@microsoft/omnichannel-chat-widget 1.0.5-main.d908c85 → 1.0.6-main.0c19ff3

package/lib/esm/common/telemetry/TelemetryHelper.js

@@ -2,9 +2,9 @@ function _defineProperty(obj, key, value) { key = _toPropertyKey(key); if (key i
 function _toPropertyKey(arg) { var key = _toPrimitive(arg, "string"); return typeof key === "symbol" ? key : String(key); }
 function _toPrimitive(input, hint) { if (typeof input !== "object" || input === null) return input; var prim = input[Symbol.toPrimitive]; if (prim !== undefined) { var res = prim.call(input, hint || "default"); if (typeof res !== "object") return res; throw new TypeError("@@toPrimitive must return a primitive value."); } return (hint === "string" ? String : Number)(input); }
 import { ScenarioType, TelemetryEvent } from "./TelemetryConstants";
-import { newGuid } from "../utils";
-import { TelemetryManager } from "./TelemetryManager";
 import { BroadcastService } from "@microsoft/omnichannel-chat-components";
+import { TelemetryManager } from "./TelemetryManager";
+import { newGuid } from "../utils";
 export class TelemetryHelper {
   static buildTelemetryEvent(level, input) {
     switch (input.scenarioType) {
@@ -30,15 +30,16 @@ export class TelemetryHelper {
   static populateBasicProperties(level,
   // eslint-disable-next-line @typescript-eslint/no-unused-vars
   telemetryData) {
-    var _TelemetryManager$Int, _TelemetryManager$Int2, _TelemetryManager$Int3, _TelemetryManager$Int4, _TelemetryManager$Int5, _TelemetryManager$Int6, _TelemetryManager$Int7;
+    var _TelemetryManager$Int, _TelemetryManager$Int2, _TelemetryManager$Int3, _TelemetryManager$Int4, _TelemetryManager$Int5, _TelemetryManager$Int6, _TelemetryManager$Int7, _TelemetryManager$Int8;
     return {
       WidgetId: ((_TelemetryManager$Int = TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int === void 0 ? void 0 : _TelemetryManager$Int.widgetId) ?? "",
       ChatId: ((_TelemetryManager$Int2 = TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int2 === void 0 ? void 0 : _TelemetryManager$Int2.chatId) ?? "",
       ChannelId: ((_TelemetryManager$Int3 = TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int3 === void 0 ? void 0 : _TelemetryManager$Int3.channelId) ?? "lcw2.0",
       ConversationId: ((_TelemetryManager$Int4 = TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int4 === void 0 ? void 0 : _TelemetryManager$Int4.conversationId) ?? "",
       OrganizationId: ((_TelemetryManager$Int5 = TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int5 === void 0 ? void 0 : _TelemetryManager$Int5.orgId) ?? "",
-      LCWRuntimeId: ((_TelemetryManager$Int6 = TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int6 === void 0 ? void 0 : _TelemetryManager$Int6.lcwRuntimeId) ?? "",
-      CurrentRequestId: ((_TelemetryManager$Int7 = TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int7 === void 0 ? void 0 : _TelemetryManager$Int7.currentRequestId) ?? "",
+      OrganizationUrl: ((_TelemetryManager$Int6 = TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int6 === void 0 ? void 0 : _TelemetryManager$Int6.orgUrl) ?? "",
+      LCWRuntimeId: ((_TelemetryManager$Int7 = TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int7 === void 0 ? void 0 : _TelemetryManager$Int7.lcwRuntimeId) ?? "",
+      CurrentRequestId: ((_TelemetryManager$Int8 = TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int8 === void 0 ? void 0 : _TelemetryManager$Int8.currentRequestId) ?? "",
       LogLevel: level
     };
   }
@@ -73,40 +74,41 @@ export class TelemetryHelper {
   static conformToConfigValidationContract(level, input) {
     const payload = input.payload;
     return TelemetryHelper.populate(level, payload, event => {
-      var _TelemetryManager$Int8, _TelemetryManager$Int9, _TelemetryManager$Int10;
+      var _TelemetryManager$Int9, _TelemetryManager$Int10, _TelemetryManager$Int11;
       event.Event = payload.Event;
       event.RequestId = payload.RequestId;
-      event.LCWVersion = (_TelemetryManager$Int8 = TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int8 === void 0 ? void 0 : _TelemetryManager$Int8.environmentVersion;
+      event.LCWVersion = (_TelemetryManager$Int9 = TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int9 === void 0 ? void 0 : _TelemetryManager$Int9.environmentVersion;
       event.CloudType = payload.CloudType;
-      event.Domain = (_TelemetryManager$Int9 = TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int9 === void 0 ? void 0 : _TelemetryManager$Int9.hostName;
+      event.Domain = (_TelemetryManager$Int10 = TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int10 === void 0 ? void 0 : _TelemetryManager$Int10.hostName;
       event.ElapsedTimeInMilliseconds = payload.ElapsedTimeInMilliseconds;
       event.ExceptionDetails = JSON.stringify(payload.ExceptionDetails);
-      event.Language = ((_TelemetryManager$Int10 = TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int10 === void 0 ? void 0 : _TelemetryManager$Int10.chatWidgetLocaleLCID) || "";
+      event.Language = ((_TelemetryManager$Int11 = TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int11 === void 0 ? void 0 : _TelemetryManager$Int11.chatWidgetLocaleLCID) || "";
       event.Description = payload.Data;
     });
   }
   static conformToLoadContract(level, input) {
     const payload = input.payload;
     return TelemetryHelper.populate(level, payload, event => {
-      var _TelemetryManager$Int11, _TelemetryManager$Int12, _TelemetryManager$Int13;
+      var _TelemetryManager$Int12, _TelemetryManager$Int13, _TelemetryManager$Int14;
       event.Event = payload.Event;
+      event.Description = payload.Description;
       event.ResourcePath = payload.ResourcePath;
       event.WidgetState = payload.WidgetState;
       event.ChatState = payload.ChatState;
       event.ChatType = payload.ChatType;
       event.ElapsedTimeInMilliseconds = payload.ElapsedTimeInMilliseconds;
       event.ExceptionDetails = JSON.stringify(payload.ExceptionDetails);
-      event.OCChatSDKVersion = ((_TelemetryManager$Int11 = TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int11 === void 0 ? void 0 : _TelemetryManager$Int11.OCChatSDKVersion) ?? "";
-      event.OCChatWidgetVersion = ((_TelemetryManager$Int12 = TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int12 === void 0 ? void 0 : _TelemetryManager$Int12.chatWidgetVersion) ?? "";
-      event.OCChatComponentsVersion = ((_TelemetryManager$Int13 = TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int13 === void 0 ? void 0 : _TelemetryManager$Int13.chatComponentVersion) ?? "";
+      event.OCChatSDKVersion = ((_TelemetryManager$Int12 = TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int12 === void 0 ? void 0 : _TelemetryManager$Int12.OCChatSDKVersion) ?? "";
+      event.OCChatWidgetVersion = ((_TelemetryManager$Int13 = TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int13 === void 0 ? void 0 : _TelemetryManager$Int13.chatWidgetVersion) ?? "";
+      event.OCChatComponentsVersion = ((_TelemetryManager$Int14 = TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int14 === void 0 ? void 0 : _TelemetryManager$Int14.chatComponentVersion) ?? "";
     });
   }
   static conformToIC3ClientContract(level, input) {
     const payload = input.payload;
     return TelemetryHelper.populate(level, payload, event => {
-      var _TelemetryManager$Int14;
+      var _TelemetryManager$Int15;
       event.Event = payload.Event;
-      event.IC3ClientVersion = (_TelemetryManager$Int14 = TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int14 === void 0 ? void 0 : _TelemetryManager$Int14.IC3ClientVersion;
+      event.IC3ClientVersion = (_TelemetryManager$Int15 = TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int15 === void 0 ? void 0 : _TelemetryManager$Int15.IC3ClientVersion;
       event.SubscriptionId = payload.SubscriptionId;
       event.EndpointUrl = payload.EndpointUrl;
       event.EndpointId = payload.EndpointId;
@@ -212,14 +214,14 @@ _defineProperty(TelemetryHelper, "logActionEvent", (logLevel, payload) => {
   BroadcastService.postMessage(telemetryEvent);
 });
 _defineProperty(TelemetryHelper, "logSDKEvent", (logLevel, payload) => {
-  var _TelemetryManager$Int15;
+  var _TelemetryManager$Int16;
   const telemetryEvent = {
     eventName: (payload === null || payload === void 0 ? void 0 : payload.Event) ?? "",
     logLevel: logLevel,
     payload: {
       ...payload,
       TransactionId: newGuid(),
-      RequestId: (_TelemetryManager$Int15 = TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int15 === void 0 ? void 0 : _TelemetryManager$Int15.currentRequestId
+      RequestId: (_TelemetryManager$Int16 = TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int16 === void 0 ? void 0 : _TelemetryManager$Int16.currentRequestId
     }
   };
   BroadcastService.postMessage(telemetryEvent);

