@microsoft/omnichannel-chat-widget 1.0.5-main.d908c85 → 1.0.6-main.0c19ff3
This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
- package/lib/cjs/common/Constants.js +1 -0
- package/lib/cjs/common/telemetry/TelemetryHelper.js +19 -17
- package/lib/cjs/common/utils.js +17 -2
- package/lib/cjs/components/footerstateful/FooterStateful.js +2 -2
- package/lib/cjs/components/footerstateful/downloadtranscriptstateful/DownloadTranscriptStateful.js +21 -12
- package/lib/cjs/components/footerstateful/downloadtranscriptstateful/interfaces/IWebChatTranscriptConfig.js +1 -0
- package/lib/cjs/components/livechatwidget/common/createDownloadTranscriptProps.js +27 -0
- package/lib/cjs/components/livechatwidget/common/defaultProps/dummyDefaultProps.js +9 -1
- package/lib/cjs/components/livechatwidget/common/startChat.js +27 -12
- package/lib/cjs/components/livechatwidget/livechatwidgetstateful/LiveChatWidgetStateful.js +36 -28
- package/lib/cjs/components/prechatsurveypanestateful/PreChatSurveyPaneStateful.js +6 -0
- package/lib/cjs/components/proactivechatpanestateful/ProactiveChatPaneStateful.js +5 -1
- package/lib/cjs/components/webchatcontainerstateful/WebChatContainerStateful.js +21 -11
- package/lib/cjs/components/webchatcontainerstateful/common/defaultStyles/defaultAdaptiveCardStyles.js +3 -1
- package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultSentMessageAnchorStyles.js +10 -0
- package/lib/cjs/plugins/createChatTranscript.js +548 -0
- package/lib/esm/common/Constants.js +1 -0
- package/lib/esm/common/telemetry/TelemetryHelper.js +19 -17
- package/lib/esm/common/utils.js +15 -1
- package/lib/esm/components/footerstateful/FooterStateful.js +2 -2
- package/lib/esm/components/footerstateful/downloadtranscriptstateful/DownloadTranscriptStateful.js +22 -13
- package/lib/esm/components/footerstateful/downloadtranscriptstateful/interfaces/IWebChatTranscriptConfig.js +1 -0
- package/lib/esm/components/livechatwidget/common/createDownloadTranscriptProps.js +20 -0
- package/lib/esm/components/livechatwidget/common/defaultProps/dummyDefaultProps.js +9 -1
- package/lib/esm/components/livechatwidget/common/startChat.js +27 -12
- package/lib/esm/components/livechatwidget/livechatwidgetstateful/LiveChatWidgetStateful.js +36 -28
- package/lib/esm/components/prechatsurveypanestateful/PreChatSurveyPaneStateful.js +6 -0
- package/lib/esm/components/proactivechatpanestateful/ProactiveChatPaneStateful.js +5 -1
- package/lib/esm/components/webchatcontainerstateful/WebChatContainerStateful.js +21 -11
- package/lib/esm/components/webchatcontainerstateful/common/defaultStyles/defaultAdaptiveCardStyles.js +3 -1
- package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultSentMessageAnchorStyles.js +3 -0
- package/lib/esm/plugins/createChatTranscript.js +543 -0
- package/lib/types/common/Constants.d.ts +1 -0
- package/lib/types/common/telemetry/TelemetryHelper.d.ts +3 -3
- package/lib/types/common/telemetry/definitions/Contracts.d.ts +1 -0
- package/lib/types/common/telemetry/definitions/Payload.d.ts +1 -0
- package/lib/types/common/utils.d.ts +1 -0
- package/lib/types/components/footerstateful/downloadtranscriptstateful/DownloadTranscriptStateful.d.ts +2 -1
- package/lib/types/components/footerstateful/downloadtranscriptstateful/interfaces/IDownloadTranscriptProps.d.ts +5 -0
- package/lib/types/components/footerstateful/downloadtranscriptstateful/interfaces/IWebChatTranscriptConfig.d.ts +13 -0
- package/lib/types/components/livechatwidget/common/createDownloadTranscriptProps.d.ts +24 -0
- package/lib/types/components/webchatcontainerstateful/interfaces/IAdaptiveCardStyles.d.ts +2 -0
- package/lib/types/components/webchatcontainerstateful/interfaces/IRenderingMiddlewareProps.d.ts +1 -0
- package/lib/types/components/webchatcontainerstateful/interfaces/IWebChatProps.d.ts +1 -0
- package/lib/types/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultSentMessageAnchorStyles.d.ts +2 -0
- package/lib/types/plugins/createChatTranscript.d.ts +2 -0
- package/package.json +3 -3
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function _defineProperty(obj, key, value) { key = _toPropertyKey(key); if (key in obj) { Object.defineProperty(obj, key, { value: value, enumerable: true, configurable: true, writable: true }); } else { obj[key] = value; } return obj; }
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function _toPropertyKey(arg) { var key = _toPrimitive(arg, "string"); return typeof key === "symbol" ? key : String(key); }
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function _toPrimitive(input, hint) { if (typeof input !== "object" || input === null) return input; var prim = input[Symbol.toPrimitive]; if (prim !== undefined) { var res = prim.call(input, hint || "default"); if (typeof res !== "object") return res; throw new TypeError("@@toPrimitive must return a primitive value."); } return (hint === "string" ? String : Number)(input); }
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/* eslint-disable no-useless-escape */
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import { createFileAndDownload } from "../common/utils";
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class TranscriptHTMLBuilder {
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// eslint-disable-line @typescript-eslint/no-explicit-any
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constructor(options) {
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var _this$options, _this$options2, _this$options3, _this$options4, _this$options5, _this$options6, _this$options7, _this$options8, _this$options9, _this$options10, _this$options11;
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_defineProperty(this, "options", void 0);
