@microsoft/omnichannel-chat-widget 0.1.0-main.86df755 → 0.1.0-main.ae27766

package/lib/esm/contexts/common/ConversationState.js

@@ -7,6 +7,7 @@ export let ConversationState;
   ConversationState[ConversationState["OutOfOffice"] = 3] = "OutOfOffice";
   ConversationState[ConversationState["ProactiveChat"] = 4] = "ProactiveChat";
   ConversationState[ConversationState["Active"] = 5] = "Active";
-  ConversationState[ConversationState["Postchat"] = 6] = "Postchat";
-  ConversationState[ConversationState["Closed"] = 7] = "Closed";
+  ConversationState[ConversationState["InActive"] = 6] = "InActive";
+  ConversationState[ConversationState["Postchat"] = 7] = "Postchat";
+  ConversationState[ConversationState["Closed"] = 8] = "Closed";
 })(ConversationState || (ConversationState = {}));

package/lib/esm/contexts/common/LiveChatWidgetActionType.js

@@ -16,16 +16,19 @@ export let LiveChatWidgetActionType;
   LiveChatWidgetActionType[LiveChatWidgetActionType["SET_AUDIO_NOTIFICATION"] = 12] = "SET_AUDIO_NOTIFICATION";
   LiveChatWidgetActionType[LiveChatWidgetActionType["SET_E2VV_ENABLED"] = 13] = "SET_E2VV_ENABLED";
   LiveChatWidgetActionType[LiveChatWidgetActionType["SET_POST_CHAT_CONTEXT"] = 14] = "SET_POST_CHAT_CONTEXT";
-  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_SHOULD_SHOW_POST_CHAT"] = 15] = "SET_SHOULD_SHOW_POST_CHAT";
-  LiveChatWidgetActionType[LiveChatWidgetActionType["SHOW_CALLING_CONTAINER"] = 16] = "SHOW_CALLING_CONTAINER";
-  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_INCOMING_CALL"] = 17] = "SET_INCOMING_CALL";
-  LiveChatWidgetActionType[LiveChatWidgetActionType["DISABLE_VIDEO_CALL"] = 18] = "DISABLE_VIDEO_CALL";
-  LiveChatWidgetActionType[LiveChatWidgetActionType["DISABLE_LOCAL_VIDEO"] = 19] = "DISABLE_LOCAL_VIDEO";
-  LiveChatWidgetActionType[LiveChatWidgetActionType["DISABLE_REMOTE_VIDEO"] = 20] = "DISABLE_REMOTE_VIDEO";
-  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_CHAT_TOKEN"] = 21] = "SET_CHAT_TOKEN";
-  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_SKIP_CHAT_BUTTON_RENDERING"] = 22] = "SET_SKIP_CHAT_BUTTON_RENDERING";
-  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_PROACTIVE_CHAT_PARAMS"] = 23] = "SET_PROACTIVE_CHAT_PARAMS";
-  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_TELEMETRY_DATA"] = 24] = "SET_TELEMETRY_DATA";
-  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_RECONNECT_ID"] = 25] = "SET_RECONNECT_ID";
-  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_UNREAD_MESSAGE_COUNT"] = 26] = "SET_UNREAD_MESSAGE_COUNT";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SHOW_CALLING_CONTAINER"] = 15] = "SHOW_CALLING_CONTAINER";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_INCOMING_CALL"] = 16] = "SET_INCOMING_CALL";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["DISABLE_VIDEO_CALL"] = 17] = "DISABLE_VIDEO_CALL";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["DISABLE_LOCAL_VIDEO"] = 18] = "DISABLE_LOCAL_VIDEO";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["DISABLE_REMOTE_VIDEO"] = 19] = "DISABLE_REMOTE_VIDEO";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_CHAT_TOKEN"] = 20] = "SET_CHAT_TOKEN";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_SKIP_CHAT_BUTTON_RENDERING"] = 21] = "SET_SKIP_CHAT_BUTTON_RENDERING";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_PROACTIVE_CHAT_PARAMS"] = 22] = "SET_PROACTIVE_CHAT_PARAMS";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_TELEMETRY_DATA"] = 23] = "SET_TELEMETRY_DATA";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_RECONNECT_ID"] = 24] = "SET_RECONNECT_ID";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_UNREAD_MESSAGE_COUNT"] = 25] = "SET_UNREAD_MESSAGE_COUNT";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_FOCUS_CHAT_BUTTON"] = 26] = "SET_FOCUS_CHAT_BUTTON";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_CONVERSATION_ENDED_BY_AGENT"] = 27] = "SET_CONVERSATION_ENDED_BY_AGENT";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_WIDGET_STATE"] = 28] = "SET_WIDGET_STATE";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_LIVE_CHAT_CONTEXT"] = 29] = "SET_LIVE_CHAT_CONTEXT";
 })(LiveChatWidgetActionType || (LiveChatWidgetActionType = {}));

package/lib/esm/contexts/common/LiveChatWidgetContextInitialState.js

@@ -3,6 +3,10 @@ import { defaultMiddlewareLocalizedTexts } from "../../components/webchatcontain
 export const getLiveChatWidgetContextInitialState = props => {
   var _props$webChatContain;
 
