@rh-support/troubleshoot 2.6.287 → 2.6.295

package/lib/esm/components/shared/useIsSectionValid.js

@@ -1,32 +1,23 @@
-var __awaiter = (this && this.__awaiter) || function (thisArg, _arguments, P, generator) {
-    function adopt(value) { return value instanceof P ? value : new P(function (resolve) { resolve(value); }); }
-    return new (P || (P = Promise))(function (resolve, reject) {
-        function fulfilled(value) { try { step(generator.next(value)); } catch (e) { reject(e); } }
-        function rejected(value) { try { step(generator["throw"](value)); } catch (e) { reject(e); } }
-        function step(result) { result.done ? resolve(result.value) : adopt(result.value).then(fulfilled, rejected); }
-        step((generator = generator.apply(thisArg, _arguments || [])).next());
-    });
-};
-import { contacts } from '@cee-eng/hydrajs';
+// import { contacts } from '@cee-eng/hydrajs';
 import { GlobalMetadataStateContext } from '@rh-support/react-context';
-import find from 'lodash/find';
+// import find from 'lodash/find';
 import isEmpty from 'lodash/isEmpty';
 import isEqual from 'lodash/isEqual';
-import React, { useContext, useEffect, useState } from 'react';
+import React, { useContext } from 'react';
+// import React, { useContext, useEffect, useState } from 'react';
 import { Trans } from 'react-i18next';
 import { useCaseSelector } from '../../context/CaseContext';
-import { RouteContext, useRouteDispatchContext } from '../../context/RouteContext';
+import { RouteContext } from '../../context/RouteContext';
+// import { RouteContext, useRouteDispatchContext } from '../../context/RouteContext';
 import { TCStateContext } from '../../context/TopContentContext';
 import { useAB } from '../../hooks/useAB';
 import { CASE_DEATILS_ENVIRONMENT_LIMIT, CASE_REFERENCE_NUMBER_LIMIT, CONTACT_INFO_24X7_LIMIT, HOSTNAME_LENGTH_LIMIT, ISSUE_SUMMARY_LENGTH_LIMIT, KTQUESTION_MAX_LIMIT, TITLE_SUMMARY_LENGTH_LIMIT, } from '../../reducers/CaseConstNTypes';
 import { isCaseInformationSectionValid, isCaseManagementStateValid, isCaseStateValid, isClusterIDValid, isIdeaCaseStateValid, } from '../../reducers/CaseHelpers';
 import { AppRouteSections } from '../../reducers/RouteConstNTypes';
-import { setNoValidEntitlement } from '../../reducers/RouteReducer';
 import { AttachmentStateContext } from './fileUpload/reducer/AttachmentReducerContext';
 export function useIsSectionValid(sectionName) {
-    var _a, _b;
     const { isVariationA } = useAB();
-    const { caseState, caseType, product, version, contactSSOName, accountNumber, summary, hostname, contactInfo24x7, alternateId, selectedAccountDetails, issue, environment, timeFramesAndUrgency, periodicityOfIssue, ssoUsername, manageSupportCases, } = useCaseSelector((state) => ({
+    const { caseState, caseType, product, version, contactSSOName, accountNumber, summary, hostname, contactInfo24x7, alternateId, selectedAccountDetails, issue, environment, timeFramesAndUrgency, periodicityOfIssue, manageSupportCases, } = useCaseSelector((state) => ({
         caseState: state,
         caseType: state.caseDetails.caseType,
         product: state.caseDetails.product,
@@ -42,35 +33,38 @@ export function useIsSectionValid(sectionName) {
         environment: state.caseDetails.environment,
         timeFramesAndUrgency: state.caseDetails.timeFramesAndUrgency,
         periodicityOfIssue: state.caseDetails.periodicityOfIssue,
-        ssoUsername: state.selectedOwner.data.ssoUsername,
+        // ssoUsername: state.selectedOwner.data.ssoUsername,
         manageSupportCases: state.selectedOwner.data.manageSupportCases,
     }), isEqual);
-    const routeDispatch = useRouteDispatchContext();
-    const [isEntitlement, setIsEntitlement] = useState(null);
-    useEffect(() => {
-        const fetchContactDetails = () => __awaiter(this, void 0, void 0, function* () {
-            var _a;
-            if (ssoUsername) {
-                try {
-                    const response = yield contacts.getSFDCContactBySso(ssoUsername);
-                    setIsEntitlement((_a = response === null || response === void 0 ? void 0 : response.isEntitled) !== null && _a !== void 0 ? _a : null);
-                    setNoValidEntitlement(routeDispatch, !(response === null || response === void 0 ? void 0 : response.isEntitled));
-                }
-                catch (error) {
-                    console.error('Error fetching contact details:', error);
-                    setIsEntitlement(null);
-                    setNoValidEntitlement(routeDispatch, null);
-                }
-            }
-        });
-        fetchContactDetails();
-    }, [ssoUsername, routeDispatch]);
-    //&seSessionId=8e8960ac-680b-443e-bf67-9e13f2acd64e
+    // const routeDispatch = useRouteDispatchContext();
+    // const [isEntitlement, setIsEntitlement] = useState<boolean | null>(null);
+    // useEffect(() => {
+    //     const fetchContactDetails = async () => {
+    //         if (ssoUsername) {
+    //             try {
+    //                 const response = await contacts.getSFDCContactBySso(ssoUsername);
+    //                 setIsEntitlement(response?.isEntitled ?? null);
+    //                 setNoValidEntitlement(routeDispatch, !response?.isEntitled);
+    //             } catch (error) {
+    //                 console.error('Error fetching contact details:', error);
+    //                 setIsEntitlement(null);
+    //                 setNoValidEntitlement(routeDispatch, null);
+    //             }
+    //         }
+    //     };
+    //     fetchContactDetails();
+    // }, [ssoUsername, routeDispatch]);
+    // Contact-level entitlement hardcoded to true — now resolved from SFDCProductJSON__c
+    const isEntitlement = true;
     const { routeState: { isCaseCreate }, } = useContext(RouteContext);
     const { globalMetadataState: { allProducts, loggedInUserRights }, } = useContext(GlobalMetadataStateContext);
     const { topContentState: { topContent }, } = useContext(TCStateContext);
-    const isEntitledProduct = (_b = find((_a = allProducts === null || allProducts === void 0 ? void 0 : allProducts.data) === null || _a === void 0 ? void 0 : _a.productsResult, (p) => p.product === caseState.caseDetails.product)) === null || _b === void 0 ? void 0 : _b.isEntitledProduct;
-    const { routeState: { activeSection, isSearchIntent }, } = useContext(RouteContext);
+    // isEntitledProduct — commented out; product-level entitlement now resolved from SFDCProductJSON__c
+    // const isEntitledProduct = find(
+    //     allProducts?.data?.productsResult,
+    //     (p) => p.product === caseState.caseDetails.product
+    // )?.isEntitledProduct;
+    const { routeState: { activeSection }, } = useContext(RouteContext);
     const { attachmentState } = useContext(AttachmentStateContext);
     const selectedLocalFiles = attachmentState.caseFiles.selectedLocalFiles;
     const allowedTypesIdea = ['image/jpeg', 'image/png', 'image/jpg', 'image/gif'];
@@ -111,8 +105,6 @@ export function useIsSectionValid(sectionName) {
         }
         return (!isEmpty(product) &&
             !isEmpty(version) &&
-            !isEmpty(accountNumber) &&
-            !isEmpty(contactSSOName) &&
             !isEmpty(summary) &&
             (summary === null || summary === void 0 ? void 0 : summary.length) <= TITLE_SUMMARY_LENGTH_LIMIT &&
             !isEmpty(issue) &&
@@ -129,23 +121,22 @@ export function useIsSectionValid(sectionName) {
     };
     const isResourcesSectionValid = () => {
         var _a;
-        // don't check for entitled product if user is on search intent flow
-        const isEntitledProductLocal = isSearchIntent ? true : isEntitledProduct;
-        // Skip cluster ID validation for Variant A
+        // isEntitledProduct check removed — product-level entitlement now resolved from SFDCProductJSON__c
         const clusterIdValid = isVariationA ? true : isClusterIDValid(caseState, (_a = allProducts.data) === null || _a === void 0 ? void 0 : _a.productsResult);
-        return isEntitledProductLocal && clusterIdValid;
+        return clusterIdValid;
     };
     const isReviewSectionValid = () => {
         var _a;
-        return (isEntitledProduct &&
-            isCaseStateValid(caseState, loggedInUserRights) &&
+        return (
+        // isEntitledProduct — product-level entitlement now resolved from SFDCProductJSON__c
+        isCaseStateValid(caseState, loggedInUserRights) &&
             isClusterIDValid(caseState, (_a = allProducts.data) === null || _a === void 0 ? void 0 : _a.productsResult) &&
             isSummarizeSectionValid() &&
             isAdditionalInformationSectionValidLocal());
     };
     const isDescribeIdeaSectionValid = () => {
         return (isCaseManagementStateValid(caseState, loggedInUserRights) &&
-            isEntitledProduct &&
+            // isEntitledProduct — product-level entitlement now resolved from SFDCProductJSON__c
             isIdeaCaseStateValid(caseState, loggedInUserRights) &&
             checkUnallowedFiles());
     };
@@ -185,14 +176,8 @@ export function useIsSectionValid(sectionName) {
         }
     };
     const recommendationSectionError = () => {
-        if (!product)
-            return '';
-        const isEntitledProductLocal = isSearchIntent ? true : isEntitledProduct;
-        return !isEntitledProductLocal ? (React.createElement(Trans, { i18nKey: "i18ValidEntitlementContactCustomerService" },
-            "You need a valid entitlement to create a case.\u00A0 Please contact",
-            ' ',
-            React.createElement("a", { href: "/support/contact/customerService" }, "Customer Service"),
-            " for assistance.")) : ('');
+        // isEntitledProduct check removed — product-level entitlement now resolved from SFDCProductJSON__c
+        return '';
     };
     const getSupportSectionError = () => {
         if (manageSupportCases === false) {
@@ -202,13 +187,14 @@ export function useIsSectionValid(sectionName) {
                 React.createElement("a", { href: "/support/contact/customerService" }, "Customer Service"),
                 " for assistance."));
         }
-        if (isEntitlement === false) {
-            return (React.createElement(Trans, { i18nKey: "i18ValidEntitlementContactCustomerService" },
-                "You need a valid entitlement to create a case.\u00A0 Please contact",
-                ' ',
-                React.createElement("a", { href: "/support/contact/customerService" }, "Customer Service"),
-                " for assistance."));
-        }
+        // if (isEntitlement === false) {
+        //     return (
+        //         <Trans i18nKey="i18ValidEntitlementContactCustomerService">
+        //             You need a valid entitlement to create a case.&nbsp; Please contact{' '}
+        //             <a href="/support/contact/customerService">Customer Service</a> for assistance.
+        //         </Trans>
+        //     );
+        // }
         return '';
     };
     const activeSectionError = (sectionNameLocal) => {

