@microsoft/omnichannel-chat-widget 0.1.0-main.243d300 → 0.1.0-main.2b2f787

package/README.md

@@ -11,8 +11,6 @@
 1. [Installation](#installation)
 1. [Example Usage](#example-usage)
 1. [Components](#components)
-1. [Common Scenarios](#common-scenarios)
-    - [Disable Bot Magic Code](#disable-bot-magic-code)
 1. [See Also](#see-also)
 
 ## Introduction
@@ -97,7 +95,9 @@ const render = async () => {
 render();
 ```
 
-A sample widget can be found in this repo [here](https://github.com/microsoft/omnichannel-chat-widget/tree/main/chat-widget/sample). To build it, do ```yarn build-sample``` or ```yarn build-sample:dev``` from project root.
+A javascript sample widget can be found in this repo [here](https://github.com/microsoft/omnichannel-chat-widget/tree/main/chat-widget/samples/javascript-sample). To build it, do ```yarn build-sample``` or ```yarn build-sample:dev``` from project root. 
+
+A typescript sample widget can be found [here](https://github.com/microsoft/omnichannel-chat-widget/tree/main/chat-widget/samples/typescript-sample)
 
 ## Components
 
@@ -129,6 +129,7 @@ These are components that are included in the ```@microsoft/omnichannel-chat-com
 | ----- | -------- | ----- |
 | WebChatContainer | The default wrapper around BotFramework's [WebChat](https://github.com/microsoft/BotFramework-WebChat), which is the message container we are using | [IWebChatContainerStatefulProps](https://github.com/microsoft/omnichannel-chat-widget/blob/main/chat-widget/src/components/webchatcontainerstateful/interfaces/IWebChatContainerStatefulProps.ts) |
 | LiveChatWidget | The default widget that stitches the UI components with Chat SDK | [ILiveChatWidgetProps](https://github.com/microsoft/omnichannel-chat-widget/blob/main/chat-widget/src/components/livechatwidget/interfaces/ILiveChatWidgetProps.ts) |
+| PostChatLoadingPane | The default loading pane used after the chat is ended and before the post chat pane loads completely | [ILoadingPaneProps](https://github.com/microsoft/omnichannel-chat-widget/blob/main/chat-components/src/components/loadingpane/interfaces/ILoadingPaneProps.ts) |
 
 Some of the interfaces listed in the Stateless table have Stateful counterparts defined in the ```@microsoft/omnichannel-chat-widget``` package. For example, [IConfirmationPaneStatefulProps](https://github.com/microsoft/omnichannel-chat-widget/blob/main/chat-widget/src/components/confirmationpanestateful/interfaces/IConfirmationPaneStatefulProps.ts) extends [IConfirmationPaneProps](https://github.com/microsoft/omnichannel-chat-widget/blob/main/chat-components/src/components/confirmationpane/interfaces/IConfirmationPaneProps.ts) with additional attributes that only makes sense in the stateful context.
 
@@ -220,40 +221,12 @@ const customizedFooterProp: IFooterProps = {
 
 > :pushpin: Note that [WebChat hooks](https://github.com/microsoft/BotFramework-WebChat/blob/main/docs/HOOKS.md) can also be used in any custom components.
 
-## Common Scenarios
-
-### Disable Bot Magic Code
-
-Configuration to disable the default behaviour of having to type the magic code in the conversation to complete the sign-in proccess with a bot. Instead, the magic code will be sent to the bot behind the scenes.
-
-1. Add [MagicCodeForwarder.html](sample/MagicCodeForwarder.html) in the same location as the chat widget
-
-2. Add `botMagicCode` configuration to disable default magic code feature
-
-> :exclamation: `fwdUrl` **MUST** have the same `origin` as the chat widget URL
-
-```js
-const liveChatWidgetProps = {
-    chatSDK: chatSDK, // mandatory
-    chatConfig: chatConfig, // mandatory
-    webChatContainerProps: {
-        botMagicCode: {
-            disabled: true, 
-            fwdUrl: 'http://localhost:8000/sample/MagicCodeForwarder.html'
-        }
-    },    
-};
-
-ReactDOM.render(
-    <LiveChatWidget {...liveChatWidgetProps}/>,
-    document.getElementById("my-container")
-);
-```
-
 ## See Also
 
 [Telemetry](https://github.com/microsoft/omnichannel-chat-widget/blob/main/docs/Telemetry.md)\
 [Create LCW widget with Webpack5 and TypeScript](https://github.com/microsoft/omnichannel-chat-widget/blob/main/docs/BuildingUsingWebpack5.md)\
