@microsoft/omnichannel-chat-widget 0.1.0-main.c461296 → 0.1.0-main.cda7a31

package/lib/cjs/contexts/common/ConversationState.js

@@ -15,6 +15,7 @@ exports.ConversationState = ConversationState;
   ConversationState[ConversationState["ProactiveChat"] = 4] = "ProactiveChat";
   ConversationState[ConversationState["Active"] = 5] = "Active";
   ConversationState[ConversationState["InActive"] = 6] = "InActive";
-  ConversationState[ConversationState["Postchat"] = 7] = "Postchat";
-  ConversationState[ConversationState["Closed"] = 8] = "Closed";
+  ConversationState[ConversationState["PostchatLoading"] = 7] = "PostchatLoading";
+  ConversationState[ConversationState["Postchat"] = 8] = "Postchat";
+  ConversationState[ConversationState["Closed"] = 9] = "Closed";
 })(ConversationState || (exports.ConversationState = ConversationState = {}));

package/lib/cjs/contexts/common/LiveChatWidgetActionType.js

@@ -14,16 +14,16 @@ exports.LiveChatWidgetActionType = LiveChatWidgetActionType;
   LiveChatWidgetActionType[LiveChatWidgetActionType["SET_GLOBAL_DIR"] = 3] = "SET_GLOBAL_DIR";
   LiveChatWidgetActionType[LiveChatWidgetActionType["SET_MINIMIZED"] = 4] = "SET_MINIMIZED";
   LiveChatWidgetActionType[LiveChatWidgetActionType["SET_CONVERSATION_STATE"] = 5] = "SET_CONVERSATION_STATE";
-  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_PREVIOUS_FOCUSED_ELEMENT"] = 6] = "SET_PREVIOUS_FOCUSED_ELEMENT";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_PREVIOUS_FOCUSED_ELEMENT_ID"] = 6] = "SET_PREVIOUS_FOCUSED_ELEMENT_ID";
   LiveChatWidgetActionType[LiveChatWidgetActionType["SET_OUTSIDE_OPERATING_HOURS"] = 7] = "SET_OUTSIDE_OPERATING_HOURS";
   LiveChatWidgetActionType[LiveChatWidgetActionType["SET_PRE_CHAT_SURVEY_RESPONSE"] = 8] = "SET_PRE_CHAT_SURVEY_RESPONSE";
-  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_SHOW_CONFIRMATION"] = 9] = "SET_SHOW_CONFIRMATION";
-  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_SHOW_EMAIL_TRANSCRIPT_PANE"] = 10] = "SET_SHOW_EMAIL_TRANSCRIPT_PANE";
-  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_PRECHAT_RESPONSE_EMAIL"] = 11] = "SET_PRECHAT_RESPONSE_EMAIL";
-  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_AUDIO_NOTIFICATION"] = 12] = "SET_AUDIO_NOTIFICATION";
-  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_E2VV_ENABLED"] = 13] = "SET_E2VV_ENABLED";
-  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_POST_CHAT_CONTEXT"] = 14] = "SET_POST_CHAT_CONTEXT";
-  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_SHOULD_SHOW_POST_CHAT"] = 15] = "SET_SHOULD_SHOW_POST_CHAT";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_CUSTOM_CONTEXT"] = 9] = "SET_CUSTOM_CONTEXT";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_SHOW_CONFIRMATION"] = 10] = "SET_SHOW_CONFIRMATION";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_SHOW_EMAIL_TRANSCRIPT_PANE"] = 11] = "SET_SHOW_EMAIL_TRANSCRIPT_PANE";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_PRECHAT_RESPONSE_EMAIL"] = 12] = "SET_PRECHAT_RESPONSE_EMAIL";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_AUDIO_NOTIFICATION"] = 13] = "SET_AUDIO_NOTIFICATION";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_E2VV_ENABLED"] = 14] = "SET_E2VV_ENABLED";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_POST_CHAT_CONTEXT"] = 15] = "SET_POST_CHAT_CONTEXT";
   LiveChatWidgetActionType[LiveChatWidgetActionType["SHOW_CALLING_CONTAINER"] = 16] = "SHOW_CALLING_CONTAINER";
   LiveChatWidgetActionType[LiveChatWidgetActionType["SET_INCOMING_CALL"] = 17] = "SET_INCOMING_CALL";
   LiveChatWidgetActionType[LiveChatWidgetActionType["DISABLE_VIDEO_CALL"] = 18] = "DISABLE_VIDEO_CALL";
@@ -39,4 +39,7 @@ exports.LiveChatWidgetActionType = LiveChatWidgetActionType;
   LiveChatWidgetActionType[LiveChatWidgetActionType["SET_CONVERSATION_ENDED_BY_AGENT"] = 28] = "SET_CONVERSATION_ENDED_BY_AGENT";
   LiveChatWidgetActionType[LiveChatWidgetActionType["SET_WIDGET_STATE"] = 29] = "SET_WIDGET_STATE";
   LiveChatWidgetActionType[LiveChatWidgetActionType["SET_LIVE_CHAT_CONTEXT"] = 30] = "SET_LIVE_CHAT_CONTEXT";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_BOT_OAUTH_SIGNIN_ID"] = 31] = "SET_BOT_OAUTH_SIGNIN_ID";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_WIDGET_SIZE"] = 32] = "SET_WIDGET_SIZE";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_WIDGET_INSTANCE_ID"] = 33] = "SET_WIDGET_INSTANCE_ID";
 })(LiveChatWidgetActionType || (exports.LiveChatWidgetActionType = LiveChatWidgetActionType = {}));