+  if (props !== null && props !== void 0 && props.liveChatContextFromCache) {
+    return props === null || props === void 0 ? void 0 : props.liveChatContextFromCache;
+  }
+
   const LiveChatWidgetContextInitialState = {
     domainStates: {
       liveChatConfig: props.chatConfig,
@@ -13,7 +17,8 @@ export const getLiveChatWidgetContextInitialState = props => {
       chatToken: undefined,
       postChatContext: undefined,
       telemetryInternalData: {},
-      globalDir: "ltr"
+      globalDir: "ltr",
+      liveChatContext: undefined
     },
     appStates: {
       conversationState: ConversationState.Closed,
@@ -32,7 +37,8 @@ export const getLiveChatWidgetContextInitialState = props => {
         proactiveChatInNewWindow: false
       },
       e2vvEnabled: false,
-      unreadMessageCount: 0
+      unreadMessageCount: 0,
+      conversationEndedByAgent: false
     },
     uiStates: {
       showConfirmationPane: false,
@@ -41,8 +47,9 @@ export const getLiveChatWidgetContextInitialState = props => {
       isIncomingCall: true,
       disableVideoCall: true,
       disableRemoteVideo: true,
-      disableSelfVideo: true
+      disableSelfVideo: true,
+      focusChatButton: false
     }
   };
-  return props.liveChatContextFromCache ?? LiveChatWidgetContextInitialState;
+  return LiveChatWidgetContextInitialState;
 };

package/lib/esm/contexts/createReducer.js

@@ -1,6 +1,5 @@
 /* eslint-disable indent */
 import { LiveChatWidgetActionType } from "./common/LiveChatWidgetActionType";
-import { TelemetryManager } from "../common/telemetry/TelemetryManager";
 export const createReducer = () => {
   const reducer = (state, action) => {
     var _action$payload, _action$payload2, _action$payload3;
@@ -84,13 +83,6 @@ export const createReducer = () => {
           }
         };
 
-      case LiveChatWidgetActionType.SET_SHOULD_SHOW_POST_CHAT:
-        return { ...state,
-          appStates: { ...state.appStates,
-            shouldShowPostChat: action.payload
-          }
-        };
-
       case LiveChatWidgetActionType.SHOW_CALLING_CONTAINER:
         return { ...state,
           uiStates: { ...state.uiStates,
@@ -105,6 +97,13 @@ export const createReducer = () => {
           }
         };
 
+      case LiveChatWidgetActionType.SET_FOCUS_CHAT_BUTTON:
+        return { ...state,
+          uiStates: { ...state.uiStates,
+            focusChatButton: action.payload
+          }
+        };
+
       case LiveChatWidgetActionType.DISABLE_VIDEO_CALL:
         return { ...state,
           uiStates: { ...state.uiStates,
@@ -129,6 +128,7 @@ export const createReducer = () => {
       case LiveChatWidgetActionType.SET_CHAT_TOKEN:
         return { ...state,
           domainStates: { ...state.domainStates,
+            // eslint-disable-next-line @typescript-eslint/no-explicit-any
             chatToken: action.payload
           }
         };
@@ -180,7 +180,6 @@ export const createReducer = () => {
         };
 
       case LiveChatWidgetActionType.SET_TELEMETRY_DATA:
-        TelemetryManager.InternalTelemetryData = action.payload;
         return { ...state,
           domainStates: { ...state.domainStates,
             telemetryInternalData: action.payload
@@ -201,6 +200,25 @@ export const createReducer = () => {
           }
         };
 
+      case LiveChatWidgetActionType.SET_LIVE_CHAT_CONTEXT:
+        return { ...state,
+          domainStates: { ...state.domainStates,
+            // eslint-disable-next-line @typescript-eslint/no-explicit-any
+            liveChatContext: action.payload
+          }
+        };
+
+      case LiveChatWidgetActionType.SET_WIDGET_STATE:
+        return { ...action.payload
+        };
+
+      case LiveChatWidgetActionType.SET_CONVERSATION_ENDED_BY_AGENT:
+        return { ...state,
+          appStates: { ...state.appStates,
+            conversationEndedByAgent: action.payload
+          }
+        };
+
       default:
         return state;
     }

package/lib/esm/controller/componentController.js

@@ -9,13 +9,13 @@ export const shouldShowHeader = state => {
   return !state.appStates.isMinimized && state.appStates.conversationState !== ConversationState.Closed && state.appStates.conversationState !== ConversationState.ProactiveChat;
 };
 export const shouldShowFooter = state => {
-  return !state.appStates.isMinimized && state.appStates.conversationState === ConversationState.Active;
+  return !state.appStates.isMinimized && (state.appStates.conversationState === ConversationState.Active || state.appStates.conversationState === ConversationState.InActive);
 };
 export const shouldShowEmailTranscriptPane = state => {
   return state.uiStates.showEmailTranscriptPane;
 };
 export const shouldShowWebChatContainer = state => {
-  return state.appStates.conversationState === ConversationState.Active;
+  return state.appStates.conversationState === ConversationState.Active || state.appStates.conversationState === ConversationState.InActive;
 };
 export const shouldShowLoadingPane = state => {
   return !state.appStates.isMinimized && !state.appStates.shouldShowPostChat && state.appStates.conversationState === ConversationState.Loading;

