@qcobro/common 1.39.2 → 1.40.1

package/dist/config.d.ts

@@ -114,8 +114,11 @@ export declare function recordingUrlForFile(fileName: string | null | undefined,
 export declare function resolveRecordingUrl(channelData: Record<string, unknown> | null | undefined, baseUrl: string | null | undefined): string | undefined;
 /**
  * Derives the TTS product ref for a voice from its provider (e.g. an `elevenlabs`
- * voice → `tts.elevenlabs`). Used by both Voz IA (Autopilot) and pre-recorded
- * voice. Falls back to `tts.elevenlabs` when the voice isn't in the catalog.
+ * voice → `tts.elevenlabs`), for the Fonoster AUTOPILOT application's `productRef`
+ * (Voz IA calls only — pre-recorded dispatch never calls this: the co-located
+ * VoiceServer speaks via `res.say()` against whatever TTS product the Fonoster-side
+ * EXTERNAL application is configured with). Falls back to `tts.elevenlabs` when the
+ * voice isn't in the catalog.
  */
 export declare function ttsProductRefForVoice(voiceId: string, voices: VoiceCatalogEntry[]): string;
 /**
@@ -188,33 +191,6 @@ export declare const aiConfigSchema: z.ZodOptional<z.ZodObject<{
     }>>;
 }, z.core.$strip>>;
 export type AiConfig = z.infer<typeof aiConfigSchema>;
-export declare const ttsConfigSchema: z.ZodOptional<z.ZodObject<{
-    provider: z.ZodDefault<z.ZodLiteral<"elevenlabs">>;
-    apiKey: z.ZodOptional<z.ZodString>;
-    model: z.ZodDefault<z.ZodString>;
-    maxTextLength: z.ZodDefault<z.ZodNumber>;
-    cache: z.ZodPrefault<z.ZodObject<{
-        maxEntries: z.ZodDefault<z.ZodNumber>;
-        maxBytes: z.ZodDefault<z.ZodNumber>;
-    }, z.core.$strip>>;
-}, z.core.$strip>>;
-/**
- * The TTS settings a deployment gets when `qcobro.json` has no `tts` section at all — which
- * is a real configuration, since the ElevenLabs key can also arrive via `ELEVENLABS_API_KEY`.
- * Callers MUST use this rather than restating the numbers, or those deployments would silently
- * keep the old bounds whenever a default here changes.
- */
-export declare const ttsDefaults: {
-    provider: "elevenlabs";
-    model: string;
-    maxTextLength: number;
-    cache: {
-        maxEntries: number;
-        maxBytes: number;
-    };
-    apiKey?: string | undefined;
-};
-export type TtsConfig = z.infer<typeof ttsConfigSchema>;
 /**
  * A piece of user-facing copy that may be localized. Either a single string
  * (same text for every language) or a map of language code → string
@@ -429,16 +405,6 @@ export declare const qcobroConfigSchema: z.ZodObject<{
             onIngestion: "onIngestion";
         }>>;
     }, z.core.$strip>>;
-    tts: z.ZodOptional<z.ZodObject<{
-        provider: z.ZodDefault<z.ZodLiteral<"elevenlabs">>;
-        apiKey: z.ZodOptional<z.ZodString>;
-        model: z.ZodDefault<z.ZodString>;
-        maxTextLength: z.ZodDefault<z.ZodNumber>;
-        cache: z.ZodPrefault<z.ZodObject<{
-            maxEntries: z.ZodDefault<z.ZodNumber>;
-            maxBytes: z.ZodDefault<z.ZodNumber>;
-        }, z.core.$strip>>;
-    }, z.core.$strip>>;
     announcement: z.ZodOptional<z.ZodObject<{
         enabled: z.ZodDefault<z.ZodBoolean>;
         variant: z.ZodDefault<z.ZodEnum<{
@@ -518,8 +484,13 @@ export declare const qcobroConfigSchema: z.ZodObject<{
         leaseTtlSeconds: z.ZodOptional<z.ZodNumber>;
         eventsRetentionDays: z.ZodDefault<z.ZodNumber>;
         consecutiveSystemErrorPauseThreshold: z.ZodDefault<z.ZodNumber>;
-        voiceCompletionTimeoutMinutes: z.ZodDefault<z.ZodNumber>;
-        voiceCompletionSweepIntervalSeconds: z.ZodDefault<z.ZodNumber>;
+    }, z.core.$strip>>;
+    voiceCompletionSweep: z.ZodPrefault<z.ZodObject<{
+        floorMinutes: z.ZodDefault<z.ZodNumber>;
+        graceSeconds: z.ZodDefault<z.ZodNumber>;
+        notOriginatedMinutes: z.ZodDefault<z.ZodNumber>;
+        backstopMinutes: z.ZodDefault<z.ZodNumber>;
+        intervalSeconds: z.ZodDefault<z.ZodNumber>;
     }, z.core.$strip>>;
 }, z.core.$strip>;
 export type IdentityConfig = z.infer<typeof identityConfigSchema>;

