@nuxt-customer-portal/service-requests 0.3.0

package/app/pages/requests/new.vue

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+<script setup lang="ts">
+import type { ServiceRequestCreateInput } from '@nuxt-customer-portal/service-requests/shared/types/service-request'
+
+const { createRequest, loading } = useServiceRequests()
+const toast = useToast()
+const { t } = useI18n()
+
+useSeoMeta({
+  title: () => t('features.serviceRequests.create')
+})
+
+const handleSubmit = async (data: ServiceRequestCreateInput) => {
+  try {
+    await createRequest(data)
+    toast.add({
+      title: t('common.success'),
+      description: t('features.serviceRequests.messages.createSuccess')
+    })
+    navigateTo('/requests')
+  } catch (error) {
+    console.error(error)
+    toast.add({
+      title: t('common.error'),
+      description: t('features.serviceRequests.messages.createError'),
+      color: 'error'
+    })
+  }
+}
+</script>
+
+<template>
+  <div class="container mx-auto py-8 max-w-2xl">
+    <h1 class="text-3xl font-bold mb-6">{{ t('features.serviceRequests.create') }}</h1>
+
+    <CustomerRequestForm :loading="loading" @submit="handleSubmit" @cancel="navigateTo('/requests')" />
+  </div>
+</template>

package/app/plugins/service-requests-feature.ts

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+import { serviceRequestFeature } from '@nuxt-customer-portal/service-requests/shared/feature'
+
+export default defineNuxtPlugin(() => {
+  const { registerFeature } = usePortalFeatures()
+  const { activeOrganizationRole, activeOrganizationType } = usePortalSession()
+  const register = () => {
+    const canManage =
+      activeOrganizationType.value === 'PROVIDER' &&
+      (activeOrganizationRole.value === 'owner' || activeOrganizationRole.value === 'admin')
+    registerFeature({
+      ...serviceRequestFeature,
+      dashboardWidgets: serviceRequestFeature.dashboardWidgets?.filter(
+        (widget) => widget.id !== 'service-requests-attention' || canManage
+      )
+    })
+  }
+  watch([activeOrganizationRole, activeOrganizationType], register, { immediate: true })
+})

package/i18n/locales/en.json

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+{
+  "features": {
+    "serviceRequests": {
+      "title": "Service Requests",
+      "resultCount": "{count} Service Request | {count} Service Requests",
+      "create": "Create Request",
+      "edit": "Edit Request",
+      "delete": "Delete Request",
+      "navigation": {
+        "myRequests": "Service Requests",
+        "manageRequests": "Manage Service Requests",
+        "newRequest": "New request"
+      },
+      "dashboard": {
+        "error": "Service requests could not be loaded.",
+        "retry": "Try again",
+        "new": "New request",
+        "viewAll": "View all",
+        "manage": "Manage requests",
+        "active": "{count} active",
+        "resolved": "{count} resolved",
+        "urgent": "{count} urgent",
+        "unassigned": "{count} unassigned",
+        "longOpen": "{count} open over 7 days",
+        "overview": {
+          "title": "Service requests",
+          "empty": "No service requests yet."
+        },
+        "attention": {
+          "title": "Requests needing attention",
+          "empty": "No requests currently need attention."
+        }
+      },
+      "status": {
+        "open": "Open",
+        "in_progress": "In Progress",
+        "resolved": "Resolved",
+        "closed": "Closed"
+      },
+      "priority": {
+        "low": "Low",
+        "medium": "Medium",
+        "high": "High",
+        "urgent": "Urgent"
+      },
+      "filters": {
+        "title": "Filters",
+        "allStatuses": "All statuses",
+        "allPriorities": "All priorities",
+        "allCategories": "All categories",
+        "status": "Filter by status",
+        "priority": "Filter by priority",
+        "category": "Filter by category"
+      },
+      "fields": {
+        "title": "Title",
+        "client": "Client",
+        "description": "Description",
+        "priority": "Priority",
+        "category": "Category",
+        "status": "Status",
+        "createdBy": "Created by",
+        "assignedTo": "Assigned to",
+        "createdAt": "Created at",
+        "resolvedAt": "Resolved at",
+        "internalNotes": "Internal notes"
+      },
+      "actions": {
+        "back": "Back to requests",
+        "view": "View",
+        "assign": "Assign",
+        "resolve": "Resolve",
+        "close": "Close",
+        "saveChanges": "Save changes",
+        "adminActions": "Admin actions"
+      },
+      "placeholders": {
+        "category": "e.g. Technical, Billing, General",
+        "selectUser": "Select user",
+        "internalNotes": "Notes visible only to administrators"
+      },
+      "messages": {
+        "createSuccess": "Service request created successfully",
+        "updateSuccess": "Service request updated successfully",
+        "deleteSuccess": "Service request deleted successfully",
+        "fetchError": "Failed to load service requests",
+        "createError": "Failed to create service request",
+        "updateError": "Failed to update service request",
+        "deleteError": "Failed to delete service request",
+        "notFound": "Request not found",
+        "empty": "No service requests found",
+        "endOfList": "You've reached the end"
+      },
+      "confirmDelete": "Are you sure you want to delete this service request? This action cannot be undone."
+    }
+  }
+}

