@microsoft/omnichannel-chat-widget 0.1.0-main.86df755 → 0.1.0-main.ae27766

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
Files changed (159) hide show
  1. package/README.md +227 -0
  2. package/lib/cjs/assets/Audios.js +8 -0
  3. package/lib/cjs/assets/Icons.js +28 -0
  4. package/lib/cjs/common/Constants.js +38 -4
  5. package/lib/cjs/common/contextDataStore/DataStoreManager.js +14 -0
  6. package/lib/cjs/{assets/assets.d.js → common/interfaces/IContextDataStore.js} +0 -0
  7. package/lib/cjs/common/telemetry/TelemetryConstants.js +37 -3
  8. package/lib/cjs/common/telemetry/TelemetryHelper.js +22 -4
  9. package/lib/cjs/common/telemetry/TelemetryManager.js +22 -9
  10. package/lib/cjs/common/telemetry/defaultConfigs/defaultAriaConfig.js +3 -3
  11. package/lib/cjs/common/telemetry/defaultConfigs/defaultTelemetryConfiguration.js +4 -1
  12. package/lib/cjs/common/telemetry/loggers/ariaTelemetryLogger.js +35 -3
  13. package/lib/cjs/common/telemetry/loggers/consoleLogger.js +3 -0
  14. package/lib/cjs/common/utils.js +15 -2
  15. package/lib/cjs/components/chatbuttonstateful/ChatButtonStateful.js +8 -1
  16. package/lib/cjs/components/confirmationpanestateful/ConfirmationPaneStateful.js +8 -54
  17. package/lib/cjs/components/emailtranscriptpanestateful/EmailTranscriptPaneStateful.js +2 -2
  18. package/lib/cjs/components/footerstateful/FooterStateful.js +4 -5
  19. package/lib/cjs/components/headerstateful/HeaderStateful.js +11 -8
  20. package/lib/cjs/components/livechatwidget/common/createMarkdown.js +3 -4
  21. package/lib/cjs/components/livechatwidget/common/defaultProps/dummyDefaultProps.js +43 -35
  22. package/lib/cjs/components/livechatwidget/common/disposeTelemetryLoggers.js +14 -0
  23. package/lib/cjs/components/livechatwidget/common/endChat.js +102 -50
  24. package/lib/cjs/components/livechatwidget/common/initCallingSdk.js +5 -0
  25. package/lib/cjs/components/livechatwidget/common/initWebChatComposer.js +29 -9
  26. package/lib/cjs/components/livechatwidget/common/reconnectChatHelper.js +105 -20
  27. package/lib/cjs/components/livechatwidget/common/registerTelemetryLoggers.js +11 -7
  28. package/lib/cjs/components/livechatwidget/common/setPostChatContextAndLoadSurvey.js +26 -24
  29. package/lib/cjs/components/livechatwidget/common/startChat.js +113 -54
  30. package/lib/cjs/components/livechatwidget/common/startProactiveChat.js +3 -3
  31. package/lib/cjs/components/livechatwidget/livechatwidgetstateful/LiveChatWidgetStateful.js +101 -32
  32. package/lib/cjs/components/loadingpanestateful/LoadingPaneStateful.js +1 -1
  33. package/lib/cjs/components/ooohpanestateful/OOOHPaneStateful.js +8 -0
  34. package/lib/cjs/components/postchatloadingpanestateful/PostChatLoadingPaneStateful.js +8 -0
  35. package/lib/cjs/components/prechatsurveypanestateful/PreChatSurveyPaneStateful.js +28 -11
  36. package/lib/cjs/components/proactivechatpanestateful/ProactiveChatPaneStateful.js +10 -4
  37. package/lib/cjs/components/proactivechatpanestateful/interfaces/IProactiveChatNotificationConfig.js +1 -0
  38. package/lib/cjs/components/webchatcontainerstateful/common/mockchatsdk.js +4 -0
  39. package/lib/cjs/components/webchatcontainerstateful/common/utils/FileAttachmentIconManager.js +51 -73
  40. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/activityMiddleware.js +9 -46
  41. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/attachmentMiddleware.js +3 -1
  42. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/conversationEndMiddleware.js +6 -6
  43. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/webchattelemetry/WebChatLogger.js +44 -0
  44. package/lib/cjs/contexts/common/ConversationState.js +3 -2
  45. package/lib/cjs/contexts/common/LiveChatWidgetActionType.js +15 -12
  46. package/lib/cjs/contexts/common/LiveChatWidgetContextInitialState.js +11 -4
  47. package/lib/cjs/contexts/createReducer.js +27 -10
  48. package/lib/cjs/controller/componentController.js +2 -2
  49. package/lib/cjs/plugins/newMessageEventHandler.js +102 -0
  50. package/lib/esm/assets/Audios.js +1 -0
  51. package/lib/esm/assets/Icons.js +11 -0
  52. package/lib/esm/common/Constants.js +34 -3
  53. package/lib/esm/common/contextDataStore/DataStoreManager.js +5 -0
  54. package/lib/esm/common/interfaces/IContextDataStore.js +1 -0
  55. package/lib/esm/common/telemetry/TelemetryConstants.js +33 -2
  56. package/lib/esm/common/telemetry/TelemetryHelper.js +22 -5
  57. package/lib/esm/common/telemetry/TelemetryManager.js +17 -9
  58. package/lib/esm/common/telemetry/defaultConfigs/defaultAriaConfig.js +3 -3
  59. package/lib/esm/common/telemetry/defaultConfigs/defaultTelemetryConfiguration.js +4 -1
  60. package/lib/esm/common/telemetry/loggers/ariaTelemetryLogger.js +32 -2
  61. package/lib/esm/common/telemetry/loggers/consoleLogger.js +3 -0
  62. package/lib/esm/common/utils.js +11 -1
  63. package/lib/esm/components/chatbuttonstateful/ChatButtonStateful.js +9 -1
  64. package/lib/esm/components/confirmationpanestateful/ConfirmationPaneStateful.js +8 -50
  65. package/lib/esm/components/emailtranscriptpanestateful/EmailTranscriptPaneStateful.js +2 -2
  66. package/lib/esm/components/footerstateful/FooterStateful.js +4 -5
  67. package/lib/esm/components/headerstateful/HeaderStateful.js +12 -9
  68. package/lib/esm/components/livechatwidget/common/createMarkdown.js +3 -3
  69. package/lib/esm/components/livechatwidget/common/defaultProps/dummyDefaultProps.js +41 -36
  70. package/lib/esm/components/livechatwidget/common/disposeTelemetryLoggers.js +4 -0
  71. package/lib/esm/components/livechatwidget/common/endChat.js +100 -47
  72. package/lib/esm/components/livechatwidget/common/initCallingSdk.js +3 -0
  73. package/lib/esm/components/livechatwidget/common/initWebChatComposer.js +25 -9
  74. package/lib/esm/components/livechatwidget/common/reconnectChatHelper.js +94 -20
  75. package/lib/esm/components/livechatwidget/common/registerTelemetryLoggers.js +10 -3
  76. package/lib/esm/components/livechatwidget/common/setPostChatContextAndLoadSurvey.js +23 -22
  77. package/lib/esm/components/livechatwidget/common/startChat.js +108 -51
  78. package/lib/esm/components/livechatwidget/common/startProactiveChat.js +5 -5
  79. package/lib/esm/components/livechatwidget/livechatwidgetstateful/LiveChatWidgetStateful.js +94 -33
