@omersx/bemms 0.0.0-stage → 1.0.0

package/src/components/tickets/ticket-cards-view.tsx

@@ -0,0 +1,395 @@
+"use client"
+
+import { useState, useMemo } from "react"
+import Link from "next/link"
+import { TicketCard, TicketItem, getTicketStatusStyle } from "./ticket-card"
+import { TicketPriorityBadge, TicketStatusBadge } from "./ticket-badges"
+import { Button } from "@/components/ui/button"
+import { Input } from "@/components/ui/input"
+import { Badge } from "@/components/ui/badge"
+import {
+  Table,
+  TableBody,
+  TableCell,
+  TableHead,
+  TableHeader,
+  TableRow,
+} from "@/components/ui/table"
+import {
+  LayoutGrid,
+  Table as TableIcon,
+  Search,
+  X,
+  Inbox,
+  Filter,
+} from "lucide-react"
+import { WaitingForEngineerBanner } from "./ticket-dispatch-status"
+import { cn } from "@/lib/utils"
+
+interface TicketCardsViewProps {
+  tickets: TicketItem[]
+}
+
+type StatusCategory = "all" | "new" | "in_progress" | "waiting_parts_vendor" | "resolved" | "closed"
+
+export function TicketCardsView({ tickets }: TicketCardsViewProps) {
+  const [viewMode, setViewMode] = useState<"cards" | "table">("cards")
+  const [statusFilter, setStatusFilter] = useState<StatusCategory>("all")
+  const [searchQuery, setSearchQuery] = useState("")
+
+  // Compute category counts
+  const counts = useMemo(() => {
+    const res = {
+      all: tickets.length,
+      new: 0,
+      in_progress: 0,
+      waiting_parts_vendor: 0,
+      resolved: 0,
+      closed: 0,
+    }
+
+    tickets.forEach((t) => {
+      if (["new", "acknowledged", "in_triage"].includes(t.statusCode)) {
+        res.new++
+      } else if (t.statusCode === "in_progress") {
+        res.in_progress++
+      } else if (["waiting_parts_vendor", "waiting_requester"].includes(t.statusCode)) {
+        res.waiting_parts_vendor++
+      } else if (t.statusCode === "resolved") {
+        res.resolved++
+      } else if (["closed", "cancelled"].includes(t.statusCode)) {
+        res.closed++
+      }
+    })
+
+    return res
+  }, [tickets])
+
+  // Filtered tickets
+  const filteredTickets = useMemo(() => {
+    return tickets.filter((t) => {
+      // 1. Status Filter
+      if (statusFilter === "new" && !["new", "acknowledged", "in_triage"].includes(t.statusCode)) {
+        return false
+      }
+      if (statusFilter === "in_progress" && t.statusCode !== "in_progress") {
+        return false
+      }
+      if (
+        statusFilter === "waiting_parts_vendor" &&
+        !["waiting_parts_vendor", "waiting_requester"].includes(t.statusCode)
+      ) {
+        return false
+      }
+      if (statusFilter === "resolved" && t.statusCode !== "resolved") {
+        return false
+      }
+      if (statusFilter === "closed" && !["closed", "cancelled"].includes(t.statusCode)) {
+        return false
+      }
+
+      // 2. Search Query
+      if (searchQuery.trim()) {
+        const query = searchQuery.toLowerCase()
+        const matchTitle = t.title?.toLowerCase().includes(query)
+        const matchNumber = t.ticketNumber?.toLowerCase().includes(query)
+        const matchDevice = t.device?.name?.toLowerCase().includes(query) || t.device?.assetNumber?.toLowerCase().includes(query)
+        const matchDept = t.department?.name?.toLowerCase().includes(query) || t.hospital?.name?.toLowerCase().includes(query)
+        const matchReporter = t.reportedByUser?.fullName?.toLowerCase().includes(query)
+        const matchAssignee = t.assignedEngineer?.fullName?.toLowerCase().includes(query)
+        const matchParts = t.waitingReason?.toLowerCase().includes(query)
+
+        if (!matchTitle && !matchNumber && !matchDevice && !matchDept && !matchReporter && !matchAssignee && !matchParts) {
+          return false
+        }
+      }
+
+      return true
+    })
+  }, [tickets, statusFilter, searchQuery])
+
+  const filterButtons: Array<{
+    id: StatusCategory
+    label: string
+    count: number
+    dotColor?: string
+    activeClass: string
+  }> = [
+    {
+      id: "all",
+      label: "All Tickets",
+      count: counts.all,
+      activeClass: "bg-slate-900 text-white dark:bg-slate-100 dark:text-slate-900",
+    },
+    {
+      id: "new",
+      label: "New / Unassigned",
+      count: counts.new,
+      dotColor: "bg-rose-500",
+      activeClass: "bg-rose-600 text-white dark:bg-rose-600",
+    },
+    {
+      id: "in_progress",
+      label: "In Progress",
+      count: counts.in_progress,
+      dotColor: "bg-amber-500",
+      activeClass: "bg-amber-600 text-white dark:bg-amber-600",
+    },
+    {
+      id: "waiting_parts_vendor",
+      label: "Waiting for Parts",
+      count: counts.waiting_parts_vendor,
+      dotColor: "bg-orange-500",
+      activeClass: "bg-orange-600 text-white dark:bg-orange-600",
+    },
+    {
+      id: "resolved",
+      label: "Resolved",
+      count: counts.resolved,
+      dotColor: "bg-emerald-500",
+      activeClass: "bg-emerald-600 text-white dark:bg-emerald-600",
+    },
+    {
+      id: "closed",
+      label: "Closed",
+      count: counts.closed,
+      dotColor: "bg-slate-400",
+      activeClass: "bg-slate-600 text-white dark:bg-slate-600",
+    },
+  ]
+
+  return (
+    <div className="space-y-4">
+      {/* Control Bar: Search, Filters, and View Toggle */}
+      <div className="flex flex-col sm:flex-row gap-3 items-stretch sm:items-center justify-between">
+        {/* Search Input */}
+        <div className="relative flex-1 max-w-md">
+          <Search className="absolute left-3 top-1/2 -translate-y-1/2 w-4 h-4 text-muted-foreground" />
+          <Input
+            value={searchQuery}
+            onChange={(e) => setSearchQuery(e.target.value)}
+            placeholder="Search tickets by title, number, device, department..."