package/lib/esm/components/wizardLayout/GlobalTroubleshootEffects.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"GlobalTroubleshootEffects.d.ts","sourceRoot":"","sources":["../../../../src/components/wizardLayout/GlobalTroubleshootEffects.tsx"],"names":[],"mappings":"AASA,OAAO,KAAkD,MAAM,OAAO,CAAC;AACvE,OAAO,EAAE,mBAAmB,EAAE,MAAM,kBAAkB,CAAC;AAWvD,OAAO,EAAuC,eAAe,EAAE,MAAM,iCAAiC,CAAC;AAYvG,UAAU,MAAM;IACZ,UAAU,EAAE,mBAAmB,CAAC,eAAe,CAAC,CAAC;CACpD;AAED,wBAAgB,yBAAyB,CAAC,KAAK,EAAE,MAAM,qBAgUtD"}
+{"version":3,"file":"GlobalTroubleshootEffects.d.ts","sourceRoot":"","sources":["../../../../src/components/wizardLayout/GlobalTroubleshootEffects.tsx"],"names":[],"mappings":"AAeA,OAAO,KAAkD,MAAM,OAAO,CAAC;AACvE,OAAO,EAAE,mBAAmB,EAAE,MAAM,kBAAkB,CAAC;AAWvD,OAAO,EAAuC,eAAe,EAAE,MAAM,iCAAiC,CAAC;AAYvG,UAAU,MAAM;IACZ,UAAU,EAAE,mBAAmB,CAAC,eAAe,CAAC,CAAC;CACpD;AAED,wBAAgB,yBAAyB,CAAC,KAAK,EAAE,MAAM,qBA4atD"}

