@microsoft/omnichannel-chat-widget 0.1.0-main.cf54410 → 0.1.0-main.d5846c0

package/lib/cjs/controller/componentController.js

@@ -26,7 +26,7 @@ const shouldShowHeader = state => {
 exports.shouldShowHeader = shouldShowHeader;
 
 const shouldShowFooter = state => {
-  return !state.appStates.isMinimized && state.appStates.conversationState === _ConversationState.ConversationState.Active;
+  return !state.appStates.isMinimized && (state.appStates.conversationState === _ConversationState.ConversationState.Active || state.appStates.conversationState === _ConversationState.ConversationState.InActive);
 };
 
 exports.shouldShowFooter = shouldShowFooter;
@@ -38,7 +38,7 @@ const shouldShowEmailTranscriptPane = state => {
 exports.shouldShowEmailTranscriptPane = shouldShowEmailTranscriptPane;
 
 const shouldShowWebChatContainer = state => {
-  return state.appStates.conversationState === _ConversationState.ConversationState.Active;
+  return state.appStates.conversationState === _ConversationState.ConversationState.Active || state.appStates.conversationState === _ConversationState.ConversationState.InActive;
 };
 
 exports.shouldShowWebChatContainer = shouldShowWebChatContainer;

package/lib/cjs/plugins/newMessageEventHandler.js

@@ -0,0 +1,99 @@
+"use strict";
+
+Object.defineProperty(exports, "__esModule", {
+  value: true
+});
+exports.createOnNewAdapterActivityHandler = void 0;
+
+var _TelemetryConstants = require("../common/telemetry/TelemetryConstants");
+
+var _omnichannelChatComponents = require("@microsoft/omnichannel-chat-components");
+
+var _Constants = require("../common/Constants");
+
+var _TelemetryHelper = require("../common/telemetry/TelemetryHelper");
+
+const createOnNewAdapterActivityHandler = (chatId, userId) => {
+  const onNewAdapterActivityHandler = activity => {
+    var _activity$channelData, _activity$channelData2, _activity$channelData3;
+
+    const isActivityMessage = (activity === null || activity === void 0 ? void 0 : activity.type) === _Constants.Constants.message;
+    const isNotHistoryMessage = isActivityMessage && !(activity !== null && activity !== void 0 && (_activity$channelData = activity.channelData) !== null && _activity$channelData !== void 0 && (_activity$channelData2 = _activity$channelData.tags) !== null && _activity$channelData2 !== void 0 && _activity$channelData2.includes(_Constants.Constants.historyMessageTag)) && !(activity !== null && activity !== void 0 && (_activity$channelData3 = activity.channelData) !== null && _activity$channelData3 !== void 0 && _activity$channelData3.fromList);
+
+    if (isNotHistoryMessage) {
+      raiseMessageEvent(activity);
+    }
+  };
+
+  const raiseMessageEvent = activity => {
+    if ((activity === null || activity === void 0 ? void 0 : activity.type) === _Constants.Constants.message) {
+      var _text, _text2, _activity$channelData4, _activity$from;
+
+      const payload = {
+        // To identify hidden contents vs empty content
+        // eslint-disable-next-line @typescript-eslint/no-explicit-any
+        text: (activity === null || activity === void 0 ? void 0 : (_text = activity.text) === null || _text === void 0 ? void 0 : _text.length) >= 1 ? `*contents hidden (${activity === null || activity === void 0 ? void 0 : (_text2 = activity.text) === null || _text2 === void 0 ? void 0 : _text2.length} chars)*` : "",
+        type: activity === null || activity === void 0 ? void 0 : activity.type,
+        timestamp: activity === null || activity === void 0 ? void 0 : activity.timestamp,
+        userId: userId,
+        tags: activity === null || activity === void 0 ? void 0 : (_activity$channelData4 = activity.channelData) === null || _activity$channelData4 === void 0 ? void 0 : _activity$channelData4.tags,
+        messageType: ""
+      };
+
+      if ((activity === null || activity === void 0 ? void 0 : (_activity$from = activity.from) === null || _activity$from === void 0 ? void 0 : _activity$from.role) === _Constants.Constants.userMessageTag) {
+        // eslint-disable-next-line @typescript-eslint/no-explicit-any
+        payload.messageType = _Constants.Constants.userMessageTag;
+        const newMessageSentEvent = {
+          eventName: _TelemetryConstants.BroadcastEvent.NewMessageSent,
+          payload: payload
+        };
+
+        _omnichannelChatComponents.BroadcastService.postMessage(newMessageSentEvent);
+
+        _TelemetryHelper.TelemetryHelper.logActionEvent(_TelemetryConstants.LogLevel.INFO, {
+          Event: _TelemetryConstants.TelemetryEvent.MessageSent,
+          Description: "New message sent"
+        });
+      } else {
+        var _activity$channelData5, _activity$channelData6;
+
+        if (activity !== null && activity !== void 0 && (_activity$channelData5 = activity.channelData) !== null && _activity$channelData5 !== void 0 && (_activity$channelData6 = _activity$channelData5.tags) !== null && _activity$channelData6 !== void 0 && _activity$channelData6.includes(_Constants.Constants.systemMessageTag)) {
+          // eslint-disable-next-line @typescript-eslint/no-explicit-any
+          payload.messageType = _Constants.Constants.systemMessageTag;
+        } else {
+          var _activity$channelData7, _activity$channelData8, _activity$channelData9;
+
+          // eslint-disable-next-line @typescript-eslint/no-explicit-any
+          const messageHasNoText = !(activity !== null && activity !== void 0 && activity.text); // eslint-disable-next-line @typescript-eslint/no-explicit-any
+
+          const messageHasNoTags = !(activity !== null && activity !== void 0 && activity.channelData) || !(activity !== null && activity !== void 0 && (_activity$channelData7 = activity.channelData) !== null && _activity$channelData7 !== void 0 && _activity$channelData7.tags) || (activity === null || activity === void 0 ? void 0 : (_activity$channelData8 = activity.channelData) === null || _activity$channelData8 === void 0 ? void 0 : (_activity$channelData9 = _activity$channelData8.tags) === null || _activity$channelData9 === void 0 ? void 0 : _activity$channelData9.length) === 0; // eslint-disable-next-line @typescript-eslint/no-explicit-any
+
+          const messageHasNoAttachments = !(activity !== null && activity !== void 0 && activity.attachments) || (activity === null || activity === void 0 ? void 0 : activity.attachments.length) === 0;
+
+          if (messageHasNoTags && messageHasNoText && messageHasNoAttachments) {
+            return;
+          }
+
+          payload.messageType = _Constants.Constants.userMessageTag;
+        }
+
+        const newMessageReceivedEvent = {
+          eventName: _TelemetryConstants.BroadcastEvent.NewMessageReceived,
+          payload: payload
+        };
+
+        _omnichannelChatComponents.BroadcastService.postMessage(newMessageReceivedEvent);
+
+        _TelemetryHelper.TelemetryHelper.logActionEvent(_TelemetryConstants.LogLevel.INFO, {
+          Event: _TelemetryConstants.TelemetryEvent.MessageReceived,
+          Description: "New message received",
+          Data: payload
+        });
+      }
+    }
+  };
+
+  return onNewAdapterActivityHandler;
+};
+
+exports.createOnNewAdapterActivityHandler = createOnNewAdapterActivityHandler;

