@microsoft/omnichannel-chat-widget 0.1.0-main.02fa07b

package/lib/cjs/components/livechatwidget/common/reconnectChatHelper.js

@@ -0,0 +1,178 @@
+"use strict";
+
+Object.defineProperty(exports, "__esModule", {
+  value: true
+});
+exports.startUnauthenticatedReconnectChat = exports.handleUnauthenticatedReconnectChat = exports.handleRedirectUnauthenticatedReconnectChat = exports.getReconnectIdForAuthenticatedChat = exports.getChatReconnectContext = void 0;
+
+require("regenerator-runtime/runtime");
+
+var _TelemetryConstants = require("../../../common/telemetry/TelemetryConstants");
+
+var _omnichannelChatComponents = require("@microsoft/omnichannel-chat-components");
+
+var _ConversationState = require("../../../contexts/common/ConversationState");
+
+var _LiveChatWidgetActionType = require("../../../contexts/common/LiveChatWidgetActionType");
+
+var _TelemetryHelper = require("../../../common/telemetry/TelemetryHelper");
+
+// eslint-disable-next-line @typescript-eslint/no-explicit-any
+const getChatReconnectContext = async (chatSDK, reconnectId) => {
+  try {
+    if (reconnectId) {
+      const chatReconnectOptionalParams = {
+        reconnectId: reconnectId
+      };
+      return await (chatSDK === null || chatSDK === void 0 ? void 0 : chatSDK.getChatReconnectContext(chatReconnectOptionalParams));
+    } else {
+      return await (chatSDK === null || chatSDK === void 0 ? void 0 : chatSDK.getChatReconnectContext());
+    }
+  } catch (ex) {
+    _TelemetryHelper.TelemetryHelper.logSDKEvent(_TelemetryConstants.LogLevel.ERROR, {
+      Event: _TelemetryConstants.TelemetryEvent.GetChatReconnectContextSDKCallFailed,
+      ExceptionDetails: {
+        exception: ex
+      }
+    });
+  }
+
+  return null;
+}; // eslint-disable-next-line @typescript-eslint/no-explicit-any
+
+
+exports.getChatReconnectContext = getChatReconnectContext;
+
+const getReconnectIdForAuthenticatedChat = async (props, chatSDK) => {
+  var _props$reconnectChatP, _props$reconnectChatP2;
+
+  if ((_props$reconnectChatP = props.reconnectChatPaneProps) !== null && _props$reconnectChatP !== void 0 && _props$reconnectChatP.isReconnectEnabled && (_props$reconnectChatP2 = props.reconnectChatPaneProps) !== null && _props$reconnectChatP2 !== void 0 && _props$reconnectChatP2.authClientFunction // TODO: Implement this after storage is in place
+
+  /* && !isLoadWithState() */
+  ) {
+    const previousActiveSessionResponse = await getChatReconnectContext(chatSDK);
+
+    if (previousActiveSessionResponse && previousActiveSessionResponse.reconnectId) {
+      return previousActiveSessionResponse.reconnectId;
+    }
+  }
+
+  return undefined;
+}; // eslint-disable-next-line @typescript-eslint/no-explicit-any
+
+
+exports.getReconnectIdForAuthenticatedChat = getReconnectIdForAuthenticatedChat;
+
+const handleUnauthenticatedReconnectChat = async (chatSDK, dispatch, setAdapter, reconnectId, initStartChat, redirectInSameWindow) => {
+  const reconnectAvailabilityResponse = await getChatReconnectContext(chatSDK, reconnectId);
+
+  if (shouldRedirectOrStartNewChat(reconnectAvailabilityResponse)) {
+    await redirectOrStartNewChat(reconnectAvailabilityResponse, chatSDK, dispatch, setAdapter, initStartChat, redirectInSameWindow);
+  } else {
+    await setReconnectIdAndStartChat(chatSDK, dispatch, setAdapter, reconnectId, initStartChat);
+  }
+}; // eslint-disable-next-line @typescript-eslint/no-explicit-any
+
+
+exports.handleUnauthenticatedReconnectChat = handleUnauthenticatedReconnectChat;
+
+const startUnauthenticatedReconnectChat = async (chatSDK, dispatch, setAdapter, reconnectId, initStartChat) => {
+  const reconnectAvailabilityResponse = await getChatReconnectContext(chatSDK, reconnectId);
+
+  if (!shouldRedirectOrStartNewChat(reconnectAvailabilityResponse)) {