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_defineProperty(this, "pageTitle", "Customer Transcript");
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_defineProperty(this, "attachmentMessage", "The following attachment was uploaded during the conversation: ");
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_defineProperty(this, "networkOnlineMessage", "Connection restored. Please refresh the page");
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_defineProperty(this, "networkOfflineMessage", "Network Error. Please make sure you are connected to the internet.");
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_defineProperty(this, "transcriptBackgroundColor", "#FFF");
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_defineProperty(this, "agentAvatarBackgroundColor", "#E8E8E8");
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_defineProperty(this, "agentAvatarFontColor", "#000");
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_defineProperty(this, "customerAvatarBackgroundColor", "#2266E3");
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_defineProperty(this, "customerAvatarFontColor", "#FFF");
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_defineProperty(this, "disableMarkdownMessageFormatting", false);
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_defineProperty(this, "disableNewLineMarkdownSupport", false);
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// eslint-disable-line @typescript-eslint/no-explicit-any
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this.options = options;
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if (!this.options || !this.options.messages) {
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this.options.messages = [];
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}
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if ((_this$options = this.options) !== null && _this$options !== void 0 && _this$options.pageTitle) {
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this.pageTitle = this.options.pageTitle;
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}
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if ((_this$options2 = this.options) !== null && _this$options2 !== void 0 && _this$options2.attachmentMessage) {
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this.attachmentMessage = this.options.attachmentMessage;
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}
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if ((_this$options3 = this.options) !== null && _this$options3 !== void 0 && _this$options3.networkOnlineMessage) {
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this.networkOnlineMessage = this.options.networkOnlineMessage;
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}
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if ((_this$options4 = this.options) !== null && _this$options4 !== void 0 && _this$options4.networkOfflineMessage) {
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this.networkOfflineMessage = this.options.networkOfflineMessage;
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}
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if ((_this$options5 = this.options) !== null && _this$options5 !== void 0 && _this$options5.transcriptBackgroundColor) {
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this.transcriptBackgroundColor = this.options.transcriptBackgroundColor;
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}
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if ((_this$options6 = this.options) !== null && _this$options6 !== void 0 && _this$options6.agentAvatarBackgroundColor) {
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this.agentAvatarBackgroundColor = this.options.agentAvatarBackgroundColor;
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}
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if ((_this$options7 = this.options) !== null && _this$options7 !== void 0 && _this$options7.agentAvatarFontColor) {
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this.agentAvatarFontColor = this.options.agentAvatarFontColor;
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}
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if ((_this$options8 = this.options) !== null && _this$options8 !== void 0 && _this$options8.customerAvatarBackgroundColor) {
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this.customerAvatarBackgroundColor = this.options.customerAvatarBackgroundColor;
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}
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if ((_this$options9 = this.options) !== null && _this$options9 !== void 0 && _this$options9.customerAvatarFontColor) {
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this.customerAvatarFontColor = this.options.customerAvatarFontColor;
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}
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if ((_this$options10 = this.options) !== null && _this$options10 !== void 0 && _this$options10.disableMarkdownMessageFormatting) {
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this.disableMarkdownMessageFormatting = this.options.disableMarkdownMessageFormatting;
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}
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if ((_this$options11 = this.options) !== null && _this$options11 !== void 0 && _this$options11.disableNewLineMarkdownSupport) {
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this.disableNewLineMarkdownSupport = this.options.disableNewLineMarkdownSupport;
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}
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}
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createTitleElement() {