package/lib/esm/plugins/newMessageEventHandler.js

@@ -0,0 +1,84 @@
+import { BroadcastEvent, LogLevel, TelemetryEvent } from "../common/telemetry/TelemetryConstants";
+import { BroadcastService } from "@microsoft/omnichannel-chat-components";
+import { Constants } from "../common/Constants";
+import { TelemetryHelper } from "../common/telemetry/TelemetryHelper";
+import { TelemetryManager } from "../common/telemetry/TelemetryManager";
+export const createOnNewAdapterActivityHandler = (chatId, userId) => {
+  const onNewAdapterActivityHandler = activity => {
+    var _activity$channelData, _activity$channelData2, _activity$channelData3;
+
+    const isActivityMessage = (activity === null || activity === void 0 ? void 0 : activity.type) === Constants.message;
+    const isNotHistoryMessage = isActivityMessage && !(activity !== null && activity !== void 0 && (_activity$channelData = activity.channelData) !== null && _activity$channelData !== void 0 && (_activity$channelData2 = _activity$channelData.tags) !== null && _activity$channelData2 !== void 0 && _activity$channelData2.includes(Constants.historyMessageTag)) && !(activity !== null && activity !== void 0 && (_activity$channelData3 = activity.channelData) !== null && _activity$channelData3 !== void 0 && _activity$channelData3.fromList);
+
+    if (isNotHistoryMessage) {
+      raiseMessageEvent(activity);
+    }
+  };
+
+  const raiseMessageEvent = activity => {
+    if ((activity === null || activity === void 0 ? void 0 : activity.type) === Constants.message) {
+      var _TelemetryManager$Int, _activity$from;
+
+      const payload = {
+        // eslint-disable-next-line @typescript-eslint/no-explicit-any
+        text: activity === null || activity === void 0 ? void 0 : activity.text,
+        id: activity === null || activity === void 0 ? void 0 : activity.id,
+        type: activity === null || activity === void 0 ? void 0 : activity.type,
+        timestamp: activity === null || activity === void 0 ? void 0 : activity.timestamp,
+        chatId: chatId,
+        userId: userId,
+        conversationId: ((_TelemetryManager$Int = TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int === void 0 ? void 0 : _TelemetryManager$Int.conversationId) ?? "",
+        channelData: activity === null || activity === void 0 ? void 0 : activity.channelData,
+        messageType: ""
+      };
+
+      if ((activity === null || activity === void 0 ? void 0 : (_activity$from = activity.from) === null || _activity$from === void 0 ? void 0 : _activity$from.role) === Constants.userMessageTag) {
+        // eslint-disable-next-line @typescript-eslint/no-explicit-any
+        payload.messageType = Constants.userMessageTag;
+        const newMessageSentEvent = {
+          eventName: BroadcastEvent.NewMessageSent,
+          payload: payload
+        };
+        BroadcastService.postMessage(newMessageSentEvent);
+        TelemetryHelper.logActionEvent(LogLevel.INFO, {
+          Event: TelemetryEvent.MessageSent,
+          Description: "New message sent"
+        });
+      } else {
+        var _activity$channelData4, _activity$channelData5;
+
+        if (activity !== null && activity !== void 0 && (_activity$channelData4 = activity.channelData) !== null && _activity$channelData4 !== void 0 && (_activity$channelData5 = _activity$channelData4.tags) !== null && _activity$channelData5 !== void 0 && _activity$channelData5.includes(Constants.systemMessageTag)) {
+          // eslint-disable-next-line @typescript-eslint/no-explicit-any
+          payload.messageType = Constants.systemMessageTag;
+        } else {
+          var _activity$channelData6, _activity$channelData7, _activity$channelData8;
+
+          // eslint-disable-next-line @typescript-eslint/no-explicit-any
+          const messageHasNoText = !(activity !== null && activity !== void 0 && activity.text); // eslint-disable-next-line @typescript-eslint/no-explicit-any
+
+          const messageHasNoTags = !(activity !== null && activity !== void 0 && activity.channelData) || !(activity !== null && activity !== void 0 && (_activity$channelData6 = activity.channelData) !== null && _activity$channelData6 !== void 0 && _activity$channelData6.tags) || (activity === null || activity === void 0 ? void 0 : (_activity$channelData7 = activity.channelData) === null || _activity$channelData7 === void 0 ? void 0 : (_activity$channelData8 = _activity$channelData7.tags) === null || _activity$channelData8 === void 0 ? void 0 : _activity$channelData8.length) === 0; // eslint-disable-next-line @typescript-eslint/no-explicit-any
+
+          const messageHasNoAttachments = !(activity !== null && activity !== void 0 && activity.attachments) || (activity === null || activity === void 0 ? void 0 : activity.attachments.length) === 0;
+
+          if (messageHasNoTags && messageHasNoText && messageHasNoAttachments) {
+            return;
+          }
+
+          payload.messageType = Constants.userMessageTag;
+        }
+
+        const newMessageReceivedEvent = {
+          eventName: BroadcastEvent.NewMessageReceived,
+          payload: payload
+        };
+        BroadcastService.postMessage(newMessageReceivedEvent);
+        TelemetryHelper.logActionEvent(LogLevel.INFO, {
+          Event: TelemetryEvent.MessageReceived,
+          Description: "New message received"
+        });
+      }
+    }
+  };
+
+  return onNewAdapterActivityHandler;
+};

package/lib/types/assets/Audios.d.ts

@@ -0,0 +1 @@
+export declare const NewMessageNotificationSoundBase64: string;

