@rh-support/troubleshoot 2.6.283 → 2.6.292
This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
- package/lib/esm/components/AccountInfo/AccountSelector.d.ts.map +1 -1
- package/lib/esm/components/AccountInfo/AccountSelector.js +28 -40
- package/lib/esm/components/AccountInfo/OwnerSelector.d.ts.map +1 -1
- package/lib/esm/components/AccountInfo/OwnerSelector.js +2 -2
- package/lib/esm/components/CaseEditView/ActiveCustomerEscalation/RequestEscalationModal.d.ts.map +1 -1
- package/lib/esm/components/CaseEditView/ActiveCustomerEscalation/RequestEscalationModal.js +43 -12
- package/lib/esm/components/CaseEditView/Case.d.ts.map +1 -1
- package/lib/esm/components/CaseEditView/Case.js +7 -5
- package/lib/esm/components/CaseEditView/CaseDetailsAside.d.ts.map +1 -1
- package/lib/esm/components/CaseEditView/CaseDetailsAside.js +28 -30
- package/lib/esm/components/CaseEditView/CaseDetailsTabs.d.ts.map +1 -1
- package/lib/esm/components/CaseEditView/CaseDetailsTabs.js +14 -10
- package/lib/esm/components/CaseEditView/CaseOverview/index.d.ts.map +1 -1
- package/lib/esm/components/CaseEditView/CaseOverview/index.js +24 -18
- package/lib/esm/components/CaseEditView/Tabs/CaseDetails/CaseContactPhoneNumber.d.ts.map +1 -1
- package/lib/esm/components/CaseEditView/Tabs/CaseDetails/CaseContactPhoneNumber.js +38 -34
- package/lib/esm/components/CaseEditView/Tabs/CaseDetails/CaseDetailsManagement.d.ts.map +1 -1
- package/lib/esm/components/CaseEditView/Tabs/CaseDetails/CaseDetailsManagement.js +9 -9
- package/lib/esm/components/CaseEditView/Tabs/CaseDetails/ProductVersion.d.ts.map +1 -1
- package/lib/esm/components/CaseEditView/Tabs/CaseDetails/ProductVersion.js +19 -59
- package/lib/esm/components/CaseEditView/Tabs/CaseDetails/Summary.d.ts.map +1 -1
- package/lib/esm/components/CaseEditView/Tabs/CaseDetails/Summary.js +16 -9
- package/lib/esm/components/CaseEditView/Tabs/CaseDiscussion/VerifyCaseStatusModal/VerifyCaseStatusModal.d.ts.map +1 -1
- package/lib/esm/components/CaseEditView/Tabs/CaseDiscussion/VerifyCaseStatusModal/VerifyCaseStatusModal.js +5 -3
- package/lib/esm/components/CaseEditView/Tabs/RMEEscalations/RMEEscalationList.d.ts.map +1 -1
- package/lib/esm/components/CaseEditView/Tabs/RMEEscalations/RMEEscalationList.js +3 -2
- package/lib/esm/components/CaseInformation/CaseGroup.d.ts.map +1 -1
- package/lib/esm/components/CaseInformation/CaseGroup.js +8 -5
- package/lib/esm/components/CaseInformation/CaseInformation.d.ts.map +1 -1
- package/lib/esm/components/CaseInformation/CaseInformation.js +7 -5
- package/lib/esm/components/CaseInformation/ContactPhoneNumber.d.ts.map +1 -1
- package/lib/esm/components/CaseInformation/ContactPhoneNumber.js +37 -24
- package/lib/esm/components/CaseInformation/SupportLevel.d.ts.map +1 -1
- package/lib/esm/components/CaseInformation/SupportLevel.js +32 -55
- package/lib/esm/components/CaseManagement/CaseLanguageSelector.js +2 -2
- package/lib/esm/components/CaseManagement/CaseManagement.d.ts.map +1 -1
- package/lib/esm/components/CaseManagement/CaseManagement.js +4 -7
- package/lib/esm/components/IdeaInformation/IdeaInformation.d.ts.map +1 -1
- package/lib/esm/components/IdeaInformation/IdeaInformation.js +10 -10
- package/lib/esm/components/OpenCase/SupportTypeSelectorPage.d.ts.map +1 -1
- package/lib/esm/components/OpenCase/SupportTypeSelectorPage.js +4 -2
- package/lib/esm/components/ProductSelector/AllProductsSelector.d.ts +0 -1
- package/lib/esm/components/ProductSelector/AllProductsSelector.d.ts.map +1 -1
- package/lib/esm/components/ProductSelector/AllProductsSelector.js +3 -15
- package/lib/esm/components/ProductSelector/NewProductDropdownSelector.d.ts.map +1 -1
- package/lib/esm/components/ProductSelector/NewProductDropdownSelector.js +13 -37
- package/lib/esm/components/ProductSelector/NewProductVersionSelector.d.ts.map +1 -1
- package/lib/esm/components/ProductSelector/NewProductVersionSelector.js +19 -53
- package/lib/esm/components/ProductSelector/ProductSelector.d.ts.map +1 -1
- package/lib/esm/components/ProductSelector/ProductSelector.js +1 -3
- package/lib/esm/components/Review/Review.d.ts.map +1 -1
- package/lib/esm/components/Review/Review.js +16 -18
- package/lib/esm/components/SessionRestore/SessionRestore.d.ts.map +1 -1
- package/lib/esm/components/SessionRestore/SessionRestore.js +4 -2
- package/lib/esm/components/TroubleshootSection/TroubleshootSection.d.ts.map +1 -1
- package/lib/esm/components/TroubleshootSection/TroubleshootSection.js +1 -0
- package/lib/esm/components/UpdateSeverityModal/UpdateSeverityModal.js +1 -1
- package/lib/esm/components/shared/useIsSectionValid.d.ts.map +1 -1
- package/lib/esm/components/shared/useIsSectionValid.js +50 -64
- package/lib/esm/components/wizardLayout/GlobalTroubleshootEffects.d.ts.map +1 -1
- package/lib/esm/components/wizardLayout/GlobalTroubleshootEffects.js +39 -10
- package/lib/esm/components/wizardLayout/WizardLayout.d.ts.map +1 -1
- package/lib/esm/components/wizardLayout/WizardLayout.js +6 -7
- package/lib/esm/components/wizardLayout/WizardNavigation.d.ts.map +1 -1
- package/lib/esm/components/wizardLayout/WizardNavigation.js +10 -9
- package/lib/esm/css/app.css +2 -2
- package/lib/esm/graphql/index.d.ts +4 -0
- package/lib/esm/graphql/index.d.ts.map +1 -0
- package/lib/esm/graphql/index.js +3 -0
- package/lib/esm/graphql/mutations/createRMECaseEscalation.d.ts +2 -0
- package/lib/esm/graphql/mutations/createRMECaseEscalation.d.ts.map +1 -0
- package/lib/esm/graphql/mutations/createRMECaseEscalation.js +24 -0
- package/lib/esm/graphql/mutations/index.d.ts +2 -0
- package/lib/esm/graphql/mutations/index.d.ts.map +1 -0
- package/lib/esm/graphql/mutations/index.js +1 -0
- package/lib/esm/graphql/queries/getEscalationDetails.d.ts +2 -0
- package/lib/esm/graphql/queries/getEscalationDetails.d.ts.map +1 -0
- package/lib/esm/graphql/queries/getEscalationDetails.js +24 -0
- package/lib/esm/graphql/queries/getParentId.d.ts +2 -0
- package/lib/esm/graphql/queries/getParentId.d.ts.map +1 -0
- package/lib/esm/graphql/queries/getParentId.js +16 -0
- package/lib/esm/graphql/queries/index.d.ts +3 -0
- package/lib/esm/graphql/queries/index.d.ts.map +1 -0
- package/lib/esm/graphql/queries/index.js +2 -0
