@onereach/step-voice 1.2202.1

package/dst/Initiate Call.js

@@ -0,0 +1,200 @@
+"use strict";
+Object.defineProperty(exports, "__esModule", { value: true });
+const tslib_1 = require("tslib");
+const voice_1 = (0, tslib_1.__importDefault)(require("./voice"));
+const _ = require('lodash');
+const timestring = require('timestring');
+const uuid = require('uuid');
+const defaultSessionTimeout = 5 * 60 * 1000;
+class InitiateCall extends voice_1.default {
+    get conversation() {
+        return this.step.dataOut.name;
+    }
+    async runStep() {
+        const { from: botNumber, endUserNumber, sipHost, sipUser, sipPassword, timeout, headers } = this.data;
+        const originateTimeout = timestring(`${timeout || 30} sec`, 'ms'); // timeout or 30 seconds
+        const originationId = uuid.v4();
+        const customHeaders = _.reduce(headers, (memo, header) => {
+            memo[header.name] = `${header.value}`;
+            return memo;
+        }, {});
+        if (endUserNumber.startsWith('user:')) {
+            await this.thread.emitAsync({
+                target: 'provider',
+                name: 'out/voice/originate',
+                params: {
+                    id: originationId,
+                    from: botNumber,
+                    to: endUserNumber,
+                    headers: customHeaders,
+                    gateway: sipHost
+                        ? {
+                            host: sipHost,
+                            user: sipUser,
+                            password: sipPassword
+                        }
+                        : undefined,
+                    timeout: originateTimeout,
+                    version: 2
+                }
+            });
+        }
+        else {
+            await this.thread.emitAsync({
+                target: 'provider',
+                name: 'out/voice/originate',
+                params: {
+                    id: originationId,
+                    from: botNumber,
+                    to: endUserNumber,
+                    headers: customHeaders,
+                    gateway: sipHost
+                        ? {
+                            host: sipHost,
+                            user: sipUser,
+                            password: sipPassword
+                        }
+                        : undefined,
+                    timeout: originateTimeout,
+                    version: 2,
+                    sessionExpireTime: this.session.expireTime
+                }
+            });
+        }
+        this.gotoState({
+            name: 'waitForCall',
+            originationId
+        });
+    }
+    async waitForCall() {
+        const { from: botNumber, endUserNumber, isAMD, asr, tts, sessionTimeout } = this.data;
+        const originationId = this.state.originationId;
+        const sessionTimeoutMs = timestring(`${sessionTimeout} min`, 'ms') || defaultSessionTimeout;
+        // let channel = await this.getDataOut();
+        // if (!_.get(channel, ['originationId'])) {
+        //   channel = {
+        //     originationId: require('uuid').v4(),
+        //     callback: {}
+        //   };
+        //   await this.setDataOut(channel);
+        // }
+        this.triggers.once(`in/voice/${originationId}/event`, async (event) => {
+            switch (event.params.type) {
+                case 'is_flow_ready': {
+                    await this.thread.eventManager.callbackAction(this.thread.takeCallback(), async () => {
+                        return {
+                            result: {
+                                is_ready: true
+                            }
+                        };
+                    });
+                    this.log.warn('Confirming that the OB call can be started');
+                    return this.exitFlow();
+                }
+                case 'call': {
+                    let channel = event.params.channel;
+                    channel.asr = asr.getSettings(channel);
+                    channel.tts = tts.getVoice(channel);
+                    if (!this.session.key) {
+                        await this.session.start({
+                            key: channel.id,
+                            timeout: sessionTimeoutMs,
+                            reporting: {
+                                settingsKey: 'session',
+                                startedBy: 'Bot',
+                                sessionType: 'Phone'
+                            }
+                        });
+                    }
+                    channel = {
+                        callback: channel.callback,
+                        id: channel.id,
+                        type: channel.type,
+                        botNumber: channel.to,
+                        endUserNumber,
+                        ...channel
+                    };
+                    await this.transcript(channel, {
+                        action: 'Call Start',
+                        reportingSettingsKey: 'transcript',
+                        actionFromBot: true
+                    });
+                    await this.startConversation(channel, {
+                        events: [`in/voice/${channel.id}/event`]
+                    });
+                    await this.sendCommands(channel, [
+                        // {
+                        //   name: 'pickup'
+                        // },
+                        // {
+                        //   name: 'start-dtmf'
+                        // },
+                        ...isAMD
+                            ? [{
+                                    name: 'start-avmd',
+                                    params: {
+                                        type: 'avmd_detect'
+                                    }
+                                }]
+                            : [],
+                        ...asr.serverSettings.enabled
+                            ? [{
+                                    name: 'start-recognition',
+                                    params: {
+                                        type: asr.serverSettings.engine
+                                    }
+                                }]
+                            : []
+                    ]);
+                    return this.exitStep('success');
+                }
+                case 'error': {
+                    if (!this.session.key) {
+                        await this.session.start({
+                            key: this.thread.request.requestId,
+                            timeout: sessionTimeoutMs,
+                            reporting: {
+                                settingsKey: 'session',
+                                startedBy: 'Bot',
+                                sessionType: 'Phone'
+                            }
+                        });
+                    }
+                    const error = _.get(event, 'params.error.originateStatus');
+                    const errorChannel = {
+                        botNumber,
+                        endUserNumber
+                    };
+                    switch (error) {
+                        case 'USER_BUSY':
+                            await this.transcript(errorChannel, { action: 'Call Busy' });
+                            await this.updateData();
+                            return this.exitStep('busy', errorChannel);
+                        case 'NO_ANSWER':
+                            await this.transcript(errorChannel, { action: 'Call No Answer' });
+                            await this.updateData();
+                            return this.exitStep('no answer', errorChannel);
+                        case 'NO_USER_RESPONSE':
+                            await this.transcript(errorChannel, { action: 'Call No Answer' });
+                            await this.updateData();
+                            return this.exitStep('no answer', errorChannel);
+                    }
+                    this.error = {
+                        name: event.params.error.name,
+                        message: `${event.params.error.date}: ${event.params.error.originateStatus}`,
+                        stack: {}
+                    };
+                    await this.transcript(errorChannel, { action: 'Call Error' });
+                    return this.exitStep('error', {
+                        ...errorChannel,
+                        ...this.error
+                    });
+                }
+                default:
+                    return this.exitFlow();
+            }
+        });
+    }
+}
+exports.default = InitiateCall;
+//# sourceMappingURL=Initiate%20Call.js.map