 [Omnichannel Features](https://github.com/microsoft/omnichannel-chat-widget/blob/main/docs/Features.md)\
 [How to Add Visual Regression Tests](https://github.com/microsoft/omnichannel-chat-widget/blob/main/docs/VisualRegressionTestingGuide.md)\
-[Security](https://github.com/microsoft/omnichannel-chat-widget/blob/main/SECURITY.md)
+[Security](https://github.com/microsoft/omnichannel-chat-widget/blob/main/SECURITY.md)\
+[Third Party Cookie Support](https://github.com/microsoft/omnichannel-chat-widget/blob/main/docs/Tpc.md)\
+[Storybook](https://microsoft.github.io/omnichannel-chat-widget/docs/storybook/)

package/lib/cjs/common/Constants.js

@@ -52,7 +52,7 @@ _defineProperty(Constants, "publicMessageTag", "public");
 _defineProperty(Constants, "supportedAdaptiveCardContentTypes", ["application/vnd.microsoft.card.adaptive", "application/vnd.microsoft.card.audio", "application/vnd.microsoft.card.hero", "application/vnd.microsoft.card.receipt", "application/vnd.microsoft.card.thumbnail", "application/vnd.microsoft.card.signin", "application/vnd.microsoft.card.oauth"]);
 _defineProperty(Constants, "maxUploadFileSize", "500000");
 _defineProperty(Constants, "imageRegex", /(\.)(jpeg|jpg|jiff|png|gif|bmp|webp)$/i);
-_defineProperty(Constants, "audioMediaRegex", /(\.)(aac|aiff|alac|flac|mp2|mp3|pcm|wav|wma)$/i);
+_defineProperty(Constants, "audioMediaRegex", /(\.)(aac|aiff|alac|amr|flac|mp2|mp3|pcm|wav|wma)$/i);
 _defineProperty(Constants, "videoMediaRegex", /(\.)(avchd|avi|flv|mpe|mpeg|mpg|mpv|mp4|m4p|m4v|mov|qt|swf|webm|wmv)$/i);
 _defineProperty(Constants, "chromeSupportedInlineMediaRegex", /(\.)(aac|mp3|wav|mp4)$/i);
 _defineProperty(Constants, "firefoxSupportedInlineMediaRegex", /(\.)(aac|flac|mp3|wav|mp4|mov)$/i);
@@ -89,6 +89,7 @@ _defineProperty(Constants, "internetConnectionTestUrlText", "Omnichannel Connect
 _defineProperty(Constants, "ChatWidgetStateChangedPrefix", "ChatWidgetStateChanged");
 _defineProperty(Constants, "PostChatLoadingDurationInMs", 2000);
 _defineProperty(Constants, "BrowserUnloadConfirmationMessage", "Do you want to leave chat?");
+_defineProperty(Constants, "CacheTtlInMinutes", 15);
 const Regex = (_class = class Regex {}, _defineProperty(_class, "EmailRegex", "(?:[a-zA-Z0-9!#$%&'*+/=?^_`{|}~-]+(?:\\.[a-zA-Z0-9!#$%&'*+/=?^_`{|}~-]+)*|\"(?:[\\x01-\\x08\\x0b\\x0c\\x0e-\\x1f\\x21\\x23-\\x5b\\x5d-\\x7f]|\\\\[\\x01-\\x09\\x0b\\x0c\\x0e-\\x7f])*\")@(?:(?:[a-zA-Z0-9](?:[a-zA-Z0-9-]*[a-zA-Z0-9])?\\.)+[a-zA-Z0-9](?:[a-zA-Z0-9-]*[a-zA-Z0-9])?|\\[(?:(?:25[0-5]|2[0-4][0-9]|[01]?[0-9][0-9]?)\\.){3}(?:25[0-5]|2[0-4][0-9]|[01]?[0-9][0-9]?|[a-zA-Z0-9-]*[a-zA-Z0-9]:(?:[\\x01-\\x08\\x0b\\x0c\\x0e-\\x1f\\x21-\\x5a\\x53-\\x7f]|\\\\[\\x01-\\x09\\x0b\\x0c\\x0e-\\x7f])+)\\])"), _class);
 exports.Regex = Regex;
 class HtmlIdNames {}
@@ -134,6 +135,7 @@ _defineProperty(HtmlAttributeNames, "noreferrerTag", "noreferrer");
 _defineProperty(HtmlAttributeNames, "adaptiveCardClassName", "ac-adaptiveCard");
 _defineProperty(HtmlAttributeNames, "adaptiveCardTextBlockClassName", "ac-textBlock");
 _defineProperty(HtmlAttributeNames, "adaptiveCardToggleInputClassName", "ac-toggleInput");
+_defineProperty(HtmlAttributeNames, "adaptiveCardActionSetClassName", "ac-actionSet");
 class WebChatMiddlewareConstants {}
 exports.WebChatMiddlewareConstants = WebChatMiddlewareConstants;
 _defineProperty(WebChatMiddlewareConstants, "nextVisibleActivity", "nextVisibleActivity");

package/lib/cjs/common/storage/default/defaultCacheManager.js

@@ -13,11 +13,11 @@ function _toPrimitive(input, hint) { if (typeof input !== "object" || input ===
 class defaultCacheManager {}
 exports.defaultCacheManager = defaultCacheManager;
 _defineProperty(defaultCacheManager, "InternalCache", {});
-const registerBroadcastServiceForLocalStorage = (orgid, widgetId, widgetInstanceId) => {
+const registerBroadcastServiceForLocalStorage = (orgid, widgetId, widgetInstanceId, ttlInMins) => {
   const widgetCacheId = (0, _utils.getWidgetCacheId)(orgid, widgetId, widgetInstanceId);
   _omnichannelChatComponents.BroadcastService.getMessageByEventName(widgetCacheId).subscribe(msg => {
