@lightworkai.official/debug-capture 0.14.3 → 0.16.0

package/src/ui/callFrame.ts

@@ -0,0 +1,240 @@
+/**
+ * The call, in this app — the support host's own call UI in a frame (0.16; the support host's docs/CALLS-PLAN.md §15).
+ *
+ * A reporter used to answer in a new tab on the support host: a hand-off, a popup a browser might block, and the app
+ * with the problem left behind just when the team asks to see it. Now the support host's `/embed/call` opens here, in a
+ * frame of our own — the same ring card, call corner, screen-sharing question and voice settings as its portal, so
+ * they never drift apart — signed in by the token the portal button uses, given the microphone, camera and screen.
+ *
+ * The frame says how to hold it (its messages, below): ready, its size and whether a moment covers the page, a drag
+ * of its top line, done, failed. We listen only to that frame's own window, from the support host's origin.
+ *
+ * Its own shadow root, like the ring card: it lands on pages we do not control. Marked as ours, so a report filed
+ * during a call does not photograph it.
+ */
+
+const HOST_TAG = "lw-call-frame";
+const SOURCE = "lw-call";
+const MARGIN = 16;
+/** The call corner's width — the support host's dock, plus the frame's room for its shadow. */
+const CARD_WIDTH = 368;
+
+export type FrameLayout = "card" | "full";
+export interface FrameMessage {
+  source?: string;
+  type?: string;
+  width?: number;
+  height?: number;
+  layout?: FrameLayout;
+  phase?: "start" | "move" | "end";
+  x?: number;
+  y?: number;
+  reason?: string;
+}
+export interface FrameHandlers {
+  /** The call is on screen in the frame. */
+  ready(): void;
+  /** Nothing left to show — the frame is gone already. */
+  done(): void;
+  /** It could not sign in or never came up — the frame is gone; the caller's own card carries the call. */
+  failed(reason: string): void;
+}
+
+let host: HTMLElement | null = null;
+let frame: HTMLIFrameElement | null = null;
+let callId: string | null = null;
+let origin = "";
+let handlers: FrameHandlers | null = null;
+let layout: FrameLayout = "card";
+let size = { width: CARD_WIDTH, height: 0 };
+let readyTimer: ReturnType<typeof setTimeout> | undefined;
+let isReady = false;
+/** Where the corner was moved to (left, top), or null: bottom right. Kept for this tab. */
+let placed: { x: number; y: number } | null = null;
+let drag: { sx: number; sy: number; x: number; y: number } | null = null;
+const PLACE_KEY = "lw-call-frame-place";
+
+/** The support host's page for this call. Pure, for the tests. */
+export function frameUrl(supportHost: string, realmKey: string, token: string, id: string): string {
+  const url = new URL("embed/call", supportHost.endsWith("/") ? supportHost : `${supportHost}/`);
+  url.searchParams.set("realm", realmKey);
+  url.searchParams.set("token", token);
+  url.searchParams.set("call", id);
+  return url.toString();
+}
+
+/** Within the window, by at least the margin — a corner dragged off screen comes back. Pure, for the tests. */
+export function clampTo(p: { x: number; y: number }, box: { w: number; h: number }, view: { w: number; h: number }): { x: number; y: number } {
+  return {
+    x: Math.min(Math.max(p.x, MARGIN / 2), Math.max(MARGIN / 2, view.w - box.w - MARGIN / 2)),
+    y: Math.min(Math.max(p.y, MARGIN / 2), Math.max(MARGIN / 2, view.h - box.h - MARGIN / 2)),
