@microsoft/omnichannel-chat-widget 1.8.3-main.ec1328d → 1.8.3

package/lib/cjs/common/Constants.js

@@ -196,6 +196,8 @@ _defineProperty(HtmlAttributeNames, "adaptiveCardClassName", "ac-adaptiveCard");
 _defineProperty(HtmlAttributeNames, "adaptiveCardTextBlockClassName", "ac-textBlock");
 _defineProperty(HtmlAttributeNames, "adaptiveCardToggleInputClassName", "ac-toggleInput");
 _defineProperty(HtmlAttributeNames, "adaptiveCardActionSetClassName", "ac-actionSet");
+_defineProperty(HtmlAttributeNames, "ocwCitationPaneClassName", "ocw-citation-pane");
+_defineProperty(HtmlAttributeNames, "ocwCitationPaneTitle", "Citation");
 let WebChatMiddlewareConstants = /*#__PURE__*/_createClass(function WebChatMiddlewareConstants() {
   _classCallCheck(this, WebChatMiddlewareConstants);
 });

package/lib/cjs/common/telemetry/TelemetryConstants.js

@@ -154,6 +154,7 @@ exports.TelemetryEvent = TelemetryEvent;
   TelemetryEvent["EmailTranscriptLoaded"] = "EmailTranscriptLoaded";
   TelemetryEvent["OutOfOfficePaneLoaded"] = "OutOfOfficePaneLoaded";
   TelemetryEvent["ConfirmationPaneLoaded"] = "ConfirmationPaneLoaded";
+  TelemetryEvent["CitationPaneLoaded"] = "CitationPaneLoaded";
   TelemetryEvent["ProactiveChatPaneLoaded"] = "ProactiveChatPaneLoaded";
   TelemetryEvent["ReconnectChatPaneLoaded"] = "ReconnectChatPaneLoaded";
   TelemetryEvent["HeaderCloseButtonClicked"] = "HeaderCloseButtonClicked";
@@ -280,7 +281,9 @@ exports.TelemetryEvent = TelemetryEvent;
   TelemetryEvent["UXLCWChatButtonLoadingStart"] = "UXLCWChatButtonLoadingStart";
   TelemetryEvent["UXLCWChatButtonLoadingCompleted"] = "UXLCWChatButtonLoadingCompleted";
   TelemetryEvent["UXConfirmationPaneStart"] = "UXConfirmationPaneStart";
+  TelemetryEvent["UXCitationPaneStart"] = "UXCitationPaneStart";
   TelemetryEvent["UXConfirmationPaneCompleted"] = "UXConfirmationPaneCompleted";
+  TelemetryEvent["UXCitationPaneCompleted"] = "UXCitationPaneCompleted";
   TelemetryEvent["UXLiveChatWidgetStart"] = "UXLiveChatWidgetStart";
   TelemetryEvent["UXLiveChatWidgetCompleted"] = "UXLiveChatWidgetCompleted";
   TelemetryEvent["AppInsightsInitialized"] = "AppInsightsInitialized";

package/lib/cjs/components/citationpanestateful/CitationDim.js

@@ -0,0 +1,29 @@
+"use strict";
+
+Object.defineProperty(exports, "__esModule", {
+  value: true
+});
+exports.default = exports.CitationDim = void 0;
+var _react = _interopRequireDefault(require("react"));
+var _reactDom = _interopRequireDefault(require("react-dom"));
+var _DimLayer = require("../dimlayer/DimLayer");
+function _interopRequireDefault(obj) { return obj && obj.__esModule ? obj : { default: obj }; }
+const CONTAINER_SELECTOR = ".webchat__stacked-layout_container";
+const CitationDim = _ref => {
+  let {
+    brightness = "0.2"
+  } = _ref;
+  const container = document.querySelector(CONTAINER_SELECTOR);
+  if (!container) return null;
+  return /*#__PURE__*/_reactDom.default.createPortal( /*#__PURE__*/_react.default.createElement("div", {
+    style: {
+      position: "absolute",
+      inset: 0
+    }
+  }, /*#__PURE__*/_react.default.createElement(_DimLayer.DimLayer, {
+    brightness: brightness
+  })), container);
+};
+exports.CitationDim = CitationDim;
+var _default = CitationDim;
+exports.default = _default;