     try {
-      (0, _defaultClientDataStoreProvider.defaultClientDataStoreProvider)().setData(widgetCacheId, JSON.stringify(msg.payload), "localStorage");
+      (0, _defaultClientDataStoreProvider.defaultClientDataStoreProvider)(ttlInMins).setData(widgetCacheId, JSON.stringify(msg.payload), "localStorage");
     } catch (error) {
       console.error("Error in setting data to localstorage", error);
     }

package/lib/cjs/common/storage/default/defaultClientDataStoreProvider.js

@@ -4,21 +4,30 @@ Object.defineProperty(exports, "__esModule", {
   value: true
 });
 exports.defaultClientDataStoreProvider = void 0;
-var _defaultInMemoryDataStore = require("./defaultInMemoryDataStore");
-var _TelemetryHelper = require("../../telemetry/TelemetryHelper");
 var _TelemetryConstants = require("../../telemetry/TelemetryConstants");
-const defaultClientDataStoreProvider = () => {
+var _TelemetryHelper = require("../../telemetry/TelemetryHelper");
+var _defaultInMemoryDataStore = require("./defaultInMemoryDataStore");
+/* eslint-disable @typescript-eslint/no-explicit-any */
+
+const defaultClientDataStoreProvider = function () {
+  let cacheTtlinMins = arguments.length > 0 && arguments[0] !== undefined ? arguments[0] : 0;
+  let ttlInMs = 0;
   const isCookieAllowed = () => {
     try {
       localStorage;
       sessionStorage;
       return true;
     } catch (error) {
-      console.error("Third party cookie blocked");
+      if (!window.TPCWarningShown) {
+        console.warn("Third party cookies blocked.");
+        window.TPCWarningShown = true;
+      }
       return false;
     }
   };
-  const TtlInMs = 15 * 60 * 1000; // 15 mins
+  if (ttlInMs == 0) {
+    ttlInMs = cacheTtlinMins * 60 * 1000;
+  }
   const dataStoreProvider = {
     // eslint-disable-next-line @typescript-eslint/no-explicit-any
     setData: (key, data, type) => {
@@ -28,7 +37,7 @@ const defaultClientDataStoreProvider = () => {
             const now = new Date();
             const item = {
               data: data,
-              expiry: now.getTime() + TtlInMs
+              expiry: now.getTime() + ttlInMs
             };
             const strItem = JSON.stringify(item);
             if (type === "localStorage") {

package/lib/cjs/common/telemetry/TelemetryConstants.js

@@ -54,6 +54,11 @@ exports.BroadcastEvent = BroadcastEvent;
   BroadcastEvent["InitiateEndChatOnBrowserUnload"] = "InitiateEndChatOnBrowserUnload";
   BroadcastEvent["ClosePopoutWindow"] = "ClosePopoutWindow";
   BroadcastEvent["RaiseErrorEvent"] = "RaiseErrorEvent";
+  BroadcastEvent["NetworkDisconnected"] = "NetworkDisconnected";
+  BroadcastEvent["NetworkReconnected"] = "NetworkReconnected";
+  BroadcastEvent["SigninCardReceived"] = "SignInCardReceived";
+  BroadcastEvent["BotAuthConfigRequest"] = "BotAuthConfigRequest";
+  BroadcastEvent["BotAuthConfigResponse"] = "BotAuthConfigResponse";
 })(BroadcastEvent || (exports.BroadcastEvent = BroadcastEvent = {}));
 let TelemetryEvent;
 exports.TelemetryEvent = TelemetryEvent;
@@ -115,6 +120,7 @@ exports.TelemetryEvent = TelemetryEvent;
   TelemetryEvent["DownloadTranscriptResponseNullOrUndefined"] = "DownloadTranscriptResponseNullOrUndefined";
   TelemetryEvent["EmailTranscriptSent"] = "EmailTranscriptSent";
   TelemetryEvent["EmailTranscriptFailed"] = "EmailTranscriptFailed";
+  TelemetryEvent["ErrorUIPaneLoaded"] = "ErrorUIPaneLoaded";
   TelemetryEvent["DownloadTranscriptFailed"] = "DownloadTranscriptFailed";
   TelemetryEvent["StartChatFailed"] = "StartChatFailed";
   TelemetryEvent["IC3ThreadUpdateEventReceived"] = "IC3ThreadUpdateEventReceived";
@@ -144,6 +150,11 @@ exports.TelemetryEvent = TelemetryEvent;
   TelemetryEvent["CustomerVoiceResponsePageLoaded"] = "CustomerVoiceResponsePageLoaded";
   TelemetryEvent["CustomerVoiceFormResponseSubmitted"] = "CustomerVoiceFormResponseSubmitted";
   TelemetryEvent["CustomerVoiceFormResponseError"] = "CustomerVoiceFormResponseError";
+  TelemetryEvent["BotAuthActivityEmptySasUrl"] = "BotAuthActivityEmptySasUrl";
+  TelemetryEvent["SetBotAuthProviderFetchConfig"] = "SetBotAuthProviderFetchConfig";
