@rh-support/troubleshoot 2.6.312 → 2.6.314

package/lib/esm/components/CaseEditView/ActiveCustomerEscalation/RequestEscalationModal.js

@@ -98,9 +98,9 @@ export function RequestEscalationModal(props) {
                     caseInput: {
                         Subject: formState.subject,
                         Description: formState.description,
-                        Status: 'New',
+                        Status: 'In Progress',
                         Origin: 'Portal ACE',
-                        Priority: props.severity ? `P${props.severity.charAt(0)}` : 'Medium',
+                        Priority: props.severity || '3 (Medium)',
                         Type: 'RME',
                         RecordTypeId: '012Ek00000JUtx5IAD',
                         ParentId: caseSalesforceId,

package/lib/esm/components/CaseEditView/Case.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"Case.d.ts","sourceRoot":"","sources":["../../../../src/components/CaseEditView/Case.tsx"],"names":[],"mappings":"AAeA,OAAO,KAAwC,MAAM,OAAO,CAAC;AAE7D,OAAO,EAAS,mBAAmB,EAAiD,MAAM,kBAAkB,CAAC;AAmB7G,UAAU,MAAM;IACZ,UAAU,EAAE,mBAAmB,CAAC;CACnC;AAED,MAAM,CAAC,OAAO,UAAU,IAAI,CAAC,KAAK,EAAE,MAAM,qBA+PzC"}
+{"version":3,"file":"Case.d.ts","sourceRoot":"","sources":["../../../../src/components/CaseEditView/Case.tsx"],"names":[],"mappings":"AAeA,OAAO,KAAwC,MAAM,OAAO,CAAC;AAE7D,OAAO,EAAS,mBAAmB,EAAiD,MAAM,kBAAkB,CAAC;AAmB7G,UAAU,MAAM;IACZ,UAAU,EAAE,mBAAmB,CAAC;CACnC;AAED,MAAM,CAAC,OAAO,UAAU,IAAI,CAAC,KAAK,EAAE,MAAM,qBAiQzC"}

package/lib/esm/components/CaseEditView/Case.js

@@ -122,11 +122,12 @@ export default function Case(props) {
                 const caseDetails = yield fetchCaseDetails(safeDispatch, apolloClient, targetCaseNumber, setCaseAccountNumber);
                 if (currentCaseRef.current !== targetCaseNumber)
                     return;
-                if (canSeeRMEs && (caseDetails === null || caseDetails === void 0 ? void 0 : caseDetails.id)) {
-                    fetchCaseEscalations((action) => currentCaseRef.current === targetCaseNumber && caseDetailsPageDispatch(action), caseDetails.id, apolloClient);
+                const caseSalesforceId = typeof (caseDetails === null || caseDetails === void 0 ? void 0 : caseDetails.id) === 'string' ? caseDetails.id : undefined;
+                if (canSeeRMEs && caseSalesforceId) {
+                    fetchCaseEscalations((action) => currentCaseRef.current === targetCaseNumber && caseDetailsPageDispatch(action), caseSalesforceId, apolloClient);
                 }
                 if (canSeeAttachments) {
-                    fetchAttachments((action) => currentCaseRef.current === targetCaseNumber && caseDetailsPageDispatch(action), targetCaseNumber, apolloClient, caseDetails === null || caseDetails === void 0 ? void 0 : caseDetails.id);
+                    fetchAttachments((action) => currentCaseRef.current === targetCaseNumber && caseDetailsPageDispatch(action), targetCaseNumber, apolloClient, caseSalesforceId);
                 }
                 // TODO: Re-enable after GraphQL migration of external trackers
                 // if (canSeeExternalTracker) {

package/lib/esm/components/CaseEditView/CaseOverview/index.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"index.d.ts","sourceRoot":"","sources":["../../../../../src/components/CaseEditView/CaseOverview/index.tsx"],"names":[],"mappings":"AAmCA,OAAO,KAAkD,MAAM,OAAO,CAAC;AA2BvE,UAAU,MAAM;IACZ,UAAU,EAAE,MAAM,CAAC;IACnB,OAAO,EAAE,KAAK,CAAC,gBAAgB,CAAC,cAAc,CAAC,CAAC;CACnD;AAED,MAAM,CAAC,OAAO,UAAU,YAAY,CAAC,KAAK,EAAE,MAAM,qBAihBjD"}
+{"version":3,"file":"index.d.ts","sourceRoot":"","sources":["../../../../../src/components/CaseEditView/CaseOverview/index.tsx"],"names":[],"mappings":"AAmCA,OAAO,KAAkD,MAAM,OAAO,CAAC;AA4BvE,UAAU,MAAM;IACZ,UAAU,EAAE,MAAM,CAAC;IACnB,OAAO,EAAE,KAAK,CAAC,gBAAgB,CAAC,cAAc,CAAC,CAAC;CACnD;AAED,MAAM,CAAC,OAAO,UAAU,YAAY,CAAC,KAAK,EAAE,MAAM,qBAkhBjD"}

package/lib/esm/components/CaseEditView/CaseOverview/index.js

@@ -30,7 +30,8 @@ import { usePostComment } from '../../shared/usePostComment';
 import { ReopenCaseModal } from '../ConfirmationModals/ReopenCaseModal';
 import { PDFContext } from '../PDFContainer';
 import { CaseInformation } from '../Tabs/CaseDetails/CaseInformation';
-import { CaseContactPhoneNumberAlert } from '../Tabs/CaseDetails/CasePhoneNumberConfirmAlert';
+// TODO: Re-enable once phone number verification flow is fully supported with GraphQL
+// import { CaseContactPhoneNumberAlert } from '../Tabs/CaseDetails/CasePhoneNumberConfirmAlert';
 import Summary from '../Tabs/CaseDetails/Summary';
 import CaseOwnerInfo from './CaseOwnerInfo';
 import CaseStatus from './CaseStatus';
@@ -254,7 +255,6 @@ export default function CaseOverview(props) {
                                 React.createElement(Trans, null, "Case inactivity warning")),
                             React.createElement("p", { className: "pf-v6-u-mb-sm" },
                                 React.createElement(Trans, null, "The customer has received two warnings regarding inactivity. This case will be closed soon if we don't receive any input."))) })))),
-                React.createElement(CaseContactPhoneNumberAlert, { isReview: true, tabRef: props.tabsRef }),
                 React.createElement("header", { className: "pf-v6-u-mb-sm pf-v6-u-mt-lg" },
                     React.createElement("h2", { className: "case-ID" },
                         React.createElement(Trans, null, "Case"),

package/lib/esm/components/CaseEditView/Tabs/CaseDetails/CaseDetailsManagement.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"CaseDetailsManagement.d.ts","sourceRoot":"","sources":["../../../../../../src/components/CaseEditView/Tabs/CaseDetails/CaseDetailsManagement.tsx"],"names":[],"mappings":"AACA,OAAO,EAAE,gBAAgB,EAAE,MAAM,0BAA0B,CAAC;AAG5D,OAAO,KAA+B,MAAM,OAAO,CAAC;AACpD,OAAO,EAAE,mBAAmB,EAAE,MAAM,kBAAkB,CAAC;AAmBvD,UAAU,MAAO,SAAQ,gBAAgB;IACrC,UAAU,EAAE,MAAM,CAAC;IACnB,UAAU,EAAE,mBAAmB,CAAC;IAChC,MAAM,EAAE,KAAK,CAAC,gBAAgB,CAAC,cAAc,CAAC,CAAC;CAClD;AAED,MAAM,CAAC,OAAO,UAAU,qBAAqB,CAAC,KAAK,EAAE,MAAM,qBA0E1D"}
+{"version":3,"file":"CaseDetailsManagement.d.ts","sourceRoot":"","sources":["../../../../../../src/components/CaseEditView/Tabs/CaseDetails/CaseDetailsManagement.tsx"],"names":[],"mappings":"AACA,OAAO,EAAE,gBAAgB,EAAE,MAAM,0BAA0B,CAAC;AAG5D,OAAO,KAA+B,MAAM,OAAO,CAAC;AACpD,OAAO,EAAE,mBAAmB,EAAE,MAAM,kBAAkB,CAAC;AAoBvD,UAAU,MAAO,SAAQ,gBAAgB;IACrC,UAAU,EAAE,MAAM,CAAC;IACnB,UAAU,EAAE,mBAAmB,CAAC;IAChC,MAAM,EAAE,KAAK,CAAC,gBAAgB,CAAC,cAAc,CAAC,CAAC;CAClD;AAED,MAAM,CAAC,OAAO,UAAU,qBAAqB,CAAC,KAAK,EAAE,MAAM,qBA2E1D"}

package/lib/esm/components/CaseEditView/Tabs/CaseDetails/CaseDetailsManagement.js

