@microsoft/omnichannel-chat-widget 0.1.0-main.d5846c0 → 0.1.0-main.d5e0dfe

package/lib/esm/components/headerstateful/HeaderStateful.js

@@ -9,19 +9,19 @@ import useChatAdapterStore from "../../hooks/useChatAdapterStore";
 import useChatContextStore from "../../hooks/useChatContextStore";
 export const HeaderStateful = props => {
   var _state$domainStates$l, _state$domainStates$l2, _headerProps$controlP, _headerProps$controlP2, _headerProps$controlP3, _outOfOfficeHeaderPro;
-
-  const [state, dispatch] = useChatContextStore(); // eslint-disable-next-line @typescript-eslint/no-explicit-any
-
+  const [state, dispatch] = useChatContextStore();
+  // eslint-disable-next-line @typescript-eslint/no-explicit-any
   const [adapter] = useChatAdapterStore();
   const {
     headerProps,
     outOfOfficeHeaderProps,
     endChat
-  } = props; //Setting OutOfOperatingHours Flag
-
+  } = props;
+  //Setting OutOfOperatingHours Flag
   const [outOfOperatingHours, setOutOfOperatingHours] = useState(((_state$domainStates$l = state.domainStates.liveChatConfig) === null || _state$domainStates$l === void 0 ? void 0 : (_state$domainStates$l2 = _state$domainStates$l.LiveWSAndLiveChatEngJoin) === null || _state$domainStates$l2 === void 0 ? void 0 : _state$domainStates$l2.OutOfOperatingHours) === "True");
   const outOfOfficeStyleProps = Object.assign({}, defaultOutOfOfficeHeaderStyleProps, outOfOfficeHeaderProps === null || outOfOfficeHeaderProps === void 0 ? void 0 : outOfOfficeHeaderProps.styleProps);
   const conversationState = useRef(state.appStates.conversationState);
+  const conversationEndedByAgent = useRef(state.appStates.conversationEndedByAgent);
   const controlProps = {
     id: "oc-lcw-header",
     dir: state.domainStates.globalDir,
@@ -36,12 +36,12 @@ export const HeaderStateful = props => {
       });
     },
     onCloseClick: async () => {
+      var _props$headerProps, _props$headerProps$co, _props$headerProps$co2;
       TelemetryHelper.logActionEvent(LogLevel.INFO, {
         Event: TelemetryEvent.HeaderCloseButtonClicked,
         Description: "Header Close button clicked."
       });
-
-      if (conversationState.current === ConversationState.Active) {
+      if (conversationState.current === ConversationState.Active || conversationEndedByAgent.current) {
         dispatch({
           type: LiveChatWidgetActionType.SET_SHOW_CONFIRMATION,
           payload: true
@@ -49,18 +49,21 @@ export const HeaderStateful = props => {
       } else {
         const skipEndChatSDK = true;
         const skipCloseChat = false;
-        await endChat(adapter, skipEndChatSDK, skipCloseChat);
+        const postMessageToOtherTabs = true;
+        await endChat(adapter, skipEndChatSDK, skipCloseChat, postMessageToOtherTabs);
+      }
+      const closeButtonId = ((_props$headerProps = props.headerProps) === null || _props$headerProps === void 0 ? void 0 : (_props$headerProps$co = _props$headerProps.controlProps) === null || _props$headerProps$co === void 0 ? void 0 : (_props$headerProps$co2 = _props$headerProps$co.closeButtonProps) === null || _props$headerProps$co2 === void 0 ? void 0 : _props$headerProps$co2.id) ?? `${controlProps.id}-close-button`;
+      if (closeButtonId) {
+        dispatch({
