@keystrokehq/zendesk 0.0.16 → 0.1.2

package/dist/actions/get-ticket-metrics.d.mts

@@ -0,0 +1,70 @@
+import { z } from "zod";
+
+//#region src/actions/get-ticket-metrics.d.ts
+declare const ZendeskGetTicketMetricsInput: z.ZodObject<{
+  sort_by: z.ZodOptional<z.ZodString>;
+  page_size: z.ZodOptional<z.ZodNumber>;
+  page_after: z.ZodOptional<z.ZodString>;
+  page_before: z.ZodOptional<z.ZodString>;
+}, z.core.$strip>;
+declare const ZendeskGetTicketMetricsOutput: z.ZodObject<{
+  count: z.ZodNullable<z.ZodNumber>;
+  next_page: z.ZodOptional<z.ZodNullable<z.ZodString>>;
+  previous_page: z.ZodOptional<z.ZodNullable<z.ZodString>>;
+  ticket_metrics: z.ZodArray<z.ZodObject<{
+    id: z.ZodNullable<z.ZodNumber>;
+    url: z.ZodOptional<z.ZodNullable<z.ZodString>>;
+    reopens: z.ZodOptional<z.ZodNullable<z.ZodNumber>>;
+    replies: z.ZodOptional<z.ZodNullable<z.ZodNumber>>;
+    solved_at: z.ZodOptional<z.ZodNullable<z.ZodString>>;
+    ticket_id: z.ZodNullable<z.ZodNumber>;
+    created_at: z.ZodOptional<z.ZodNullable<z.ZodString>>;
+    updated_at: z.ZodOptional<z.ZodNullable<z.ZodString>>;
+    assigned_at: z.ZodOptional<z.ZodNullable<z.ZodString>>;
+    group_stations: z.ZodOptional<z.ZodNullable<z.ZodNumber>>;
+    assignee_stations: z.ZodOptional<z.ZodNullable<z.ZodNumber>>;
+    status_updated_at: z.ZodOptional<z.ZodNullable<z.ZodString>>;
+    assignee_updated_at: z.ZodOptional<z.ZodNullable<z.ZodString>>;
+    requester_updated_at: z.ZodOptional<z.ZodNullable<z.ZodString>>;
+    initially_assigned_at: z.ZodOptional<z.ZodNullable<z.ZodString>>;
+    reply_time_in_minutes: z.ZodOptional<z.ZodNullable<z.ZodObject<{
+      business: z.ZodOptional<z.ZodNullable<z.ZodNumber>>;
+      calendar: z.ZodOptional<z.ZodNullable<z.ZodNumber>>;
+    }, z.core.$strip>>>;
+    reply_time_in_seconds: z.ZodOptional<z.ZodNullable<z.ZodObject<{
+      business: z.ZodOptional<z.ZodNullable<z.ZodNumber>>;
+      calendar: z.ZodOptional<z.ZodNullable<z.ZodNumber>>;
+    }, z.core.$strip>>>;
+    latest_comment_added_at: z.ZodOptional<z.ZodNullable<z.ZodString>>;
+    on_hold_time_in_minutes: z.ZodOptional<z.ZodNullable<z.ZodObject<{
+      business: z.ZodOptional<z.ZodNullable<z.ZodNumber>>;
+      calendar: z.ZodOptional<z.ZodNullable<z.ZodNumber>>;
+    }, z.core.$strip>>>;
+    custom_status_updated_at: z.ZodOptional<z.ZodNullable<z.ZodString>>;
+    agent_wait_time_in_minutes: z.ZodOptional<z.ZodNullable<z.ZodObject<{
+      business: z.ZodOptional<z.ZodNullable<z.ZodNumber>>;
+      calendar: z.ZodOptional<z.ZodNullable<z.ZodNumber>>;
+    }, z.core.$strip>>>;
+    requester_wait_time_in_minutes: z.ZodOptional<z.ZodNullable<z.ZodObject<{
+      business: z.ZodOptional<z.ZodNullable<z.ZodNumber>>;
+      calendar: z.ZodOptional<z.ZodNullable<z.ZodNumber>>;
+    }, z.core.$strip>>>;
+    full_resolution_time_in_minutes: z.ZodOptional<z.ZodNullable<z.ZodObject<{
+      business: z.ZodOptional<z.ZodNullable<z.ZodNumber>>;
+      calendar: z.ZodOptional<z.ZodNullable<z.ZodNumber>>;
+    }, z.core.$strip>>>;
+    first_resolution_time_in_minutes: z.ZodOptional<z.ZodNullable<z.ZodObject<{
+      business: z.ZodOptional<z.ZodNullable<z.ZodNumber>>;
+      calendar: z.ZodOptional<z.ZodNullable<z.ZodNumber>>;
+    }, z.core.$strip>>>;
+  }, z.core.$strip>>;
+}, z.core.$strip>;
+declare const zendeskGetTicketMetrics: import("@keystrokehq/action").WorkflowActionDefinition<{
+  sort_by?: string | undefined;
+  page_size?: number | undefined;
+  page_after?: string | undefined;
+  page_before?: string | undefined;
+}, unknown, import("@keystrokehq/shared").ResolvedCredentials<readonly [import("@keystrokehq/shared").Credential]>, readonly [import("@keystrokehq/shared").Credential]>;
+//#endregion
+export { zendeskGetTicketMetrics };
+//# sourceMappingURL=get-ticket-metrics.d.mts.map

package/dist/actions/get-ticket-metrics.d.mts.map

@@ -0,0 +1 @@
+{"version":3,"file":"get-ticket-metrics.d.mts","names":[],"sources":["../../src/actions/get-ticket-metrics.ts"],"mappings":";;;cAIa,4BAAA,EAA4B,CAAA,CAAA,SAAA;;;;;;cAoC5B,6BAAA,EAA6B,CAAA,CAAA,SAAA;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;cAO7B,uBAAA,gCAAuB,wBAAA"}

