@microsoft/omnichannel-chat-widget 0.1.0-main.dbc1afa → 0.1.0-main.dee03a3

package/lib/cjs/components/emailtranscriptpanestateful/EmailTranscriptPaneStateful.js

@@ -4,67 +4,46 @@ Object.defineProperty(exports, "__esModule", {
   value: true
 });
 exports.default = exports.EmailTranscriptPaneStateful = void 0;
-
 var _TelemetryConstants = require("../../common/telemetry/TelemetryConstants");
-
 var _react = _interopRequireWildcard(require("react"));
-
 var _utils = require("../../common/utils");
-
 var _DimLayer = require("../dimlayer/DimLayer");
-
 var _omnichannelChatComponents = require("@microsoft/omnichannel-chat-components");
-
 var _LiveChatWidgetActionType = require("../../contexts/common/LiveChatWidgetActionType");
-
 var _NotificationHandler = require("../webchatcontainerstateful/webchatcontroller/notification/NotificationHandler");
-
 var _NotificationScenarios = require("../webchatcontainerstateful/webchatcontroller/enums/NotificationScenarios");
-
 var _Constants = require("../../common/Constants");
-
 var _TelemetryHelper = require("../../common/telemetry/TelemetryHelper");
-
 var _useChatContextStore = _interopRequireDefault(require("../../hooks/useChatContextStore"));
-
 var _useChatSDKStore = _interopRequireDefault(require("../../hooks/useChatSDKStore"));
-
 function _interopRequireDefault(obj) { return obj && obj.__esModule ? obj : { default: obj }; }
-
 function _getRequireWildcardCache(nodeInterop) { if (typeof WeakMap !== "function") return null; var cacheBabelInterop = new WeakMap(); var cacheNodeInterop = new WeakMap(); return (_getRequireWildcardCache = function (nodeInterop) { return nodeInterop ? cacheNodeInterop : cacheBabelInterop; })(nodeInterop); }
-
 function _interopRequireWildcard(obj, nodeInterop) { if (!nodeInterop && obj && obj.__esModule) { return obj; } if (obj === null || typeof obj !== "object" && typeof obj !== "function") { return { default: obj }; } var cache = _getRequireWildcardCache(nodeInterop); if (cache && cache.has(obj)) { return cache.get(obj); } var newObj = {}; var hasPropertyDescriptor = Object.defineProperty && Object.getOwnPropertyDescriptor; for (var key in obj) { if (key !== "default" && Object.prototype.hasOwnProperty.call(obj, key)) { var desc = hasPropertyDescriptor ? Object.getOwnPropertyDescriptor(obj, key) : null; if (desc && (desc.get || desc.set)) { Object.defineProperty(newObj, key, desc); } else { newObj[key] = obj[key]; } } } newObj.default = obj; if (cache) { cache.set(obj, newObj); } return newObj; }
-
 const EmailTranscriptPaneStateful = props => {
   var _props$controlProps;
-
   const initialTabIndexMap = new Map();
   let elements = [];
-  const [state, dispatch] = (0, _useChatContextStore.default)(); // eslint-disable-next-line @typescript-eslint/no-explicit-any
-
+  const [state, dispatch] = (0, _useChatContextStore.default)();
+  // eslint-disable-next-line @typescript-eslint/no-explicit-any
   const chatSDK = (0, _useChatSDKStore.default)();
   const [initialEmail, setInitialEmail] = (0, _react.useState)("");
-
   const closeEmailTranscriptPane = () => {
     dispatch({
       type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_SHOW_EMAIL_TRANSCRIPT_PANE,
       payload: false
     });
-    const previousFocused = state.appStates.previousElementOnFocusBeforeModalOpen;
-
-    if (previousFocused) {
-      (0, _utils.setFocusOnElement)(previousFocused);
+    const previousFocusedElementId = state.appStates.previousElementIdOnFocusBeforeModalOpen;
+    if (previousFocusedElementId) {
+      (0, _utils.setFocusOnElement)("#" + previousFocusedElementId);
     } else {
       (0, _utils.setFocusOnSendBox)();
     }
-
     dispatch({
-      type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_PREVIOUS_FOCUSED_ELEMENT,
+      type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_PREVIOUS_FOCUSED_ELEMENT_ID,
       payload: null
     });
     (0, _utils.setTabIndices)(elements, initialTabIndexMap, true);
   };
-
   const controlProps = {
     id: "oclcw-emailTranscriptDialogContainer",
     dir: state.domainStates.globalDir,
@@ -74,10 +53,8 @@ const EmailTranscriptPaneStateful = props => {
         emailAddress: email,
         attachmentMessage: (props === null || props === void 0 ? void 0 : props.attachmentMessage) ?? "The following attachment was uploaded during the conversation:"
       };
-
       try {
         await (chatSDK === null || chatSDK === void 0 ? void 0 : chatSDK.emailLiveChatTranscript(chatTranscriptBody));
-
         _TelemetryHelper.TelemetryHelper.logActionEvent(_TelemetryConstants.LogLevel.INFO, {
           Event: _TelemetryConstants.TelemetryEvent.EmailTranscriptSent,
           Description: "Transcript sent to email successfully."
@@ -89,7 +66,6 @@ const EmailTranscriptPaneStateful = props => {
             exception: ex
           }
         });
-
         _NotificationHandler.NotificationHandler.notifyError(_NotificationScenarios.NotificationScenarios.EmailTranscriptError, (props === null || props === void 0 ? void 0 : props.bannerMessageOnError) ?? "Email transcript to " + email + " failed.");
       }
     },
@@ -98,7 +74,6 @@ const EmailTranscriptPaneStateful = props => {
         Event: _TelemetryConstants.TelemetryEvent.EmailTranscriptCancelButtonClicked,
         Description: "Email Transcript cancel button clicked."
       });
-
       closeEmailTranscriptPane();
     },
     checkInput: function (input) {
@@ -106,25 +81,23 @@ const EmailTranscriptPaneStateful = props => {
     },
     ...props.controlProps,
     inputInitialText: ((_props$controlProps = props.controlProps) === null || _props$controlProps === void 0 ? void 0 : _props$controlProps.inputInitialText) ?? initialEmail
-  }; // Move focus to the first button
+  };
 