package/lib/esm/common/utils.js

@@ -1,5 +1,5 @@
 var _this = this;
-import { AriaTelemetryConstants, ChatSDKError, Constants, LocaleConstants } from "./Constants";
+import { AriaTelemetryConstants, ChatSDKError, Constants, HtmlAttributeNames, LocaleConstants } from "./Constants";
 import { BroadcastEvent, LogLevel, TelemetryEvent } from "./telemetry/TelemetryConstants";
 import { BroadcastService } from "@microsoft/omnichannel-chat-components";
 import { DataStoreManager } from "./contextDataStore/DataStoreManager";
@@ -382,4 +382,18 @@ export const checkContactIdError = e => {
     };
     BroadcastService.postMessage(contactIdNotFoundErrorEvent);
   }
+};
+export const createFileAndDownload = (fileName, blobData, mimeType) => {
+  const aElement = document.createElement("a");
+  const blob = new Blob([blobData], {
+    type: mimeType
+  });
+  const objectUrl = URL.createObjectURL(blob);
+  aElement.setAttribute(HtmlAttributeNames.href, objectUrl);
+  aElement.setAttribute(HtmlAttributeNames.download, fileName);
+  aElement.setAttribute(HtmlAttributeNames.ariaHidden, "true");
+  aElement.style.display = "none";
+  document.body.appendChild(aElement);
+  aElement.click();
+  document.body.removeChild(aElement);
 };

package/lib/esm/components/footerstateful/FooterStateful.js

@@ -16,7 +16,7 @@ import useChatSDKStore from "../../hooks/useChatSDKStore";
 export const FooterStateful = props => {
   var _footerProps$controlP3, _footerProps$controlP4;
   const [state, dispatch] = useChatContextStore();
-  // hideFooterDisplay - the purpose of this is to keep the footer always "active", 
+  // hideFooterDisplay - the purpose of this is to keep the footer always "active",
   // but hide it visually in certain states (e.g., loading state) and show in some other states (e.g. active state).
   // The reason for this approach is to make sure that state variables for audio notification work correctly after minimizing
   const {
@@ -36,7 +36,7 @@ export const FooterStateful = props => {
           Event: TelemetryEvent.DownloadTranscriptButtonClicked,
           Description: "Download Transcript button clicked."
         });
-        await downloadTranscript(chatSDK, downloadTranscriptProps === null || downloadTranscriptProps === void 0 ? void 0 : downloadTranscriptProps.renderMarkDown, downloadTranscriptProps === null || downloadTranscriptProps === void 0 ? void 0 : downloadTranscriptProps.bannerMessageOnError, downloadTranscriptProps === null || downloadTranscriptProps === void 0 ? void 0 : downloadTranscriptProps.attachmentMessage, state);
+        await downloadTranscript(chatSDK, downloadTranscriptProps, state);
       } catch (ex) {
         TelemetryHelper.logActionEvent(LogLevel.ERROR, {
           Event: TelemetryEvent.DownloadTranscriptFailed,

package/lib/esm/components/footerstateful/downloadtranscriptstateful/DownloadTranscriptStateful.js

@@ -1,9 +1,11 @@
-import { Constants, HtmlAttributeNames, TranscriptConstants } from "../../../common/Constants";
+import { Constants, TranscriptConstants } from "../../../common/Constants";
 import { NotificationScenarios } from "../../webchatcontainerstateful/webchatcontroller/enums/NotificationScenarios";
 import { NotificationHandler } from "../../webchatcontainerstateful/webchatcontroller/notification/NotificationHandler";
 import { TelemetryHelper } from "../../../common/telemetry/TelemetryHelper";
 import { LogLevel, TelemetryEvent } from "../../../common/telemetry/TelemetryConstants";
+import createChatTranscript from "../../../plugins/createChatTranscript";
 import DOMPurify from "dompurify";
+import { createFileAndDownload, isNullOrUndefined } from "../../../common/utils";
 const processDisplayName = displayName => {
   // if displayname matches "teamsvisitor:<some alphanumeric string>", we replace it with "Customer"
   const displayNameRegex = ".+:.+";
@@ -154,7 +156,7 @@ const beautifyChatTranscripts = (chatTranscripts, renderMarkDown, attachmentMess
 };
 
