@microsoft/omnichannel-chat-widget 1.0.3-main.c925679 → 1.0.4-main.337860d

package/lib/cjs/components/livechatwidget/livechatwidgetstateful/LiveChatWidgetStateful.js

@@ -6,20 +6,21 @@ Object.defineProperty(exports, "__esModule", {
 exports.default = exports.LiveChatWidgetStateful = void 0;
 var _TelemetryConstants = require("../../../common/telemetry/TelemetryConstants");
 var _omnichannelChatComponents = require("@microsoft/omnichannel-chat-components");
+var _botframeworkWebchat = require("botframework-webchat");
+var _Constants = require("../../../common/Constants");
 var _react = require("@fluentui/react");
 var _react2 = _interopRequireWildcard(require("react"));
 var _startChat = require("../common/startChat");
 var _utils = require("../../../common/utils");
 var _endChat = require("../common/endChat");
+var _reconnectChatHelper = require("../common/reconnectChatHelper");
 var _componentController = require("../../../controller/componentController");
 var _ActivityStreamHandler = require("../common/ActivityStreamHandler");
 var _CallingContainerStateful = _interopRequireDefault(require("../../callingcontainerstateful/CallingContainerStateful"));
 var _ChatButtonStateful = _interopRequireDefault(require("../../chatbuttonstateful/ChatButtonStateful"));
-var _botframeworkWebchat = require("botframework-webchat");
 var _ConfirmationPaneStateful = _interopRequireDefault(require("../../confirmationpanestateful/ConfirmationPaneStateful"));
 var _ConversationState = require("../../../contexts/common/ConversationState");
 var _DataStoreManager = require("../../../common/contextDataStore/DataStoreManager");
-var _Constants = require("../../../common/Constants");
 var _EmailTranscriptPaneStateful = _interopRequireDefault(require("../../emailtranscriptpanestateful/EmailTranscriptPaneStateful"));
 var _HeaderStateful = _interopRequireDefault(require("../../headerstateful/HeaderStateful"));
 var _LiveChatWidgetActionType = require("../../../contexts/common/LiveChatWidgetActionType");
@@ -51,13 +52,12 @@ var _startProactiveChat = require("../common/startProactiveChat");
 var _useChatAdapterStore = _interopRequireDefault(require("../../../hooks/useChatAdapterStore"));
 var _useChatContextStore = _interopRequireDefault(require("../../../hooks/useChatContextStore"));
 var _useChatSDKStore = _interopRequireDefault(require("../../../hooks/useChatSDKStore"));
-var _reconnectChatHelper = require("../common/reconnectChatHelper");
 function _interopRequireDefault(obj) { return obj && obj.__esModule ? obj : { default: obj }; }
 function _getRequireWildcardCache(nodeInterop) { if (typeof WeakMap !== "function") return null; var cacheBabelInterop = new WeakMap(); var cacheNodeInterop = new WeakMap(); return (_getRequireWildcardCache = function (nodeInterop) { return nodeInterop ? cacheNodeInterop : cacheBabelInterop; })(nodeInterop); }
 function _interopRequireWildcard(obj, nodeInterop) { if (!nodeInterop && obj && obj.__esModule) { return obj; } if (obj === null || typeof obj !== "object" && typeof obj !== "function") { return { default: obj }; } var cache = _getRequireWildcardCache(nodeInterop); if (cache && cache.has(obj)) { return cache.get(obj); } var newObj = {}; var hasPropertyDescriptor = Object.defineProperty && Object.getOwnPropertyDescriptor; for (var key in obj) { if (key !== "default" && Object.prototype.hasOwnProperty.call(obj, key)) { var desc = hasPropertyDescriptor ? Object.getOwnPropertyDescriptor(obj, key) : null; if (desc && (desc.get || desc.set)) { Object.defineProperty(newObj, key, desc); } else { newObj[key] = obj[key]; } } } newObj.default = obj; if (cache) { cache.set(obj, newObj); } return newObj; }
 function _extends() { _extends = Object.assign ? Object.assign.bind() : function (target) { for (var i = 1; i < arguments.length; i++) { var source = arguments[i]; for (var key in source) { if (Object.prototype.hasOwnProperty.call(source, key)) { target[key] = source[key]; } } } return target; }; return _extends.apply(this, arguments); }
 const LiveChatWidgetStateful = props => {
-  var _props$webChatContain, _props$styleProps, _chatSDK$omnichannelC, _props$controlProps, _props$controlProps2, _state$appStates7, _props$webChatContain5, _state$appStates10, _state$appStates15, _props$webChatContain6, _props$styleProps2, _props$controlProps11, _props$controlProps12, _props$componentOverr, _props$controlProps13, _props$componentOverr2, _props$controlProps14, _props$componentOverr3, _props$controlProps15, _props$componentOverr4, _props$controlProps16, _props$componentOverr5, _props$controlProps17, _props$componentOverr6, _props$controlProps18, _props$componentOverr7, _props$controlProps19, _props$controlProps20, _props$componentOverr8, _props$controlProps21, _props$componentOverr9, _props$controlProps22, _props$componentOverr10, _props$componentOverr11, _props$componentOverr12;
+  var _props$webChatContain, _props$styleProps, _chatSDK$omnichannelC, _props$controlProps, _props$controlProps2, _state$appStates7, _props$webChatContain5, _state$appStates14, _props$webChatContain6, _props$styleProps2, _props$controlProps11, _props$controlProps12, _props$componentOverr, _props$controlProps13, _props$componentOverr2, _props$controlProps14, _props$componentOverr3, _props$controlProps15, _props$componentOverr4, _props$controlProps16, _props$componentOverr5, _props$controlProps17, _props$componentOverr6, _props$controlProps18, _props$componentOverr7, _props$controlProps19, _props$controlProps20, _props$componentOverr8, _props$controlProps21, _props$componentOverr9, _props$controlProps22, _props$componentOverr10, _props$componentOverr11, _props$componentOverr12;
   const [state, dispatch] = (0, _useChatContextStore.default)();
   // eslint-disable-next-line @typescript-eslint/no-explicit-any
   const [adapter, setAdapter] = (0, _useChatAdapterStore.default)();
@@ -368,7 +368,10 @@ const LiveChatWidgetStateful = props => {
       // This is to ensure to get latest state from cache in multitab
       const persistedState = (0, _utils.getStateFromCache)((0, _utils.getWidgetCacheIdfromProps)(props));
       if (persistedState && persistedState.appStates.conversationState === _ConversationState.ConversationState.Active) {
-        (0, _endChat.prepareEndChat)(props, chatSDK, state, dispatch, setAdapter, setWebChatStyles, adapter, uwid.current);
+        dispatch({
+          type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_CONVERSATION_ENDED_BY,
+          payload: _Constants.ConversationEndEntity.Customer
+        });
       } else {
         const skipEndChatSDK = true;
         const skipCloseChat = false;
@@ -506,36 +509,33 @@ const LiveChatWidgetStateful = props => {
     }
   }, [state.domainStates.confirmationState]);
   (0, _react2.useEffect)(() => {
-    var _state$appStates8, _state$appStates9;
-    if ((state === null || state === void 0 ? void 0 : (_state$appStates8 = state.appStates) === null || _state$appStates8 === void 0 ? void 0 : _state$appStates8.conversationEndedBy) === _Constants.ConversationEndEntity.Agent || (state === null || state === void 0 ? void 0 : (_state$appStates9 = state.appStates) === null || _state$appStates9 === void 0 ? void 0 : _state$appStates9.conversationEndedBy) === _Constants.ConversationEndEntity.Bot) {
-      dispatch({
-        type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_CONVERSATION_STATE,
-        payload: _ConversationState.ConversationState.InActive
-      });
-    }
-  }, [state === null || state === void 0 ? void 0 : (_state$appStates10 = state.appStates) === null || _state$appStates10 === void 0 ? void 0 : _state$appStates10.conversationEndedBy]);
-  (0, _react2.useEffect)(() => {
-    var _state$appStates11, _state$appStates12, _state$appStates13, _state$appStates14;
+    var _state$appStates8, _state$appStates9, _state$appStates10, _state$appStates11, _state$appStates12, _state$appStates13;
     // Do not process anything during initialization
-    if ((state === null || state === void 0 ? void 0 : (_state$appStates11 = state.appStates) === null || _state$appStates11 === void 0 ? void 0 : _state$appStates11.conversationEndedBy) === _Constants.ConversationEndEntity.NotSet) {
+    if ((state === null || state === void 0 ? void 0 : (_state$appStates8 = state.appStates) === null || _state$appStates8 === void 0 ? void 0 : _state$appStates8.conversationEndedBy) === _Constants.ConversationEndEntity.NotSet) {
       return;
     }
 
