@microsoft/omnichannel-chat-widget 1.8.3-main.38c88a7 → 1.8.3-main.5668947

package/lib/esm/common/Constants.js

@@ -184,6 +184,8 @@ _defineProperty(HtmlAttributeNames, "adaptiveCardClassName", "ac-adaptiveCard");
 _defineProperty(HtmlAttributeNames, "adaptiveCardTextBlockClassName", "ac-textBlock");
 _defineProperty(HtmlAttributeNames, "adaptiveCardToggleInputClassName", "ac-toggleInput");
 _defineProperty(HtmlAttributeNames, "adaptiveCardActionSetClassName", "ac-actionSet");
+_defineProperty(HtmlAttributeNames, "ocwCitationPaneClassName", "ocw-citation-pane");
+_defineProperty(HtmlAttributeNames, "ocwCitationPaneTitle", "Citation");
 export let WebChatMiddlewareConstants = /*#__PURE__*/_createClass(function WebChatMiddlewareConstants() {
   _classCallCheck(this, WebChatMiddlewareConstants);
 });

package/lib/esm/common/telemetry/TelemetryConstants.js

@@ -148,6 +148,7 @@ export let TelemetryEvent;
   TelemetryEvent["EmailTranscriptLoaded"] = "EmailTranscriptLoaded";
   TelemetryEvent["OutOfOfficePaneLoaded"] = "OutOfOfficePaneLoaded";
   TelemetryEvent["ConfirmationPaneLoaded"] = "ConfirmationPaneLoaded";
+  TelemetryEvent["CitationPaneLoaded"] = "CitationPaneLoaded";
   TelemetryEvent["ProactiveChatPaneLoaded"] = "ProactiveChatPaneLoaded";
   TelemetryEvent["ReconnectChatPaneLoaded"] = "ReconnectChatPaneLoaded";
   TelemetryEvent["HeaderCloseButtonClicked"] = "HeaderCloseButtonClicked";
@@ -189,6 +190,7 @@ export let TelemetryEvent;
   TelemetryEvent["ProcessingSanitizationMiddlewareFailed"] = "ProcessingSanitizationMiddlewareFailed";
   TelemetryEvent["FormatTagsMiddlewareJSONStringifyFailed"] = "FormatTagsMiddlewareJSONStringifyFailed";
   TelemetryEvent["AttachmentUploadValidatorMiddlewareFailed"] = "AttachmentUploadValidatorMiddlewareFailed";
+  TelemetryEvent["CitationMiddlewareFailed"] = "CitationMiddlewareFailed";
   TelemetryEvent["QueuePositionMessageRecieved"] = "QueuePositionMessageRecieved";
   TelemetryEvent["AverageWaitTimeMessageRecieved"] = "AverageWaitTimeMessageRecieved";
   TelemetryEvent["DataMaskingRuleApplied"] = "DataMaskingRuleApplied";
@@ -273,7 +275,9 @@ export let TelemetryEvent;
   TelemetryEvent["UXLCWChatButtonLoadingStart"] = "UXLCWChatButtonLoadingStart";
   TelemetryEvent["UXLCWChatButtonLoadingCompleted"] = "UXLCWChatButtonLoadingCompleted";
   TelemetryEvent["UXConfirmationPaneStart"] = "UXConfirmationPaneStart";
+  TelemetryEvent["UXCitationPaneStart"] = "UXCitationPaneStart";
   TelemetryEvent["UXConfirmationPaneCompleted"] = "UXConfirmationPaneCompleted";
+  TelemetryEvent["UXCitationPaneCompleted"] = "UXCitationPaneCompleted";
   TelemetryEvent["UXLiveChatWidgetStart"] = "UXLiveChatWidgetStart";
   TelemetryEvent["UXLiveChatWidgetCompleted"] = "UXLiveChatWidgetCompleted";
   TelemetryEvent["AppInsightsInitialized"] = "AppInsightsInitialized";

