@onereach/step-voice 1.2202.1

package/dst/Voice Recording.js

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+"use strict";
+Object.defineProperty(exports, "__esModule", { value: true });
+const tslib_1 = require("tslib");
+const voice_1 = (0, tslib_1.__importDefault)(require("./voice"));
+const _ = require('lodash');
+class RequestVoiceRecordingInput extends voice_1.default {
+    async runStep() {
+        /** @type {import('./voice').IVoiceChannel} */
+        const channel = await this.fetchData();
+        const { tts, sensitiveData, textType } = this.data;
+        const ttsSettings = tts.getSettings(channel.tts);
+        const sections = this.buildSections({ sections: this.data.audio, textType, ttsSettings });
+        sections.push({
+            // TODO make this configurable?
+            url: 'https://bot-service-recordings.s3.us-west-2.amazonaws.com/beep_sound.wav',
+            bargeInVoice: false,
+            bargeInKeypad: false
+        });
+        const command = {
+            name: 'start-record',
+            params: {
+                terminator: this.data.terminationKey,
+                duration: parseInt(this.data.recordDurationSeconds),
+                global: channel.global,
+                sections
+            }
+        };
+        return this.triggers
+            .once(`in/voice/${channel.id}/event`, async (event) => {
+            const url = event.params.mediaPath;
+            switch (event.params.type) {
+                case 'hangup':
+                    // TODO do we need zombie?
+                    this.state.zombie = true;
+                    await this.handleHangup(channel);
+                    return this.exitFlow();
+                case 'record':
+                    if (channel.recordCall && sensitiveData) {
+                        await this.sendCommands(channel, [{ name: 'record-session' }]);
+                    }
+                    if (url) {
+                        await this.transcript(channel, {
+                            message: 'Voicemail',
+                            reportingSettingsKey: 'transcriptRecording',
+                            recording: url,
+                            action: 'Call Recording',
+                            actionFromBot: false
+                        });
+                        // TODO do we need zombie?
+                        this.event.params.zombie = this.state.zombie;
+                        // TODO figure out Global Command compatibility
+                        _.unset(this.state.hooks, 'skipVoiceEventTypes');
+                        return this.exitStep('success', url);
+                    }
+                    else {
+                        // TODO What happens with reporting here?
+                        this.log.warn('Event params', event.params);
+                        throw new Error(_.get(event, ['params', 'error', 'message']) || 'Cannot finalize recording');
+                    }
+                case 'error':
+                    return this.exitStep('error', {
+                        name: event.params.error.name,
+                        message: event.params.error.message
+                    });
+                default:
+                    return this.exitFlow();
+            }
+        })
+            .otherwise(async () => {
+            // TODO figure out Global Command compatibility
+            _.set(this.state.hooks, 'skipVoiceEventTypes', ['hangup']);
+            await this.transcript(channel, {
+                sections,
+                reportingSettingsKey: 'transcriptPrompt',
+                action: 'Call Prompt',
+                actionFromBot: true
+            });
+            if (channel.recordCall && sensitiveData) {
+                await this.sendCommands(channel, [{ name: 'stop-record-session' }]);
+            }
+            await this.sendCommands(channel, [command]);
+            return this.exitFlow();
+        });
+    }
+}
+exports.default = RequestVoiceRecordingInput;
+//# sourceMappingURL=Voice%20Recording.js.map

