@microsoft/omnichannel-chat-widget 1.8.3-main.ec1328d → 1.8.3

package/lib/cjs/contexts/common/LiveChatWidgetActionType.js

@@ -10,49 +10,50 @@ exports.LiveChatWidgetActionType = LiveChatWidgetActionType;
   LiveChatWidgetActionType[LiveChatWidgetActionType["SET_WIDGET_ELEMENT_ID"] = 0] = "SET_WIDGET_ELEMENT_ID";
   LiveChatWidgetActionType[LiveChatWidgetActionType["SET_RENDERING_MIDDLEWARE_PROPS"] = 1] = "SET_RENDERING_MIDDLEWARE_PROPS";
   LiveChatWidgetActionType[LiveChatWidgetActionType["SET_MIDDLEWARE_LOCALIZED_TEXTS"] = 2] = "SET_MIDDLEWARE_LOCALIZED_TEXTS";
-  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_GLOBAL_DIR"] = 3] = "SET_GLOBAL_DIR";
-  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_MINIMIZED"] = 4] = "SET_MINIMIZED";
-  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_CONVERSATION_STATE"] = 5] = "SET_CONVERSATION_STATE";
-  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_PREVIOUS_FOCUSED_ELEMENT_ID"] = 6] = "SET_PREVIOUS_FOCUSED_ELEMENT_ID";
-  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_START_CHAT_FAILING"] = 7] = "SET_START_CHAT_FAILING";
-  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_START_CHAT_FAILURE_TYPE"] = 8] = "SET_START_CHAT_FAILURE_TYPE";
-  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_OUTSIDE_OPERATING_HOURS"] = 9] = "SET_OUTSIDE_OPERATING_HOURS";
-  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_PRE_CHAT_SURVEY_RESPONSE"] = 10] = "SET_PRE_CHAT_SURVEY_RESPONSE";
-  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_CUSTOM_CONTEXT"] = 11] = "SET_CUSTOM_CONTEXT";
-  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_SHOW_CONFIRMATION"] = 12] = "SET_SHOW_CONFIRMATION";
-  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_SHOW_EMAIL_TRANSCRIPT_PANE"] = 13] = "SET_SHOW_EMAIL_TRANSCRIPT_PANE";
-  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_PRECHAT_RESPONSE_EMAIL"] = 14] = "SET_PRECHAT_RESPONSE_EMAIL";
-  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_AUDIO_NOTIFICATION"] = 15] = "SET_AUDIO_NOTIFICATION";
-  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_E2VV_ENABLED"] = 16] = "SET_E2VV_ENABLED";
-  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_POST_CHAT_CONTEXT"] = 17] = "SET_POST_CHAT_CONTEXT";
-  LiveChatWidgetActionType[LiveChatWidgetActionType["SHOW_CALLING_CONTAINER"] = 18] = "SHOW_CALLING_CONTAINER";
-  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_INCOMING_CALL"] = 19] = "SET_INCOMING_CALL";
-  LiveChatWidgetActionType[LiveChatWidgetActionType["DISABLE_VIDEO_CALL"] = 20] = "DISABLE_VIDEO_CALL";
-  LiveChatWidgetActionType[LiveChatWidgetActionType["DISABLE_LOCAL_VIDEO"] = 21] = "DISABLE_LOCAL_VIDEO";
-  LiveChatWidgetActionType[LiveChatWidgetActionType["DISABLE_REMOTE_VIDEO"] = 22] = "DISABLE_REMOTE_VIDEO";
-  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_CHAT_TOKEN"] = 23] = "SET_CHAT_TOKEN";
-  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_START_CHAT_BUTTON_DISPLAY"] = 24] = "SET_START_CHAT_BUTTON_DISPLAY";
-  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_PROACTIVE_CHAT_PARAMS"] = 25] = "SET_PROACTIVE_CHAT_PARAMS";
-  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_TELEMETRY_DATA"] = 26] = "SET_TELEMETRY_DATA";
-  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_RECONNECT_ID"] = 27] = "SET_RECONNECT_ID";
-  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_UNREAD_MESSAGE_COUNT"] = 28] = "SET_UNREAD_MESSAGE_COUNT";
-  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_FOCUS_CHAT_BUTTON"] = 29] = "SET_FOCUS_CHAT_BUTTON";
-  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_CONVERSATION_ENDED_BY_AGENT_EVENT_RECEIVED"] = 30] = "SET_CONVERSATION_ENDED_BY_AGENT_EVENT_RECEIVED";
-  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_CONVERSATION_ENDED_BY"] = 31] = "SET_CONVERSATION_ENDED_BY";
-  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_WIDGET_STATE"] = 32] = "SET_WIDGET_STATE";
-  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_LIVE_CHAT_CONTEXT"] = 33] = "SET_LIVE_CHAT_CONTEXT";
-  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_BOT_OAUTH_SIGNIN_ID"] = 34] = "SET_BOT_OAUTH_SIGNIN_ID";
-  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_WIDGET_SIZE"] = 35] = "SET_WIDGET_SIZE";
-  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_WIDGET_INSTANCE_ID"] = 36] = "SET_WIDGET_INSTANCE_ID";
-  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_LIVE_CHAT_CONFIG"] = 37] = "SET_LIVE_CHAT_CONFIG";
-  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_POST_CHAT_WORKFLOW_IN_PROGRESS"] = 38] = "SET_POST_CHAT_WORKFLOW_IN_PROGRESS";
-  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_INITIAL_CHAT_SDK_REQUEST_ID"] = 39] = "SET_INITIAL_CHAT_SDK_REQUEST_ID";
-  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_SHOULD_USE_BOT_SURVEY"] = 40] = "SET_SHOULD_USE_BOT_SURVEY";
-  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_CHAT_DISCONNECT_EVENT_RECEIVED"] = 41] = "SET_CHAT_DISCONNECT_EVENT_RECEIVED";
-  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_SURVEY_MODE"] = 42] = "SET_SURVEY_MODE";
-  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_CONFIRMATION_STATE"] = 43] = "SET_CONFIRMATION_STATE";
-  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_POST_CHAT_PARTICIPANT_TYPE"] = 44] = "SET_POST_CHAT_PARTICIPANT_TYPE";
-  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_CONVERSATIONAL_SURVEY_ENABLED"] = 45] = "SET_CONVERSATIONAL_SURVEY_ENABLED";