+  TelemetryEvent["SetBotAuthProviderHideCard"] = "SetBotAuthProviderHideCard";
+  TelemetryEvent["SetBotAuthProviderDisplayCard"] = "SetBotAuthProviderDisplayCard";
+  TelemetryEvent["SetBotAuthProviderNotFound"] = "SetBotAuthProviderNotFound";
   TelemetryEvent["ProcessingHTMLTextMiddlewareFailed"] = "ProcessingHTMLTextMiddlewareFailed";
   TelemetryEvent["ProcessingSanitizationMiddlewareFailed"] = "ProcessingSanitizationMiddlewareFailed";
   TelemetryEvent["FormatTagsMiddlewareJSONStringifyFailed"] = "FormatTagsMiddlewareJSONStringifyFailed";
@@ -170,6 +181,8 @@ exports.TelemetryEvent = TelemetryEvent;
   TelemetryEvent["ReconnectChatMinimize"] = "ReconnectChatMinimize";
   TelemetryEvent["MessageSent"] = "MessageSent";
   TelemetryEvent["MessageReceived"] = "MessageReceived";
+  TelemetryEvent["SystemMessageReceived"] = "SystemMessageReceived";
+  TelemetryEvent["HistoryMessageReceived"] = "HistoryMessageReceived";
   TelemetryEvent["CustomContextReceived"] = "CustomContextReceived";
   TelemetryEvent["NetworkDisconnected"] = "NetworkDisconnected";
   TelemetryEvent["NetworkReconnected"] = "NetworkReconnected";

package/lib/cjs/common/telemetry/TelemetryHelper.js

@@ -62,6 +62,7 @@ class TelemetryHelper {
       event.ElapsedTimeInMilliseconds = payload.ElapsedTimeInMilliseconds;
       event.ExceptionDetails = JSON.stringify(payload.ExceptionDetails);
       event.Description = payload.Description;
+      event.CustomProperties = JSON.stringify(payload.CustomProperties);
     });
   }
   static conformToWebChatContract(level, input) {
@@ -167,7 +168,7 @@ class TelemetryHelper {
     telemetryDataLocal.widgetId = telemetryConfig === null || telemetryConfig === void 0 ? void 0 : telemetryConfig.appId;
     telemetryDataLocal.orgId = telemetryConfig === null || telemetryConfig === void 0 ? void 0 : telemetryConfig.orgId;
     telemetryDataLocal.orgUrl = telemetryConfig === null || telemetryConfig === void 0 ? void 0 : telemetryConfig.orgUrl;
-    telemetryDataLocal.lcwRuntimeId = (0, _utils.newGuid)();
+    telemetryDataLocal.lcwRuntimeId = telemetryConfig.LCWRuntimeId ?? (0, _utils.newGuid)();
     return telemetryDataLocal;
   }
   static addSessionDataToTelemetry(chatSession, telemetryInternalData) {

package/lib/cjs/common/utils.js

@@ -3,12 +3,13 @@
 Object.defineProperty(exports, "__esModule", {
   value: true
 });
-exports.setTabIndices = exports.setFocusOnSendBox = exports.setFocusOnElement = exports.preventFocusToMoveOutOfElement = exports.parseAdaptiveCardPayload = exports.newGuid = exports.isUndefinedOrEmpty = exports.isNullOrUndefined = exports.isNullOrEmptyString = exports.getWidgetEndChatEventName = exports.getWidgetCacheId = exports.getTimestampHourMinute = exports.getStateFromCache = exports.getLocaleDirection = exports.getIconText = exports.getDomain = exports.getBroadcastChannelName = exports.findParentFocusableElementsWithoutChildContainer = exports.findAllFocusableElement = exports.extractPreChatSurveyResponseValues = exports.escapeHtml = exports.createTimer = exports.changeLanguageCodeFormatForWebChat = exports.addDelayInMs = void 0;
+exports.setTabIndices = exports.setFocusOnSendBox = exports.setFocusOnElement = exports.preventFocusToMoveOutOfElement = exports.parseAdaptiveCardPayload = exports.newGuid = exports.isUndefinedOrEmpty = exports.isNullOrUndefined = exports.isNullOrEmptyString = exports.getWidgetEndChatEventName = exports.getWidgetCacheId = exports.getTimestampHourMinute = exports.getStateFromCache = exports.getLocaleDirection = exports.getIconText = exports.getDomain = exports.getBroadcastChannelName = exports.findParentFocusableElementsWithoutChildContainer = exports.findAllFocusableElement = exports.extractPreChatSurveyResponseValues = exports.escapeHtml = exports.debounceLeading = exports.createTimer = exports.changeLanguageCodeFormatForWebChat = exports.addDelayInMs = void 0;
 var _Constants = require("./Constants");
 var _DataStoreManager = require("./contextDataStore/DataStoreManager");
 var _KeyCodes = require("./KeyCodes");
 var _TelemetryConstants = require("./telemetry/TelemetryConstants");
 var _md5Typescript = require("md5-typescript");
+var _this = void 0;