package/lib/esm/components/wizardLayout/GlobalTroubleshootEffects.js

@@ -7,9 +7,11 @@ var __awaiter = (this && this.__awaiter) || function (thisArg, _arguments, P, ge
         step((generator = generator.apply(thisArg, _arguments || [])).next());
     });
 };
+import { useApolloClient } from '@apollo/client/react';
 import { useDebounce } from '@rh-support/components';
 import { GlobalMetadataStateContext, useUserPreferences } from '@rh-support/react-context';
 import { ability, CaseListFields, resourceActions, resources } from '@rh-support/user-permissions';
+import { GET_ACCOUNT_CONTACTS, resolveProductServiceLevelsForAccount, } from '@rh-support/utils';
 import findIndex from 'lodash/findIndex';
 import includes from 'lodash/includes';
 import isEmpty from 'lodash/isEmpty';
@@ -23,7 +25,7 @@ import { TCDispatchContext, TCStateContext } from '../../context/TopContentConte
 import { useResetCaseCreate } from '../../hooks/useResetCaseCreate';
 import { CASE_DEATILS_SOURCE_REFERRER_LIMIT } from '../../reducers/CaseConstNTypes';
 import { getDescriptionWOQues } from '../../reducers/CaseHelpers';
-import { setCaseAccountNumber, setCaseDetails, setCaseOwner } from '../../reducers/CaseReducer';
+import { setCaseAccountNumber, setCaseDetails, setCaseOwner, setCaseState } from '../../reducers/CaseReducer';
 import { AppRouteSections } from '../../reducers/RouteConstNTypes';
 import { setActiveSectionChanged, setRouteFlags, updateisNextBtnClickedToShowValidationError, } from '../../reducers/RouteReducer';
 import { fetchEdmundAbbottRules } from '../../reducers/RulesReducer';
@@ -34,23 +36,28 @@ import { AttachmentStateContext } from '../shared/fileUpload/reducer/AttachmentR
 export function GlobalTroubleshootEffects(props) {
     const [initDefaultSection, setInitDefaultSection] = useState(false);
     const dispatchToRouteReducer = useContext(RouteDispatchContext);
-    const { globalMetadataState: { allProducts, loggedInUser, managedAccounts, loggedInUserRights, loggedInUsersAccount }, } = useContext(GlobalMetadataStateContext);
+    const { globalMetadataState: { allProducts, loggedInUser, managedAccounts, loggedInUserRights, loggedInUsersAccount, loggedInUserJwtToken, }, } = useContext(GlobalMetadataStateContext);
     const { sessionRestore: { activeSessionId }, } = useContext(SessionRestoreStateContext);
-    const { accountNumber, product, version, contactSsoUsername, summary, issue, environment, periodicityOfIssue, timeFramesAndUrgency, caseType, language, selectedAccountDetails, } = useCaseSelector((state) => ({
-        accountNumber: state.caseDetails.accountNumberRef,
-        product: state.caseDetails.product,
-        version: state.caseDetails.version,
-        contactSsoUsername: state.caseDetails.contactSSOName,
-        summary: state.caseDetails.summary,
-        issue: state.caseDetails.issue,
-        environment: state.caseDetails.environment,
-        periodicityOfIssue: state.caseDetails.periodicityOfIssue,
-        timeFramesAndUrgency: state.caseDetails.timeFramesAndUrgency,
-        caseType: state.caseDetails.caseType,
-        language: state.caseDetails.caseLanguage,
-        selectedAccountDetails: state.selectedAccountDetails,
-    }), isEqual);
+    const { accountNumber, contactSsoUsername, product, version, summary, issue, environment, periodicityOfIssue, timeFramesAndUrgency, caseType, language, selectedAccountDetails, selectedOwnerContactId, } = useCaseSelector((state) => {
+        var _a, _b;
+        return ({
+            accountNumber: state.caseDetails.accountNumberRef,
+            contactSsoUsername: state.caseDetails.contactSSOName,
+            product: state.caseDetails.product,
+            version: state.caseDetails.version,
+            summary: state.caseDetails.summary,
+            issue: state.caseDetails.issue,
+            environment: state.caseDetails.environment,
+            periodicityOfIssue: state.caseDetails.periodicityOfIssue,
+            timeFramesAndUrgency: state.caseDetails.timeFramesAndUrgency,
+            caseType: state.caseDetails.caseType,
+            language: state.caseDetails.caseLanguage,
+            selectedAccountDetails: state.selectedAccountDetails,
+            selectedOwnerContactId: (_b = (_a = state.selectedOwner) === null || _a === void 0 ? void 0 : _a.data) === null || _b === void 0 ? void 0 : _b.id,
+        });
+    }, isEqual);
     const caseDispatch = useCaseDispatch();
+    const apolloClient = useApolloClient();
     const isCaseCreate = RouteUtils.getQueryParams(props.routeProps).caseCreate === 'true';
     const urlQueryParams = RouteUtils.getQueryParams(props.routeProps);
     const isFirstMount = useRef(true);
@@ -155,20 +162,78 @@ export function GlobalTroubleshootEffects(props) {
         // eslint-disable-next-line react-hooks/exhaustive-deps
     }, [dispatchToRouteReducer, props.routeProps.location.pathname, isCaseCreate, isSearchIntent]);
     /**
-     * Setting Default AccountNumber and ContactSsoUsername from loggedInUsersAccount
-     * Disabling exhaustive-deps rule as we don't want to reset default values if user manually clears these from UI.
-     * This is a one time thing when loggedInUserJwtToken is set.
+     * Auto-populate account and owner for external users.
+     * For org admin: dropdowns are visible but disabled — sets initial values.
+     * For non-org admin: dropdowns are hidden — fires the same queries in background.
      */
     useEffect(() => {
+        var _a, _b;
         if (!isCaseCreate)
             return;
-        isEmpty(accountNumber) && setCaseAccountNumber(caseDispatch, loggedInUserRights.data.getAccountNumber());
-        isEmpty(contactSsoUsername) &&
+        if (isEmpty(loggedInUserRights.data))
+            return;
+        if (loggedInUserRights.data.isInternal())
+            return;
+        const resolvedAccountNumber = ((_a = loggedInUsersAccount.data) === null || _a === void 0 ? void 0 : _a.accountNumber) ||
+            loggedInUserRights.data.getAccountNumber() ||
+            (loggedInUserJwtToken === null || loggedInUserJwtToken === void 0 ? void 0 : loggedInUserJwtToken.account_number) ||