package/dist/config.d.ts.map

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package/dist/config.js

@@ -1,6 +1,5 @@
 import { z } from "zod";
 import { ratesSchema } from "./billing/rates.js";
-import { PRERECORDED_SCRIPT_MAX_LENGTH } from "./schemas/agentTemplates.js";
 /**
  * QCobro service configuration — the shape of `qcobro.json`.
  *
@@ -44,8 +43,11 @@ export const fonosterConfigSchema = z
     /** Optional override for the Fonoster API endpoint (host:port). */
     endpoint: z.string().optional(),
     /** Default products/model used when building the Autopilot application. The
-     * TTS product is NOT set here — it is derived per voice (see `voices`) since
-     * both Voz IA and pre-recorded voice use it. */
+     * TTS product is NOT set here — it is derived per voice (see `voices`) for the
+     * Voz IA AUTOPILOT application's `productRef` (see {@link ttsProductRefForVoice}).
+     * Pre-recorded voice never goes through this: it speaks via the co-located
+     * VoiceServer's `res.say()`, against whatever TTS product the Fonoster-side
+     * EXTERNAL application is configured with. */
     autopilot: z
         .object({
         sttProductRef: z.string().default("stt.deepgram"),
@@ -106,11 +108,11 @@ export const fonosterConfigSchema = z
      * **Required whenever a `fonoster` section is present.** The section itself stays
      * optional — omitting it disables the voice channels entirely. What is not allowed is
      * the in-between: dispatching calls with no callback registered, which strands every
-     * gestión at `entrega: DISPATCHED` forever with no way to learn what happened.
+     * gestión at `delivery: DISPATCHED` forever with no way to learn what happened.
      */
     webhookBaseUrl: z.string().url({
         message: "fonoster.webhookBaseUrl is required. Voice dispatch without a callback URL strands " +
-            "every gestión at entrega=DISPATCHED with no way to learn the call result. Set it to " +
+            "every gestión at delivery=DISPATCHED with no way to learn the call result. Set it to " +
             "the apiserver's externally reachable base URL, or remove the whole `fonoster` " +
             "section to disable the voice channels."
     }),
@@ -215,8 +217,11 @@ export function resolveRecordingUrl(channelData, baseUrl) {
 }
 /**
  * Derives the TTS product ref for a voice from its provider (e.g. an `elevenlabs`
- * voice → `tts.elevenlabs`). Used by both Voz IA (Autopilot) and pre-recorded
- * voice. Falls back to `tts.elevenlabs` when the voice isn't in the catalog.
+ * voice → `tts.elevenlabs`), for the Fonoster AUTOPILOT application's `productRef`
+ * (Voz IA calls only — pre-recorded dispatch never calls this: the co-located
+ * VoiceServer speaks via `res.say()` against whatever TTS product the Fonoster-side
+ * EXTERNAL application is configured with). Falls back to `tts.elevenlabs` when the
+ * voice isn't in the catalog.
  */
 export function ttsProductRefForVoice(voiceId, voices) {
     const voice = voices.find((v) => v.id === voiceId);
@@ -245,12 +250,12 @@ export const twilioConfigSchema = z
      * **Required whenever a `twilio` section is present.** The section itself stays
      * optional — omitting it disables SMS entirely. Fire-and-forget SMS is no longer a
      * supported configuration: without the callback every SMS gestión sits at
-     * `entrega: DISPATCHED` permanently, which is indistinguishable from a message still
+     * `delivery: DISPATCHED` permanently, which is indistinguishable from a message still
      * in flight and makes delivery rate uncomputable.
      */
     webhookBaseUrl: z.string().url({
         message: "twilio.webhookBaseUrl is required. SMS dispatch without a status callback strands " +
-            "every gestión at entrega=DISPATCHED, which is indistinguishable from a message still " +
+            "every gestión at delivery=DISPATCHED, which is indistinguishable from a message still " +
             "in flight. Set it to the apiserver's externally reachable base URL, or remove the " +
             "whole `twilio` section to disable SMS."
     })
@@ -335,68 +340,6 @@ export const aiConfigSchema = z
     // at call time).
 })
     .optional();
-/**
- * Text-to-speech for previewing pre-recorded agent scripts in the console (the
- * Pre-grabada gestión detail plays the script as audio). Optional — when absent, the
- * apiKey falls back to `ELEVENLABS_API_KEY`, and if no key resolves the player is simply
- * unavailable. Voices come from `fonoster.voices`.
- */
-const ttsConfigObjectSchema = z.object({
-    provider: z.literal("elevenlabs").default("elevenlabs"),
-    apiKey: z.string().optional(),
-    model: z.string().default("eleven_multilingual_v2"),
-    /**
-     * Maximum accepted length (characters) for the `text` query parameter on
-     * `/api/voice/tts`; over-long requests are rejected with 400 before any provider call.
-     * This bounds the cost and cached size of any ONE synthesis, not how many can be
-     * requested — the endpoint is unauthenticated and does not dedupe in flight, so a
-     * caller sending distinct strings can still drive an unbounded number of billed calls.
-     * Auth or rate limiting on the route is the control for that; this is not it.
-     *
-     * Kept equal to `PRERECORDED_SCRIPT_MAX_LENGTH` so a script the console accepts is
-     * always one the player can speak.
-     */
-    maxTextLength: z.number().int().positive().default(PRERECORDED_SCRIPT_MAX_LENGTH),
-    /**
-     * Bounds for the in-memory cache of synthesized audio (keyed by `voiceId:text`).
-     * Both limits are enforced together as an LRU: entry count alone isn't enough
-     * because a synthesized MP3 can run from tens of KB to a few MB depending on
-     * script length, so a handful of long scripts could exhaust memory well under any
-     * reasonable entry cap.
-     */
-    cache: z
-        .object({
-        /**
-         * Max distinct `voiceId:text` entries retained at once. Sized for a working
-         * set of concurrently-referenced per-account scripts, not the full account
-         * base — least-recently-used entries are evicted first.
