@rh-support/troubleshoot 2.6.301 → 2.6.302

package/lib/esm/components/wizardLayout/GlobalTroubleshootEffects.js

@@ -7,9 +7,11 @@ var __awaiter = (this && this.__awaiter) || function (thisArg, _arguments, P, ge
         step((generator = generator.apply(thisArg, _arguments || [])).next());
     });
 };
+import { useApolloClient } from '@apollo/client/react';
 import { useDebounce } from '@rh-support/components';
 import { GlobalMetadataStateContext, useUserPreferences } from '@rh-support/react-context';
 import { ability, CaseListFields, resourceActions, resources } from '@rh-support/user-permissions';
+import { GET_ACCOUNT_CONTACTS, resolveProductServiceLevelsForAccount, } from '@rh-support/utils';
 import findIndex from 'lodash/findIndex';
 import includes from 'lodash/includes';
 import isEmpty from 'lodash/isEmpty';
@@ -23,7 +25,7 @@ import { TCDispatchContext, TCStateContext } from '../../context/TopContentConte
 import { useResetCaseCreate } from '../../hooks/useResetCaseCreate';
 import { CASE_DEATILS_SOURCE_REFERRER_LIMIT } from '../../reducers/CaseConstNTypes';
 import { getDescriptionWOQues } from '../../reducers/CaseHelpers';
-import { setCaseAccountNumber, setCaseDetails, setCaseOwner } from '../../reducers/CaseReducer';
+import { fetchCaseGroupsForContactGraphQL, setCaseAccountNumber, setCaseDetails, setCaseOwner, setCaseState, } from '../../reducers/CaseReducer';
 import { AppRouteSections } from '../../reducers/RouteConstNTypes';
 import { setActiveSectionChanged, setRouteFlags, updateisNextBtnClickedToShowValidationError, } from '../../reducers/RouteReducer';
 import { fetchEdmundAbbottRules } from '../../reducers/RulesReducer';
@@ -34,23 +36,33 @@ import { AttachmentStateContext } from '../shared/fileUpload/reducer/AttachmentR
 export function GlobalTroubleshootEffects(props) {
     const [initDefaultSection, setInitDefaultSection] = useState(false);
     const dispatchToRouteReducer = useContext(RouteDispatchContext);
-    const { globalMetadataState: { allProducts, loggedInUser, managedAccounts, loggedInUserRights, loggedInUsersAccount }, } = useContext(GlobalMetadataStateContext);
+    const { globalMetadataState: { allProducts, loggedInUser, managedAccounts, loggedInUserRights, loggedInUsersAccount, loggedInUserJwtToken, }, } = useContext(GlobalMetadataStateContext);
     const { sessionRestore: { activeSessionId }, } = useContext(SessionRestoreStateContext);
-    const { accountNumber, product, version, contactSsoUsername, summary, issue, environment, periodicityOfIssue, timeFramesAndUrgency, caseType, language, selectedAccountDetails, } = useCaseSelector((state) => ({
-        accountNumber: state.caseDetails.accountNumberRef,
-        product: state.caseDetails.product,
-        version: state.caseDetails.version,
-        contactSsoUsername: state.caseDetails.contactSSOName,
-        summary: state.caseDetails.summary,
-        issue: state.caseDetails.issue,
-        environment: state.caseDetails.environment,
-        periodicityOfIssue: state.caseDetails.periodicityOfIssue,
-        timeFramesAndUrgency: state.caseDetails.timeFramesAndUrgency,
-        caseType: state.caseDetails.caseType,
-        language: state.caseDetails.caseLanguage,
-        selectedAccountDetails: state.selectedAccountDetails,
-    }), isEqual);
+    const { accountNumber, contactSsoUsername, product, version, summary, issue, environment, periodicityOfIssue, timeFramesAndUrgency, caseType, language, selectedAccountDetails, selectedOwnerContactId, selectedOwnerDefaultCaseGroup, selectedOwnerIsOrgAdmin, groupNumber, } = useCaseSelector((state) => {
+        var _a, _b, _c, _d, _e, _f, _g;
+        return ({
+            accountNumber: state.caseDetails.accountNumberRef,
+            contactSsoUsername: state.caseDetails.contactSSOName,
+            product: state.caseDetails.product,
+            version: state.caseDetails.version,
+            summary: state.caseDetails.summary,
+            issue: state.caseDetails.issue,
+            environment: state.caseDetails.environment,
+            periodicityOfIssue: state.caseDetails.periodicityOfIssue,
+            timeFramesAndUrgency: state.caseDetails.timeFramesAndUrgency,
+            caseType: state.caseDetails.caseType,
+            language: state.caseDetails.caseLanguage,
+            selectedAccountDetails: state.selectedAccountDetails,
+            selectedOwnerContactId: (_b = (_a = state.selectedOwner) === null || _a === void 0 ? void 0 : _a.data) === null || _b === void 0 ? void 0 : _b.id,
+            selectedOwnerDefaultCaseGroup: (_d = (_c = state.selectedOwner) === null || _c === void 0 ? void 0 : _c.data) === null || _d === void 0 ? void 0 : _d.defaultCaseGroup,
+            selectedOwnerIsOrgAdmin: (_g = (_f = (_e = state.selectedOwner) === null || _e === void 0 ? void 0 : _e.data) === null || _f === void 0 ? void 0 : _f.isOrgAdmin) !== null && _g !== void 0 ? _g : false,
+            groupNumber: state.caseDetails.groupNumber,
+        });
+    }, isEqual);
     const caseDispatch = useCaseDispatch();
+    const apolloClient = useApolloClient();
+    const groupNumberRef = useRef(groupNumber);
+    groupNumberRef.current = groupNumber;
     const isCaseCreate = RouteUtils.getQueryParams(props.routeProps).caseCreate === 'true';
     const urlQueryParams = RouteUtils.getQueryParams(props.routeProps);
     const isFirstMount = useRef(true);
@@ -155,20 +167,86 @@ export function GlobalTroubleshootEffects(props) {
         // eslint-disable-next-line react-hooks/exhaustive-deps
     }, [dispatchToRouteReducer, props.routeProps.location.pathname, isCaseCreate, isSearchIntent]);
     /**
-     * Setting Default AccountNumber and ContactSsoUsername from loggedInUsersAccount
-     * Disabling exhaustive-deps rule as we don't want to reset default values if user manually clears these from UI.
-     * This is a one time thing when loggedInUserJwtToken is set.
+     * Auto-populate account and owner for external users.
+     * For org admin: dropdowns are visible but disabled — sets initial values.
+     * For non-org admin: dropdowns are hidden — fires the same queries in background.
      */
     useEffect(() => {
-        if (!isCaseCreate)
+        var _a, _b;
+        if (isEmpty(loggedInUserRights.data))
+            return;
+        if (loggedInUserRights.data.isInternal())
             return;
-        isEmpty(accountNumber) && setCaseAccountNumber(caseDispatch, loggedInUserRights.data.getAccountNumber());
-        isEmpty(contactSsoUsername) &&
+        const resolvedAccountNumber = ((_a = loggedInUsersAccount.data) === null || _a === void 0 ? void 0 : _a.accountNumber) ||
+            loggedInUserRights.data.getAccountNumber() ||
+            (loggedInUserJwtToken === null || loggedInUserJwtToken === void 0 ? void 0 : loggedInUserJwtToken.account_number) ||
