@oneuptime/common 14.0.9 → 14.0.11

package/build/dist/Server/Middleware/IncidentFormRateLimit.js

@@ -0,0 +1,559 @@
+import Redis from "../Infrastructure/Redis";
+import logger, { getLogAttributesFromRequest } from "../Utils/Logger";
+import resolveTrustedClientIp from "../Utils/ClientIp";
+import Response from "../Utils/Response";
+import ObjectID from "../../Types/ObjectID";
+import ServiceUnavailableException from "../../Types/Exception/ServiceUnavailableException";
+import TooManyRequestsException from "../../Types/Exception/TooManyRequestsException";
+/*
+ * Rate limiting for the public incident form routes:
+ *
+ *   GET  /api/incident-form/public/:shareKey          (the form's questions)
+ *   POST /api/incident-form/public/:shareKey/submit   (declare an incident)
+ *
+ * Both are anonymous: anyone holding a form's link can call them, from any
+ * network, with no session and no API key. A sibling of
+ * PublicDashboardRateLimit rather than a reuse of it, because the two routes
+ * here need budgets that differ in kind, not only in size:
+ *
+ *  - reading a form is load control, like reading a public dashboard;
+ *
+ *  - submitting one declares an incident, and every incident pages on-call.
+ *    The counter there is not protecting a database from load, it is the
+ *    only thing standing between a leaked link and a night of pages. So the
+ *    submit budget is sized for people rather than for load, adds a ceiling
+ *    per form that no number of addresses gets around, and refuses to serve
+ *    at all when it cannot count (see getMiddleware).
+ *
+ * The per-address counters are middleware, so a flood is refused before it
+ * costs a session lookup, a Postgres read or a captcha round trip. Only the
+ * routes' own-page checks come before them (IncidentFormAPI): a request
+ * another site's page had a browser send, a read without the header the
+ * form's page sends, or a submission that is not JSON, is refused without
+ * being counted, so such a page cannot use up the budget its visitors'
+ * addresses share. The per-form ceiling is not middleware at all:
+ * IncidentFormService spends it (reserveFormSubmission) only for a
+ * submission that has passed every other check - the form, its plan, its
+ * IP allowlist, the captcha, the answers, the severity - right before the
+ * incident is declared. It bounds incidents, so only a submission about to
+ * become one may count against it; were every attempt to count, anyone
+ * holding the link - even from outside the allowlist, or without solving
+ * the captcha - could use it up with requests that are refused, and lock the
+ * form for everybody.
+ */
+/*
+ * Which counter rejected a request. Every request that reaches the
+ * middleware consumes the first two; a submission about to declare an
+ * incident consumes the third:
+ *
+ *  - FormAndIp, keyed on the form + client address: the budget one reporter
+ *    (or one office behind one NAT) gets on one form.
+ *
+ *  - Ip, keyed on the client address alone. Without it the first counter is
+ *    bypassed by rotating the share key on every request, landing in a
+ *    fresh bucket each time while still costing a Postgres lookup, 404 or
+ *    not.
+ *
+ *  - Form, keyed on the form alone, across every address (submissions that
+ *    passed every check only). The ceiling that survives address rotation:
+ *    a botnet holding the link gets no more pages out of it than one
+ *    determined person does.
+ *
+ * Every counter is incremented on each request that reaches it, including
+ * one it rejects, so a client that keeps hammering keeps its window pinned
+ * rather than being handed a fresh allowance for free.
+ */
+export var IncidentFormRateLimitScope;
+(function (IncidentFormRateLimitScope) {
+    IncidentFormRateLimitScope["FormAndIp"] = "form-and-ip";
+    IncidentFormRateLimitScope["Ip"] = "ip";
+    IncidentFormRateLimitScope["Form"] = "form";
+})(IncidentFormRateLimitScope || (IncidentFormRateLimitScope = {}));
+export var IncidentFormRateLimitBucket;
+(function (IncidentFormRateLimitBucket) {
+    // GET /incident-form/public/:shareKey. Fails open.