package/lib/cjs/contexts/common/LiveChatWidgetContextInitialState.js

@@ -9,11 +9,18 @@ var _ConversationState = require("./ConversationState");
 
 var _defaultMiddlewareLocalizedTexts = require("../../components/webchatcontainerstateful/common/defaultProps/defaultMiddlewareLocalizedTexts");
 
+var _utils = require("../../common/utils");
+
+var _defaultClientDataStoreProvider = require("../../common/storage/default/defaultClientDataStoreProvider");
+
 const getLiveChatWidgetContextInitialState = props => {
-  var _props$webChatContain;
+  var _props$chatSDK, _props$chatSDK$omnich, _props$chatSDK2, _props$chatSDK2$omnic, _props$controlProps, _props$webChatContain;
+
+  const widgetCacheId = (0, _utils.getWidgetCacheId)(props === null || props === void 0 ? void 0 : (_props$chatSDK = props.chatSDK) === null || _props$chatSDK === void 0 ? void 0 : (_props$chatSDK$omnich = _props$chatSDK.omnichannelConfig) === null || _props$chatSDK$omnich === void 0 ? void 0 : _props$chatSDK$omnich.orgId, props === null || props === void 0 ? void 0 : (_props$chatSDK2 = props.chatSDK) === null || _props$chatSDK2 === void 0 ? void 0 : (_props$chatSDK2$omnic = _props$chatSDK2.omnichannelConfig) === null || _props$chatSDK2$omnic === void 0 ? void 0 : _props$chatSDK2$omnic.widgetId, (props === null || props === void 0 ? void 0 : (_props$controlProps = props.controlProps) === null || _props$controlProps === void 0 ? void 0 : _props$controlProps.widgetInstanceId) ?? "");
+  const initialState = (0, _defaultClientDataStoreProvider.defaultClientDataStoreProvider)().getData(widgetCacheId, "localStorage");
 