+  // Move focus to the first button
   (0, _react.useEffect)(() => {
     (0, _utils.preventFocusToMoveOutOfElement)(controlProps.id);
     const focusableElements = (0, _utils.findAllFocusableElement)(`#${controlProps.id}`);
-
     if (focusableElements) {
       focusableElements[0].focus();
     }
-
     elements = (0, _utils.findParentFocusableElementsWithoutChildContainer)(controlProps.id);
     (0, _utils.setTabIndices)(elements, initialTabIndexMap, false);
     setInitialEmail(state.appStates.preChatResponseEmail);
-
     _TelemetryHelper.TelemetryHelper.logLoadingEvent(_TelemetryConstants.LogLevel.INFO, {
       Event: _TelemetryConstants.TelemetryEvent.EmailTranscriptLoaded
     });
   }, [initialEmail]);
-  return /*#__PURE__*/_react.default.createElement(_react.default.Fragment, null, !(controlProps !== null && controlProps !== void 0 && controlProps.disableDimLayer) && /*#__PURE__*/_react.default.createElement(_DimLayer.DimLayer, {
+  return /*#__PURE__*/_react.default.createElement(_react.default.Fragment, null, /*#__PURE__*/_react.default.createElement(_DimLayer.DimLayer, {
     brightness: (controlProps === null || controlProps === void 0 ? void 0 : controlProps.brightnessValueOnDim) ?? "0.2"
   }), /*#__PURE__*/_react.default.createElement(_omnichannelChatComponents.InputValidationPane, {
     componentOverrides: props.componentOverrides,
@@ -132,7 +105,6 @@ const EmailTranscriptPaneStateful = props => {
     styleProps: props.styleProps
   }));
 };
-
 exports.EmailTranscriptPaneStateful = EmailTranscriptPaneStateful;
 var _default = EmailTranscriptPaneStateful;
 exports.default = _default;

package/lib/cjs/components/emailtranscriptpanestateful/EmailTranscriptPaneStateful.spec.js