package/dist/actions/get-ticket-metrics.mjs

@@ -0,0 +1,55 @@
+import { action } from "../action.mjs";
+import { z } from "zod";
+//#region src/actions/get-ticket-metrics.ts
+const ZendeskGetTicketMetricsInput = z.object({
+	sort_by: z.string().describe("Field to sort results by. Prefix with '-' for descending order.").optional(),
+	page_size: z.number().int().describe("Number of records per page for cursor pagination (max 100). Use this for large datasets.").optional(),
+	page_after: z.string().describe("Cursor token to fetch records after this position. Obtain from previous response's 'after_cursor'.").optional(),
+	page_before: z.string().describe("Cursor token to fetch records before this position. Obtain from previous response's 'before_cursor'.").optional()
+}).describe("Request parameters for listing ticket metrics with cursor-based pagination and sorting.");
+const ZendeskGetTicketMetrics_TimeMetricsSchema = z.object({
+	business: z.number().int().describe("Business hours duration in minutes").nullable().optional(),
+	calendar: z.number().int().describe("Calendar duration in minutes").nullable().optional()
+}).describe("Time metrics with business and calendar durations in minutes.");
+const ZendeskGetTicketMetrics_TicketMetricSchema = z.object({
+	id: z.number().int().describe("Unique ticket metric ID").nullable(),
+	url: z.string().describe("API URL of the ticket metric").nullable().optional(),
+	reopens: z.number().int().describe("Number of times ticket was reopened").nullable().optional(),
+	replies: z.number().int().describe("Number of replies on the ticket").nullable().optional(),
+	solved_at: z.string().describe("Timestamp when ticket was solved").nullable().optional(),
+	ticket_id: z.number().int().describe("ID of the associated ticket").nullable(),
+	created_at: z.string().describe("Timestamp when the metric was created").nullable().optional(),
+	updated_at: z.string().describe("Timestamp when the metric was last updated").nullable().optional(),
+	assigned_at: z.string().describe("Timestamp when the ticket was assigned").nullable().optional(),
+	group_stations: z.number().int().describe("Number of group changes").nullable().optional(),
+	assignee_stations: z.number().int().describe("Number of assignee changes").nullable().optional(),
+	status_updated_at: z.string().describe("Timestamp of last status change").nullable().optional(),
+	assignee_updated_at: z.string().describe("Timestamp of last assignee update").nullable().optional(),
+	requester_updated_at: z.string().describe("Timestamp of last requester update").nullable().optional(),
+	initially_assigned_at: z.string().describe("Timestamp of initial assignment").nullable().optional(),
+	reply_time_in_minutes: ZendeskGetTicketMetrics_TimeMetricsSchema.nullable().optional(),
+	reply_time_in_seconds: ZendeskGetTicketMetrics_TimeMetricsSchema.nullable().optional(),
+	latest_comment_added_at: z.string().describe("Timestamp of latest comment").nullable().optional(),
+	on_hold_time_in_minutes: ZendeskGetTicketMetrics_TimeMetricsSchema.nullable().optional(),
+	custom_status_updated_at: z.string().describe("Timestamp of custom status update").nullable().optional(),
+	agent_wait_time_in_minutes: ZendeskGetTicketMetrics_TimeMetricsSchema.nullable().optional(),
+	requester_wait_time_in_minutes: ZendeskGetTicketMetrics_TimeMetricsSchema.nullable().optional(),
+	full_resolution_time_in_minutes: ZendeskGetTicketMetrics_TimeMetricsSchema.nullable().optional(),
+	first_resolution_time_in_minutes: ZendeskGetTicketMetrics_TimeMetricsSchema.nullable().optional()
+}).describe("Individual ticket metric record.");
+const zendeskGetTicketMetrics = action("ZENDESK_GET_TICKET_METRICS", {
+	slug: "zendesk-get-ticket-metrics",
+	name: "Get Ticket Metrics",
+	description: "List Ticket Metrics from Zendesk. Returns a list of tickets with their associated metrics including response times, resolution times, and assignment statistics. Use when analyzing ticket performance, agent productivity, or customer satisfaction metrics. This action supports cursor-based pagination via page_size, page_after, and page_before parameters for efficient traversal of large datasets.",
+	input: ZendeskGetTicketMetricsInput,
+	output: z.object({
+		count: z.number().int().describe("Total count of ticket metrics").nullable(),
+		next_page: z.string().describe("URL for next page of results").nullable().optional(),
+		previous_page: z.string().describe("URL for previous page of results").nullable().optional(),
+		ticket_metrics: z.array(ZendeskGetTicketMetrics_TicketMetricSchema).describe("List of ticket metric records")
+	}).describe("Response containing list of ticket metrics with pagination info.")
+});
+//#endregion
+export { zendeskGetTicketMetrics };
+
+//# sourceMappingURL=get-ticket-metrics.mjs.map