@@ -14,7 +14,8 @@ import { PartnerCaseHelper } from '../../ShareCase/PartnerCaseHelper';
 import { ShareWithPartner } from '../../ShareCase/PartnerShare';
 import { CaseContactPhoneNumber } from './CaseContactPhoneNumber';
 import CaseInternalStatus from './CaseInternalStatus';
-import { CaseContactPhoneNumberAlert } from './CasePhoneNumberConfirmAlert';
+// TODO: Re-enable once phone number verification flow is fully supported with GraphQL
+// import { CaseContactPhoneNumberAlert } from './CasePhoneNumberConfirmAlert';
 import CaseReferenceNumber from './CaseReferenceNumber';
 import CaseSbrGroups from './CaseSbrGroups';
 import SFDCUrl from './SFDCUrl';
@@ -43,7 +44,6 @@ export default function CaseDetailsManagement(props) {
                         React.createElement(OwnerSelector, null)),
                     React.createElement(FlexItem, { flex: { default: 'flex_1' } },
                         React.createElement(CaseContactPhoneNumber, null))),
-                React.createElement(CaseContactPhoneNumberAlert, { isConfirm: true }),
                 canSeeInternalStatus && React.createElement(CaseInternalStatus, null),
                 canSeeSBRGroups && React.createElement(CaseSbrGroups, null),
                 React.createElement(Flex, { direction: { default: 'column', lg: 'row' } },

package/lib/esm/components/CaseEditView/Tabs/CaseDetails/ProductVersion.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"ProductVersion.d.ts","sourceRoot":"","sources":["../../../../../../src/components/CaseEditView/Tabs/CaseDetails/ProductVersion.tsx"],"names":[],"mappings":"AAoCA,OAAO,KAAkD,MAAM,OAAO,CAAC;AASvE,UAAU,MAAM;IACZ,yBAAyB,CAAC,EAAE,OAAO,CAAC;CACvC;AAED,iBAAS,eAAe,CAAC,KAAK,EAAE,MAAM,qBAuUrC;AAED,eAAe,eAAe,CAAC"}
+{"version":3,"file":"ProductVersion.d.ts","sourceRoot":"","sources":["../../../../../../src/components/CaseEditView/Tabs/CaseDetails/ProductVersion.tsx"],"names":[],"mappings":"AA0CA,OAAO,KAAkD,MAAM,OAAO,CAAC;AAUvE,UAAU,MAAM;IACZ,yBAAyB,CAAC,EAAE,OAAO,CAAC;CACvC;AAED,iBAAS,eAAe,CAAC,KAAK,EAAE,MAAM,qBA2ZrC;AAED,eAAe,eAAe,CAAC"}