     // If start chat failed, and C2 is trying to close chat widget
-    if (state !== null && state !== void 0 && (_state$appStates12 = state.appStates) !== null && _state$appStates12 !== void 0 && _state$appStates12.startChatFailed) {
+    if (state !== null && state !== void 0 && (_state$appStates9 = state.appStates) !== null && _state$appStates9 !== void 0 && _state$appStates9.startChatFailed) {
       (0, _endChat.endChat)(props, chatSDK, state, dispatch, setAdapter, setWebChatStyles, adapter, true, false, true, uwid.current);
       return;
     }
 
     // Scenario -> Chat was InActive and closing the chat (Refresh scenario on post chat)
-    if ((state === null || state === void 0 ? void 0 : (_state$appStates13 = state.appStates) === null || _state$appStates13 === void 0 ? void 0 : _state$appStates13.conversationState) === _ConversationState.ConversationState.Postchat || (state === null || state === void 0 ? void 0 : (_state$appStates14 = state.appStates) === null || _state$appStates14 === void 0 ? void 0 : _state$appStates14.conversationState) === _ConversationState.ConversationState.InActive) {
+    if ((state === null || state === void 0 ? void 0 : (_state$appStates10 = state.appStates) === null || _state$appStates10 === void 0 ? void 0 : _state$appStates10.conversationState) === _ConversationState.ConversationState.Postchat || (state === null || state === void 0 ? void 0 : (_state$appStates11 = state.appStates) === null || _state$appStates11 === void 0 ? void 0 : _state$appStates11.conversationState) === _ConversationState.ConversationState.InActive) {
       (0, _endChat.endChat)(props, chatSDK, state, dispatch, setAdapter, setWebChatStyles, adapter, true, false, true, uwid.current);
       return;
     }
+    if ((state === null || state === void 0 ? void 0 : (_state$appStates12 = state.appStates) === null || _state$appStates12 === void 0 ? void 0 : _state$appStates12.conversationEndedBy) === _Constants.ConversationEndEntity.Agent || (state === null || state === void 0 ? void 0 : (_state$appStates13 = state.appStates) === null || _state$appStates13 === void 0 ? void 0 : _state$appStates13.conversationEndedBy) === _Constants.ConversationEndEntity.Bot) {
+      dispatch({
+        type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_CONVERSATION_STATE,
+        payload: _ConversationState.ConversationState.InActive
+      });
+    }
 