+            '';
+        if (isEmpty(accountNumber) && !isEmpty(resolvedAccountNumber)) {
+            const hasFullAccountData = !isEmpty((_b = loggedInUsersAccount.data) === null || _b === void 0 ? void 0 : _b.accountNumber);
+            setCaseAccountNumber(caseDispatch, resolvedAccountNumber, hasFullAccountData, hasFullAccountData ? loggedInUsersAccount.data : {}, apolloClient);
+        }
+        if (isEmpty(contactSsoUsername)) {
             setCaseOwner(caseDispatch, loggedInUserRights.data.getHydraContactFromLoggedInUser(), product, undefined, undefined, true, undefined, true, undefined, undefined, loggedInUserRights.data.isInternal()
                 ? accountNumber || loggedInUserRights.data.getAccountNumber()
                 : undefined);
+        }
         // eslint-disable-next-line react-hooks/exhaustive-deps
-    }, [caseDispatch, loggedInUserRights.data]);
+    }, [
+        caseDispatch,
+        loggedInUserRights.data,
+        loggedInUsersAccount.data,
+        apolloClient,
+        accountNumber,
+        contactSsoUsername,
+    ]);
+    useEffect(() => {
+        if (isEmpty(loggedInUserRights.data) || loggedInUserRights.data.isInternal())
+            return;
+        if (isEmpty(accountNumber) || isEmpty(contactSsoUsername))
+            return;
+        if (selectedAccountDetails.isFetching)
+            return;
+        if (selectedOwnerContactId)
+            return;
+        const ownerSso = loggedInUserRights.data.getSSOUsername();
+        const fetchContacts = () => __awaiter(this, void 0, void 0, function* () {
+            var _a, _b, _c, _d, _e, _f, _g, _h, _j;
+            try {
+                const { data } = yield apolloClient.query({
+                    query: GET_ACCOUNT_CONTACTS,
+                    variables: {
+                        accountNumber: { eq: accountNumber },
+                        first: 200,
+                        orderBy: { Name: { order: 'ASC' } },
+                    },
+                });
+                const response = data;
+                const contactEdges = (_h = (_g = (_f = (_e = (_d = (_c = (_b = (_a = response === null || response === void 0 ? void 0 : response.salesforce_support_uiapi) === null || _a === void 0 ? void 0 : _a.query) === null || _b === void 0 ? void 0 : _b.SalesforceSupportAccount) === null || _c === void 0 ? void 0 : _c.edges) === null || _d === void 0 ? void 0 : _d[0]) === null || _e === void 0 ? void 0 : _e.node) === null || _f === void 0 ? void 0 : _f.Contacts) === null || _g === void 0 ? void 0 : _g.edges) !== null && _h !== void 0 ? _h : [];
+                const matchingContact = contactEdges.find(({ node }) => { var _a, _b; return ((_b = (_a = node.SSOUserName__c) === null || _a === void 0 ? void 0 : _a.value) === null || _b === void 0 ? void 0 : _b.toLowerCase()) === (ownerSso === null || ownerSso === void 0 ? void 0 : ownerSso.toLowerCase()); });
+                if ((_j = matchingContact === null || matchingContact === void 0 ? void 0 : matchingContact.node) === null || _j === void 0 ? void 0 : _j.Id) {
+                    const ownerWithId = Object.assign(Object.assign({}, loggedInUserRights.data.getHydraContactFromLoggedInUser()), { id: matchingContact.node.Id });
+                    setCaseState(caseDispatch, {
+                        selectedOwner: { data: ownerWithId, isFetching: false, isError: false, errorMessage: '' },
+                    });
+                }
+            }
+            catch (e) {
+                // Contact fetch failed; case proceeds with owner from JWT
+            }
+        });
+        fetchContacts();
+        // eslint-disable-next-line react-hooks/exhaustive-deps
+    }, [accountNumber, contactSsoUsername, selectedAccountDetails.isFetching, selectedOwnerContactId]);
     /**
      * handling top content call
      */
@@ -180,6 +245,22 @@ export function GlobalTroubleshootEffects(props) {
             return;
         fetchTopContent(tcDispatch, { product, version });
     }, [product, tcDispatch, topContentPayload, version]);
+    useEffect(() => {
+        if (isEmpty(product) || selectedAccountDetails.isFetching || isEmpty(selectedAccountDetails.data))
+            return;
+        const serviceLevels = resolveProductServiceLevelsForAccount(selectedAccountDetails.data, allProducts.data.productsResult, product);
+        if (!serviceLevels)
+            return;
+        setCaseState(caseDispatch, {
+            productServiceLevel: serviceLevels.productServiceLevel,
+            otherServiceLevels: serviceLevels.otherServiceLevels,
+            selectedEntitlementId: serviceLevels.defaultEntitlementId,
+        });
+        if (serviceLevels.entitlementSla) {
+            setCaseDetails(caseDispatch, { entitlementSla: serviceLevels.entitlementSla });
+        }
+        // eslint-disable-next-line react-hooks/exhaustive-deps
+    }, [product, selectedAccountDetails.data, allProducts.data.productsResult]);
     // set case language to preferred language
     useEffect(() => {
         const userOriginalPreferredLanguage = () => __awaiter(this, void 0, void 0, function* () {
@@ -256,11 +337,13 @@ export function GlobalTroubleshootEffects(props) {
      * each case create. Currently we refetch the account details when user clicks on troubleshoot a new session
      */
     useEffect(() => {
+        if (loggedInUserRights.data.isInternal())
+            return;
         if (!isEmpty(loggedInUsersAccount.data) &&
             !isEmpty(selectedAccountDetails.data) &&
             loggedInUserRights.data.isAccountSameAsLoggedInAccount(selectedAccountDetails.data.accountNumber) &&
             !isEqual(loggedInUsersAccount.data, selectedAccountDetails.data)) {
-            setCaseAccountNumber(caseDispatch, loggedInUsersAccount.data.accountNumber, true, loggedInUsersAccount.data);
+            setCaseAccountNumber(caseDispatch, loggedInUsersAccount.data.accountNumber, true, loggedInUsersAccount.data, apolloClient);
         }
         // eslint-disable-next-line react-hooks/exhaustive-deps
     }, [loggedInUsersAccount.data]);