package/dist/actions/get-ticket-metrics.mjs.map

@@ -0,0 +1 @@
+{"version":3,"file":"get-ticket-metrics.mjs","names":[],"sources":["../../src/actions/get-ticket-metrics.ts"],"sourcesContent":["import { z } from \"zod\";\n\nimport { action } from \"../action\";\n\nexport const ZendeskGetTicketMetricsInput = z.object({\n  sort_by: z.string().describe(\"Field to sort results by. Prefix with '-' for descending order.\").optional(),\n  page_size: z.number().int().describe(\"Number of records per page for cursor pagination (max 100). Use this for large datasets.\").optional(),\n  page_after: z.string().describe(\"Cursor token to fetch records after this position. Obtain from previous response's 'after_cursor'.\").optional(),\n  page_before: z.string().describe(\"Cursor token to fetch records before this position. Obtain from previous response's 'before_cursor'.\").optional(),\n}).describe(\"Request parameters for listing ticket metrics with cursor-based pagination and sorting.\");\nconst ZendeskGetTicketMetrics_TimeMetricsSchema = z.object({\n  business: z.number().int().describe(\"Business hours duration in minutes\").nullable().optional(),\n  calendar: z.number().int().describe(\"Calendar duration in minutes\").nullable().optional(),\n}).describe(\"Time metrics with business and calendar durations in minutes.\");\nconst ZendeskGetTicketMetrics_TicketMetricSchema = z.object({\n  id: z.number().int().describe(\"Unique ticket metric ID\").nullable(),\n  url: z.string().describe(\"API URL of the ticket metric\").nullable().optional(),\n  reopens: z.number().int().describe(\"Number of times ticket was reopened\").nullable().optional(),\n  replies: z.number().int().describe(\"Number of replies on the ticket\").nullable().optional(),\n  solved_at: z.string().describe(\"Timestamp when ticket was solved\").nullable().optional(),\n  ticket_id: z.number().int().describe(\"ID of the associated ticket\").nullable(),\n  created_at: z.string().describe(\"Timestamp when the metric was created\").nullable().optional(),\n  updated_at: z.string().describe(\"Timestamp when the metric was last updated\").nullable().optional(),\n  assigned_at: z.string().describe(\"Timestamp when the ticket was assigned\").nullable().optional(),\n  group_stations: z.number().int().describe(\"Number of group changes\").nullable().optional(),\n  assignee_stations: z.number().int().describe(\"Number of assignee changes\").nullable().optional(),\n  status_updated_at: z.string().describe(\"Timestamp of last status change\").nullable().optional(),\n  assignee_updated_at: z.string().describe(\"Timestamp of last assignee update\").nullable().optional(),\n  requester_updated_at: z.string().describe(\"Timestamp of last requester update\").nullable().optional(),\n  initially_assigned_at: z.string().describe(\"Timestamp of initial assignment\").nullable().optional(),\n  reply_time_in_minutes: ZendeskGetTicketMetrics_TimeMetricsSchema.nullable().optional(),\n  reply_time_in_seconds: ZendeskGetTicketMetrics_TimeMetricsSchema.nullable().optional(),\n  latest_comment_added_at: z.string().describe(\"Timestamp of latest comment\").nullable().optional(),\n  on_hold_time_in_minutes: ZendeskGetTicketMetrics_TimeMetricsSchema.nullable().optional(),\n  custom_status_updated_at: z.string().describe(\"Timestamp of custom status update\").nullable().optional(),\n  agent_wait_time_in_minutes: ZendeskGetTicketMetrics_TimeMetricsSchema.nullable().optional(),\n  requester_wait_time_in_minutes: ZendeskGetTicketMetrics_TimeMetricsSchema.nullable().optional(),\n  full_resolution_time_in_minutes: ZendeskGetTicketMetrics_TimeMetricsSchema.nullable().optional(),\n  first_resolution_time_in_minutes: ZendeskGetTicketMetrics_TimeMetricsSchema.nullable().optional(),\n}).describe(\"Individual ticket metric record.\");\nexport const ZendeskGetTicketMetricsOutput = z.object({\n  count: z.number().int().describe(\"Total count of ticket metrics\").nullable(),\n  next_page: z.string().describe(\"URL for next page of results\").nullable().optional(),\n  previous_page: z.string().describe(\"URL for previous page of results\").nullable().optional(),\n  ticket_metrics: z.array(ZendeskGetTicketMetrics_TicketMetricSchema).describe(\"List of ticket metric records\"),\n}).describe(\"Response containing list of ticket metrics with pagination info.\");\n\nexport const zendeskGetTicketMetrics = action(\"ZENDESK_GET_TICKET_METRICS\", {\n  slug: \"zendesk-get-ticket-metrics\",\n  name: \"Get Ticket Metrics\",\n  description: \"List Ticket Metrics from Zendesk. Returns a list of tickets with their associated metrics including response times, resolution times, and assignment statistics. Use when analyzing ticket performance, agent productivity, or customer satisfaction metrics. This action supports cursor-based pagination via page_size, page_after, and page_before parameters for efficient traversal of large datasets.\",\n  input: ZendeskGetTicketMetricsInput,\n  output: ZendeskGetTicketMetricsOutput,\n});\n"],"mappings":";;;AAIA,MAAa,+BAA+B,EAAE,OAAO;CACnD,SAAS,EAAE,OAAO,CAAC,CAAC,SAAS,iEAAiE,CAAC,CAAC,SAAS;CACzG,WAAW,EAAE,OAAO,CAAC,CAAC,IAAI,CAAC,CAAC,SAAS,0FAA0F,CAAC,CAAC,SAAS;CAC1I,YAAY,EAAE,OAAO,CAAC,CAAC,SAAS,oGAAoG,CAAC,CAAC,SAAS;CAC/I,aAAa,EAAE,OAAO,CAAC,CAAC,SAAS,sGAAsG,CAAC,CAAC,SAAS;AACpJ,CAAC,CAAC,CAAC,SAAS,yFAAyF;AACrG,MAAM,4CAA4C,EAAE,OAAO;CACzD,UAAU,EAAE,OAAO,CAAC,CAAC,IAAI,CAAC,CAAC,SAAS,oCAAoC,CAAC,CAAC,SAAS,CAAC,CAAC,SAAS;CAC9F,UAAU,EAAE,OAAO,CAAC,CAAC,IAAI,CAAC,CAAC,SAAS,8BAA8B,CAAC,CAAC,SAAS,CAAC,CAAC,SAAS;AAC1F,CAAC,CAAC,CAAC,SAAS,+DAA+D;AAC3E,MAAM,6CAA6C,EAAE,OAAO;CAC1D,IAAI,EAAE,OAAO,CAAC,CAAC,IAAI,CAAC,CAAC,SAAS,yBAAyB,CAAC,CAAC,SAAS;CAClE,KAAK,EAAE,OAAO,CAAC,CAAC,SAAS,8BAA8B,CAAC,CAAC,SAAS,CAAC,CAAC,SAAS;CAC7E,SAAS,EAAE,OAAO,CAAC,CAAC,IAAI,CAAC,CAAC,SAAS,qCAAqC,CAAC,CAAC,SAAS,CAAC,CAAC,SAAS;CAC9F,SAAS,EAAE,OAAO,CAAC,CAAC,IAAI,CAAC,CAAC,SAAS,iCAAiC,CAAC,CAAC,SAAS,CAAC,CAAC,SAAS;CAC1F,WAAW,EAAE,OAAO,CAAC,CAAC,SAAS,kCAAkC,CAAC,CAAC,SAAS,CAAC,CAAC,SAAS;CACvF,WAAW,EAAE,OAAO,CAAC,CAAC,IAAI,CAAC,CAAC,SAAS,6BAA6B,CAAC,CAAC,SAAS;CAC7E,YAAY,EAAE,OAAO,CAAC,CAAC,SAAS,uCAAuC,CAAC,CAAC,SAAS,CAAC,CAAC,SAAS;CAC7F,YAAY,EAAE,OAAO,CAAC,CAAC,SAAS,4CAA4C,CAAC,CAAC,SAAS,CAAC,CAAC,SAAS;CAClG,aAAa,EAAE,OAAO,CAAC,CAAC,SAAS,wCAAwC,CAAC,CAAC,SAAS,CAAC,CAAC,SAAS;CAC/F,gBAAgB,EAAE,OAAO,CAAC,CAAC,IAAI,CAAC,CAAC,SAAS,yBAAyB,CAAC,CAAC,SAAS,CAAC,CAAC,SAAS;CACzF,mBAAmB,EAAE,OAAO,CAAC,CAAC,IAAI,CAAC,CAAC,SAAS,4BAA4B,CAAC,CAAC,SAAS,CAAC,CAAC,SAAS;CAC/F,mBAAmB,EAAE,OAAO,CAAC,CAAC,SAAS,iCAAiC,CAAC,CAAC,SAAS,CAAC,CAAC,SAAS;CAC9F,qBAAqB,EAAE,OAAO,CAAC,CAAC,SAAS,mCAAmC,CAAC,CAAC,SAAS,CAAC,CAAC,SAAS;CAClG,sBAAsB,EAAE,OAAO,CAAC,CAAC,SAAS,oCAAoC,CAAC,CAAC,SAAS,CAAC,CAAC,SAAS;CACpG,uBAAuB,EAAE,OAAO,CAAC,CAAC,SAAS,iCAAiC,CAAC,CAAC,SAAS,CAAC,CAAC,SAAS;CAClG,uBAAuB,0CAA0C,SAAS,CAAC,CAAC,SAAS;CACrF,uBAAuB,0CAA0C,SAAS,CAAC,CAAC,SAAS;CACrF,yBAAyB,EAAE,OAAO,CAAC,CAAC,SAAS,6BAA6B,CAAC,CAAC,SAAS,CAAC,CAAC,SAAS;CAChG,yBAAyB,0CAA0C,SAAS,CAAC,CAAC,SAAS;CACvF,0BAA0B,EAAE,OAAO,CAAC,CAAC,SAAS,mCAAmC,CAAC,CAAC,SAAS,CAAC,CAAC,SAAS;CACvG,4BAA4B,0CAA0C,SAAS,CAAC,CAAC,SAAS;CAC1F,gCAAgC,0CAA0C,SAAS,CAAC,CAAC,SAAS;CAC9F,iCAAiC,0CAA0C,SAAS,CAAC,CAAC,SAAS;CAC/F,kCAAkC,0CAA0C,SAAS,CAAC,CAAC,SAAS;AAClG,CAAC,CAAC,CAAC,SAAS,kCAAkC;AAQ9C,MAAa,0BAA0B,OAAO,8BAA8B;CAC1E,MAAM;CACN,MAAM;CACN,aAAa;CACb,OAAO;CACP,QAZ2C,EAAE,OAAO;EACpD,OAAO,EAAE,OAAO,CAAC,CAAC,IAAI,CAAC,CAAC,SAAS,+BAA+B,CAAC,CAAC,SAAS;EAC3E,WAAW,EAAE,OAAO,CAAC,CAAC,SAAS,8BAA8B,CAAC,CAAC,SAAS,CAAC,CAAC,SAAS;EACnF,eAAe,EAAE,OAAO,CAAC,CAAC,SAAS,kCAAkC,CAAC,CAAC,SAAS,CAAC,CAAC,SAAS;EAC3F,gBAAgB,EAAE,MAAM,0CAA0C,CAAC,CAAC,SAAS,+BAA+B;CAC9G,CAAC,CAAC,CAAC,SAAS,kEAOF;AACV,CAAC"}