+          type: LiveChatWidgetActionType.SET_PREVIOUS_FOCUSED_ELEMENT_ID,
+          payload: closeButtonId
+        });
       }
-
-      dispatch({
-        type: LiveChatWidgetActionType.SET_PREVIOUS_FOCUSED_ELEMENT,
-        payload: document.getElementById(`${controlProps.id}-closebutton`)
-      });
     },
     ...(headerProps === null || headerProps === void 0 ? void 0 : headerProps.controlProps),
-    hideTitle: state.appStates.conversationState === ConversationState.Loading || (headerProps === null || headerProps === void 0 ? void 0 : (_headerProps$controlP = headerProps.controlProps) === null || _headerProps$controlP === void 0 ? void 0 : _headerProps$controlP.hideTitle),
-    hideIcon: state.appStates.conversationState === ConversationState.Loading || (headerProps === null || headerProps === void 0 ? void 0 : (_headerProps$controlP2 = headerProps.controlProps) === null || _headerProps$controlP2 === void 0 ? void 0 : _headerProps$controlP2.hideIcon),
-    hideCloseButton: state.appStates.conversationState === ConversationState.Loading || state.appStates.conversationState === ConversationState.Prechat || state.appStates.conversationState === ConversationState.ReconnectChat || (headerProps === null || headerProps === void 0 ? void 0 : (_headerProps$controlP3 = headerProps.controlProps) === null || _headerProps$controlP3 === void 0 ? void 0 : _headerProps$controlP3.hideCloseButton)
+    hideTitle: state.appStates.conversationState === ConversationState.Loading && !state.appStates.isStartChatFailing || state.appStates.conversationState === ConversationState.PostchatLoading || (headerProps === null || headerProps === void 0 ? void 0 : (_headerProps$controlP = headerProps.controlProps) === null || _headerProps$controlP === void 0 ? void 0 : _headerProps$controlP.hideTitle),
+    hideIcon: state.appStates.conversationState === ConversationState.Loading && !state.appStates.isStartChatFailing || state.appStates.conversationState === ConversationState.PostchatLoading || (headerProps === null || headerProps === void 0 ? void 0 : (_headerProps$controlP2 = headerProps.controlProps) === null || _headerProps$controlP2 === void 0 ? void 0 : _headerProps$controlP2.hideIcon),
+    hideCloseButton: state.appStates.conversationState === ConversationState.Loading && !state.appStates.isStartChatFailing || state.appStates.conversationState === ConversationState.Prechat || state.appStates.conversationState === ConversationState.ReconnectChat || (headerProps === null || headerProps === void 0 ? void 0 : (_headerProps$controlP3 = headerProps.controlProps) === null || _headerProps$controlP3 === void 0 ? void 0 : _headerProps$controlP3.hideCloseButton)
   };
   const outOfOfficeControlProps = {
     id: "oc-lcw-header",
@@ -81,10 +84,10 @@ export const HeaderStateful = props => {
     if (state.appStates.outsideOperatingHours) {
       setOutOfOperatingHours(true);
     }
-
     if (state.appStates.conversationState) {
       conversationState.current = state.appStates.conversationState;
     }
+    conversationEndedByAgent.current = state.appStates.conversationEndedByAgent;
   }, [state.appStates]);
   return /*#__PURE__*/React.createElement(Header, {
     componentOverrides: headerProps === null || headerProps === void 0 ? void 0 : headerProps.componentOverrides,

