@pexip-engage-public/graphql 1.7.9 → 1.8.0

package/dist/schema.d.ts

@@ -106,13 +106,14 @@ export type AgentLanguageExpertiseEnterpriseSetting = {
     value: AgentLanguageExpertiseSetting;
 };
 export type AgentLanguageExpertiseSetting = 'DISABLED' | 'HINT' | 'STRICT';
-export type AgentPrioritizationEnabledEnterpriseSetting = {
+export type AgentPrioritizationStrategy = 'DISABLED' | 'RANK_OFFSET_PRIORITY' | 'SLOT_LEVEL_PRIORITY';
+export type AgentPrioritizationStrategyEnterpriseSetting = {
     createdAt: Scalars['ISO8601']['output'];
     /** Indicates if the enterprise setting can be managed by an administrator of the enterprise. Non-manageable settings can only be modified by Pexip Engage Support. */
     manageable: Scalars['Boolean']['output'];
     updatedAt: Scalars['ISO8601']['output'];
-    /** Whether ranking should be applied when offering employees for scheduling. */
-    value: Scalars['Boolean']['output'];
+    /** The strategy used for agent prioritization when offering employees for scheduling. */
+    value: AgentPrioritizationStrategy;
 };
 export type AggregatedAppointmentInsightsInterval = 'DAY' | 'MONTH' | 'WEEK';
 export type AggregatedAppointmentInsightsWeekStartsOn = 'MONDAY' | 'SUNDAY';
@@ -433,7 +434,7 @@ export type AppointmentEdge = {
 export type AppointmentEmailMeta = {
     eventType: AppointmentTemplateName;
 };
-export type AppointmentEventType = 'ACCEPTED_BY_EMPLOYEE' | 'ALTERNATIVE_DATE_REQUESTED_BY_EMPLOYEE' | 'ASSIGNED_BY_EMPLOYEE' | 'CANCELLED_BY_CUSTOMER' | 'CANCELLED_BY_EMPLOYEE' | 'COMPLETED_BY_EMPLOYEE' | 'CREATED_BY_CUSTOMER' | 'CREATED_BY_EMPLOYEE' | 'LOCATION_UPDATED' | 'MEETING_TYPE_UPDATED' | 'REQUEST_CREATED_BY_CUSTOMER' | 'REQUEST_CREATED_BY_EMPLOYEE' | 'REQUEST_RESCHEDULED_BY_CUSTOMER' | 'RESCHEDULED_BY_CUSTOMER' | 'RESCHEDULED_BY_EMPLOYEE' | 'SECONDARY_PARTICIPANTS_UPDATED' | 'SECONDARY_PARTICIPANT_ADDED' | 'SECONDARY_PARTICIPANT_REMOVED' | 'UPDATE_APPOINTMENT_DETAILS';
+export type AppointmentEventType = 'ACCEPTED_BY_EMPLOYEE' | 'ALTERNATIVE_DATE_REQUESTED_BY_EMPLOYEE' | 'ASSIGNED_BY_EMPLOYEE' | 'CANCELLED_BY_CUSTOMER' | 'CANCELLED_BY_EMPLOYEE' | 'COMPLETED_BY_EMPLOYEE' | 'CREATED_BY_CUSTOMER' | 'CREATED_BY_EMPLOYEE' | 'LOCATION_UPDATED' | 'MEETING_TYPE_UPDATED' | 'REQUEST_CREATED_BY_CUSTOMER' | 'REQUEST_CREATED_BY_EMPLOYEE' | 'REQUEST_RESCHEDULED_BY_CUSTOMER' | 'RESCHEDULED_BY_CUSTOMER' | 'RESCHEDULED_BY_EMPLOYEE' | 'SECONDARY_CUSTOMERS_UPDATED' | 'SECONDARY_CUSTOMER_ADDED' | 'SECONDARY_CUSTOMER_REMOVED' | 'SECONDARY_EMPLOYEES_UPDATED' | 'SECONDARY_EMPLOYEE_ADDED' | 'SECONDARY_EMPLOYEE_REMOVED' | 'UPDATE_APPOINTMENT_DETAILS';
 export type AppointmentIdentity = {
     backofficeUrl: Scalars['String']['output'];
     id: Scalars['Int']['output'];
@@ -566,7 +567,7 @@ export type AppointmentSort = {
 };
 export type AppointmentSource = 'BACKOFFICE_APP' | 'OTHER' | 'PARTNER_BOOKING_APP' | 'PLUGIN';
 export type AppointmentStatus = 'ACCEPTED' | 'ALTERNATIVE_DATE_REQUESTED' | 'CANCELLED' | 'COMPLETED' | 'INCOMING_REQUEST' | 'NO_SHOW' | 'OUTGOING_INVITE';