package/lib/esm/components/CaseEditView/Tabs/CaseDetails/ProductVersion.js

@@ -12,7 +12,7 @@ import { Alert, AlertVariant, Button, MenuToggle, Select, SelectList, SelectOpti
 import TimesIcon from '@patternfly/react-icons/dist/js/icons/times-icon';
 import { AlertMessage, AlertType, SingleSelectDropdown, ToastNotification, useSelectKeyboardNavigator, } from '@rh-support/components';
 import { fetchProducts, GlobalMetadataDispatchContext, GlobalMetadataStateContext, useCanEditCase, } from '@rh-support/react-context';
-import { haventLoadedMetadata, toOption } from '@rh-support/utils';
+import { haventLoadedMetadata, resolveProductServiceLevelsForAccount, toOption, } from '@rh-support/utils';
 import isEmpty from 'lodash/isEmpty';
 import isEqual from 'lodash/isEqual';
 import isUndefined from 'lodash/isUndefined';
@@ -21,7 +21,8 @@ import React, { useContext, useEffect, useRef, useState } from 'react';
 import { Trans, useTranslation } from 'react-i18next';
 import { useCaseDispatch, useCaseSelector } from '../../../../context/CaseContext';
 import { useCaseUpdateErrorMessage } from '../../../../hooks/useCaseUpdateErrorMessage';
-import { getVersionsDetails, updateCaseDetailsGraphQL } from '../../../../reducers/CaseReducer';
+import { getVersionsDetails, setCaseState, updateCaseDetailsGraphQL } from '../../../../reducers/CaseReducer';
+import { ProductNotEntitledWarning } from '../../../ProductSelector/ProductNotEntitledWarning';
 import { getProductObj } from '../../../shared/utils';
 import { PDFContext } from '../../PDFContainer';
 function ProductNVersion(props) {
@@ -32,13 +33,15 @@ function ProductNVersion(props) {
     const [isVersionUpdating, setIsVersionUpdating] = useState(false);
     const [isOpen, setIsOpen] = useState(false);
     const textInputRef = useRef();
-    const { product, version, caseNumber, existingCaseDetails, versionsDetails, isCaseUpdating } = useCaseSelector((state) => ({
+    const { product, version, caseNumber, existingCaseDetails, versionsDetails, isCaseUpdating, selectedAccountDetails, isProductNotEntitled, } = useCaseSelector((state) => ({
         product: state.caseDetails.product,
         version: state.caseDetails.version,
         caseNumber: state.caseDetails.caseNumber,
         existingCaseDetails: state.caseDetails,
         versionsDetails: state.versionsDetails,
         isCaseUpdating: state.isCaseUpdating,
+        selectedAccountDetails: state.selectedAccountDetails,
+        isProductNotEntitled: state.isProductNotEntitled,
     }), isEqual);
     const caseDispatch = useCaseDispatch();
     const dispatchToGlobalMetadataReducer = useContext(GlobalMetadataDispatchContext);
@@ -105,6 +108,7 @@ function ProductNVersion(props) {
         }
     };
     const updateProductVerstion = (selectedProduct, selectedVersion) => __awaiter(this, void 0, void 0, function* () {
+        var _a, _b;
         let onlyVersionChanged = false;
         try {
             if (product === selectedProduct) {
@@ -112,10 +116,31 @@ function ProductNVersion(props) {
             }
             setIsProductUpdating(true);
             setIsVersionUpdating(true);
-            yield updateCaseDetailsGraphQL(caseDispatch, apolloClient, caseNumber, {
-                product: selectedProduct,
-                version: selectedVersion,
-            }, false, { existingCaseDetails });
+            const selectedVersionId = (_b = (_a = versionsDetails.data) === null || _a === void 0 ? void 0 : _a.find((v) => v.name === selectedVersion)) === null || _b === void 0 ? void 0 : _b.id;
+            const serviceLevels = !onlyVersionChanged
+                ? resolveProductServiceLevelsForAccount(selectedAccountDetails.data, allProducts.data.productsResult, selectedProduct)
+                : undefined;
+            yield updateCaseDetailsGraphQL(caseDispatch, apolloClient, caseNumber, Object.assign(Object.assign(Object.assign({ product: selectedProduct, version: selectedVersion }, (selectedVersionId ? { productId: selectedVersionId } : {})), (!onlyVersionChanged && (serviceLevels === null || serviceLevels === void 0 ? void 0 : serviceLevels.defaultEntitlementId)
+                ? { entitlementId: serviceLevels.defaultEntitlementId }
+                : {})), (!onlyVersionChanged && (serviceLevels === null || serviceLevels === void 0 ? void 0 : serviceLevels.entitlementSla)
+                ? { entitlementSla: serviceLevels.entitlementSla }
+                : {})), false, { existingCaseDetails });
+            if (!onlyVersionChanged && (serviceLevels === null || serviceLevels === void 0 ? void 0 : serviceLevels.productServiceLevel)) {
+                setCaseState(caseDispatch, {
+                    isProductNotEntitled: false,
+                    productServiceLevel: serviceLevels.productServiceLevel,
+                    otherServiceLevels: serviceLevels.otherServiceLevels,
+                    selectedEntitlementId: serviceLevels.defaultEntitlementId,
+                });
+            }
+            else if (!onlyVersionChanged) {
+                setCaseState(caseDispatch, {
+                    isProductNotEntitled: true,
+                    productServiceLevel: undefined,
+                    otherServiceLevels: [],
+                    selectedEntitlementId: undefined,
+                });
+            }
             setIsProductUpdating(false);
             setIsVersionUpdating(false);
             if (onlyVersionChanged) {
@@ -141,6 +166,36 @@ function ProductNVersion(props) {
     });
     // To check if version in invalid
     const checkIfVersionIsInvalid = isVersionInvalid && isEmpty(selectedVersionLocal);
+    useEffect(() => {
+        if (isEmpty(selectedProductLocal)) {
+            setCaseState(caseDispatch, {
+                isProductNotEntitled: false,
+                productServiceLevel: undefined,
+                otherServiceLevels: [],
+                selectedEntitlementId: undefined,
+            });
+            return;
+        }
+        if (selectedAccountDetails.isFetching || isEmpty(selectedAccountDetails.data))
+            return;
+        const serviceLevels = resolveProductServiceLevelsForAccount(selectedAccountDetails.data, allProducts.data.productsResult, selectedProductLocal);
+        if (!serviceLevels || !serviceLevels.productServiceLevel) {
+            setCaseState(caseDispatch, {
+                isProductNotEntitled: true,
+                productServiceLevel: undefined,
+                otherServiceLevels: [],
+                selectedEntitlementId: undefined,
+            });
+            return;
+        }
+        setCaseState(caseDispatch, {
+            isProductNotEntitled: false,
+            productServiceLevel: serviceLevels.productServiceLevel,
+            otherServiceLevels: serviceLevels.otherServiceLevels,
+            selectedEntitlementId: serviceLevels.defaultEntitlementId,
+        });
+        // eslint-disable-next-line react-hooks/exhaustive-deps
+    }, [selectedProductLocal, selectedAccountDetails.data, allProducts.data.productsResult]);
     useEffect(() => {
         if (!selectedProductLocal)
             return;
@@ -206,7 +261,8 @@ function ProductNVersion(props) {
                     React.createElement("label", { htmlFor: "case-details-product-selector" },
                         React.createElement(Trans, null, "Product")),
                     React.createElement(Select, { className: "open-case-product", id: "case-details-product-selector", onChange: onProductChange, "data-tracking-id": "case-details-product-selector", onBlur: () => onOuterClick, isOpen: isOpen, onSelect: (event, value) => onProductChange(value), onOpenChange: () => setIsOpen(false), toggle: toggle, shouldFocusFirstItemOnOpen: false, isScrollable: true, popperProps: { direction: 'down', enableFlip: false } },
-                        React.createElement(SelectList, { id: "case-details-product-selector-listbox" }, computeDropdownList().map((option, index) => (React.createElement(SelectOption, { key: option.productId, value: option, isFocused: focusedItemIndex === index }, option.name)))))),
+                        React.createElement(SelectList, { id: "case-details-product-selector-listbox" }, computeDropdownList().map((option, index) => (React.createElement(SelectOption, { key: option.productId, value: option, isFocused: focusedItemIndex === index }, option.name))))),
+                    isProductNotEntitled && !isEmpty(selectedProductLocal) && React.createElement(ProductNotEntitledWarning, null)),
                 React.createElement("div", { className: "version-selector-wrapper" },
                     React.createElement("label", { htmlFor: "version-dropdown" },
                         React.createElement(Trans, null, "Version")),

package/lib/esm/components/CaseEditView/Tabs/CaseDiscussion/CaseAttachment.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"CaseAttachment.d.ts","sourceRoot":"","sources":["../../../../../../src/components/CaseEditView/Tabs/CaseDiscussion/CaseAttachment.tsx"],"names":[],"mappings":"AACA,OAAO,EAAE,WAAW,EAAE,MAAM,2CAA2C,CAAC;AAsBxE,OAAO,KAAuC,MAAM,OAAO,CAAC;AAS5D,UAAU,MAAM;IACZ,UAAU,EAAE,WAAW,CAAC;IACxB,kBAAkB,EAAE,CAAC,IAAI,EAAE,MAAM,KAAK,IAAI,CAAC;IAC3C,iBAAiB,CAAC,EAAE,OAAO,CAAC;IAC5B,gBAAgB,EAAE,CAAC,IAAI,EAAE,MAAM,EAAE,iBAAiB,EAAE,WAAW,KAAK,IAAI,CAAC;IACzE,eAAe,CAAC,EAAE,CAAC,YAAY,EAAE,MAAM,KAAK,IAAI,CAAC;IACjD,kBAAkB,EAAE,CAAC,EAAE,UAAU,EAAE,IAAI,EAAE,IAAI,EAAE,EAAE;QAAE,UAAU,EAAE,MAAM,CAAC;QAAC,IAAI,EAAE,MAAM,CAAC;QAAC,IAAI,EAAE,MAAM,CAAA;KAAE,KAAK,IAAI,CAAC;CAChH;AAED,QAAA,MAAM,cAAc,4EA8RlB,CAAC;AAEH,eAAe,cAAc,CAAC"}
+{"version":3,"file":"CaseAttachment.d.ts","sourceRoot":"","sources":["../../../../../../src/components/CaseEditView/Tabs/CaseDiscussion/CaseAttachment.tsx"],"names":[],"mappings":"AACA,OAAO,EAAE,WAAW,EAAE,MAAM,2CAA2C,CAAC;AAsBxE,OAAO,KAAuC,MAAM,OAAO,CAAC;AAS5D,UAAU,MAAM;IACZ,UAAU,EAAE,WAAW,CAAC;IACxB,kBAAkB,EAAE,CAAC,IAAI,EAAE,MAAM,KAAK,IAAI,CAAC;IAC3C,iBAAiB,CAAC,EAAE,OAAO,CAAC;IAC5B,gBAAgB,EAAE,CAAC,IAAI,EAAE,MAAM,EAAE,iBAAiB,EAAE,WAAW,KAAK,IAAI,CAAC;IACzE,eAAe,CAAC,EAAE,CAAC,YAAY,EAAE,MAAM,KAAK,IAAI,CAAC;IACjD,kBAAkB,EAAE,CAAC,EAAE,UAAU,EAAE,IAAI,EAAE,IAAI,EAAE,EAAE;QAAE,UAAU,EAAE,MAAM,CAAC;QAAC,IAAI,EAAE,MAAM,CAAC;QAAC,IAAI,EAAE,MAAM,CAAA;KAAE,KAAK,IAAI,CAAC;CAChH;AAED,QAAA,MAAM,cAAc,4EAkSlB,CAAC;AAEH,eAAe,cAAc,CAAC"}

