@microsoft/omnichannel-chat-widget 0.1.0-main.c461296 → 0.1.0-main.cda7a31

package/lib/esm/components/confirmationpanestateful/ConfirmationPaneStateful.js

@@ -1,35 +1,24 @@
-import { BroadcastEvent, LogLevel, TelemetryEvent } from "../../common/telemetry/TelemetryConstants";
-import { BroadcastService, ConfirmationPane } from "@microsoft/omnichannel-chat-components";
+import { LogLevel, TelemetryEvent } from "../../common/telemetry/TelemetryConstants";
+import { ConfirmationPane } from "@microsoft/omnichannel-chat-components";
 import React, { useEffect } from "react";
 import { findAllFocusableElement, findParentFocusableElementsWithoutChildContainer, preventFocusToMoveOutOfElement, setFocusOnElement, setFocusOnSendBox, setTabIndices } from "../../common/utils";
-import { Constants } from "../../common/Constants";
-import { ConversationState } from "../../contexts/common/ConversationState";
 import { DimLayer } from "../dimlayer/DimLayer";
 import { LiveChatWidgetActionType } from "../../contexts/common/LiveChatWidgetActionType";
 import { NotificationHandler } from "../webchatcontainerstateful/webchatcontroller/notification/NotificationHandler";
 import { NotificationScenarios } from "../webchatcontainerstateful/webchatcontroller/enums/NotificationScenarios";
-import { PostChatSurveyMode } from "../postchatsurveypanestateful/enums/PostChatSurveyMode";
 import { TelemetryHelper } from "../../common/telemetry/TelemetryHelper";
 import useChatAdapterStore from "../../hooks/useChatAdapterStore";
-import useChatContextStore from "../../hooks/useChatContextStore";
-import useChatSDKStore from "../../hooks/useChatSDKStore"; // eslint-disable-next-line @typescript-eslint/no-explicit-any
+import useChatContextStore from "../../hooks/useChatContextStore"; // eslint-disable-next-line @typescript-eslint/no-explicit-any
 
 export const ConfirmationPaneStateful = props => {
-  var _state$domainStates$l, _state$domainStates$l2, _state$domainStates$l3, _state$domainStates$l4;
-
   const initialTabIndexMap = new Map();
-  let elements = []; // eslint-disable-next-line @typescript-eslint/no-explicit-any
-
-  const chatSDK = useChatSDKStore();
+  let elements = [];
   const [state, dispatch] = useChatContextStore();
   const {
-    endChat
+    prepareEndChat
   } = props; // eslint-disable-next-line @typescript-eslint/no-explicit-any
-  // eslint-disable-next-line @typescript-eslint/no-explicit-any
 
   const [adapter] = useChatAdapterStore();
-  const isPostChatEnabled = (_state$domainStates$l = state.domainStates.liveChatConfig) === null || _state$domainStates$l === void 0 ? void 0 : (_state$domainStates$l2 = _state$domainStates$l.LiveWSAndLiveChatEngJoin) === null || _state$domainStates$l2 === void 0 ? void 0 : _state$domainStates$l2.msdyn_postconversationsurveyenable;
-  const postChatSurveyMode = (_state$domainStates$l3 = state.domainStates.liveChatConfig) === null || _state$domainStates$l3 === void 0 ? void 0 : (_state$domainStates$l4 = _state$domainStates$l3.LiveWSAndLiveChatEngJoin) === null || _state$domainStates$l4 === void 0 ? void 0 : _state$domainStates$l4.msdyn_postconversationsurveymode;
   const controlProps = {
     id: "oc-lcw-confirmation-pane",
     dir: state.domainStates.globalDir,
@@ -44,28 +33,8 @@ export const ConfirmationPaneStateful = props => {
       });
 