+    await setReconnectIdAndStartChat(chatSDK, dispatch, setAdapter, reconnectId, initStartChat);
+  }
+}; // eslint-disable-next-line @typescript-eslint/no-explicit-any
+
+
+exports.startUnauthenticatedReconnectChat = startUnauthenticatedReconnectChat;
+
+const setReconnectIdAndStartChat = async (chatSDK, dispatch, setAdapter, reconnectId, initStartChat) => {
+  const startUnauthenticatedReconnectChat = {
+    eventName: _TelemetryConstants.BroadcastEvent.StartUnauthenticatedReconnectChat
+  };
+
+  _omnichannelChatComponents.BroadcastService.postMessage(startUnauthenticatedReconnectChat);
+
+  const optionalParams = {
+    reconnectId: reconnectId
+  };
+  dispatch({
+    type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_RECONNECT_ID,
+    payload: reconnectId
+  });
+  dispatch({
+    type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_CONVERSATION_STATE,
+    payload: _ConversationState.ConversationState.Loading
+  });
+  await initStartChat(chatSDK, dispatch, setAdapter, optionalParams);
+};
+
+const redirectPage = (redirectURL, redirectInSameWindow) => {
+  const redirectPageRequest = {
+    eventName: _TelemetryConstants.BroadcastEvent.RedirectPageRequest,
+    payload: {
+      redirectURL: redirectURL
+    }
+  };
+
+  _omnichannelChatComponents.BroadcastService.postMessage(redirectPageRequest);
+
+  if (redirectInSameWindow) {
+    window.location.href = redirectURL;
+  }
+};
+
+const shouldRedirectOrStartNewChat = reconnectAvailabilityResponse => {
+  return reconnectAvailabilityResponse && !reconnectAvailabilityResponse.reconnectId;
+}; // eslint-disable-next-line @typescript-eslint/no-explicit-any
+
+
+const startNewChatEmptyRedirectionUrl = async (chatSDK, dispatch, setAdapter, initStartChat) => {
+  const startUnauthenticatedReconnectChat = {
+    eventName: _TelemetryConstants.BroadcastEvent.StartUnauthenticatedReconnectChat
+  };
+
+  _omnichannelChatComponents.BroadcastService.postMessage(startUnauthenticatedReconnectChat); // Getting PreChat Survey Context
+
+
+  const parseToJson = false;
+  const preChatSurveyResponse = await chatSDK.getPreChatSurvey(parseToJson);
+
+  if (preChatSurveyResponse) {
+    dispatch({
+      type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_PRE_CHAT_SURVEY_RESPONSE,
+      payload: preChatSurveyResponse
+    });
+    dispatch({
+      type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_CONVERSATION_STATE,
+      payload: _ConversationState.ConversationState.Prechat
+    });
+  } else {
+    dispatch({
+      type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_CONVERSATION_STATE,
+      payload: _ConversationState.ConversationState.Loading
+    });
+    await initStartChat(chatSDK, dispatch, setAdapter);
+  }
+}; // eslint-disable-next-line @typescript-eslint/no-explicit-any
+
+
+const handleRedirectUnauthenticatedReconnectChat = async (chatSDK, dispatch, setAdapter, initStartChat, reconnectId, redirectInSameWindow) => {
+  const reconnectAvailabilityResponse = await getChatReconnectContext(chatSDK, reconnectId);
+
+  if (shouldRedirectOrStartNewChat(reconnectAvailabilityResponse)) {
+    await redirectOrStartNewChat(reconnectAvailabilityResponse, chatSDK, dispatch, setAdapter, initStartChat, redirectInSameWindow);
+  }
+}; // eslint-disable-next-line @typescript-eslint/no-explicit-any
+
+
+exports.handleRedirectUnauthenticatedReconnectChat = handleRedirectUnauthenticatedReconnectChat;
+
+const redirectOrStartNewChat = async (reconnectAvailabilityResponse, chatSDK, dispatch, setAdapter, initStartChat, redirectInSameWindow) => {
+  if (reconnectAvailabilityResponse.redirectURL) {
+    redirectPage(reconnectAvailabilityResponse.redirectURL, redirectInSameWindow);
+  } else {
+    await startNewChatEmptyRedirectionUrl(chatSDK, dispatch, setAdapter, initStartChat);
+  }
+};