package/lib/esm/components/CaseEditView/Tabs/CaseDiscussion/CaseAttachment.js

@@ -106,15 +106,23 @@ const CaseAttachment = React.forwardRef((props, ref) => {
             name: fileName,
         });
     };
+    // Prefer size (bytes); fall back to sizeKB when GraphQL only populated the KB field.
+    const attachmentSizeBytes = props.attachment.size > 0
+        ? props.attachment.size
+        : props.attachment.sizeKB > 0
+            ? props.attachment.sizeKB * 1024
+            : 0;
+    const attachmentSizeLabel = attachmentSizeBytes > 0 ? humanizeSize(attachmentSizeBytes) : '';
+    const attachmentLinkLabel = attachmentSizeLabel
+        ? `${props.attachment.fileName} (${attachmentSizeLabel})`
+        : props.attachment.fileName;
     const renderAttachmentLink = () => {
         // TODO: Re-enable secure support download gating when needed again
         // if (!loggedInUsersAccount.data.secureSupport) {
         //     if (isExportingPDF) {
         //         return (
         //             <a href={props.attachment.link}>
-        //                 <span>
-        //                     {props.attachment.fileName} ({humanizeSize(props.attachment.size)})
-        //                 </span>
+        //                 <span>{attachmentLinkLabel}</span>
         //             </a>
         //         );
         //     }
@@ -123,12 +131,11 @@ const CaseAttachment = React.forwardRef((props, ref) => {
         //             className="attachment-download-btn"
         //             title={t('Download {{fileName}}', { fileName: props.attachment.fileName })}
         //             variant={ButtonVariant.link}
+        //             isInline
         //             onClick={onAttachmentDownloadClick}
         //             data-tracking-id="attachment-download-button"
         //         >
-        //             <span>
-        //                 {props.attachment.fileName} ({humanizeSize(props.attachment.size)})
-        //             </span>
+        //             <span>{attachmentLinkLabel}</span>
         //         </Button>
         //     );
         // }
@@ -137,25 +144,15 @@ const CaseAttachment = React.forwardRef((props, ref) => {
         //         position={TooltipPosition.top}
         //         content={t(`You don't have appropriate permissions to download the attachment`)}
         //     >
-        //         <strong>
-        //             {props.attachment.fileName} ({humanizeSize(props.attachment.size)})
-        //         </strong>
+        //         <strong>{attachmentLinkLabel}</strong>
         //     </Tooltip>
         // );
         if (isExportingPDF) {
             return (React.createElement("a", { href: props.attachment.link },
-                React.createElement("span", null,
-                    props.attachment.fileName,
-                    " (",
-                    humanizeSize(props.attachment.size),
-                    ")")));
+                React.createElement("span", null, attachmentLinkLabel)));
         }
-        return (React.createElement(Button, { className: "attachment-download-btn", title: t('Download {{fileName}}', { fileName: props.attachment.fileName }), variant: ButtonVariant.link, onClick: onAttachmentDownloadClick, "data-tracking-id": "attachment-download-button" },
-            React.createElement("span", null,
-                props.attachment.fileName,
-                " (",
-                humanizeSize(props.attachment.size),
-                ")")));
+        return (React.createElement(Button, { className: "attachment-download-btn", title: t('Download {{fileName}}', { fileName: props.attachment.fileName }), variant: ButtonVariant.link, isInline: true, onClick: onAttachmentDownloadClick, "data-tracking-id": "attachment-download-button" },
+            React.createElement("span", null, attachmentLinkLabel)));
     };
     const onJumpToComment = (attachmentId) => () => props.showJumpToComment && props.onJumpToComment && props.onJumpToComment(attachmentId);
     if (((_a = props.attachment) === null || _a === void 0 ? void 0 : _a.isPrivate) && !canSeePrivateAttachments)

package/lib/esm/components/CaseEditView/Tabs/CaseDiscussion/CommentSearch.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"CommentSearch.d.ts","sourceRoot":"","sources":["../../../../../../src/components/CaseEditView/Tabs/CaseDiscussion/CommentSearch.tsx"],"names":[],"mappings":"AASA,OAAO,KAAmB,MAAM,OAAO,CAAC;AAGxC,OAAO,EAAkB,WAAW,EAAE,MAAM,+CAA+C,CAAC;AAE5F,UAAU,MAAM;IACZ,eAAe,EAAE,WAAW,EAAE,CAAC;IAC/B,eAAe,CAAC,EAAE,CAAC,YAAY,EAAE,MAAM,EAAE,EAAE,WAAW,EAAE,MAAM,KAAK,IAAI,CAAC;IACxE,sBAAsB,EAAE,OAAO,CAAC;CACnC;AAED,wBAAgB,aAAa,CAAC,KAAK,EAAE,MAAM,qBAsG1C"}
+{"version":3,"file":"CommentSearch.d.ts","sourceRoot":"","sources":["../../../../../../src/components/CaseEditView/Tabs/CaseDiscussion/CommentSearch.tsx"],"names":[],"mappings":"AASA,OAAO,KAAmB,MAAM,OAAO,CAAC;AAGxC,OAAO,EAAkB,WAAW,EAAE,MAAM,+CAA+C,CAAC;AAE5F,UAAU,MAAM;IACZ,eAAe,EAAE,WAAW,EAAE,CAAC;IAC/B,eAAe,CAAC,EAAE,CAAC,YAAY,EAAE,MAAM,EAAE,EAAE,WAAW,EAAE,MAAM,KAAK,IAAI,CAAC;IACxE,sBAAsB,EAAE,OAAO,CAAC;CACnC;AAED,wBAAgB,aAAa,CAAC,KAAK,EAAE,MAAM,qBA6G1C"}

package/lib/esm/components/CaseEditView/Tabs/CaseDiscussion/CommentSearch.js

@@ -46,7 +46,13 @@ export function CommentSearch(props) {
             }
             else if (discussion.discussionType === DiscussionType.ATTACHMENT) {
                 const caseAttachment = discussion.item;
-                const caseAttachmentText = `delete ${caseAttachment.modifiedBy} ${caseAttachment.description || ''} ${caseAttachment.lastModifiedDate} ${caseAttachment.checksum || ''} Attached file ${caseAttachment.fileName} ${humanizeSize(caseAttachment.size)} to this case.`;
+                const attachmentSizeBytes = caseAttachment.size > 0
+                    ? caseAttachment.size
+                    : caseAttachment.sizeKB > 0
+                        ? caseAttachment.sizeKB * 1024
+                        : 0;
+                const attachmentSizeText = attachmentSizeBytes > 0 ? humanizeSize(attachmentSizeBytes) : '';
+                const caseAttachmentText = `delete ${caseAttachment.modifiedBy} ${caseAttachment.description || ''} ${caseAttachment.lastModifiedDate} ${caseAttachment.checksum || ''} Attached file ${caseAttachment.fileName}${attachmentSizeText ? ` ${attachmentSizeText}` : ''} to this case.`;
                 searchApi.indexDocument(discussion.item.id, caseAttachmentText || '');
             }
             else if (discussion.discussionType === DiscussionType.CHAT) {

