@pexip-engage-public/graphql 1.7.9 → 1.8.0

package/src/schema.ts

@@ -100,13 +100,18 @@ export type AgentLanguageExpertiseSetting =
   | 'HINT'
   | 'STRICT';
 
-export type AgentPrioritizationEnabledEnterpriseSetting = {
+export type AgentPrioritizationStrategy =
+  | 'DISABLED'
+  | 'RANK_OFFSET_PRIORITY'
+  | 'SLOT_LEVEL_PRIORITY';
+
+export type AgentPrioritizationStrategyEnterpriseSetting = {
   createdAt: Scalars['ISO8601']['output'];
   /** Indicates if the enterprise setting can be managed by an administrator of the enterprise. Non-manageable settings can only be modified by Pexip Engage Support. */
   manageable: Scalars['Boolean']['output'];
   updatedAt: Scalars['ISO8601']['output'];
-  /** Whether ranking should be applied when offering employees for scheduling. */
-  value: Scalars['Boolean']['output'];
+  /** The strategy used for agent prioritization when offering employees for scheduling. */
+  value: AgentPrioritizationStrategy;
 };
 
 export type AggregatedAppointmentInsightsInterval =
@@ -496,9 +501,12 @@ export type AppointmentEventType =
   | 'REQUEST_RESCHEDULED_BY_CUSTOMER'
   | 'RESCHEDULED_BY_CUSTOMER'
   | 'RESCHEDULED_BY_EMPLOYEE'
-  | 'SECONDARY_PARTICIPANTS_UPDATED'
-  | 'SECONDARY_PARTICIPANT_ADDED'
-  | 'SECONDARY_PARTICIPANT_REMOVED'
+  | 'SECONDARY_CUSTOMERS_UPDATED'
+  | 'SECONDARY_CUSTOMER_ADDED'
+  | 'SECONDARY_CUSTOMER_REMOVED'
+  | 'SECONDARY_EMPLOYEES_UPDATED'
+  | 'SECONDARY_EMPLOYEE_ADDED'
+  | 'SECONDARY_EMPLOYEE_REMOVED'
   | 'UPDATE_APPOINTMENT_DETAILS';
 
 export type AppointmentIdentity = {
@@ -679,9 +687,13 @@ export type AppointmentTemplateName =
   | 'REQUEST_RESCHEDULED_BY_CUSTOMER'
   | 'RESCHEDULED_BY_CUSTOMER'
   | 'RESCHEDULED_BY_EMPLOYEE'
+  | 'SECONDARY_CUSTOMERS_UPDATED'
+  | 'SECONDARY_CUSTOMER_ADDED'
+  | 'SECONDARY_CUSTOMER_REMOVED'
+  | 'SECONDARY_EMPLOYEES_UPDATED'
+  | 'SECONDARY_EMPLOYEE_ADDED'
+  | 'SECONDARY_EMPLOYEE_REMOVED'
   | 'SECONDARY_PARTICIPANTS_UPDATED'
-  | 'SECONDARY_PARTICIPANT_ADDED'
-  | 'SECONDARY_PARTICIPANT_REMOVED'
   | 'UPDATE_APPOINTMENT_DETAILS';
 
 export type AppointmentTextMessageMeta = {
@@ -1429,7 +1441,7 @@ export type DataExportEnabledEnterpriseSetting = {
   /** Indicates if the enterprise setting can be managed by an administrator of the enterprise. Non-manageable settings can only be modified by Pexip Engage Support. */
   manageable: Scalars['Boolean']['output'];
   updatedAt: Scalars['ISO8601']['output'];
-  /** Whether data export is enabled. */
+  /** Whether the data export feature is enabled. */
   value: Scalars['Boolean']['output'];
 };
 