package/dst/Voice Recording.js.map

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package/dst/voice.d.ts

@@ -0,0 +1,38 @@
+import { ICallback, IVoiceReporterTranscriptEventArgs, IPromtpSection } from '@onereach/flow-sdk/dst/types';
+import ConvStep from '@onereach/step-conversation/dst/step';
+export interface IVoiceChannel {
+    id: string;
+    hangup: boolean;
+    endUserNumber: string;
+    botNumber: string;
+    lastTranscriptId: string;
+    type: string;
+    callback: ICallback;
+    global?: any;
+    recordCall?: boolean;
+    asr?: any;
+    tts?: any;
+    sessionEndedBy?: string;
+}
+export default class VoiceStep extends ConvStep {
+    get conversation(): string;
+    sendCommands({ id, type, callback }: IVoiceChannel, commands: any[]): Promise<any>;
+    extractSectionMessages(sections: IPromtpSection[]): string;
+    extractSectionFiles(sections: IPromtpSection[]): Array<{
+        fileUrl: string;
+        fileType: string;
+    }>;
+    transcript(channel: IVoiceChannel, data?: Partial<IVoiceReporterTranscriptEventArgs>): Promise<string>;
+    handleHangup(channel: IVoiceChannel): Promise<void>;
+    buildSections({ sections, textType, ttsSettings, allowKeypadBargeIn }: any): any;
+    buildReprompts({ prompts, allowKeypadBargeIn }: any): any;
+    buildChoices({ choices }: any): any;
+    buildChoice(choice: any): any;
+    exitChoiceData(type: string, params?: any): any;
+    rptsSend(channel: IVoiceChannel, { command, reporting, repromptsList, noReplyDelay, speechSections, textType, ttsSettings }: any): Promise<void>;
+    rptsTimeout({ noReplyDelay, repromptsList }: any): number;
+    rptsRestart(): void;
+    rptsHasMore({ repromptsList }: any): boolean;
+    get rptsIndex(): number;
+    get rptsStarted(): boolean;
+}