  80. package/lib/esm/components/loadingpanestateful/LoadingPaneStateful.js +1 -1
  81. package/lib/esm/components/ooohpanestateful/OOOHPaneStateful.js +6 -0
  82. package/lib/esm/components/postchatloadingpanestateful/PostChatLoadingPaneStateful.js +6 -0
  83. package/lib/esm/components/prechatsurveypanestateful/PreChatSurveyPaneStateful.js +26 -10
  84. package/lib/esm/components/proactivechatpanestateful/ProactiveChatPaneStateful.js +9 -5
  85. package/lib/esm/components/proactivechatpanestateful/interfaces/IProactiveChatNotificationConfig.js +1 -0
  86. package/lib/esm/components/webchatcontainerstateful/common/mockchatsdk.js +4 -0
  87. package/lib/esm/components/webchatcontainerstateful/common/utils/FileAttachmentIconManager.js +2 -12
  88. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/activityMiddleware.js +7 -44
  89. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/attachmentMiddleware.js +2 -1
  90. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/conversationEndMiddleware.js +6 -6
  91. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/webchattelemetry/WebChatLogger.js +31 -0
  92. package/lib/esm/contexts/common/ConversationState.js +3 -2
  93. package/lib/esm/contexts/common/LiveChatWidgetActionType.js +15 -12
  94. package/lib/esm/contexts/common/LiveChatWidgetContextInitialState.js +11 -4
  95. package/lib/esm/contexts/createReducer.js +27 -9
  96. package/lib/esm/controller/componentController.js +2 -2
  97. package/lib/esm/plugins/newMessageEventHandler.js +84 -0
  98. package/lib/types/assets/Audios.d.ts +1 -0
  99. package/lib/types/assets/Icons.d.ts +11 -0
  100. package/lib/types/common/Constants.d.ts +19 -1
  101. package/lib/types/common/contextDataStore/DataStoreManager.d.ts +4 -0
  102. package/lib/types/common/interfaces/IContextDataStore.d.ts +14 -0
  103. package/lib/types/common/telemetry/TelemetryConstants.d.ts +24 -1
  104. package/lib/types/common/telemetry/TelemetryHelper.d.ts +1 -0
  105. package/lib/types/common/telemetry/TelemetryManager.d.ts +1 -0
  106. package/lib/types/common/telemetry/definitions/Contracts.d.ts +3 -0
  107. package/lib/types/common/telemetry/definitions/Payload.d.ts +3 -0
  108. package/lib/types/common/telemetry/interfaces/IChatSDKLogger.d.ts +1 -0
  109. package/lib/types/common/telemetry/interfaces/IInternalTelemetryData.d.ts +2 -0
  110. package/lib/types/common/telemetry/interfaces/ITelemetryConfig.d.ts +12 -0
  111. package/lib/types/common/utils.d.ts +1 -0
  112. package/lib/types/components/confirmationpanestateful/interfaces/IConfirmationPaneStatefulParams.d.ts +5 -2
  113. package/lib/types/components/footerstateful/audionotificationstateful/interfaces/IAudioNotificationStatefulParams.d.ts +0 -1
  114. package/lib/types/components/headerstateful/interfaces/IHeaderStatefulParams.d.ts +4 -1
  115. package/lib/types/components/livechatwidget/common/disposeTelemetryLoggers.d.ts +1 -0
  116. package/lib/types/components/livechatwidget/common/endChat.d.ts +4 -1
  117. package/lib/types/components/livechatwidget/common/reconnectChatHelper.d.ts +5 -2
  118. package/lib/types/components/livechatwidget/common/setPostChatContextAndLoadSurvey.d.ts +1 -1
  119. package/lib/types/components/livechatwidget/common/startChat.d.ts +1 -1
  120. package/lib/types/components/livechatwidget/common/startProactiveChat.d.ts +2 -1
  121. package/lib/types/components/livechatwidget/interfaces/ILiveChatWidgetComponentOverrides.d.ts +1 -0
  122. package/lib/types/components/livechatwidget/interfaces/ILiveChatWidgetProps.d.ts +3 -1
  123. package/lib/types/components/prechatsurveypanestateful/interfaces/IPreChatSurveyPaneStatefulParams.d.ts +1 -1
  124. package/lib/types/components/proactivechatpanestateful/interfaces/IProactiveChatNotificationConfig.d.ts +3 -0
  125. package/lib/types/components/reconnectchatpanestateful/interfaces/IReconnectChatPaneStatefulProps.d.ts +1 -0
  126. package/lib/types/components/webchatcontainerstateful/common/mockchatsdk.d.ts +1 -0
  127. package/lib/types/components/webchatcontainerstateful/common/utils/FileAttachmentIconManager.d.ts +1 -1
  128. package/lib/types/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/activityMiddleware.d.ts +0 -1
  129. package/lib/types/components/webchatcontainerstateful/webchatcontroller/webchattelemetry/WebChatLogger.d.ts +1 -0
  130. package/lib/types/contexts/common/ConversationState.d.ts +3 -2
  131. package/lib/types/contexts/common/ILiveChatWidgetContext.d.ts +3 -0
  132. package/lib/types/contexts/common/LiveChatWidgetActionType.d.ts +15 -12
  133. package/lib/types/plugins/newMessageEventHandler.d.ts +2 -0
  134. package/package.json +11 -11
  135. package/lib/cjs/assets/audios/newMessageNotification.mp3 +0 -0
  136. package/lib/cjs/assets/icons/archiveIcon.svg +0 -3
  137. package/lib/cjs/assets/icons/audioIcon.svg +0 -6
  138. package/lib/cjs/assets/icons/blankIcon.svg +0 -6
  139. package/lib/cjs/assets/icons/excelIcon.svg +0 -6
  140. package/lib/cjs/assets/icons/imageIcon.svg +0 -6
  141. package/lib/cjs/assets/icons/oneNoteIcon.svg +0 -6
  142. package/lib/cjs/assets/icons/pdfIcon.svg +0 -6
  143. package/lib/cjs/assets/icons/powerpointIcon.svg +0 -6
  144. package/lib/cjs/assets/icons/videoIcon.svg +0 -6
  145. package/lib/cjs/assets/icons/visioIcon.svg +0 -6
  146. package/lib/cjs/assets/icons/wordIcon.svg +0 -6
  147. package/lib/esm/assets/assets.d.js +0 -0
  148. package/lib/esm/assets/audios/newMessageNotification.mp3 +0 -0
  149. package/lib/esm/assets/icons/archiveIcon.svg +0 -3
  150. package/lib/esm/assets/icons/audioIcon.svg +0 -6
  151. package/lib/esm/assets/icons/blankIcon.svg +0 -6
  152. package/lib/esm/assets/icons/excelIcon.svg +0 -6
  153. package/lib/esm/assets/icons/imageIcon.svg +0 -6
  154. package/lib/esm/assets/icons/oneNoteIcon.svg +0 -6
  155. package/lib/esm/assets/icons/pdfIcon.svg +0 -6
  156. package/lib/esm/assets/icons/powerpointIcon.svg +0 -6
  157. package/lib/esm/assets/icons/videoIcon.svg +0 -6
  158. package/lib/esm/assets/icons/visioIcon.svg +0 -6
  159. package/lib/esm/assets/icons/wordIcon.svg +0 -6
@@ -1,5 +1,7 @@
1
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  /* eslint-disable @typescript-eslint/no-empty-function, @typescript-eslint/no-explicit-any */