package/lib/esm/assets/Audios.js

@@ -0,0 +1 @@
+export const NewMessageNotificationSoundBase64 = "data:audio/mpeg;base64,SUQzAwAAAAAHdlRDT04AAAAPAAAB//5PAHQAaABlAHIAAABHRU9CAAAAKAAAAQD//gAA//5TAGYATQBhAHIAawBlAHIAcwAAAAwAAABkAAAAAAAAAEdFT0IAAACWAAABAP/+AAD//lMAZgBDAEQASQBuAGYAbwAAABwAAABkAAAAAQAAAInGktMGzMdMvxsOxb5i8JMcAAAAZAAAAInGktMGzMdMvxsOxb5i8JNEAAAARAAAAP////8AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAP/7kgAAAAJbGEnVMYAES2MJOqYwAIxIfWG5l5ARiQ+sNzLyAu5VVJICkoEdcSBICguiWT8M1+LObMz+xmZmZmSxLEtWVAAwDk/2FlJm97zRYscbMDxwTn7P/+IIIfE4Pwf5c+o5BBwnPlw//KO1A/3KqpJAUlAjriQJAUF0SyfhmvxZzZmf2MzMzMyWJYlqyoAGAcn+wspM3veaLFjjZgeOCc/Z//xBBD4nB+D/Ln1HIIOE58uH/5R2oHy4AAYEwYCQYACornvALrRJthkoZCwQ2U3LHoyEkfDBR73wCsVgjxgEYgejJL+aqGEnjK1riqJgctUlZ3CFbLVN+qM7/tv/7xjGtR376n8T9eaxzrGqlGyMmlnEpIceQ2WyiC4AAYEwYCQYACornvALrRJthkoZCwQ2U3LHoyEkfDBR73wCsVgjxgEYgejJL+aqGEnjK1riqJgctUlZ3CFbLVN+qM7/tv/7xjGtR376n8T9eaxzrGqlGyMmlnEpIceQ2WyiAPWUUm2k03cBF3/gh7sHxnWikLoeOYF6ot2W5ayrSXyIkJ7/+5IAEQACJBNYb2zADESCaw3tmAGH/FdVp+2HMP+K6rT9sOaO1cxvOc4FhrEoFjP9QGf/63ZAsImotmLRCLPCYKDmMhZxr1lFJtpNN3ARd/4Ie7B8Z1opC6HjmBeqLdluWsq0l8iJCejtXMbznOBYaxKBYz/UBn/+t2QLCJqLZi0QizwmCg5jIWca1hITbjbYkACEF1WEjAQuALuIqY1pMTpjTLYeh19pmYqy7VMzt3VsnWWo/2l8BzefMLgNLM9fQFP+/JawEktrM6wkJtxtsSABCC6rCRgIXAF3EVMa0mJ0xplsPQ6+0zMVZdqmZ27q2TrLUf7S+A5vPmFwGlmevoCn/fktYCSW1mT2MgklEkAhKx+G3bctrc/DbuK3FNjo/wM4/0+o38fV733h48EgRxLJ6vDgwEgSCev9g4WHAIBQruBAQd/6gQ/icH8H3/7hOD//8Tggc/gh5cHw/7GQSSiSAQlY/DbtuW1ufht3Fbimx0f4Gcf6fUb+Pq977w8eCQI4lk9XhwYCQJBPX+wcLDgEAoV3AgIO/9QIfxOD+D7///uSAEuAApUX2msvYkxSovtNZexJiXhdcee9qTEvC64897Um9wnB//+JwQOfwQ8uD4fhlMRERESQCi3jtVrGdDSrMogSMGKyg+QJyNeDV7GhW3/LVFJ3ujVdFaK0TIJcld3/57yx7rBU6e9T9Q5K3/8sDT6gaDv8RV0AqCoShlMRERESQCi3jtVrGdDSrMogSMGKyg+QJyNeDV7GhW3/LVFJ3ujVdFaK0TIJcld3/57yx7rBU6e9T9Q5K3/8sDT6gaDv8RV0AqCoSLoyCSSACEnBDTuwREZI679w8KNzvhW2awcYIqgeazfwx+9q1uMd4kyZXFxERXCYKNzvxKe/FXeMz7pQwMF2vQe2HBE8N3feVAQ8DLPDEX0XRkEkkAEJOCGndgiIyR137h4UbnfCts1g4wRVA81m/hj97VrcY7xJkyuLiIiuEwUbnfiU9+Ku8Zn3ShgYLteg9sOCJ4bu+8qAh4GWeGIvotaJKSRJSbkERCzoQbgj0ULOhoesI7YqkOqnZdKZjPHHmFpaBCzqJRapTshZaKJRBCTwib5UNP+owf/7kgBsAAJ7F9drW1pMT2L67WtrSYlsW12n6acxLYtrtP005uSm1ckexO49VGeFUnSXX/Ud9NrRJSSJKTcgiIWdCDcEeihZ0ND1hHbFUh1U7LpTMZ448wtLQIWdRKLVKdkLLRRKIISeETfKhp/1GDyU2rkj2J3Hqozwqk6S6/6jvpCSEgpttJpuAVX/k01qCn8ZWFNhjGzmhURPdVBYHfht5yvJ4xhT2bbJbctzlFnI2MUlECIrfOj8BciTTRUtmV+pF1f/ua94t/aPU5SNSg/FVhtzJeQkhIKbbSabgFV/5NNagp/GVhTYYxs5oVET3VQWB34becryeMYU9m2yW3Lc5RZyNjFJRAiK3zo/AXIk00VLZlfqRdX/7mveLf2j1OUjUoPxVYbcyXkLYiS7JJI5IBbcqvBkPtWdFYAElRGqL0Chqc0VJIxZ3b8tkd+SVNbYNk42bD7vRijvI65zBvpuLuFQ4x2WamPXef/8Rv53vaW3CxVwNsQPjylHYNXv1WxEl2SSRyQC25VeDIfas6KwAJKiNUXoFDU5oqSRizu35bL/+5IAkAACoiZU61uSXFREyp1rckuKrHlVre3pMVWPKrW9vSY78kqa2wbJxs2H3ejFHeR1zmDfTcXcKhxjss1Meu8//4jfzve0tuFirgbYgfHlKOwavfqA1iILtttssAEpaVaaw19pCpwYCMS9P8triAQOcT0cIfcR14wzxw4EgbKnLQzJaOFkUYzkwgXC+eNFlk1TIgCMRbJtRKKkV+yy8l7oiDTJmhAALtcISSLbZmnWIgu222ywASlpVprDX2kKnBgIxL0/y2uIBA5xPRwh9xHXjDPHDgSBsqctDMlo4WRRjOTCBcL540WWTVMiAIxFsm1EoqRX7LLyXuiINMmaEAAu1whJIttmad7CS///tbABm870LXky+kfmUkj06o1s4hNH7Iq+nYGvZrxZM/MFw7AZkR0CSlaUJCoDEsQSNHqdCDUyHHOf4VCmFd1HhusNWk+YUu1jFhx51lb8M0L3sJL//+1sAGbzvQteTL6R+ZSSPTqjWziE0fsir6dga9mvFkz8wXDsBmRHQJKVpQkKgMSxBI0ep0INTIcc5/hUKYV3//uSAKUAAsge1GtbkkxZA9qNa3JJiqhlVa1p6TFVDKq1rT0mUeG6w1aT5hS7WMWHHnWVvwzQsPrCTNv/tbABASmUEMTZwvMBADFmUoQPqcYZLnDTNfpGlwxD643Un6+VUurNMB2Eti7ckazq/RVPVcc6FkaLeI0YEa72SeJXsdW/hV67PYy5P1hJm3/2tgAgJTKCGJs4XmAgBizKUIH1OMMlzhpmv0jS4Yh9cbqT9fKqXVmmA7CWxduSNZ1foqnquOdCyNFvEaMCNd7JPEr2Orfwq9dnsZcnaIALb/62MAQI0pgAFBZwhzcxE8QaCFalEAsB5GKz0ho7CvKJ+oRTVQqKn1U0VFrpWy4c0RYWeGNRZobCJzUXhwihAK2AGQGQj2ZkXLZRLVGz/f7VqSWkmXnJOV9hYj9KtogAtv/rYwBAjSmAAUFnCHNzETxBoIVqUQCwHkYrPSGjsK8on6hFNVCoqfVTRUWulbLhzRFhZ4Y1FmhsInNReHCKEArYAZAZCPZmRctlEtUbP9/tWpJaSZeck5X2FiP0qGdjAAN3j/a0AP/7kgC1gAKDGlVrWnpMUGNKrWtPSYwQm0us6klxghNpdZ1JLijLzMNGhCd4yETDLYCMoHrGWlRx03EK7oROWMIRjXQ50rlIUnJlGQpRBEtCcG6zF7JKWFk2UR4nALwGqXKtYouCKfOcxZdb9fN7v9kbuitnYwADd4/2tAAoy8zDRoQneMhEwy2AjKB6xlpUcdNxCu6ETljCEY10OdK5SFJyZRkKUQRLQnBusxeySlhZNlEeJwC8BqlyrWKLginznMWXW/Xze7/ZG7or2iIK3+1sgAD0p+KqlpFbwoDMvBAEYeenYGsCFzhe3JgqDoVYtsDhixLnXfEdFGhEzUwxBAHa6iF0LuT4W0tszkvwB6B6zNyJBPTrQY5lQX2or9G0RBW/2tkAAelPxVUtIreFAZl4IAjDz07A1gQucL25MFQdCrFtgcMWJc674joo0ImamGIIA7XUQuhdyfC2ltmcl+APQPWZuRIJ6daDHMqC+1FfoGh1ERN5n/60ADdOliyF5yshWlHYqWneWxIkiFcSW5M3M1jr9kXtq4oXDDg4NnSAJu//+5IAw4ACwBhTe1h6TlgDCm9rD0nKXF1Hre3pMUuLqPW9vSYzTSyNOJMxS1Ep2/O4IDFrapSwJOf3t+/1////+0OoiJvM//WgAbp0sWQvOVkK0o7FS07y2JEkQriS3Jm5msdfsi9tXFC4YcHBs6QBN3maaWRpxJmKWolO353BAYtbVKWBJz+9v3+vewkq/7WgAATSMoCBDCRFBICRMuIYuSmEBJ5IEi0XxA56mxJ5NP4QxJcvl3vxPpZKhXHO4sjg1l8TycewFQ8O1cAaq63HxBQutc2rewkq/7WgAATSMoCBDCRFBICRMuIYuSmEBJ5IEi0XxA56mxJ5NP4QxJcvl3vxPpZKhXHO4sjg1l8TycewFQ8O1cAaq63HxBQutc2o3rAD3+2oAAGCfSVgNCxBAe2IQlFNGND6kpgquVYxKhqRSFYdzwcp8CjjLtNxoUB6zJxGS31ErCAtFdHj0azBhSpL//////////////////////////////////////////////////////////////////////////////////////uSANeAAm0X1Hs4wkxKIvqPZxhJiWBjR63t6TEsDGj1vb0m///////////////////////////////////////////////////////////////////////////////3rAD3+2oAAGCfSVgNCxBAe2IQlFNGND6kpgquVYxKhqRSFYdzwcp8CjjLtNxoUB6zJxGS31ErCAtFdHj0azBhSpK+wkq/7WgAASwBygOhdwKivAdAqcHGACcKkzawRcdFR2M4nMZ4QYZ+6PWIc6FS2o+aWaDEa3GApbDuFhKYd0oovsJKv+1oAAEsAcoDoXcCorwHQKnBxgAnCpM2sEXHRUdjOJzGeEGGfuj1iHOhUtqPmlmgxGtxgKWw7hYSmHdKKL7CS9/tQAABvBYcsow9BRJcwBwEizwDX0IGnZz+5SnLOXTvf3jGoBVlsf3HKOXqki3XsvABktTfH//////////////////////////////////////////////////////////////////////////////////////////////////7kgD/gAXiGNJrGHpMQcMaTWMPSYgAWUen7ecxAAso9P285v///////////////////////////////////////////////////////////////////////////////////////////////////////////////77CS9/tQAABvBYcsow9BRJcwBwEizwDX0IGnZz+5SnLOXTvf3jGoBVlsf3HKOXqki3XsvABktTfGbwEG720AAAflahxWtTVMcKEEs5rjqxISAOjCL97vw5N1Pvc1XB0RRPCk5pspYKPVv0tgk1qHDSObwEG720AAAflahxWtTVMcKEEs5rjqxISAOjCL97vw5N1Pvc1XB0RRPCk5pspYKPVv0tgk1qHDSO/skrfbUAAAc4qRFcEADJh2wITwoFE7zfkoRwgxbHL/ztc3jyemuWVpHUDElKscnC5WHDSMdf/////////////////////////////////////////////////////////////////////////////////////////////////////+5IA/4AGqBdSa1hiTjiC6k1rDEnHCF1DrOWJOOELqHWcsSf//////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////f2SVvtqAAAOcVIiuCABkw7YEJ4UCid5vyUI4QYtjl/52ubx5PTXLK0jqBiSlWOThcrDhpGOpsgQrtJAAABl1nCY5dwwnawgLC3D2x/RGM+gi+FvDOV0lPg0qhm4yIhVKq8v93/pJ5UZmyBCu0kAAAGXWcJjl3DCdrCAsLcPbH9EYz6CL4W8M5XSU+DSqGbjIiFUqry/3f+knlRkv9CI29tAAAFHxlpwlZDA/QGQhIDxFQkBISBIe//2u1sfaioIgPA0hh7hV+/6kGiemv////////////////////////////////////////////////////////////////////////////////////////////////////////////uSAP+ABxUXUetZWk41ouo9aytJxlhbP6xhJzDLC2f1jCTm//////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////v9CI29tAAAFHxlpwlZDA/QGQhIDxFQkBISBIe//2u1sfaioIgPA0hh7hV+/6kGiemr/SlP9bQAABdoF1qAFywAQBQTMgVOB/XtIADaNjGdJnhDkv1cos1GpzWas8NPf9wkzV/pSn+toAAAu0C61AC5YAIAoJmQKnA/r2kABtGxjOkzwhyX6uUWajU5rNWeGnv+4SZom0KKusgAAAFplGchOwKjJy3AzyZ6qlw6ENtwfw/ftDKoJeJ9D6v53//////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////7kAD/gAdEFlFp+UnOMQLKLT8pOcY0WUes5Mc4xoso9ZyY5/////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////m0KKusgAAAFplGchOwKjJy3AzyZ6qlw6ENtwfw/ftDKoJeJ9D6v52/0pXbWgAAAc7ADtq2CEKYgFOiCV6tsn6BQq+qG5vvO6pQpGJ639lHv9KV21oAAAHOwA7atghCmIBToglerbJ+gUKvqhub7zuqUKRiet/ZR3awSrJ4AAd0/jX1MAaFiAJKIDjhGj7gkcsHX+d5Uz57V1bT36Ylf//////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////7kgD/gAg0DU/p+Rk+J4Gp/T8jJ8UAWUesZEcwoAso9YyI5v//////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////3awSrJ4AAd0/jX1MAaFiAJKIDjhGj7gkcsHX+d5Uz57V1bT36YlZdSlaLIAAABva4xDJr7qELgHoTpIQioeVVYCmcjLuL0FrhQjLqUrRZAAAAN7XGIZNfdQhcA9CdJCEVDyqrAUzkZdxegtcKESbUpTWiAAAAfSvOQg4JhIcxEm3DZXsiwvKT8v8zrsdX/p/////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////+5IA/4AIghbOYxkRzCZC2cxjIjmEdCU/pecEsI6Ep/S84Jb/////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////5tSlNaIAAAB9K85CDgmEhzESbcNleyLC8pPy/zOux1f+kIlgIocHFAAAA/fsh1j8dMLBDM4jPVMOCggkZrPrKtkOOCX6AiWAihwcUAAAD9+yHWPx0wsEMziM9Uw4KCCRms+sq2Q44JfoCskDN5gBwAAAP3jeSgDXYABRUdScti0IEw0XbxoI7P9P//////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////uSAP+ACKoJ0Gn5wSwhQToNPzglhHglMefnBKCPBKY8/" 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package/lib/esm/assets/Icons.js