+  };
+}
+
+/** Is this message from our frame, about the call? */
+export function fromFrame(e: { origin: string; source: unknown; data: unknown }, expected: { origin: string; window: unknown }): FrameMessage | null {
+  if (e.origin !== expected.origin || e.source !== expected.window) return null;
+  const d = e.data as FrameMessage | null;
+  return d && typeof d === "object" && d.source === SOURCE && typeof d.type === "string" ? d : null;
+}
+
+export function callFrameFor(): string | null {
+  return host?.isConnected ? callId : null;
+}
+
+/** Open the call's frame — once per call; the same call again changes nothing. Shown when it says it is ready. */
+export function openCallFrame(src: string, id: string, h: FrameHandlers, readyWithinMs = 15_000): void {
+  if (typeof document === "undefined") return;
+  if (callId === id && host?.isConnected) return;
+  closeCallFrame();
+  callId = id;
+  handlers = h;
+  isReady = false;
+  layout = "card";
+  size = { width: CARD_WIDTH, height: 0 };
+  origin = new URL(src).origin;
+  try {
+    placed = JSON.parse(sessionStorage.getItem(PLACE_KEY) ?? "null");
+  } catch {
+    placed = null;
+  }
+  host = document.createElement(HOST_TAG);
+  host.dataset.debugReporter = "true";
+  const root = host.attachShadow({ mode: "open" });
+  const style = document.createElement("style");
+  style.textContent = `:host { all: initial; }
+iframe { position: fixed; z-index: 2147483003; border: 0; background: transparent; color-scheme: normal; visibility: hidden; }
+iframe.on { visibility: visible; }`;
+  frame = document.createElement("iframe");
+  // What a call needs: to hear and be heard, to show a face or a screen, to play the other side's voice.
+  frame.allow = "microphone; camera; display-capture; autoplay; clipboard-write; fullscreen";
+  frame.title = "สายจากทีมงาน";
+  frame.dataset.lwCallFrame = id;
+  frame.setAttribute("allowtransparency", "true");
+  frame.src = src;
+  root.append(style, frame);
+  document.body.append(host);
+  place();
+  window.addEventListener("message", onMessage);
+  window.addEventListener("resize", place);
+  // Never came up — a host that forbids the frame, a network that dropped it: the caller's card carries the call.
+  readyTimer = setTimeout(() => {
+    if (!isReady) fail("timeout");
+  }, readyWithinMs);
+}
+
+export function closeCallFrame(): void {
+  clearTimeout(readyTimer);
+  window.removeEventListener("message", onMessage);
+  window.removeEventListener("resize", place);
+  host?.remove();
+  host = null;
+  frame = null;
+  callId = null;
+  handlers = null;
+  drag = null;
+}
+
+function fail(reason: string): void {
+  const h = handlers;
+  closeCallFrame();
+  h?.failed(reason);
+}
+
+function onMessage(e: MessageEvent): void {
+  if (!frame) return;
+  const m = fromFrame(e, { origin, window: frame.contentWindow });
+  if (!m) return;
+  switch (m.type) {
+    case "ready":
+      isReady = true;
+      clearTimeout(readyTimer);
+      frame.classList.add("on");
+      handlers?.ready();
+      return;
+    case "size":
+      if (typeof m.width === "number" && typeof m.height === "number") size = { width: m.width, height: m.height };
+      if (m.layout === "card" || m.layout === "full") {
+        // About to cover the page: the call is told where its corner is, so it stays there while the frame grows.