package/dst/Initiate Call.js.map

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package/dst/Join Conference.d.ts

@@ -0,0 +1,3 @@
+export default class JoinConference extends VoiceStep {
+}
+import VoiceStep from "./voice";

package/dst/Join Conference.js

@@ -0,0 +1,62 @@
+"use strict";
+Object.defineProperty(exports, "__esModule", { value: true });
+const tslib_1 = require("tslib");
+const voice_1 = (0, tslib_1.__importDefault)(require("./voice"));
+const _ = require('lodash');
+class JoinConference extends voice_1.default {
+    async runStep() {
+        /** @type {import('./voice').IVoiceChannel} */
+        const channel = await this.fetchData();
+        const { conferenceName, stayInConference } = this.data;
+        return this.triggers
+            .once(`in/voice/${channel.id}/event`, async (event) => {
+            switch (event.params.type) {
+                case 'hangup':
+                    await this.handleHangup(channel);
+                    return this.end();
+                case 'conference-start':
+                    await this.transcript(channel, {
+                        conferenceId: conferenceName,
+                        reportingSettingsKey: 'transcript',
+                        action: 'Conference Join',
+                        actionFromBot: true
+                    });
+                    if (stayInConference) {
+                        return this.exitFlow();
+                    }
+                    else {
+                        return this.exitStep('next', _.omit(event.params, ['type']));
+                    }
+                case 'conference-end':
+                    await this.transcript(channel, {
+                        conferenceId: conferenceName,
+                        reportingSettingsKey: 'transcript',
+                        action: 'Conference End',
+                        actionFromBot: true
+                    });
+                    return stayInConference ? this.exitStep('next') : this.exitFlow();
+                case 'error':
+                    return this.exitStep('error', {
+                        name: event.params.error.name,
+                        message: event.params.error.message
+                    });
+                default:
+                    return this.exitFlow();
+            }
+        })
+            .otherwise(async () => {
+            const command = {
+                name: 'conference.start',
+                params: {
+                    room: conferenceName,
+                    flags: ['endconf'],
+                    stayInConference
+                }
+            };
+            await this.sendCommands(channel, [command]);
+            return this.exitFlow();
+        });
+    }
+}
+exports.default = JoinConference;
+//# sourceMappingURL=Join%20Conference.js.map