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+ import { ChatReconnectIconBase64, CloseChatButtonIconBase64, ModernChatIconBase64, ProactiveChatBannerBase64 } from "@microsoft/omnichannel-chat-components";
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  import MockAdapter from "../../../webchatcontainerstateful/common/mockadapter";
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+ import { NewMessageNotificationSoundBase64 } from "../../../../assets/Audios";
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  import { WebChatStoreLoader } from "../../../webchatcontainerstateful/webchatcontroller/WebChatStoreLoader";
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  import { activityStatusMiddleware } from "../../../webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/activityStatusMiddleware";
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  import { createActivityMiddleware } from "../../../webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/activityMiddleware";
@@ -7,11 +9,12 @@ import createAttachmentMiddleware from "../../../webchatcontainerstateful/webcha
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  import { createAvatarMiddleware } from "../../../webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/avatarMiddleware";
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  import { createMarkdown } from "../createMarkdown";
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  import { groupActivitiesMiddleware } from "../../../webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/groupActivitiesMiddleware";
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- import { typingIndicatorMiddleware } from "../../../webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/typingIndicatorMiddleware"; // eslint-disable-next-line @typescript-eslint/no-unused-vars
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+ import { typingIndicatorMiddleware } from "../../../webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/typingIndicatorMiddleware";
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+ import { createWebChatTelemetry } from "../../../webchatcontainerstateful/webchatcontroller/webchattelemetry/WebChatLogger"; // eslint-disable-next-line @typescript-eslint/no-unused-vars
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  export const dummyDefaultProps = {
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  audioNotificationProps: {
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- audioSrc: "assets/audios/newMessageNotification.mp3"
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+ audioSrc: NewMessageNotificationSoundBase64
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  },
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  callingContainerProps: {
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  controlProps: {
@@ -132,7 +135,7 @@ export const dummyDefaultProps = {
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  id: "oc-lcw-CurrentCall-timer",
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  showHours: false,
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  timerStyles: {
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- color: "white",
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+ color: "#FFFFFF",
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  textAlign: "center",
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  backgroundColor: "#3d3c3c",
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  height: "45px",
@@ -163,8 +166,8 @@ export const dummyDefaultProps = {
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  },
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  audioCallButtonStyleProps: {
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  borderRadius: "50%",
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- color: "white",
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- backgroundColor: "green",
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+ color: "#FFFFFF",
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+ backgroundColor: "#008000",
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  lineHeight: "40px",
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  height: "40px",
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  width: "40px",
@@ -175,8 +178,8 @@ export const dummyDefaultProps = {
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  },
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  videoCallButtonStyleProps: {
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  borderRadius: "50%",
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- color: "white",
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- backgroundColor: "green",
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+ color: "#FFFFFF",
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+ backgroundColor: "#008000",
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  lineHeight: "40px",
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  height: "40px",
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  width: "40px",
@@ -191,8 +194,8 @@ export const dummyDefaultProps = {
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  },
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  declineCallButtonStyleProps: {
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  borderRadius: "50%",
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- color: "white",
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- backgroundColor: "red",
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+ color: "#FFFFFF",
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+ backgroundColor: "#DC0000",
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  lineHeight: "40px",
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  height: "40px",
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  width: "40px",
@@ -201,12 +204,12 @@ export const dummyDefaultProps = {
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  },
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  incomingCallTitleStyleProps: {
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  margin: "0 5px",
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- color: "white",
