@microsoft/omnichannel-chat-widget 1.0.3-main.c925679 → 1.0.4-main.337860d

package/lib/cjs/common/Constants.js

@@ -112,6 +112,9 @@ _defineProperty(Constants, "SessionCacheSuffix", "session");
 _defineProperty(Constants, "PopoutCacheSuffix", "popout");
 // Visibility timeout for conversation details
 _defineProperty(Constants, "LWICheckOnVisibilityTimeout", 3 * 60 * 1000);
+// 3 minute
+// Popup mode custom context response event message name
+_defineProperty(Constants, "InitContextParamsResponse", "initContextParamsResponse");
 const Regex = (_class = class Regex {}, _defineProperty(_class, "EmailRegex", "(?:[a-zA-Z0-9!#$%&'*+/=?^_`{|}~-]+(?:\\.[a-zA-Z0-9!#$%&'*+/=?^_`{|}~-]+)*|\"(?:[\\x01-\\x08\\x0b\\x0c\\x0e-\\x1f\\x21\\x23-\\x5b\\x5d-\\x7f]|\\\\[\\x01-\\x09\\x0b\\x0c\\x0e-\\x7f])*\")@(?:(?:[a-zA-Z0-9](?:[a-zA-Z0-9-]*[a-zA-Z0-9])?\\.)+[a-zA-Z0-9](?:[a-zA-Z0-9-]*[a-zA-Z0-9])?|\\[(?:(?:25[0-5]|2[0-4][0-9]|[01]?[0-9][0-9]?)\\.){3}(?:25[0-5]|2[0-4][0-9]|[01]?[0-9][0-9]?|[a-zA-Z0-9-]*[a-zA-Z0-9]:(?:[\\x01-\\x08\\x0b\\x0c\\x0e-\\x1f\\x21-\\x5a\\x53-\\x7f]|\\\\[\\x01-\\x09\\x0b\\x0c\\x0e-\\x7f])+)\\])"), _class);
 exports.Regex = Regex;
 class HtmlIdNames {}
@@ -186,6 +189,7 @@ let ChatSDKError;
 exports.ChatSDKError = ChatSDKError;
 (function (ChatSDKError) {
   ChatSDKError["WidgetUseOutsideOperatingHour"] = "WidgetUseOutsideOperatingHour";
+  ChatSDKError["AuthContactIdNotFoundFailure"] = "AuthContactIdNotFoundFailure";
 })(ChatSDKError || (exports.ChatSDKError = ChatSDKError = {}));
 let EnvironmentVersion;
 exports.EnvironmentVersion = EnvironmentVersion;

package/lib/cjs/common/telemetry/TelemetryConstants.js

@@ -36,7 +36,6 @@ exports.BroadcastEvent = BroadcastEvent;
   BroadcastEvent["StartProactiveChat"] = "StartProactiveChat";
   BroadcastEvent["ProactiveChatStartChat"] = "ProactiveChatStartChat";
   BroadcastEvent["ProactiveChatStartPopoutChat"] = "ProactiveChatStartPopoutChat";
-  BroadcastEvent["ProactiveChatIsInPopoutMode"] = "ProactiveChatIsInPopoutMode";
   BroadcastEvent["ResetProactiveChatParams"] = "ResetProactiveChatParams";
   BroadcastEvent["InvalidAdaptiveCardFormat"] = "InvalidAdaptiveCardFormat";
   BroadcastEvent["NewMessageSent"] = "NewMessageSent";
@@ -64,6 +63,7 @@ exports.BroadcastEvent = BroadcastEvent;
   BroadcastEvent["HideChatVisibilityChangeEvent"] = "hideChatVisibilityChangeEvent";
   BroadcastEvent["UpdateSessionDataForTelemetry"] = "UpdateSessionDataForTelemetry";
   BroadcastEvent["UpdateConversationDataForTelemetry"] = "UpdateConversationDataForTelemetry";
+  BroadcastEvent["ContactIdNotFound"] = "ContactIdNotFound";
 })(BroadcastEvent || (exports.BroadcastEvent = BroadcastEvent = {}));
 let TelemetryEvent;
 exports.TelemetryEvent = TelemetryEvent;
@@ -108,6 +108,7 @@ exports.TelemetryEvent = TelemetryEvent;
   TelemetryEvent["ChatVisibilityChanged"] = "ChatVisibilityChanged";
   TelemetryEvent["EndChatSucceeded"] = "EndChatSucceeded";
   TelemetryEvent["EndChatFailed"] = "EndChatFailed";
+  TelemetryEvent["SettingCustomContext"] = "SettingCustomContext";
   TelemetryEvent["WebChatLoaded"] = "WebChatLoaded";
   TelemetryEvent["LCWChatButtonClicked"] = "LCWChatButtonClicked";
   TelemetryEvent["LCWChatButtonShow"] = "LCWChatButtonShow";