package/lib/esm/components/wizardLayout/WizardLayout.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"WizardLayout.d.ts","sourceRoot":"","sources":["../../../../src/components/wizardLayout/WizardLayout.tsx"],"names":[],"mappings":"AASA,OAAO,KAAkD,MAAM,OAAO,CAAC;AAEvE,OAAO,EAAE,mBAAmB,EAAE,MAAM,kBAAkB,CAAC;AAMvD,OAAO,EAAuC,eAAe,EAAE,MAAM,iCAAiC,CAAC;AAcvG,UAAU,MAAM;IACZ,UAAU,EAAE,mBAAmB,CAAC,eAAe,CAAC,CAAC;CACpD;AAED,wBAAgB,YAAY,CAAC,KAAK,EAAE,MAAM,qBAqLzC"}
+{"version":3,"file":"WizardLayout.d.ts","sourceRoot":"","sources":["../../../../src/components/wizardLayout/WizardLayout.tsx"],"names":[],"mappings":"AAUA,OAAO,KAAkD,MAAM,OAAO,CAAC;AAEvE,OAAO,EAAE,mBAAmB,EAAE,MAAM,kBAAkB,CAAC;AAMvD,OAAO,EAAuC,eAAe,EAAE,MAAM,iCAAiC,CAAC;AAcvG,UAAU,MAAM;IACZ,UAAU,EAAE,mBAAmB,CAAC,eAAe,CAAC,CAAC;CACpD;AAED,wBAAgB,YAAY,CAAC,KAAK,EAAE,MAAM,qBAoLzC"}

package/lib/esm/components/wizardLayout/WizardLayout.js

@@ -7,6 +7,7 @@ var __awaiter = (this && this.__awaiter) || function (thisArg, _arguments, P, ge
         step((generator = generator.apply(thisArg, _arguments || [])).next());
     });
 };
+import { useApolloClient } from '@apollo/client/react';
 import { Grid, GridItem } from '@patternfly/react-core';
 import { SupportFeedbackForm } from '@rh-support/components';
 import { fetchProducts, GlobalMetadataDispatchContext, GlobalMetadataStateContext } from '@rh-support/react-context';
@@ -37,10 +38,9 @@ export function WizardLayout(props) {
     const { routeState: { activeSection, isCaseCreate }, } = useContext(RouteContext);
     const { getMetadata } = useMetadata();
     const [isAIChatMode, setIsAIChatMode] = useState(false);
-    const { caseCreationError, contactSSOName, caseType, product, caseState, hasInvalidEntitlements } = useCaseSelector((state) => ({
+    const { caseCreationError, caseType, product, caseState, hasInvalidEntitlements } = useCaseSelector((state) => ({
         caseState: state,
         caseCreationError: state.caseCreationError,
-        contactSSOName: state.caseDetails.contactSSOName,
         caseType: state.caseDetails.caseType,
         product: state.caseDetails.product,
         hasInvalidEntitlements: state.hasInvalidEntitlements,
@@ -50,6 +50,7 @@ export function WizardLayout(props) {
     const { sessionRestore: { activeSessionId, previousSessions }, } = useContext(SessionRestoreStateContext);
     const { globalMetadataState: { allProducts, loggedInUser, loggedInUsersAccount, loggedInUserRights }, } = useContext(GlobalMetadataStateContext);
     const dispatchToGlobalMetadataReducer = useContext(GlobalMetadataDispatchContext);
+    const apolloClient = useApolloClient();
     const canAddAttachments = ability.can(resourceActions.PATCH, resources.CASE_CREATE, CaseListFields.ATTACHMENTS);
     const { attachmentState } = useContext(AttachmentStateContext);
     const isAnyFileAttachedLocal = isAnyFileAttached(attachmentState.caseFiles.selectedLocalFiles);
@@ -101,7 +102,7 @@ export function WizardLayout(props) {
                 "Try submitting again after a minute. Please ",
                 React.createElement(SupportFeedbackForm, { isInline: true }),
                 " if you continue to see this message.")));
-        submitCase(caseDispatch, sessionRestoreDispatch, caseState, isCaseCreate, errorMessageCaseSubmit500, loggedInUser.data.ssoUsername, loggedInUsersAccount === null || loggedInUsersAccount === void 0 ? void 0 : loggedInUsersAccount.data.secureSupport, isReSubmitting || false, RouteUtils.getQueryParams(props.routeProps).caseCreate === 'true', sessionItem);
+        submitCase(caseDispatch, sessionRestoreDispatch, caseState, isCaseCreate, errorMessageCaseSubmit500, loggedInUser.data.ssoUsername, loggedInUsersAccount === null || loggedInUsersAccount === void 0 ? void 0 : loggedInUsersAccount.data.secureSupport, isReSubmitting || false, RouteUtils.getQueryParams(props.routeProps).caseCreate === 'true', sessionItem, apolloClient);
         // reset viewedModals on case submit
         viewedConfirmationModalsList.current = [];
         !isReSubmitting &&
@@ -120,11 +121,9 @@ export function WizardLayout(props) {
         }
         setConfirmationModalType(null);
     };
-    // Loading app metadata
     useEffect(() => {
-        fetchProducts(dispatchToGlobalMetadataReducer, contactSSOName);
-        // eslint-disable-next-line react-hooks/exhaustive-deps
-    }, [contactSSOName, dispatchToGlobalMetadataReducer]);
+        fetchProducts(dispatchToGlobalMetadataReducer, apolloClient);
+    }, [dispatchToGlobalMetadataReducer, apolloClient]);
     return (React.createElement(React.Fragment, null,
         React.createElement(GlobalTroubleshootEffects, { routeProps: props.routeProps }),
         activeSection !== AppRouteSections.DESCRIBE_IDEA && (React.createElement(PreCaseConfirmationModals, { onModalClose: onModalClose, confirmationModalType: confirmationModalType, onConfirm: () => submitCaseAndNavigate(caseCreationError) })),