+        if (m.layout === "full" && layout === "card") tellCorner();
+        layout = m.layout;
+      }
+      return place();
+    case "drag":
+      return onDrag(m);
+    case "home":
+      placed = null;
+      savePlace();
+      return place();
+    case "done": {
+      const h = handlers;
+      closeCallFrame();
+      h?.done();
+      return;
+    }
+    case "failed":
+      return fail(m.reason ?? "failed");
+  }
+}
+
+/** The corner moved by its top line: from where the press began, by how far the pointer went on the screen. */
+function onDrag(m: FrameMessage): void {
+  if (!frame || layout !== "card" || typeof m.x !== "number" || typeof m.y !== "number") return;
+  if (m.phase === "start") {
+    const r = frame.getBoundingClientRect();
+    drag = { sx: m.x, sy: m.y, x: r.left, y: r.top };
+    return;
+  }
+  if (!drag) return;
+  placed = clampTo({ x: drag.x + (m.x - drag.sx), y: drag.y + (m.y - drag.sy) }, boxOf(), viewOf());
+  place();
+  if (m.phase === "end") {
+    drag = null;
+    savePlace();
+  }
+}
+
+/** Where the corner is on the page — the frame asks nothing else of us, and is told nothing else. */
+function tellCorner(): void {
+  if (!frame?.contentWindow) return;
+  const r = frame.getBoundingClientRect();
+  frame.contentWindow.postMessage({ source: "lw-call-host", type: "corner", x: Math.round(r.left), y: Math.round(r.top), width: Math.round(r.width) }, origin);
+}
+
+function savePlace(): void {
+  try {
+    if (placed) sessionStorage.setItem(PLACE_KEY, JSON.stringify(placed));
+    else sessionStorage.removeItem(PLACE_KEY);
+  } catch {
+    /* this tab only, when it can */
+  }
+}
+
+const viewOf = () => ({ w: window.innerWidth, h: window.innerHeight });
+/**
+ * The corner: always the dock's width — the call fills whatever width it is given, so a width it reported while it
+ * had the whole window must never come back as the corner's (measured: 1264 px after a screen share) — and the
+ * height it says it needs.
+ */
+function boxOf(): { w: number; h: number } {
+  const view = viewOf();
+  return { w: Math.min(CARD_WIDTH, view.w - MARGIN), h: Math.min(size.height || 0, view.h - MARGIN) };
+}
+
+/** The whole window for a moment that covers it; otherwise the corner — bottom right, or where it was moved. */
+function place(): void {
+  if (!frame) return;
+  const s = frame.style;
+  if (layout === "full") {
+    Object.assign(s, { left: "0px", top: "0px", right: "", bottom: "", width: "100vw", height: "100vh" });
+    return;
+  }
+  const box = boxOf();
+  const narrow = viewOf().w < 480;
+  s.width = narrow ? `calc(100vw - ${MARGIN}px)` : `${box.w}px`;
+  s.height = `${box.h}px`;
+  if (placed && !narrow) {
+    const p = clampTo(placed, box, viewOf());
+    Object.assign(s, { left: `${p.x}px`, top: `${p.y}px`, right: "", bottom: "" });
+  } else Object.assign(s, { left: narrow ? `${MARGIN / 2}px` : "", top: "", right: narrow ? "" : `${MARGIN / 2}px`, bottom: `${MARGIN / 2}px` });
+}

package/src/ui/ring.ts

@@ -0,0 +1,258 @@
+/**
+ * A call from the support team, rung in the host app (live.ts).
+ *
+ * The call itself happens on the support host — its media code, its screen
+ * sharing, its dock — so this card does one thing: say who is calling and
+ * about what, and open the reporter's request there to answer it. A soft ring
+ * and the tab's title too, because a call that rings in a background tab and
+ * says nothing is a missed call.
+ *
+ * Its own shadow root and styles, like the dialog, the toast and the hand-off:
+ * it lands on pages we do not control. Marked as ours, so a report filed while
+ * it is up does not photograph it.