-         */
-        maxEntries: z.number().int().positive().default(100),
-        /**
-         * Max total bytes of cached audio. This runs alongside Postgres on a 2 vCPU /
-         * 2 GB VM with no container memory limit, so the cache needs a hard ceiling
-         * rather than growing with account count; 25 MiB keeps resident TTS audio to a
-         * small, fixed slice of that budget while still holding a realistic working
-         * set of scripts.
-         */
-        maxBytes: z
-            .number()
-            .int()
-            .positive()
-            .default(25 * 1024 * 1024)
-    })
-        // `prefault` runs the value through this schema, so the field defaults above stay the
-        // single source of truth — restating them here would drift the moment one changed.
-        .prefault({})
-});
-export const ttsConfigSchema = ttsConfigObjectSchema.optional();
-/**
- * The TTS settings a deployment gets when `qcobro.json` has no `tts` section at all — which
- * is a real configuration, since the ElevenLabs key can also arrive via `ELEVENLABS_API_KEY`.
- * Callers MUST use this rather than restating the numbers, or those deployments would silently
- * keep the old bounds whenever a default here changes.
- */
-export const ttsDefaults = ttsConfigObjectSchema.parse({});
 /**
  * A piece of user-facing copy that may be localized. Either a single string
  * (same text for every language) or a map of language code → string
@@ -533,7 +476,6 @@ export const qcobroConfigSchema = z.object({
     twilio: twilioConfigSchema,
     resend: resendConfigSchema,
     ai: aiConfigSchema,
-    tts: ttsConfigSchema,
     announcement: announcementConfigSchema,
     billing: billingConfigSchema,
     /**
@@ -609,17 +551,57 @@ export const qcobroConfigSchema = z.object({
          * any success or `DELIVERY_REJECTED` failure. Sized to ride out a short blip without
          * silently burning through every account's attempt cap during a real outage.
          */
-        consecutiveSystemErrorPauseThreshold: z.number().int().positive().default(10),
+        consecutiveSystemErrorPauseThreshold: z.number().int().positive().default(10)
+    })
+        .prefault({}),
+    /**
+     * Voice completion sweep. Finalizes a VOICE_AI/VOICE_PRERECORDED gestión stuck at
+     * `delivery: DISPATCHED` once its own completion signal (autopilot conversation.ended
+     * webhook / pre-recorded VoiceServer onCompleted) never arrives, by classifying it from
+     * Fonoster's call detail record (CDR) instead of guessing. Runs on its own interval,
+     * independent of `engine.enabled` — manual/ad-hoc voice dispatch needs this finalization
+     * too, and must not depend on the campaigns engine happening to be running.
+     */
+    voiceCompletionSweep: z
+        .object({
+        /**
+         * Minutes a VOICE_AI/VOICE_PRERECORDED gestión may sit at `delivery: DISPATCHED`
+         * before the sweep starts consulting the CDR for it. Short on purpose: a CDR lookup
+         * is cheap, and the point is closing out a call that has genuinely ended, not
+         * waiting out a grace period — see `graceSeconds` below for that.
+         */
+        floorMinutes: z.number().int().positive().default(2),
+        /**
+         * Seconds a terminal CDR must have been ended for before the sweep will finalize the
+         * gestión from it. The CDR write and the channel's own live completion signal (the
+         * autopilot webhook, the co-located VoiceServer) fire off the same event and race; the
+         * sweep's DB-guarded write is final for whichever side reaches it first, so without
+         * this grace a sweep pass that lands in that race window can permanently discard a
+         * real answered outcome. Measured from the CDR's own `endedAt`, not from dispatch or
+         * from when the sweep happens to poll.
+         */
+        graceSeconds: z.number().int().nonnegative().default(60),
+        /**
+         * Minutes past dispatch before a gestión with no CDR at all (Fonoster's `NOT_FOUND`)
+         * is finalized `deliveryReason: NOT_ORIGINATED`. Deliberately longer than
+         * `floorMinutes`: that write is irreversible, and while there's no live signal to
+         * race against here, the CDR's start record can lag dispatch (Influx read lag, a
+         * queueing hiccup) — finalizing too early risks recording a call that is still just
+         * about to exist as one that never happened.
+         */
+        notOriginatedMinutes: z.number().int().positive().default(5),
         /**
-         * Minutes a VOICE_AI/VOICE_PRERECORDED gestión may sit at entrega=DISPATCHED with no
-         * completion signal (autopilot conversation.ended webhook / pre-recorded VoiceServer
-         * onCompleted) before the timeout sweep finalizes it FAILED (deliveryReason:
-         * PROVIDER_ERROR) — the replacement for the old Fonoster-CDR polling recovery path.
-         * A single shared value across both channels, not per-channel, to keep this simple.
+         * Minutes past which a gestión whose CDR still carries no status (the provider lost
+         * the end-of-call record, or never writes one) is finalized anyway — `deliveryReason:
+         * OUTCOME_UNKNOWN`, or the CDR's own mapped reason if it has a terminal status but an
+         * unparseable `endedAt` — rather than polled forever. 70 is not a round default: the
+         * platform's dialplan sets `TIMEOUT(absolute)=3600`, so no channel survives past 60
+         * minutes — past that plus a margin, an uncleared CDR has genuinely lost its end
+         * record rather than still being a live call.
          */
-        voiceCompletionTimeoutMinutes: z.number().int().positive().default(10),
-        /** How often the timeout sweep itself runs, piggybacked on the engine tick loop. */
-        voiceCompletionSweepIntervalSeconds: z.number().int().positive().default(120)
+        backstopMinutes: z.number().int().positive().default(70),
+        /** How often the sweep itself runs. */
+        intervalSeconds: z.number().int().positive().default(120)
     })
         .prefault({})
 });