package/lib/esm/components/livechatwidget/LiveChatWidget.js

@@ -7,8 +7,8 @@ import { createReducer } from "../../contexts/createReducer";
 import { getLiveChatWidgetContextInitialState } from "../../contexts/common/LiveChatWidgetContextInitialState";
 export const LiveChatWidget = props => {
   const reducer = createReducer();
-  const [state, dispatch] = useReducer(reducer, getLiveChatWidgetContextInitialState(props)); // eslint-disable-next-line @typescript-eslint/no-explicit-any
-
+  const [state, dispatch] = useReducer(reducer, getLiveChatWidgetContextInitialState(props));
+  // eslint-disable-next-line @typescript-eslint/no-explicit-any
   const [adapter, setAdapter] = useState(undefined);
   return /*#__PURE__*/React.createElement(ChatSDKStore.Provider, {
     value: props.chatSDK

package/lib/esm/components/livechatwidget/common/ActivityStreamHandler.js

@@ -0,0 +1,32 @@
+function _defineProperty(obj, key, value) { key = _toPropertyKey(key); if (key in obj) { Object.defineProperty(obj, key, { value: value, enumerable: true, configurable: true, writable: true }); } else { obj[key] = value; } return obj; }
+function _toPropertyKey(arg) { var key = _toPrimitive(arg, "string"); return typeof key === "symbol" ? key : String(key); }
+function _toPrimitive(input, hint) { if (typeof input !== "object" || input === null) return input; var prim = input[Symbol.toPrimitive]; if (prim !== undefined) { var res = prim.call(input, hint || "default"); if (typeof res !== "object") return res; throw new TypeError("@@toPrimitive must return a primitive value."); } return (hint === "string" ? String : Number)(input); }
+import { Deferred } from "./Deferred";
+export class ActivityStreamHandler {
+  // eslint-disable-next-line @typescript-eslint/no-explicit-any
+
+  // eslint-disable-next-line @typescript-eslint/no-explicit-any
+
+  /**
+   * Use of a deferred pattern, to hold the execution of the activity.
+   * 
+   * */
+  static cork() {
+    ActivityStreamHandler.restoreDeferred = new Deferred();
+    ActivityStreamHandler.restorePromise = ActivityStreamHandler.restoreDeferred.promise;
+  }
+
+  /**
+   * Resolve the promise, releasing it to continue with the execution of the activity.
+   * 
+   * */
+  static uncork() {
+    ActivityStreamHandler.restoreDeferred.resolve();
+  }
+}
+_defineProperty(ActivityStreamHandler, "restoreDeferred", {
+  resolve: () => {
+    return "initialState";
+  }
+});
+_defineProperty(ActivityStreamHandler, "restorePromise", void 0);

package/lib/esm/components/livechatwidget/common/ActivitySubscriber/DefaultActivitySubscriber.js

@@ -0,0 +1,13 @@
+function _defineProperty(obj, key, value) { key = _toPropertyKey(key); if (key in obj) { Object.defineProperty(obj, key, { value: value, enumerable: true, configurable: true, writable: true }); } else { obj[key] = value; } return obj; }
+function _toPropertyKey(arg) { var key = _toPrimitive(arg, "string"); return typeof key === "symbol" ? key : String(key); }
+function _toPrimitive(input, hint) { if (typeof input !== "object" || input === null) return input; var prim = input[Symbol.toPrimitive]; if (prim !== undefined) { var res = prim.call(input, hint || "default"); if (typeof res !== "object") return res; throw new TypeError("@@toPrimitive must return a primitive value."); } return (hint === "string" ? String : Number)(input); }
+export class DefaultActivitySubscriber {
+  constructor() {
+    _defineProperty(this, "observer", void 0);
+  }
+  // eslint-disable-next-line @typescript-eslint/no-explicit-any
+  async next(activity) {
+    this.observer.next(activity);
+    return false;
+  }
+}

package/lib/esm/components/livechatwidget/common/ActivitySubscriber/IActivitySubscriber.js

@@ -0,0 +1 @@
+export {};

package/lib/esm/components/livechatwidget/common/ActivitySubscriber/PauseActivitySubscriber.js

@@ -0,0 +1,27 @@
+function _defineProperty(obj, key, value) { key = _toPropertyKey(key); if (key in obj) { Object.defineProperty(obj, key, { value: value, enumerable: true, configurable: true, writable: true }); } else { obj[key] = value; } return obj; }
+function _toPropertyKey(arg) { var key = _toPrimitive(arg, "string"); return typeof key === "symbol" ? key : String(key); }
+function _toPrimitive(input, hint) { if (typeof input !== "object" || input === null) return input; var prim = input[Symbol.toPrimitive]; if (prim !== undefined) { var res = prim.call(input, hint || "default"); if (typeof res !== "object") return res; throw new TypeError("@@toPrimitive must return a primitive value."); } return (hint === "string" ? String : Number)(input); }
+import { ActivityStreamHandler } from "../ActivityStreamHandler";
+export class PauseActivitySubscriber {
+  constructor() {
+    _defineProperty(this, "observer", void 0);
+  }
+  // eslint-disable-next-line @typescript-eslint/no-explicit-any
+  async apply(activity) {
+    await ActivityStreamHandler.restorePromise;
+    return activity;
+  }
+
+  // eslint-disable-next-line @typescript-eslint/no-unused-vars, @typescript-eslint/no-explicit-any
+  applicable(activity) {
+    return true;
+  }
+
+  // eslint-disable-next-line @typescript-eslint/no-explicit-any
+  async next(activity) {
+    if (this.applicable(activity)) {
+      return await this.apply(activity);
+    }
+    return activity;
+  }
+}

