@lorikeetai/node-sdk 0.13.2 → 0.14.0

package/resources/conversation/chat.d.ts

@@ -1,5 +1,6 @@
 import { APIResource } from "../../resource.js";
 import * as Core from "../../core.js";
+import * as ConversationAPI from "./conversation.js";
 export declare class Chat extends APIResource {
     /**
      * __chat.generate__
@@ -93,7 +94,7 @@ export interface ChatGenerateResponse {
      * The events that have occurred in the conversation. Can be used for deriving more
      * information about the conversation.
      */
-    events: Array<ChatGenerateResponse.Event>;
+    events: Array<ConversationAPI.TicketEvent>;
     /**
      * The latest message type - useful for polling
      */
@@ -105,78 +106,20 @@ export interface ChatGenerateResponse {
     /**
      * The full list of messages. This endpoint supports markdown.
      */
-    messages: Array<ChatGenerateResponse.Message>;
+    messages: Array<ConversationAPI.TicketMessageDto>;
     /**
      * The status of the conversation
      */
     status: 'Unprocessed' | 'Processing' | 'Unhandled' | 'Responded' | 'Error' | 'Escalated' | 'Processed';
+    /**
+     * The tags of the conversation
+     */
+    tags: Array<string>;
     /**
      * The timestamp of when the ticket was last updated in our system.
      */
     updatedAt: string;
 }
-export declare namespace ChatGenerateResponse {
-    interface Event {
-        /**
-         * The ID of the event
-         */
-        id: string;
-        /**
-         * The timestamp of the event
-         */
-        createdAt: string;
-        /**
-         * Any specific data associated with the event
-         */
-        data: unknown;
-        /**
-         * The type of the event
-         */
-        type: 'ASSIGNED' | 'CLOSED' | 'ESCALATED' | 'ESCALATION_REQUEST' | 'PROCESSING_CANCELLED' | 'HOSTILE_MESSAGE' | 'NEW_TICKET';
-    }
-    interface Message {
-        /**
-         * The ID of the conversation message
-         */
-        id: string;
-        /**
-         * Attachments that were attached to the message
-         */
-        attachments: Array<Message.Attachment>;
-        /**
-         * The content of the message. Markdown on plain text.
-         */
-        content: string;
-        /**
-         * The timestamp of the message.
-         */
-        createdAt: string;
-        /**
-         * The raw content of the message. Usually HTML.
-         */
-        rawContent: string;
-        /**
-         * The type of the message
-         */
-        type: 'CUSTOMER' | 'BOT_RESPONSE' | 'PENDING_RESPONSE' | 'DRAFT_RESPONSE';
-    }
-    namespace Message {
-        interface Attachment {
-            /**
-             * The name of the attachment
-             */
-            name: string;
-            /**
-             * The type of the attachment
-             */
-            type: string;
-            /**
-             * The URL of the attachment
-             */
-            url: string;
-        }
-    }
-}
 export interface ChatGetResponse {
     /**
      * The ID of the conversation
@@ -190,7 +133,7 @@ export interface ChatGetResponse {
      * The events that have occurred in the conversation. Can be used for deriving more
      * information about the conversation.
      */
-    events: Array<ChatGetResponse.Event>;
+    events: Array<ConversationAPI.TicketEvent>;
     /**
      * The latest message type - useful for polling
      */
@@ -202,78 +145,20 @@ export interface ChatGetResponse {
     /**
      * The full list of messages. This endpoint supports markdown.
      */
-    messages: Array<ChatGetResponse.Message>;
+    messages: Array<ConversationAPI.TicketMessageDto>;
     /**
      * The status of the conversation
      */
     status: 'Unprocessed' | 'Processing' | 'Unhandled' | 'Responded' | 'Error' | 'Escalated' | 'Processed';
+    /**
+     * The tags of the conversation
+     */
+    tags: Array<string>;