package/dist/config.js.map

@@ -1 +1 @@
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package/dist/schemas/agentEvaluations.d.ts

@@ -37,7 +37,7 @@ export declare const evalExpectedToolSchema: z.ZodObject<{
 }, z.core.$strip>;
 /**
  * A single turn's optional expectation. `tools` is graded for `VOICE_AI` only (relayed from
- * Fonoster); `action`/`resultado` are graded for `EMAIL`/`WHATSAPP` (the behavioral analog of
+ * Fonoster); `action`/`outcome` are graded for `EMAIL`/`WHATSAPP` (the behavioral analog of
  * an expected tool call — see design.md). `text` is graded for all three: VOICE_AI relays it
  * to Fonoster's own `evaluateIntelligence` judge; EMAIL/WHATSAPP grade it in-process —
  * `EXACT` is a literal match, `SIMILAR` runs QCobro's own judge (`TextSimilarityJudge`),
@@ -69,7 +69,7 @@ export declare const evalExpectedSchema: z.ZodObject<{
         resolve: "resolve";
         escalate: "escalate";
     }>>;
-    resultado: z.ZodOptional<z.ZodEnum<{
+    outcome: z.ZodOptional<z.ZodEnum<{
         PAYMENT_PROMISE: "PAYMENT_PROMISE";
         NEW_TERMS: "NEW_TERMS";
         PAID: "PAID";
@@ -102,7 +102,7 @@ export declare const evalTurnSchema: z.ZodObject<{
             resolve: "resolve";
             escalate: "escalate";
         }>>;
-        resultado: z.ZodOptional<z.ZodEnum<{
+        outcome: z.ZodOptional<z.ZodEnum<{
             PAYMENT_PROMISE: "PAYMENT_PROMISE";
             NEW_TERMS: "NEW_TERMS";
             PAID: "PAID";
@@ -155,7 +155,7 @@ export declare const evalScenarioSchema: z.ZodObject<{
                 resolve: "resolve";
                 escalate: "escalate";
             }>>;
-            resultado: z.ZodOptional<z.ZodEnum<{
+            outcome: z.ZodOptional<z.ZodEnum<{
                 PAYMENT_PROMISE: "PAYMENT_PROMISE";
                 NEW_TERMS: "NEW_TERMS";
                 PAID: "PAID";
@@ -226,7 +226,7 @@ export declare const evalTemplateSchema: z.ZodDiscriminatedUnion<[z.ZodObject<{
                     resolve: "resolve";
                     escalate: "escalate";
                 }>>;
-                resultado: z.ZodOptional<z.ZodEnum<{
+                outcome: z.ZodOptional<z.ZodEnum<{
                     PAYMENT_PROMISE: "PAYMENT_PROMISE";
                     NEW_TERMS: "NEW_TERMS";
                     PAID: "PAID";
@@ -287,7 +287,7 @@ export declare const evalTemplateSchema: z.ZodDiscriminatedUnion<[z.ZodObject<{
                     resolve: "resolve";
                     escalate: "escalate";
                 }>>;
-                resultado: z.ZodOptional<z.ZodEnum<{
+                outcome: z.ZodOptional<z.ZodEnum<{
                     PAYMENT_PROMISE: "PAYMENT_PROMISE";
                     NEW_TERMS: "NEW_TERMS";
                     PAID: "PAID";
@@ -348,7 +348,7 @@ export declare const evalTemplateSchema: z.ZodDiscriminatedUnion<[z.ZodObject<{
                     resolve: "resolve";
                     escalate: "escalate";
                 }>>;
-                resultado: z.ZodOptional<z.ZodEnum<{
+                outcome: z.ZodOptional<z.ZodEnum<{
                     PAYMENT_PROMISE: "PAYMENT_PROMISE";