package/dst/Join Conference.js.map

@@ -0,0 +1 @@
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package/dst/Keypad Input.d.ts

@@ -0,0 +1,3 @@
+export default class VoiceKeypadInput extends VoiceStep {
+}
+import VoiceStep from "./voice";

package/dst/Keypad Input.js

@@ -0,0 +1,181 @@
+"use strict";
+Object.defineProperty(exports, "__esModule", { value: true });
+const tslib_1 = require("tslib");
+const voice_1 = (0, tslib_1.__importDefault)(require("./voice"));
+const exitKeypadData = ({ mfVersion, digits, event }) => mfVersion === '1'
+    ? digits
+    : {
+        digits,
+        digitsSplit: event.params.digitsSplit
+    };
+const validateInput = ({ input = '', type, regex, expectedLength }) => {
+    switch (type) {
+        case 'regEx': {
+            const regExInput = /^\/(.+)\/(\w*)$/.exec(regex);
+            if (!regExInput)
+                throw new Error('invalid regular expression: ' + regex);
+            const regexp = new RegExp(regExInput[1], regExInput[2]);
+            return regexp.test(input);
+        }
+        case 'expectedNumber':
+            return input.length === expectedLength;
+        default:
+            return true;
+    }
+};
+class VoiceKeypadInput extends voice_1.default {
+    async runStep() {
+        /** @type {import('./voice').IVoiceChannel} */
+        const channel = await this.fetchData();
+        const { interTimeout, asr, tts, noReplyDelay, textType, keypadBargeIn, endInput, terminationKey, endUserInputValidationOther, expectedNumberOfDigits, regExToValidate, mfVersion } = this.data;
+        const interDigitTimeout = Number(interTimeout) * 1000;
+        const ttsSettings = tts.getSettings(channel.tts);
+        const asrSettings = asr.getSettings(channel.asr);
+        const grammar = {
+            id: this.currentStepId,
+            asr: {
+                ...asrSettings,
+                config: {
+                    version: 'v1beta'
+                }
+            }
+        };
+        const command = {
+            name: 'request-digits',
+            params: {
+                sections: [],
+                interDigitTimeout,
+                grammar
+            }
+        };
+        switch (endUserInputValidationOther) {
+            case 'expectedNumber':
+                command.params.expectedNumberOfDigits = Number(expectedNumberOfDigits);
+                break;
+            case 'regEx':
+                break;
+            case 'notValidate':
+                break;
+        }
+        switch (endInput) {
+            case 'terminatingKey':
+                command.params.terminator = terminationKey;
+                break;
+            case 'waitTimeout':
+                break;
+        }
+        const repromptsList = this.buildReprompts({ prompts: this.data.prompts, allowKeypadBargeIn: keypadBargeIn });
+        const speechSections = this.buildSections({ sections: this.data.audio, textType, ttsSettings, allowKeypadBargeIn: keypadBargeIn });
+        return this.triggers
+            .once(`in/voice/${channel.id}/event`, async (event) => {
+            const reportingSettingsKey = this.rptsStarted ? 'transcriptRepromptResponse' : 'transcriptResponse';
+            switch (event.params.type) {
+                case 'digits': {
+                    const digits = event.params.digits;
+                    if (validateInput({
+                        input: digits,
+                        type: endUserInputValidationOther,
+                        regex: regExToValidate,
+                        expectedLength: command.params.expectedNumberOfDigits
+                    })) {
+                        await this.transcript(channel, {
+                            keyPress: digits,
+                            message: digits,
+                            action: 'Call DTMF',
+                            reportingSettingsKey,
+                            actionFromBot: false
+                        });
+                        return this.exitStep('reply', exitKeypadData({ mfVersion, digits, event }));