     /**
      * The timestamp of when the ticket was last updated in our system.
      */
     updatedAt: string;
 }
-export declare namespace ChatGetResponse {
-    interface Event {
-        /**
-         * The ID of the event
-         */
-        id: string;
-        /**
-         * The timestamp of the event
-         */
-        createdAt: string;
-        /**
-         * Any specific data associated with the event
-         */
-        data: unknown;
-        /**
-         * The type of the event
-         */
-        type: 'ASSIGNED' | 'CLOSED' | 'ESCALATED' | 'ESCALATION_REQUEST' | 'PROCESSING_CANCELLED' | 'HOSTILE_MESSAGE' | 'NEW_TICKET';
-    }
-    interface Message {
-        /**
-         * The ID of the conversation message
-         */
-        id: string;
-        /**
-         * Attachments that were attached to the message
-         */
-        attachments: Array<Message.Attachment>;
-        /**
-         * The content of the message. Markdown on plain text.
-         */
-        content: string;
-        /**
-         * The timestamp of the message.
-         */
-        createdAt: string;
-        /**
-         * The raw content of the message. Usually HTML.
-         */
-        rawContent: string;
-        /**
-         * The type of the message
-         */
-        type: 'CUSTOMER' | 'BOT_RESPONSE' | 'PENDING_RESPONSE' | 'DRAFT_RESPONSE';
-    }
-    namespace Message {
-        interface Attachment {
-            /**
-             * The name of the attachment
-             */
-            name: string;
-            /**
-             * The type of the attachment
-             */
-            type: string;
-            /**
-             * The URL of the attachment
-             */
-            url: string;
-        }
-    }
-}
 export interface ChatStartResponse {
     /**
      * The ID of the conversation
@@ -287,7 +172,7 @@ export interface ChatStartResponse {
      * The events that have occurred in the conversation. Can be used for deriving more
      * information about the conversation.
      */
-    events: Array<ChatStartResponse.Event>;
+    events: Array<ConversationAPI.TicketEvent>;
     /**
      * The url of the conversation in the Lorikeet dashboard
      */
@@ -296,32 +181,16 @@ export interface ChatStartResponse {
      * The status of the conversation
      */
     status: 'Unprocessed' | 'Processing' | 'Unhandled' | 'Responded' | 'Error' | 'Escalated' | 'Processed';
-}
-export declare namespace ChatStartResponse {
-    interface Event {
-        /**
-         * The ID of the event
-         */
-        id: string;
-        /**
-         * The timestamp of the event
-         */
-        createdAt: string;
-        /**
-         * Any specific data associated with the event
-         */
-        data: unknown;
-        /**
-         * The type of the event
-         */
-        type: 'ASSIGNED' | 'CLOSED' | 'ESCALATED' | 'ESCALATION_REQUEST' | 'PROCESSING_CANCELLED' | 'HOSTILE_MESSAGE' | 'NEW_TICKET';
-    }
+    /**
+     * The tags of the conversation
+     */
+    tags: Array<string>;
 }
 export interface ChatGenerateParams {
     /**
      * Attachments to be sent with the message
      */
-    attachments: Array<ChatGenerateParams.Attachment>;
+    attachments: Array<ConversationAPI.AttachmentDto>;
     /**
      * The ID of the conversation
      */
@@ -337,20 +206,6 @@ export interface ChatGenerateParams {
     customer?: ChatGenerateParams.Customer;
 }
 export declare namespace ChatGenerateParams {
-    interface Attachment {
-        /**
-         * The name of the attachment
-         */
-        name: string;
-        /**
-         * The type of the attachment
-         */
-        type: string;
-        /**
-         * The URL of the attachment
-         */
-        url: string;
-    }
     /**
      * Any additional customer information, that has changed in the course of the
      * conversation.

