@nuxt-customer-portal/service-requests 0.3.0

package/shared/feature.ts

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+import type { PortalFeatureDefinition } from '@nuxt-customer-portal/core/shared/types/feature'
+
+export const serviceRequestActions = ['create', 'read', 'update', 'delete', 'list', 'manage'] as const
+export type ServiceRequestAction = (typeof serviceRequestActions)[number]
+
+export const serviceRequestFeature: PortalFeatureDefinition<ServiceRequestAction> = {
+  id: 'service-requests',
+  navigation: [
+    {
+      id: 'service-requests',
+      labelKey: 'features.serviceRequests.navigation.myRequests',
+      icon: 'i-lucide-ticket',
+      to: '/requests',
+      audiences: ['authenticated'],
+      order: 20
+    },
+    {
+      id: 'service-requests-admin',
+      labelKey: 'features.serviceRequests.navigation.manageRequests',
+      icon: 'i-lucide-list-checks',
+      to: '/admin/requests',
+      audiences: ['providerAdmin'],
+      location: 'admin',
+      order: 120
+    }
+  ],
+  modules: [
+    {
+      id: 'service-requests',
+      labelKey: 'features.serviceRequests.navigation.myRequests',
+      icon: 'i-lucide-ticket',
+      to: '/requests',
+      routePrefixes: ['/requests', '/admin/requests'],
+      audiences: ['authenticated'],
+      order: 20,
+      menuItems: [
+        {
+          id: 'requests',
+          labelKey: 'features.serviceRequests.navigation.myRequests',
+          icon: 'i-lucide-inbox',
+          to: '/requests',
+          audiences: ['authenticated']
+        },
+        {
+          id: 'new-request',
+          labelKey: 'features.serviceRequests.navigation.newRequest',
+          icon: 'i-lucide-plus',
+          to: '/requests/new',
+          audiences: ['authenticated']
+        },
+        {
+          id: 'manage-requests',
+          labelKey: 'features.serviceRequests.navigation.manageRequests',
+          icon: 'i-lucide-list-checks',
+          to: '/admin/requests',
+          audiences: ['providerAdmin']
+        }
+      ]
+    }
+  ],
+  dashboardWidgets: [
+    {
+      id: 'service-requests-attention',
+      component: 'ServiceRequestsDashboardAttention',
+      area: 'attention',
+      size: 'half',
+      order: 30
+    },
+    {
+      id: 'service-requests-overview',
+      component: 'ServiceRequestsDashboardOverview',
+      area: 'aside',
+      size: 'full',
+      order: 10
+    }
+  ],
+  clientIntegration: { moduleId: 'service-requests', labelKey: 'features.serviceRequests.navigation.myRequests' },
+  policy: {
+    PROVIDER: {
+      owner: serviceRequestActions,
+      admin: serviceRequestActions,
+      member: ['create', 'read', 'update', 'list']
+    },
+    CLIENT: {
+      owner: ['create', 'read', 'update', 'list'],
+      admin: ['create', 'read', 'update', 'list'],
+      member: ['create', 'read', 'update', 'list']
+    }
+  }
+}

package/shared/types/service-request.ts

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+export type ServiceRequestStatus = 'OPEN' | 'IN_PROGRESS' | 'RESOLVED' | 'CLOSED'
+export type ServiceRequestPriority = 'LOW' | 'MEDIUM' | 'HIGH' | 'URGENT'
+
+export interface ServiceRequestAttachment {
+  id: string
+  url: string
+  filename: string
+  size: number
+  mimeType: string
+  uploadedAt: string
+  uploadedById?: string
+}
+
+export interface ServiceRequestDto {
+  id: string
+  title: string
+  description: string
+  status: ServiceRequestStatus
+  priority: ServiceRequestPriority
+  category: string | null
+  organizationId: string
+  clientOrganizationId: string
+  clientName?: string
+  createdById: string
+  assignedToId: string | null
+  attachments: readonly ServiceRequestAttachment[]
+  internalNotes: string | null
+  createdAt: string
+  updatedAt: string
+  resolvedAt: string | null
+  closedAt: string | null
+}
+
+export interface ServiceRequestWithRelationsDto extends ServiceRequestDto {
+  createdBy?: {
+    id: string
+    name: string
+    email: string
+    image: string | null
+  }
+  assignedTo?: {
+    id: string
+    name: string
+    email: string
+    image: string | null
+  } | null
+}
+
+export interface ServiceRequestPagination {
+  total: number
+  page: number
+  pageSize: number
+  pageCount: number
+}
+
+export interface ServiceRequestListResponse {
+  items: ServiceRequestDto[]
+  pagination: ServiceRequestPagination
+}
+
+export interface ServiceRequestDashboardDto {
+  overview: {
+    activeCount: number
+    resolvedCount: number
+    recent: ServiceRequestDto[]
+  }
+  attention?: {
+    urgentCount: number
+    unassignedCount: number
+    longOpenCount: number
+    items: ServiceRequestDto[]
+  }
+}
+
+export interface ServiceRequestFilters {
+  clientOrganizationId?: string
+  status?: ServiceRequestStatus
+  priority?: ServiceRequestPriority
+  category?: string
+  assignedToId?: string
+  createdById?: string
+  search?: string
+  page?: number
+  pageSize?: number
+  sortBy?: 'createdAt' | 'status' | 'priority'
+  sortDir?: 'asc' | 'desc'
+}
+
+export type ServiceRequest = ServiceRequestDto
+export type ServiceRequestWithRelations = ServiceRequestWithRelationsDto
+
+export interface ServiceRequestCreateInput {
+  clientOrganizationId?: string
+  title: string
+  description: string
+  priority?: ServiceRequestPriority
+  category?: string
+}
+
+export interface ServiceRequestUpdateInput {
+  title?: string
+  description?: string
+  status?: ServiceRequestStatus
+  priority?: ServiceRequestPriority
+  category?: string
+}
+
+export interface AdminServiceRequestUpdateInput extends ServiceRequestUpdateInput {
+  assignedToId?: string
+  internalNotes?: string
+}