@qoretechnologies/reqraft 0.10.64 → 0.10.65-pr.148.gc6381e4

package/.claude/CLAUDE.md

@@ -112,6 +112,7 @@ Status enum: `OPEN | CLOSED | CONNECTING | PAUSED`
 - Backed by `ReqraftStorageContext` → `StorageProvider` → persisted to server via user storage API
 - `includeAppPrefix` namespaces the key under the current `appName` from context
 - Storage loads from `currentUserStore` (user's `storage` field from `/users?action=current`)
+- A user the server marks `storage_writable: false` (an interactive support session, qorus#693) gets memory-only writes: the value updates for the page's lifetime and no `PUT users/_current_/` is sent (`storageIsWritable` in `StorageProvider.tsx`)
 
 ### Current User Store (`src/stores/currentUser/currentUser.tsx`)
 

package/dist/components/supportTicket/InterfaceReferenceTags.d.ts

@@ -15,6 +15,18 @@ export interface IInterfaceReferenceTagsProps {
     /** Open a referenced interface; chips are static (informational) when omitted —
      *  e.g. the staff view, which can't reach the customer's instance. */
     onInterfaceClick?: (reference: IInterfaceReference) => void;
+    /**
+     * Whether a reference can be opened right now; consulted only when `onInterfaceClick`
+     * is given, and every reference is linkable when it is omitted. A chip it refuses
+     * renders without the click and with an unlink glyph, and its tooltip carries
+     * `unlinkableReason` when there is one. A support reader can open only what the
+     * customer's grant covers, and an interface that moved group or was deleted since it
+     * was cited is a reference with nowhere to go — the chip still shows what was cited.
+     */
+    isInterfaceLinkable?: (reference: IInterfaceReference) => boolean;
+    /** Why a reference is not linkable, for the chip's tooltip ("not covered by the
+     *  grant", "no longer on the instance"). Consulted only for refused references. */
+    unlinkableReason?: (reference: IInterfaceReference) => string | undefined;
     /**
      * Detach a reference. Each chip grows an "×" when given — for the composer,
      * where the chips are the references you're about to send and so are still
@@ -55,5 +67,5 @@ export interface IInterfaceReferenceTagsProps {
  * thread (per message, no label), and the Qonsole card — so a reference looks
  * identical everywhere. Renders nothing when there are no references.
  */
-export declare const InterfaceReferenceTags: ({ references, label, resolveInterfaceIcon, onInterfaceClick, onRemove, size, intent, customTheme, resolveInterfaceImage, preferKindImage, }: IInterfaceReferenceTagsProps) => import("react/jsx-runtime").JSX.Element;
+export declare const InterfaceReferenceTags: ({ references, label, resolveInterfaceIcon, onInterfaceClick, isInterfaceLinkable, unlinkableReason, onRemove, size, intent, customTheme, resolveInterfaceImage, preferKindImage, }: IInterfaceReferenceTagsProps) => import("react/jsx-runtime").JSX.Element;
 //# sourceMappingURL=InterfaceReferenceTags.d.ts.map

package/dist/components/supportTicket/InterfaceReferenceTags.d.ts.map

@@ -1 +1 @@
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+{"version":3,"file":"InterfaceReferenceTags.d.ts","sourceRoot":"","sources":["../../../src/components/supportTicket/InterfaceReferenceTags.tsx"],"names":[],"mappings":"AAAA,OAAO,EAA+B,SAAS,EAAE,MAAM,0BAA0B,CAAC;AAClF,OAAO,EAAE,MAAM,EAAE,MAAM,+CAA+C,CAAC;AACvE,OAAO,EAAE,cAAc,EAAE,MAAM,OAAO,CAAC;AACvC,OAAO,EAEL,mBAAmB,EAGnB,qBAAqB,EACtB,MAAM,QAAQ,CAAC;AAGhB,MAAM,WAAW,4BAA4B;IAC3C,UAAU,CAAC,EAAE,mBAAmB,EAAE,CAAC;IACnC;2EACuE;IACvE,KAAK,CAAC,EAAE,MAAM,CAAC;IACf;;;wEAGoE;IACpE,oBAAoB,CAAC,EAAE,qBAAqB,CAAC;IAC7C;0EACsE;IACtE,gBAAgB,CAAC,EAAE,CAAC,SAAS,EAAE,mBAAmB,KAAK,IAAI,CAAC;IAC5D;;;;;;;OAOG;IACH,mBAAmB,CAAC,EAAE,CAAC,SAAS,EAAE,mBAAmB,KAAK,OAAO,CAAC;IAClE;uFACmF;IACnF,gBAAgB,CAAC,EAAE,CAAC,SAAS,EAAE,mBAAmB,KAAK,MAAM,GAAG,SAAS,CAAC;IAC1E;;;;;;OAMG;IACH,QAAQ,CAAC,EAAE,CAAC,SAAS,EAAE,mBAAmB,KAAK,IAAI,CAAC;IACpD,IAAI,CAAC,EAAE,MAAM,CAAC;IACd;0FACsF;IACtF,MAAM,CAAC,EAAE,cAAc,CAAC,OAAO,SAAS,CAAC,CAAC,QAAQ,CAAC,CAAC;IACpD,WAAW,CAAC,EAAE,cAAc,CAAC,OAAO,SAAS,CAAC,CAAC,aAAa,CAAC,CAAC;IAC9D;;0DAEsD;IACtD,qBAAqB,CAAC,EAAE,CAAC,SAAS,EAAE,mBAAmB,KAAK,MAAM,GAAG,SAAS,CAAC;IAC/E;;;;;;;;;;;;;OAaG;IACH,eAAe,CAAC,EAAE,OAAO,CAAC;CAC3B;AAED;;;;;;GAMG;AACH,eAAO,MAAM,sBAAsB,uLAahC,4BAA4B,4CAyD9B,CAAC"}