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const htmlData = `<title> ${this.pageTitle} </title>`;
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return htmlData;
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}
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createExternalScriptElements() {
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const htmlData = `
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<script src="https://cdn.botframework.com/botframework-webchat/4.15.7/webchat.js"><\/script>
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<script src="https://cdnjs.cloudflare.com/ajax/libs/rxjs/7.8.0/rxjs.umd.min.js" integrity="sha512-v0/YVjBcbjLN6scjmmJN+h86koeB7JhY4/2YeyA5l+rTdtKLv0VbDBNJ32rxJpsaW1QGMd1Z16lsLOSGI38Rbg==" crossorigin="anonymous" referrerpolicy="no-referrer"><\/script>
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<script src="https://unpkg.com/react@18.2.0/umd/react.production.min.js"><\/script>
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<script src="https://unpkg.com/react-dom@18.2.0/umd/react-dom.production.min.js"><\/script>
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<script src="https://cdn.jsdelivr.net/npm/markdown-it@13.0.1/dist/markdown-it.min.js" integrity="sha256-hNyljag6giCsjv/yKmxK8/VeHzvMDvc5u8AzmRvm1BI=" crossorigin="anonymous"><\/script>
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`;
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return htmlData;
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}
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createHeadElement() {
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const htmlData = `
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<head>
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${this.createTitleElement()}
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${this.createExternalScriptElements()}
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<script>
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function shareObservable(observable) {
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let observers = [];
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let subscription;
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return new Observable(observer => {
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if (!subscription) {
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subscription = observable.subscribe({
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complete() {
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observers.forEach(observer => observer.complete());
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},
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error(err) {
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observers.forEach(observer => observer.error(err));
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},
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next(value) {
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observers.forEach(observer => observer.next(value));
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}
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});
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}
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observers.push(observer);
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return () => {
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observers = observers.filter(o => o !== observer);
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if (!observers.length) {
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subscription.unsubscribe();
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subscription = null;
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}
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};
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});
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}
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<\/script>
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<script>
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const messages = ${JSON.stringify(this.options.messages)};
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const disableMarkdownMessageFormatting = ${this.disableMarkdownMessageFormatting};
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const disableNewLineMarkdownSupport = ${this.disableNewLineMarkdownSupport};
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<\/script>
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<script>
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class Translator {
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static convertTranscriptMessageToActivity(message) {
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const {created, isControlMessage, content, tags, from, attachments, amsMetadata, amsReferences} = message;
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const activity = {
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from: {
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role: 'bot'
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},
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type: 'message'
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};
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// Ignore control messages
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if (isControlMessage) {
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return false;
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}
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if (tags) {
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const formattedTags = tags.split(',');