package/lib/esm/common/telemetry/TelemetryHelper.js

@@ -230,11 +230,13 @@ export let TelemetryHelper = /*#__PURE__*/function () {
   }, {
     key: "postTelemetryEvent",
     value: function postTelemetryEvent(eventName, logLevel, payload) {
+      var _TelemetryManager$Int16;
       const telemetryEvent = {
         eventName,
         logLevel,
         payload: {
-          ...payload
+          ...payload,
+          runtimeId: (_TelemetryManager$Int16 = TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int16 === void 0 ? void 0 : _TelemetryManager$Int16.lcwRuntimeId
         }
       };
       BroadcastService.postMessage(telemetryEvent);
@@ -260,11 +262,11 @@ _defineProperty(TelemetryHelper, "logActionEvent", (logLevel, payload) => {
   TelemetryHelper.postTelemetryEvent((payload === null || payload === void 0 ? void 0 : payload.Event) ?? "", logLevel, payload);
 });
 _defineProperty(TelemetryHelper, "logSDKEvent", (logLevel, payload) => {
-  var _TelemetryManager$Int16;
+  var _TelemetryManager$Int17;
   TelemetryHelper.postTelemetryEvent((payload === null || payload === void 0 ? void 0 : payload.Event) ?? "", logLevel, {
     ...payload,
     TransactionId: newGuid(),
-    RequestId: (_TelemetryManager$Int16 = TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int16 === void 0 ? void 0 : _TelemetryManager$Int16.currentRequestId
+    RequestId: (_TelemetryManager$Int17 = TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int17 === void 0 ? void 0 : _TelemetryManager$Int17.currentRequestId
   });
 });
 _defineProperty(TelemetryHelper, "logConfigDataEvent", (logLevel, payload) => {
@@ -299,12 +301,12 @@ _defineProperty(TelemetryHelper, "logFacadeChatSDKEventToAllTelemetry", (logLeve
   });
 });
 _defineProperty(TelemetryHelper, "logSDKEventToAllTelemetry", (logLevel, payload) => {
-  var _TelemetryManager$Int17;
+  var _TelemetryManager$Int18;
   TelemetryHelper.postTelemetryEvent((payload === null || payload === void 0 ? void 0 : payload.Event) ?? "", logLevel, {
     ...{
       ...payload,
       TransactionId: newGuid(),
-      RequestId: (_TelemetryManager$Int17 = TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int17 === void 0 ? void 0 : _TelemetryManager$Int17.currentRequestId
+      RequestId: (_TelemetryManager$Int18 = TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int18 === void 0 ? void 0 : _TelemetryManager$Int18.currentRequestId
     },
     LogToAll: true
   });

package/lib/esm/components/citationpanestateful/CitationDim.js

@@ -0,0 +1,20 @@
+import React from "react";
+import ReactDOM from "react-dom";
+import { DimLayer } from "../dimlayer/DimLayer";
+const CONTAINER_SELECTOR = ".webchat__stacked-layout_container";
+export const CitationDim = _ref => {
+  let {
+    brightness = "0.2"
+  } = _ref;
+  const container = document.querySelector(CONTAINER_SELECTOR);
+  if (!container) return null;
+  return /*#__PURE__*/ReactDOM.createPortal( /*#__PURE__*/React.createElement("div", {
+    style: {
+      position: "absolute",
+      inset: 0
+    }
+  }, /*#__PURE__*/React.createElement(DimLayer, {
+    brightness: brightness
+  })), container);
+};
+export default CitationDim;

