@microsoft/omnichannel-chat-widget 1.7.3-main.7a38853 → 1.7.3-main.aa696dc

package/lib/cjs/common/telemetry/TelemetryConstants.js

@@ -101,6 +101,7 @@ exports.TelemetryEvent = TelemetryEvent;
   TelemetryEvent["GetConversationDetailsCallStarted"] = "GetConversationDetailsCallStarted";
   TelemetryEvent["GetConversationDetailsCallFailed"] = "GetConversationDetailsCallFailed";
   TelemetryEvent["EndChatSDKCallFailed"] = "EndChatSDKCallFailed";
+  TelemetryEvent["DisconnectEndChatSDKCallFailed"] = "DisconnectEndChatSDKCallFailed";
   TelemetryEvent["GetChatReconnectContextSDKCallStarted"] = "GetChatReconnectContextSDKCallStarted";
   TelemetryEvent["GetChatReconnectContextSDKCallFailed"] = "GetChatReconnectContextSDKCallFailed";
   TelemetryEvent["ParseAdaptiveCardFailed"] = "ParseAdaptiveCardFailed";

package/lib/cjs/components/livechatwidget/LiveChatWidget.js

@@ -11,16 +11,21 @@ var _ChatSDKStore = require("../../contexts/ChatSDKStore");
 var _LiveChatWidgetStateful = _interopRequireDefault(require("./livechatwidgetstateful/LiveChatWidgetStateful"));
 var _createReducer = require("../../contexts/createReducer");
 var _LiveChatWidgetContextInitialState = require("../../contexts/common/LiveChatWidgetContextInitialState");
+var _getMockChatSDKIfApplicable = require("./common/getMockChatSDKIfApplicable");
+var _overridePropsOnMockIfApplicable = _interopRequireDefault(require("./common/overridePropsOnMockIfApplicable"));
 function _interopRequireDefault(obj) { return obj && obj.__esModule ? obj : { default: obj }; }
 function _getRequireWildcardCache(nodeInterop) { if (typeof WeakMap !== "function") return null; var cacheBabelInterop = new WeakMap(); var cacheNodeInterop = new WeakMap(); return (_getRequireWildcardCache = function (nodeInterop) { return nodeInterop ? cacheNodeInterop : cacheBabelInterop; })(nodeInterop); }
 function _interopRequireWildcard(obj, nodeInterop) { if (!nodeInterop && obj && obj.__esModule) { return obj; } if (obj === null || typeof obj !== "object" && typeof obj !== "function") { return { default: obj }; } var cache = _getRequireWildcardCache(nodeInterop); if (cache && cache.has(obj)) { return cache.get(obj); } var newObj = {}; var hasPropertyDescriptor = Object.defineProperty && Object.getOwnPropertyDescriptor; for (var key in obj) { if (key !== "default" && Object.prototype.hasOwnProperty.call(obj, key)) { var desc = hasPropertyDescriptor ? Object.getOwnPropertyDescriptor(obj, key) : null; if (desc && (desc.get || desc.set)) { Object.defineProperty(newObj, key, desc); } else { newObj[key] = obj[key]; } } } newObj.default = obj; if (cache) { cache.set(obj, newObj); } return newObj; }
 const LiveChatWidget = props => {
+  var _props$mock;
   const reducer = (0, _createReducer.createReducer)();
   const [state, dispatch] = (0, _react.useReducer)(reducer, (0, _LiveChatWidgetContextInitialState.getLiveChatWidgetContextInitialState)(props));
   // eslint-disable-next-line @typescript-eslint/no-explicit-any
   const [adapter, setAdapter] = (0, _react.useState)(undefined);
+  const chatSDK = (0, _getMockChatSDKIfApplicable.getMockChatSDKIfApplicable)(props.chatSDK, props === null || props === void 0 ? void 0 : (_props$mock = props.mock) === null || _props$mock === void 0 ? void 0 : _props$mock.type);
+  (0, _overridePropsOnMockIfApplicable.default)(props);
   return /*#__PURE__*/_react.default.createElement(_ChatSDKStore.ChatSDKStore.Provider, {
-    value: props.chatSDK
+    value: chatSDK
   }, /*#__PURE__*/_react.default.createElement(_ChatAdapterStore.ChatAdapterStore.Provider, {
     value: [adapter, setAdapter]
   }, /*#__PURE__*/_react.default.createElement(_ChatContextStore.ChatContextStore.Provider, {