@@ -1,9 +1,7 @@
 "use strict";
 
 var _omnichannelChatSdk = require("@microsoft/omnichannel-chat-sdk");
-
 var _react = require("@testing-library/react");
-
 jest.mock("@microsoft/omnichannel-chat-sdk");
 describe("EmailTranscriptPaneStateful unit test", () => {
   afterEach(() => {
@@ -23,10 +21,10 @@ describe("EmailTranscriptPaneStateful unit test", () => {
       attachmentMessage: "sample",
       locale: "sample"
     };
-
     try {
       await chatSDK.emailLiveChatTranscript(chatTranscriptBody);
-      expect(chatSDK.emailLiveChatTranscript).toHaveBeenCalledTimes(1); // eslint-disable-next-line no-empty
+      expect(chatSDK.emailLiveChatTranscript).toHaveBeenCalledTimes(1);
+      // eslint-disable-next-line no-empty
     } catch (ex) {}
   });
   it("Method emailLiveChatTranscript throws exception", async () => {
@@ -43,9 +41,9 @@ describe("EmailTranscriptPaneStateful unit test", () => {
       attachmentMessage: "sample",
       locale: "sample"
     };
-
     try {
-      await chatSDK.emailLiveChatTranscript(chatTranscriptBody); // eslint-disable-next-line @typescript-eslint/no-explicit-any
+      await chatSDK.emailLiveChatTranscript(chatTranscriptBody);
+      // eslint-disable-next-line @typescript-eslint/no-explicit-any
     } catch (ex) {
       expect(ex.message).toEqual(errorMessage);
     }
@@ -63,9 +61,9 @@ describe("EmailTranscriptPaneStateful unit test", () => {
       attachmentMessage: "sample",
       locale: "sample"
     };
-
     try {
-      await chatSDK.emailLiveChatTranscript(chatTranscriptBody); // eslint-disable-next-line @typescript-eslint/no-explicit-any
+      await chatSDK.emailLiveChatTranscript(chatTranscriptBody);
+      // eslint-disable-next-line @typescript-eslint/no-explicit-any
     } catch (ex) {
       expect(ex.message).toEqual(errorMessage);
     }

