@mrrocket/sdk 0.9.0 → 0.11.0

package/dist/messenger-ui.js.map

@@ -1 +1 @@
-{"version":3,"sources":["../src/messenger-ui.ts"],"sourcesContent":["/**\n * The web messenger, after Featurebase's: a round launcher and a panel with three tabs, Home (greeting, the latest\n * chat, help search, top articles), Messages (the chat with the team, answered in MRRocket › Support by the owner or\n * the Customer experience agent) and Help (the product's published help articles, searchable, read in the panel).\n * While the panel is closed it checks for answers now and then; a new answer plays a short sound, shows a count on\n * the launcher and a preview card above it.\n *\n * Plain DOM, no React, so `<Messenger />` (Next.js) and the script tag share it; both load it only when it is used (a\n * dynamic import, and `sdk-messenger.js` for the script tag). Every text is set with textContent; articles arrive as\n * blocks, never HTML.\n */\nimport { type ArticleBlock, type ArticleSpan, type ArticleSummary, type ChatMessage, type ChatThread, type MessengerLook, createApi } from \"./api-client\";\nimport { injectStyles } from \"./styles-css\";\n\nexport interface MessengerUiOptions {\n    host: string;\n    apiKey: string;\n    /** The visitor id now (it changes on identify and reset). */\n    distinctId: () => string;\n    /** The signed-in person's id, name and email, when the site called identify. */\n    user: () => { id?: string; name?: string; email?: string } | undefined;\n    /** Show the round launcher (default true). Without it the panel opens only through `open()`. */\n    launcher?: boolean;\n    position?: \"bottom-right\" | \"bottom-left\";\n    /** The panel's title. */\n    title?: string;\n    /** The big line on Home and the first line of an empty chat. */\n    greeting?: string;\n    /** Ask anonymous visitors for an email (optional for them). Default true. */\n    askEmail?: boolean;\n    /** Text on the launcher; empty shows the icon only. */\n    label?: string;\n    /** The Help tab with the product's published help articles (default true; hidden while there are none). */\n    help?: boolean;\n    /** A short sound when an answer arrives (default true). */\n    sound?: boolean;\n    /** A preview of a new answer above the closed launcher (default true). */\n    preview?: boolean;\n    theme?: \"light\" | \"dark\" | \"auto\";\n    accent?: string;\n}\n\nexport type MessengerView = \"home\" | \"messages\" | \"help\";\n\nexport interface MessengerHandle {\n    /** Opens the panel, on Home or the given tab; `{ article }` opens a help article. */\n    open(view?: MessengerView | { article: string }): void;\n    close(): void;\n    toggle(): void;\n    /** Removes the launcher and the panel from the page. */\n    destroy(): void;\n}\n\nconst POLL_OPEN_MS = 4000;\n/** While the panel is closed: soon after the visitor wrote, answers are looked for often, later now and then. */\nconst POLL_WAITING_MS = 8000;\nconst POLL_IDLE_MS = 30000;\nconst WAITING_FOR_MS = 10 * 60_000;\nconst EMAIL = /^[^\\s@]+@[^\\s@]+\\.[^\\s@]{2,}$/;\nconst SEEN_KEY = \"ckw_msgr_seen\";\nconst whoLabel: Record<ChatMessage[\"from\"], string> = { visitor: \"You\", team: \"Team\", ai: \"AI agent\", auto: \"Team\" };\n\nconst readSeen = () => {\n    try {\n        return window.localStorage.getItem(SEEN_KEY) ?? \"\";\n    } catch {\n        return \"\";\n    }\n};\nconst writeSeen = (id: string) => {\n    try {\n        window.localStorage.setItem(SEEN_KEY, id);\n    } catch {\n        // Private mode: the count just shows again next time.\n    }\n};\n\nconst timeAgo = (iso: string) => {\n    const t = new Date(iso).getTime();\n    if (Number.isNaN(t)) return \"\";\n    const d = Math.max(0, Date.now() - t) / 1000;\n    if (d < 60) return \"just now\";\n    if (d < 3600) return `${Math.floor(d / 60)}m ago`;\n    if (d < 86400) return `${Math.floor(d / 3600)}h ago`;\n    if (d < 86400 * 30) return `${Math.floor(d / 86400)}d ago`;\n    return new Date(iso).toLocaleDateString(undefined, { month: \"short\", day: \"numeric\", year: \"numeric\" });\n};\n\nconst el = <K extends keyof HTMLElementTagNameMap>(tag: K, attrs: Record<string, string> = {}, ...kids: (Node | string | null | false | undefined)[]) => {\n    const e = document.createElement(tag);\n    for (const [k, v] of Object.entries(attrs)) e.setAttribute(k, v);\n    for (const k of kids) if (k !== null && k !== false && k !== undefined) e.append(k);\n    return e;\n};\n\nconst SVG_NS = \"http://www.w3.org/2000/svg\";\nconst icon = (d: string, size = 16) => {\n    const svg = document.createElementNS(SVG_NS, \"svg\");\n    for (const [k, v] of Object.entries({ class: \"ckw-icon\", width: String(size), height: String(size), viewBox: \"0 0 16 16\", fill: \"none\", stroke: \"currentColor\", \"stroke-width\": \"1.7\", \"stroke-linecap\": \"round\", \"stroke-linejoin\": \"round\", \"aria-hidden\": \"true\" }))\n        svg.setAttribute(k, v);\n    const path = document.createElementNS(SVG_NS, \"path\");\n    path.setAttribute(\"d\", d);\n    svg.appendChild(path);\n    return svg;\n};\nconst I = {\n    cross: \"m4 4 8 8M12 4l-8 8\",\n    chat: \"M2.5 4.5a2 2 0 0 1 2-2h7a2 2 0 0 1 2 2v4.5a2 2 0 0 1-2 2H7l-3 2.5V11a2 2 0 0 1-1.5-2z\",\n    send: \"M2.5 8h10M8.5 3.5 13 8l-4.5 4.5\",\n    home: \"M2.5 7 8 2.5 13.5 7v6a1 1 0 0 1-1 1h-3v-4h-3v4h-3a1 1 0 0 1-1-1z\",\n    help: \"M8 14.5A6.5 6.5 0 1 0 8 1.5a6.5 6.5 0 0 0 0 13zM6.2 6.2a1.9 1.9 0 1 1 2.6 1.8c-.5.2-.8.6-.8 1.1v.4M8 11.6v.1\",\n    back: \"M10 3.5 5.5 8l4.5 4.5\",\n    next: \"M6 3.5 10.5 8 6 12.5\",\n    search: \"M7 11.5a4.5 4.5 0 1 0 0-9 4.5 4.5 0 0 0 0 9zM10.5 10.5l3 3\",\n    doc: \"M4 1.5h5.5l3 3V14a.5.5 0 0 1-.5.5H4a.5.5 0 0 1-.5-.5V2a.5.5 0 0 1 .5-.5zM9.5 1.5v3h3M6 8.5h4M6 11h4\",\n};\n\n/** A soft two-note chime made with Web Audio (no file to load). Browsers allow it once the visitor has clicked. */\nconst chime = (() => {\n    let ctx: AudioContext | null = null;\n    const get = () => {\n        const AC = window.AudioContext ?? (window as unknown as { webkitAudioContext?: typeof AudioContext }).webkitAudioContext;\n        if (!AC) return null;\n        ctx ??= new AC();\n        return ctx;\n    };\n    return {\n        /** Call from a click so later sounds may play. */\n        unlock: () => {\n            try {\n                const c = get();\n                if (c?.state === \"suspended\") void c.resume();\n            } catch {\n                // No audio: no sound.\n            }\n        },\n        play: () => {\n            try {\n                const c = get();\n                if (!c || c.state !== \"running\") return;\n                const t = c.currentTime;\n                [880, 1318.5].forEach((f, i) => {\n                    const o = c.createOscillator();\n                    const g = c.createGain();\n                    const at = t + i * 0.11;\n                    o.type = \"sine\";\n                    o.frequency.value = f;\n                    g.gain.setValueAtTime(0.0001, at);\n                    g.gain.exponentialRampToValueAtTime(0.12, at + 0.012);\n                    g.gain.exponentialRampToValueAtTime(0.0001, at + 0.32);\n                    o.connect(g);\n                    g.connect(c.destination);\n                    o.start(at);\n                    o.stop(at + 0.34);\n                });\n            } catch {\n                // No audio: no sound.\n            }\n        },\n    };\n})();\n\nconst spansOf = (spans: ArticleSpan[]) =>\n    spans.map((s) => {\n        let node: HTMLElement = s.href ? el(\"a\", { href: s.href, target: \"_blank\", rel: \"noopener noreferrer\" }, s.text) : el(\"span\", {}, s.text);\n        if (s.code) node = el(\"code\", {}, node);\n        if (s.italic) node = el(\"em\", {}, node);\n        if (s.bold) node = el(\"strong\", {}, node);\n        return node;\n    });\n\nconst blockOf = (b: ArticleBlock): HTMLElement => {\n    switch (b.type) {\n        case \"h2\":\n        case \"h3\":\n            return el(b.type, {}, ...spansOf(b.spans));\n        case \"quote\":\n            return el(\"blockquote\", {}, ...spansOf(b.spans));\n        case \"ul\":\n        case \"ol\":\n            return el(b.type, {}, ...b.items.map((it) => el(\"li\", {}, ...spansOf(it))));\n        case \"code\":\n            return el(\"pre\", {}, el(\"code\", {}, b.text));\n        case \"hr\":\n            return el(\"hr\");\n        default:\n            return el(\"p\", {}, ...spansOf(b.spans));\n    }\n};\n\n/** How long the launcher waits for the look from MRRocket before it shows with the code's options and the defaults. */\nconst LOOK_WAIT_MS = 2500;\n\n/**\n * Mounts the messenger with its look from MRRocket (Support › Messenger) underneath what the code passes: an option the\n * code sets wins, one it leaves out comes from MRRocket, then the default. Calls made before the look arrived wait.\n */\nexport const mountMessenger = (o: MessengerUiOptions): MessengerHandle => {\n    let real: MessengerHandle | null = null;\n    let gone = false;\n    const queued: ((h: MessengerHandle) => void)[] = [];\n    const later = (fn: (h: MessengerHandle) => void) => (real ? fn(real) : queued.push(fn));\n    const ctrl = new AbortController();\n    const start = (look: Partial<MessengerLook> | null) => {\n        if (real || gone) return;\n        const defined = Object.fromEntries(Object.entries(o).filter(([, v]) => v !== undefined)) as MessengerUiOptions;\n        real = build({ ...(look ?? {}), ...defined, accent: o.accent ?? look?.accent, theme: o.theme ?? look?.theme });\n        for (const fn of queued.splice(0)) fn(real);\n    };\n    const timer = setTimeout(() => start(null), LOOK_WAIT_MS);\n    createApi({ host: o.host, apiKey: o.apiKey, distinctId: o.distinctId(), user: o.user() })\n        .messengerLook(ctrl.signal)\n        .then((look) => start(look))\n        .catch(() => start(null))\n        .finally(() => clearTimeout(timer));\n    return {\n        open: (v) => later((h) => h.open(v)),\n        close: () => real?.close(),\n        toggle: () => later((h) => h.toggle()),\n        destroy: () => {\n            gone = true;\n            ctrl.abort();\n            clearTimeout(timer);\n            real?.destroy();\n        },\n    };\n};\n\nconst build = (o: MessengerUiOptions): MessengerHandle => {\n    injectStyles();\n    const position = o.position ?? \"bottom-right\";\n    const title = o.title || \"Chat with us\";\n    const greeting = o.greeting || \"Hi! How can we help?