package/lib/cjs/common/telemetry/TelemetryManager.js

@@ -64,14 +64,17 @@ const RegisterLoggers = () => {
   };
   const logTelemetry = telemetryEvent => {
     loggers.map(logger => {
-      var _payload;
+      var _payload, _telemetryInput$paylo;
       const logLevel = telemetryEvent.logLevel ?? _TelemetryConstants.LogLevel.INFO;
       const scenarioType = ((_payload = telemetryEvent.payload) === null || _payload === void 0 ? void 0 : _payload.scenarioType) ?? _TelemetryConstants.ScenarioType.UNDEFINED;
       const telemetryInput = parseInput(telemetryEvent === null || telemetryEvent === void 0 ? void 0 : telemetryEvent.payload, scenarioType);
       telemetryInput.telemetryInfo = {
         telemetryInfo: _TelemetryHelper.TelemetryHelper.buildTelemetryEvent(logLevel, telemetryInput)
       };
-      logger.log(logLevel, telemetryInput);
+      //Do not log events without an Event Name
+      if (telemetryInput !== null && telemetryInput !== void 0 && (_telemetryInput$paylo = telemetryInput.payload) !== null && _telemetryInput$paylo !== void 0 && _telemetryInput$paylo.Event) {
+        logger.log(logLevel, telemetryInput);
+      }
     });
   };
   return registerLoggers();

package/lib/cjs/common/utils.js

@@ -3,9 +3,10 @@
 Object.defineProperty(exports, "__esModule", {
   value: true
 });
-exports.setTabIndices = exports.setFocusOnSendBox = exports.setFocusOnElement = exports.preventFocusToMoveOutOfElement = exports.parseAdaptiveCardPayload = exports.newGuid = exports.isUndefinedOrEmpty = exports.isNullOrUndefined = exports.isNullOrEmptyString = exports.getWidgetEndChatEventName = exports.getWidgetCacheIdfromProps = exports.getWidgetCacheId = exports.getTimestampHourMinute = exports.getStateFromCache = exports.getLocaleDirection = exports.getIconText = exports.getDomain = exports.getConversationDetailsCall = exports.getBroadcastChannelName = exports.findParentFocusableElementsWithoutChildContainer = exports.findAllFocusableElement = exports.extractPreChatSurveyResponseValues = exports.escapeHtml = exports.debounceLeading = exports.createTimer = exports.changeLanguageCodeFormatForWebChat = exports.addDelayInMs = void 0;
+exports.setTabIndices = exports.setFocusOnSendBox = exports.setFocusOnElement = exports.preventFocusToMoveOutOfElement = exports.parseAdaptiveCardPayload = exports.newGuid = exports.isUndefinedOrEmpty = exports.isNullOrUndefined = exports.isNullOrEmptyString = exports.getWidgetEndChatEventName = exports.getWidgetCacheIdfromProps = exports.getWidgetCacheId = exports.getTimestampHourMinute = exports.getStateFromCache = exports.getLocaleDirection = exports.getIconText = exports.getDomain = exports.getConversationDetailsCall = exports.getBroadcastChannelName = exports.findParentFocusableElementsWithoutChildContainer = exports.findAllFocusableElement = exports.extractPreChatSurveyResponseValues = exports.escapeHtml = exports.debounceLeading = exports.createTimer = exports.checkContactIdError = exports.changeLanguageCodeFormatForWebChat = exports.addDelayInMs = void 0;
 var _Constants = require("./Constants");
 var _TelemetryConstants = require("./telemetry/TelemetryConstants");
+var _omnichannelChatComponents = require("@microsoft/omnichannel-chat-components");
 var _DataStoreManager = require("./contextDataStore/DataStoreManager");
 var _KeyCodes = require("./KeyCodes");
 var _md5Typescript = require("md5-typescript");
@@ -385,8 +386,13 @@ const getConversationDetailsCall = async chatSDK => {
   // eslint-disable-next-line @typescript-eslint/no-explicit-any
   let conversationDetails = undefined;
   try {
+    _TelemetryHelper.TelemetryHelper.logSDKEvent(_TelemetryConstants.LogLevel.INFO, {
+      Event: _TelemetryConstants.TelemetryEvent.GetConversationDetailsCallStarted,
+      Description: "Conversation details call started"
+    });
     conversationDetails = await chatSDK.getConversationDetails();
   } catch (error) {
+    checkContactIdError(error);
     _TelemetryHelper.TelemetryHelper.logSDKEvent(_TelemetryConstants.LogLevel.ERROR, {
       Event: _TelemetryConstants.TelemetryEvent.GetConversationDetailsCallFailed,
       ExceptionDetails: {
@@ -396,4 +402,18 @@ const getConversationDetailsCall = async chatSDK => {
   }
   return conversationDetails;
 };
-exports.getConversationDetailsCall = getConversationDetailsCall;
+
+// eslint-disable-next-line @typescript-eslint/no-explicit-any
+exports.getConversationDetailsCall = getConversationDetailsCall;
+const checkContactIdError = e => {
+  if ((e === null || e === void 0 ? void 0 : e.message) === _Constants.ChatSDKError.AuthContactIdNotFoundFailure) {
+    const contactIdNotFoundErrorEvent = {
+      eventName: _TelemetryConstants.BroadcastEvent.ContactIdNotFound,
+      payload: {
+        error: e
+      }
+    };
+    _omnichannelChatComponents.BroadcastService.postMessage(contactIdNotFoundErrorEvent);
+  }
+};
+exports.checkContactIdError = checkContactIdError;