package/dist/actions/get-ticket-skips.cjs

@@ -0,0 +1,75 @@
+const require_action = require("../action.cjs");
+let zod = require("zod");
+//#region src/actions/get-ticket-skips.ts
+const ZendeskGetTicketSkipsInput = zod.z.object({
+	ticket_id: zod.z.number().int().describe("The ID of the ticket to get skips for"),
+	sort_order: zod.z.enum(["asc", "desc"]).describe("Sort order for the skips list. Defaults to 'asc'").optional()
+}).describe("Request parameters for listing ticket skips by ticket.");
+const ZendeskGetTicketSkips_TicketViaSchema = zod.z.object({ channel: zod.z.string().describe("Channel through which the ticket was created").nullable().optional() }).describe("Via object describing how the ticket was created.");
+const ZendeskGetTicketSkips_TicketCustomFieldSchema = zod.z.object({
+	id: zod.z.number().int().describe("Custom field identifier").nullable().optional(),
+	value: zod.z.union([
+		zod.z.string(),
+		zod.z.number().int(),
+		zod.z.number(),
+		zod.z.boolean(),
+		zod.z.array(zod.z.unknown())
+	]).nullable().optional()
+}).describe("Custom field value in a ticket.");
+const ZendeskGetTicketSkips_TicketSatisfactionRatingSchema = zod.z.object({
+	id: zod.z.number().int().describe("Satisfaction rating identifier").nullable().optional(),
+	score: zod.z.string().describe("Satisfaction score").nullable().optional(),
+	comment: zod.z.string().describe("Satisfaction comment").nullable().optional()
+}).describe("Satisfaction rating of a ticket.");
+const ZendeskGetTicketSkips_TicketInfoSchema = zod.z.object({
+	id: zod.z.number().int().describe("Ticket identifier").nullable().optional(),
+	url: zod.z.string().describe("API URL of the ticket").nullable().optional(),
+	via: ZendeskGetTicketSkips_TicketViaSchema.nullable().optional(),
+	tags: zod.z.array(zod.z.string()).describe("List of ticket tags").nullable().optional(),
+	type: zod.z.string().describe("Ticket type").nullable().optional(),
+	due_at: zod.z.string().describe("Ticket due date").nullable().optional(),
+	status: zod.z.string().describe("Ticket status").nullable().optional(),
+	subject: zod.z.string().describe("Ticket subject").nullable().optional(),
+	group_id: zod.z.number().int().describe("ID of the assigned group").nullable().optional(),
+	priority: zod.z.string().describe("Ticket priority").nullable().optional(),
+	recipient: zod.z.string().describe("Ticket recipient email").nullable().optional(),
+	created_at: zod.z.string().describe("Ticket creation timestamp").nullable().optional(),
+	problem_id: zod.z.number().int().describe("Related problem ID").nullable().optional(),
+	updated_at: zod.z.string().describe("Ticket last update timestamp").nullable().optional(),
+	assignee_id: zod.z.number().int().describe("ID of the assigned agent").nullable().optional(),
+	description: zod.z.string().describe("Ticket description").nullable().optional(),
+	external_id: zod.z.string().describe("External identifier").nullable().optional(),
+	raw_subject: zod.z.string().describe("Raw subject with variables").nullable().optional(),
+	follower_ids: zod.z.array(zod.z.number().int()).describe("List of follower user IDs").nullable().optional(),
+	requester_id: zod.z.number().int().describe("ID of the user who requested the ticket").nullable().optional(),
+	submitter_id: zod.z.number().int().describe("ID of the submitter").nullable().optional(),
+	custom_fields: zod.z.array(ZendeskGetTicketSkips_TicketCustomFieldSchema).describe("Custom field values").nullable().optional(),
+	has_incidents: zod.z.boolean().describe("Whether ticket has incidents").nullable().optional(),
+	organization_id: zod.z.number().int().describe("ID of the requester's organization").nullable().optional(),
+	collaborator_ids: zod.z.array(zod.z.number().int()).describe("List of collaborator user IDs").nullable().optional(),
+	generated_timestamp: zod.z.number().int().describe("Generated timestamp").nullable().optional(),
+	satisfaction_rating: ZendeskGetTicketSkips_TicketSatisfactionRatingSchema.nullable().optional(),
+	sharing_agreement_ids: zod.z.array(zod.z.number().int()).describe("List of sharing agreement IDs").nullable().optional(),
+	from_messaging_channel: zod.z.boolean().describe("Whether from messaging channel").nullable().optional()
+}).describe("Minimal ticket information embedded in a skip object.");
+const ZendeskGetTicketSkips_TicketSkipSchema = zod.z.object({
+	id: zod.z.number().int().describe("Unique skip identifier").nullable().optional(),
+	reason: zod.z.string().describe("Reason for the skip").nullable().optional(),
+	ticket: ZendeskGetTicketSkips_TicketInfoSchema.nullable().optional(),
+	user_id: zod.z.number().int().describe("ID of the user who created the skip").nullable().optional(),
+	ticket_id: zod.z.number().int().describe("ID of the ticket this skip belongs to").nullable().optional(),
+	created_at: zod.z.string().describe("Timestamp when the skip was created").nullable().optional(),
+	updated_at: zod.z.string().describe("Timestamp when the skip was last updated").nullable().optional()
+}).describe("A skip object associated with a ticket.");
+const ZendeskGetTicketSkipsOutput = zod.z.object({ skips: zod.z.array(ZendeskGetTicketSkips_TicketSkipSchema).describe("List of ticket skips") }).describe("Response containing list of ticket skips.");
+const zendeskGetTicketSkips = require_action.action("ZENDESK_GET_TICKET_SKIPS", {
+	slug: "zendesk-get-ticket-skips",
+	name: "List Ticket Skips",
+	description: "List ticket skips for a specific ticket from Zendesk. Use when you need to retrieve all skip records associated with a particular ticket, such as when reviewing which agents skipped working on a ticket or analyzing skip patterns. This action is read-only and idempotent. It returns a list of skip records that include the reason for skipping, who skipped it, and when.",
+	input: ZendeskGetTicketSkipsInput,
+	output: ZendeskGetTicketSkipsOutput
+});
+//#endregion
+exports.zendeskGetTicketSkips = zendeskGetTicketSkips;
+
+//# sourceMappingURL=get-ticket-skips.cjs.map