\";\n    const askEmail = o.askEmail ?? true;\n    const label = o.label ?? \"\";\n    const launcherOn = o.launcher ?? true;\n    const helpOn = o.help ?? true;\n    const soundOn = o.sound ?? true;\n    const previewOn = o.preview ?? true;\n    const api = () => createApi({ host: o.host, apiKey: o.apiKey, distinctId: o.distinctId(), user: o.user() });\n\n    const root = el(\"div\", { class: \"ckw-root\", \"data-theme\": o.theme ?? \"auto\" });\n    if (o.accent) root.style.setProperty(\"--ckw-accent\", o.accent);\n    document.body.appendChild(root);\n\n    let open = false;\n    let view: MessengerView | { article: string } = \"home\";\n    let thread: ChatThread | null = null;\n    let loaded = false;\n    let error = \"\";\n    let pending: ChatMessage | null = null;\n    /** The newest team message seen in this page load: what counts as new after it. */\n    let lastKnown: string | null = null;\n    let unseen: ChatMessage[] = [];\n    let previewGone = false;\n    let poll: ReturnType<typeof setTimeout> | undefined;\n    let ctrl: AbortController | null = null;\n    let articles: ArticleSummary[] | null = null;\n    let query = \"\";\n    let rated = new Set<string>();\n    /** Whether the product has any published article: the Help tab and Home's help card hide when it has none. */\n    let hasArticles: boolean | null = null;\n\n    const teamMsgs = (t: ChatThread | null) => (t?.messages ?? []).filter((m) => m.from !== \"visitor\");\n    const lastTeamId = (t: ChatThread | null) => teamMsgs(t).at(-1)?.id ?? \"\";\n    const watching = () => open && view === \"messages\" && document.visibilityState !== \"hidden\";\n\n    /** Takes a thread from the server: new answers count, chime and show in the preview. */\n    const take = (t: ChatThread) => {\n        const team = teamMsgs(t);\n        if (lastKnown === null) {\n            // First read: answers the visitor never saw in an earlier visit count, without a sound.\n            const seen = readSeen();\n            const i = team.findIndex((m) => m.id === seen);\n            unseen = t.messages.some((m) => m.from === \"visitor\") ? team.slice(i + 1).filter((m) => m.from !== \"auto\") : [];\n        } else {\n            const i = team.findIndex((m) => m.id === lastKnown);\n            const fresh = team.slice(i + 1).filter((m) => m.from !== \"auto\");\n            if (fresh.length) {\n                if (soundOn) chime.play();\n                if (!watching()) {\n                    unseen = [...unseen, ...fresh];\n                    previewGone = false;\n                }\n            }\n        }\n        lastKnown = lastTeamId(t);\n        thread = t;\n        if (watching()) markSeen();\n    };\n    const markSeen = () => {\n        unseen = [];\n        const id = lastTeamId(thread);\n        if (id) writeSeen(id);\n    };\n\n    // ---------- Launcher and preview ----------\n    const fab = el(\"button\", { type: \"button\", class: `ckw-fab ckw-msgr-fab${label ? \"\" : \" ckw-msgr-round\"}`, \"data-pos\": position, \"aria-haspopup\": \"dialog\" });\n    const prev = el(\"div\", { class: \"ckw-msgr-preview\", \"data-pos\": position, role: \"status\" });\n    const drawFab = () => {\n        fab.replaceChildren(icon(open ? I.cross : I.chat, label ? 16 : 20));\n        if (label) fab.append(el(\"span\", {}, label));\n        if (unseen.length && !open) fab.append(el(\"span\", { class: \"ckw-msgr-count\", \"aria-hidden\": \"true\" }, String(Math.min(unseen.length, 9))));\n        fab.setAttribute(\"aria-expanded\", String(open));\n        fab.setAttribute(\"aria-label\", open ? \"Close chat\" : unseen.length ? `Open chat, ${unseen.length} new ${unseen.length === 1 ? \"reply\" : \"replies\"}` : \"Open chat\");\n        drawPreview();\n    };\n    const drawPreview = () => {\n        const m = unseen.at(-1);\n        if (!previewOn || open || previewGone || !m || !launcherOn) return prev.remove();\n        const x = el(\"button\", { type: \"button\", class: \"ckw-msgr-preview-x\", \"aria-label\": \"Dismiss\" }, icon(I.cross, 12));\n        x.addEventListener(\"click\", (e) => {\n            e.stopPropagation();\n            previewGone = true;\n            drawPreview();\n        });\n        const card = el(\n            \"button\",\n            { type: \"button\", class: \"ckw-msgr-preview-card\" },\n            el(\"span\", { class: \"ckw-msgr-preview-who\" }, `${whoLabel[m.from]}${unseen.length > 1 ? ` · ${unseen.length} new` : \"\"}`),\n            el(\"span\", { class: \"ckw-msgr-preview-text\" }, m.body),\n        );\n        card.addEventListener(\"click\", () => show(\"messages\"));\n        prev.replaceChildren(card, x);\n        if (!prev.isConnected) root.appendChild(prev);\n    };\n    fab.addEventListener(\"click\", () => {\n        chime.unlock();\n        if (open) close();\n        else show(unseen.length ? \"messages\" : \"home\");\n    });\n    if (launcherOn) root.appendChild(fab);\n\n    // ---------- Panel ----------\n    const pop = el(\"div\", { class: \"ckw-pop ckw-msgr\", \"data-pos\": position, role: \"dialog\", \"aria-label\": title });\n    const head = el(\"div\", { class: \"ckw-pop-head ckw-msgr-head\" });\n    const body = el(\"div\", { class: \"ckw-pop-body ckw-msgr-body\" });\n    const tabs = el(\"nav\", { class: \"ckw-msgr-tabs\", \"aria-label\": \"Messenger\" });\n    pop.addEventListener(\"click\", () => chime.unlock());\n\n    // The chat's compose form keeps its elements between draws, so the field never loses the focus.\n    const form = el(\"form\", { class: \"ckw-msgr-compose\" });\n    const err = el(\"p\", { class: \"ckw-msgr-error\", role: \"alert\" });\n    const email = el(\"input\", { class: \"ckw-input\", type: \"email\", inputmode: \"email\", autocomplete: \"email\", placeholder: \"Your email (optional), so we can follow up\", \"aria-label\": \"Your email (optional)\", maxlength: \"200\" });\n    const row = el(\"div\", { class: \"ckw-msgr-row\" });\n    const text = el(\"textarea\", { class: \"ckw-textarea ckw-msgr-input\", rows: \"1\", placeholder: \"Write a message…\", \"aria-label\": \"Message\", maxlength: \"4000\" });\n    const send = el(\"button\", { type: \"submit\", class: \"ckw-btn ckw-btn-primary ckw-msgr-send\", \"aria-label\": \"Send\" }, icon(I.send));\n    row.append(text, send);\n    form.append(row);\n\n    const list = el(\"ol\", { class: \"ckw-msgs\", \"aria-live\": \"polite\", \"aria-label\": \"Messages\" });\n    const needEmail = () => askEmail && !o.user()?.email && !thread?.hasEmail;\n    const emailOk = () => !email.value.trim() || EMAIL.test(email.value.trim());\n    const canSend = () => !!text.value.trim() && !pending && emailOk();\n\n    const closeBtn = () => {\n        const b = el(\"button\", { type: \"button\", class: \"ckw-btn ckw-btn-ghost ckw-msgr-x\", \"aria-label\": \"Close messenger\" }, icon(I.cross));\n        b.addEventListener(\"click\", () => close());\n        return b;\n    };\n    const go = (v: MessengerView | { article: string }) => {\n        view = v;\n        drawn = -1;\n        draw();\n        if (v === \"messages\") {\n            markSeen();\n            drawFab();\n            text.focus();\n        } else if (v === \"help\") helpInput.focus();\n        schedule(0);\n    };\n\n    const bubble = (m: ChatMessage, isPending = false) => {\n        const li = el(\"li\", { class: \"ckw-msg\", \"data-from\": m.from === \"visitor\" ? \"me\" : \"them\" }, el(\"div\", { class: \"ckw-bubble\" }, m.body));\n        if (isPending) li.setAttribute(\"aria-busy\", \"true\");\n        for (const a of m.articles ?? []) {\n            const chip = el(\"button\", { type: \"button\", class: \"ckw-msgr-cite\" }, icon(I.doc, 14), el(\"span\", {}, a.title));\n            chip.addEventListener(\"click\", () => go({ article: a.id }));\n            li.append(chip);\n        }\n        li.append(el(\"span\", { class: \"ckw-msg-meta\" }, `${m.from !== \"visitor\" ? `${whoLabel[m.from]} · ` : \"\"}${isPending ? \"Sending…\" : timeAgo(m.at)}`));\n        return li;\n    };\n\n    const articleRow = (a: ArticleSummary) => {\n        const b = el(\"button\", { type: \"button\", class: \"ckw-msgr-art\" }, el(\"span\", { class: \"ckw-msgr-art-t\" }, a.title), icon(I.next, 14));\n        b.addEventListener(\"click\", () => go({ article: a.id }));\n        return b;\n    };\n\n    const searchBox = () => {\n        const wrap = el(\"label\", { class: \"ckw-msgr-search\" }, icon(I.search, 14));\n        const input = el(\"input\", { class: \"ckw-msgr-search-in\", type: \"search\", placeholder: \"Search for help\", \"aria-label\": \"Search for help\", maxlength: \"200\" });\n        input.value = query;\n        let t: ReturnType<typeof setTimeout> | undefined;\n        input.addEventListener(\"input\", () => {\n            query = input.value;\n            clearTimeout(t);\n            t = setTimeout(() => {\n                if (view !== \"help\") return go(\"help\");\n                void loadArticles(true);\n            }, 250);\n        });\n        input.addEventListener(\"keydown\", (e) => {\n            if (e.key === \"Enter\") {\n                e.preventDefault();\n                if (view !== \"help\") go(\"help\");\n            }\n        });\n        wrap.append(input);\n        return wrap;\n    };\n    // Help's own field stays the same element between draws, so typing never loses the cursor.\n    const helpSearch = searchBox();\n    const helpInput = helpSearch.querySelector(\"input\")!;\n\n    let loadingArticles = false;\n    const loadArticles = async (force = false) => {\n        if (!helpOn || (loadingArticles && !force)) return;\n        loadingArticles = true;\n        const q = query.trim();\n        try {\n            const r = await api().articles(q || undefined);\n            if (q !