@@ -1939,8 +1951,8 @@ export type EnterpriseSettings = {
   activeLanguages: ActiveLanguagesEnterpriseSetting;
   /** This setting determines whether agent language expertise filters are enabled and in which mode. */
   agentLanguageExpertise: AgentLanguageExpertiseEnterpriseSetting;
-  /** Whether ranking should be applied when offering employees for scheduling. */
-  agentPrioritizationEnabled: AgentPrioritizationEnabledEnterpriseSetting;
+  /** The strategy used for agent prioritization when offering employees for scheduling. */
+  agentPrioritizationStrategy: AgentPrioritizationStrategyEnterpriseSetting;
   /** The providers from which an employee can choose to connect an external calendar account. */
   allowedExternalCalendarAccountProviders: AllowedExternalCalendarAccountProvidersEnterpriseSetting;
   /** The allowed providers for meeting rooms. */
@@ -1971,7 +1983,7 @@ export type EnterpriseSettings = {
   customerNotificationSettings: CustomerNotificationSettingsEnterpriseSetting;
   /** The settings used to calculate which reminders should be sent to the customer. */
   customerReminderSettings: CustomerReminderSettingsEnterpriseSetting;
-  /** Whether data export is enabled. */
+  /** Whether the data export feature is enabled. */
   dataExportEnabled: DataExportEnabledEnterpriseSetting;
   /** The duration in minutes stale data is retained before it is anonymized. */
   dataRetentionDuration: DataRetentionDurationEnterpriseSetting;
@@ -2061,8 +2073,8 @@ export type EnterpriseSettingsPatchInput = {
   activeLanguages?: InputMaybe<ActiveLanguagesInput>;
   /** This setting determines whether agent language expertise filters are enabled and in which mode. */
   agentLanguageExpertise?: InputMaybe<AgentLanguageExpertiseInput>;
-  /** Whether ranking should be applied when offering employees for scheduling. */
-  agentPrioritizationEnabled?: InputMaybe<AgentPrioritizationEnabledInput>;
+  /** The strategy used for agent prioritization when offering employees for scheduling. */
+  agentPrioritizationStrategy?: InputMaybe<AgentPrioritizationStrategyInput>;
   /** The providers from which an employee can choose to connect an external calendar account. */
   allowedExternalCalendarAccountProviders?: InputMaybe<AllowedExternalCalendarAccountProvidersInput>;
   /** The allowed providers for meeting rooms. */
@@ -2093,7 +2105,7 @@ export type EnterpriseSettingsPatchInput = {
   customerNotificationSettings?: InputMaybe<CustomerNotificationSettingsInput>;
   /** The settings used to calculate which reminders should be sent to the customer. */
   customerReminderSettings?: InputMaybe<CustomerReminderSettingsInput>;
-  /** Whether data export is enabled. */
+  /** Whether the data export feature is enabled. */
   dataExportEnabled?: InputMaybe<DataExportEnabledInput>;
   /** The duration in minutes stale data is retained before it is anonymized. */
   dataRetentionDuration?: InputMaybe<DataRetentionDurationInput>;
@@ -2338,6 +2350,7 @@ export type ExternalCustomerField =
   | 'timeZone';
 
 export type ExternalCustomerFieldSettingEnterpriseSettingInput = {
+  editable: Scalars['Boolean']['input'];
   field: ExternalCustomerField;
   order: Scalars['Int']['input'];
   required: Scalars['Boolean']['input'];
@@ -2345,6 +2358,7 @@ export type ExternalCustomerFieldSettingEnterpriseSettingInput = {
 };
 
 export type ExternalCustomerFieldSettingEnterpriseSettingValue = {
+  editable: Scalars['Boolean']['output'];
   field: ExternalCustomerField;
   order: Scalars['Int']['output'];
   required: Scalars['Boolean']['output'];
@@ -2656,6 +2670,7 @@ export type InternalCustomerField =
   | 'timeZone';
 
 export type InternalCustomerFieldSettingEnterpriseSettingInput = {
+  editable: Scalars['Boolean']['input'];
   field: InternalCustomerField;
   order: Scalars['Int']['input'];
   private: Scalars['Boolean']['input'];
@@ -2664,6 +2679,7 @@ export type InternalCustomerFieldSettingEnterpriseSettingInput = {
 };
 
 export type InternalCustomerFieldSettingEnterpriseSettingValue = {
+  editable: Scalars['Boolean']['output'];
   field: InternalCustomerField;
   order: Scalars['Int']['output'];
   private: Scalars['Boolean']['output'];
@@ -6267,6 +6283,7 @@ export type QueryTimetableArgs = {
   employeeId?: InputMaybe<Array<Scalars['ID']['input']>>;
   employeeLanguages?: InputMaybe<Array<Language>>;
   from: Scalars['ISO8601']['input'];
+  ignoreAppointment?: InputMaybe<Scalars['ID']['input']>;
   ignoreCoverageRegions?: InputMaybe<Scalars['Boolean']['input']>;
   leadSegmentId?: InputMaybe<Scalars['ID']['input']>;
   listingId?: InputMaybe<Scalars['ID']['input']>;
@@ -6297,6 +6314,7 @@ export type QueryValidateTimetableSlotArgs = {
   employeeId?: InputMaybe<Array<Scalars['ID']['input']>>;
   employeeLanguages?: InputMaybe<Array<Language>>;
   from: Scalars['ISO8601']['input'];
+  ignoreAppointment?: InputMaybe<Scalars['ID']['input']>;
   ignoreCoverageRegions?: InputMaybe<Scalars['Boolean']['input']>;
   leadSegmentId?: InputMaybe<Scalars['ID']['input']>;
   listingId?: InputMaybe<Scalars['ID']['input']>;
@@ -7821,10 +7839,10 @@ export type AgentLanguageExpertiseInput = {
   value?: InputMaybe<AgentLanguageExpertiseSetting>;
 };
 
-export type AgentPrioritizationEnabledInput = {
+export type AgentPrioritizationStrategyInput = {
   manageable?: InputMaybe<Scalars['Boolean']['input']>;
-  /** Whether ranking should be applied when offering employees for scheduling. */
-  value?: InputMaybe<Scalars['Boolean']['input']>;
+  /** The strategy used for agent prioritization when offering employees for scheduling. */
+  value?: InputMaybe<AgentPrioritizationStrategy>;
 };
 
 export type AllowedExternalCalendarAccountProvidersInput = {
@@ -7919,7 +7937,7 @@ export type CustomerReminderSettingsInput = {
 
 export type DataExportEnabledInput = {
   manageable?: InputMaybe<Scalars['Boolean']['input']>;
-  /** Whether data export is enabled. */
+  /** Whether the data export feature is enabled. */
   value?: InputMaybe<Scalars['Boolean']['input']>;
 };