package/lib/esm/components/CaseEditView/Tabs/CaseDiscussion/PostComment.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"PostComment.d.ts","sourceRoot":"","sources":["../../../../../../src/components/CaseEditView/Tabs/CaseDiscussion/PostComment.tsx"],"names":[],"mappings":"AAaA,OAAO,KAA+D,MAAM,OAAO,CAAC;AAMpF,OAAO,EAAE,WAAW,EAAE,MAAM,+CAA+C,CAAC;AAmB5E,UAAU,MAAM;IACZ,UAAU,EAAE,MAAM,CAAC;IACnB,WAAW,CAAC,EAAE,MAAM,CAAC;IACrB,cAAc,CAAC,EAAE,MAAM,CAAC;IACxB,cAAc,CAAC,EAAE,MAAM,OAAO,CAAC,IAAI,CAAC,CAAC;IACrC,iBAAiB,CAAC,EAAE,MAAM,IAAI,CAAC;IAC/B,kBAAkB,CAAC,EAAE,CAAC,IAAI,EAAE,MAAM,KAAK,IAAI,CAAC;IAC5C,cAAc,CAAC,EAAE,MAAM,IAAI,CAAC;IAC5B;;;;;OAKG;IACH,eAAe,CAAC,EAAE,OAAO,CAAC;IAC1B,cAAc,EAAE,WAAW,EAAE,CAAC;CACjC;AAED,wBAAgB,WAAW,CAAC,KAAK,EAAE,MAAM,qBAscxC"}
+{"version":3,"file":"PostComment.d.ts","sourceRoot":"","sources":["../../../../../../src/components/CaseEditView/Tabs/CaseDiscussion/PostComment.tsx"],"names":[],"mappings":"AAOA,OAAO,KAA+D,MAAM,OAAO,CAAC;AAMpF,OAAO,EAAE,WAAW,EAAE,MAAM,+CAA+C,CAAC;AAmB5E,UAAU,MAAM;IACZ,UAAU,EAAE,MAAM,CAAC;IACnB,WAAW,CAAC,EAAE,MAAM,CAAC;IACrB,cAAc,CAAC,EAAE,MAAM,CAAC;IACxB,cAAc,CAAC,EAAE,MAAM,OAAO,CAAC,IAAI,CAAC,CAAC;IACrC,iBAAiB,CAAC,EAAE,MAAM,IAAI,CAAC;IAC/B,kBAAkB,CAAC,EAAE,CAAC,IAAI,EAAE,MAAM,KAAK,IAAI,CAAC;IAC5C,cAAc,CAAC,EAAE,MAAM,IAAI,CAAC;IAC5B;;;;;OAKG;IACH,eAAe,CAAC,EAAE,OAAO,CAAC;IAC1B,cAAc,EAAE,WAAW,EAAE,CAAC;CACjC;AAED,wBAAgB,WAAW,CAAC,KAAK,EAAE,MAAM,qBA+bxC"}

package/lib/esm/components/CaseEditView/Tabs/CaseDiscussion/PostComment.js

@@ -11,7 +11,7 @@ import { Alert, AlertVariant, Button, ButtonVariant, Checkbox } from '@patternfl
 import PlusIcon from '@patternfly/react-icons/dist/js/icons/plus-icon';
 import { EditorMode, LoadingIndicator, MarkdownEditor, ToastNotification, usePrevious } from '@rh-support/components';
 import { GlobalMetadataStateContext, useCanEditCase, useUserPreferences } from '@rh-support/react-context';
-import { ability, CaseDiscussionFields, CaseListFields, resourceActions, resources, } from '@rh-support/user-permissions';
+import { ability, CaseDiscussionFields, resourceActions, resources } from '@rh-support/user-permissions';
 import isEmpty from 'lodash/isEmpty';
 import isEqual from 'lodash/isEqual';
 import React, { useCallback, useContext, useEffect, useRef, useState } from 'react';
@@ -33,7 +33,6 @@ export function PostComment(props) {
     const { t } = useTranslation();
     let { caseNumber } = props;
     const [isTextAreaFocused, setIsTextAreaFocused] = useState(false);
-    const canAddAttachments = ability.can(resourceActions.PATCH, resources.CASE_CREATE, CaseListFields.ATTACHMENTS);
     const canPostPrivateComments = ability.can(resourceActions.PATCH, resources.CASE_COMMENTS, CaseDiscussionFields.POST_PRIVATE_COMMENT);
     const { createComment, loading: isPostingComment } = useCreateCaseComment();
     const dispatchToAttachmentReducer = useContext(AttachmentDispatchContext);
@@ -311,15 +310,15 @@ export function PostComment(props) {
             isModalOpen && loggedInUserRights.data.isInternal() && isPublic && (React.createElement(VerifyCaseStatusModal, { onClose: onCancel, onConfirm: onConfirm, isUpdating: isPostingComment, caseNumber: props.caseNumber })),
             React.createElement(Button, { "data-tracking-id": "postcomment-submit-button", type: "button", variant: ButtonVariant.primary, onClick: loggedInUser.data.isInternal && isPublic ? onBtnClick : isNotInternalConfirm, isDisabled: isSubmitDisabled, className: "postcomment-submit" },
                 React.createElement(Trans, null, "Submit")),
-            !isCommentEmpty && (React.createElement(Button, { className: "secondary-button-pill", "data-tracking-id": "postcomment-cancel-button", type: "button", variant: ButtonVariant.link, onClick: onCancelClick, isDisabled: isProcessing },
-                React.createElement(Trans, null, "Cancel"))),
-            canAddAttachments && (React.createElement(FileSelectorButton, { isSessionId: false, isDisabled: isFileUploadDisabled, buttonLabel: React.createElement(React.Fragment, null,
+            React.createElement(FileSelectorButton, { isSessionId: false, isDisabled: isFileUploadDisabled, buttonLabel: React.createElement(React.Fragment, null,
                     React.createElement(PlusIcon, null),
                     " ",
-                    React.createElement(Trans, null, "Attach a file")) })),
+                    React.createElement(Trans, null, "Attach files")) }),
+            React.createElement(Button, { className: "secondary-button-pill", "data-tracking-id": "postcomment-cancel-button", type: "button", variant: ButtonVariant.link, onClick: onCancelClick, isDisabled: isCommentEmpty || isProcessing },
+                React.createElement(Trans, null, "Cancel")),
             canPostPrivateComments && (React.createElement("span", { className: "post-comment-checkbox" },
                 React.createElement(Checkbox, { label: t('Private'), isChecked: !isPublic && canPostPrivateComments, onChange: handleCheckboxToggle, "aria-label": t('Private'), id: "private-comment", name: "private-comment", "data-tracking-id": "private-comment-checkbox" }))))),
-        canAddAttachments && (React.createElement("div", Object.assign({}, getRootProps(), { className: "post-comment-dropzone" }),
+        React.createElement("div", Object.assign({}, getRootProps(), { className: "post-comment-dropzone" }),
             React.createElement("input", Object.assign({}, getInputProps())),
-            React.createElement(FileUpload, { className: `file-upload-section ${hasSomeSelectedFilesLocal ? 'card card-white pf-v6-u-mt-lg pf-v6-u-p-lg' : ''}`, idToUploadTo: caseNumber, caseSalesforceId: caseSalesforceId, onUploadClick: onFileUploadClick, onCaseFileUploaded: onCaseFileUploaded, isSessionId: false, needsAnalyzing: false, autoUploadOnSelect: true, isPrivate: !isPublic, showDescriptionInfoMsg: true })))));
+            React.createElement(FileUpload, { className: `file-upload-section ${hasSomeSelectedFilesLocal ? 'card card-white pf-v6-u-mt-lg pf-v6-u-p-lg' : ''}`, idToUploadTo: caseNumber, caseSalesforceId: caseSalesforceId, onUploadClick: onFileUploadClick, onCaseFileUploaded: onCaseFileUploaded, isSessionId: false, needsAnalyzing: false, autoUploadOnSelect: true, isPrivate: !isPublic, showDescriptionInfoMsg: true }))));
 }