== query.trim()) return;\n            articles = r.articles;\n            if (!q) hasArticles = r.articles.length > 0;\n        } catch {\n            articles = articles ?? [];\n        } finally {\n            loadingArticles = false;\n        }\n        draw();\n    };\n    const drawHome = () => {\n        head.replaceChildren(el(\"span\", { class: \"ckw-msgr-brand\" }, title), closeBtn());\n        const hero = el(\"div\", { class: \"ckw-msgr-hero\" }, el(\"p\", { class: \"ckw-msgr-hello\" }, greeting));\n        const last = (thread?.messages ?? []).at(-1);\n        const msgCard = el(\n            \"button\",\n            { type: \"button\", class: \"ckw-msgr-card\" },\n            el(\n                \"span\",\n                { class: \"ckw-msgr-card-main\" },\n                el(\"b\", {}, last ? \"Recent message\" : \"Send us a message\"),\n                el(\"span\", { class: \"ckw-msgr-card-sub\" }, last ? `${last.from === \"visitor\" ? \"You\" : whoLabel[last.from]}: ${last.body}` : \"We usually answer within a few hours\"),\n            ),\n            unseen.length ? el(\"span\", { class: \"ckw-msgr-badge\" }, String(unseen.length)) : icon(I.send),\n        );\n        msgCard.addEventListener(\"click\", () => go(\"messages\"));\n        const parts: HTMLElement[] = [hero, msgCard];\n        if (helpOn && hasArticles !== false) {\n            const helpCard = el(\"div\", { class: \"ckw-msgr-card ckw-msgr-card-col\" }, searchBox());\n            const top = (articles ?? []).slice(0, 4);\n            if (top.length) helpCard.append(...top.map(articleRow));\n            else if (articles === null) helpCard.append(el(\"div\", { class: \"ckw-skel ckw-msgr-skel\" }));\n            parts.push(helpCard);\n        }\n        body.replaceChildren(...parts);\n    };\n\n    const drawHelp = () => {\n        head.replaceChildren(el(\"span\", {}, \"Help\"), closeBtn());\n        if (helpInput.value !== query) helpInput.value = query;\n        const parts: HTMLElement[] = [helpSearch];\n        if (articles === null) parts.push(el(\"div\", { class: \"ckw-skel\" }));\n        else if (!articles.length) {\n            const ask = el(\"button\", { type: \"button\", class: \"ckw-btn ckw-btn-primary\" }, \"Send us a message\");\n            ask.addEventListener(\"click\", () => go(\"messages\"));\n            parts.push(el(\"div\", { class: \"ckw-msgr-empty\" }, el(\"p\", {}, query.trim() ? `Nothing found for “${query.trim()}”.` : \"No help articles yet.\"), ask));\n        } else if (query.trim()) parts.push(el(\"div\", { class: \"ckw-msgr-card ckw-msgr-card-col\" }, ...articles.map(articleRow)));\n        else {\n            const groups = new Map<string, ArticleSummary[]>();\n            for (const a of articles) groups.set(a.collection, [...(groups.get(a.collection) ?? 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+{"version":3,"sources":["../src/messenger-ui.ts"],"sourcesContent":["/**\n * The web messenger, after Featurebase's: a round launcher and a panel with three tabs, Home (greeting, the latest\n * chat, help search, top articles), Messages (the chat with the team, answered in MRRocket › Support by the owner or\n * the Customer experience agent) and Help (the product's published help articles, searchable, read in the panel).\n * While the panel is closed it checks for answers now and then; a new answer plays a short sound, shows a count on\n * the launcher and a preview card above it.\n *\n * Plain DOM, no React, so `<Messenger />` (Next.js) and the script tag share it; both load it only when it is used (a\n * dynamic import, and `sdk-messenger.js` for the script tag). Every text is set with textContent; articles arrive as\n * blocks, never HTML.\n */\nimport { type ArticleBlock, type ArticleSpan, type ArticleSummary, type ChatMessage, type ChatThread, type MessengerLook, createApi, inkOn, replyLine } from \"./api-client\";\nimport { injectStyles } from \"./styles-css\";\n\nexport interface MessengerUiOptions {\n    host: string;\n    apiKey: string;\n    /** The visitor id now (it changes on identify and reset). */\n    distinctId: () => string;\n    /** The signed-in person's id, name and email, when the site called identify. */\n    user: () => { id?: string; name?: string; email?: string } | undefined;\n    /** Show the round launcher (default true). Without it the panel opens only through `open()`. */\n    launcher?: boolean;\n    position?: \"bottom-right\" | \"bottom-left\";\n    /** The panel's title. */\n    title?: string;\n    /** The big line on Home and the first line of an empty chat. */\n    greeting?: string;\n    /** Ask anonymous visitors for an email (optional for them). Default true. */\n    askEmail?: boolean;\n    /** Text on the launcher; empty shows the icon only. */\n    label?: string;\n    /** How soon the team usually answers, said under \"Send us a message\" and in the chat's head. */\n    replyTime?: \"minutes\" | \"hours\" | \"day\";\n    /** The Help tab with the product's published help articles (default true; hidden while there are none). */\n    help?: boolean;\n    /** A short sound when an answer arrives (default true). */\n    sound?: boolean;\n    /** A preview of a new answer above the closed launcher (default true). */\n    preview?: boolean;\n    theme?: \"light\" | \"dark\" | \"auto\";\n    accent?: string;\n}\n\nexport type MessengerView = \"home\" | \"messages\" | \"help\";\n\nexport interface MessengerHandle {\n    /** Opens the panel, on Home or the given tab; `{ article }` opens a help article. */\n    open(view?: MessengerView | { article: string }): void;\n    close(): void;\n    toggle(): void;\n    /** Removes the launcher and the panel from the page. */\n    destroy(): void;\n}\n\nconst POLL_OPEN_MS = 4000;\n/** While the panel is closed: soon after the visitor wrote, answers are looked for often, later now and then. */\nconst POLL_WAITING_MS = 8000;\nconst POLL_IDLE_MS = 30000;\nconst WAITING_FOR_MS = 10 * 60_000;\nconst EMAIL = /^[^\\s@]+@[^\\s@]+\\.[^\\s@]{2,}$/;\nconst SEEN_KEY = \"ckw_msgr_seen\";\nconst whoLabel: Record<ChatMessage[\"from\"], string> = { visitor: \"You\", team: \"Team\", ai: \"AI agent\", auto: \"Team\" };\n\nconst readSeen = () => {\n    try {\n        return window.localStorage.getItem(SEEN_KEY) ?? \"\";\n    } catch {\n        return \"\";\n    }\n};\nconst writeSeen = (id: string) => {\n    try {\n        window.localStorage.setItem(SEEN_KEY, id);\n    } catch {\n        // Private mode: the count just shows again next time.\n    }\n};\n\nconst timeAgo = (iso: string) => {\n    const t = new Date(iso).getTime();\n    if (Number.isNaN(t)) return \"\";\n    const d = Math.max(0, Date.now() - t) / 1000;\n    if (d < 60) return \"just now\";\n    if (d < 3600) return `${Math.floor(d / 60)}m ago`;\n    if (d < 86400) return `${Math.floor(d / 3600)}h ago`;\n    if (d < 86400 * 30) return `${Math.floor(d / 86400)}d ago`;\n    return new Date(iso).toLocaleDateString(undefined, { month: \"short\", day: \"numeric\", year: \"numeric\" });\n};\n\nconst el = <K extends keyof HTMLElementTagNameMap>(tag: K, attrs: Record<string, string> = {}, ...kids: (Node | string | null | false | undefined)[]) => {\n    const e = document.createElement(tag);\n    for (const [k, v] of Object.entries(attrs)) e.setAttribute(k, v);\n    for (const k of kids) if (k !== null && k !== false && k !== undefined) e.append(k);\n    return e;\n};\n\nconst SVG_NS = \"http://www.w3.org/2000/svg\";\nconst icon = (d: string, size = 16) => {\n    const svg = document.createElementNS(SVG_NS, \"svg\");\n    for (const [k, v] of Object.entries({ class: \"ckw-icon\", width: String(size), height: String(size), viewBox: \"0 0 16 16\", fill: \"none\", stroke: \"currentColor\", \"stroke-width\": \"1.7\", \"stroke-linecap\": \"round\", \"stroke-linejoin\": \"round\", \"aria-hidden\": \"true\" }))\n        svg.setAttribute(k, v);\n    const path = document.createElementNS(SVG_NS, \"path\");\n    path.setAttribute(\"d\", d);\n    svg.appendChild(path);\n    return svg;\n};\nconst I = {\n    cross: \"m4 4 8 8M12 4l-8 8\",\n    chat: \"M2.5 4.5a2 2 0 0 1 2-2h7a2 2 0 0 1 2 2v4.5a2 2 0 0 1-2 2H7l-3 2.5V11a2 2 0 0 1-1.5-2z\",\n    send: \"M2.5 8h10M8.5 3.5 13 8l-4.5 4.5\",\n    up: \"M8 13V3M3.5 7.5 8 3l4.5 4.5\",\n    home: \"M2.5 7 8 2.5 13.5 7v6a1 1 0 0 1-1 1h-3v-4h-3v4h-3a1 1 0 0 1-1-1z\",\n    help: \"M8 14.5A6.5 6.5 0 1 0 8 1.5a6.5 6.5 0 0 0 0 13zM6.2 6.2a1.9 1.9 0 1 1 2.6 1.8c-.5.2-.8.6-.8 1.1v.4M8 11.6v.1\",\n    back: \"M10 3.5 5.5 8l4.5 4.5\",\n    next: \"M6 3.5 10.5 8 6 12.5\",\n    search: \"M7 11.5a4.5 4.5 0 1 0 0-9 4.5 4.5 0 0 0 0 9zM10.5 10.5l3 3\",\n    doc: \"M4 1.5h5.5l3 3V14a.5.5 0 0 1-.5.5H4a.5.5 0 0 1-.5-.5V2a.5.5 0 0 1 .5-.5zM9.5 1.5v3h3M6 8.5h4M6 11h4\",\n};\n\n/** A soft two-note chime made with Web Audio (no file to load). Browsers allow it once the visitor has clicked. */\nconst chime = (() => {\n    let ctx: AudioContext | null = null;\n    const get = () => {\n        const AC = window.AudioContext ?? (window as unknown as { webkitAudioContext?: typeof AudioContext }).webkitAudioContext;\n        if (!AC) return null;\n        ctx ??= new AC();\n        return ctx;\n    };\n    return {\n        /** Call from a click so later sounds may play. */\n        unlock: () => {\n            try {\n                const c = get();\n                if (c?.state === \"suspended\") void c.resume();\n            } catch {\n                // No audio: no sound.\n            }\n        },\n        play: () => {\n            try {\n                const c = get();\n                if (!c || c.state !== \"running\") return;\n                const t = c.currentTime;\n                [880, 1318.5].forEach((f, i) => {\n                    const o = c.createOscillator();\n                    const g = c.createGain();\n                    const at = t + i * 0.11;\n                    o.type = \"sine\";\n                    o.frequency.value = f;\n                    g.gain.setValueAtTime(0.0001, at);\n                    g.gain.exponentialRampToValueAtTime(0.12, at + 0.012);\n                    g.gain.exponentialRampToValueAtTime(0.0001, at + 0.32);\n                    o.connect(g);\n                    g.connect(c.destination);\n                    o.start(at);\n                    o.stop(at + 0.34);\n                });\n            } catch {\n                // No audio: no sound.