package/lib/cjs/components/citationpanestateful/CitationPaneStateful.js

@@ -0,0 +1,199 @@
+"use strict";
+
+Object.defineProperty(exports, "__esModule", {
+  value: true
+});
+exports.default = exports.CitationPaneStateful = void 0;
+var _TelemetryConstants = require("../../common/telemetry/TelemetryConstants");
+var _react = _interopRequireWildcard(require("react"));
+var _utils = require("../../common/utils");
+var _CitationDim = _interopRequireDefault(require("./CitationDim"));
+var _omnichannelChatComponents = require("@microsoft/omnichannel-chat-components");
+var _Constants = require("../../common/Constants");
+var _LiveChatWidgetActionType = require("../../contexts/common/LiveChatWidgetActionType");
+var _TelemetryHelper = require("../../common/telemetry/TelemetryHelper");
+var _defaultCitationPaneProps = require("./common/defaultProps/defaultCitationPaneProps");
+var _useChatContextStore = _interopRequireDefault(require("../../hooks/useChatContextStore"));
+function _interopRequireDefault(obj) { return obj && obj.__esModule ? obj : { default: obj }; }
+function _getRequireWildcardCache(nodeInterop) { if (typeof WeakMap !== "function") return null; var cacheBabelInterop = new WeakMap(); var cacheNodeInterop = new WeakMap(); return (_getRequireWildcardCache = function (nodeInterop) { return nodeInterop ? cacheNodeInterop : cacheBabelInterop; })(nodeInterop); }
+function _interopRequireWildcard(obj, nodeInterop) { if (!nodeInterop && obj && obj.__esModule) { return obj; } if (obj === null || typeof obj !== "object" && typeof obj !== "function") { return { default: obj }; } var cache = _getRequireWildcardCache(nodeInterop); if (cache && cache.has(obj)) { return cache.get(obj); } var newObj = {}; var hasPropertyDescriptor = Object.defineProperty && Object.getOwnPropertyDescriptor; for (var key in obj) { if (key !== "default" && Object.prototype.hasOwnProperty.call(obj, key)) { var desc = hasPropertyDescriptor ? Object.getOwnPropertyDescriptor(obj, key) : null; if (desc && (desc.get || desc.set)) { Object.defineProperty(newObj, key, desc); } else { newObj[key] = obj[key]; } } } newObj.default = obj; if (cache) { cache.set(obj, newObj); } return newObj; }
+let uiTimer;
+const CitationPaneStateful = props => {
+  var _props$styleProps3;
+  (0, _react.useEffect)(() => {
+    uiTimer = (0, _utils.createTimer)();
+    _TelemetryHelper.TelemetryHelper.logLoadingEvent(_TelemetryConstants.LogLevel.INFO, {
+      Event: _TelemetryConstants.TelemetryEvent.UXCitationPaneStart
+    });
+  }, []);
+  const initialTabIndexMap = new Map();
+  let elements = [];
+
+  // eslint-disable-next-line @typescript-eslint/no-unused-vars
+  const [state, dispatch] = (0, _useChatContextStore.default)();
+
+  // Use props.id if provided, otherwise fall back to default
+  const controlId = props.id || _Constants.HtmlAttributeNames.ocwCitationPaneClassName;
+
+  // Pane style computed to match the webchat widget container bounds so the pane
+  // stays within the widget and scrolls only vertically. We also track an
+  // "isReady" flag so we don't render the pane contents until the style is
+  // computed — this prevents a transient render that can appear as a flicker.
+  const [paneStyle, setPaneStyle] = (0, _react.useState)(null);
+  const [isReady, setIsReady] = (0, _react.useState)(false);
+
+  // Move focus to the container
+  (0, _react.useEffect)(() => {
+    (0, _utils.preventFocusToMoveOutOfElement)(controlId);
+    const focusableElements = (0, _utils.findAllFocusableElement)(`#${controlId}`);
+    requestAnimationFrame(() => {
+      if (focusableElements && focusableElements.length > 0 && focusableElements[0]) {
+        focusableElements[0].focus({
+          preventScroll: true
+        });
+      }
+    });
+    elements = (0, _utils.findParentFocusableElementsWithoutChildContainer)(controlId);
+    (0, _utils.setTabIndices)(elements, initialTabIndexMap, false);
+    _TelemetryHelper.TelemetryHelper.logLoadingEvent(_TelemetryConstants.LogLevel.INFO, {
+      Event: _TelemetryConstants.TelemetryEvent.CitationPaneLoaded
+    });
+    _TelemetryHelper.TelemetryHelper.logLoadingEvent(_TelemetryConstants.LogLevel.INFO, {
+      Event: _TelemetryConstants.TelemetryEvent.UXCitationPaneCompleted,
+      ElapsedTimeInMilliseconds: uiTimer.milliSecondsElapsed
+    });
+  }, []);
+
+  // Compute the widget bounds and set pane style accordingly (95% of widget size
+  // and centered inside the widget). If the widget container can't be found,
+  // fall back to the default pane styles from defaultCitationPaneProps.
+  (0, _react.useEffect)(() => {
+    const compute = () => {
+      var _props$styleProps2;
+      try {
+        const container = document.querySelector(".webchat__stacked-layout_container");
+        if (container) {
+          var _props$styleProps;
+          const rect = container.getBoundingClientRect();
+          const widthPx = Math.round(rect.width * 0.95);
+          const heightPx = Math.round(rect.height * 0.95);
+          const leftPx = Math.round(rect.left + (rect.width - widthPx) / 2);
+          const topPx = Math.round(rect.top + (rect.height - heightPx) / 2);
+          // Clone defaults and remove transform so explicit left/top pixel
+          // coordinates are respected and the pane stays within the
+          // widget bounds.
+          const base = Object.assign({}, _defaultCitationPaneProps.defaultCitationPaneStyles.pane);
+          // eslint-disable-next-line @typescript-eslint/no-explicit-any
+          if (base && base.transform) {
+            // remove centering transform when we compute exact pixel coords
+            // eslint-disable-next-line @typescript-eslint/no-explicit-any
+            delete base.transform;
+          }
+
+          // Merge user styles first, then computed positioning to ensure proper positioning
+          const computedStyle = {
+            left: `${leftPx}px`,
+            top: `${topPx}px`,
+            width: `${widthPx}px`,
+            height: `${heightPx}px`
+          };
+
+          // Apply user styles first, then override with computed positioning
+          const generalProps = (_props$styleProps = props.styleProps) === null || _props$styleProps === void 0 ? void 0 : _props$styleProps.generalStyleProps;
+          const userStyles = generalProps && typeof generalProps === "object" ? Object.assign({}, generalProps) : {};
+          // Remove positioning properties from user styles that would interfere
+          delete userStyles.position;
+          delete userStyles.left;
+          delete userStyles.top;
+          delete userStyles.width;
+          delete userStyles.height;
+          setPaneStyle(Object.assign({}, base, userStyles, computedStyle));
+          // Make the pane visible after the next paint to avoid layout
+          // flashes on initial mount.
+          requestAnimationFrame(() => setIsReady(true));
+          return;
+        }
+      } catch (e) {
+        // ignore
+      }
+
+      // fallback - merge defaults with user-provided styles but preserve positioning
+      const generalProps = (_props$styleProps2 = props.styleProps) === null || _props$styleProps2 === void 0 ? void 0 : _props$styleProps2.generalStyleProps;
+      const userStyles = generalProps && typeof generalProps === "object" ? Object.assign({}, generalProps) : {};
+      // Remove positioning properties from user styles for fallback
+      delete userStyles.position;
+      delete userStyles.left;
+      delete userStyles.top;
+      delete userStyles.width;
+      delete userStyles.height;
+      const fallbackStyle = Object.assign({}, _defaultCitationPaneProps.defaultCitationPaneStyles.pane, userStyles);
+      setPaneStyle(fallbackStyle);
+      requestAnimationFrame(() => setIsReady(true));
+    };
+    compute();
+    window.addEventListener("resize", compute);
+    return () => window.removeEventListener("resize", compute);
+  }, [(_props$styleProps3 = props.styleProps) === null || _props$styleProps3 === void 0 ? void 0 : _props$styleProps3.generalStyleProps]);
+  const handleClose = () => {
+    if (props.onClose) props.onClose();
+    dispatch({
+      type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_PREVIOUS_FOCUSED_ELEMENT_ID,
+      payload: null
+    });
+    (0, _utils.setTabIndices)(elements, initialTabIndexMap, true);
+  };
+
+  // Merge a safe style object for the container and cast to CSSProperties to satisfy TS
+  const baseStyle = Object.assign({
+    position: "relative"
+  }, paneStyle ?? {
+    position: "fixed"
+  });
+
+  // If paneStyle hasn't been computed yet, render the DimLayer so clicks
+  // still close overlays but hide the pane itself to avoid flashes.
+  const hiddenStyle = {
+    visibility: isReady ? "visible" : "hidden",
+    pointerEvents: isReady ? "auto" : "none"
+  };
+
+  // Default wrapper styles - these control the positioning container
+  const defaultWrapperStyles = {
+    display: "flex",
+    flexDirection: "column",
+    zIndex: 10001
+  };
+
+  // Wrapper styles for the positioning container
+  const wrapperStyles = Object.assign({}, baseStyle, hiddenStyle, defaultWrapperStyles);
+
+  // Merge the computed positioning styles with user's generalStyleProps for the CitationPane
+  const mergedStyleProps = props.styleProps ? {
+    ...props.styleProps,
+    generalStyleProps: Object.assign({}, props.styleProps.generalStyleProps)
+  } : undefined;
+  const controlProps = {
+    id: controlId,
+    dir: state.domainStates.globalDir,
+    titleText: props.title,
+    contentHtml: props.contentHtml,
+    brightnessValueOnDim: "0.2",
+    // Default brightness
+    onClose: handleClose,
+    ...(props === null || props === void 0 ? void 0 : props.controlProps) // User props override defaults
+    // eslint-disable-next-line @typescript-eslint/no-explicit-any
+  };
+
+  return /*#__PURE__*/_react.default.createElement(_react.default.Fragment, null, /*#__PURE__*/_react.default.createElement(_CitationDim.default, {
+    brightness: controlProps.brightnessValueOnDim
+  }), /*#__PURE__*/_react.default.createElement("div", {
+    style: wrapperStyles
+  }, /*#__PURE__*/_react.default.createElement(_omnichannelChatComponents.CitationPane, {
+    componentOverrides: props === null || props === void 0 ? void 0 : props.componentOverrides,
+    controlProps: controlProps,
+    styleProps: mergedStyleProps
+  })));
+};
+exports.CitationPaneStateful = CitationPaneStateful;
+var _default = CitationPaneStateful;
+exports.default = _default;