-    //All other cases
+    // All other cases
     (0, _endChat.prepareEndChat)(props, chatSDK, state, dispatch, setAdapter, setWebChatStyles, adapter, uwid.current);
-  }, [state === null || state === void 0 ? void 0 : (_state$appStates15 = state.appStates) === null || _state$appStates15 === void 0 ? void 0 : _state$appStates15.conversationEndedBy]);
+  }, [state === null || state === void 0 ? void 0 : (_state$appStates14 = state.appStates) === null || _state$appStates14 === void 0 ? void 0 : _state$appStates14.conversationEndedBy]);
 
   // Publish chat widget state
   (0, _react2.useEffect)(() => {

package/lib/cjs/components/postchatsurveypanestateful/PostChatSurveyPaneStateful.js

@@ -6,14 +6,14 @@ Object.defineProperty(exports, "__esModule", {
 exports.default = exports.PostChatSurveyPaneStateful = void 0;
 var _TelemetryConstants = require("../../common/telemetry/TelemetryConstants");
 var _react = _interopRequireWildcard(require("react"));
+var _Constants = require("../../common/Constants");
+var _CustomerVoiceEvents = require("./enums/CustomerVoiceEvents");
+var _PostChatSurveyMode = require("./enums/PostChatSurveyMode");
 var _omnichannelChatComponents = require("@microsoft/omnichannel-chat-components");
 var _TelemetryHelper = require("../../common/telemetry/TelemetryHelper");
 var _defaultgeneralPostChatSurveyPaneStyleProps = require("./common/defaultStyleProps/defaultgeneralPostChatSurveyPaneStyleProps");
 var _utils = require("../../common/utils");
 var _useChatContextStore = _interopRequireDefault(require("../../hooks/useChatContextStore"));
-var _PostChatSurveyMode = require("./enums/PostChatSurveyMode");
-var _CustomerVoiceEvents = require("./enums/CustomerVoiceEvents");
-var _Constants = require("../../common/Constants");
 function _interopRequireDefault(obj) { return obj && obj.__esModule ? obj : { default: obj }; }
 function _getRequireWildcardCache(nodeInterop) { if (typeof WeakMap !== "function") return null; var cacheBabelInterop = new WeakMap(); var cacheNodeInterop = new WeakMap(); return (_getRequireWildcardCache = function (nodeInterop) { return nodeInterop ? cacheNodeInterop : cacheBabelInterop; })(nodeInterop); }
 function _interopRequireWildcard(obj, nodeInterop) { if (!nodeInterop && obj && obj.__esModule) { return obj; } if (obj === null || typeof obj !== "object" && typeof obj !== "function") { return { default: obj }; } var cache = _getRequireWildcardCache(nodeInterop); if (cache && cache.has(obj)) { return cache.get(obj); } var newObj = {}; var hasPropertyDescriptor = Object.defineProperty && Object.getOwnPropertyDescriptor; for (var key in obj) { if (key !== "default" && Object.prototype.hasOwnProperty.call(obj, key)) { var desc = hasPropertyDescriptor ? Object.getOwnPropertyDescriptor(obj, key) : null; if (desc && (desc.get || desc.set)) { Object.defineProperty(newObj, key, desc); } else { newObj[key] = obj[key]; } } } newObj.default = obj; if (cache) { cache.set(obj, newObj); } return newObj; }
@@ -30,7 +30,7 @@ const PostChatSurveyPaneStateful = props => {
   var _props$styleProps, _state$appStates, _state$appStates2, _props$controlProps;
   const [state] = (0, _useChatContextStore.default)();
   const generalStyleProps = Object.assign({}, _defaultgeneralPostChatSurveyPaneStyleProps.defaultGeneralPostChatSurveyPaneStyleProps, (_props$styleProps = props.styleProps) === null || _props$styleProps === void 0 ? void 0 : _props$styleProps.generalStyleProps, {
-    display: state.appStates.isMinimized ? "none" : ""
+    display: state.appStates.isMinimized ? "none" : "contents"
   });
   let surveyInviteLink = "";
   const surveyMode = (state === null || state === void 0 ? void 0 : (_state$appStates = state.appStates) === null || _state$appStates === void 0 ? void 0 : _state$appStates.selectedSurveyMode) === _PostChatSurveyMode.PostChatSurveyMode.Embed;

package/lib/cjs/components/postchatsurveypanestateful/common/defaultStyleProps/defaultgeneralPostChatSurveyPaneStyleProps.js