package/dist/actions/get-ticket-skips.cjs.map

@@ -0,0 +1 @@
+{"version":3,"file":"get-ticket-skips.cjs","names":["z","action"],"sources":["../../src/actions/get-ticket-skips.ts"],"sourcesContent":["import { z } from \"zod\";\n\nimport { action } from \"../action\";\n\nexport const ZendeskGetTicketSkipsInput = z.object({\n  ticket_id: z.number().int().describe(\"The ID of the ticket to get skips for\"),\n  sort_order: z.enum([\"asc\", \"desc\"]).describe(\"Sort order for the skips list. Defaults to 'asc'\").optional(),\n}).describe(\"Request parameters for listing ticket skips by ticket.\");\nconst ZendeskGetTicketSkips_TicketViaSchema = z.object({\n  channel: z.string().describe(\"Channel through which the ticket was created\").nullable().optional(),\n}).describe(\"Via object describing how the ticket was created.\");\nconst ZendeskGetTicketSkips_TicketCustomFieldSchema = z.object({\n  id: z.number().int().describe(\"Custom field identifier\").nullable().optional(),\n  value: z.union([z.string(), z.number().int(), z.number(), z.boolean(), z.array(z.unknown())]).nullable().optional(),\n}).describe(\"Custom field value in a ticket.\");\nconst ZendeskGetTicketSkips_TicketSatisfactionRatingSchema = z.object({\n  id: z.number().int().describe(\"Satisfaction rating identifier\").nullable().optional(),\n  score: z.string().describe(\"Satisfaction score\").nullable().optional(),\n  comment: z.string().describe(\"Satisfaction comment\").nullable().optional(),\n}).describe(\"Satisfaction rating of a ticket.\");\nconst ZendeskGetTicketSkips_TicketInfoSchema = z.object({\n  id: z.number().int().describe(\"Ticket identifier\").nullable().optional(),\n  url: z.string().describe(\"API URL of the ticket\").nullable().optional(),\n  via: ZendeskGetTicketSkips_TicketViaSchema.nullable().optional(),\n  tags: z.array(z.string()).describe(\"List of ticket tags\").nullable().optional(),\n  type: z.string().describe(\"Ticket type\").nullable().optional(),\n  due_at: z.string().describe(\"Ticket due date\").nullable().optional(),\n  status: z.string().describe(\"Ticket status\").nullable().optional(),\n  subject: z.string().describe(\"Ticket subject\").nullable().optional(),\n  group_id: z.number().int().describe(\"ID of the assigned group\").nullable().optional(),\n  priority: z.string().describe(\"Ticket priority\").nullable().optional(),\n  recipient: z.string().describe(\"Ticket recipient email\").nullable().optional(),\n  created_at: z.string().describe(\"Ticket creation timestamp\").nullable().optional(),\n  problem_id: z.number().int().describe(\"Related problem ID\").nullable().optional(),\n  updated_at: z.string().describe(\"Ticket last update timestamp\").nullable().optional(),\n  assignee_id: z.number().int().describe(\"ID of the assigned agent\").nullable().optional(),\n  description: z.string().describe(\"Ticket description\").nullable().optional(),\n  external_id: z.string().describe(\"External identifier\").nullable().optional(),\n  raw_subject: z.string().describe(\"Raw subject with variables\").nullable().optional(),\n  follower_ids: z.array(z.number().int()).describe(\"List of follower user IDs\").nullable().optional(),\n  requester_id: z.number().int().describe(\"ID of the user who requested the ticket\").nullable().optional(),\n  submitter_id: z.number().int().describe(\"ID of the submitter\").nullable().optional(),\n  custom_fields: z.array(ZendeskGetTicketSkips_TicketCustomFieldSchema).describe(\"Custom field values\").nullable().optional(),\n  has_incidents: z.boolean().describe(\"Whether ticket has incidents\").nullable().optional(),\n  organization_id: z.number().int().describe(\"ID of the requester's organization\").nullable().optional(),\n  collaborator_ids: z.array(z.number().int()).describe(\"List of collaborator user IDs\").nullable().optional(),\n  generated_timestamp: z.number().int().describe(\"Generated timestamp\").nullable().optional(),\n  satisfaction_rating: ZendeskGetTicketSkips_TicketSatisfactionRatingSchema.nullable().optional(),\n  sharing_agreement_ids: z.array(z.number().int()).describe(\"List of sharing agreement IDs\").nullable().optional(),\n  from_messaging_channel: z.boolean().describe(\"Whether from messaging channel\").nullable().optional(),\n}).describe(\"Minimal ticket information embedded in a skip object.\");\nconst ZendeskGetTicketSkips_TicketSkipSchema = z.object({\n  id: z.number().int().describe(\"Unique skip identifier\").nullable().optional(),\n  reason: z.string().describe(\"Reason for the skip\").nullable().optional(),\n  ticket: ZendeskGetTicketSkips_TicketInfoSchema.nullable().optional(),\n  user_id: z.number().int().describe(\"ID of the user who created the skip\").nullable().optional(),\n  ticket_id: z.number().int().describe(\"ID of the ticket this skip belongs to\").nullable().optional(),\n  created_at: z.string().describe(\"Timestamp when the skip was created\").nullable().optional(),\n  updated_at: z.string().describe(\"Timestamp when the skip was last updated\").nullable().optional(),\n}).describe(\"A skip object associated with a ticket.\");\nexport const ZendeskGetTicketSkipsOutput = z.object({\n  skips: z.array(ZendeskGetTicketSkips_TicketSkipSchema).describe(\"List of ticket skips\"),\n}).describe(\"Response containing list of ticket skips.\");\n\nexport const zendeskGetTicketSkips = action(\"ZENDESK_GET_TICKET_SKIPS\", {\n  slug: \"zendesk-get-ticket-skips\",\n  name: \"List Ticket Skips\",\n  description: \"List ticket skips for a specific ticket from Zendesk. 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package/dist/actions/get-ticket-skips.d.cts