+            '';
+        if (isEmpty(accountNumber) && !isEmpty(resolvedAccountNumber)) {
+            const hasFullAccountData = !isEmpty((_b = loggedInUsersAccount.data) === null || _b === void 0 ? void 0 : _b.accountNumber);
+            setCaseAccountNumber(caseDispatch, resolvedAccountNumber, hasFullAccountData, hasFullAccountData ? loggedInUsersAccount.data : {}, apolloClient);
+        }
+        if (isEmpty(contactSsoUsername)) {
             setCaseOwner(caseDispatch, loggedInUserRights.data.getHydraContactFromLoggedInUser(), product, undefined, undefined, true, undefined, true, undefined, undefined, loggedInUserRights.data.isInternal()
                 ? accountNumber || loggedInUserRights.data.getAccountNumber()
                 : undefined);
+        }
         // eslint-disable-next-line react-hooks/exhaustive-deps
-    }, [caseDispatch, loggedInUserRights.data]);
+    }, [
+        caseDispatch,
+        loggedInUserRights.data,
+        loggedInUsersAccount.data,
+        apolloClient,
+        accountNumber,
+        contactSsoUsername,
+    ]);
+    useEffect(() => {
+        if (isEmpty(loggedInUserRights.data) || loggedInUserRights.data.isInternal())
+            return;
+        if (isEmpty(accountNumber) || isEmpty(contactSsoUsername))
+            return;
+        if (selectedAccountDetails.isFetching)
+            return;
+        if (selectedOwnerContactId)
+            return;
+        const ownerSso = loggedInUserRights.data.getSSOUsername();
+        const fetchContacts = () => __awaiter(this, void 0, void 0, function* () {
+            var _a, _b, _c, _d, _e, _f, _g, _h, _j, _k, _l;
+            try {
+                const { data } = yield apolloClient.query({
+                    query: GET_ACCOUNT_CONTACTS,
+                    variables: {
+                        accountNumber: { eq: accountNumber },
+                        first: 200,
+                        orderBy: { Name: { order: 'ASC' } },
+                    },
+                });
+                const response = data;
+                const contactEdges = (_h = (_g = (_f = (_e = (_d = (_c = (_b = (_a = response === null || response === void 0 ? void 0 : response.salesforce_support_uiapi) === null || _a === void 0 ? void 0 : _a.query) === null || _b === void 0 ? void 0 : _b.SalesforceSupportAccount) === null || _c === void 0 ? void 0 : _c.edges) === null || _d === void 0 ? void 0 : _d[0]) === null || _e === void 0 ? void 0 : _e.node) === null || _f === void 0 ? void 0 : _f.Contacts) === null || _g === void 0 ? void 0 : _g.edges) !== null && _h !== void 0 ? _h : [];
+                const matchingContact = contactEdges.find(({ node }) => { var _a, _b; return ((_b = (_a = node.SSOUserName__c) === null || _a === void 0 ? void 0 : _a.value) === null || _b === void 0 ? void 0 : _b.toLowerCase()) === (ownerSso === null || ownerSso === void 0 ? void 0 : ownerSso.toLowerCase()); });
+                if ((_j = matchingContact === null || matchingContact === void 0 ? void 0 : matchingContact.node) === null || _j === void 0 ? void 0 : _j.Id) {
+                    const ownerWithId = Object.assign(Object.assign({}, loggedInUserRights.data.getHydraContactFromLoggedInUser()), { id: matchingContact.node.Id, defaultCaseGroup: (_l = (_k = matchingContact.node.DefaultCaseGroup__c) === null || _k === void 0 ? void 0 : _k.value) !== null && _l !== void 0 ? _l : null });
+                    setCaseState(caseDispatch, {
+                        selectedOwner: { data: ownerWithId, isFetching: false, isError: false, errorMessage: '' },
+                    });
+                }
+            }
+            catch (e) {
+                // Contact fetch failed; case proceeds with owner from JWT
+            }
+        });
+        fetchContacts();
+        // eslint-disable-next-line react-hooks/exhaustive-deps
+    }, [accountNumber, contactSsoUsername, selectedAccountDetails.isFetching, selectedOwnerContactId]);
+    /**
+     * Fetch case groups for the selected owner's contactId.
+     * Filters groups where the contact is a member via GET_CASE_GROUP.
+     */
+    useEffect(() => {
+        if (isEmpty(accountNumber) || isEmpty(selectedOwnerContactId))
+            return;
+        fetchCaseGroupsForContactGraphQL(caseDispatch, apolloClient, selectedOwnerContactId, accountNumber, selectedOwnerDefaultCaseGroup, selectedOwnerIsOrgAdmin, groupNumberRef.current);
+        // eslint-disable-next-line react-hooks/exhaustive-deps
+    }, [selectedOwnerContactId, accountNumber]);
     /**
      * handling top content call
      */
@@ -180,6 +258,22 @@ export function GlobalTroubleshootEffects(props) {
             return;
         fetchTopContent(tcDispatch, { product, version });
     }, [product, tcDispatch, topContentPayload, version]);
+    useEffect(() => {
+        if (isEmpty(product) || selectedAccountDetails.isFetching || isEmpty(selectedAccountDetails.data))
+            return;
+        const serviceLevels = resolveProductServiceLevelsForAccount(selectedAccountDetails.data, allProducts.data.productsResult, product);
+        if (!serviceLevels)
+            return;
+        setCaseState(caseDispatch, {
+            productServiceLevel: serviceLevels.productServiceLevel,
+            otherServiceLevels: serviceLevels.otherServiceLevels,
+            selectedEntitlementId: serviceLevels.defaultEntitlementId,
+        });
+        if (serviceLevels.entitlementSla) {
+            setCaseDetails(caseDispatch, { entitlementSla: serviceLevels.entitlementSla });
+        }
+        // eslint-disable-next-line react-hooks/exhaustive-deps
+    }, [product, selectedAccountDetails.data, allProducts.data.productsResult]);
     // set case language to preferred language
     useEffect(() => {
         const userOriginalPreferredLanguage = () => __awaiter(this, void 0, void 0, function* () {
@@ -256,11 +350,13 @@ export function GlobalTroubleshootEffects(props) {
      * each case create. Currently we refetch the account details when user clicks on troubleshoot a new session
      */
     useEffect(() => {
+        if (loggedInUserRights.data.isInternal())
+            return;
         if (!isEmpty(loggedInUsersAccount.data) &&
             !isEmpty(selectedAccountDetails.data) &&
             loggedInUserRights.data.isAccountSameAsLoggedInAccount(selectedAccountDetails.data.accountNumber) &&
             !isEqual(loggedInUsersAccount.data, selectedAccountDetails.data)) {
-            setCaseAccountNumber(caseDispatch, loggedInUsersAccount.data.accountNumber, true, loggedInUsersAccount.data);
+            setCaseAccountNumber(caseDispatch, loggedInUsersAccount.data.accountNumber, true, loggedInUsersAccount.data, apolloClient);
         }
         // eslint-disable-next-line react-hooks/exhaustive-deps
     }, [loggedInUsersAccount.data]);