-  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_CONVERSATIONAL_SURVEY_DISPLAY"] = 46] = "SET_CONVERSATIONAL_SURVEY_DISPLAY";
-  LiveChatWidgetActionType[LiveChatWidgetActionType["GET_IN_MEMORY_STATE"] = 47] = "GET_IN_MEMORY_STATE";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_CITATIONS"] = 3] = "SET_CITATIONS";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_GLOBAL_DIR"] = 4] = "SET_GLOBAL_DIR";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_MINIMIZED"] = 5] = "SET_MINIMIZED";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_CONVERSATION_STATE"] = 6] = "SET_CONVERSATION_STATE";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_PREVIOUS_FOCUSED_ELEMENT_ID"] = 7] = "SET_PREVIOUS_FOCUSED_ELEMENT_ID";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_START_CHAT_FAILING"] = 8] = "SET_START_CHAT_FAILING";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_START_CHAT_FAILURE_TYPE"] = 9] = "SET_START_CHAT_FAILURE_TYPE";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_OUTSIDE_OPERATING_HOURS"] = 10] = "SET_OUTSIDE_OPERATING_HOURS";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_PRE_CHAT_SURVEY_RESPONSE"] = 11] = "SET_PRE_CHAT_SURVEY_RESPONSE";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_CUSTOM_CONTEXT"] = 12] = "SET_CUSTOM_CONTEXT";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_SHOW_CONFIRMATION"] = 13] = "SET_SHOW_CONFIRMATION";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_SHOW_EMAIL_TRANSCRIPT_PANE"] = 14] = "SET_SHOW_EMAIL_TRANSCRIPT_PANE";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_PRECHAT_RESPONSE_EMAIL"] = 15] = "SET_PRECHAT_RESPONSE_EMAIL";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_AUDIO_NOTIFICATION"] = 16] = "SET_AUDIO_NOTIFICATION";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_E2VV_ENABLED"] = 17] = "SET_E2VV_ENABLED";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_POST_CHAT_CONTEXT"] = 18] = "SET_POST_CHAT_CONTEXT";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SHOW_CALLING_CONTAINER"] = 19] = "SHOW_CALLING_CONTAINER";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_INCOMING_CALL"] = 20] = "SET_INCOMING_CALL";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["DISABLE_VIDEO_CALL"] = 21] = "DISABLE_VIDEO_CALL";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["DISABLE_LOCAL_VIDEO"] = 22] = "DISABLE_LOCAL_VIDEO";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["DISABLE_REMOTE_VIDEO"] = 23] = "DISABLE_REMOTE_VIDEO";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_CHAT_TOKEN"] = 24] = "SET_CHAT_TOKEN";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_START_CHAT_BUTTON_DISPLAY"] = 25] = "SET_START_CHAT_BUTTON_DISPLAY";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_PROACTIVE_CHAT_PARAMS"] = 26] = "SET_PROACTIVE_CHAT_PARAMS";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_TELEMETRY_DATA"] = 27] = "SET_TELEMETRY_DATA";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_RECONNECT_ID"] = 28] = "SET_RECONNECT_ID";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_UNREAD_MESSAGE_COUNT"] = 29] = "SET_UNREAD_MESSAGE_COUNT";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_FOCUS_CHAT_BUTTON"] = 30] = "SET_FOCUS_CHAT_BUTTON";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_CONVERSATION_ENDED_BY_AGENT_EVENT_RECEIVED"] = 31] = "SET_CONVERSATION_ENDED_BY_AGENT_EVENT_RECEIVED";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_CONVERSATION_ENDED_BY"] = 32] = "SET_CONVERSATION_ENDED_BY";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_WIDGET_STATE"] = 33] = "SET_WIDGET_STATE";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_LIVE_CHAT_CONTEXT"] = 34] = "SET_LIVE_CHAT_CONTEXT";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_BOT_OAUTH_SIGNIN_ID"] = 35] = "SET_BOT_OAUTH_SIGNIN_ID";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_WIDGET_SIZE"] = 36] = "SET_WIDGET_SIZE";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_WIDGET_INSTANCE_ID"] = 37] = "SET_WIDGET_INSTANCE_ID";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_LIVE_CHAT_CONFIG"] = 38] = "SET_LIVE_CHAT_CONFIG";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_POST_CHAT_WORKFLOW_IN_PROGRESS"] = 39] = "SET_POST_CHAT_WORKFLOW_IN_PROGRESS";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_INITIAL_CHAT_SDK_REQUEST_ID"] = 40] = "SET_INITIAL_CHAT_SDK_REQUEST_ID";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_SHOULD_USE_BOT_SURVEY"] = 41] = "SET_SHOULD_USE_BOT_SURVEY";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_CHAT_DISCONNECT_EVENT_RECEIVED"] = 42] = "SET_CHAT_DISCONNECT_EVENT_RECEIVED";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_SURVEY_MODE"] = 43] = "SET_SURVEY_MODE";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_CONFIRMATION_STATE"] = 44] = "SET_CONFIRMATION_STATE";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_POST_CHAT_PARTICIPANT_TYPE"] = 45] = "SET_POST_CHAT_PARTICIPANT_TYPE";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_CONVERSATIONAL_SURVEY_ENABLED"] = 46] = "SET_CONVERSATIONAL_SURVEY_ENABLED";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_CONVERSATIONAL_SURVEY_DISPLAY"] = 47] = "SET_CONVERSATIONAL_SURVEY_DISPLAY";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["GET_IN_MEMORY_STATE"] = 48] = "GET_IN_MEMORY_STATE";
 })(LiveChatWidgetActionType || (exports.LiveChatWidgetActionType = LiveChatWidgetActionType = {}));