package/lib/esm/components/CaseInformation/CaseInformation.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"CaseInformation.d.ts","sourceRoot":"","sources":["../../../../src/components/CaseInformation/CaseInformation.tsx"],"names":[],"mappings":"AAYA,OAAO,KAAgC,MAAM,OAAO,CAAC;AAErD,OAAO,EAAE,mBAAmB,EAAE,MAAM,kBAAkB,CAAC;AAQvD,UAAU,MAAM;IACZ,UAAU,EAAE,mBAAmB,CAAC;CACnC;AAED,MAAM,CAAC,OAAO,UAAU,eAAe,CAAC,KAAK,EAAE,MAAM,qBAoHpD"}
+{"version":3,"file":"CaseInformation.d.ts","sourceRoot":"","sources":["../../../../src/components/CaseInformation/CaseInformation.tsx"],"names":[],"mappings":"AAYA,OAAO,KAAgC,MAAM,OAAO,CAAC;AAErD,OAAO,EAAE,mBAAmB,EAAE,MAAM,kBAAkB,CAAC;AAQvD,UAAU,MAAM;IACZ,UAAU,EAAE,mBAAmB,CAAC;CACnC;AAED,MAAM,CAAC,OAAO,UAAU,eAAe,CAAC,KAAK,EAAE,MAAM,qBAmHpD"}

package/lib/esm/components/CaseInformation/CaseInformation.js

@@ -16,11 +16,10 @@ export default function CaseInformation(props) {
     const { globalMetadataState: { allCaseTypes, allCaseSeverities, caseLanguages, loggedInUser, loggedInUserJwtToken, loggedInUsersAccount, loggedInUserRights, }, } = useContext(GlobalMetadataStateContext);
     const dispatchToGlobalMetadataReducer = useContext(GlobalMetadataDispatchContext);
     const apolloClient = useApolloClient();
-    const { contactSSOName, selectedAccountDetails, ownersCaseGroups, hasInvalidEntitlements } = useCaseSelector((state) => ({
+    const { contactSSOName, selectedAccountDetails, ownersCaseGroups } = useCaseSelector((state) => ({
         contactSSOName: state.caseDetails.contactSSOName,
         ownersCaseGroups: state.ownersCaseGroups,
         selectedAccountDetails: state.selectedAccountDetails,
-        hasInvalidEntitlements: false, // TODO: remove this once we have a proper entitlement check
     }), isEqual);
     const isMetadataLoading = () => {
         return !isMetadataLoadingError() && (loggedInUser.isFetching || selectedAccountDetails.isFetching);
@@ -69,13 +68,13 @@ export default function CaseInformation(props) {
                 ' ',
                 React.createElement("a", { href: "/support/contact/customerService" }, "Customer Service"),
                 " for assistance.")),
-        React.createElement(AlertMessage, { show: hasInvalidEntitlements, variant: AlertType.DANGER, className: "pf-v6-u-mt-lg", isInline: true },
+        React.createElement(AlertMessage, { show: !loggedInUserRights.data.isEntitled(), variant: AlertType.DANGER, className: "pf-v6-u-mt-lg", isInline: true },
             React.createElement(Trans, { i18nKey: "i18ValidEntitlementContactCustomerService" },
                 "You need a valid entitlement to create a case.\u00A0 Please contact",
                 ' ',
                 React.createElement("a", { href: "/support/contact/customerService" }, "Customer Service"),
                 " for assistance.")),
-        !hasInvalidEntitlements &&
+        loggedInUserRights.data.isEntitled() &&
             !isMetadataLoading() &&
             !isMetadataLoadingError() &&
             loggedInUserRights.data.canManageCases() && (React.createElement(React.Fragment, null,

package/lib/esm/components/CaseInformation/FileDiag.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"FileDiag.d.ts","sourceRoot":"","sources":["../../../../src/components/CaseInformation/FileDiag.tsx"],"names":[],"mappings":"AAKA,OAAO,KAA0C,MAAM,OAAO,CAAC;AAQ/D,UAAU,MAAM;IACZ,SAAS,CAAC,EAAE,MAAM,CAAC;CACtB;AAED,wBAAgB,QAAQ,CAAC,KAAK,EAAE,MAAM,qBAuCrC"}
+{"version":3,"file":"FileDiag.d.ts","sourceRoot":"","sources":["../../../../src/components/CaseInformation/FileDiag.tsx"],"names":[],"mappings":"AAIA,OAAO,KAA0C,MAAM,OAAO,CAAC;AAQ/D,UAAU,MAAM;IACZ,SAAS,CAAC,EAAE,MAAM,CAAC;CACtB;AAED,wBAAgB,QAAQ,CAAC,KAAK,EAAE,MAAM,qBAqCrC"}

package/lib/esm/components/CaseInformation/FileDiag.js

@@ -1,6 +1,5 @@
 // TODO: Re-enable when Hydra/GraphQL attachment APIs support secure support again
 // import { GlobalMetadataStateContext } from '@rh-support/react-context';
-import { ability, CaseListFields, resourceActions, resources } from '@rh-support/user-permissions';
 import { PreviousCaseTypes } from '@rh-support/utils';
 import isEqual from 'lodash/isEqual';
 import React, { useContext, useEffect, useState } from 'react';
@@ -11,7 +10,6 @@ import FileEARule, { getValidAttachmentRules } from '../ImproveCase/FileEARule';
 import { WidgetFileUploader } from '../shared/fileUpload/WidgetFileUploader';
 export function FileDiag(props) {
     const { sessionRestore: { activeSessionId }, } = useContext(SessionRestoreStateContext);
-    const canAddAttachments = ability.can(resourceActions.PATCH, resources.CASE_CREATE, CaseListFields.ATTACHMENTS);
     // TODO: Re-enable when Hydra/GraphQL attachment APIs support secure support again
     // const {
     //     globalMetadataState: { loggedInUsersAccount },
@@ -24,8 +22,6 @@ export function FileDiag(props) {
     useEffect(() => {
         setIsIdea(caseType === PreviousCaseTypes.FEATURE_ENHANCEMENT);
     }, [caseType]);
-    if (!canAddAttachments)
-        return null;
     return (React.createElement(WidgetFileUploader, { className: props.className, idToUploadTo: activeSessionId, isPrivate: false, needsAnalyzing: isIdea ? false : true, isSessionId: true, 
         // isSecureSupport={loggedInUsersAccount.data.secureSupport!}
         // autoUploadOnSelect={loggedInUsersAccount.data.secureSupport ? false : true}

package/lib/esm/components/IdeaInformation/IdeaInformation.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"IdeaInformation.d.ts","sourceRoot":"","sources":["../../../../src/components/IdeaInformation/IdeaInformation.tsx"],"names":[],"mappings":"AAaA,OAAO,KAAgC,MAAM,OAAO,CAAC;AAkBrD,MAAM,CAAC,OAAO,UAAU,eAAe,sBAqJtC"}
+{"version":3,"file":"IdeaInformation.d.ts","sourceRoot":"","sources":["../../../../src/components/IdeaInformation/IdeaInformation.tsx"],"names":[],"mappings":"AAaA,OAAO,KAAgC,MAAM,OAAO,CAAC;AAkBrD,MAAM,CAAC,OAAO,UAAU,eAAe,sBAoJtC"}