@@ -0,0 +1,67 @@
+import { z } from "zod";
+
+//#region src/actions/get-ticket-skips.d.ts
+declare const ZendeskGetTicketSkipsInput: z.ZodObject<{
+  ticket_id: z.ZodNumber;
+  sort_order: z.ZodOptional<z.ZodEnum<{
+    asc: "asc";
+    desc: "desc";
+  }>>;
+}, z.core.$strip>;
+declare const ZendeskGetTicketSkipsOutput: z.ZodObject<{
+  skips: z.ZodArray<z.ZodObject<{
+    id: z.ZodOptional<z.ZodNullable<z.ZodNumber>>;
+    reason: z.ZodOptional<z.ZodNullable<z.ZodString>>;
+    ticket: z.ZodOptional<z.ZodNullable<z.ZodObject<{
+      id: z.ZodOptional<z.ZodNullable<z.ZodNumber>>;
+      url: z.ZodOptional<z.ZodNullable<z.ZodString>>;
+      via: z.ZodOptional<z.ZodNullable<z.ZodObject<{
+        channel: z.ZodOptional<z.ZodNullable<z.ZodString>>;
+      }, z.core.$strip>>>;
+      tags: z.ZodOptional<z.ZodNullable<z.ZodArray<z.ZodString>>>;
+      type: z.ZodOptional<z.ZodNullable<z.ZodString>>;
+      due_at: z.ZodOptional<z.ZodNullable<z.ZodString>>;
+      status: z.ZodOptional<z.ZodNullable<z.ZodString>>;
+      subject: z.ZodOptional<z.ZodNullable<z.ZodString>>;
+      group_id: z.ZodOptional<z.ZodNullable<z.ZodNumber>>;
+      priority: z.ZodOptional<z.ZodNullable<z.ZodString>>;
+      recipient: z.ZodOptional<z.ZodNullable<z.ZodString>>;
+      created_at: z.ZodOptional<z.ZodNullable<z.ZodString>>;
+      problem_id: z.ZodOptional<z.ZodNullable<z.ZodNumber>>;
+      updated_at: z.ZodOptional<z.ZodNullable<z.ZodString>>;
+      assignee_id: z.ZodOptional<z.ZodNullable<z.ZodNumber>>;
+      description: z.ZodOptional<z.ZodNullable<z.ZodString>>;
+      external_id: z.ZodOptional<z.ZodNullable<z.ZodString>>;
+      raw_subject: z.ZodOptional<z.ZodNullable<z.ZodString>>;
+      follower_ids: z.ZodOptional<z.ZodNullable<z.ZodArray<z.ZodNumber>>>;
+      requester_id: z.ZodOptional<z.ZodNullable<z.ZodNumber>>;
+      submitter_id: z.ZodOptional<z.ZodNullable<z.ZodNumber>>;
+      custom_fields: z.ZodOptional<z.ZodNullable<z.ZodArray<z.ZodObject<{
+        id: z.ZodOptional<z.ZodNullable<z.ZodNumber>>;
+        value: z.ZodOptional<z.ZodNullable<z.ZodUnion<readonly [z.ZodString, z.ZodNumber, z.ZodNumber, z.ZodBoolean, z.ZodArray<z.ZodUnknown>]>>>;
+      }, z.core.$strip>>>>;
+      has_incidents: z.ZodOptional<z.ZodNullable<z.ZodBoolean>>;
+      organization_id: z.ZodOptional<z.ZodNullable<z.ZodNumber>>;
+      collaborator_ids: z.ZodOptional<z.ZodNullable<z.ZodArray<z.ZodNumber>>>;
+      generated_timestamp: z.ZodOptional<z.ZodNullable<z.ZodNumber>>;
+      satisfaction_rating: z.ZodOptional<z.ZodNullable<z.ZodObject<{
+        id: z.ZodOptional<z.ZodNullable<z.ZodNumber>>;
+        score: z.ZodOptional<z.ZodNullable<z.ZodString>>;
+        comment: z.ZodOptional<z.ZodNullable<z.ZodString>>;
+      }, z.core.$strip>>>;
+      sharing_agreement_ids: z.ZodOptional<z.ZodNullable<z.ZodArray<z.ZodNumber>>>;
+      from_messaging_channel: z.ZodOptional<z.ZodNullable<z.ZodBoolean>>;
+    }, z.core.$strip>>>;
+    user_id: z.ZodOptional<z.ZodNullable<z.ZodNumber>>;
+    ticket_id: z.ZodOptional<z.ZodNullable<z.ZodNumber>>;
+    created_at: z.ZodOptional<z.ZodNullable<z.ZodString>>;
+    updated_at: z.ZodOptional<z.ZodNullable<z.ZodString>>;
+  }, z.core.$strip>>;
+}, z.core.$strip>;
+declare const zendeskGetTicketSkips: import("@keystrokehq/action").WorkflowActionDefinition<{
+  ticket_id: number;
+  sort_order?: "asc" | "desc" | undefined;
+}, unknown, import("@keystrokehq/shared").ResolvedCredentials<readonly [import("@keystrokehq/shared").Credential]>, readonly [import("@keystrokehq/shared").Credential]>;
+//#endregion
+export { zendeskGetTicketSkips };
+//# sourceMappingURL=get-ticket-skips.d.cts.map

package/dist/actions/get-ticket-skips.d.cts.map

@@ -0,0 +1 @@
+{"version":3,"file":"get-ticket-skips.d.cts","names":[],"sources":["../../src/actions/get-ticket-skips.ts"],"mappings":";;;cAIa,0BAAA,EAA0B,CAAA,CAAA,SAAA;;;;;;;cAwD1B,2BAAA,EAA2B,CAAA,CAAA,SAAA;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;cAI3B,qBAAA,gCAAqB,wBAAA"}