package/lib/cjs/components/livechatwidget/common/registerTelemetryLoggers.js

@@ -0,0 +1,60 @@
+"use strict";
+
+Object.defineProperty(exports, "__esModule", {
+  value: true
+});
+exports.registerTelemetryLoggers = void 0;
+
+var _TelemetryManager = require("../../../common/telemetry/TelemetryManager");
+
+var _LiveChatWidgetActionType = require("../../../contexts/common/LiveChatWidgetActionType");
+
+var _TelemetryHelper = require("../../../common/telemetry/TelemetryHelper");
+
+var _defaultAriaConfig = require("../../../common/telemetry/defaultConfigs/defaultAriaConfig");
+
+var _defaultTelemetryInternalData = require("../../../common/telemetry/defaultConfigs/defaultTelemetryInternalData");
+
+var _defaultTelemetryConfiguration = require("../../../common/telemetry/defaultConfigs/defaultTelemetryConfiguration");
+
+const registerTelemetryLoggers = (props, dispatch) => {
+  var _props$liveChatContex, _props$liveChatContex2;
+
+  const telemetryConfig = { ..._defaultTelemetryConfiguration.defaultTelemetryConfiguration,
+    ...props.telemetryConfig
+  };
+
+  if ((_props$liveChatContex = props.liveChatContextFromCache) !== null && _props$liveChatContex !== void 0 && (_props$liveChatContex2 = _props$liveChatContex.domainStates) !== null && _props$liveChatContex2 !== void 0 && _props$liveChatContex2.telemetryInternalData) {
+    var _props$liveChatContex3, _props$liveChatContex4;
+
+    _TelemetryManager.TelemetryManager.InternalTelemetryData = (_props$liveChatContex3 = props.liveChatContextFromCache) === null || _props$liveChatContex3 === void 0 ? void 0 : (_props$liveChatContex4 = _props$liveChatContex3.domainStates) === null || _props$liveChatContex4 === void 0 ? void 0 : _props$liveChatContex4.telemetryInternalData;
+  } else {
+    var _props$chatSDK, _props$chatSDK$omnich, _props$chatSDK2, _props$chatSDK2$omnic, _props$chatSDK3, _props$chatSDK3$omnic;
+
+    let telemetryData = { ..._defaultTelemetryInternalData.defaultInternalTelemetryData,
+      telemetryConfig: Object.assign({}, _defaultTelemetryConfiguration.defaultTelemetryConfiguration, telemetryConfig),
+      ariaConfig: Object.assign({}, _defaultAriaConfig.defaultAriaConfig, telemetryConfig === null || telemetryConfig === void 0 ? void 0 : telemetryConfig.ariaConfigurations)
+    };
+
+    if (props.chatConfig) {
+      telemetryData = _TelemetryHelper.TelemetryHelper.addChatConfigDataToTelemetry(props === null || props === void 0 ? void 0 : props.chatConfig, telemetryData);
+    }
+
+    telemetryData = _TelemetryHelper.TelemetryHelper.addWidgetDataToTelemetry(telemetryConfig, telemetryData);
+    telemetryData.OCChatSDKVersion = telemetryConfig.OCChatSDKVersion ?? "0.0.0-0";
+    telemetryData.chatComponentVersion = telemetryConfig.chatComponentVersion ?? "0.0.0-0";
+    telemetryData.chatWidgetVersion = telemetryConfig.chatWidgetVersion ?? "0.0.0-0";
+    telemetryData.orgId = (_props$chatSDK = props.chatSDK) === null || _props$chatSDK === void 0 ? void 0 : (_props$chatSDK$omnich = _props$chatSDK.omnichannelConfig) === null || _props$chatSDK$omnich === void 0 ? void 0 : _props$chatSDK$omnich.orgId;
+    telemetryData.widgetId = (_props$chatSDK2 = props.chatSDK) === null || _props$chatSDK2 === void 0 ? void 0 : (_props$chatSDK2$omnic = _props$chatSDK2.omnichannelConfig) === null || _props$chatSDK2$omnic === void 0 ? void 0 : _props$chatSDK2$omnic.widgetId;
+    telemetryData.orgUrl = (_props$chatSDK3 = props.chatSDK) === null || _props$chatSDK3 === void 0 ? void 0 : (_props$chatSDK3$omnic = _props$chatSDK3.omnichannelConfig) === null || _props$chatSDK3$omnic === void 0 ? void 0 : _props$chatSDK3$omnic.orgUrl;
+    _TelemetryManager.TelemetryManager.InternalTelemetryData = telemetryData;
+    dispatch({
+      type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_TELEMETRY_DATA,
+      payload: telemetryData
+    });
+  }
+
+  (0, _TelemetryManager.RegisterLoggers)();
+};
+
+exports.registerTelemetryLoggers = registerTelemetryLoggers;

package/lib/cjs/components/livechatwidget/common/setPostChatContextAndLoadSurvey.js