package/lib/cjs/contexts/common/LiveChatWidgetContextInitialState.js

@@ -45,6 +45,8 @@ const getLiveChatWidgetContextInitialState = props => {
     domainStates: {
       liveChatConfig: props.chatConfig,
       widgetElementId: "",
+      // Map of citation id => content injected by citations middleware
+      citations: {},
       renderingMiddlewareProps: (_props$webChatContain = props.webChatContainerProps) === null || _props$webChatContain === void 0 ? void 0 : _props$webChatContain.renderingMiddlewareProps,
       middlewareLocalizedTexts: _defaultMiddlewareLocalizedTexts.defaultMiddlewareLocalizedTexts,
       preChatSurveyResponse: "{}",

package/lib/cjs/contexts/createReducer.js

@@ -70,6 +70,21 @@ const reducer = (state, action) => {
           middlewareLocalizedTexts: action.payload
         }
       };
+    case _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_CITATIONS:
+      inMemory = {
+        ...inMemory,
+        domainStates: {
+          ...inMemory.domainStates,
+          citations: action.payload
+        }
+      };
+      return {
+        ...state,
+        domainStates: {
+          ...state.domainStates,
+          citations: action.payload
+        }
+      };
     case _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_GLOBAL_DIR:
       inMemory = {
         ...inMemory,

package/lib/cjs/index.js

@@ -14,7 +14,8 @@ var _exportNames = {
   useChatSDKStore: true,
   useFacadeChatSDKStore: true,
   LiveChatWidget: true,
-  getMockChatSDKIfApplicable: true
+  getMockChatSDKIfApplicable: true,
+  LiveChatWidgetMockType: true
 };
 Object.defineProperty(exports, "BroadcastService", {
   enumerable: true,
@@ -34,6 +35,12 @@ Object.defineProperty(exports, "LiveChatWidget", {
     return _LiveChatWidget.default;
   }
 });
+Object.defineProperty(exports, "LiveChatWidgetMockType", {
+  enumerable: true,
+  get: function () {
+    return _IMockProps.LiveChatWidgetMockType;
+  }
+});
 Object.defineProperty(exports, "decodeComponentString", {
   enumerable: true,
   get: function () {
@@ -90,6 +97,7 @@ var _useChatSDKStore = _interopRequireDefault(require("./hooks/useChatSDKStore")
 var _useFacadeChatSDKStore = _interopRequireDefault(require("./hooks/useFacadeChatSDKStore"));
 var _LiveChatWidget = _interopRequireDefault(require("./components/livechatwidget/LiveChatWidget"));
 var _getMockChatSDKIfApplicable = require("./components/livechatwidget/common/getMockChatSDKIfApplicable");
+var _IMockProps = require("./components/livechatwidget/interfaces/IMockProps");
 var _renderingmiddlewares = require("./components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares");
 Object.keys(_renderingmiddlewares).forEach(function (key) {
   if (key === "default" || key === "__esModule") return;

package/lib/esm/common/Constants.js

@@ -184,6 +184,8 @@ _defineProperty(HtmlAttributeNames, "adaptiveCardClassName", "ac-adaptiveCard");
 _defineProperty(HtmlAttributeNames, "adaptiveCardTextBlockClassName", "ac-textBlock");
 _defineProperty(HtmlAttributeNames, "adaptiveCardToggleInputClassName", "ac-toggleInput");
 _defineProperty(HtmlAttributeNames, "adaptiveCardActionSetClassName", "ac-actionSet");
+_defineProperty(HtmlAttributeNames, "ocwCitationPaneClassName", "ocw-citation-pane");
+_defineProperty(HtmlAttributeNames, "ocwCitationPaneTitle", "Citation");
 export let WebChatMiddlewareConstants = /*#__PURE__*/_createClass(function WebChatMiddlewareConstants() {
   _classCallCheck(this, WebChatMiddlewareConstants);
 });