- package/lib/esm/graphql/schemas/escalation.d.ts +85 -0
- package/lib/esm/graphql/schemas/escalation.d.ts.map +1 -0
- package/lib/esm/graphql/schemas/escalation.js +1 -0
- package/lib/esm/graphql/schemas/index.d.ts +2 -0
- package/lib/esm/graphql/schemas/index.d.ts.map +1 -0
- package/lib/esm/graphql/schemas/index.js +1 -0
- package/lib/esm/hooks/useResetCaseCreate.d.ts.map +1 -1
- package/lib/esm/hooks/useResetCaseCreate.js +18 -11
- package/lib/esm/reducers/CaseConstNTypes.d.ts +86 -2
- package/lib/esm/reducers/CaseConstNTypes.d.ts.map +1 -1
- package/lib/esm/reducers/CaseConstNTypes.js +5 -0
- package/lib/esm/reducers/CaseDetailsPageReducer.d.ts +3 -1
- package/lib/esm/reducers/CaseDetailsPageReducer.d.ts.map +1 -1
- package/lib/esm/reducers/CaseDetailsPageReducer.js +22 -5
- package/lib/esm/reducers/CaseHelpers.d.ts +2 -1
- package/lib/esm/reducers/CaseHelpers.d.ts.map +1 -1
- package/lib/esm/reducers/CaseHelpers.js +39 -2
- package/lib/esm/reducers/CaseOverviewReducer.d.ts +3 -1
- package/lib/esm/reducers/CaseOverviewReducer.d.ts.map +1 -1
- package/lib/esm/reducers/CaseOverviewReducer.js +7 -5
- package/lib/esm/reducers/CaseReducer.d.ts +28 -9
- package/lib/esm/reducers/CaseReducer.d.ts.map +1 -1
- package/lib/esm/reducers/CaseReducer.js +105 -31
- package/package.json +5 -5
|
@@ -1 +1 @@
|
|
|
1
|
-
{"version":3,"file":"AccountSelector.d.ts","sourceRoot":"","sources":["../../../../src/components/AccountInfo/AccountSelector.tsx"],"names":[],"mappings":"AAAA,OAAO,2BAA2B,CAAC;AAOnC,OAAO,EAAE,gBAAgB,EAAE,MAAM,0BAA0B,CAAC;AAK5D,OAAO,KAA0C,MAAM,OAAO,CAAC;AAS/D,UAAU,MAAO,SAAQ,gBAAgB;CAAG;AAE5C,eAAO,MAAM,YAAY,EAAE,MAG1B,CAAC;AAEF,iBAAS,eAAe,CAAC,KAAK,EAAE,MAAM,
|
|
1
|
+
{"version":3,"file":"AccountSelector.d.ts","sourceRoot":"","sources":["../../../../src/components/AccountInfo/AccountSelector.tsx"],"names":[],"mappings":"AAAA,OAAO,2BAA2B,CAAC;AAOnC,OAAO,EAAE,gBAAgB,EAAE,MAAM,0BAA0B,CAAC;AAK5D,OAAO,KAA0C,MAAM,OAAO,CAAC;AAS/D,UAAU,MAAO,SAAQ,gBAAgB;CAAG;AAE5C,eAAO,MAAM,YAAY,EAAE,MAG1B,CAAC;AAEF,iBAAS,eAAe,CAAC,KAAK,EAAE,MAAM,qBAmKrC;kBAnKQ,eAAe;;;AAuKxB,OAAO,EAAE,eAAe,EAAE,CAAC"}
|
|
@@ -8,7 +8,7 @@ var __awaiter = (this && this.__awaiter) || function (thisArg, _arguments, P, ge
|
|
|
8
8
|
});
|
|
9
9
|
};
|
|
10
10
|
import './css/accountSelector.css';
|
|
11
|
-
import {
|
|
11
|
+
import { useApolloClient } from '@apollo/client/react';
|
|
12
12
|
import InfoCircleIcon from '@patternfly/react-icons/dist/js/icons/info-circle-icon';
|
|
13
13
|
import { AlertMessage, AlertType } from '@rh-support/components';
|
|
14
14
|
import { AccountSelectorInternal, GlobalMetadataStateContext } from '@rh-support/react-context';
|
|
@@ -30,12 +30,14 @@ export const defaultProps = {
|
|
|
30
30
|
function AccountSelector(props) {
|
|
31
31
|
var _a;
|
|
32
32
|
const [showNotEntitledMessage, setShowNotEntitledMessage] = useState(false);
|
|
33
|
-
const { accountNumber, selectedAccountDetails } = useCaseSelector((state) => ({
|
|
33
|
+
const { accountNumber, selectedAccountDetails, hasInvalidEntitlements } = useCaseSelector((state) => ({
|
|
34
34
|
accountNumber: state.caseDetails.accountNumberRef,
|
|
35
35
|
selectedAccountDetails: state.selectedAccountDetails,
|
|
36
|
+
hasInvalidEntitlements: state.hasInvalidEntitlements,
|
|
36
37
|
}), isEqual);
|
|
37
38
|
const isSelectedAccountSubscriptionAbused = ((_a = selectedAccountDetails === null || selectedAccountDetails === void 0 ? void 0 : selectedAccountDetails.data) === null || _a === void 0 ? void 0 : _a.subscriptionAbuse) || false;
|
|
38
39
|
const caseDispatch = useCaseDispatch();
|
|
40
|
+
const apolloClient = useApolloClient();
|
|
39
41
|
const routeDispatch = useRouteDispatchContext();
|
|
40
42
|
const { globalMetadataState: { bookmarkedGroupAccounts, loggedInUserRights, managedAccounts, loggedInUsersAccount }, } = useContext(GlobalMetadataStateContext);
|
|
41
43
|
const { t } = useTranslation();
|
|
@@ -43,7 +45,7 @@ function AccountSelector(props) {
|
|
|
43
45
|
const ability = useContext(AbilityContext);
|
|
44
46
|
const canAccessManagedAccounts = ability.can(resourceActions.PATCH, resources.CASE_CREATE, CaseListFields.MANAGED_ACCOUNTS);
|
|
45
47
|
const canBookmarkAccounts = ability.can(resourceActions.PATCH, resources.CASE_CREATE, CaseListFields.BOOKMARK_ACCOUNTS);
|
|
46
|
-
const canUseFindMyAccount = loggedInUserRights.data.isAccountDifferentFromLoggedInAccount(accountNumber);
|
|
48
|
+
// const canUseFindMyAccount = loggedInUserRights.data.isAccountDifferentFromLoggedInAccount(accountNumber!);
|
|
47
49
|
// Account Change Handler
|
|
48
50
|
const onAccountChange = (account) => __awaiter(this, void 0, void 0, function* () {
|
|
49
51
|
if (selectedAccountDetails.data.accountNumber === account.accountNumber)
|
|
@@ -52,7 +54,7 @@ function AccountSelector(props) {
|
|
|
52
54
|
clearSelectedAccount(caseDispatch);
|
|
53
55
|
return;
|
|
54
56
|
}
|
|
55
|
-
setCaseAccountNumber(caseDispatch, account.accountNumber, loggedInUserRights.data.isAccountSameAsLoggedInAccount(account.accountNumber), loggedInUsersAccount.data);
|
|
57
|
+
setCaseAccountNumber(caseDispatch, account.accountNumber, loggedInUserRights.data.isAccountSameAsLoggedInAccount(account.accountNumber), loggedInUsersAccount.data, apolloClient);
|
|
56
58
|
});
|
|
57
59
|
const onInternalAccountSelect = (accounts) => {
|
|
58
60
|
if (!isArray(accounts))
|
|
@@ -64,48 +66,36 @@ function AccountSelector(props) {
|
|
|
64
66
|
selection.accountNum &&
|
|
65
67
|
onAccountChange({ accountNumber: selection.accountNum, name: selection.name });
|
|
66
68
|
};
|
|
67
|
-
const onFindMyAccountClick = (event) => {
|
|
68
|
-
|
|
69
|
-
|
|
70
|
-
|
|
71
|
-
|
|
72
|
-
|
|
73
|
-
};
|
|
69
|
+
// const onFindMyAccountClick = (event: React.MouseEvent<HTMLButtonElement, MouseEvent>) => {
|
|
70
|
+
// !isEmpty(loggedInUserRights.data) &&
|
|
71
|
+
// onAccountChange({
|
|
72
|
+
// accountNumber: loggedInUserRights.data.getAccountNumber(),
|
|
73
|
+
// name: loggedInUserRights.data.getAccountName(),
|
|
74
|
+
// });
|
|
75
|
+
// };
|
|
74
76
|
const selectedAccount = {
|
|
75
77
|
name: selectedAccountDetails.data.name,
|
|
76
78
|
accountNumber: selectedAccountDetails.data.accountNumber,