package/lib/cjs/components/citationpanestateful/common/defaultProps/defaultCitationPaneProps.js

@@ -0,0 +1,70 @@
+"use strict";
+
+Object.defineProperty(exports, "__esModule", {
+  value: true
+});
+exports.defaultCitationPaneStyles = exports.defaultCitationContentCSS = exports.default = void 0;
+const defaultCitationPaneStyles = {
+  pane: {
+    position: "fixed",
+    left: "50%",
+    top: "18%",
+    transform: "translateX(-50%)",
+    background: "#fff",
+    width: "85%",
+    height: "85%",
+    overflowY: "auto",
+    overflowX: "hidden",
+    padding: 16,
+    borderRadius: 6,
+    zIndex: 10001,
+    boxSizing: "border-box"
+  }
+};
+exports.defaultCitationPaneStyles = defaultCitationPaneStyles;
+const defaultCitationContentCSS = controlId => `
+    #${controlId} .citation-content {
+        flex: 1;
+        min-height: 0; /* allow flex child to scroll */
+        overflow-y: auto;
+        overflow-x: auto;
+        margin-bottom: 12px;
+        white-space: normal; /* wrap normal text */
+        word-break: break-word;
+        -webkit-overflow-scrolling: touch;
+    }
+
+    #${controlId} .citation-content pre,
+    #${controlId} .citation-content code {
+        white-space: pre; /* preserve formatting */
+    }
+
+    #${controlId} .citation-content table {
+        width: 100%;
+        border-collapse: collapse;
+        margin-bottom: 12px;
+        table-layout: auto;
+        overflow-x: auto;
+        display: block;
+    }
+
+    #${controlId} .citation-content table th,
+    #${controlId} .citation-content table td {
+        padding: 8px 12px;
+        border: 1px solid rgba(0,0,0,0.08);
+        text-align: left;
+        vertical-align: top;
+        word-break: break-word;
+    }
+
+    #${controlId} .citation-content img {
+        max-width: 100%;
+        height: auto;
+    }
+`;
+exports.defaultCitationContentCSS = defaultCitationContentCSS;
+var _default = {
+  defaultCitationPaneStyles,
+  defaultCitationContentCSS
+};
+exports.default = _default;