@@ -0,0 +1,53 @@
+"use strict";
+
+Object.defineProperty(exports, "__esModule", {
+  value: true
+});
+exports.setPostChatContextAndLoadSurvey = void 0;
+
+var _TelemetryConstants = require("../../../common/telemetry/TelemetryConstants");
+
+var _omnichannelChatComponents = require("@microsoft/omnichannel-chat-components");
+
+var _ConversationState = require("../../../contexts/common/ConversationState");
+
+var _LiveChatWidgetActionType = require("../../../contexts/common/LiveChatWidgetActionType");
+
+var _TelemetryHelper = require("../../../common/telemetry/TelemetryHelper");
+
+// eslint-disable-next-line @typescript-eslint/no-explicit-any
+const setPostChatContextAndLoadSurvey = async (chatSDK, dispatch, persistedChat) => {
+  try {
+    if (!persistedChat) {
+      // eslint-disable-next-line @typescript-eslint/no-explicit-any
+      const context = await chatSDK.getPostChatSurveyContext();
+
+      _TelemetryHelper.TelemetryHelper.logSDKEvent(_TelemetryConstants.LogLevel.INFO, {
+        Event: _TelemetryConstants.TelemetryEvent.PostChatContextCallSucceed,
+        Description: "Postchat context call succeed."
+      });
+
+      dispatch({
+        type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_POST_CHAT_CONTEXT,
+        payload: context
+      });
+    }
+  } catch (ex) {
+    _TelemetryHelper.TelemetryHelper.logSDKEvent(_TelemetryConstants.LogLevel.ERROR, {
+      Event: _TelemetryConstants.TelemetryEvent.PostChatContextCallFailed,
+      ExceptionDetails: {
+        exception: ex
+      }
+    });
+  } // eslint-disable-next-line @typescript-eslint/no-unused-vars
+
+
+  _omnichannelChatComponents.BroadcastService.getMessageByEventName("LoadPostChatSurvey").subscribe(msg => {
+    dispatch({
+      type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_CONVERSATION_STATE,
+      payload: _ConversationState.ConversationState.Postchat
+    });
+  });
+};
+
+exports.setPostChatContextAndLoadSurvey = setPostChatContextAndLoadSurvey;