|
|
77
79
|
subscriptionAbuse: selectedAccountDetails.data.subscriptionAbuse,
|
|
78
80
|
};
|
|
79
|
-
// When internal user wants to open a case for a customer but customer account doesn't have entitlement, we show an error
|
|
80
81
|
useEffect(() => {
|
|
81
|
-
|
|
82
|
-
|
|
83
|
-
|
|
84
|
-
|
|
85
|
-
|
|
86
|
-
return;
|
|
87
|
-
}
|
|
82
|
+
if (!loggedInUserRights.data.isInternal() || !selectedAccountDetails.data.accountNumber) {
|
|
83
|
+
return;
|
|
84
|
+
}
|
|
85
|
+
if (selectedAccountDetails.data.accountNumber === loggedInUsersAccount.data.accountNumber) {
|
|
86
|
+
setNoValidEntitlement(routeDispatch, false);
|
|
88
87
|
setShowNotEntitledMessage(false);
|
|
89
|
-
|
|
90
|
-
const res = yield accounts.getAccountEntitlementByInternalUser(selectedAccountDetails.data.accountNumber);
|
|
91
|
-
if (isEmpty(res)) {
|
|
92
|
-
setShowNotEntitledMessage(true);
|
|
93
|
-
setNoValidEntitlement(routeDispatch, true);
|
|
94
|
-
}
|
|
95
|
-
else {
|
|
96
|
-
setShowNotEntitledMessage(false);
|
|
97
|
-
setNoValidEntitlement(routeDispatch, false);
|
|
98
|
-
}
|
|
99
|
-
}
|
|
100
|
-
catch (e) {
|
|
101
|
-
console.log(e);
|
|
102
|
-
}
|
|
103
|
-
});
|
|
104
|
-
if (loggedInUserRights.data.isInternal() && selectedAccountDetails.data.accountNumber) {
|
|
105
|
-
getAccountEntitlement();
|
|
88
|
+
return;
|
|
106
89
|
}
|
|
90
|
+
setShowNotEntitledMessage(hasInvalidEntitlements);
|
|
91
|
+
setNoValidEntitlement(routeDispatch, hasInvalidEntitlements);
|
|
107
92
|
// eslint-disable-next-line react-hooks/exhaustive-deps
|
|
108
|
-
}, [
|
|
93
|
+
}, [
|
|
94
|
+
selectedAccountDetails.data.accountNumber,
|
|
95
|
+
loggedInUserRights.data,
|
|
96
|
+
loggedInUsersAccount.data,
|
|
97
|
+
hasInvalidEntitlements,
|
|
98
|
+
]);
|
|
109
99
|
if (isEmpty(loggedInUserRights.data))
|
|
110
100
|
return React.createElement(React.Fragment, null);
|
|
111
101
|
return (React.createElement("div", { id: props.id, className: `form-group ${props.className}` },
|
|
@@ -114,9 +104,7 @@ function AccountSelector(props) {
|
|
|
114
104
|
React.createElement("label", { htmlFor: "account-selector" },
|
|
115
105
|
React.createElement(Trans, null, "Account"),
|
|
116
106
|
' ',
|
|
117
|
-
React.createElement("span", { className: "form-required", "aria-hidden": true }, "*")),
|
|
118
|
-
canUseFindMyAccount && (React.createElement("button", { role: "link", className: "btn btn-link btn-app find-my-account pf-v6-u-ml-auto", onClick: onFindMyAccountClick, disabled: selectedAccountDetails.isFetching, "data-tracking-id": "get-support-find-my-account", type: "button" },
|
|
119
|
-
React.createElement(Trans, null, "Find my account")))),
|
|
107
|
+
React.createElement("span", { className: "form-required", "aria-hidden": true }, "*"))),
|
|
120
108
|
React.createElement("div", { className: "account-selector-wrapper" },
|
|
121
109
|
React.createElement(AccountSelectorInternal, { selectedAccounts: [selectedAccount], canBookmarkAccount: canBookmarkAccounts, bookmarkedAccounts: bookmarkedGroupAccounts.data, id: "account-or-bookmark-selector", className: "account-selector", name: "account-or-bookmark-selector", placeholder: t(`Search for an account ${loggedInUserRights.data.isExternal() ? 'or select a bookmark' : ''} `), onSelect: onInternalAccountSelect, disabled: loggedInUserRights.data.isExternal() || selectedAccountDetails.isFetching, isInValid: isSelectedAccountSubscriptionAbused, restrictedOnSubscriptionAbuse: true })),
|
|
122
110
|
canAccessManagedAccounts && !isEmpty(managedAccounts.data) && (React.createElement(ManagedAccountsDropdown, { className: "managed-account-selector pf-v6-u-mt-xl", onManagedAccountChange: onManagedAccountChange, managedAccounts: managedAccounts, selectedAccountNumber: accountNumber, disabled: selectedAccountDetails.isFetching })),
|
|
@@ -1 +1 @@
|
|
|
1
|
-
{"version":3,"file":"OwnerSelector.d.ts","sourceRoot":"","sources":["../../../../src/components/AccountInfo/OwnerSelector.tsx"],"names":[],"mappings":"AAmBA,OAAO,KAAmD,MAAM,OAAO,CAAC;AAiBxE,UAAU,MAAM;CAAG;AAMnB,iBAAS,aAAa,CAAC,KAAK,EAAE,MAAM,
|
|
1
|
+
{"version":3,"file":"OwnerSelector.d.ts","sourceRoot":"","sources":["../../../../src/components/AccountInfo/OwnerSelector.tsx"],"names":[],"mappings":"AAmBA,OAAO,KAAmD,MAAM,OAAO,CAAC;AAiBxE,UAAU,MAAM;CAAG;AAMnB,iBAAS,aAAa,CAAC,KAAK,EAAE,MAAM,qBAmTnC;AAED,OAAO,EAAE,aAAa,EAAE,CAAC"}
|
|
@@ -64,7 +64,7 @@ function OwnerSelector(props) {
|
|
|
64
64
|
const onOwnerChange = (selectedContact, prevCaseOwner, notificationContacts, dispatch, abortSignalCaseGroup, abortSignalEntitlements) => __awaiter(this, void 0, void 0, function* () {
|
|
65
65
|
if (prevCaseOwner === selectedContact.ssoUsername || isEmpty(selectedContact.ssoUsername))
|
|
66
66
|
return;
|
|
67
|
-
yield setCaseOwner(dispatch, selectedContact, '', abortSignalCaseGroup, abortSignalEntitlements, true);
|
|
67
|
+
yield setCaseOwner(dispatch, selectedContact, '', abortSignalCaseGroup, abortSignalEntitlements, true, undefined, true, undefined, undefined, loggedInUserRights.data.isInternal() ? accountNumber : undefined);
|
|
68
68
|
setLocalOwnerChange(true);
|
|
69
69
|
!isEmpty(selectedContact) &&
|
|
70
70
|
setNotifiedUser(dispatch, filter(notificationContacts, (c) => c.ssoUsername !== selectedContact.ssoUsername));
|
|
@@ -121,7 +121,7 @@ function OwnerSelector(props) {
|
|
|
121
121
|
lastName: newOwner.lastName,
|
|
122
122
|
fullNameCustom: newOwner.fullNameCustom,
|
|
123
123
|
manageSupportCases: newOwner.manageSupportCases,
|
|
124
|
-
}, '', abortSignal, abortSignal, false, '', true, true, caseNumber);
|
|
124
|
+
}, '', abortSignal, abortSignal, false, '', true, true, caseNumber, loggedInUserRights.data.isInternal() ? accountNumber : undefined);
|
|
125
125
|
setLocalOwnerChange(true);
|
|
126
126
|
updateNotifyUsersList(newOwner);
|
|
127
127
|
ToastNotification.addSuccessMessage(t(`Owner has been successfully updated`));
|
package/lib/esm/components/CaseEditView/ActiveCustomerEscalation/RequestEscalationModal.d.ts.map
CHANGED
|
@@ -1 +1 @@
|
|
|
1
|
-
{"version":3,"file":"RequestEscalationModal.d.ts","sourceRoot":"","sources":["../../../../../src/components/CaseEditView/ActiveCustomerEscalation/RequestEscalationModal.tsx"],"names":[],"mappings":"