package/lib/types/assets/Icons.d.ts

@@ -0,0 +1,11 @@
+export declare const ArchiveIcon = "data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHZpZXdCb3g9IjAgMCAyMDQ4IDIwNDgiIHdpZHRoPSIxMnB4IiBoZWlnaHQ9IjEycHgiPg0KPHBhdGggZD0iTTE3OTIgMHEyNyAwIDUwIDEwdDQwIDI3IDI4IDQxIDEwIDUwdjQ4MHEwIDQ1LTkgNzd0LTI0IDU4LTMxIDQ2LTMxIDQwLTIzIDQ0LTEwIDU1djk5MnEwIDI3LTEwIDUwdC0yNyA0MC00MSAyOC01MCAxMEgyNTZWMGgxNTM2ek02NDAgMTI4djM4NGgyNTZWMTI4SDY0MHptMTAyNCA4MDBxMC0zMS05LTU0dC0yNC00NC0zMS00MS0zMS00NS0yMy01OC0xMC03OFYxMjhoLTUxMnY1MTJINzY4djEyOEg2NDBWNjQwSDUxMlYxMjhIMzg0djE3OTJoMzg0di0xMjhoMTI4djEyOGg3NjhWOTI4em0xMjgtODAwaC0xMjh2NDgwcTAgMjQgNCA0MnQxMyAzMyAyMCAyOSAyNyAzMnExNS0xNyAyNi0zMXQyMC0zMCAxMy0zMyA1LTQyVjEyOHpNNjQwIDg5NmgxMjh2MTI4SDY0MFY4OTZ6bTAgMjU2aDEyOHYxMjhINjQwdi0xMjh6bTAgMjU2aDEyOHYxMjhINjQwdi0xMjh6bTEyOCAyNTZ2MTI4SDY0MHYtMTI4aDEyOHptMC03NjhWNzY4aDEyOHYxMjhINzY4em0wIDI1NnYtMTI4aDEyOHYxMjhINzY4em0wIDI1NnYtMTI4aDEyOHYxMjhINzY4em0wIDI1NnYtMTI4aDEyOHYxMjhINzY4eiIgLz4NCjwvc3ZnPg==";
+export declare const AudioIcon = "data:image/svg+xml;base64,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";
+export declare const BlankIcon = "data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciDQogICAgdmlld0JveD0iMCAwIDIwNDggMjA0OCINCiAgICB3aWR0aD0iMTJweCINCiAgICBoZWlnaHQ9IjEycHgiPg0KICAgIDxwYXRoIGQ9Ik01NDkgMGgxMjQzdjE3NTVsLTI5MyAyOTNIMjU2VjI5M0w1NDkgMHptMTExNSAxNzAxVjEyOEg2MDNMMzg0IDM0N3YxNTczaDEwNjFsMjE5LTIxOXoiIC8+DQo8L3N2Zz4=";
+export declare const ExcelIcon = "data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciDQogICAgdmlld0JveD0iMCAwIDIwNDggMjA0OCINCiAgICB3aWR0aD0iMTJweCINCiAgICBoZWlnaHQ9IjEycHgiPg0KICAgIDxwYXRoIGQ9Ik0yMDQ4IDQ3NXYxNDQ1cTAgMjctMTAgNTB0LTI3IDQwLTQxIDI4LTUwIDEwSDY0MHEtMjcgMC01MC0xMHQtNDAtMjctMjgtNDEtMTAtNTB2LTI1NkgxMTVxLTI0IDAtNDQtOXQtMzctMjUtMjUtMzYtOS00NVY2MjdxMC0yNCA5LTQ0dDI1LTM3IDM2LTI1IDQ1LTloMzk3VjEyOHEwLTI3IDEwLTUwdDI3LTQwIDQxLTI4IDUwLTEwaDkzM3EyNiAwIDQ5IDl0NDIgMjhsMzQ3IDM0N3ExOCAxOCAyNyA0MXQxMCA1MHptLTM4NC0yNTZ2MTY1aDE2NWwtMTY1LTE2NXpNMjYxIDE0MjRoMTg5cTItNCAxMi0yM3QyNS00NSAyOS01NSAyOS01MyAyMy00MSAxMC0xN3EyNyA1OSA2MCAxMTh0NjUgMTE2aDE4N2wtMjA5LTMzOSAyMDUtMzMzSDcwN3EtMzEgNTctNjAgMTE0dC02MyAxMTJxLTI5LTU3LTU3LTExM3QtNTctMTEzSDI3OWwxOTkgMzM1LTIxNyAzMzd6bTM3OSA0OTZoMTI4MFY1MTJoLTI1NnEtMjcgMC01MC0xMHQtNDAtMjctMjgtNDEtMTAtNTBWMTI4SDY0MHYzODRoMzk3cTI0IDAgNDQgOXQzNyAyNSAyNSAzNiA5IDQ1djkyMnEwIDI0LTkgNDR0LTI1IDM3LTM2IDI1LTQ1IDlINjQwdjI1NnptNjQwLTEwMjRWNzY4aDUxMnYxMjhoLTUxMnptMCAyNTZ2LTEyOGg1MTJ2MTI4aC01MTJ6bTAgMjU2di0xMjhoNTEydjEyOGgtNTEyeiIgLz4NCjwvc3ZnPg==";
+export declare const ImageIcon = "data:image/svg+xml;base64,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";
+export declare const OneNoteIcon = "data:image/svg+xml;base64,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";
+export declare const PDFIcon = "data:image/svg+xml;base64,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";
+export declare const PowerpointIcon = "data:image/svg+xml;base64,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";
+export declare const VideoIcon = "data:image/svg+xml;base64,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";
+export declare const VisioIcon = "data:image/svg+xml;base64,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";
+export declare const WordIcon = "data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciDQogICAgdmlld0JveD0iMCAwIDIwNDggMjA0OCINCiAgICB3aWR0aD0iMTJweCINCiAgICBoZWlnaHQ9IjEycHgiPg0KICAgIDxwYXRoIGQ9Ik0yMDQ4IDQ3NXYxNDQ1cTAgMjctMTAgNTB0LTI3IDQwLTQxIDI4LTUwIDEwSDY0MHEtMjcgMC01MC0xMHQtNDAtMjctMjgtNDEtMTAtNTB2LTI1NkgxMTVxLTI0IDAtNDQtOXQtMzctMjUtMjUtMzYtOS00NVY2MjdxMC0yNCA5LTQ0dDI1LTM3IDM2LTI1IDQ1LTloMzk3VjEyOHEwLTI3IDEwLTUwdDI3LTQwIDQxLTI4IDUwLTEwaDkzM3EyNiAwIDQ5IDl0NDIgMjhsMzQ3IDM0N3ExOCAxOCAyNyA0MXQxMCA1MHptLTM4NC0yNTZ2MTY1aDE2NWwtMTY1LTE2NXpNMzIwIDE0MjRoMTYxcTItOCA5LTQzdDE4LTgzIDIxLTEwMyAyMi0xMDEgMTYtNzYgOC0zMWw3IDMwcTcgMzAgMTcgNzd0MjMgMTAwIDIzIDEwMyAxOSA4NCAxMCA0M2gxNjBsMTQ4LTY3Mkg4MzRsLTgwIDQzOC0xMDAtNDM4SDUwMmwtOTYgNDQwLTg2LTQ0MEgxNzBsMTUwIDY3MnptMzIwIDQ5NmgxMjgwVjUxMmgtMjU2cS0yNyAwLTUwLTEwdC00MC0yNy0yOC00MS0xMC01MFYxMjhINjQwdjM4NGgzOTdxMjQgMCA0NCA5dDM3IDI1IDI1IDM2IDkgNDV2OTIycTAgMjQtOSA0NHQtMjUgMzctMzYgMjUtNDUgOUg2NDB2MjU2em02NDAtMTAyNFY3NjhoNTEydjEyOGgtNTEyem0wIDI1NnYtMTI4aDUxMnYxMjhoLTUxMnptMCAyNTZ2LTEyOGg1MTJ2MTI4aC01MTJ6IiAvPg0KPC9zdmc+";