@@ -11,7 +11,6 @@ const defaultGeneralPostChatSurveyPaneStyleProps = {
   left: "0%",
   top: "0%",
   borderRadius: "0 0 4px 4px",
-  borderWidth: "0px",
-  maxHeight: "calc(100% - 80px)"
+  borderWidth: "0px"
 };
 exports.defaultGeneralPostChatSurveyPaneStyleProps = defaultGeneralPostChatSurveyPaneStyleProps;

package/lib/esm/common/Constants.js

@@ -105,6 +105,9 @@ _defineProperty(Constants, "SessionCacheSuffix", "session");
 _defineProperty(Constants, "PopoutCacheSuffix", "popout");
 // Visibility timeout for conversation details
 _defineProperty(Constants, "LWICheckOnVisibilityTimeout", 3 * 60 * 1000);
+// 3 minute
+// Popup mode custom context response event message name
+_defineProperty(Constants, "InitContextParamsResponse", "initContextParamsResponse");
 export const Regex = (_class = class Regex {}, _defineProperty(_class, "EmailRegex", "(?:[a-zA-Z0-9!#$%&'*+/=?^_`{|}~-]+(?:\\.[a-zA-Z0-9!#$%&'*+/=?^_`{|}~-]+)*|\"(?:[\\x01-\\x08\\x0b\\x0c\\x0e-\\x1f\\x21\\x23-\\x5b\\x5d-\\x7f]|\\\\[\\x01-\\x09\\x0b\\x0c\\x0e-\\x7f])*\")@(?:(?:[a-zA-Z0-9](?:[a-zA-Z0-9-]*[a-zA-Z0-9])?\\.)+[a-zA-Z0-9](?:[a-zA-Z0-9-]*[a-zA-Z0-9])?|\\[(?:(?:25[0-5]|2[0-4][0-9]|[01]?[0-9][0-9]?)\\.){3}(?:25[0-5]|2[0-4][0-9]|[01]?[0-9][0-9]?|[a-zA-Z0-9-]*[a-zA-Z0-9]:(?:[\\x01-\\x08\\x0b\\x0c\\x0e-\\x1f\\x21-\\x5a\\x53-\\x7f]|\\\\[\\x01-\\x09\\x0b\\x0c\\x0e-\\x7f])+)\\])"), _class);
 export class HtmlIdNames {}
 _defineProperty(HtmlIdNames, "MSLiveChatWidget", "MSLiveChatWidget");
@@ -168,6 +171,7 @@ export let ElementType;
 export let ChatSDKError;
 (function (ChatSDKError) {
   ChatSDKError["WidgetUseOutsideOperatingHour"] = "WidgetUseOutsideOperatingHour";
+  ChatSDKError["AuthContactIdNotFoundFailure"] = "AuthContactIdNotFoundFailure";
 })(ChatSDKError || (ChatSDKError = {}));
 export let EnvironmentVersion;
 (function (EnvironmentVersion) {

package/lib/esm/common/telemetry/TelemetryConstants.js

@@ -31,7 +31,6 @@ export let BroadcastEvent;
   BroadcastEvent["StartProactiveChat"] = "StartProactiveChat";
   BroadcastEvent["ProactiveChatStartChat"] = "ProactiveChatStartChat";
   BroadcastEvent["ProactiveChatStartPopoutChat"] = "ProactiveChatStartPopoutChat";
-  BroadcastEvent["ProactiveChatIsInPopoutMode"] = "ProactiveChatIsInPopoutMode";
   BroadcastEvent["ResetProactiveChatParams"] = "ResetProactiveChatParams";
   BroadcastEvent["InvalidAdaptiveCardFormat"] = "InvalidAdaptiveCardFormat";
   BroadcastEvent["NewMessageSent"] = "NewMessageSent";
@@ -59,6 +58,7 @@ export let BroadcastEvent;
   BroadcastEvent["HideChatVisibilityChangeEvent"] = "hideChatVisibilityChangeEvent";
   BroadcastEvent["UpdateSessionDataForTelemetry"] = "UpdateSessionDataForTelemetry";
   BroadcastEvent["UpdateConversationDataForTelemetry"] = "UpdateConversationDataForTelemetry";
+  BroadcastEvent["ContactIdNotFound"] = "ContactIdNotFound";
 })(BroadcastEvent || (BroadcastEvent = {}));
 export let TelemetryEvent;
 (function (TelemetryEvent) {
@@ -102,6 +102,7 @@ export let TelemetryEvent;
   TelemetryEvent["ChatVisibilityChanged"] = "ChatVisibilityChanged";
   TelemetryEvent["EndChatSucceeded"] = "EndChatSucceeded";
   TelemetryEvent["EndChatFailed"] = "EndChatFailed";
+  TelemetryEvent["SettingCustomContext"] = "SettingCustomContext";
   TelemetryEvent["WebChatLoaded"] = "WebChatLoaded";
   TelemetryEvent["LCWChatButtonClicked"] = "LCWChatButtonClicked";
   TelemetryEvent["LCWChatButtonShow"] = "LCWChatButtonShow";

package/lib/esm/common/telemetry/TelemetryManager.js

@@ -55,14 +55,17 @@ export const RegisterLoggers = () => {
   };
   const logTelemetry = telemetryEvent => {
     loggers.map(logger => {
-      var _payload;
+      var _payload, _telemetryInput$paylo;
       const logLevel = telemetryEvent.logLevel ?? LogLevel.INFO;
       const scenarioType = ((_payload = telemetryEvent.payload) === null || _payload === void 0 ? void 0 : _payload.scenarioType) ?? ScenarioType.UNDEFINED;
       const telemetryInput = parseInput(telemetryEvent === null || telemetryEvent === void 0 ? void 0 : telemetryEvent.payload, scenarioType);
       telemetryInput.telemetryInfo = {
         telemetryInfo: TelemetryHelper.buildTelemetryEvent(logLevel, telemetryInput)
       };
-      logger.log(logLevel, telemetryInput);
+      //Do not log events without an Event Name
+      if (telemetryInput !== null && telemetryInput !== void 0 && (_telemetryInput$paylo = telemetryInput.payload) !== null && _telemetryInput$paylo !== void 0 && _telemetryInput$paylo.Event) {
+        logger.log(logLevel, telemetryInput);
+      }
     });
   };
   return registerLoggers();