|
|
1
|
+
{"version":3,"file":"RequestEscalationModal.d.ts","sourceRoot":"","sources":["../../../../../src/components/CaseEditView/ActiveCustomerEscalation/RequestEscalationModal.tsx"],"names":[],"mappings":"AAkCA,OAAO,KAA8B,MAAM,OAAO,CAAC;AA0BnD,UAAU,MAAM;IACZ,UAAU,EAAE,MAAM,CAAC;IACnB,QAAQ,EAAE,MAAM,CAAC;IACjB,IAAI,EAAE,OAAO,CAAC;IACd,UAAU,EAAE,MAAM,CAAC;IACnB,OAAO,EAAE,MAAM,IAAI,CAAC;CACvB;AAID,wBAAgB,sBAAsB,CAAC,KAAK,EAAE,MAAM,qBAoYnD"}
|
|
@@ -7,6 +7,7 @@ var __awaiter = (this && this.__awaiter) || function (thisArg, _arguments, P, ge
|
|
|
7
7
|
step((generator = generator.apply(thisArg, _arguments || [])).next());
|
|
8
8
|
});
|
|
9
9
|
};
|
|
10
|
+
import { useApolloClient } from '@apollo/client/react';
|
|
10
11
|
import { escalations, publicApi } from '@cee-eng/hydrajs';
|
|
11
12
|
import { Button, Form, FormGroup, FormHelperText, Grid, GridItem, HelperText, HelperTextItem, Modal, ModalBody, ModalFooter, ModalHeader, Popover, TextArea, TextInput, Title, ValidatedOptions, } from '@patternfly/react-core';
|
|
12
13
|
import InfoCircleIcon from '@patternfly/react-icons/dist/js/icons/info-circle-icon';
|
|
@@ -19,14 +20,16 @@ import { useCaseDispatch } from '../../../context/CaseContext';
|
|
|
19
20
|
import { useCaseDetailsPageDispatchContext, useCaseDetailsPageStateContext, } from '../../../context/CaseDetailsPageContext';
|
|
20
21
|
import { useCaseDiscussionTabDispatchContext, useCaseDiscussionTabStateContext, } from '../../../context/CaseDiscussionTabContext';
|
|
21
22
|
import { CustomerGEOs } from '../../../enums/customerGEOs';
|
|
23
|
+
import { CREATE_RME_CASE_ESCALATION, GET_PARENT_ID, } from '../../../graphql';
|
|
22
24
|
import { ESCALATION_SUBJECT_LENGTH_LIMIT } from '../../../reducers/CaseConstNTypes';
|
|
23
25
|
import { fetchCaseEscalations } from '../../../reducers/CaseDetailsPageReducer';
|
|
24
26
|
import { updateDiscussionStateComments } from '../../../reducers/CaseDiscussionTabReducer';
|
|
25
|
-
import { checkForCaseStatusToggleOnAttachOrComment,
|
|
27
|
+
import { checkForCaseStatusToggleOnAttachOrComment, fetchCaseDetailsHydra } from '../../../reducers/CaseReducer';
|
|
26
28
|
const customerGEOKeys = Object.keys(CustomerGEOs);
|
|
27
29
|
export function RequestEscalationModal(props) {
|
|
28
30
|
const { globalMetadataState: { loggedInUser, loggedInUserRights }, } = useGlobalStateContext();
|
|
29
31
|
const { t } = useTranslation();
|
|
32
|
+
const apolloClient = useApolloClient();
|
|
30
33
|
const [categories, setCategories] = useState([]);
|
|
31
34
|
const initialState = {
|
|
32
35
|
subject: '',
|
|
@@ -42,7 +45,7 @@ export function RequestEscalationModal(props) {
|
|
|
42
45
|
// checks if all the fields have values.
|
|
43
46
|
const hasRequiredInfo = () => Object.keys(formState).reduce((accumulator, currentValue) => { var _a; return !accumulator ? accumulator : formState[currentValue].length > 0 && ((_a = formState[currentValue]) === null || _a === void 0 ? void 0 : _a.trim()); }, true);
|
|
44
47
|
const setFormStateValue = (key, value) => setFormState((pre) => (Object.assign(Object.assign({}, pre), { [key]: value })));
|
|
45
|
-
const
|
|
48
|
+
const [isCreatingEscalation, setIsCreatingEscalation] = useState(false);
|
|
46
49
|
const { request: postCommentRequest, isFetching: isPostingComment } = useFetch(publicApi.kase.postComment, {
|
|
47
50
|
propgateErrors: true,
|
|
48
51
|
});
|
|
@@ -62,13 +65,12 @@ export function RequestEscalationModal(props) {
|
|
|
62
65
|
setFormState(Object.assign(Object.assign({}, formState), { rmeCategory: selection.value }));
|
|
63
66
|
};
|
|
64
67
|
const submitEscalationComment = (escalationNum, comment) => __awaiter(this, void 0, void 0, function* () {
|
|
65
|
-
escalationNum &&
|
|
66
|
-
fetchCaseEscalations(caseDetailsPageDispatch, props.caseNumber, loggedInUserRights.data.getAccountNumber(), false);
|
|
68
|
+
escalationNum && fetchCaseEscalations(caseDetailsPageDispatch, props.caseNumber, apolloClient, false);
|
|
67
69
|
yield postCommentRequest({ caseNumber: props.caseNumber, commentBody: comment, contentType: 'markdown' });
|
|
68
70
|
updateDiscussionStateComments(dispatchDiscussion, caseDispatch, props.caseNumber, allDiscussions, sort, caseFeedbacksHydra.data, discussionFiltersListState);
|
|
69
71
|
yield updateCaseRequest(props.caseNumber, { customerEscalation: true });
|
|
70
72
|
checkForCaseStatusToggleOnAttachOrComment(caseDispatch, loggedInUserRights.data.isInternal(), props.caseStatus);
|
|
71
|
-
yield
|
|
73
|
+
yield fetchCaseDetailsHydra(caseDispatch, props.caseNumber, loggedInUserRights.data, loggedInUser.data, apolloClient);
|
|
72
74
|
escalationNum &&
|
|
73
75
|
ToastNotification.addSuccessMessage(t('Your escalation request has been successfully submitted.'));
|
|
74
76
|
});
|
|
@@ -78,7 +80,7 @@ export function RequestEscalationModal(props) {
|
|
|
78
80
|
setFormState(Object.assign(Object.assign({}, formState), { subject }));
|
|
79
81
|
};
|
|
80
82
|
const onCancel = () => {
|
|
81
|
-
if (isPostingComment || isUpdatingCase ||
|
|
83
|
+
if (isPostingComment || isUpdatingCase || isCreatingEscalation)
|
|
82
84
|
return;
|
|
83
85
|
setSubmitSaveButtonIsClicked(false);
|
|
84
86
|
setFormState(initialState);
|
|
@@ -86,11 +88,38 @@ export function RequestEscalationModal(props) {
|
|
|
86
88
|
props.onClose();
|
|
87
89
|
};
|
|
88
90
|
const onSubmit = () => __awaiter(this, void 0, void 0, function* () {
|
|
91
|
+
var _a, _b, _c, _d, _e, _f, _g, _h, _j, _k;
|
|
89
92
|
setSubmitSaveButtonIsClicked(true);
|
|
90
93
|
if (!hasRequiredInfo() || hasLargeSubject)
|
|
91
94
|
return;
|
|
92
95
|
try {
|
|
93
|
-
|
|
96
|
+
setIsCreatingEscalation(true);
|
|
97
|
+
const { data: parentData } = yield apolloClient.query({
|
|
98
|
+
query: GET_PARENT_ID,
|
|
99
|
+
variables: { where: { CaseNumber: { eq: props.caseNumber } } },
|
|
100
|
+
});
|
|
101
|
+
const parentId = (_f = (_e = (_d = (_c = (_b = (_a = parentData === null || parentData === void 0 ? void 0 : parentData.salesforce_support_uiapi) === null || _a === void 0 ? void 0 : _a.query) === null || _b === void 0 ? void 0 : _b.SalesforceSupportCase) === null || _c === void 0 ? void 0 : _c.edges) === null || _d === void 0 ? void 0 : _d[0]) === null || _e === void 0 ? void 0 : _e.node) === null || _f === void 0 ? void 0 : _f.Id;