package/lib/types/common/Constants.d.ts

@@ -1,7 +1,9 @@
 export declare class Constants {
     static readonly systemMessageTag = "system";
     static readonly userMessageTag = "user";
+    static readonly historyMessageTag = "history";
     static readonly agentEndConversationMessageTag = "agentendconversation";
+    static readonly supervisorForceCloseMessageTag = "supervisorforceclosedconversation";
     static readonly receivedMessageClassName = "ms_lcw_webchat_received_message";
     static readonly sentMessageClassName = "ms_lcw_webchat_sent_message";
     static readonly webchatChannelId = "webchat";
@@ -13,6 +15,7 @@ export declare class Constants {
     static readonly true = "true";
     static readonly false = "false";
     static readonly maximumUnreadMessageCount = 99;
+    static readonly widgetStateDataKey = "LcwChatWidgetState";
     static readonly channelIdKey = "ChannelId-";
     static readonly ChannelId = "lcw";
     static readonly CustomerTag = "FromCustomer";
@@ -55,7 +58,6 @@ export declare class Constants {
     static readonly ProactiveChatInviteTimeoutInMs = 60000;
     static readonly InputSubmit = "InputSubmit";
     static readonly ReconnectIdAttributeName = "oc.reconnectid";
-    static readonly redirectPageRequest = "redirectPageRequest";
     static readonly LiveChatWidget = "LiveChatWidgetNew";
     static readonly GuidPattern = "xx-x-4m-ym-xxx";
     static readonly Default = "default";
@@ -134,6 +136,12 @@ export declare enum ElementType {
 export declare enum ChatSDKError {
     WidgetUseOutsideOperatingHour = "WidgetUseOutsideOperatingHour"
 }
+export declare enum EnvironmentVersion {
+    prod = "prod",
+    dogfood = "df",
+    int = "int",
+    test = "test"
+}
 export declare class TranscriptConstants {
     static readonly ChatTranscriptsBodyColor = "#F5F5F5";
     static readonly TranscriptMessageEmojiMessageType = "http://schema.skype.com/emoji";
@@ -146,3 +154,13 @@ export declare class TranscriptConstants {
     static readonly AgentDialogColor = "#2266E3";
     static readonly AgentFontColor = "white";
 }
+export declare class AriaTelemetryConstants {
+    static readonly GERMANY_ENDPOINT: string;
+    static readonly GCCH_ENDPOINT: string;
+    static readonly DOD_ENDPOINT: string;
+    static readonly EUROPE_ENDPOINT: string;
+    static readonly MOONCAKE_ENDPOINT: string;
+    static readonly Public: string;
+    static readonly EU: string;
+    static readonly lcwEUDomainNames: Array<string>;
+}

package/lib/types/common/contextDataStore/DataStoreManager.d.ts

@@ -0,0 +1,4 @@
+import { IContextDataStore } from "../interfaces/IContextDataStore";
+export declare class DataStoreManager {
+    static clientDataStore?: IContextDataStore;
+}

package/lib/types/common/interfaces/IContextDataStore.d.ts

@@ -0,0 +1,14 @@
+export interface IContextDataStore {
+    /**
+     * getData: Get data from data store
+     */
+    getData: (key: string, type: string) => any;
+    /**
+     * setData: Set data to data store
+     */
+    setData: (key: string, value: any, type: string) => void;
+    /**
+     * removeData: Remove data from data store by key
+     */
+    removeData?: (key: string) => void;
+}