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// Ignore system message
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if (formattedTags.includes('system')) {
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return false;
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}
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// Ignore hidden message
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if (formattedTags.includes('Hidden')) {
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return false;
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}
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}
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// Add C1 user display name
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if (from && from.user && from.user.displayName) {
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activity.from.name = from.user.displayName;
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}
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// Add C2 user display name
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if (from && from.application && from.application.displayName && from.application.displayName === 'Customer') {
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activity.from = {
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role: 'user',
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name: from.application.displayName
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};
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}
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// Attachments
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if (amsReferences && amsMetadata) {
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const metadata = JSON.parse(amsMetadata);
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const { fileName } = metadata[0];
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const text = \`${this.attachmentMessage}\${fileName}\`;
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if (message.attachments && message.attachments.length > 0 && message.contentUrl) {
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activity.attachments = message.attachments;
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activity.attachments[0].contentUrl = message.contentUrl;
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activity.attachments[0].thumbnailUrl = message.contentUrl;
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};
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return {
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...activity,
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text,
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timestamp: created
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}
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}
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// Message
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if (content) {
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// Adaptive card formatting
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if (content.includes('"text"') && content.includes('"attachments"') && content.includes('"suggestedActions"')) {
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try {
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const partialActivity = JSON.parse(content);
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return {
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...activity,
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...partialActivity,
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timestamp: created
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};
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} catch {
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}
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}
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}
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return {
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...activity,
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text: content,
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timestamp: created
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};
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}
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}
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<\/script>
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<script>
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class TranscriptAdapter {
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constructor() {
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this.connectionStatus$ = new window.rxjs.BehaviorSubject(0); // Uninitialized
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this.activity$ = shareObservable(new Observable((observer) => {
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this.activityObserver = observer;
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this.connectionStatus$.next(1); // Connecting
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this.connectionStatus$.next(2); // Online
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// Retrieve messages
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if (messages) {
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setTimeout(() => { // setTimeout is needed due to some WebChat issues
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messages.map((message) => {
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this.activityObserver.next({
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...Translator.convertTranscriptMessageToActivity(message),