package/lib/cjs/components/footerstateful/FooterStateful.js

@@ -4,50 +4,34 @@ Object.defineProperty(exports, "__esModule", {
   value: true
 });
 exports.default = exports.FooterStateful = void 0;
-
 var _TelemetryConstants = require("../../common/telemetry/TelemetryConstants");
-
 var _react = _interopRequireDefault(require("react"));
-
 var _AudioNotificationStateful = _interopRequireDefault(require("./audionotificationstateful/AudioNotificationStateful"));
-
 var _Constants = require("../../common/Constants");
-
 var _omnichannelChatComponents = require("@microsoft/omnichannel-chat-components");
-
 var _LiveChatWidgetActionType = require("../../contexts/common/LiveChatWidgetActionType");
-
 var _Audios = require("../../assets/Audios");
-
 var _NotificationHandler = require("../webchatcontainerstateful/webchatcontroller/notification/NotificationHandler");
-
 var _NotificationScenarios = require("../webchatcontainerstateful/webchatcontroller/enums/NotificationScenarios");
-
 var _TelemetryHelper = require("../../common/telemetry/TelemetryHelper");
-
 var _DownloadTranscriptStateful = require("./downloadtranscriptstateful/DownloadTranscriptStateful");
-
 var _useChatContextStore = _interopRequireDefault(require("../../hooks/useChatContextStore"));
-
 var _useChatSDKStore = _interopRequireDefault(require("../../hooks/useChatSDKStore"));
-
 function _interopRequireDefault(obj) { return obj && obj.__esModule ? obj : { default: obj }; }
-
 // eslint-disable-next-line @typescript-eslint/no-explicit-any
 const FooterStateful = props => {
   var _footerProps$controlP3, _footerProps$controlP4;
-
-  const [state, dispatch] = (0, _useChatContextStore.default)(); // hideFooterDisplay - the purpose of this is to keep the footer always "active", 
+  const [state, dispatch] = (0, _useChatContextStore.default)();
+  // hideFooterDisplay - the purpose of this is to keep the footer always "active", 
   // but hide it visually in certain states (e.g., loading state) and show in some other states (e.g. active state).
   // The reason for this approach is to make sure that state variables for audio notification work correctly after minimizing
-
   const {
     footerProps,
     downloadTranscriptProps,
     audioNotificationProps,
     hideFooterDisplay
-  } = props; // eslint-disable-next-line @typescript-eslint/no-explicit-any
-
+  } = props;
+  // eslint-disable-next-line @typescript-eslint/no-explicit-any
   const chatSDK = (0, _useChatSDKStore.default)();
   const controlProps = {
     id: "oc-lcw-footer",
@@ -58,7 +42,6 @@ const FooterStateful = props => {
           Event: _TelemetryConstants.TelemetryEvent.DownloadTranscriptButtonClicked,
           Description: "Download Transcript button clicked."
         });
-
         await (0, _DownloadTranscriptStateful.downloadTranscript)(chatSDK, downloadTranscriptProps === null || downloadTranscriptProps === void 0 ? void 0 : downloadTranscriptProps.renderMarkDown, downloadTranscriptProps === null || downloadTranscriptProps === void 0 ? void 0 : downloadTranscriptProps.bannerMessageOnError, downloadTranscriptProps === null || downloadTranscriptProps === void 0 ? void 0 : downloadTranscriptProps.attachmentMessage);
       } catch (ex) {
         _TelemetryHelper.TelemetryHelper.logActionEvent(_TelemetryConstants.LogLevel.ERROR, {
@@ -67,28 +50,22 @@ const FooterStateful = props => {
             exception: ex
           }
         });
-
         _NotificationHandler.NotificationHandler.notifyError(_NotificationScenarios.NotificationScenarios.DownloadTranscriptError, (downloadTranscriptProps === null || downloadTranscriptProps === void 0 ? void 0 : downloadTranscriptProps.bannerMessageOnError) ?? _Constants.Constants.defaultDownloadTranscriptError);
       }
     },
     onEmailTranscriptClick: () => {
       var _footerProps$controlP, _footerProps$controlP2;
-
       _TelemetryHelper.TelemetryHelper.logActionEvent(_TelemetryConstants.LogLevel.INFO, {
         Event: _TelemetryConstants.TelemetryEvent.EmailTranscriptButtonClicked,
         Description: "Email Transcript button clicked."
       });
-
-      const emailTranscriptButtonId = (footerProps === null || footerProps === void 0 ? void 0 : (_footerProps$controlP = footerProps.controlProps) === null || _footerProps$controlP === void 0 ? void 0 : (_footerProps$controlP2 = _footerProps$controlP.emailTranscriptButtonProps) === null || _footerProps$controlP2 === void 0 ? void 0 : _footerProps$controlP2.id) ?? "oc-lcw-footer-emailtranscript-button";
-      const emailTranscriptButton = document.getElementById(emailTranscriptButtonId);
-
-      if (emailTranscriptButton) {
+      const emailTranscriptButtonId = (footerProps === null || footerProps === void 0 ? void 0 : (_footerProps$controlP = footerProps.controlProps) === null || _footerProps$controlP === void 0 ? void 0 : (_footerProps$controlP2 = _footerProps$controlP.emailTranscriptButtonProps) === null || _footerProps$controlP2 === void 0 ? void 0 : _footerProps$controlP2.id) ?? `${controlProps.id}-emailtranscript-button`;
+      if (emailTranscriptButtonId) {
         dispatch({
-          type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_PREVIOUS_FOCUSED_ELEMENT,
-          payload: emailTranscriptButton
+          type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_PREVIOUS_FOCUSED_ELEMENT_ID,
+          payload: emailTranscriptButtonId
         });
       }
-
       dispatch({
         type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_SHOW_EMAIL_TRANSCRIPT_PANE,
         payload: true
@@ -99,25 +76,18 @@ const FooterStateful = props => {
         Event: _TelemetryConstants.TelemetryEvent.AudioToggleButtonClicked,
         Description: "Audio button clicked."
       });
-
       dispatch({
         type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_AUDIO_NOTIFICATION,
         payload: !state.appStates.isAudioMuted
       });
     },
     ...(footerProps === null || footerProps === void 0 ? void 0 : footerProps.controlProps),
-    audioNotificationButtonProps: { ...(footerProps === null || footerProps === void 0 ? void 0 : (_footerProps$controlP3 = footerProps.controlProps) === null || _footerProps$controlP3 === void 0 ? void 0 : _footerProps$controlP3.audioNotificationButtonProps),
+    audioNotificationButtonProps: {
+      ...(footerProps === null || footerProps === void 0 ? void 0 : (_footerProps$controlP3 = footerProps.controlProps) === null || _footerProps$controlP3 === void 0 ? void 0 : _footerProps$controlP3.audioNotificationButtonProps),
       isAudioMuted: state.appStates.isAudioMuted
     }
   };
-  const footerId = (controlProps === null || controlProps === void 0 ? void 0 : controlProps.id) ?? "oc-lcw-footer";
-  const footer = document.getElementById(footerId);
-
-  if (footer) {
-    footer.style.display = hideFooterDisplay ? "none" : "";
-  }
-
-  return /*#__PURE__*/_react.default.createElement(_react.default.Fragment, null, /*#__PURE__*/_react.default.createElement(_omnichannelChatComponents.Footer, {
+  return /*#__PURE__*/_react.default.createElement(_react.default.Fragment, null, !hideFooterDisplay && /*#__PURE__*/_react.default.createElement(_omnichannelChatComponents.Footer, {
     componentOverrides: footerProps === null || footerProps === void 0 ? void 0 : footerProps.componentOverrides,
     controlProps: controlProps,
     styleProps: footerProps === null || footerProps === void 0 ? void 0 : footerProps.styleProps
@@ -126,7 +96,6 @@ const FooterStateful = props => {
     isAudioMuted: state.appStates.isAudioMuted === null ? (footerProps === null || footerProps === void 0 ? void 0 : (_footerProps$controlP4 = footerProps.controlProps) === null || _footerProps$controlP4 === void 0 ? void 0 : _footerProps$controlP4.hideAudioNotificationButton) ?? false : state.appStates.isAudioMuted ?? false
   }));
 };
-
 exports.FooterStateful = FooterStateful;
 var _default = FooterStateful;
 exports.default = _default;