package/i18n/locales/nl.json

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+{
+  "features": {
+    "serviceRequests": {
+      "title": "Serviceaanvragen",
+      "resultCount": "{count} serviceaanvraag | {count} serviceaanvragen",
+      "create": "Aanvraag maken",
+      "edit": "Aanvraag bewerken",
+      "delete": "Aanvraag verwijderen",
+      "navigation": {
+        "myRequests": "Serviceaanvragen",
+        "manageRequests": "Serviceaanvragen beheren",
+        "newRequest": "Nieuwe aanvraag"
+      },
+      "dashboard": {
+        "error": "Serviceaanvragen konden niet worden geladen.",
+        "retry": "Opnieuw proberen",
+        "new": "Nieuwe aanvraag",
+        "viewAll": "Alles bekijken",
+        "manage": "Aanvragen beheren",
+        "active": "{count} actief",
+        "resolved": "{count} opgelost",
+        "urgent": "{count} urgent",
+        "unassigned": "{count} niet toegewezen",
+        "longOpen": "{count} langer dan 7 dagen open",
+        "overview": {
+          "title": "Serviceaanvragen",
+          "empty": "Nog geen serviceaanvragen."
+        },
+        "attention": {
+          "title": "Aanvragen die aandacht vragen",
+          "empty": "Geen aanvragen vragen momenteel aandacht."
+        }
+      },
+      "status": {
+        "open": "Open",
+        "in_progress": "In behandeling",
+        "resolved": "Opgelost",
+        "closed": "Gesloten"
+      },
+      "priority": {
+        "low": "Laag",
+        "medium": "Gemiddeld",
+        "high": "Hoog",
+        "urgent": "Urgent"
+      },
+      "filters": {
+        "title": "Filters",
+        "allStatuses": "Alle statussen",
+        "allPriorities": "Alle prioriteiten",
+        "allCategories": "Alle categorieën",
+        "status": "Filter op status",
+        "priority": "Filter op prioriteit",
+        "category": "Filter op categorie"
+      },
+      "fields": {
+        "title": "Titel",
+        "client": "Klant",
+        "description": "Beschrijving",
+        "priority": "Prioriteit",
+        "category": "Categorie",
+        "status": "Status",
+        "createdBy": "Aangemaakt door",
+        "assignedTo": "Toegewezen aan",
+        "createdAt": "Aangemaakt op",
+        "resolvedAt": "Opgelost op",
+        "internalNotes": "Interne notities"
+      },
+      "actions": {
+        "back": "Terug naar aanvragen",
+        "view": "Bekijken",
+        "assign": "Toewijzen",
+        "resolve": "Oplossen",
+        "close": "Sluiten",
+        "saveChanges": "Wijzigingen opslaan",
+        "adminActions": "Beheeracties"
+      },
+      "placeholders": {
+        "category": "bijv. Technisch, Facturatie, Algemeen",
+        "selectUser": "Selecteer gebruiker",
+        "internalNotes": "Notities die alleen voor beheerders zichtbaar zijn"
+      },
+      "messages": {
+        "createSuccess": "Serviceaanvraag succesvol aangemaakt",
+        "updateSuccess": "Serviceaanvraag succesvol bijgewerkt",
+        "deleteSuccess": "Serviceaanvraag succesvol verwijderd",
+        "fetchError": "Serviceaanvragen laden mislukt",
+        "createError": "Serviceaanvraag maken mislukt",
+        "updateError": "Serviceaanvraag bijwerken mislukt",
+        "deleteError": "Serviceaanvraag verwijderen mislukt",
+        "notFound": "Aanvraag niet gevonden",
+        "empty": "Geen serviceaanvragen gevonden",
+        "endOfList": "Je hebt het einde bereikt"
+      },
+      "confirmDelete": "Weet je zeker dat je deze serviceaanvraag wilt verwijderen? Deze actie kan niet ongedaan worden gemaakt."
+    }
+  }
+}