package/lib/cjs/components/livechatwidget/common/startChat.js

@@ -0,0 +1,275 @@
+"use strict";
+
+Object.defineProperty(exports, "__esModule", {
+  value: true
+});
+exports.setPreChatAndInitiateChat = exports.prepareStartChat = exports.initStartChat = void 0;
+
+var _Constants = require("../../../common/Constants");
+
+var _TelemetryConstants = require("../../../common/telemetry/TelemetryConstants");
+
+var _ConversationState = require("../../../contexts/common/ConversationState");
+
+var _LiveChatWidgetActionType = require("../../../contexts/common/LiveChatWidgetActionType");
+
+var _NotificationHandler = require("../../webchatcontainerstateful/webchatcontroller/notification/NotificationHandler");
+
+var _NotificationScenarios = require("../../webchatcontainerstateful/webchatcontroller/enums/NotificationScenarios");
+
+var _TelemetryHelper = require("../../../common/telemetry/TelemetryHelper");
+
+var _TelemetryManager = require("../../../common/telemetry/TelemetryManager");
+
+var _createAdapter = require("./createAdapter");
+
+var _newMessageEventHandler = require("../../../plugins/newMessageEventHandler");
+
+var _utils = require("../../../common/utils");
+
+var _reconnectChatHelper = require("./reconnectChatHelper");
+
+var _setPostChatContextAndLoadSurvey = require("./setPostChatContextAndLoadSurvey");
+
+var _updateSessionDataForTelemetry = require("./updateSessionDataForTelemetry");
+
+var _omnichannelChatComponents = require("@microsoft/omnichannel-chat-components");
+
+// eslint-disable-next-line @typescript-eslint/no-explicit-any
+let optionalParams = {}; // eslint-disable-next-line @typescript-eslint/no-explicit-any
+
+const prepareStartChat = async (props, chatSDK, state, dispatch, setAdapter) => {
+  var _props$reconnectChatP;
+
+  optionalParams = {}; //Resetting to ensure no stale values
+  // Can connect to existing chat session
+
+  if (await canConnectToExistingChat(props, chatSDK, state, dispatch, setAdapter)) {
+    return;
+  } // Redirecting if unauthenticated reconnect chat expired
+
+
+  if ((_props$reconnectChatP = props.reconnectChatPaneProps) !== null && _props$reconnectChatP !== void 0 && _props$reconnectChatP.reconnectId) {
+    var _props$reconnectChatP2, _props$reconnectChatP3;
+
+    await (0, _reconnectChatHelper.handleRedirectUnauthenticatedReconnectChat)(chatSDK, dispatch, setAdapter, initStartChat, (_props$reconnectChatP2 = props.reconnectChatPaneProps) === null || _props$reconnectChatP2 === void 0 ? void 0 : _props$reconnectChatP2.reconnectId, (_props$reconnectChatP3 = props.reconnectChatPaneProps) === null || _props$reconnectChatP3 === void 0 ? void 0 : _props$reconnectChatP3.redirectInSameWindow);
+    return;
+  } // Getting reconnectId for authenticated chat
+
+
+  const reconnectId = await (0, _reconnectChatHelper.getReconnectIdForAuthenticatedChat)(props, chatSDK);
+
+  if (reconnectId) {
+    dispatch({
+      type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_RECONNECT_ID,
+      payload: reconnectId
+    });
+    dispatch({
+      type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_CONVERSATION_STATE,
+      payload: _ConversationState.ConversationState.ReconnectChat
+    });
+    return;
+  } // Set custom context params
+
+
+  setCustomContextParams(props, chatSDK); // Setting Proactive chat settings
+
+  const isProactiveChat = state.appStates.conversationState === _ConversationState.ConversationState.ProactiveChat;
+  const isPreChatEnabledInProactiveChat = state.appStates.proactiveChatStates.proactiveChatEnablePrechat; //Setting PreChat and intiate chat
+
+  setPreChatAndInitiateChat(chatSDK, dispatch, setAdapter, isProactiveChat, isPreChatEnabledInProactiveChat);
+}; // eslint-disable-next-line @typescript-eslint/no-explicit-any
+
+
+exports.prepareStartChat = prepareStartChat;
+
+const setPreChatAndInitiateChat = async (chatSDK, dispatch, setAdapter, isProactiveChat, proactiveChatEnablePrechatState) => {
+  // Getting prechat Survey Context
+  const parseToJson = false;
+  const preChatSurveyResponse = await chatSDK.getPreChatSurvey(parseToJson);
+  const showPrechat = isProactiveChat ? preChatSurveyResponse && proactiveChatEnablePrechatState : preChatSurveyResponse;
+
+  if (showPrechat) {
+    dispatch({
+      type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_PRE_CHAT_SURVEY_RESPONSE,
+      payload: preChatSurveyResponse
+    });
+    dispatch({
+      type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_CONVERSATION_STATE,
+      payload: _ConversationState.ConversationState.Prechat
+    });
+    return;
+  } //Initiate start chat
+
+
+  dispatch({
+    type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_CONVERSATION_STATE,
+    payload: _ConversationState.ConversationState.Loading
+  });
+  await initStartChat(chatSDK, dispatch, setAdapter);