package/lib/esm/components/wizardLayout/WizardLayout.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"WizardLayout.d.ts","sourceRoot":"","sources":["../../../../src/components/wizardLayout/WizardLayout.tsx"],"names":[],"mappings":"AASA,OAAO,KAAkD,MAAM,OAAO,CAAC;AAEvE,OAAO,EAAE,mBAAmB,EAAE,MAAM,kBAAkB,CAAC;AAMvD,OAAO,EAAuC,eAAe,EAAE,MAAM,iCAAiC,CAAC;AAcvG,UAAU,MAAM;IACZ,UAAU,EAAE,mBAAmB,CAAC,eAAe,CAAC,CAAC;CACpD;AAED,wBAAgB,YAAY,CAAC,KAAK,EAAE,MAAM,qBAqLzC"}
+{"version":3,"file":"WizardLayout.d.ts","sourceRoot":"","sources":["../../../../src/components/wizardLayout/WizardLayout.tsx"],"names":[],"mappings":"AAUA,OAAO,KAAkD,MAAM,OAAO,CAAC;AAEvE,OAAO,EAAE,mBAAmB,EAAE,MAAM,kBAAkB,CAAC;AAMvD,OAAO,EAAuC,eAAe,EAAE,MAAM,iCAAiC,CAAC;AAcvG,UAAU,MAAM;IACZ,UAAU,EAAE,mBAAmB,CAAC,eAAe,CAAC,CAAC;CACpD;AAED,wBAAgB,YAAY,CAAC,KAAK,EAAE,MAAM,qBAoLzC"}

package/lib/esm/components/wizardLayout/WizardLayout.js

@@ -7,6 +7,7 @@ var __awaiter = (this && this.__awaiter) || function (thisArg, _arguments, P, ge
         step((generator = generator.apply(thisArg, _arguments || [])).next());
     });
 };
+import { useApolloClient } from '@apollo/client/react';
 import { Grid, GridItem } from '@patternfly/react-core';
 import { SupportFeedbackForm } from '@rh-support/components';
 import { fetchProducts, GlobalMetadataDispatchContext, GlobalMetadataStateContext } from '@rh-support/react-context';
@@ -37,10 +38,9 @@ export function WizardLayout(props) {
     const { routeState: { activeSection, isCaseCreate }, } = useContext(RouteContext);
     const { getMetadata } = useMetadata();
     const [isAIChatMode, setIsAIChatMode] = useState(false);
-    const { caseCreationError, contactSSOName, caseType, product, caseState, hasInvalidEntitlements } = useCaseSelector((state) => ({
+    const { caseCreationError, caseType, product, caseState, hasInvalidEntitlements } = useCaseSelector((state) => ({
         caseState: state,
         caseCreationError: state.caseCreationError,
-        contactSSOName: state.caseDetails.contactSSOName,
         caseType: state.caseDetails.caseType,
         product: state.caseDetails.product,
         hasInvalidEntitlements: state.hasInvalidEntitlements,
@@ -50,6 +50,7 @@ export function WizardLayout(props) {
     const { sessionRestore: { activeSessionId, previousSessions }, } = useContext(SessionRestoreStateContext);
     const { globalMetadataState: { allProducts, loggedInUser, loggedInUsersAccount, loggedInUserRights }, } = useContext(GlobalMetadataStateContext);
     const dispatchToGlobalMetadataReducer = useContext(GlobalMetadataDispatchContext);
+    const apolloClient = useApolloClient();
     const canAddAttachments = ability.can(resourceActions.PATCH, resources.CASE_CREATE, CaseListFields.ATTACHMENTS);
     const { attachmentState } = useContext(AttachmentStateContext);
     const isAnyFileAttachedLocal = isAnyFileAttached(attachmentState.caseFiles.selectedLocalFiles);
@@ -101,7 +102,7 @@ export function WizardLayout(props) {
                 "Try submitting again after a minute. Please ",
                 React.createElement(SupportFeedbackForm, { isInline: true }),
                 " if you continue to see this message.")));
-        submitCase(caseDispatch, sessionRestoreDispatch, caseState, isCaseCreate, errorMessageCaseSubmit500, loggedInUser.data.ssoUsername, loggedInUsersAccount === null || loggedInUsersAccount === void 0 ? void 0 : loggedInUsersAccount.data.secureSupport, isReSubmitting || false, RouteUtils.getQueryParams(props.routeProps).caseCreate === 'true', sessionItem);
+        submitCase(caseDispatch, sessionRestoreDispatch, caseState, isCaseCreate, errorMessageCaseSubmit500, loggedInUser.data.ssoUsername, loggedInUsersAccount === null || loggedInUsersAccount === void 0 ? void 0 : loggedInUsersAccount.data.secureSupport, isReSubmitting || false, RouteUtils.getQueryParams(props.routeProps).caseCreate === 'true', sessionItem, apolloClient);
         // reset viewedModals on case submit
         viewedConfirmationModalsList.current = [];
         !isReSubmitting &&
@@ -120,11 +121,9 @@ export function WizardLayout(props) {
         }
         setConfirmationModalType(null);
     };
-    // Loading app metadata
     useEffect(() => {
-        fetchProducts(dispatchToGlobalMetadataReducer, contactSSOName);
-        // eslint-disable-next-line react-hooks/exhaustive-deps
-    }, [contactSSOName, dispatchToGlobalMetadataReducer]);
+        fetchProducts(dispatchToGlobalMetadataReducer, apolloClient);
+    }, [dispatchToGlobalMetadataReducer, apolloClient]);
     return (React.createElement(React.Fragment, null,
         React.createElement(GlobalTroubleshootEffects, { routeProps: props.routeProps }),
         activeSection !== AppRouteSections.DESCRIBE_IDEA && (React.createElement(PreCaseConfirmationModals, { onModalClose: onModalClose, confirmationModalType: confirmationModalType, onConfirm: () => submitCaseAndNavigate(caseCreationError) })),