       try {
-        // check agent has joined conversation
-        const conversationDetails = await chatSDK.getConversationDetails();
-
-        if (isPostChatEnabled === "true" && (conversationDetails === null || conversationDetails === void 0 ? void 0 : conversationDetails.canRenderPostChat) === Constants.truePascal) {
-          if (postChatSurveyMode === PostChatSurveyMode.Embed) {
-            const loadPostChatEvent = {
-              eventName: BroadcastEvent.LoadPostChatSurvey
-            };
-            BroadcastService.postMessage(loadPostChatEvent);
-          } else if (postChatSurveyMode === PostChatSurveyMode.Link) {
-            const skipEndChatSDK = false;
-            const skipCloseChat = true;
-            await endChat(adapter, skipEndChatSDK, skipCloseChat);
-            dispatch({
-              type: LiveChatWidgetActionType.SET_CONVERSATION_STATE,
-              payload: ConversationState.InActive
-            });
-          }
-        } else {
-          setTabIndices(elements, initialTabIndexMap, true);
-          await endChat(adapter);
-        }
+        setTabIndices(elements, initialTabIndexMap, true);
+        await prepareEndChat(adapter, state);
       } catch (ex) {
         TelemetryHelper.logSDKEvent(LogLevel.ERROR, {
           Event: TelemetryEvent.GetConversationDetailsCallFailed,
@@ -85,12 +54,12 @@ export const ConfirmationPaneStateful = props => {
         type: LiveChatWidgetActionType.SET_SHOW_CONFIRMATION,
         payload: false
       });
-      const previousFocused = state.appStates.previousElementOnFocusBeforeModalOpen;
+      const previousFocusedElementId = state.appStates.previousElementIdOnFocusBeforeModalOpen;
 
-      if (previousFocused) {
-        setFocusOnElement(previousFocused);
+      if (previousFocusedElementId) {
+        setFocusOnElement("#" + previousFocusedElementId);
         dispatch({
-          type: LiveChatWidgetActionType.SET_PREVIOUS_FOCUSED_ELEMENT,
+          type: LiveChatWidgetActionType.SET_PREVIOUS_FOCUSED_ELEMENT_ID,
           payload: null
         });
       } else {

package/lib/esm/components/emailtranscriptpanestateful/EmailTranscriptPaneStateful.js

@@ -25,16 +25,16 @@ export const EmailTranscriptPaneStateful = props => {
       type: LiveChatWidgetActionType.SET_SHOW_EMAIL_TRANSCRIPT_PANE,
       payload: false
     });
-    const previousFocused = state.appStates.previousElementOnFocusBeforeModalOpen;
+    const previousFocusedElementId = state.appStates.previousElementIdOnFocusBeforeModalOpen;
 
-    if (previousFocused) {
-      setFocusOnElement(previousFocused);
+    if (previousFocusedElementId) {
+      setFocusOnElement("#" + previousFocusedElementId);
     } else {
       setFocusOnSendBox();
     }
 
     dispatch({
-      type: LiveChatWidgetActionType.SET_PREVIOUS_FOCUSED_ELEMENT,
+      type: LiveChatWidgetActionType.SET_PREVIOUS_FOCUSED_ELEMENT_ID,
       payload: null
     });
     setTabIndices(elements, initialTabIndexMap, true);

package/lib/esm/components/footerstateful/FooterStateful.js

@@ -54,13 +54,12 @@ export const FooterStateful = props => {
         Event: TelemetryEvent.EmailTranscriptButtonClicked,
         Description: "Email Transcript button clicked."
       });
-      const emailTranscriptButtonId = (footerProps === null || footerProps === void 0 ? void 0 : (_footerProps$controlP = footerProps.controlProps) === null || _footerProps$controlP === void 0 ? void 0 : (_footerProps$controlP2 = _footerProps$controlP.emailTranscriptButtonProps) === null || _footerProps$controlP2 === void 0 ? void 0 : _footerProps$controlP2.id) ?? "oc-lcw-footer-emailtranscript-button";
-      const emailTranscriptButton = document.getElementById(emailTranscriptButtonId);
+      const emailTranscriptButtonId = (footerProps === null || footerProps === void 0 ? void 0 : (_footerProps$controlP = footerProps.controlProps) === null || _footerProps$controlP === void 0 ? void 0 : (_footerProps$controlP2 = _footerProps$controlP.emailTranscriptButtonProps) === null || _footerProps$controlP2 === void 0 ? void 0 : _footerProps$controlP2.id) ?? `${controlProps.id}-emailtranscript-button`;
 
-      if (emailTranscriptButton) {
+      if (emailTranscriptButtonId) {
         dispatch({
-          type: LiveChatWidgetActionType.SET_PREVIOUS_FOCUSED_ELEMENT,
-          payload: emailTranscriptButton
+          type: LiveChatWidgetActionType.SET_PREVIOUS_FOCUSED_ELEMENT_ID,
+          payload: emailTranscriptButtonId
         });
       }
 