 const getElementBySelector = selector => {
   let element;
   if (typeof selector === "string") {
@@ -334,4 +335,24 @@ exports.addDelayInMs = addDelayInMs;
 const getBroadcastChannelName = (widgetId, widgetInstanceId) => {
   return widgetInstanceId && !isNullOrEmptyString(widgetInstanceId) ? `${widgetInstanceId}_${widgetId}` : widgetId;
 };
-exports.getBroadcastChannelName = getBroadcastChannelName;
+
+// eslint-disable-next-line @typescript-eslint/no-explicit-any
+exports.getBroadcastChannelName = getBroadcastChannelName;
+const debounceLeading = function (fn) {
+  let ms = arguments.length > 1 && arguments[1] !== undefined ? arguments[1] : 3000;
+  let timeoutId;
+  return function () {
+    // eslint-disable-line @typescript-eslint/no-explicit-any
+
+    if (!timeoutId) {
+      for (var _len = arguments.length, args = new Array(_len), _key = 0; _key < _len; _key++) {
+        args[_key] = arguments[_key];
+      }
+      fn.apply(_this, args);
+    }
+    timeoutId = setTimeout(() => {
+      timeoutId = null;
+    }, ms);
+  };
+};
+exports.debounceLeading = debounceLeading;

package/lib/cjs/components/confirmationpanestateful/ConfirmationPaneStateful.js

@@ -90,7 +90,7 @@ const ConfirmationPaneStateful = props => {
       Event: _TelemetryConstants.TelemetryEvent.ConfirmationPaneLoaded
     });
   }, []);
-  return /*#__PURE__*/_react.default.createElement(_react.default.Fragment, null, !(controlProps !== null && controlProps !== void 0 && controlProps.disableDimLayer) && /*#__PURE__*/_react.default.createElement(_DimLayer.DimLayer, {
+  return /*#__PURE__*/_react.default.createElement(_react.default.Fragment, null, /*#__PURE__*/_react.default.createElement(_DimLayer.DimLayer, {
     brightness: (controlProps === null || controlProps === void 0 ? void 0 : controlProps.brightnessValueOnDim) ?? "0.2"
   }), /*#__PURE__*/_react.default.createElement(_omnichannelChatComponents.ConfirmationPane, {
     componentOverrides: props === null || props === void 0 ? void 0 : props.componentOverrides,

package/lib/cjs/components/emailtranscriptpanestateful/EmailTranscriptPaneStateful.js

@@ -97,7 +97,7 @@ const EmailTranscriptPaneStateful = props => {
       Event: _TelemetryConstants.TelemetryEvent.EmailTranscriptLoaded
     });
   }, [initialEmail]);
-  return /*#__PURE__*/_react.default.createElement(_react.default.Fragment, null, !(controlProps !== null && controlProps !== void 0 && controlProps.disableDimLayer) && /*#__PURE__*/_react.default.createElement(_DimLayer.DimLayer, {
+  return /*#__PURE__*/_react.default.createElement(_react.default.Fragment, null, /*#__PURE__*/_react.default.createElement(_DimLayer.DimLayer, {
     brightness: (controlProps === null || controlProps === void 0 ? void 0 : controlProps.brightnessValueOnDim) ?? "0.2"
   }), /*#__PURE__*/_react.default.createElement(_omnichannelChatComponents.InputValidationPane, {
     componentOverrides: props.componentOverrides,

package/lib/cjs/components/headerstateful/HeaderStateful.js

@@ -30,6 +30,7 @@ const HeaderStateful = props => {
   const [outOfOperatingHours, setOutOfOperatingHours] = (0, _react.useState)(((_state$domainStates$l = state.domainStates.liveChatConfig) === null || _state$domainStates$l === void 0 ? void 0 : (_state$domainStates$l2 = _state$domainStates$l.LiveWSAndLiveChatEngJoin) === null || _state$domainStates$l2 === void 0 ? void 0 : _state$domainStates$l2.OutOfOperatingHours) === "True");
   const outOfOfficeStyleProps = Object.assign({}, _defaultOutOfOfficeHeaderStyleProps.defaultOutOfOfficeHeaderStyleProps, outOfOfficeHeaderProps === null || outOfOfficeHeaderProps === void 0 ? void 0 : outOfOfficeHeaderProps.styleProps);
   const conversationState = (0, _react.useRef)(state.appStates.conversationState);
+  const conversationEndedByAgent = (0, _react.useRef)(state.appStates.conversationEndedByAgent);
   const controlProps = {
     id: "oc-lcw-header",
     dir: state.domainStates.globalDir,
@@ -49,7 +50,7 @@ const HeaderStateful = props => {
         Event: _TelemetryConstants.TelemetryEvent.HeaderCloseButtonClicked,
         Description: "Header Close button clicked."