|
|
102
|
+
if (!parentId)
|
|
103
|
+
throw new Error('Could not find parent case ID');
|
|
104
|
+
const { data: escalationData } = yield apolloClient.mutate({
|
|
105
|
+
mutation: CREATE_RME_CASE_ESCALATION,
|
|
106
|
+
variables: {
|
|
107
|
+
caseInput: {
|
|
108
|
+
Subject: formState.subject,
|
|
109
|
+
Description: formState.description,
|
|
110
|
+
Status: 'New',
|
|
111
|
+
Origin: 'Portal ACE',
|
|
112
|
+
Priority: props.severity ? `P${props.severity.charAt(0)}` : 'Medium',
|
|
113
|
+
Type: 'RME',
|
|
114
|
+
RecordTypeId: '012Ek00000JUtx5IAD',
|
|
115
|
+
ParentId: parentId,
|
|
116
|
+
EscalationCategory__c: formState.rmeCategory,
|
|
117
|
+
ImpactOnUserOrBusiness__c: formState.businessImpactDescription,
|
|
118
|
+
CS_Geo__c: formState.geo,
|
|
119
|
+
},
|
|
120
|
+
},
|
|
121
|
+
});
|
|
122
|
+
const createdCaseNumber = (_k = (_j = (_h = (_g = escalationData === null || escalationData === void 0 ? void 0 : escalationData.salesforce_support_uiapi) === null || _g === void 0 ? void 0 : _g.CaseCreate) === null || _h === void 0 ? void 0 : _h.SalesforceSupportRecord) === null || _j === void 0 ? void 0 : _j.CaseNumber) === null || _k === void 0 ? void 0 : _k.value;
|
|
94
123
|
const fullComment = t('### Request Management Escalation:\n\n**Subject**\n{{subject}}\n\n**Category**\n{{rmeCategory}}\n\n**Description**\n{{description}}\n\n**Expectations**\n{{expectations}}\n\n**Business Impact**\n{{businessImpactDescription}}', {
|
|
95
124
|
category: formState.rmeCategory,
|
|
96
125
|
subject: formState.subject,
|
|
@@ -100,7 +129,7 @@ export function RequestEscalationModal(props) {
|
|
|
100
129
|
rmeCategory: formState.rmeCategory,
|
|
101
130
|
});
|
|
102
131
|
try {
|
|
103
|
-
yield submitEscalationComment(
|
|
132
|
+
yield submitEscalationComment(createdCaseNumber, fullComment);
|
|
104
133
|
}
|
|
105
134
|
catch (e) {
|
|
106
135
|
// silently fails, escalation is created but adding comment fails
|
|
@@ -108,9 +137,11 @@ export function RequestEscalationModal(props) {
|
|
|
108
137
|
props.onClose();
|
|
109
138
|
}
|
|
110
139
|
catch (error) {
|
|
111
|
-
//=> handle error
|
|
112
140
|
setCreationError(true);
|
|
113
141
|
}
|
|
142
|
+
finally {
|
|
143
|
+
setIsCreatingEscalation(false);
|
|
144
|
+
}
|
|
114
145
|
});
|
|
115
146
|
const header = (React.createElement(Title, { className: "pf-v6-u-mb-0", id: "custom-header-label", headingLevel: "h1" },
|
|
116
147
|
React.createElement(Trans, null, "Request an escalation"),
|
|
@@ -192,9 +223,9 @@ export function RequestEscalationModal(props) {
|
|
|
192
223
|
: ValidatedOptions.default, placeholder: t('Does your business impact change with this escalation? Please describe how it changed.'), id: "business-impact-input", value: formState.businessImpactDescription, "aria-label": t('Business impact'), resizeOrientation: "vertical" }))))),
|
|
193
224
|
React.createElement(ModalFooter, null,
|
|
194
225
|
React.createElement(Button, { key: "submit", variant: "primary", onClick: onSubmit, "data-tracking-id": "request-rme-submit", isDisabled: submitButtonIsClicked &&
|
|
195
|
-
(isPostingComment || isUpdatingCase ||
|
|
196
|
-
(isPostingComment || isUpdatingCase ||
|
|
226
|
+
(isPostingComment || isUpdatingCase || isCreatingEscalation || !hasRequiredInfo()), "aria-label": t('Submit') },
|
|
227
|
+
(isPostingComment || isUpdatingCase || isCreatingEscalation) && (React.createElement(LoadingIndicator, { key: "loading", isInline: true })),
|
|
197
228
|
' ',
|
|
198
229
|
t('Submit')),
|
|
199
|
-
React.createElement(Button, { key: "cancel", variant: "link", onClick: onCancel, "data-tracking-id": "request-rme-cancel", isDisabled:
|
|
230
|
+
React.createElement(Button, { key: "cancel", variant: "link", onClick: onCancel, "data-tracking-id": "request-rme-cancel", isDisabled: isCreatingEscalation || isPostingComment || isUpdatingCase, "aria-label": t('Cancel') }, t('Cancel')))));
|
|
200
231
|
}
|
|
@@ -1 +1 @@
|
|
|
1
|
-
{"version":3,"file":"Case.d.ts","sourceRoot":"","sources":["../../../../src/components/CaseEditView/Case.tsx"],"names":[],"mappings":"
|
|
1
|
+
{"version":3,"file":"Case.d.ts","sourceRoot":"","sources":["../../../../src/components/CaseEditView/Case.tsx"],"names":[],"mappings":"AAeA,OAAO,KAAwC,MAAM,OAAO,CAAC;AAE7D,OAAO,EAAS,mBAAmB,EAAiD,MAAM,kBAAkB,CAAC;AAmB7G,UAAU,MAAM;IACZ,UAAU,EAAE,mBAAmB,CAAC;CACnC;AAED,MAAM,CAAC,OAAO,UAAU,IAAI,CAAC,KAAK,EAAE,MAAM,qBAoPzC"}
|
|
@@ -7,8 +7,9 @@ var __awaiter = (this && this.__awaiter) || function (thisArg, _arguments, P, ge
|
|
|
7
7
|
step((generator = generator.apply(thisArg, _arguments || [])).next());
|
|
8
8
|
});
|
|
9
9
|
};
|
|
10
|
+
import { useApolloClient } from '@apollo/client/react';
|
|
10
11
|
import { CoverSpinner, ErrorBoundary, OverviewContentLoader, ToastNotification, useDocumentTitle, usePrevious, } from '@rh-support/components';
|
|
11
|
-
import { GlobalMetadataStateContext, HostnameAwarenessModal } from '@rh-support/react-context';
|
|
12
|
+
import { fetchCaseDetails, GlobalMetadataStateContext, HostnameAwarenessModal } from '@rh-support/react-context';
|
|
12
13
|
import { AbilityContext, CaseDetailsFields, resourceActions, resources } from '@rh-support/user-permissions';
|
|
13
14
|
import { getUrlParsedParams, isValidCaseNumber } from '@rh-support/utils';
|
|
14
15
|
import isEmpty from 'lodash/isEmpty';
|
|
@@ -20,7 +21,7 @@ import { useCaseDispatch, useCaseSelector } from '../../context/CaseContext';
|
|
|
20
21
|
import { useCaseDetailsPageDispatchContext } from '../../context/CaseDetailsPageContext';
|
|
21
22
|
import { CaseReducerConstants } from '../../reducers/CaseConstNTypes';
|
|
22
23
|
import { fetchAttachments, fetchCaseEscalations, fetchExternalTrackers, fetchFeedbacks, } from '../../reducers/CaseDetailsPageReducer';
|
|
23
|
-
import {
|
|
24
|
+
import { setCaseAccountNumber } from '../../reducers/CaseReducer';
|
|
24
25
|
import { CaseDetailsAside } from './CaseDetailsAside';
|
|
25
26
|
import { CaseDetailsErrorMessage } from './CaseDetailsErrorMessage';