package/lib/esm/components/citationpanestateful/CitationPaneStateful.js

@@ -0,0 +1,187 @@
+import { LogLevel, TelemetryEvent } from "../../common/telemetry/TelemetryConstants";
+import React, { useEffect, useState } from "react";
+import { createTimer, findAllFocusableElement, findParentFocusableElementsWithoutChildContainer, preventFocusToMoveOutOfElement, setTabIndices } from "../../common/utils";
+import CitationDim from "./CitationDim";
+import { CitationPane } from "@microsoft/omnichannel-chat-components";
+import { HtmlAttributeNames } from "../../common/Constants";
+import { LiveChatWidgetActionType } from "../../contexts/common/LiveChatWidgetActionType";
+import { TelemetryHelper } from "../../common/telemetry/TelemetryHelper";
+import { defaultCitationPaneStyles } from "./common/defaultProps/defaultCitationPaneProps";
+import useChatContextStore from "../../hooks/useChatContextStore";
+let uiTimer;
+export const CitationPaneStateful = props => {
+  var _props$styleProps3;
+  useEffect(() => {
+    uiTimer = createTimer();
+    TelemetryHelper.logLoadingEvent(LogLevel.INFO, {
+      Event: TelemetryEvent.UXCitationPaneStart
+    });
+  }, []);
+  const initialTabIndexMap = new Map();
+  let elements = [];
+
+  // eslint-disable-next-line @typescript-eslint/no-unused-vars
+  const [state, dispatch] = useChatContextStore();
+
+  // Use props.id if provided, otherwise fall back to default
+  const controlId = props.id || HtmlAttributeNames.ocwCitationPaneClassName;
+
+  // Pane style computed to match the webchat widget container bounds so the pane
+  // stays within the widget and scrolls only vertically. We also track an
+  // "isReady" flag so we don't render the pane contents until the style is
+  // computed — this prevents a transient render that can appear as a flicker.
+  const [paneStyle, setPaneStyle] = useState(null);
+  const [isReady, setIsReady] = useState(false);
+
+  // Move focus to the container
+  useEffect(() => {
+    preventFocusToMoveOutOfElement(controlId);
+    const focusableElements = findAllFocusableElement(`#${controlId}`);
+    requestAnimationFrame(() => {
+      if (focusableElements && focusableElements.length > 0 && focusableElements[0]) {
+        focusableElements[0].focus({
+          preventScroll: true
+        });
+      }
+    });
+    elements = findParentFocusableElementsWithoutChildContainer(controlId);
+    setTabIndices(elements, initialTabIndexMap, false);
+    TelemetryHelper.logLoadingEvent(LogLevel.INFO, {
+      Event: TelemetryEvent.CitationPaneLoaded
+    });
+    TelemetryHelper.logLoadingEvent(LogLevel.INFO, {
+      Event: TelemetryEvent.UXCitationPaneCompleted,
+      ElapsedTimeInMilliseconds: uiTimer.milliSecondsElapsed
+    });
+  }, []);
+
+  // Compute the widget bounds and set pane style accordingly (95% of widget size
+  // and centered inside the widget). If the widget container can't be found,
+  // fall back to the default pane styles from defaultCitationPaneProps.
+  useEffect(() => {
+    const compute = () => {
+      var _props$styleProps2;
+      try {
+        const container = document.querySelector(".webchat__stacked-layout_container");
+        if (container) {
+          var _props$styleProps;
+          const rect = container.getBoundingClientRect();
+          const widthPx = Math.round(rect.width * 0.95);
+          const heightPx = Math.round(rect.height * 0.95);
+          const leftPx = Math.round(rect.left + (rect.width - widthPx) / 2);
+          const topPx = Math.round(rect.top + (rect.height - heightPx) / 2);
+          // Clone defaults and remove transform so explicit left/top pixel
+          // coordinates are respected and the pane stays within the
+          // widget bounds.
+          const base = Object.assign({}, defaultCitationPaneStyles.pane);
+          // eslint-disable-next-line @typescript-eslint/no-explicit-any
+          if (base && base.transform) {
+            // remove centering transform when we compute exact pixel coords
+            // eslint-disable-next-line @typescript-eslint/no-explicit-any
+            delete base.transform;
+          }
+
+          // Merge user styles first, then computed positioning to ensure proper positioning
+          const computedStyle = {
+            left: `${leftPx}px`,
+            top: `${topPx}px`,
+            width: `${widthPx}px`,
+            height: `${heightPx}px`
+          };
+
+          // Apply user styles first, then override with computed positioning
+          const generalProps = (_props$styleProps = props.styleProps) === null || _props$styleProps === void 0 ? void 0 : _props$styleProps.generalStyleProps;
+          const userStyles = generalProps && typeof generalProps === "object" ? Object.assign({}, generalProps) : {};
+          // Remove positioning properties from user styles that would interfere
+          delete userStyles.position;
+          delete userStyles.left;
+          delete userStyles.top;
+          delete userStyles.width;
+          delete userStyles.height;
+          setPaneStyle(Object.assign({}, base, userStyles, computedStyle));
+          // Make the pane visible after the next paint to avoid layout
+          // flashes on initial mount.
+          requestAnimationFrame(() => setIsReady(true));
+          return;
+        }
+      } catch (e) {
+        // ignore
+      }
+
+      // fallback - merge defaults with user-provided styles but preserve positioning
+      const generalProps = (_props$styleProps2 = props.styleProps) === null || _props$styleProps2 === void 0 ? void 0 : _props$styleProps2.generalStyleProps;
+      const userStyles = generalProps && typeof generalProps === "object" ? Object.assign({}, generalProps) : {};
+      // Remove positioning properties from user styles for fallback
+      delete userStyles.position;
+      delete userStyles.left;
+      delete userStyles.top;
+      delete userStyles.width;
+      delete userStyles.height;
+      const fallbackStyle = Object.assign({}, defaultCitationPaneStyles.pane, userStyles);
+      setPaneStyle(fallbackStyle);
+      requestAnimationFrame(() => setIsReady(true));
+    };
+    compute();
+    window.addEventListener("resize", compute);
+    return () => window.removeEventListener("resize", compute);
+  }, [(_props$styleProps3 = props.styleProps) === null || _props$styleProps3 === void 0 ? void 0 : _props$styleProps3.generalStyleProps]);
+  const handleClose = () => {
+    if (props.onClose) props.onClose();
+    dispatch({
+      type: LiveChatWidgetActionType.SET_PREVIOUS_FOCUSED_ELEMENT_ID,
+      payload: null
+    });
+    setTabIndices(elements, initialTabIndexMap, true);
+  };
+
+  // Merge a safe style object for the container and cast to CSSProperties to satisfy TS
+  const baseStyle = Object.assign({
+    position: "relative"
+  }, paneStyle ?? {
+    position: "fixed"
+  });
+
+  // If paneStyle hasn't been computed yet, render the DimLayer so clicks
+  // still close overlays but hide the pane itself to avoid flashes.
+  const hiddenStyle = {
+    visibility: isReady ? "visible" : "hidden",
+    pointerEvents: isReady ? "auto" : "none"
+  };
+
+  // Default wrapper styles - these control the positioning container
+  const defaultWrapperStyles = {
+    display: "flex",
+    flexDirection: "column",
+    zIndex: 10001
+  };
+
+  // Wrapper styles for the positioning container
+  const wrapperStyles = Object.assign({}, baseStyle, hiddenStyle, defaultWrapperStyles);
+
+  // Merge the computed positioning styles with user's generalStyleProps for the CitationPane
+  const mergedStyleProps = props.styleProps ? {
+    ...props.styleProps,
+    generalStyleProps: Object.assign({}, props.styleProps.generalStyleProps)
+  } : undefined;
+  const controlProps = {
+    id: controlId,
+    dir: state.domainStates.globalDir,
+    titleText: props.title,
+    contentHtml: props.contentHtml,
+    brightnessValueOnDim: "0.2",
+    // Default brightness
+    onClose: handleClose,
+    ...(props === null || props === void 0 ? void 0 : props.controlProps) // User props override defaults
+    // eslint-disable-next-line @typescript-eslint/no-explicit-any
+  };
+
+  return /*#__PURE__*/React.createElement(React.Fragment, null, /*#__PURE__*/React.createElement(CitationDim, {
+    brightness: controlProps.brightnessValueOnDim
+  }), /*#__PURE__*/React.createElement("div", {
+    style: wrapperStyles
+  }, /*#__PURE__*/React.createElement(CitationPane, {
+    controlProps: controlProps,
+    styleProps: mergedStyleProps
+  })));
+};
+export default CitationPaneStateful;