package/lib/esm/components/livechatwidget/common/ChatAdapterShim.js

@@ -0,0 +1,57 @@
+function _defineProperty(obj, key, value) { key = _toPropertyKey(key); if (key in obj) { Object.defineProperty(obj, key, { value: value, enumerable: true, configurable: true, writable: true }); } else { obj[key] = value; } return obj; }
+function _toPropertyKey(arg) { var key = _toPrimitive(arg, "string"); return typeof key === "symbol" ? key : String(key); }
+function _toPrimitive(input, hint) { if (typeof input !== "object" || input === null) return input; var prim = input[Symbol.toPrimitive]; if (prim !== undefined) { var res = prim.call(input, hint || "default"); if (typeof res !== "object") return res; throw new TypeError("@@toPrimitive must return a primitive value."); } return (hint === "string" ? String : Number)(input); }
+import { DefaultActivitySubscriber } from "./ActivitySubscriber/DefaultActivitySubscriber";
+import { shareObservable } from "./shareObservable";
+export class ChatAdapterShim {
+  // eslint-disable-next-line @typescript-eslint/no-explicit-any
+
+  // eslint-disable-next-line @typescript-eslint/no-explicit-any
+
+  // eslint-disable-next-line @typescript-eslint/no-explicit-any
+
+  // eslint-disable-next-line @typescript-eslint/no-explicit-any
+  constructor(chatAdapter) {
+    _defineProperty(this, "chatAdapter", void 0);
+    _defineProperty(this, "activityObserver", void 0);
+    _defineProperty(this, "subscribers", void 0);
+    this.subscribers = [];
+    this.chatAdapter = {
+      ...chatAdapter,
+      activity$: shareObservable(
+      // eslint-disable-next-line @typescript-eslint/no-explicit-any
+      new window.Observable(observer => {
+        this.activityObserver = observer;
+        // eslint-disable-next-line @typescript-eslint/no-explicit-any
+        const abortController = new window.AbortController();
+        (async () => {
+          try {
+            // eslint-disable-next-line @typescript-eslint/no-explicit-any
+            for await (let activity of chatAdapter.activities({
+              signal: abortController.signal
+            })) {
+              for (const subscriber of [...this.subscribers, new DefaultActivitySubscriber()]) {
+                subscriber.observer = this.activityObserver;
+                activity = await subscriber.next(activity);
+                if (!activity) {
+                  break;
+                }
+              }
+            }
+            observer.complete();
+          } catch (error) {
+            observer.error(error);
+          }
+        })();
+        return () => {
+          abortController.abort();
+        };
+      }))
+    };
+  }
+
+  // eslint-disable-next-line @typescript-eslint/no-explicit-any
+  addSubscriber(subscriber) {
+    this.subscribers.push(subscriber);
+  }
+}