-  if (props !== null && props !== void 0 && props.liveChatContextFromCache) {
-    return props === null || props === void 0 ? void 0 : props.liveChatContextFromCache;
+  if (!(0, _utils.isNullOrUndefined)(initialState)) {
+    return JSON.parse(initialState);
   }
 
   const LiveChatWidgetContextInitialState = {
@@ -27,14 +34,16 @@ const getLiveChatWidgetContextInitialState = props => {
       postChatContext: undefined,
       telemetryInternalData: {},
       globalDir: "ltr",
-      liveChatContext: undefined
+      liveChatContext: undefined,
+      customContext: undefined,
+      widgetSize: undefined,
+      widgetInstanceId: ""
     },
     appStates: {
       conversationState: _ConversationState.ConversationState.Closed,
       isMinimized: false,
-      previousElementOnFocusBeforeModalOpen: null,
+      previousElementIdOnFocusBeforeModalOpen: null,
       outsideOperatingHours: false,
-      shouldShowPostChat: false,
       preChatResponseEmail: "",
       isAudioMuted: null,
       newMessage: false,

package/lib/cjs/contexts/createReducer.js

@@ -7,8 +7,6 @@ exports.createReducer = void 0;
 
 var _LiveChatWidgetActionType = require("./common/LiveChatWidgetActionType");
 
-var _TelemetryManager = require("../common/telemetry/TelemetryManager");
-
 /* eslint-disable indent */
 const createReducer = () => {
   const reducer = (state, action) => {
@@ -71,10 +69,18 @@ const createReducer = () => {
           }
         };
 
-      case _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_PREVIOUS_FOCUSED_ELEMENT:
+      case _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_CUSTOM_CONTEXT:
+        return { ...state,
+          domainStates: { ...state.domainStates,
+            // eslint-disable-next-line @typescript-eslint/no-explicit-any
+            customContext: action.payload
+          }
+        };
+
+      case _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_PREVIOUS_FOCUSED_ELEMENT_ID:
         return { ...state,
           appStates: { ...state.appStates,
-            previousElementOnFocusBeforeModalOpen: action.payload
+            previousElementIdOnFocusBeforeModalOpen: action.payload
           }
         };
 
@@ -93,13 +99,6 @@ const createReducer = () => {
           }
         };
 
-      case _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_SHOULD_SHOW_POST_CHAT:
-        return { ...state,
-          appStates: { ...state.appStates,
-            shouldShowPostChat: action.payload
-          }
-        };
-
       case _LiveChatWidgetActionType.LiveChatWidgetActionType.SHOW_CALLING_CONTAINER:
         return { ...state,
           uiStates: { ...state.uiStates,
@@ -197,7 +196,6 @@ const createReducer = () => {
         };
 
       case _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_TELEMETRY_DATA:
-        _TelemetryManager.TelemetryManager.InternalTelemetryData = action.payload;
         return { ...state,
           domainStates: { ...state.domainStates,
             telemetryInternalData: action.payload
@@ -237,6 +235,22 @@ const createReducer = () => {
           }
         };
 
+      case _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_WIDGET_SIZE:
+        return { ...state,
+          domainStates: { ...state.domainStates,
+            // eslint-disable-next-line @typescript-eslint/no-explicit-any
+            widgetSize: action.payload
+          }
+        };
+
+      case _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_WIDGET_INSTANCE_ID:
+        return { ...state,
+          domainStates: { ...state.domainStates,
+            // eslint-disable-next-line @typescript-eslint/no-explicit-any
+            widgetInstanceId: action.payload
+          }
+        };
+
       default:
         return state;
     }

package/lib/cjs/controller/componentController.js

@@ -8,7 +8,7 @@ exports.shouldShowWebChatContainer = exports.shouldShowReconnectChatPane = expor
 var _ConversationState = require("../contexts/common/ConversationState");
 
 const shouldShowChatButton = state => {
-  return state.appStates.isMinimized || state.appStates.conversationState === _ConversationState.ConversationState.Closed;
+  return (state.appStates.isMinimized || state.appStates.conversationState === _ConversationState.ConversationState.Closed) && state.appStates.skipChatButtonRendering == false; // Do not show chat button in case of popout
 };
 
 exports.shouldShowChatButton = shouldShowChatButton;
@@ -44,7 +44,7 @@ const shouldShowWebChatContainer = state => {
 exports.shouldShowWebChatContainer = shouldShowWebChatContainer;
 
 const shouldShowLoadingPane = state => {
-  return !state.appStates.isMinimized && !state.appStates.shouldShowPostChat && state.appStates.conversationState === _ConversationState.ConversationState.Loading;
+  return !state.appStates.isMinimized && state.appStates.conversationState === _ConversationState.ConversationState.Loading;
 };
 