package/lib/esm/components/citationpanestateful/common/defaultProps/defaultCitationPaneProps.js

@@ -0,0 +1,61 @@
+export const defaultCitationPaneStyles = {
+  pane: {
+    position: "fixed",
+    left: "50%",
+    top: "18%",
+    transform: "translateX(-50%)",
+    background: "#fff",
+    width: "85%",
+    height: "85%",
+    overflowY: "auto",
+    overflowX: "hidden",
+    padding: 16,
+    borderRadius: 6,
+    zIndex: 10001,
+    boxSizing: "border-box"
+  }
+};
+export const defaultCitationContentCSS = controlId => `
+    #${controlId} .citation-content {
+        flex: 1;
+        min-height: 0; /* allow flex child to scroll */
+        overflow-y: auto;
+        overflow-x: auto;
+        margin-bottom: 12px;
+        white-space: normal; /* wrap normal text */
+        word-break: break-word;
+        -webkit-overflow-scrolling: touch;
+    }
+
+    #${controlId} .citation-content pre,
+    #${controlId} .citation-content code {
+        white-space: pre; /* preserve formatting */
+    }
+
+    #${controlId} .citation-content table {
+        width: 100%;
+        border-collapse: collapse;
+        margin-bottom: 12px;
+        table-layout: auto;
+        overflow-x: auto;
+        display: block;
+    }
+
+    #${controlId} .citation-content table th,
+    #${controlId} .citation-content table td {
+        padding: 8px 12px;
+        border: 1px solid rgba(0,0,0,0.08);
+        text-align: left;
+        vertical-align: top;
+        word-break: break-word;
+    }
+
+    #${controlId} .citation-content img {
+        max-width: 100%;
+        height: auto;
+    }
+`;
+export default {
+  defaultCitationPaneStyles,
+  defaultCitationContentCSS
+};

package/lib/esm/components/confirmationpanestateful/interfaces/IConfirmationPaneLocalizedTexts.js

@@ -0,0 +1 @@
+export {};

package/lib/esm/components/livechatwidget/common/ActivitySubscriber/BotAuthActivitySubscriber.js

@@ -13,7 +13,6 @@ import { TelemetryManager } from "../../../../common/telemetry/TelemetryManager"
 const supportedSignInCardContentTypes = ["application/vnd.microsoft.card.signin", "application/vnd.microsoft.card.oauth"];
 const botOauthUrlRegex = /[\S]+.botframework.com\/api\/oauth\/signin\?signin=([\S]+)/;
 const delay = t => new Promise(resolve => setTimeout(resolve, t));
-let response;
 const extractSignInId = signInUrl => {
   const result = botOauthUrlRegex.exec(signInUrl);
   if (result && result[1]) {
@@ -49,20 +48,20 @@ const fetchBotAuthConfig = async (retries, interval) => {
     eventName: BroadcastEvent.BotAuthConfigRequest
   };
   BroadcastService.postMessage(botAuthConfigRequestEvent);
+  let response;
   const listener = BroadcastService.getMessageByEventName(BroadcastEvent.BotAuthConfigResponse).subscribe(data => {
     var _data$payload, _data$payload2;
     response = ((_data$payload = data.payload) === null || _data$payload === void 0 ? void 0 : _data$payload.response) !== undefined ? (_data$payload2 = data.payload) === null || _data$payload2 === void 0 ? void 0 : _data$payload2.response : response;
     listener.unsubscribe();
   });
-  if (response !== undefined) {
-    //return response;
-    return response;
-  }
   if (retries === 1) {
     // Base Case
     throw new Error();
   }
   await delay(interval);
+  if (response !== undefined) {
+    return response;
+  }
   return await fetchBotAuthConfig(--retries, interval);
 };
 export let BotAuthActivitySubscriber = /*#__PURE__*/function () {