package/lib/cjs/components/footerstateful/audionotificationstateful/AudioNotificationStateful.js

@@ -4,15 +4,10 @@ Object.defineProperty(exports, "__esModule", {
   value: true
 });
 exports.default = exports.AudioNotificationStateful = void 0;
-
 var _react = _interopRequireWildcard(require("react"));
-
 var _omnichannelChatComponents = require("@microsoft/omnichannel-chat-components");
-
 function _getRequireWildcardCache(nodeInterop) { if (typeof WeakMap !== "function") return null; var cacheBabelInterop = new WeakMap(); var cacheNodeInterop = new WeakMap(); return (_getRequireWildcardCache = function (nodeInterop) { return nodeInterop ? cacheNodeInterop : cacheBabelInterop; })(nodeInterop); }
-
 function _interopRequireWildcard(obj, nodeInterop) { if (!nodeInterop && obj && obj.__esModule) { return obj; } if (obj === null || typeof obj !== "object" && typeof obj !== "function") { return { default: obj }; } var cache = _getRequireWildcardCache(nodeInterop); if (cache && cache.has(obj)) { return cache.get(obj); } var newObj = {}; var hasPropertyDescriptor = Object.defineProperty && Object.getOwnPropertyDescriptor; for (var key in obj) { if (key !== "default" && Object.prototype.hasOwnProperty.call(obj, key)) { var desc = hasPropertyDescriptor ? Object.getOwnPropertyDescriptor(obj, key) : null; if (desc && (desc.get || desc.set)) { Object.defineProperty(newObj, key, desc); } else { newObj[key] = obj[key]; } } } newObj.default = obj; if (cache) { cache.set(obj, newObj); } return newObj; }
-
 const AudioNotificationStateful = props => {
   const {
     audioSrc,
@@ -30,7 +25,6 @@ const AudioNotificationStateful = props => {
   }, [isAudioMuted]);
   return /*#__PURE__*/_react.default.createElement(_react.default.Fragment, null);
 };
-
 exports.AudioNotificationStateful = AudioNotificationStateful;
 var _default = AudioNotificationStateful;
 exports.default = _default;

package/lib/cjs/components/footerstateful/downloadtranscriptstateful/DownloadTranscriptStateful.js

