@lorikeetai/node-sdk 0.13.2 → 0.14.0

package/resources/conversation/email.d.ts

@@ -1,5 +1,6 @@
 import { APIResource } from "../../resource.js";
 import * as Core from "../../core.js";
+import * as ConversationAPI from "./conversation.js";
 export declare class Email extends APIResource {
     /**
      * @example
@@ -57,7 +58,7 @@ export interface EmailGenerateResponse {
      * The events that have occurred in the conversation. Can be used for deriving more
      * information about the conversation.
      */
-    events: Array<EmailGenerateResponse.Event>;
+    events: Array<ConversationAPI.TicketEvent>;
     /**
      * The latest message type - useful for polling
      */
@@ -69,78 +70,20 @@ export interface EmailGenerateResponse {
     /**
      * The full list of messages. This endpoint supports markdown.
      */
-    messages: Array<EmailGenerateResponse.Message>;
+    messages: Array<ConversationAPI.TicketMessageDto>;
     /**
      * The status of the conversation
      */
     status: 'Unprocessed' | 'Processing' | 'Unhandled' | 'Responded' | 'Error' | 'Escalated' | 'Processed';
+    /**
+     * The tags of the conversation
+     */
+    tags: Array<string>;
     /**
      * The timestamp of when the ticket was last updated in our system.
      */
     updatedAt: string;
 }
-export declare namespace EmailGenerateResponse {
-    interface Event {
-        /**
-         * The ID of the event
-         */
-        id: string;
-        /**
-         * The timestamp of the event
-         */
-        createdAt: string;
-        /**
-         * Any specific data associated with the event
-         */
-        data: unknown;
-        /**
-         * The type of the event
-         */
-        type: 'ASSIGNED' | 'CLOSED' | 'ESCALATED' | 'ESCALATION_REQUEST' | 'PROCESSING_CANCELLED' | 'HOSTILE_MESSAGE' | 'NEW_TICKET';
-    }
-    interface Message {
-        /**
-         * The ID of the conversation message
-         */
-        id: string;
-        /**
-         * Attachments that were attached to the message
-         */
-        attachments: Array<Message.Attachment>;
-        /**
-         * The content of the message. Markdown on plain text.
-         */
-        content: string;
-        /**
-         * The timestamp of the message.
-         */
-        createdAt: string;
-        /**
-         * The raw content of the message. Usually HTML.
-         */
-        rawContent: string;
-        /**
-         * The type of the message
-         */
-        type: 'CUSTOMER' | 'BOT_RESPONSE' | 'PENDING_RESPONSE' | 'DRAFT_RESPONSE';
-    }
-    namespace Message {
-        interface Attachment {
-            /**
-             * The name of the attachment
-             */
-            name: string;
-            /**
-             * The type of the attachment
-             */
-            type: string;
-            /**
-             * The URL of the attachment
-             */
-            url: string;
-        }
-    }
-}
 export interface EmailGetResponse {
     /**
      * The ID of the conversation
@@ -154,7 +97,7 @@ export interface EmailGetResponse {
      * The events that have occurred in the conversation. Can be used for deriving more
      * information about the conversation.
      */
-    events: Array<EmailGetResponse.Event>;
+    events: Array<ConversationAPI.TicketEvent>;
     /**
      * The latest message type - useful for polling
      */
@@ -166,78 +109,20 @@ export interface EmailGetResponse {
     /**
      * The full list of messages. This endpoint supports markdown.
      */
-    messages: Array<EmailGetResponse.Message>;
+    messages: Array<ConversationAPI.TicketMessageDto>;
     /**
      * The status of the conversation
      */
     status: 'Unprocessed' | 'Processing' | 'Unhandled' | 'Responded' | 'Error' | 'Escalated' | 'Processed';
+    /**
+     * The tags of the conversation
+     */
+    tags: Array<string>;
     /**
      * The timestamp of when the ticket was last updated in our system.
      */
     updatedAt: string;
 }
-export declare namespace EmailGetResponse {
-    interface Event {
-        /**
-         * The ID of the event
-         */
-        id: string;
-        /**
-         * The timestamp of the event
-         */
-        createdAt: string;
-        /**
-         * Any specific data associated with the event
-         */
-        data: unknown;
-        /**
-         * The type of the event
-         */
-        type: 'ASSIGNED' | 'CLOSED' | 'ESCALATED' | 'ESCALATION_REQUEST' | 'PROCESSING_CANCELLED' | 'HOSTILE_MESSAGE' | 'NEW_TICKET';
-    }
-    interface Message {
-        /**
-         * The ID of the conversation message
-         */
-        id: string;
-        /**
-         * Attachments that were attached to the message
-         */
-        attachments: Array<Message.Attachment>;
-        /**
-         * The content of the message. Markdown on plain text.
-         */
-        content: string;
-        /**
-         * The timestamp of the message.
-         */
-        createdAt: string;
-        /**
-         * The raw content of the message. Usually HTML.
-         */
-        rawContent: string;
-        /**
-         * The type of the message
-         */
-        type: 'CUSTOMER' | 'BOT_RESPONSE' | 'PENDING_RESPONSE' | 'DRAFT_RESPONSE';
-    }
-    namespace Message {
-        interface Attachment {
-            /**
-             * The name of the attachment
-             */
-            name: string;
-            /**
-             * The type of the attachment
-             */
-            type: string;
-            /**
-             * The URL of the attachment
-             */
-            url: string;
-        }
-    }
-}
 export interface EmailStartResponse {
     /**
      * The ID of the conversation
@@ -251,7 +136,7 @@ export interface EmailStartResponse {
      * The events that have occurred in the conversation. Can be used for deriving more
      * information about the conversation.
      */
-    events: Array<EmailStartResponse.Event>;
+    events: Array<ConversationAPI.TicketEvent>;
     /**
      * The url of the conversation in the Lorikeet dashboard
      */
@@ -260,32 +145,16 @@ export interface EmailStartResponse {
      * The status of the conversation
      */
     status: 'Unprocessed' | 'Processing' | 'Unhandled' | 'Responded' | 'Error' | 'Escalated' | 'Processed';
-}
-export declare namespace EmailStartResponse {
-    interface Event {
-        /**
-         * The ID of the event
-         */
-        id: string;
-        /**
-         * The timestamp of the event
-         */
-        createdAt: string;
-        /**
-         * Any specific data associated with the event
-         */
-        data: unknown;
-        /**
-         * The type of the event
-         */
-        type: 'ASSIGNED' | 'CLOSED' | 'ESCALATED' | 'ESCALATION_REQUEST' | 'PROCESSING_CANCELLED' | 'HOSTILE_MESSAGE' | 'NEW_TICKET';
-    }
+    /**
+     * The tags of the conversation
+     */
+    tags: Array<string>;
 }
 export interface EmailGenerateParams {
     /**
      * Attachments to be sent with the message
      */
-    attachments: Array<EmailGenerateParams.Attachment>;
+    attachments: Array<ConversationAPI.AttachmentDto>;
     /**
      * The ID of the conversation
      */
@@ -301,20 +170,6 @@ export interface EmailGenerateParams {
     customer?: EmailGenerateParams.Customer;
 }
 export declare namespace EmailGenerateParams {
-    interface Attachment {
-        /**
-         * The name of the attachment
-         */
-        name: string;
-        /**
-         * The type of the attachment
-         */
-        type: string;
-        /**
-         * The URL of the attachment
-         */
-        url: string;
-    }
     /**
      * Any additional customer information, that has changed in the course of the
      * conversation.