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+ color: "#FFFFFF",
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  fontSize: 12,
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  fontFamily: "Segoe UI, Arial, sans-serif"
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  },
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  itemFocusStyleProps: {
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- outline: "2px solid white"
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+ outline: "2px solid #FFFFFF"
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  }
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  },
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  currentCallStyleProps: {
@@ -218,7 +221,7 @@ export const dummyDefaultProps = {
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  },
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  micButtonStyleProps: {
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  borderRadius: "2px",
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- color: "white",
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+ color: "#FFFFFF",
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  backgroundColor: "#3d3c3c",
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  height: "45px",
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  width: "50px",
@@ -229,7 +232,7 @@ export const dummyDefaultProps = {
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  },
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  videoOffButtonStyleProps: {
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  borderRadius: "2px",
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- color: "white",
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+ color: "#FFFFFF",
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  backgroundColor: "#3d3c3c",
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  height: "45px",
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  width: "50px",
@@ -243,8 +246,8 @@ export const dummyDefaultProps = {
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  },
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  endCallButtonStyleProps: {
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  borderRadius: "2px",
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- color: "white",
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- backgroundColor: "red",
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+ color: "#FFFFFF",
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+ backgroundColor: "#DC0000",
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  lineHeight: "50px",
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  height: "45px",
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  width: "50px",
@@ -253,7 +256,7 @@ export const dummyDefaultProps = {
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  currentCallTimerStyleProps: {
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  borderRadius: "2px",
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  margin: "1px",
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- color: "white",
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+ color: "#FFFFFF",
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  paddingTop: "18px",
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  fontSize: 12,
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  fontFamily: "Segoe UI, Arial, sans-serif",
@@ -366,7 +369,7 @@ export const dummyDefaultProps = {
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  margin: "-2px -2px -2px -3px",
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  justifyContent: "center",
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  backgroundSize: "65% 65%",
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- backgroundImage: "assets/imgs/chat.svg",
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+ backgroundImage: `url(${ModernChatIconBase64})`,
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  display: "flex",
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  backgroundRepeat: "no-repeat",
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  backgroundPosition: "center"
@@ -475,7 +478,7 @@ export const dummyDefaultProps = {
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  },
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  styleProps: {
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  generalStyleProps: {
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- backgroundColor: "white",
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+ backgroundColor: "#FFFFFF",
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  borderRadius: "2px",
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  color: "black",
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  fontFamily: "Segoe UI, Arial, sans-serif",
@@ -517,7 +520,7 @@ export const dummyDefaultProps = {
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  },
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  confirmButtonStyleProps: {
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  backgroundColor: "rgba(9,72,159,1)",
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- color: "white",
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+ color: "#FFFFFF",
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  fontFamily: "Segoe UI, Arial, sans-serif",
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  fontSize: "14px",
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  fontWeight: "500",
@@ -531,7 +534,7 @@ export const dummyDefaultProps = {
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  border: "2px dotted #000"
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  },
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  cancelButtonStyleProps: {
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- backgroundColor: "white",
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+ backgroundColor: "#FFFFFF",
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  fontFamily: "Segoe UI, Arial, sans-serif",
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  fontSize: "14px",
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  fontWeight: "500",
@@ -887,7 +890,7 @@ export const dummyDefaultProps = {