package/lib/esm/common/utils.js

@@ -1,6 +1,7 @@
 var _this = this;
-import { AriaTelemetryConstants, Constants, LocaleConstants } from "./Constants";
+import { AriaTelemetryConstants, ChatSDKError, Constants, LocaleConstants } from "./Constants";
 import { BroadcastEvent, LogLevel, TelemetryEvent } from "./telemetry/TelemetryConstants";
+import { BroadcastService } from "@microsoft/omnichannel-chat-components";
 import { DataStoreManager } from "./contextDataStore/DataStoreManager";
 import { KeyCodes } from "./KeyCodes";
 import { Md5 } from "md5-typescript";
@@ -353,8 +354,13 @@ export const getConversationDetailsCall = async chatSDK => {
   // eslint-disable-next-line @typescript-eslint/no-explicit-any
   let conversationDetails = undefined;
   try {
+    TelemetryHelper.logSDKEvent(LogLevel.INFO, {
+      Event: TelemetryEvent.GetConversationDetailsCallStarted,
+      Description: "Conversation details call started"
+    });
     conversationDetails = await chatSDK.getConversationDetails();
   } catch (error) {
+    checkContactIdError(error);
     TelemetryHelper.logSDKEvent(LogLevel.ERROR, {
       Event: TelemetryEvent.GetConversationDetailsCallFailed,
       ExceptionDetails: {
@@ -363,4 +369,17 @@ export const getConversationDetailsCall = async chatSDK => {
     });
   }
   return conversationDetails;
+};
+
+// eslint-disable-next-line @typescript-eslint/no-explicit-any
+export const checkContactIdError = e => {
+  if ((e === null || e === void 0 ? void 0 : e.message) === ChatSDKError.AuthContactIdNotFoundFailure) {
+    const contactIdNotFoundErrorEvent = {
+      eventName: BroadcastEvent.ContactIdNotFound,
+      payload: {
+        error: e
+      }
+    };
+    BroadcastService.postMessage(contactIdNotFoundErrorEvent);
+  }
 };

package/lib/esm/components/chatbuttonstateful/ChatButtonStateful.js

@@ -1,6 +1,6 @@
-import { BroadcastEvent, LogLevel, TelemetryEvent } from "../../common/telemetry/TelemetryConstants";
-import React, { useEffect, useRef, useState } from "react";
-import { BroadcastService, ChatButton } from "@microsoft/omnichannel-chat-components";
+import { LogLevel, TelemetryEvent } from "../../common/telemetry/TelemetryConstants";
+import React, { useEffect, useState } from "react";
+import { ChatButton } from "@microsoft/omnichannel-chat-components";
 import { Constants } from "../../common/Constants";
 import { setFocusOnElement } from "../../common/utils";
 import { ConversationState } from "../../contexts/common/ConversationState";
@@ -19,7 +19,6 @@ export const ChatButtonStateful = props => {
   } = props;
   //Setting OutOfOperatingHours Flag
   const [outOfOperatingHours, setOutOfOperatingHours] = useState(((_state$domainStates$l = state.domainStates.liveChatConfig) === null || _state$domainStates$l === void 0 ? void 0 : (_state$domainStates$l2 = _state$domainStates$l.LiveWSAndLiveChatEngJoin) === null || _state$domainStates$l2 === void 0 ? void 0 : _state$domainStates$l2.OutOfOperatingHours) === "True");
-  const proactiveChatInNewWindow = useRef(state.appStates.proactiveChatStates.proactiveChatInNewWindow);
   const outOfOfficeStyleProps = Object.assign({}, defaultOutOfOfficeChatButtonStyleProps, outOfOfficeButtonProps === null || outOfOfficeButtonProps === void 0 ? void 0 : outOfOfficeButtonProps.styleProps);
   const controlProps = {
     id: "oc-lcw-chat-button",
@@ -32,12 +31,7 @@ export const ChatButtonStateful = props => {
       TelemetryHelper.logActionEvent(LogLevel.INFO, {
         Event: TelemetryEvent.LCWChatButtonClicked
       });
-      if (proactiveChatInNewWindow.current) {
-        const proactiveChatIsInPopoutModeEvent = {
-          eventName: BroadcastEvent.ProactiveChatIsInPopoutMode
-        };
-        BroadcastService.postMessage(proactiveChatIsInPopoutModeEvent);
-      } else if (state.appStates.isMinimized) {
+      if (state.appStates.isMinimized) {
         dispatch({
           type: LiveChatWidgetActionType.SET_MINIMIZED,
           payload: false
@@ -90,9 +84,6 @@ export const ChatButtonStateful = props => {
       });
     }
   }, []);
-  useEffect(() => {
-    proactiveChatInNewWindow.current = state.appStates.proactiveChatStates.proactiveChatInNewWindow;
-  }, [state.appStates.proactiveChatStates.proactiveChatInNewWindow]);
   return /*#__PURE__*/React.createElement(ChatButton, {
     componentOverrides: buttonProps === null || buttonProps === void 0 ? void 0 : buttonProps.componentOverrides,
     controlProps: outOfOperatingHours ? outOfOfficeControlProps : controlProps,

package/lib/esm/components/footerstateful/downloadtranscriptstateful/DownloadTranscriptStateful.js