 // eslint-disable-next-line @typescript-eslint/no-explicit-any
-export const downloadTranscript = async (chatSDK, renderMarkDown, bannerMessageOnError, attachmentMessage, state) => {
+export const downloadTranscript = async (chatSDK, downloadTranscriptProps, state) => {
   var _state$domainStates, _state$domainStates2, _state$domainStates2$;
   // Need to keep existing request id for scenarios when trnascript is downloaded after endchat
   const liveChatContext = {
@@ -167,18 +169,25 @@ export const downloadTranscript = async (chatSDK, renderMarkDown, bannerMessageO
   if (typeof data === Constants.String) {
     data = JSON.parse(data);
   }
+  const {
+    bannerMessageOnError,
+    renderMarkDown,
+    attachmentMessage,
+    webChatTranscript
+  } = downloadTranscriptProps;
   if (data[Constants.ChatMessagesJson] !== null && data[Constants.ChatMessagesJson] !== undefined) {
-    const chatTranscripts = window.btoa(encodeURIComponent(beautifyChatTranscripts(data[Constants.ChatMessagesJson], renderMarkDown, attachmentMessage)));
-    const byteCharacters = decodeURIComponent(window.atob(chatTranscripts));
-    const blob = new Blob([byteCharacters], {
-      "type": "text/html;charset=utf-8"
-    });
-    const link = document.createElement("a");
-    document.body.appendChild(link);
-    link.setAttribute(HtmlAttributeNames.download, TranscriptConstants.ChatTranscriptDownloadFile);
-    link.setAttribute(HtmlAttributeNames.href, URL.createObjectURL(blob));
-    link.setAttribute(HtmlAttributeNames.ariaHidden, "true");
-    link.click();
+    const useWebChatTranscript = isNullOrUndefined(webChatTranscript === null || webChatTranscript === void 0 ? void 0 : webChatTranscript.disabled) || (webChatTranscript === null || webChatTranscript === void 0 ? void 0 : webChatTranscript.disabled) === false;
+    if (useWebChatTranscript) {
+      const transcriptOptions = {
+        ...webChatTranscript
+      };
+      await createChatTranscript(data[Constants.ChatMessagesJson], chatSDK, false, transcriptOptions);
+    } else {
+      // Legacy Transcript
+      const chatTranscripts = window.btoa(encodeURIComponent(beautifyChatTranscripts(data[Constants.ChatMessagesJson], renderMarkDown, attachmentMessage)));
+      const byteCharacters = decodeURIComponent(window.atob(chatTranscripts));
+      createFileAndDownload(TranscriptConstants.ChatTranscriptDownloadFile, byteCharacters, "text/html;charset=utf-8");
+    }
   } else {
     TelemetryHelper.logActionEvent(LogLevel.ERROR, {
       Event: TelemetryEvent.DownloadTranscriptResponseNullOrUndefined,

package/lib/esm/components/footerstateful/downloadtranscriptstateful/interfaces/IWebChatTranscriptConfig.js

@@ -0,0 +1 @@
+export {};

package/lib/esm/components/livechatwidget/common/createDownloadTranscriptProps.js

@@ -0,0 +1,20 @@
+import { defaultWebChatContainerStatefulProps } from "../../webchatcontainerstateful/common/defaultProps/defaultWebChatContainerStatefulProps";
+const createDownloadTranscriptProps = (downloadTranscriptProps, webChatStyles, webChatContainerProps) => {
+  const disableNewLineMarkdownSupport = (webChatContainerProps === null || webChatContainerProps === void 0 ? void 0 : webChatContainerProps.disableNewLineMarkdownSupport) ?? defaultWebChatContainerStatefulProps.disableNewLineMarkdownSupport;
+  const disableMarkdownMessageFormatting = (webChatContainerProps === null || webChatContainerProps === void 0 ? void 0 : webChatContainerProps.disableMarkdownMessageFormatting) ?? defaultWebChatContainerStatefulProps.disableMarkdownMessageFormatting;
+  const props = {
+    ...downloadTranscriptProps,
+    webChatTranscript: {
+      ...(downloadTranscriptProps === null || downloadTranscriptProps === void 0 ? void 0 : downloadTranscriptProps.webChatTranscript),
+      disableNewLineMarkdownSupport,
+      disableMarkdownMessageFormatting,
+      transcriptBackgroundColor: webChatStyles === null || webChatStyles === void 0 ? void 0 : webChatStyles.backgroundColor,
+      agentAvatarBackgroundColor: webChatStyles === null || webChatStyles === void 0 ? void 0 : webChatStyles.bubbleBackground,
+      agentAvatarFontColor: webChatStyles === null || webChatStyles === void 0 ? void 0 : webChatStyles.bubbleTextColor,
+      customerAvatarBackgroundColor: webChatStyles === null || webChatStyles === void 0 ? void 0 : webChatStyles.bubbleFromUserBackground,
+      customerAvatarFontColor: webChatStyles === null || webChatStyles === void 0 ? void 0 : webChatStyles.bubbleFromUserTextColor
+    }
+  };
+  return props;
+};
+export default createDownloadTranscriptProps;

package/lib/esm/components/livechatwidget/common/defaultProps/dummyDefaultProps.js

@@ -595,7 +595,15 @@ export const dummyDefaultProps = {
   downloadTranscriptProps: {
     bannerMessageOnError: "Download transcript failed.",
     renderMarkDown: undefined,
-    attachmentMessage: "The following attachment was uploaded during the conversation:"
+    attachmentMessage: "The following attachment was uploaded during the conversation:",
+    webChatTranscript: {
+      disabled: false,
+      fileName: "transcript",
+      pageTitle: "Customer Transcript",
+      attachmentMessage: "The following attachment was uploaded during the conversation: ",
+      networkOnlineMessage: "Connection restored. Please refresh the page",
+      networkOfflineMessage: "Network Error. Please make sure you are connected to the internet."
+    }
   },
   emailTranscriptPane: {
     componentOverrides: {

package/lib/esm/components/livechatwidget/common/startChat.js

@@ -55,12 +55,13 @@ const prepareStartChat = async (props, chatSDK, state, dispatch, setAdapter) =>
 
 // eslint-disable-next-line @typescript-eslint/no-explicit-any
 const setPreChatAndInitiateChat = async (chatSDK, dispatch, setAdapter, isProactiveChat, proactiveChatEnablePrechatState, state, props) => {
+  var _props$controlProps;
   //Handle reconnect scenario
 
   // Getting prechat Survey Context
   const parseToJson = false;
   const preChatSurveyResponse = await chatSDK.getPreChatSurvey(parseToJson);
-  const showPrechat = isProactiveChat ? preChatSurveyResponse && proactiveChatEnablePrechatState : preChatSurveyResponse;
+  const showPrechat = isProactiveChat ? preChatSurveyResponse && proactiveChatEnablePrechatState : preChatSurveyResponse && !(props !== null && props !== void 0 && (_props$controlProps = props.controlProps) !== null && _props$controlProps !== void 0 && _props$controlProps.hidePreChatSurveyPane);
   if (showPrechat) {
     dispatch({
       type: LiveChatWidgetActionType.SET_PRE_CHAT_SURVEY_RESPONSE,
@@ -86,13 +87,13 @@ const setPreChatAndInitiateChat = async (chatSDK, dispatch, setAdapter, isProact
 
