@microsoft/omnichannel-chat-widget 0.1.0-main.d5846c0 → 0.1.0-main.d5e0dfe

package/lib/esm/components/livechatwidget/common/initWebChatComposer.js

@@ -7,7 +7,7 @@ import { PostChatSurveyMode } from "../../postchatsurveypanestateful/enums/PostC
 import { TelemetryHelper } from "../../../common/telemetry/TelemetryHelper";
 import { WebChatStoreLoader } from "../../webchatcontainerstateful/webchatcontroller/WebChatStoreLoader";
 import attachmentProcessingMiddleware from "../../webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/attachmentProcessingMiddleware";
-import { changeLanguageCodeFormatForWebChat } from "../../../common/utils";
+import { addDelayInMs, changeLanguageCodeFormatForWebChat } from "../../../common/utils";
 import channelDataMiddleware from "../../webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/channelDataMiddleware";
 import { createActivityMiddleware } from "../../webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/activityMiddleware";
 import createAttachmentMiddleware from "../../webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/attachmentMiddleware";
@@ -26,43 +26,50 @@ import gifUploadMiddleware from "../../webchatcontainerstateful/webchatcontrolle
 import htmlPlayerMiddleware from "../../webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/htmlPlayerMiddleware";
 import htmlTextMiddleware from "../../webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/htmlTextMiddleware";
 import preProcessingMiddleware from "../../webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/preProcessingMiddleware";
-import sanitizationMiddleware from "../../webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/sanitizationMiddleware"; // eslint-disable-next-line @typescript-eslint/no-explicit-any
+import sanitizationMiddleware from "../../webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/sanitizationMiddleware";
+import { createCardActionMiddleware } from "../../webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/cardActionMiddleware";
+import createMessageTimeStampMiddleware from "../../webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/messageTimestampMiddleware";
+import { Constants } from "../../../common/Constants";
 