package/dist/actions/get-ticket-skips.d.mts

@@ -0,0 +1,67 @@
+import { z } from "zod";
+
+//#region src/actions/get-ticket-skips.d.ts
+declare const ZendeskGetTicketSkipsInput: z.ZodObject<{
+  ticket_id: z.ZodNumber;
+  sort_order: z.ZodOptional<z.ZodEnum<{
+    asc: "asc";
+    desc: "desc";
+  }>>;
+}, z.core.$strip>;
+declare const ZendeskGetTicketSkipsOutput: z.ZodObject<{
+  skips: z.ZodArray<z.ZodObject<{
+    id: z.ZodOptional<z.ZodNullable<z.ZodNumber>>;
+    reason: z.ZodOptional<z.ZodNullable<z.ZodString>>;
+    ticket: z.ZodOptional<z.ZodNullable<z.ZodObject<{
+      id: z.ZodOptional<z.ZodNullable<z.ZodNumber>>;
+      url: z.ZodOptional<z.ZodNullable<z.ZodString>>;
+      via: z.ZodOptional<z.ZodNullable<z.ZodObject<{
+        channel: z.ZodOptional<z.ZodNullable<z.ZodString>>;
+      }, z.core.$strip>>>;
+      tags: z.ZodOptional<z.ZodNullable<z.ZodArray<z.ZodString>>>;
+      type: z.ZodOptional<z.ZodNullable<z.ZodString>>;
+      due_at: z.ZodOptional<z.ZodNullable<z.ZodString>>;
+      status: z.ZodOptional<z.ZodNullable<z.ZodString>>;
+      subject: z.ZodOptional<z.ZodNullable<z.ZodString>>;
+      group_id: z.ZodOptional<z.ZodNullable<z.ZodNumber>>;
+      priority: z.ZodOptional<z.ZodNullable<z.ZodString>>;
+      recipient: z.ZodOptional<z.ZodNullable<z.ZodString>>;
+      created_at: z.ZodOptional<z.ZodNullable<z.ZodString>>;
+      problem_id: z.ZodOptional<z.ZodNullable<z.ZodNumber>>;
+      updated_at: z.ZodOptional<z.ZodNullable<z.ZodString>>;
+      assignee_id: z.ZodOptional<z.ZodNullable<z.ZodNumber>>;
+      description: z.ZodOptional<z.ZodNullable<z.ZodString>>;
+      external_id: z.ZodOptional<z.ZodNullable<z.ZodString>>;
+      raw_subject: z.ZodOptional<z.ZodNullable<z.ZodString>>;
+      follower_ids: z.ZodOptional<z.ZodNullable<z.ZodArray<z.ZodNumber>>>;
+      requester_id: z.ZodOptional<z.ZodNullable<z.ZodNumber>>;
+      submitter_id: z.ZodOptional<z.ZodNullable<z.ZodNumber>>;
+      custom_fields: z.ZodOptional<z.ZodNullable<z.ZodArray<z.ZodObject<{
+        id: z.ZodOptional<z.ZodNullable<z.ZodNumber>>;
+        value: z.ZodOptional<z.ZodNullable<z.ZodUnion<readonly [z.ZodString, z.ZodNumber, z.ZodNumber, z.ZodBoolean, z.ZodArray<z.ZodUnknown>]>>>;
+      }, z.core.$strip>>>>;
+      has_incidents: z.ZodOptional<z.ZodNullable<z.ZodBoolean>>;
+      organization_id: z.ZodOptional<z.ZodNullable<z.ZodNumber>>;
+      collaborator_ids: z.ZodOptional<z.ZodNullable<z.ZodArray<z.ZodNumber>>>;
+      generated_timestamp: z.ZodOptional<z.ZodNullable<z.ZodNumber>>;
+      satisfaction_rating: z.ZodOptional<z.ZodNullable<z.ZodObject<{
+        id: z.ZodOptional<z.ZodNullable<z.ZodNumber>>;
+        score: z.ZodOptional<z.ZodNullable<z.ZodString>>;
+        comment: z.ZodOptional<z.ZodNullable<z.ZodString>>;
+      }, z.core.$strip>>>;
+      sharing_agreement_ids: z.ZodOptional<z.ZodNullable<z.ZodArray<z.ZodNumber>>>;
+      from_messaging_channel: z.ZodOptional<z.ZodNullable<z.ZodBoolean>>;
+    }, z.core.$strip>>>;
+    user_id: z.ZodOptional<z.ZodNullable<z.ZodNumber>>;
+    ticket_id: z.ZodOptional<z.ZodNullable<z.ZodNumber>>;
+    created_at: z.ZodOptional<z.ZodNullable<z.ZodString>>;
+    updated_at: z.ZodOptional<z.ZodNullable<z.ZodString>>;
+  }, z.core.$strip>>;
+}, z.core.$strip>;
+declare const zendeskGetTicketSkips: import("@keystrokehq/action").WorkflowActionDefinition<{
+  ticket_id: number;
+  sort_order?: "asc" | "desc" | undefined;
+}, unknown, import("@keystrokehq/shared").ResolvedCredentials<readonly [import("@keystrokehq/shared").Credential]>, readonly [import("@keystrokehq/shared").Credential]>;
+//#endregion
+export { zendeskGetTicketSkips };
+//# sourceMappingURL=get-ticket-skips.d.mts.map

package/dist/actions/get-ticket-skips.d.mts.map

@@ -0,0 +1 @@
+{"version":3,"file":"get-ticket-skips.d.mts","names":[],"sources":["../../src/actions/get-ticket-skips.ts"],"mappings":";;;cAIa,0BAAA,EAA0B,CAAA,CAAA,SAAA;;;;;;;cAwD1B,2BAAA,EAA2B,CAAA,CAAA,SAAA;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;cAI3B,qBAAA,gCAAqB,wBAAA"}