package/lib/esm/components/wizardLayout/WizardNavigation.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"WizardNavigation.d.ts","sourceRoot":"","sources":["../../../../src/components/wizardLayout/WizardNavigation.tsx"],"names":[],"mappings":"AAeA,OAAO,KAAmE,MAAM,OAAO,CAAC;AAExF,OAAO,EAAE,mBAAmB,EAAE,MAAM,kBAAkB,CAAC;AAUvD,OAAO,EAAoB,eAAe,EAAE,qBAAqB,EAAE,MAAM,iCAAiC,CAAC;AAM3G,UAAU,MAAM;IACZ,UAAU,EAAE,mBAAmB,CAAC,eAAe,CAAC,CAAC;IACjD,MAAM,EAAE,CAAC,CAAC,EAAE,KAAK,CAAC,UAAU,CAAC,iBAAiB,CAAC,KAAK,IAAI,CAAC;IACzD,MAAM,EAAE,CAAC,CAAC,EAAE,KAAK,CAAC,UAAU,CAAC,iBAAiB,CAAC,KAAK,IAAI,CAAC;IACzD,UAAU,EAAE,OAAO,CAAC,qBAAqB,CAAC,CAAC;IAC3C,QAAQ,EAAE,MAAM,IAAI,CAAC;IACrB,mBAAmB,EAAE,CAAC,gCAAgC,EAAE,OAAO,KAAK,IAAI,CAAC;IACzE,gBAAgB,EAAE,CAAC,IAAI,EAAE,OAAO,KAAK,IAAI,CAAC;IAC1C,uBAAuB,CAAC,EAAE,OAAO,CAAC;IAClC,0BAA0B,CAAC,EAAE,CAAC,KAAK,EAAE,KAAK,CAAC,cAAc,CAAC,OAAO,CAAC,KAAK,IAAI,CAAC;IAC5E,kCAAkC,CAAC,EAAE,CAAC,KAAK,EAAE,KAAK,CAAC,cAAc,CAAC,OAAO,CAAC,KAAK,IAAI,CAAC;IACpF,qCAAqC,CAAC,EAAE,OAAO,CAAC;IAChD,gCAAgC,EAAE,CAAC,KAAK,EAAE,KAAK,CAAC,cAAc,CAAC,OAAO,CAAC,KAAK,IAAI,CAAC;IACjF,aAAa,CAAC,EAAE,GAAG,CAAC;IACpB,oBAAoB,EAAE,CAAC,KAAK,EAAE,KAAK,CAAC,cAAc,CAAC,OAAO,CAAC,KAAK,IAAI,CAAC;IACrE,YAAY,CAAC,EAAE,OAAO,CAAC;IACvB,eAAe,CAAC,EAAE,CAAC,KAAK,EAAE,OAAO,KAAK,IAAI,CAAC;IAC3C,sBAAsB,CAAC,EAAE,MAAM,IAAI,CAAC;IACpC,kBAAkB,CAAC,EAAE,MAAM,IAAI,CAAC;IAChC,YAAY,CAAC,EAAE,OAAO,CAAC;IACvB,mBAAmB,CAAC,EAAE,OAAO,CAAC;CACjC;AAGD,iBAAS,gBAAgB,CAAC,KAAK,EAAE,MAAM,qBAmbtC;kBAnbQ,gBAAgB;;;AAqbzB,eAAe,gBAAgB,CAAC"}
+{"version":3,"file":"WizardNavigation.d.ts","sourceRoot":"","sources":["../../../../src/components/wizardLayout/WizardNavigation.tsx"],"names":[],"mappings":"AAcA,OAAO,KAAmE,MAAM,OAAO,CAAC;AAExF,OAAO,EAAE,mBAAmB,EAAE,MAAM,kBAAkB,CAAC;AAUvD,OAAO,EAAoB,eAAe,EAAE,qBAAqB,EAAE,MAAM,iCAAiC,CAAC;AAM3G,UAAU,MAAM;IACZ,UAAU,EAAE,mBAAmB,CAAC,eAAe,CAAC,CAAC;IACjD,MAAM,EAAE,CAAC,CAAC,EAAE,KAAK,CAAC,UAAU,CAAC,iBAAiB,CAAC,KAAK,IAAI,CAAC;IACzD,MAAM,EAAE,CAAC,CAAC,EAAE,KAAK,CAAC,UAAU,CAAC,iBAAiB,CAAC,KAAK,IAAI,CAAC;IACzD,UAAU,EAAE,OAAO,CAAC,qBAAqB,CAAC,CAAC;IAC3C,QAAQ,EAAE,MAAM,IAAI,CAAC;IACrB,mBAAmB,EAAE,CAAC,gCAAgC,EAAE,OAAO,KAAK,IAAI,CAAC;IACzE,gBAAgB,EAAE,CAAC,IAAI,EAAE,OAAO,KAAK,IAAI,CAAC;IAC1C,uBAAuB,CAAC,EAAE,OAAO,CAAC;IAClC,0BAA0B,CAAC,EAAE,CAAC,KAAK,EAAE,KAAK,CAAC,cAAc,CAAC,OAAO,CAAC,KAAK,IAAI,CAAC;IAC5E,kCAAkC,CAAC,EAAE,CAAC,KAAK,EAAE,KAAK,CAAC,cAAc,CAAC,OAAO,CAAC,KAAK,IAAI,CAAC;IACpF,qCAAqC,CAAC,EAAE,OAAO,CAAC;IAChD,gCAAgC,EAAE,CAAC,KAAK,EAAE,KAAK,CAAC,cAAc,CAAC,OAAO,CAAC,KAAK,IAAI,CAAC;IACjF,aAAa,CAAC,EAAE,GAAG,CAAC;IACpB,oBAAoB,EAAE,CAAC,KAAK,EAAE,KAAK,CAAC,cAAc,CAAC,OAAO,CAAC,KAAK,IAAI,CAAC;IACrE,YAAY,CAAC,EAAE,OAAO,CAAC;IACvB,eAAe,CAAC,EAAE,CAAC,KAAK,EAAE,OAAO,KAAK,IAAI,CAAC;IAC3C,sBAAsB,CAAC,EAAE,MAAM,IAAI,CAAC;IACpC,kBAAkB,CAAC,EAAE,MAAM,IAAI,CAAC;IAChC,YAAY,CAAC,EAAE,OAAO,CAAC;IACvB,mBAAmB,CAAC,EAAE,OAAO,CAAC;CACjC;AAGD,iBAAS,gBAAgB,CAAC,KAAK,EAAE,MAAM,qBA+atC;kBA/aQ,gBAAgB;;;AAibzB,eAAe,gBAAgB,CAAC"}