+    IncidentFormRateLimitBucket["Read"] = "read";
+    // POST /incident-form/public/:shareKey/submit. Fails closed.
+    IncidentFormRateLimitBucket["Submit"] = "submit";
+})(IncidentFormRateLimitBucket || (IncidentFormRateLimitBucket = {}));
+export var IncidentFormRateLimitOutcome;
+(function (IncidentFormRateLimitOutcome) {
+    IncidentFormRateLimitOutcome["Allowed"] = "allowed";
+    IncidentFormRateLimitOutcome["RateLimited"] = "rate-limited";
+    // Redis is unreachable, so no limit can be honoured either way.
+    IncidentFormRateLimitOutcome["CounterUnavailable"] = "counter-unavailable";
+})(IncidentFormRateLimitOutcome || (IncidentFormRateLimitOutcome = {}));
+/*
+ * What a refused caller is told. None of them names a number: the limits are
+ * for the operator to tune, not for a caller to pace itself against.
+ */
+export const INCIDENT_FORM_READ_RATE_LIMIT_MESSAGE = "Too many requests. Please try again later.";
+export const INCIDENT_FORM_SUBMIT_RATE_LIMIT_MESSAGE = "Too many submissions from your network. Please wait a few minutes and try again.";
+/*
+ * The per-form ceiling is not about the caller's network at all, so it gets
+ * its own words: telling someone whose first report this is that "your
+ * network" sent too many would send them hunting for a problem they do not
+ * have.
+ */
+export const INCIDENT_FORM_TOTAL_RATE_LIMIT_MESSAGE = "This form is receiving too many reports right now. Please try again later.";
+export const INCIDENT_FORM_RATE_LIMIT_UNAVAILABLE_MESSAGE = "Reports cannot be accepted right now. Please try again in a few minutes.";
+/*
+ * A submission the per-form ceiling refused. Thrown from inside
+ * IncidentFormService (reserveFormSubmission), where there is no response to
+ * write a header on, so it carries when to come back; the submit route
+ * writes that as Retry-After (setRetryAfterFor) before the error handler
+ * answers 429.
+ */
+export class IncidentFormCeilingException extends TooManyRequestsException {
+    constructor(retryAfterSeconds) {
+        super(INCIDENT_FORM_TOTAL_RATE_LIMIT_MESSAGE);
+        this.retryAfterSeconds = retryAfterSeconds;
+    }
+}
+const parsePositiveIntFromEnv = (envKey, fallback) => {
+    const rawValue = process.env[envKey];
+    if (!rawValue) {
+        return fallback;
+    }
+    const parsedValue = parseInt(rawValue, 10);
+    if (!Number.isFinite(parsedValue) || parsedValue <= 0) {
+        return fallback;
+    }
+    return parsedValue;
+};
+/*
+ * Read budget: 120 per minute per form + address, 600 per minute per
+ * address.
+ *
+ * The page asks for the form once when it opens, so a real reporter uses one
+ * or two of these. The headroom is for a whole office behind one NAT opening
+ * the same link during an outage - which is exactly when a form gets used -
+ * and the per-address ceiling for that office opening several forms. What
+ * matters is that "as fast as a loop runs" becomes a fixed ceiling at all;
+ * operators who want it tighter have the environment variables.
+ */
+const READ_BUCKET = {
+    windowSeconds: parsePositiveIntFromEnv("INCIDENT_FORM_RATE_LIMIT_WINDOW_SECONDS", 60),
+    perFormAndIpLimit: parsePositiveIntFromEnv("INCIDENT_FORM_RATE_LIMIT_PER_FORM_AND_IP_PER_WINDOW", 120),
+    perIpLimit: parsePositiveIntFromEnv("INCIDENT_FORM_RATE_LIMIT_PER_IP_PER_WINDOW", 600),
+    failsClosed: false,
+};
+/*
+ * Submit budget: 10 per 15 minutes per form + address, 30 per 15 minutes
+ * per address, and 60 incidents per hour per form across every address.