package/lib/types/common/telemetry/TelemetryConstants.d.ts

@@ -17,6 +17,21 @@ export declare enum LogLevel {
     WARN = "WARN",
     ERROR = "ERROR"
 }
+export declare enum BroadcastEvent {
+    LoadPostChatSurvey = "LoadPostChatSurvey",
+    EndChat = "ChatEnded",
+    NewMessageNotification = "NewMessageNotification",
+    UnreadMessageCount = "UnreadMessageCount",
+    ChatWidgetStateChanged = "ChatWidgetStateChanged",
+    ProactiveChatStartChat = "ProactiveChatStartChat",
+    ProactiveChatStartPopoutChat = "ProactiveChatStartPopoutChat",
+    InvalidAdaptiveCardFormat = "InvalidAdaptiveCardFormat",
+    NewMessageSent = "NewMessageSent",
+    NewMessageReceived = "NewMessageReceived",
+    RedirectPageRequest = "RedirectPageRequest",
+    StartChatSkippingChatButtonRendering = "StartChatSkippingChatButtonRendering",
+    StartUnauthenticatedReconnectChat = "StartUnauthenticatedReconnectChat"
+}
 export declare enum TelemetryEvent {
     CallAdded = "CallAdded",
     LocalVideoStreamAdded = "LocalVideoStreamAdded",
@@ -63,7 +78,9 @@ export declare enum TelemetryEvent {
     PrechatSurveyLoaded = "PrechatSurveyLoaded",
     PrechatSubmitted = "PrechatSubmitted",
     StartChatSDKCall = "StartChatCall",
+    StartChatEventRecevied = "StartChatEventReceived",
     EndChatSDKCall = "EndChatCall",
+    EndChatEventReceived = "EndChatEventReceived",
     OnNewMessageFailed = "OnNewMessageFailed",
     OnNewMessageAudioNotificationFailed = "OnNewMessageAudioNotificationFailed",
     DownloadTranscriptResponseNullOrUndefined = "DownloadTranscriptResponseNullOrUndefined",
@@ -77,6 +94,7 @@ export declare enum TelemetryEvent {
     LoadingPaneLoaded = "LoadingPaneLoaded",
     EmailTranscriptLoaded = "EmailTranscriptLoaded",
     OutOfOfficePaneLoaded = "OutOfOfficePaneLoaded",
+    PostChatSurveyLoadingPaneLoaded = "PostChatSurveyLoadingPaneLoaded",
     PostChatSurveyLoaded = "PostChatSurveyLoaded",
     ConfirmationPaneLoaded = "ConfirmationPaneLoaded",
     ProactiveChatPaneLoaded = "ProactiveChatPaneLoaded",
@@ -98,7 +116,10 @@ export declare enum TelemetryEvent {
     InvalidConfiguration = "InvalidConfiguration",
     SendTypingIndicatorSucceeded = "SendTypingIndicatorSucceeded",
     SendTypingIndicatorFailed = "SendTypingIndicatorFailed",
+    WebChatEvent = "WebChatEvent",
     PreChatSurveyStartChatMethodFailed = "PreChatSurveyStartChatMethodFailed",
+    ChatAlreadyTriggered = "ChatAlreadyTriggered",
+    StartProactiveChatEventReceived = "StartProactiveChatEventReceived",
     StartProactiveChatMethodFailed = "StartProactiveChatMethodFailed",
     ProactiveChatAccepted = "ProactiveChatAccepted",
     ProactiveChatRejected = "ProactiveChatRejected",
@@ -106,7 +127,9 @@ export declare enum TelemetryEvent {
     ProactiveChatClosed = "ProactiveChatClosed",
     ReconnectChatContinueConversation = "ReconnectChatContinueConversation",
     ReconnectChatStartNewConversation = "ReconnectChatStartNewConversation",
-    ReconnectChatMinimize = "ReconnectChatMinimize"
+    ReconnectChatMinimize = "ReconnectChatMinimize",
+    MessageSent = "MessageSent",
+    MessageReceived = "MessageReceived"
 }
 export interface TelemetryInput {
     scenarioType: ScenarioType;

package/lib/types/common/telemetry/TelemetryHelper.d.ts

@@ -35,4 +35,5 @@ export declare class TelemetryHelper {
     static logActionEvent: (logLevel: LogLevel, payload: TelemetryEventWrapper) => void;
     static logSDKEvent: (logLevel: LogLevel, payload: TelemetryEventWrapper) => void;
     static logConfigDataEvent: (logLevel: LogLevel, payload: TelemetryEventWrapper) => void;
+    static logWebChatEvent: (logLevel: LogLevel, payload: TelemetryEventWrapper) => void;
 }

package/lib/types/common/telemetry/TelemetryManager.d.ts

@@ -8,4 +8,5 @@ export declare class TelemetryTimers {
 export declare class TelemetryManager {
     static InternalTelemetryData: IInternalTelemetryData;
 }
+export declare const disposeLoggers: () => void;
 export declare const RegisterLoggers: () => void;

package/lib/types/common/telemetry/definitions/Contracts.d.ts

@@ -24,6 +24,9 @@ export interface LoadContract extends BaseContract {
     WidgetState?: string;
     ChatState?: string;
     ChatType?: string;
+    OCChatSDKVersion: string;
+    OCChatWidgetVersion: string;
+    OCChatComponentsVersion: string;
 }
 export interface ActionsContract extends BaseContract {
     Event?: string;

package/lib/types/common/telemetry/definitions/Payload.d.ts

@@ -16,6 +16,9 @@ export interface LoadTelemetryData {
     ChatState?: string;
     ChatType?: string;
     ExceptionDetails?: object;
+    OCChatSDKVersion?: string;
+    OCChatWidgetVersion?: string;
+    OCChatComponentsVersion?: string;
 }
 export interface MessageProcessingErrorData {
     Event: string;

package/lib/types/common/telemetry/interfaces/IChatSDKLogger.d.ts

@@ -1,4 +1,5 @@
 import { LogLevel, TelemetryInput } from "../TelemetryConstants";
 export interface IChatSDKLogger {
     log: (logLevel: LogLevel, telemetryInput: TelemetryInput) => void;
+    dispose: () => void;
 }