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type: 'message'
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});
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});
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}, 1);
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}
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}));
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}
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}
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<\/script>
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<style>
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body {
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margin: 0;
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}
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.message-name {
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font-family: Segoe UI,SegoeUI,Helvetica Neue,Helvetica,Arial,sans-serif;
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font-weight: 700;
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font-size: 10px;
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}
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.message-timestamp {
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font-family: Segoe UI,SegoeUI,Helvetica Neue,Helvetica,Arial,sans-serif;
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font-weight: 500;
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font-size: 10px;
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}
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.avatar {
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width: 40px;
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height: 40px;
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border-radius: 50%;
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text-align: center;
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}
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.avatar--bot {
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background-color: ${this.agentAvatarBackgroundColor};
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}
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.avatar--user {
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background-color: ${this.customerAvatarBackgroundColor};
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}
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.avatar > p {
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font-weight: 600;
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text-align: center;
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line-height: 0.5;
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font-family: "Segoe UI", Arial, sans-serif;
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}
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.avatar--bot > p {
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color: ${this.agentAvatarFontColor};
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}
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.avatar--user > p {
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color: ${this.customerAvatarFontColor};
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}
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.webchat__bubble__content>div.ms_lcw_webchat_adaptive_card {
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background-color: #FFF;
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}
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div[class="ac-textBlock"] {
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color: #000 !important;
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}
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+
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.ms_lcw_webchat_received_message a:link, .ms_lcw_webchat_received_message a:visited, .ms_lcw_webchat_received_message a:hover, .ms_lcw_webchat_received_message a:active {
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color: #FFF;
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}
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<\/style>
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</head>
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+
`;
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return htmlData;
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}
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+
createBodyElement() {
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const htmlData = `
|
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<body>
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<script>
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if (!navigator.onLine) {
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const offlineText = \`${this.networkOfflineMessage}\`;
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document.body.innerHTML = offlineText;
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}
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+
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window.addEventListener("online", () => {
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document.body.innerHTML = \`${this.networkOnlineMessage} <button onclick="window.location.reload()"> Refresh </button>\`;
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});
|
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|
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<\/script>
|
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|
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<div id="transcript"></div>
|
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<script>
|