package/migrations/0000_baseline.sql

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+CREATE SCHEMA "service_requests";
+--> statement-breakpoint
+CREATE TYPE "service_requests"."ServiceRequestPriority" AS ENUM('LOW', 'MEDIUM', 'HIGH', 'URGENT');--> statement-breakpoint
+CREATE TYPE "service_requests"."ServiceRequestStatus" AS ENUM('OPEN', 'IN_PROGRESS', 'RESOLVED', 'CLOSED');--> statement-breakpoint
+CREATE TABLE "service_requests"."service_request" (
+	"id" text PRIMARY KEY NOT NULL,
+	"title" text NOT NULL,
+	"description" text NOT NULL,
+	"status" "service_requests"."ServiceRequestStatus" DEFAULT 'OPEN' NOT NULL,
+	"priority" "service_requests"."ServiceRequestPriority" DEFAULT 'MEDIUM' NOT NULL,
+	"category" text,
+	"organization_id" text NOT NULL,
+	"created_by_id" text NOT NULL,
+	"assigned_to_id" text,
+	"attachments" jsonb,
+	"internal_notes" text,
+	"created_at" timestamp DEFAULT now() NOT NULL,
+	"updated_at" timestamp DEFAULT now() NOT NULL,
+	"resolved_at" timestamp,
+	"closed_at" timestamp
+);
+--> statement-breakpoint
+ALTER TABLE "service_requests"."service_request" ADD CONSTRAINT "service_request_organization_id_organization_id_fk" FOREIGN KEY ("organization_id") REFERENCES "public"."organization"("id") ON DELETE cascade ON UPDATE no action;--> statement-breakpoint
+ALTER TABLE "service_requests"."service_request" ADD CONSTRAINT "service_request_created_by_id_user_id_fk" FOREIGN KEY ("created_by_id") REFERENCES "public"."user"("id") ON DELETE restrict ON UPDATE no action;--> statement-breakpoint
+ALTER TABLE "service_requests"."service_request" ADD CONSTRAINT "service_request_assigned_to_id_user_id_fk" FOREIGN KEY ("assigned_to_id") REFERENCES "public"."user"("id") ON DELETE set null ON UPDATE no action;--> statement-breakpoint
+CREATE INDEX "service_request_organization_id_idx" ON "service_requests"."service_request" USING btree ("organization_id");--> statement-breakpoint
+CREATE INDEX "service_request_created_by_id_idx" ON "service_requests"."service_request" USING btree ("created_by_id");--> statement-breakpoint
+CREATE INDEX "service_request_assigned_to_id_idx" ON "service_requests"."service_request" USING btree ("assigned_to_id");--> statement-breakpoint
+CREATE INDEX "service_request_status_idx" ON "service_requests"."service_request" USING btree ("status");--> statement-breakpoint
+CREATE INDEX "service_request_created_at_idx" ON "service_requests"."service_request" USING btree ("created_at");

package/migrations/0001_required_client.sql

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+-- Existing requests are intentionally not migrated: the legacy model has no reliable client relationship.
+CREATE TABLE IF NOT EXISTS "service_requests"."legacy_service_request" AS
+  TABLE "service_requests"."service_request" WITH DATA;
+TRUNCATE TABLE "service_requests"."service_request" CASCADE;
+ALTER TABLE "service_requests"."service_request" ADD COLUMN IF NOT EXISTS "client_organization_id" text NOT NULL REFERENCES "organization"("id") ON DELETE restrict;
+CREATE INDEX IF NOT EXISTS "service_request_client_organization_id_idx" ON "service_requests"."service_request" ("client_organization_id");