+// eslint-disable-next-line @typescript-eslint/no-explicit-any
 export const initWebChatComposer = (props, chatSDK, state, dispatch, setWebChatStyles) => {
-  var _props$webChatContain, _props$webChatContain2, _props$webChatContain3, _state$domainStates$l, _state$domainStates$l2, _state$domainStates$l3, _state$domainStates$l4, _state$domainStates$l8, _state$domainStates$l9, _props$webChatContain7, _props$webChatContain8, _state$domainStates$r, _state$domainStates$r2, _props$webChatContain9, _props$webChatContain10, _state$domainStates$r3, _state$domainStates$r4, _props$webChatContain11, _props$webChatContain12, _defaultWebChatContai, _props$webChatContain13, _props$webChatContain14, _props$webChatContain15, _props$webChatContain16, _state$domainStates$r5, _state$domainStates$r6, _props$webChatContain17, _props$webChatContain18, _defaultWebChatContai2, _props$webChatContain19, _props$webChatContain20, _defaultWebChatContai3, _props$webChatContain21;
-
-  const localizedTexts = { ...defaultMiddlewareLocalizedTexts,
+  var _props$webChatContain, _props$webChatContain2, _props$webChatContain3, _state$domainStates$l, _state$domainStates$l2, _state$domainStates$l3, _state$domainStates$l4, _state$domainStates$l8, _state$domainStates$l9, _props$webChatContain7, _props$webChatContain8, _state$domainStates$r, _state$domainStates$r2, _props$webChatContain9, _props$webChatContain10, _state$domainStates$r3, _state$domainStates$r4, _props$webChatContain11, _props$webChatContain12, _defaultWebChatContai, _props$webChatContain13, _props$webChatContain14, _props$webChatContain15, _props$webChatContain16, _state$domainStates$r5, _state$domainStates$r6, _props$webChatContain17, _props$webChatContain18, _defaultWebChatContai2, _props$webChatContain19, _props$webChatContain20, _defaultWebChatContai3, _props$webChatContain21, _props$webChatContain22;
+  const localizedTexts = {
+    ...defaultMiddlewareLocalizedTexts,
     ...((_props$webChatContain = props.webChatContainerProps) === null || _props$webChatContain === void 0 ? void 0 : _props$webChatContain.localizedTexts)
   };
-  const disableNewLineMarkdownSupport = ((_props$webChatContain2 = props.webChatContainerProps) === null || _props$webChatContain2 === void 0 ? void 0 : _props$webChatContain2.disableNewLineMarkdownSupport) ?? defaultWebChatContainerStatefulProps.disableNewLineMarkdownSupport; // eslint-disable-next-line @typescript-eslint/no-non-null-assertion
-
+  const disableNewLineMarkdownSupport = ((_props$webChatContain2 = props.webChatContainerProps) === null || _props$webChatContain2 === void 0 ? void 0 : _props$webChatContain2.disableNewLineMarkdownSupport) ?? defaultWebChatContainerStatefulProps.disableNewLineMarkdownSupport;
+  // eslint-disable-next-line @typescript-eslint/no-non-null-assertion
   const markdown = createMarkdown(((_props$webChatContain3 = props.webChatContainerProps) === null || _props$webChatContain3 === void 0 ? void 0 : _props$webChatContain3.disableMarkdownMessageFormatting) ?? defaultWebChatContainerStatefulProps.disableMarkdownMessageFormatting, disableNewLineMarkdownSupport);
   const isPostChatEnabled = (_state$domainStates$l = state.domainStates.liveChatConfig) === null || _state$domainStates$l === void 0 ? void 0 : (_state$domainStates$l2 = _state$domainStates$l.LiveWSAndLiveChatEngJoin) === null || _state$domainStates$l2 === void 0 ? void 0 : _state$domainStates$l2.msdyn_postconversationsurveyenable;
-  const postChatSurveyMode = (_state$domainStates$l3 = state.domainStates.liveChatConfig) === null || _state$domainStates$l3 === void 0 ? void 0 : (_state$domainStates$l4 = _state$domainStates$l3.LiveWSAndLiveChatEngJoin) === null || _state$domainStates$l4 === void 0 ? void 0 : _state$domainStates$l4.msdyn_postconversationsurveymode; // Initialize Web Chat's redux store
+  const postChatSurveyMode = (_state$domainStates$l3 = state.domainStates.liveChatConfig) === null || _state$domainStates$l3 === void 0 ? void 0 : (_state$domainStates$l4 = _state$domainStates$l3.LiveWSAndLiveChatEngJoin) === null || _state$domainStates$l4 === void 0 ? void 0 : _state$domainStates$l4.msdyn_postconversationsurveymode;
 