package/lib/cjs/components/chatbuttonstateful/ChatButtonStateful.js

@@ -28,7 +28,6 @@ const ChatButtonStateful = props => {
   } = props;
   //Setting OutOfOperatingHours Flag
   const [outOfOperatingHours, setOutOfOperatingHours] = (0, _react.useState)(((_state$domainStates$l = state.domainStates.liveChatConfig) === null || _state$domainStates$l === void 0 ? void 0 : (_state$domainStates$l2 = _state$domainStates$l.LiveWSAndLiveChatEngJoin) === null || _state$domainStates$l2 === void 0 ? void 0 : _state$domainStates$l2.OutOfOperatingHours) === "True");
-  const proactiveChatInNewWindow = (0, _react.useRef)(state.appStates.proactiveChatStates.proactiveChatInNewWindow);
   const outOfOfficeStyleProps = Object.assign({}, _defaultOutOfOfficeChatButtonStyleProps.defaultOutOfOfficeChatButtonStyleProps, outOfOfficeButtonProps === null || outOfOfficeButtonProps === void 0 ? void 0 : outOfOfficeButtonProps.styleProps);
   const controlProps = {
     id: "oc-lcw-chat-button",
@@ -41,12 +40,7 @@ const ChatButtonStateful = props => {
       _TelemetryHelper.TelemetryHelper.logActionEvent(_TelemetryConstants.LogLevel.INFO, {
         Event: _TelemetryConstants.TelemetryEvent.LCWChatButtonClicked
       });
-      if (proactiveChatInNewWindow.current) {
-        const proactiveChatIsInPopoutModeEvent = {
-          eventName: _TelemetryConstants.BroadcastEvent.ProactiveChatIsInPopoutMode
-        };
-        _omnichannelChatComponents.BroadcastService.postMessage(proactiveChatIsInPopoutModeEvent);
-      } else if (state.appStates.isMinimized) {
+      if (state.appStates.isMinimized) {
         dispatch({
           type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_MINIMIZED,
           payload: false
@@ -99,9 +93,6 @@ const ChatButtonStateful = props => {
       });
     }
   }, []);
-  (0, _react.useEffect)(() => {
-    proactiveChatInNewWindow.current = state.appStates.proactiveChatStates.proactiveChatInNewWindow;
-  }, [state.appStates.proactiveChatStates.proactiveChatInNewWindow]);
   return /*#__PURE__*/_react.default.createElement(_omnichannelChatComponents.ChatButton, {
     componentOverrides: buttonProps === null || buttonProps === void 0 ? void 0 : buttonProps.componentOverrides,
     controlProps: outOfOperatingHours ? outOfOfficeControlProps : controlProps,

package/lib/cjs/components/footerstateful/downloadtranscriptstateful/DownloadTranscriptStateful.js

@@ -160,12 +160,13 @@ const beautifyChatTranscripts = (chatTranscripts, renderMarkDown, attachmentMess
 const downloadTranscript = async (chatSDK, renderMarkDown, bannerMessageOnError, attachmentMessage, state) => {
   var _state$domainStates, _state$domainStates2, _state$domainStates2$;
   // Need to keep existing request id for scenarios when trnascript is downloaded after endchat
-  const existingRequestId = chatSDK.requestId;
-  chatSDK.chatToken = state === null || state === void 0 ? void 0 : (_state$domainStates = state.domainStates) === null || _state$domainStates === void 0 ? void 0 : _state$domainStates.chatToken;
-  chatSDK.requestId = state === null || state === void 0 ? void 0 : (_state$domainStates2 = state.domainStates) === null || _state$domainStates2 === void 0 ? void 0 : (_state$domainStates2$ = _state$domainStates2.chatToken) === null || _state$domainStates2$ === void 0 ? void 0 : _state$domainStates2$.requestId;
-  let data = await (chatSDK === null || chatSDK === void 0 ? void 0 : chatSDK.getLiveChatTranscript());
-  // This is used for allowing to start next chat
-  chatSDK.requestId = existingRequestId;
+  const liveChatContext = {
+    chatToken: state === null || state === void 0 ? void 0 : (_state$domainStates = state.domainStates) === null || _state$domainStates === void 0 ? void 0 : _state$domainStates.chatToken,
+    requestId: state === null || state === void 0 ? void 0 : (_state$domainStates2 = state.domainStates) === null || _state$domainStates2 === void 0 ? void 0 : (_state$domainStates2$ = _state$domainStates2.chatToken) === null || _state$domainStates2$ === void 0 ? void 0 : _state$domainStates2$.requestId
+  };
+  let data = await (chatSDK === null || chatSDK === void 0 ? void 0 : chatSDK.getLiveChatTranscript({
+    liveChatContext
+  }));
   if (typeof data === _Constants.Constants.String) {
     data = JSON.parse(data);
   }

package/lib/cjs/components/livechatwidget/common/defaultProps/dummyDefaultProps.js