 exports.shouldShowLoadingPane = shouldShowLoadingPane;
@@ -56,7 +56,7 @@ const shouldShowReconnectChatPane = state => {
 exports.shouldShowReconnectChatPane = shouldShowReconnectChatPane;
 
 const shouldShowPostChatLoadingPane = state => {
-  return !state.appStates.isMinimized && state.appStates.shouldShowPostChat && state.appStates.conversationState === _ConversationState.ConversationState.Loading;
+  return !state.appStates.isMinimized && state.appStates.conversationState === _ConversationState.ConversationState.PostchatLoading;
 };
 
 exports.shouldShowPostChatLoadingPane = shouldShowPostChatLoadingPane;

package/lib/cjs/plugins/newMessageEventHandler.js

@@ -13,8 +13,6 @@ var _Constants = require("../common/Constants");
 
 var _TelemetryHelper = require("../common/telemetry/TelemetryHelper");
 
-var _TelemetryManager = require("../common/telemetry/TelemetryManager");
-
 const createOnNewAdapterActivityHandler = (chatId, userId) => {
   const onNewAdapterActivityHandler = activity => {
     var _activity$channelData, _activity$channelData2, _activity$channelData3;
@@ -29,18 +27,16 @@ const createOnNewAdapterActivityHandler = (chatId, userId) => {
 
   const raiseMessageEvent = activity => {
     if ((activity === null || activity === void 0 ? void 0 : activity.type) === _Constants.Constants.message) {
-      var _TelemetryManager$Int, _activity$from;
+      var _text, _text2, _activity$channelData4, _activity$from;
 
       const payload = {
+        // To identify hidden contents vs empty content
         // eslint-disable-next-line @typescript-eslint/no-explicit-any
-        text: activity === null || activity === void 0 ? void 0 : activity.text,
-        id: activity === null || activity === void 0 ? void 0 : activity.id,
+        text: (activity === null || activity === void 0 ? void 0 : (_text = activity.text) === null || _text === void 0 ? void 0 : _text.length) >= 1 ? `*contents hidden (${activity === null || activity === void 0 ? void 0 : (_text2 = activity.text) === null || _text2 === void 0 ? void 0 : _text2.length} chars)*` : "",
         type: activity === null || activity === void 0 ? void 0 : activity.type,
         timestamp: activity === null || activity === void 0 ? void 0 : activity.timestamp,
-        chatId: chatId,
         userId: userId,
-        conversationId: ((_TelemetryManager$Int = _TelemetryManager.TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int === void 0 ? void 0 : _TelemetryManager$Int.conversationId) ?? "",
-        channelData: activity === null || activity === void 0 ? void 0 : activity.channelData,
+        tags: activity === null || activity === void 0 ? void 0 : (_activity$channelData4 = activity.channelData) === null || _activity$channelData4 === void 0 ? void 0 : _activity$channelData4.tags,
         messageType: ""
       };
 
@@ -59,18 +55,18 @@ const createOnNewAdapterActivityHandler = (chatId, userId) => {
           Description: "New message sent"
         });
       } else {
-        var _activity$channelData4, _activity$channelData5;
+        var _activity$channelData5, _activity$channelData6;
 
-        if (activity !== null && activity !== void 0 && (_activity$channelData4 = activity.channelData) !== null && _activity$channelData4 !== void 0 && (_activity$channelData5 = _activity$channelData4.tags) !== null && _activity$channelData5 !== void 0 && _activity$channelData5.includes(_Constants.Constants.systemMessageTag)) {
+        if (activity !== null && activity !== void 0 && (_activity$channelData5 = activity.channelData) !== null && _activity$channelData5 !== void 0 && (_activity$channelData6 = _activity$channelData5.tags) !== null && _activity$channelData6 !== void 0 && _activity$channelData6.includes(_Constants.Constants.systemMessageTag)) {
           // eslint-disable-next-line @typescript-eslint/no-explicit-any
           payload.messageType = _Constants.Constants.systemMessageTag;
         } else {
-          var _activity$channelData6, _activity$channelData7, _activity$channelData8;
+          var _activity$channelData7, _activity$channelData8, _activity$channelData9;
 