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  },
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  headerIconProps: {
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  id: "oc-lcw-header-icon",
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- src: "assets/imgs/chatIcon.svg",
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+ src: ModernChatIconBase64,
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  alt: "Chat Icon",
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  className: undefined
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  },
@@ -916,16 +919,16 @@ export const dummyDefaultProps = {
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  fontSize: 16,
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  fontFamily: "Segoe UI, Arial, sans-serif",
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  fontWeight: "450",
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- color: "white",
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+ color: "#FFFFFF",
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  padding: "3px 0"
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  },
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  minimizeButtonStyleProps: {
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- color: "white",
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+ color: "#FFFFFF",
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  margin: "5px 0",
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  fontSize: "12px"
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  },
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  closeButtonStyleProps: {
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- color: "white",
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+ color: "#FFFFFF",
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  margin: "5px 0",
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  fontSize: "12px"
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  },
@@ -1012,7 +1015,7 @@ export const dummyDefaultProps = {
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  alignSelf: "auto"
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  },
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  iconImageProps: {
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- src: "assets/imgs/chat.svg",
1018
+ src: "data:image/svg+xml;base64,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",
1016
1019
  imageFit: 0,
1017
1020
  width: "86px",
1018
1021
  height: "86px",
@@ -1087,7 +1090,7 @@ export const dummyDefaultProps = {
1087
1090
  titleStyleProps: {
1088
1091
  // ...[Existing chat button title style props]
1089
1092
  margin: "0 0 0 10px",
1090
- color: "White"
1093
+ color: "#FFFFFF"
1091
1094
  }
1092
1095
  }
1093
1096
  },
@@ -1220,7 +1223,7 @@ export const dummyDefaultProps = {
1220
1223
  },
1221
1224
  headerContainerStyleProps: {
1222
1225
  backgroundColor: "rgb(49, 95, 162)",
1223
- backgroundImage: "assets/imgs/Proactive_banner.png",
1226
+ backgroundImage: `url(${ProactiveChatBannerBase64})`,
1224
1227
  backgroundPosition: "initial",
1225
1228
  backgroundRepeat: "no-repeat",
1226
1229
  borderTopLeftRadius: "inherit",
@@ -1248,7 +1251,7 @@ export const dummyDefaultProps = {
1248
1251
  fontWeight: "600"
1249
1252
  },
1250
1253
  closeButtonStyleProps: {
1251
- backgroundImage: "assets/imgs/closeChatButton.svg",
1254
+ backgroundImage: `url(${CloseChatButtonIconBase64})`,
1252
1255
  backgroundPosition: "center",
1253
1256
  backgroundRepeat: "no-repeat",
1254
1257
  color: "#605e5c",
@@ -1371,7 +1374,7 @@ export const dummyDefaultProps = {
1371
1374
  lineHeight: "19px"
1372
1375
  },
1373
1376
  iconStyleProps: {
1374
- backgroundImage: "assets/imgs//ChatReconnectPopupIcon.png",
1377
+ backgroundImage: `url(${ChatReconnectIconBase64})`,
1375
1378
  backgroundPosition: "center",
1376
1379
  backgroundRepeat: "no-repeat",
1377
1380
  backgroundSize: "200px",
@@ -1422,7 +1425,8 @@ export const dummyDefaultProps = {
1422
1425
  },
1423
1426
  authClientFunction: undefined,
1424
1427
  isReconnectEnabled: undefined,
1425
- reconnectId: undefined
1428
+ reconnectId: undefined,
1429
+ redirectInSameWindow: undefined
1426
1430
  },
1427
1431
  styleProps: {
1428
1432
  generalStyles: {
@@ -1453,7 +1457,7 @@ export const dummyDefaultProps = {
1453
1457
  bubbleBackground: "#315FA2",
1454
1458
  bubbleBorderRadius: 4,
1455
1459
  bubbleBorderWidth: 0,
1456
- bubbleFromUserBackground: "White",
1460
+ bubbleFromUserBackground: "#FFFFFF",
1457
1461
  bubbleFromUserBorderRadius: 4,
1458
1462
  bubbleFromUserBorderWidth: 1,
1459
1463
  bubbleFromUserTextColor: "Black",
@@ -1461,7 +1465,7 @@ export const dummyDefaultProps = {
1461
1465
  bubbleMaxWidth: 250,
1462
1466
  bubbleMinHeight: 34,
1463
1467
  bubbleMinWidth: 20,
1464
- bubbleTextColor: "White",
1468
+ bubbleTextColor: "#FFFFFF",
1465
1469
  hideSendBox: false,
1466
1470
  hideUploadButton: true,
1467
1471
  primaryFont: "Segoe UI, Arial, sans-serif",
@@ -1470,7 +1474,7 @@ export const dummyDefaultProps = {
1470
1474
  sendBoxTextWrap: true,
1471
1475
  sendBoxHeight: 60,
1472
1476
  sendBoxMaxHeight: 96,
1473
- sendBoxBackground: "White",
1477
+ sendBoxBackground: "#FFFFFF",
1474
1478
  showAvatarInGroup: true,
1475
1479
  suggestedActionsStackedHeight: 125,
1476
1480
  suggestedActionsStackedOverflow: "scroll",
@@ -1494,7 +1498,7 @@ export const dummyDefaultProps = {
1494
1498
  internalErrorBoxClass: undefined,
1495
1499
  internalRenderErrorBox: undefined,
1496
1500
  locale: "en-US",
1497
- onTelemetry: undefined,
1501
+ onTelemetry: createWebChatTelemetry(),
1498
1502
  overrideLocalizedStrings: undefined,
1499
1503
  renderMarkdown: createMarkdown(false, false),
1500
1504
  scrollToEndButtonMiddleware: undefined,
@@ -1581,7 +1585,7 @@ export const dummyDefaultProps = {
1581
1585
  fontWeight: 600,
1582
1586
  fontSize: "13px",
1583
1587
  lineHeight: "18px",
1584
- color: "white",
1588
+ color: "#FFFFFF",
1585
1589
  paddingTop: "7px",
1586
1590
  WebkitUserSelect: "none",
1587
1591
  MozUserSelect: "none",
@@ -1685,5 +1689,6 @@ export const dummyDefaultProps = {
1685
1689
  PRECHAT_REQUIRED_FIELD_MISSING_MESSAGE: "{0} field is required",
1686
1690
  MARKDOWN_EXTERNAL_LINK_ALT: "Opens in a new window; external."