package/dist/components/supportTicket/InterfaceReferenceTags.js

@@ -13,7 +13,7 @@ var useLoadedImages_1 = require("./useLoadedImages");
  * identical everywhere. Renders nothing when there are no references.
  */
 var InterfaceReferenceTags = function (_a) {
-    var references = _a.references, label = _a.label, resolveInterfaceIcon = _a.resolveInterfaceIcon, onInterfaceClick = _a.onInterfaceClick, onRemove = _a.onRemove, _b = _a.size, size = _b === void 0 ? 'small' : _b, intent = _a.intent, customTheme = _a.customTheme, resolveInterfaceImage = _a.resolveInterfaceImage, _c = _a.preferKindImage, preferKindImage = _c === void 0 ? false : _c;
+    var references = _a.references, label = _a.label, resolveInterfaceIcon = _a.resolveInterfaceIcon, onInterfaceClick = _a.onInterfaceClick, isInterfaceLinkable = _a.isInterfaceLinkable, unlinkableReason = _a.unlinkableReason, onRemove = _a.onRemove, _b = _a.size, size = _b === void 0 ? 'small' : _b, intent = _a.intent, customTheme = _a.customTheme, resolveInterfaceImage = _a.resolveInterfaceImage, _c = _a.preferKindImage, preferKindImage = _c === void 0 ? false : _c;
     var resolveIcon = resolveInterfaceIcon !== null && resolveInterfaceIcon !== void 0 ? resolveInterfaceIcon : meta_1.defaultInterfaceIcon;
     var marks = (references !== null && references !== void 0 ? references : []).map(function (reference) {
         var _a, _b;
@@ -33,14 +33,21 @@ var InterfaceReferenceTags = function (_a) {
         return null;
     }
     return ((0, jsx_runtime_1.jsxs)(reqore_1.ReqoreControlGroup, { verticalAlign: 'center', wrap: true, gapSize: 'small', children: [label ? ((0, jsx_runtime_1.jsx)(reqore_1.ReqoreP, { size: 'small', effect: { opacity: 0.6 }, children: label })) : null, marks.map(function (_a) {
-                var _b;
+                var _b, _c;
                 var reference = _a.reference, icon = _a.icon, image = _a.image;
                 // The chosen image (see `preferKindImage`) once it has loaded; the kind's
                 // font icon until then, and if it fails.
                 var loaded = isLoaded(image);
-                return ((0, jsx_runtime_1.jsx)(reqore_1.ReqoreTag, { icon: icon, leftIconProps: loaded ? { image: image } : undefined, labelKey: reference.interface_kind, label: reference.interface_name, size: size, intent: intent, customTheme: customTheme, tooltip: onInterfaceClick
+                // Linkable: a click handler is wired AND the consumer does not refuse this one.
+                // A refused chip keeps its look and says why, instead of opening nothing.
+                var linkable = !!onInterfaceClick && ((_b = isInterfaceLinkable === null || isInterfaceLinkable === void 0 ? void 0 : isInterfaceLinkable(reference)) !== null && _b !== void 0 ? _b : true);
+                var reason = onInterfaceClick && !linkable ? unlinkableReason === null || unlinkableReason === void 0 ? void 0 : unlinkableReason(reference) : undefined;
+                var described = "".concat(reference.interface_kind, ": ").concat(reference.interface_name);
+                return ((0, jsx_runtime_1.jsx)(reqore_1.ReqoreTag, { icon: icon, leftIconProps: loaded ? { image: image } : undefined, rightIcon: onInterfaceClick && !linkable ? 'LinkUnlinkM' : undefined, labelKey: reference.interface_kind, label: reference.interface_name, size: size, intent: intent, customTheme: customTheme, tooltip: linkable
                         ? "Open ".concat(reference.interface_kind, " ").concat(reference.interface_name)
-                        : "".concat(reference.interface_kind, ": ").concat(reference.interface_name), onClick: onInterfaceClick ? function () { return onInterfaceClick(reference); } : undefined, onRemoveClick: onRemove ? function () { return onRemove(reference); } : undefined, removeTooltip: "Remove ".concat(reference.interface_kind, " ").concat(reference.interface_name) }, (_b = reference.reference_id) !== null && _b !== void 0 ? _b : "".concat(reference.interface_kind, ":").concat(reference.interface_name)));
+                        : reason
+                            ? "".concat(described, " \u2014 ").concat(reason)
+                            : described, onClick: linkable ? function () { return onInterfaceClick(reference); } : undefined, onRemoveClick: onRemove ? function () { return onRemove(reference); } : undefined, removeTooltip: "Remove ".concat(reference.interface_kind, " ").concat(reference.interface_name) }, (_c = reference.reference_id) !== null && _c !== void 0 ? _c : (0, meta_1.interfaceReferenceKey)(reference)));
             })] }));
 };
 exports.InterfaceReferenceTags = InterfaceReferenceTags;