package/lib/cjs/components/confirmationpanestateful/interfaces/IConfirmationPaneLocalizedTexts.js

@@ -0,0 +1 @@
+"use strict";

package/lib/cjs/components/livechatwidget/LiveChatWidget.js

@@ -22,13 +22,13 @@ function _interopRequireDefault(obj) { return obj && obj.__esModule ? obj : { de
 function _getRequireWildcardCache(nodeInterop) { if (typeof WeakMap !== "function") return null; var cacheBabelInterop = new WeakMap(); var cacheNodeInterop = new WeakMap(); return (_getRequireWildcardCache = function (nodeInterop) { return nodeInterop ? cacheNodeInterop : cacheBabelInterop; })(nodeInterop); }
 function _interopRequireWildcard(obj, nodeInterop) { if (!nodeInterop && obj && obj.__esModule) { return obj; } if (obj === null || typeof obj !== "object" && typeof obj !== "function") { return { default: obj }; } var cache = _getRequireWildcardCache(nodeInterop); if (cache && cache.has(obj)) { return cache.get(obj); } var newObj = {}; var hasPropertyDescriptor = Object.defineProperty && Object.getOwnPropertyDescriptor; for (var key in obj) { if (key !== "default" && Object.prototype.hasOwnProperty.call(obj, key)) { var desc = hasPropertyDescriptor ? Object.getOwnPropertyDescriptor(obj, key) : null; if (desc && (desc.get || desc.set)) { Object.defineProperty(newObj, key, desc); } else { newObj[key] = obj[key]; } } } newObj.default = obj; if (cache) { cache.set(obj, newObj); } return newObj; }
 const LiveChatWidget = props => {
-  var _props$mock, _props$featureConfigP, _props$chatConfig, _props$chatConfig$Liv, _props$chatConfig2, _props$chatConfig2$Li;
+  var _props$featureConfigP, _props$chatConfig, _props$chatConfig$Liv, _props$chatConfig2, _props$chatConfig2$Li;
   const reducer = (0, _createReducer.createReducer)();
   const [state, dispatch] = (0, _react.useReducer)(reducer, (0, _LiveChatWidgetContextInitialState.getLiveChatWidgetContextInitialState)(props));
   // eslint-disable-next-line @typescript-eslint/no-explicit-any
   const [adapter, setAdapter] = (0, _react.useState)(undefined);
   const [facadeChatSDK, setFacadeChatSDK] = (0, _react.useState)(undefined);
-  const chatSDK = (0, _getMockChatSDKIfApplicable.getMockChatSDKIfApplicable)(props.chatSDK, props === null || props === void 0 ? void 0 : (_props$mock = props.mock) === null || _props$mock === void 0 ? void 0 : _props$mock.type);
+  const chatSDK = (0, _getMockChatSDKIfApplicable.getMockChatSDKIfApplicable)(props.chatSDK, props === null || props === void 0 ? void 0 : props.mock);
   const disableReauthentication = ((_props$featureConfigP = props.featureConfigProps) === null || _props$featureConfigP === void 0 ? void 0 : _props$featureConfigP.disableReauthentication) === true;
   (0, _overridePropsOnMockIfApplicable.default)(props);
   if (!props.chatConfig) {
@@ -38,14 +38,14 @@ const LiveChatWidget = props => {
   // eslint-disable-next-line @typescript-eslint/no-explicit-any
   const isAuthenticatedChat = !!((_props$chatConfig = props.chatConfig) !== null && _props$chatConfig !== void 0 && (_props$chatConfig$Liv = _props$chatConfig.LiveChatConfigAuthSettings) !== null && _props$chatConfig$Liv !== void 0 && _props$chatConfig$Liv.msdyn_javascriptclientfunction) || (0, _liveChatConfigUtils.isPersistentChatEnabled)((_props$chatConfig2 = props.chatConfig) === null || _props$chatConfig2 === void 0 ? void 0 : (_props$chatConfig2$Li = _props$chatConfig2.LiveWSAndLiveChatEngJoin) === null || _props$chatConfig2$Li === void 0 ? void 0 : _props$chatConfig2$Li.msdyn_conversationmode);
   if (!facadeChatSDK) {
-    var _props$mock2;
+    var _props$mock;
     setFacadeChatSDK(new _FacadeChatSDK.FacadeChatSDK({
       "chatSDK": chatSDK,
       "chatConfig": props.chatConfig,
       "isAuthenticated": isAuthenticatedChat,
       "getAuthToken": props === null || props === void 0 ? void 0 : props.getAuthToken,
       //when type is not undefined, it means the SDK is mocked
-      "isSDKMocked": !(0, _utils.isNullOrUndefined)(props === null || props === void 0 ? void 0 : (_props$mock2 = props.mock) === null || _props$mock2 === void 0 ? void 0 : _props$mock2.type)
+      "isSDKMocked": !(0, _utils.isNullOrUndefined)(props === null || props === void 0 ? void 0 : (_props$mock = props.mock) === null || _props$mock === void 0 ? void 0 : _props$mock.type)
     }, disableReauthentication));
   }
   (0, _react.useEffect)(() => {

package/lib/cjs/components/livechatwidget/common/ActivitySubscriber/BotAuthActivitySubscriber.js