@@ -84,21 +83,13 @@ export const FooterStateful = props => {
       isAudioMuted: state.appStates.isAudioMuted
     }
   };
-  const footerId = (controlProps === null || controlProps === void 0 ? void 0 : controlProps.id) ?? "oc-lcw-footer";
-  const footer = document.getElementById(footerId);
-
-  if (footer) {
-    footer.style.display = hideFooterDisplay ? "none" : "";
-  }
-
-  return /*#__PURE__*/React.createElement(React.Fragment, null, /*#__PURE__*/React.createElement(Footer, {
+  return /*#__PURE__*/React.createElement(React.Fragment, null, !hideFooterDisplay && /*#__PURE__*/React.createElement(Footer, {
     componentOverrides: footerProps === null || footerProps === void 0 ? void 0 : footerProps.componentOverrides,
     controlProps: controlProps,
     styleProps: footerProps === null || footerProps === void 0 ? void 0 : footerProps.styleProps
   }), /*#__PURE__*/React.createElement(AudioNotificationStateful, {
     audioSrc: (audioNotificationProps === null || audioNotificationProps === void 0 ? void 0 : audioNotificationProps.audioSrc) ?? NewMessageNotificationSoundBase64,
-    hideAudioNotificationButton: (footerProps === null || footerProps === void 0 ? void 0 : (_footerProps$controlP4 = footerProps.controlProps) === null || _footerProps$controlP4 === void 0 ? void 0 : _footerProps$controlP4.hideAudioNotificationButton) ?? false,
-    isAudioMuted: state.appStates.isAudioMuted ?? false
+    isAudioMuted: state.appStates.isAudioMuted === null ? (footerProps === null || footerProps === void 0 ? void 0 : (_footerProps$controlP4 = footerProps.controlProps) === null || _footerProps$controlP4 === void 0 ? void 0 : _footerProps$controlP4.hideAudioNotificationButton) ?? false : state.appStates.isAudioMuted ?? false
   }));
 };
 export default FooterStateful;

package/lib/esm/components/footerstateful/downloadtranscriptstateful/DownloadTranscriptStateful.js

@@ -105,8 +105,14 @@ const beautifyChatTranscripts = (chatTranscripts, renderMarkDown, attachmentMess
     let fileAttachmentName = TranscriptConstants.DefaultFileAttachmentName;
     let dialogColor = TranscriptConstants.CustomerDialogColor;
     let fontColor = TranscriptConstants.CustomerFontColor;
-
-    if (value.tags && value.tags.toLowerCase().indexOf(Constants.systemMessageTag) !== -1 || value.isControlMessage && value.isControlMessage === true || value.contentType && value.contentType.toLowerCase() === TranscriptConstants.AdaptiveCardType || value.deliveryMode && value.deliveryMode.toLowerCase() === TranscriptConstants.InternalMode) {
+    const isSystemMessage = value.tags && value.tags.toLowerCase().indexOf(Constants.systemMessageTag) !== -1;
+    const isControlMessage = value.isControlMessage && value.isControlMessage === true;
+    const isAdaptiveCard = value.contentType && value.contentType.toLowerCase() === TranscriptConstants.AdaptiveCardType;
+    const isInternalMessage = value.deliveryMode && value.deliveryMode.toLowerCase() === TranscriptConstants.InternalMode;
+    const isHiddenMessage = value.tags && value.tags.toLowerCase().indexOf(Constants.hiddenTag.toLowerCase()) !== -1;
+    const shouldIgnoreMessage = isSystemMessage || isControlMessage || isAdaptiveCard || isInternalMessage || isHiddenMessage;
+
+    if (shouldIgnoreMessage) {
       return;
     } else if (value.from) {
       if (value.from.application) {
@@ -127,7 +133,7 @@ const beautifyChatTranscripts = (chatTranscripts, renderMarkDown, attachmentMess
 
       if (value.attachments && value.attachments.length > 0 && value.attachments[0].name) {
         fileAttachmentName = value.attachments[0].name;
-        value.content = attachmentMessage ?? "The following attachment was uploaded during the conversation:" + fileAttachmentName;
+        value.content = attachmentMessage ? attachmentMessage + " " + fileAttachmentName : "The following attachment was uploaded during the conversation: " + fileAttachmentName;
       }
     }
 