+  // Initialize Web Chat's redux store
   let webChatStore = WebChatStoreLoader.store;
-
   if (!webChatStore) {
     var _state$domainStates$l5, _state$domainStates$l6, _state$domainStates$l7, _props$webChatContain6;
-
     const conversationEndCallback = async () => {
       var _props$webChatContain4, _props$webChatContain5;
-
       TelemetryHelper.logActionEvent(LogLevel.INFO, {
         Event: TelemetryEvent.ConversationEndedThreadEventReceived,
         Description: "Conversation is ended by agent side or by timeout."
       });
-
       if ((props === null || props === void 0 ? void 0 : (_props$webChatContain4 = props.webChatContainerProps) === null || _props$webChatContain4 === void 0 ? void 0 : (_props$webChatContain5 = _props$webChatContain4.renderingMiddlewareProps) === null || _props$webChatContain5 === void 0 ? void 0 : _props$webChatContain5.hideSendboxOnConversationEnd) !== false) {
         setWebChatStyles(styles => {
-          return { ...styles,
+          return {
+            ...styles,
             hideSendBox: true
           };
         });
       }
-
       if (isPostChatEnabled === "true") {
         if (postChatSurveyMode === PostChatSurveyMode.Embed) {
+          WebChatStoreLoader.store = null;
+          dispatch({
+            type: LiveChatWidgetActionType.SET_CONVERSATION_STATE,
+            payload: ConversationState.PostchatLoading
+          });
+          await addDelayInMs(Constants.PostChatLoadingDurationInMs);
           const loadPostChatEvent = {
             eventName: BroadcastEvent.LoadPostChatSurvey
           };
@@ -74,12 +81,15 @@ export const initWebChatComposer = (props, chatSDK, state, dispatch, setWebChatS
           });
         }
       } else {
+        dispatch({
+          type: LiveChatWidgetActionType.SET_CONVERSATION_STATE,
+          payload: ConversationState.InActive
+        });
         dispatch({
           type: LiveChatWidgetActionType.SET_CONVERSATION_ENDED_BY_AGENT,
           payload: true
         });
       }
-
       dispatch({
         type: LiveChatWidgetActionType.SET_CHAT_TOKEN,
         payload: undefined
@@ -89,15 +99,17 @@ export const initWebChatComposer = (props, chatSDK, state, dispatch, setWebChatS
         payload: undefined
       });
     };
-
-    webChatStore = createStore({}, //initial state
-    preProcessingMiddleware, attachmentProcessingMiddleware, createAttachmentUploadValidatorMiddleware((_state$domainStates$l5 = state.domainStates.liveChatConfig) === null || _state$domainStates$l5 === void 0 ? void 0 : _state$domainStates$l5.allowedFileExtensions, (_state$domainStates$l6 = state.domainStates.liveChatConfig) === null || _state$domainStates$l6 === void 0 ? void 0 : _state$domainStates$l6.maxUploadFileSize, localizedTexts), channelDataMiddleware, createConversationEndMiddleware(conversationEndCallback), createDataMaskingMiddleware((_state$domainStates$l7 = state.domainStates.liveChatConfig) === null || _state$domainStates$l7 === void 0 ? void 0 : _state$domainStates$l7.DataMaskingInfo), gifUploadMiddleware, htmlPlayerMiddleware, htmlTextMiddleware, createMaxMessageSizeValidator(localizedTexts), sanitizationMiddleware, // eslint-disable-next-line @typescript-eslint/no-explicit-any
+    webChatStore = createStore({},
+    //initial state
+    preProcessingMiddleware, attachmentProcessingMiddleware, createAttachmentUploadValidatorMiddleware((_state$domainStates$l5 = state.domainStates.liveChatConfig) === null || _state$domainStates$l5 === void 0 ? void 0 : _state$domainStates$l5.allowedFileExtensions, (_state$domainStates$l6 = state.domainStates.liveChatConfig) === null || _state$domainStates$l6 === void 0 ? void 0 : _state$domainStates$l6.maxUploadFileSize, localizedTexts), channelDataMiddleware, createConversationEndMiddleware(conversationEndCallback), createDataMaskingMiddleware((_state$domainStates$l7 = state.domainStates.liveChatConfig) === null || _state$domainStates$l7 === void 0 ? void 0 : _state$domainStates$l7.DataMaskingInfo), createMessageTimeStampMiddleware, gifUploadMiddleware, htmlPlayerMiddleware, htmlTextMiddleware, createMaxMessageSizeValidator(localizedTexts), sanitizationMiddleware,
+    // eslint-disable-next-line @typescript-eslint/no-explicit-any
     ...(((_props$webChatContain6 = props.webChatContainerProps) === null || _props$webChatContain6 === void 0 ? void 0 : _props$webChatContain6.storeMiddlewares) ?? []));
     WebChatStoreLoader.store = webChatStore;
-  } // Initialize the remaining Web Chat props
-
+  }
 