@@ -17,7 +17,6 @@ function _toPrimitive(input, hint) { if (typeof input !== "object" || input ===
 const supportedSignInCardContentTypes = ["application/vnd.microsoft.card.signin", "application/vnd.microsoft.card.oauth"];
 const botOauthUrlRegex = /[\S]+.botframework.com\/api\/oauth\/signin\?signin=([\S]+)/;
 const delay = t => new Promise(resolve => setTimeout(resolve, t));
-let response;
 const extractSignInId = signInUrl => {
   const result = botOauthUrlRegex.exec(signInUrl);
   if (result && result[1]) {
@@ -53,20 +52,20 @@ const fetchBotAuthConfig = async (retries, interval) => {
     eventName: _TelemetryConstants.BroadcastEvent.BotAuthConfigRequest
   };
   _omnichannelChatComponents.BroadcastService.postMessage(botAuthConfigRequestEvent);
+  let response;
   const listener = _omnichannelChatComponents.BroadcastService.getMessageByEventName(_TelemetryConstants.BroadcastEvent.BotAuthConfigResponse).subscribe(data => {
     var _data$payload, _data$payload2;
     response = ((_data$payload = data.payload) === null || _data$payload === void 0 ? void 0 : _data$payload.response) !== undefined ? (_data$payload2 = data.payload) === null || _data$payload2 === void 0 ? void 0 : _data$payload2.response : response;
     listener.unsubscribe();
   });
-  if (response !== undefined) {
-    //return response;
-    return response;
-  }
   if (retries === 1) {
     // Base Case
     throw new Error();
   }
   await delay(interval);
+  if (response !== undefined) {
+    return response;
+  }
   return await fetchBotAuthConfig(--retries, interval);
 };
 let BotAuthActivitySubscriber = /*#__PURE__*/function () {

package/lib/cjs/components/livechatwidget/common/endChat.js

@@ -44,7 +44,7 @@ const prepareEndChat = async (props, facadeChatSDK, state, dispatch, setAdapter,
       }
 
       // Use Case: If ended by Agent, stay chat in InActive state
-      let isConversationalSurveyEnabled = state.appStates.isConversationalSurveyEnabled;
+      const isConversationalSurveyEnabled = state.appStates.isConversationalSurveyEnabled;
       if (isConversationalSurveyEnabled && ((state === null || state === void 0 ? void 0 : (_state$appStates2 = state.appStates) === null || _state$appStates2 === void 0 ? void 0 : _state$appStates2.conversationEndedBy) === _Constants.ConversationEndEntity.Agent || (state === null || state === void 0 ? void 0 : (_state$appStates3 = state.appStates) === null || _state$appStates3 === void 0 ? void 0 : _state$appStates3.conversationEndedBy) === _Constants.ConversationEndEntity.Bot)) {
         dispatch({
           type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_CONVERSATION_STATE,
@@ -153,8 +153,23 @@ const endChat = async (props, facadeChatSDK, state, dispatch, setAdapter, setWeb
       type: _LiveChatWidgetActionType.LiveChatWidgetActionType.GET_IN_MEMORY_STATE,
       payload: null
     });
+    let isSessionEnded = inMemoryState === null || inMemoryState === void 0 ? void 0 : (_inMemoryState$appSta = inMemoryState.appStates) === null || _inMemoryState$appSta === void 0 ? void 0 : _inMemoryState$appSta.chatDisconnectEventReceived;
+    if (!isSessionEnded) {
+      // double check by fetching the latest conversation details
+      const conversationDetails = await (0, _utils.getConversationDetailsCall)(facadeChatSDK);
+      if ((conversationDetails === null || conversationDetails === void 0 ? void 0 : conversationDetails.state) === _Constants.LiveWorkItemState.WrapUp || (conversationDetails === null || conversationDetails === void 0 ? void 0 : conversationDetails.state) === _Constants.LiveWorkItemState.Closed) {
+        _TelemetryHelper.TelemetryHelper.logActionEvent(_TelemetryConstants.LogLevel.INFO, {
+          Event: _TelemetryConstants.TelemetryEvent.ChatDisconnectThreadEventReceived,
+          Description: "Checking conversation details upon endChat. Chat disconnected.",
+          CustomProperties: {
+            conversationDetails
+          }
+        });
+        isSessionEnded = true;
+      }
+    }
     const endChatOptionalParameters = {
-      isSessionEnded: inMemoryState === null || inMemoryState === void 0 ? void 0 : (_inMemoryState$appSta = inMemoryState.appStates) === null || _inMemoryState$appSta === void 0 ? void 0 : _inMemoryState$appSta.chatDisconnectEventReceived
+      isSessionEnded
     };
     try {
       _TelemetryHelper.TelemetryHelper.logSDKEvent(_TelemetryConstants.LogLevel.INFO, {
@@ -305,6 +320,10 @@ const closeChatStateCleanUp = dispatch => {
       proactiveChatInNewWindow: false
     }
   });
+  dispatch({
+    type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_CITATIONS,
+    payload: {}
+  });
 