 // eslint-disable-next-line @typescript-eslint/no-explicit-any
 const initStartChat = async (chatSDK, dispatch, setAdapter, props, params, persistedState) => {
-  var _props$controlProps;
+  var _props$controlProps2;
   let isStartChatSuccessful = false;
   const chatConfig = props === null || props === void 0 ? void 0 : props.chatConfig;
   const getAuthToken = props === null || props === void 0 ? void 0 : props.getAuthToken;
-  const hideErrorUIPane = props === null || props === void 0 ? void 0 : (_props$controlProps = props.controlProps) === null || _props$controlProps === void 0 ? void 0 : _props$controlProps.hideErrorUIPane;
+  const hideErrorUIPane = props === null || props === void 0 ? void 0 : (_props$controlProps2 = props.controlProps) === null || _props$controlProps2 === void 0 ? void 0 : _props$controlProps2.hideErrorUIPane;
   try {
-    var _newAdapter$activity$, _TelemetryTimers$Widg;
+    var _newAdapter$activity$, _TelemetryTimers$Widg2;
     //Start widget load timer
     TelemetryTimers.WidgetLoadTimer = createTimer();
     TelemetryHelper.logLoadingEvent(LogLevel.INFO, {
@@ -168,10 +169,16 @@ const initStartChat = async (chatSDK, dispatch, setAdapter, props, params, persi
       });
     }
     if (persistedState) {
+      var _TelemetryTimers$Widg;
       dispatch({
         type: LiveChatWidgetActionType.SET_WIDGET_STATE,
         payload: persistedState
       });
+      TelemetryHelper.logLoadingEvent(LogLevel.INFO, {
+        Event: TelemetryEvent.WidgetLoadComplete,
+        Description: "Widget load complete. Persisted state retrieved",
+        ElapsedTimeInMilliseconds: TelemetryTimers === null || TelemetryTimers === void 0 ? void 0 : (_TelemetryTimers$Widg = TelemetryTimers.WidgetLoadTimer) === null || _TelemetryTimers$Widg === void 0 ? void 0 : _TelemetryTimers$Widg.milliSecondsElapsed
+      });
       await setPostChatContextAndLoadSurvey(chatSDK, dispatch, true);
       return;
     }
@@ -185,7 +192,7 @@ const initStartChat = async (chatSDK, dispatch, setAdapter, props, params, persi
     TelemetryHelper.logLoadingEvent(LogLevel.INFO, {
       Event: TelemetryEvent.WidgetLoadComplete,
       Description: "Widget load complete",
-      ElapsedTimeInMilliseconds: TelemetryTimers === null || TelemetryTimers === void 0 ? void 0 : (_TelemetryTimers$Widg = TelemetryTimers.WidgetLoadTimer) === null || _TelemetryTimers$Widg === void 0 ? void 0 : _TelemetryTimers$Widg.milliSecondsElapsed
+      ElapsedTimeInMilliseconds: TelemetryTimers === null || TelemetryTimers === void 0 ? void 0 : (_TelemetryTimers$Widg2 = TelemetryTimers.WidgetLoadTimer) === null || _TelemetryTimers$Widg2 === void 0 ? void 0 : _TelemetryTimers$Widg2.milliSecondsElapsed
     });
 
     // Set post chat context in state
@@ -195,15 +202,10 @@ const initStartChat = async (chatSDK, dispatch, setAdapter, props, params, persi
     // Updating chat session detail for telemetry
     await updateSessionDataForTelemetry(chatSDK, dispatch);
   } catch (ex) {
-    TelemetryHelper.logLoadingEvent(LogLevel.ERROR, {
-      Event: TelemetryEvent.WidgetLoadFailed,
-      ExceptionDetails: {
-        Exception: `Widget load Failed: ${ex}`
-      }
-    });
-    NotificationHandler.notifyError(NotificationScenarios.Connection, "Start Chat Failed: " + ex);
+    var _TelemetryTimers$Widg4;
     // eslint-disable-next-line @typescript-eslint/no-explicit-any
     if (ex.message === ChatSDKError.WidgetUseOutsideOperatingHour) {
+      var _TelemetryTimers$Widg3;
       dispatch({
         type: LiveChatWidgetActionType.SET_OUTSIDE_OPERATING_HOURS,
         payload: true
@@ -212,8 +214,21 @@ const initStartChat = async (chatSDK, dispatch, setAdapter, props, params, persi
         type: LiveChatWidgetActionType.SET_CONVERSATION_STATE,
         payload: ConversationState.OutOfOffice
       });
+      TelemetryHelper.logLoadingEvent(LogLevel.INFO, {
+        Event: TelemetryEvent.WidgetLoadComplete,
+        Description: "Widget load complete. Widget is OOOH.",
+        ElapsedTimeInMilliseconds: TelemetryTimers === null || TelemetryTimers === void 0 ? void 0 : (_TelemetryTimers$Widg3 = TelemetryTimers.WidgetLoadTimer) === null || _TelemetryTimers$Widg3 === void 0 ? void 0 : _TelemetryTimers$Widg3.milliSecondsElapsed
+      });
       return;
     }
+    TelemetryHelper.logLoadingEvent(LogLevel.ERROR, {
+      Event: TelemetryEvent.WidgetLoadFailed,
+      ExceptionDetails: {
+        Exception: `Widget load Failed: ${ex}`
+      },
+      ElapsedTimeInMilliseconds: TelemetryTimers === null || TelemetryTimers === void 0 ? void 0 : (_TelemetryTimers$Widg4 = TelemetryTimers.WidgetLoadTimer) === null || _TelemetryTimers$Widg4 === void 0 ? void 0 : _TelemetryTimers$Widg4.milliSecondsElapsed
+    });
+    NotificationHandler.notifyError(NotificationScenarios.Connection, "Start Chat Failed: " + ex);
     dispatch({
       type: LiveChatWidgetActionType.SET_START_CHAT_FAILING,
       payload: true

package/lib/esm/components/livechatwidget/livechatwidgetstateful/LiveChatWidgetStateful.js

