@rh-support/troubleshoot 2.6.283 → 2.6.292

package/lib/esm/reducers/CaseReducer.js

@@ -9,8 +9,8 @@ var __awaiter = (this && this.__awaiter) || function (thisArg, _arguments, P, ge
 };
 import { accounts, contacts, kase, pcm, publicApi } from '@cee-eng/hydrajs';
 import { formattedApiErrorMessage } from '@rh-support/components';
-import { dtmTrackEventCaseCreationStepEncountered, getApiResourceObject, PreviousToNewCaseTypeMap, } from '@rh-support/utils';
-import delay from 'lodash/delay';
+import { CREATE_SUPPORT_CASE, dtmTrackEventCaseCreationStepEncountered, fetchCaseDetailsByCaseNumber, GET_ACCOUNT, GET_PRODUCTS, getAccountQueryVariables, getApiResourceObject, handleGraphQLAccountResponse, handleGraphQLVersionsResponse, mapGraphQLCaseDetailsToCasePayload, PreviousToNewCaseTypeMap, updateCaseDetailsGraphQLRequest, } from '@rh-support/utils';
+// import delay from 'lodash/delay';
 import filter from 'lodash/filter';
 import find from 'lodash/find';
 import isEmpty from 'lodash/isEmpty';
@@ -20,7 +20,7 @@ import uniq from 'lodash/uniq';
 import uniqBy from 'lodash/uniqBy';
 import { trimAndReplacePlus } from '../components/shared/utils';
 import { CaseReducerConstants, DESCRIPTION_LENGTH_LIMIT, initialCaseState, SupportLevelDisplay, } from './CaseConstNTypes';
-import { createCasePayload, getCaseFromSessionDetails, getCaseRecommendations, getCepCommentFromCepDetails, getHasInvalidEntitlements, getProcessedEntitlements, } from './CaseHelpers';
+import { createCasePayload, createCasePayloadGraphQL, getCaseFromSessionDetails, getCaseRecommendations, getCepCommentFromCepDetails, getHasInvalidEntitlements, getProcessedEntitlements, } from './CaseHelpers';
 import { updateSession } from './SessionRestoreReducer';
 export const caseReducer = (pState, action) => {
     var _a, _b, _c, _d, _e, _f, _g, _h, _j, _k, _l;
@@ -29,17 +29,20 @@ export const caseReducer = (pState, action) => {
             const hasLargeCaseDescription = action.payload.caseDetails.hasOwnProperty('description')
                 ? (action.payload.caseDetails.description || '').length > DESCRIPTION_LENGTH_LIMIT
                 : pState.hasLargeCaseDescription;
+            let resetEntitlementId = false;
             if (((_b = (_a = action.payload) === null || _a === void 0 ? void 0 : _a.caseDetails) === null || _b === void 0 ? void 0 : _b.contactSSOName) &&
                 pState.caseDetails.contactSSOName !== ((_d = (_c = action.payload) === null || _c === void 0 ? void 0 : _c.caseDetails) === null || _d === void 0 ? void 0 : _d.contactSSOName)) {
                 // Need to reset casegroup and sla as they are dependent on selected owner
                 action.payload.caseDetails.entitlementSla = undefined;
+                resetEntitlementId = true;
             }
             if (((_f = (_e = action.payload) === null || _e === void 0 ? void 0 : _e.caseDetails) === null || _f === void 0 ? void 0 : _f.product) &&
                 pState.caseDetails.product !== ((_h = (_g = action.payload) === null || _g === void 0 ? void 0 : _g.caseDetails) === null || _h === void 0 ? void 0 : _h.product)) {
                 // need to reset sla on product change as individiual products can have independent sla
                 action.payload.caseDetails.entitlementSla = undefined;
+                resetEntitlementId = true;
             }
-            return Object.assign(Object.assign({}, pState), { hasLargeCaseDescription, caseDetails: Object.assign(Object.assign({}, pState.caseDetails), action.payload.caseDetails), isCaseUpdating: false });
+            return Object.assign(Object.assign(Object.assign({}, pState), { hasLargeCaseDescription, caseDetails: Object.assign(Object.assign({}, pState.caseDetails), action.payload.caseDetails), isCaseUpdating: false }), (resetEntitlementId ? { selectedEntitlementId: undefined } : {}));