   // Clear live chat context only if chat widget is fully closed to support transcript calls after sessionclose is called
   dispatch({

package/lib/cjs/components/livechatwidget/common/getMockChatSDKIfApplicable.js

@@ -8,14 +8,15 @@ var _DemoChatSDK = require("../../webchatcontainerstateful/common/DemoChatSDK");
 var _DesignerChatSDK = require("../../webchatcontainerstateful/common/DesignerChatSDK");
 var _mockchatsdk = require("../../webchatcontainerstateful/common/mockchatsdk");
 // eslint-disable-next-line @typescript-eslint/no-explicit-any
-const getMockChatSDKIfApplicable = (chatSDK, type) => {
-  if (type) {
-    switch (type.toLowerCase()) {
+const getMockChatSDKIfApplicable = (chatSDK, mockProps) => {
+  if (mockProps !== null && mockProps !== void 0 && mockProps.type) {
+    switch (mockProps.type.toLowerCase()) {
       case "demo":
         chatSDK = new _DemoChatSDK.DemoChatSDK();
         break;
       case "designer":
         chatSDK = new _DesignerChatSDK.DesignerChatSDK();
+        chatSDK.mockMessages = mockProps === null || mockProps === void 0 ? void 0 : mockProps.mockMessages;
         break;
       default:
         chatSDK = new _mockchatsdk.MockChatSDK();

package/lib/cjs/components/livechatwidget/common/initWebChatComposer.js

@@ -123,7 +123,7 @@ const initWebChatComposer = (props, state, dispatch, facadeChatSDK, endChat) =>
     };
     webChatStore = (0, _botframeworkWebchat.createStore)({},
     //initial state
-    _preProcessingMiddleware.default, _attachmentProcessingMiddleware.default, (0, _attachmentUploadValidatorMiddleware.default)((_state$domainStates$l = state.domainStates.liveChatConfig) === null || _state$domainStates$l === void 0 ? void 0 : _state$domainStates$l.allowedFileExtensions, (_state$domainStates$l2 = state.domainStates.liveChatConfig) === null || _state$domainStates$l2 === void 0 ? void 0 : _state$domainStates$l2.maxUploadFileSize, localizedTexts), (0, _customEventMiddleware.default)(_omnichannelChatComponents.BroadcastService), (0, _queueOverflowHandlerMiddleware.createQueueOverflowMiddleware)(state, dispatch), (0, _channelDataMiddleware.default)(addConversationalSurveyTagsCallback), (0, _conversationEndMiddleware.default)(conversationEndCallback, startConversationalSurveyCallback, endConversationalSurveyCallback), (0, _dataMaskingMiddleware.default)((_state$domainStates$l3 = state.domainStates.liveChatConfig) === null || _state$domainStates$l3 === void 0 ? void 0 : _state$domainStates$l3.DataMaskingInfo), _messageTimestampMiddleware.createMessageTimeStampMiddleware, _messageSequenceIdOverrideMiddleware.createMessageSequenceIdOverrideMiddleware, _citationsMiddleware.createCitationsMiddleware, _gifUploadMiddleware.default, _htmlPlayerMiddleware.default, (0, _htmlTextMiddleware.default)(honorsTargetInHTMLLinks), (0, _maxMessageSizeValidator.default)(localizedTexts), _sanitizationMiddleware.default, (0, _callActionMiddleware.default)(), (0, _localizedStringsBotInitialsMiddleware.localizedStringsBotInitialsMiddleware)(),
+    _preProcessingMiddleware.default, _attachmentProcessingMiddleware.default, (0, _attachmentUploadValidatorMiddleware.default)((_state$domainStates$l = state.domainStates.liveChatConfig) === null || _state$domainStates$l === void 0 ? void 0 : _state$domainStates$l.allowedFileExtensions, (_state$domainStates$l2 = state.domainStates.liveChatConfig) === null || _state$domainStates$l2 === void 0 ? void 0 : _state$domainStates$l2.maxUploadFileSize, localizedTexts), (0, _customEventMiddleware.default)(_omnichannelChatComponents.BroadcastService), (0, _queueOverflowHandlerMiddleware.createQueueOverflowMiddleware)(state, dispatch), (0, _channelDataMiddleware.default)(addConversationalSurveyTagsCallback), (0, _conversationEndMiddleware.default)(conversationEndCallback, startConversationalSurveyCallback, endConversationalSurveyCallback), (0, _dataMaskingMiddleware.default)((_state$domainStates$l3 = state.domainStates.liveChatConfig) === null || _state$domainStates$l3 === void 0 ? void 0 : _state$domainStates$l3.DataMaskingInfo), _messageTimestampMiddleware.createMessageTimeStampMiddleware, _messageSequenceIdOverrideMiddleware.createMessageSequenceIdOverrideMiddleware, (0, _citationsMiddleware.createCitationsMiddleware)(state, dispatch), _gifUploadMiddleware.default, _htmlPlayerMiddleware.default, (0, _htmlTextMiddleware.default)(honorsTargetInHTMLLinks), (0, _maxMessageSizeValidator.default)(localizedTexts), _sanitizationMiddleware.default, (0, _callActionMiddleware.default)(), (0, _localizedStringsBotInitialsMiddleware.localizedStringsBotInitialsMiddleware)(),
     // eslint-disable-next-line @typescript-eslint/no-explicit-any
     ...(((_props$webChatContain7 = props.webChatContainerProps) === null || _props$webChatContain7 === void 0 ? void 0 : _props$webChatContain7.storeMiddlewares) ?? []));
     _WebChatStoreLoader.WebChatStoreLoader.store = webChatStore;

package/lib/cjs/components/livechatwidget/common/overridePropsOnMockIfApplicable.js