@@ -15,6 +15,7 @@ import CallingContainerStateful from "../../callingcontainerstateful/CallingCont
 import ChatButtonStateful from "../../chatbuttonstateful/ChatButtonStateful";
 import ConfirmationPaneStateful from "../../confirmationpanestateful/ConfirmationPaneStateful";
 import { ConversationState } from "../../../contexts/common/ConversationState";
+import createDownloadTranscriptProps from "../common/createDownloadTranscriptProps";
 import { DataStoreManager } from "../../../common/contextDataStore/DataStoreManager";
 import { ElementType } from "@microsoft/omnichannel-chat-components";
 import EmailTranscriptPaneStateful from "../../emailtranscriptpanestateful/EmailTranscriptPaneStateful";
@@ -49,7 +50,7 @@ import useChatAdapterStore from "../../../hooks/useChatAdapterStore";
 import useChatContextStore from "../../../hooks/useChatContextStore";
 import useChatSDKStore from "../../../hooks/useChatSDKStore";
 export const LiveChatWidgetStateful = props => {
-  var _props$webChatContain, _props$styleProps, _chatSDK$omnichannelC, _props$controlProps, _props$controlProps2, _state$appStates7, _props$webChatContain5, _state$appStates14, _props$webChatContain6, _props$styleProps2, _props$controlProps11, _props$controlProps12, _props$componentOverr, _props$controlProps13, _props$componentOverr2, _props$controlProps14, _props$componentOverr3, _props$controlProps15, _props$componentOverr4, _props$controlProps16, _props$componentOverr5, _props$controlProps17, _props$componentOverr6, _props$controlProps18, _props$componentOverr7, _props$controlProps19, _props$controlProps20, _props$componentOverr8, _props$controlProps21, _props$componentOverr9, _props$controlProps22, _props$componentOverr10, _props$componentOverr11, _props$componentOverr12;
+  var _props$webChatContain, _props$styleProps, _chatSDK$omnichannelC, _props$controlProps, _props$controlProps2, _state$appStates7, _props$webChatContain5, _state$appStates14, _props$webChatContain6, _livechatProps$webCha, _livechatProps$styleP, _livechatProps$contro, _livechatProps$contro2, _livechatProps$compon, _livechatProps$contro3, _livechatProps$compon2, _livechatProps$contro4, _livechatProps$compon3, _livechatProps$contro5, _livechatProps$compon4, _livechatProps$contro6, _livechatProps$compon5, _livechatProps$contro7, _livechatProps$compon6, _livechatProps$contro8, _livechatProps$compon7, _livechatProps$contro9, _livechatProps$contro10, _livechatProps$compon8, _livechatProps$contro11, _livechatProps$compon9, _livechatProps$contro12, _livechatProps$compon10, _livechatProps$compon11, _livechatProps$compon12;
   const [state, dispatch] = useChatContextStore();
   // eslint-disable-next-line @typescript-eslint/no-explicit-any
   const [adapter, setAdapter] = useChatAdapterStore();
@@ -545,12 +546,11 @@ export const LiveChatWidgetStateful = props => {
     if (state.appStates.conversationState === ConversationState.Active &&
         props.controlProps?.hideStartChatButton === true) {
         // eslint-disable-next-line @typescript-eslint/no-explicit-any
-        
-        window.onbeforeunload = function () {
+          window.onbeforeunload = function () {
             const prompt = Constants.BrowserUnloadConfirmationMessage;
             return prompt;
         };
-              // eslint-disable-next-line @typescript-eslint/no-explicit-any
+          // eslint-disable-next-line @typescript-eslint/no-explicit-any
         window.onunload = function () {
             initiateEndChatOnBrowserUnload();
         };
@@ -601,55 +601,63 @@ export const LiveChatWidgetStateful = props => {
   const confirmationPaneProps = initConfirmationPropsComposer(props);
   // eslint-disable-next-line @typescript-eslint/no-explicit-any
   const prepareEndChatRelay = () => prepareEndChat(props, chatSDK, state, dispatch, setAdapter, setWebChatStyles, adapter, uwid.current);
+  const downloadTranscriptProps = createDownloadTranscriptProps(props.downloadTranscriptProps, {
+    ...(defaultWebChatContainerStatefulProps === null || defaultWebChatContainerStatefulProps === void 0 ? void 0 : defaultWebChatContainerStatefulProps.webChatStyles),
+    ...((_props$webChatContain6 = props.webChatContainerProps) === null || _props$webChatContain6 === void 0 ? void 0 : _props$webChatContain6.webChatStyles)
+  }, props.webChatContainerProps);
+  const livechatProps = {
+    ...props,
+    downloadTranscriptProps
+  };
   return /*#__PURE__*/React.createElement(React.Fragment, null, /*#__PURE__*/React.createElement("style", null, `
             ::-webkit-scrollbar {
                 width: ${scrollbarProps.width};
             }
-            
+
             ::-webkit-scrollbar-track {
                 background: ${scrollbarProps.trackBackgroundColor};
             }
-            
+
             ::-webkit-scrollbar-thumb {
                 background: ${scrollbarProps.thumbBackgroundColor};
                 border-radius: ${scrollbarProps.thumbBorderRadius};
             }
-            
+
             ::-webkit-scrollbar-thumb:hover {
                 background: ${scrollbarProps.thumbHoverColor};
-            } 
+            }
             `), /*#__PURE__*/React.createElement(Composer, _extends({}, webChatProps, {
     styleOptions: webChatStyles,
-    directLine: ((_props$webChatContain6 = props.webChatContainerProps) === null || _props$webChatContain6 === void 0 ? void 0 : _props$webChatContain6.directLine) ?? adapter ?? defaultWebChatContainerStatefulProps.directLine
+    directLine: ((_livechatProps$webCha = livechatProps.webChatContainerProps) === null || _livechatProps$webCha === void 0 ? void 0 : _livechatProps$webCha.directLine) ?? adapter ?? defaultWebChatContainerStatefulProps.directLine
   }), /*#__PURE__*/React.createElement(Stack, {
     id: widgetElementId,
     styles: generalStyles,
-    className: (_props$styleProps2 = props.styleProps) === null || _props$styleProps2 === void 0 ? void 0 : _props$styleProps2.className
-  }, !((_props$controlProps11 = props.controlProps) !== null && _props$controlProps11 !== void 0 && _props$controlProps11.hideChatButton) && !((_props$controlProps12 = props.controlProps) !== null && _props$controlProps12 !== void 0 && _props$controlProps12.hideStartChatButton) && shouldShowChatButton(state) && (decodeComponentString((_props$componentOverr = props.componentOverrides) === null || _props$componentOverr === void 0 ? void 0 : _props$componentOverr.chatButton) || /*#__PURE__*/React.createElement(ChatButtonStateful, {
-    buttonProps: props.chatButtonProps,
-    outOfOfficeButtonProps: props.outOfOfficeChatButtonProps,
+    className: (_livechatProps$styleP = livechatProps.styleProps) === null || _livechatProps$styleP === void 0 ? void 0 : _livechatProps$styleP.className
+  }, !((_livechatProps$contro = livechatProps.controlProps) !== null && _livechatProps$contro !== void 0 && _livechatProps$contro.hideChatButton) && !((_livechatProps$contro2 = livechatProps.controlProps) !== null && _livechatProps$contro2 !== void 0 && _livechatProps$contro2.hideStartChatButton) && shouldShowChatButton(state) && (decodeComponentString((_livechatProps$compon = livechatProps.componentOverrides) === null || _livechatProps$compon === void 0 ? void 0 : _livechatProps$compon.chatButton) || /*#__PURE__*/React.createElement(ChatButtonStateful, {
+    buttonProps: livechatProps.chatButtonProps,
+    outOfOfficeButtonProps: livechatProps.outOfOfficeChatButtonProps,
     startChat: prepareStartChatRelay
-  })), !((_props$controlProps13 = props.controlProps) !== null && _props$controlProps13 !== void 0 && _props$controlProps13.hideProactiveChatPane) && shouldShowProactiveChatPane(state) && (decodeComponentString((_props$componentOverr2 = props.componentOverrides) === null || _props$componentOverr2 === void 0 ? void 0 : _props$componentOverr2.proactiveChatPane) || /*#__PURE__*/React.createElement(ProactiveChatPaneStateful, {
-    proactiveChatProps: props.proactiveChatPaneProps,
+  })), !((_livechatProps$contro3 = livechatProps.controlProps) !== null && _livechatProps$contro3 !== void 0 && _livechatProps$contro3.hideProactiveChatPane) && shouldShowProactiveChatPane(state) && (decodeComponentString((_livechatProps$compon2 = livechatProps.componentOverrides) === null || _livechatProps$compon2 === void 0 ? void 0 : _livechatProps$compon2.proactiveChatPane) || /*#__PURE__*/React.createElement(ProactiveChatPaneStateful, {
+    proactiveChatProps: livechatProps.proactiveChatPaneProps,
     startChat: prepareStartChatRelay
-  })), !((_props$controlProps14 = props.controlProps) !== null && _props$controlProps14 !== void 0 && _props$controlProps14.hideHeader) && shouldShowHeader(state) && (decodeComponentString((_props$componentOverr3 = props.componentOverrides) === null || _props$componentOverr3 === void 0 ? void 0 : _props$componentOverr3.header) || /*#__PURE__*/React.createElement(HeaderStateful, {
-    headerProps: props.headerProps,
-    outOfOfficeHeaderProps: props.outOfOfficeHeaderProps,
+  })), !((_livechatProps$contro4 = livechatProps.controlProps) !== null && _livechatProps$contro4 !== void 0 && _livechatProps$contro4.hideHeader) && shouldShowHeader(state) && (decodeComponentString((_livechatProps$compon3 = livechatProps.componentOverrides) === null || _livechatProps$compon3 === void 0 ? void 0 : _livechatProps$compon3.header) || /*#__PURE__*/React.createElement(HeaderStateful, {