\n            }\n        },\n    };\n})();\n\nconst spansOf = (spans: ArticleSpan[]) =>\n    spans.map((s) => {\n        let node: HTMLElement = s.href ? el(\"a\", { href: s.href, target: \"_blank\", rel: \"noopener noreferrer\" }, s.text) : el(\"span\", {}, s.text);\n        if (s.code) node = el(\"code\", {}, node);\n        if (s.italic) node = el(\"em\", {}, node);\n        if (s.bold) node = el(\"strong\", {}, node);\n        return node;\n    });\n\nconst blockOf = (b: ArticleBlock): HTMLElement => {\n    switch (b.type) {\n        case \"h2\":\n        case \"h3\":\n            return el(b.type, {}, ...spansOf(b.spans));\n        case \"quote\":\n            return el(\"blockquote\", {}, ...spansOf(b.spans));\n        case \"ul\":\n        case \"ol\":\n            return el(b.type, {}, ...b.items.map((it) => el(\"li\", {}, ...spansOf(it))));\n        case \"code\":\n            return el(\"pre\", {}, el(\"code\", {}, b.text));\n        case \"hr\":\n            return el(\"hr\");\n        default:\n            return el(\"p\", {}, ...spansOf(b.spans));\n    }\n};\n\n/** How long the launcher waits for the look from MRRocket before it shows with the code's options and the defaults. */\nconst LOOK_WAIT_MS = 2500;\n\n/**\n * Mounts the messenger with its look from MRRocket (Support › Messenger) underneath what the code passes: an option the\n * code sets wins, one it leaves out comes from MRRocket, then the default. Calls made before the look arrived wait.\n */\nexport const mountMessenger = (o: MessengerUiOptions): MessengerHandle => {\n    let real: MessengerHandle | null = null;\n    let gone = false;\n    const queued: ((h: MessengerHandle) => void)[] = [];\n    const later = (fn: (h: MessengerHandle) => void) => (real ? fn(real) : queued.push(fn));\n    const ctrl = new AbortController();\n    const start = (look: Partial<MessengerLook> | null) => {\n        if (real || gone) return;\n        const defined = Object.fromEntries(Object.entries(o).filter(([, v]) => v !== undefined)) as MessengerUiOptions;\n        real = build({ ...(look ?? {}), ...defined, accent: o.accent ?? look?.accent, theme: o.theme ?? look?.theme });\n        for (const fn of queued.splice(0)) fn(real);\n    };\n    const timer = setTimeout(() => start(null), LOOK_WAIT_MS);\n    createApi({ host: o.host, apiKey: o.apiKey, distinctId: o.distinctId(), user: o.user() })\n        .messengerLook(ctrl.signal)\n        .then((look) => start(look))\n        .catch(() => start(null))\n        .finally(() => clearTimeout(timer));\n    return {\n        open: (v) => later((h) => h.open(v)),\n        close: () => real?.close(),\n        toggle: () => later((h) => h.toggle()),\n        destroy: () => {\n            gone = true;\n            ctrl.abort();\n            clearTimeout(timer);\n            real?.destroy();\n        },\n    };\n};\n\nconst build = (o: MessengerUiOptions): MessengerHandle => {\n    injectStyles();\n    const position = o.position ?? \"bottom-right\";\n    const title = o.title || \"Chat with us\";\n    const greeting = o.greeting || \"Hi! How can we help?\";\n    const askEmail = o.askEmail ?? true;\n    const label = o.label ?? \"\";\n    const reply = replyLine(o.replyTime);\n    /** The team's mark: the first letter of the title, on the accent. */\n    const initial = (title.trim()[0] ?? \"?\").toUpperCase();\n    const launcherOn = o.launcher ?? true;\n    const helpOn = o.help ?? true;\n    const soundOn = o.sound ?? true;\n    const previewOn = o.preview ?? true;\n    const api = () => createApi({ host: o.host, apiKey: o.apiKey, distinctId: o.distinctId(), user: o.user() });\n\n    const root = el(\"div\", { class: \"ckw-root\", \"data-theme\": o.theme ?? \"auto\" });\n    if (o.accent) {\n        root.style.setProperty(\"--ckw-accent\", o.accent);\n        root.style.setProperty(\"--ckw-accent-ink\", inkOn(o.accent));\n    }\n    document.body.appendChild(root);\n\n    let open = false;\n    let view: MessengerView | { article: string } = \"home\";\n    let thread: ChatThread | null = null;\n    let loaded = false;\n    let error = \"\";\n    let pending: ChatMessage | null = null;\n    /** The newest team message seen in this page load: what counts as new after it. */\n    let lastKnown: string | null = null;\n    let unseen: ChatMessage[] = [];\n    let previewGone = false;\n    let poll: ReturnType<typeof setTimeout> | undefined;\n    let ctrl: AbortController | null = null;\n    let articles: ArticleSummary[] | null = null;\n    let query = \"\";\n    let rated = new Set<string>();\n    /** Whether the product has any published article: the Help tab and Home's help card hide when it has none. */\n    let hasArticles: boolean | null = null;\n\n    const teamMsgs = (t: ChatThread | null) => (t?.messages ?? []).filter((m) => m.from !== \"visitor\");\n    const lastTeamId = (t: ChatThread | null) => teamMsgs(t).at(-1)?.id ?? \"\";\n    const watching = () => open && view === \"messages\" && document.visibilityState !== \"hidden\";\n\n    /** Takes a thread from the server: new answers count, chime and show in the preview. */\n    const take = (t: ChatThread) => {\n        const team = teamMsgs(t);\n        if (lastKnown === null) {\n            // First read: answers the visitor never saw in an earlier visit count, without a sound.\n            const seen = readSeen();\n            const i = team.findIndex((m) => m.id === seen);\n            unseen = t.messages.some((m) => m.from === \"visitor\") ? team.slice(i + 1).filter((m) => m.from !== \"auto\") : [];\n        } else {\n            const i = team.findIndex((m) => m.id === lastKnown);\n            const fresh = team.slice(i + 1).filter((m) => m.from !== \"auto\");\n            if (fresh.length) {\n                if (soundOn) chime.play();\n                if (!watching()) {\n                    unseen = [...unseen, ...fresh];\n                    previewGone = false;\n                }\n            }\n        }\n        lastKnown = lastTeamId(t);\n        thread = t;\n        if (watching()) markSeen();\n    };\n    const markSeen = () => {\n        unseen = [];\n        const id = lastTeamId(thread);\n        if (id) writeSeen(id);\n    };\n\n    const avatar = (size?: \"sm\") => el(\"span\", { class: `ckw-msgr-av${size ? \" ckw-msgr-av-sm\" : \"\"}`, \"aria-hidden\": \"true\" }, initial);\n\n    // ---------- Launcher and preview ----------\n    const fab = el(\"button\", { type: \"button\", class: `ckw-fab ckw-msgr-fab${label ? \"\" : \" ckw-msgr-round\"}`, \"data-pos\": position, \"aria-haspopup\": \"dialog\" });\n    const prev = el(\"div\", { class: \"ckw-msgr-preview\", \"data-pos\": position, role: \"status\" });\n    /** The open state the launcher's icon last showed: the icon turns only when it changes, not on every read. */\n    let fabShows: boolean | null = null;\n    const drawFab = () => {\n        const glyph = icon(open ? I.cross : I.chat, label ? 18 : 24);\n        if (fabShows !== null && fabShows !== open) glyph.classList.add(\"ckw-turn\");\n        fabShows = open;\n        fab.replaceChildren(glyph);\n        if (label) fab.append(el(\"span\", {}, label));\n        if (unseen.length && !open) fab.append(el(\"span\", { class: \"ckw-msgr-count\", \"aria-hidden\": \"true\" }, String(Math.min(unseen.length, 9))));\n        fab.setAttribute(\"aria-expanded\", String(open));\n        fab.setAttribute(\"aria-label\", open ? \"Close chat\" : unseen.length ? `Open chat, ${unseen.length} new ${unseen.length === 1 ? \"reply\" : \"replies\"}` : \"Open chat\");\n        drawPreview();\n    };\n    const drawPreview = () => {\n        const m = unseen.at(-1);\n        if (!previewOn || open || previewGone || !m || !launcherOn) return prev.remove();\n        const x = el(\"button\", { type: \"button\", class: \"ckw-msgr-preview-x\", \"aria-label\": \"Dismiss\" }, icon(I.cross, 12));\n        x.addEventListener(\"click\", (e) => {\n            e.stopPropagation();\n            previewGone = true;\n            drawPreview();\n        });\n        const card = el(\n            \"button\",\n            { type: \"button\", class: \"ckw-msgr-preview-card\" },\n            avatar(),\n            el(\n                \"span\",\n                { class: \"ckw-msgr-preview-main\" },\n                el(\"span\", { class: \"ckw-msgr-preview-who\" }, `${whoLabel[m.from]}${unseen.length > 1 ? ` · ${unseen.length} new` : \"\"}`),\n                el(\"span\", { class: \"ckw-msgr-preview-text\" }, m.body),\n            ),\n        );\n        card.addEventListener(\"click\", () => show(\"messages\"));\n        prev.replaceChildren(card, x);\n        if (!prev.isConnected) root.appendChild(prev);\n    };\n    fab.addEventListener(\"click\", () => {\n        chime.unlock();\n        if (open) close();\n        else show(unseen.length ? \"messages\" : \"home\");\n    });\n    if (launcherOn) root.appendChild(fab);\n\n    // ---------- Panel ----------\n    const pop = el(\"div\", { class: \"ckw-pop ckw-msgr\", \"data-pos\": position, role: \"dialog\", \"aria-label\": title });\n    const head = el(\"div\", { class: \"ckw-pop-head ckw-msgr-head\" });\n    const body = el(\"div\", { class: \"ckw-pop-body ckw-msgr-body\" });\n    const tabs = el(\"nav\", { class: \"ckw-msgr-tabs\", \"aria-label\": \"Messenger\" });\n    pop.addEventListener(\"click\", () => chime.unlock());\n\n    // The chat's compose form keeps its elements between draws, so the field never loses the focus.