@@ -154,12 +154,13 @@ const beautifyChatTranscripts = (chatTranscripts, renderMarkDown, attachmentMess
 export const downloadTranscript = async (chatSDK, renderMarkDown, bannerMessageOnError, attachmentMessage, state) => {
   var _state$domainStates, _state$domainStates2, _state$domainStates2$;
   // Need to keep existing request id for scenarios when trnascript is downloaded after endchat
-  const existingRequestId = chatSDK.requestId;
-  chatSDK.chatToken = state === null || state === void 0 ? void 0 : (_state$domainStates = state.domainStates) === null || _state$domainStates === void 0 ? void 0 : _state$domainStates.chatToken;
-  chatSDK.requestId = state === null || state === void 0 ? void 0 : (_state$domainStates2 = state.domainStates) === null || _state$domainStates2 === void 0 ? void 0 : (_state$domainStates2$ = _state$domainStates2.chatToken) === null || _state$domainStates2$ === void 0 ? void 0 : _state$domainStates2$.requestId;
-  let data = await (chatSDK === null || chatSDK === void 0 ? void 0 : chatSDK.getLiveChatTranscript());
-  // This is used for allowing to start next chat
-  chatSDK.requestId = existingRequestId;
+  const liveChatContext = {
+    chatToken: state === null || state === void 0 ? void 0 : (_state$domainStates = state.domainStates) === null || _state$domainStates === void 0 ? void 0 : _state$domainStates.chatToken,
+    requestId: state === null || state === void 0 ? void 0 : (_state$domainStates2 = state.domainStates) === null || _state$domainStates2 === void 0 ? void 0 : (_state$domainStates2$ = _state$domainStates2.chatToken) === null || _state$domainStates2$ === void 0 ? void 0 : _state$domainStates2$.requestId
+  };
+  let data = await (chatSDK === null || chatSDK === void 0 ? void 0 : chatSDK.getLiveChatTranscript({
+    liveChatContext
+  }));
   if (typeof data === Constants.String) {
     data = JSON.parse(data);
   }

package/lib/esm/components/livechatwidget/common/defaultProps/dummyDefaultProps.js

@@ -1190,7 +1190,13 @@ export const dummyDefaultProps = {
         borderRadius: "0 0 4px 4px",
         borderWidth: "3px",
         backgroundColor: "#FFFFFF",
-        borderColor: "#F1F1F1"
+        borderColor: "#F1F1F1",
+        position: "initial",
+        height: "100%",
+        width: "100%",
+        left: "0%",
+        top: "0%",
+        display: "contents"
       }
     },
     isCustomerVoiceSurveyCompact: undefined

package/lib/esm/components/livechatwidget/common/endChat.js

@@ -1,20 +1,20 @@
+import { ConfirmationState, Constants, ConversationEndEntity } from "../../../common/Constants";
 import { LogLevel, TelemetryEvent } from "../../../common/telemetry/TelemetryConstants";
+import { getAuthClientFunction, handleAuthentication } from "./authHelper";
+import { getConversationDetailsCall, getWidgetEndChatEventName, isNullOrEmptyString } from "../../../common/utils";
+import { getPostChatContext, initiatePostChat } from "./renderSurveyHelpers";
 import { BroadcastService } from "@microsoft/omnichannel-chat-components";
 import { ConversationState } from "../../../contexts/common/ConversationState";
 import { LiveChatWidgetActionType } from "../../../contexts/common/LiveChatWidgetActionType";
 import { TelemetryHelper } from "../../../common/telemetry/TelemetryHelper";
 import { WebChatStoreLoader } from "../../webchatcontainerstateful/webchatcontroller/WebChatStoreLoader";
 import { defaultWebChatContainerStatefulProps } from "../../webchatcontainerstateful/common/defaultProps/defaultWebChatContainerStatefulProps";
-import { getWidgetEndChatEventName, isNullOrEmptyString } from "../../../common/utils";
-import { getAuthClientFunction, handleAuthentication } from "./authHelper";
-import { initiatePostChat, getPostChatContext } from "./renderSurveyHelpers";
-import { Constants, ConversationEndEntity, ConfirmationState } from "../../../common/Constants";
 
 // eslint-disable-next-line @typescript-eslint/no-explicit-any
 const prepareEndChat = async (props, chatSDK, state, dispatch, setAdapter, setWebChatStyles, adapter, uwid) => {
   try {
     var _conversationDetails$, _state$domainStates, _state$domainStates2;
-    const conversationDetails = await getConversationDetails(chatSDK);
+    const conversationDetails = await getConversationDetailsCall(chatSDK);
 