package/lib/esm/components/livechatwidget/common/endChat.js

@@ -1,5 +1,5 @@
 import { BroadcastEvent, LogLevel, TelemetryEvent } from "../../../common/telemetry/TelemetryConstants";
-import { ConfirmationState, Constants, ConversationEndEntity, ParticipantType, PrepareEndChatDescriptionConstants } from "../../../common/Constants";
+import { ConfirmationState, Constants, ConversationEndEntity, LiveWorkItemState, ParticipantType, PrepareEndChatDescriptionConstants } from "../../../common/Constants";
 import { getConversationDetailsCall, getWidgetEndChatEventName } from "../../../common/utils";
 import { getPostChatContext, initiatePostChat } from "./renderSurveyHelpers";
 import { BroadcastService } from "@microsoft/omnichannel-chat-components";
@@ -39,7 +39,7 @@ const prepareEndChat = async (props, facadeChatSDK, state, dispatch, setAdapter,
       }
 
       // Use Case: If ended by Agent, stay chat in InActive state
-      let isConversationalSurveyEnabled = state.appStates.isConversationalSurveyEnabled;
+      const isConversationalSurveyEnabled = state.appStates.isConversationalSurveyEnabled;
       if (isConversationalSurveyEnabled && ((state === null || state === void 0 ? void 0 : (_state$appStates2 = state.appStates) === null || _state$appStates2 === void 0 ? void 0 : _state$appStates2.conversationEndedBy) === ConversationEndEntity.Agent || (state === null || state === void 0 ? void 0 : (_state$appStates3 = state.appStates) === null || _state$appStates3 === void 0 ? void 0 : _state$appStates3.conversationEndedBy) === ConversationEndEntity.Bot)) {
         dispatch({
           type: LiveChatWidgetActionType.SET_CONVERSATION_STATE,
@@ -147,8 +147,27 @@ const endChat = async (props, facadeChatSDK, state, dispatch, setAdapter, setWeb
       type: LiveChatWidgetActionType.GET_IN_MEMORY_STATE,
       payload: null
     });
+    let isSessionEnded = inMemoryState === null || inMemoryState === void 0 ? void 0 : (_inMemoryState$appSta = inMemoryState.appStates) === null || _inMemoryState$appSta === void 0 ? void 0 : _inMemoryState$appSta.chatDisconnectEventReceived;
+    if (!isSessionEnded) {
+      // double check by fetching the latest conversation details
+      const conversationDetails = await getConversationDetailsCall(facadeChatSDK);
+      if ((conversationDetails === null || conversationDetails === void 0 ? void 0 : conversationDetails.state) === LiveWorkItemState.WrapUp || (conversationDetails === null || conversationDetails === void 0 ? void 0 : conversationDetails.state) === LiveWorkItemState.Closed) {
+        dispatch({
+          type: LiveChatWidgetActionType.SET_CHAT_DISCONNECT_EVENT_RECEIVED,
+          payload: true
+        });
+        TelemetryHelper.logActionEvent(LogLevel.INFO, {
+          Event: TelemetryEvent.ChatDisconnectThreadEventReceived,
+          Description: "Checking conversation details upon endChat. Chat disconnected.",
+          CustomProperties: {
+            conversationDetails
+          }
+        });
+        isSessionEnded = true;
+      }
+    }
     const endChatOptionalParameters = {
-      isSessionEnded: inMemoryState === null || inMemoryState === void 0 ? void 0 : (_inMemoryState$appSta = inMemoryState.appStates) === null || _inMemoryState$appSta === void 0 ? void 0 : _inMemoryState$appSta.chatDisconnectEventReceived
+      isSessionEnded
     };
     try {
       TelemetryHelper.logSDKEvent(LogLevel.INFO, {
@@ -211,7 +230,7 @@ const endChat = async (props, facadeChatSDK, state, dispatch, setAdapter, setWeb
         payload: undefined
       });
       // Always allow to close the chat for embedded mode irrespective of end chat errors
-      closeChatWidget(dispatch);
+      closeChatWidget(dispatch, setWebChatStyles, props);
       facadeChatSDK.destroy();
     }
   }
@@ -296,6 +315,10 @@ export const closeChatStateCleanUp = dispatch => {
       proactiveChatInNewWindow: false
     }
   });
+  dispatch({
+    type: LiveChatWidgetActionType.SET_CITATIONS,
+    payload: {}
+  });
 
   // Clear live chat context only if chat widget is fully closed to support transcript calls after sessionclose is called
   dispatch({
@@ -339,12 +362,22 @@ export const endVoiceVideoCallIfOngoing = async (facadeChatSDK, dispatch) => {
     }, callId);
   }
 };
-const closeChatWidget = dispatch => {
+
+// eslint-disable-next-line @typescript-eslint/no-explicit-any
+const closeChatWidget = (dispatch, setWebChatStyles, props) => {
+  var _props$webChatContain2, _props$webChatContain3;
   // Embedded chat
   dispatch({
     type: LiveChatWidgetActionType.SET_CONVERSATION_STATE,
     payload: ConversationState.Closed
   });
+
+  // if customer is setting the hideSendbox, we should not alter its value
+  if ((props === null || props === void 0 ? void 0 : (_props$webChatContain2 = props.webChatContainerProps) === null || _props$webChatContain2 === void 0 ? void 0 : (_props$webChatContain3 = _props$webChatContain2.webChatStyles) === null || _props$webChatContain3 === void 0 ? void 0 : _props$webChatContain3.hideSendBox) === true) return;
+  setWebChatStyles(styles => ({
+    ...styles,
+    hideSendBox: false
+  }));
 };
 