-  const webChatProps = { ...defaultWebChatContainerStatefulProps.webChatProps,
+  // Initialize the remaining Web Chat props
+  const webChatProps = {
+    ...defaultWebChatContainerStatefulProps.webChatProps,
     dir: state.domainStates.globalDir,
     locale: changeLanguageCodeFormatForWebChat(getLocaleStringFromId((_state$domainStates$l8 = state.domainStates.liveChatConfig) === null || _state$domainStates$l8 === void 0 ? void 0 : (_state$domainStates$l9 = _state$domainStates$l8.ChatWidgetLanguage) === null || _state$domainStates$l9 === void 0 ? void 0 : _state$domainStates$l9.msdyn_localeid)),
     store: webChatStore,
@@ -109,7 +121,8 @@ export const initWebChatComposer = (props, chatSDK, state, dispatch, setWebChatS
     groupActivitiesMiddleware: (_props$webChatContain17 = props.webChatContainerProps) !== null && _props$webChatContain17 !== void 0 && (_props$webChatContain18 = _props$webChatContain17.renderingMiddlewareProps) !== null && _props$webChatContain18 !== void 0 && _props$webChatContain18.disableGroupActivitiesMiddleware ? undefined : (_defaultWebChatContai2 = defaultWebChatContainerStatefulProps.webChatProps) === null || _defaultWebChatContai2 === void 0 ? void 0 : _defaultWebChatContai2.groupActivitiesMiddleware,
     typingIndicatorMiddleware: (_props$webChatContain19 = props.webChatContainerProps) !== null && _props$webChatContain19 !== void 0 && (_props$webChatContain20 = _props$webChatContain19.renderingMiddlewareProps) !== null && _props$webChatContain20 !== void 0 && _props$webChatContain20.disableTypingIndicatorMiddleware ? undefined : (_defaultWebChatContai3 = defaultWebChatContainerStatefulProps.webChatProps) === null || _defaultWebChatContai3 === void 0 ? void 0 : _defaultWebChatContai3.typingIndicatorMiddleware,
     onTelemetry: createWebChatTelemetry(),
-    ...((_props$webChatContain21 = props.webChatContainerProps) === null || _props$webChatContain21 === void 0 ? void 0 : _props$webChatContain21.webChatProps)
+    cardActionMiddleware: createCardActionMiddleware(((_props$webChatContain21 = props.webChatContainerProps) === null || _props$webChatContain21 === void 0 ? void 0 : _props$webChatContain21.botMagicCode) || undefined),
+    ...((_props$webChatContain22 = props.webChatContainerProps) === null || _props$webChatContain22 === void 0 ? void 0 : _props$webChatContain22.webChatProps)
   };
   return webChatProps;
 };

package/lib/esm/components/livechatwidget/common/reconnectChatHelper.js

@@ -1,76 +1,88 @@
 import "regenerator-runtime/runtime";
 import { BroadcastEvent, LogLevel, TelemetryEvent } from "../../../common/telemetry/TelemetryConstants";
+import { handleAuthentication, removeAuthTokenProvider } from "./authHelper";
+import { isNullOrEmptyString, isNullOrUndefined } from "../../../common/utils";
 import { BroadcastService } from "@microsoft/omnichannel-chat-components";
 import { ConversationState } from "../../../contexts/common/ConversationState";
 import { LiveChatWidgetActionType } from "../../../contexts/common/LiveChatWidgetActionType";
-import { TelemetryHelper } from "../../../common/telemetry/TelemetryHelper"; // eslint-disable-next-line @typescript-eslint/no-explicit-any
+import { TelemetryHelper } from "../../../common/telemetry/TelemetryHelper";
+
+// eslint-disable-next-line @typescript-eslint/no-explicit-any
+const handleChatReconnect = async (chatSDK, props, dispatch, setAdapter, initStartChat, state) => {
+  var _props$chatConfig, _props$chatConfig$Liv;
+  if (!isReconnectEnabled(props.chatConfig)) return;
+
+  // eslint-disable-next-line @typescript-eslint/no-explicit-any
+  const isAuthenticatedChat = (_props$chatConfig = props.chatConfig) !== null && _props$chatConfig !== void 0 && (_props$chatConfig$Liv = _props$chatConfig.LiveChatConfigAuthSettings) !== null && _props$chatConfig$Liv !== void 0 && _props$chatConfig$Liv.msdyn_javascriptclientfunction ? true : false;
+
+  // Get chat reconnect context
+  const reconnectChatContext = await getChatReconnectContext(chatSDK, props.chatConfig, props, isAuthenticatedChat);
+  if (hasReconnectId(reconnectChatContext)) {
+    var _props$reconnectChatP2, _props$reconnectChatP3;
+    //Redirect if enabled
+    if (reconnectChatContext.redirectURL && !isNullOrEmptyString(reconnectChatContext.redirectURL)) {
+      var _props$reconnectChatP;
+      redirectPage(reconnectChatContext.redirectURL, (_props$reconnectChatP = props.reconnectChatPaneProps) === null || _props$reconnectChatP === void 0 ? void 0 : _props$reconnectChatP.redirectInSameWindow);
+      return;
+    }
+
+    //if reconnect id is provided in props, don't show reconnect pane
+    if ((_props$reconnectChatP2 = props.reconnectChatPaneProps) !== null && _props$reconnectChatP2 !== void 0 && _props$reconnectChatP2.reconnectId && !isNullOrEmptyString((_props$reconnectChatP3 = props.reconnectChatPaneProps) === null || _props$reconnectChatP3 === void 0 ? void 0 : _props$reconnectChatP3.reconnectId)) {
+      const reconnectChatContext = await getChatReconnectContext(chatSDK, props.chatConfig, props, isAuthenticatedChat);
+      await setReconnectIdAndStartChat(isAuthenticatedChat, chatSDK, props, dispatch, setAdapter, reconnectChatContext.reconnectId ?? "", initStartChat);
+      return;
+    }
 