package/dist/components/supportTicket/InterfaceReferenceTags.js.map

@@ -1 +1 @@
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package/dist/components/supportTicket/ReferencePicker.d.ts.map

@@ -1 +1 @@
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package/dist/components/supportTicket/ReferencePicker.js

@@ -198,7 +198,7 @@ var ReferencePicker = function (_a) {
     var visibleKinds = (0, react_1.useMemo)(function () { return kinds.filter(function (candidate) { return candidate === kind || matchesKind(candidate); }); }, [kinds, kind, matchesKind]);
     var pickedNames = (0, react_1.useMemo)(function () {
         return new Set((picked !== null && picked !== void 0 ? picked : [])
-            .filter(function (reference) { return reference.interface_kind === kind; })
+            .filter(function (reference) { return (0, meta_1.normalizeInterfaceKind)(reference.interface_kind) === (0, meta_1.normalizeInterfaceKind)(kind); })
             .map(function (reference) { return reference.interface_name; }));
     }, [picked, kind]);
     /** One shape from here down, whichever of the two the host passed. */

package/dist/components/supportTicket/ReferencePicker.js.map

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package/dist/components/supportTicket/WorkspaceAccessStatus.d.ts

@@ -0,0 +1,55 @@
+import { TSizes } from '@qoretechnologies/reqore/dist/constants/sizes';
+import { TReqoreIntent } from '@qoretechnologies/reqore/dist/constants/theme';
+import { IReqoreIconName } from '@qoretechnologies/reqore/dist/types/icons';
+import { TSupportAccessPolicy, TSupportGrantState } from './accessMeta';
+import { TTicketViewerRole } from './meta';
+/** What the value needs of a grant: the plane's `SupportAccessGrant`, a subset. */
+export interface IWorkspaceAccessGrantSummary {
+    state: TSupportGrantState | string;
+    issued_at?: string;
+    expires_at?: string;
+    until_resolved?: boolean;
+    created_by_type?: 'customer' | 'staff' | 'system' | string;
+    ended_at?: string;
+    end_cause?: string;
+}
+/** What the value needs of an open staff request. */
+export interface IWorkspaceAccessRequestSummary {
+    requested_at: string;
+    suggested_duration?: string;
+}
+export interface IWorkspaceAccessStatusAction {
+    label: string;
+    icon?: IReqoreIconName;
+    intent?: TReqoreIntent;
+    onClick: () => void;
+    loading?: boolean;
+    tooltip?: string;
+}
+export interface IWorkspaceAccessStatusProps {
+    /** the ticket's active grant, or the last one when none is active */
+    grant?: IWorkspaceAccessGrantSummary;
+    /** the open staff request, when there is one and no active grant */
+    request?: IWorkspaceAccessRequestSummary;
+    /** the account's setting; `never` is said when nothing else is there to say */
+    policy?: TSupportAccessPolicy | string;
+    /** who is reading: decides "by you" against "by the customer" */
+    viewerRole: TTicketViewerRole;
+    /** the clock, in ms; a story passes a fixed one */
+    now: number;
+    /** the one thing the viewer may do right now, rendered beside the sentence */
+    action?: IWorkspaceAccessStatusAction;
+    /** the rail's size by default */
+    size?: TSizes;
+    className?: string;
+}
+/** The sentence, its mark and its colour for the state the props describe. */
+export declare const describeWorkspaceAccess: ({ grant, request, policy, viewerRole, now }: Pick<IWorkspaceAccessStatusProps, 'grant' | 'request' | 'policy' | 'viewerRole' | 'now'>) => {
+    text: string;
+    tooltip?: string;
+    intent: TReqoreIntent;
+    icon: IReqoreIconName;
+    muted?: boolean;
+};
+export declare const WorkspaceAccessStatus: ({ grant, request, policy, viewerRole, now, action, size, className, }: IWorkspaceAccessStatusProps) => import("react/jsx-runtime").JSX.Element;
+//# sourceMappingURL=WorkspaceAccessStatus.d.ts.map

package/dist/components/supportTicket/WorkspaceAccessStatus.d.ts.map

@@ -0,0 +1 @@
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package/dist/components/supportTicket/WorkspaceAccessStatus.js