+ *
+ * Sized for people. Ten reports to one form from one network in a quarter
+ * of an hour already covers a team that all saw the same outage, plus a few
+ * attempts that failed validation (those count against the address budgets
+ * - the middleware runs before the form is checked). The per-form ceiling
+ * is the one that bounds pages: only a submission about to declare an
+ * incident counts against it, so an hour of it is sixty incidents, far past
+ * the point where more reports add information, and no number of addresses
+ * raises it.
+ *
+ * The per-form ceiling is keyed on the share key, like everything here, so
+ * resetting a form's link in the dashboard - the remedy for a link that went
+ * somewhere it should not have - also starts the new link with a fresh
+ * allowance.
+ */
+const SUBMIT_BUCKET = {
+    windowSeconds: parsePositiveIntFromEnv("INCIDENT_FORM_SUBMIT_RATE_LIMIT_WINDOW_SECONDS", 15 * 60),
+    perFormAndIpLimit: parsePositiveIntFromEnv("INCIDENT_FORM_SUBMIT_RATE_LIMIT_PER_FORM_AND_IP_PER_WINDOW", 10),
+    perIpLimit: parsePositiveIntFromEnv("INCIDENT_FORM_SUBMIT_RATE_LIMIT_PER_IP_PER_WINDOW", 30),
+    perForm: {
+        windowSeconds: parsePositiveIntFromEnv("INCIDENT_FORM_SUBMIT_RATE_LIMIT_PER_FORM_WINDOW_SECONDS", 60 * 60),
+        limit: parsePositiveIntFromEnv("INCIDENT_FORM_SUBMIT_RATE_LIMIT_PER_FORM_PER_WINDOW", 60),
+    },
+    failsClosed: true,
+};
+/*
+ * Redis namespace for every counter here, so a SCAN for incident form keys
+ * never shows another surface's, and the two surfaces never share a count.
+ */
+const KEY_PREFIX = "iform:rl:";
+/*
+ * Counter keys outlive their window by one full window, so a request landing
+ * on a boundary cannot read a key that was reclaimed mid-window.
+ */
+const TTL_MULTIPLIER = 2;
+// Bounds a Redis key built from attacker-supplied request data.
+const MAX_KEY_SEGMENT_LENGTH = 64;
+// How often the "counter unavailable" condition may be logged, per bucket.
+const COUNTER_UNAVAILABLE_LOG_INTERVAL_MS = 60 * 1000;
+class IncidentFormRateLimit {
+    // The limits in force for a bucket, for tests and operators' diagnostics.
+    static getBucketConfig(bucket) {
+        const config = IncidentFormRateLimit.getConfig(bucket);
+        return Object.assign(Object.assign({}, config), { perForm: config.perForm ? Object.assign({}, config.perForm) : undefined });
+    }
+    /*
+     * The client address to bill this request to.
+     *
+     * The shared ClientIp helper reads X-Forwarded-For from the trusted
+     * (right-hand) end under the instance-wide TRUSTED_PROXY_HOPS setting -
+     * never the leftmost entry, which any caller can set, and which would hand
+     * a caller a fresh bucket per request. It is also what IncidentFormService
+     * checks the form's IP allowlist against, so the limiter and the allowlist
+     * always agree on who is calling.
+     */
+    static resolveClientIp(req) {
+        const clientIp = resolveTrustedClientIp(req);
+        if (clientIp) {
+            return IncidentFormRateLimit.sanitizeKeySegment(clientIp);
+        }
+        /*
+         * No address at all. Everything in this state shares one bucket, which
+         * is the conservative direction: an unidentifiable caller should not get
+         * a private allowance of its own.
+         */
+        return "unknown";
+    }
+    /*
+     * The form this request is about, as a key segment.