+}; // eslint-disable-next-line @typescript-eslint/no-explicit-any
+
+
+exports.setPreChatAndInitiateChat = setPreChatAndInitiateChat;
+
+const initStartChat = async (chatSDK, dispatch, setAdapter, params, persistedState) => {
+  try {
+    var _newAdapter$activity$, _TelemetryTimers$Widg;
+
+    let isStartChatSuccessful = false; //Check if chat retrieved from cache
+
+    if (persistedState || params !== null && params !== void 0 && params.liveChatContext) {
+      var _persistedState$domai, _persistedState$domai2, _persistedState$domai3, _persistedState$domai4, _persistedState$domai5;
+
+      _omnichannelChatComponents.BroadcastService.postMessage({
+        eventName: _TelemetryConstants.BroadcastEvent.ChatRetrievedFromCache,
+        payload: {
+          chatId: persistedState === null || persistedState === void 0 ? void 0 : (_persistedState$domai = persistedState.domainStates) === null || _persistedState$domai === void 0 ? void 0 : (_persistedState$domai2 = _persistedState$domai.liveChatContext) === null || _persistedState$domai2 === void 0 ? void 0 : (_persistedState$domai3 = _persistedState$domai2.chatToken) === null || _persistedState$domai3 === void 0 ? void 0 : _persistedState$domai3.chatId,
+          requestId: persistedState === null || persistedState === void 0 ? void 0 : (_persistedState$domai4 = persistedState.domainStates) === null || _persistedState$domai4 === void 0 ? void 0 : (_persistedState$domai5 = _persistedState$domai4.liveChatContext) === null || _persistedState$domai5 === void 0 ? void 0 : _persistedState$domai5.requestId
+        }
+      });
+    }
+
+    try {
+      //Start widget load timer
+      _TelemetryManager.TelemetryTimers.WidgetLoadTimer = (0, _utils.createTimer)();
+
+      _TelemetryHelper.TelemetryHelper.logSDKEvent(_TelemetryConstants.LogLevel.INFO, {
+        Event: _TelemetryConstants.TelemetryEvent.StartChatSDKCall
+      }); // Set optional params
+
+
+      optionalParams = Object.assign({}, params, optionalParams);
+      await chatSDK.startChat(optionalParams);
+      isStartChatSuccessful = true;
+    } catch (error) {
+      _TelemetryHelper.TelemetryHelper.logSDKEvent(_TelemetryConstants.LogLevel.ERROR, {
+        Event: _TelemetryConstants.TelemetryEvent.StartChatMethodException,
+        ExceptionDetails: {
+          exception: `Failed to setup startChat: ${error}`
+        }
+      });
+
+      isStartChatSuccessful = false; // Resetting the widget state to Closed, for recent introduction of OC rate limiting(429 Error) 
+      // TODO : How to diplay a proper UI message to customer to try after sometime at this point - cool down scenario
+
+      dispatch({
+        type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_CONVERSATION_STATE,
+        payload: _ConversationState.ConversationState.Closed
+      });
+      return;
+    } // New adapter creation
+
+
+    const newAdapter = await (0, _createAdapter.createAdapter)(chatSDK);
+    setAdapter(newAdapter);
+    const chatToken = await chatSDK.getChatToken();
+    dispatch({
+      type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_CHAT_TOKEN,
+      payload: chatToken
+    });
+    newAdapter === null || newAdapter === void 0 ? void 0 : (_newAdapter$activity$ = newAdapter.activity$) === null || _newAdapter$activity$ === void 0 ? void 0 : _newAdapter$activity$.subscribe((0, _newMessageEventHandler.createOnNewAdapterActivityHandler)(chatToken === null || chatToken === void 0 ? void 0 : chatToken.chatId, chatToken === null || chatToken === void 0 ? void 0 : chatToken.visitorId));
+
+    if (persistedState) {
+      dispatch({
+        type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_WIDGET_STATE,
+        payload: persistedState
+      });
+      await (0, _setPostChatContextAndLoadSurvey.setPostChatContextAndLoadSurvey)(chatSDK, dispatch, true);
+      return;
+    } // eslint-disable-next-line @typescript-eslint/no-explicit-any
+
+
+    const liveChatContext = await (chatSDK === null || chatSDK === void 0 ? void 0 : chatSDK.getCurrentLiveChatContext());
+    dispatch({
+      type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_LIVE_CHAT_CONTEXT,
+      payload: liveChatContext
+    }); // Set post chat context in state, no survey load
+
+    await (0, _setPostChatContextAndLoadSurvey.setPostChatContextAndLoadSurvey)(chatSDK, dispatch); // Updating chat session detail for telemetry
+
+    await (0, _updateSessionDataForTelemetry.updateSessionDataForTelemetry)(chatSDK, dispatch); // Set app state to Active
+
+    if (isStartChatSuccessful) {
+      dispatch({
+        type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_CONVERSATION_STATE,
+        payload: _ConversationState.ConversationState.Active
+      });
+    }
+
+    _TelemetryHelper.TelemetryHelper.logLoadingEvent(_TelemetryConstants.LogLevel.INFO, {