1687
1691
  }
1688
- }
1692
+ },
1693
+ telemetryConfig: undefined
1689
1694
  };
@@ -0,0 +1,4 @@
1
+ import { disposeLoggers } from "../../../common/telemetry/TelemetryManager";
2
+ export const disposeTelemetryLoggers = () => {
3
+ disposeLoggers();
4
+ };
@@ -1,53 +1,106 @@
1
- import { LogLevel, TelemetryEvent } from "../../../common/telemetry/TelemetryConstants";
1
+ import { BroadcastEvent, LogLevel, TelemetryEvent } from "../../../common/telemetry/TelemetryConstants";
2
+ import { BroadcastService } from "@microsoft/omnichannel-chat-components";
2
3
  import { ConversationState } from "../../../contexts/common/ConversationState";
3
4
  import { LiveChatWidgetActionType } from "../../../contexts/common/LiveChatWidgetActionType";
4
- import { NotificationHandler } from "../../webchatcontainerstateful/webchatcontroller/notification/NotificationHandler";
5
- import { NotificationScenarios } from "../../webchatcontainerstateful/webchatcontroller/enums/NotificationScenarios";
6
5
  import { TelemetryHelper } from "../../../common/telemetry/TelemetryHelper";
7
6
  import { WebChatStoreLoader } from "../../webchatcontainerstateful/webchatcontroller/WebChatStoreLoader";
8
7
  import { defaultWebChatContainerStatefulProps } from "../../webchatcontainerstateful/common/defaultProps/defaultWebChatContainerStatefulProps";
9
- import { BroadcastService } from "@microsoft/omnichannel-chat-components"; // eslint-disable-next-line @typescript-eslint/no-explicit-any
10
-
11
- export const endChat = async (props, chatSDK, setAdapter, setWebChatStyles, dispatch, adapter) => {
12
- try {
13
- var _props$webChatContain;
14
-
15
- TelemetryHelper.logConfigDataEvent(LogLevel.INFO, {
16
- Event: TelemetryEvent.EndChatSDKCall
17
- });
18
- await (chatSDK === null || chatSDK === void 0 ? void 0 : chatSDK.endChat());
19
- adapter === null || adapter === void 0 ? void 0 : adapter.end();
20
- setAdapter(undefined);
21
- setWebChatStyles({ ...defaultWebChatContainerStatefulProps.webChatStyles,
22
- ...((_props$webChatContain = props.webChatContainerProps) === null || _props$webChatContain === void 0 ? void 0 : _props$webChatContain.webChatStyles)
23
- });
24
- WebChatStoreLoader.store = null;
25
- dispatch({
26
- type: LiveChatWidgetActionType.SET_CONVERSATION_STATE,
27
- payload: ConversationState.Closed
28
- });
29
- dispatch({
30
- type: LiveChatWidgetActionType.SET_RECONNECT_ID,
31
- payload: undefined
32
- });
33
- dispatch({
34
- type: LiveChatWidgetActionType.SET_AUDIO_NOTIFICATION,
35
- payload: null
36
- });
37
- dispatch({
38
- type: LiveChatWidgetActionType.SET_CHAT_TOKEN,
39
- payload: undefined
40
- });
41
- BroadcastService.postMessage({
42
- eventName: "EndChat"
43
- });
44
- } catch (ex) {
45
- TelemetryHelper.logSDKEvent(LogLevel.ERROR, {
46
- Event: TelemetryEvent.EndChatSDKCallFailed,
47
- ExceptionDetails: {
48
- exception: ex
49
- }
50
- });
51
- NotificationHandler.notifyError(NotificationScenarios.Connection, "End Chat Call Failed: " + ex);
8
+ import { PostChatSurveyMode } from "../../postchatsurveypanestateful/enums/PostChatSurveyMode";
9
+ import { Constants } from "../../../common/Constants";
10
+
11
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
12
+ const prepareEndChat = async (props, chatSDK, setAdapter, setWebChatStyles, dispatch, adapter, state) => {
13
+ var _state$domainStates$l, _state$domainStates$l2, _state$domainStates$l3, _state$domainStates$l4;
14
+
15
+ const isPostChatEnabled = (_state$domainStates$l = state.domainStates.liveChatConfig) === null || _state$domainStates$l === void 0 ? void 0 : (_state$domainStates$l2 = _state$domainStates$l.LiveWSAndLiveChatEngJoin) === null || _state$domainStates$l2 === void 0 ? void 0 : _state$domainStates$l2.msdyn_postconversationsurveyenable;
16
+ const postChatSurveyMode = (_state$domainStates$l3 = state.domainStates.liveChatConfig) === null || _state$domainStates$l3 === void 0 ? void 0 : (_state$domainStates$l4 = _state$domainStates$l3.LiveWSAndLiveChatEngJoin) === null || _state$domainStates$l4 === void 0 ? void 0 : _state$domainStates$l4.msdyn_postconversationsurveymode;
17
+ const conversationDetails = await chatSDK.getConversationDetails();
18
+
19
+ if (isPostChatEnabled === "true" && (conversationDetails === null || conversationDetails === void 0 ? void 0 : conversationDetails.canRenderPostChat) === Constants.truePascal) {
20
+ const skipEndChatSDK = false;
21
+ const skipCloseChat = true;
22
+ await endChat(props, chatSDK, setAdapter, setWebChatStyles, dispatch, adapter, skipEndChatSDK, skipCloseChat);
23
+
24
+ if (postChatSurveyMode === PostChatSurveyMode.Embed) {
25
+ const loadPostChatEvent = {
26
+ eventName: BroadcastEvent.LoadPostChatSurvey
27
+ };
28
+ BroadcastService.postMessage(loadPostChatEvent);
29
+ } else if (postChatSurveyMode === PostChatSurveyMode.Link) {
30
+ dispatch({
31
+ type: LiveChatWidgetActionType.SET_CONVERSATION_STATE,
32
+ payload: ConversationState.InActive
33
+ });
34
+ }
35
+ } else {
36
+ await endChat(props, chatSDK, setAdapter, setWebChatStyles, dispatch, adapter);
52
37
  }
53
- };
38
+ }; // eslint-disable-next-line @typescript-eslint/no-explicit-any
39
+
40
+
41
+ const endChat = async (props, chatSDK, setAdapter, setWebChatStyles, dispatch, adapter, skipEndChatSDK, skipCloseChat) => {
42
+ if (!skipEndChatSDK) {
43
+ try {
44
+ TelemetryHelper.logSDKEvent(LogLevel.INFO, {
45
+ Event: TelemetryEvent.EndChatSDKCall
46
+ });
47
+ await (chatSDK === null || chatSDK === void 0 ? void 0 : chatSDK.endChat());
48
+ } catch (ex) {
49
+ TelemetryHelper.logSDKEvent(LogLevel.ERROR, {
50
+ Event: TelemetryEvent.EndChatSDKCallFailed,
51
+ ExceptionDetails: {
52
+ exception: ex
53
+ }
54
+ });
55
+ }
56
+ }
57
+
58
+ if (!skipCloseChat) {
59
+ try {
60
+ var _props$webChatContain;
61
+
62
+ adapter === null || adapter === void 0 ? void 0 : adapter.end();
63
+ setAdapter(undefined);
64
+ setWebChatStyles({ ...defaultWebChatContainerStatefulProps.webChatStyles,