package/lib/esm/components/headerstateful/HeaderStateful.js

@@ -36,6 +36,8 @@ export const HeaderStateful = props => {
       });
     },
     onCloseClick: async () => {
+      var _props$headerProps, _props$headerProps$co, _props$headerProps$co2;
+
       TelemetryHelper.logActionEvent(LogLevel.INFO, {
         Event: TelemetryEvent.HeaderCloseButtonClicked,
         Description: "Header Close button clicked."
@@ -46,26 +48,25 @@ export const HeaderStateful = props => {
           type: LiveChatWidgetActionType.SET_SHOW_CONFIRMATION,
           payload: true
         });
-      } else if (conversationState.current === ConversationState.Postchat) {
-        dispatch({
-          type: LiveChatWidgetActionType.SET_SHOULD_SHOW_POST_CHAT,
-          payload: false
-        });
-        await endChat(adapter);
-      } else if (conversationState.current === ConversationState.InActive) {
+      } else {
         const skipEndChatSDK = true;
         const skipCloseChat = false;
-        await endChat(adapter, skipEndChatSDK, skipCloseChat);
+        const postMessageToOtherTabs = true;
+        await endChat(adapter, skipEndChatSDK, skipCloseChat, postMessageToOtherTabs);
       }
 
-      dispatch({
-        type: LiveChatWidgetActionType.SET_PREVIOUS_FOCUSED_ELEMENT,
-        payload: document.getElementById(`${controlProps.id}-closebutton`)
-      });
+      const closeButtonId = ((_props$headerProps = props.headerProps) === null || _props$headerProps === void 0 ? void 0 : (_props$headerProps$co = _props$headerProps.controlProps) === null || _props$headerProps$co === void 0 ? void 0 : (_props$headerProps$co2 = _props$headerProps$co.closeButtonProps) === null || _props$headerProps$co2 === void 0 ? void 0 : _props$headerProps$co2.id) ?? `${controlProps.id}-close-button`;
+
+      if (closeButtonId) {
+        dispatch({
+          type: LiveChatWidgetActionType.SET_PREVIOUS_FOCUSED_ELEMENT_ID,
+          payload: closeButtonId
+        });
+      }
     },
     ...(headerProps === null || headerProps === void 0 ? void 0 : headerProps.controlProps),
-    hideTitle: state.appStates.conversationState === ConversationState.Loading || (headerProps === null || headerProps === void 0 ? void 0 : (_headerProps$controlP = headerProps.controlProps) === null || _headerProps$controlP === void 0 ? void 0 : _headerProps$controlP.hideTitle),
-    hideIcon: state.appStates.conversationState === ConversationState.Loading || (headerProps === null || headerProps === void 0 ? void 0 : (_headerProps$controlP2 = headerProps.controlProps) === null || _headerProps$controlP2 === void 0 ? void 0 : _headerProps$controlP2.hideIcon),
+    hideTitle: state.appStates.conversationState === ConversationState.Loading || state.appStates.conversationState === ConversationState.PostchatLoading || (headerProps === null || headerProps === void 0 ? void 0 : (_headerProps$controlP = headerProps.controlProps) === null || _headerProps$controlP === void 0 ? void 0 : _headerProps$controlP.hideTitle),
+    hideIcon: state.appStates.conversationState === ConversationState.Loading || state.appStates.conversationState === ConversationState.PostchatLoading || (headerProps === null || headerProps === void 0 ? void 0 : (_headerProps$controlP2 = headerProps.controlProps) === null || _headerProps$controlP2 === void 0 ? void 0 : _headerProps$controlP2.hideIcon),
     hideCloseButton: state.appStates.conversationState === ConversationState.Loading || state.appStates.conversationState === ConversationState.Prechat || state.appStates.conversationState === ConversationState.ReconnectChat || (headerProps === null || headerProps === void 0 ? void 0 : (_headerProps$controlP3 = headerProps.controlProps) === null || _headerProps$controlP3 === void 0 ? void 0 : _headerProps$controlP3.hideCloseButton)
   };
   const outOfOfficeControlProps = {

package/lib/esm/components/livechatwidget/common/ActivityStreamHandler.js

@@ -0,0 +1,34 @@
+function _defineProperty(obj, key, value) { if (key in obj) { Object.defineProperty(obj, key, { value: value, enumerable: true, configurable: true, writable: true }); } else { obj[key] = value; } return obj; }
+
+import { Deferred } from "./Deferred";
+export class ActivityStreamHandler {
+  // eslint-disable-next-line @typescript-eslint/no-explicit-any
+  // eslint-disable-next-line @typescript-eslint/no-explicit-any
+
+  /**
+   * Use of a deferred pattern, to hold the execution of the activity.
+   * 
+   * */
+  static cork() {
+    ActivityStreamHandler.restoreDeferred = new Deferred();
+    ActivityStreamHandler.restorePromise = ActivityStreamHandler.restoreDeferred.promise;
+  }
+  /**
+   * Resolve the promise, releasing it to continue with the execution of the activity.
+   * 
+   * */
+
+
+  static uncork() {
+    ActivityStreamHandler.restoreDeferred.resolve();
+  }
+
+}
+
+_defineProperty(ActivityStreamHandler, "restoreDeferred", {
+  resolve: () => {
+    return "initialState";
+  }
+});
+
+_defineProperty(ActivityStreamHandler, "restorePromise", void 0);

package/lib/esm/components/livechatwidget/common/ActivitySubscriber/DefaultActivitySubscriber.js