package/migrations/meta/0000_snapshot.json

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+{
+  "id": "66a719da-55c8-4426-baac-3228c68d52ca",
+  "prevId": "00000000-0000-0000-0000-000000000000",
+  "version": "7",
+  "dialect": "postgresql",
+  "tables": {
+    "service_requests.service_request": {
+      "name": "service_request",
+      "schema": "service_requests",
+      "columns": {
+        "id": {
+          "name": "id",
+          "type": "text",
+          "primaryKey": true,
+          "notNull": true
+        },
+        "title": {
+          "name": "title",
+          "type": "text",
+          "primaryKey": false,
+          "notNull": true
+        },
+        "description": {
+          "name": "description",
+          "type": "text",
+          "primaryKey": false,
+          "notNull": true
+        },
+        "status": {
+          "name": "status",
+          "type": "ServiceRequestStatus",
+          "typeSchema": "service_requests",
+          "primaryKey": false,
+          "notNull": true,
+          "default": "'OPEN'"
+        },
+        "priority": {
+          "name": "priority",
+          "type": "ServiceRequestPriority",
+          "typeSchema": "service_requests",
+          "primaryKey": false,
+          "notNull": true,
+          "default": "'MEDIUM'"
+        },
+        "category": {
+          "name": "category",
+          "type": "text",
+          "primaryKey": false,
+          "notNull": false
+        },
+        "organization_id": {
+          "name": "organization_id",
+          "type": "text",
+          "primaryKey": false,
+          "notNull": true
+        },
+        "created_by_id": {
+          "name": "created_by_id",
+          "type": "text",
+          "primaryKey": false,
+          "notNull": true
+        },
+        "assigned_to_id": {
+          "name": "assigned_to_id",
+          "type": "text",
+          "primaryKey": false,
+          "notNull": false
+        },
+        "attachments": {
+          "name": "attachments",
+          "type": "jsonb",
+          "primaryKey": false,
+          "notNull": false
+        },
+        "internal_notes": {
+          "name": "internal_notes",
+          "type": "text",
+          "primaryKey": false,
+          "notNull": false
+        },
+        "created_at": {
+          "name": "created_at",
+          "type": "timestamp",
+          "primaryKey": false,
+          "notNull": true,
+          "default": "now()"
+        },
+        "updated_at": {
+          "name": "updated_at",
+          "type": "timestamp",
+          "primaryKey": false,
+          "notNull": true,
+          "default": "now()"
+        },
+        "resolved_at": {
+          "name": "resolved_at",
+          "type": "timestamp",
+          "primaryKey": false,
+          "notNull": false
+        },
+        "closed_at": {
+          "name": "closed_at",
+          "type": "timestamp",
+          "primaryKey": false,
+          "notNull": false
+        }
+      },
+      "indexes": {
+        "service_request_organization_id_idx": {
+          "name": "service_request_organization_id_idx",
+          "columns": [
+            {
+              "expression": "organization_id",
+              "isExpression": false,
+              "asc": true,
+              "nulls": "last"
+            }
+          ],
+          "isUnique": false,
+          "concurrently": false,
+          "method": "btree",
+          "with": {}
+        },
+        "service_request_created_by_id_idx": {
+          "name": "service_request_created_by_id_idx",
+          "columns": [
+            {
+              "expression": "created_by_id",
+              "isExpression": false,
+              "asc": true,
+              "nulls": "last"
+            }
+          ],
+          "isUnique": false,
+          "concurrently": false,
+          "method": "btree",
+          "with": {}
+        },
+        "service_request_assigned_to_id_idx": {
+          "name": "service_request_assigned_to_id_idx",
+          "columns": [
+            {
+              "expression": "assigned_to_id",
+              "isExpression": false,
+              "asc": true,
+              "nulls": "last"
+            }
+          ],
+          "isUnique": false,
+          "concurrently": false,
+          "method": "btree",
+          "with": {}
+        },
+        "service_request_status_idx": {
+          "name": "service_request_status_idx",
+          "columns": [
+            {
+              "expression": "status",
+              "isExpression": false,
+              "asc": true,
+              "nulls": "last"
+            }
+          ],
+          "isUnique": false,
+          "concurrently": false,
+          "method": "btree",
+          "with": {}
+        },
+        "service_request_created_at_idx": {
+          "name": "service_request_created_at_idx",
+          "columns": [
+            {
+              "expression": "created_at",
+              "isExpression": false,
+              "asc": true,
+              "nulls": "last"
+            }
+          ],
+          "isUnique": false,
+          "concurrently": false,
+          "method": "btree",
+          "with": {}
+        }
+      },
+      "foreignKeys": {
+        "service_request_organization_id_organization_id_fk": {
+          "name": "service_request_organization_id_organization_id_fk",
+          "tableFrom": "service_request",
+          "tableTo": "organization",
+          "columnsFrom": ["organization_id"],
+          "columnsTo": ["id"],
+          "onDelete": "cascade",
+          "onUpdate": "no action"
+        },
+        "service_request_created_by_id_user_id_fk": {
+          "name": "service_request_created_by_id_user_id_fk",
+          "tableFrom": "service_request",
+          "tableTo": "user",
+          "columnsFrom": ["created_by_id"],
+          "columnsTo": ["id"],
+          "onDelete": "restrict",
+          "onUpdate": "no action"
+        },
+        "service_request_assigned_to_id_user_id_fk": {
+          "name": "service_request_assigned_to_id_user_id_fk",
+          "tableFrom": "service_request",
+          "tableTo": "user",
+          "columnsFrom": ["assigned_to_id"],
+          "columnsTo": ["id"],
+          "onDelete": "set null",
+          "onUpdate": "no action"
+        }
+      },
+      "compositePrimaryKeys": {},
+      "uniqueConstraints": {},
+      "policies": {},
+      "checkConstraints": {},
+      "isRLSEnabled": false
+    }
+  },
+  "enums": {
+    "service_requests.ServiceRequestPriority": {
+      "name": "ServiceRequestPriority",
+      "schema": "service_requests",
+      "values": ["LOW", "MEDIUM", "HIGH", "URGENT"]
+    },
+    "service_requests.ServiceRequestStatus": {
+      "name": "ServiceRequestStatus",
+      "schema": "service_requests",
+      "values": ["OPEN", "IN_PROGRESS", "RESOLVED", "CLOSED"]
+    }
+  },
+  "schemas": {
+    "service_requests": "service_requests"
+  },
+  "sequences": {},
+  "roles": {},
+  "policies": {},
+  "views": {},
+  "_meta": {
+    "columns": {},
+    "schemas": {},
+    "tables": {}
+  }
+}