-export type AppointmentTemplateName = 'ACCEPTED_BY_EMPLOYEE' | 'ALTERNATIVE_DATE_REQUESTED_BY_EMPLOYEE' | 'ASSIGNED_BY_EMPLOYEE' | 'CANCELLED_BY_CUSTOMER' | 'CANCELLED_BY_EMPLOYEE' | 'COMPLETED_BY_EMPLOYEE' | 'CREATED_BY_CUSTOMER' | 'CREATED_BY_EMPLOYEE' | 'EMPLOYEE_CREATED' | 'EXTERNAL_CALENDAR_ACCOUNT_BROKEN' | 'LOCATION_UPDATED' | 'MEETING_TYPE_UPDATED' | 'REMINDER' | 'REQUEST_CREATED_BY_CUSTOMER' | 'REQUEST_CREATED_BY_EMPLOYEE' | 'REQUEST_RESCHEDULED_BY_CUSTOMER' | 'RESCHEDULED_BY_CUSTOMER' | 'RESCHEDULED_BY_EMPLOYEE' | 'SECONDARY_PARTICIPANTS_UPDATED' | 'SECONDARY_PARTICIPANT_ADDED' | 'SECONDARY_PARTICIPANT_REMOVED' | 'UPDATE_APPOINTMENT_DETAILS';
+export type AppointmentTemplateName = 'ACCEPTED_BY_EMPLOYEE' | 'ALTERNATIVE_DATE_REQUESTED_BY_EMPLOYEE' | 'ASSIGNED_BY_EMPLOYEE' | 'CANCELLED_BY_CUSTOMER' | 'CANCELLED_BY_EMPLOYEE' | 'COMPLETED_BY_EMPLOYEE' | 'CREATED_BY_CUSTOMER' | 'CREATED_BY_EMPLOYEE' | 'EMPLOYEE_CREATED' | 'EXTERNAL_CALENDAR_ACCOUNT_BROKEN' | 'LOCATION_UPDATED' | 'MEETING_TYPE_UPDATED' | 'REMINDER' | 'REQUEST_CREATED_BY_CUSTOMER' | 'REQUEST_CREATED_BY_EMPLOYEE' | 'REQUEST_RESCHEDULED_BY_CUSTOMER' | 'RESCHEDULED_BY_CUSTOMER' | 'RESCHEDULED_BY_EMPLOYEE' | 'SECONDARY_CUSTOMERS_UPDATED' | 'SECONDARY_CUSTOMER_ADDED' | 'SECONDARY_CUSTOMER_REMOVED' | 'SECONDARY_EMPLOYEES_UPDATED' | 'SECONDARY_EMPLOYEE_ADDED' | 'SECONDARY_EMPLOYEE_REMOVED' | 'SECONDARY_PARTICIPANTS_UPDATED' | 'UPDATE_APPOINTMENT_DETAILS';
 export type AppointmentTextMessageMeta = {
     eventType: Scalars['String']['input'];
 };
@@ -1177,7 +1178,7 @@ export type DataExportEnabledEnterpriseSetting = {
     /** Indicates if the enterprise setting can be managed by an administrator of the enterprise. Non-manageable settings can only be modified by Pexip Engage Support. */
     manageable: Scalars['Boolean']['output'];
     updatedAt: Scalars['ISO8601']['output'];
-    /** Whether data export is enabled. */
+    /** Whether the data export feature is enabled. */
     value: Scalars['Boolean']['output'];
 };
 export type DataExportFile = {
@@ -1596,8 +1597,8 @@ export type EnterpriseSettings = {
     activeLanguages: ActiveLanguagesEnterpriseSetting;
     /** This setting determines whether agent language expertise filters are enabled and in which mode. */
     agentLanguageExpertise: AgentLanguageExpertiseEnterpriseSetting;
-    /** Whether ranking should be applied when offering employees for scheduling. */
-    agentPrioritizationEnabled: AgentPrioritizationEnabledEnterpriseSetting;
+    /** The strategy used for agent prioritization when offering employees for scheduling. */
+    agentPrioritizationStrategy: AgentPrioritizationStrategyEnterpriseSetting;
     /** The providers from which an employee can choose to connect an external calendar account. */
     allowedExternalCalendarAccountProviders: AllowedExternalCalendarAccountProvidersEnterpriseSetting;
     /** The allowed providers for meeting rooms. */