package/lib/esm/components/wizardLayout/WizardNavigation.js

@@ -12,7 +12,6 @@ import { Button, ButtonVariant, WizardFooterWrapper } from '@patternfly/react-co
 import { useFetch, usePrevious } from '@rh-support/components';
 import { GlobalMetadataStateContext, useCanCreateCase } from '@rh-support/react-context';
 import { dtmTrackEventCaseCreationStepEncountered, getResTypeFromUrl, isFunctionalCookieAccepted, PreviousToNewCaseTypeMap, scrollIntoView, } from '@rh-support/utils';
-import find from 'lodash/find';
 import isEmpty from 'lodash/isEmpty';
 import isEqual from 'lodash/isEqual';
 import React, { useContext, useEffect, useLayoutEffect, useRef, useState } from 'react';
@@ -32,14 +31,15 @@ import { RecommendationFeedbackModal } from '../Recommendations/RecommendationFe
 import { useIsSectionValid } from '../shared/useIsSectionValid';
 const defaultProps = {};
 function WizardNavigation(props) {
-    var _a, _b;
     const { t } = useTranslation();
     const { isVariationA } = useAB();
     const canCreateCase = useCanCreateCase();
     const { recommendationState } = useContext(RecommendationStateContext);
     const aiResponseState = useAIResponseState();
-    const { routeState: { activeSection, isNextBtnClickedToShowValidationError, noValidEntitlement, isSearchIntent, isCaseCreate, }, } = useContext(RouteContext);
-    const { globalMetadataState: { loggedInUsersAccount, allProducts, navBarRef }, } = useContext(GlobalMetadataStateContext);
+    const { routeState: { activeSection, isNextBtnClickedToShowValidationError, 
+    // noValidEntitlement,
+    isCaseCreate, }, } = useContext(RouteContext);
+    const { globalMetadataState: { loggedInUsersAccount, navBarRef }, } = useContext(GlobalMetadataStateContext);
     const { caseState, issue, summary, product, version, caseType } = useCaseSelector((state) => ({
         caseState: state,
         issue: state.caseDetails.issue,
@@ -49,8 +49,11 @@ function WizardNavigation(props) {
         caseType: state.caseDetails.caseType,
         manageSupportCases: state.selectedOwner.data.manageSupportCases,
     }), isEqual);
-    // To check if the user is entitled or not
-    const isEntitledProduct = (_b = find((_a = allProducts === null || allProducts === void 0 ? void 0 : allProducts.data) === null || _a === void 0 ? void 0 : _a.productsResult, (p) => p.product === caseState.caseDetails.product)) === null || _b === void 0 ? void 0 : _b.isEntitledProduct;
+    // isEntitledProduct — commented out; product-level entitlement now resolved from SFDCProductJSON__c
+    // const isEntitledProduct = find(
+    //     allProducts?.data?.productsResult,
+    //     (p) => p.product === caseState.caseDetails.product
+    // )?.isEntitledProduct;
     const dispatchToRouteReducer = useContext(RouteDispatchContext);
     const { activeSectionError, isSectionValidFn } = useIsSectionValid(activeSection);
     const [isRecsModalVisible, setIsRecsModalVisible] = useState(false);
@@ -251,7 +254,6 @@ function WizardNavigation(props) {
         }
         catch (e) { }
     });
-    const isEntitledProductLocal = isSearchIntent ? true : isEntitledProduct;
     const nextButtonDisabledLogic = () => {
         const isLoadingARH = props.isLoadingARH &&
             props.activeStep.id === AppRouteSections.RESOURCES &&
@@ -263,11 +265,10 @@ function WizardNavigation(props) {
         let value = isLoadingARH ||
             ((isEmpty(summary) || isEmpty(issue) || isEmpty(product) || isEmpty(version)) &&
                 props.activeStep.id === (isCaseCreate ? AppRouteSections.SUMMARIZE : AppRouteSections.TROUBLESHOOT)) ||
-            (!isEntitledProductLocal && props.activeStep.nextButtonLabel === 'Get support') ||
             props.activeStep.nextButtonLabel === 'Troubleshoot' ||
             !!activeSectionError ||
             (isSectionValidFn && !isSectionValidFn(props.activeStep.id) && isNextBtnClickedToShowValidationError) ||
-            noValidEntitlement ||
+            // noValidEntitlement ||
             isLoadingRecs;
         return value;
     };