-const getChatReconnectContext = async (chatSDK, reconnectId) => {
+    //show reconnect pane
+    state.appStates.conversationState = ConversationState.ReconnectChat;
+    dispatch({
+      type: LiveChatWidgetActionType.SET_RECONNECT_ID,
+      payload: reconnectChatContext.reconnectId ?? ""
+    });
+    dispatch({
+      type: LiveChatWidgetActionType.SET_CONVERSATION_STATE,
+      payload: ConversationState.ReconnectChat
+    });
+    return;
+  }
+};
+
+// eslint-disable-next-line @typescript-eslint/no-explicit-any
+const getChatReconnectContext = async (chatSDK, chatConfig, props, isAuthenticatedChat) => {
   try {
-    if (reconnectId) {
-      const chatReconnectOptionalParams = {
-        reconnectId: reconnectId
-      };
-      return await (chatSDK === null || chatSDK === void 0 ? void 0 : chatSDK.getChatReconnectContext(chatReconnectOptionalParams));
-    } else {
-      return await (chatSDK === null || chatSDK === void 0 ? void 0 : chatSDK.getChatReconnectContext());
+    var _props$reconnectChatP4;
+    const chatReconnectOptionalParams = {
+      reconnectId: (_props$reconnectChatP4 = props.reconnectChatPaneProps) === null || _props$reconnectChatP4 === void 0 ? void 0 : _props$reconnectChatP4.reconnectId
+    };
+    if (isAuthenticatedChat) {
+      // Get auth token for for getting chat reconnect context
+      await handleAuthentication(chatSDK, chatConfig, props.getAuthToken);
+    }
+    const reconnectChatContext = await (chatSDK === null || chatSDK === void 0 ? void 0 : chatSDK.getChatReconnectContext(chatReconnectOptionalParams));
+    if (isAuthenticatedChat) {
+      // remove auth token after reconnectId is fetched
+      // this will be reset later at start chat
+      removeAuthTokenProvider(chatSDK);
     }
-  } catch (ex) {
+    return reconnectChatContext;
+  } catch (error) {
     TelemetryHelper.logSDKEvent(LogLevel.ERROR, {
       Event: TelemetryEvent.GetChatReconnectContextSDKCallFailed,
       ExceptionDetails: {
-        exception: ex
+        exception: error
       }
     });
   }
+};
 