@@ -4,37 +4,26 @@ Object.defineProperty(exports, "__esModule", {
   value: true
 });
 exports.downloadTranscript = void 0;
-
 var _Constants = require("../../../common/Constants");
-
 var _NotificationScenarios = require("../../webchatcontainerstateful/webchatcontroller/enums/NotificationScenarios");
-
 var _NotificationHandler = require("../../webchatcontainerstateful/webchatcontroller/notification/NotificationHandler");
-
 var _TelemetryHelper = require("../../../common/telemetry/TelemetryHelper");
-
 var _TelemetryConstants = require("../../../common/telemetry/TelemetryConstants");
-
 const processDisplayName = displayName => {
   // if displayname matches "teamsvisitor:<some alphanumeric string>", we replace it with "Customer"
   const displayNameRegex = ".+:.+";
   const matchedTeamsDisplayName = displayName.match(displayNameRegex);
-
   if (displayName.indexOf("teamsvisitor") >= 0 && matchedTeamsDisplayName && matchedTeamsDisplayName.length > 0) {
     displayName = "Customer";
   }
-
   return displayName;
 };
-
 const constructIconName = displayName => {
   if (!displayName) {
     return "";
   }
-
   let iconName = "C";
   const displayNameSplit = displayName.split(" ");
-
   if (displayNameSplit.length > 1) {
     // get the first letter of name and surname
     iconName = displayNameSplit[0][0] + displayNameSplit[1][0];
@@ -42,55 +31,42 @@ const constructIconName = displayName => {
     // get the first letter of name
     iconName = displayNameSplit[0][0];
   }
-
   return iconName;
 };
-
 const processCreatedDateTime = (createdDateTime, chatCount) => {
-  const formattedDate = new Date(createdDateTime); // TODO: Localization:
-
-  const formattedTimeString = formattedDate.toLocaleTimeString("en-us"
-  /* Bootstrapper.LiveChatConfiguration.chatWidgetLocale */
-  , {
+  const formattedDate = new Date(createdDateTime);
+  // TODO: Localization:
+  const formattedTimeString = formattedDate.toLocaleTimeString("en-us" /* Bootstrapper.LiveChatConfiguration.chatWidgetLocale */, {
     hour: "2-digit",
     minute: "2-digit"
   });
   const formattedSplitTimeString = formattedTimeString.split(" ");
   let finalizedTimeString = "";
-
   if (formattedSplitTimeString && formattedSplitTimeString.length > 1) {
     finalizedTimeString = formattedSplitTimeString[0] + " " + formattedSplitTimeString[1];
   }
-
   if (chatCount == 0) {
     return formattedDate.toLocaleDateString("en-us") + " " + finalizedTimeString;
   }
-
   return finalizedTimeString;
 };
-
 const processContent = (transcriptContent, isAgentChat, renderMarkDown) => {
   if (transcriptContent.toString().toLowerCase().indexOf(_Constants.TranscriptConstants.TranscriptMessageEmojiMessageType) >= 0) {
     // eslint-disable-next-line no-useless-escape
     const emojiRegex = "<img src=\"http.*:\/\/.+\/objects\/.+\/views.+\">";
     const matchedEmojiImgTag = transcriptContent.match(emojiRegex);
-
     if (matchedEmojiImgTag && matchedEmojiImgTag.length > 0 && transcriptContent.toString().toLowerCase().indexOf(matchedEmojiImgTag[0]) >= 0) {
       transcriptContent = transcriptContent.replace(matchedEmojiImgTag[0], "");
     }
   }
-
   if (!isAgentChat && transcriptContent.toString().toLowerCase().indexOf("a href") >= 0 && transcriptContent.toString().toLowerCase().indexOf("target") >= 0) {
     transcriptContent = transcriptContent.slice(0, transcriptContent.toString().indexOf("target")) + " style='color:white' " + transcriptContent.slice(transcriptContent.toString().indexOf("target"));
   }
-
   if (renderMarkDown) {
     transcriptContent = renderMarkDown(transcriptContent);
   }
-
   return transcriptContent;
 };
-
 const beautifyChatTranscripts = (chatTranscripts, renderMarkDown, attachmentMessage) => {
   const chats = JSON.parse(chatTranscripts).reverse();
   const docTypeTag = "<!DOCTYPE html>";
@@ -105,8 +81,9 @@ const beautifyChatTranscripts = (chatTranscripts, renderMarkDown, attachmentMess
   let tabIndex = 1;
   const mainTranscriptSection = "<div class='allTranscripts' style='max-width:60%;min-width:30%;margin-left:20%;background-color:#FFFFFF;'>";
   let previousDisplayName = "";
-  let chatCount = 0; // eslint-disable-next-line @typescript-eslint/no-explicit-any
+  let chatCount = 0;
 