+    headerProps: livechatProps.headerProps,
+    outOfOfficeHeaderProps: livechatProps.outOfOfficeHeaderProps,
     endChat: endChatRelay
-  })), !((_props$controlProps15 = props.controlProps) !== null && _props$controlProps15 !== void 0 && _props$controlProps15.hideLoadingPane) && shouldShowLoadingPane(state) && (decodeComponentString((_props$componentOverr4 = props.componentOverrides) === null || _props$componentOverr4 === void 0 ? void 0 : _props$componentOverr4.loadingPane) || /*#__PURE__*/React.createElement(LoadingPaneStateful, {
-    loadingPaneProps: props.loadingPaneProps,
-    startChatErrorPaneProps: props.startChatErrorPaneProps
-  })), !((_props$controlProps16 = props.controlProps) !== null && _props$controlProps16 !== void 0 && _props$controlProps16.hideOutOfOfficeHoursPane) && shouldShowOutOfOfficeHoursPane(state) && (decodeComponentString((_props$componentOverr5 = props.componentOverrides) === null || _props$componentOverr5 === void 0 ? void 0 : _props$componentOverr5.outOfOfficeHoursPane) || /*#__PURE__*/React.createElement(OutOfOfficeHoursPaneStateful, props.outOfOfficeHoursPaneProps)), !((_props$controlProps17 = props.controlProps) !== null && _props$controlProps17 !== void 0 && _props$controlProps17.hideReconnectChatPane) && shouldShowReconnectChatPane(state) && (decodeComponentString((_props$componentOverr6 = props.componentOverrides) === null || _props$componentOverr6 === void 0 ? void 0 : _props$componentOverr6.reconnectChatPane) || /*#__PURE__*/React.createElement(ReconnectChatPaneStateful, {
-    reconnectChatProps: props.reconnectChatPaneProps,
+  })), !((_livechatProps$contro5 = livechatProps.controlProps) !== null && _livechatProps$contro5 !== void 0 && _livechatProps$contro5.hideLoadingPane) && shouldShowLoadingPane(state) && (decodeComponentString((_livechatProps$compon4 = livechatProps.componentOverrides) === null || _livechatProps$compon4 === void 0 ? void 0 : _livechatProps$compon4.loadingPane) || /*#__PURE__*/React.createElement(LoadingPaneStateful, {
+    loadingPaneProps: livechatProps.loadingPaneProps,
+    startChatErrorPaneProps: livechatProps.startChatErrorPaneProps
+  })), !((_livechatProps$contro6 = livechatProps.controlProps) !== null && _livechatProps$contro6 !== void 0 && _livechatProps$contro6.hideOutOfOfficeHoursPane) && shouldShowOutOfOfficeHoursPane(state) && (decodeComponentString((_livechatProps$compon5 = livechatProps.componentOverrides) === null || _livechatProps$compon5 === void 0 ? void 0 : _livechatProps$compon5.outOfOfficeHoursPane) || /*#__PURE__*/React.createElement(OutOfOfficeHoursPaneStateful, livechatProps.outOfOfficeHoursPaneProps)), !((_livechatProps$contro7 = livechatProps.controlProps) !== null && _livechatProps$contro7 !== void 0 && _livechatProps$contro7.hideReconnectChatPane) && shouldShowReconnectChatPane(state) && (decodeComponentString((_livechatProps$compon6 = livechatProps.componentOverrides) === null || _livechatProps$compon6 === void 0 ? void 0 : _livechatProps$compon6.reconnectChatPane) || /*#__PURE__*/React.createElement(ReconnectChatPaneStateful, {
+    reconnectChatProps: livechatProps.reconnectChatPaneProps,
     initStartChat: initStartChatRelay
-  })), !((_props$controlProps18 = props.controlProps) !== null && _props$controlProps18 !== void 0 && _props$controlProps18.hidePreChatSurveyPane) && shouldShowPreChatSurveyPane(state) && (decodeComponentString((_props$componentOverr7 = props.componentOverrides) === null || _props$componentOverr7 === void 0 ? void 0 : _props$componentOverr7.preChatSurveyPane) || /*#__PURE__*/React.createElement(PreChatSurveyPaneStateful, {
-    surveyProps: props.preChatSurveyPaneProps,
+  })), !((_livechatProps$contro8 = livechatProps.controlProps) !== null && _livechatProps$contro8 !== void 0 && _livechatProps$contro8.hidePreChatSurveyPane) && shouldShowPreChatSurveyPane(state) && (decodeComponentString((_livechatProps$compon7 = livechatProps.componentOverrides) === null || _livechatProps$compon7 === void 0 ? void 0 : _livechatProps$compon7.preChatSurveyPane) || /*#__PURE__*/React.createElement(PreChatSurveyPaneStateful, {
+    surveyProps: livechatProps.preChatSurveyPaneProps,
     initStartChat: initStartChatRelay
-  })), !((_props$controlProps19 = props.controlProps) !== null && _props$controlProps19 !== void 0 && _props$controlProps19.hideCallingContainer) && shouldShowCallingContainer(state) && /*#__PURE__*/React.createElement(CallingContainerStateful, _extends({
+  })), !((_livechatProps$contro9 = livechatProps.controlProps) !== null && _livechatProps$contro9 !== void 0 && _livechatProps$contro9.hideCallingContainer) && shouldShowCallingContainer(state) && /*#__PURE__*/React.createElement(CallingContainerStateful, _extends({
     voiceVideoCallingSdk: voiceVideoCallingSDK
-  }, props.callingContainerProps)), !((_props$controlProps20 = props.controlProps) !== null && _props$controlProps20 !== void 0 && _props$controlProps20.hideWebChatContainer) && shouldShowWebChatContainer(state) && (decodeComponentString((_props$componentOverr8 = props.componentOverrides) === null || _props$componentOverr8 === void 0 ? void 0 : _props$componentOverr8.webChatContainer) || /*#__PURE__*/React.createElement(WebChatContainerStateful, props.webChatContainerProps)), !((_props$controlProps21 = props.controlProps) !== null && _props$controlProps21 !== void 0 && _props$controlProps21.hideConfirmationPane) && shouldShowConfirmationPane(state) && (decodeComponentString((_props$componentOverr9 = props.componentOverrides) === null || _props$componentOverr9 === void 0 ? void 0 : _props$componentOverr9.confirmationPane) || /*#__PURE__*/React.createElement(ConfirmationPaneStateful, _extends({}, confirmationPaneProps, {
+  }, livechatProps.callingContainerProps)), !((_livechatProps$contro10 = livechatProps.controlProps) !== null && _livechatProps$contro10 !== void 0 && _livechatProps$contro10.hideWebChatContainer) && shouldShowWebChatContainer(state) && (decodeComponentString((_livechatProps$compon8 = livechatProps.componentOverrides) === null || _livechatProps$compon8 === void 0 ? void 0 : _livechatProps$compon8.webChatContainer) || /*#__PURE__*/React.createElement(WebChatContainerStateful, livechatProps.webChatContainerProps)), !((_livechatProps$contro11 = livechatProps.controlProps) !== null && _livechatProps$contro11 !== void 0 && _livechatProps$contro11.hideConfirmationPane) && shouldShowConfirmationPane(state) && (decodeComponentString((_livechatProps$compon9 = livechatProps.componentOverrides) === null || _livechatProps$compon9 === void 0 ? void 0 : _livechatProps$compon9.confirmationPane) || /*#__PURE__*/React.createElement(ConfirmationPaneStateful, _extends({}, confirmationPaneProps, {
     setPostChatContext: setPostChatContextRelay,
     prepareEndChat: prepareEndChatRelay
-  }))), !((_props$controlProps22 = props.controlProps) !== null && _props$controlProps22 !== void 0 && _props$controlProps22.hidePostChatLoadingPane) && shouldShowPostChatLoadingPane(state) && (decodeComponentString((_props$componentOverr10 = props.componentOverrides) === null || _props$componentOverr10 === void 0 ? void 0 : _props$componentOverr10.postChatLoadingPane) || /*#__PURE__*/React.createElement(PostChatLoadingPaneStateful, props.postChatLoadingPaneProps)), shouldShowPostChatSurveyPane(state) && (decodeComponentString((_props$componentOverr11 = props.componentOverrides) === null || _props$componentOverr11 === void 0 ? void 0 : _props$componentOverr11.postChatSurveyPane) || /*#__PURE__*/React.createElement(PostChatSurveyPaneStateful, _extends({}, props.postChatSurveyPaneProps, props.chatSDK))), createFooter(props, state), shouldShowEmailTranscriptPane(state) && (decodeComponentString((_props$componentOverr12 = props.componentOverrides) === null || _props$componentOverr12 === void 0 ? void 0 : _props$componentOverr12.emailTranscriptPane) || /*#__PURE__*/React.createElement(EmailTranscriptPaneStateful, props.emailTranscriptPane)))));
+  }))), !((_livechatProps$contro12 = livechatProps.controlProps) !== null && _livechatProps$contro12 !== void 0 && _livechatProps$contro12.hidePostChatLoadingPane) && shouldShowPostChatLoadingPane(state) && (decodeComponentString((_livechatProps$compon10 = livechatProps.componentOverrides) === null || _livechatProps$compon10 === void 0 ? void 0 : _livechatProps$compon10.postChatLoadingPane) || /*#__PURE__*/React.createElement(PostChatLoadingPaneStateful, livechatProps.postChatLoadingPaneProps)), shouldShowPostChatSurveyPane(state) && (decodeComponentString((_livechatProps$compon11 = livechatProps.componentOverrides) === null || _livechatProps$compon11 === void 0 ? void 0 : _livechatProps$compon11.postChatSurveyPane) || /*#__PURE__*/React.createElement(PostChatSurveyPaneStateful, _extends({}, livechatProps.postChatSurveyPaneProps, livechatProps.chatSDK))), createFooter(livechatProps, state), shouldShowEmailTranscriptPane(state) && (decodeComponentString((_livechatProps$compon12 = livechatProps.componentOverrides) === null || _livechatProps$compon12 === void 0 ? void 0 : _livechatProps$compon12.emailTranscriptPane) || /*#__PURE__*/React.createElement(EmailTranscriptPaneStateful, livechatProps.emailTranscriptPane)))));
 };
 export default LiveChatWidgetStateful;