@@ -1196,7 +1196,13 @@ const dummyDefaultProps = {
         borderRadius: "0 0 4px 4px",
         borderWidth: "3px",
         backgroundColor: "#FFFFFF",
-        borderColor: "#F1F1F1"
+        borderColor: "#F1F1F1",
+        position: "initial",
+        height: "100%",
+        width: "100%",
+        left: "0%",
+        top: "0%",
+        display: "contents"
       }
     },
     isCustomerVoiceSurveyCompact: undefined

package/lib/cjs/components/livechatwidget/common/endChat.js

@@ -3,23 +3,23 @@
 Object.defineProperty(exports, "__esModule", {
   value: true
 });
-exports.prepareEndChat = exports.getConversationDetails = exports.endChat = void 0;
+exports.prepareEndChat = exports.endChat = void 0;
+var _Constants = require("../../../common/Constants");
 var _TelemetryConstants = require("../../../common/telemetry/TelemetryConstants");
+var _authHelper = require("./authHelper");
+var _utils = require("../../../common/utils");
+var _renderSurveyHelpers = require("./renderSurveyHelpers");
 var _omnichannelChatComponents = require("@microsoft/omnichannel-chat-components");
 var _ConversationState = require("../../../contexts/common/ConversationState");
 var _LiveChatWidgetActionType = require("../../../contexts/common/LiveChatWidgetActionType");
 var _TelemetryHelper = require("../../../common/telemetry/TelemetryHelper");
 var _WebChatStoreLoader = require("../../webchatcontainerstateful/webchatcontroller/WebChatStoreLoader");
 var _defaultWebChatContainerStatefulProps = require("../../webchatcontainerstateful/common/defaultProps/defaultWebChatContainerStatefulProps");
-var _utils = require("../../../common/utils");
-var _authHelper = require("./authHelper");
-var _renderSurveyHelpers = require("./renderSurveyHelpers");
-var _Constants = require("../../../common/Constants");
 // eslint-disable-next-line @typescript-eslint/no-explicit-any
 const prepareEndChat = async (props, chatSDK, state, dispatch, setAdapter, setWebChatStyles, adapter, uwid) => {
   try {
     var _conversationDetails$, _state$domainStates, _state$domainStates2;
-    const conversationDetails = await getConversationDetails(chatSDK);
+    const conversationDetails = await (0, _utils.getConversationDetailsCall)(chatSDK);
 
     // Use Case : When post chat is not configured
     if ((conversationDetails === null || conversationDetails === void 0 ? void 0 : (_conversationDetails$ = conversationDetails.canRenderPostChat) === null || _conversationDetails$ === void 0 ? void 0 : _conversationDetails$.toLowerCase()) === _Constants.Constants.false) {
@@ -125,18 +125,12 @@ const endChat = async function (props, chatSDK, state, dispatch, setAdapter, set
         }
       });
     } finally {
-      var _state$appStates3;
       dispatch({
         type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_UNREAD_MESSAGE_COUNT,
         payload: 0
       });
-      //Always allow to close the chat for embedded mode irrespective of end chat errors
-      if (!(state !== null && state !== void 0 && (_state$appStates3 = state.appStates) !== null && _state$appStates3 !== void 0 && _state$appStates3.hideStartChatButton)) {
-        dispatch({
-          type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_CONVERSATION_STATE,
-          payload: _ConversationState.ConversationState.Closed
-        });
-      }
+      // Always allow to close the chat for embedded mode irrespective of end chat errors
+      closeChatWidget(dispatch, props, state);
     }
   }
   if (postMessageToOtherTab && !(0, _utils.isNullOrEmptyString)(uwid)) {
@@ -150,10 +144,6 @@ const endChat = async function (props, chatSDK, state, dispatch, setAdapter, set
 exports.endChat = endChat;
 const endChatStateCleanUp = async dispatch => {
   // Need to clear these states immediately when chat ended from OC.
-  dispatch({
-    type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_CUSTOM_CONTEXT,
-    payload: undefined
-  });
   dispatch({
     type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_LIVE_CHAT_CONTEXT,
     payload: undefined
@@ -202,6 +192,27 @@ const closeChatStateCleanUp = async dispatch => {
     }
   });
 };
+const closeChatWidget = (dispatch, props, state) => {
+  var _state$appStates3;
+  if (state !== null && state !== void 0 && (_state$appStates3 = state.appStates) !== null && _state$appStates3 !== void 0 && _state$appStates3.hideStartChatButton) {
+    var _props$controlProps2, _props$controlProps3;
+    // Only close chat if header is enabled for popout
+    // TODO : This condition needs to be removed eventually when the filler UX is ready for popout, removing this condition would show a blank screen for OOB Widget
+    if ((props === null || props === void 0 ? void 0 : (_props$controlProps2 = props.controlProps) === null || _props$controlProps2 === void 0 ? void 0 : _props$controlProps2.hideHeader) === undefined || (props === null || props === void 0 ? void 0 : (_props$controlProps3 = props.controlProps) === null || _props$controlProps3 === void 0 ? void 0 : _props$controlProps3.hideHeader) === false) {
+      dispatch({
+        type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_CONVERSATION_STATE,
+        payload: _ConversationState.ConversationState.Closed
+      });
+    }
+    return;
+  }
+
+  // Embedded chat
+  dispatch({
+    type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_CONVERSATION_STATE,
+    payload: _ConversationState.ConversationState.Closed
+  });
+};
 
