@palerock/exam-qa 1.0.0 → 1.0.4

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+ {
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+ "title": "Salesforce-Sales-Cloud-Certification(81)-[Set-2]",
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+ "category": "Salesforce Sales Cloud",
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+ "questions": [
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+ {
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+ "describe": "Your company sells large mainframes that are delivered in one delivery but are paid for with several regular installments. What type of schedule should you set up?",
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+ "answerOptions": [
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+ {
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+ "isRight": false,
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+ "describe": "Default Quantity Schedule"
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+ },
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+ {
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+ "isRight": true,
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+ "describe": "Default Revenue Schedule"
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+ },
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+ {
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+ "isRight": false,
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+ "describe": "Default Revenue and Quantity Schedule"
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+ },
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+ {
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+ "isRight": false,
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+ "describe": "Don't create any default schedule"
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+ }
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+ ]
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+ },
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+ {
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+ "describe": "A sales rep can create a quote from:",
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+ "answerOptions": [
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+ {
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+ "isRight": false,
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+ "describe": "An Account and its Opportunities"
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+ },
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+ {
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+ "isRight": true,
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+ "describe": "An Opportunity and its Products"
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+ },
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+ {
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+ "isRight": false,
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+ "describe": "A Product and its Price Book"
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+ },
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+ {
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+ "isRight": false,
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+ "describe": "A Contact and its Assets"
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+ }
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+ ]
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+ },
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+ {
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+ "describe": "Who can benefit from the Quotes feature? (3 opt)",
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+ "answerOptions": [
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+ {
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+ "isRight": true,
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+ "describe": "A customer who wants to get a quote from Salesforce"
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+ },
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+ {
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+ "isRight": true,
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+ "describe": "A sales rep who wants to create and email a PDF quote from Salesforce"
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+ },
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+ {
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+ "isRight": true,
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+ "describe": "An Administrator who wants to manage quoting in Salesforce"
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+ }
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+ ]
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+ },
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+ {
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+ "describe": "How do you create a new quote for a customer?",
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+ "answerOptions": [
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+ {
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+ "isRight": false,
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+ "describe": "Select an Account and click \"New Quote\""
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+ },
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+ {
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+ "isRight": false,
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+ "describe": "Click the Quotes tab, then click \"New Quote\""
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+ },
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+ {
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+ "isRight": true,
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+ "describe": "Select an Opportunity, then click \"New Quote\""
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+ },
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+ {
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+ "isRight": false,
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+ "describe": "Select a Contact and click \"New Quote\""
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+ }
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+ ]
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+ },
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+ {
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+ "describe": "You can apply a discount to the entire quote; there is no need to apply discounts to individual line items in the quote.",
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+ "answerOptions": [
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+ {
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+ "isRight": false,
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+ "describe": "True"
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+ },
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+ {
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+ "isRight": true,
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+ "describe": "False"
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+ }
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+ ]
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+ },
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+ {
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+ "describe": "When editing a quote, you can edit which of the following? (3 opt)",
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+ "answerOptions": [
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+ {
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+ "isRight": false,
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+ "describe": "The discount to apply to the entire quote including all line items"
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+ },
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+ {
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+ "isRight": true,
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+ "describe": "The quote name and status"
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+ },
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+ {
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+ "isRight": true,
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+ "describe": "The expiration date of the quote"
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+ },
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+ {
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+ "isRight": true,
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+ "describe": "The contact and address information of the customer"
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+ }
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+ ]
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+ },
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+ {
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+ "describe": "The quotes syncing process synchronizes updates between:",
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+ "answerOptions": [
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+ {
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+ "isRight": false,
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+ "describe": "Different sales reps working on the same quote."