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const getIconText = (text) => {
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if (text) {
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|
+
const initials = text.split(/\\s/).reduce((response, word) => response += word.slice(0, 1), '');
|
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|
+
if (initials.length > 1) {
|
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|
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return initials.substring(0, 2).toUpperCase();
|
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|
+
} else {
|
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|
+
return text.substring(0, 2).toUpperCase();
|
|
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|
+
}
|
|
318
|
+
}
|
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|
+
|
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|
+
return "";
|
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|
+
}
|
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|
+
|
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|
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const activityMiddleware = () => (next) => (...args) => {
|
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|
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const [card] = args;
|
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|
+
|
|
326
|
+
if (card.activity) {
|
|
327
|
+
if (card.activity.from && card.activity.from.role === "channel") {
|
|
328
|
+
return () => false;
|
|
329
|
+
}
|
|
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|
+
|
|
331
|
+
// Incoming text message
|
|
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|
+
if (card.activity.text && card.activity.from && card.activity.from.role !== "user") {
|
|
333
|
+
return (...renderArgs) => (React.createElement(
|
|
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|
+
'div',
|
|
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|
+
{className: 'ms_lcw_webchat_received_message'},
|
|
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|
+
next(...args)(...renderArgs)
|
|
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|
+
))
|
|
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|
+
}
|
|
339
|
+
}
|
|
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|
+
|
|
341
|
+
return next(...args);
|
|
342
|
+
};
|
|
343
|
+
|
|
344
|
+
const activityStatusMiddleware = () => (next) => (...args) => {
|
|
345
|
+
const [card] = args;
|
|
346
|
+
const {activity} = card;
|
|
347
|
+
|
|
348
|
+
if (activity) {
|
|
349
|
+
const {from, timestamp} = activity;
|
|
350
|
+
|
|
351
|
+
const nameElement = React.createElement(
|
|
352
|
+
'span',
|
|
353
|
+
{className: 'message-name'},
|
|
354
|
+
from.name
|
|
355
|
+
);
|
|
356
|
+
|
|
357
|
+
const formattedDate = new Date(timestamp);
|
|
358
|
+
const formattedTimeString = formattedDate.toLocaleTimeString("en-us", { year: "numeric", month:"numeric", day:"numeric", hour: "2-digit", minute: "2-digit"});
|
|
359
|
+
|
|
360
|
+
const timestampElement = React.createElement(
|
|
361
|
+
'span',
|
|
362
|
+
{className: 'message-timestamp'},
|
|
363
|
+
formattedTimeString
|
|
364
|
+
);
|
|
365
|
+
|
|
366
|
+
return from.name && timestamp && React.createElement('span', null, nameElement, ' - ', timestampElement)
|
|
367
|
+
}
|
|
368
|
+
|
|
369
|
+
return next(...args);
|
|
370
|
+
};
|
|
371
|
+
|
|
372
|
+
const avatarMiddleware = () => (next) => (...args) => {
|
|
373
|
+
const [card] = args;
|
|
374
|
+
const {fromUser, activity} = card;
|
|
375
|
+
const initials = getIconText(activity.from.name);
|
|
376
|
+
|
|
377
|
+
const avatarElement = React.createElement(
|
|
378
|
+
"div",
|
|
379
|
+
{className: fromUser? "avatar avatar--user": "avatar avatar--bot"},
|
|
380
|
+
React.createElement(
|
|
381
|
+
"p",
|
|
382
|
+
null,
|
|
383
|
+
\`\${initials}\`
|
|
384
|
+
)
|
|
385
|
+
);
|
|
386
|
+
|
|
387
|
+
return avatarElement;
|
|
388
|
+
}
|
|
389
|
+
|
|
390
|
+
const attachmentMiddleware = () => (next) => (...args) => {
|
|
391
|
+
const [card] = args;
|
|
392
|
+
const {activity} = card;
|
|
393
|
+
|
|
394
|
+
if (activity) {
|
|
395
|
+
const { activity: { attachments }, attachment } = card;
|
|
396
|
+
|
|
397
|
+
// No attachment
|
|
398
|
+
if (!attachments || !attachments.length || !attachment) {
|
|
399
|
+
return next(...args);
|
|
400
|
+
}
|
|
401
|
+
|
|
402
|
+
let { content, contentType } = attachment || { content: "", contentType: "" };
|
|
403
|
+
|
|
404
|
+
// Adaptive card
|
|
405
|
+
if (contentType.startsWith("application/vnd.microsoft.card")) {
|
|
406
|
+
const adaptiveCardElement = React.createElement(
|
|
407
|
+
"div",
|
|
408
|
+
{className: 'ms_lcw_webchat_adaptive_card'},
|
|
409
|
+
next(...args)
|
|
410
|
+
);
|
|
411
|
+
|
|
412
|
+
return adaptiveCardElement;
|
|
413
|
+
}
|
|
414
|
+
}
|
|
415
|
+
|
|
416
|
+
return next(...args);
|
|
417
|
+
}
|
|
418
|
+
|
|
419
|
+
const createMarkdown = (disableMarkdownMessageFormatting, disableNewLineMarkdownSupport) => {
|
|
420
|
+
let markdown;
|
|
421
|
+
if (!disableMarkdownMessageFormatting) {
|
|
422
|
+
markdown = new window.markdownit(
|
|
423
|
+
"default",
|
|
424
|
+
{
|
|
425
|
+
html: true,
|
|
426
|
+
linkify: true,
|
|
427
|
+
breaks: (!disableNewLineMarkdownSupport)
|
|
428
|
+
}
|
|
429
|
+
);
|
|
430
|
+
} else {
|
|
431
|
+
markdown = new window.markdownit(
|
|
432
|
+
"zero",
|
|
433
|
+
{
|
|
434
|
+
html: true,
|
|
435
|
+
linkify: true,
|
|
436
|
+
breaks: (!disableNewLineMarkdownSupport)
|
|
437
|
+
}
|
|
438
|
+
);
|
|
439
|
+
|
|
440
|
+
markdown.enable([
|
|
441
|
+
"entity",
|
|
442
|
+
"linkify",
|
|
443
|
+
"html_block",
|
|
444
|
+
"html_inline",
|
|
445
|
+
"newline"
|
|
446