@@ -0,0 +1,11 @@
+export const ArchiveIcon = "data:image/svg+xml;base64,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";
+export const AudioIcon = "data:image/svg+xml;base64,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";
+export const BlankIcon = "data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciDQogICAgdmlld0JveD0iMCAwIDIwNDggMjA0OCINCiAgICB3aWR0aD0iMTJweCINCiAgICBoZWlnaHQ9IjEycHgiPg0KICAgIDxwYXRoIGQ9Ik01NDkgMGgxMjQzdjE3NTVsLTI5MyAyOTNIMjU2VjI5M0w1NDkgMHptMTExNSAxNzAxVjEyOEg2MDNMMzg0IDM0N3YxNTczaDEwNjFsMjE5LTIxOXoiIC8+DQo8L3N2Zz4=";
+export const ExcelIcon = "data:image/svg+xml;base64,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";
+export const ImageIcon = "data:image/svg+xml;base64,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";
+export const OneNoteIcon = "data:image/svg+xml;base64,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";
+export const PDFIcon = "data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciDQogICAgdmlld0JveD0iMCAwIDIwNDggMjA0OCINCiAgICB3aWR0aD0iMTJweCINCiAgICBoZWlnaHQ9IjEycHgiPg0KICAgIDxwYXRoIGQ9Ik0xOTIwIDE2NjRoLTEyOHYzODRIMTI4di0zODRIMFY2NDBoMTI4VjBoMTI0M2w0MjEgNDIxdjIxOWgxMjh2MTAyNHpNMTQwOCAzODRoMTY1bC0xNjUtMTY1djE2NXpNMjU2IDY0MGgxNDA4VjUxMmgtMzg0VjEyOEgyNTZ2NTEyem0xNDA4IDEwMjRIMjU2djI1NmgxNDA4di0yNTZ6bTEyOC04OTZIMTI4djc2OGgxNjY0Vjc2OHpNNDQ4IDg5NnE0MCAwIDc1IDE1dDYxIDQxIDQxIDYxIDE1IDc1cTAgNDAtMTUgNzV0LTQxIDYxLTYxIDQxLTc1IDE1aC02NHYxMjhIMjU2Vjg5NmgxOTJ6bTAgMjU2cTI2IDAgNDUtMTl0MTktNDVxMC0yNi0xOS00NXQtNDUtMTloLTY0djEyOGg2NHptNDQ4LTI1NnE1MyAwIDk5IDIwdDgyIDU1IDU1IDgxIDIwIDEwMHEwIDUzLTIwIDk5dC01NSA4Mi04MSA1NS0xMDAgMjBINzY4Vjg5NmgxMjh6bTAgMzg0cTI3IDAgNTAtMTB0NDAtMjcgMjgtNDEgMTAtNTBxMC0yNy0xMC01MHQtMjctNDAtNDEtMjgtNTAtMTB2MjU2em0zODQtMzg0aDMyMHYxMjhoLTE5MnYxMjhoMTkydjEyOGgtMTkydjEyOGgtMTI4Vjg5NnoiIC8+DQo8L3N2Zz4=";
+export const PowerpointIcon = "data:image/svg+xml;base64,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";
+export const VideoIcon = "data:image/svg+xml;base64,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";
+export const VisioIcon = "data:image/svg+xml;base64,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";
+export const WordIcon = "data:image/svg+xml;base64,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";

package/lib/esm/common/Constants.js

@@ -8,8 +8,12 @@ _defineProperty(Constants, "systemMessageTag", "system");
 
 _defineProperty(Constants, "userMessageTag", "user");
 
+_defineProperty(Constants, "historyMessageTag", "history");
+
 _defineProperty(Constants, "agentEndConversationMessageTag", "agentendconversation");
 
+_defineProperty(Constants, "supervisorForceCloseMessageTag", "supervisorforceclosedconversation");
+
 _defineProperty(Constants, "receivedMessageClassName", "ms_lcw_webchat_received_message");
 
 _defineProperty(Constants, "sentMessageClassName", "ms_lcw_webchat_sent_message");
@@ -32,8 +36,6 @@ _defineProperty(Constants, "false", "false");
 
 _defineProperty(Constants, "maximumUnreadMessageCount", 99);
 
-_defineProperty(Constants, "widgetStateDataKey", "LcwChatWidgetState");
-
 _defineProperty(Constants, "channelIdKey", "ChannelId-");
 
 _defineProperty(Constants, "ChannelId", "lcw");
@@ -118,8 +120,6 @@ _defineProperty(Constants, "InputSubmit", "InputSubmit");
 
 _defineProperty(Constants, "ReconnectIdAttributeName", "oc.reconnectid");
 
-_defineProperty(Constants, "redirectPageRequest", "redirectPageRequest");
-
 _defineProperty(Constants, "LiveChatWidget", "LiveChatWidgetNew");
 
 _defineProperty(Constants, "GuidPattern", "xx-x-4m-ym-xxx");
@@ -144,6 +144,8 @@ _defineProperty(Constants, "internetConnectionTestUrl", "https://ocsdk-prod.azur
 
 _defineProperty(Constants, "internetConnectionTestUrlText", "Omnichannel Connect Test");
 