         }
         case CaseReducerConstants.caseStateChanged: {
             return Object.assign(Object.assign({}, pState), action.payload);
@@ -167,15 +170,23 @@ export const setNotifiedUser = (dispatch, selectedNotificationContacts) => {
         payload: { selectedNotificationContacts },
     });
 };
-export const submitCase = (dispatch_1, sessionRestoreDispatch_1, caseDetails_1, isCaseCreate_1, errorMessage500_1, loggedInUserSsoUsername_1, ...args_1) => __awaiter(void 0, [dispatch_1, sessionRestoreDispatch_1, caseDetails_1, isCaseCreate_1, errorMessage500_1, loggedInUserSsoUsername_1, ...args_1], void 0, function* (dispatch, sessionRestoreDispatch, caseDetails, isCaseCreate, errorMessage500, loggedInUserSsoUsername, isSecureSupport = false, isResubmit, isCreatingCaseFlow, sessionItem) {
-    var _a, _b;
+export const submitCase = (dispatch_1, sessionRestoreDispatch_1, caseDetails_1, isCaseCreate_1, errorMessage500_1, loggedInUserSsoUsername_1, ...args_1) => __awaiter(void 0, [dispatch_1, sessionRestoreDispatch_1, caseDetails_1, isCaseCreate_1, errorMessage500_1, loggedInUserSsoUsername_1, ...args_1], void 0, function* (dispatch, sessionRestoreDispatch, caseDetails, isCaseCreate, errorMessage500, loggedInUserSsoUsername, isSecureSupport = false, isResubmit, isCreatingCaseFlow, sessionItem, apolloClient) {
+    var _a, _b, _c, _d, _e, _f;
     dispatch({ type: CaseReducerConstants.isCreatingCase });
     try {
         const casePayload = createCasePayload(caseDetails, sessionItem, isCaseCreate);
+        const graphQLPayload = createCasePayloadGraphQL(caseDetails, sessionItem, isCaseCreate);
         dispatch({ type: CaseReducerConstants.resetCaseNoOfCreatedCase, payload: { caseNoOfCreatedCase: '' } });
-        const caseNumber = yield publicApi.kase.createCase(casePayload, caseDetails.selectedAccountDetails.data.secureSupport);
+        const { data } = yield apolloClient.mutate({
+            mutation: CREATE_SUPPORT_CASE,
+            variables: {
+                caseInput: graphQLPayload,
+            },
+        });
+        const caseRecord = (_b = (_a = data === null || data === void 0 ? void 0 : data.salesforce_support_uiapi) === null || _a === void 0 ? void 0 : _a.CaseCreate) === null || _b === void 0 ? void 0 : _b.SalesforceSupportRecord;
+        const caseNumber = (_c = caseRecord === null || caseRecord === void 0 ? void 0 : caseRecord.CaseNumber) === null || _c === void 0 ? void 0 : _c.value;
         if (casePayload.contactSSOName === loggedInUserSsoUsername &&
-            !isEmpty((_a = casePayload.phoneAreaCodePrefixLineNumber) === null || _a === void 0 ? void 0 : _a.trim()) &&
+            !isEmpty((_d = casePayload.phoneAreaCodePrefixLineNumber) === null || _d === void 0 ? void 0 : _d.trim()) &&
             !isEmpty(trimAndReplacePlus((casePayload === null || casePayload === void 0 ? void 0 : casePayload.phoneCountryCode) || ''))) {
             contacts.updateContactBySSO(casePayload.contactSSOName, {
                 supportPhoneCountryCode: casePayload.phoneCountryCode,
@@ -184,7 +195,7 @@ export const submitCase = (dispatch_1, sessionRestoreDispatch_1, caseDetails_1,
         }
         // For updating the sessions and posting cep details after case creation
         postCaseCreationProcessing(isSecureSupport, dispatch, sessionRestoreDispatch, caseNumber, caseDetails, sessionItem);
-        dtmTrackEventCaseCreationStepEncountered(isCreatingCaseFlow, 'Submit', false, caseNumber, PreviousToNewCaseTypeMap[(_b = caseDetails.caseDetails) === null || _b === void 0 ? void 0 : _b.caseType], caseDetails.caseDetails.summary, caseDetails.caseDetails.product, caseDetails.caseDetails.version);