                     NEW_TERMS: "NEW_TERMS";
                     PAID: "PAID";
@@ -408,7 +408,7 @@ export declare const evaluateExistingTargetSchema: z.ZodObject<{
                     resolve: "resolve";
                     escalate: "escalate";
                 }>>;
-                resultado: z.ZodOptional<z.ZodEnum<{
+                outcome: z.ZodOptional<z.ZodEnum<{
                     PAYMENT_PROMISE: "PAYMENT_PROMISE";
                     NEW_TERMS: "NEW_TERMS";
                     PAID: "PAID";
@@ -469,7 +469,7 @@ export declare const evaluateInputSchema: z.ZodUnion<readonly [z.ZodObject<{
                     resolve: "resolve";
                     escalate: "escalate";
                 }>>;
-                resultado: z.ZodOptional<z.ZodEnum<{
+                outcome: z.ZodOptional<z.ZodEnum<{
                     PAYMENT_PROMISE: "PAYMENT_PROMISE";
                     NEW_TERMS: "NEW_TERMS";
                     PAID: "PAID";

package/dist/schemas/agentEvaluations.d.ts.map

@@ -1 +1 @@
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package/dist/schemas/agentEvaluations.js

@@ -1,6 +1,6 @@
 import { z } from "zod";
 import { createAgentTemplateSchema } from "./agentTemplates.js";
-import { resultadoSchema } from "./contactLog.js";
+import { outcomeSchema } from "./contactLog.js";
 /**
  * The account context an eval scenario runs against — author-facing fields only
  * (no id/portfolioId/timestamps). The apiserver fills those bookkeeping fields with
@@ -35,7 +35,7 @@ export const evalExpectedToolSchema = z.object({
 });
 /**
  * A single turn's optional expectation. `tools` is graded for `VOICE_AI` only (relayed from
- * Fonoster); `action`/`resultado` are graded for `EMAIL`/`WHATSAPP` (the behavioral analog of
+ * Fonoster); `action`/`outcome` are graded for `EMAIL`/`WHATSAPP` (the behavioral analog of
  * an expected tool call — see design.md). `text` is graded for all three: VOICE_AI relays it
  * to Fonoster's own `evaluateIntelligence` judge; EMAIL/WHATSAPP grade it in-process —
  * `EXACT` is a literal match, `SIMILAR` runs QCobro's own judge (`TextSimilarityJudge`),
@@ -54,11 +54,12 @@ export const evalExpectedSchema = z
     text: evalExpectedTextSchema.optional(),
     tools: z.array(evalExpectedToolSchema).optional(),
     action: z.enum(["reply", "ignore", "resolve", "escalate"]).optional(),
-    resultado: resultadoSchema.optional()
+    outcome: outcomeSchema.optional()
 })
-    // Strict so the `outcome` -> `resultado` rename fails loudly. A permissive object would
-    // strip an eval suite's legacy `outcome` key, leave the expectation unevaluated, and report
-    // every turn as passing - a silently green suite that checks nothing.
+    // Strict so an eval suite still using `resultado` (this field's name before the
+    // contact-log-axes English rename) fails loudly. A permissive object would strip that
+    // legacy key, leave the expectation unevaluated, and report every turn as passing - a
+    // silently green suite that checks nothing.
     .strict();
 export const evalTurnSchema = z.object({
     input: z.string().min(1),