package/resources/conversation/email.d.ts.map

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package/resources/conversation/email.js.map

@@ -1 +1 @@
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package/resources/conversation/index.d.ts

@@ -1,4 +1,4 @@
 export { Chat, type ChatGenerateResponse, type ChatGetResponse, type ChatStartResponse, type ChatGenerateParams, type ChatGetParams, type ChatStartParams, } from "./chat.js";
-export { Conversation } from "./conversation.js";
+export { Conversation, type AttachmentDto, type TicketEvent, type TicketMessageDto, type ConversationCreateResponse, type ConversationRetrieveTranscriptResponse, type ConversationCreateParams, type ConversationRetrieveTranscriptParams, } from "./conversation.js";
 export { Email, type EmailGenerateResponse, type EmailGetResponse, type EmailStartResponse, type EmailGenerateParams, type EmailGetParams, type EmailStartParams, } from "./email.js";
 //# sourceMappingURL=index.d.ts.map

package/resources/conversation/index.d.ts.map

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package/resources/conversation/index.js.map

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package/resources/conversation/index.mjs

@@ -1,5 +1,5 @@
 // File generated from our OpenAPI spec by Stainless. See CONTRIBUTING.md for details.
 export { Chat, } from "./chat.mjs";
-export { Conversation } from "./conversation.mjs";
+export { Conversation, } from "./conversation.mjs";
 export { Email, } from "./email.mjs";
 //# sourceMappingURL=index.mjs.map

package/resources/conversation/index.mjs.map

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package/resources/customer/customer.d.ts