+_defineProperty(Constants, "ChatWidgetStateChangedPrefix", "ChatWidgetStateChanged");
+
 export const Regex = (_class = class Regex {}, _defineProperty(_class, "EmailRegex", "(?:[a-zA-Z0-9!#$%&'*+/=?^_`{|}~-]+(?:\\.[a-zA-Z0-9!#$%&'*+/=?^_`{|}~-]+)*|\"(?:[\\x01-\\x08\\x0b\\x0c\\x0e-\\x1f\\x21\\x23-\\x5b\\x5d-\\x7f]|\\\\[\\x01-\\x09\\x0b\\x0c\\x0e-\\x7f])*\")@(?:(?:[a-zA-Z0-9](?:[a-zA-Z0-9-]*[a-zA-Z0-9])?\\.)+[a-zA-Z0-9](?:[a-zA-Z0-9-]*[a-zA-Z0-9])?|\\[(?:(?:25[0-5]|2[0-4][0-9]|[01]?[0-9][0-9]?)\\.){3}(?:25[0-5]|2[0-4][0-9]|[01]?[0-9][0-9]?|[a-zA-Z0-9-]*[a-zA-Z0-9]:(?:[\\x01-\\x08\\x0b\\x0c\\x0e-\\x1f\\x21-\\x5a\\x53-\\x7f]|\\\\[\\x01-\\x09\\x0b\\x0c\\x0e-\\x7f])+)\\])"), _class);
 export class HtmlIdNames {}
 
@@ -253,6 +255,15 @@ export let ChatSDKError;
   ChatSDKError["WidgetUseOutsideOperatingHour"] = "WidgetUseOutsideOperatingHour";
 })(ChatSDKError || (ChatSDKError = {}));
 
+export let EnvironmentVersion;
+
+(function (EnvironmentVersion) {
+  EnvironmentVersion["prod"] = "prod";
+  EnvironmentVersion["dogfood"] = "df";
+  EnvironmentVersion["int"] = "int";
+  EnvironmentVersion["test"] = "test";
+})(EnvironmentVersion || (EnvironmentVersion = {}));
+
 export class TranscriptConstants {}
 
 _defineProperty(TranscriptConstants, "ChatTranscriptsBodyColor", "#F5F5F5");
@@ -273,4 +284,22 @@ _defineProperty(TranscriptConstants, "InternalMode", "internal");
 
 _defineProperty(TranscriptConstants, "AgentDialogColor", "#2266E3");
 
-_defineProperty(TranscriptConstants, "AgentFontColor", "white");
+_defineProperty(TranscriptConstants, "AgentFontColor", "white");
+
+export class AriaTelemetryConstants {}
+
+_defineProperty(AriaTelemetryConstants, "GERMANY_ENDPOINT", "https://de.pipe.aria.microsoft.com/Collector/3.0/");
+
+_defineProperty(AriaTelemetryConstants, "GCCH_ENDPOINT", "https://tb.pipe.aria.microsoft.com/Collector/3.0/");
+
+_defineProperty(AriaTelemetryConstants, "DOD_ENDPOINT", "https://pf.pipe.aria.microsoft.com/Collector/3.0");
+
+_defineProperty(AriaTelemetryConstants, "EUROPE_ENDPOINT", "https://eu-mobile.events.data.microsoft.com/Collector/3.0/");
+
+_defineProperty(AriaTelemetryConstants, "MOONCAKE_ENDPOINT", "");
+
+_defineProperty(AriaTelemetryConstants, "Public", "Public");
+
+_defineProperty(AriaTelemetryConstants, "EU", "Europe");
+
+_defineProperty(AriaTelemetryConstants, "lcwEUDomainNames", ["crm4.omnichannelengagementhub.com", "crm12.omnichannelengagementhub.com", "crm16.omnichannelengagementhub.com", "crm17.omnichannelengagementhub.com", "crm19.omnichannelengagementhub.com"]);

package/lib/esm/common/telemetry/TelemetryConstants.js

@@ -13,7 +13,7 @@ export let ScenarioType;
   ScenarioType["ACS_ADAPTER"] = "LCW_ACSAdapterEvents";
 })(ScenarioType || (ScenarioType = {}));
 
-export let LogLevel;
+export let LogLevel; // Events used in certain functionalities that are not being logged
 
 (function (LogLevel) {
   LogLevel["INFO"] = "INFO";
@@ -22,6 +22,30 @@ export let LogLevel;
   LogLevel["ERROR"] = "ERROR";
 })(LogLevel || (LogLevel = {}));
 
+export let BroadcastEvent; // Events being logged
+
+(function (BroadcastEvent) {
+  BroadcastEvent["LoadPostChatSurvey"] = "LoadPostChatSurvey";
+  BroadcastEvent["ChatEnded"] = "ChatEnded";
+  BroadcastEvent["NewMessageNotification"] = "NewMessageNotification";
+  BroadcastEvent["UnreadMessageCount"] = "UnreadMessageCount";
+  BroadcastEvent["StartProactiveChat"] = "StartProactiveChat";
+  BroadcastEvent["ProactiveChatStartChat"] = "ProactiveChatStartChat";
+  BroadcastEvent["ProactiveChatStartPopoutChat"] = "ProactiveChatStartPopoutChat";
+  BroadcastEvent["ProactiveChatIsInPopoutMode"] = "ProactiveChatIsInPopoutMode";
+  BroadcastEvent["ClosePopoutWindow"] = "ClosePopoutWindow";
+  BroadcastEvent["InvalidAdaptiveCardFormat"] = "InvalidAdaptiveCardFormat";
+  BroadcastEvent["NewMessageSent"] = "NewMessageSent";
+  BroadcastEvent["NewMessageReceived"] = "NewMessageReceived";
+  BroadcastEvent["RedirectPageRequest"] = "RedirectPageRequest";
+  BroadcastEvent["StartChat"] = "StartChat";
+  BroadcastEvent["StartChatSkippingChatButtonRendering"] = "StartChatSkippingChatButtonRendering";
+  BroadcastEvent["StartUnauthenticatedReconnectChat"] = "StartUnauthenticatedReconnectChat";
+  BroadcastEvent["EndChat"] = "EndChat";
+  BroadcastEvent["SetCustomContext"] = "SetCustomContext";
+  BroadcastEvent["ChatRetrievedFromCache"] = "ChatRetrievedFromCache";
+})(BroadcastEvent || (BroadcastEvent = {}));
+
 export let TelemetryEvent;
 