package/lib/esm/common/telemetry/TelemetryConstants.js

@@ -148,6 +148,7 @@ export let TelemetryEvent;
   TelemetryEvent["EmailTranscriptLoaded"] = "EmailTranscriptLoaded";
   TelemetryEvent["OutOfOfficePaneLoaded"] = "OutOfOfficePaneLoaded";
   TelemetryEvent["ConfirmationPaneLoaded"] = "ConfirmationPaneLoaded";
+  TelemetryEvent["CitationPaneLoaded"] = "CitationPaneLoaded";
   TelemetryEvent["ProactiveChatPaneLoaded"] = "ProactiveChatPaneLoaded";
   TelemetryEvent["ReconnectChatPaneLoaded"] = "ReconnectChatPaneLoaded";
   TelemetryEvent["HeaderCloseButtonClicked"] = "HeaderCloseButtonClicked";
@@ -274,7 +275,9 @@ export let TelemetryEvent;
   TelemetryEvent["UXLCWChatButtonLoadingStart"] = "UXLCWChatButtonLoadingStart";
   TelemetryEvent["UXLCWChatButtonLoadingCompleted"] = "UXLCWChatButtonLoadingCompleted";
   TelemetryEvent["UXConfirmationPaneStart"] = "UXConfirmationPaneStart";
+  TelemetryEvent["UXCitationPaneStart"] = "UXCitationPaneStart";
   TelemetryEvent["UXConfirmationPaneCompleted"] = "UXConfirmationPaneCompleted";
+  TelemetryEvent["UXCitationPaneCompleted"] = "UXCitationPaneCompleted";
   TelemetryEvent["UXLiveChatWidgetStart"] = "UXLiveChatWidgetStart";
   TelemetryEvent["UXLiveChatWidgetCompleted"] = "UXLiveChatWidgetCompleted";
   TelemetryEvent["AppInsightsInitialized"] = "AppInsightsInitialized";

package/lib/esm/components/citationpanestateful/CitationDim.js

@@ -0,0 +1,20 @@
+import React from "react";
+import ReactDOM from "react-dom";
+import { DimLayer } from "../dimlayer/DimLayer";
+const CONTAINER_SELECTOR = ".webchat__stacked-layout_container";
+export const CitationDim = _ref => {
+  let {
+    brightness = "0.2"
+  } = _ref;
+  const container = document.querySelector(CONTAINER_SELECTOR);
+  if (!container) return null;
+  return /*#__PURE__*/ReactDOM.createPortal( /*#__PURE__*/React.createElement("div", {
+    style: {
+      position: "absolute",
+      inset: 0
+    }
+  }, /*#__PURE__*/React.createElement(DimLayer, {
+    brightness: brightness
+  })), container);
+};
+export default CitationDim;