\n    const form = el(\"form\", { class: \"ckw-msgr-compose\" });\n    const err = el(\"p\", { class: \"ckw-msgr-error\", role: \"alert\" });\n    const email = el(\"input\", { class: \"ckw-input\", type: \"email\", inputmode: \"email\", autocomplete: \"email\", placeholder: \"Your email (optional), so we can follow up\", \"aria-label\": \"Your email (optional)\", maxlength: \"200\" });\n    const row = el(\"div\", { class: \"ckw-msgr-row\" });\n    const text = el(\"textarea\", { class: \"ckw-textarea ckw-msgr-input\", rows: \"1\", placeholder: \"Write a message…\", \"aria-label\": \"Message\", maxlength: \"4000\" });\n    const send = el(\"button\", { type: \"submit\", class: \"ckw-msgr-send\", \"aria-label\": \"Send\" }, icon(I.up));\n    row.append(text, send);\n    form.append(row);\n\n    const list = el(\"ol\", { class: \"ckw-msgs\", \"aria-live\": \"polite\", \"aria-label\": \"Messages\" });\n    const needEmail = () => askEmail && !o.user()?.email && !thread?.hasEmail;\n    const emailOk = () => !email.value.trim() || EMAIL.test(email.value.trim());\n    const canSend = () => !!text.value.trim() && !pending && emailOk();\n\n    const closeBtn = () => {\n        const b = el(\"button\", { type: \"button\", class: \"ckw-btn ckw-btn-ghost ckw-msgr-x\", \"aria-label\": \"Close messenger\" }, icon(I.cross));\n        b.addEventListener(\"click\", () => close());\n        return b;\n    };\n    const go = (v: MessengerView | { article: string }) => {\n        view = v;\n        drawn = -1;\n        draw();\n        if (v === \"messages\") {\n            markSeen();\n            drawFab();\n            text.focus();\n        } else if (v === \"help\") helpInput.focus();\n        schedule(0);\n    };\n\n    const bubble = (m: ChatMessage, isPending = false) => {\n        const li = el(\"li\", { class: \"ckw-msg\", \"data-from\": m.from === \"visitor\" ? \"me\" : \"them\" }, el(\"div\", { class: \"ckw-bubble\" }, m.body));\n        if (isPending) li.setAttribute(\"aria-busy\", \"true\");\n        for (const a of m.articles ?? []) {\n            const chip = el(\"button\", { type: \"button\", class: \"ckw-msgr-cite\" }, icon(I.doc, 14), el(\"span\", {}, a.title));\n            chip.addEventListener(\"click\", () => go({ article: a.id }));\n            li.append(chip);\n        }\n        li.append(el(\"span\", { class: \"ckw-msg-meta\" }, `${m.from !== \"visitor\" ? `${whoLabel[m.from]} · ` : \"\"}${isPending ? \"Sending…\" : timeAgo(m.at)}`));\n        return li;\n    };\n\n    const articleRow = (a: ArticleSummary) => {\n        const b = el(\"button\", { type: \"button\", class: \"ckw-msgr-art\" }, el(\"span\", { class: \"ckw-msgr-art-t\" }, a.title), icon(I.next, 14));\n        b.addEventListener(\"click\", () => go({ article: a.id }));\n        return b;\n    };\n\n    const searchBox = () => {\n        const wrap = el(\"label\", { class: \"ckw-msgr-search\" });\n        const input = el(\"input\", { class: \"ckw-msgr-search-in\", type: \"search\", placeholder: \"Search for help\", \"aria-label\": \"Search for help\", maxlength: \"200\" });\n        input.value = query;\n        let t: ReturnType<typeof setTimeout> | undefined;\n        input.addEventListener(\"input\", () => {\n            query = input.value;\n            clearTimeout(t);\n            t = setTimeout(() => {\n                if (view !== \"help\") return go(\"help\");\n                void loadArticles(true);\n            }, 250);\n        });\n        input.addEventListener(\"keydown\", (e) => {\n            if (e.key === \"Enter\") {\n                e.preventDefault();\n                if (view !== \"help\") go(\"help\");\n            }\n        });\n        wrap.append(input, icon(I.search, 16));\n        return wrap;\n    };\n    // Help's own field stays the same element between draws, so typing never loses the cursor.\n    const helpSearch = searchBox();\n    const helpInput = helpSearch.querySelector(\"input\")!;\n\n    let loadingArticles = false;\n    const loadArticles = async (force = false) => {\n        if (!helpOn || (loadingArticles && !force)) return;\n        loadingArticles = true;\n        const q = query.trim();\n        try {\n            const r = await api().articles(q || undefined);\n            if (q !== query.trim()) return;\n            articles = r.articles;\n            if (!q) hasArticles = r.articles.length > 0;\n        } catch {\n            articles = articles ?? [];\n        } finally {\n            loadingArticles = false;\n        }\n        draw();\n    };\n    const drawHome = () => {\n        head.replaceChildren(el(\"span\", { class: \"ckw-msgr-brand\" }, avatar(\"sm\"), el(\"span\", {}, title)), closeBtn());\n        const hero = el(\"div\", { class: \"ckw-msgr-hero\" }, el(\"p\", { class: \"ckw-msgr-hello\" }, greeting));\n        const last = (thread?.messages ?? []).at(-1);\n        const parts: HTMLElement[] = [hero];\n        if (last) {\n            const recent = el(\n                \"button\",\n                { type: \"button\", class: \"ckw-msgr-card ckw-msgr-recent\" },\n                el(\"span\", { class: \"ckw-msgr-card-label\" }, \"Recent message\"),\n                el(\n                    \"span\",\n                    { class: \"ckw-msgr-recent-row\" },\n                    avatar(),\n                    el(\n                        \"span\",\n                        { class: \"ckw-msgr-card-main\" },\n                        el(\"span\", { class: \"ckw-msgr-card-sub ckw-msgr-recent-text\" }, last.body),\n                        el(\"span\", { class: \"ckw-msgr-card-meta\" }, `${last.from === \"visitor\" ? \"You\" : whoLabel[last.from]} · ${timeAgo(last.at)}`),\n                    ),\n                    unseen.length ? el(\"span\", { class: \"ckw-msgr-badge\" }, String(unseen.length)) : icon(I.next, 14),\n                ),\n            );\n            recent.addEventListener(\"click\", () => go(\"messages\"));\n            parts.push(recent);\n        }\n        const msgCard = el(\n            \"button\",\n            { type: \"button\", class: \"ckw-msgr-card\" },\n            el(\"span\", { class: \"ckw-msgr-card-main\" }, el(\"b\", {}, \"Send us a message\"), el(\"span\", { class: \"ckw-msgr-card-sub\" }, reply)),\n            el(\"span\", { class: \"ckw-msgr-go\" }, icon(I.send)),\n        );\n        msgCard.addEventListener(\"click\", () => go(\"messages\"));\n        parts.push(msgCard);\n        if (helpOn && hasArticles !== false) {\n            const helpCard = el(\"div\", { class: \"ckw-msgr-card ckw-msgr-card-col\" }, searchBox());\n            const top = (articles ?? []).slice(0, 4);\n            if (top.length) helpCard.append(...top.map(articleRow));\n            else if (articles === null) helpCard.append(el(\"div\", { class: \"ckw-skel ckw-msgr-skel\" }));\n            parts.push(helpCard);\n        }\n        body.replaceChildren(...parts);\n    };\n\n    const drawHelp = () => {\n        head.replaceChildren(el(\"span\", {}, \"Help\"), closeBtn());\n        if (helpInput.value !== query) helpInput.value = query;\n        const parts: HTMLElement[] = [helpSearch];\n        if (articles === null) parts.push(el(\"div\", { class: \"ckw-skel\" }));\n        else if (!articles.length) {\n            const ask = el(\"button\", { type: \"button\", class: \"ckw-btn ckw-btn-primary\" }, \"Send us a message\");\n            ask.addEventListener(\"click\", () => go(\"messages\"));\n            parts.push(el(\"div\", { class: \"ckw-msgr-empty\" }, el(\"p\", {}, query.trim() ? `Nothing found for “${query.trim()}”.` : \"No help articles yet.\"), ask));\n        } else if (query.trim()) parts.push(el(\"div\", { class: \"ckw-msgr-card ckw-msgr-card-col\" }, ...articles.map(articleRow)));\n        else {\n            const groups = new Map<string, ArticleSummary[]>();\n            for (const a of articles) groups.set(a.collection, [...(groups.get(a.collection) ?? []), a]);\n            for (const [name, items] of groups)\n                parts.push(el(\"section\", { class: \"ckw-msgr-group\" }, el(\"h3\", { class: \"ckw-msgr-group-h\" }, `${name} · ${items.length}`), el(\"div\", { class: \"ckw-msgr-card ckw-msgr-card-col\" }, ...items.map(articleRow))));\n        }\n        // The field stays in place (moving it would take its focus); only what is under it changes.\n        if (body.firstChild !== helpSearch) body.replaceChildren(helpSearch);\n        while (body.childNodes.length > 1) body.lastChild!.remove();\n        body.append(...parts.slice(1));\n    };\n\n    let articleShown: { id: string; node: HTMLElement } | null = null;\n    const drawArticle = (id: string) => {\n        const back = el(\"button\", { type: \"button\", class: \"ckw-btn ckw-btn-ghost ckw-msgr-x\", \"aria-label\": \"Back to help\" }, icon(I.back));\n        back.addEventListener(\"click\", () => go(\"help\"));\n        head.replaceChildren(back, el(\"span\", { class: \"ckw-msgr-head-t\" }, \"Help\"), closeBtn());\n        if (articleShown?.id === id) return body.replaceChildren(articleShown.node);\n        const node = el(\"article\", { class: \"ckw-msgr-doc\" }, el(\"div\", { class: \"ckw-skel\" }));\n        articleShown = { id, node };\n        body.replaceChildren(node);\n        api()\n            .article(id)\n            .then((a) => {\n                const foot = el(\"div\", { class: \"ckw-msgr-rate\" });\n                const drawRate = () => {\n                    if (rated.has(id)) return foot.replaceChildren(el(\"span\", {}, \"Thanks for letting us know.\"));\n                    const yes = el(\"button\", { type: \"button\", class: \"ckw-btn\" }, \"Yes\");\n                    const no = el(\"button\", { type: \"button\", class: \"ckw-btn\" }, \"No\");\n                    const rate = (helpful: boolean) => {\n                        rated = new Set(rated).add(id);\n                        drawRate();\n                        api()\n                            .rateArticle(id, helpful)\n                            .catch(() => undefined);\n                        if (!helpful) go(\"messages\");\n                    };\n                    yes.addEventListener(\"click\", () => rate(true));\n                    no.addEventListener(\"click\", () => rate(false));\n                    foot.replaceChildren(el(\"span\", {}, \"Did this answer your question?\"), el(\"span\", { class: \"ckw-msgr-rate-b\" }, yes, no));\n                };\n                drawRate();\n                const ask = el(\"button\", { type: \"button\", class: \"ckw-btn ckw-msgr-ask\" }, icon(I.chat), \"Still need help? 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package/dist/pick.d.ts