package/lib/cjs/components/livechatwidget/common/endChat.js

@@ -141,12 +141,27 @@ const endChat = async (props, chatSDK, state, dispatch, setAdapter, setWebChatSt
       await (0, _authHelper.handleAuthentication)(chatSDK, props.chatConfig, props.getAuthToken);
       await (chatSDK === null || chatSDK === void 0 ? void 0 : chatSDK.endChat());
     } catch (ex) {
-      _TelemetryHelper.TelemetryHelper.logSDKEvent(_TelemetryConstants.LogLevel.ERROR, {
-        Event: _TelemetryConstants.TelemetryEvent.EndChatSDKCallFailed,
-        ExceptionDetails: {
-          exception: ex
-        }
+      var _inMemoryState$appSta;
+      const inMemoryState = (0, _createReducer.executeReducer)(state, {
+        type: _LiveChatWidgetActionType.LiveChatWidgetActionType.GET_IN_MEMORY_STATE,
+        payload: null
       });
+      // if the chat was disconnected or ended by the agent, we don't want to log the error
+      if (!(inMemoryState !== null && inMemoryState !== void 0 && (_inMemoryState$appSta = inMemoryState.appStates) !== null && _inMemoryState$appSta !== void 0 && _inMemoryState$appSta.chatDisconnectEventReceived)) {
+        _TelemetryHelper.TelemetryHelper.logSDKEvent(_TelemetryConstants.LogLevel.ERROR, {
+          Event: _TelemetryConstants.TelemetryEvent.EndChatSDKCallFailed,
+          ExceptionDetails: {
+            exception: ex
+          }
+        });
+      } else {
+        _TelemetryHelper.TelemetryHelper.logSDKEvent(_TelemetryConstants.LogLevel.WARN, {
+          Event: _TelemetryConstants.TelemetryEvent.DisconnectEndChatSDKCallFailed,
+          ExceptionDetails: {
+            exception: ex
+          }
+        });
+      }
       postMessageToOtherTab = false;
     } finally {
       await endChatStateCleanUp(dispatch);

package/lib/cjs/components/livechatwidget/common/getMockChatSDKIfApplicable.js

@@ -0,0 +1,26 @@
+"use strict";
+
+Object.defineProperty(exports, "__esModule", {
+  value: true
+});
+exports.getMockChatSDKIfApplicable = void 0;
+var _DemoChatSDK = require("../../webchatcontainerstateful/common/DemoChatSDK");
+var _DesignerChatSDK = require("../../webchatcontainerstateful/common/DesignerChatSDK");
+var _mockchatsdk = require("../../webchatcontainerstateful/common/mockchatsdk");
+// eslint-disable-next-line @typescript-eslint/no-explicit-any
+const getMockChatSDKIfApplicable = (chatSDK, type) => {
+  if (type) {
+    switch (type.toLowerCase()) {
+      case "demo":
+        chatSDK = new _DemoChatSDK.DemoChatSDK();
+        break;
+      case "designer":
+        chatSDK = new _DesignerChatSDK.DesignerChatSDK();
+        break;
+      default:
+        chatSDK = new _mockchatsdk.MockChatSDK();
+    }
+  }
+  return chatSDK;
+};
+exports.getMockChatSDKIfApplicable = getMockChatSDKIfApplicable;

package/lib/cjs/components/livechatwidget/common/overridePropsOnMockIfApplicable.js

@@ -0,0 +1,41 @@
+"use strict";
+
+Object.defineProperty(exports, "__esModule", {
+  value: true
+});
+exports.default = void 0;
+const overridePropsOnMockIfApplicable = props => {
+  var _props$mock, _props$mock2;
+  if (props !== null && props !== void 0 && (_props$mock = props.mock) !== null && _props$mock !== void 0 && _props$mock.type && (props === null || props === void 0 ? void 0 : (_props$mock2 = props.mock) === null || _props$mock2 === void 0 ? void 0 : _props$mock2.type.toLowerCase()) === "designer") {
+    if (!props.webChatContainerProps) {
+      props.webChatContainerProps = {};
+    }
+    if (!props.webChatContainerProps.webChatProps) {
+      props.webChatContainerProps.webChatProps = {};
+    }
+    if (!props.webChatContainerProps.webChatStyles) {
+      props.webChatContainerProps.webChatStyles = {};
+    }
+    if (!props.webChatContainerProps.webChatProps.overrideLocalizedStrings) {
+      props.webChatContainerProps.webChatProps.overrideLocalizedStrings = {};
+    }
+    props.webChatContainerProps = {
+      ...props.webChatContainerProps,
+      webChatProps: {
+        disabled: true,
+        ...props.webChatContainerProps.webChatProps,
+        overrideLocalizedStrings: {
+          TEXT_INPUT_PLACEHOLDER: "Send a message . . .",
+          ...props.webChatContainerProps.webChatProps.overrideLocalizedStrings
+        }
+      },
+      webChatStyles: {
+        hideUploadButton: false,
+        sendBoxBackground: "rgb(243, 242, 241)",
+        ...props.webChatContainerProps.webChatStyles
+      }
+    };
+  }
+};
+var _default = overridePropsOnMockIfApplicable;
+exports.default = _default;