package/lib/esm/context/CaseContext.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"CaseContext.d.ts","sourceRoot":"","sources":["../../../src/context/CaseContext.tsx"],"names":[],"mappings":"AACA,OAAO,KAAK,MAAM,OAAO,CAAC;AAC1B,OAAO,EAAqE,sBAAsB,EAAE,MAAM,aAAa,CAAC;AAGxH,OAAO,EAAE,eAAe,EAAE,UAAU,EAAoB,MAAM,6BAA6B,CAAC;AAK5F,eAAO,MAAM,gBAAgB,oEAAiF,CAAC;AAC/G,eAAO,MAAM,YAAY,0DAAiE,CAAC;AAC3F,eAAO,MAAM,eAAe,iDAAoE,CAAC;AACjG,eAAO,MAAM,eAAe,iJAAoE,CAAC;AAGjG,wBAAgB,mBAAmB,CAAC,EAAE,QAAQ,EAAE;;CAAA,qBAM/C"}
+{"version":3,"file":"CaseContext.d.ts","sourceRoot":"","sources":["../../../src/context/CaseContext.tsx"],"names":[],"mappings":"AACA,OAAO,KAAK,MAAM,OAAO,CAAC;AAC1B,OAAO,EAAqE,sBAAsB,EAAE,MAAM,aAAa,CAAC;AAGxH,OAAO,EAAE,eAAe,EAAE,UAAU,EAAoB,MAAM,6BAA6B,CAAC;AAK5F,eAAO,MAAM,gBAAgB,oEAAiF,CAAC;AAC/G,eAAO,MAAM,YAAY,0DAAiE,CAAC;AAE3F,eAAO,MAAM,eAAe,iDAAoE,CAAC;AACjG,eAAO,MAAM,eAAe,iJAAoE,CAAC;AAGjG,wBAAgB,mBAAmB,CAAC,EAAE,QAAQ,EAAE;;CAAA,qBAM/C"}

package/lib/esm/graphql/index.d.ts

@@ -0,0 +1,4 @@
+export * from './queries';
+export * from './mutations';
+export * from './schemas';
+//# sourceMappingURL=index.d.ts.map

package/lib/esm/graphql/index.d.ts.map

@@ -0,0 +1 @@
+{"version":3,"file":"index.d.ts","sourceRoot":"","sources":["../../../src/graphql/index.ts"],"names":[],"mappings":"AAAA,cAAc,WAAW,CAAC;AAC1B,cAAc,aAAa,CAAC;AAC5B,cAAc,WAAW,CAAC"}

package/lib/esm/graphql/index.js

@@ -0,0 +1,3 @@
+export * from './queries';
+export * from './mutations';
+export * from './schemas';

package/lib/esm/graphql/mutations/createRMECaseEscalation.d.ts

@@ -0,0 +1,2 @@
+export declare const CREATE_RME_CASE_ESCALATION: import("@apollo/client").DocumentNode;
+//# sourceMappingURL=createRMECaseEscalation.d.ts.map

package/lib/esm/graphql/mutations/createRMECaseEscalation.d.ts.map

@@ -0,0 +1 @@
+{"version":3,"file":"createRMECaseEscalation.d.ts","sourceRoot":"","sources":["../../../../src/graphql/mutations/createRMECaseEscalation.ts"],"names":[],"mappings":"AAEA,eAAO,MAAM,0BAA0B,uCAsBtC,CAAC"}

package/lib/esm/graphql/mutations/createRMECaseEscalation.js

@@ -0,0 +1,24 @@
+import { gql } from '@apollo/client/core';
+export const CREATE_RME_CASE_ESCALATION = gql `
+    mutation CreateRMECaseEscalation($caseInput: SalesforceSupportCaseCreateRepresentation!) {
+        salesforce_support_uiapi {
+            CaseCreate(input: { SalesforceSupportCase: $caseInput }) {
+                SalesforceSupportRecord {
+                    Id
+                    CaseNumber {
+                        value
+                    }
+                    Status {
+                        value
+                    }
+                    Subject {
+                        value
+                    }
+                    ParentId {
+                        value
+                    }
+                }
+            }
+        }
+    }
+`;

package/lib/esm/graphql/mutations/index.d.ts

@@ -0,0 +1,2 @@
+export { CREATE_RME_CASE_ESCALATION } from './createRMECaseEscalation';
+//# sourceMappingURL=index.d.ts.map

package/lib/esm/graphql/mutations/index.d.ts.map

@@ -0,0 +1 @@
+{"version":3,"file":"index.d.ts","sourceRoot":"","sources":["../../../../src/graphql/mutations/index.ts"],"names":[],"mappings":"AAAA,OAAO,EAAE,0BAA0B,EAAE,MAAM,2BAA2B,CAAC"}

package/lib/esm/graphql/mutations/index.js

@@ -0,0 +1 @@
+export { CREATE_RME_CASE_ESCALATION } from './createRMECaseEscalation';

package/lib/esm/graphql/queries/getEscalationDetails.d.ts

@@ -0,0 +1,2 @@
+export declare const GET_ESCALATION_DETAILS: import("@apollo/client").DocumentNode;
+//# sourceMappingURL=getEscalationDetails.d.ts.map