           // eslint-disable-next-line @typescript-eslint/no-explicit-any
           const messageHasNoText = !(activity !== null && activity !== void 0 && activity.text); // eslint-disable-next-line @typescript-eslint/no-explicit-any
 
-          const messageHasNoTags = !(activity !== null && activity !== void 0 && activity.channelData) || !(activity !== null && activity !== void 0 && (_activity$channelData6 = activity.channelData) !== null && _activity$channelData6 !== void 0 && _activity$channelData6.tags) || (activity === null || activity === void 0 ? void 0 : (_activity$channelData7 = activity.channelData) === null || _activity$channelData7 === void 0 ? void 0 : (_activity$channelData8 = _activity$channelData7.tags) === null || _activity$channelData8 === void 0 ? void 0 : _activity$channelData8.length) === 0; // eslint-disable-next-line @typescript-eslint/no-explicit-any
+          const messageHasNoTags = !(activity !== null && activity !== void 0 && activity.channelData) || !(activity !== null && activity !== void 0 && (_activity$channelData7 = activity.channelData) !== null && _activity$channelData7 !== void 0 && _activity$channelData7.tags) || (activity === null || activity === void 0 ? void 0 : (_activity$channelData8 = activity.channelData) === null || _activity$channelData8 === void 0 ? void 0 : (_activity$channelData9 = _activity$channelData8.tags) === null || _activity$channelData9 === void 0 ? void 0 : _activity$channelData9.length) === 0; // eslint-disable-next-line @typescript-eslint/no-explicit-any
 
           const messageHasNoAttachments = !(activity !== null && activity !== void 0 && activity.attachments) || (activity === null || activity === void 0 ? void 0 : activity.attachments.length) === 0;
 
@@ -90,7 +86,8 @@ const createOnNewAdapterActivityHandler = (chatId, userId) => {
 
         _TelemetryHelper.TelemetryHelper.logActionEvent(_TelemetryConstants.LogLevel.INFO, {
           Event: _TelemetryConstants.TelemetryEvent.MessageReceived,
-          Description: "New message received"
+          Description: "New message received",
+          Data: payload
         });
       }
     }

package/lib/esm/common/Constants.js

@@ -4,6 +4,10 @@ function _defineProperty(obj, key, value) { if (key in obj) { Object.definePrope
 
 export class Constants {}
 
+_defineProperty(Constants, "magicCodeBroadcastChannel", "MagicCodeChannel");
+
+_defineProperty(Constants, "magicCodeResponseBroadcastChannel", "MagicCodeResponseChannel");
+
 _defineProperty(Constants, "systemMessageTag", "system");
 
 _defineProperty(Constants, "userMessageTag", "user");
@@ -36,8 +40,6 @@ _defineProperty(Constants, "false", "false");
 
 _defineProperty(Constants, "maximumUnreadMessageCount", 99);
 
-_defineProperty(Constants, "widgetStateDataKey", "LcwChatWidgetState");
-
 _defineProperty(Constants, "channelIdKey", "ChannelId-");
 
 _defineProperty(Constants, "ChannelId", "lcw");
@@ -72,6 +74,14 @@ _defineProperty(Constants, "averageWaitTimeMessageTag", "averagewaittime");
 
 _defineProperty(Constants, "message", "message");
 
+_defineProperty(Constants, "hiddenTag", "Hidden");
+
+_defineProperty(Constants, "prefixTimestampTag", "ServerMessageTimestamp_");
+
+_defineProperty(Constants, "acsChannel", "ACS_CHANNEL");
+
+_defineProperty(Constants, "publicMessageTag", "public");
+
 _defineProperty(Constants, "supportedAdaptiveCardContentTypes", ["application/vnd.microsoft.card.adaptive", "application/vnd.microsoft.card.audio", "application/vnd.microsoft.card.hero", "application/vnd.microsoft.card.receipt", "application/vnd.microsoft.card.thumbnail", "application/vnd.microsoft.card.signin", "application/vnd.microsoft.card.oauth"]);
 