package/lib/cjs/components/livechatwidget/common/startChat.js

@@ -8,21 +8,21 @@ var _TelemetryConstants = require("../../../common/telemetry/TelemetryConstants"
 var _Constants = require("../../../common/Constants");
 var _utils = require("../../../common/utils");
 var _authHelper = require("./authHelper");
+var _reconnectChatHelper = require("./reconnectChatHelper");
+var _startChatErrorHandler = require("./startChatErrorHandler");
 var _ActivityStreamHandler = require("./ActivityStreamHandler");
 var _omnichannelChatComponents = require("@microsoft/omnichannel-chat-components");
 var _ConversationState = require("../../../contexts/common/ConversationState");
 var _LiveChatWidgetActionType = require("../../../contexts/common/LiveChatWidgetActionType");
 var _TelemetryHelper = require("../../../common/telemetry/TelemetryHelper");
 var _TelemetryManager = require("../../../common/telemetry/TelemetryManager");
+var _endChat = require("./endChat");
 var _createAdapter = require("./createAdapter");
 var _newMessageEventHandler = require("../../../plugins/newMessageEventHandler");
-var _reconnectChatHelper = require("./reconnectChatHelper");
-var _setPostChatContextAndLoadSurvey = require("./setPostChatContextAndLoadSurvey");
-var _updateSessionDataForTelemetry = require("./updateSessionDataForTelemetry");
-var _startChatErrorHandler = require("./startChatErrorHandler");
-var _endChat = require("./endChat");
 var _liveChatConfigUtils = require("./liveChatConfigUtils");
+var _setPostChatContextAndLoadSurvey = require("./setPostChatContextAndLoadSurvey");
 var _persistentChatHelper = require("./persistentChatHelper");
+var _updateSessionDataForTelemetry = require("./updateSessionDataForTelemetry");
 // eslint-disable-next-line @typescript-eslint/no-explicit-any
 let optionalParams = {};
 // eslint-disable-next-line @typescript-eslint/no-explicit-any
@@ -30,10 +30,25 @@ let widgetInstanceId;
 // eslint-disable-next-line @typescript-eslint/no-explicit-any
 let popoutWidgetInstanceId;
 
+// eslint-disable-next-line @typescript-eslint/no-explicit-any
+const setAuthenticationIfApplicable = async (props, chatSDK) => {
+  const chatConfig = props === null || props === void 0 ? void 0 : props.chatConfig;
+  const getAuthToken = props === null || props === void 0 ? void 0 : props.getAuthToken;
+  const authClientFunction = (0, _authHelper.getAuthClientFunction)(chatConfig);
+  if (getAuthToken && authClientFunction) {
+    // set auth token to chat sdk before start chat
+    const authSuccess = await (0, _authHelper.handleAuthentication)(chatSDK, chatConfig, getAuthToken);
+    if (!authSuccess) {
+      throw new Error(_Constants.WidgetLoadCustomErrorString.AuthenticationFailedErrorString);
+    }
+  }
+};
+
 // eslint-disable-next-line @typescript-eslint/no-explicit-any
 const prepareStartChat = async (props, chatSDK, state, dispatch, setAdapter) => {
   optionalParams = {}; //Resetting to ensure no stale values
   widgetInstanceId = (0, _utils.getWidgetCacheIdfromProps)(props);
+
   // reconnect > chat from cache
   if ((0, _reconnectChatHelper.isReconnectEnabled)(props.chatConfig) === true && !(0, _reconnectChatHelper.isPersistentEnabled)(props.chatConfig)) {
     const shouldStartChatNormally = await (0, _reconnectChatHelper.handleChatReconnect)(chatSDK, props, dispatch, setAdapter, initStartChat, state);
@@ -56,6 +71,11 @@ const prepareStartChat = async (props, chatSDK, state, dispatch, setAdapter) =>
   const isProactiveChat = state.appStates.conversationState === _ConversationState.ConversationState.ProactiveChat;
   const isPreChatEnabledInProactiveChat = state.appStates.proactiveChatStates.proactiveChatEnablePrechat;
 