+  // eslint-disable-next-line @typescript-eslint/no-explicit-any
   chats.forEach(value => {
     let dialogNameMarginTop = "6px";
     let dialogboxMarginleft = "40px";
@@ -116,8 +93,13 @@ const beautifyChatTranscripts = (chatTranscripts, renderMarkDown, attachmentMess
     let fileAttachmentName = _Constants.TranscriptConstants.DefaultFileAttachmentName;
     let dialogColor = _Constants.TranscriptConstants.CustomerDialogColor;
     let fontColor = _Constants.TranscriptConstants.CustomerFontColor;
-
-    if (value.tags && value.tags.toLowerCase().indexOf(_Constants.Constants.systemMessageTag) !== -1 || value.isControlMessage && value.isControlMessage === true || value.contentType && value.contentType.toLowerCase() === _Constants.TranscriptConstants.AdaptiveCardType || value.deliveryMode && value.deliveryMode.toLowerCase() === _Constants.TranscriptConstants.InternalMode) {
+    const isSystemMessage = value.tags && value.tags.toLowerCase().indexOf(_Constants.Constants.systemMessageTag) !== -1;
+    const isControlMessage = value.isControlMessage && value.isControlMessage === true;
+    const isAdaptiveCard = value.contentType && value.contentType.toLowerCase() === _Constants.TranscriptConstants.AdaptiveCardType;
+    const isInternalMessage = value.deliveryMode && value.deliveryMode.toLowerCase() === _Constants.TranscriptConstants.InternalMode;
+    const isHiddenMessage = value.tags && value.tags.toLowerCase().indexOf(_Constants.Constants.hiddenTag.toLowerCase()) !== -1;
+    const shouldIgnoreMessage = isSystemMessage || isControlMessage || isAdaptiveCard || isInternalMessage || isHiddenMessage;
+    if (shouldIgnoreMessage) {
       return;
     } else if (value.from) {
       if (value.from.application) {
@@ -132,19 +114,15 @@ const beautifyChatTranscripts = (chatTranscripts, renderMarkDown, attachmentMess
         displayName = value.from.user.displayName;
         dialogColor = _Constants.TranscriptConstants.CustomerDialogColor;
       }
-
       displayName = processDisplayName(displayName);
       iconName = constructIconName(displayName);
-
       if (value.attachments && value.attachments.length > 0 && value.attachments[0].name) {
         fileAttachmentName = value.attachments[0].name;
         value.content = attachmentMessage ? attachmentMessage + " " + fileAttachmentName : "The following attachment was uploaded during the conversation: " + fileAttachmentName;
       }
     }
-
     let displayNamePlaceholder = processCreatedDateTime(value.createdDateTime, chatCount);
     let iconPara = "";
-
     if (displayName !== previousDisplayName) {
       dialogboxMarginleft = "0px";
       displayNamePlaceholder = "<b>" + displayName + " </b> " + processCreatedDateTime(value.createdDateTime, chatCount);
@@ -155,17 +133,14 @@ const beautifyChatTranscripts = (chatTranscripts, renderMarkDown, attachmentMess
                             </div>";
       tabIndex++;
     }
-
     if (displayName !== previousDisplayName) {
       if (previousDisplayName === "") {
         dialogNameMarginTop = "0px";
       }
-
       if (previousDisplayName !== "") {
         dialogNameMarginTop = "20px";
       }
     }
-
     const displayNameDiv = "<div style='margin-right:-2px;margin-top:" + dialogNameMarginTop + ";margin-bottom:-2px;margin-left:42px;top:-2px;position:relative;'>\
                                     <font tabindex ='" + tabIndex + "' size = '1px' color='#000000' style='font-family:Segoe UI,SegoeUI,Helvetica Neue,Helvetica,Arial,sans-serif;font-weight:500;'>\
                                         " + displayNamePlaceholder + "\
@@ -179,16 +154,14 @@ const beautifyChatTranscripts = (chatTranscripts, renderMarkDown, attachmentMess
   });
   const str = docTypeTag + docStartTag + docMetaTag + bodyStartTag + mainTranscriptSection + beautifiedChats + divEndTag + bodyEndTag + docEndTag;
   return str;
-}; // eslint-disable-next-line @typescript-eslint/no-explicit-any
-
+};
 