 _defineProperty(Constants, "maxUploadFileSize", "500000");
@@ -122,8 +132,6 @@ _defineProperty(Constants, "InputSubmit", "InputSubmit");
 
 _defineProperty(Constants, "ReconnectIdAttributeName", "oc.reconnectid");
 
-_defineProperty(Constants, "redirectPageRequest", "redirectPageRequest");
-
 _defineProperty(Constants, "LiveChatWidget", "LiveChatWidgetNew");
 
 _defineProperty(Constants, "GuidPattern", "xx-x-4m-ym-xxx");
@@ -148,6 +156,12 @@ _defineProperty(Constants, "internetConnectionTestUrl", "https://ocsdk-prod.azur
 
 _defineProperty(Constants, "internetConnectionTestUrlText", "Omnichannel Connect Test");
 
+_defineProperty(Constants, "ChatWidgetStateChangedPrefix", "ChatWidgetStateChanged");
+
+_defineProperty(Constants, "PostChatLoadingDurationInMs", 2000);
+
+_defineProperty(Constants, "BrowserUnloadConfirmationMessage", "Do you want to leave chat?");
+
 export const Regex = (_class = class Regex {}, _defineProperty(_class, "EmailRegex", "(?:[a-zA-Z0-9!#$%&'*+/=?^_`{|}~-]+(?:\\.[a-zA-Z0-9!#$%&'*+/=?^_`{|}~-]+)*|\"(?:[\\x01-\\x08\\x0b\\x0c\\x0e-\\x1f\\x21\\x23-\\x5b\\x5d-\\x7f]|\\\\[\\x01-\\x09\\x0b\\x0c\\x0e-\\x7f])*\")@(?:(?:[a-zA-Z0-9](?:[a-zA-Z0-9-]*[a-zA-Z0-9])?\\.)+[a-zA-Z0-9](?:[a-zA-Z0-9-]*[a-zA-Z0-9])?|\\[(?:(?:25[0-5]|2[0-4][0-9]|[01]?[0-9][0-9]?)\\.){3}(?:25[0-5]|2[0-4][0-9]|[01]?[0-9][0-9]?|[a-zA-Z0-9-]*[a-zA-Z0-9]:(?:[\\x01-\\x08\\x0b\\x0c\\x0e-\\x1f\\x21-\\x5a\\x53-\\x7f]|\\\\[\\x01-\\x09\\x0b\\x0c\\x0e-\\x7f])+)\\])"), _class);
 export class HtmlIdNames {}
 
@@ -257,6 +271,15 @@ export let ChatSDKError;
   ChatSDKError["WidgetUseOutsideOperatingHour"] = "WidgetUseOutsideOperatingHour";
 })(ChatSDKError || (ChatSDKError = {}));
 
+export let EnvironmentVersion;
+
+(function (EnvironmentVersion) {
+  EnvironmentVersion["prod"] = "prod";
+  EnvironmentVersion["dogfood"] = "df";
+  EnvironmentVersion["int"] = "int";
+  EnvironmentVersion["test"] = "test";
+})(EnvironmentVersion || (EnvironmentVersion = {}));
+
 export class TranscriptConstants {}
 
 _defineProperty(TranscriptConstants, "ChatTranscriptsBodyColor", "#F5F5F5");
@@ -277,4 +300,22 @@ _defineProperty(TranscriptConstants, "InternalMode", "internal");
 
 _defineProperty(TranscriptConstants, "AgentDialogColor", "#2266E3");
 