@@ -0,0 +1,79 @@
+"use strict";
+Object.defineProperty(exports, "__esModule", { value: true });
+exports.WorkspaceAccessStatus = exports.describeWorkspaceAccess = void 0;
+var jsx_runtime_1 = require("react/jsx-runtime");
+var reqore_1 = require("@qoretechnologies/reqore");
+var accessMeta_1 = require("./accessMeta");
+var TicketHeader_1 = require("./TicketHeader");
+var grantedBy = function (grant, viewerRole) {
+    if (grant.created_by_type === 'system')
+        return 'automatically';
+    if (grant.created_by_type === 'customer' || !grant.created_by_type) {
+        return viewerRole === 'customer' ? 'by you' : 'by the customer';
+    }
+    return 'by support';
+};
+/** The sentence, its mark and its colour for the state the props describe. */
+var describeWorkspaceAccess = function (_a) {
+    var _b, _c;
+    var grant = _a.grant, request = _a.request, policy = _a.policy, viewerRole = _a.viewerRole, now = _a.now;
+    if (grant && grant.state === 'active') {
+        var left = (0, accessMeta_1.millisUntil)(grant.expires_at, now);
+        if (!Number.isNaN(left) && left <= 0) {
+            return {
+                text: "Access ended ".concat((0, accessMeta_1.formatRelativeTime)(grant.expires_at, now)),
+                tooltip: (0, accessMeta_1.formatInstant)(grant.expires_at),
+                intent: 'muted',
+                icon: 'HourglassLine',
+            };
+        }
+        var ends = grant.expires_at ? " \u00B7 ends ".concat((0, accessMeta_1.formatRelativeTime)(grant.expires_at, now)) : '';
+        return {
+            text: "Granted ".concat(grantedBy(grant, viewerRole)).concat(ends),
+            tooltip: grant.expires_at
+                ? "Until ".concat((0, accessMeta_1.formatInstant)(grant.expires_at)).concat(grant.until_resolved ? ', or when the ticket is resolved' : '')
+                : undefined,
+            intent: (0, accessMeta_1.grantTimeIntent)(grant.expires_at, now),
+            icon: 'ShieldCheckLine',
+        };
+    }
+    if (grant) {
+        var meta = (0, accessMeta_1.supportGrantStateMeta)(grant.state);
+        var cause = (0, accessMeta_1.supportGrantEndCauseLabel)(grant.end_cause);
+        var when = (0, accessMeta_1.formatRelativeTime)((_b = grant.ended_at) !== null && _b !== void 0 ? _b : grant.expires_at, now);
+        return {
+            text: "Access ".concat(meta.label.toLowerCase()).concat(cause && cause !== meta.label.toLowerCase() ? ": ".concat(cause) : '').concat(when ? " \u00B7 ".concat(when) : ''),
+            tooltip: (0, accessMeta_1.formatInstant)((_c = grant.ended_at) !== null && _c !== void 0 ? _c : grant.expires_at) || undefined,
+            intent: meta.intent,
+            icon: meta.icon,
+        };
+    }
+    if (request) {
+        var since = (0, accessMeta_1.formatRelativeTime)(request.requested_at, now);
+        var duration = request.suggested_duration ? " for ".concat((0, accessMeta_1.supportAccessDurationLabel)(request.suggested_duration)) : '';
+        return {
+            text: viewerRole === 'customer'
+                ? "Qorus Support asks for access".concat(duration, " \u00B7 ").concat(since)
+                : "Requested".concat(duration, " \u00B7 awaiting the customer \u00B7 ").concat(since),
+            tooltip: (0, accessMeta_1.formatInstant)(request.requested_at),
+            intent: 'pending',
+            icon: 'TimeLine',
+        };
+    }
+    if (policy === 'never') {
+        return {
+            text: viewerRole === 'customer' ? 'Off: your setting is never' : "Not allowed: the account's setting is never",
+            intent: 'danger',
+            icon: 'ShieldCrossLine',
+        };
+    }
+    return { text: 'None', intent: 'muted', icon: 'ShieldLine', muted: true };
+};
+exports.describeWorkspaceAccess = describeWorkspaceAccess;
+var WorkspaceAccessStatus = function (_a) {
+    var grant = _a.grant, request = _a.request, policy = _a.policy, viewerRole = _a.viewerRole, now = _a.now, action = _a.action, _b = _a.size, size = _b === void 0 ? 'small' : _b, className = _a.className;
+    var _c = (0, exports.describeWorkspaceAccess)({ grant: grant, request: request, policy: policy, viewerRole: viewerRole, now: now }), text = _c.text, tooltip = _c.tooltip, intent = _c.intent, icon = _c.icon, muted = _c.muted;
+    return ((0, jsx_runtime_1.jsxs)(TicketHeader_1.TicketPersonValue, { className: "reqore-workspace-access-status".concat(className ? " ".concat(className) : ''), children: [(0, jsx_runtime_1.jsx)(reqore_1.ReqoreIcon, { icon: icon, size: 'tiny', color: intent }), (0, jsx_runtime_1.jsx)(reqore_1.ReqoreSpan, { size: size, tooltip: tooltip, effect: muted ? { opacity: 0.5 } : undefined, children: text }), action ? ((0, jsx_runtime_1.jsx)(reqore_1.ReqoreButton, { size: size, minimal: true, flat: true, icon: action.icon, intent: action.intent, loading: action.loading, tooltip: action.tooltip, onClick: action.onClick, className: 'reqore-workspace-access-status-action', children: action.label })) : null] }));
+};
+exports.WorkspaceAccessStatus = WorkspaceAccessStatus;
+//# sourceMappingURL=WorkspaceAccessStatus.js.map