|
|
26
27
|
import CaseDetailsModals from './CaseDetailsModals';
|
|
@@ -28,8 +29,9 @@ import { CaseDetailsTabs } from './CaseDetailsTabs';
|
|
|
28
29
|
import CaseOverview from './CaseOverview';
|
|
29
30
|
import { PDFContext } from './PDFContainer';
|
|
30
31
|
export default function Case(props) {
|
|
31
|
-
const { globalMetadataState: { loggedInUserRights, loggedInUsersAccount
|
|
32
|
+
const { globalMetadataState: { loggedInUserRights, loggedInUsersAccount }, } = useContext(GlobalMetadataStateContext);
|
|
32
33
|
const caseDetailsPageDispatch = useCaseDetailsPageDispatchContext();
|
|
34
|
+
const apolloClient = useApolloClient();
|
|
33
35
|
const { t } = useTranslation();
|
|
34
36
|
// The `path` lets us build <Route> paths that are
|
|
35
37
|
// relative to the parent route, while the `url` lets
|
|
@@ -107,11 +109,11 @@ export default function Case(props) {
|
|
|
107
109
|
caseDispatch(action);
|
|
108
110
|
}
|
|
109
111
|
};
|
|
110
|
-
yield fetchCaseDetails(safeDispatch,
|
|
112
|
+
yield fetchCaseDetails(safeDispatch, apolloClient, targetCaseNumber, setCaseAccountNumber);
|
|
111
113
|
if (currentCaseRef.current !== targetCaseNumber)
|
|
112
114
|
return;
|
|
113
115
|
if (canSeeRMEs) {
|
|
114
|
-
fetchCaseEscalations((action) => currentCaseRef.current === targetCaseNumber && caseDetailsPageDispatch(action), targetCaseNumber,
|
|
116
|
+
fetchCaseEscalations((action) => currentCaseRef.current === targetCaseNumber && caseDetailsPageDispatch(action), targetCaseNumber, apolloClient);
|
|
115
117
|
}
|
|
116
118
|
if (canSeeAttachments) {
|
|
117
119
|
fetchAttachments((action) => currentCaseRef.current === targetCaseNumber && caseDetailsPageDispatch(action), targetCaseNumber, loggedInUsersAccount.data.secureSupport);
|
|
@@ -1 +1 @@
|
|
|
1
|
-
{"version":3,"file":"CaseDetailsAside.d.ts","sourceRoot":"","sources":["../../../../src/components/CaseEditView/CaseDetailsAside.tsx"],"names":[],"mappings":"AAkBA,OAAO,KAA2D,MAAM,OAAO,CAAC;
|
|
1
|
+
{"version":3,"file":"CaseDetailsAside.d.ts","sourceRoot":"","sources":["../../../../src/components/CaseEditView/CaseDetailsAside.tsx"],"names":[],"mappings":"AAkBA,OAAO,KAA2D,MAAM,OAAO,CAAC;AAahF,UAAU,MAAM;IACZ,UAAU,EAAE,MAAM,CAAC;CACtB;AAMD,wBAAgB,gBAAgB,CAAC,KAAK,EAAE,MAAM,qBA2Z7C"}
|
|
@@ -7,14 +7,14 @@ var __awaiter = (this && this.__awaiter) || function (thisArg, _arguments, P, ge
|
|
|
7
7
|
step((generator = generator.apply(thisArg, _arguments || [])).next());
|
|
8
8
|
});
|
|
9
9
|
};
|
|
10
|
-
import {
|
|
10
|
+
import { useQuery } from '@apollo/client/react';
|
|
11
11
|
import { Button, Checkbox, Icon, Popover, PopoverPosition, Switch, Tooltip } from '@patternfly/react-core';
|
|
12
12
|
import InfoCircleIcon from '@patternfly/react-icons/dist/js/icons/info-circle-icon';
|
|
13
13
|
import ListIcon from '@patternfly/react-icons/dist/js/icons/list-icon';
|
|
14
14
|
import LockIcon from '@patternfly/react-icons/dist/js/icons/lock-icon';
|
|
15
15
|
import OpenDrawerRightIcon from '@patternfly/react-icons/dist/js/icons/open-drawer-right-icon';
|
|
16
16
|
import TrendUpIcon from '@patternfly/react-icons/dist/js/icons/trend-up-icon';
|
|
17
|
-
import { ErrorBoundary, ToastNotification, useBreakpoint,
|
|
17
|
+
import { ErrorBoundary, ToastNotification, useBreakpoint, useForceUpdate } from '@rh-support/components';
|
|
18
18
|
import { GlobalMetadataDispatchContext, toggleViewAsCustomerFlag, useGlobalStateContext, useUserPreferences, } from '@rh-support/react-context';
|
|
19
19
|
import { ability, CaseDetailsFields, resourceActions, resources } from '@rh-support/user-permissions';
|
|
20
20
|
import { isSpecialSupportOfferingEnabled, scrollIntoView } from '@rh-support/utils';
|
|
@@ -26,14 +26,15 @@ import { Link } from 'react-router-dom';
|
|
|
26
26
|
import { useCaseSelector } from '../../context/CaseContext';
|
|
27
27
|
import { useCaseDetailsPageStateContext } from '../../context/CaseDetailsPageContext';
|
|
28
28
|
import { useRecommendationStateContext } from '../../context/RecommendationContext';
|
|
29
|
+
import { GET_ESCALATION_DETAILS, GET_PARENT_ID } from '../../graphql';
|
|
29
30
|
import { ActiveCustomerEscalation } from './ActiveCustomerEscalation';
|
|
30
31
|
import { CaseSolutions } from './CaseSolutions';
|
|
31
32
|
import { PDFContext } from './PDFContainer';
|
|
32
33
|
import { ESSRemoteSession, RemoteSessionAgreement } from './RequestRemoteSession';
|
|
33
34
|
export function CaseDetailsAside(props) {
|
|
34
|
-
var _a, _b;
|
|
35
|
+
var _a, _b, _c, _d, _e, _f, _g, _h, _j;
|
|
35
36
|
const { t } = useTranslation();
|
|
36
|
-
const { severity, status, isFetchingCaseDetails, isFetchingCaseDetailsError, acceptedRemoteSessionTerms, product, waitingOnCallback, groupNumber, } = useCaseSelector((state) => ({
|
|
37
|
+
const { severity, status, isFetchingCaseDetails, isFetchingCaseDetailsError, acceptedRemoteSessionTerms, product, waitingOnCallback, groupNumber, ownersCaseGroups, } = useCaseSelector((state) => ({
|
|
37
38
|
severity: state.caseDetails.severity,
|
|
38
39
|
status: state.caseDetails.status,
|
|
39
40
|
isFetchingCaseDetails: state.isFetchingCaseDetails,
|
|
@@ -42,12 +43,22 @@ export function CaseDetailsAside(props) {
|
|
|
42
43
|
waitingOnCallback: state.caseDetails.waitingOnCallback,
|
|
43
44
|
product: state.caseDetails.product,
|
|
44
45
|
groupNumber: state.caseDetails.groupNumber,
|
|
46
|
+
ownersCaseGroups: state.ownersCaseGroups,
|
|
45
47
|
}), isEqual);
|
|
46
48
|
const selectedProduct = product;
|
|
47
49
|
const { caseDetailsPageState: { caseEscalations }, } = useCaseDetailsPageStateContext();
|
|
48
50
|
const isCreateRMEVisible = (caseEscalations.data || []).length === 0 || caseEscalations.data.every((item) => item.status === 'Closed');
|
|
49
51
|
const { recommendationState: { isLoadingRecommendations, allDocs }, } = useRecommendationStateContext();
|
|
50
52
|
const { caseNumber } = props;
|
|
53
|
+
const { data: parentData, loading: isLoadingParentId } = useQuery(GET_PARENT_ID, {
|
|
54
|
+
variables: { where: { CaseNumber: { eq: caseNumber } } },
|
|
55
|
+
});
|
|
56
|
+