package/lib/esm/components/livechatwidget/common/Deferred.js

@@ -0,0 +1,30 @@
+function _defineProperty(obj, key, value) { key = _toPropertyKey(key); if (key in obj) { Object.defineProperty(obj, key, { value: value, enumerable: true, configurable: true, writable: true }); } else { obj[key] = value; } return obj; }
+function _toPropertyKey(arg) { var key = _toPrimitive(arg, "string"); return typeof key === "symbol" ? key : String(key); }
+function _toPrimitive(input, hint) { if (typeof input !== "object" || input === null) return input; var prim = input[Symbol.toPrimitive]; if (prim !== undefined) { var res = prim.call(input, hint || "default"); if (typeof res !== "object") return res; throw new TypeError("@@toPrimitive must return a primitive value."); } return (hint === "string" ? String : Number)(input); }
+export class Deferred {
+  // eslint-disable-next-line @typescript-eslint/no-explicit-any
+
+  constructor() {
+    _defineProperty(this, "_promise", void 0);
+    _defineProperty(this, "_resolve", void 0);
+    _defineProperty(this, "_reject", () => {
+      return;
+    });
+    _defineProperty(this, "resolve", value => {
+      this._resolve(value);
+    });
+    _defineProperty(this, "reject", value => {
+      this._reject(value);
+    });
+    this._promise = new Promise((resolve, reject) => {
+      this._resolve = resolve;
+      this._reject = reject;
+    });
+  }
+
+  // eslint-disable-next-line @typescript-eslint/no-explicit-any
+
+  get promise() {
+    return this._promise;
+  }
+}

package/lib/esm/components/livechatwidget/common/authHelper.js

@@ -0,0 +1,42 @@
+import { LogLevel, TelemetryEvent } from "../../../common/telemetry/TelemetryConstants";
+import { TelemetryHelper } from "../../../common/telemetry/TelemetryHelper";
+import { isNullOrEmptyString } from "../../../common/utils";
+const getAuthClientFunction = chatConfig => {
+  let authClientFunction = undefined;
+  if (chatConfig !== null && chatConfig !== void 0 && chatConfig.LiveChatConfigAuthSettings) {
+    var _chatConfig$LiveChatC;
+    authClientFunction = (chatConfig === null || chatConfig === void 0 ? void 0 : (_chatConfig$LiveChatC = chatConfig.LiveChatConfigAuthSettings) === null || _chatConfig$LiveChatC === void 0 ? void 0 : _chatConfig$LiveChatC.msdyn_javascriptclientfunction) ?? undefined;
+  }
+  return authClientFunction;
+};
+
+// eslint-disable-next-line @typescript-eslint/no-explicit-any
+const handleAuthentication = async (chatSDK, chatConfig, getAuthToken) => {
+  const authClientFunction = getAuthClientFunction(chatConfig);
+  if (getAuthToken && authClientFunction) {
+    TelemetryHelper.logActionEvent(LogLevel.INFO, {
+      Event: TelemetryEvent.GetAuthTokenCalled
+    });
+    const token = await getAuthToken(authClientFunction);
+    if (!isNullOrEmptyString(token)) {
+      // eslint-disable-next-line @typescript-eslint/no-explicit-any
+      chatSDK.setAuthTokenProvider(async () => {
+        return token;
+      });
+      return true;
+    } else {
+      TelemetryHelper.logActionEvent(LogLevel.ERROR, {
+        Event: TelemetryEvent.ReceivedNullOrEmptyToken
+      });
+      return false;
+    }
+  }
+  return false;
+};
+
+// eslint-disable-next-line @typescript-eslint/no-explicit-any
+const removeAuthTokenProvider = chatSDK => {
+  // eslint-disable-next-line @typescript-eslint/no-explicit-any
+  chatSDK.authenticatedUserToken = null;
+};
+export { getAuthClientFunction, handleAuthentication, removeAuthTokenProvider };

package/lib/esm/components/livechatwidget/common/createAdapter.js

@@ -1,8 +1,11 @@
 import { NotificationHandler } from "../../webchatcontainerstateful/webchatcontroller/notification/NotificationHandler";
 import { NotificationLevel } from "../../webchatcontainerstateful/webchatcontroller/enums/NotificationLevel";
 import { NotificationScenarios } from "../../webchatcontainerstateful/webchatcontroller/enums/NotificationScenarios";
-import { defaultMiddlewareLocalizedTexts } from "../../webchatcontainerstateful/common/defaultProps/defaultMiddlewareLocalizedTexts"; // eslint-disable-next-line @typescript-eslint/no-explicit-any
+import { defaultMiddlewareLocalizedTexts } from "../../webchatcontainerstateful/common/defaultProps/defaultMiddlewareLocalizedTexts";
+import { ChatAdapterShim } from "./ChatAdapterShim";
+import { PauseActivitySubscriber } from "./ActivitySubscriber/PauseActivitySubscriber";
 