-  return null;
-}; // eslint-disable-next-line @typescript-eslint/no-explicit-any
-
-
-const getReconnectIdForAuthenticatedChat = async (props, chatSDK) => {
-  var _props$reconnectChatP, _props$reconnectChatP2;
-
-  if ((_props$reconnectChatP = props.reconnectChatPaneProps) !== null && _props$reconnectChatP !== void 0 && _props$reconnectChatP.isReconnectEnabled && (_props$reconnectChatP2 = props.reconnectChatPaneProps) !== null && _props$reconnectChatP2 !== void 0 && _props$reconnectChatP2.authClientFunction // TODO: Implement this after storage is in place
-
-  /* && !isLoadWithState() */
-  ) {
-    const previousActiveSessionResponse = await getChatReconnectContext(chatSDK);
-
-    if (previousActiveSessionResponse && previousActiveSessionResponse.reconnectId) {
-      return previousActiveSessionResponse.reconnectId;
-    }
-  }
-
-  return undefined;
-}; // eslint-disable-next-line @typescript-eslint/no-explicit-any
-
-
-const handleUnauthenticatedReconnectChat = async (chatSDK, dispatch, setAdapter, reconnectId, initStartChat, redirectInSameWindow) => {
-  const reconnectAvailabilityResponse = await getChatReconnectContext(chatSDK, reconnectId);
-
-  if (shouldRedirectOrStartNewChat(reconnectAvailabilityResponse)) {
-    await redirectOrStartNewChat(reconnectAvailabilityResponse, chatSDK, dispatch, setAdapter, initStartChat, redirectInSameWindow);
-  } else {
-    await setReconnectIdAndStartChat(chatSDK, dispatch, setAdapter, reconnectId, initStartChat);
-  }
-}; // eslint-disable-next-line @typescript-eslint/no-explicit-any
-
-
-const startUnauthenticatedReconnectChat = async (chatSDK, dispatch, setAdapter, reconnectId, initStartChat) => {
-  const reconnectAvailabilityResponse = await getChatReconnectContext(chatSDK, reconnectId);
-
-  if (!shouldRedirectOrStartNewChat(reconnectAvailabilityResponse)) {
-    await setReconnectIdAndStartChat(chatSDK, dispatch, setAdapter, reconnectId, initStartChat);
+// eslint-disable-next-line @typescript-eslint/no-explicit-any
+const setReconnectIdAndStartChat = async (isAuthenticatedChat, chatSDK, props, dispatch, setAdapter, reconnectId, initStartChat) => {
+  if (!isAuthenticatedChat) {
+    const startUnauthenticatedReconnectChat = {
+      eventName: BroadcastEvent.StartUnauthenticatedReconnectChat
+    };
+    BroadcastService.postMessage(startUnauthenticatedReconnectChat);
   }
-}; // eslint-disable-next-line @typescript-eslint/no-explicit-any
-
-
-const setReconnectIdAndStartChat = async (chatSDK, dispatch, setAdapter, reconnectId, initStartChat) => {
-  const startUnauthenticatedReconnectChat = {
-    eventName: BroadcastEvent.StartUnauthenticatedReconnectChat
-  };
-  BroadcastService.postMessage(startUnauthenticatedReconnectChat);
   const optionalParams = {
     reconnectId: reconnectId
   };
@@ -82,9 +94,8 @@ const setReconnectIdAndStartChat = async (chatSDK, dispatch, setAdapter, reconne
     type: LiveChatWidgetActionType.SET_CONVERSATION_STATE,
     payload: ConversationState.Loading
   });
-  await initStartChat(chatSDK, dispatch, setAdapter, optionalParams);
+  await initStartChat(chatSDK, props.chatConfig, props.getAuthToken, dispatch, setAdapter, optionalParams);
 };
-
 const redirectPage = (redirectURL, redirectInSameWindow) => {
   const redirectPageRequest = {
     eventName: BroadcastEvent.RedirectPageRequest,
@@ -93,60 +104,15 @@ const redirectPage = (redirectURL, redirectInSameWindow) => {
     }
   };
   BroadcastService.postMessage(redirectPageRequest);
-
   if (redirectInSameWindow) {
     window.location.href = redirectURL;
   }
 };
-
-const shouldRedirectOrStartNewChat = reconnectAvailabilityResponse => {
-  return reconnectAvailabilityResponse && !reconnectAvailabilityResponse.reconnectId;
-}; // eslint-disable-next-line @typescript-eslint/no-explicit-any
-
-
-const startNewChatEmptyRedirectionUrl = async (chatSDK, dispatch, setAdapter, initStartChat) => {
-  const startUnauthenticatedReconnectChat = {
-    eventName: BroadcastEvent.StartUnauthenticatedReconnectChat
-  };
-  BroadcastService.postMessage(startUnauthenticatedReconnectChat); // Getting PreChat Survey Context
-
-  const parseToJson = false;
-  const preChatSurveyResponse = await chatSDK.getPreChatSurvey(parseToJson);
-
-  if (preChatSurveyResponse) {
-    dispatch({
-      type: LiveChatWidgetActionType.SET_PRE_CHAT_SURVEY_RESPONSE,
-      payload: preChatSurveyResponse
-    });
-    dispatch({
-      type: LiveChatWidgetActionType.SET_CONVERSATION_STATE,
-      payload: ConversationState.Prechat
-    });
-  } else {
-    dispatch({
-      type: LiveChatWidgetActionType.SET_CONVERSATION_STATE,
-      payload: ConversationState.Loading
-    });
-    await initStartChat(chatSDK, dispatch, setAdapter);
-  }
-}; // eslint-disable-next-line @typescript-eslint/no-explicit-any
-
-
-const handleRedirectUnauthenticatedReconnectChat = async (chatSDK, dispatch, setAdapter, initStartChat, reconnectId, redirectInSameWindow) => {
-  const reconnectAvailabilityResponse = await getChatReconnectContext(chatSDK, reconnectId);
-
-  if (shouldRedirectOrStartNewChat(reconnectAvailabilityResponse)) {
-    await redirectOrStartNewChat(reconnectAvailabilityResponse, chatSDK, dispatch, setAdapter, initStartChat, redirectInSameWindow);
-  }
-}; // eslint-disable-next-line @typescript-eslint/no-explicit-any
-
-
-const redirectOrStartNewChat = async (reconnectAvailabilityResponse, chatSDK, dispatch, setAdapter, initStartChat, redirectInSameWindow) => {
-  if (reconnectAvailabilityResponse.redirectURL) {
-    redirectPage(reconnectAvailabilityResponse.redirectURL, redirectInSameWindow);
-  } else {
-    await startNewChatEmptyRedirectionUrl(chatSDK, dispatch, setAdapter, initStartChat);
-  }
+const isReconnectEnabled = chatConfig => {
+  var _chatConfig$LiveWSAnd;
+  return chatConfig && ((_chatConfig$LiveWSAnd = chatConfig.LiveWSAndLiveChatEngJoin) === null || _chatConfig$LiveWSAnd === void 0 ? void 0 : _chatConfig$LiveWSAnd.msdyn_enablechatreconnect) && (chatConfig.LiveWSAndLiveChatEngJoin.msdyn_enablechatreconnect === "true" || chatConfig.LiveWSAndLiveChatEngJoin.msdyn_enablechatreconnect === true);
 };
-
-export { getChatReconnectContext, getReconnectIdForAuthenticatedChat, handleUnauthenticatedReconnectChat, startUnauthenticatedReconnectChat, handleRedirectUnauthenticatedReconnectChat };
+const hasReconnectId = reconnectAvailabilityResponse => {
+  return reconnectAvailabilityResponse && !isNullOrUndefined(reconnectAvailabilityResponse.reconnectId);
+};
+export { handleChatReconnect, isReconnectEnabled, getChatReconnectContext };