+  // Setting auth settings to OC API to retrieve existing persistent chat session before start chat if any
+  if ((0, _reconnectChatHelper.isPersistentEnabled)(props.chatConfig)) {
+    await setAuthenticationIfApplicable(props, chatSDK);
+  }
+
   //Setting PreChat and intiate chat
   await setPreChatAndInitiateChat(chatSDK, dispatch, setAdapter, isProactiveChat, isPreChatEnabledInProactiveChat, state, props);
 };
@@ -132,15 +152,13 @@ exports.setPreChatAndInitiateChat = setPreChatAndInitiateChat;
 const initStartChat = async (chatSDK, dispatch, setAdapter, state, props, params, persistedState) => {
   var _state$domainStates5, _state$domainStates5$, _state$domainStates5$2;
   let isStartChatSuccessful = false;
-  const chatConfig = props === null || props === void 0 ? void 0 : props.chatConfig;
-  const getAuthToken = props === null || props === void 0 ? void 0 : props.getAuthToken;
   const persistentChatEnabled = await (0, _liveChatConfigUtils.isPersistentChatEnabled)(state === null || state === void 0 ? void 0 : (_state$domainStates5 = state.domainStates) === null || _state$domainStates5 === void 0 ? void 0 : (_state$domainStates5$ = _state$domainStates5.liveChatConfig) === null || _state$domainStates5$ === void 0 ? void 0 : (_state$domainStates5$2 = _state$domainStates5$.LiveWSAndLiveChatEngJoin) === null || _state$domainStates5$2 === void 0 ? void 0 : _state$domainStates5$2.msdyn_conversationmode);
   if ((state === null || state === void 0 ? void 0 : state.appStates.conversationState) === _ConversationState.ConversationState.Closed) {
     // Preventive reset to avoid starting chat with previous requestId which could potentially cause problems
     (0, _endChat.chatSDKStateCleanUp)(chatSDK);
   }
   try {
-    var _state$appStates2, _newAdapter$activity$;
+    var _state$appStates2;
     // Clear disconnect state on start chat
     (state === null || state === void 0 ? void 0 : (_state$appStates2 = state.appStates) === null || _state$appStates2 === void 0 ? void 0 : _state$appStates2.chatDisconnectEventReceived) && dispatch({
       type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_CHAT_DISCONNECT_EVENT_RECEIVED,
@@ -153,14 +171,9 @@ const initStartChat = async (chatSDK, dispatch, setAdapter, state, props, params
       Event: _TelemetryConstants.TelemetryEvent.WidgetLoadStarted,
       Description: "Widget loading started"
     });
-    const authClientFunction = (0, _authHelper.getAuthClientFunction)(chatConfig);
-    if (getAuthToken && authClientFunction) {
-      // set auth token to chat sdk before start chat
-      const authSuccess = await (0, _authHelper.handleAuthentication)(chatSDK, chatConfig, getAuthToken);
-      if (!authSuccess) {
-        throw new Error(_Constants.WidgetLoadCustomErrorString.AuthenticationFailedErrorString);
-      }
-    }
+
+    // Auth token retrieval needs to happen during start chat to support pop-out chat
+    await setAuthenticationIfApplicable(props, chatSDK);
 
     //Check if chat retrieved from cache
     if (persistedState || params !== null && params !== void 0 && params.liveChatContext) {
@@ -197,16 +210,6 @@ const initStartChat = async (chatSDK, dispatch, setAdapter, state, props, params
       throw error;
     }
 
-    // New adapter creation
-    const newAdapter = await (0, _createAdapter.createAdapter)(chatSDK);
-    setAdapter(newAdapter);
-    const chatToken = await chatSDK.getChatToken();
-    dispatch({
-      type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_CHAT_TOKEN,
-      payload: chatToken
-    });
-    newAdapter === null || newAdapter === void 0 ? void 0 : (_newAdapter$activity$ = newAdapter.activity$) === null || _newAdapter$activity$ === void 0 ? void 0 : _newAdapter$activity$.subscribe((0, _newMessageEventHandler.createOnNewAdapterActivityHandler)(chatToken === null || chatToken === void 0 ? void 0 : chatToken.chatId, chatToken === null || chatToken === void 0 ? void 0 : chatToken.visitorId));
-
     // Set app state to Active
     if (isStartChatSuccessful) {
       _ActivityStreamHandler.ActivityStreamHandler.uncork();
@@ -226,27 +229,26 @@ const initStartChat = async (chatSDK, dispatch, setAdapter, state, props, params
         payload: persistedState
       });
       (0, _startChatErrorHandler.logWidgetLoadComplete)(_Constants.WidgetLoadTelemetryMessage.PersistedStateRetrievedMessage);
-      await (0, _setPostChatContextAndLoadSurvey.setPostChatContextAndLoadSurvey)(chatSDK, dispatch, true);
+      // Set post chat context in state, load in background to do not block the load
+      (0, _setPostChatContextAndLoadSurvey.setPostChatContextAndLoadSurvey)(chatSDK, dispatch, true);
       return;
     }
-
-    // eslint-disable-next-line @typescript-eslint/no-explicit-any
-    const liveChatContext = await (chatSDK === null || chatSDK === void 0 ? void 0 : chatSDK.getCurrentLiveChatContext());
+    await createAdapterAndSubscribe(chatSDK, dispatch, setAdapter);
 