+     *
+     * A share key is a UUID, so anything else cannot name a form and every
+     * such request shares one "invalid" bucket. That bounds Redis memory
+     * against a caller feeding junk path segments, and it is the right grouping
+     * anyway: none of them can reach a form. Case and surrounding whitespace do
+     * not split a bucket, or varying them would be a way around the limit.
+     *
+     * The key is used as it is rather than hashed: a share key sits in an
+     * address bar and in access logs by design (see IncidentForm.shareKey), so
+     * it is a link identifier like a public dashboard id, not a secret.
+     */
+    static resolveFormKey(req) {
+        var _a;
+        return IncidentFormRateLimit.getFormKey((_a = req.params) === null || _a === void 0 ? void 0 : _a["shareKey"]);
+    }
+    /*
+     * The key segment for a share key, however it was read: from the path by
+     * the middleware, or handed over by IncidentFormService when it spends the
+     * form's ceiling - so both always count the same form under one key.
+     */
+    static getFormKey(shareKey) {
+        if (typeof shareKey !== "string" || shareKey.trim().length === 0) {
+            return "none";
+        }
+        const value = shareKey.trim();
+        if (ObjectID.isValidUUID(value)) {
+            return `k:${value.toLowerCase()}`;
+        }
+        return "invalid";
+    }
+    static sanitizeKeySegment(value) {
+        return (value
+            .slice(0, MAX_KEY_SEGMENT_LENGTH)
+            /*
+             * Redis keys are binary safe, but a predictable charset keeps
+             * operational tooling (KEYS/SCAN patterns, dashboards) sane.
+             */
+            .replace(/[^a-zA-Z0-9._:%\-[\]]/g, "_"));
+    }
+    static getConfig(bucket) {
+        if (bucket === IncidentFormRateLimitBucket.Submit) {
+            return SUBMIT_BUCKET;
+        }
+        return READ_BUCKET;
+    }
+    /*
+     * Count this request against the two per-address counters and decide.
+     *
+     * Both go out in one pipeline, so a request costs a single round trip. The
+     * form's own ceiling is not counted here, for either bucket: that is
+     * spent by a submission that has passed every check (consumeFormCeiling),
+     * so a request that is refused - by these counters or by anything after
+     * them - never uses up the allowance everybody else shares.
+     */
+    static async consume(data) {
+        var _a, _b;
+        const client = Redis.getClient();
+        if (!client || !Redis.isConnected()) {
+            return { outcome: IncidentFormRateLimitOutcome.CounterUnavailable };
+        }
+        const config = IncidentFormRateLimit.getConfig(data.bucket);
+        const keyPrefix = `${KEY_PREFIX}${data.bucket}:`;
+        const windowIndex = IncidentFormRateLimit.getWindowIndex(config.windowSeconds);
+        const formAndIpCounterKey = `${keyPrefix}fi:${data.formKey}:${data.clientIp}:${windowIndex}`;
+        const ipCounterKey = `${keyPrefix}i:${data.clientIp}:${windowIndex}`;
+        try {
+            const addressCounts = await IncidentFormRateLimit.incrementCounters({
+                client,
+                keys: [formAndIpCounterKey, ipCounterKey],
+                windowSeconds: config.windowSeconds,
+            });
+            const formAndIpCount = (_a = addressCounts[0]) !== null && _a !== void 0 ? _a : 0;
+            const ipCount = (_b = addressCounts[1]) !== null && _b !== void 0 ? _b : 0;
+            /*
+             * The per-form + address counter is reported first when both are over:
+             * it is the more specific of the two and the more useful thing to see
+             * in a log line.