|
+
]);
|
|
447
|
+
}
|
|
448
|
+
|
|
449
|
+
return markdown;
|
|
450
|
+
};
|
|
451
|
+
|
|
452
|
+
const markdown = createMarkdown(disableMarkdownMessageFormatting, disableNewLineMarkdownSupport);
|
|
453
|
+
const renderMarkdown = (text) => {
|
|
454
|
+
const render = disableNewLineMarkdownSupport? markdown.renderInline.bind(markdown): markdown.render.bind(markdown);
|
|
455
|
+
text = render(text);
|
|
456
|
+
return text;
|
|
457
|
+
};
|
|
458
|
+
|
|
459
|
+
const adapter = new TranscriptAdapter();
|
|
460
|
+
const styleOptions = {
|
|
461
|
+
hideSendBox: true,
|
|
462
|
+
backgroundColor: '${this.transcriptBackgroundColor}',
|
|
463
|
+
bubbleBackground: '${this.agentAvatarBackgroundColor}',
|
|
464
|
+
bubbleTextColor: '${this.agentAvatarFontColor}',
|
|
465
|
+
bubbleBorderRadius: 12,
|
|
466
|
+
bubbleNubSize: 1,
|
|
467
|
+
bubbleFromUserBackground: '${this.customerAvatarBackgroundColor}',
|
|
468
|
+
bubbleFromUserTextColor: '${this.customerAvatarFontColor}',
|
|
469
|
+
bubbleFromUserBorderRadius: 12,
|
|
470
|
+
bubbleFromUserNubSize: 1,
|
|
471
|
+
botAvatarInitials: 'C1',
|
|
472
|
+
userAvatarInitials: 'C2'
|
|
473
|
+
};
|
|
474
|
+
|
|
475
|
+
window.WebChat.renderWebChat({
|
|
476
|
+
directLine: adapter,
|
|
477
|
+
styleOptions,
|
|
478
|
+
activityMiddleware,
|
|
479
|
+
activityStatusMiddleware,
|
|
480
|
+
avatarMiddleware,
|
|
481
|
+
attachmentMiddleware,
|
|
482
|
+
renderMarkdown
|
|
483
|
+
},
|
|
484
|
+
document.getElementById('transcript'));
|
|
485
|
+
<\/script>
|
|
486
|
+
</body>
|
|
487
|
+
`;
|
|
488
|
+
return htmlData;
|
|
489
|
+
}
|
|
490
|
+
createHTML() {
|
|
491
|
+
const htmlData = `
|
|
492
|
+
<html>
|
|
493
|
+
${this.createHeadElement()}
|
|
494
|
+
${this.createBodyElement()}
|
|
495
|
+
</html>
|
|
496
|
+
`;
|
|
497
|
+
return htmlData;
|
|
498
|
+
}
|
|
499
|
+
}
|
|
500
|
+
const createChatTranscript = async function (transcript, chatSDK) {
|
|
501
|
+
let renderAttachments = arguments.length > 2 && arguments[2] !== undefined ? arguments[2] : false;
|
|
502
|
+
let transcriptOptions = arguments.length > 3 && arguments[3] !== undefined ? arguments[3] : {};
|
|
503
|
+
// eslint-disable-line @typescript-eslint/no-explicit-any
|
|
504
|
+
const transcriptMessages = JSON.parse(transcript);
|
|
505
|
+
const convertBlobToBase64 = async blob => {
|
|
506
|
+
return new Promise(resolve => {
|
|
507
|
+
const reader = new FileReader();
|
|
508
|
+
reader.onloadend = () => resolve(reader.result);
|
|
509
|
+
reader.readAsDataURL(blob);
|
|
510
|
+
});
|
|
511
|
+
};
|
|
512
|
+
let messages = transcriptMessages;
|
|
513
|
+
if (renderAttachments) {
|
|
514
|
+
messages = await Promise.all(transcriptMessages.map(async message => {
|
|
515
|
+
// eslint-disable-line @typescript-eslint/no-explicit-any
|
|
516
|
+
const {
|
|
517
|
+
amsReferences,
|
|
518
|
+
amsMetadata
|
|
519
|
+
} = message;
|
|
520
|
+
if (amsReferences && amsMetadata) {
|
|
521
|
+
const references = JSON.parse(amsReferences);
|
|
522
|
+
const metadata = JSON.parse(amsMetadata);
|
|
523
|
+
const fileMetadata = {
|
|
524
|
+
id: references[0],
|
|
525
|
+
type: metadata[0].contentType
|
|
526
|
+
};
|
|
527
|
+
const blob = await chatSDK.downloadFileAttachment(fileMetadata);
|
|
528
|
+
const base64 = await convertBlobToBase64(blob);
|
|
529
|
+
message.contentUrl = base64;
|
|
530
|
+
}
|
|
531
|
+
return message;
|
|
532
|
+
}));
|
|
533
|
+
}
|
|
534
|
+
const options = {
|
|
535
|
+
...transcriptOptions,
|
|
536
|
+
messages
|
|
537
|
+
};
|
|
538
|
+
const htmlBuilder = new TranscriptHTMLBuilder(options);
|
|
539
|
+
const text = htmlBuilder.createHTML();
|
|
540
|
+
const fileName = `${transcriptOptions.fileName || "transcript"}.html`;
|
|
541
|
+
createFileAndDownload(fileName, text, "text/html");
|
|
542
|
+
};
|
|
543
|
+
export default createChatTranscript;
|
|
@@ -127,6 +127,7 @@ export declare class HtmlAttributeNames {
|
|
|
127
127
|
static readonly unorderedList = "UL";
|
|
128
128
|
static readonly div = "div";
|
|
129
129
|
static readonly aTagName = "a";
|
|
130
|
+
static readonly pTagName = "p";
|
|
130
131
|
static readonly noopenerTag = "noopener";
|
|
131
132
|
static readonly noreferrerTag = "noreferrer";
|
|
132
133
|
static readonly adaptiveCardClassName = "ac-adaptiveCard";
|
|
@@ -1,11 +1,11 @@
|
|
|
1
|
-
import { LogLevel, TelemetryEvent, TelemetryInput } from "./TelemetryConstants";
|
|
2
1
|
import { BaseContract, TelemetryContract } from "./definitions/Contracts";
|
|
3
2
|
import { TelemetryData } from "./definitions/Payload";
|
|
3
|
+
import { LogLevel, TelemetryEvent, TelemetryInput } from "./TelemetryConstants";
|
|
4
4
|
import ChatConfig from "@microsoft/omnichannel-chat-sdk/lib/core/ChatConfig";
|
|
5
|
-
import LiveChatContext from "@microsoft/omnichannel-chat-sdk/lib/core/LiveChatContext";
|
|
6
|
-
import LiveWorkItemDetails from "@microsoft/omnichannel-chat-sdk/lib/core/LiveWorkItemDetails";
|
|
7
5
|
import { IInternalTelemetryData } from "./interfaces/IInternalTelemetryData";
|
|
8
6
|
import { ITelemetryConfig } from "./interfaces/ITelemetryConfig";
|
|
7
|
+
import LiveChatContext from "@microsoft/omnichannel-chat-sdk/lib/core/LiveChatContext";
|
|
8
|
+
import LiveWorkItemDetails from "@microsoft/omnichannel-chat-sdk/lib/core/LiveWorkItemDetails";
|
|
9
9
|
export interface TelemetryEventWrapper {
|
|
10
10
|
Event: TelemetryEvent;
|
|
11
11
|
Description?: string;
|
|
@@ -22,6 +22,7 @@ export interface LoadTelemetryData extends BaseTelemetryData {
|
|
|
22
22
|
OCChatSDKVersion?: string;
|
|
23
23
|
OCChatWidgetVersion?: string;
|
|
24
24
|
OCChatComponentsVersion?: string;
|
|
25
|
+
Description?: string;
|
|
25
26
|
}
|
|
26
27
|
export interface MessageProcessingErrorData extends BaseTelemetryData {