     // Persistent Chat relies on the `reconnectId` retrieved from reconnectablechats API to reconnect upon start chat and not `liveChatContext`
     if (!persistentChatEnabled) {
+      // eslint-disable-next-line @typescript-eslint/no-explicit-any
+      const liveChatContext = await (chatSDK === null || chatSDK === void 0 ? void 0 : chatSDK.getCurrentLiveChatContext());
       dispatch({
         type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_LIVE_CHAT_CONTEXT,
         payload: liveChatContext
       });
     }
     (0, _startChatErrorHandler.logWidgetLoadComplete)();
-    // Set post chat context in state
-    // Commenting this for now as post chat context is fetched during end chat
-    await (0, _setPostChatContextAndLoadSurvey.setPostChatContextAndLoadSurvey)(chatSDK, dispatch);
-
+    // Set post chat context in state, load in background to do not block the load
+    (0, _setPostChatContextAndLoadSurvey.setPostChatContextAndLoadSurvey)(chatSDK, dispatch);
     // Updating chat session detail for telemetry
-    await (0, _updateSessionDataForTelemetry.updateSessionDataForTelemetry)(chatSDK, dispatch);
+    await (0, _updateSessionDataForTelemetry.updateTelemetryData)(chatSDK, dispatch);
   } catch (ex) {
     (0, _startChatErrorHandler.handleStartChatError)(dispatch, chatSDK, props, ex, isStartChatSuccessful);
   } finally {
@@ -257,6 +259,21 @@ const initStartChat = async (chatSDK, dispatch, setAdapter, state, props, params
 
 // eslint-disable-next-line @typescript-eslint/no-explicit-any
 exports.initStartChat = initStartChat;
+const createAdapterAndSubscribe = async (chatSDK, dispatch, setAdapter) => {
+  var _newAdapter$activity$;
+  // New adapter creation
+  const newAdapter = await (0, _createAdapter.createAdapter)(chatSDK);
+  setAdapter(newAdapter);
+
+  //start chat is already seeding the chat token, so no need to get it again
+  const chatToken = await chatSDK.getChatToken(true);
+  dispatch({
+    type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_CHAT_TOKEN,
+    payload: chatToken
+  });
+  newAdapter === null || newAdapter === void 0 ? void 0 : (_newAdapter$activity$ = newAdapter.activity$) === null || _newAdapter$activity$ === void 0 ? void 0 : _newAdapter$activity$.subscribe((0, _newMessageEventHandler.createOnNewAdapterActivityHandler)(chatToken === null || chatToken === void 0 ? void 0 : chatToken.chatId, chatToken === null || chatToken === void 0 ? void 0 : chatToken.visitorId));
+};
+// eslint-disable-next-line @typescript-eslint/no-explicit-any
 const canConnectToExistingChat = async (props, chatSDK, state, dispatch, setAdapter) => {
   var _state$appStates3, _persistedState$domai6, _persistedState$appSt;
   // By pass this function in case of popout chat
@@ -344,10 +361,8 @@ const checkIfConversationStillValid = async (chatSDK, dispatch, state) => {
   var _state$domainStates8, _state$domainStates8$, _state$domainStates9;
   const requestIdFromCache = (_state$domainStates8 = state.domainStates) === null || _state$domainStates8 === void 0 ? void 0 : (_state$domainStates8$ = _state$domainStates8.liveChatContext) === null || _state$domainStates8$ === void 0 ? void 0 : _state$domainStates8$.requestId;
   const liveChatContext = state === null || state === void 0 ? void 0 : (_state$domainStates9 = state.domainStates) === null || _state$domainStates9 === void 0 ? void 0 : _state$domainStates9.liveChatContext;
-
   // eslint-disable-next-line @typescript-eslint/no-explicit-any
   let conversationDetails = undefined;
-
   // Preserve current requestId
   const currentRequestId = chatSDK.requestId ?? "";
   dispatch({