+        dtmTrackEventCaseCreationStepEncountered(isCreatingCaseFlow, 'Submit', false, caseNumber, PreviousToNewCaseTypeMap[(_e = caseDetails.caseDetails) === null || _e === void 0 ? void 0 : _e.caseType], (_f = caseDetails.caseDetails.summary) !== null && _f !== void 0 ? _f : undefined, caseDetails.caseDetails.product, caseDetails.caseDetails.version);
         dispatch({ type: CaseReducerConstants.caseCreated, payload: { caseNoOfCreatedCase: caseNumber } });
     }
     catch (error) {
@@ -376,8 +387,8 @@ export const clearSelectedAccount = (dispatch) => {
         payload: { caseDetails: { accountNumberRef: '' } },
     });
 };
-export const setCaseAccountNumber = (dispatch_1, accountNumber_1, ...args_1) => __awaiter(void 0, [dispatch_1, accountNumber_1, ...args_1], void 0, function* (dispatch, accountNumber, isLoggedInUsersAccount = false, loggedInUserAccount = {}) {
-    var _a;
+export const setCaseAccountNumber = (dispatch_1, accountNumber_1, ...args_1) => __awaiter(void 0, [dispatch_1, accountNumber_1, ...args_1], void 0, function* (dispatch, accountNumber, isLoggedInUsersAccount = false, loggedInUserAccount = {}, apolloClient) {
+    var _a, _b, _c, _d, _e;
     if (isLoggedInUsersAccount && !isEmpty(loggedInUserAccount) && !isEmpty(accountNumber)) {
         dispatch({
             type: CaseReducerConstants.caseStateChanged,
@@ -410,7 +421,12 @@ export const setCaseAccountNumber = (dispatch_1, accountNumber_1, ...args_1) =>
         payload: { selectedAccountDetails: getApiResourceObject({}, true) },
     });
     try {
-        const selectedAccountDetails = yield accounts.getAccount(accountNumber);
+        const { data } = yield apolloClient.query({
+            query: GET_ACCOUNT,
+            variables: getAccountQueryVariables(accountNumber),
+        });
+        const edges = (_e = (_d = (_c = (_b = data === null || data === void 0 ? void 0 : data.salesforce_support_uiapi) === null || _b === void 0 ? void 0 : _b.query) === null || _c === void 0 ? void 0 : _c.SalesforceSupportAccount) === null || _d === void 0 ? void 0 : _d.edges) !== null && _e !== void 0 ? _e : [];
+        const selectedAccountDetails = handleGraphQLAccountResponse(edges);
         dispatch({
             type: CaseReducerConstants.caseStateChanged,
             payload: { selectedAccountDetails: getApiResourceObject(selectedAccountDetails) },
@@ -449,7 +465,7 @@ export const fetchCaseGroupsForAccount = (dispatch_1, accountNumber_1, ...args_1
         setCaseGroupToUngroupedOrDefault && setCaseDetails(dispatch, { groupNumber: '-1' });
     }
 });
-export const setCaseOwner = (dispatch_1, owner_1, product_1, abortSignalCaseGroup_1, abortSignalEntitlements_1, ...args_1) => __awaiter(void 0, [dispatch_1, owner_1, product_1, abortSignalCaseGroup_1, abortSignalEntitlements_1, ...args_1], void 0, function* (dispatch, owner, product, abortSignalCaseGroup, abortSignalEntitlements, setCaseGroupToUngroupedOrDefault = false, caseGroupNumberToRestore, canChangeGroup = true, isUserUpdate, caseNumber) {
+export const setCaseOwner = (dispatch_1, owner_1, product_1, abortSignalCaseGroup_1, abortSignalEntitlements_1, ...args_1) => __awaiter(void 0, [dispatch_1, owner_1, product_1, abortSignalCaseGroup_1, abortSignalEntitlements_1, ...args_1], void 0, function* (dispatch, owner, product, abortSignalCaseGroup, abortSignalEntitlements, setCaseGroupToUngroupedOrDefault = false, caseGroupNumberToRestore, canChangeGroup = true, isUserUpdate, caseNumber, caseAccountNumber) {
     if (isEmpty(owner) || isEmpty(owner.ssoUsername)) {
         dispatch({
             type: CaseReducerConstants.caseDetailChanged,
@@ -475,26 +491,33 @@ export const setCaseOwner = (dispatch_1, owner_1, product_1, abortSignalCaseGrou
     }
     dispatch({
         type: CaseReducerConstants.caseStateChanged,
-        payload: { selectedOwner: getApiResourceObject(owner) },
+        payload: { selectedOwner: getApiResourceObject(owner), hasInvalidEntitlements: false },