@@ -0,0 +1,16 @@
+/**
+ * "Pick on your site" (0.11.0). MRRocket's onboarding editor opens the site in a frame with
+ * `?ck_embed=1&ck_pick=1&ck_origin=<the editor's origin>`: nothing is tracked (ck_embed), the element under the pointer
+ * gets an outline with its selector, and a click picks it instead of doing what it does on the page. The selector goes to
+ * the editor by postMessage, to that origin only; Esc tells it the person stopped. Only inside a frame, only with the
+ * parameter: a normal visit never sees any of this.
+ *
+ * Messages to the editor: `{ type: "mrrocket:pick-ready" }` once listening, `{ type: "mrrocket:picked", selector, text }`
+ * on a click, `{ type: "mrrocket:pick-cancel" }` on Esc.
+ */
+export declare const PICK_PARAM = "ck_pick";
+export declare const PICK_ORIGIN_PARAM = "ck_origin";
+/** A short CSS selector that finds this element, and only it, on the page. */
+export declare const pickSelector: (el: Element) => string;
+/** Starts picking when the page was opened for it; returns how to stop, or null when it was not. */
+export declare const startPicker: () => (() => void) | null;

package/dist/pick.js

@@ -0,0 +1,117 @@
+// src/pick.ts
+var PICK_PARAM = "ck_pick";
+var PICK_ORIGIN_PARAM = "ck_origin";
+var esc = (s) => typeof CSS !== "undefined" && CSS.escape ? CSS.escape(s) : s.replace(/[^a-zA-Z0-9_-]/g, (c) => `\\${c}`);
+var stableClasses = (el) => [...el.classList].filter((c) => c.length < 30 && !/\d{2,}|[_-][a-z0-9]{5,}$|^(is|has)-|hover|active|focus|open|selected|:|\[/.test(c)).slice(0, 2);
+var pickSelector = (el) => {
+  const doc = el.ownerDocument;
+  const unique = (sel) => {
+    try {
+      return doc.querySelectorAll(sel).length === 1;
+    } catch {
+      return false;
+    }
+  };
+  const named = el.getAttribute("data-ck-target");
+  if (named) return `[data-ck-target="${named.replace(/"/g, '\\"')}"]`;
+  if (el.id && !/\d{3,}/.test(el.id) && unique(`#${esc(el.id)}`)) return `#${esc(el.id)}`;
+  const parts = [];
+  let node = el;
+  while (node && node !== doc.documentElement && parts.length < 6) {
+    if (node !== el && node.id && !/\d{3,}/.test(node.id)) {
+      parts.unshift(`#${esc(node.id)}`);
+      break;
+    }
+    const tag = node.tagName.toLowerCase();
+    const cls = stableClasses(node).map((c) => `.${esc(c)}`).join("");
+    const parent = node.parentElement;
+    const same = parent ? [...parent.children].filter((c) => c.tagName === node.tagName) : [];
+    const nth = same.length > 1 ? `:nth-of-type(${same.indexOf(node) + 1})` : "";
+    parts.unshift(`${tag}${cls}${nth}`);
+    const sel = parts.join(" > ");
+    if (unique(sel)) return sel;
+    node = parent;
+  }
+  return parts.join(" > ");
+};
+var startPicker = () => {
+  if (typeof window === "undefined" || window.top === window) return null;
+  const params = new URLSearchParams(window.location.search);
+  if (params.get(PICK_PARAM) !== "1") return null;
+  let origin;
+  try {
+    origin = new URL(params.get(PICK_ORIGIN_PARAM) ?? "").origin;
+  } catch {
+    return null;
+  }
+  if (!/^https?:\/\//.test(origin)) return null;
+  const send = (data) => window.parent.postMessage(data, origin);
+  const box = document.createElement("div");
+  box.setAttribute("aria-hidden", "true");
+  Object.assign(box.style, {
+    position: "fixed",
+    zIndex: "2147483647",
+    pointerEvents: "none",
+    border: "2px solid #0ea5e9",
+    background: "rgba(14,165,233,.12)",
+    borderRadius: "6px",
+    transition: "all 60ms linear",
+    display: "none"
+  });
+  const tag = document.createElement("div");
+  Object.assign(tag.style, {
+    position: "absolute",
+    left: "-2px",
+    bottom: "calc(100% + 4px)",
+    font: "600 11px/1.4 system-ui, sans-serif",
+    color: "#fff",
+    background: "#0c4a6e",
+    padding: "2px 6px",
+    borderRadius: "4px",
+    whiteSpace: "nowrap",
+    maxWidth: "360px",
+    overflow: "hidden",
+    textOverflow: "ellipsis"
+  });
+  box.appendChild(tag);
+  document.body.appendChild(box);
+  let current = null;
+  const show = (el) => {
+    current = el && el !== box && !box.contains(el) ? el : null;
+    if (!current) {
+      box.style.display = "none";
+      return;
+    }
+    const r = current.getBoundingClientRect();
+    Object.assign(box.style, { display: "block", left: `${r.left - 2}px`, top: `${r.top - 2}px`, width: `${r.width + 4}px`, height: `${r.height + 4}px` });
+    tag.textContent = pickSelector(current);
+  };
+  const move = (e) => show(document.elementFromPoint(e.clientX, e.clientY));
+  const click = (e) => {
+    e.preventDefault();
+    e.stopPropagation();
+    const el = document.elementFromPoint(e.clientX, e.clientY) ?? current;
+    if (!el || el === box) return;
+    send({ type: "mrrocket:picked", selector: pickSelector(el), text: (el.textContent ?? "").trim().replace(/\s+/g, " ").slice(0, 80) });
+  };
+  const key = (e) => {
+    if (e.key === "Escape") send({ type: "mrrocket:pick-cancel" });
+  };
+  window.addEventListener("mousemove", move, true);
+  window.addEventListener("click", click, true);
+  window.addEventListener("keydown", key, true);
+  send({ type: "mrrocket:pick-ready" });
+  return () => {
+    window.removeEventListener("mousemove", move, true);
+    window.removeEventListener("click", click, true);
+    window.removeEventListener("keydown", key, true);
+    box.remove();
+  };
+};
+export {
+  PICK_ORIGIN_PARAM,
+  PICK_PARAM,
+  pickSelector,
+  startPicker
+};
+//# sourceMappingURL=pick.js.map