       });
-      if (conversationState.current === _ConversationState.ConversationState.Active) {
+      if (conversationState.current === _ConversationState.ConversationState.Active || conversationEndedByAgent.current) {
         dispatch({
           type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_SHOW_CONFIRMATION,
           payload: true
@@ -71,7 +72,7 @@ const HeaderStateful = props => {
     ...(headerProps === null || headerProps === void 0 ? void 0 : headerProps.controlProps),
     hideTitle: state.appStates.conversationState === _ConversationState.ConversationState.Loading && !state.appStates.isStartChatFailing || state.appStates.conversationState === _ConversationState.ConversationState.PostchatLoading || (headerProps === null || headerProps === void 0 ? void 0 : (_headerProps$controlP = headerProps.controlProps) === null || _headerProps$controlP === void 0 ? void 0 : _headerProps$controlP.hideTitle),
     hideIcon: state.appStates.conversationState === _ConversationState.ConversationState.Loading && !state.appStates.isStartChatFailing || state.appStates.conversationState === _ConversationState.ConversationState.PostchatLoading || (headerProps === null || headerProps === void 0 ? void 0 : (_headerProps$controlP2 = headerProps.controlProps) === null || _headerProps$controlP2 === void 0 ? void 0 : _headerProps$controlP2.hideIcon),
-    hideCloseButton: state.appStates.conversationState === _ConversationState.ConversationState.Loading && !state.appStates.isStartChatFailing || state.appStates.conversationState === _ConversationState.ConversationState.Prechat || state.appStates.conversationState === _ConversationState.ConversationState.ReconnectChat || (headerProps === null || headerProps === void 0 ? void 0 : (_headerProps$controlP3 = headerProps.controlProps) === null || _headerProps$controlP3 === void 0 ? void 0 : _headerProps$controlP3.hideCloseButton)
+    hideCloseButton: state.appStates.conversationState === _ConversationState.ConversationState.Loading && !state.appStates.isStartChatFailing || state.appStates.conversationState === _ConversationState.ConversationState.PostchatLoading || state.appStates.conversationState === _ConversationState.ConversationState.Prechat || state.appStates.conversationState === _ConversationState.ConversationState.ReconnectChat || (headerProps === null || headerProps === void 0 ? void 0 : (_headerProps$controlP3 = headerProps.controlProps) === null || _headerProps$controlP3 === void 0 ? void 0 : _headerProps$controlP3.hideCloseButton)
   };
   const outOfOfficeControlProps = {
     id: "oc-lcw-header",
@@ -95,6 +96,7 @@ const HeaderStateful = props => {
     if (state.appStates.conversationState) {
       conversationState.current = state.appStates.conversationState;
     }
+    conversationEndedByAgent.current = state.appStates.conversationEndedByAgent;
   }, [state.appStates]);
   return /*#__PURE__*/_react.default.createElement(_omnichannelChatComponents.Header, {
     componentOverrides: headerProps === null || headerProps === void 0 ? void 0 : headerProps.componentOverrides,

package/lib/cjs/components/livechatwidget/common/ActivitySubscriber/BotAuthActivitySubscriber.js

@@ -0,0 +1,139 @@
+"use strict";
+
+Object.defineProperty(exports, "__esModule", {
+  value: true
+});
+exports.BotAuthActivitySubscriber = void 0;
+var _omnichannelChatComponents = require("@microsoft/omnichannel-chat-components");
+var _TelemetryConstants = require("../../../../common/telemetry/TelemetryConstants");
+var _TelemetryHelper = require("../../../../common/telemetry/TelemetryHelper");
+function _defineProperty(obj, key, value) { key = _toPropertyKey(key); if (key in obj) { Object.defineProperty(obj, key, { value: value, enumerable: true, configurable: true, writable: true }); } else { obj[key] = value; } return obj; }
+function _toPropertyKey(arg) { var key = _toPrimitive(arg, "string"); return typeof key === "symbol" ? key : String(key); }
+function _toPrimitive(input, hint) { if (typeof input !== "object" || input === null) return input; var prim = input[Symbol.toPrimitive]; if (prim !== undefined) { var res = prim.call(input, hint || "default"); if (typeof res !== "object") return res; throw new TypeError("@@toPrimitive must return a primitive value."); } return (hint === "string" ? String : Number)(input); }
+const supportedSignInCardContentTypes = ["application/vnd.microsoft.card.signin", "application/vnd.microsoft.card.oauth"];
+const botOauthUrlRegex = /[\S]+.botframework.com\/api\/oauth\/signin\?signin=([\S]+)/;
+const delay = t => new Promise(resolve => setTimeout(resolve, t));
+const fetchBotAuthConfigRetries = 3;
+const fetchBotAuthConfigRetryInterval = 1000;
+let response;
+const extractSignInId = signInUrl => {
+  const result = botOauthUrlRegex.exec(signInUrl);
+  if (result && result[1]) {
+    return result[1];
+  }
+  return "";
+};
+const extractSasUrl = async attachment => {
+  let sasUrl = undefined;
+  if (attachment && attachment.content && attachment.content.tokenPostResource && attachment.content.tokenPostResource.sasUrl) {