package/lib/esm/components/IdeaInformation/IdeaInformation.js

@@ -26,11 +26,10 @@ export default function IdeaInformation() {
     const { globalMetadataState: { allCaseTypes, allCaseSeverities, caseLanguages, loggedInUser, loggedInUserJwtToken, loggedInUsersAccount, loggedInUserRights, }, } = useContext(GlobalMetadataStateContext);
     const dispatchToGlobalMetadataReducer = useContext(GlobalMetadataDispatchContext);
     const apolloClient = useApolloClient();
-    const { contactSSOName, selectedAccountDetails, ownersCaseGroups, hasInvalidEntitlements } = useCaseSelector((state) => ({
+    const { contactSSOName, selectedAccountDetails, ownersCaseGroups } = useCaseSelector((state) => ({
         contactSSOName: state.caseDetails.contactSSOName,
         ownersCaseGroups: state.ownersCaseGroups,
         selectedAccountDetails: state.selectedAccountDetails,
-        hasInvalidEntitlements: state.hasInvalidEntitlements,
     }), isEqual);
     const caseDispatch = useCaseDispatch();
     const isMetadataLoading = () => {
@@ -83,13 +82,13 @@ export default function IdeaInformation() {
                 ' ',
                 React.createElement("a", { href: "/support/contact/customerService" }, "Customer Service"),
                 " for assistance.")),
-        React.createElement(AlertMessage, { show: hasInvalidEntitlements, variant: AlertType.DANGER, className: "pf-v6-u-mb-md", isInline: true },
+        React.createElement(AlertMessage, { show: !loggedInUserRights.data.isEntitled(), variant: AlertType.DANGER, className: "pf-v6-u-mb-md", isInline: true },
             React.createElement(Trans, { i18nKey: "i18ValidEntitlementContactCustomerService" },
                 "You need a valid entitlement to create a case.\u00A0 Please contact",
                 ' ',
                 React.createElement("a", { href: "/support/contact/customerService" }, "Customer Service"),
                 " for assistance.")),
-        !hasInvalidEntitlements &&
+        loggedInUserRights.data.isEntitled() &&
             !isMetadataLoading() &&
             !isMetadataLoadingError() &&
             loggedInUserRights.data.canManageCases() && (React.createElement(React.Fragment, null,

package/lib/esm/components/ProductSelector/NewProductVersionSelector.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"NewProductVersionSelector.d.ts","sourceRoot":"","sources":["../../../../src/components/ProductSelector/NewProductVersionSelector.tsx"],"names":[],"mappings":"AAMA,OAAO,KAAmD,MAAM,OAAO,CAAC;AAOxE,UAAU,MAAM;IACZ,eAAe,EAAE,CAAC,MAAM,EAAE,MAAM,KAAK,IAAI,CAAC;IAC1C,qCAAqC,EAAE,OAAO,CAAC;CAClD;AAED,eAAO,MAAM,yBAAyB,GAAI,OAAO,MAAM,sBAgGtD,CAAC"}
+{"version":3,"file":"NewProductVersionSelector.d.ts","sourceRoot":"","sources":["../../../../src/components/ProductSelector/NewProductVersionSelector.tsx"],"names":[],"mappings":"AAMA,OAAO,KAAmD,MAAM,OAAO,CAAC;AAOxE,UAAU,MAAM;IACZ,eAAe,EAAE,CAAC,MAAM,EAAE,MAAM,KAAK,IAAI,CAAC;IAC1C,qCAAqC,EAAE,OAAO,CAAC;CAClD;AAED,eAAO,MAAM,yBAAyB,GAAI,OAAO,MAAM,sBAwGtD,CAAC"}

package/lib/esm/components/ProductSelector/NewProductVersionSelector.js

@@ -32,7 +32,7 @@ export const NewProductVersionSelector = (props) => {
             getVersionsDetails(caseDispatch, apolloClient, productObj.productId, productObj.name || product);
         }
         // eslint-disable-next-line react-hooks/exhaustive-deps
-    }, [product]);
+    }, [product, allProducts.data.productsResult]);
     useEffect(() => {
         var _a;
         if (versionsDetails.isFetching || !((_a = versionsDetails.data) === null || _a === void 0 ? void 0 : _a.length))
@@ -40,6 +40,13 @@ export const NewProductVersionSelector = (props) => {
         if (versionsDetails.data.length === 1) {
             props.onVersionChange(versionsDetails.data[0].name);
             setCaseState(caseDispatch, { selectedVersionId: versionsDetails.data[0].id });
+            return;
+        }
+        if (version) {
+            const versionObj = versionsDetails.data.find((v) => v.name === version);
+            if (versionObj === null || versionObj === void 0 ? void 0 : versionObj.id) {
+                setCaseState(caseDispatch, { selectedVersionId: versionObj.id });
+            }
         }
         // eslint-disable-next-line react-hooks/exhaustive-deps
     }, [versionsDetails.data]);

package/lib/esm/components/ProductSelector/ProductNotEntitledWarning.d.ts

@@ -0,0 +1,3 @@
+import React from 'react';
+export declare function ProductNotEntitledWarning(): React.JSX.Element;
+//# sourceMappingURL=ProductNotEntitledWarning.d.ts.map

package/lib/esm/components/ProductSelector/ProductNotEntitledWarning.d.ts.map

@@ -0,0 +1 @@
+{"version":3,"file":"ProductNotEntitledWarning.d.ts","sourceRoot":"","sources":["../../../../src/components/ProductSelector/ProductNotEntitledWarning.tsx"],"names":[],"mappings":"AACA,OAAO,KAAK,MAAM,OAAO,CAAC;AAG1B,wBAAgB,yBAAyB,sBAcxC"}

package/lib/esm/components/ProductSelector/ProductNotEntitledWarning.js

@@ -0,0 +1,9 @@
+import { FormHelperText, HelperText, HelperTextItem } from '@patternfly/react-core';
+import React from 'react';
+import { useTranslation } from 'react-i18next';
+export function ProductNotEntitledWarning() {
+    const { t } = useTranslation();
+    return (React.createElement(FormHelperText, null,
+        React.createElement(HelperText, null,
+            React.createElement(HelperTextItem, { variant: "warning" }, t('We cannot locate an active support subscription associated with your account for the selected product. You can still proceed, but your case may not receive full support coverage.')))));
+}