+                    }
+                    else {
+                        if (this.rptsHasMore({ repromptsList })) {
+                            await this.transcript(channel, {
+                                message: 'Unrecognized',
+                                keyPress: digits,
+                                action: 'Call DTMF',
+                                reportingSettingsKey,
+                                actionFromBot: false
+                            });
+                            await this.rptsSend(channel, {
+                                command,
+                                repromptsList,
+                                noReplyDelay,
+                                speechSections,
+                                textType,
+                                ttsSettings
+                            });
+                            return this.exitFlow();
+                        }
+                        await this.transcript(channel, {
+                            message: 'Not Recognized',
+                            keyPress: digits,
+                            action: 'Call DTMF',
+                            reportingSettingsKey,
+                            actionFromBot: false
+                        });
+                        return this.exitStep('unrecognized', exitKeypadData({ mfVersion, digits, event }));
+                    }
+                }
+                case 'timeout': {
+                    if (this.rptsHasMore({ repromptsList })) {
+                        await this.transcript(channel, {
+                            message: 'No Reply',
+                            action: 'Call DTMF',
+                            reportingSettingsKey,
+                            actionFromBot: false
+                        });
+                        await this.rptsSend(channel, {
+                            command,
+                            repromptsList,
+                            noReplyDelay,
+                            speechSections,
+                            textType,
+                            ttsSettings
+                        });
+                        return this.exitFlow();
+                    }
+                    await this.transcript(channel, {
+                        message: 'Not Replied',
+                        action: 'Call DTMF',
+                        reportingSettingsKey,
+                        actionFromBot: false
+                    });
+                    return this.exitStep('no reply', {});
+                }
+                case 'hangup': {
+                    await this.handleHangup(channel);
+                    return this.end();
+                }
+                case 'cancel': {
+                    return this.exitStep('cancel');
+                }
+                case 'error': {
+                    return this.exitStep('error', {
+                        name: event.params.error.name,
+                        message: event.params.error.message
+                    });
+                }
+                default:
+                    return this.exitFlow();
+            }
+        })
+            .otherwise(async () => {
+            await this.transcript(channel, {
+                sections: speechSections,
+                reprompt: {
+                    maxAttempts: repromptsList.length,
+                    attempt: 0
+                },
+                reportingSettingsKey: 'transcriptPrompt',
+                action: 'Call Prompt',
+                actionFromBot: true
+            });
+            command.params.firstDigitTimeout = this.rptsTimeout({ noReplyDelay, repromptsList });
+            command.params.sections = speechSections;
+            await this.sendCommands(channel, [command]);
+            return this.exitFlow();
+        });
+    }
+}
+exports.default = VoiceKeypadInput;
+//# sourceMappingURL=Keypad%20Input.js.map

package/dst/Keypad Input.js.map

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package/dst/Kick From Conference.d.ts