package/dist/schemas/agentEvaluations.js.map

@@ -1 +1 @@
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+{"version":3,"file":"agentEvaluations.js","sourceRoot":"","sources":["../../src/schemas/agentEvaluations.ts"],"names":[],"mappings":"AAAA,OAAO,EAAE,CAAC,EAAE,MAAM,KAAK,CAAC;AACxB,OAAO,EAAE,yBAAyB,EAAE,MAAM,qBAAqB,CAAC;AAChE,OAAO,EAAE,aAAa,EAAE,MAAM,iBAAiB,CAAC;AAEhD;;;;;GAKG;AACH,MAAM,CAAC,MAAM,iBAAiB,GAAG,CAAC,CAAC,MAAM,CAAC;IACxC,QAAQ,EAAE,CAAC,CAAC,MAAM,EAAE,CAAC,GAAG,CAAC,CAAC,CAAC;IAC3B,eAAe,EAAE,CAAC,CAAC,MAAM,EAAE,CAAC,OAAO,CAAC,CAAC,CAAC;IACtC,kBAAkB,EAAE,CAAC,CAAC,MAAM,EAAE,CAAC,OAAO,CAAC,CAAC,CAAC;IACzC,WAAW,EAAE,CAAC,CAAC,MAAM,EAAE,CAAC,GAAG,EAAE,CAAC,OAAO,CAAC,CAAC,CAAC;IACxC,WAAW,EAAE,CAAC,CAAC,MAAM,EAAE,CAAC,OAAO,CAAC,CAAC,CAAC;IAClC,cAAc,EAAE,CAAC,CAAC,MAAM,EAAE,CAAC,QAAQ,EAAE;IACrC,WAAW,EAAE,CAAC,CAAC,MAAM,EAAE,CAAC,GAAG,EAAE,CAAC,OAAO,CAAC,CAAC,CAAC;IACxC,kBAAkB,EAAE,CAAC,CAAC,MAAM,EAAE,CAAC,GAAG,EAAE,CAAC,OAAO,CAAC,CAAC,CAAC;IAC/C,eAAe,EAAE,CAAC,CAAC,MAAM,EAAE,CAAC,QAAQ,EAAE,CAAC,QAAQ,EAAE;IACjD,iBAAiB,EAAE,CAAC,CAAC,MAAM,EAAE,CAAC,QAAQ,EAAE;IACxC,iBAAiB,EAAE,CAAC,CAAC,MAAM,EAAE,CAAC,QAAQ,EAAE;IACxC,eAAe,EAAE,CAAC,CAAC,MAAM,EAAE,CAAC,QAAQ,EAAE;IACtC,cAAc,EAAE,CAAC,CAAC,MAAM,EAAE,CAAC,QAAQ,EAAE;IACrC,QAAQ,EAAE,CAAC,CAAC,MAAM,EAAE,CAAC,OAAO,CAAC,KAAK,CAAC;CACpC,CAAC,CAAC;AAGH,2FAA2F;AAC3F,MAAM,CAAC,MAAM,sBAAsB,GAAG,CAAC,CAAC,MAAM,CAAC;IAC7C,IAAI,EAAE,CAAC,CAAC,IAAI,CAAC,CAAC,OAAO,EAAE,SAAS,CAAC,CAAC;IAClC,QAAQ,EAAE,CAAC,CAAC,MAAM,EAAE,CAAC,GAAG,CAAC,CAAC,CAAC;CAC5B,CAAC,CAAC;AAEH,kGAAkG;AAClG,MAAM,CAAC,MAAM,sBAAsB,GAAG,CAAC,CAAC,MAAM,CAAC;IAC7C,IAAI,EAAE,CAAC,CAAC,MAAM,EAAE,CAAC,GAAG,CAAC,CAAC,CAAC;IACvB,UAAU,EAAE,CAAC,CAAC,MAAM,CAAC,CAAC,CAAC,MAAM,EAAE,EAAE,CAAC,CAAC,OAAO,EAAE,CAAC,CAAC,QAAQ,EAAE;CACzD,CAAC,CAAC;AAEH;;;;;;;;;;;;;;;GAeG;AACH,MAAM,CAAC,MAAM,kBAAkB,GAAG,CAAC;KAChC,MAAM,CAAC;IACN,IAAI,EAAE,sBAAsB,CAAC,QAAQ,EAAE;IACvC,KAAK,EAAE,CAAC,CAAC,KAAK,CAAC,sBAAsB,CAAC,CAAC,QAAQ,EAAE;IACjD,MAAM,EAAE,CAAC,CAAC,IAAI,CAAC,CAAC,OAAO,EAAE,QAAQ,EAAE,SAAS,EAAE,UAAU,CAAC,CAAC,CAAC,QAAQ,EAAE;IACrE,OAAO,EAAE,aAAa,CAAC,QAAQ,EAAE;CAClC,CAAC;IACF,gFAAgF;IAChF,sFAAsF;IACtF,sFAAsF;IACtF,4CAA4C;KAC3C,MAAM,EAAE,CAAC;AAEZ,MAAM,CAAC,MAAM,cAAc,GAAG,CAAC,CAAC,MAAM,CAAC;IACrC,KAAK,EAAE,CAAC,CAAC,MAAM,EAAE,CAAC,GAAG,CAAC,CAAC,CAAC;IACxB,QAAQ,EAAE,kBAAkB,CAAC,QAAQ,EAAE;CACxC,CAAC,CAAC;AAEH,MAAM,CAAC,MAAM,kBAAkB,GAAG,CAAC,CAAC,MAAM,CAAC;IACzC,GAAG,EAAE,CAAC,CAAC,MAAM,EAAE,CAAC,GAAG,CAAC,CAAC,CAAC;IACtB;oFACgF;IAChF,WAAW,EAAE,CAAC,CAAC,MAAM,EAAE,CAAC,QAAQ,EAAE;IAClC,OAAO,EAAE,iBAAiB;IAC1B,KAAK,EAAE,CAAC,CAAC,KAAK,CAAC,cAAc,CAAC,CAAC,GAAG,CAAC,CAAC,CAAC;CACtC,CAAC,CAAC;AAIH,0EAA0E;AAC1E,6FAA6F;AAC7F,8FAA8F;AAC9F,sFAAsF;AACtF,kCAAkC;AAClC,MAAM,CAAC,aAAa,EAAE,sBAAsB,EAAE,SAAS,EAAE,WAAW,EAAE,cAAc,CAAC,GACnF,yBAAyB,CAAC,OAAO,CAAC;AAEpC,SAAS,gBAAgB,CAAC,MAA8C,EAAE,QAAgB;IACxF,IAAI,MAAM,CAAC,KAAK,CAAC,IAAI,CAAC,KAAK,KAAK,QAAQ,EAAE,CAAC;QACzC,MAAM,IAAI,KAAK,CACb,6DAA6D,QAAQ,cAAc;YACjF,IAAI,MAAM,CAAC,KAAK,CAAC,IAAI,CAAC,KAAK,8DAA8D,CAC5F,CAAC;IACJ,CAAC;AACH,CAAC;AACD,gBAAgB,CAAC,aAAa,EAAE,UAAU,CAAC,CAAC;AAC5C,gBAAgB,CAAC,sBAAsB,EAAE,mBAAmB,CAAC,CAAC;AAC9D,gBAAgB,CAAC,SAAS,EAAE,KAAK,CAAC,CAAC;AACnC,gBAAgB,CAAC,WAAW,EAAE,OAAO,CAAC,CAAC;AACvC,gBAAgB,CAAC,cAAc,EAAE,UAAU,CAAC,CAAC;AAE7C,MAAM,aAAa,GAAG,EAAE,SAAS,EAAE,CAAC,CAAC,KAAK,CAAC,kBAAkB,CAAC,CAAC,GAAG,CAAC,CAAC,CAAC,EAAE,CAAC;AAExE;;;;;;GAMG;AACH,MAAM,CAAC,MAAM,kBAAkB,GAAG,CAAC,CAAC,kBAAkB,CAAC,MAAM,EAAE;IAC7D,aAAa,CAAC,MAAM,CAAC,aAAa,CAAC;IACnC,WAAW,CAAC,MAAM,CAAC,aAAa,CAAC;IACjC,cAAc,CAAC,MAAM,CAAC,aAAa,CAAC;CACrC,CAAC,CAAC;AAGH;8CAC8C;AAC9C,MAAM,CAAC,MAAM,4BAA4B,GAAG,CAAC,CAAC,MAAM,CAAC;IACnD,eAAe,EAAE,CAAC,CAAC,MAAM,EAAE,CAAC,GAAG,CAAC,CAAC,CAAC;IAClC,SAAS,EAAE,CAAC,CAAC,KAAK,CAAC,kBAAkB,CAAC,CAAC,GAAG,CAAC,CAAC,CAAC;CAC9C,CAAC,CAAC;AAEH,iGAAiG;AACjG,MAAM,CAAC,MAAM,wBAAwB,GAAG,CAAC,CAAC,MAAM,CAAC;IAC/C,IAAI,EAAE,CAAC,CAAC,MAAM,EAAE,CAAC,GAAG,CAAC,CAAC,CAAC;CACxB,CAAC,CAAC;AAEH,MAAM,CAAC,MAAM,mBAAmB,GAAG,CAAC,CAAC,KAAK,CAAC;IACzC,4BAA4B;IAC5B,wBAAwB;CACzB,CAAC,CAAC;AAKH;qFACqF;AACrF,MAAM,CAAC,MAAM,sBAAsB,GAAG,CAAC,CAAC,kBAAkB,CAAC,MAAM,EAAE;IACjE,SAAS;IACT,sBAAsB;CACvB,CAAC,CAAC;AAEH,MAAM,CAAC,MAAM,2BAA2B,GAAG,CAAC,CAAC,MAAM,CAAC;IAClD,eAAe,EAAE,CAAC,CAAC,MAAM,EAAE,CAAC,GAAG,CAAC,CAAC,CAAC;IAClC,OAAO,EAAE,iBAAiB;CAC3B,CAAC,CAAC;AAEH,MAAM,CAAC,MAAM,uBAAuB,GAAG,CAAC,CAAC,MAAM,CAAC;IAC9C,IAAI,EAAE,CAAC,CAAC,MAAM,EAAE,CAAC,GAAG,CAAC,CAAC,CAAC;IACvB,OAAO,EAAE,iBAAiB;CAC3B,CAAC,CAAC;AAEH,MAAM,CAAC,MAAM,kBAAkB,GAAG,CAAC,CAAC,KAAK,CAAC,CAAC,2BAA2B,EAAE,uBAAuB,CAAC,CAAC,CAAC"}