package/dist/pick.js.map

@@ -0,0 +1 @@
+{"version":3,"sources":["../src/pick.ts"],"sourcesContent":["/**\n * \"Pick on your site\" (0.11.0). MRRocket's onboarding editor opens the site in a frame with\n * `?ck_embed=1&ck_pick=1&ck_origin=<the editor's origin>`: nothing is tracked (ck_embed), the element under the pointer\n * gets an outline with its selector, and a click picks it instead of doing what it does on the page. The selector goes to\n * the editor by postMessage, to that origin only; Esc tells it the person stopped. Only inside a frame, only with the\n * parameter: a normal visit never sees any of this.\n *\n * Messages to the editor: `{ type: \"mrrocket:pick-ready\" }` once listening, `{ type: \"mrrocket:picked\", selector, text }`\n * on a click, `{ type: \"mrrocket:pick-cancel\" }` on Esc.\n */\nexport const PICK_PARAM = \"ck_pick\";\nexport const PICK_ORIGIN_PARAM = \"ck_origin\";\n\nconst esc = (s: string) => (typeof CSS !== \"undefined\" && CSS.escape ? CSS.escape(s) : s.replace(/[^a-zA-Z0-9_-]/g, (c) => `\\\\${c}`));\n\n/** Classes worth naming: no state classes, no generated hashes or numbers (css-modules, tailwind arbitrary values). */\nconst stableClasses = (el: Element) =>\n    [...el.classList].filter((c) => c.length < 30 && !/\\d{2,}|[_-][a-z0-9]{5,}$|^(is|has)-|hover|active|focus|open|selected|:|\\[/.test(c)).slice(0, 2);\n\n/** A short CSS selector that finds this element, and only it, on the page. */\nexport const pickSelector = (el: Element): string => {\n    const doc = el.ownerDocument;\n    const unique = (sel: string) => {\n        try {\n            return doc.querySelectorAll(sel).length === 1;\n        } catch {\n            return false;\n        }\n    };\n    const named = el.getAttribute(\"data-ck-target\");\n    if (named) return `[data-ck-target=\"${named.replace(/\"/g, '\\\\\"')}\"]`;\n    if (el.id && !/\\d{3,}/.test(el.id) && unique(`#${esc(el.id)}`)) return `#${esc(el.id)}`;\n    const parts: string[] = [];\n    let node: Element | null = el;\n    while (node && node !== doc.documentElement && parts.length < 6) {\n        if (node !== el && node.id && !/\\d{3,}/.test(node.id)) {\n            parts.unshift(`#${esc(node.id)}`);\n            break;\n        }\n        const tag = node.tagName.toLowerCase();\n        const cls = stableClasses(node)\n            .map((c) => `.${esc(c)}`)\n            .join(\"\");\n        const parent: Element | null = node.parentElement;\n        const same = parent ? [...parent.children].filter((c) => c.tagName === node!.tagName) : [];\n        const nth = same.length > 1 ? `:nth-of-type(${same.indexOf(node) + 1})` : \"\";\n        parts.unshift(`${tag}${cls}${nth}`);\n        const sel = parts.join(\" > \");\n        if (unique(sel)) return sel;\n        node = parent;\n    }\n    return parts.join(\" > \");\n};\n\n/** Starts picking when the page was opened for it; returns how to stop, or null when it was not. */\nexport const startPicker = (): (() => void) | null => {\n    if (typeof window === \"undefined\" || window.top === window) return null;\n    const params = new URLSearchParams(window.location.search);\n    if (params.get(PICK_PARAM) !== \"1\") return null;\n    let origin: string;\n    try {\n        origin = new URL(params.get(PICK_ORIGIN_PARAM) ?? \"\").origin;\n    } catch {\n        return null;\n    }\n    if (!/^https?:\\/\\//.test(origin)) return null;\n    const send = (data: Record<string, unknown>) => window.parent.postMessage(data, origin);\n\n    const box = document.createElement(\"div\");\n    box.setAttribute(\"aria-hidden\", \"true\");\n    Object.assign(box.style, {\n        position: \"fixed\",\n        zIndex: \"2147483647\",\n        pointerEvents: \"none\",\n        border: \"2px solid #0ea5e9\",\n        background: \"rgba(14,165,233,.12)\",\n        borderRadius: \"6px\",\n        transition: \"all 60ms linear\",\n        display: \"none\",\n    });\n    const tag = document.createElement(\"div\");\n    Object.assign(tag.style, {\n        position: \"absolute\",\n        left: \"-2px\",\n        bottom: \"calc(100% + 4px)\",\n        font: \"600 11px/1.4 system-ui, sans-serif\",\n        color: \"#fff\",\n        background: \"#0c4a6e\",\n        padding: \"2px 6px\",\n        borderRadius: \"4px\",\n        whiteSpace: \"nowrap\",\n        maxWidth: \"360px\",\n        overflow: \"hidden\",\n        textOverflow: \"ellipsis\",\n    });\n    box.appendChild(tag);\n    document.body.appendChild(box);\n\n    let current: Element | null = null;\n    const show = (el: Element | null) => {\n        current = el && el !== box && !box.contains(el) ? el : null;\n        if (!current) {\n            box.style.display = \"none\";\n            return;\n        }\n        const r = current.getBoundingClientRect();\n        Object.assign(box.style, { display: \"block\", left: `${r.left - 2}px`, top: `${r.top - 2}px`, width: `${r.width + 4}px`, height: `${r.height + 4}px` });\n        tag.textContent = pickSelector(current);\n    };\n    const move = (e: MouseEvent) => show(document.elementFromPoint(e.clientX, e.clientY));\n    const click = (e: MouseEvent) => {\n        e.preventDefault();\n        e.stopPropagation();\n        const el = document.elementFromPoint(e.clientX, e.clientY) ?? current;\n        if (!el || el === box) return;\n        send({ type: \"mrrocket:picked\", selector: pickSelector(el), text: (el.textContent ?? \"\").trim().replace(/\\s+/g, \" \").slice(0, 80) });\n    };\n    const key = (e: KeyboardEvent) => {\n        if (e.key === \"Escape\") send({ type: \"mrrocket:pick-cancel\" });\n    };\n    // Capturing, so the page's own handlers (links, buttons) never see the picking click.\n    window.addEventListener(\"mousemove\", move, true);\n    window.addEventListener(\"click\", click, true);\n    window.addEventListener(\"keydown\", key, true);\n    send({ type: \"mrrocket:pick-ready\" });\n    return () => {\n        window.removeEventListener(\"mousemove\", move, true);\n        window.removeEventListener(\"click\", click, true);\n        window.removeEventListener(\"keydown\", key, true);\n        box.remove();\n    };\n};\n"],"mappings":";AAUO,IAAM,aAAa;AACnB,IAAM,oBAAoB;AAEjC,IAAM,MAAM,CAAC,MAAe,OAAO,QAAQ,eAAe,IAAI,SAAS,IAAI,OAAO,CAAC,IAAI,EAAE,QAAQ,mBAAmB,CAAC,MAAM,KAAK,CAAC,EAAE;AAGnI,IAAM,gBAAgB,CAAC,OACnB,CAAC,GAAG,GAAG,SAAS,EAAE,OAAO,CAAC,MAAM,EAAE,SAAS,MAAM,CAAC,4EAA4E,KAAK,CAAC,CAAC,EAAE,MAAM,GAAG,CAAC;AAG9I,IAAM,eAAe,CAAC,OAAwB;AACjD,QAAM,MAAM,GAAG;AACf,QAAM,SAAS,CAAC,QAAgB;AAC5B,QAAI;AACA,aAAO,IAAI,iBAAiB,GAAG,EAAE,WAAW;AAAA,IAChD,QAAQ;AACJ,aAAO;AAAA,IACX;AAAA,EACJ;AACA,QAAM,QAAQ,GAAG,aAAa,gBAAgB;AAC9C,MAAI,MAAO,QAAO,oBAAoB,MAAM,QAAQ,MAAM,KAAK,CAAC;AAChE,MAAI,GAAG,MAAM,CAAC,SAAS,KAAK,GAAG,EAAE,KAAK,OAAO,IAAI,IAAI,GAAG,EAAE,CAAC,EAAE,EAAG,QAAO,IAAI,IAAI,GAAG,EAAE,CAAC;AACrF,QAAM,QAAkB,CAAC;AACzB,MAAI,OAAuB;AAC3B,SAAO,QAAQ,SAAS,IAAI,mBAAmB,MAAM,SAAS,GAAG;AAC7D,QAAI,SAAS,MAAM,KAAK,MAAM,CAAC,SAAS,KAAK,KAAK,EAAE,GAAG;AACnD,YAAM,QAAQ,IAAI,IAAI,KAAK,EAAE,CAAC,EAAE;AAChC;AAAA,IACJ;AACA,UAAM,MAAM,KAAK,QAAQ,YAAY;AACrC,UAAM,MAAM,cAAc,IAAI,EACzB,IAAI,CAAC,MAAM,IAAI,IAAI,CAAC,CAAC,EAAE,EACvB,KAAK,EAAE;AACZ,UAAM,SAAyB,KAAK;AACpC,UAAM,OAAO,SAAS,CAAC,GAAG,OAAO,QAAQ,EAAE,OAAO,CAAC,MAAM,EAAE,YAAY,KAAM,OAAO,IAAI,CAAC;AACzF,UAAM,MAAM,KAAK,SAAS,IAAI,gBAAgB,KAAK,QAAQ,IAAI,IAAI,CAAC,MAAM;AAC1E,UAAM,QAAQ,GAAG,GAAG,GAAG,GAAG,GAAG,GAAG,EAAE;AAClC,UAAM,MAAM,MAAM,KAAK,KAAK;AAC5B,QAAI,OAAO,GAAG,EAAG,QAAO;AACxB,WAAO;AAAA,EACX;AACA,SAAO,MAAM,KAAK,KAAK;AAC3B;AAGO,IAAM,cAAc,MAA2B;AAClD,MAAI,OAAO,WAAW,eAAe,OAAO,QAAQ,OAAQ,QAAO;AACnE,QAAM,SAAS,IAAI,gBAAgB,OAAO,SAAS,MAAM;AACzD,MAAI,OAAO,IAAI,UAAU,MAAM,IAAK,QAAO;AAC3C,MAAI;AACJ,MAAI;AACA,aAAS,IAAI,IAAI,OAAO,IAAI,iBAAiB,KAAK,EAAE,EAAE;AAAA,EAC1D,QAAQ;AACJ,WAAO;AAAA,EACX;AACA,MAAI,CAAC,eAAe,KAAK,MAAM,EAAG,QAAO;AACzC,QAAM,OAAO,CAAC,SAAkC,OAAO,OAAO,YAAY,MAAM,MAAM;AAEtF,QAAM,MAAM,SAAS,cAAc,KAAK;AACxC,MAAI,aAAa,eAAe,MAAM;AACtC,SAAO,OAAO,IAAI,OAAO;AAAA,IACrB,UAAU;AAAA,IACV,QAAQ;AAAA,IACR,eAAe;AAAA,IACf,QAAQ;AAAA,IACR,YAAY;AAAA,IACZ,cAAc;AAAA,IACd,YAAY;AAAA,IACZ,SAAS;AAAA,EACb,CAAC;AACD,QAAM,MAAM,SAAS,cAAc,KAAK;AACxC,SAAO,OAAO,IAAI,OAAO;AAAA,IACrB,UAAU;AAAA,IACV,MAAM;AAAA,IACN,QAAQ;AAAA,IACR,MAAM;AAAA,IACN,OAAO;AAAA,IACP,YAAY;AAAA,IACZ,SAAS;AAAA,IACT,cAAc;AAAA,IACd,YAAY;AAAA,IACZ,UAAU;AAAA,IACV,UAAU;AAAA,IACV,cAAc;AAAA,EAClB,CAAC;AACD,MAAI,YAAY,GAAG;AACnB,WAAS,KAAK,YAAY,GAAG;AAE7B,MAAI,UAA0B;AAC9B,QAAM,OAAO,CAAC,OAAuB;AACjC,cAAU,MAAM,OAAO,OAAO,CAAC,IAAI,SAAS,EAAE,IAAI,KAAK;AACvD,QAAI,CAAC,SAAS;AACV,UAAI,MAAM,UAAU;AACpB;AAAA,IACJ;AACA,UAAM,IAAI,QAAQ,sBAAsB;AACxC,WAAO,OAAO,IAAI,OAAO,EAAE,SAAS,SAAS,MAAM,GAAG,EAAE,OAAO,CAAC,MAAM,KAAK,GAAG,EAAE,MAAM,CAAC,MAAM,OAAO,GAAG,EAAE,QAAQ,CAAC,MAAM,QAAQ,GAAG,EAAE,SAAS,CAAC,KAAK,CAAC;AACrJ,QAAI,cAAc,aAAa,OAAO;AAAA,EAC1C;AACA,QAAM,OAAO,CAAC,MAAkB,KAAK,SAAS,iBAAiB,EAAE,SAAS,EAAE,OAAO,CAAC;AACpF,QAAM,QAAQ,CAAC,MAAkB;AAC7B,MAAE,eAAe;AACjB,MAAE,gBAAgB;AAClB,UAAM,KAAK,SAAS,iBAAiB,EAAE,SAAS,EAAE,OAAO,KAAK;AAC9D,QAAI,CAAC,MAAM,OAAO,IAAK;AACvB,SAAK,EAAE,MAAM,mBAAmB,UAAU,aAAa,EAAE,GAAG,OAAO,GAAG,eAAe,IAAI,KAAK,EAAE,QAAQ,QAAQ,GAAG,EAAE,MAAM,GAAG,EAAE,EAAE,CAAC;AAAA,EACvI;AACA,QAAM,MAAM,CAAC,MAAqB;AAC9B,QAAI,EAAE,QAAQ,SAAU,MAAK,EAAE,MAAM,uBAAuB,CAAC;AAAA,EACjE;AAEA,SAAO,iBAAiB,aAAa,MAAM,IAAI;AAC/C,SAAO,iBAAiB,SAAS,OAAO,IAAI;AAC5C,SAAO,iBAAiB,WAAW,KAAK,IAAI;AAC5C,OAAK,EAAE,MAAM,sBAAsB,CAAC;AACpC,SAAO,MAAM;AACT,WAAO,oBAAoB,aAAa,MAAM,IAAI;AAClD,WAAO,oBAAoB,SAAS,OAAO,IAAI;AAC/C,WAAO,oBAAoB,WAAW,KAAK,IAAI;AAC/C,QAAI,OAAO;AAAA,EACf;AACJ;","names":[]}