@@ -0,0 +1,14 @@
+function _defineProperty(obj, key, value) { if (key in obj) { Object.defineProperty(obj, key, { value: value, enumerable: true, configurable: true, writable: true }); } else { obj[key] = value; } return obj; }
+
+export class DefaultActivitySubscriber {
+  constructor() {
+    _defineProperty(this, "observer", void 0);
+  }
+
+  // eslint-disable-next-line @typescript-eslint/no-explicit-any
+  async next(activity) {
+    this.observer.next(activity);
+    return false;
+  }
+
+}

package/lib/esm/components/livechatwidget/common/ActivitySubscriber/IActivitySubscriber.js

@@ -0,0 +1 @@
+export {};

package/lib/esm/components/livechatwidget/common/ActivitySubscriber/PauseActivitySubscriber.js

@@ -0,0 +1,29 @@
+function _defineProperty(obj, key, value) { if (key in obj) { Object.defineProperty(obj, key, { value: value, enumerable: true, configurable: true, writable: true }); } else { obj[key] = value; } return obj; }
+
+import { ActivityStreamHandler } from "../ActivityStreamHandler";
+export class PauseActivitySubscriber {
+  constructor() {
+    _defineProperty(this, "observer", void 0);
+  }
+
+  // eslint-disable-next-line @typescript-eslint/no-explicit-any
+  async apply(activity) {
+    await ActivityStreamHandler.restorePromise;
+    return activity;
+  } // eslint-disable-next-line @typescript-eslint/no-unused-vars, @typescript-eslint/no-explicit-any
+
+
+  applicable(activity) {
+    return true;
+  } // eslint-disable-next-line @typescript-eslint/no-explicit-any
+
+
+  async next(activity) {
+    if (this.applicable(activity)) {
+      return await this.apply(activity);
+    }
+
+    return activity;
+  }
+
+}

package/lib/esm/components/livechatwidget/common/ChatAdapterShim.js

@@ -0,0 +1,59 @@
+function _defineProperty(obj, key, value) { if (key in obj) { Object.defineProperty(obj, key, { value: value, enumerable: true, configurable: true, writable: true }); } else { obj[key] = value; } return obj; }
+
+import { DefaultActivitySubscriber } from "./ActivitySubscriber/DefaultActivitySubscriber";
+import { shareObservable } from "./shareObservable";
+export class ChatAdapterShim {
+  // eslint-disable-next-line @typescript-eslint/no-explicit-any
+  // eslint-disable-next-line @typescript-eslint/no-explicit-any
+  // eslint-disable-next-line @typescript-eslint/no-explicit-any
+  // eslint-disable-next-line @typescript-eslint/no-explicit-any
+  constructor(chatAdapter) {
+    _defineProperty(this, "chatAdapter", void 0);
+
+    _defineProperty(this, "activityObserver", void 0);
+
+    _defineProperty(this, "subscribers", void 0);
+
+    this.subscribers = [];
+    this.chatAdapter = { ...chatAdapter,
+      activity$: shareObservable( // eslint-disable-next-line @typescript-eslint/no-explicit-any
+      new window.Observable(observer => {
+        this.activityObserver = observer; // eslint-disable-next-line @typescript-eslint/no-explicit-any
+
+        const abortController = new window.AbortController();
+
+        (async () => {
+          try {
+            // eslint-disable-next-line @typescript-eslint/no-explicit-any
+            for await (let activity of chatAdapter.activities({
+              signal: abortController.signal
+            })) {
+              for (const subscriber of [...this.subscribers, new DefaultActivitySubscriber()]) {
+                subscriber.observer = this.activityObserver;
+                activity = await subscriber.next(activity);
+
+                if (!activity) {
+                  break;
+                }
+              }
+            }
+
+            observer.complete();
+          } catch (error) {
+            observer.error(error);
+          }
+        })();
+
+        return () => {
+          abortController.abort();
+        };
+      }))
+    };
+  } // eslint-disable-next-line @typescript-eslint/no-explicit-any
+
+
+  addSubscriber(subscriber) {
+    this.subscribers.push(subscriber);
+  }
+
+}