 // eslint-disable-next-line @typescript-eslint/no-explicit-any

package/lib/esm/components/livechatwidget/common/initWebChatComposer.js

@@ -1,6 +1,9 @@
 import { ConversationEndEntity, ParticipantType } from "../../../common/Constants";
 import { LogLevel, TelemetryEvent } from "../../../common/telemetry/TelemetryConstants";
 import { changeLanguageCodeFormatForWebChat, getConversationDetailsCall } from "../../../common/utils";
+import { BroadcastService } from "@microsoft/omnichannel-chat-components";
+import { Constants } from "../../../common/Constants";
+import { ConversationState } from "../../../contexts/common/ConversationState";
 import DOMPurify from "dompurify";
 import HyperlinkTextOverrideRenderer from "../../webchatcontainerstateful/webchatcontroller/markdownrenderers/HyperlinkTextOverrideRenderer";
 import { LiveChatWidgetActionType } from "../../../contexts/common/LiveChatWidgetActionType";
@@ -12,36 +15,35 @@ import { createActivityMiddleware } from "../../webchatcontainerstateful/webchat
 import { createAttachmentMiddleware } from "../../webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/attachmentMiddleware";
 import createAttachmentUploadValidatorMiddleware from "../../webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/attachmentUploadValidatorMiddleware";
 import { createAvatarMiddleware } from "../../webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/avatarMiddleware";
+import createCallActionMiddleware from "../../webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/callActionMiddleware";
 import { createCardActionMiddleware } from "../../webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/cardActionMiddleware";
+import { createCitationsMiddleware } from "../../webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/citationsMiddleware";
 import createConversationEndMiddleware from "../../webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/conversationEndMiddleware";
+import createCustomEventMiddleware from "../../webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/customEventMiddleware";
 import createDataMaskingMiddleware from "../../webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/dataMaskingMiddleware";
 import { createMarkdown } from "./createMarkdown";
 import createMaxMessageSizeValidator from "../../webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/maxMessageSizeValidator";
 import { createMessageSequenceIdOverrideMiddleware } from "../../webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/messageSequenceIdOverrideMiddleware";
 import { createMessageTimeStampMiddleware } from "../../webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/messageTimestampMiddleware";
+import { createQueueOverflowMiddleware } from "../../webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/queueOverflowHandlerMiddleware";
 import { createStore } from "botframework-webchat";
 import { createToastMiddleware } from "../../webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/toastMiddleware";
 import { createWebChatTelemetry } from "../../webchatcontainerstateful/webchatcontroller/webchattelemetry/WebChatLogger";
 import { defaultAttachmentProps } from "../../webchatcontainerstateful/common/defaultProps/defaultAttachmentProps";
 import { defaultMiddlewareLocalizedTexts } from "../../webchatcontainerstateful/common/defaultProps/defaultMiddlewareLocalizedTexts";
 import { defaultWebChatContainerStatefulProps } from "../../webchatcontainerstateful/common/defaultProps/defaultWebChatContainerStatefulProps";
+import { executeReducer } from "../../../contexts/createReducer";
 import { getLocaleStringFromId } from "@microsoft/omnichannel-chat-sdk";
 import gifUploadMiddleware from "../../webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/gifUploadMiddleware";
 import htmlPlayerMiddleware from "../../webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/htmlPlayerMiddleware";
 import htmlTextMiddleware from "../../webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/htmlTextMiddleware";
 import preProcessingMiddleware from "../../webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/preProcessingMiddleware";
 import sanitizationMiddleware from "../../webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/sanitizationMiddleware";
-import { Constants } from "../../../common/Constants";
-import createCallActionMiddleware from "../../webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/callActionMiddleware";
-import createCustomEventMiddleware from "../../webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/customEventMiddleware";
-import { ConversationState } from "../../../contexts/common/ConversationState";
-import { executeReducer } from "../../../contexts/createReducer";
-import { createQueueOverflowMiddleware } from "../../webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/queueOverflowHandlerMiddleware";
-import { BroadcastService } from "@microsoft/omnichannel-chat-components";
+import { localizedStringsBotInitialsMiddleware, getOverriddenLocalizedStrings } from "../../webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/localizedStringsBotInitialsMiddleware";
 