+      Event: _TelemetryConstants.TelemetryEvent.WidgetLoadComplete,
+      Description: "Widget load complete",
+      ElapsedTimeInMilliseconds: _TelemetryManager.TelemetryTimers === null || _TelemetryManager.TelemetryTimers === void 0 ? void 0 : (_TelemetryTimers$Widg = _TelemetryManager.TelemetryTimers.WidgetLoadTimer) === null || _TelemetryTimers$Widg === void 0 ? void 0 : _TelemetryTimers$Widg.milliSecondsElapsed
+    });
+  } catch (ex) {
+    _TelemetryHelper.TelemetryHelper.logLoadingEvent(_TelemetryConstants.LogLevel.ERROR, {
+      Event: _TelemetryConstants.TelemetryEvent.WidgetLoadFailed,
+      ExceptionDetails: {
+        Exception: `Widget load Failed: ${ex}`
+      }
+    });
+
+    _NotificationHandler.NotificationHandler.notifyError(_NotificationScenarios.NotificationScenarios.Connection, "Start Chat Failed: " + ex); // eslint-disable-next-line @typescript-eslint/no-explicit-any
+
+
+    if (ex.message === _Constants.ChatSDKError.WidgetUseOutsideOperatingHour) {
+      dispatch({
+        type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_OUTSIDE_OPERATING_HOURS,
+        payload: true
+      });
+      dispatch({
+        type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_CONVERSATION_STATE,
+        payload: _ConversationState.ConversationState.OutOfOffice
+      });
+    }
+  } finally {
+    optionalParams = {};
+  }
+}; // eslint-disable-next-line @typescript-eslint/no-explicit-any
+
+
+exports.initStartChat = initStartChat;
+
+const canConnectToExistingChat = async (props, chatSDK, state, dispatch, setAdapter) => {
+  var _chatSDK$omnichannelC, _chatSDK$omnichannelC2, _persistedState$domai6, _persistedState$appSt;
+
+  // By pass this function in case of popout chat
+  if (state.appStates.skipChatButtonRendering === true) {
+    return false;
+  }
+
+  const persistedState = (0, _utils.getStateFromCache)(chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC === void 0 ? void 0 : _chatSDK$omnichannelC.orgId, chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC2 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC2 === void 0 ? void 0 : _chatSDK$omnichannelC2.widgetId); //Connect to only active chat session
+
+  if (persistedState && !(0, _utils.isUndefinedOrEmpty)(persistedState === null || persistedState === void 0 ? void 0 : (_persistedState$domai6 = persistedState.domainStates) === null || _persistedState$domai6 === void 0 ? void 0 : _persistedState$domai6.liveChatContext) && (persistedState === null || persistedState === void 0 ? void 0 : (_persistedState$appSt = persistedState.appStates) === null || _persistedState$appSt === void 0 ? void 0 : _persistedState$appSt.conversationState) === _ConversationState.ConversationState.Active) {
+    var _persistedState$domai7;
+
+    dispatch({
+      type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_CONVERSATION_STATE,
+      payload: _ConversationState.ConversationState.Loading
+    });
+    const optionalParams = {
+      liveChatContext: persistedState === null || persistedState === void 0 ? void 0 : (_persistedState$domai7 = persistedState.domainStates) === null || _persistedState$domai7 === void 0 ? void 0 : _persistedState$domai7.liveChatContext
+    };
+    await initStartChat(chatSDK, dispatch, setAdapter, optionalParams, persistedState);
+    return true;
+  } else {
+    return false;
+  }
+}; // eslint-disable-next-line @typescript-eslint/no-explicit-any
+
+
+const setCustomContextParams = (props, chatSDK) => {
+  var _chatSDK$omnichannelC3, _chatSDK$omnichannelC4, _props$chatConfig, _persistedState$domai8;
+
+  // Add custom context only for unauthenticated chat
+  const persistedState = (0, _utils.getStateFromCache)(chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC3 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC3 === void 0 ? void 0 : _chatSDK$omnichannelC3.orgId, chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC4 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC4 === void 0 ? void 0 : _chatSDK$omnichannelC4.widgetId);
+
+  if (!((_props$chatConfig = props.chatConfig) !== null && _props$chatConfig !== void 0 && _props$chatConfig.LiveChatConfigAuthSettings) && !(0, _utils.isUndefinedOrEmpty)(persistedState === null || persistedState === void 0 ? void 0 : (_persistedState$domai8 = persistedState.domainStates) === null || _persistedState$domai8 === void 0 ? void 0 : _persistedState$domai8.customContext)) {
+    var _persistedState$domai9;
+
+    optionalParams = Object.assign({}, optionalParams, {
+      customContext: persistedState === null || persistedState === void 0 ? void 0 : (_persistedState$domai9 = persistedState.domainStates) === null || _persistedState$domai9 === void 0 ? void 0 : _persistedState$domai9.customContext
+    });
+  }
+};