65
+ ...((_props$webChatContain = props.webChatContainerProps) === null || _props$webChatContain === void 0 ? void 0 : _props$webChatContain.webChatStyles)
66
+ });
67
+ WebChatStoreLoader.store = null;
68
+ dispatch({
69
+ type: LiveChatWidgetActionType.SET_CONVERSATION_STATE,
70
+ payload: ConversationState.Closed
71
+ });
72
+ dispatch({
73
+ type: LiveChatWidgetActionType.SET_CONVERSATION_ENDED_BY_AGENT,
74
+ payload: false
75
+ });
76
+ dispatch({
77
+ type: LiveChatWidgetActionType.SET_RECONNECT_ID,
78
+ payload: undefined
79
+ });
80
+ dispatch({
81
+ type: LiveChatWidgetActionType.SET_AUDIO_NOTIFICATION,
82
+ payload: null
83
+ });
84
+ dispatch({
85
+ type: LiveChatWidgetActionType.SET_CHAT_TOKEN,
86
+ payload: undefined
87
+ });
88
+ dispatch({
89
+ type: LiveChatWidgetActionType.SET_LIVE_CHAT_CONTEXT,
90
+ payload: undefined
91
+ });
92
+ BroadcastService.postMessage({
93
+ eventName: BroadcastEvent.EndChat
94
+ });
95
+ } catch (error) {
96
+ TelemetryHelper.logActionEvent(LogLevel.ERROR, {
97
+ Event: TelemetryEvent.CloseChatMethodException,
98
+ ExceptionDetails: {
99
+ exception: `Failed to endChat: ${error}`
100
+ }
101
+ });
102
+ }
103
+ }
104
+ };
105
+
106
+ export { prepareEndChat, endChat };
@@ -8,6 +8,9 @@ export const initCallingSdk = async (chatSDK, setVoiceVideoCallingSDK) => {
8
8
  // eslint-disable-next-line @typescript-eslint/no-explicit-any
9
9
  const callingSDK = await chatSDK.getVoiceVideoCalling();
10
10
  setVoiceVideoCallingSDK(callingSDK);
11
+ TelemetryHelper.logCallingEvent(LogLevel.INFO, {
12
+ Event: TelemetryEvent.CallingSDKLoadSuccess
13
+ });
11
14
  return true;
12
15
  }
13
16
 
@@ -1,7 +1,10 @@
1
+ import { BroadcastEvent, LogLevel, TelemetryEvent } from "../../../common/telemetry/TelemetryConstants";
1
2
  import { createStore } from "botframework-webchat";
3
+ import { BroadcastService } from "@microsoft/omnichannel-chat-components";
2
4
  import { ConversationState } from "../../../contexts/common/ConversationState";
3
5
  import { LiveChatWidgetActionType } from "../../../contexts/common/LiveChatWidgetActionType";
4
6
  import { PostChatSurveyMode } from "../../postchatsurveypanestateful/enums/PostChatSurveyMode";
7
+ import { TelemetryHelper } from "../../../common/telemetry/TelemetryHelper";
5
8
  import { WebChatStoreLoader } from "../../webchatcontainerstateful/webchatcontroller/WebChatStoreLoader";
6
9
  import attachmentProcessingMiddleware from "../../webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/attachmentProcessingMiddleware";
7
10
  import { changeLanguageCodeFormatForWebChat } from "../../../common/utils";
@@ -14,6 +17,7 @@ import createConversationEndMiddleware from "../../webchatcontainerstateful/webc
14
17
  import createDataMaskingMiddleware from "../../webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/dataMaskingMiddleware";
15
18
  import { createMarkdown } from "./createMarkdown";
16
19
  import createMaxMessageSizeValidator from "../../webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/maxMessageSizeValidator";
20
+ import { createWebChatTelemetry } from "../../webchatcontainerstateful/webchatcontroller/webchattelemetry/WebChatLogger";
17
21
  import { defaultAttachmentProps } from "../../webchatcontainerstateful/common/defaultProps/defaultAttachmentProps";
18
22
  import { defaultMiddlewareLocalizedTexts } from "../../webchatcontainerstateful/common/defaultProps/defaultMiddlewareLocalizedTexts";
19
23
  import { defaultWebChatContainerStatefulProps } from "../../webchatcontainerstateful/common/defaultProps/defaultWebChatContainerStatefulProps";
@@ -22,8 +26,7 @@ import gifUploadMiddleware from "../../webchatcontainerstateful/webchatcontrolle
22
26
  import htmlPlayerMiddleware from "../../webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/htmlPlayerMiddleware";
23
27
  import htmlTextMiddleware from "../../webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/htmlTextMiddleware";
24
28
  import preProcessingMiddleware from "../../webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/preProcessingMiddleware";
25
- import sanitizationMiddleware from "../../webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/sanitizationMiddleware";
26
- import { setPostChatContextAndLoadSurvey } from "./setPostChatContextAndLoadSurvey"; // eslint-disable-next-line @typescript-eslint/no-explicit-any
29
+ import sanitizationMiddleware from "../../webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/sanitizationMiddleware"; // eslint-disable-next-line @typescript-eslint/no-explicit-any
27
30
 
28
31
  export const initWebChatComposer = (props, chatSDK, state, dispatch, setWebChatStyles) => {
29
32
  var _props$webChatContain, _props$webChatContain2, _props$webChatContain3, _state$domainStates$l, _state$domainStates$l2, _state$domainStates$l3, _state$domainStates$l4, _state$domainStates$l8, _state$domainStates$l9, _props$webChatContain7, _props$webChatContain8, _state$domainStates$r, _state$domainStates$r2, _props$webChatContain9, _props$webChatContain10, _state$domainStates$r3, _state$domainStates$r4, _props$webChatContain11, _props$webChatContain12, _defaultWebChatContai, _props$webChatContain13, _props$webChatContain14, _props$webChatContain15, _props$webChatContain16, _state$domainStates$r5, _state$domainStates$r6, _props$webChatContain17, _props$webChatContain18, _defaultWebChatContai2, _props$webChatContain19, _props$webChatContain20, _defaultWebChatContai3, _props$webChatContain21;
@@ -45,6 +48,11 @@ export const initWebChatComposer = (props, chatSDK, state, dispatch, setWebChatS
45
48
  const conversationEndCallback = async () => {
46
49
  var _props$webChatContain4, _props$webChatContain5;
47
50
 
51
+ TelemetryHelper.logActionEvent(LogLevel.INFO, {
52
+ Event: TelemetryEvent.ConversationEndedThreadEventReceived,
53
+ Description: "Conversation is ended by agent side or by timeout."