     });
     dispatch({
         type: CaseReducerConstants.caseDetailChanged,
         payload: { caseDetails: { contactSSOName: owner.ssoUsername } },
     });
     if (canChangeGroup) {
-        const accountNumber = owner.accountNumber;
-        if (owner.isInternal && accountNumber) {
-            // For internal users, fetch case groups based on account number
-            fetchCaseGroupsForAccount(dispatch, accountNumber, setCaseGroupToUngroupedOrDefault, abortSignalCaseGroup, caseGroupNumberToRestore);
+        if (caseAccountNumber) {
+            fetchCaseGroupsForAccount(dispatch, caseAccountNumber, setCaseGroupToUngroupedOrDefault, abortSignalCaseGroup, caseGroupNumberToRestore);
         }
         else {
-            // For external users, continue using SSO username
             fetchCaseGroupsForSSO(dispatch, owner.ssoUsername, setCaseGroupToUngroupedOrDefault, abortSignalCaseGroup, caseGroupNumberToRestore);
         }
     }
-    delay(() => __awaiter(void 0, void 0, void 0, function* () {
-        return yield fetchCaseEntitlements(dispatch, owner.ssoUsername, product, abortSignalEntitlements, isUserUpdate, caseNumber);
-    }), 5000, 'later');
+    // delay(
+    //     async () =>
+    //         await fetchCaseEntitlements(
+    //             dispatch,
+    //             owner.ssoUsername!,
+    //             product,
+    //             abortSignalEntitlements,
+    //             isUserUpdate,
+    //             caseNumber
+    //         ),
+    //     5000,
+    //     'later'
+    // );
 });
 //changing the item values to uppercase to match the backend values
 const slaOrder = Object.values(SupportLevelDisplay).map((item) => {
@@ -575,12 +598,12 @@ export const fetchCaseGroupsForSSO = (dispatch_1, contactSsoUsername_1, ...args_
 const getSelectedNotificationContactsFromSession = (contacts, notifiedUsers) => {
     return filter(contacts, (c) => notifiedUsers.includes(c.ssoUsername));
 };
-export const updateCaseWithSession = (dispatch_1, sessionItem_1, loggedInUserAccountNumber_1, loggedInUserContact_1, ...args_1) => __awaiter(void 0, [dispatch_1, sessionItem_1, loggedInUserAccountNumber_1, loggedInUserContact_1, ...args_1], void 0, function* (dispatch, sessionItem, loggedInUserAccountNumber, loggedInUserContact, loggedInUserAccount = {}) {
+export const updateCaseWithSession = (dispatch_1, sessionItem_1, loggedInUserAccountNumber_1, loggedInUserContact_1, ...args_1) => __awaiter(void 0, [dispatch_1, sessionItem_1, loggedInUserAccountNumber_1, loggedInUserContact_1, ...args_1], void 0, function* (dispatch, sessionItem, loggedInUserAccountNumber, loggedInUserContact, loggedInUserAccount = {}, apolloClient) {
     var _a, _b, _c, _d;
     const caseDetails = getCaseFromSessionDetails(sessionItem, loggedInUserAccountNumber, loggedInUserContact.ssoUsername);
     const { sessionDetails } = sessionItem;
     setCaseDetails(dispatch, caseDetails);
-    setCaseAccountNumber(dispatch, caseDetails.accountNumberRef, caseDetails.accountNumberRef === loggedInUserAccountNumber, loggedInUserAccount);
+    setCaseAccountNumber(dispatch, caseDetails.accountNumberRef, caseDetails.accountNumberRef === loggedInUserAccountNumber, loggedInUserAccount, apolloClient);
     // entitlementSla gets undefined when case group, owner or product is changed
     // Please refer line 60
     if (isUndefined(caseDetails.entitlementSla)) {
@@ -595,7 +618,7 @@ export const updateCaseWithSession = (dispatch_1, sessionItem_1, loggedInUserAcc
         ...notifiedUsersExternal,
         ...notifiedUsersInternal,
     ]);
-    setCaseOwner(dispatch, owner, '', undefined, undefined, true, caseDetails === null || caseDetails === void 0 ? void 0 : caseDetails.groupNumber);