 (function (TelemetryEvent) {
@@ -70,7 +94,10 @@ export let TelemetryEvent;
   TelemetryEvent["PrechatSurveyLoaded"] = "PrechatSurveyLoaded";
   TelemetryEvent["PrechatSubmitted"] = "PrechatSubmitted";
   TelemetryEvent["StartChatSDKCall"] = "StartChatCall";
+  TelemetryEvent["StartChatEventRecevied"] = "StartChatEventReceived";
   TelemetryEvent["EndChatSDKCall"] = "EndChatCall";
+  TelemetryEvent["EndChatEventReceived"] = "EndChatEventReceived";
+  TelemetryEvent["ClosePopoutWindowEventRecevied"] = "ClosePopoutWindowEventRecevied";
   TelemetryEvent["OnNewMessageFailed"] = "OnNewMessageFailed";
   TelemetryEvent["OnNewMessageAudioNotificationFailed"] = "OnNewMessageAudioNotificationFailed";
   TelemetryEvent["DownloadTranscriptResponseNullOrUndefined"] = "DownloadTranscriptResponseNullOrUndefined";
@@ -84,6 +111,7 @@ export let TelemetryEvent;
   TelemetryEvent["LoadingPaneLoaded"] = "LoadingPaneLoaded";
   TelemetryEvent["EmailTranscriptLoaded"] = "EmailTranscriptLoaded";
   TelemetryEvent["OutOfOfficePaneLoaded"] = "OutOfOfficePaneLoaded";
+  TelemetryEvent["PostChatSurveyLoadingPaneLoaded"] = "PostChatSurveyLoadingPaneLoaded";
   TelemetryEvent["PostChatSurveyLoaded"] = "PostChatSurveyLoaded";
   TelemetryEvent["ConfirmationPaneLoaded"] = "ConfirmationPaneLoaded";
   TelemetryEvent["ProactiveChatPaneLoaded"] = "ProactiveChatPaneLoaded";
@@ -105,7 +133,10 @@ export let TelemetryEvent;
   TelemetryEvent["InvalidConfiguration"] = "InvalidConfiguration";
   TelemetryEvent["SendTypingIndicatorSucceeded"] = "SendTypingIndicatorSucceeded";
   TelemetryEvent["SendTypingIndicatorFailed"] = "SendTypingIndicatorFailed";
+  TelemetryEvent["WebChatEvent"] = "WebChatEvent";
   TelemetryEvent["PreChatSurveyStartChatMethodFailed"] = "PreChatSurveyStartChatMethodFailed";
+  TelemetryEvent["ChatAlreadyTriggered"] = "ChatAlreadyTriggered";
+  TelemetryEvent["StartProactiveChatEventReceived"] = "StartProactiveChatEventReceived";
   TelemetryEvent["StartProactiveChatMethodFailed"] = "StartProactiveChatMethodFailed";
   TelemetryEvent["ProactiveChatAccepted"] = "ProactiveChatAccepted";
   TelemetryEvent["ProactiveChatRejected"] = "ProactiveChatRejected";
@@ -114,13 +145,14 @@ export let TelemetryEvent;
   TelemetryEvent["ReconnectChatContinueConversation"] = "ReconnectChatContinueConversation";
   TelemetryEvent["ReconnectChatStartNewConversation"] = "ReconnectChatStartNewConversation";
   TelemetryEvent["ReconnectChatMinimize"] = "ReconnectChatMinimize";
-  TelemetryEvent["ChatWidgetStateChanged"] = "ChatWidgetStateChanged";
+  TelemetryEvent["MessageSent"] = "MessageSent";
+  TelemetryEvent["MessageReceived"] = "MessageReceived";
+  TelemetryEvent["CustomContextReceived"] = "CustomContextReceived";
 })(TelemetryEvent || (TelemetryEvent = {}));
 
 export class TelemetryConstants {
   static map(eventTypeOrScenarioType) {
     switch (eventTypeOrScenarioType) {
-      case TelemetryEvent.StartChatSDKCall:
       case TelemetryEvent.ParseAdaptiveCardFailed:
         return ScenarioType.CONFIG_VALIDATION;
 
@@ -131,6 +163,7 @@ export class TelemetryConstants {
       case TelemetryEvent.LCWChatButtonShow:
       case TelemetryEvent.PrechatSurveyLoaded:
       case TelemetryEvent.LoadingPaneLoaded:
+      case TelemetryEvent.PostChatSurveyLoadingPaneLoaded:
       case TelemetryEvent.PostChatSurveyLoaded:
       case TelemetryEvent.EmailTranscriptLoaded:
       case TelemetryEvent.OutOfOfficePaneLoaded:
@@ -157,14 +190,22 @@ export class TelemetryConstants {
       case TelemetryEvent.PreChatSurveyStartChatMethodFailed:
       case TelemetryEvent.HeaderCloseButtonClicked:
       case TelemetryEvent.HeaderMinimizeButtonClicked:
+      case TelemetryEvent.MessageSent:
+      case TelemetryEvent.MessageReceived:
+      case TelemetryEvent.CustomContextReceived:
         return ScenarioType.ACTIONS;
 
+      case TelemetryEvent.StartChatSDKCall:
+      case TelemetryEvent.StartChatEventRecevied:
       case TelemetryEvent.StartChatMethodException:
       case TelemetryEvent.CloseChatMethodException:
+      case TelemetryEvent.StartProactiveChatEventReceived:
       case TelemetryEvent.StartProactiveChatMethodFailed:
       case TelemetryEvent.OnNewMessageFailed:
       case TelemetryEvent.OnNewMessageAudioNotificationFailed:
       case TelemetryEvent.GetConversationDetailsCallFailed:
+      case TelemetryEvent.EndChatSDKCall:
+      case TelemetryEvent.EndChatEventReceived:
       case TelemetryEvent.EndChatSDKCallFailed:
       case TelemetryEvent.PostChatContextCallFailed:
       case TelemetryEvent.PostChatContextCallSucceed:

package/lib/esm/common/telemetry/TelemetryHelper.js

@@ -1,6 +1,6 @@
 function _defineProperty(obj, key, value) { if (key in obj) { Object.defineProperty(obj, key, { value: value, enumerable: true, configurable: true, writable: true }); } else { obj[key] = value; } return obj; }
 
-import { ScenarioType } from "./TelemetryConstants";
+import { ScenarioType, TelemetryEvent } from "./TelemetryConstants";
 import { newGuid } from "../utils";
 import { TelemetryManager } from "./TelemetryManager";
 import { BroadcastService } from "@microsoft/omnichannel-chat-components";
@@ -259,4 +259,16 @@ _defineProperty(TelemetryHelper, "logConfigDataEvent", (logLevel, payload) => {
     }
   };
   BroadcastService.postMessage(telemetryEvent);
+});
+
+_defineProperty(TelemetryHelper, "logWebChatEvent", (logLevel, payload) => {
+  const telemetryEvent = {
+    eventName: TelemetryEvent.WebChatEvent,
+    logLevel: logLevel,
+    payload: { ...payload,
+      type: TelemetryEvent.WebChatEvent,
+      scenarioType: ScenarioType.WEBCHAT
+    }
+  };
+  BroadcastService.postMessage(telemetryEvent);
 });

package/lib/esm/common/telemetry/TelemetryManager.js

@@ -4,6 +4,8 @@ import { LogLevel, ScenarioType, TelemetryConstants, TelemetryEvent } from "./Te
 import { BroadcastService } from "@microsoft/omnichannel-chat-components";
 import { ariaTelemetryLogger } from "./loggers/ariaTelemetryLogger";
 import { consoleLogger } from "./loggers/consoleLogger";
+import { defaultAriaConfig } from "./defaultConfigs/defaultAriaConfig";
+import { TelemetryHelper } from "./TelemetryHelper";
 export class TelemetryTimers {}
 
 _defineProperty(TelemetryTimers, "LcwLoadToChatButtonTimer", void 0);
@@ -26,25 +28,25 @@ export const RegisterLoggers = () => {
   const registerLoggers = () => {
     var _TelemetryManager$Int, _TelemetryManager$Int2, _TelemetryManager$Int3, _TelemetryManager$Int4, _TelemetryManager$Int5, _TelemetryManager$Int6, _TelemetryManager$Int7, _TelemetryManager$Int8;
 