+// eslint-disable-next-line @typescript-eslint/no-explicit-any
 const downloadTranscript = async (chatSDK, renderMarkDown, bannerMessageOnError, attachmentMessage) => {
   let data = await (chatSDK === null || chatSDK === void 0 ? void 0 : chatSDK.getLiveChatTranscript());
-
   if (typeof data === _Constants.Constants.String) {
     data = JSON.parse(data);
   }
-
   if (data[_Constants.Constants.ChatMessagesJson] !== null && data[_Constants.Constants.ChatMessagesJson] !== undefined) {
     const chatTranscripts = window.btoa(encodeURIComponent(beautifyChatTranscripts(data[_Constants.Constants.ChatMessagesJson], renderMarkDown, attachmentMessage)));
     const byteCharacters = decodeURIComponent(window.atob(chatTranscripts));
@@ -208,9 +181,7 @@ const downloadTranscript = async (chatSDK, renderMarkDown, bannerMessageOnError,
         exception: "Download transcript failed: response null or undefined."
       }
     });
-
     _NotificationHandler.NotificationHandler.notifyError(_NotificationScenarios.NotificationScenarios.DownloadTranscriptError, bannerMessageOnError ?? _Constants.Constants.defaultDownloadTranscriptError);
   }
 };
-
 exports.downloadTranscript = downloadTranscript;

package/lib/cjs/components/footerstateful/downloadtranscriptstateful/DownloadTranscriptStateful.spec.js

@@ -1,9 +1,7 @@
 "use strict";
 
 var _omnichannelChatSdk = require("@microsoft/omnichannel-chat-sdk");
-
 var _react = require("@testing-library/react");
-
 jest.mock("@microsoft/omnichannel-chat-sdk");
 describe("DownloadTranscriptStateful unit test", () => {
   afterEach(() => {
@@ -18,10 +16,10 @@ describe("DownloadTranscriptStateful unit test", () => {
     };
     const chatSDK = new _omnichannelChatSdk.OmnichannelChatSDK(omnichannelConfig);
     jest.spyOn(chatSDK, "getLiveChatTranscript").mockResolvedValue(Promise.resolve());
-
     try {
       await chatSDK.getLiveChatTranscript();
-      expect(chatSDK.getLiveChatTranscript).toHaveBeenCalledTimes(1); // eslint-disable-next-line no-empty
+      expect(chatSDK.getLiveChatTranscript).toHaveBeenCalledTimes(1);
+      // eslint-disable-next-line no-empty
     } catch (ex) {}
   });
   it("Method getLiveChatTranscript throws exception", async () => {
@@ -33,9 +31,9 @@ describe("DownloadTranscriptStateful unit test", () => {
     };
     const chatSDK = new _omnichannelChatSdk.OmnichannelChatSDK(omnichannelConfig);
     jest.spyOn(chatSDK, "getLiveChatTranscript").mockRejectedValue(new Error(errorMessage));
-
     try {
-      await chatSDK.getLiveChatTranscript(); // eslint-disable-next-line @typescript-eslint/no-explicit-any
+      await chatSDK.getLiveChatTranscript();
+      // eslint-disable-next-line @typescript-eslint/no-explicit-any
     } catch (ex) {
       expect(ex.message).toEqual(errorMessage);
     }
@@ -48,9 +46,9 @@ describe("DownloadTranscriptStateful unit test", () => {
       widgetId: ""
     };
     const chatSDK = new _omnichannelChatSdk.OmnichannelChatSDK(omnichannelConfig);
-
     try {
-      await chatSDK.getLiveChatTranscript(); // eslint-disable-next-line @typescript-eslint/no-explicit-any
+      await chatSDK.getLiveChatTranscript();
+      // eslint-disable-next-line @typescript-eslint/no-explicit-any
     } catch (ex) {
       expect(ex.message).toEqual(errorMessage);
     }