package/lib/esm/components/prechatsurveypanestateful/PreChatSurveyPaneStateful.js

@@ -113,6 +113,12 @@ export const PreChatSurveyPaneStateful = props => {
         const current = children[index];
         if (current && current.className == HtmlAttributeNames.adaptiveCardTextBlockClassName) {
           value = current.innerHTML;
+          if (current.childElementCount > 0) {
+            const paragraph = current.children[0];
+            if (paragraph.tagName.toLowerCase() == HtmlAttributeNames.pTagName) {
+              value = paragraph.innerHTML;
+            }
+          }
         }
         if (current && current.tagName.toLowerCase() == HtmlAttributeNames.div && current.childElementCount > 0) {
           const input = current.children[0].children;

package/lib/esm/components/proactivechatpanestateful/ProactiveChatPaneStateful.js

@@ -53,9 +53,13 @@ export const ProactiveChatPaneStateful = props => {
         Description: "Proactive chat accepted."
       });
       if (state.appStates.proactiveChatStates.proactiveChatInNewWindow) {
+        var _state$appStates, _state$appStates$proa;
         // TODO: BroadcastService: replace with the sdk broadcast service, when in place
         const startPopoutChatEvent = {
-          eventName: BroadcastEvent.ProactiveChatStartPopoutChat
+          eventName: BroadcastEvent.ProactiveChatStartPopoutChat,
+          payload: {
+            enablePrechat: (state === null || state === void 0 ? void 0 : (_state$appStates = state.appStates) === null || _state$appStates === void 0 ? void 0 : (_state$appStates$proa = _state$appStates.proactiveChatStates) === null || _state$appStates$proa === void 0 ? void 0 : _state$appStates$proa.proactiveChatEnablePrechat) === true
+          }
         };
         BroadcastService.postMessage(startPopoutChatEvent);
         dispatch({