 // eslint-disable-next-line @typescript-eslint/no-explicit-any
 const handleAuthenticationIfEnabled = async (props, chatSDK) => {
@@ -239,28 +250,6 @@ const chatTokenCleanUp = async dispatch => {
 
 // eslint-disable-next-line @typescript-eslint/no-explicit-any
 const getEndChatEventName = async (chatSDK, props) => {
-  var _chatSDK$omnichannelC, _chatSDK$omnichannelC2, _props$controlProps2;
-  return (0, _utils.getWidgetEndChatEventName)(chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC === void 0 ? void 0 : _chatSDK$omnichannelC.orgId, chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC2 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC2 === void 0 ? void 0 : _chatSDK$omnichannelC2.widgetId, (props === null || props === void 0 ? void 0 : (_props$controlProps2 = props.controlProps) === null || _props$controlProps2 === void 0 ? void 0 : _props$controlProps2.widgetInstanceId) ?? "");
-};
-
-// eslint-disable-next-line @typescript-eslint/no-explicit-any
-const getConversationDetails = async chatSDK => {
-  // eslint-disable-next-line @typescript-eslint/no-explicit-any
-  let conversationDetails = undefined;
-  try {
-    _TelemetryHelper.TelemetryHelper.logSDKEvent(_TelemetryConstants.LogLevel.INFO, {
-      Event: _TelemetryConstants.TelemetryEvent.GetConversationDetailsCallStarted,
-      Description: "Conversation details call started"
-    });
-    conversationDetails = await chatSDK.getConversationDetails();
-  } catch (error) {
-    _TelemetryHelper.TelemetryHelper.logSDKEvent(_TelemetryConstants.LogLevel.ERROR, {
-      Event: _TelemetryConstants.TelemetryEvent.GetConversationDetailsCallFailed,
-      ExceptionDetails: {
-        exception: `Get Conversation Details Call Failed : ${error}`
-      }
-    });
-  }
-  return conversationDetails;
-};
-exports.getConversationDetails = getConversationDetails;
+  var _chatSDK$omnichannelC, _chatSDK$omnichannelC2, _props$controlProps4;
+  return (0, _utils.getWidgetEndChatEventName)(chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC === void 0 ? void 0 : _chatSDK$omnichannelC.orgId, chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC2 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC2 === void 0 ? void 0 : _chatSDK$omnichannelC2.widgetId, (props === null || props === void 0 ? void 0 : (_props$controlProps4 = props.controlProps) === null || _props$controlProps4 === void 0 ? void 0 : _props$controlProps4.widgetInstanceId) ?? "");
+};