package/lib/cjs/components/livechatwidget/common/startChatErrorHandler.js

@@ -6,15 +6,15 @@ Object.defineProperty(exports, "__esModule", {
 exports.logWidgetLoadComplete = exports.handleStartChatError = void 0;
 var _omnichannelChatSdk = require("@microsoft/omnichannel-chat-sdk");
 var _TelemetryConstants = require("../../../common/telemetry/TelemetryConstants");
-var _TelemetryHelper = require("../../../common/telemetry/TelemetryHelper");
-var _TelemetryManager = require("../../../common/telemetry/TelemetryManager");
-var _ConversationState = require("../../../contexts/common/ConversationState");
-var _LiveChatWidgetActionType = require("../../../contexts/common/LiveChatWidgetActionType");
+var _Constants = require("../../../common/Constants");
 var _endChat = require("./endChat");
+var _ConversationState = require("../../../contexts/common/ConversationState");
 var _DataStoreManager = require("../../../common/contextDataStore/DataStoreManager");
-var _utils = require("../../../common/utils");
-var _Constants = require("../../../common/Constants");
+var _LiveChatWidgetActionType = require("../../../contexts/common/LiveChatWidgetActionType");
 var _StartChatFailureType = require("../../../contexts/common/StartChatFailureType");
+var _TelemetryHelper = require("../../../common/telemetry/TelemetryHelper");
+var _TelemetryManager = require("../../../common/telemetry/TelemetryManager");
+var _utils = require("../../../common/utils");
 // eslint-disable-next-line @typescript-eslint/no-explicit-any
 const handleStartChatError = (dispatch, chatSDK, props, ex, isStartChatSuccessful) => {
   var _props$controlProps;

package/lib/cjs/components/livechatwidget/common/updateSessionDataForTelemetry.js

@@ -3,7 +3,7 @@
 Object.defineProperty(exports, "__esModule", {
   value: true
 });
-exports.updateSessionDataForTelemetry = void 0;
+exports.updateTelemetryData = void 0;
 var _TelemetryConstants = require("../../../common/telemetry/TelemetryConstants");
 var _omnichannelChatComponents = require("@microsoft/omnichannel-chat-components");
 var _LiveChatWidgetActionType = require("../../../contexts/common/LiveChatWidgetActionType");
@@ -11,6 +11,13 @@ var _TelemetryHelper = require("../../../common/telemetry/TelemetryHelper");
 var _TelemetryManager = require("../../../common/telemetry/TelemetryManager");
 var _utils = require("../../../common/utils");
 // eslint-disable-next-line @typescript-eslint/no-explicit-any
+const updateTelemetryData = async (chatSDK, dispatch) => {
+  // load it concurrently, this will reduce the load time
+  await Promise.all([updateSessionDataForTelemetry(chatSDK, dispatch), updateConversationDataForTelemetry(chatSDK, dispatch)]);
+};
+
+// eslint-disable-next-line @typescript-eslint/no-explicit-any
+exports.updateTelemetryData = updateTelemetryData;
 const updateSessionDataForTelemetry = async (chatSDK, dispatch) => {
   if (chatSDK) {
     // eslint-disable-next-line @typescript-eslint/no-explicit-any
@@ -26,12 +33,10 @@ const updateSessionDataForTelemetry = async (chatSDK, dispatch) => {
         chatSession
       }
     });
-    await updateConversationDataForTelemetry(chatSDK, dispatch);
   }
 };
 
 // eslint-disable-next-line @typescript-eslint/no-explicit-any
-exports.updateSessionDataForTelemetry = updateSessionDataForTelemetry;
 const updateConversationDataForTelemetry = async (chatSDK, dispatch) => {
   if (chatSDK) {
     // eslint-disable-next-line @typescript-eslint/no-explicit-any

package/lib/cjs/components/livechatwidget/interfaces/IMockProps.js

@@ -0,0 +1,7 @@
+"use strict";
+
+var LiveChatWidgetMockType;
+(function (LiveChatWidgetMockType) {
+  LiveChatWidgetMockType["Test"] = "Test";
+  LiveChatWidgetMockType["Demo"] = "Demo";
+})(LiveChatWidgetMockType || (LiveChatWidgetMockType = {}));