+// eslint-disable-next-line @typescript-eslint/no-explicit-any
 export const createAdapter = async chatSDK => {
   const chatAdapterOptionalParams = {
     IC3Adapter: {
@@ -11,11 +14,9 @@ export const createAdapter = async chatSDK => {
           if (notification.id === NotificationScenarios.InternetConnection && notification.level == NotificationLevel.Error) {
             notification.message = defaultMiddlewareLocalizedTexts.MIDDLEWARE_BANNER_NO_INTERNET_CONNECTION;
           }
-
           if (notification.id === NotificationScenarios.InternetConnection && notification.level == NotificationLevel.Success) {
             notification.message = defaultMiddlewareLocalizedTexts.MIDDLEWARE_BANNER_INTERNET_BACK_ONLINE;
           }
-
           if (notification.id && notification.message) {
             NotificationHandler.notifyWithLevel(notification.id, notification.message, notification.level);
           }
@@ -23,5 +24,12 @@ export const createAdapter = async chatSDK => {
       }
     }
   };
-  return await chatSDK.createChatAdapter(chatAdapterOptionalParams);
+  let adapter = await chatSDK.createChatAdapter(chatAdapterOptionalParams);
+  //so far, there is no need to convert to the shim adapter when using visual tests
+  if (chatSDK.isMockModeOn !== true) {
+    adapter = new ChatAdapterShim(adapter);
+    adapter.addSubscriber(new PauseActivitySubscriber());
+    return adapter.chatAdapter;
+  }
+  return adapter;
 };

package/lib/esm/components/livechatwidget/common/createFooter.js

@@ -3,25 +3,13 @@ import React from "react";
 import { decodeComponentString } from "@microsoft/omnichannel-chat-components";
 import { shouldShowFooter } from "../../../controller/componentController";
 export const createFooter = (props, state) => {
-  var _props$footerProps, _props$controlProps, _props$componentOverr, _props$componentOverr2;
-
-  const footerPropsHidden = { ...props.footerProps,
-    controlProps: { ...((_props$footerProps = props.footerProps) === null || _props$footerProps === void 0 ? void 0 : _props$footerProps.controlProps),
-      hideDownloadTranscriptButton: true,
-      hideEmailTranscriptButton: true,
-      hideAudioNotificationButton: true
-    }
-  };
-  const footer = !((_props$controlProps = props.controlProps) !== null && _props$controlProps !== void 0 && _props$controlProps.hideFooter) && shouldShowFooter(state) ? decodeComponentString((_props$componentOverr = props.componentOverrides) === null || _props$componentOverr === void 0 ? void 0 : _props$componentOverr.footer) || /*#__PURE__*/React.createElement(FooterStateful, {
+  var _props$controlProps, _props$componentOverr;
+  const hideFooterDisplay = !((_props$controlProps = props.controlProps) !== null && _props$controlProps !== void 0 && _props$controlProps.hideFooter) && shouldShowFooter(state) ? false : true;
+  const footer = decodeComponentString((_props$componentOverr = props.componentOverrides) === null || _props$componentOverr === void 0 ? void 0 : _props$componentOverr.footer) || /*#__PURE__*/React.createElement(FooterStateful, {
     footerProps: props.footerProps,
     downloadTranscriptProps: props.downloadTranscriptProps,
     audioNotificationProps: props.audioNotificationProps,
-    hideFooterDisplay: false
-  }) : decodeComponentString((_props$componentOverr2 = props.componentOverrides) === null || _props$componentOverr2 === void 0 ? void 0 : _props$componentOverr2.footer) || /*#__PURE__*/React.createElement(FooterStateful, {
-    footerProps: footerPropsHidden,
-    downloadTranscriptProps: props.downloadTranscriptProps,
-    audioNotificationProps: props.audioNotificationProps,
-    hideFooterDisplay: true
+    hideFooterDisplay: hideFooterDisplay
   });
   return footer;
 };

package/lib/esm/components/livechatwidget/common/createInternetConnectionChangeHandler.js