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+ },
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+ {
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+ "isRight": false,
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+ "describe": "Various products in an opportunity"
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+ },
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+ {
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+ "isRight": true,
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+ "describe": "A quote and the opportunity it was created from"
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+ },
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+ {
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+ "isRight": false,
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+ "describe": "Different quotes created from the sames opportunity"
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+ }
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+ ]
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+ },
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+ {
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+ "describe": "You want to sync a new quote with its opportunity, but an old quote is already syncing. What should you do first?",
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+ "answerOptions": [
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+ {
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+ "isRight": false,
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+ "describe": "Open new quote detail page so you can start syncing process"
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+ },
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+ {
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+ "isRight": false,
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+ "describe": "Check the syncing checkbox for new quote in the quote related list on the opportunity"
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+ },
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+ {
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+ "isRight": false,
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+ "describe": "Uncheck the syncing checkbox for the old quote"
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+ },
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+ {
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+ "isRight": true,
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+ "describe": "Stop the syncing for the old quote"
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+ }
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+ ]
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+ },
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+ {
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+ "describe": "To create a PDF file of your quote, click \"Create PDF\" on the quote detail page.",
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+ "answerOptions": [
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+ {
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+ "isRight": true,
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+ "describe": "True"
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+ },
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+ {
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+ "isRight": false,
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+ "describe": "False"
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+ }
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+ ]
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+ },
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+ {
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+ "describe": "Once you save a PDF quote, the file is automatically emailed to the customer.",
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+ "answerOptions": [
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+ {
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+ "isRight": false,
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+ "describe": "True"
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+ },
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+ {
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+ "isRight": true,
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+ "describe": "False"
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+ }
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+ ]
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+ },
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+ {
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+ "describe": "Place the following steps in the correct order to set up Salesforce for Outlook:\n1. Users and profiles must be assigned to an Outlook configuration\n2. Users must begin syncing records across platforms\n3. Salesforce for Outlook must be downloaded to the machine\n4. An Outlook configuration must be created.",
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+ "answerOptions": [
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+ {
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+ "isRight": false,
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+ "describe": "1, 2, 3, 4"
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+ },
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+ {
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+ "isRight": false,
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+ "describe": "1, 3, 2, 4"
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+ },
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+ {
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+ "isRight": false,
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+ "describe": "2, 1, 4, 2"
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+ },
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+ {
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+ "isRight": true,
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+ "describe": "4, 1, 3, 2"
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+ }
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+ ]
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+ },
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+ {
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+ "describe": "How can end users work with Salesforce for Outlook? (2 opt)",
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+ "answerOptions": [
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+ {
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+ "isRight": false,
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+ "describe": "Define Outlook configurations"
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+ },
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+ {
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+ "isRight": false,
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+ "describe": "Assign configurations to other users with their profile"
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+ },
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+ {
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+ "isRight": true,
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+ "describe": "Install Salesforce for Outlook"
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+ },
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+ {
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+ "isRight": true,
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+ "describe": "Select Outlook sync folders"
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+ }
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+ ]
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+ },
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+ {
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+ "describe": "How can end users sync their data from Outlook (using Salesforce for Outlook)? (2 opt)",
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+ "answerOptions": [
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+ {
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+ "isRight": true,
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+ "describe": "Using the sync system try icon and clicking sync now"
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+ },
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+ {
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+ "isRight": true,
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+ "describe": "Allowing sync to run regularly in the background"
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+ },
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+ {
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+ "isRight": false,
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+ "describe": "Setting up sync schedule in Salesforce"
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+ },
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+ {
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+ "isRight": false,
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+ "describe": "Setting up sync schedule in Outlook"
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+ }
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+ ]
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+ },
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+ {
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+ "describe": "Which of the following can be synced with Salesforce for Outlook? (3 opt)",
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+ "answerOptions": [
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+ {
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+ "isRight": true,
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+ "describe": "Contacts"
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+ },
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+ {
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+ "isRight": true,
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+ "describe": "Tasks"
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+ },
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+ {
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+ "isRight": false,
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+ "describe": "Accounts"
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+ },
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+ {
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+ "isRight": true,
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+ "describe": "Events"
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+ },
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+ {
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+ "isRight": false,
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+ "describe": "Emails"
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+ }
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+ ]
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+ },