     // Use Case : When post chat is not configured
     if ((conversationDetails === null || conversationDetails === void 0 ? void 0 : (_conversationDetails$ = conversationDetails.canRenderPostChat) === null || _conversationDetails$ === void 0 ? void 0 : _conversationDetails$.toLowerCase()) === Constants.false) {
@@ -119,18 +119,12 @@ const endChat = async function (props, chatSDK, state, dispatch, setAdapter, set
         }
       });
     } finally {
-      var _state$appStates3;
       dispatch({
         type: LiveChatWidgetActionType.SET_UNREAD_MESSAGE_COUNT,
         payload: 0
       });
-      //Always allow to close the chat for embedded mode irrespective of end chat errors
-      if (!(state !== null && state !== void 0 && (_state$appStates3 = state.appStates) !== null && _state$appStates3 !== void 0 && _state$appStates3.hideStartChatButton)) {
-        dispatch({
-          type: LiveChatWidgetActionType.SET_CONVERSATION_STATE,
-          payload: ConversationState.Closed
-        });
-      }
+      // Always allow to close the chat for embedded mode irrespective of end chat errors
+      closeChatWidget(dispatch, props, state);
     }
   }
   if (postMessageToOtherTab && !isNullOrEmptyString(uwid)) {
@@ -143,10 +137,6 @@ const endChat = async function (props, chatSDK, state, dispatch, setAdapter, set
 };
 const endChatStateCleanUp = async dispatch => {
   // Need to clear these states immediately when chat ended from OC.
-  dispatch({
-    type: LiveChatWidgetActionType.SET_CUSTOM_CONTEXT,
-    payload: undefined
-  });
   dispatch({
     type: LiveChatWidgetActionType.SET_LIVE_CHAT_CONTEXT,
     payload: undefined
@@ -195,6 +185,27 @@ const closeChatStateCleanUp = async dispatch => {
     }
   });
 };
+const closeChatWidget = (dispatch, props, state) => {
+  var _state$appStates3;
+  if (state !== null && state !== void 0 && (_state$appStates3 = state.appStates) !== null && _state$appStates3 !== void 0 && _state$appStates3.hideStartChatButton) {
+    var _props$controlProps2, _props$controlProps3;
+    // Only close chat if header is enabled for popout
+    // TODO : This condition needs to be removed eventually when the filler UX is ready for popout, removing this condition would show a blank screen for OOB Widget
+    if ((props === null || props === void 0 ? void 0 : (_props$controlProps2 = props.controlProps) === null || _props$controlProps2 === void 0 ? void 0 : _props$controlProps2.hideHeader) === undefined || (props === null || props === void 0 ? void 0 : (_props$controlProps3 = props.controlProps) === null || _props$controlProps3 === void 0 ? void 0 : _props$controlProps3.hideHeader) === false) {
+      dispatch({
+        type: LiveChatWidgetActionType.SET_CONVERSATION_STATE,
+        payload: ConversationState.Closed
+      });
+    }
+    return;
+  }
+
+  // Embedded chat
+  dispatch({
+    type: LiveChatWidgetActionType.SET_CONVERSATION_STATE,
+    payload: ConversationState.Closed
+  });
+};
 
 // eslint-disable-next-line @typescript-eslint/no-explicit-any
 const handleAuthenticationIfEnabled = async (props, chatSDK) => {
@@ -232,28 +243,7 @@ const chatTokenCleanUp = async dispatch => {
 
 // eslint-disable-next-line @typescript-eslint/no-explicit-any
 const getEndChatEventName = async (chatSDK, props) => {
-  var _chatSDK$omnichannelC, _chatSDK$omnichannelC2, _props$controlProps2;
-  return getWidgetEndChatEventName(chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC === void 0 ? void 0 : _chatSDK$omnichannelC.orgId, chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC2 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC2 === void 0 ? void 0 : _chatSDK$omnichannelC2.widgetId, (props === null || props === void 0 ? void 0 : (_props$controlProps2 = props.controlProps) === null || _props$controlProps2 === void 0 ? void 0 : _props$controlProps2.widgetInstanceId) ?? "");
-};
-
-// eslint-disable-next-line @typescript-eslint/no-explicit-any
-const getConversationDetails = async chatSDK => {
-  // eslint-disable-next-line @typescript-eslint/no-explicit-any
-  let conversationDetails = undefined;
-  try {
-    TelemetryHelper.logSDKEvent(LogLevel.INFO, {
-      Event: TelemetryEvent.GetConversationDetailsCallStarted,
-      Description: "Conversation details call started"
-    });
-    conversationDetails = await chatSDK.getConversationDetails();
-  } catch (error) {
-    TelemetryHelper.logSDKEvent(LogLevel.ERROR, {
-      Event: TelemetryEvent.GetConversationDetailsCallFailed,
-      ExceptionDetails: {
-        exception: `Get Conversation Details Call Failed : ${error}`
-      }
-    });
-  }
-  return conversationDetails;
+  var _chatSDK$omnichannelC, _chatSDK$omnichannelC2, _props$controlProps4;
+  return getWidgetEndChatEventName(chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC === void 0 ? void 0 : _chatSDK$omnichannelC.orgId, chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC2 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC2 === void 0 ? void 0 : _chatSDK$omnichannelC2.widgetId, (props === null || props === void 0 ? void 0 : (_props$controlProps4 = props.controlProps) === null || _props$controlProps4 === void 0 ? void 0 : _props$controlProps4.widgetInstanceId) ?? "");
 };
-export { prepareEndChat, endChat, getConversationDetails };
+export { prepareEndChat, endChat };