+            className="pl-9 pr-8 h-10 text-sm"
+          />
+          {searchQuery && (
+            <button
+              onClick={() => setSearchQuery("")}
+              className="absolute right-2.5 top-1/2 -translate-y-1/2 text-muted-foreground hover:text-foreground"
+            >
+              <X className="w-4 h-4" />
+            </button>
+          )}
+        </div>
+
+        {/* View Toggle */}
+        <div className="flex items-center gap-1 self-end sm:self-auto bg-muted/60 p-1 rounded-lg border border-border/60">
+          <Button
+            variant={viewMode === "cards" ? "default" : "ghost"}
+            size="sm"
+            onClick={() => setViewMode("cards")}
+            className="h-8 gap-1.5 text-xs px-3"
+          >
+            <LayoutGrid className="w-3.5 h-3.5" />
+            <span>Cards</span>
+          </Button>
+          <Button
+            variant={viewMode === "table" ? "default" : "ghost"}
+            size="sm"
+            onClick={() => setViewMode("table")}
+            className="h-8 gap-1.5 text-xs px-3"
+          >
+            <TableIcon className="w-3.5 h-3.5" />
+            <span>Table</span>
+          </Button>
+        </div>
+      </div>
+
+      {/* Status Filter Pills */}
+      <div className="flex items-center gap-2 overflow-x-auto pb-1 scrollbar-none">
+        {filterButtons.map((btn) => {
+          const isActive = statusFilter === btn.id
+          return (
+            <button
+              key={btn.id}
+              onClick={() => setStatusFilter(btn.id)}
+              className={cn(
+                "inline-flex items-center gap-2 px-3 py-1.5 rounded-full text-xs font-medium transition-all whitespace-nowrap border shrink-0",
+                isActive
+                  ? `${btn.activeClass} border-transparent shadow-sm`
+                  : "bg-background border-border hover:bg-muted text-muted-foreground hover:text-foreground"
+              )}
+            >
+              {btn.dotColor && (
+                <span
+                  className={cn(
+                    "w-2 h-2 rounded-full",
+                    isActive ? "bg-white" : btn.dotColor
+                  )}
+                />
+              )}
+              <span>{btn.label}</span>
+              <span
+                className={cn(
+                  "px-1.5 py-0.2 rounded-full text-[11px] font-mono",
+                  isActive
+                    ? "bg-white/20 text-white"
+                    : "bg-muted text-muted-foreground"
+                )}
+              >
+                {btn.count}
+              </span>
+            </button>
+          )
+        })}
+      </div>
+
+      {/* Filter summary when search or non-all filter is active */}
+      {(statusFilter !== "all" || searchQuery) && (
+        <div className="flex items-center justify-between text-xs text-muted-foreground px-1">
+          <span>
+            Showing <strong>{filteredTickets.length}</strong> of {tickets.length} tickets
+            {statusFilter !== "all" ? ` in ${filterButtons.find(b => b.id === statusFilter)?.label}` : ""}
+            {searchQuery ? ` matching "${searchQuery}"` : ""}
+          </span>
+          <button
+            onClick={() => {
+              setStatusFilter("all")
+              setSearchQuery("")
+            }}
+            className="text-primary hover:underline font-medium"
+          >
+            Clear all filters
+          </button>
+        </div>
+      )}
+
+      {/* Empty State */}
+      {filteredTickets.length === 0 ? (
+        <div className="rounded-xl border border-dashed border-border bg-card p-12 text-center">
+          <Inbox className="w-10 h-10 text-muted-foreground/60 mx-auto mb-3" />
+          <h3 className="font-semibold text-base mb-1">No matching tickets</h3>
+          <p className="text-sm text-muted-foreground max-w-sm mx-auto mb-4">
+            {searchQuery
+              ? `No tickets found matching "${searchQuery}". Try a different search term or clear filters.`
+              : "No tickets found in this status category."}
+          </p>
+          <Button
+            variant="outline"
+            size="sm"
+            onClick={() => {
+              setStatusFilter("all")
+              setSearchQuery("")
+            }}
+          >
+            Reset Filters
+          </Button>
+        </div>
+      ) : viewMode === "cards" ? (
+        /* Cards Grid View */
+        <div className="grid grid-cols-1 md:grid-cols-2 lg:grid-cols-3 gap-4">
+          {filteredTickets.map((ticket) => (
+            <TicketCard key={ticket.id} ticket={ticket} />
+          ))}
+        </div>
+      ) : (
+        /* Table View with Status Accent Rails */