+ */
+import { getConfig } from "../config";
+import { containKeys } from "./keys";
+import { strings } from "./strings";
+
+const HOST_TAG = "lw-call-ring";
+
+const CSS = `
+:host { all: initial; }
+.card {
+  position: fixed; right: 16px; bottom: 16px; z-index: 2147483002;
+  width: min(340px, calc(100vw - 32px)); box-sizing: border-box;
+  padding: 16px; border-radius: 16px; background: #fff; color: #0f172a;
+  border: 1px solid #e2e8f0; box-shadow: 0 24px 60px rgba(15, 23, 42, 0.24);
+  font-family: system-ui, -apple-system, "Segoe UI", Roboto, "Noto Sans Thai", sans-serif;
+  animation: in 200ms cubic-bezier(0.16, 1, 0.3, 1);
+}
+@media (max-width: 480px) { .card { right: 8px; left: 8px; bottom: 8px; width: auto; } }
+.head { display: flex; align-items: center; gap: 12px; }
+.icon {
+  position: relative; flex: none; width: 44px; height: 44px; border-radius: 50%;
+  display: grid; place-items: center; background: #ecfdf5; color: #059669;
+}
+.icon::after {
+  content: ""; position: absolute; inset: 0; border-radius: 50%;
+  background: rgba(16, 185, 129, 0.25); animation: ping 1.4s ease-out infinite;
+}
+.icon svg { position: relative; width: 20px; height: 20px; }
+h2 { margin: 0; font-size: 15px; font-weight: 600; line-height: 1.4; }
+.about { margin: 2px 0 0; font-size: 12px; color: #475569; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; max-width: 250px; }
+.how { margin: 10px 0 0; font-size: 12px; line-height: 1.6; color: #64748b; }
+.how a { color: #0369a1; font-weight: 600; }
+.actions { display: flex; gap: 8px; margin-top: 12px; }
+.actions button {
+  flex: 1; box-sizing: border-box; display: inline-flex; align-items: center; justify-content: center;
+  height: 40px; padding: 0 12px; border-radius: 999px; font: inherit; font-size: 14px; font-weight: 600; cursor: pointer;
+}
+.decline { border: 1px solid #fecdd3; background: #fff1f2; color: #be123c; }
+.decline:hover { background: #ffe4e6; }
+.open { border: none; background: #059669; color: #fff; }
+.open:hover { background: #047857; }
+.close { border: 1px solid #e2e8f0; background: #fff; color: #334155; }
+.actions button:focus-visible { outline: 2px solid #0ea5e9; outline-offset: 2px; }
+@keyframes in { from { opacity: 0; transform: translateY(8px); } to { opacity: 1; transform: none; } }
+@keyframes ping { from { transform: scale(1); opacity: 1; } to { transform: scale(1.6); opacity: 0; } }
+@media (prefers-reduced-motion: reduce) { .card { animation: none; } .icon::after { animation: none; opacity: 0; } }
+`;
+
+const PHONE = `<svg viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" aria-hidden="true"><path d="M22 16.92v3a2 2 0 0 1-2.18 2 19.79 19.79 0 0 1-8.63-3.07 19.5 19.5 0 0 1-6-6 19.79 19.79 0 0 1-3.07-8.67A2 2 0 0 1 4.11 2h3a2 2 0 0 1 2 1.72c.13.96.36 1.9.7 2.81a2 2 0 0 1-.45 2.11L8.09 9.91a16 16 0 0 0 6 6l1.27-1.27a2 2 0 0 1 2.11-.45c.91.34 1.85.57 2.81.7A2 2 0 0 1 22 16.92z"/></svg>`;
+
+export interface RingCall {
+  id: string;
+  ticketKey: string;
+  ticketTitle: string;
+}
+
+export interface RingHandlers {
+  /** Runs INSIDE the press: a tab can be opened only there, before anything is awaited. */
+  open: () => void;
+  decline: () => void;
+}
+
+let host: HTMLElement | null = null;
+let shownId: string | null = null;
+let titleBefore: string | null = null;
+
+/** "เรื่อง CALL-12 · title" — the line under the card's title. Pure, for the tests. */
+export function ringAbout(template: string, call: RingCall): string {
+  return template.replace("{key}", call.ticketKey).replace("{title}", call.ticketTitle);
+}
+
+const t = () => strings(getConfig().locale);
+
+function mount(): ShadowRoot | null {
+  if (typeof document === "undefined") return null;
+  if (host?.isConnected) return host.shadowRoot;
+  host = document.createElement(HOST_TAG);
+  host.dataset.debugReporter = "true";
+  const root = host.attachShadow({ mode: "open" });
+  containKeys(root);
+  document.body.append(host);
+  return root;
+}
+
+/** Show the ring for this call — once; the same call again changes nothing. */
+export function showRing(call: RingCall, handlers: RingHandlers): void {
+  if (shownId === call.id && host?.isConnected) return;
+  const root = mount();
+  if (!root) return;
+  shownId = call.id;
+  const s = t();
+  root.innerHTML = "";
+  const style = document.createElement("style");
+  style.textContent = CSS;