package/lib/esm/components/citationpanestateful/CitationPaneStateful.js

@@ -0,0 +1,188 @@
+import { LogLevel, TelemetryEvent } from "../../common/telemetry/TelemetryConstants";
+import React, { useEffect, useState } from "react";
+import { createTimer, findAllFocusableElement, findParentFocusableElementsWithoutChildContainer, preventFocusToMoveOutOfElement, setTabIndices } from "../../common/utils";
+import CitationDim from "./CitationDim";
+import { CitationPane } from "@microsoft/omnichannel-chat-components";
+import { HtmlAttributeNames } from "../../common/Constants";
+import { LiveChatWidgetActionType } from "../../contexts/common/LiveChatWidgetActionType";
+import { TelemetryHelper } from "../../common/telemetry/TelemetryHelper";
+import { defaultCitationPaneStyles } from "./common/defaultProps/defaultCitationPaneProps";
+import useChatContextStore from "../../hooks/useChatContextStore";
+let uiTimer;
+export const CitationPaneStateful = props => {
+  var _props$styleProps3;
+  useEffect(() => {
+    uiTimer = createTimer();
+    TelemetryHelper.logLoadingEvent(LogLevel.INFO, {
+      Event: TelemetryEvent.UXCitationPaneStart
+    });
+  }, []);
+  const initialTabIndexMap = new Map();
+  let elements = [];
+
+  // eslint-disable-next-line @typescript-eslint/no-unused-vars
+  const [state, dispatch] = useChatContextStore();
+
+  // Use props.id if provided, otherwise fall back to default
+  const controlId = props.id || HtmlAttributeNames.ocwCitationPaneClassName;
+
+  // Pane style computed to match the webchat widget container bounds so the pane
+  // stays within the widget and scrolls only vertically. We also track an
+  // "isReady" flag so we don't render the pane contents until the style is
+  // computed — this prevents a transient render that can appear as a flicker.
+  const [paneStyle, setPaneStyle] = useState(null);
+  const [isReady, setIsReady] = useState(false);
+
+  // Move focus to the container
+  useEffect(() => {
+    preventFocusToMoveOutOfElement(controlId);
+    const focusableElements = findAllFocusableElement(`#${controlId}`);
+    requestAnimationFrame(() => {
+      if (focusableElements && focusableElements.length > 0 && focusableElements[0]) {
+        focusableElements[0].focus({
+          preventScroll: true
+        });
+      }
+    });
+    elements = findParentFocusableElementsWithoutChildContainer(controlId);
+    setTabIndices(elements, initialTabIndexMap, false);
+    TelemetryHelper.logLoadingEvent(LogLevel.INFO, {
+      Event: TelemetryEvent.CitationPaneLoaded
+    });
+    TelemetryHelper.logLoadingEvent(LogLevel.INFO, {
+      Event: TelemetryEvent.UXCitationPaneCompleted,
+      ElapsedTimeInMilliseconds: uiTimer.milliSecondsElapsed
+    });
+  }, []);
+
+  // Compute the widget bounds and set pane style accordingly (95% of widget size
+  // and centered inside the widget). If the widget container can't be found,
+  // fall back to the default pane styles from defaultCitationPaneProps.
+  useEffect(() => {
+    const compute = () => {
+      var _props$styleProps2;
+      try {
+        const container = document.querySelector(".webchat__stacked-layout_container");
+        if (container) {
+          var _props$styleProps;
+          const rect = container.getBoundingClientRect();
+          const widthPx = Math.round(rect.width * 0.95);
+          const heightPx = Math.round(rect.height * 0.95);
+          const leftPx = Math.round(rect.left + (rect.width - widthPx) / 2);
+          const topPx = Math.round(rect.top + (rect.height - heightPx) / 2);
+          // Clone defaults and remove transform so explicit left/top pixel
+          // coordinates are respected and the pane stays within the
+          // widget bounds.
+          const base = Object.assign({}, defaultCitationPaneStyles.pane);
+          // eslint-disable-next-line @typescript-eslint/no-explicit-any
+          if (base && base.transform) {
+            // remove centering transform when we compute exact pixel coords
+            // eslint-disable-next-line @typescript-eslint/no-explicit-any
+            delete base.transform;
+          }
+
+          // Merge user styles first, then computed positioning to ensure proper positioning
+          const computedStyle = {
+            left: `${leftPx}px`,
+            top: `${topPx}px`,
+            width: `${widthPx}px`,
+            height: `${heightPx}px`
+          };
+
+          // Apply user styles first, then override with computed positioning
+          const generalProps = (_props$styleProps = props.styleProps) === null || _props$styleProps === void 0 ? void 0 : _props$styleProps.generalStyleProps;
+          const userStyles = generalProps && typeof generalProps === "object" ? Object.assign({}, generalProps) : {};
+          // Remove positioning properties from user styles that would interfere
+          delete userStyles.position;
+          delete userStyles.left;
+          delete userStyles.top;
+          delete userStyles.width;
+          delete userStyles.height;
+          setPaneStyle(Object.assign({}, base, userStyles, computedStyle));
+          // Make the pane visible after the next paint to avoid layout
+          // flashes on initial mount.
+          requestAnimationFrame(() => setIsReady(true));
+          return;
+        }
+      } catch (e) {
+        // ignore
+      }
+
+      // fallback - merge defaults with user-provided styles but preserve positioning
+      const generalProps = (_props$styleProps2 = props.styleProps) === null || _props$styleProps2 === void 0 ? void 0 : _props$styleProps2.generalStyleProps;
+      const userStyles = generalProps && typeof generalProps === "object" ? Object.assign({}, generalProps) : {};
+      // Remove positioning properties from user styles for fallback
+      delete userStyles.position;
+      delete userStyles.left;
+      delete userStyles.top;
+      delete userStyles.width;
+      delete userStyles.height;
+      const fallbackStyle = Object.assign({}, defaultCitationPaneStyles.pane, userStyles);
+      setPaneStyle(fallbackStyle);
+      requestAnimationFrame(() => setIsReady(true));
+    };
+    compute();
+    window.addEventListener("resize", compute);
+    return () => window.removeEventListener("resize", compute);
+  }, [(_props$styleProps3 = props.styleProps) === null || _props$styleProps3 === void 0 ? void 0 : _props$styleProps3.generalStyleProps]);
+  const handleClose = () => {
+    if (props.onClose) props.onClose();
+    dispatch({
+      type: LiveChatWidgetActionType.SET_PREVIOUS_FOCUSED_ELEMENT_ID,
+      payload: null
+    });
+    setTabIndices(elements, initialTabIndexMap, true);
+  };
+
+  // Merge a safe style object for the container and cast to CSSProperties to satisfy TS
+  const baseStyle = Object.assign({
+    position: "relative"
+  }, paneStyle ?? {
+    position: "fixed"
+  });
+
+  // If paneStyle hasn't been computed yet, render the DimLayer so clicks
+  // still close overlays but hide the pane itself to avoid flashes.
+  const hiddenStyle = {
+    visibility: isReady ? "visible" : "hidden",
+    pointerEvents: isReady ? "auto" : "none"
+  };
+
+  // Default wrapper styles - these control the positioning container
+  const defaultWrapperStyles = {
+    display: "flex",
+    flexDirection: "column",
+    zIndex: 10001
+  };
+
+  // Wrapper styles for the positioning container
+  const wrapperStyles = Object.assign({}, baseStyle, hiddenStyle, defaultWrapperStyles);
+
+  // Merge the computed positioning styles with user's generalStyleProps for the CitationPane
+  const mergedStyleProps = props.styleProps ? {
+    ...props.styleProps,
+    generalStyleProps: Object.assign({}, props.styleProps.generalStyleProps)
+  } : undefined;
+  const controlProps = {
+    id: controlId,
+    dir: state.domainStates.globalDir,
+    titleText: props.title,
+    contentHtml: props.contentHtml,
+    brightnessValueOnDim: "0.2",
+    // Default brightness
+    onClose: handleClose,
+    ...(props === null || props === void 0 ? void 0 : props.controlProps) // User props override defaults
+    // eslint-disable-next-line @typescript-eslint/no-explicit-any
+  };
+
+  return /*#__PURE__*/React.createElement(React.Fragment, null, /*#__PURE__*/React.createElement(CitationDim, {
+    brightness: controlProps.brightnessValueOnDim
+  }), /*#__PURE__*/React.createElement("div", {
+    style: wrapperStyles
+  }, /*#__PURE__*/React.createElement(CitationPane, {
+    componentOverrides: props === null || props === void 0 ? void 0 : props.componentOverrides,
+    controlProps: controlProps,
+    styleProps: mergedStyleProps
+  })));
+};
+export default CitationPaneStateful;

package/lib/esm/components/citationpanestateful/common/defaultProps/defaultCitationPaneProps.js