@@ -1628,7 +1629,7 @@ export type EnterpriseSettings = {
     customerNotificationSettings: CustomerNotificationSettingsEnterpriseSetting;
     /** The settings used to calculate which reminders should be sent to the customer. */
     customerReminderSettings: CustomerReminderSettingsEnterpriseSetting;
-    /** Whether data export is enabled. */
+    /** Whether the data export feature is enabled. */
     dataExportEnabled: DataExportEnabledEnterpriseSetting;
     /** The duration in minutes stale data is retained before it is anonymized. */
     dataRetentionDuration: DataRetentionDurationEnterpriseSetting;
@@ -1717,8 +1718,8 @@ export type EnterpriseSettingsPatchInput = {
     activeLanguages?: InputMaybe<ActiveLanguagesInput>;
     /** This setting determines whether agent language expertise filters are enabled and in which mode. */
     agentLanguageExpertise?: InputMaybe<AgentLanguageExpertiseInput>;
-    /** Whether ranking should be applied when offering employees for scheduling. */
-    agentPrioritizationEnabled?: InputMaybe<AgentPrioritizationEnabledInput>;
+    /** The strategy used for agent prioritization when offering employees for scheduling. */
+    agentPrioritizationStrategy?: InputMaybe<AgentPrioritizationStrategyInput>;
     /** The providers from which an employee can choose to connect an external calendar account. */
     allowedExternalCalendarAccountProviders?: InputMaybe<AllowedExternalCalendarAccountProvidersInput>;
     /** The allowed providers for meeting rooms. */
@@ -1749,7 +1750,7 @@ export type EnterpriseSettingsPatchInput = {
     customerNotificationSettings?: InputMaybe<CustomerNotificationSettingsInput>;
     /** The settings used to calculate which reminders should be sent to the customer. */
     customerReminderSettings?: InputMaybe<CustomerReminderSettingsInput>;
-    /** Whether data export is enabled. */
+    /** Whether the data export feature is enabled. */
     dataExportEnabled?: InputMaybe<DataExportEnabledInput>;
     /** The duration in minutes stale data is retained before it is anonymized. */
     dataRetentionDuration?: InputMaybe<DataRetentionDurationInput>;
@@ -1951,12 +1952,14 @@ export type ExternalCalendarPatchInput = {
 export type ExternalCalendarProvider = 'CRONOFY' | 'GOOGLE' | 'OFFICE365';
 export type ExternalCustomerField = 'company' | 'customerNumber' | 'email' | 'existing' | 'firstName' | 'language' | 'lastName' | 'location' | 'phoneNumber' | 'timeZone';
 export type ExternalCustomerFieldSettingEnterpriseSettingInput = {
+    editable: Scalars['Boolean']['input'];
     field: ExternalCustomerField;
     order: Scalars['Int']['input'];
     required: Scalars['Boolean']['input'];
     show: Scalars['Boolean']['input'];
 };
 export type ExternalCustomerFieldSettingEnterpriseSettingValue = {
+    editable: Scalars['Boolean']['output'];
     field: ExternalCustomerField;
     order: Scalars['Int']['output'];
     required: Scalars['Boolean']['output'];