package/dst/voice.js

@@ -0,0 +1,228 @@
+"use strict";
+/* eslint-disable @typescript-eslint/strict-boolean-expressions */
+Object.defineProperty(exports, "__esModule", { value: true });
+const tslib_1 = require("tslib");
+const lodash_1 = (0, tslib_1.__importDefault)(require("lodash"));
+const types_1 = require("@onereach/flow-sdk/dst/types");
+const uuid_1 = require("uuid");
+const step_1 = (0, tslib_1.__importDefault)(require("@onereach/step-conversation/dst/step"));
+class VoiceStep extends step_1.default {
+    get conversation() {
+        return this.data.conversation;
+    }
+    async sendCommands({ id, type, callback }, commands) {
+        if (lodash_1.default.isEmpty(commands))
+            return;
+        return this.thread.eventManager.emit({
+            target: 'provider',
+            name: `out/voice/${type}`,
+            params: {
+                id,
+                commands
+            },
+            reporting: this.session.getSessionRef()
+        }, {
+            target: callback,
+            invocationType: types_1.INVOCATION_TYPE.ASYNC,
+            timeout: 5000
+        });
+    }
+    extractSectionMessages(sections) {
+        return lodash_1.default.chain(sections)
+            .filter(s => Boolean(s.text))
+            .map(s => {
+            // Should escape html, max length 4000 symbols
+            return s.text?.slice(0, 4000).replace(/(<[^>]+>|<\/[^>]+>)/gi, ' ');
+        })
+            .join(' ')
+            .value();
+    }
+    extractSectionFiles(sections) {
+        return lodash_1.default.chain(sections)
+            .filter(s => Boolean(s.url))
+            .map(s => ({
+            fileUrl: s.url ?? '',
+            fileType: 'Audio'
+        }))
+            .value();
+    }
+    async transcript(channel, data = {}) {
+        const { previousTranscriptId = channel.lastTranscriptId, action, keyPress, message, voiceProcessResult, reportingSettingsKey, sections, reprompt, recording, conferenceId, actionFromBot } = data;
+        const eventId = (0, uuid_1.v4)();
+        const reportingObject = {
+            botIdentifier: channel.botNumber,
+            channel: 'Phone',
+            fromIdentifier: actionFromBot ? channel.botNumber : channel.endUserNumber,
+            toIdentifier: actionFromBot ? channel.endUserNumber : channel.botNumber,
+            reportingSettingsKey,
+            conversationId: channel.id,
+            previousTranscriptId,
+            reprompt,
+            recording,
+            conferenceId,
+            action,
+            eventId
+        };
+        if (sections != null) {
+            const allMessages = this.extractSectionMessages(sections);
+            const allFiles = this.extractSectionFiles(sections);
+            if (!lodash_1.default.isEmpty(allMessages))
+                reportingObject.message = allMessages;
+            if (!lodash_1.default.isEmpty(allFiles))
+                reportingObject.media = allFiles;
+        }
+        // message might be : 'test:weight|anotherText:weight', we need only 'test'
+        if (message) {
+            reportingObject.message = lodash_1.default.chain([data.message])
+                .split('|')
+                .head()
+                .split(':')
+                .head()
+                .value();
+        }
+        if (keyPress)
+            reportingObject.keyPress = keyPress;
+        else if (voiceProcessResult)
+            reportingObject.voiceProcessResult = voiceProcessResult;
+        await this.reporter.reportTranscriptEvent(reportingObject);
+        channel.lastTranscriptId = eventId;
+        return eventId;
+    }
+    async handleHangup(channel) {
+        if (channel.hangup)
+            return;
+        await this.transcript(channel, {
+            action: 'Call End',
+            reportingSettingsKey: 'transcript',
+            actionFromBot: false
+        });
+        channel.hangup = true;
+        await this.updateData();
+    }
+    buildSections({ sections, textType, ttsSettings, allowKeypadBargeIn }) {
+        return lodash_1.default.map(sections, section => ({
+            text: section.voiceTextMsg,
+            url: section.audioUrl,
+            textType,
+            bargeInVoice: section.allowVoiceBargeIn,
+            bargeInKeypad: section.allowKeypadBargeIn || allowKeypadBargeIn,
+            ...ttsSettings
+        }));
+    }
+    buildReprompts({ prompts, allowKeypadBargeIn }) {
+        return lodash_1.default.map(prompts, prompt => ({
+            time: prompt.time,
+            message: prompt.item.message,
+            repeatMsg: prompt.item.repeat,
+            fileName: prompt.item.audioUrl || '',
+            allowVoiceBargeIn: prompt.item.allowVoiceBargeIn,
+            allowKeypadBargeIn: prompt.item.allowKeypadBargeIn || allowKeypadBargeIn
+        }));
+    }
+    buildChoices({ choices }) {
+        return lodash_1.default.map(choices, (choice) => ({
+            exitId: choice.exitId,
+            dtmf: choice.dtmf,
+            grxml: choice.grammar?.grxmlValue,
+            options: this.buildChoice(choice)
+        }));
+    }
+    buildChoice(choice) {
+        if (choice.grammar && choice.grxmlValue) {
+            throw new Error('grxml is not supported');
+        }
+        let parts;
+        if (choice.grammar?.value) {
+            parts = choice.grammar.value;
+        }
+        else {
+            parts = lodash_1.default.chain(choice.text).split(/\s*,\s*/);
+        }
+        parts = lodash_1.default.chain(parts).map(lodash_1.default.trim).compact().value();
+        return lodash_1.default.chain(parts)
+            .map((text) => lodash_1.default.split(text, ':'))
+            .map(([text, weight]) => ({
+            text: lodash_1.default.trim(text),
+            weight: lodash_1.default.trim(weight) || 1
+        }))
+            .value();
+    }
+    exitChoiceData(type, params = {}) {
+        const digit = params.digit || params.digits;
+        const data = {
+            type
+        };
+        if (!lodash_1.default.isEmpty(params.tags)) {
+            data.tags = params.tags;
+        }
+        if (!lodash_1.default.isEmpty(params.out)) {
+            data.out = params.out;
+        }
+        if (!lodash_1.default.isEmpty(digit)) {
+            data.digit = digit;
+            data.value = digit;
+        }
+        if (!lodash_1.default.isEmpty(params.phrases)) {
+            const phrases = params.phrases;
+            data.value = phrases[0].text;
+            data.interpretation = phrases;
+        }
+        return data;
+    }
+    ;
+    async rptsSend(channel, { command, reporting, repromptsList, noReplyDelay, speechSections, textType, ttsSettings }) {
+        const index = this.rptsIndex;
+        const current = repromptsList[index];
+        const params = command.params;
+        const repromptSection = {
+            textType,
+            url: current.fileName,
+            text: current.message,
+            bargeInVoice: current.allowVoiceBargeIn,
+            bargeInKeypad: current.allowKeypadBargeIn,
+            ...ttsSettings
+        };
+        if (repromptSection.text || repromptSection.url) {
+            params.sections.push(repromptSection);
+        }
+        if (current.repeatMsg) {
+            params.sections.push(...speechSections);
+        }
+        this.state.repIdx = index + 1;
+        params.timeout = this.rptsTimeout({ noReplyDelay, repromptsList });
+        const reportingObject = {
+            sections: command.params.sections,
+            reprompt: {
+                maxAttempts: repromptsList.length,
+                attempt: index
+            },
+            action: 'Call Prompt',
+            reportingSettingsKey: 'transcriptReprompt',
+            actionFromBot: true
+        };
+        if (reporting) {
+            lodash_1.default.assign(reportingObject, reporting);
+        }
+        await this.transcript(channel, reportingObject);
+        await this.sendCommands(channel, [command]);
+    }
+    rptsTimeout({ noReplyDelay, repromptsList }) {
+        const current = repromptsList[this.rptsIndex];
+        return Number(lodash_1.default.get(current, 'time', noReplyDelay)) * 1000 || 60000;
+    }
+    rptsRestart() {
+        this.state.repIdx = undefined;
+    }
+    rptsHasMore({ repromptsList }) {
+        return this.rptsIndex <= repromptsList.length;
+    }
+    get rptsIndex() {
+        return this.state.repIdx ?? 0;
+    }
+    get rptsStarted() {
+        return this.rptsIndex !== 0;
+    }
+}
+exports.default = VoiceStep;
+module.exports = VoiceStep;
+//# sourceMappingURL=voice.js.map