package/lib/esm/components/livechatwidget/common/Deferred.js

@@ -0,0 +1,33 @@
+function _defineProperty(obj, key, value) { if (key in obj) { Object.defineProperty(obj, key, { value: value, enumerable: true, configurable: true, writable: true }); } else { obj[key] = value; } return obj; }
+
+export class Deferred {
+  // eslint-disable-next-line @typescript-eslint/no-explicit-any
+  constructor() {
+    _defineProperty(this, "_promise", void 0);
+
+    _defineProperty(this, "_resolve", void 0);
+
+    _defineProperty(this, "_reject", () => {
+      return;
+    });
+
+    _defineProperty(this, "resolve", value => {
+      this._resolve(value);
+    });
+
+    _defineProperty(this, "reject", value => {
+      this._reject(value);
+    });
+
+    this._promise = new Promise((resolve, reject) => {
+      this._resolve = resolve;
+      this._reject = reject;
+    });
+  } // eslint-disable-next-line @typescript-eslint/no-explicit-any
+
+
+  get promise() {
+    return this._promise;
+  }
+
+}

package/lib/esm/components/livechatwidget/common/authHelper.js

@@ -0,0 +1,50 @@
+import { LogLevel, TelemetryEvent } from "../../../common/telemetry/TelemetryConstants";
+import { TelemetryHelper } from "../../../common/telemetry/TelemetryHelper";
+import { isNullOrEmptyString } from "../../../common/utils";
+
+const getAuthClientFunction = chatConfig => {
+  let authClientFunction = undefined;
+
+  if (chatConfig !== null && chatConfig !== void 0 && chatConfig.LiveChatConfigAuthSettings) {
+    var _chatConfig$LiveChatC;
+
+    authClientFunction = (chatConfig === null || chatConfig === void 0 ? void 0 : (_chatConfig$LiveChatC = chatConfig.LiveChatConfigAuthSettings) === null || _chatConfig$LiveChatC === void 0 ? void 0 : _chatConfig$LiveChatC.msdyn_javascriptclientfunction) ?? undefined;
+  }
+
+  return authClientFunction;
+}; // eslint-disable-next-line @typescript-eslint/no-explicit-any
+
+
+const handleAuthentication = async (chatSDK, chatConfig, getAuthToken) => {
+  const authClientFunction = getAuthClientFunction(chatConfig);
+
+  if (getAuthToken && authClientFunction) {
+    TelemetryHelper.logActionEvent(LogLevel.INFO, {
+      Event: TelemetryEvent.GetAuthTokenCalled
+    });
+    const token = await getAuthToken(authClientFunction);
+
+    if (!isNullOrEmptyString(token)) {
+      // eslint-disable-next-line @typescript-eslint/no-explicit-any
+      chatSDK.setAuthTokenProvider(async () => {
+        return token;
+      });
+      return true;
+    } else {
+      TelemetryHelper.logActionEvent(LogLevel.ERROR, {
+        Event: TelemetryEvent.ReceivedNullOrEmptyToken
+      });
+      return false;
+    }
+  }
+
+  return false;
+}; // eslint-disable-next-line @typescript-eslint/no-explicit-any
+
+
+const removeAuthTokenProvider = chatSDK => {
+  // eslint-disable-next-line @typescript-eslint/no-explicit-any
+  chatSDK.authenticatedUserToken = null;
+};
+
+export { getAuthClientFunction, handleAuthentication, removeAuthTokenProvider };

package/lib/esm/components/livechatwidget/common/createAdapter.js

@@ -1,7 +1,9 @@
 import { NotificationHandler } from "../../webchatcontainerstateful/webchatcontroller/notification/NotificationHandler";
 import { NotificationLevel } from "../../webchatcontainerstateful/webchatcontroller/enums/NotificationLevel";
 import { NotificationScenarios } from "../../webchatcontainerstateful/webchatcontroller/enums/NotificationScenarios";
-import { defaultMiddlewareLocalizedTexts } from "../../webchatcontainerstateful/common/defaultProps/defaultMiddlewareLocalizedTexts"; // eslint-disable-next-line @typescript-eslint/no-explicit-any
+import { defaultMiddlewareLocalizedTexts } from "../../webchatcontainerstateful/common/defaultProps/defaultMiddlewareLocalizedTexts";
+import { ChatAdapterShim } from "./ChatAdapterShim";
+import { PauseActivitySubscriber } from "./ActivitySubscriber/PauseActivitySubscriber"; // eslint-disable-next-line @typescript-eslint/no-explicit-any
 