package/lib/cjs/components/webchatcontainerstateful/common/DemoChatAdapter.js

@@ -0,0 +1,87 @@
+"use strict";
+
+Object.defineProperty(exports, "__esModule", {
+  value: true
+});
+exports.DemoChatAdapter = void 0;
+require("rxjs/add/operator/share");
+require("rxjs/add/observable/of");
+var _Observable = require("rxjs/Observable");
+var _mockadapter = _interopRequireDefault(require("./mockadapter"));
+var _chatAdapterUtils = require("./utils/chatAdapterUtils");
+var _attachmentActivityUtils = require("./utils/attachmentActivityUtils");
+var _MockBotCommand = _interopRequireDefault(require("./MockBotCommand"));
+var _MockBotCardCommandType = _interopRequireDefault(require("./MockBotCardCommandType"));
+function _interopRequireDefault(obj) { return obj && obj.__esModule ? obj : { default: obj }; }
+class DemoChatAdapter extends _mockadapter.default {
+  constructor() {
+    super();
+    setTimeout(() => {
+      (0, _chatAdapterUtils.postSystemMessageActivity)(this.activityObserver, "You're currently using a demo.", 0);
+      (0, _chatAdapterUtils.postBotMessageActivity)(this.activityObserver, "Type `/help` to learn more", undefined, 0); // send init message from bot
+    }, 1000);
+  }
+  postBotCommandsActivity() {
+    let delay = arguments.length > 0 && arguments[0] !== undefined ? arguments[0] : 1000;
+    (0, _chatAdapterUtils.postBotAttachmentActivity)(this.activityObserver, [{
+      contentType: "application/vnd.microsoft.card.thumbnail",
+      content: {
+        buttons: [{
+          title: "Send system message",
+          type: "imBack",
+          value: "send system message"
+        }, {
+          title: "Send typing",
+          type: "imBack",
+          value: "send typing"
+        }, {
+          title: "Send bot message",
+          type: "imBack",
+          value: "send bot message"
+        }],
+        title: "Commands"
+      }
+    }], delay);
+  }
+  postActivity(activity) {
+    if (activity) {
+      (0, _chatAdapterUtils.postEchoActivity)(this.activityObserver, activity, _chatAdapterUtils.customerUser);
+      if (activity.text) {
+        switch (true) {
+          case activity.text === _MockBotCommand.default.Help:
+            this.postBotCommandsActivity();
+            break;
+          case activity.text === _MockBotCommand.default.SendSystemMessage:
+            (0, _chatAdapterUtils.postSystemMessageActivity)(this.activityObserver, "Contoso has joined the chat.");
+            break;
+          case activity.text === _MockBotCommand.default.SendTyping:
+            (0, _chatAdapterUtils.postBotTypingActivity)(this.activityObserver);
+            break;
+          case activity.text === _MockBotCommand.default.SendAttachment:
+            (0, _chatAdapterUtils.postBotAttachmentActivity)(this.activityObserver, [(0, _attachmentActivityUtils.createJpgFileAttachment)()]);
+            break;
+          case activity.text === _MockBotCommand.default.SendBotMessage:
+            (0, _chatAdapterUtils.postBotMessageActivity)(this.activityObserver, "Hi, how can I help you?");
+            break;
+          case activity.text === `${_MockBotCommand.default.Card} ${_MockBotCardCommandType.default.Signin}`:
+            (0, _chatAdapterUtils.postBotAttachmentActivity)(this.activityObserver, [(0, _attachmentActivityUtils.createSigninCardAttachment)()]);
+            break;
+          case activity.text === `${_MockBotCommand.default.Card} ${_MockBotCardCommandType.default.Hero}`:
+            (0, _chatAdapterUtils.postBotAttachmentActivity)(this.activityObserver, [(0, _attachmentActivityUtils.createHeroCardAttachment)()]);
+            break;
+          case activity.text === `${_MockBotCommand.default.Card} ${_MockBotCardCommandType.default.Thumbnail}`:
+            (0, _chatAdapterUtils.postBotAttachmentActivity)(this.activityObserver, [(0, _attachmentActivityUtils.createThumbnailCardAttachment)()]);
+            break;
+          case activity.text.startsWith(`${_MockBotCommand.default.Bot} `):
+            (0, _chatAdapterUtils.postBotMessageActivity)(this.activityObserver, activity.text.substring(5));
+            break;
+          case activity.text.startsWith(`${_MockBotCommand.default.System} `):
+            (0, _chatAdapterUtils.postSystemMessageActivity)(this.activityObserver, activity.text.substring(8));
+            break;
+        }
+      }
+    }
+    return _Observable.Observable.of(activity.id || "");
+  }
+}
+exports.DemoChatAdapter = DemoChatAdapter;

package/lib/cjs/components/webchatcontainerstateful/common/DemoChatSDK.js

@@ -0,0 +1,17 @@
+"use strict";
+
+Object.defineProperty(exports, "__esModule", {
+  value: true
+});
+exports.DemoChatSDK = void 0;
+var _DemoChatAdapter = require("./DemoChatAdapter");
+var _mockchatsdk = require("./mockchatsdk");
+class DemoChatSDK extends _mockchatsdk.MockChatSDK {
+  constructor() {
+    super();
+  }
+  createChatAdapter() {
+    return new _DemoChatAdapter.DemoChatAdapter();
+  }
+}
+exports.DemoChatSDK = DemoChatSDK;

package/lib/cjs/components/webchatcontainerstateful/common/DesignerChatAdapter.js

