@lightworkai.official/debug-capture 0.14.3 → 0.16.0

package/README.md

@@ -194,6 +194,11 @@ knowing before you ship:
   secret the defaults do not know about.
 - **`module(pathname)`** — becomes the ticket's category. Defaults to the first
   path segment.
+- **`ring`** — a call from the support team rings in your app (see below).
+  Default `true`; `false` leaves calls to the support host.
+- **`callFrame`** — the call itself happens in your app, in the support host's
+  own call UI (0.16, see below). Default `true`; `false` keeps 0.15's card that
+  opens the portal to answer.
 
 ## The other half: letting people track what they reported
 
@@ -339,6 +344,56 @@ thrown for you to handle.
 
 `supportPortalUrl(host, realmKey, token, returnTo?)` is pure and safe to call on a server.
 
+### A call from the support team rings here (0.15)
+
+The support team can call a reporter from their ticket — voice, and their screen
+if they choose to share it. The call happens on the support host; what this
+package adds is the **ring, in your app**: with `identity` configured and calls
+switched on for the desk, the widget holds the person's own live connection to
+the support host (the one their portal tab holds, proven with the same signed
+token, told about their own tickets and calls and nothing else). A call then
+shows as a card — *ทีมงานกำลังโทรหาคุณ · เรื่อง ACME-12* — with **ไม่รับ** and
+**เปิดเพื่อรับสาย**, a soft ring and the tab's title. Opening it takes them to
+that ticket on the support host, signed in, where they answer.
+
+Nothing to wire: it starts with `installDebugCapture()`, once the page has
+settled. It stays silent — no connection, no card, no console noise — without
+`identity`, with calls off for the desk, against a support host older than 0.15,
+or when the token is refused. To leave calls to the support host and its
+invitation instead:
+
+```ts
+configureDebugCapture({ /* … */, ring: false });
+```
+
+A host that renders its own UI (`installDebugCapture({ ui: false })`) can start
+and stop it itself with `startLiveRing()` / `stopLiveRing()`.
+
+### …and the call happens here too (0.16)
+
+Answering no longer leaves your app. When a call rings, the support host's own
+call — the same ring card, call corner, screen-sharing question and voice
+settings its portal shows — opens in a frame in your page, signed in with the
+token your `identity` already provides. The person answers, talks, shows their
+screen (Chrome and Edge share "this tab" in one press) and changes their
+microphone without a new tab; the corner can be dragged anywhere and goes when
+the call ends. While the frame comes up the 0.15 card is there, and if the frame
+cannot come up it stays: **เปิดเพื่อรับสาย** still answers on the portal.
+
+What your app must allow — usually nothing, because most apps set none of these:
+
+- **Framing the support host**: no `frame-src` / `child-src` in your
+  Content-Security-Policy that leaves out the support host's origin.
+- **The microphone, camera and screen in a frame**: no `Permissions-Policy` that
+  forbids `microphone`, `camera` or `display-capture` to the support host (the
+  frame asks for them with `allow=`; your page's own policy has the last word).
+
+To keep 0.15's way — the card, and the portal to answer:
+
+```ts
+configureDebugCapture({ /* … */, callFrame: false });
+```
+
 
 ## Installing
 

package/dist/config.d.ts

@@ -139,6 +139,30 @@ export interface DebugCaptureConfig {
     screenshotFallback?: () => Promise<ToPng | null>;
     /** UI language. Only affects the built-in reporter's own strings. */
     locale?: "th" | "en";
+    /**
+     * The ring for a call from the support team. Default true.
+     *
+     * With `identity` set and calls switched on for the desk, the reporter's own
+     * live connection to the support host is held here — the one their portal
+     * tab holds, proven with the same signed token — so a call from the team
+     * rings in this app, as a card, and opens the reporter's request on the
+     * support host to answer it (the call itself happens there). `false` leaves
+     * calls to the support host and the invitation the team sends.
+     */
+    ring?: boolean;
+    /**
+     * The call itself, in this app. Default true (0.16).
+     *
+     * When a call rings, the support host's own call — its ring card, its call
+     * corner, its screen-sharing question, its voice settings — opens in a frame
+     * in this page, signed in with the same token the portal button uses: the
+     * reporter answers, talks and shows their screen without leaving the app.
+     * The frame needs nothing of the host but leave to frame the support host and
+     * to give it the microphone, camera and screen (no `frame-src` or
+     * `Permissions-Policy` that forbids them). Should the frame not come up, the
+     * card of 0.15 carries the call: open the portal to answer. `false`: always that.
+     */
+    callFrame?: boolean;
     /**
      * Where this library's own notifications go.
      *

package/dist/debug-capture.js

@@ -1,4 +1,4 @@
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+iframe { position: fixed; z-index: 2147483003; border: 0; background: transparent; color-scheme: normal; visibility: hidden; }
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