package/lib/cjs/components/livechatwidget/common/startProactiveChat.js

@@ -0,0 +1,40 @@
+"use strict";
+
+Object.defineProperty(exports, "__esModule", {
+  value: true
+});
+exports.startProactiveChat = void 0;
+
+var _TelemetryConstants = require("../../../common/telemetry/TelemetryConstants");
+
+var _ConversationState = require("../../../contexts/common/ConversationState");
+
+var _LiveChatWidgetActionType = require("../../../contexts/common/LiveChatWidgetActionType");
+
+var _TelemetryHelper = require("../../../common/telemetry/TelemetryHelper");
+
+var _TelemetryManager = require("../../../common/telemetry/TelemetryManager");
+
+// Defines startProactiveChat callback
+const startProactiveChat = (dispatch, notificationConfig, enablePreChat, inNewWindow) => {
+  dispatch({
+    type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_PROACTIVE_CHAT_PARAMS,
+    payload: {
+      proactiveChatBodyTitle: notificationConfig && notificationConfig.message ? notificationConfig.message : "",
+      proactiveChatEnablePrechat: enablePreChat ?? false,
+      proactiveChatInNewWindow: inNewWindow ?? false
+    }
+  });
+  dispatch({
+    type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_CONVERSATION_STATE,
+    payload: _ConversationState.ConversationState.ProactiveChat
+  });
+
+  _TelemetryHelper.TelemetryHelper.logLoadingEvent(_TelemetryConstants.LogLevel.INFO, {
+    Event: _TelemetryConstants.TelemetryEvent.IncomingProactiveChatScreenLoaded,
+    ElapsedTimeInMilliseconds: _TelemetryManager.TelemetryTimers.LcwLoadToChatButtonTimer.milliSecondsElapsed,
+    Description: "Incoming proactive chat loaded."
+  });
+};
+
+exports.startProactiveChat = startProactiveChat;

package/lib/cjs/components/livechatwidget/common/updateSessionDataForTelemetry.js

@@ -0,0 +1,45 @@
+"use strict";
+
+Object.defineProperty(exports, "__esModule", {
+  value: true
+});
+exports.updateSessionDataForTelemetry = void 0;
+
+var _LiveChatWidgetActionType = require("../../../contexts/common/LiveChatWidgetActionType");
+
+var _TelemetryHelper = require("../../../common/telemetry/TelemetryHelper");
+
+var _TelemetryManager = require("../../../common/telemetry/TelemetryManager");
+
+// eslint-disable-next-line @typescript-eslint/no-explicit-any
+const updateSessionDataForTelemetry = async (chatSDK, dispatch) => {
+  if (chatSDK) {
+    // eslint-disable-next-line @typescript-eslint/no-explicit-any
+    const chatSession = await chatSDK.getCurrentLiveChatContext();
+
+    const telemetryData = _TelemetryHelper.TelemetryHelper.addSessionDataToTelemetry(chatSession, _TelemetryManager.TelemetryManager.InternalTelemetryData);
+
+    dispatch({
+      type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_TELEMETRY_DATA,
+      payload: telemetryData
+    });
+    await updateConversationDataForTelemetry(chatSDK, dispatch);
+  }
+}; // eslint-disable-next-line @typescript-eslint/no-explicit-any
+
+
+exports.updateSessionDataForTelemetry = updateSessionDataForTelemetry;
+
+const updateConversationDataForTelemetry = async (chatSDK, dispatch) => {
+  if (chatSDK) {
+    // eslint-disable-next-line @typescript-eslint/no-explicit-any
+    const liveWorkItem = await chatSDK.getConversationDetails();
+
+    const telemetryData = _TelemetryHelper.TelemetryHelper.addConversationDataToTelemetry(liveWorkItem, _TelemetryManager.TelemetryManager.InternalTelemetryData);
+
+    dispatch({
+      type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_TELEMETRY_DATA,
+      payload: telemetryData
+    });
+  }
+};

package/lib/cjs/components/livechatwidget/interfaces/ILiveChatWidgetComponentOverrides.js

@@ -0,0 +1 @@
+"use strict";

package/lib/cjs/components/livechatwidget/interfaces/ILiveChatWidgetControlProps.js

@@ -0,0 +1 @@
+"use strict";

package/lib/cjs/components/livechatwidget/interfaces/ILiveChatWidgetProps.js

@@ -0,0 +1 @@
+"use strict";

package/lib/cjs/components/livechatwidget/interfaces/ILiveChatWidgetStyleProps.js

@@ -0,0 +1 @@
+"use strict";