package/dist/components/supportTicket/WorkspaceAccessStatus.js.map

@@ -0,0 +1 @@
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package/dist/components/supportTicket/accessMeta.d.ts

@@ -0,0 +1,50 @@
+import { TReqoreIntent } from '@qoretechnologies/reqore/dist/constants/theme';
+import { ITicketEnumMeta } from './meta';
+/** The account's support access setting, least to most restrictive. */
+export type TSupportAccessPolicy = 'auto' | 'ask' | 'never';
+/** Where the governing setting came from. `default` when the customer never chose;
+ *  `owner` when the workspace's billing owner's stricter setting governs the ticket. */
+export type TSupportAccessPolicySource = 'default' | 'signup' | 'prompt' | 'settings' | 'admin' | 'owner';
+export type TSupportGrantState = 'active' | 'revoked' | 'expired';
+export type TSupportGrantEndCause = 'customer_revoked' | 'staff_revoked' | 'superseded' | 'ticket_resolved' | 'ticket_closed' | 'policy_changed' | 'account_erased' | 'workspace_deleted' | 'expired';
+/** A duration a staff request suggests; the customer's Grant answers exactly it. */
+export type TSupportAccessDuration = '24h' | '72h' | '7d' | 'until_resolved';
+/** The grant's own audit trail (`…/access` `audit`, the account's access log). */
+export type TSupportAccessAuditAction = 'policy_set' | 'access_requested' | 'granted' | 'extended' | 'revoked' | 'expired' | 'used' | 'use_refused' | 'session_started' | 'session_ended';
+/** A mark with a sentence: the setting's meaning is what a customer decides on. */
+export interface ISupportAccessMeta extends ITicketEnumMeta {
+    description?: string;
+}
+export declare const SUPPORT_ACCESS_POLICY_META: Record<TSupportAccessPolicy, ISupportAccessMeta>;
+/** The setting's mark; an unknown value still reads as words. */
+export declare const supportAccessPolicyMeta: (value: string | undefined) => ISupportAccessMeta;
+export declare const SUPPORT_ACCESS_POLICY_SOURCE_LABEL: Record<TSupportAccessPolicySource, string>;
+export declare const supportAccessPolicySourceLabel: (source: string | undefined) => string;
+export declare const SUPPORT_GRANT_STATE_META: Record<TSupportGrantState, ISupportAccessMeta>;
+export declare const supportGrantStateMeta: (value: string | undefined) => ISupportAccessMeta;
+export declare const SUPPORT_GRANT_END_CAUSE_LABEL: Record<TSupportGrantEndCause, string>;
+export declare const supportGrantEndCauseLabel: (cause: string | undefined) => string | undefined;
+export declare const SUPPORT_ACCESS_DURATION_LABEL: Record<TSupportAccessDuration, string>;
+export declare const supportAccessDurationLabel: (duration: string | undefined) => string;
+/** The grant's own trail, as a customer's access log or a staff access view lists it. */
+export declare const SUPPORT_ACCESS_AUDIT_ACTION_META: Record<TSupportAccessAuditAction, ISupportAccessMeta>;
+/** An action the plane writes that this vocabulary has not caught up with still renders. */
+export declare const supportAccessAuditActionMeta: (action: string) => ISupportAccessMeta;
+/**
+ * "in 3 hours" / "2 days ago" against a clock the caller passes, so a story freezes it
+ * and two surfaces reading the same grant agree. An unparsable instant is an empty
+ * string, never "NaN years ago".
+ *
+ * Not `epoch-timeago` (what `ReqoreTimeAgo` and `TicketReferences` use): it speaks only
+ * of the past and reads the real clock, so it can neither say "in 3 hours" for a grant
+ * that is still running nor hold still in a story.
+ */
+export declare const formatRelativeTime: (iso: string | undefined, now: number, locale?: string) => string;
+/** The absolute instant, for a tooltip beside a relative one. */
+export declare const formatInstant: (iso: string | undefined, locale?: string) => string;
+/** Milliseconds until an instant; negative once it passed; NaN for nothing. */
+export declare const millisUntil: (iso: string | undefined, now: number) => number;
+/** The intent a grant's remaining time reads as: the state's, amber under an hour, muted once passed. */
+export declare const EXPIRING_SOON_MS: number;
+export declare const grantTimeIntent: (expiresAt: string | undefined, now: number) => TReqoreIntent;
+//# sourceMappingURL=accessMeta.d.ts.map

package/dist/components/supportTicket/accessMeta.d.ts.map

@@ -0,0 +1 @@
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package/dist/components/supportTicket/accessMeta.js