package/lib/cjs/components/livechatwidget/common/initWebChatComposer.js

@@ -4,22 +4,26 @@ Object.defineProperty(exports, "__esModule", {
   value: true
 });
 exports.initWebChatComposer = void 0;
+var _Constants = require("../../../common/Constants");
 var _TelemetryConstants = require("../../../common/telemetry/TelemetryConstants");
-var _botframeworkWebchat = require("botframework-webchat");
+var _utils = require("../../../common/utils");
+var _HyperlinkTextOverrideRenderer = _interopRequireDefault(require("../../webchatcontainerstateful/webchatcontroller/markdownrenderers/HyperlinkTextOverrideRenderer"));
 var _LiveChatWidgetActionType = require("../../../contexts/common/LiveChatWidgetActionType");
 var _TelemetryHelper = require("../../../common/telemetry/TelemetryHelper");
 var _WebChatStoreLoader = require("../../webchatcontainerstateful/webchatcontroller/WebChatStoreLoader");
 var _attachmentProcessingMiddleware = _interopRequireDefault(require("../../webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/attachmentProcessingMiddleware"));
-var _utils = require("../../../common/utils");
 var _channelDataMiddleware = _interopRequireDefault(require("../../webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/channelDataMiddleware"));
 var _activityMiddleware = require("../../webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/activityMiddleware");
 var _attachmentMiddleware = _interopRequireDefault(require("../../webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/attachmentMiddleware"));
 var _attachmentUploadValidatorMiddleware = _interopRequireDefault(require("../../webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/attachmentUploadValidatorMiddleware"));
 var _avatarMiddleware = require("../../webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/avatarMiddleware");
+var _cardActionMiddleware = require("../../webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/cardActionMiddleware");
 var _conversationEndMiddleware = _interopRequireDefault(require("../../webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/conversationEndMiddleware"));
 var _dataMaskingMiddleware = _interopRequireDefault(require("../../webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/dataMaskingMiddleware"));
 var _createMarkdown = require("./createMarkdown");
 var _maxMessageSizeValidator = _interopRequireDefault(require("../../webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/maxMessageSizeValidator"));
+var _messageTimestampMiddleware = _interopRequireDefault(require("../../webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/messageTimestampMiddleware"));
+var _botframeworkWebchat = require("botframework-webchat");
 var _WebChatLogger = require("../../webchatcontainerstateful/webchatcontroller/webchattelemetry/WebChatLogger");
 var _defaultAttachmentProps = require("../../webchatcontainerstateful/common/defaultProps/defaultAttachmentProps");
 var _defaultMiddlewareLocalizedTexts = require("../../webchatcontainerstateful/common/defaultProps/defaultMiddlewareLocalizedTexts");
@@ -30,11 +34,6 @@ var _htmlPlayerMiddleware = _interopRequireDefault(require("../../webchatcontain
 var _htmlTextMiddleware = _interopRequireDefault(require("../../webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/htmlTextMiddleware"));
 var _preProcessingMiddleware = _interopRequireDefault(require("../../webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/preProcessingMiddleware"));
 var _sanitizationMiddleware = _interopRequireDefault(require("../../webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/sanitizationMiddleware"));
-var _cardActionMiddleware = require("../../webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/cardActionMiddleware");
-var _messageTimestampMiddleware = _interopRequireDefault(require("../../webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/messageTimestampMiddleware"));
-var _Constants = require("../../../common/Constants");
-var _endChat = require("./endChat");
-var _HyperlinkTextOverrideRenderer = _interopRequireDefault(require("../../webchatcontainerstateful/webchatcontroller/markdownrenderers/HyperlinkTextOverrideRenderer"));
 function _interopRequireDefault(obj) { return obj && obj.__esModule ? obj : { default: obj }; }
 // eslint-disable-next-line @typescript-eslint/no-explicit-any
 const initWebChatComposer = (props, state, dispatch, chatSDK) => {
@@ -53,7 +52,7 @@ const initWebChatComposer = (props, state, dispatch, chatSDK) => {
     var _state$domainStates$l, _state$domainStates$l2, _state$domainStates$l3, _props$webChatContain5;
     const conversationEndCallback = async () => {
       // eslint-disable-next-line @typescript-eslint/no-explicit-any
-      const conversationDetails = await (0, _endChat.getConversationDetails)(chatSDK);
+      const conversationDetails = await (0, _utils.getConversationDetailsCall)(chatSDK);
       if ((conversationDetails === null || conversationDetails === void 0 ? void 0 : conversationDetails.participantType) === _Constants.ParticipantType.Bot) {
         dispatch({
           type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_CONVERSATION_ENDED_BY,

package/lib/cjs/components/livechatwidget/common/reconnectChatHelper.js

@@ -6,8 +6,8 @@ Object.defineProperty(exports, "__esModule", {
 exports.isReconnectEnabled = exports.handleChatReconnect = exports.getChatReconnectContext = void 0;
 require("regenerator-runtime/runtime");
 var _TelemetryConstants = require("../../../common/telemetry/TelemetryConstants");
-var _authHelper = require("./authHelper");
 var _utils = require("../../../common/utils");
+var _authHelper = require("./authHelper");
 var _omnichannelChatComponents = require("@microsoft/omnichannel-chat-components");
 var _ConversationState = require("../../../contexts/common/ConversationState");
 var _LiveChatWidgetActionType = require("../../../contexts/common/LiveChatWidgetActionType");
@@ -75,6 +75,7 @@ const getChatReconnectContext = async (chatSDK, chatConfig, props, isAuthenticat
     }
     return reconnectChatContext;
   } catch (error) {
+    (0, _utils.checkContactIdError)(error);
     _TelemetryHelper.TelemetryHelper.logSDKEvent(_TelemetryConstants.LogLevel.ERROR, {
       Event: _TelemetryConstants.TelemetryEvent.GetChatReconnectContextSDKCallFailed,
       ExceptionDetails: {