+    sasUrl = attachment.content.tokenPostResource.sasUrl;
+  }
+  if (!sasUrl) {
+    const signInId = extractSignInId(attachment.content.buttons[0].value);
+    const getTestUrlEndpoint = `https://token.botframework.com/api/sas/gettesturl?signInId=${signInId}`;
+    try {
+      const response = await window.fetch(getTestUrlEndpoint);
+      if (response.status === 200) {
+        const responseJson = await response.json();
+        sasUrl = responseJson.sasUrl;
+      }
+    } catch {
+      sasUrl = undefined;
+    }
+  }
+  return sasUrl;
+};
+const fetchBotAuthConfig = async retries => {
+  _TelemetryHelper.TelemetryHelper.logLoadingEvent(_TelemetryConstants.LogLevel.INFO, {
+    Event: _TelemetryConstants.TelemetryEvent.SetBotAuthProviderFetchConfig
+  });
+  const botAuthConfigRequestEvent = {
+    eventName: _TelemetryConstants.BroadcastEvent.BotAuthConfigRequest
+  };
+  _omnichannelChatComponents.BroadcastService.postMessage(botAuthConfigRequestEvent);
+  const listener = _omnichannelChatComponents.BroadcastService.getMessageByEventName(_TelemetryConstants.BroadcastEvent.BotAuthConfigResponse).subscribe(data => {
+    var _data$payload, _data$payload2;
+    response = ((_data$payload = data.payload) === null || _data$payload === void 0 ? void 0 : _data$payload.response) !== undefined ? (_data$payload2 = data.payload) === null || _data$payload2 === void 0 ? void 0 : _data$payload2.response : response;
+    listener.unsubscribe();
+  });
+  if (response !== undefined) {
+    //return response;
+    return response;
+  }
+  if (retries === 1) {
+    // Base Case
+    throw new Error();
+  }
+  await delay(fetchBotAuthConfigRetryInterval);
+  return await fetchBotAuthConfig(--retries);
+};
+class BotAuthActivitySubscriber {
+  constructor() {
+    _defineProperty(this, "observer", void 0);
+    _defineProperty(this, "signInCardSeen", void 0);
+    this.signInCardSeen = new Set();
+  }
+  applicable(activity) {
+    var _activity$attachments;
+    return (activity === null || activity === void 0 ? void 0 : (_activity$attachments = activity.attachments) === null || _activity$attachments === void 0 ? void 0 : _activity$attachments.length) > 0 && activity.attachments[0] && supportedSignInCardContentTypes.indexOf(activity.attachments[0].contentType) >= 0;
+  }
+  async apply(activity) {
+    this.observer.next(false); // Hides card
+    const attachment = activity.attachments[0];
+    const signInUrl = attachment.content.buttons[0].value;
+    const signInId = extractSignInId(signInUrl);
+    if (!signInId) {
+      return;
+    }
+    if (this.signInCardSeen.has(signInId)) {
+      // Prevents duplicate auth
+      return;
+    }
+    this.signInCardSeen.add(signInId);
+    const sasUrl = await extractSasUrl(attachment);
+    const event = {
+      eventName: _TelemetryConstants.BroadcastEvent.SigninCardReceived,
+      payload: {
+        sasUrl
+      }
+    };
+    if (!sasUrl) {
+      _TelemetryHelper.TelemetryHelper.logLoadingEvent(_TelemetryConstants.LogLevel.INFO, {
+        Event: _TelemetryConstants.TelemetryEvent.BotAuthActivityEmptySasUrl,
+        Description: "SaS Url is empty"
+      });
+      return activity;
+    } else {
+      _omnichannelChatComponents.BroadcastService.postMessage(event);
+    }
+    try {
+      const response = await fetchBotAuthConfig(fetchBotAuthConfigRetries);
+      if (response === false) {
+        _TelemetryHelper.TelemetryHelper.logLoadingEvent(_TelemetryConstants.LogLevel.INFO, {
+          Event: _TelemetryConstants.TelemetryEvent.SetBotAuthProviderHideCard
+        });
+      } else {
+        _TelemetryHelper.TelemetryHelper.logLoadingEvent(_TelemetryConstants.LogLevel.INFO, {
+          Event: _TelemetryConstants.TelemetryEvent.SetBotAuthProviderDisplayCard
+        });
+        return activity;
+      }
+    } catch {
+      _TelemetryHelper.TelemetryHelper.logLoadingEvent(_TelemetryConstants.LogLevel.INFO, {
+        Event: _TelemetryConstants.TelemetryEvent.SetBotAuthProviderNotFound
+      });
+      //this is to ensure listener continues waiting for response
+      if (this.signInCardSeen.has(signInId)) {
+        this.signInCardSeen.delete(signInId);
+      }
+      return activity;
+    }
+  }
+  async next(activity) {
+    if (this.applicable(activity)) {
+      return await this.apply(activity);
+    }
+    return activity;
+  }
+}
+exports.BotAuthActivitySubscriber = BotAuthActivitySubscriber;

package/lib/cjs/components/livechatwidget/common/createAdapter.js

@@ -10,6 +10,7 @@ var _NotificationScenarios = require("../../webchatcontainerstateful/webchatcont
 var _defaultMiddlewareLocalizedTexts = require("../../webchatcontainerstateful/common/defaultProps/defaultMiddlewareLocalizedTexts");
 var _ChatAdapterShim = require("./ChatAdapterShim");
 var _PauseActivitySubscriber = require("./ActivitySubscriber/PauseActivitySubscriber");
+var _BotAuthActivitySubscriber = require("./ActivitySubscriber/BotAuthActivitySubscriber");
 // eslint-disable-next-line @typescript-eslint/no-explicit-any
 const createAdapter = async chatSDK => {