 // eslint-disable-next-line @typescript-eslint/no-explicit-any
 export const initWebChatComposer = (props, state, dispatch, facadeChatSDK, endChat) => {
-  var _props$webChatContain, _props$webChatContain2, _props$webChatContain3, _props$webChatContain4, _props$webChatContain5, _props$webChatContain6, _state$domainStates$l4, _state$domainStates$l5, _props$webChatContain11, _props$webChatContain12, _state$domainStates$r, _state$domainStates$r2, _props$webChatContain13, _props$webChatContain14, _state$domainStates$r3, _state$domainStates$r4, _props$webChatContain15, _props$webChatContain16, _defaultWebChatContai, _props$webChatContain17, _props$webChatContain18, _props$webChatContain19, _props$webChatContain20, _state$domainStates$r5, _state$domainStates$r6, _props$webChatContain21, _props$webChatContain22, _defaultWebChatContai2, _props$webChatContain23, _props$webChatContain24, _defaultWebChatContai3, _props$webChatContain25, _props$webChatContain26;
+  var _props$webChatContain, _props$webChatContain2, _props$webChatContain3, _props$webChatContain4, _props$webChatContain5, _props$webChatContain6, _state$domainStates$l4, _state$domainStates$l5, _props$webChatContain11, _props$webChatContain12, _state$domainStates$r, _state$domainStates$r2, _props$webChatContain13, _props$webChatContain14, _state$domainStates$r3, _state$domainStates$r4, _props$webChatContain15, _props$webChatContain16, _defaultWebChatContai, _props$webChatContain17, _props$webChatContain18, _props$webChatContain19, _props$webChatContain20, _state$domainStates$r5, _state$domainStates$r6, _props$webChatContain21, _props$webChatContain22, _defaultWebChatContai2, _props$webChatContain23, _props$webChatContain24, _defaultWebChatContai3, _props$webChatContain25, _props$webChatContain26, _props$webChatContain27, _props$webChatContain28;
   // Add a hook to make all links open a new window
   postDomPurifyActivities();
   const localizedTexts = {
@@ -116,7 +118,7 @@ export const initWebChatComposer = (props, state, dispatch, facadeChatSDK, endCh
     };
     webChatStore = createStore({},
     //initial state
-    preProcessingMiddleware, attachmentProcessingMiddleware, createAttachmentUploadValidatorMiddleware((_state$domainStates$l = state.domainStates.liveChatConfig) === null || _state$domainStates$l === void 0 ? void 0 : _state$domainStates$l.allowedFileExtensions, (_state$domainStates$l2 = state.domainStates.liveChatConfig) === null || _state$domainStates$l2 === void 0 ? void 0 : _state$domainStates$l2.maxUploadFileSize, localizedTexts), createCustomEventMiddleware(BroadcastService), createQueueOverflowMiddleware(state, dispatch), channelDataMiddleware(addConversationalSurveyTagsCallback), createConversationEndMiddleware(conversationEndCallback, startConversationalSurveyCallback, endConversationalSurveyCallback), createDataMaskingMiddleware((_state$domainStates$l3 = state.domainStates.liveChatConfig) === null || _state$domainStates$l3 === void 0 ? void 0 : _state$domainStates$l3.DataMaskingInfo), createMessageTimeStampMiddleware, createMessageSequenceIdOverrideMiddleware, gifUploadMiddleware, htmlPlayerMiddleware, htmlTextMiddleware(honorsTargetInHTMLLinks), createMaxMessageSizeValidator(localizedTexts), sanitizationMiddleware, createCallActionMiddleware(),
+    preProcessingMiddleware, attachmentProcessingMiddleware, createAttachmentUploadValidatorMiddleware((_state$domainStates$l = state.domainStates.liveChatConfig) === null || _state$domainStates$l === void 0 ? void 0 : _state$domainStates$l.allowedFileExtensions, (_state$domainStates$l2 = state.domainStates.liveChatConfig) === null || _state$domainStates$l2 === void 0 ? void 0 : _state$domainStates$l2.maxUploadFileSize, localizedTexts), createCustomEventMiddleware(BroadcastService), createQueueOverflowMiddleware(state, dispatch), channelDataMiddleware(addConversationalSurveyTagsCallback), createConversationEndMiddleware(conversationEndCallback, startConversationalSurveyCallback, endConversationalSurveyCallback), createDataMaskingMiddleware((_state$domainStates$l3 = state.domainStates.liveChatConfig) === null || _state$domainStates$l3 === void 0 ? void 0 : _state$domainStates$l3.DataMaskingInfo), createMessageTimeStampMiddleware, createMessageSequenceIdOverrideMiddleware, createCitationsMiddleware(state, dispatch), gifUploadMiddleware, htmlPlayerMiddleware, htmlTextMiddleware(honorsTargetInHTMLLinks), createMaxMessageSizeValidator(localizedTexts), sanitizationMiddleware, createCallActionMiddleware(), localizedStringsBotInitialsMiddleware(),
     // eslint-disable-next-line @typescript-eslint/no-explicit-any
     ...(((_props$webChatContain7 = props.webChatContainerProps) === null || _props$webChatContain7 === void 0 ? void 0 : _props$webChatContain7.storeMiddlewares) ?? []));
     WebChatStoreLoader.store = webChatStore;
@@ -170,7 +172,8 @@ export const initWebChatComposer = (props, state, dispatch, facadeChatSDK, endCh
     onTelemetry: createWebChatTelemetry(),
     cardActionMiddleware: createCardActionMiddleware(((_props$webChatContain25 = props.webChatContainerProps) === null || _props$webChatContain25 === void 0 ? void 0 : _props$webChatContain25.botMagicCode) || undefined),
     sendTypingIndicator: true,
-    ...((_props$webChatContain26 = props.webChatContainerProps) === null || _props$webChatContain26 === void 0 ? void 0 : _props$webChatContain26.webChatProps)
+    overrideLocalizedStrings: getOverriddenLocalizedStrings((_props$webChatContain26 = props.webChatContainerProps) === null || _props$webChatContain26 === void 0 ? void 0 : (_props$webChatContain27 = _props$webChatContain26.webChatProps) === null || _props$webChatContain27 === void 0 ? void 0 : _props$webChatContain27.overrideLocalizedStrings),
+    ...((_props$webChatContain28 = props.webChatContainerProps) === null || _props$webChatContain28 === void 0 ? void 0 : _props$webChatContain28.webChatProps)
   };
   return webChatProps;
 };