package/lib/cjs/components/livechatwidget/common/startChat.js

@@ -130,7 +130,7 @@ const initStartChat = async (chatSDK, dispatch, setAdapter, props, params, persi
     try {
       var _window$Microsoft, _window$Microsoft$Dyn, _window$Microsoft$Dyn2, _window$Microsoft$Dyn3;
       // Set custom context params
-      setCustomContextParams();
+      await setCustomContextParams(props);
       const defaultOptionalParams = {
         sendDefaultInitContext: true,
         isProactiveChat: !!(params !== null && params !== void 0 && params.isProactiveChat),
@@ -140,6 +140,7 @@ const initStartChat = async (chatSDK, dispatch, setAdapter, props, params, persi
       await chatSDK.startChat(startChatOptionalParams);
       isStartChatSuccessful = true;
     } catch (error) {
+      (0, _utils.checkContactIdError)(error);
       _TelemetryHelper.TelemetryHelper.logSDKEvent(_TelemetryConstants.LogLevel.ERROR, {
         Event: _TelemetryConstants.TelemetryEvent.StartChatMethodException,
         ExceptionDetails: {
@@ -286,25 +287,35 @@ const canConnectToExistingChat = async (props, chatSDK, state, dispatch, setAdap
 };
 
 // eslint-disable-next-line @typescript-eslint/no-explicit-any
-const setCustomContextParams = () => {
-  var _persistedState$domai8;
+const setCustomContextParams = async props => {
+  var _props$chatConfig, _props$chatConfig$Liv, _persistedState$domai8;
+  // eslint-disable-next-line @typescript-eslint/no-explicit-any
+  const isAuthenticatedChat = props !== null && props !== void 0 && (_props$chatConfig = props.chatConfig) !== null && _props$chatConfig !== void 0 && (_props$chatConfig$Liv = _props$chatConfig.LiveChatConfigAuthSettings) !== null && _props$chatConfig$Liv !== void 0 && _props$chatConfig$Liv.msdyn_javascriptclientfunction ? true : false;
+  //Should not set custom context for auth chat
+  if (isAuthenticatedChat) {
+    return;
+  }
+  if ((0, _utils.isNullOrEmptyString)(widgetInstanceId)) {
+    widgetInstanceId = (0, _utils.getWidgetCacheIdfromProps)(props);
+  }
   // Add custom context only for unauthenticated chat
   const persistedState = (0, _utils.getStateFromCache)(widgetInstanceId);
-  if (!(0, _utils.isUndefinedOrEmpty)(persistedState === null || persistedState === void 0 ? void 0 : (_persistedState$domai8 = persistedState.domainStates) === null || _persistedState$domai8 === void 0 ? void 0 : _persistedState$domai8.customContext)) {
-    var _persistedState$domai9, _persistedState$domai10;
-    if (persistedState !== null && persistedState !== void 0 && (_persistedState$domai9 = persistedState.domainStates.liveChatConfig) !== null && _persistedState$domai9 !== void 0 && _persistedState$domai9.LiveChatConfigAuthSettings) {
-      const errorMessage = "Use of custom context with authenticated chat is deprecated. The chat would not go through.";
-      _TelemetryHelper.TelemetryHelper.logSDKEvent(_TelemetryConstants.LogLevel.WARN, {
-        Event: _TelemetryConstants.TelemetryEvent.StartChatMethodException,
-        ExceptionDetails: {
-          exception: errorMessage
-        }
-      });
-      throw new Error(errorMessage);
-    }
+  const customContextLocal = (persistedState === null || persistedState === void 0 ? void 0 : (_persistedState$domai8 = persistedState.domainStates) === null || _persistedState$domai8 === void 0 ? void 0 : _persistedState$domai8.customContext) ?? (props === null || props === void 0 ? void 0 : props.initialCustomContext);
+  if (customContextLocal) {
+    _TelemetryHelper.TelemetryHelper.logLoadingEvent(_TelemetryConstants.LogLevel.INFO, {
+      Event: _TelemetryConstants.TelemetryEvent.SettingCustomContext,
+      Description: "Setting custom context for unauthenticated chat"
+    });
     optionalParams = Object.assign({}, optionalParams, {
-      customContext: persistedState === null || persistedState === void 0 ? void 0 : (_persistedState$domai10 = persistedState.domainStates) === null || _persistedState$domai10 === void 0 ? void 0 : _persistedState$domai10.customContext
+      customContext: customContextLocal
     });
+  } else {
+    const customContextFromParent = await getInitContextParamsForPopout();
+    if (!(0, _utils.isUndefinedOrEmpty)(customContextFromParent === null || customContextFromParent === void 0 ? void 0 : customContextFromParent.contextVariables)) {
+      optionalParams = Object.assign({}, optionalParams, {
+        customContext: customContextFromParent.contextVariables
+      });
+    }
   }
 };
 const canStartPopoutChat = async props => {
@@ -313,9 +324,9 @@ const canStartPopoutChat = async props => {
   }
   popoutWidgetInstanceId = (0, _utils.getWidgetCacheIdfromProps)(props, true);
   if (!(0, _utils.isNullOrEmptyString)(popoutWidgetInstanceId)) {
-    var _persistedState$domai11, _persistedState$appSt2;
+    var _persistedState$domai9, _persistedState$appSt2;
     const persistedState = (0, _utils.getStateFromCache)(popoutWidgetInstanceId);
-    if (persistedState && !(0, _utils.isUndefinedOrEmpty)(persistedState === null || persistedState === void 0 ? void 0 : (_persistedState$domai11 = persistedState.domainStates) === null || _persistedState$domai11 === void 0 ? void 0 : _persistedState$domai11.liveChatContext) && (persistedState === null || persistedState === void 0 ? void 0 : (_persistedState$appSt2 = persistedState.appStates) === null || _persistedState$appSt2 === void 0 ? void 0 : _persistedState$appSt2.conversationState) === _ConversationState.ConversationState.Active) {
+    if (persistedState && !(0, _utils.isUndefinedOrEmpty)(persistedState === null || persistedState === void 0 ? void 0 : (_persistedState$domai9 = persistedState.domainStates) === null || _persistedState$domai9 === void 0 ? void 0 : _persistedState$domai9.liveChatContext) && (persistedState === null || persistedState === void 0 ? void 0 : (_persistedState$appSt2 = persistedState.appStates) === null || _persistedState$appSt2 === void 0 ? void 0 : _persistedState$appSt2.conversationState) === _ConversationState.ConversationState.Active) {
       // Initiate popout chat
       _omnichannelChatComponents.BroadcastService.postMessage({
         eventName: _TelemetryConstants.BroadcastEvent.InitiateStartChatInPopoutMode
@@ -341,7 +352,7 @@ const checkIfConversationStillValid = async (chatSDK, dispatch, state) => {
   });
   try {
     chatSDK.requestId = requestIdFromCache;
-    conversationDetails = await chatSDK.getConversationDetails();
+    conversationDetails = await (0, _utils.getConversationDetailsCall)(chatSDK);
     if (Object.keys(conversationDetails).length === 0) {
       chatSDK.requestId = currentRequestId;
       return false;
@@ -366,4 +377,34 @@ const checkIfConversationStillValid = async (chatSDK, dispatch, state) => {
     return false;
   }
 };
-exports.checkIfConversationStillValid = checkIfConversationStillValid;
+
+// eslint-disable-next-line @typescript-eslint/no-explicit-any
+exports.checkIfConversationStillValid = checkIfConversationStillValid;
+const getInitContextParamsForPopout = async () => {
+  return window.opener ? await getInitContextParamForPopoutFromOuterScope(window.opener) : null;
+};
+
+// eslint-disable-next-line @typescript-eslint/no-explicit-any
+const getInitContextParamForPopoutFromOuterScope = async scope => {
+  let payload;
+  // eslint-disable-next-line @typescript-eslint/no-explicit-any
+  let waitPromiseResolve;
+  const waitPromise = new Promise((res, rej) => {
+    waitPromiseResolve = res;
+    setTimeout(() => rej("Failed to find method in outer scope"), 5000);
+  }).catch(rej => console.warn(rej));
+  // eslint-disable-next-line @typescript-eslint/no-explicit-any
+  const getInitContextParamsFromParent = e => {
+    if (e.data && e.data.messageName == _Constants.Constants.InitContextParamsResponse) {
+      payload = e.data.payload;
+      waitPromiseResolve();
+    }
+  };
+  window.addEventListener("message", getInitContextParamsFromParent, false);
+  scope.postMessage({
+    messageName: _Constants.Constants.InitContextParamsResponse
+  }, "*");
+  await waitPromise;
+  window.removeEventListener("message", getInitContextParamsFromParent, false);
+  return payload;
+};