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+ {
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+ "describe": "AW Computing just added the \"Total Converted Leads in Hierarchy\" roll-up summary field to all campaign page layouts. However, the administrator cannot see the new field on a campaign record. What else needs to be configured to see this field?",
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+ "answerOptions": [
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+ {
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+ "isRight": false,
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+ "describe": "Select the \"Marketing User\" checkbox"
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+ },
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+ {
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+ "isRight": false,
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+ "describe": "Select the \"Create\" permission for the Campaigns object"
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+ },
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+ {
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+ "isRight": false,
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+ "describe": "Set the org-wide defaults for the Campaign object to \"Public Full Access\""
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+ },
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+ {
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+ "isRight": true,
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+ "describe": "Make the field visible using field-level security"
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+ }
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+ ]
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+ }
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+ ]
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+ }
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+ {
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+ "title": "Salesforce-Sales-Cloud-Certification(81)-[Set-3]",
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+ "category": "Salesforce Sales Cloud",
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+ "questions": [
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+ {
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+ "describe": "Where do you select the \"Marketing User\" checkbox to enable a user to create, edit, delete, and clone campaigns; manage campaign members; and edit advanced campaign setup?",
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+ "answerOptions": [
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+ {
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+ "isRight": false,
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+ "describe": "Org-wide defaults"
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+ },
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+ {
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+ "isRight": true,
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+ "describe": "User record"
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+ },
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+ {
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+ "isRight": false,
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+ "describe": "Profile"
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+ },
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+ {
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+ "isRight": false,
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+ "describe": "Sharing Rules"
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+ }
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+ ]
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+ },
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+ {
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+ "describe": "AW Computing wants to run advertisement campaigns and then run reports to measure which advertisement type (online, magazine, or newspaper) generates the most revenue. Where would you create an \"Advertisement Type\" picklist to track this information?",
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+ "answerOptions": [
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+ {
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+ "isRight": true,
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+ "describe": "Campaigns object"
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+ },
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+ {
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+ "isRight": false,
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+ "describe": "Contacts object"
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+ },
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+ {
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+ "isRight": false,
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+ "describe": "Campaign Members object"
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+ },
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+ {
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+ "isRight": false,
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+ "describe": "Leads object"
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+ }
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+ ]
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+ },
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+ {
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+ "describe": "Forecasting is an exact science and is the total of all the opportunities you are working on.",
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+ "answerOptions": [
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+ {
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+ "isRight": false,
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+ "describe": "True"
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+ },
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+ {
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+ "isRight": true,
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+ "describe": "False"
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+ }
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+ ]
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+ },
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+ {
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+ "describe": "Describe Quota.",
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+ "answerOptions": [
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+ {
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+ "isRight": true,
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+ "describe": "Benchmark of how much should be sold within a certain time frame"
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+ },
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+ {
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+ "isRight": false,
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+ "describe": "Revenue projection that can be expressed in dollar amounts, units of product family, or both"
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+ },
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+ {
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+ "isRight": false,
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+ "describe": "Consists of opportunities in various stages of maturity"
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+ }
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+ ]
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+ },
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+ {
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+ "describe": "Describe Pipeline.",
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+ "answerOptions": [
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+ {
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+ "isRight": false,
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+ "describe": "Benchmark of how much should be sold within a certain time frame"
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+ },
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+ {
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+ "isRight": false,
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+ "describe": "Revenue projection that can be expressed in dollar amounts, units of product family, or both"
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+ },
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+ {
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+ "isRight": true,
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+ "describe": "Consists of opportunities in various stages of maturity"
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+ }
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+ ]
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+ },
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+ {
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+ "describe": "Describe Forecast.",
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+ "answerOptions": [
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+ {
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+ "isRight": false,
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+ "describe": "Benchmark of how much should be sold within a certain time frame"
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+ },
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+ {
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+ "isRight": true,
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+ "describe": "Revenue projection that can be expressed in dollar amounts, units of product family, or both"
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+ },
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+ {
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+ "isRight": false,
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+ "describe": "Consists of opportunities in various stages of maturity"
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+ }
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+ ]
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+ },
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+ {
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+ "describe": "Which of the following statements are true about an end user's forecast? (4 opt)",
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+ "answerOptions": [
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+ {
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+ "isRight": false,
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+ "describe": "Is updated in the system every evening at 5 pm"
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+ },
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+ {
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+ "isRight": true,
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+ "describe": "This aggregate can be dollars of revenue"