+             */
+            if (formAndIpCount > config.perFormAndIpLimit) {
+                return IncidentFormRateLimit.rejected({
+                    scope: IncidentFormRateLimitScope.FormAndIp,
+                    count: formAndIpCount,
+                    limit: config.perFormAndIpLimit,
+                    windowSeconds: config.windowSeconds,
+                });
+            }
+            if (ipCount > config.perIpLimit) {
+                return IncidentFormRateLimit.rejected({
+                    scope: IncidentFormRateLimitScope.Ip,
+                    count: ipCount,
+                    limit: config.perIpLimit,
+                    windowSeconds: config.windowSeconds,
+                });
+            }
+            return { outcome: IncidentFormRateLimitOutcome.Allowed };
+        }
+        catch (err) {
+            /*
+             * Throttled for the same reason as the middleware's unavailable
+             * branch: whatever broke Redis is unlikely to break it for one request
+             * only, and a per-request log line buries the incident it reports.
+             */
+            if (IncidentFormRateLimit.shouldLogCounterUnavailable(data.bucket)) {
+                logger.warn(`IncidentFormRateLimit: counter failed for incident form ${data.formKey}`);
+                logger.warn(err);
+            }
+            return { outcome: IncidentFormRateLimitOutcome.CounterUnavailable };
+        }
+    }
+    /*
+     * Count one incident against the form's ceiling - across every address,
+     * per clock hour - and decide. For a submission that has passed every
+     * other check and is about to declare its incident; see
+     * reserveFormSubmission, which is what the service calls.
+     */
+    static async consumeFormCeiling(data) {
+        var _a;
+        const client = Redis.getClient();
+        if (!client || !Redis.isConnected()) {
+            return { outcome: IncidentFormRateLimitOutcome.CounterUnavailable };
+        }
+        const ceiling = SUBMIT_BUCKET.perForm;
+        if (!ceiling) {
+            return { outcome: IncidentFormRateLimitOutcome.Allowed };
+        }
+        const formCounterKey = `${KEY_PREFIX}${IncidentFormRateLimitBucket.Submit}:f:${data.formKey}:${IncidentFormRateLimit.getWindowIndex(ceiling.windowSeconds)}`;
+        try {
+            const formCounts = await IncidentFormRateLimit.incrementCounters({
+                client,
+                keys: [formCounterKey],
+                windowSeconds: ceiling.windowSeconds,
+            });
+            const formCount = (_a = formCounts[0]) !== null && _a !== void 0 ? _a : 0;
+            if (formCount > ceiling.limit) {
+                return IncidentFormRateLimit.rejected({
+                    scope: IncidentFormRateLimitScope.Form,
+                    count: formCount,
+                    limit: ceiling.limit,
+                    windowSeconds: ceiling.windowSeconds,
+                });
+            }
+            return { outcome: IncidentFormRateLimitOutcome.Allowed };
+        }
+        catch (err) {
+            if (IncidentFormRateLimit.shouldLogCounterUnavailable(IncidentFormRateLimitBucket.Submit)) {
+                logger.warn(`IncidentFormRateLimit: form ceiling counter failed for incident form ${data.formKey}`);
+                logger.warn(err);
+            }
+            return { outcome: IncidentFormRateLimitOutcome.CounterUnavailable };
+        }
+    }
+    /*
+     * Spend one of the form's hourly incidents, or refuse: 429
+     * (IncidentFormCeilingException, carrying when to come back) once the
+     * hour's allowance is used, and 503 when the counter cannot be reached -
+     * the ceiling is what bounds the pages a link can cause, so without it the
+     * submission fails closed, as the submit middleware does.
+     *
+     * Called by IncidentFormService.submitPublicForm right before it declares
+     * the incident, once the form, its plan, its IP allowlist, the captcha,
+     * the answers and the severity have all been checked: a refused request
+     * never spends it.