-    if (!((_TelemetryManager$Int = TelemetryManager.InternalTelemetryData) !== null && _TelemetryManager$Int !== void 0 && (_TelemetryManager$Int2 = _TelemetryManager$Int.telemetryConfig) !== null && _TelemetryManager$Int2 !== void 0 && _TelemetryManager$Int2.disableConsoleLog) || !((_TelemetryManager$Int3 = TelemetryManager.InternalTelemetryData) !== null && _TelemetryManager$Int3 !== void 0 && (_TelemetryManager$Int4 = _TelemetryManager$Int3.telemetryConfig) !== null && _TelemetryManager$Int4 !== void 0 && _TelemetryManager$Int4.telemetryDisabled)) {
+    if (((_TelemetryManager$Int = TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int === void 0 ? void 0 : (_TelemetryManager$Int2 = _TelemetryManager$Int.telemetryConfig) === null || _TelemetryManager$Int2 === void 0 ? void 0 : _TelemetryManager$Int2.disableConsoleLog) === false || ((_TelemetryManager$Int3 = TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int3 === void 0 ? void 0 : (_TelemetryManager$Int4 = _TelemetryManager$Int3.telemetryConfig) === null || _TelemetryManager$Int4 === void 0 ? void 0 : _TelemetryManager$Int4.telemetryDisabled) === false) {
       BroadcastService.getAnyMessage().subscribe(event => {
-        if (event.payload && event.eventName !== TelemetryEvent.ChatWidgetStateChanged) {
+        if (event.payload && event.eventName in TelemetryEvent) {
           logTelemetry(event);
         }
       });
     }
 
-    if (!((_TelemetryManager$Int5 = TelemetryManager.InternalTelemetryData) !== null && _TelemetryManager$Int5 !== void 0 && (_TelemetryManager$Int6 = _TelemetryManager$Int5.telemetryConfig) !== null && _TelemetryManager$Int6 !== void 0 && _TelemetryManager$Int6.disableConsoleLog)) {
+    if (((_TelemetryManager$Int5 = TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int5 === void 0 ? void 0 : (_TelemetryManager$Int6 = _TelemetryManager$Int5.telemetryConfig) === null || _TelemetryManager$Int6 === void 0 ? void 0 : _TelemetryManager$Int6.disableConsoleLog) === false) {
       loggers.push(consoleLogger());
     }
 
-    if (!((_TelemetryManager$Int7 = TelemetryManager.InternalTelemetryData) !== null && _TelemetryManager$Int7 !== void 0 && (_TelemetryManager$Int8 = _TelemetryManager$Int7.telemetryConfig) !== null && _TelemetryManager$Int8 !== void 0 && _TelemetryManager$Int8.telemetryDisabled)) {
+    if (((_TelemetryManager$Int7 = TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int7 === void 0 ? void 0 : (_TelemetryManager$Int8 = _TelemetryManager$Int7.telemetryConfig) === null || _TelemetryManager$Int8 === void 0 ? void 0 : _TelemetryManager$Int8.telemetryDisabled) === false) {
       var _TelemetryManager$Int9, _TelemetryManager$Int18, _TelemetryManager$Int19;
 
       if ((_TelemetryManager$Int9 = TelemetryManager.InternalTelemetryData) !== null && _TelemetryManager$Int9 !== void 0 && _TelemetryManager$Int9.ariaConfig) {
         var _TelemetryManager$Int10, _TelemetryManager$Int11, _TelemetryManager$Int12, _TelemetryManager$Int13, _TelemetryManager$Int14, _TelemetryManager$Int15, _TelemetryManager$Int16, _TelemetryManager$Int17;
 
-        loggers.push(ariaTelemetryLogger(((_TelemetryManager$Int10 = TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int10 === void 0 ? void 0 : (_TelemetryManager$Int11 = _TelemetryManager$Int10.ariaConfig) === null || _TelemetryManager$Int11 === void 0 ? void 0 : _TelemetryManager$Int11.ariaTelemetryKey) ?? "", ((_TelemetryManager$Int12 = TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int12 === void 0 ? void 0 : (_TelemetryManager$Int13 = _TelemetryManager$Int12.ariaConfig) === null || _TelemetryManager$Int13 === void 0 ? void 0 : _TelemetryManager$Int13.disableCookieUsage) ?? false, ((_TelemetryManager$Int14 = TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int14 === void 0 ? void 0 : (_TelemetryManager$Int15 = _TelemetryManager$Int14.ariaConfig) === null || _TelemetryManager$Int15 === void 0 ? void 0 : _TelemetryManager$Int15.collectorUriForTelemetry) ?? "", ((_TelemetryManager$Int16 = TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int16 === void 0 ? void 0 : (_TelemetryManager$Int17 = _TelemetryManager$Int16.ariaConfig) === null || _TelemetryManager$Int17 === void 0 ? void 0 : _TelemetryManager$Int17.ariaTelemetryApplicationName) ?? "OmniChannelProd_Web"));
+        loggers.push(ariaTelemetryLogger(((_TelemetryManager$Int10 = TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int10 === void 0 ? void 0 : (_TelemetryManager$Int11 = _TelemetryManager$Int10.ariaConfig) === null || _TelemetryManager$Int11 === void 0 ? void 0 : _TelemetryManager$Int11.ariaTelemetryKey) ?? defaultAriaConfig.ariaTelemetryKey, ((_TelemetryManager$Int12 = TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int12 === void 0 ? void 0 : (_TelemetryManager$Int13 = _TelemetryManager$Int12.ariaConfig) === null || _TelemetryManager$Int13 === void 0 ? void 0 : _TelemetryManager$Int13.disableCookieUsage) ?? defaultAriaConfig.disableCookieUsage, ((_TelemetryManager$Int14 = TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int14 === void 0 ? void 0 : (_TelemetryManager$Int15 = _TelemetryManager$Int14.ariaConfig) === null || _TelemetryManager$Int15 === void 0 ? void 0 : _TelemetryManager$Int15.collectorUriForTelemetry) ?? defaultAriaConfig.collectorUriForTelemetry, ((_TelemetryManager$Int16 = TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int16 === void 0 ? void 0 : (_TelemetryManager$Int17 = _TelemetryManager$Int16.ariaConfig) === null || _TelemetryManager$Int17 === void 0 ? void 0 : _TelemetryManager$Int17.ariaTelemetryApplicationName) ?? defaultAriaConfig.ariaTelemetryApplicationName));
       }
 
       const customLoggers = (_TelemetryManager$Int18 = TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int18 === void 0 ? void 0 : (_TelemetryManager$Int19 = _TelemetryManager$Int18.telemetryConfig) === null || _TelemetryManager$Int19 === void 0 ? void 0 : _TelemetryManager$Int19.telemetryLoggers;
@@ -67,8 +69,15 @@ export const RegisterLoggers = () => {
 
   const logTelemetry = telemetryEvent => {
     loggers.map(logger => {
+      var _payload;
+
       const logLevel = telemetryEvent.logLevel ?? LogLevel.INFO;
-      logger.log(logLevel, parseInput(telemetryEvent === null || telemetryEvent === void 0 ? void 0 : telemetryEvent.payload));
+      const scenarioType = ((_payload = telemetryEvent.payload) === null || _payload === void 0 ? void 0 : _payload.scenarioType) ?? ScenarioType.UNDEFINED;
+      const telemetryInput = parseInput(telemetryEvent === null || telemetryEvent === void 0 ? void 0 : telemetryEvent.payload, scenarioType);
+      telemetryInput.telemetryInfo = {
+        telemetryInfo: TelemetryHelper.buildTelemetryEvent(logLevel, telemetryInput)
+      };
+      logger.log(logLevel, telemetryInput);
     });
   };
 