+  const card = document.createElement("div");
+  card.className = "card";
+  card.setAttribute("role", "alertdialog");
+  card.setAttribute("aria-label", s.ringTitle);
+  card.dataset.lwCallRing = call.id;
+  const head = document.createElement("div");
+  head.className = "head";
+  const icon = document.createElement("span");
+  icon.className = "icon";
+  icon.innerHTML = PHONE;
+  const words = document.createElement("div");
+  const h = document.createElement("h2");
+  h.textContent = s.ringTitle;
+  const about = document.createElement("p");
+  about.className = "about";
+  about.textContent = ringAbout(s.ringAbout, call);
+  about.title = about.textContent;
+  words.append(h, about);
+  head.append(icon, words);
+  const how = document.createElement("p");
+  how.className = "how";
+  how.textContent = s.ringHow;
+  const actions = document.createElement("div");
+  actions.className = "actions";
+  const decline = document.createElement("button");
+  decline.type = "button";
+  decline.className = "decline";
+  decline.textContent = s.ringDecline;
+  decline.dataset.lwRing = "decline";
+  decline.onclick = () => handlers.decline();
+  const open = document.createElement("button");
+  open.type = "button";
+  open.className = "open";
+  open.textContent = s.ringOpen;
+  open.dataset.lwRing = "open";
+  open.onclick = () => handlers.open();
+  actions.append(decline, open);
+  card.append(head, how, actions);
+  root.append(style, card);
+  startTone();
+  if (titleBefore === null) {
+    titleBefore = document.title;
+    document.title = `${s.ringTab} — ${titleBefore}`;
+  }
+  open.focus({ preventScroll: true });
+}
+
+/** Opened: the card says where to answer, and stops ringing. `blockedUrl` — the browser refused the tab: a link, which is a fresh press. */
+export function ringOpened(blockedUrl?: string): void {
+  const root = host?.shadowRoot;
+  if (!root) return;
+  stopTone();
+  restoreTitle();
+  const s = t();
+  const how = root.querySelector(".how");
+  const actions = root.querySelector(".actions");
+  if (how) {
+    how.textContent = "";
+    if (blockedUrl) {
+      const a = document.createElement("a");
+      a.href = blockedUrl;
+      a.target = "_blank";
+      a.rel = "noopener";
+      a.textContent = s.ringBlocked;
+      a.dataset.lwRing = "link";
+      a.onclick = () => window.setTimeout(() => ringOpened(), 0);
+      how.append(a);
+    } else how.textContent = s.ringOpened;
+  }
+  if (actions) {
+    actions.innerHTML = "";
+    const close = document.createElement("button");
+    close.type = "button";
+    close.className = "close";
+    close.textContent = s.ringClose;
+    close.dataset.lwRing = "close";
+    close.onclick = () => hideRing();
+    actions.append(close);
+  }
+}
+
+/**
+ * The call's own frame is up (ui/callFrame, 0.16): its ring card is the one to press, so ours steps out of sight —
+ * the ring and the title stay, rung from this page, until the call stops ringing. `false` brings ours back (the frame
+ * failed: our card carries the call again).
+ */
+export function quietRing(id: string, quiet = true): void {
+  if (!host?.isConnected || shownId !== id) return;
+  host.style.display = quiet ? "none" : "";
+}
+
+/** The call is no longer ringing for this person — answered, declined, missed or ended. */
+export function hideRing(id?: string): void {
+  if (id && shownId && id !== shownId) return;
+  stopTone();
+  restoreTitle();
+  host?.remove();
+  host = null;
+  shownId = null;
+}
+
+export function ringShownFor(): string | null {
+  return host?.isConnected ? shownId : null;
+}
+
+function restoreTitle(): void {
+  if (titleBefore === null || typeof document === "undefined") return;
+  if (document.title.startsWith(t().ringTab)) document.title = titleBefore;
+  titleBefore = null;
+}
+
+/* ── A soft ring: two notes every two seconds, as the support host's own ── */
+
+let audio: AudioContext | null = null;
+let toneTimer: ReturnType<typeof setInterval> | undefined;
+
+function startTone(): void {
+  stopTone();
+  const w = window as unknown as { AudioContext?: typeof AudioContext; webkitAudioContext?: typeof AudioContext };
+  const Ctx = w.AudioContext ?? w.webkitAudioContext;
+  if (!Ctx) return;
+  try {
+    const ctx = audio ?? new Ctx();
+    audio = ctx;
+    // A page nobody has pressed anything on may not play sound — then the card and the title carry it.