-_defineProperty(TranscriptConstants, "AgentFontColor", "white");
+_defineProperty(TranscriptConstants, "AgentFontColor", "white");
+
+export class AriaTelemetryConstants {}
+
+_defineProperty(AriaTelemetryConstants, "GERMANY_ENDPOINT", "https://de.pipe.aria.microsoft.com/Collector/3.0/");
+
+_defineProperty(AriaTelemetryConstants, "GCCH_ENDPOINT", "https://tb.pipe.aria.microsoft.com/Collector/3.0/");
+
+_defineProperty(AriaTelemetryConstants, "DOD_ENDPOINT", "https://pf.pipe.aria.microsoft.com/Collector/3.0");
+
+_defineProperty(AriaTelemetryConstants, "EUROPE_ENDPOINT", "https://eu-mobile.events.data.microsoft.com/Collector/3.0/");
+
+_defineProperty(AriaTelemetryConstants, "MOONCAKE_ENDPOINT", "");
+
+_defineProperty(AriaTelemetryConstants, "Public", "Public");
+
+_defineProperty(AriaTelemetryConstants, "EU", "Europe");
+
+_defineProperty(AriaTelemetryConstants, "lcwEUDomainNames", ["crm4.omnichannelengagementhub.com", "crm12.omnichannelengagementhub.com", "crm16.omnichannelengagementhub.com", "crm17.omnichannelengagementhub.com", "crm19.omnichannelengagementhub.com"]);

package/lib/esm/common/storage/default/defaultCacheManager.js

@@ -0,0 +1,19 @@
+function _defineProperty(obj, key, value) { if (key in obj) { Object.defineProperty(obj, key, { value: value, enumerable: true, configurable: true, writable: true }); } else { obj[key] = value; } return obj; }
+
+import { BroadcastService } from "@microsoft/omnichannel-chat-components";
+import { getWidgetCacheId } from "../../utils";
+import { defaultClientDataStoreProvider } from "./defaultClientDataStoreProvider";
+export class defaultCacheManager {}
+
+_defineProperty(defaultCacheManager, "InternalCache", {});
+
+export const registerBroadcastServiceForLocalStorage = (orgid, widgetId, widgetInstanceId) => {
+  const widgetCacheId = getWidgetCacheId(orgid, widgetId, widgetInstanceId);
+  BroadcastService.getMessageByEventName(widgetCacheId).subscribe(msg => {
+    try {
+      defaultClientDataStoreProvider().setData(widgetCacheId, JSON.stringify(msg.payload), "localStorage");
+    } catch (error) {
+      console.error("Error in setting data to localstorage", error);
+    }
+  });
+};

package/lib/esm/common/storage/default/defaultClientDataStoreProvider.js

@@ -0,0 +1,102 @@
+import { inMemoryDataStore } from "./defaultInMemoryDataStore";
+import { TelemetryHelper } from "../../telemetry/TelemetryHelper";
+import { LogLevel, TelemetryEvent } from "../../telemetry/TelemetryConstants";
+export const defaultClientDataStoreProvider = () => {
+  const isCookieAllowed = () => {
+    try {
+      localStorage;
+      sessionStorage;
+      return true;
+    } catch (error) {
+      console.error("Third party cookie blocked");
+      return false;
+    }
+  };
+
+  const TtlInMs = 15 * 60 * 1000; // 15 mins
+
+  const dataStoreProvider = {
+    // eslint-disable-next-line @typescript-eslint/no-explicit-any
+    setData: (key, data, type) => {
+      if (isCookieAllowed()) {
+        try {
+          if (key) {
+            const now = new Date();
+            const item = {
+              data: data,
+              expiry: now.getTime() + TtlInMs
+            };
+            const strItem = JSON.stringify(item);
+
+            if (type === "localStorage") {
+              localStorage.setItem(key, strItem);
+            } else {
+              sessionStorage.setItem(key, strItem);
+            }
+          }
+        } catch (error) {
+          TelemetryHelper.logConfigDataEvent(LogLevel.ERROR, {
+            Event: TelemetryEvent.ClientDataStoreProviderFailed,
+            ExceptionDetails: error,
+            Description: "Unable to store data in localStorage."
+          });
+        }
+      } else {
+        const dataToCache = {
+          key: key,
+          data: data,
+          type: type
+        };
+        parent.postMessage(dataToCache, "*");
+      }
+    },
+    // eslint-disable-next-line @typescript-eslint/no-explicit-any
+    getData: (key, type) => {
+      if (isCookieAllowed()) {
+        let item;
+
+        if (type === "localStorage") {
+          item = localStorage.getItem(key);
+        } else {
+          item = sessionStorage.getItem(key);
+        } //Return item if not expired
+
+
+        let itemInJson = undefined;
+
+        if (item !== null) {
+          itemInJson = JSON.parse(item);
+          const now = new Date(); // compare the expiry time of the item with the current time
+
+          if (now.getTime() > itemInJson.expiry) {
+            // If the item is expired, delete the item from storage
+            // and return null
+            localStorage.removeItem(key);
+            return null;
+          }
+
+          return itemInJson.data;
+        }
+      } else {
+        // get data from in memory db when cookie is disabled
+        return inMemoryDataStore().getData(key);
+      }
+    },
+    // eslint-disable-next-line @typescript-eslint/no-explicit-any
+    removeData: (key, type) => {
+      if (isCookieAllowed()) {
+        if (key) {
+          if (type === "localStorage") {
+            return localStorage.removeItem(key);
+          } else {
+            return sessionStorage.removeItem(key);
+          }
+        }
+      } else {
+        // get data from in memory db when cookie is disabled
+        return inMemoryDataStore().removeData(key);
+      }
+    }
+  };
+  return dataStoreProvider;
+};