@@ -0,0 +1,61 @@
+export const defaultCitationPaneStyles = {
+  pane: {
+    position: "fixed",
+    left: "50%",
+    top: "18%",
+    transform: "translateX(-50%)",
+    background: "#fff",
+    width: "85%",
+    height: "85%",
+    overflowY: "auto",
+    overflowX: "hidden",
+    padding: 16,
+    borderRadius: 6,
+    zIndex: 10001,
+    boxSizing: "border-box"
+  }
+};
+export const defaultCitationContentCSS = controlId => `
+    #${controlId} .citation-content {
+        flex: 1;
+        min-height: 0; /* allow flex child to scroll */
+        overflow-y: auto;
+        overflow-x: auto;
+        margin-bottom: 12px;
+        white-space: normal; /* wrap normal text */
+        word-break: break-word;
+        -webkit-overflow-scrolling: touch;
+    }
+
+    #${controlId} .citation-content pre,
+    #${controlId} .citation-content code {
+        white-space: pre; /* preserve formatting */
+    }
+
+    #${controlId} .citation-content table {
+        width: 100%;
+        border-collapse: collapse;
+        margin-bottom: 12px;
+        table-layout: auto;
+        overflow-x: auto;
+        display: block;
+    }
+
+    #${controlId} .citation-content table th,
+    #${controlId} .citation-content table td {
+        padding: 8px 12px;
+        border: 1px solid rgba(0,0,0,0.08);
+        text-align: left;
+        vertical-align: top;
+        word-break: break-word;
+    }
+
+    #${controlId} .citation-content img {
+        max-width: 100%;
+        height: auto;
+    }
+`;
+export default {
+  defaultCitationPaneStyles,
+  defaultCitationContentCSS
+};

package/lib/esm/components/confirmationpanestateful/interfaces/IConfirmationPaneLocalizedTexts.js

@@ -0,0 +1 @@
+export {};

package/lib/esm/components/livechatwidget/LiveChatWidget.js

@@ -13,13 +13,13 @@ import { isPersistentChatEnabled } from "./common/liveChatConfigUtils";
 import overridePropsOnMockIfApplicable from "./common/overridePropsOnMockIfApplicable";
 import { registerTelemetryLoggers } from "./common/registerTelemetryLoggers";
 export const LiveChatWidget = props => {
-  var _props$mock, _props$featureConfigP, _props$chatConfig, _props$chatConfig$Liv, _props$chatConfig2, _props$chatConfig2$Li;
+  var _props$featureConfigP, _props$chatConfig, _props$chatConfig$Liv, _props$chatConfig2, _props$chatConfig2$Li;
   const reducer = createReducer();
   const [state, dispatch] = useReducer(reducer, getLiveChatWidgetContextInitialState(props));
   // eslint-disable-next-line @typescript-eslint/no-explicit-any
   const [adapter, setAdapter] = useState(undefined);
   const [facadeChatSDK, setFacadeChatSDK] = useState(undefined);
-  const chatSDK = getMockChatSDKIfApplicable(props.chatSDK, props === null || props === void 0 ? void 0 : (_props$mock = props.mock) === null || _props$mock === void 0 ? void 0 : _props$mock.type);
+  const chatSDK = getMockChatSDKIfApplicable(props.chatSDK, props === null || props === void 0 ? void 0 : props.mock);
   const disableReauthentication = ((_props$featureConfigP = props.featureConfigProps) === null || _props$featureConfigP === void 0 ? void 0 : _props$featureConfigP.disableReauthentication) === true;
   overridePropsOnMockIfApplicable(props);
   if (!props.chatConfig) {
@@ -29,14 +29,14 @@ export const LiveChatWidget = props => {
   // eslint-disable-next-line @typescript-eslint/no-explicit-any
   const isAuthenticatedChat = !!((_props$chatConfig = props.chatConfig) !== null && _props$chatConfig !== void 0 && (_props$chatConfig$Liv = _props$chatConfig.LiveChatConfigAuthSettings) !== null && _props$chatConfig$Liv !== void 0 && _props$chatConfig$Liv.msdyn_javascriptclientfunction) || isPersistentChatEnabled((_props$chatConfig2 = props.chatConfig) === null || _props$chatConfig2 === void 0 ? void 0 : (_props$chatConfig2$Li = _props$chatConfig2.LiveWSAndLiveChatEngJoin) === null || _props$chatConfig2$Li === void 0 ? void 0 : _props$chatConfig2$Li.msdyn_conversationmode);
   if (!facadeChatSDK) {
-    var _props$mock2;
+    var _props$mock;
     setFacadeChatSDK(new FacadeChatSDK({
       "chatSDK": chatSDK,
       "chatConfig": props.chatConfig,
       "isAuthenticated": isAuthenticatedChat,
       "getAuthToken": props === null || props === void 0 ? void 0 : props.getAuthToken,
       //when type is not undefined, it means the SDK is mocked
-      "isSDKMocked": !isNullOrUndefined(props === null || props === void 0 ? void 0 : (_props$mock2 = props.mock) === null || _props$mock2 === void 0 ? void 0 : _props$mock2.type)
+      "isSDKMocked": !isNullOrUndefined(props === null || props === void 0 ? void 0 : (_props$mock = props.mock) === null || _props$mock === void 0 ? void 0 : _props$mock.type)
     }, disableReauthentication));
   }
   useEffect(() => {

package/lib/esm/components/livechatwidget/common/ActivitySubscriber/BotAuthActivitySubscriber.js