package/lib/esm/graphql/queries/getEscalationDetails.d.ts.map

@@ -0,0 +1 @@
+{"version":3,"file":"getEscalationDetails.d.ts","sourceRoot":"","sources":["../../../../src/graphql/queries/getEscalationDetails.ts"],"names":[],"mappings":"AAEA,eAAO,MAAM,sBAAsB,uCAsBlC,CAAC"}

package/lib/esm/graphql/queries/getEscalationDetails.js

@@ -0,0 +1,24 @@
+import { gql } from '@apollo/client/core';
+export const GET_ESCALATION_DETAILS = gql `
+    query getEscalationDetails($where: SalesforceSupportCase_Filter) {
+        salesforce_support_uiapi {
+            query {
+                SalesforceSupportCase(where: $where) {
+                    edges {
+                        node {
+                            CaseNumber {
+                                value
+                            }
+                            Subject {
+                                value
+                            }
+                            Status {
+                                value
+                            }
+                        }
+                    }
+                }
+            }
+        }
+    }
+`;

package/lib/esm/graphql/queries/getParentId.d.ts

@@ -0,0 +1,2 @@
+export declare const GET_PARENT_ID: import("@apollo/client").DocumentNode;
+//# sourceMappingURL=getParentId.d.ts.map

package/lib/esm/graphql/queries/getParentId.d.ts.map

@@ -0,0 +1 @@
+{"version":3,"file":"getParentId.d.ts","sourceRoot":"","sources":["../../../../src/graphql/queries/getParentId.ts"],"names":[],"mappings":"AAEA,eAAO,MAAM,aAAa,uCAczB,CAAC"}

package/lib/esm/graphql/queries/getParentId.js

@@ -0,0 +1,16 @@
+import { gql } from '@apollo/client/core';
+export const GET_PARENT_ID = gql `
+    query Query($where: SalesforceSupportCase_Filter) {
+        salesforce_support_uiapi {
+            query {
+                SalesforceSupportCase(where: $where) {
+                    edges {
+                        node {
+                            Id
+                        }
+                    }
+                }
+            }
+        }
+    }
+`;

package/lib/esm/graphql/queries/index.d.ts

@@ -0,0 +1,3 @@
+export { GET_PARENT_ID } from './getParentId';
+export { GET_ESCALATION_DETAILS } from './getEscalationDetails';
+//# sourceMappingURL=index.d.ts.map

package/lib/esm/graphql/queries/index.d.ts.map

@@ -0,0 +1 @@
+{"version":3,"file":"index.d.ts","sourceRoot":"","sources":["../../../../src/graphql/queries/index.ts"],"names":[],"mappings":"AAAA,OAAO,EAAE,aAAa,EAAE,MAAM,eAAe,CAAC;AAC9C,OAAO,EAAE,sBAAsB,EAAE,MAAM,wBAAwB,CAAC"}

package/lib/esm/graphql/queries/index.js

@@ -0,0 +1,2 @@
+export { GET_PARENT_ID } from './getParentId';
+export { GET_ESCALATION_DETAILS } from './getEscalationDetails';

package/lib/esm/graphql/schemas/escalation.d.ts

@@ -0,0 +1,84 @@
+export interface GetParentIdVariables {
+    where: {
+        CaseNumber: {
+            eq: string;
+        };
+    };
+}
+export interface GetParentIdResponse {
+    salesforce_support_uiapi: {
+        query: {
+            SalesforceSupportCase: {
+                edges: Array<{
+                    node: {
+                        Id: string;
+                    };
+                }>;
+            };
+        };
+    };
+}
+export interface CreateRMECaseEscalationVariables {
+    caseInput: {
+        Subject: string;
+        Description: string;
+        Status: string;
+        Origin: string;
+        Priority: string;
+        Type: string;
+        RecordTypeId: string;
+        ParentId: string;
+        EscalationCategory__c: string;
+        ImpactOnUserOrBusiness__c: string;
+    };
+}
+export interface CreateRMECaseEscalationResponse {
+    salesforce_support_uiapi: {
+        CaseCreate: {
+            SalesforceSupportRecord: {
+                Id: string;
+                CaseNumber: {
+                    value: string;
+                };
+                Status: {
+                    value: string;
+                };
+                Subject: {
+                    value: string;
+                };
+                ParentId: {
+                    value: string;
+                };
+            };
+        };
+    };
+}
+export interface GetEscalationDetailsVariables {
+    where: {
+        ParentId: {
+            eq: string;
+        };
+    };
+}
+export interface GetEscalationDetailsResponse {
+    salesforce_support_uiapi: {
+        query: {
+            SalesforceSupportCase: {
+                edges: Array<{
+                    node: {
+                        CaseNumber: {
+                            value: string;
+                        };
+                        Subject: {
+                            value: string;
+                        };
+                        Status: {
+                            value: string;
+                        };
+                    };
+                }>;
+            };
+        };
+    };
+}
+//# sourceMappingURL=escalation.d.ts.map