+    setCaseOwner(dispatch, owner, '', undefined, undefined, true, caseDetails === null || caseDetails === void 0 ? void 0 : caseDetails.groupNumber, true, undefined, undefined, loggedInUserContact.isInternal ? caseDetails.accountNumberRef : undefined);
     setNotifiedUser(dispatch, selectedNotificationContacts);
     const sessionCepDetails = yield pcm.preCase.session.getSessionCepDetails(sessionItem.session.id);
     if (!isEmpty(sessionCepDetails) &&
@@ -640,7 +663,7 @@ const getAllRelevantContacts = (loggedInUserContact, caseAccountNumber, contactS
         return uniqBy(contactsToReturn, 'ssoUsername');
     }
 });
-export const fetchCaseDetails = (dispatch, caseNumber, loggedInUserRights, loggedInUser) => __awaiter(void 0, void 0, void 0, function* () {
+export const fetchCaseDetailsHydra = (dispatch, caseNumber, loggedInUserRights, loggedInUser, apolloClient) => __awaiter(void 0, void 0, void 0, function* () {
     var _a, _b;
     dispatch({ type: CaseReducerConstants.requestCaseDetails, payload: { caseDetails: { caseNumber } } });
     try {
@@ -710,12 +733,12 @@ export const fetchCaseDetails = (dispatch, caseNumber, loggedInUserRights, logge
             caseNoOfCreatedCase: caseNumber,
         };
         dispatch({ type: CaseReducerConstants.receivedCaseDetails, payload: Object.assign(Object.assign({}, caseState), { caseDetails }) });
-        setCaseAccountNumber(dispatch, data.accountNumberRef);
+        setCaseAccountNumber(dispatch, data.accountNumberRef, false, {}, apolloClient);
         const canChangeGroup = loggedInUserRights.isInternal() ||
             loggedInUser.isOrgAdmin ||
             loggedInUser.ssoUsername === caseDetails.contactSSOName ||
             loggedInUserRights.isPartnerOrgAdmin();
-        setCaseOwner(dispatch, { ssoUsername: data.contactSSOName, fullNameCustom: data.contactName }, '', undefined, undefined, false, undefined, canChangeGroup);
+        setCaseOwner(dispatch, { ssoUsername: data.contactSSOName, fullNameCustom: data.contactName }, '', undefined, undefined, false, undefined, canChangeGroup, undefined, undefined, loggedInUserRights.isInternal() ? data.accountNumberRef : undefined);
         const notifiedListUsers = map(data.notifiedUsers, (o) => ({
             ssoUsername: o.ssoUsername,
             fullNameCustom: o.title,
@@ -756,7 +779,46 @@ export const updateCaseDetails = (dispatch, caseNumber, caseDetails, dontSetDeta
     }
     catch (error) {
         dispatch({ type: CaseReducerConstants.updateCaseDetailsError });
-        return Promise.reject(error);
+        throw error;
+    }
+});
+export const updateCaseDetailsGraphQL = (dispatch, apolloClient, caseNumber, caseUpdate, dontSetDetails, options) => __awaiter(void 0, void 0, void 0, function* () {
+    var _a, _b;
+    try {
+        dispatch({ type: CaseReducerConstants.updateCaseDetailUpdating });
+        const salesforceCaseId = (_a = options === null || options === void 0 ? void 0 : options.salesforceCaseId) !== null && _a !== void 0 ? _a : (_b = options === null || options === void 0 ? void 0 : options.existingCaseDetails) === null || _b === void 0 ? void 0 : _b.id;
+        const graphqlDetails = yield updateCaseDetailsGraphQLRequest(apolloClient, caseNumber, caseUpdate, {
+            salesforceCaseId,
+            existingCaseDetails: (options === null || options === void 0 ? void 0 : options.existingCaseDetails)
+                ? {
+                    product: options.existingCaseDetails.product,
+                    version: options.existingCaseDetails.version,
+                }
+                : undefined,
+        });
+        if (dontSetDetails) {
+            dispatch({ type: CaseReducerConstants.updateCaseDetailCompleted });
+            return;
+        }
+        let updatedCaseDetails = Object.assign({}, caseUpdate);
+        if (graphqlDetails) {