package/resources/conversation/chat.d.ts.map

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package/resources/conversation/chat.mjs.map

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package/resources/conversation/conversation.d.ts

@@ -1,4 +1,5 @@
 import { APIResource } from "../../resource.js";
+import * as Core from "../../core.js";
 import * as ChatAPI from "./chat.js";
 import { Chat, ChatGenerateParams, ChatGenerateResponse, ChatGetParams, ChatGetResponse, ChatStartParams, ChatStartResponse } from "./chat.js";
 import * as EmailAPI from "./email.js";
@@ -6,8 +7,123 @@ import { Email, EmailGenerateParams, EmailGenerateResponse, EmailGetParams, Emai
 export declare class Conversation extends APIResource {
     email: EmailAPI.Email;
     chat: ChatAPI.Chat;
+    /**
+     * @example
+     * ```ts
+     * const conversation = await client.conversation.create({
+     *   customerId: '1234567890',
+     *   phoneNumber: '0412745903',
+     *   'x-lorikeet-voice-public-key':
+     *     'x-lorikeet-voice-public-key',
+     * });
+     * ```
+     */
+    create(params: ConversationCreateParams, options?: Core.RequestOptions): Core.APIPromise<ConversationCreateResponse>;
+    /**
+     * @example
+     * ```ts
+     * const response =
+     *   await client.conversation.retrieveTranscript('ticketId', {
+     *     'x-lorikeet-voice-public-key':
+     *       'x-lorikeet-voice-public-key',
+     *   });
+     * ```
+     */
+    retrieveTranscript(ticketId: string, params: ConversationRetrieveTranscriptParams, options?: Core.RequestOptions): Core.APIPromise<ConversationRetrieveTranscriptResponse>;
+}
+export interface AttachmentDto {
+    /**
+     * The name of the attachment
+     */
+    name: string;
+    /**
+     * The type of the attachment
+     */
+    type: string;
+    /**
+     * The URL of the attachment
+     */
+    url: string;
+}
+export interface TicketEvent {
+    /**
+     * The ID of the event
+     */
+    id: string;
+    /**
+     * The timestamp of the event
+     */
+    createdAt: string;
+    /**
+     * Any specific data associated with the event
+     */
+    data: unknown;
+    /**
+     * The type of the event
+     */
+    type: 'ASSIGNED' | 'CLOSED' | 'ESCALATED' | 'ESCALATION_REQUEST' | 'PROCESSING_CANCELLED' | 'HOSTILE_MESSAGE' | 'NEW_TICKET' | 'CALL_ENDED';
+}
+export interface TicketMessageDto {
+    /**
+     * The ID of the conversation message
+     */
+    id: string;
+    /**
+     * Attachments that were attached to the message
+     */
+    attachments: Array<AttachmentDto>;
+    /**
+     * The content of the message. Markdown on plain text.
+     */
+    content: string;
+    /**
+     * The timestamp of the message.
+     */
+    createdAt: string;
+    /**
+     * The raw content of the message. Usually HTML.
+     */
+    rawContent: string;
+    /**
+     * The type of the message
+     */
+    type: 'CUSTOMER' | 'BOT_RESPONSE' | 'PENDING_RESPONSE' | 'DRAFT_RESPONSE';
+}
+export interface ConversationCreateResponse {
+    /**
+     * The id of the ticket created
+     */
+    ticketId: string;
+}
+export interface ConversationRetrieveTranscriptResponse {
+    /**
+     * The custom attributes of the conversation
+     */
+    customAttributes: unknown;
+    /**
+     * The transcript of the conversation
+     */
+    transcript: string;
+}
+export interface ConversationCreateParams {
+    /**
+     * Body param: The id of the customer in the ticketing system
+     */
+    customerId: string;
+    /**
+     * Body param: The phone number of the customer
+     */
+    phoneNumber: string;
+    /**
+     * Header param:
+     */
+    'x-lorikeet-voice-public-key': string;
+}
+export interface ConversationRetrieveTranscriptParams {
+    'x-lorikeet-voice-public-key': string;
 }
 export declare namespace Conversation {
+    export { type AttachmentDto as AttachmentDto, type TicketEvent as TicketEvent, type TicketMessageDto as TicketMessageDto, type ConversationCreateResponse as ConversationCreateResponse, type ConversationRetrieveTranscriptResponse as ConversationRetrieveTranscriptResponse, type ConversationCreateParams as ConversationCreateParams, type ConversationRetrieveTranscriptParams as ConversationRetrieveTranscriptParams, };
     export { Email as Email, type EmailGenerateResponse as EmailGenerateResponse, type EmailGetResponse as EmailGetResponse, type EmailStartResponse as EmailStartResponse, type EmailGenerateParams as EmailGenerateParams, type EmailGetParams as EmailGetParams, type EmailStartParams as EmailStartParams, };
     export { Chat as Chat, type ChatGenerateResponse as ChatGenerateResponse, type ChatGetResponse as ChatGetResponse, type ChatStartResponse as ChatStartResponse, type ChatGenerateParams as ChatGenerateParams, type ChatGetParams as ChatGetParams, type ChatStartParams as ChatStartParams, };
 }

package/resources/conversation/conversation.d.ts.map

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package/resources/conversation/conversation.js

@@ -36,6 +36,42 @@ class Conversation extends resource_1.APIResource {
         this.email = new EmailAPI.Email(this._client);
         this.chat = new ChatAPI.Chat(this._client);
     }
+    /**
+     * @example
+     * ```ts
+     * const conversation = await client.conversation.create({
+     *   customerId: '1234567890',
+     *   phoneNumber: '0412745903',
+     *   'x-lorikeet-voice-public-key':
+     *     'x-lorikeet-voice-public-key',
+     * });
+     * ```
+     */
+    create(params, options) {
+        const { 'x-lorikeet-voice-public-key': xLorikeetVoicePublicKey, ...body } = params;
+        return this._client.post('/v1/conversation/new', {
+            body,
+            ...options,
+            headers: { 'x-lorikeet-voice-public-key': xLorikeetVoicePublicKey, ...options?.headers },
+        });
+    }
+    /**
+     * @example
+     * ```ts
+     * const response =
+     *   await client.conversation.retrieveTranscript('ticketId', {
+     *     'x-lorikeet-voice-public-key':
+     *       'x-lorikeet-voice-public-key',
+     *   });
+     * ```
+     */
+    retrieveTranscript(ticketId, params, options) {
+        const { 'x-lorikeet-voice-public-key': xLorikeetVoicePublicKey } = params;
+        return this._client.get(`/v1/conversation/transcript/${ticketId}`, {
+            ...options,
+            headers: { 'x-lorikeet-voice-public-key': xLorikeetVoicePublicKey, ...options?.headers },
+        });
+    }
 }
 exports.Conversation = Conversation;
 Conversation.Email = email_1.Email;