@@ -0,0 +1,296 @@
+import { APIResource } from "../../resource.js";
+import * as Core from "../../core.js";
+import * as ProfileAPI from "./profile.js";
+import { Profile, ProfileSyncParams, ProfileSyncResponse } from "./profile.js";
+export declare class Customer extends APIResource {
+    profile: ProfileAPI.Profile;
+    /**
+     * @example
+     * ```ts
+     * const customer = await client.customer.create();
+     * ```
+     */
+    create(body: CustomerCreateParams, options?: Core.RequestOptions): Core.APIPromise<CustomerCreateResponse>;
+    /**
+     * @example
+     * ```ts
+     * const customer = await client.customer.update(
+     *   '182bd5e5-6e1a-4fe4-a799-aa6d9a6ab26e',
+     * );
+     * ```
+     */
+    update(id: string, body: CustomerUpdateParams, options?: Core.RequestOptions): Core.APIPromise<CustomerUpdateResponse>;
+    /**
+     * @example
+     * ```ts
+     * const customer = await client.customer.get(
+     *   '182bd5e5-6e1a-4fe4-a799-aa6d9a6ab26e',
+     * );
+     * ```
+     */
+    get(id: string, options?: Core.RequestOptions): Core.APIPromise<CustomerGetResponse>;
+    /**
+     * @example
+     * ```ts
+     * const response = await client.customer.token();
+     * ```
+     */
+    token(body: CustomerTokenParams, options?: Core.RequestOptions): Core.APIPromise<string>;
+}
+export interface CustomerCreateResponse {
+    /**
+     * The id of the customer in the subscriber system
+     */
+    id: string;
+    /**
+     * The timestamp of the when the customer was created in our system
+     */
+    createdAt: string;
+    /**
+     * The URL of the customer avatar
+     */
+    avatarUrl?: string;
+    /**
+     * The display name of the customer
+     */
+    displayName?: string;
+    /**
+     * The email of the customer
+     */
+    email?: string;
+    /**
+     * The first name of the customer
+     */
+    firstName?: string;
+    /**
+     * The last name of the customer
+     */
+    lastName?: string;
+    /**
+     * The id of the customer in the ticketing system. For the SDK this needs to be
+     * stable and unique
+     */
+    remoteId?: string;
+    /**
+     * The id of the customer in your own primary database or a unique identifier, for
+     * example a cookie
+     */
+    subscriberCustomerId?: string;
+    /**
+     * A token that can be used to authenticate the customer in the your system, like a
+     * JWT
+     */
+    subscriberToken?: string;
+}
+export interface CustomerUpdateResponse {
+    /**
+     * The id of the customer in the subscriber system
+     */
+    id: string;
+    /**
+     * The timestamp of the when the customer was created in our system
+     */
+    createdAt: string;
+    /**
+     * The URL of the customer avatar
+     */
+    avatarUrl?: string;
+    /**
+     * The display name of the customer
+     */
+    displayName?: string;
+    /**
+     * The email of the customer
+     */
+    email?: string;
+    /**
+     * The first name of the customer
+     */
+    firstName?: string;
+    /**
+     * The last name of the customer
+     */
+    lastName?: string;
+    /**
+     * The id of the customer in the ticketing system. For the SDK this needs to be
+     * stable and unique
+     */
+    remoteId?: string;
+    /**
+     * The id of the customer in your own primary database or a unique identifier, for
+     * example a cookie
+     */
+    subscriberCustomerId?: string;
+    /**
+     * A token that can be used to authenticate the customer in the your system, like a
+     * JWT
+     */
+    subscriberToken?: string;
+}
+export interface CustomerGetResponse {
+    /**
+     * The id of the customer in the subscriber system
+     */
+    id: string;
+    /**
+     * The timestamp of the when the customer was created in our system
+     */
+    createdAt: string;
+    /**
+     * The URL of the customer avatar
+     */
+    avatarUrl?: string;
+    /**
+     * The display name of the customer
+     */
+    displayName?: string;
+    /**
+     * The email of the customer
+     */
+    email?: string;
+    /**
+     * The first name of the customer
+     */
+    firstName?: string;
+    /**