@@ -0,0 +1,3 @@
+export default class KickFromConference extends VoiceStep {
+}
+import VoiceStep from "./voice";

package/dst/Kick From Conference.js

@@ -0,0 +1,51 @@
+"use strict";
+Object.defineProperty(exports, "__esModule", { value: true });
+const tslib_1 = require("tslib");
+const voice_1 = (0, tslib_1.__importDefault)(require("./voice"));
+const _ = require('lodash');
+class KickFromConference extends voice_1.default {
+    async runStep() {
+        /** @type {import('./voice').IVoiceChannel} */
+        const channel = await this.fetchData();
+        const { room, user } = this.data;
+        return this.triggers
+            .once(`in/voice/${channel.id}/event`, async (event) => {
+            switch (event.params.type) {
+                case 'hangup':
+                    await this.handleHangup(channel);
+                    return this.end();
+                case 'conference-end':
+                    await this.transcript(channel, {
+                        conferenceId: room,
+                        reportingSettingsKey: 'transcript',
+                        action: 'Conference Leave',
+                        actionFromBot: true
+                    });
+                    return this.exitStep('next', _.omit(event.params, ['type']));
+                case 'error':
+                    return this.exitStep('error', {
+                        name: event.params.error.name,
+                        message: event.params.error.message
+                    });
+                default:
+                    return this.exitFlow();
+            }
+        })
+            .otherwise(async () => {
+            const command = {
+                name: 'conference.kick',
+                params: {
+                    room,
+                    user
+                }
+            };
+            await this.sendCommands(channel, [command]);
+            return this.exitFlow();
+            // Temporary fix till Kostya fixes voicer to return kick callback
+            // await Promise.delay(1000)
+            // return this.exitStep('next')
+        });
+    }
+}
+exports.default = KickFromConference;
+//# sourceMappingURL=Kick%20From%20Conference.js.map

package/dst/Kick From Conference.js.map

@@ -0,0 +1 @@
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package/dst/Say Message.d.ts

@@ -0,0 +1,3 @@
+export default class SayMessage extends VoiceStep {
+}
+import VoiceStep from "./voice";

package/dst/Say Message.js

@@ -0,0 +1,60 @@
+"use strict";
+Object.defineProperty(exports, "__esModule", { value: true });
+const tslib_1 = require("tslib");
+const voice_1 = (0, tslib_1.__importDefault)(require("./voice"));
+const _ = require('lodash');
+class SayMessage extends voice_1.default {
+    async runStep() {
+        const { audio, textType, tts } = this.data;
+        /** @type {import('./voice').IVoiceChannel} */
+        const channel = await this.fetchData();
+        this.triggers.once(`in/voice/${channel.id}/event`, async (event) => {
+            switch (event.params.type) {
+                case 'hangup':
+                    await this.handleHangup(channel);
+                    return this.end();
+                case 'playback':
+                    return this.exitStep('next');
+                case 'error':
+                    return this.exitStep('error', {
+                        name: event.params.error.name,
+                        message: event.params.error.message
+                    });
+                case 'cancel': {
+                    return this.exitStep('cancel');
+                }
+                default:
+                    return this.exitFlow();
+            }
+        });
+        this.triggers.otherwise(async () => {
+            const ttsSettings = tts.getSettings(channel.tts);
+            const command = {
+                name: 'speak',
+                params: {
+                    global: channel.global,
+                    sections: _.map(audio, (section) => ({
+                        text: section.voiceTextMsg,
+                        url: section.audioUrl,
+                        bargeInVoice: false,
+                        bargeInKeypad: false,
+                        textType,
+                        provider: ttsSettings.provider,
+                        ...ttsSettings
+                    }))
+                }
+            };
+            await this.transcript(channel, {
+                action: 'Call Prompt',
+                sections: command.params.sections,
+                reportingSettingsKey: 'transcript',
+                actionFromBot: true
+            });
+            await this.updateData();
+            await this.sendCommands(channel, [command]);
+            return this.exitFlow();
+        });
+    }
+}
+exports.default = SayMessage;
+//# sourceMappingURL=Say%20Message.js.map

package/dst/Say Message.js.map

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package/dst/Voice Recording.d.ts

@@ -0,0 +1,3 @@
+export default class RequestVoiceRecordingInput extends VoiceStep {
+}
+import VoiceStep from "./voice";