package/lib/types/common/telemetry/interfaces/IInternalTelemetryData.d.ts

@@ -16,4 +16,6 @@ export interface IInternalTelemetryData {
     orgUrl?: string;
     lcwRuntimeId?: string;
     channelId?: string;
+    chatWidgetVersion?: string;
+    chatComponentVersion?: string;
 }

package/lib/types/common/telemetry/interfaces/ITelemetryConfig.d.ts

@@ -29,4 +29,16 @@ export interface ITelemetryConfig {
     * custom loggers list
     */
     telemetryLoggers?: IChatSDKLogger[];
+    /**
+    * Omnichannel chat widget version
+    */
+    chatWidgetVersion: string;
+    /**
+    * Omnichannel chat components version
+    */
+    chatComponentVersion: string;
+    /**
+    * Omnichannel Chat SDK Version
+    */
+    OCChatSDKVersion: string;
 }

package/lib/types/common/utils.d.ts

@@ -21,3 +21,4 @@ export declare const isNullOrUndefined: (obj: any) => boolean;
 export declare const isNullOrEmptyString: (s: string) => boolean;
 export declare const newGuid: () => string;
 export declare const createTimer: () => ITimer;
+export declare const getDomain: (hostValue: any) => string;

package/lib/types/components/confirmationpanestateful/interfaces/IConfirmationPaneStatefulParams.d.ts

@@ -1,3 +1,4 @@
+import { ILiveChatWidgetContext } from "../../../contexts/common/ILiveChatWidgetContext";
 import { IConfirmationPaneStatefulProps } from "./IConfirmationPaneStatefulProps";
 export interface IConfirmationPaneStatefulParams extends IConfirmationPaneStatefulProps {
     /**
@@ -5,7 +6,9 @@ export interface IConfirmationPaneStatefulParams extends IConfirmationPaneStatef
      */
     setPostChatContext: () => Promise<void>;
     /**
-     * endChat: Internal Prop injected for triggering end of a chat using chatSDK
+     * prepareEndChat: Internal Prop injected for checking PostChat contexts and trigerring end of chat
+     * @param adapter : The chat adapter for the live chat session
+     * @param state : The chat state where the conversation is currently in
      */
-    endChat: (adapter: any) => Promise<void>;
+    prepareEndChat: (adapter: any, state: ILiveChatWidgetContext) => Promise<void>;
 }

package/lib/types/components/footerstateful/audionotificationstateful/interfaces/IAudioNotificationStatefulParams.d.ts

@@ -1,5 +1,4 @@
 export interface IAudioNotificationStatefulParams {
     audioSrc?: string;
-    hideAudioNotificationButton?: boolean;
     isAudioMuted?: boolean;
 }

package/lib/types/components/headerstateful/interfaces/IHeaderStatefulParams.d.ts

@@ -12,6 +12,9 @@ export interface IHeaderStatefulParams {
     outOfOfficeHeaderProps?: IHeaderProps;
     /**
      * endChat: Internal Prop injected for triggering end of a chat using chatSDK
+     * @param adapter : The chat adapter for the live chat session
+     * @param skipEndChatSDK : If set to true endchat will skip chatSDK endChat call
+     * @param skipCloseChat : If set to true endchat will skip closing the live chat instance
      */
-    endChat: (adapter: any) => Promise<void>;
+    endChat: (adapter: any, skipEndChatSDK?: boolean, skipCloseChat?: boolean) => Promise<void>;
 }

package/lib/types/components/livechatwidget/common/disposeTelemetryLoggers.d.ts

@@ -0,0 +1 @@
+export declare const disposeTelemetryLoggers: () => void;

package/lib/types/components/livechatwidget/common/endChat.d.ts

@@ -1,4 +1,7 @@
 import { Dispatch } from "react";
 import { ILiveChatWidgetAction } from "../../../contexts/common/ILiveChatWidgetAction";
 import { ILiveChatWidgetProps } from "../interfaces/ILiveChatWidgetProps";
-export declare const endChat: (props: ILiveChatWidgetProps, chatSDK: any, setAdapter: any, setWebChatStyles: any, dispatch: Dispatch<ILiveChatWidgetAction>, adapter: any) => Promise<void>;
+import { ILiveChatWidgetContext } from "../../../contexts/common/ILiveChatWidgetContext";
+declare const prepareEndChat: (props: ILiveChatWidgetProps, chatSDK: any, setAdapter: any, setWebChatStyles: any, dispatch: Dispatch<ILiveChatWidgetAction>, adapter: any, state: ILiveChatWidgetContext) => Promise<void>;
+declare const endChat: (props: ILiveChatWidgetProps, chatSDK: any, setAdapter: any, setWebChatStyles: any, dispatch: Dispatch<ILiveChatWidgetAction>, adapter: any, skipEndChatSDK?: boolean | undefined, skipCloseChat?: boolean | undefined) => Promise<void>;
+export { prepareEndChat, endChat };