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+ },
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+ {
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+ "isRight": true,
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+ "describe": "This aggregate can be units of products"
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+ },
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+ {
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+ "isRight": true,
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+ "describe": "This aggregate can be both dollars or revenue and units of products"
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+ },
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+ {
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+ "isRight": true,
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+ "describe": "Rolls up according to the forecast hierarchy"
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+ }
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+ ]
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+ },
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+ {
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+ "describe": "Customizable Forecasting must be enabled by salesforce.com support.",
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+ "answerOptions": [
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+ {
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+ "isRight": false,
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+ "describe": "True"
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+ },
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+ {
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+ "isRight": true,
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+ "describe": "False"
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+ }
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+ ]
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+ },
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+ {
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+ "describe": "Standard fiscal years must start on January 1st.",
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+ "answerOptions": [
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+ {
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+ "isRight": false,
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+ "describe": "True"
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+ },
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+ {
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+ "isRight": true,
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+ "describe": "False"
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+ }
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+ ]
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+ },
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+ {
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+ "describe": "With Customizable Forecasting you can forecast any of the following data. (3 opt)",
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+ "answerOptions": [
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+ {
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+ "isRight": true,
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+ "describe": "Quantity"
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+ },
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+ {
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+ "isRight": false,
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+ "describe": "Units of Individual Products"
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+ },
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+ {
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+ "isRight": true,
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+ "describe": "Units of Product Family"
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+ },
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+ {
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+ "isRight": true,
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+ "describe": "Amount"
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+ }
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+ ]
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+ },
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+ {
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+ "describe": "The Forecast Category on the Opportunity record maps directly, on a one-to-one basis, to the aggregates on the Forecast tab.",
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+ "answerOptions": [
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+ {
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+ "isRight": false,
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+ "describe": "True"
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+ },
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+ {
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+ "isRight": true,
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+ "describe": "False"
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+ }
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+ ]
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+ },
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+ {
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+ "describe": "Which of the following statements are true about the Opportunity field, \"Stage\"? (2 opt)",
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+ "answerOptions": [
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+ {
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+ "isRight": true,
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+ "describe": "There are 10 default stage values, based on a commonly used sales methodology."
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+ },
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+ {
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+ "isRight": false,
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+ "describe": "The list of default stage values cannot be edited or added."
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+ },
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+ {
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+ "isRight": true,
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+ "describe": "There are other sales methodologies that can be downloaded from the AppExchange and used within Salesforce"
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+ }
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+ ]
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+ },
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+ {
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+ "describe": "Sales Rep Phil Smith has an opportunity for $50,000 in the Commit stage. Which aggregates on Phil's forecast will include this amount? (3 opt)",
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+ "answerOptions": [
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+ {
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+ "isRight": true,
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+ "describe": "Pipeline"
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+ },
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+ {
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+ "isRight": true,
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+ "describe": "Best Case"
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+ },
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+ {
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+ "isRight": true,
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+ "describe": "Commit"
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+ },
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+ {
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+ "isRight": false,
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+ "describe": "Closed"
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+ }
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+ ]
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+ },
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+ {
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+ "describe": "Which of the following describes the Stage field?",
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+ "answerOptions": [
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+ {
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+ "isRight": true,
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+ "describe": "Identifies where a deal is in relation to actually being closed."
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+ },
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+ {
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+ "isRight": false,
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+ "describe": "Determines the row in your Forecast where the amount will be aggregated."
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+ },
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+ {
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+ "isRight": false,
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+ "describe": "The numeric prediction that the revenue from an opportunity will be realized."
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+ }
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+ ]
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+ },
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+ {
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+ "describe": "Which of the following describes the Probability field?",
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+ "answerOptions": [
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+ {
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+ "isRight": false,
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+ "describe": "Identifies where a deal is in relation to actually being closed."
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+ },
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+ {
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+ "isRight": false,
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+ "describe": "Determines the row in your Forecast where the amount will be aggregated."
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+ },
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+ {
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+ "isRight": true,
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+ "describe": "The numeric prediction that the revenue from an opportunity will be realized."
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+ }
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+ ]
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+ }
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+ ]
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+ }