const parentId = (_f = (_e = (_d = (_c = (_b = (_a = parentData === null || parentData === void 0 ? void 0 : parentData.salesforce_support_uiapi) === null || _a === void 0 ? void 0 : _a.query) === null || _b === void 0 ? void 0 : _b.SalesforceSupportCase) === null || _c === void 0 ? void 0 : _c.edges) === null || _d === void 0 ? void 0 : _d[0]) === null || _e === void 0 ? void 0 : _e.node) === null || _f === void 0 ? void 0 : _f.Id;
|
|
57
|
+
const { loading: isLoadingEscalations } = useQuery(GET_ESCALATION_DETAILS, {
|
|
58
|
+
variables: { where: { ParentId: { eq: parentId } } },
|
|
59
|
+
skip: !parentId,
|
|
60
|
+
});
|
|
61
|
+
const isEscalationsFetching = isLoadingParentId || isLoadingEscalations;
|
|
51
62
|
const canCreateRME = ability.can(resourceActions.CREATE, resources.RME_ESCALATION);
|
|
52
63
|
const canCreateICE = ability.can(resourceActions.CREATE, resources.ICE_ESCALATION);
|
|
53
64
|
const canSeeToggleCustomerView = ability.can(resourceActions.PATCH, resources.CASE_DETAILS, CaseDetailsFields.CASE_DETAILS_TOGGLE_CUSTOMER_VIEW);
|
|
@@ -61,7 +72,8 @@ export function CaseDetailsAside(props) {
|
|
|
61
72
|
const isXLScreen = breakPoint.xl;
|
|
62
73
|
const toggleCustomerViewRef = useRef(null);
|
|
63
74
|
const isFirstMountRef = useRef(true);
|
|
64
|
-
const { globalMetadataState: { navBarRef, viewAsCustomer, loggedInUsersAccount, allProducts }, } = useGlobalStateContext();
|
|
75
|
+
const { globalMetadataState: { navBarRef, viewAsCustomer, loggedInUsersAccount, allProducts, loggedInUserRights }, } = useGlobalStateContext();
|
|
76
|
+
const isInternal = (_g = loggedInUserRights.data) === null || _g === void 0 ? void 0 : _g.isInternal();
|
|
65
77
|
const isSecureSupportAccount = loggedInUsersAccount.data.secureSupport;
|
|
66
78
|
// To check if user has read only access
|
|
67
79
|
const canReadCase = ability.can(resourceActions.READ, resources.CASE_DETAILS);
|
|
@@ -76,28 +88,15 @@ export function CaseDetailsAside(props) {
|
|
|
76
88
|
const { getOriginalCaseView, updateOriginalCaseView } = useUserPreferences();
|
|
77
89
|
const [viewAsInternalPref, setViewAsInternalPref] = useState();
|
|
78
90
|
const [isDefaultBoxChecked, setIsDefaultBoxChecked] = useState(true);
|
|
79
|
-
const [groups, setGroups] = useState([]);
|
|
80
91
|
const { isExportingPDF } = useContext(PDFContext);
|
|
81
|
-
//
|
|
82
|
-
const getCasegroupsWithWritePermissionFetch = useFetch(publicApi.caseGroups.getCaseGroupsForInternalUser, {
|
|
83
|
-
propgateErrors: true,
|
|
84
|
-
});
|
|
85
|
-
const fetchGroupsWithWritePermission = () => __awaiter(this, void 0, void 0, function* () {
|
|
86
|
-
try {
|
|
87
|
-
const userAccountNumber = loggedInUsersAccount.data.accountNumber;
|
|
88
|
-
const fetchedGroups = yield getCasegroupsWithWritePermissionFetch.request(userAccountNumber);
|
|
89
|
-
setGroups(fetchedGroups);
|
|
90
|
-
}
|
|
91
|
-
catch (error) {
|
|
92
|
-
console.error('Failed to fetch case groups with write permission:', error);
|
|
93
|
-
ToastNotification.addDangerMessage(t('Failed to fetch case groups'));
|
|
94
|
-
setGroups([]);
|
|
95
|
-
}
|
|
96
|
-
});
|
|
97
|
-
// Memoized permission check that updates when groupNumber or groups change
|
|
92
|
+
// TODO: When casegroups is deployed on SCT stage, update this logic to properly gate on ownersCaseGroups.data
|
|
98
93
|
const isWritePermissionforCase = useMemo(() => {
|
|
99
|
-
|
|
100
|
-
|
|
94
|
+
if (isInternal || groupNumber === '-1')
|
|
95
|
+
return true;
|
|
96
|
+
if (!ownersCaseGroups.data)
|
|
97
|
+
return true;
|
|
98
|
+
return (ownersCaseGroups.data || []).some((group) => group.groupNum === groupNumber);
|
|
99
|
+
}, [groupNumber, ownersCaseGroups.data, isInternal]);
|
|
101
100
|
useEffect(() => {
|
|
102
101
|
const userPreferredCaseView = () => __awaiter(this, void 0, void 0, function* () {
|
|
103
102
|
try {
|
|
@@ -121,7 +120,6 @@ export function CaseDetailsAside(props) {
|
|
|
121
120
|
}
|
|
122
121
|
});
|
|
123
122
|
userPreferredCaseView();
|
|
124
|
-
fetchGroupsWithWritePermission();
|
|
125
123
|
// eslint-disable-next-line react-hooks/exhaustive-deps
|
|
126
124
|
}, []);
|
|
127
125
|
const setSectionToScollRef = (sectionRef) => {
|
|
@@ -176,7 +174,7 @@ export function CaseDetailsAside(props) {
|
|
|
176
174
|
setIsDefaultBoxChecked(!isDefaultBoxChecked);
|
|
177
175
|
toggleViewAsCustomerFlag(globalMetadataDispatchContext);
|
|
178
176
|
};
|
|
179
|
-
const isSideBarExpanded = (
|
|
177
|
+
const isSideBarExpanded = (_h = caseDetailsAsidePanelRef.current) === null || _h === void 0 ? void 0 : _h.expanded;
|
|
180
178
|
if (isFetchingCaseDetails || isFetchingCaseDetailsError)
|
|
181
179
|
return null;
|
|
182
180
|
const renderCasePrefPopoverText = () => {
|
|
@@ -188,7 +186,7 @@ export function CaseDetailsAside(props) {
|
|
|
188
186
|
}
|
|
189
187
|
};
|
|
190
188
|
// To check if the user is ESS Customer and Product has ESS Support
|
|
191
|
-
const isESSCustomer = isSpecialSupportOfferingEnabled((
|
|
189
|
+
const isESSCustomer = isSpecialSupportOfferingEnabled((_j = allProducts.data) === null || _j === void 0 ? void 0 : _j.productsResult, selectedProduct);
|
|
192
190
|
return (React.createElement("aside", { className: `grid-aside ${isSideBarExpanded ? '' : 'sidebar-collapsed'} ` },
|
|
193
191
|
React.createElement("pfe-collapse-toggle", { "aria-label": `${isSideBarExpanded ? t('Collapse sidebar') : t('Expand sidebar')}`, "aria-controls": "case-details-aside-content", onClick: onToggleAside }, isSideBarExpanded ? (React.createElement("div", { className: `sidebar-header ${isExportingPDF ? 'hide-in-pdf' : ''}` },
|
|
194
192
|
React.createElement("div", { className: "case-detail-collapse-panel" },
|
|
@@ -205,7 +203,7 @@ export function CaseDetailsAside(props) {
|
|
|
205
203
|
!isLoadingRecommendations && allDocs.length > 0 && (React.createElement(Tooltip, { content: t('Top recommendations'), position: "left" },
|
|
206
204
|
React.createElement(Button, { icon: React.createElement(Icon, { className: "pf-v6-u-p-sm", size: "lg" },
|
|
207
205
|
React.createElement(ListIcon, null)), variant: "link", onClick: () => setSectionToScollRef(topSolutionsRef), className: "sidebar-section-toggle-btn", "aria-label": t('Top recommendations') }))),
|
|
208
|
-
!