+     */
+    static async reserveFormSubmission(data) {
+        const formKey = IncidentFormRateLimit.getFormKey(data.shareKey);
+        const decision = await IncidentFormRateLimit.consumeFormCeiling({ formKey });
+        if (decision.outcome === IncidentFormRateLimitOutcome.RateLimited) {
+            if (decision.isFirstRejectionInWindow) {
+                logger.warn(`IncidentFormRateLimit: rejected a submission to incident form ${formKey} (${IncidentFormRateLimitScope.Form} limit)`);
+            }
+            throw new IncidentFormCeilingException(decision.retryAfterSeconds || 1);
+        }
+        if (decision.outcome === IncidentFormRateLimitOutcome.CounterUnavailable) {
+            if (IncidentFormRateLimit.shouldLogCounterUnavailable(IncidentFormRateLimitBucket.Submit)) {
+                logger.error(`IncidentFormRateLimit: rate limit counter unavailable, refusing incident form submissions (incident form ${formKey})`);
+            }
+            throw new ServiceUnavailableException(INCIDENT_FORM_RATE_LIMIT_UNAVAILABLE_MESSAGE);
+        }
+    }
+    /*
+     * For the submit route: when the service refused a submission for the
+     * form's ceiling, say when to come back, as the middleware does for its
+     * own refusals. Anything else is left alone.
+     */
+    static setRetryAfterFor(res, error) {
+        if (error instanceof IncidentFormCeilingException) {
+            IncidentFormRateLimit.setRetryAfterHeader(res, error.retryAfterSeconds);
+        }
+    }
+    /*
+     * INCR each key in one pipeline and return the new counts, in order.
+     *
+     * The expiry is set only on the write that created a key. Re-issuing
+     * EXPIRE on every increment would slide the window forward for as long as
+     * the load continued, so the counter would never reset and a client that
+     * tripped the limit once could never recover.
+     */
+    static async incrementCounters(data) {
+        const pipeline = data.client.pipeline();
+        for (const key of data.keys) {
+            pipeline.incr(key);
+        }
+        const pipelineResults = (await pipeline.exec());
+        if (!pipelineResults || pipelineResults.length < data.keys.length) {
+            throw new Error("Rate limit pipeline returned no result");
+        }
+        const counts = data.keys.map((_key, index) => {
+            return IncidentFormRateLimit.readCounterResult(pipelineResults[index]);
+        });
+        const keysToExpire = data.keys.filter((_key, index) => {
+            return counts[index] === 1;
+        });
+        if (keysToExpire.length > 0) {
+            const expirePipeline = data.client.pipeline();
+            for (const key of keysToExpire) {
+                expirePipeline.expire(key, data.windowSeconds * TTL_MULTIPLIER);
+            }
+            await expirePipeline.exec();
+        }
+        return counts;
+    }
+    static rejected(data) {
+        return {
+            outcome: IncidentFormRateLimitOutcome.RateLimited,
+            retryAfterSeconds: IncidentFormRateLimit.getSecondsUntilWindowEnd(data.windowSeconds),
+            scope: data.scope,
+            isFirstRejectionInWindow: data.count === data.limit + 1,
+        };
+    }
+    static readCounterResult(result) {
+        if (!result) {
+            throw new Error("Rate limit counter returned no result");
+        }
+        const [error, value] = result;
+        if (error) {
+            throw error;
+        }
+        if (typeof value !== "number") {
+            throw new Error("Rate limit counter returned a non-numeric value");
+        }
+        return value;
+    }
+    static getWindowIndex(windowSeconds) {
+        return Math.floor(Date.now() / (windowSeconds * 1000));
+    }
+    /*
+     * Remaining seconds in the window of the counter that refused, so a
+     * rejected caller is told to come back when that window actually rolls -
+     * an hour for the per-form ceiling, a quarter of one for the per-address
+     * counters - rather than every caller backing off by one constant and
+     * colliding again.
+     */
+    static getSecondsUntilWindowEnd(windowSeconds) {
+        const windowMs = windowSeconds * 1000;
+        const msIntoWindow = Date.now() % windowMs;
+        return Math.max(1, Math.ceil((windowMs - msIntoWindow) / 1000));
+    }
+    /*
+     * The middleware only ever refuses on the per-address counters, so a
+     * refused submission is always about the caller's network. (The form's
+     * own ceiling has its own words: see IncidentFormCeilingException.)