 export const createAdapter = async chatSDK => {
   const chatAdapterOptionalParams = {
@@ -23,5 +25,13 @@ export const createAdapter = async chatSDK => {
       }
     }
   };
-  return await chatSDK.createChatAdapter(chatAdapterOptionalParams);
+  let adapter = await chatSDK.createChatAdapter(chatAdapterOptionalParams); //so far, there is no need to convert to the shim adapter when using visual tests
+
+  if (chatSDK.isMockModeOn !== true) {
+    adapter = new ChatAdapterShim(adapter);
+    adapter.addSubscriber(new PauseActivitySubscriber());
+    return adapter.chatAdapter;
+  }
+
+  return adapter;
 };

package/lib/esm/components/livechatwidget/common/createFooter.js

@@ -3,25 +3,14 @@ import React from "react";
 import { decodeComponentString } from "@microsoft/omnichannel-chat-components";
 import { shouldShowFooter } from "../../../controller/componentController";
 export const createFooter = (props, state) => {
-  var _props$footerProps, _props$controlProps, _props$componentOverr, _props$componentOverr2;
+  var _props$controlProps, _props$componentOverr;
 
-  const footerPropsHidden = { ...props.footerProps,
-    controlProps: { ...((_props$footerProps = props.footerProps) === null || _props$footerProps === void 0 ? void 0 : _props$footerProps.controlProps),
-      hideDownloadTranscriptButton: true,
-      hideEmailTranscriptButton: true,
-      hideAudioNotificationButton: true
-    }
-  };
-  const footer = !((_props$controlProps = props.controlProps) !== null && _props$controlProps !== void 0 && _props$controlProps.hideFooter) && shouldShowFooter(state) ? decodeComponentString((_props$componentOverr = props.componentOverrides) === null || _props$componentOverr === void 0 ? void 0 : _props$componentOverr.footer) || /*#__PURE__*/React.createElement(FooterStateful, {
+  const hideFooterDisplay = !((_props$controlProps = props.controlProps) !== null && _props$controlProps !== void 0 && _props$controlProps.hideFooter) && shouldShowFooter(state) ? false : true;
+  const footer = decodeComponentString((_props$componentOverr = props.componentOverrides) === null || _props$componentOverr === void 0 ? void 0 : _props$componentOverr.footer) || /*#__PURE__*/React.createElement(FooterStateful, {
     footerProps: props.footerProps,
     downloadTranscriptProps: props.downloadTranscriptProps,
     audioNotificationProps: props.audioNotificationProps,
-    hideFooterDisplay: false
-  }) : decodeComponentString((_props$componentOverr2 = props.componentOverrides) === null || _props$componentOverr2 === void 0 ? void 0 : _props$componentOverr2.footer) || /*#__PURE__*/React.createElement(FooterStateful, {
-    footerProps: footerPropsHidden,
-    downloadTranscriptProps: props.downloadTranscriptProps,
-    audioNotificationProps: props.audioNotificationProps,
-    hideFooterDisplay: true
+    hideFooterDisplay: hideFooterDisplay
   });
   return footer;
 };

package/lib/esm/components/livechatwidget/common/createInternetConnectionChangeHandler.js

@@ -2,6 +2,8 @@ import { Constants } from "../../../common/Constants";
 import { NotificationHandler } from "../../webchatcontainerstateful/webchatcontroller/notification/NotificationHandler";
 import { NotificationScenarios } from "../../webchatcontainerstateful/webchatcontroller/enums/NotificationScenarios";
 import { defaultMiddlewareLocalizedTexts } from "../../webchatcontainerstateful/common/defaultProps/defaultMiddlewareLocalizedTexts";
+import { TelemetryHelper } from "../../../common/telemetry/TelemetryHelper";
+import { LogLevel, TelemetryEvent } from "../../../common/telemetry/TelemetryConstants";
 
 const isInternetConnected = async () => {
   try {
@@ -18,8 +20,14 @@ export const createInternetConnectionChangeHandler = async () => {
     const connected = await isInternetConnected();
 
     if (!connected) {
+      TelemetryHelper.logActionEvent(LogLevel.WARN, {
+        Event: TelemetryEvent.NetworkDisconnected
+      });
       NotificationHandler.notifyError(NotificationScenarios.InternetConnection, defaultMiddlewareLocalizedTexts.MIDDLEWARE_BANNER_NO_INTERNET_CONNECTION);
     } else {
+      TelemetryHelper.logActionEvent(LogLevel.WARN, {
+        Event: TelemetryEvent.NetworkReconnected
+      });
       NotificationHandler.notifySuccess(NotificationScenarios.InternetConnection, defaultMiddlewareLocalizedTexts.MIDDLEWARE_BANNER_INTERNET_BACK_ONLINE);
     }
   }; // Checking connection status on online & offline events due to possible false positives