package/lib/cjs/components/livechatwidget/common/updateSessionDataForTelemetry.js

@@ -9,6 +9,7 @@ var _omnichannelChatComponents = require("@microsoft/omnichannel-chat-components
 var _LiveChatWidgetActionType = require("../../../contexts/common/LiveChatWidgetActionType");
 var _TelemetryHelper = require("../../../common/telemetry/TelemetryHelper");
 var _TelemetryManager = require("../../../common/telemetry/TelemetryManager");
+var _utils = require("../../../common/utils");
 // eslint-disable-next-line @typescript-eslint/no-explicit-any
 const updateSessionDataForTelemetry = async (chatSDK, dispatch) => {
   if (chatSDK) {
@@ -34,7 +35,7 @@ exports.updateSessionDataForTelemetry = updateSessionDataForTelemetry;
 const updateConversationDataForTelemetry = async (chatSDK, dispatch) => {
   if (chatSDK) {
     // eslint-disable-next-line @typescript-eslint/no-explicit-any
-    const liveWorkItem = await chatSDK.getConversationDetails();
+    const liveWorkItem = await (0, _utils.getConversationDetailsCall)(chatSDK);
     const telemetryData = _TelemetryHelper.TelemetryHelper.addConversationDataToTelemetry(liveWorkItem, _TelemetryManager.TelemetryManager.InternalTelemetryData);
     dispatch({
       type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_TELEMETRY_DATA,