@@ -0,0 +1,174 @@
+"use strict";
+var __assign = (this && this.__assign) || function () {
+    __assign = Object.assign || function(t) {
+        for (var s, i = 1, n = arguments.length; i < n; i++) {
+            s = arguments[i];
+            for (var p in s) if (Object.prototype.hasOwnProperty.call(s, p))
+                t[p] = s[p];
+        }
+        return t;
+    };
+    return __assign.apply(this, arguments);
+};
+Object.defineProperty(exports, "__esModule", { value: true });
+exports.grantTimeIntent = exports.EXPIRING_SOON_MS = exports.millisUntil = exports.formatInstant = exports.formatRelativeTime = exports.supportAccessAuditActionMeta = exports.SUPPORT_ACCESS_AUDIT_ACTION_META = exports.supportAccessDurationLabel = exports.SUPPORT_ACCESS_DURATION_LABEL = exports.supportGrantEndCauseLabel = exports.SUPPORT_GRANT_END_CAUSE_LABEL = exports.supportGrantStateMeta = exports.SUPPORT_GRANT_STATE_META = exports.supportAccessPolicySourceLabel = exports.SUPPORT_ACCESS_POLICY_SOURCE_LABEL = exports.supportAccessPolicyMeta = exports.SUPPORT_ACCESS_POLICY_META = void 0;
+var meta_1 = require("./meta");
+/** `idle_paused` → "Idle paused": a wire value as words. */
+var UNKNOWN = { label: 'Unknown', intent: 'muted', icon: 'QuestionLine' };
+var lookup = function (table) {
+    return function (value) {
+        var _a;
+        return value === undefined
+            ? UNKNOWN
+            : ((_a = table[value]) !== null && _a !== void 0 ? _a : __assign(__assign({}, UNKNOWN), { label: (0, meta_1.humaniseWireValue)(value) }));
+    };
+};
+exports.SUPPORT_ACCESS_POLICY_META = {
+    auto: {
+        label: 'Granted automatically',
+        intent: 'success',
+        icon: 'ShieldCheckLine',
+        description: 'Read-only access for Qorus Support is granted automatically on every ticket filed.',
+    },
+    ask: {
+        label: 'Ask the customer',
+        intent: 'info',
+        icon: 'QuestionAnswerLine',
+        description: 'Support asks on each ticket; the customer decides whether to grant access.',
+    },
+    never: {
+        label: 'Never',
+        intent: 'danger',
+        icon: 'ShieldCrossLine',
+        description: 'No workspace access for Qorus Support. Support asks for information in the thread instead.',
+    },
+};
+/** The setting's mark; an unknown value still reads as words. */
+exports.supportAccessPolicyMeta = lookup(exports.SUPPORT_ACCESS_POLICY_META);
+exports.SUPPORT_ACCESS_POLICY_SOURCE_LABEL = {
+    default: 'the default, never chosen',
+    signup: 'chosen at sign-up',
+    prompt: 'chosen when first asked',
+    settings: 'chosen in the account settings',
+    admin: 'set by Qorus staff',
+    owner: "the workspace owner's stricter setting",
+};
+var supportAccessPolicySourceLabel = function (source) {
+    return (source && exports.SUPPORT_ACCESS_POLICY_SOURCE_LABEL[source]) ||
+        (0, meta_1.humaniseWireValue)(source !== null && source !== void 0 ? source : '');
+};
+exports.supportAccessPolicySourceLabel = supportAccessPolicySourceLabel;
+exports.SUPPORT_GRANT_STATE_META = {
+    active: { label: 'Active', intent: 'success', icon: 'ShieldCheckLine' },
+    revoked: { label: 'Revoked', intent: 'danger', icon: 'ShieldCrossLine' },
+    expired: { label: 'Expired', intent: 'muted', icon: 'HourglassLine' },
+};
+exports.supportGrantStateMeta = lookup(exports.SUPPORT_GRANT_STATE_META);
+exports.SUPPORT_GRANT_END_CAUSE_LABEL = {
+    customer_revoked: 'ended by the customer',
+    staff_revoked: 'ended by support',
+    superseded: 'extended into a new grant',
+    ticket_resolved: 'the ticket was resolved',
+    ticket_closed: 'the ticket was closed',
+    policy_changed: "the account's setting changed",
+    account_erased: 'the account was erased',
+    workspace_deleted: 'the workspace was deleted',
+    expired: 'expired',
+};
+var supportGrantEndCauseLabel = function (cause) { var _a; return cause ? ((_a = exports.SUPPORT_GRANT_END_CAUSE_LABEL[cause]) !== null && _a !== void 0 ? _a : (0, meta_1.humaniseWireValue)(cause)) : undefined; };
+exports.supportGrantEndCauseLabel = supportGrantEndCauseLabel;
+exports.SUPPORT_ACCESS_DURATION_LABEL = {
+    '24h': '24 hours',
+    '72h': '3 days',
+    '7d': '7 days',
+    until_resolved: 'until the ticket is resolved',
+};
+var supportAccessDurationLabel = function (duration) {