package/lib/esm/components/livechatwidget/common/startChat.js

@@ -1,5 +1,6 @@
 import { BroadcastEvent, LogLevel, TelemetryEvent } from "../../../common/telemetry/TelemetryConstants";
 import { Constants, LiveWorkItemState, WidgetLoadTelemetryMessage } from "../../../common/Constants";
+import { TelemetryManager, TelemetryTimers } from "../../../common/telemetry/TelemetryManager";
 import { checkContactIdError, createTimer, getConversationDetailsCall, getStateFromCache, getWidgetCacheIdfromProps, isNullOrEmptyString, isNullOrUndefined, isUndefinedOrEmpty } from "../../../common/utils";
 import { handleChatReconnect, isPersistentEnabled, isReconnectEnabled } from "./reconnectChatHelper";
 import { handleStartChatError, logWidgetLoadComplete } from "./startChatErrorHandler";
@@ -8,7 +9,6 @@ import { BroadcastService } from "@microsoft/omnichannel-chat-components";
 import { ConversationState } from "../../../contexts/common/ConversationState";
 import { LiveChatWidgetActionType } from "../../../contexts/common/LiveChatWidgetActionType";
 import { TelemetryHelper } from "../../../common/telemetry/TelemetryHelper";
-import { TelemetryTimers } from "../../../common/telemetry/TelemetryManager";
 import { chatSDKStateCleanUp } from "./endChat";
 import { createAdapter } from "./createAdapter";
 import { createOnNewAdapterActivityHandler } from "../../../plugins/newMessageEventHandler";
@@ -131,7 +131,7 @@ const setPreChatAndInitiateChat = async (facadeChatSDK, dispatch, setAdapter, is
    * This is because a new change to control OOH as closed event when a widget is coming from chat.
    */
   if ((state === null || state === void 0 ? void 0 : state.appStates.isMinimized) === undefined || (state === null || state === void 0 ? void 0 : (_state$appStates2 = state.appStates) === null || _state$appStates2 === void 0 ? void 0 : _state$appStates2.isMinimized) === true) {
-    var _state$domainStates5, _state$domainStates5$, _state$domainStates6, _state$domainStates6$;
+    var _state$domainStates5, _state$domainStates5$, _state$domainStates6, _state$domainStates6$, _TelemetryManager$Int;
     dispatch({
       type: LiveChatWidgetActionType.SET_MINIMIZED,
       payload: false
@@ -141,7 +141,8 @@ const setPreChatAndInitiateChat = async (facadeChatSDK, dispatch, setAdapter, is
       eventName: BroadcastEvent.MaximizeChat,
       payload: {
         height: state === null || state === void 0 ? void 0 : (_state$domainStates5 = state.domainStates) === null || _state$domainStates5 === void 0 ? void 0 : (_state$domainStates5$ = _state$domainStates5.widgetSize) === null || _state$domainStates5$ === void 0 ? void 0 : _state$domainStates5$.height,
-        width: state === null || state === void 0 ? void 0 : (_state$domainStates6 = state.domainStates) === null || _state$domainStates6 === void 0 ? void 0 : (_state$domainStates6$ = _state$domainStates6.widgetSize) === null || _state$domainStates6$ === void 0 ? void 0 : _state$domainStates6$.width
+        width: state === null || state === void 0 ? void 0 : (_state$domainStates6 = state.domainStates) === null || _state$domainStates6 === void 0 ? void 0 : (_state$domainStates6$ = _state$domainStates6.widgetSize) === null || _state$domainStates6$ === void 0 ? void 0 : _state$domainStates6$.width,
+        runtimeId: TelemetryManager === null || TelemetryManager === void 0 ? void 0 : (_TelemetryManager$Int = TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int === void 0 ? void 0 : _TelemetryManager$Int.lcwRuntimeId
       }
     });
   }