+     */
+    static getRateLimitedMessage(bucket) {
+        if (bucket === IncidentFormRateLimitBucket.Read) {
+            return INCIDENT_FORM_READ_RATE_LIMIT_MESSAGE;
+        }
+        return INCIDENT_FORM_SUBMIT_RATE_LIMIT_MESSAGE;
+    }
+    /*
+     * Express middleware, mounted on each public form route ahead of
+     * UserMiddleware (it reads :shareKey from req.params, so it must sit on
+     * the route rather than the router), so a flood is refused before it costs
+     * a session lookup, let alone a Postgres read or a captcha check.
+     */
+    static getMiddleware(bucket = IncidentFormRateLimitBucket.Read) {
+        return async (req, res, next) => {
+            const config = IncidentFormRateLimit.getConfig(bucket);
+            const formKey = IncidentFormRateLimit.resolveFormKey(req);
+            const clientIp = IncidentFormRateLimit.resolveClientIp(req);
+            const decision = await IncidentFormRateLimit.consume({
+                formKey,
+                clientIp,
+                bucket,
+            });
+            if (decision.outcome === IncidentFormRateLimitOutcome.RateLimited) {
+                if (decision.retryAfterSeconds) {
+                    IncidentFormRateLimit.setRetryAfterHeader(res, decision.retryAfterSeconds);
+                }
+                if (decision.isFirstRejectionInWindow) {
+                    logger.warn(`IncidentFormRateLimit: rejected ${bucket} request for incident form ${formKey} from ${clientIp} (${decision.scope} limit)`);
+                }
+                return Response.sendErrorResponse(req, res, new TooManyRequestsException(IncidentFormRateLimit.getRateLimitedMessage(bucket)));
+            }
+            if (decision.outcome === IncidentFormRateLimitOutcome.CounterUnavailable) {
+                /*
+                 * The two buckets fail in opposite directions, on purpose.
+                 *
+                 * Reads fail OPEN. Showing a form's questions is read-only, and the
+                 * counter there is load control: turning every company's report
+                 * form into an error page because Redis blipped is worse than an
+                 * unbounded window for the length of the blip, which is itself
+                 * alarmed on.
+                 *
+                 * Submits fail CLOSED. There the counter is the only bound on how
+                 * many incidents - and pages - a link can produce. Serving the route
+                 * without it would serve an unlimited pager, so the reporter gets a
+                 * 503 and can send the report when Redis is back.
+                 */
+                if (config.failsClosed) {
+                    if (IncidentFormRateLimit.shouldLogCounterUnavailable(bucket)) {
+                        logger.error(`IncidentFormRateLimit: rate limit counter unavailable, refusing incident form submissions (incident form ${formKey})`);
+                    }
+                    return Response.sendErrorResponse(req, res, new ServiceUnavailableException(INCIDENT_FORM_RATE_LIMIT_UNAVAILABLE_MESSAGE));
+                }
+                if (IncidentFormRateLimit.shouldLogCounterUnavailable(bucket)) {
+                    logger.warn("IncidentFormRateLimit: rate limit counter unavailable, serving incident forms unthrottled");
+                    logger.warn(getLogAttributesFromRequest(req));
+                }
+            }
+            return next();
+        };
+    }
+    /*
+     * A Redis outage puts EVERY request on the unavailable path, so an
+     * unguarded log line there is one per request for as long as the outage
+     * lasts. One line per bucket per interval is enough to make the condition
+     * visible without burying everything else.