package/lib/esm/components/livechatwidget/common/initWebChatComposer.js

@@ -1,19 +1,23 @@
+import { ConversationEndEntity, ParticipantType } from "../../../common/Constants";
 import { LogLevel, TelemetryEvent } from "../../../common/telemetry/TelemetryConstants";
-import { createStore } from "botframework-webchat";
+import { changeLanguageCodeFormatForWebChat, getConversationDetailsCall } from "../../../common/utils";
+import HyperlinkTextOverrideRenderer from "../../webchatcontainerstateful/webchatcontroller/markdownrenderers/HyperlinkTextOverrideRenderer";
 import { LiveChatWidgetActionType } from "../../../contexts/common/LiveChatWidgetActionType";
 import { TelemetryHelper } from "../../../common/telemetry/TelemetryHelper";
 import { WebChatStoreLoader } from "../../webchatcontainerstateful/webchatcontroller/WebChatStoreLoader";
 import attachmentProcessingMiddleware from "../../webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/attachmentProcessingMiddleware";
-import { changeLanguageCodeFormatForWebChat } from "../../../common/utils";
 import channelDataMiddleware from "../../webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/channelDataMiddleware";
 import { createActivityMiddleware } from "../../webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/activityMiddleware";
 import createAttachmentMiddleware from "../../webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/attachmentMiddleware";
 import createAttachmentUploadValidatorMiddleware from "../../webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/attachmentUploadValidatorMiddleware";
 import { createAvatarMiddleware } from "../../webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/avatarMiddleware";
+import { createCardActionMiddleware } from "../../webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/cardActionMiddleware";
 import createConversationEndMiddleware from "../../webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/conversationEndMiddleware";
 import createDataMaskingMiddleware from "../../webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/dataMaskingMiddleware";
 import { createMarkdown } from "./createMarkdown";
 import createMaxMessageSizeValidator from "../../webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/maxMessageSizeValidator";
+import createMessageTimeStampMiddleware from "../../webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/messageTimestampMiddleware";
+import { createStore } from "botframework-webchat";
 import { createWebChatTelemetry } from "../../webchatcontainerstateful/webchatcontroller/webchattelemetry/WebChatLogger";
 import { defaultAttachmentProps } from "../../webchatcontainerstateful/common/defaultProps/defaultAttachmentProps";
 import { defaultMiddlewareLocalizedTexts } from "../../webchatcontainerstateful/common/defaultProps/defaultMiddlewareLocalizedTexts";
@@ -24,11 +28,6 @@ import htmlPlayerMiddleware from "../../webchatcontainerstateful/webchatcontroll
 import htmlTextMiddleware from "../../webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/htmlTextMiddleware";
 import preProcessingMiddleware from "../../webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/preProcessingMiddleware";
 import sanitizationMiddleware from "../../webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/sanitizationMiddleware";
-import { createCardActionMiddleware } from "../../webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/cardActionMiddleware";
-import createMessageTimeStampMiddleware from "../../webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/messageTimestampMiddleware";
-import { ConversationEndEntity, ParticipantType } from "../../../common/Constants";
-import { getConversationDetails } from "./endChat";
-import HyperlinkTextOverrideRenderer from "../../webchatcontainerstateful/webchatcontroller/markdownrenderers/HyperlinkTextOverrideRenderer";
 
 // eslint-disable-next-line @typescript-eslint/no-explicit-any
 export const initWebChatComposer = (props, state, dispatch, chatSDK) => {
@@ -47,7 +46,7 @@ export const initWebChatComposer = (props, state, dispatch, chatSDK) => {
     var _state$domainStates$l, _state$domainStates$l2, _state$domainStates$l3, _props$webChatContain5;
     const conversationEndCallback = async () => {
       // eslint-disable-next-line @typescript-eslint/no-explicit-any
-      const conversationDetails = await getConversationDetails(chatSDK);
+      const conversationDetails = await getConversationDetailsCall(chatSDK);
       if ((conversationDetails === null || conversationDetails === void 0 ? void 0 : conversationDetails.participantType) === ParticipantType.Bot) {
         dispatch({
           type: LiveChatWidgetActionType.SET_CONVERSATION_ENDED_BY,

package/lib/esm/components/livechatwidget/common/reconnectChatHelper.js

@@ -1,7 +1,7 @@
 import "regenerator-runtime/runtime";
 import { BroadcastEvent, LogLevel, TelemetryEvent } from "../../../common/telemetry/TelemetryConstants";
+import { checkContactIdError, isNullOrEmptyString, isNullOrUndefined } from "../../../common/utils";
 import { handleAuthentication, removeAuthTokenProvider } from "./authHelper";
-import { isNullOrEmptyString, isNullOrUndefined } from "../../../common/utils";
 import { BroadcastService } from "@microsoft/omnichannel-chat-components";
 import { ConversationState } from "../../../contexts/common/ConversationState";
 import { LiveChatWidgetActionType } from "../../../contexts/common/LiveChatWidgetActionType";
@@ -69,6 +69,7 @@ const getChatReconnectContext = async (chatSDK, chatConfig, props, isAuthenticat
     }
     return reconnectChatContext;
   } catch (error) {
+    checkContactIdError(error);
     TelemetryHelper.logSDKEvent(LogLevel.ERROR, {
       Event: TelemetryEvent.GetChatReconnectContextSDKCallFailed,
       ExceptionDetails: {