@@ -2,7 +2,8 @@ import { Constants } from "../../../common/Constants";
 import { NotificationHandler } from "../../webchatcontainerstateful/webchatcontroller/notification/NotificationHandler";
 import { NotificationScenarios } from "../../webchatcontainerstateful/webchatcontroller/enums/NotificationScenarios";
 import { defaultMiddlewareLocalizedTexts } from "../../webchatcontainerstateful/common/defaultProps/defaultMiddlewareLocalizedTexts";
-
+import { TelemetryHelper } from "../../../common/telemetry/TelemetryHelper";
+import { LogLevel, TelemetryEvent } from "../../../common/telemetry/TelemetryConstants";
 const isInternetConnected = async () => {
   try {
     const response = await fetch(Constants.internetConnectionTestUrl);
@@ -12,19 +13,23 @@ const isInternetConnected = async () => {
     return false;
   }
 };
-
 export const createInternetConnectionChangeHandler = async () => {
   const handler = async () => {
     const connected = await isInternetConnected();
-
     if (!connected) {
+      TelemetryHelper.logActionEvent(LogLevel.WARN, {
+        Event: TelemetryEvent.NetworkDisconnected
+      });
       NotificationHandler.notifyError(NotificationScenarios.InternetConnection, defaultMiddlewareLocalizedTexts.MIDDLEWARE_BANNER_NO_INTERNET_CONNECTION);
     } else {
+      TelemetryHelper.logActionEvent(LogLevel.WARN, {
+        Event: TelemetryEvent.NetworkReconnected
+      });
       NotificationHandler.notifySuccess(NotificationScenarios.InternetConnection, defaultMiddlewareLocalizedTexts.MIDDLEWARE_BANNER_INTERNET_BACK_ONLINE);
     }
-  }; // Checking connection status on online & offline events due to possible false positives
-
+  };
 
+  // Checking connection status on online & offline events due to possible false positives
   window.addEventListener("online", () => handler(), false);
   window.addEventListener("offline", () => handler(), false);
 };

package/lib/esm/components/livechatwidget/common/createMarkdown.js

@@ -1,61 +1,62 @@
 import MarkdownIt from "markdown-it";
 import MarkdownItForInline from "markdown-it-for-inline";
 import { defaultMarkdownLocalizedTexts } from "../../webchatcontainerstateful/common/defaultProps/defaultMarkdownLocalizedTexts";
-import { Constants } from "../../../common/Constants"; // eslint-disable-next-line @typescript-eslint/no-explicit-any
+import { Constants } from "../../../common/Constants";
 