package/dist/react-native/index.d.cts

@@ -134,6 +134,10 @@ interface MessengerLook {
     title: string;
     greeting: string;
     label: string;
+    /** How soon the team usually answers (MRRocket from 0.10; older servers leave it out). */
+    replyTime?: "minutes" | "hours" | "day";
+    /** A round chat button in the app (React Native) too. */
+    appLauncher?: boolean;
     help: boolean;
     sound: boolean;
     preview: boolean;
@@ -220,7 +224,9 @@ type Api = ReturnType<typeof createApi>;
  *   `finished` with `outcome: "saved"` into a save and with `outcome: "cancelled"` into a cancellation on the Churn page.
  *   MRRocket never changes a subscription: an accepted offer goes to the app's `onSave`, a confirmed cancel to its
  *   `onCancel`, and only after they succeed is the outcome recorded.
- * - `$onboarding` `{flow, step?, action: "started" | "shown" | "completed" | "dismissed"}`.
+ * - `$onboarding` `{flow, step?, action: "started" | "shown" | "completed" | "dismissed"}`; since 0.11.0 a wait records
+ *   "shown" when the person reaches it and "completed" when it is over, a condition `{action: "answered", answer: "yes"
+ *   | "no"}` once it is decided.
  * - `$inapp` `{message, journey, action: "shown" | "clicked" | "dismissed"}`; the journey moves the person on.
  */
 
@@ -272,13 +278,37 @@ interface OnboardingStep {
     /** Checklist items: the event that ticks them (`track("<event>")`). Without it the person ticks it themselves. */
     event?: string;
 }
+/** A pause in a flow (0.11.0): the next step shows this long after the one before was done. */
+interface OnboardingWait {
+    id: string;
+    kind: "wait";
+    amount: number;
+    unit: "hours" | "days";
+}
+/**
+ * A fork in a flow (0.11.0): "Did <event> happen?" (the person's events, here and on MRRocket) or "Is on <page>?" (the
+ * page they are on when they reach it; `*` at the end for everything below). Decided once, when the person reaches it;
+ * like a journey's branch it ends its line, the rest of the flow lives in its two paths.
+ */
+interface OnboardingCondition {
+    id: string;
+    kind: "condition";
+    event?: string;
+    page?: string;
+    yes: OnboardingNode[];
+    no: OnboardingNode[];
+}
+type OnboardingNode = OnboardingStep | OnboardingWait | OnboardingCondition;
 /** A live onboarding flow's in-app steps (MRRocket › Conversion › Onboarding); its emails go out from MRRocket. */
 interface OnboardingFlow {
     id: string;
     name: string;
     /** When it starts: an event's words ("Signed up", "First export"), or "First launch" / "First visit". */
     trigger: string;
+    /** What every version shows: with `nodes`, only the in-app steps before the first wait or condition. */
     steps: OnboardingStep[];
+    /** 0.11.0+: the whole flow with its waits and conditions. Read instead of `steps` when it is there. */
+    nodes?: OnboardingNode[];
 }
 /** An in-app message a Lifecycle journey has for this person. */
 interface InAppMessage {
@@ -391,7 +421,7 @@ interface FlowsController {
 
 type VariantId = string;
 /** This build of the SDK. Sent with the config request so MRRocket knows what the site runs (error tracking, flags). */
-declare const SDK_VERSION = "0.9.0";
+declare const SDK_VERSION = "0.11.0";
 /** One variant of an experiment. `changes` replaces texts that the page marks with `<Text id>`. */
 interface VariantConfig {
     id: VariantId;
@@ -742,11 +772,17 @@ declare const useMessenger: () => {
     toggle: () => void;
 };
 interface NativeMessengerOptions {
-    /** A round chat button bottom right (default false: open it with `useMessenger().open()` from your own button). */
+    /** A round chat button (default false: open it with `useMessenger().open()` from your own button). */
     launcher?: boolean;
+    /** Where the chat button sits (default bottom right). */
+    position?: "bottom-right" | "bottom-left";
+    /** Text beside the chat button's icon; empty: the round button. */
+    label?: string;
     title?: string;
     /** The big line on Home and the first line of an empty chat. */
     greeting?: string;
+    /** How soon the team usually answers, said under "Send us a message" and in the chat's head. */
+    replyTime?: "minutes" | "hours" | "day";
     /** Ask people the app did not identify with an email for an email (optional for them). Default true. */
     askEmail?: boolean;
     /** The Help tab with your published help articles (default true; hidden while there are none). */

package/dist/react-native/index.d.ts

@@ -134,6 +134,10 @@ interface MessengerLook {
     title: string;
     greeting: string;
     label: string;
+    /** How soon the team usually answers (MRRocket from 0.10; older servers leave it out). */
+    replyTime?: "minutes" | "hours" | "day";
+    /** A round chat button in the app (React Native) too. */
+    appLauncher?: boolean;
     help: boolean;
     sound: boolean;
     preview: boolean;
@@ -220,7 +224,9 @@ type Api = ReturnType<typeof createApi>;
  *   `finished` with `outcome: "saved"` into a save and with `outcome: "cancelled"` into a cancellation on the Churn page.
  *   MRRocket never changes a subscription: an accepted offer goes to the app's `onSave`, a confirmed cancel to its
  *   `onCancel`, and only after they succeed is the outcome recorded.
- * - `$onboarding` `{flow, step?, action: "started" | "shown" | "completed" | "dismissed"}`.
+ * - `$onboarding` `{flow, step?, action: "started" | "shown" | "completed" | "dismissed"}`; since 0.11.0 a wait records
+ *   "shown" when the person reaches it and "completed" when it is over, a condition `{action: "answered", answer: "yes"
+ *   | "no"}` once it is decided.
  * - `$inapp` `{message, journey, action: "shown" | "clicked" | "dismissed"}`; the journey moves the person on.
  */
 
@@ -272,13 +278,37 @@ interface OnboardingStep {
     /** Checklist items: the event that ticks them (`track("<event>")`). Without it the person ticks it themselves. */
     event?: string;
 }
+/** A pause in a flow (0.11.0): the next step shows this long after the one before was done. */
+interface OnboardingWait {
+    id: string;
+    kind: "wait";
+    amount: number;
+    unit: "hours" | "days";
+}
+/**
+ * A fork in a flow (0.11.0): "Did <event> happen?" (the person's events, here and on MRRocket) or "Is on <page>?" (the
+ * page they are on when they reach it; `*` at the end for everything below). Decided once, when the person reaches it;
+ * like a journey's branch it ends its line, the rest of the flow lives in its two paths.
+ */
+interface OnboardingCondition {
+    id: string;
+    kind: "condition";
+    event?: string;
+    page?: string;
+    yes: OnboardingNode[];
+    no: OnboardingNode[];
+}
+type OnboardingNode = OnboardingStep | OnboardingWait | OnboardingCondition;
 /** A live onboarding flow's in-app steps (MRRocket › Conversion › Onboarding); its emails go out from MRRocket. */
 interface OnboardingFlow {
     id: string;
     name: string;
     /** When it starts: an event's words ("Signed up", "First export"), or "First launch" / "First visit". */
     trigger: string;
+    /** What every version shows: with `nodes`, only the in-app steps before the first wait or condition. */
     steps: OnboardingStep[];
+    /** 0.11.0+: the whole flow with its waits and conditions. Read instead of `steps` when it is there. */
+    nodes?: OnboardingNode[];
 }
 /** An in-app message a Lifecycle journey has for this person. */
 interface InAppMessage {
@@ -391,7 +421,7 @@ interface FlowsController {
 
 type VariantId = string;
 /** This build of the SDK. Sent with the config request so MRRocket knows what the site runs (error tracking, flags). */
-declare const SDK_VERSION = "0.9.0";
+declare const SDK_VERSION = "0.11.0";
 /** One variant of an experiment. `changes` replaces texts that the page marks with `<Text id>`. */
 interface VariantConfig {
     id: VariantId;
@@ -742,11 +772,17 @@ declare const useMessenger: () => {
     toggle: () => void;
 };
 interface NativeMessengerOptions {
-    /** A round chat button bottom right (default false: open it with `useMessenger().open()` from your own button). */
+    /** A round chat button (default false: open it with `useMessenger().open()` from your own button). */
     launcher?: boolean;
+    /** Where the chat button sits (default bottom right). */
+    position?: "bottom-right" | "bottom-left";
+    /** Text beside the chat button's icon; empty: the round button. */
+    label?: string;
     title?: string;
     /** The big line on Home and the first line of an empty chat. */
     greeting?: string;
+    /** How soon the team usually answers, said under "Send us a message" and in the chat's head. */
+    replyTime?: "minutes" | "hours" | "day";
     /** Ask people the app did not identify with an email for an email (optional for them). Default true. */
     askEmail?: boolean;
     /** The Help tab with your published help articles (default true; hidden while there are none). */