package/lib/esm/components/ProductSelector/ProductVersionDropdownSelector.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"ProductVersionDropdownSelector.d.ts","sourceRoot":"","sources":["../../../../src/components/ProductSelector/ProductVersionDropdownSelector.tsx"],"names":[],"mappings":"AAAA,OAAO,EAAE,UAAU,EAAE,MAAM,wCAAwC,CAAC;AAEpE,OAAO,EAAE,gBAAgB,EAAE,MAAM,0BAA0B,CAAC;AAC5D,OAAO,KAAiC,MAAM,OAAO,CAAC;AAOtD,UAAU,MAAO,SAAQ,gBAAgB;IACrC,QAAQ,EAAE,OAAO,CAAC,UAAU,CAAC,EAAE,CAAC;IAChC,eAAe,EAAE,CAAC,OAAO,EAAE,MAAM,KAAK,GAAG,CAAC;IAC1C,eAAe,EAAE,CAAC,OAAO,EAAE,MAAM,KAAK,GAAG,CAAC;IAC1C,QAAQ,CAAC,EAAE,OAAO,CAAC;IACnB,SAAS,CAAC,EAAE,MAAM,CAAC;IACnB,SAAS,CAAC,EAAE,OAAO,CAAC;IACpB,eAAe,CAAC,EAAE,OAAO,CAAC;IAC1B,cAAc,CAAC,EAAE,OAAO,CAAC;IACzB,UAAU,CAAC,EAAE,OAAO,CAAC;CACxB;AAOD,QAAA,MAAM,8BAA8B,wEAuDlC,CAAC;AAEH,OAAO,EAAE,8BAA8B,EAAE,CAAC"}
+{"version":3,"file":"ProductVersionDropdownSelector.d.ts","sourceRoot":"","sources":["../../../../src/components/ProductSelector/ProductVersionDropdownSelector.tsx"],"names":[],"mappings":"AAAA,OAAO,EAAE,UAAU,EAAE,MAAM,wCAAwC,CAAC;AAEpE,OAAO,EAAE,gBAAgB,EAAE,MAAM,0BAA0B,CAAC;AAG5D,OAAO,KAAiC,MAAM,OAAO,CAAC;AAStD,UAAU,MAAO,SAAQ,gBAAgB;IACrC,QAAQ,EAAE,OAAO,CAAC,UAAU,CAAC,EAAE,CAAC;IAChC,eAAe,EAAE,CAAC,OAAO,EAAE,MAAM,KAAK,GAAG,CAAC;IAC1C,eAAe,EAAE,CAAC,OAAO,EAAE,MAAM,KAAK,GAAG,CAAC;IAC1C,QAAQ,CAAC,EAAE,OAAO,CAAC;IACnB,SAAS,CAAC,EAAE,MAAM,CAAC;IACnB,SAAS,CAAC,EAAE,OAAO,CAAC;IACpB,eAAe,CAAC,EAAE,OAAO,CAAC;IAC1B,cAAc,CAAC,EAAE,OAAO,CAAC;IACzB,UAAU,CAAC,EAAE,OAAO,CAAC;CACxB;AAOD,QAAA,MAAM,8BAA8B,wEA+DlC,CAAC;AAEH,OAAO,EAAE,8BAA8B,EAAE,CAAC"}

package/lib/esm/components/ProductSelector/ProductVersionDropdownSelector.js

@@ -1,15 +1,23 @@
 import { LoadingIndicator } from '@rh-support/components';
+import isEmpty from 'lodash/isEmpty';
+import isEqual from 'lodash/isEqual';
 import React, { forwardRef, useContext } from 'react';
 import { Trans } from 'react-i18next';
+import { useCaseSelector } from '../../context/CaseContext';
 import { RouteContext } from '../../context/RouteContext';
 import { NewProductDropdownSelector } from './NewProductDropdownSelector';
 import { NewProductVersionSelector } from './NewProductVersionSelector';
+import { ProductNotEntitledWarning } from './ProductNotEntitledWarning';
 const defaultProps = {
     disabled: false,
     htmlForId: '',
 };
 const ProductVersionDropdownSelector = forwardRef((props, ref) => {
     const { routeState: { isCaseCreate, isNextBtnClickedToShowValidationError }, } = useContext(RouteContext);
+    const { isProductNotEntitled, product } = useCaseSelector((state) => ({
+        isProductNotEntitled: state.isProductNotEntitled,
+        product: state.caseDetails.product,
+    }), isEqual);
     return (React.createElement(React.Fragment, null,
         React.createElement("div", { className: "product-selector-wrapper" },
             React.createElement("label", { htmlFor: "product-selector-dropdown-search", ref: ref },
@@ -21,7 +29,7 @@ const ProductVersionDropdownSelector = forwardRef((props, ref) => {
                     React.createElement(NewProductDropdownSelector, { products: props.products, onProductChange: props.onProductChange, isNextBtnClickedToShowValidationError: isNextBtnClickedToShowValidationError, isCaseCreate: isCaseCreate, isOnSummaryPage: props.isOnSummaryPage, isLoading: props.isLoading })),
                 props.isLoading && (React.createElement("div", { className: "pf-v6-u-flex-basis-auto" },
                     React.createElement(LoadingIndicator, { className: "pf-v6-u-ml-sm", isInline: true, show: props.isLoading, size: "sm" })))),
-            React.createElement(React.Fragment, null)),
+            isProductNotEntitled && !isEmpty(product) && React.createElement(ProductNotEntitledWarning, null)),
         React.createElement("div", { className: "version-selector-wrapper" },
             React.createElement("label", { htmlFor: "version-selector-dropdown-toggle" },
                 React.createElement(Trans, null, "Version"),

package/lib/esm/components/Recommendations/AsideResults.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"AsideResults.d.ts","sourceRoot":"","sources":["../../../../src/components/Recommendations/AsideResults.tsx"],"names":[],"mappings":"AAmBA,OAAO,KAAwC,MAAM,OAAO,CAAC;AAE7D,OAAO,EAAE,mBAAmB,EAAE,MAAM,kBAAkB,CAAC;AAUvD,OAAO,EAAoB,eAAe,EAAsC,MAAM,iCAAiC,CAAC;AAWxH,UAAU,MAAM;IACZ,UAAU,EAAE,mBAAmB,CAAC,eAAe,CAAC,CAAC;IACjD,SAAS,CAAC,EAAE,MAAM,CAAC;CACtB;AAED,wBAAgB,YAAY,CAAC,KAAK,EAAE,MAAM,qBA4MzC"}
+{"version":3,"file":"AsideResults.d.ts","sourceRoot":"","sources":["../../../../src/components/Recommendations/AsideResults.tsx"],"names":[],"mappings":"AAmBA,OAAO,KAAwC,MAAM,OAAO,CAAC;AAE7D,OAAO,EAAE,mBAAmB,EAAE,MAAM,kBAAkB,CAAC;AAUvD,OAAO,EAAoB,eAAe,EAAsC,MAAM,iCAAiC,CAAC;AAWxH,UAAU,MAAM;IACZ,UAAU,EAAE,mBAAmB,CAAC,eAAe,CAAC,CAAC;IACjD,SAAS,CAAC,EAAE,MAAM,CAAC;CACtB;AAED,wBAAgB,YAAY,CAAC,KAAK,EAAE,MAAM,qBA6MzC"}

package/lib/esm/components/Recommendations/AsideResults.js

@@ -49,6 +49,7 @@ export function AsideResults(props) {
     const sessionRestoreDispatch = useContext(SessionRestoreDispatchContext);
     const { routeState: { activeSection, isCaseCreate }, } = useContext(RouteContext);
     const PAGE_SIZE = 5;
+    const FETCH_ROWS = 50;
     const payload = JSON.stringify({
         product: product,
         version: version,
@@ -82,8 +83,8 @@ export function AsideResults(props) {
                     summary: getTrimmedCharacters(payload.summary, WATSONX_SUMMARY_LIMIT),
                     description: getTrimmedCharacters(payload.description, WATSONX_DESCRIPTION_LIMIT),
                 };
-                const response = yield search.getWatsonXRecommendationsForCase2(convertObjToEncodedQueryParams(Object.assign({ rerank: true }, getSolrParams(PAGE_SIZE, 129, queryFilters))), payloadData, controllerRef.current.signal);
-                const sideDocs = uniqueRecommendationDocs(replaceHighlightingData(response.response.docs, response.highlighting));
+                const response = yield search.getWatsonXRecommendationsForCase2(convertObjToEncodedQueryParams(Object.assign({ rerank: true }, getSolrParams(FETCH_ROWS, 129, queryFilters))), payloadData, controllerRef.current.signal);
+                const sideDocs = uniqueRecommendationDocs(replaceHighlightingData(response.response.docs, response.highlighting)).slice(0, PAGE_SIZE);
                 recommendationDispatch({
                     type: RecommendationsConstants.receiveSidebarRecommendation,
                     payload: { sideRecommendation: sideDocs, sideRecommendationError: false },