+// eslint-disable-next-line @typescript-eslint/no-explicit-any
 export const createMarkdown = (disableMarkdownMessageFormatting, disableNewLineMarkdownSupport) => {
   let markdown;
-
   if (!disableMarkdownMessageFormatting) {
     markdown = new MarkdownIt(Constants.Default, {
       html: true,
       linkify: true,
       breaks: !disableNewLineMarkdownSupport
-    }); // ToDo: Commenting below usage of plugin until deferred bug is resolved: https://github.com/mayashavin/markdown-it-slack/issues/1
-    // markdown.use(MarkdownSlack);
-    // Markdown override for open link in new tab
-    // eslint-disable-next-line @typescript-eslint/no-explicit-any, quotes
-
-    markdown.use(MarkdownItForInline, "url_new_win", "link_open", function (tokens, idx, env) {
-      const targetAttrIndex = tokens[idx].attrIndex(Constants.Target); // Put a transparent pixel instead of the "open in new window" icon, so developers can easily modify the icon in CSS.
-
-      const TRANSPARENT_GIF = "data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7";
-
-      if (~targetAttrIndex) {
-        tokens[idx].attrs[targetAttrIndex][1] = Constants.Blank;
-      } else {
-        tokens[idx].attrPush([Constants.Target, Constants.Blank]);
-      }
-
-      const relAttrIndex = tokens[idx].attrIndex(Constants.TargetRelationship);
-
-      if (~relAttrIndex) {
-        tokens[idx].attrs[relAttrIndex][1] = Constants.TargetRelationshipAttributes;
-      } else {
-        tokens[idx].attrPush([Constants.TargetRelationship, Constants.TargetRelationshipAttributes]);
-        tokens[idx].attrPush([Constants.Title, defaultMarkdownLocalizedTexts.MARKDOWN_EXTERNAL_LINK_ALT]); // eslint-disable-next-line quotes
-
-        const iconTokens = markdown.parseInline(`![${defaultMarkdownLocalizedTexts.MARKDOWN_EXTERNAL_LINK_ALT}](${TRANSPARENT_GIF})`, env)[0].children;
-
-        if (iconTokens && iconTokens.length > 0) {
-          iconTokens[0].attrJoin("class", Constants.OpenLinkIconCssClass);
-          tokens.splice(idx + 2, 0, ...iconTokens);
-        }
-      }
     });
+    // ToDo: Commenting below usage of plugin until deferred bug is resolved: https://github.com/mayashavin/markdown-it-slack/issues/1
+    // markdown.use(MarkdownSlack);
   } else {
     markdown = new MarkdownIt(Constants.Zero, {
       html: true,
       linkify: true,
       breaks: !disableNewLineMarkdownSupport
     });
-    markdown.enable(["entity", // Rule to process html entity - {, ¯, "
-    "linkify", // Rule to replace link-like texts with link nodes
-    "html_block", // Rule to process html blocks and paragraphs
-    "html_inline", // Rule to process html tags
+    markdown.enable(["entity",
+    // Rule to process html entity - {, ¯, "
+    "linkify",
+    // Rule to replace link-like texts with link nodes
+    "html_block",
+    // Rule to process html blocks and paragraphs
+    "html_inline",
+    // Rule to process html tags
     "newline" // Rule to proceess '\n'
     ]);
   }
 
+  // eslint-disable-next-line @typescript-eslint/no-explicit-any
+  markdown.use(MarkdownItForInline, "url_new_win", "link_open", function (tokens, idx, env) {
+    const targetAttrIndex = tokens[idx].attrIndex(Constants.Target);
+    // Put a transparent pixel instead of the "open in new window" icon, so developers can easily modify the icon in CSS.
+    const TRANSPARENT_GIF = "data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7";
+    if (~targetAttrIndex) {
+      tokens[idx].attrs[targetAttrIndex][1] = Constants.Blank;
+    } else {
+      tokens[idx].attrPush([Constants.Target, Constants.Blank]);
+    }
+    const relAttrIndex = tokens[idx].attrIndex(Constants.TargetRelationship);
+    if (~relAttrIndex) {
+      tokens[idx].attrs[relAttrIndex][1] = Constants.TargetRelationshipAttributes;
+    } else {
+      tokens[idx].attrPush([Constants.TargetRelationship, Constants.TargetRelationshipAttributes]);
+      if (!disableMarkdownMessageFormatting) {
+        tokens[idx].attrPush([Constants.Title, defaultMarkdownLocalizedTexts.MARKDOWN_EXTERNAL_LINK_ALT]);
+        // eslint-disable-next-line quotes
+        const iconTokens = markdown.parseInline(`![${defaultMarkdownLocalizedTexts.MARKDOWN_EXTERNAL_LINK_ALT}](${TRANSPARENT_GIF})`, env)[0].children;
+        if (iconTokens && iconTokens.length > 0) {
+          iconTokens[0].attrJoin("class", Constants.OpenLinkIconCssClass);
+          tokens.splice(idx + 2, 0, ...iconTokens);
+        }
+      }
+    }
+  });
   return markdown;
 };

package/lib/esm/components/livechatwidget/common/defaultProps/defaultScrollBarProps.js

@@ -0,0 +1,7 @@
+export const defaultScrollBarProps = {
+  width: "7px",
+  trackBackgroundColor: "#f1f1f1",
+  thumbBackgroundColor: "#888",
+  thumbBorderRadius: "10px",
+  thumbHoverColor: "#555"
+};