package/lib/esm/graphql/schemas/escalation.d.ts.map

@@ -0,0 +1 @@
+{"version":3,"file":"escalation.d.ts","sourceRoot":"","sources":["../../../../src/graphql/schemas/escalation.ts"],"names":[],"mappings":"AAAA,MAAM,WAAW,oBAAoB;IACjC,KAAK,EAAE;QACH,UAAU,EAAE;YAAE,EAAE,EAAE,MAAM,CAAA;SAAE,CAAC;KAC9B,CAAC;CACL;AAED,MAAM,WAAW,mBAAmB;IAChC,wBAAwB,EAAE;QACtB,KAAK,EAAE;YACH,qBAAqB,EAAE;gBACnB,KAAK,EAAE,KAAK,CAAC;oBACT,IAAI,EAAE;wBACF,EAAE,EAAE,MAAM,CAAC;qBACd,CAAC;iBACL,CAAC,CAAC;aACN,CAAC;SACL,CAAC;KACL,CAAC;CACL;AAED,MAAM,WAAW,gCAAgC;IAC7C,SAAS,EAAE;QACP,OAAO,EAAE,MAAM,CAAC;QAChB,WAAW,EAAE,MAAM,CAAC;QACpB,MAAM,EAAE,MAAM,CAAC;QACf,MAAM,EAAE,MAAM,CAAC;QACf,QAAQ,EAAE,MAAM,CAAC;QACjB,IAAI,EAAE,MAAM,CAAC;QACb,YAAY,EAAE,MAAM,CAAC;QACrB,QAAQ,EAAE,MAAM,CAAC;QACjB,qBAAqB,EAAE,MAAM,CAAC;QAC9B,yBAAyB,EAAE,MAAM,CAAC;KACrC,CAAC;CACL;AAED,MAAM,WAAW,+BAA+B;IAC5C,wBAAwB,EAAE;QACtB,UAAU,EAAE;YACR,uBAAuB,EAAE;gBACrB,EAAE,EAAE,MAAM,CAAC;gBACX,UAAU,EAAE;oBAAE,KAAK,EAAE,MAAM,CAAA;iBAAE,CAAC;gBAC9B,MAAM,EAAE;oBAAE,KAAK,EAAE,MAAM,CAAA;iBAAE,CAAC;gBAC1B,OAAO,EAAE;oBAAE,KAAK,EAAE,MAAM,CAAA;iBAAE,CAAC;gBAC3B,QAAQ,EAAE;oBAAE,KAAK,EAAE,MAAM,CAAA;iBAAE,CAAC;aAC/B,CAAC;SACL,CAAC;KACL,CAAC;CACL;AAED,MAAM,WAAW,6BAA6B;IAC1C,KAAK,EAAE;QACH,QAAQ,EAAE;YAAE,EAAE,EAAE,MAAM,CAAA;SAAE,CAAC;KAC5B,CAAC;CACL;AAED,MAAM,WAAW,4BAA4B;IACzC,wBAAwB,EAAE;QACtB,KAAK,EAAE;YACH,qBAAqB,EAAE;gBACnB,KAAK,EAAE,KAAK,CAAC;oBACT,IAAI,EAAE;wBACF,UAAU,EAAE;4BAAE,KAAK,EAAE,MAAM,CAAA;yBAAE,CAAC;wBAC9B,OAAO,EAAE;4BAAE,KAAK,EAAE,MAAM,CAAA;yBAAE,CAAC;wBAC3B,MAAM,EAAE;4BAAE,KAAK,EAAE,MAAM,CAAA;yBAAE,CAAC;qBAC7B,CAAC;iBACL,CAAC,CAAC;aACN,CAAC;SACL,CAAC;KACL,CAAC;CACL"}

package/lib/esm/graphql/schemas/escalation.js

@@ -0,0 +1 @@
+export {};

package/lib/esm/graphql/schemas/index.d.ts

@@ -0,0 +1,2 @@
+export * from './escalation';
+//# sourceMappingURL=index.d.ts.map

package/lib/esm/graphql/schemas/index.d.ts.map

@@ -0,0 +1 @@
+{"version":3,"file":"index.d.ts","sourceRoot":"","sources":["../../../../src/graphql/schemas/index.ts"],"names":[],"mappings":"AAAA,cAAc,cAAc,CAAC"}

package/lib/esm/graphql/schemas/index.js

@@ -0,0 +1 @@
+export * from './escalation';

package/lib/esm/hooks/useCaseComments/caseCommentMutation.d.ts

@@ -0,0 +1,4 @@
+import { TypedDocumentNode } from '@apollo/client/core';
+import { ICreateCaseCommentResponse, ICreateCaseCommentVariables } from './types';
+export declare const CREATE_CASE_COMMENT: TypedDocumentNode<ICreateCaseCommentResponse, ICreateCaseCommentVariables>;
+//# sourceMappingURL=caseCommentMutation.d.ts.map

package/lib/esm/hooks/useCaseComments/caseCommentMutation.d.ts.map

@@ -0,0 +1 @@
+{"version":3,"file":"caseCommentMutation.d.ts","sourceRoot":"","sources":["../../../../src/hooks/useCaseComments/caseCommentMutation.ts"],"names":[],"mappings":"AAAA,OAAO,EAAO,iBAAiB,EAAE,MAAM,qBAAqB,CAAC;AAE7D,OAAO,EAAE,0BAA0B,EAAE,2BAA2B,EAAE,MAAM,SAAS,CAAC;AAElF,eAAO,MAAM,mBAAmB,EAAE,iBAAiB,CAAC,0BAA0B,EAAE,2BAA2B,CAU1G,CAAC"}

package/lib/esm/hooks/useCaseComments/caseCommentMutation.js

@@ -0,0 +1,12 @@
+import { gql } from '@apollo/client/core';
+export const CREATE_CASE_COMMENT = gql `
+    mutation CreateCaseComment($commentInput: SalesforceSupportCaseComment__cCreateRepresentation!) {
+        salesforce_support_uiapi {
+            CaseComment__cCreate(input: { SalesforceSupportCaseComment__c: $commentInput }) {
+                SalesforceSupportRecord {
+                    Id
+                }
+            }
+        }
+    }
+`;

package/lib/esm/hooks/useCaseComments/caseCommentsQuery.d.ts

@@ -0,0 +1,4 @@
+import { TypedDocumentNode } from '@apollo/client/core';
+import { ICaseCommentsVariables, IGetCaseCommentsQueryResponse } from './types';
+export declare const GET_CASE_COMMENTS: TypedDocumentNode<IGetCaseCommentsQueryResponse, ICaseCommentsVariables>;
+//# sourceMappingURL=caseCommentsQuery.d.ts.map

package/lib/esm/hooks/useCaseComments/caseCommentsQuery.d.ts.map

@@ -0,0 +1 @@
+{"version":3,"file":"caseCommentsQuery.d.ts","sourceRoot":"","sources":["../../../../src/hooks/useCaseComments/caseCommentsQuery.ts"],"names":[],"mappings":"AAAA,OAAO,EAAO,iBAAiB,EAAE,MAAM,qBAAqB,CAAC;AAE7D,OAAO,EAAE,sBAAsB,EAAE,6BAA6B,EAAE,MAAM,SAAS,CAAC;AAEhF,eAAO,MAAM,iBAAiB,EAAE,iBAAiB,CAAC,6BAA6B,EAAE,sBAAsB,CAqDtG,CAAC"}