package/migrations/meta/_journal.json

@@ -0,0 +1,13 @@
+{
+  "version": "7",
+  "dialect": "postgresql",
+  "entries": [
+    {
+      "idx": 0,
+      "version": "7",
+      "when": 1786258239891,
+      "tag": "0000_baseline",
+      "breakpoints": true
+    }
+  ]
+}

package/nuxt.config.ts

@@ -0,0 +1,29 @@
+import { fileURLToPath } from 'node:url'
+
+export default defineNuxtConfig({
+  $meta: { name: 'nuxt-customer-portal-service-requests' },
+  compatibilityDate: '2025-10-24',
+  modules: ['@nuxtjs/i18n'],
+  components: [
+    {
+      path: fileURLToPath(new URL('./app/components', import.meta.url)),
+      global: true
+    }
+  ],
+  i18n: {
+    locales: [
+      {
+        code: 'en',
+        iso: 'en-US',
+        name: 'English',
+        file: 'en.json'
+      },
+      {
+        code: 'nl',
+        iso: 'nl-NL',
+        name: 'Nederlands',
+        file: 'nl.json'
+      }
+    ]
+  }
+})

package/package.json

@@ -0,0 +1,53 @@
+{
+  "name": "@nuxt-customer-portal/service-requests",
+  "version": "0.3.0",
+  "license": "MIT",
+  "homepage": "https://nuxt-customer-portal.com",
+  "repository": {
+    "type": "git",
+    "url": "git+https://github.com/ludulicious/nuxt-customer-portal.git"
+  },
+  "type": "module",
+  "main": "./nuxt.config.ts",
+  "files": [
+    "LICENSE",
+    "CHANGELOG.md",
+    "app",
+    "i18n",
+    "migrations",
+    "server",
+    "shared",
+    "nuxt.config.ts",
+    "portal.manifest.mjs",
+    "README.md"
+  ],
+  "exports": {
+    ".": "./nuxt.config.ts",
+    "./feature": "./shared/feature.ts",
+    "./types": "./shared/types/service-request.ts",
+    "./schema": "./server/db/schema/service-requests.ts",
+    "./portal-manifest": "./portal.manifest.mjs",
+    "./app/*": "./app/*.ts",
+    "./server/*": "./server/*.ts",
+    "./shared/*": "./shared/*.ts"
+  },
+  "publishConfig": {
+    "access": "public"
+  },
+  "dependencies": {
+    "@nuxtjs/i18n": "^10.6.0",
+    "@types/pg": "8.15.5",
+    "drizzle-orm": "^0.45.2",
+    "nanoid": "^5.1.6",
+    "pg": "^8.22.0",
+    "zod": "^4.4.3",
+    "@nuxt-customer-portal/core": "^0.3.0",
+    "@nuxt-customer-portal/clients": "^0.3.0"
+  },
+  "peerDependencies": {
+    "nuxt": "^4.5.1"
+  },
+  "devDependencies": {
+    "nuxt": "^4.5.1"
+  }
+}

package/portal.manifest.mjs

@@ -0,0 +1,9 @@
+export default {
+  id: 'service-requests',
+  version: '0.3.0',
+  source: '@nuxt-customer-portal/service-requests',
+  clientModuleId: 'service-requests',
+  dependsOn: ['core', 'clients'],
+  schema: './server/db/schema/service-requests.ts',
+  migrations: './migrations'
+}