+    void ctx.resume?.().catch(() => undefined);
+  } catch {
+    return;
+  }
+  const beep = () => {
+    if (!audio || audio.state !== "running") return;
+    const now = audio.currentTime;
+    for (const [i, f] of [660, 880].entries()) {
+      const osc = audio.createOscillator();
+      const gain = audio.createGain();
+      osc.frequency.value = f;
+      gain.gain.setValueAtTime(0.0001, now + i * 0.22);
+      gain.gain.exponentialRampToValueAtTime(0.08, now + i * 0.22 + 0.02);
+      gain.gain.exponentialRampToValueAtTime(0.0001, now + i * 0.22 + 0.2);
+      osc.connect(gain).connect(audio.destination);
+      osc.start(now + i * 0.22);
+      osc.stop(now + i * 0.22 + 0.21);
+    }
+  };
+  beep();
+  toneTimer = setInterval(beep, 2200);
+}
+
+function stopTone(): void {
+  clearInterval(toneTimer);
+  toneTimer = undefined;
+}

package/src/ui/strings.ts

@@ -108,6 +108,16 @@ export interface Strings {
   /** Carry `{n}`. */
   days: string;
   hours: string;
+  /** A call from the support team (ui/ring). `ringAbout` carries `{key}` and `{title}`. */
+  ringTitle: string;
+  ringAbout: string;
+  ringHow: string;
+  ringOpen: string;
+  ringDecline: string;
+  ringOpened: string;
+  ringBlocked: string;
+  ringClose: string;
+  ringTab: string;
 }
 
 const th: Strings = {
@@ -183,6 +193,15 @@ const th: Strings = {
   requestLeavesWhat: "บันทึกการใช้งานของหน้านี้ — ใช้กับการแจ้งปัญหาเท่านั้น",
   days: "{n} วัน",
   hours: "{n} ชั่วโมง",
+  ringTitle: "ทีมงานกำลังโทรหาคุณ",
+  ringAbout: "เรื่อง {key} · {title}",
+  ringHow: "รับสายในหน้าคำร้องของคุณ — เปิดในแท็บใหม่ ไม่ต้องเข้าสู่ระบบอีก",
+  ringOpen: "เปิดเพื่อรับสาย",
+  ringDecline: "ไม่รับ",
+  ringOpened: "เปิดหน้ารับสายแล้ว — กด รับสาย ในแท็บที่เปิดขึ้น",
+  ringBlocked: "เบราว์เซอร์บล็อกแท็บใหม่ — กดที่นี่เพื่อเปิดหน้ารับสาย",
+  ringClose: "ปิด",
+  ringTab: "📞 สายเข้า",
 };
 
 const en: Strings = {
@@ -258,6 +277,15 @@ const en: Strings = {
   requestLeavesWhat: "this page's activity log — it is for problem reports only",
   days: "{n} days",
   hours: "{n} hours",
+  ringTitle: "The support team is calling you",
+  ringAbout: "About {key} · {title}",
+  ringHow: "Answer on your request's page — it opens in a new tab, already signed in",
+  ringOpen: "Open to answer",
+  ringDecline: "Decline",
+  ringOpened: "Opened — press Answer in the new tab",
+  ringBlocked: "Your browser blocked the new tab — open the call here",
+  ringClose: "Close",
+  ringTab: "📞 Incoming call",
 };
 
 export function strings(locale: "th" | "en" | undefined): Strings {