|
|
206
|
+
!isEscalationsFetching && (canCreateICE || (canCreateRME && isCreateRMEVisible)) && (React.createElement(Tooltip, { content: t('Request an escalation'), position: "left" },
|
|
209
207
|
React.createElement(Button, { icon: React.createElement(Icon, { className: "pf-v6-u-p-sm", size: "lg" },
|
|
210
208
|
React.createElement(TrendUpIcon, null)), variant: "link", className: "sidebar-section-toggle-btn", onClick: () => setSectionToScollRef(createEscalationRef), "aria-label": t('Request an escalation') }))))))),
|
|
211
209
|
React.createElement("pfe-collapse-panel", { className: "sidebar-content", "pfe-animation": "false", id: "case-details-aside-content", ref: caseDetailsAsidePanelRef },
|
|
@@ -232,6 +230,6 @@ export function CaseDetailsAside(props) {
|
|
|
232
230
|
React.createElement(ESSRemoteSession, { waitingOnCallback: waitingOnCallback, remoteSessionTermsAcked: acceptedRemoteSessionTerms, caseNumber: caseNumber, caseSeverity: severity, caseStatus: status, ref: createEscalationRef, readOnly: canReadCase }))),
|
|
233
231
|
!isESSCustomer && (React.createElement(ErrorBoundary, { errorMsgInfo: { message: t('There was an error loading remote session agreement section') } },
|
|
234
232
|
React.createElement(RemoteSessionAgreement, { caseNumber: caseNumber, caseSeverity: severity, caseStatus: status, ref: createEscalationRef, waitingOnCallback: waitingOnCallback, acceptedRemoteSessionTerms: acceptedRemoteSessionTerms && waitingOnCallback, readOnly: canReadCase }))),
|
|
235
|
-
!
|
|
233
|
+
!isEscalationsFetching && isWritePermissionforCase && (React.createElement(ErrorBoundary, { errorMsgInfo: { message: t('There was an error loading customer escalation section') } },
|
|
236
234
|
React.createElement(ActiveCustomerEscalation, { caseNumber: caseNumber, caseSeverity: severity, caseStatus: status, ref: createEscalationRef })))))));
|
|
237
235
|
}
|
|
@@ -1 +1 @@
|
|
|
1
|
-
{"version":3,"file":"CaseDetailsTabs.d.ts","sourceRoot":"","sources":["../../../../src/components/CaseEditView/CaseDetailsTabs.tsx"],"names":[],"mappings":"AAmBA,OAAO,KAAiD,MAAM,OAAO,CAAC;AAEtE,OAAO,EAAE,mBAAmB,EAAa,MAAM,kBAAkB,CAAC;
|
|
1
|
+
{"version":3,"file":"CaseDetailsTabs.d.ts","sourceRoot":"","sources":["../../../../src/components/CaseEditView/CaseDetailsTabs.tsx"],"names":[],"mappings":"AAmBA,OAAO,KAAiD,MAAM,OAAO,CAAC;AAEtE,OAAO,EAAE,mBAAmB,EAAa,MAAM,kBAAkB,CAAC;AA2BlE,UAAU,MAAM;IACZ,UAAU,EAAE,MAAM,CAAC;IACnB,UAAU,EAAE,mBAAmB,CAAC;IAChC,QAAQ,EAAE,MAAM,CAAC;IACjB,OAAO,EAAE,KAAK,CAAC,gBAAgB,CAAC,cAAc,CAAC,CAAC;CACnD;AACD,wBAAgB,eAAe,CAAC,KAAK,EAAE,MAAM,qBAqS5C"}
|
|
@@ -17,7 +17,10 @@ import CaseDetailsManagement from './Tabs/CaseDetails/CaseDetailsManagement';
|
|
|
17
17
|
import CaseHistory from './Tabs/CaseHistory/CaseHistory';
|
|
18
18
|
import { CaseSummary } from './Tabs/CaseSummary/CaseSummary';
|
|
19
19
|
const RelatedTasks = React.lazy(() => import(/* webpackChunkName: 'CaseBugzilla' */ './Tabs/RelatedTasks/RelatedTasks'));
|
|
20
|
-
|
|
20
|
+
// TODO: Re-enable Action Plan tab when ready
|
|
21
|
+
// const CaseActionPlan = React.lazy(
|
|
22
|
+
// () => import(/* webpackChunkName: 'CaseActionPlan' */ './Tabs/CaseActionPlan/CaseActionPlan')
|
|
23
|
+
// );
|
|
21
24
|
const CasePrivateNotes = React.lazy(() => import(/* webpackChunkName: 'CasePrivateNotes' */ './Tabs/CasePrivateNotes/CasePrivateNotes'));
|
|
22
25
|
const CaseDiscussion = React.lazy(() => import(/* webpackChunkName: 'CaseDiscussion' */ './Tabs/CaseDiscussion/CaseDiscussion'));
|
|
23
26
|
const RMEEscalationList = React.lazy(() => import(/* webpackChunkName: 'RMEEscalationList' */ './Tabs/RMEEscalations/RMEEscalationList'));
|
|
@@ -49,7 +52,7 @@ export function CaseDetailsTabs(props) {
|
|
|
49
52
|
// const bugZillaTabRef: React.MutableRefObject<HTMLDivElement> = useRef(null);
|
|
50
53
|
const managementTabRef = useRef(null);
|
|
51
54
|
const privateNotesTabRef = useRef(null);
|
|
52
|
-
const actionPlanTabRef = useRef(null);
|
|
55
|
+
// const actionPlanTabRef: React.MutableRefObject<HTMLDivElement> = useRef(null);
|
|
53
56
|
const escalationTabRef = useRef(null);
|
|
54
57
|
const relatedTasksRef = useRef(null);
|
|
55
58
|
const caseHistoryTabRef = useRef(null);
|
|
@@ -86,14 +89,15 @@ export function CaseDetailsTabs(props) {
|
|
|
86
89
|
title: CaseDetailsTabsEnum.RELATED_TASKS,
|
|
87
90
|
component: React.createElement(RelatedTasks, null),
|
|
88
91
|
});
|
|
89
|
-
|
|
90
|
-
|
|
91
|
-
|
|
92
|
-
|
|
93
|
-
|
|
94
|
-
|
|
95
|
-
|
|
96
|
-
}
|
|
92
|
+
// TODO: Re-enable Action Plan tab when ready
|
|
93
|
+
// tabsToRender.push({
|
|
94
|
+
// 'data-tracking-id': 'case-details-actionplan-tab',
|
|
95
|
+
// key: 'action plan',
|
|
96
|
+
// ref: actionPlanTabRef,
|
|
97
|
+
// title: CaseDetailsTabsEnum.ACTION_PLAN,
|
|
98
|
+
// routePath: 'plan',
|
|
99
|
+
// component: <CaseActionPlan caseNumber={caseNumber} />,
|
|
100
|
+
// });
|
|
97
101
|
canSeePrivateNotes &&
|
|
98
102
|
tabsToRender.push({
|
|
99
103
|
'data-tracking-id': 'case-details-pvtnotes-tab',
|
|
@@ -1 +1 @@
|
|
|
1
|
-
{"version":3,"file":"index.d.ts","sourceRoot":"","sources":["../../../../../src/components/CaseEditView/CaseOverview/index.tsx"],"names":[],"mappings":"
|
|
1
|
+
{"version":3,"file":"index.d.ts","sourceRoot":"","sources":["../../../../../src/components/CaseEditView/CaseOverview/index.tsx"],"names":[],"mappings":"AAiCA,OAAO,KAAkD,MAAM,OAAO,CAAC;AA2BvE,UAAU,MAAM;IACZ,UAAU,EAAE,MAAM,CAAC;IACnB,OAAO,EAAE,KAAK,CAAC,gBAAgB,CAAC,cAAc,CAAC,CAAC;CACnD;AAED,MAAM,CAAC,OAAO,UAAU,YAAY,CAAC,KAAK,EAAE,MAAM,qBAkgBjD"}
|