54
+ });
55
+
48
56
  if ((props === null || props === void 0 ? void 0 : (_props$webChatContain4 = props.webChatContainerProps) === null || _props$webChatContain4 === void 0 ? void 0 : (_props$webChatContain5 = _props$webChatContain4.renderingMiddlewareProps) === null || _props$webChatContain5 === void 0 ? void 0 : _props$webChatContain5.hideSendboxOnConversationEnd) !== false) {
49
57
  setWebChatStyles(styles => {
50
58
  return { ...styles,
@@ -53,16 +61,23 @@ export const initWebChatComposer = (props, chatSDK, state, dispatch, setWebChatS
53
61
  });
54
62
  }
55
63
 
56
- if (isPostChatEnabled === "true" && postChatSurveyMode === PostChatSurveyMode.Embed) {
64
+ if (isPostChatEnabled === "true") {
65
+ if (postChatSurveyMode === PostChatSurveyMode.Embed) {
66
+ const loadPostChatEvent = {
67
+ eventName: BroadcastEvent.LoadPostChatSurvey
68
+ };
69
+ BroadcastService.postMessage(loadPostChatEvent);
70
+ } else if (postChatSurveyMode === PostChatSurveyMode.Link) {
71
+ dispatch({
72
+ type: LiveChatWidgetActionType.SET_CONVERSATION_STATE,
73
+ payload: ConversationState.InActive
74
+ });
75
+ }
76
+ } else {
57
77
  dispatch({
58
- type: LiveChatWidgetActionType.SET_SHOULD_SHOW_POST_CHAT,
78
+ type: LiveChatWidgetActionType.SET_CONVERSATION_ENDED_BY_AGENT,
59
79
  payload: true
60
80
  });
61
- dispatch({
62
- type: LiveChatWidgetActionType.SET_CONVERSATION_STATE,
63
- payload: ConversationState.Loading
64
- });
65
- await setPostChatContextAndLoadSurvey(chatSDK, dispatch, true);
66
81
  }
67
82
 
68
83
  dispatch({
@@ -89,6 +104,7 @@ export const initWebChatComposer = (props, chatSDK, state, dispatch, setWebChatS
89
104
  avatarMiddleware: (_props$webChatContain15 = props.webChatContainerProps) !== null && _props$webChatContain15 !== void 0 && (_props$webChatContain16 = _props$webChatContain15.renderingMiddlewareProps) !== null && _props$webChatContain16 !== void 0 && _props$webChatContain16.disableAvatarMiddleware ? undefined : createAvatarMiddleware((_state$domainStates$r5 = state.domainStates.renderingMiddlewareProps) === null || _state$domainStates$r5 === void 0 ? void 0 : _state$domainStates$r5.avatarStyleProps, (_state$domainStates$r6 = state.domainStates.renderingMiddlewareProps) === null || _state$domainStates$r6 === void 0 ? void 0 : _state$domainStates$r6.avatarTextStyleProps),
90
105
  groupActivitiesMiddleware: (_props$webChatContain17 = props.webChatContainerProps) !== null && _props$webChatContain17 !== void 0 && (_props$webChatContain18 = _props$webChatContain17.renderingMiddlewareProps) !== null && _props$webChatContain18 !== void 0 && _props$webChatContain18.disableGroupActivitiesMiddleware ? undefined : (_defaultWebChatContai2 = defaultWebChatContainerStatefulProps.webChatProps) === null || _defaultWebChatContai2 === void 0 ? void 0 : _defaultWebChatContai2.groupActivitiesMiddleware,
91
106
  typingIndicatorMiddleware: (_props$webChatContain19 = props.webChatContainerProps) !== null && _props$webChatContain19 !== void 0 && (_props$webChatContain20 = _props$webChatContain19.renderingMiddlewareProps) !== null && _props$webChatContain20 !== void 0 && _props$webChatContain20.disableTypingIndicatorMiddleware ? undefined : (_defaultWebChatContai3 = defaultWebChatContainerStatefulProps.webChatProps) === null || _defaultWebChatContai3 === void 0 ? void 0 : _defaultWebChatContai3.typingIndicatorMiddleware,
107
+ onTelemetry: createWebChatTelemetry(),
92
108
  ...((_props$webChatContain21 = props.webChatContainerProps) === null || _props$webChatContain21 === void 0 ? void 0 : _props$webChatContain21.webChatProps)
93
109
  };
94
110
  return webChatProps;