package/lib/esm/components/livechatwidget/common/registerTelemetryLoggers.js

@@ -6,27 +6,23 @@ import { defaultInternalTelemetryData } from "../../../common/telemetry/defaultC
 import { defaultTelemetryConfiguration } from "../../../common/telemetry/defaultConfigs/defaultTelemetryConfiguration";
 export const registerTelemetryLoggers = (props, dispatch) => {
   var _props$liveChatContex, _props$liveChatContex2;
-
-  const telemetryConfig = { ...defaultTelemetryConfiguration,
+  const telemetryConfig = {
+    ...defaultTelemetryConfiguration,
     ...props.telemetryConfig
   };
-
   if ((_props$liveChatContex = props.liveChatContextFromCache) !== null && _props$liveChatContex !== void 0 && (_props$liveChatContex2 = _props$liveChatContex.domainStates) !== null && _props$liveChatContex2 !== void 0 && _props$liveChatContex2.telemetryInternalData) {
     var _props$liveChatContex3, _props$liveChatContex4;
-
     TelemetryManager.InternalTelemetryData = (_props$liveChatContex3 = props.liveChatContextFromCache) === null || _props$liveChatContex3 === void 0 ? void 0 : (_props$liveChatContex4 = _props$liveChatContex3.domainStates) === null || _props$liveChatContex4 === void 0 ? void 0 : _props$liveChatContex4.telemetryInternalData;
   } else {
     var _props$chatSDK, _props$chatSDK$omnich, _props$chatSDK2, _props$chatSDK2$omnic, _props$chatSDK3, _props$chatSDK3$omnic;
-
-    let telemetryData = { ...defaultInternalTelemetryData,
+    let telemetryData = {
+      ...defaultInternalTelemetryData,
       telemetryConfig: Object.assign({}, defaultTelemetryConfiguration, telemetryConfig),
       ariaConfig: Object.assign({}, defaultAriaConfig, telemetryConfig === null || telemetryConfig === void 0 ? void 0 : telemetryConfig.ariaConfigurations)
     };
-
     if (props.chatConfig) {
       telemetryData = TelemetryHelper.addChatConfigDataToTelemetry(props === null || props === void 0 ? void 0 : props.chatConfig, telemetryData);
     }
-
     telemetryData = TelemetryHelper.addWidgetDataToTelemetry(telemetryConfig, telemetryData);
     telemetryData.OCChatSDKVersion = telemetryConfig.OCChatSDKVersion ?? "0.0.0-0";
     telemetryData.chatComponentVersion = telemetryConfig.chatComponentVersion ?? "0.0.0-0";
@@ -40,6 +36,5 @@ export const registerTelemetryLoggers = (props, dispatch) => {
       payload: telemetryData
     });
   }
-
   RegisterLoggers();
 };