package/lib/esm/components/wizardLayout/WizardNavigation.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"WizardNavigation.d.ts","sourceRoot":"","sources":["../../../../src/components/wizardLayout/WizardNavigation.tsx"],"names":[],"mappings":"AAeA,OAAO,KAAmE,MAAM,OAAO,CAAC;AAExF,OAAO,EAAE,mBAAmB,EAAE,MAAM,kBAAkB,CAAC;AAUvD,OAAO,EAAoB,eAAe,EAAE,qBAAqB,EAAE,MAAM,iCAAiC,CAAC;AAM3G,UAAU,MAAM;IACZ,UAAU,EAAE,mBAAmB,CAAC,eAAe,CAAC,CAAC;IACjD,MAAM,EAAE,CAAC,CAAC,EAAE,KAAK,CAAC,UAAU,CAAC,iBAAiB,CAAC,KAAK,IAAI,CAAC;IACzD,MAAM,EAAE,CAAC,CAAC,EAAE,KAAK,CAAC,UAAU,CAAC,iBAAiB,CAAC,KAAK,IAAI,CAAC;IACzD,UAAU,EAAE,OAAO,CAAC,qBAAqB,CAAC,CAAC;IAC3C,QAAQ,EAAE,MAAM,IAAI,CAAC;IACrB,mBAAmB,EAAE,CAAC,gCAAgC,EAAE,OAAO,KAAK,IAAI,CAAC;IACzE,gBAAgB,EAAE,CAAC,IAAI,EAAE,OAAO,KAAK,IAAI,CAAC;IAC1C,uBAAuB,CAAC,EAAE,OAAO,CAAC;IAClC,0BAA0B,CAAC,EAAE,CAAC,KAAK,EAAE,KAAK,CAAC,cAAc,CAAC,OAAO,CAAC,KAAK,IAAI,CAAC;IAC5E,kCAAkC,CAAC,EAAE,CAAC,KAAK,EAAE,KAAK,CAAC,cAAc,CAAC,OAAO,CAAC,KAAK,IAAI,CAAC;IACpF,qCAAqC,CAAC,EAAE,OAAO,CAAC;IAChD,gCAAgC,EAAE,CAAC,KAAK,EAAE,KAAK,CAAC,cAAc,CAAC,OAAO,CAAC,KAAK,IAAI,CAAC;IACjF,aAAa,CAAC,EAAE,GAAG,CAAC;IACpB,oBAAoB,EAAE,CAAC,KAAK,EAAE,KAAK,CAAC,cAAc,CAAC,OAAO,CAAC,KAAK,IAAI,CAAC;IACrE,YAAY,CAAC,EAAE,OAAO,CAAC;IACvB,eAAe,CAAC,EAAE,CAAC,KAAK,EAAE,OAAO,KAAK,IAAI,CAAC;IAC3C,sBAAsB,CAAC,EAAE,MAAM,IAAI,CAAC;IACpC,kBAAkB,CAAC,EAAE,MAAM,IAAI,CAAC;IAChC,YAAY,CAAC,EAAE,OAAO,CAAC;IACvB,mBAAmB,CAAC,EAAE,OAAO,CAAC;CACjC;AAGD,iBAAS,gBAAgB,CAAC,KAAK,EAAE,MAAM,qBAkbtC;kBAlbQ,gBAAgB;;;AAobzB,eAAe,gBAAgB,CAAC"}
+{"version":3,"file":"WizardNavigation.d.ts","sourceRoot":"","sources":["../../../../src/components/wizardLayout/WizardNavigation.tsx"],"names":[],"mappings":"AAcA,OAAO,KAAmE,MAAM,OAAO,CAAC;AAExF,OAAO,EAAE,mBAAmB,EAAE,MAAM,kBAAkB,CAAC;AAUvD,OAAO,EAAoB,eAAe,EAAE,qBAAqB,EAAE,MAAM,iCAAiC,CAAC;AAM3G,UAAU,MAAM;IACZ,UAAU,EAAE,mBAAmB,CAAC,eAAe,CAAC,CAAC;IACjD,MAAM,EAAE,CAAC,CAAC,EAAE,KAAK,CAAC,UAAU,CAAC,iBAAiB,CAAC,KAAK,IAAI,CAAC;IACzD,MAAM,EAAE,CAAC,CAAC,EAAE,KAAK,CAAC,UAAU,CAAC,iBAAiB,CAAC,KAAK,IAAI,CAAC;IACzD,UAAU,EAAE,OAAO,CAAC,qBAAqB,CAAC,CAAC;IAC3C,QAAQ,EAAE,MAAM,IAAI,CAAC;IACrB,mBAAmB,EAAE,CAAC,gCAAgC,EAAE,OAAO,KAAK,IAAI,CAAC;IACzE,gBAAgB,EAAE,CAAC,IAAI,EAAE,OAAO,KAAK,IAAI,CAAC;IAC1C,uBAAuB,CAAC,EAAE,OAAO,CAAC;IAClC,0BAA0B,CAAC,EAAE,CAAC,KAAK,EAAE,KAAK,CAAC,cAAc,CAAC,OAAO,CAAC,KAAK,IAAI,CAAC;IAC5E,kCAAkC,CAAC,EAAE,CAAC,KAAK,EAAE,KAAK,CAAC,cAAc,CAAC,OAAO,CAAC,KAAK,IAAI,CAAC;IACpF,qCAAqC,CAAC,EAAE,OAAO,CAAC;IAChD,gCAAgC,EAAE,CAAC,KAAK,EAAE,KAAK,CAAC,cAAc,CAAC,OAAO,CAAC,KAAK,IAAI,CAAC;IACjF,aAAa,CAAC,EAAE,GAAG,CAAC;IACpB,oBAAoB,EAAE,CAAC,KAAK,EAAE,KAAK,CAAC,cAAc,CAAC,OAAO,CAAC,KAAK,IAAI,CAAC;IACrE,YAAY,CAAC,EAAE,OAAO,CAAC;IACvB,eAAe,CAAC,EAAE,CAAC,KAAK,EAAE,OAAO,KAAK,IAAI,CAAC;IAC3C,sBAAsB,CAAC,EAAE,MAAM,IAAI,CAAC;IACpC,kBAAkB,CAAC,EAAE,MAAM,IAAI,CAAC;IAChC,YAAY,CAAC,EAAE,OAAO,CAAC;IACvB,mBAAmB,CAAC,EAAE,OAAO,CAAC;CACjC;AAGD,iBAAS,gBAAgB,CAAC,KAAK,EAAE,MAAM,qBA8atC;kBA9aQ,gBAAgB;;;AAgbzB,eAAe,gBAAgB,CAAC"}