+    return (duration && exports.SUPPORT_ACCESS_DURATION_LABEL[duration]) ||
+        (0, meta_1.humaniseWireValue)(duration !== null && duration !== void 0 ? duration : '');
+};
+exports.supportAccessDurationLabel = supportAccessDurationLabel;
+/** The grant's own trail, as a customer's access log or a staff access view lists it. */
+exports.SUPPORT_ACCESS_AUDIT_ACTION_META = {
+    policy_set: { label: 'Setting changed', intent: 'info', icon: 'Settings3Line' },
+    access_requested: { label: 'Access requested', intent: 'pending', icon: 'ShieldUserLine' },
+    granted: { label: 'Access granted', intent: 'success', icon: 'ShieldCheckLine' },
+    extended: { label: 'Access extended', intent: 'info', icon: 'TimerLine' },
+    revoked: { label: 'Access revoked', intent: 'danger', icon: 'ShieldCrossLine' },
+    expired: { label: 'Access expired', intent: 'muted', icon: 'HourglassLine' },
+    used: { label: 'Workspace read', intent: 'info', icon: 'EyeLine' },
+    use_refused: { label: 'Read refused', intent: 'warning', icon: 'ForbidLine' },
+    session_started: { label: 'IDE session started', intent: 'info', icon: 'ExternalLinkLine' },
+    session_ended: { label: 'IDE session ended', intent: 'muted', icon: 'LogoutBoxLine' },
+};
+/** An action the plane writes that this vocabulary has not caught up with still renders. */
+var supportAccessAuditActionMeta = function (action) {
+    var _a;
+    return (_a = exports.SUPPORT_ACCESS_AUDIT_ACTION_META[action]) !== null && _a !== void 0 ? _a : __assign(__assign({}, UNKNOWN), { icon: 'HistoryLine', label: (0, meta_1.humaniseWireValue)(action) });
+};
+exports.supportAccessAuditActionMeta = supportAccessAuditActionMeta;
+/* ── time, against a clock the caller owns ───────────────────────────────────── */
+var RELATIVE_UNITS = [
+    ['year', 60 * 60 * 24 * 365],
+    ['month', 60 * 60 * 24 * 30],
+    ['week', 60 * 60 * 24 * 7],
+    ['day', 60 * 60 * 24],
+    ['hour', 60 * 60],
+    ['minute', 60],
+    ['second', 1],
+];
+/**
+ * "in 3 hours" / "2 days ago" against a clock the caller passes, so a story freezes it
+ * and two surfaces reading the same grant agree. An unparsable instant is an empty
+ * string, never "NaN years ago".
+ *
+ * Not `epoch-timeago` (what `ReqoreTimeAgo` and `TicketReferences` use): it speaks only
+ * of the past and reads the real clock, so it can neither say "in 3 hours" for a grant
+ * that is still running nor hold still in a story.
+ */
+var formatRelativeTime = function (iso, now, locale) {
+    if (locale === void 0) { locale = 'en'; }
+    if (!iso)
+        return '';
+    var then = new Date(iso).getTime();
+    if (Number.isNaN(then))
+        return '';
+    var seconds = Math.round((then - now) / 1000);
+    var rtf = new Intl.RelativeTimeFormat(locale, { numeric: 'auto' });
+    for (var _i = 0, RELATIVE_UNITS_1 = RELATIVE_UNITS; _i < RELATIVE_UNITS_1.length; _i++) {
+        var _a = RELATIVE_UNITS_1[_i], unit = _a[0], secondsInUnit = _a[1];
+        if (Math.abs(seconds) >= secondsInUnit || unit === 'second') {
+            return rtf.format(Math.round(seconds / secondsInUnit), unit);
+        }
+    }
+    return '';
+};
+exports.formatRelativeTime = formatRelativeTime;
+/** The absolute instant, for a tooltip beside a relative one. */
+var formatInstant = function (iso, locale) {
+    if (locale === void 0) { locale = 'en-GB'; }
+    if (!iso)
+        return '';
+    var date = new Date(iso);
+    return Number.isNaN(date.getTime())
+        ? iso
+        : date.toLocaleString(locale, { dateStyle: 'medium', timeStyle: 'short' });
+};
+exports.formatInstant = formatInstant;
+/** Milliseconds until an instant; negative once it passed; NaN for nothing. */
+var millisUntil = function (iso, now) {
+    return iso ? new Date(iso).getTime() - now : Number.NaN;
+};
+exports.millisUntil = millisUntil;
+/** The intent a grant's remaining time reads as: the state's, amber under an hour, muted once passed. */
+exports.EXPIRING_SOON_MS = 60 * 60 * 1000;
+var grantTimeIntent = function (expiresAt, now) {
+    var left = (0, exports.millisUntil)(expiresAt, now);
+    if (Number.isNaN(left))
+        return 'success';
+    if (left <= 0)
+        return 'muted';
+    return left < exports.EXPIRING_SOON_MS ? 'warning' : 'success';
+};
+exports.grantTimeIntent = grantTimeIntent;
+//# sourceMappingURL=accessMeta.js.map