package/dist/schemas/agentTemplates.d.ts

@@ -1,16 +1,16 @@
 import { z } from "zod";
 /**
- * Longest pre-recorded script that can be saved. This is the same bound the TTS route
- * enforces on the text it will synthesize (`tts.maxTextLength`), and the two must agree:
- * a script the console accepts but the player refuses to speak shows up as a silently
- * dead audio element on the gestión detail, with nothing explaining why. Real scripts run
- * a couple of hundred characters, so this is generous headroom rather than a tight fit.
+ * Longest pre-recorded script that can be saved. It is rendered against the account's
+ * `context` and passed as call metadata to the Fonoster-side EXTERNAL application, which
+ * speaks it via `res.say()` — an unbounded script risks an excessively long call and a
+ * metadata payload larger than Fonoster expects. Real scripts run a couple of hundred
+ * characters, so this is generous headroom rather than a tight fit.
  */
 export declare const PRERECORDED_SCRIPT_MAX_LENGTH = 2000;
 export declare const agentTypeSchema: z.ZodEnum<{
-    SMS: "SMS";
-    VOICE_PRERECORDED: "VOICE_PRERECORDED";
     VOICE_AI: "VOICE_AI";
+    VOICE_PRERECORDED: "VOICE_PRERECORDED";
+    SMS: "SMS";
     EMAIL: "EMAIL";
     WHATSAPP: "WHATSAPP";
 }>;

package/dist/schemas/agentTemplates.js

@@ -1,10 +1,10 @@
 import { z } from "zod";
 /**
- * Longest pre-recorded script that can be saved. This is the same bound the TTS route
- * enforces on the text it will synthesize (`tts.maxTextLength`), and the two must agree:
- * a script the console accepts but the player refuses to speak shows up as a silently
- * dead audio element on the gestión detail, with nothing explaining why. Real scripts run
- * a couple of hundred characters, so this is generous headroom rather than a tight fit.
+ * Longest pre-recorded script that can be saved. It is rendered against the account's
+ * `context` and passed as call metadata to the Fonoster-side EXTERNAL application, which
+ * speaks it via `res.say()` — an unbounded script risks an excessively long call and a
+ * metadata payload larger than Fonoster expects. Real scripts run a couple of hundred
+ * characters, so this is generous headroom rather than a tight fit.
  */
 export const PRERECORDED_SCRIPT_MAX_LENGTH = 2000;
 export const agentTypeSchema = z.enum([
@@ -20,7 +20,7 @@ const baseFields = {
 const digitSchema = z.string().regex(/^[0-9]$/, "must be a single digit 0-9");
 /**
  * Fields for the optional DTMF menu offered after a pre-recorded script plays: a "repeat"
- * digit that replays it and an "opt-out" digit that ends the call and records `resultado:
+ * digit that replays it and an "opt-out" digit that ends the call and records `outcome:
  * OPT_OUT` (see the `prerecorded-audio` and `account-contact-log` specs). Both pairs are
  * independently optional; neither set means no menu is offered at all.
  */