package/lib/esm/components/webchatcontainerstateful/WebChatContainerStateful.js

@@ -1,22 +1,23 @@
 import { Stack } from "@fluentui/react";
 import { LogLevel, TelemetryEvent } from "../../common/telemetry/TelemetryConstants";
 import React, { useEffect } from "react";
-import { Components } from "botframework-webchat";
+import { BotMagicCodeStore } from "./webchatcontroller/BotMagicCodeStore";
 import { BroadcastChannel } from "broadcast-channel";
+import { Components } from "botframework-webchat";
+import { Constants } from "../../common/Constants";
 import { LiveChatWidgetActionType } from "../../contexts/common/LiveChatWidgetActionType";
 import { TelemetryHelper } from "../../common/telemetry/TelemetryHelper";
-import { defaultMiddlewareLocalizedTexts } from "./common/defaultProps/defaultMiddlewareLocalizedTexts";
-import { defaultWebChatContainerStatefulProps } from "./common/defaultProps/defaultWebChatContainerStatefulProps";
-import { setFocusOnSendBox } from "../../common/utils";
-import { useChatContextStore } from "../..";
 import { WebChatActionType } from "./webchatcontroller/enums/WebChatActionType";
 import { WebChatStoreLoader } from "./webchatcontroller/WebChatStoreLoader";
-import { Constants } from "../../common/Constants";
-import { BotMagicCodeStore } from "./webchatcontroller/BotMagicCodeStore";
 import { defaultAdaptiveCardStyles } from "./common/defaultStyles/defaultAdaptiveCardStyles";
+import { defaultMiddlewareLocalizedTexts } from "./common/defaultProps/defaultMiddlewareLocalizedTexts";
 import { defaultReceivedMessageAnchorStyles } from "./webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultReceivedMessageAnchorStyles";
-import { defaultUserMessageBoxStyles } from "./webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultUserMessageBoxStyles";
 import { defaultSystemMessageBoxStyles } from "./webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultSystemMessageBoxStyles";
+import { defaultUserMessageBoxStyles } from "./webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultUserMessageBoxStyles";
+import { defaultWebChatContainerStatefulProps } from "./common/defaultProps/defaultWebChatContainerStatefulProps";
+import { setFocusOnSendBox } from "../../common/utils";
+import { useChatContextStore } from "../..";
+import { defaultSentMessageAnchorStyles } from "./webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultSentMessageAnchorStyles";
 const broadcastChannelMessageEvent = "message";
 const postActivity = activity => {
   // eslint-disable-line @typescript-eslint/no-explicit-any
@@ -43,7 +44,7 @@ const createMagicCodeSuccessResponse = signin => {
   };
 };
 export const WebChatContainerStateful = props => {
-  var _props$adaptiveCardSt, _props$renderingMiddl, _props$renderingMiddl2, _props$renderingMiddl3, _props$renderingMiddl4, _props$adaptiveCardSt2, _props$renderingMiddl5, _props$renderingMiddl6, _props$renderingMiddl7, _props$renderingMiddl8;
+  var _props$adaptiveCardSt, _props$renderingMiddl, _props$renderingMiddl2, _props$renderingMiddl3, _props$renderingMiddl4, _props$adaptiveCardSt2, _props$adaptiveCardSt3, _props$adaptiveCardSt4, _props$renderingMiddl5, _props$renderingMiddl6, _props$renderingMiddl7, _props$renderingMiddl8, _props$renderingMiddl9, _props$renderingMiddl10;
   const {
     BasicWebChat
   } = Components;
@@ -124,7 +125,9 @@ export const WebChatContainerStateful = props => {
             max-width: ${(props === null || props === void 0 ? void 0 : (_props$renderingMiddl3 = props.renderingMiddlewareProps) === null || _props$renderingMiddl3 === void 0 ? void 0 : (_props$renderingMiddl4 = _props$renderingMiddl3.systemMessageBoxStyles) === null || _props$renderingMiddl4 === void 0 ? void 0 : _props$renderingMiddl4.maxWidth) ?? (defaultSystemMessageBoxStyles === null || defaultSystemMessageBoxStyles === void 0 ? void 0 : defaultSystemMessageBoxStyles.maxWidth)}
         }
 
-        div[class="ac-textBlock"]>p{color:${(props === null || props === void 0 ? void 0 : (_props$adaptiveCardSt2 = props.adaptiveCardStyles) === null || _props$adaptiveCardSt2 === void 0 ? void 0 : _props$adaptiveCardSt2.color) ?? defaultAdaptiveCardStyles.color};}
+        div[class="ac-textBlock"]>p{color:${(props === null || props === void 0 ? void 0 : (_props$adaptiveCardSt2 = props.adaptiveCardStyles) === null || _props$adaptiveCardSt2 === void 0 ? void 0 : _props$adaptiveCardSt2.color) ?? defaultAdaptiveCardStyles.color}; white-space:${(props === null || props === void 0 ? void 0 : (_props$adaptiveCardSt3 = props.adaptiveCardStyles) === null || _props$adaptiveCardSt3 === void 0 ? void 0 : _props$adaptiveCardSt3.textWhiteSpace) ?? defaultAdaptiveCardStyles.textWhiteSpace}}
+        
+        .webchat__stacked-layout__content .ac-actionSet > .ac-pushButton > div {white-space: ${(props === null || props === void 0 ? void 0 : (_props$adaptiveCardSt4 = props.adaptiveCardStyles) === null || _props$adaptiveCardSt4 === void 0 ? void 0 : _props$adaptiveCardSt4.buttonWhiteSpace) ?? defaultAdaptiveCardStyles.buttonWhiteSpace} !important;}
 
         .ms_lcw_webchat_received_message img.webchat__markdown__external-link-icon { 
             background-image : url(data:image/svg+xml;base64,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) !important;
@@ -144,7 +147,14 @@ export const WebChatContainerStateful = props => {
         .ms_lcw_webchat_received_message a:hover,
         .ms_lcw_webchat_received_message a:active {
             color: ${(props === null || props === void 0 ? void 0 : (_props$renderingMiddl7 = props.renderingMiddlewareProps) === null || _props$renderingMiddl7 === void 0 ? void 0 : (_props$renderingMiddl8 = _props$renderingMiddl7.receivedMessageAnchorStyles) === null || _props$renderingMiddl8 === void 0 ? void 0 : _props$renderingMiddl8.color) ?? (defaultReceivedMessageAnchorStyles === null || defaultReceivedMessageAnchorStyles === void 0 ? void 0 : defaultReceivedMessageAnchorStyles.color)};
-        } `), /*#__PURE__*/React.createElement(Stack, {
+        } 
+        .ms_lcw_webchat_sent_message a:link,
+        .ms_lcw_webchat_sent_message a:visited,
+        .ms_lcw_webchat_sent_message a:hover,
+        .ms_lcw_webchat_sent_message a:active {
+            color: ${(props === null || props === void 0 ? void 0 : (_props$renderingMiddl9 = props.renderingMiddlewareProps) === null || _props$renderingMiddl9 === void 0 ? void 0 : (_props$renderingMiddl10 = _props$renderingMiddl9.sentMessageAnchorStyles) === null || _props$renderingMiddl10 === void 0 ? void 0 : _props$renderingMiddl10.color) ?? (defaultSentMessageAnchorStyles === null || defaultSentMessageAnchorStyles === void 0 ? void 0 : defaultSentMessageAnchorStyles.color)};
+        }
+        `), /*#__PURE__*/React.createElement(Stack, {
     styles: containerStyles
   }, /*#__PURE__*/React.createElement(BasicWebChat, null)));
 };