@@ -0,0 +1,41 @@
+"use strict";
+
+Object.defineProperty(exports, "__esModule", {
+  value: true
+});
+exports.DesignerChatAdapter = void 0;
+var _Observable = require("rxjs/Observable");
+var _mockadapter = _interopRequireDefault(require("./mockadapter"));
+var _chatAdapterUtils = require("./utils/chatAdapterUtils");
+function _interopRequireDefault(obj) { return obj && obj.__esModule ? obj : { default: obj }; }
+class DesignerChatAdapter extends _mockadapter.default {
+  constructor() {
+    super();
+    setTimeout(() => {
+      (0, _chatAdapterUtils.postBotMessageActivity)(this.activityObserver, "Id venenatis a condimentum vitae?", undefined, 0);
+      this.postUserActivity("Diam donec adipiscing tristique risus nec feugiat in fermentum", 0);
+      (0, _chatAdapterUtils.postSystemMessageActivity)(this.activityObserver, "We are finding the best agent for your inquiry, please hold ...", 100);
+      (0, _chatAdapterUtils.postSystemMessageActivity)(this.activityObserver, "John has joined the chat", 100);
+      (0, _chatAdapterUtils.postBotMessageActivity)(this.activityObserver, "Neque viverra justo nec ultrices dui sapien eget mi proin", undefined, 100);
+    }, 1000);
+  }
+  postUserActivity(text) {
+    let delay = arguments.length > 1 && arguments[1] !== undefined ? arguments[1] : 1000;
+    setTimeout(() => {
+      (0, _chatAdapterUtils.postEchoActivity)(this.activityObserver, {
+        text,
+        from: {
+          ..._chatAdapterUtils.customerUser
+        },
+        type: "message"
+      }, _chatAdapterUtils.customerUser, 0);
+    }, delay);
+  }
+  postActivity(activity) {
+    if (activity) {
+      (0, _chatAdapterUtils.postEchoActivity)(this.activityObserver, activity, _chatAdapterUtils.customerUser);
+    }
+    return _Observable.Observable.of(activity.id || "");
+  }
+}
+exports.DesignerChatAdapter = DesignerChatAdapter;

package/lib/cjs/components/webchatcontainerstateful/common/DesignerChatSDK.js

@@ -0,0 +1,17 @@
+"use strict";
+
+Object.defineProperty(exports, "__esModule", {
+  value: true
+});
+exports.DesignerChatSDK = void 0;
+var _DesignerChatAdapter = require("./DesignerChatAdapter");
+var _mockchatsdk = require("./mockchatsdk");
+class DesignerChatSDK extends _mockchatsdk.MockChatSDK {
+  constructor() {
+    super();
+  }
+  createChatAdapter() {
+    return new _DesignerChatAdapter.DesignerChatAdapter();
+  }
+}
+exports.DesignerChatSDK = DesignerChatSDK;

package/lib/cjs/components/webchatcontainerstateful/common/MockBotCardCommandType.js

@@ -0,0 +1,14 @@
+"use strict";
+
+Object.defineProperty(exports, "__esModule", {
+  value: true
+});
+exports.default = void 0;
+var MockBotCardCommandType;
+(function (MockBotCardCommandType) {
+  MockBotCardCommandType["Hero"] = "hero";
+  MockBotCardCommandType["Signin"] = "signin";
+  MockBotCardCommandType["Thumbnail"] = "thumbnail";
+})(MockBotCardCommandType || (MockBotCardCommandType = {}));
+var _default = MockBotCardCommandType;
+exports.default = _default;

package/lib/cjs/components/webchatcontainerstateful/common/MockBotCommand.js

@@ -0,0 +1,19 @@
+"use strict";
+
+Object.defineProperty(exports, "__esModule", {
+  value: true
+});
+exports.default = void 0;
+var MockBotCommand;
+(function (MockBotCommand) {
+  MockBotCommand["Bot"] = "/bot";
+  MockBotCommand["Card"] = "/card";
+  MockBotCommand["Help"] = "/help";
+  MockBotCommand["SendAttachment"] = "send attachment";
+  MockBotCommand["SendBotMessage"] = "send bot message";
+  MockBotCommand["SendSystemMessage"] = "send system message";
+  MockBotCommand["SendTyping"] = "send typing";
+  MockBotCommand["System"] = "/system";
+})(MockBotCommand || (MockBotCommand = {}));
+var _default = MockBotCommand;
+exports.default = _default;

package/lib/cjs/components/webchatcontainerstateful/common/mockchatsdk.js

@@ -21,6 +21,9 @@ class MockChatSDK {
       orgUrl: "https://contoso.crm.dynamics.com"
     });
   }
+  async initialize() {
+    return this.getLiveChatConfig();
+  }
   async startChat() {
     await this.sleep(1000);
   }