@@ -7,6 +7,7 @@ exports.default = void 0;
 const overridePropsOnMockIfApplicable = props => {
   var _props$mock, _props$mock2;
   if (props !== null && props !== void 0 && (_props$mock = props.mock) !== null && _props$mock !== void 0 && _props$mock.type && (props === null || props === void 0 ? void 0 : (_props$mock2 = props.mock) === null || _props$mock2 === void 0 ? void 0 : _props$mock2.type.toLowerCase()) === "designer") {
+    var _props$mock3, _props$mock3$mockMess;
     if (!props.webChatContainerProps) {
       props.webChatContainerProps = {};
     }
@@ -22,7 +23,7 @@ const overridePropsOnMockIfApplicable = props => {
     props.webChatContainerProps = {
       ...props.webChatContainerProps,
       webChatProps: {
-        disabled: true,
+        disabled: !(props !== null && props !== void 0 && (_props$mock3 = props.mock) !== null && _props$mock3 !== void 0 && (_props$mock3$mockMess = _props$mock3.mockMessages) !== null && _props$mock3$mockMess !== void 0 && _props$mock3$mockMess.length),
         ...props.webChatContainerProps.webChatProps,
         overrideLocalizedStrings: {
           TEXT_INPUT_PLACEHOLDER: "Send a message . . .",

package/lib/cjs/components/livechatwidget/common/startChat.js

@@ -105,7 +105,7 @@ const setPreChatAndInitiateChat = async (facadeChatSDK, dispatch, setAdapter, is
 
       // If minimized, maximize the chat, if the state is missing, consider it as minimized
       if ((state === null || state === void 0 ? void 0 : state.appStates.isMinimized) === undefined || (state === null || state === void 0 ? void 0 : (_state$appStates = state.appStates) === null || _state$appStates === void 0 ? void 0 : _state$appStates.isMinimized) === true) {
-        var _state$domainStates3, _state$domainStates3$, _state$domainStates4, _state$domainStates4$;
+        var _state$domainStates3, _state$domainStates3$, _state$domainStates4, _state$domainStates4$, _TelemetryManager$Int;
         dispatch({
           type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_MINIMIZED,
           payload: false
@@ -116,7 +116,8 @@ const setPreChatAndInitiateChat = async (facadeChatSDK, dispatch, setAdapter, is
           eventName: _TelemetryConstants.BroadcastEvent.MaximizeChat,
           payload: {
             height: state === null || state === void 0 ? void 0 : (_state$domainStates3 = state.domainStates) === null || _state$domainStates3 === void 0 ? void 0 : (_state$domainStates3$ = _state$domainStates3.widgetSize) === null || _state$domainStates3$ === void 0 ? void 0 : _state$domainStates3$.height,
-            width: state === null || state === void 0 ? void 0 : (_state$domainStates4 = state.domainStates) === null || _state$domainStates4 === void 0 ? void 0 : (_state$domainStates4$ = _state$domainStates4.widgetSize) === null || _state$domainStates4$ === void 0 ? void 0 : _state$domainStates4$.width
+            width: state === null || state === void 0 ? void 0 : (_state$domainStates4 = state.domainStates) === null || _state$domainStates4 === void 0 ? void 0 : (_state$domainStates4$ = _state$domainStates4.widgetSize) === null || _state$domainStates4$ === void 0 ? void 0 : _state$domainStates4$.width,
+            runtimeId: _TelemetryManager.TelemetryManager === null || _TelemetryManager.TelemetryManager === void 0 ? void 0 : (_TelemetryManager$Int = _TelemetryManager.TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int === void 0 ? void 0 : _TelemetryManager$Int.lcwRuntimeId
           }
         });
       }
@@ -137,7 +138,7 @@ const setPreChatAndInitiateChat = async (facadeChatSDK, dispatch, setAdapter, is
    * This is because a new change to control OOH as closed event when a widget is coming from chat.
    */
   if ((state === null || state === void 0 ? void 0 : state.appStates.isMinimized) === undefined || (state === null || state === void 0 ? void 0 : (_state$appStates2 = state.appStates) === null || _state$appStates2 === void 0 ? void 0 : _state$appStates2.isMinimized) === true) {
-    var _state$domainStates5, _state$domainStates5$, _state$domainStates6, _state$domainStates6$, _TelemetryManager$Int;
+    var _state$domainStates5, _state$domainStates5$, _state$domainStates6, _state$domainStates6$, _TelemetryManager$Int2;
     dispatch({
       type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_MINIMIZED,
       payload: false
@@ -148,7 +149,7 @@ const setPreChatAndInitiateChat = async (facadeChatSDK, dispatch, setAdapter, is
       payload: {
         height: state === null || state === void 0 ? void 0 : (_state$domainStates5 = state.domainStates) === null || _state$domainStates5 === void 0 ? void 0 : (_state$domainStates5$ = _state$domainStates5.widgetSize) === null || _state$domainStates5$ === void 0 ? void 0 : _state$domainStates5$.height,
         width: state === null || state === void 0 ? void 0 : (_state$domainStates6 = state.domainStates) === null || _state$domainStates6 === void 0 ? void 0 : (_state$domainStates6$ = _state$domainStates6.widgetSize) === null || _state$domainStates6$ === void 0 ? void 0 : _state$domainStates6$.width,
-        runtimeId: _TelemetryManager.TelemetryManager === null || _TelemetryManager.TelemetryManager === void 0 ? void 0 : (_TelemetryManager$Int = _TelemetryManager.TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int === void 0 ? void 0 : _TelemetryManager$Int.lcwRuntimeId
+        runtimeId: _TelemetryManager.TelemetryManager === null || _TelemetryManager.TelemetryManager === void 0 ? void 0 : (_TelemetryManager$Int2 = _TelemetryManager.TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int2 === void 0 ? void 0 : _TelemetryManager$Int2.lcwRuntimeId
       }
     });
   }

package/lib/cjs/components/livechatwidget/interfaces/IMockProps.js

@@ -1,7 +1,13 @@
 "use strict";
 