+     * The last name of the customer
+     */
+    lastName?: string;
+    /**
+     * The id of the customer in the ticketing system. For the SDK this needs to be
+     * stable and unique
+     */
+    remoteId?: string;
+    /**
+     * The id of the customer in your own primary database or a unique identifier, for
+     * example a cookie
+     */
+    subscriberCustomerId?: string;
+    /**
+     * A token that can be used to authenticate the customer in the your system, like a
+     * JWT
+     */
+    subscriberToken?: string;
+}
+export type CustomerTokenResponse = string;
+export interface CustomerCreateParams {
+    /**
+     * The URL of the customer avatar
+     */
+    avatarUrl?: string;
+    /**
+     * The display name of the customer
+     */
+    displayName?: string;
+    /**
+     * The email of the customer
+     */
+    email?: string;
+    /**
+     * The first name of the customer
+     */
+    firstName?: string;
+    /**
+     * The last name of the customer
+     */
+    lastName?: string;
+    /**
+     * The id of the customer in the ticketing system. For the SDK this needs to be
+     * stable and unique
+     */
+    remoteId?: string;
+    /**
+     * The id of the customer in your own primary database or a unique identifier, for
+     * example a cookie
+     */
+    subscriberCustomerId?: string;
+    /**
+     * A token that can be used to authenticate the customer in the your system, like a
+     * JWT
+     */
+    subscriberToken?: string;
+}
+export interface CustomerUpdateParams {
+    /**
+     * The URL of the customer avatar
+     */
+    avatarUrl?: string;
+    /**
+     * The display name of the customer
+     */
+    displayName?: string;
+    /**
+     * The email of the customer
+     */
+    email?: string;
+    /**
+     * The first name of the customer
+     */
+    firstName?: string;
+    /**
+     * The last name of the customer
+     */
+    lastName?: string;
+    /**
+     * The id of the customer in the ticketing system. For the SDK this needs to be
+     * stable and unique
+     */
+    remoteId?: string;
+    /**
+     * The id of the customer in your own primary database or a unique identifier, for
+     * example a cookie
+     */
+    subscriberCustomerId?: string;
+    /**
+     * A token that can be used to authenticate the customer in the your system, like a
+     * JWT
+     */
+    subscriberToken?: string;
+}
+export interface CustomerTokenParams {
+    /**
+     * The URL of the customer avatar
+     */
+    avatarUrl?: string;
+    /**
+     * The display name of the customer
+     */
+    displayName?: string;
+    /**
+     * The email of the customer
+     */
+    email?: string;
+    /**
+     * The expiry of the conversation initialization token, if not provided it will be
+     * set to 1 hour
+     */
+    expiry?: string;
+    /**
+     * The first name of the customer
+     */
+    firstName?: string;
+    /**
+     * The last name of the customer
+     */
+    lastName?: string;
+    /**
+     * The id of the customer in the ticketing system. For the SDK this needs to be
+     * stable and unique
+     */
+    remoteId?: string;
+    /**
+     * The id of the customer in your own primary database or a unique identifier, for
+     * example a cookie
+     */
+    subscriberCustomerId?: string;
+    /**
+     * A token that can be used to authenticate the customer in the your system, like a
+     * JWT
+     */
+    subscriberToken?: string;
+}
+export declare namespace Customer {
+    export { type CustomerCreateResponse as CustomerCreateResponse, type CustomerUpdateResponse as CustomerUpdateResponse, type CustomerGetResponse as CustomerGetResponse, type CustomerTokenResponse as CustomerTokenResponse, type CustomerCreateParams as CustomerCreateParams, type CustomerUpdateParams as CustomerUpdateParams, type CustomerTokenParams as CustomerTokenParams, };
+    export { Profile as Profile, type ProfileSyncResponse as ProfileSyncResponse, type ProfileSyncParams as ProfileSyncParams, };
+}
+//# sourceMappingURL=customer.d.ts.map

package/resources/customer/customer.d.ts.map

@@ -0,0 +1 @@
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