package/lib/types/components/livechatwidget/common/reconnectChatHelper.d.ts

@@ -2,6 +2,9 @@ import "regenerator-runtime/runtime";
 import { Dispatch } from "react";
 import { ILiveChatWidgetAction } from "../../../contexts/common/ILiveChatWidgetAction";
 import { ILiveChatWidgetProps } from "../interfaces/ILiveChatWidgetProps";
+declare const getChatReconnectContext: (chatSDK: any, reconnectId?: string | undefined) => Promise<any>;
 declare const getReconnectIdForAuthenticatedChat: (props: ILiveChatWidgetProps, chatSDK: any) => Promise<string | undefined>;
-declare const handleUnauthenticatedReconnectChat: (dispatch: Dispatch<ILiveChatWidgetAction>, reconnectId: string, initStartChat: any) => Promise<void>;
-export { getReconnectIdForAuthenticatedChat, handleUnauthenticatedReconnectChat };
+declare const handleUnauthenticatedReconnectChat: (chatSDK: any, dispatch: Dispatch<ILiveChatWidgetAction>, setAdapter: any, reconnectId: string, initStartChat: any, redirectInSameWindow: boolean | undefined) => Promise<void>;
+declare const startUnauthenticatedReconnectChat: (chatSDK: any, dispatch: Dispatch<ILiveChatWidgetAction>, setAdapter: any, reconnectId: string, initStartChat: any) => Promise<void>;
+declare const handleRedirectUnauthenticatedReconnectChat: (chatSDK: any, dispatch: Dispatch<ILiveChatWidgetAction>, setAdapter: any, initStartChat: any, reconnectId: string, redirectInSameWindow: boolean | undefined) => Promise<void>;
+export { getChatReconnectContext, getReconnectIdForAuthenticatedChat, handleUnauthenticatedReconnectChat, startUnauthenticatedReconnectChat, handleRedirectUnauthenticatedReconnectChat };

package/lib/types/components/livechatwidget/common/setPostChatContextAndLoadSurvey.d.ts

@@ -1,3 +1,3 @@
 import { Dispatch } from "react";
 import { ILiveChatWidgetAction } from "../../../contexts/common/ILiveChatWidgetAction";
-export declare const setPostChatContextAndLoadSurvey: (chatSDK: any, dispatch: Dispatch<ILiveChatWidgetAction>, loadSurvey: boolean) => Promise<void>;
+export declare const setPostChatContextAndLoadSurvey: (chatSDK: any, dispatch: Dispatch<ILiveChatWidgetAction>, persistedChat?: boolean | undefined) => Promise<void>;

package/lib/types/components/livechatwidget/common/startChat.d.ts

@@ -3,5 +3,5 @@ import { ILiveChatWidgetAction } from "../../../contexts/common/ILiveChatWidgetA
 import { ILiveChatWidgetContext } from "../../../contexts/common/ILiveChatWidgetContext";
 import { ILiveChatWidgetProps } from "../interfaces/ILiveChatWidgetProps";
 declare const prepareStartChat: (props: ILiveChatWidgetProps, chatSDK: any, state: ILiveChatWidgetContext, dispatch: Dispatch<ILiveChatWidgetAction>, setAdapter: any) => Promise<void>;
-declare const initStartChat: (chatSDK: any, dispatch: Dispatch<ILiveChatWidgetAction>, setAdapter: any, params?: any) => Promise<void>;
+declare const initStartChat: (chatSDK: any, dispatch: Dispatch<ILiveChatWidgetAction>, setAdapter: any, params?: any, persistedState?: any) => Promise<void>;
 export { prepareStartChat, initStartChat };

package/lib/types/components/livechatwidget/common/startProactiveChat.d.ts

@@ -1,3 +1,4 @@
 import { Dispatch } from "react";
 import { ILiveChatWidgetAction } from "../../../contexts/common/ILiveChatWidgetAction";
-export declare const startProactiveChat: (dispatch: Dispatch<ILiveChatWidgetAction>, bodyTitle?: string | undefined, showPrechat?: boolean | undefined, inNewWindow?: boolean | undefined) => void;
+import { IProactiveChatNotificationConfig } from "../../proactivechatpanestateful/interfaces/IProactiveChatNotificationConfig";
+export declare const startProactiveChat: (dispatch: Dispatch<ILiveChatWidgetAction>, notificationConfig?: IProactiveChatNotificationConfig | undefined, enablePreChat?: boolean | undefined, inNewWindow?: boolean | undefined) => void;

package/lib/types/components/livechatwidget/interfaces/ILiveChatWidgetComponentOverrides.d.ts

@@ -9,6 +9,7 @@ export interface ILiveChatWidgetComponentOverrides {
     outOfOfficeHoursPane?: ReactNode | string;
     postChatLoadingPane?: ReactNode | string;
     postChatSurveyPane?: ReactNode | string;
+    preChatSurveyPane?: ReactNode | string;
     proactiveChatPane?: ReactNode | string;
     reconnectChatPane?: ReactNode | string;
     webChatContainer?: ReactNode | string;

package/lib/types/components/livechatwidget/interfaces/ILiveChatWidgetProps.d.ts

@@ -20,6 +20,7 @@ import { ITelemetryConfig } from "../../../common/telemetry/interfaces/ITelemetr
 import { IWebChatContainerStatefulProps } from "../../webchatcontainerstateful/interfaces/IWebChatContainerStatefulProps";
 import { OmnichannelChatSDK } from "@microsoft/omnichannel-chat-sdk";
 import { ILiveChatWidgetContext } from "../../../contexts/common/ILiveChatWidgetContext";
+import { IContextDataStore } from "../../../common/interfaces/IContextDataStore";
 export interface ILiveChatWidgetProps {
     audioNotificationProps?: IAudioNotificationProps;
     callingContainerProps?: ICallingContainerProps;
@@ -44,7 +45,8 @@ export interface ILiveChatWidgetProps {
     proactiveChatPaneProps?: IProactiveChatPaneStatefulProps;
     reconnectChatPaneProps?: IReconnectChatPaneStatefulProps;
     styleProps?: ILiveChatWidgetStyleProps;
-    telemetryConfig?: ITelemetryConfig;
+    telemetryConfig: ITelemetryConfig;
     webChatContainerProps?: IWebChatContainerStatefulProps;
     liveChatContextFromCache?: ILiveChatWidgetContext;
+    contextDataStore?: IContextDataStore;
 }