package/dst/voice.js.map

@@ -0,0 +1 @@
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package/package.json

@@ -0,0 +1,73 @@
+{
+  "name": "@onereach/step-voice",
+  "version": "1.2202.1",
+  "author": "Roman Zolotarov <roman.zolotarov@onereach.com>",
+  "contributors": [
+    "Roman Zolotarov",
+    "Andrey Agapov"
+  ],
+  "description": "Onereach.ai Voice Steps",
+  "main": "index.js",
+  "engines": {
+    "node": ">= 8.9.0",
+    "npm": ">= 6.0.0"
+  },
+  "dependencies": {
+    "@onereach/step-conversation": "^1.0.4",
+    "lodash": "^4.17.21",
+    "uuid": "^8.3.2"
+  },
+  "devDependencies": {
+    "@onereach/flow-sdk": "^2.7.62",
+    "@swc/cli": "^0.1.55",
+    "@swc/core": "^1.2.139",
+    "@swc/jest": "^0.2.17",
+    "@types/jest": "^27.4.0",
+    "@types/lodash": "^4.14.178",
+    "@types/uuid": "^8.3.4",
+    "aws-sdk": "^2.1073.0",
+    "babel-runtime": "^6.26.0",
+    "docdash": "^1.2.0",
+    "husky": "^7.0.4",
+    "jest": "^27.5.1",
+    "pinst": "^2.1.6",
+    "ts-standard": "^11.0.0",
+    "typescript": "^4.5.5"
+  },
+  "files": [
+    "/dst"
+  ],
+  "scripts": {
+    "clean": "rm -rf dst",
+    "build": "npm run clean && tsc -p ./tsconfig.build.json",
+    "build-fast": "npm run clean && swc ./src -d ./dst",
+    "deploy": "sh scripts/deploy.sh",
+    "download-prod": "sh scripts/download.sh prod",
+    "download-dev": "sh scripts/download.sh dev",
+    "upload-prod": "sh scripts/upload.sh prod",
+    "upload-dev": "sh scripts/upload.sh dev"
+  },
+  "repository": {
+    "type": "git",
+    "url": "git@gitlab.com:onereach/voice/voice-steps.git"
+  },
+  "keywords": [
+    "onereach",
+    "ai",
+    "voice",
+    "steps"
+  ],
+  "standard-engine": {
+    "name": "ts-standard"
+  },
+  "ts-standard": {
+    "env": [
+      "node",
+      "jest"
+    ],
+    "ignore": [
+      "dst",
+      "node_modules"
+    ]
+  }
+}