package/lib/esm/components/wizardLayout/WizardNavigation.js

@@ -12,7 +12,6 @@ import { Button, ButtonVariant, WizardFooterWrapper } from '@patternfly/react-co
 import { useFetch, usePrevious } from '@rh-support/components';
 import { GlobalMetadataStateContext, useCanCreateCase } from '@rh-support/react-context';
 import { dtmTrackEventCaseCreationStepEncountered, getResTypeFromUrl, isFunctionalCookieAccepted, PreviousToNewCaseTypeMap, scrollIntoView, } from '@rh-support/utils';
-import find from 'lodash/find';
 import isEmpty from 'lodash/isEmpty';
 import isEqual from 'lodash/isEqual';
 import React, { useContext, useEffect, useLayoutEffect, useRef, useState } from 'react';
@@ -32,14 +31,15 @@ import { RecommendationFeedbackModal } from '../Recommendations/RecommendationFe
 import { useIsSectionValid } from '../shared/useIsSectionValid';
 const defaultProps = {};
 function WizardNavigation(props) {
-    var _a, _b;
     const { t } = useTranslation();
     const { isVariationA } = useAB();
     const canCreateCase = useCanCreateCase();
     const { recommendationState } = useContext(RecommendationStateContext);
     const aiResponseState = useAIResponseState();
-    const { routeState: { activeSection, isNextBtnClickedToShowValidationError, noValidEntitlement, isSearchIntent, isCaseCreate, }, } = useContext(RouteContext);
-    const { globalMetadataState: { loggedInUsersAccount, allProducts, navBarRef }, } = useContext(GlobalMetadataStateContext);
+    const { routeState: { activeSection, isNextBtnClickedToShowValidationError, 
+    // noValidEntitlement,
+    isCaseCreate, }, } = useContext(RouteContext);
+    const { globalMetadataState: { loggedInUsersAccount, navBarRef }, } = useContext(GlobalMetadataStateContext);
     const { caseState, issue, summary, product, version, caseType } = useCaseSelector((state) => ({
         caseState: state,
         issue: state.caseDetails.issue,
@@ -49,8 +49,11 @@ function WizardNavigation(props) {
         caseType: state.caseDetails.caseType,
         manageSupportCases: state.selectedOwner.data.manageSupportCases,
     }), isEqual);
-    // To check if the user is entitled or not
-    const isEntitledProduct = (_b = find((_a = allProducts === null || allProducts === void 0 ? void 0 : allProducts.data) === null || _a === void 0 ? void 0 : _a.productsResult, (p) => p.product === caseState.caseDetails.product)) === null || _b === void 0 ? void 0 : _b.isEntitledProduct;
+    // isEntitledProduct — commented out; product-level entitlement now resolved from SFDCProductJSON__c
+    // const isEntitledProduct = find(
+    //     allProducts?.data?.productsResult,
+    //     (p) => p.product === caseState.caseDetails.product
+    // )?.isEntitledProduct;
     const dispatchToRouteReducer = useContext(RouteDispatchContext);
     const { activeSectionError, isSectionValidFn } = useIsSectionValid(activeSection);
     const [isRecsModalVisible, setIsRecsModalVisible] = useState(false);
@@ -251,7 +254,6 @@ function WizardNavigation(props) {
         }
         catch (e) { }
     });
-    const isEntitledProductLocal = isSearchIntent ? true : isEntitledProduct;
     const nextButtonDisabledLogic = () => {
         const isLoadingARH = props.isLoadingARH &&
             props.activeStep.id === AppRouteSections.RESOURCES &&
@@ -263,10 +265,9 @@ function WizardNavigation(props) {
         let value = isLoadingARH ||
             ((isEmpty(summary) || isEmpty(issue) || isEmpty(product) || isEmpty(version)) &&
                 props.activeStep.id === (isCaseCreate ? AppRouteSections.SUMMARIZE : AppRouteSections.TROUBLESHOOT)) ||
-            (!isEntitledProductLocal && props.activeStep.nextButtonLabel === 'Get support') ||
             props.activeStep.nextButtonLabel === 'Troubleshoot' ||
             (isSectionValidFn && !isSectionValidFn(props.activeStep.id) && isNextBtnClickedToShowValidationError) ||
-            noValidEntitlement ||
+            // noValidEntitlement ||
             isLoadingRecs;
         return value;
     };