package/lib/esm/components/livechatwidget/common/createMarkdown.js

@@ -13,26 +13,40 @@ export const createMarkdown = (disableMarkdownMessageFormatting, disableNewLineM
       breaks: !disableNewLineMarkdownSupport
     }); // ToDo: Commenting below usage of plugin until deferred bug is resolved: https://github.com/mayashavin/markdown-it-slack/issues/1
     // markdown.use(MarkdownSlack);
-    // Markdown override for open link in new tab
-    // eslint-disable-next-line @typescript-eslint/no-explicit-any, quotes
+  } else {
+    markdown = new MarkdownIt(Constants.Zero, {
+      html: true,
+      linkify: true,
+      breaks: !disableNewLineMarkdownSupport
+    });
+    markdown.enable(["entity", // Rule to process html entity - {, ¯, "
+    "linkify", // Rule to replace link-like texts with link nodes
+    "html_block", // Rule to process html blocks and paragraphs
+    "html_inline", // Rule to process html tags
+    "newline" // Rule to proceess '\n'
+    ]);
+  } // eslint-disable-next-line @typescript-eslint/no-explicit-any
 
-    markdown.use(MarkdownItForInline, "url_new_win", "link_open", function (tokens, idx, env) {
-      const targetAttrIndex = tokens[idx].attrIndex(Constants.Target); // Put a transparent pixel instead of the "open in new window" icon, so developers can easily modify the icon in CSS.
 
-      const TRANSPARENT_GIF = "data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7";
+  markdown.use(MarkdownItForInline, "url_new_win", "link_open", function (tokens, idx, env) {
+    const targetAttrIndex = tokens[idx].attrIndex(Constants.Target); // Put a transparent pixel instead of the "open in new window" icon, so developers can easily modify the icon in CSS.
 
-      if (~targetAttrIndex) {
-        tokens[idx].attrs[targetAttrIndex][1] = Constants.Blank;
-      } else {
-        tokens[idx].attrPush([Constants.Target, Constants.Blank]);
-      }
+    const TRANSPARENT_GIF = "data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7";
+
+    if (~targetAttrIndex) {
+      tokens[idx].attrs[targetAttrIndex][1] = Constants.Blank;
+    } else {
+      tokens[idx].attrPush([Constants.Target, Constants.Blank]);
+    }
+
+    const relAttrIndex = tokens[idx].attrIndex(Constants.TargetRelationship);
 
-      const relAttrIndex = tokens[idx].attrIndex(Constants.TargetRelationship);
+    if (~relAttrIndex) {
+      tokens[idx].attrs[relAttrIndex][1] = Constants.TargetRelationshipAttributes;
+    } else {
+      tokens[idx].attrPush([Constants.TargetRelationship, Constants.TargetRelationshipAttributes]);
 
-      if (~relAttrIndex) {
-        tokens[idx].attrs[relAttrIndex][1] = Constants.TargetRelationshipAttributes;
-      } else {
-        tokens[idx].attrPush([Constants.TargetRelationship, Constants.TargetRelationshipAttributes]);
+      if (!disableMarkdownMessageFormatting) {
         tokens[idx].attrPush([Constants.Title, defaultMarkdownLocalizedTexts.MARKDOWN_EXTERNAL_LINK_ALT]); // eslint-disable-next-line quotes
 
         const iconTokens = markdown.parseInline(`![${defaultMarkdownLocalizedTexts.MARKDOWN_EXTERNAL_LINK_ALT}](${TRANSPARENT_GIF})`, env)[0].children;
@@ -42,20 +56,7 @@ export const createMarkdown = (disableMarkdownMessageFormatting, disableNewLineM
           tokens.splice(idx + 2, 0, ...iconTokens);
         }
       }
-    });
-  } else {
-    markdown = new MarkdownIt(Constants.Zero, {
-      html: true,
-      linkify: true,
-      breaks: !disableNewLineMarkdownSupport
-    });
-    markdown.enable(["entity", // Rule to process html entity - {, ¯, "
-    "linkify", // Rule to replace link-like texts with link nodes
-    "html_block", // Rule to process html blocks and paragraphs
-    "html_inline", // Rule to process html tags
-    "newline" // Rule to proceess '\n'
-    ]);
-  }
-
+    }
+  });
   return markdown;
 };