package/dist/components/supportTicket/accessMeta.js.map

@@ -0,0 +1 @@
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package/dist/components/supportTicket/index.d.ts

@@ -1,4 +1,5 @@
 export * from './meta';
+export * from './accessMeta';
 export * from './ticketModel';
 export * from './attachmentAccess';
 export * from './AttachmentChips';
@@ -8,4 +9,5 @@ export * from './InterfaceReferenceTags';
 export * from './ReferencePicker';
 export * from './fileToAttachment';
 export * from './TicketReplyBox';
+export * from './WorkspaceAccessStatus';
 //# sourceMappingURL=index.d.ts.map

package/dist/components/supportTicket/index.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"index.d.ts","sourceRoot":"","sources":["../../../src/components/supportTicket/index.ts"],"names":[],"mappings":"AAAA,cAAc,QAAQ,CAAC;AACvB,cAAc,eAAe,CAAC;AAC9B,cAAc,oBAAoB,CAAC;AACnC,cAAc,mBAAmB,CAAC;AAClC,cAAc,kBAAkB,CAAC;AACjC,cAAc,gBAAgB,CAAC;AAC/B,cAAc,0BAA0B,CAAC;AACzC,cAAc,mBAAmB,CAAC;AAClC,cAAc,oBAAoB,CAAC;AACnC,cAAc,kBAAkB,CAAC"}
+{"version":3,"file":"index.d.ts","sourceRoot":"","sources":["../../../src/components/supportTicket/index.ts"],"names":[],"mappings":"AAAA,cAAc,QAAQ,CAAC;AACvB,cAAc,cAAc,CAAC;AAC7B,cAAc,eAAe,CAAC;AAC9B,cAAc,oBAAoB,CAAC;AACnC,cAAc,mBAAmB,CAAC;AAClC,cAAc,kBAAkB,CAAC;AACjC,cAAc,gBAAgB,CAAC;AAC/B,cAAc,0BAA0B,CAAC;AACzC,cAAc,mBAAmB,CAAC;AAClC,cAAc,oBAAoB,CAAC;AACnC,cAAc,kBAAkB,CAAC;AACjC,cAAc,yBAAyB,CAAC"}

package/dist/components/supportTicket/index.js

@@ -15,6 +15,7 @@ var __exportStar = (this && this.__exportStar) || function(m, exports) {
 };
 Object.defineProperty(exports, "__esModule", { value: true });
 __exportStar(require("./meta"), exports);
+__exportStar(require("./accessMeta"), exports);
 __exportStar(require("./ticketModel"), exports);
 __exportStar(require("./attachmentAccess"), exports);
 __exportStar(require("./AttachmentChips"), exports);
@@ -24,4 +25,5 @@ __exportStar(require("./InterfaceReferenceTags"), exports);
 __exportStar(require("./ReferencePicker"), exports);
 __exportStar(require("./fileToAttachment"), exports);
 __exportStar(require("./TicketReplyBox"), exports);
+__exportStar(require("./WorkspaceAccessStatus"), exports);
 //# sourceMappingURL=index.js.map

package/dist/components/supportTicket/index.js.map

@@ -1 +1 @@
-{"version":3,"file":"index.js","sourceRoot":"","sources":["../../../src/components/supportTicket/index.ts"],"names":[],"mappings":";;;;;;;;;;;;;;;;AAAA,yCAAuB;AACvB,gDAA8B;AAC9B,qDAAmC;AACnC,oDAAkC;AAClC,mDAAiC;AACjC,iDAA+B;AAC/B,2DAAyC;AACzC,oDAAkC;AAClC,qDAAmC;AACnC,mDAAiC"}
+{"version":3,"file":"index.js","sourceRoot":"","sources":["../../../src/components/supportTicket/index.ts"],"names":[],"mappings":";;;;;;;;;;;;;;;;AAAA,yCAAuB;AACvB,+CAA6B;AAC7B,gDAA8B;AAC9B,qDAAmC;AACnC,oDAAkC;AAClC,mDAAiC;AACjC,iDAA+B;AAC/B,2DAAyC;AACzC,oDAAkC;AAClC,qDAAmC;AACnC,mDAAiC;AACjC,0DAAwC"}