@@ -2163,6 +2166,7 @@ export type Intent = 'CANCEL' | 'DECLINE' | 'EDIT' | 'INVITE';
 export type InteractionState = 'COMPLETED' | 'SHOWN' | 'TOUCHED';
 export type InternalCustomerField = 'company' | 'customerNumber' | 'email' | 'existing' | 'externalId' | 'firstName' | 'language' | 'lastName' | 'location' | 'notes' | 'phoneNumber' | 'timeZone';
 export type InternalCustomerFieldSettingEnterpriseSettingInput = {
+    editable: Scalars['Boolean']['input'];
     field: InternalCustomerField;
     order: Scalars['Int']['input'];
     private: Scalars['Boolean']['input'];
@@ -2170,6 +2174,7 @@ export type InternalCustomerFieldSettingEnterpriseSettingInput = {
     show: Scalars['Boolean']['input'];
 };
 export type InternalCustomerFieldSettingEnterpriseSettingValue = {
+    editable: Scalars['Boolean']['output'];
     field: InternalCustomerField;
     order: Scalars['Int']['output'];
     private: Scalars['Boolean']['output'];
@@ -4957,6 +4962,7 @@ export type QueryTimetableArgs = {
     employeeId?: InputMaybe<Array<Scalars['ID']['input']>>;
     employeeLanguages?: InputMaybe<Array<Language>>;
     from: Scalars['ISO8601']['input'];
+    ignoreAppointment?: InputMaybe<Scalars['ID']['input']>;
     ignoreCoverageRegions?: InputMaybe<Scalars['Boolean']['input']>;
     leadSegmentId?: InputMaybe<Scalars['ID']['input']>;
     listingId?: InputMaybe<Scalars['ID']['input']>;
@@ -4983,6 +4989,7 @@ export type QueryValidateTimetableSlotArgs = {
     employeeId?: InputMaybe<Array<Scalars['ID']['input']>>;
     employeeLanguages?: InputMaybe<Array<Language>>;
     from: Scalars['ISO8601']['input'];
+    ignoreAppointment?: InputMaybe<Scalars['ID']['input']>;
     ignoreCoverageRegions?: InputMaybe<Scalars['Boolean']['input']>;
     leadSegmentId?: InputMaybe<Scalars['ID']['input']>;
     listingId?: InputMaybe<Scalars['ID']['input']>;
@@ -6048,10 +6055,10 @@ export type AgentLanguageExpertiseInput = {
     /** This setting determines whether agent language expertise filters are enabled and in which mode. */
     value?: InputMaybe<AgentLanguageExpertiseSetting>;
 };
-export type AgentPrioritizationEnabledInput = {
+export type AgentPrioritizationStrategyInput = {
     manageable?: InputMaybe<Scalars['Boolean']['input']>;
-    /** Whether ranking should be applied when offering employees for scheduling. */
-    value?: InputMaybe<Scalars['Boolean']['input']>;
+    /** The strategy used for agent prioritization when offering employees for scheduling. */
+    value?: InputMaybe<AgentPrioritizationStrategy>;
 };
 export type AllowedExternalCalendarAccountProvidersInput = {
     manageable?: InputMaybe<Scalars['Boolean']['input']>;
@@ -6130,7 +6137,7 @@ export type CustomerReminderSettingsInput = {
 };
 export type DataExportEnabledInput = {
     manageable?: InputMaybe<Scalars['Boolean']['input']>;
-    /** Whether data export is enabled. */
+    /** Whether the data export feature is enabled. */
     value?: InputMaybe<Scalars['Boolean']['input']>;
 };
 export type DataRetentionDurationInput = {