package/resources/conversation/conversation.js.map

@@ -1 +1 @@
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+{"version":3,"file":"conversation.js","sourceRoot":"","sources":["../../src/resources/conversation/conversation.ts"],"names":[],"mappings":";AAAA,sFAAsF;;;;;;;;;;;;;;;;;;;;;;;;;;AAEtF,gDAA6C;AAE7C,mDAAkC;AAClC,oCAQgB;AAChB,qDAAoC;AACpC,sCAQiB;AAEjB,MAAa,YAAa,SAAQ,sBAAW;IAA7C;;QACE,UAAK,GAAmB,IAAI,QAAQ,CAAC,KAAK,CAAC,IAAI,CAAC,OAAO,CAAC,CAAC;QACzD,SAAI,GAAiB,IAAI,OAAO,CAAC,IAAI,CAAC,IAAI,CAAC,OAAO,CAAC,CAAC;IA8CtD,CAAC;IA5CC;;;;;;;;;;OAUG;IACH,MAAM,CACJ,MAAgC,EAChC,OAA6B;QAE7B,MAAM,EAAE,6BAA6B,EAAE,uBAAuB,EAAE,GAAG,IAAI,EAAE,GAAG,MAAM,CAAC;QACnF,OAAO,IAAI,CAAC,OAAO,CAAC,IAAI,CAAC,sBAAsB,EAAE;YAC/C,IAAI;YACJ,GAAG,OAAO;YACV,OAAO,EAAE,EAAE,6BAA6B,EAAE,uBAAuB,EAAE,GAAG,OAAO,EAAE,OAAO,EAAE;SACzF,CAAC,CAAC;IACL,CAAC;IAED;;;;;;;;;OASG;IACH,kBAAkB,CAChB,QAAgB,EAChB,MAA4C,EAC5C,OAA6B;QAE7B,MAAM,EAAE,6BAA6B,EAAE,uBAAuB,EAAE,GAAG,MAAM,CAAC;QAC1E,OAAO,IAAI,CAAC,OAAO,CAAC,GAAG,CAAC,+BAA+B,QAAQ,EAAE,EAAE;YACjE,GAAG,OAAO;YACV,OAAO,EAAE,EAAE,6BAA6B,EAAE,uBAAuB,EAAE,GAAG,OAAO,EAAE,OAAO,EAAE;SACzF,CAAC,CAAC;IACL,CAAC;CACF;AAhDD,oCAgDC;AAyHD,YAAY,CAAC,KAAK,GAAG,aAAK,CAAC;AAC3B,YAAY,CAAC,IAAI,GAAG,WAAI,CAAC"}

package/resources/conversation/conversation.mjs

@@ -10,6 +10,42 @@ export class Conversation extends APIResource {
         this.email = new EmailAPI.Email(this._client);
         this.chat = new ChatAPI.Chat(this._client);
     }
+    /**
+     * @example
+     * ```ts
+     * const conversation = await client.conversation.create({
+     *   customerId: '1234567890',
+     *   phoneNumber: '0412745903',
+     *   'x-lorikeet-voice-public-key':
+     *     'x-lorikeet-voice-public-key',
+     * });
+     * ```
+     */
+    create(params, options) {
+        const { 'x-lorikeet-voice-public-key': xLorikeetVoicePublicKey, ...body } = params;
+        return this._client.post('/v1/conversation/new', {
+            body,
+            ...options,
+            headers: { 'x-lorikeet-voice-public-key': xLorikeetVoicePublicKey, ...options?.headers },
+        });
+    }
+    /**
+     * @example
+     * ```ts
+     * const response =
+     *   await client.conversation.retrieveTranscript('ticketId', {
+     *     'x-lorikeet-voice-public-key':
+     *       'x-lorikeet-voice-public-key',
+     *   });
+     * ```
+     */
+    retrieveTranscript(ticketId, params, options) {
+        const { 'x-lorikeet-voice-public-key': xLorikeetVoicePublicKey } = params;
+        return this._client.get(`/v1/conversation/transcript/${ticketId}`, {
+            ...options,
+            headers: { 'x-lorikeet-voice-public-key': xLorikeetVoicePublicKey, ...options?.headers },
+        });
+    }
 }
 Conversation.Email = Email;
 Conversation.Chat = Chat;

package/resources/conversation/conversation.mjs.map

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