-var LiveChatWidgetMockType;
+Object.defineProperty(exports, "__esModule", {
+  value: true
+});
+exports.LiveChatWidgetMockType = void 0;
+let LiveChatWidgetMockType;
+exports.LiveChatWidgetMockType = LiveChatWidgetMockType;
 (function (LiveChatWidgetMockType) {
   LiveChatWidgetMockType["Test"] = "Test";
   LiveChatWidgetMockType["Demo"] = "Demo";
-})(LiveChatWidgetMockType || (LiveChatWidgetMockType = {}));
+  LiveChatWidgetMockType["Designer"] = "Designer";
+})(LiveChatWidgetMockType || (exports.LiveChatWidgetMockType = LiveChatWidgetMockType = {}));

package/lib/cjs/components/livechatwidget/livechatwidgetstateful/LiveChatWidgetStateful.js

@@ -488,7 +488,8 @@ const LiveChatWidgetStateful = props => {
           eventName: _TelemetryConstants.BroadcastEvent.MaximizeChat,
           payload: {
             height: inMemoryState === null || inMemoryState === void 0 ? void 0 : (_inMemoryState$domain = inMemoryState.domainStates) === null || _inMemoryState$domain === void 0 ? void 0 : (_inMemoryState$domain2 = _inMemoryState$domain.widgetSize) === null || _inMemoryState$domain2 === void 0 ? void 0 : _inMemoryState$domain2.height,
-            width: inMemoryState === null || inMemoryState === void 0 ? void 0 : (_inMemoryState$domain3 = inMemoryState.domainStates) === null || _inMemoryState$domain3 === void 0 ? void 0 : (_inMemoryState$domain4 = _inMemoryState$domain3.widgetSize) === null || _inMemoryState$domain4 === void 0 ? void 0 : _inMemoryState$domain4.width
+            width: inMemoryState === null || inMemoryState === void 0 ? void 0 : (_inMemoryState$domain3 = inMemoryState.domainStates) === null || _inMemoryState$domain3 === void 0 ? void 0 : (_inMemoryState$domain4 = _inMemoryState$domain3.widgetSize) === null || _inMemoryState$domain4 === void 0 ? void 0 : _inMemoryState$domain4.width,
+            lcwRuntimeId: _TelemetryManager.TelemetryManager.InternalTelemetryData.lcwRuntimeId
           }
         });
         return;
@@ -876,23 +877,46 @@ const LiveChatWidgetStateful = props => {
 
   // WebChat's Composer can only be rendered if a directLine object is defined
   return directLine && /*#__PURE__*/_react2.default.createElement(_react2.default.Fragment, null, /*#__PURE__*/_react2.default.createElement("style", null, `
-            ::-webkit-scrollbar {
+            #oc-lcw .webchat__basic-transcript__scrollable::-webkit-scrollbar {
                 width: ${scrollbarProps.width};
             }
 
-            ::-webkit-scrollbar-track {
+            #oc-lcw .webchat__basic-transcript__scrollable::-webkit-scrollbar-track {
                 background: ${scrollbarProps.trackBackgroundColor};
             }
 
-            ::-webkit-scrollbar-thumb {
+            #oc-lcw .webchat__basic-transcript__scrollable::-webkit-scrollbar-thumb {
                 background: ${scrollbarProps.thumbBackgroundColor};
                 border-radius: ${scrollbarProps.thumbBorderRadius};
             }
 
-            ::-webkit-scrollbar-thumb:hover {
+            #oc-lcw .webchat__basic-transcript__scrollable::-webkit-scrollbar-thumb:hover {
                 background: ${scrollbarProps.thumbHoverColor};
             }
 
+            /* High Contrast mode support - optimized for all variants */
+            @media (prefers-contrast: high), (-ms-high-contrast: active), (forced-colors: active) {
+                #oc-lcw .webchat__basic-transcript__scrollable::-webkit-scrollbar-track {
+                    background: Canvas !important;
+                    border: 1px solid CanvasText !important;
+                }
+
+                #oc-lcw .webchat__basic-transcript__scrollable::-webkit-scrollbar-thumb {
+                    background: CanvasText !important;
+                    border: 1px solid Canvas !important;
+                    min-height: 20px !important;
+                }
+
+                #oc-lcw .webchat__basic-transcript__scrollable::-webkit-scrollbar-thumb:hover {
+                    background: Highlight !important;
+                    border: 1px solid CanvasText !important;
+                }
+
+                #oc-lcw .webchat__basic-transcript__scrollable::-webkit-scrollbar-corner {
+                    background: Canvas !important;
+                }
+            }
+
             .webchat__basic-transcript__activity-markdown-body > :last-child {
                 margin-bottom: 0px;
             }