|
|
27
28
|
Event: string;
|
|
@@ -32,3 +32,4 @@ export declare const getWidgetCacheIdfromProps: (props: any, popoutChat?: boolea
|
|
|
32
32
|
export declare const debounceLeading: (fn: any, ms?: number) => (...args: any[]) => void;
|
|
33
33
|
export declare const getConversationDetailsCall: (chatSDK: any) => Promise<any>;
|
|
34
34
|
export declare const checkContactIdError: (e: any) => void;
|
|
35
|
+
export declare const createFileAndDownload: (fileName: string, blobData: string, mimeType: string) => void;
|
|
@@ -1,2 +1,3 @@
|
|
|
1
1
|
import { ILiveChatWidgetContext } from "../../../contexts/common/ILiveChatWidgetContext";
|
|
2
|
-
|
|
2
|
+
import { IDownloadTranscriptProps } from "./interfaces/IDownloadTranscriptProps";
|
|
3
|
+
export declare const downloadTranscript: (chatSDK: any, downloadTranscriptProps: IDownloadTranscriptProps, state?: ILiveChatWidgetContext | undefined) => Promise<void>;
|
|
@@ -1,3 +1,4 @@
|
|
|
1
|
+
import { IWebChatTranscriptConfig } from "./IWebChatTranscriptConfig";
|
|
1
2
|
export interface IDownloadTranscriptProps {
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/**
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* Attachment message prefix for download chat transcript
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@@ -11,4 +12,8 @@ export interface IDownloadTranscriptProps {
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* Callback function for markdown render for chat transcript
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*/
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renderMarkDown?: (transcriptContent: string) => string;
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/**
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* WebChat Transcript config
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*/
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webChatTranscript?: IWebChatTranscriptConfig;
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}
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export interface IWebChatTranscriptConfig {
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disabled?: boolean;
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fileName?: string;
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pageTitle?: string;
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attachmentMessage?: string;
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networkOnlineMessage?: string;
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networkOfflineMessage?: string;
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transcriptBackgroundColor?: string;
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agentAvatarBackgroundColor?: string;
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agentAvatarFontColor?: string;
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customerAvatarBackgroundColor?: string;
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customerAvatarFontColor?: string;
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}
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@@ -0,0 +1,24 @@
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import { StyleOptions } from "botframework-webchat-api";
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import { IDownloadTranscriptProps } from "../../footerstateful/downloadtranscriptstateful/interfaces/IDownloadTranscriptProps";
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import { IWebChatContainerStatefulProps } from "../../webchatcontainerstateful/interfaces/IWebChatContainerStatefulProps";
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declare const createDownloadTranscriptProps: (downloadTranscriptProps: IDownloadTranscriptProps, webChatStyles: StyleOptions, webChatContainerProps?: IWebChatContainerStatefulProps | undefined) => {
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webChatTranscript: {
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disableNewLineMarkdownSupport: boolean | undefined;
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disableMarkdownMessageFormatting: boolean | undefined;
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transcriptBackgroundColor: string | undefined;
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agentAvatarBackgroundColor: string | undefined;
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agentAvatarFontColor: string | undefined;
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customerAvatarBackgroundColor: string | undefined;
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customerAvatarFontColor: string | undefined;
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disabled?: boolean | undefined;
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fileName?: string | undefined;
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pageTitle?: string | undefined;
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attachmentMessage?: string | undefined;
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networkOnlineMessage?: string | undefined;
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networkOfflineMessage?: string | undefined;
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};
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attachmentMessage?: string | undefined;
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bannerMessageOnError?: string | undefined;
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renderMarkDown?: ((transcriptContent: string) => string) | undefined;
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};
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export default createDownloadTranscriptProps;
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