@@ -13,7 +13,6 @@ import { TelemetryManager } from "../../../../common/telemetry/TelemetryManager"
 const supportedSignInCardContentTypes = ["application/vnd.microsoft.card.signin", "application/vnd.microsoft.card.oauth"];
 const botOauthUrlRegex = /[\S]+.botframework.com\/api\/oauth\/signin\?signin=([\S]+)/;
 const delay = t => new Promise(resolve => setTimeout(resolve, t));
-let response;
 const extractSignInId = signInUrl => {
   const result = botOauthUrlRegex.exec(signInUrl);
   if (result && result[1]) {
@@ -49,20 +48,20 @@ const fetchBotAuthConfig = async (retries, interval) => {
     eventName: BroadcastEvent.BotAuthConfigRequest
   };
   BroadcastService.postMessage(botAuthConfigRequestEvent);
+  let response;
   const listener = BroadcastService.getMessageByEventName(BroadcastEvent.BotAuthConfigResponse).subscribe(data => {
     var _data$payload, _data$payload2;
     response = ((_data$payload = data.payload) === null || _data$payload === void 0 ? void 0 : _data$payload.response) !== undefined ? (_data$payload2 = data.payload) === null || _data$payload2 === void 0 ? void 0 : _data$payload2.response : response;
     listener.unsubscribe();
   });
-  if (response !== undefined) {
-    //return response;
-    return response;
-  }
   if (retries === 1) {
     // Base Case
     throw new Error();
   }
   await delay(interval);
+  if (response !== undefined) {
+    return response;
+  }
   return await fetchBotAuthConfig(--retries, interval);
 };
 export let BotAuthActivitySubscriber = /*#__PURE__*/function () {

package/lib/esm/components/livechatwidget/common/endChat.js

@@ -1,5 +1,5 @@
 import { BroadcastEvent, LogLevel, TelemetryEvent } from "../../../common/telemetry/TelemetryConstants";
-import { ConfirmationState, Constants, ConversationEndEntity, ParticipantType, PrepareEndChatDescriptionConstants } from "../../../common/Constants";
+import { ConfirmationState, Constants, ConversationEndEntity, LiveWorkItemState, ParticipantType, PrepareEndChatDescriptionConstants } from "../../../common/Constants";
 import { getConversationDetailsCall, getWidgetEndChatEventName } from "../../../common/utils";
 import { getPostChatContext, initiatePostChat } from "./renderSurveyHelpers";
 import { BroadcastService } from "@microsoft/omnichannel-chat-components";
@@ -39,7 +39,7 @@ const prepareEndChat = async (props, facadeChatSDK, state, dispatch, setAdapter,
       }
 
       // Use Case: If ended by Agent, stay chat in InActive state
-      let isConversationalSurveyEnabled = state.appStates.isConversationalSurveyEnabled;
+      const isConversationalSurveyEnabled = state.appStates.isConversationalSurveyEnabled;
       if (isConversationalSurveyEnabled && ((state === null || state === void 0 ? void 0 : (_state$appStates2 = state.appStates) === null || _state$appStates2 === void 0 ? void 0 : _state$appStates2.conversationEndedBy) === ConversationEndEntity.Agent || (state === null || state === void 0 ? void 0 : (_state$appStates3 = state.appStates) === null || _state$appStates3 === void 0 ? void 0 : _state$appStates3.conversationEndedBy) === ConversationEndEntity.Bot)) {
         dispatch({
           type: LiveChatWidgetActionType.SET_CONVERSATION_STATE,
@@ -147,8 +147,23 @@ const endChat = async (props, facadeChatSDK, state, dispatch, setAdapter, setWeb
       type: LiveChatWidgetActionType.GET_IN_MEMORY_STATE,
       payload: null
     });
+    let isSessionEnded = inMemoryState === null || inMemoryState === void 0 ? void 0 : (_inMemoryState$appSta = inMemoryState.appStates) === null || _inMemoryState$appSta === void 0 ? void 0 : _inMemoryState$appSta.chatDisconnectEventReceived;
+    if (!isSessionEnded) {
+      // double check by fetching the latest conversation details
+      const conversationDetails = await getConversationDetailsCall(facadeChatSDK);
+      if ((conversationDetails === null || conversationDetails === void 0 ? void 0 : conversationDetails.state) === LiveWorkItemState.WrapUp || (conversationDetails === null || conversationDetails === void 0 ? void 0 : conversationDetails.state) === LiveWorkItemState.Closed) {
+        TelemetryHelper.logActionEvent(LogLevel.INFO, {
+          Event: TelemetryEvent.ChatDisconnectThreadEventReceived,
+          Description: "Checking conversation details upon endChat. Chat disconnected.",
+          CustomProperties: {
+            conversationDetails
+          }
+        });
+        isSessionEnded = true;
+      }
+    }
     const endChatOptionalParameters = {
-      isSessionEnded: inMemoryState === null || inMemoryState === void 0 ? void 0 : (_inMemoryState$appSta = inMemoryState.appStates) === null || _inMemoryState$appSta === void 0 ? void 0 : _inMemoryState$appSta.chatDisconnectEventReceived
+      isSessionEnded
     };
     try {
       TelemetryHelper.logSDKEvent(LogLevel.INFO, {
@@ -296,6 +311,10 @@ export const closeChatStateCleanUp = dispatch => {
       proactiveChatInNewWindow: false
     }
   });
+  dispatch({
+    type: LiveChatWidgetActionType.SET_CITATIONS,
+    payload: {}
+  });
 