+            const mappedGraphQLDetails = mapGraphQLCaseDetailsToCasePayload(graphqlDetails);
+            updatedCaseDetails = Object.assign(Object.assign({}, updatedCaseDetails), Object.fromEntries(Object.entries(mappedGraphQLDetails).filter(([, value]) => value !== null && value !== undefined && value !== '')));
+        }
+        else {
+            const refreshedDetails = yield fetchCaseDetailsByCaseNumber(apolloClient, caseNumber);
+            if (refreshedDetails) {
+                updatedCaseDetails = Object.assign(Object.assign({}, updatedCaseDetails), mapGraphQLCaseDetailsToCasePayload(refreshedDetails));
+            }
+        }
+        dispatch({
+            type: CaseReducerConstants.caseDetailChanged,
+            payload: { caseDetails: updatedCaseDetails, isCaseUpdating: false },
+        });
+    }
+    catch (error) {
+        dispatch({ type: CaseReducerConstants.updateCaseDetailsError });
+        throw error;
     }
 });
 export const getNotificationContacts4InternalUser = (dispatch, users, caseOwnerSSO) => __awaiter(void 0, void 0, void 0, function* () {
@@ -938,14 +1000,26 @@ export function updateEmailListState(dispatch, email, customEmailsList, callback
         payload: { customEmailsList: Object.assign(Object.assign({}, customEmailsList), { data: newEmail }) },
     });
 }
-export function getVersionsDetails(dispatch, product) {
+export function getVersionsDetails(dispatch, apolloClient, parentProductId, parentProductName) {
     return __awaiter(this, void 0, void 0, function* () {
+        var _a, _b, _c, _d;
         try {
             dispatch({
                 type: CaseReducerConstants.getVersionDetails,
                 payload: { versionsDetails: getApiResourceObject([], true) },
             });
-            const versionsDetails = yield pcm.products.getDetailedVersions(product);
+            const { data } = yield apolloClient.query({
+                query: GET_PRODUCTS,
+                variables: {
+                    where: {
+                        ParentProduct__c: { eq: parentProductId },
+                        IsActive: { eq: true },
+                    },
+                    first: 200,
+                },
+            });
+            const edges = (_d = (_c = (_b = (_a = data === null || data === void 0 ? void 0 : data.salesforce_support_uiapi) === null || _a === void 0 ? void 0 : _a.query) === null || _b === void 0 ? void 0 : _b.SalesforceSupportProduct2) === null || _c === void 0 ? void 0 : _c.edges) !== null && _d !== void 0 ? _d : [];
+            const versionsDetails = handleGraphQLVersionsResponse(edges, parentProductName);
             dispatch({
                 type: CaseReducerConstants.getVersionDetails,
                 payload: { versionsDetails: getApiResourceObject(versionsDetails) },

package/package.json

@@ -1,6 +1,6 @@
 {
     "name": "@rh-support/troubleshoot",
-    "version": "2.6.283",
+    "version": "2.6.292",
     "publishConfig": {
         "access": "public",
         "registry": "https://registry.npmjs.org"
@@ -54,10 +54,10 @@
         "@progress/kendo-react-pdf": "^5.16.0",
         "@redux-devtools/extension": "^3.3.0",
         "@rh-support/components": "2.5.165",
-        "@rh-support/react-context": "2.5.255",
+        "@rh-support/react-context": "2.5.268",
         "@rh-support/types": "2.0.26",
-        "@rh-support/user-permissions": "2.5.111",
-        "@rh-support/utils": "2.5.92",
+        "@rh-support/user-permissions": "2.5.122",
+        "@rh-support/utils": "2.5.105",
         "@types/react-redux": "^7.1.33",
         "@types/redux": "^3.6.0",
         "date-fns": "3.6.0",
@@ -127,5 +127,5 @@
         "defaults and supports es6-module",
         "maintained node versions"
     ],
-    "gitHead": "a76f2776850f980dcf1db0eb521c0a20cb85d9af"
+    "gitHead": "2b2c0e7650d4c5d94856ae246c3e5a6c7ae9e75d"
 }