package/lib/esm/components/livechatwidget/common/setPostChatContextAndLoadSurvey.js

@@ -2,8 +2,9 @@ import { LogLevel, TelemetryEvent } from "../../../common/telemetry/TelemetryCon
 import { BroadcastService } from "@microsoft/omnichannel-chat-components";
 import { ConversationState } from "../../../contexts/common/ConversationState";
 import { LiveChatWidgetActionType } from "../../../contexts/common/LiveChatWidgetActionType";
-import { TelemetryHelper } from "../../../common/telemetry/TelemetryHelper"; // eslint-disable-next-line @typescript-eslint/no-explicit-any
+import { TelemetryHelper } from "../../../common/telemetry/TelemetryHelper";
 
+// eslint-disable-next-line @typescript-eslint/no-explicit-any
 export const setPostChatContextAndLoadSurvey = async (chatSDK, dispatch, persistedChat) => {
   try {
     if (!persistedChat) {
@@ -25,14 +26,10 @@ export const setPostChatContextAndLoadSurvey = async (chatSDK, dispatch, persist
         exception: ex
       }
     });
-  } // eslint-disable-next-line @typescript-eslint/no-unused-vars
-
+  }
 
+  // eslint-disable-next-line @typescript-eslint/no-unused-vars
   BroadcastService.getMessageByEventName("LoadPostChatSurvey").subscribe(msg => {
-    dispatch({
-      type: LiveChatWidgetActionType.SET_CONVERSATION_STATE,
-      payload: ConversationState.Loading
-    });
     dispatch({
       type: LiveChatWidgetActionType.SET_CONVERSATION_STATE,
       payload: ConversationState.Postchat

package/lib/esm/components/livechatwidget/common/shareObservable.js

@@ -0,0 +1,35 @@
+// eslint-disable-next-line @typescript-eslint/no-explicit-any
+export function shareObservable(observable) {
+  // eslint-disable-next-line @typescript-eslint/no-explicit-any
+  let observers = [];
+
+  // eslint-disable-next-line @typescript-eslint/no-explicit-any
+  let subscription;
+
+  // eslint-disable-next-line @typescript-eslint/no-explicit-any
+  return new window.Observable(observer => {
+    if (!subscription) {
+      subscription = observable.subscribe({
+        complete() {
+          observers.forEach(observer => observer.complete());
+        },
+        // eslint-disable-next-line @typescript-eslint/no-explicit-any
+        error(err) {
+          observers.forEach(observer => observer.error(err));
+        },
+        // eslint-disable-next-line @typescript-eslint/no-explicit-any
+        next(value) {
+          observers.forEach(observer => observer.next(value));
+        }
+      });
+    }
+    observers.push(observer);
+    return () => {
+      observers = observers.filter(o => o !== observer);
+      if (!observers.length) {
+        subscription.unsubscribe();
+        subscription = null;
+      }
+    };
+  });
+}