+     */
+    static shouldLogCounterUnavailable(bucket) {
+        const now = Date.now();
+        const lastLoggedAt = IncidentFormRateLimit.counterUnavailableLastLoggedAt.get(bucket) || 0;
+        if (now - lastLoggedAt < COUNTER_UNAVAILABLE_LOG_INTERVAL_MS) {
+            return false;
+        }
+        IncidentFormRateLimit.counterUnavailableLastLoggedAt.set(bucket, now);
+        return true;
+    }
+    static setRetryAfterHeader(res, retryAfterSeconds) {
+        const setHeader = res["setHeader"];
+        if (typeof setHeader === "function") {
+            setHeader.call(res, "Retry-After", String(retryAfterSeconds));
+        }
+    }
+}
+IncidentFormRateLimit.counterUnavailableLastLoggedAt = new Map();
+export default IncidentFormRateLimit;
+//# sourceMappingURL=IncidentFormRateLimit.js.map

package/build/dist/Server/Middleware/IncidentFormRateLimit.js.map

@@ -0,0 +1 @@
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package/build/dist/Server/Middleware/TelemetryIngest.js

@@ -38,8 +38,9 @@ const COUNTER_UNAVAILABLE_LOG_INTERVAL_MS = 60 * 1000;
 const UNNAMED_SURFACE_READABLE_NAME = "this ingest endpoint";
 /*
  * The ceiling a server key gets on an identity registration surface
- * (IDENTITY_REGISTRATION_SURFACES: the Kubernetes agent Runner and the
- * Kubernetes AI agent) when its policy names none. Registration is a handful
+ * (IDENTITY_REGISTRATION_SURFACES: the Kubernetes agent Runner, the
+ * Kubernetes AI agent and the resource AI agents) when its policy names
+ * none. Registration is a handful
  * of calls per pod lifetime (start-up, then heartbeats through the minted
  * identity's own key), so a leaked ingestion key hammering it is abuse, not
  * traffic - unlike OTLP ingest, where "no limit" is the historical contract
@@ -51,9 +52,14 @@ export const DEFAULT_KUBERNETES_AGENT_RUNNER_REQUESTS_PER_MINUTE = DEFAULT_IDENT
 /*
  * The refusal a service-pinned key gets on an identity registration surface.
  * Worded for whichever identity the surface mints, and it never names the
- * key, its pinned service or anything else about it.
+ * key, its pinned service or anything else about it. The Kubernetes
+ * surfaces keep their wording exactly; a resource AI agent (Docker, Proxmox,
+ * a database, a host, ...) is told about infrastructure instead.
  */
 export const getPinnedKeyRegistrationRefusalMessage = (surface) => {
+    if (surface === TelemetryIngestSurface.ResourceAiAgent) {
+        return `This telemetry ingestion key is pinned to a single service, so it cannot be used for ${getIngestSurfaceReadableName(surface)}: that grants access to your infrastructure, not to one service's telemetry. Use an unpinned server ingestion key for the AI agent.`;
+    }
     return `This telemetry ingestion key is pinned to a single service, so it cannot be used for ${getIngestSurfaceReadableName(surface)}: that grants access to a Kubernetes cluster, not to one service's telemetry. Use an unpinned server ingestion key for the Kubernetes agent.`;
 };
 /*
@@ -72,8 +78,9 @@ export const getPinnedKeyRegistrationRefusalMessage = (surface) => {
  * did not configure a limit" cannot be allowed to mean "unlimited" there.
  *
  * The one surface-dependent case is identity registration
- * (IDENTITY_REGISTRATION_SURFACES: the Kubernetes agent Runner and the
- * Kubernetes AI agent): a server key with no configured limit is held to a
+ * (IDENTITY_REGISTRATION_SURFACES: the Kubernetes agent Runner, the
+ * Kubernetes AI agent and the resource AI agents): a server key with no
+ * configured limit is held to a
  * conservative default there (see
  * DEFAULT_IDENTITY_REGISTRATION_REQUESTS_PER_MINUTE), because those
  * endpoints mint identities rather than accepting telemetry. Every other

package/build/dist/Server/Middleware/TelemetryIngest.js.map

@@ -1 +1 @@
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