   // Clear live chat context only if chat widget is fully closed to support transcript calls after sessionclose is called
   dispatch({

package/lib/esm/components/livechatwidget/common/getMockChatSDKIfApplicable.js

@@ -3,14 +3,15 @@ import { DesignerChatSDK } from "../../webchatcontainerstateful/common/DesignerC
 import { MockChatSDK } from "../../webchatcontainerstateful/common/mockchatsdk";
 
 // eslint-disable-next-line @typescript-eslint/no-explicit-any
-export const getMockChatSDKIfApplicable = (chatSDK, type) => {
-  if (type) {
-    switch (type.toLowerCase()) {
+export const getMockChatSDKIfApplicable = (chatSDK, mockProps) => {
+  if (mockProps !== null && mockProps !== void 0 && mockProps.type) {
+    switch (mockProps.type.toLowerCase()) {
       case "demo":
         chatSDK = new DemoChatSDK();
         break;
       case "designer":
         chatSDK = new DesignerChatSDK();
+        chatSDK.mockMessages = mockProps === null || mockProps === void 0 ? void 0 : mockProps.mockMessages;
         break;
       default:
         chatSDK = new MockChatSDK();

package/lib/esm/components/livechatwidget/common/initWebChatComposer.js

@@ -118,7 +118,7 @@ export const initWebChatComposer = (props, state, dispatch, facadeChatSDK, endCh
     };
     webChatStore = createStore({},
     //initial state
-    preProcessingMiddleware, attachmentProcessingMiddleware, createAttachmentUploadValidatorMiddleware((_state$domainStates$l = state.domainStates.liveChatConfig) === null || _state$domainStates$l === void 0 ? void 0 : _state$domainStates$l.allowedFileExtensions, (_state$domainStates$l2 = state.domainStates.liveChatConfig) === null || _state$domainStates$l2 === void 0 ? void 0 : _state$domainStates$l2.maxUploadFileSize, localizedTexts), createCustomEventMiddleware(BroadcastService), createQueueOverflowMiddleware(state, dispatch), channelDataMiddleware(addConversationalSurveyTagsCallback), createConversationEndMiddleware(conversationEndCallback, startConversationalSurveyCallback, endConversationalSurveyCallback), createDataMaskingMiddleware((_state$domainStates$l3 = state.domainStates.liveChatConfig) === null || _state$domainStates$l3 === void 0 ? void 0 : _state$domainStates$l3.DataMaskingInfo), createMessageTimeStampMiddleware, createMessageSequenceIdOverrideMiddleware, createCitationsMiddleware, gifUploadMiddleware, htmlPlayerMiddleware, htmlTextMiddleware(honorsTargetInHTMLLinks), createMaxMessageSizeValidator(localizedTexts), sanitizationMiddleware, createCallActionMiddleware(), localizedStringsBotInitialsMiddleware(),
+    preProcessingMiddleware, attachmentProcessingMiddleware, createAttachmentUploadValidatorMiddleware((_state$domainStates$l = state.domainStates.liveChatConfig) === null || _state$domainStates$l === void 0 ? void 0 : _state$domainStates$l.allowedFileExtensions, (_state$domainStates$l2 = state.domainStates.liveChatConfig) === null || _state$domainStates$l2 === void 0 ? void 0 : _state$domainStates$l2.maxUploadFileSize, localizedTexts), createCustomEventMiddleware(BroadcastService), createQueueOverflowMiddleware(state, dispatch), channelDataMiddleware(addConversationalSurveyTagsCallback), createConversationEndMiddleware(conversationEndCallback, startConversationalSurveyCallback, endConversationalSurveyCallback), createDataMaskingMiddleware((_state$domainStates$l3 = state.domainStates.liveChatConfig) === null || _state$domainStates$l3 === void 0 ? void 0 : _state$domainStates$l3.DataMaskingInfo), createMessageTimeStampMiddleware, createMessageSequenceIdOverrideMiddleware, createCitationsMiddleware(state, dispatch), gifUploadMiddleware, htmlPlayerMiddleware, htmlTextMiddleware(honorsTargetInHTMLLinks), createMaxMessageSizeValidator(localizedTexts), sanitizationMiddleware, createCallActionMiddleware(), localizedStringsBotInitialsMiddleware(),
     // eslint-disable-next-line @typescript-eslint/no-explicit-any
     ...(((_props$webChatContain7 = props.webChatContainerProps) === null || _props$webChatContain7 === void 0 ? void 0 : _props$webChatContain7.storeMiddlewares) ?? []));
     WebChatStoreLoader.store = webChatStore;