package/lib/esm/graphql/index.d.ts

@@ -0,0 +1,4 @@
+export * from './queries';
+export * from './mutations';
+export * from './schemas';
+//# sourceMappingURL=index.d.ts.map

package/lib/esm/graphql/index.d.ts.map

@@ -0,0 +1 @@
+{"version":3,"file":"index.d.ts","sourceRoot":"","sources":["../../../src/graphql/index.ts"],"names":[],"mappings":"AAAA,cAAc,WAAW,CAAC;AAC1B,cAAc,aAAa,CAAC;AAC5B,cAAc,WAAW,CAAC"}

package/lib/esm/graphql/index.js

@@ -0,0 +1,3 @@
+export * from './queries';
+export * from './mutations';
+export * from './schemas';

package/lib/esm/graphql/mutations/createRMECaseEscalation.d.ts

@@ -0,0 +1,2 @@
+export declare const CREATE_RME_CASE_ESCALATION: import("@apollo/client").DocumentNode;
+//# sourceMappingURL=createRMECaseEscalation.d.ts.map

package/lib/esm/graphql/mutations/createRMECaseEscalation.d.ts.map

@@ -0,0 +1 @@
+{"version":3,"file":"createRMECaseEscalation.d.ts","sourceRoot":"","sources":["../../../../src/graphql/mutations/createRMECaseEscalation.ts"],"names":[],"mappings":"AAEA,eAAO,MAAM,0BAA0B,uCAsBtC,CAAC"}

package/lib/esm/graphql/mutations/createRMECaseEscalation.js

@@ -0,0 +1,24 @@
+import { gql } from '@apollo/client/core';
+export const CREATE_RME_CASE_ESCALATION = gql `
+    mutation CreateRMECaseEscalation($caseInput: SalesforceSupportCaseCreateRepresentation!) {
+        salesforce_support_uiapi {
+            CaseCreate(input: { SalesforceSupportCase: $caseInput }) {
+                SalesforceSupportRecord {
+                    Id
+                    CaseNumber {
+                        value
+                    }
+                    Status {
+                        value
+                    }
+                    Subject {
+                        value
+                    }
+                    ParentId {
+                        value
+                    }
+                }
+            }
+        }
+    }
+`;

package/lib/esm/graphql/mutations/index.d.ts

@@ -0,0 +1,2 @@
+export { CREATE_RME_CASE_ESCALATION } from './createRMECaseEscalation';
+//# sourceMappingURL=index.d.ts.map

package/lib/esm/graphql/mutations/index.d.ts.map

@@ -0,0 +1 @@
+{"version":3,"file":"index.d.ts","sourceRoot":"","sources":["../../../../src/graphql/mutations/index.ts"],"names":[],"mappings":"AAAA,OAAO,EAAE,0BAA0B,EAAE,MAAM,2BAA2B,CAAC"}

package/lib/esm/graphql/mutations/index.js

@@ -0,0 +1 @@
+export { CREATE_RME_CASE_ESCALATION } from './createRMECaseEscalation';

package/lib/esm/graphql/queries/getEscalationDetails.d.ts

@@ -0,0 +1,2 @@
+export declare const GET_ESCALATION_DETAILS: import("@apollo/client").DocumentNode;
+//# sourceMappingURL=getEscalationDetails.d.ts.map

package/lib/esm/graphql/queries/getEscalationDetails.d.ts.map

@@ -0,0 +1 @@
+{"version":3,"file":"getEscalationDetails.d.ts","sourceRoot":"","sources":["../../../../src/graphql/queries/getEscalationDetails.ts"],"names":[],"mappings":"AAEA,eAAO,MAAM,sBAAsB,uCAsBlC,CAAC"}

package/lib/esm/graphql/queries/getEscalationDetails.js

@@ -0,0 +1,24 @@
+import { gql } from '@apollo/client/core';
+export const GET_ESCALATION_DETAILS = gql `
+    query getEscalationDetails($where: SalesforceSupportCase_Filter) {
+        salesforce_support_uiapi {
+            query {
+                SalesforceSupportCase(where: $where) {
+                    edges {
+                        node {
+                            CaseNumber {
+                                value
+                            }
+                            Subject {
+                                value
+                            }
+                            Status {
+                                value
+                            }
+                        }
+                    }
+                }
+            }
+        }
+    }
+`;

package/lib/esm/graphql/queries/getParentId.d.ts

@@ -0,0 +1,2 @@
+export declare const GET_PARENT_ID: import("@apollo/client").DocumentNode;
+//# sourceMappingURL=getParentId.d.ts.map

package/lib/esm/graphql/queries/getParentId.d.ts.map

@@ -0,0 +1 @@
+{"version":3,"file":"getParentId.d.ts","sourceRoot":"","sources":["../../../../src/graphql/queries/getParentId.ts"],"names":[],"mappings":"AAEA,eAAO,MAAM,aAAa,uCAczB,CAAC"}

package/lib/esm/graphql/queries/getParentId.js

@@ -0,0 +1,16 @@
+import { gql } from '@apollo/client/core';
+export const GET_PARENT_ID = gql `
+    query Query($where: SalesforceSupportCase_Filter) {
+        salesforce_support_uiapi {
+            query {
+                SalesforceSupportCase(where: $where) {
+                    edges {
+                        node {
+                            Id
+                        }
+                    }
+                }
+            }
+        }
+    }
+`;