package/lib/esm/common/storage/default/defaultInMemoryDataStore.js

@@ -0,0 +1,71 @@
+import { LogLevel, TelemetryEvent } from "../../telemetry/TelemetryConstants";
+import { TelemetryHelper } from "../../telemetry/TelemetryHelper";
+import { defaultCacheManager } from "./defaultCacheManager";
+export const defaultInitializeInMemoryDataStore = widgetId => {
+  try {
+    localStorage;
+  } catch (error) {
+    // Register below events when localStorage is not accessible
+    // Listening to event raised from client browser
+    // eslint-disable-next-line @typescript-eslint/no-explicit-any
+    window.addEventListener("message", function (e) {
+      try {
+        if (e.data.key) {
+          const browserData = e.data;
+
+          if (defaultCacheManager.InternalCache[browserData.key]) {
+            delete defaultCacheManager.InternalCache[browserData.key];
+          }
+
+          defaultCacheManager.InternalCache[browserData.key] = browserData.data;
+        }
+      } catch (error) {
+        TelemetryHelper.logConfigDataEvent(LogLevel.ERROR, {
+          Event: TelemetryEvent.InMemoryDataStoreFailed,
+          ExceptionDetails: error,
+          Description: "Unable to register default in-memory cache."
+        });
+      }
+    }); // send cache initialize message to client
+
+    if (defaultCacheManager.InternalCache === undefined || {}) {
+      parent.postMessage({
+        data: "cacheinitialize",
+        widgetId: widgetId
+      }, "*");
+    }
+  }
+};
+export const inMemoryDataStore = () => {
+  const dataStoreProvider = {
+    getData: key => {
+      if (defaultCacheManager.InternalCache && defaultCacheManager.InternalCache[key]) {
+        return defaultCacheManager.InternalCache[key];
+      }
+    },
+    // eslint-disable-next-line @typescript-eslint/no-explicit-any
+    setData: (key, data) => {
+      try {
+        defaultCacheManager.InternalCache[key] = data;
+      } catch (error) {
+        TelemetryHelper.logConfigDataEvent(LogLevel.ERROR, {
+          Event: TelemetryEvent.InMemoryDataStoreFailed,
+          ExceptionDetails: error,
+          Description: "Unable to set data in default in-memory cache."
+        });
+      }
+    },
+    removeData: key => {
+      try {
+        defaultCacheManager.InternalCache[key] = {};
+      } catch (error) {
+        TelemetryHelper.logConfigDataEvent(LogLevel.ERROR, {
+          Event: TelemetryEvent.InMemoryDataStoreFailed,
+          ExceptionDetails: error,
+          Description: "Unable to remove data from default in-memory cache."
+        });
+      }
+    }
+  };
+  return dataStoreProvider;
+};