   const chatAdapterOptionalParams = {
@@ -34,6 +35,7 @@ const createAdapter = async chatSDK => {
   if (chatSDK.isMockModeOn !== true) {
     adapter = new _ChatAdapterShim.ChatAdapterShim(adapter);
     adapter.addSubscriber(new _PauseActivitySubscriber.PauseActivitySubscriber());
+    adapter.addSubscriber(new _BotAuthActivitySubscriber.BotAuthActivitySubscriber());
     return adapter.chatAdapter;
   }
   return adapter;

package/lib/cjs/components/livechatwidget/common/defaultProps/dummyDefaultProps.js

@@ -13,9 +13,9 @@ var _activityMiddleware = require("../../../webchatcontainerstateful/webchatcont
 var _attachmentMiddleware = _interopRequireDefault(require("../../../webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/attachmentMiddleware"));
 var _avatarMiddleware = require("../../../webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/avatarMiddleware");
 var _createMarkdown = require("../createMarkdown");
+var _WebChatLogger = require("../../../webchatcontainerstateful/webchatcontroller/webchattelemetry/WebChatLogger");
 var _groupActivitiesMiddleware = require("../../../webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/groupActivitiesMiddleware");
 var _typingIndicatorMiddleware = require("../../../webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/typingIndicatorMiddleware");
-var _WebChatLogger = require("../../../webchatcontainerstateful/webchatcontroller/webchattelemetry/WebChatLogger");
 function _interopRequireDefault(obj) { return obj && obj.__esModule ? obj : { default: obj }; }
 /* eslint-disable @typescript-eslint/no-empty-function, @typescript-eslint/no-explicit-any */
 
@@ -413,6 +413,7 @@ const dummyDefaultProps = {
         width: "90px",
         cursor: "pointer",
         overflow: "hidden",
+        padding: "0px",
         whiteSpace: "nowrap"
       },
       subtitleStyleProps: {
@@ -420,12 +421,14 @@ const dummyDefaultProps = {
         fontWeight: "200",
         color: "#666",
         overflow: "hidden",
+        padding: "0px",
         fontFamily: "'Segoe UI',Arial,sans-serif",
         display: "block",
         alignItems: "center",
         margin: "0px 14px 0px 14px",
         textOverflow: "ellipsis !important",
-        width: "max-content",
+        width: "90px",
+        whiteSpace: "nowrap",
         cursor: "pointer"
       },
       classNames: {
@@ -475,7 +478,6 @@ const dummyDefaultProps = {
       cancelButtonText: "Cancel",
       cancelButtonAriaLabel: "Cancel. Return to Chat",
       brightnessValueOnDim: "0.2",
-      disableDimLayer: false,
       onConfirm: () => {},
       // Detailed implementation omitted
       onCancel: () => {} // Detailed implementation omitted
@@ -583,6 +585,7 @@ const dummyDefaultProps = {
     hideCallingContainer: false,
     hideChatButton: false,
     hideConfirmationPane: false,
+    hideErrorUIPane: false,
     hideFooter: false,
     hideHeader: false,
     hideLoadingPane: false,
@@ -633,7 +636,6 @@ const dummyDefaultProps = {
       cancelButtonText: "Cancel",
       cancelButtonAriaLabel: "Cancel",
       brightnessValueOnDim: "0.2",
-      disableDimLayer: false,
       onSend: undefined,
       onCancel: undefined,
       checkInput: undefined
@@ -1031,7 +1033,8 @@ const dummyDefaultProps = {
         margin: "0px 0px 20px 0px",
         display: "flex",
         order: 1,
-        alignSelf: "auto"
+        alignSelf: "auto",
+        overflow: "visible"
       },
       iconImageProps: {
         src: "data:image/svg+xml;base64,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",
@@ -1123,7 +1126,8 @@ const dummyDefaultProps = {
       dir: "auto",
       hideOOOHPane: false,
       hideTitle: false,
-      titleText: "Thanks for contacting us. You have reached us outside of our operating hours. An agent will respond when we open."
+      titleText: "Thanks for contacting us. You have reached us outside of our operating hours. An agent will respond when we open. Please see link https://microsoft.com",
+      openLinkInNewTab: true
     },
     styleProps: {
       generalStyleProps: {
@@ -1166,7 +1170,7 @@ const dummyDefaultProps = {
       subtitleText: "Please take a moment to give us feedback about your chat experience. We are loading the survey for you now."
     },
     styleProps: {
-      // ...[Existing chat button style props]
+      // ...[Existing loading pane style props]
       generalStyleProps: {
         position: "initial",
         width: "100%",
@@ -1211,7 +1215,7 @@ const dummyDefaultProps = {
       generalStyleProps: {
         borderStyle: "solid",
         borderRadius: "4px",
-        borderWidth: "3px",
+        borderWidth: "0px",
         backgroundColor: "#FFFFFF",
         borderColor: "#F1F1F1",
         overflowY: "auto",
@@ -1616,10 +1620,10 @@ const dummyDefaultProps = {
         padding: "0px 10px 0 10px"
       },
       userMessageBoxStyles: {
-        maxWidth: "75%"
+        maxWidth: "90%"
       },
       systemMessageBoxStyles: {
-        maxWidth: "75%"
+        maxWidth: "90%"
       },
       typingIndicatorStyleProps: {
         marginLeft: "10px",