+        <div className="rounded-lg border bg-card overflow-hidden shadow-sm">
+          <Table>
+            <TableHeader>
+              <TableRow className="bg-muted/40">
+                <TableHead className="w-[140px]">Ticket #</TableHead>
+                <TableHead>Title</TableHead>
+                <TableHead>Device</TableHead>
+                <TableHead className="hidden md:table-cell">Department</TableHead>
+                <TableHead>Priority</TableHead>
+                <TableHead>Status</TableHead>
+                <TableHead className="hidden lg:table-cell">Assigned To</TableHead>
+                <TableHead className="hidden sm:table-cell text-right">Date</TableHead>
+              </TableRow>
+            </TableHeader>
+            <TableBody>
+              {filteredTickets.map((ticket) => {
+                const style = getTicketStatusStyle(ticket.statusCode)
+                return (
+                  <TableRow
+                    key={ticket.id}
+                    className={cn(
+                      "transition-colors border-l-4 hover:bg-muted/40",
+                      style.rail
+                    )}
+                  >
+                    <TableCell className="font-mono text-xs font-semibold">
+                      <Link
+                        href={`/tickets/${ticket.id}`}
+                        className="text-primary hover:underline"
+                      >
+                        {ticket.ticketNumber}
+                      </Link>
+                    </TableCell>
+                    <TableCell>
+                      <Link
+                        href={`/tickets/${ticket.id}`}
+                        className="font-medium hover:underline line-clamp-1 text-sm text-foreground"
+                      >
+                        {ticket.title}
+                      </Link>
+                      {ticket.statusCode === "waiting_parts_vendor" && ticket.waitingReason && (
+                        <span className="text-[11px] text-orange-700 dark:text-orange-300 block truncate">
+                          📦 On Order: {ticket.waitingReason}
+                        </span>
+                      )}
+                    </TableCell>
+                    <TableCell className="text-sm">
+                      <span className="font-medium text-foreground block truncate">
+                        {ticket.device?.name || "—"}
+                      </span>
+                      {ticket.device?.assetNumber && (
+                        <span className="text-[11px] text-muted-foreground font-mono">
+                          {ticket.device.assetNumber}
+                        </span>
+                      )}
+                    </TableCell>
+                    <TableCell className="hidden md:table-cell text-xs text-muted-foreground">
+                      <span className="block truncate">
+                        {ticket.hospital?.name ? `${ticket.hospital.name} / ` : ""}
+                        {ticket.department?.name || "—"}
+                      </span>
+                    </TableCell>
+                    <TableCell>
+                      <TicketPriorityBadge priority={ticket.priorityCode} />
+                    </TableCell>
+                    <TableCell>
+                      <TicketStatusBadge status={ticket.statusCode} />
+                    </TableCell>
+                    <TableCell className="hidden lg:table-cell text-xs">
+                      {ticket.assignedEngineer?.fullName ? (
+                        <span className="font-medium text-foreground">
+                          {ticket.assignedEngineer.fullName}
+                        </span>
+                      ) : ["new", "acknowledged", "in_triage"].includes(ticket.statusCode) ? (
+                        <WaitingForEngineerBanner
+                          compact
+                          reportedAt={ticket.reportedAt || ticket.createdAt || new Date()}
+                          reportedImpact={ticket.reportedImpact || undefined}
+                        />
+                      ) : (
+                        <span className="text-rose-600 dark:text-rose-400 font-semibold">
+                          Unassigned
+                        </span>
+                      )}
+                    </TableCell>
+                    <TableCell className="hidden sm:table-cell text-right text-xs text-muted-foreground whitespace-nowrap">
+                      {new Date(
+                        ticket.reportedAt || ticket.createdAt || Date.now()
+                      ).toLocaleDateString()}
+                    </TableCell>
+                  </TableRow>
+                )
+              })}
+            </TableBody>
+          </Table>
+        </div>
+      )}
+    </div>
+  )
+}