package/lib/esm/common/telemetry/defaultConfigs/defaultAriaConfig.js

@@ -1,6 +1,6 @@
 export const defaultAriaConfig = {
   collectorUriForTelemetry: "",
   ariaTelemetryKey: "c7655518acf1403f93ff6b9f77942f0a-d01a02fd-6b50-4de3-a566-62eda11f93bc-7083",
-  ariaTelemetryApplicationName: "",
+  ariaTelemetryApplicationName: "D365_Omnichannel_Client_Public_Prod",
   disableCookieUsage: true
 };

package/lib/esm/common/telemetry/defaultConfigs/defaultTelemetryConfiguration.js

@@ -3,5 +3,8 @@ export const defaultTelemetryConfiguration = {
   telemetryDisabled: false,
   disableConsoleLog: false,
   telemetryLoggers: [],
-  ariaConfigurations: defaultAriaConfig
+  ariaConfigurations: defaultAriaConfig,
+  chatWidgetVersion: "0.0.0-0",
+  chatComponentVersion: "0.0.0-0",
+  OCChatSDKVersion: "0.0.0-0"
 };

package/lib/esm/common/telemetry/loggers/ariaTelemetryLogger.js

@@ -1,9 +1,9 @@
-import { isNullOrEmptyString, isNullOrUndefined } from "../../utils";
+import { getDomain, isNullOrEmptyString, isNullOrUndefined } from "../../utils";
 import AWTEventProperties from "@microsoft/omnichannel-chat-sdk/lib/external/aria/webjs/AWTEventProperties";
 import AWTLogManager from "@microsoft/omnichannel-chat-sdk/lib/external/aria/webjs/AWTLogManager";
 import { AWTPiiKind } from "@microsoft/omnichannel-chat-sdk/lib/external/aria/common/Enums";
-import { Constants } from "../../Constants";
-import { TelemetryHelper } from "../TelemetryHelper";
+import { Constants, AriaTelemetryConstants, EnvironmentVersion } from "../../Constants";
+import { TelemetryManager } from "../TelemetryManager";
 export const ariaTelemetryLogger = (ariaTelemetryKey, disabledCookieUsage, collectiorUriForTelemetry, ariaTelemetryApplicationName) => {
   let _logger;
 
@@ -15,6 +15,21 @@ export const ariaTelemetryLogger = (ariaTelemetryKey, disabledCookieUsage, colle
 
       if (!isNullOrEmptyString(collectiorUriForTelemetry)) {
         configuration.collectorUri = collectiorUriForTelemetry;
+      } else {
+        if (TelemetryManager.InternalTelemetryData.environmentVersion == EnvironmentVersion.prod) {
+          var _TelemetryManager$Int;
+
+          const orgUrl = (_TelemetryManager$Int = TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int === void 0 ? void 0 : _TelemetryManager$Int.orgUrl;
+
+          if (!isNullOrUndefined(orgUrl)) {
+            // If the given org is a Production EU org, modify the Aria collector uri
+            const region = getDomain(orgUrl);
+
+            if (region === AriaTelemetryConstants.EU) {
+              configuration.collectorUri = AriaTelemetryConstants.EUROPE_ENDPOINT;
+            }
+          }
+        }
       }
 
       try {
@@ -33,18 +48,25 @@ export const ariaTelemetryLogger = (ariaTelemetryKey, disabledCookieUsage, colle
 
   const ariaLogger = {
     log: (logLevel, telemetryInput) => {
-      let property;
-      const eventProperties = new AWTEventProperties();
-      const event = TelemetryHelper.buildTelemetryEvent(logLevel, telemetryInput);
-      eventProperties.setName(telemetryInput.scenarioType);
-
-      for (const key of Object.keys(event)) {
-        property = typeof event[key] === "object" ? JSON.stringify(event[key]) : event[key];
-        eventProperties.setProperty(key, property);
-      }
+      try {
+        let property;
+        const telemetryInfo = telemetryInput === null || telemetryInput === void 0 ? void 0 : telemetryInput.telemetryInfo;
+        const eventProperties = new AWTEventProperties();
+        eventProperties.setName(telemetryInput.scenarioType);
 
-      eventProperties.setPropertyWithPii(ariaTelemetryApplicationName, Constants.LiveChatWidget, AWTPiiKind.GenericData);
-      logger() ? logger().logEvent(eventProperties) : console.log("Unable to initialize aria logger");
+        if (telemetryInfo) {
+          for (const key of Object.keys(telemetryInfo)) {
+            property = typeof telemetryInfo[key] === "object" ? JSON.stringify(telemetryInfo[key]) : telemetryInfo[key];
+            eventProperties.setProperty(key, property);
+          }
+
+          eventProperties.setPropertyWithPii(ariaTelemetryApplicationName, Constants.LiveChatWidget, AWTPiiKind.GenericData);
+        }
+
+        logger() ? logger().logEvent(eventProperties) : console.log("Unable to initialize aria logger");
+      } catch (error) {
+        console.error("Error in logging telemetry to Aria logger:" + error);
+      }
     },
     dispose: () => {
       AWTLogManager.flush(function () {

package/lib/esm/common/telemetry/loggers/consoleLogger.js

@@ -4,27 +4,28 @@ export const consoleLogger = () => {
   const consoleLogger = {
     log: (logLevel, telemetryInput) => {
       const payload = telemetryInput !== null && telemetryInput !== void 0 && telemetryInput.payload && Object.keys(telemetryInput === null || telemetryInput === void 0 ? void 0 : telemetryInput.payload).length > 0 ? telemetryInput === null || telemetryInput === void 0 ? void 0 : telemetryInput.payload : "";
+      const telemetryInfo = telemetryInput !== null && telemetryInput !== void 0 && telemetryInput.telemetryInfo && Object.keys(telemetryInput === null || telemetryInput === void 0 ? void 0 : telemetryInput.telemetryInfo).length > 0 ? telemetryInput === null || telemetryInput === void 0 ? void 0 : telemetryInput.telemetryInfo : "";
 
       try {
         switch (logLevel) {
           case LogLevel.INFO:
-            console.info(Constants.LiveChatWidget, payload);
+            console.info(Constants.LiveChatWidget, payload, telemetryInfo);
             break;
 
           case LogLevel.DEBUG:
-            console.debug(Constants.LiveChatWidget, payload);
+            console.debug(Constants.LiveChatWidget, payload, telemetryInfo);
             break;
 
           case LogLevel.WARN:
-            console.warn(Constants.LiveChatWidget, payload);
+            console.warn(Constants.LiveChatWidget, payload, telemetryInfo);
             break;
 
           case LogLevel.ERROR:
-            console.error(Constants.LiveChatWidget, payload);
+            console.error(Constants.LiveChatWidget, payload, telemetryInfo);
             break;
 
           default:
-            console.debug(Constants.LiveChatWidget, payload);
+            console.debug(Constants.LiveChatWidget, payload, telemetryInfo);
             break;
         }
       } catch (ex) {