package/dist/actions/get-ticket-skips.mjs

@@ -0,0 +1,74 @@
+import { action } from "../action.mjs";
+import { z } from "zod";
+//#region src/actions/get-ticket-skips.ts
+const ZendeskGetTicketSkipsInput = z.object({
+	ticket_id: z.number().int().describe("The ID of the ticket to get skips for"),
+	sort_order: z.enum(["asc", "desc"]).describe("Sort order for the skips list. Defaults to 'asc'").optional()
+}).describe("Request parameters for listing ticket skips by ticket.");
+const ZendeskGetTicketSkips_TicketViaSchema = z.object({ channel: z.string().describe("Channel through which the ticket was created").nullable().optional() }).describe("Via object describing how the ticket was created.");
+const ZendeskGetTicketSkips_TicketCustomFieldSchema = z.object({
+	id: z.number().int().describe("Custom field identifier").nullable().optional(),
+	value: z.union([
+		z.string(),
+		z.number().int(),
+		z.number(),
+		z.boolean(),
+		z.array(z.unknown())
+	]).nullable().optional()
+}).describe("Custom field value in a ticket.");
+const ZendeskGetTicketSkips_TicketSatisfactionRatingSchema = z.object({
+	id: z.number().int().describe("Satisfaction rating identifier").nullable().optional(),
+	score: z.string().describe("Satisfaction score").nullable().optional(),
+	comment: z.string().describe("Satisfaction comment").nullable().optional()
+}).describe("Satisfaction rating of a ticket.");
+const ZendeskGetTicketSkips_TicketInfoSchema = z.object({
+	id: z.number().int().describe("Ticket identifier").nullable().optional(),
+	url: z.string().describe("API URL of the ticket").nullable().optional(),
+	via: ZendeskGetTicketSkips_TicketViaSchema.nullable().optional(),
+	tags: z.array(z.string()).describe("List of ticket tags").nullable().optional(),
+	type: z.string().describe("Ticket type").nullable().optional(),
+	due_at: z.string().describe("Ticket due date").nullable().optional(),
+	status: z.string().describe("Ticket status").nullable().optional(),
+	subject: z.string().describe("Ticket subject").nullable().optional(),
+	group_id: z.number().int().describe("ID of the assigned group").nullable().optional(),
+	priority: z.string().describe("Ticket priority").nullable().optional(),
+	recipient: z.string().describe("Ticket recipient email").nullable().optional(),
+	created_at: z.string().describe("Ticket creation timestamp").nullable().optional(),
+	problem_id: z.number().int().describe("Related problem ID").nullable().optional(),
+	updated_at: z.string().describe("Ticket last update timestamp").nullable().optional(),
+	assignee_id: z.number().int().describe("ID of the assigned agent").nullable().optional(),
+	description: z.string().describe("Ticket description").nullable().optional(),
+	external_id: z.string().describe("External identifier").nullable().optional(),
+	raw_subject: z.string().describe("Raw subject with variables").nullable().optional(),
+	follower_ids: z.array(z.number().int()).describe("List of follower user IDs").nullable().optional(),
+	requester_id: z.number().int().describe("ID of the user who requested the ticket").nullable().optional(),
+	submitter_id: z.number().int().describe("ID of the submitter").nullable().optional(),
+	custom_fields: z.array(ZendeskGetTicketSkips_TicketCustomFieldSchema).describe("Custom field values").nullable().optional(),
+	has_incidents: z.boolean().describe("Whether ticket has incidents").nullable().optional(),
+	organization_id: z.number().int().describe("ID of the requester's organization").nullable().optional(),
+	collaborator_ids: z.array(z.number().int()).describe("List of collaborator user IDs").nullable().optional(),
+	generated_timestamp: z.number().int().describe("Generated timestamp").nullable().optional(),
+	satisfaction_rating: ZendeskGetTicketSkips_TicketSatisfactionRatingSchema.nullable().optional(),
+	sharing_agreement_ids: z.array(z.number().int()).describe("List of sharing agreement IDs").nullable().optional(),
+	from_messaging_channel: z.boolean().describe("Whether from messaging channel").nullable().optional()
+}).describe("Minimal ticket information embedded in a skip object.");
+const ZendeskGetTicketSkips_TicketSkipSchema = z.object({
+	id: z.number().int().describe("Unique skip identifier").nullable().optional(),
+	reason: z.string().describe("Reason for the skip").nullable().optional(),
+	ticket: ZendeskGetTicketSkips_TicketInfoSchema.nullable().optional(),
+	user_id: z.number().int().describe("ID of the user who created the skip").nullable().optional(),
+	ticket_id: z.number().int().describe("ID of the ticket this skip belongs to").nullable().optional(),
+	created_at: z.string().describe("Timestamp when the skip was created").nullable().optional(),
+	updated_at: z.string().describe("Timestamp when the skip was last updated").nullable().optional()
+}).describe("A skip object associated with a ticket.");
+const zendeskGetTicketSkips = action("ZENDESK_GET_TICKET_SKIPS", {
+	slug: "zendesk-get-ticket-skips",
+	name: "List Ticket Skips",
+	description: "List ticket skips for a specific ticket from Zendesk. Use when you need to retrieve all skip records associated with a particular ticket, such as when reviewing which agents skipped working on a ticket or analyzing skip patterns. This action is read-only and idempotent. It returns a list of skip records that include the reason for skipping, who skipped it, and when.",
+	input: ZendeskGetTicketSkipsInput,
+	output: z.object({ skips: z.array(ZendeskGetTicketSkips_TicketSkipSchema).describe("List of ticket skips") }).describe("Response containing list of ticket skips.")
+});
+//#endregion
+export { zendeskGetTicketSkips };
+
+//# sourceMappingURL=get-ticket-skips.mjs.map

package/dist/actions/get-ticket-skips.mjs.map

@@ -0,0 +1 @@
+{"version":3,"file":"get-ticket-skips.mjs","names":[],"sources":["../../src/actions/get-ticket-skips.ts"],"sourcesContent":["import { z } from \"zod\";\n\nimport { action } from \"../action\";\n\nexport const ZendeskGetTicketSkipsInput = z.object({\n  ticket_id: z.number().int().describe(\"The ID of the ticket to get skips for\"),\n  sort_order: z.enum([\"asc\", \"desc\"]).describe(\"Sort order for the skips list. Defaults to 'asc'\").optional(),\n}).describe(\"Request parameters for listing ticket skips by ticket.\");\nconst ZendeskGetTicketSkips_TicketViaSchema = z.object({\n  channel: z.string().describe(\"Channel through which the ticket was created\").nullable().optional(),\n}).describe(\"Via object describing how the ticket was created.\");\nconst ZendeskGetTicketSkips_TicketCustomFieldSchema = z.object({\n  id: z.number().int().describe(\"Custom field identifier\").nullable().optional(),\n  value: z.union([z.string(), z.number().int(), z.number(), z.boolean(), z.array(z.unknown())]).nullable().optional(),\n}).describe(\"Custom field value in a ticket.\");\nconst ZendeskGetTicketSkips_TicketSatisfactionRatingSchema = z.object({\n  id: z.number().int().describe(\"Satisfaction rating identifier\").nullable().optional(),\n  score: z.string().describe(\"Satisfaction score\").nullable().optional(),\n  comment: z.string().describe(\"Satisfaction comment\").nullable().optional(),\n}).describe(\"Satisfaction rating of a ticket.\");\nconst ZendeskGetTicketSkips_TicketInfoSchema = z.object({\n  id: z.number().int().describe(\"Ticket identifier\").nullable().optional(),\n  url: z.string().describe(\"API URL of the ticket\").nullable().optional(),\n  via: ZendeskGetTicketSkips_TicketViaSchema.nullable().optional(),\n  tags: z.array(z.string()).describe(\"List of ticket tags\").nullable().optional(),\n  type: z.string().describe(\"Ticket type\").nullable().optional(),\n  due_at: z.string().describe(\"Ticket due date\").nullable().optional(),\n  status: z.string().describe(\"Ticket status\").nullable().optional(),\n  subject: z.string().describe(\"Ticket subject\").nullable().optional(),\n  group_id: z.number().int().describe(\"ID of the assigned group\").nullable().optional(),\n  priority: z.string().describe(\"Ticket priority\").nullable().optional(),\n  recipient: z.string().describe(\"Ticket recipient email\").nullable().optional(),\n  created_at: z.string().describe(\"Ticket creation timestamp\").nullable().optional(),\n  problem_id: z.number().int().describe(\"Related problem ID\").nullable().optional(),\n  updated_at: z.string().describe(\"Ticket last update timestamp\").nullable().optional(),\n  assignee_id: z.number().int().describe(\"ID of the assigned agent\").nullable().optional(),\n  description: z.string().describe(\"Ticket description\").nullable().optional(),\n  external_id: z.string().describe(\"External identifier\").nullable().optional(),\n  raw_subject: z.string().describe(\"Raw subject with variables\").nullable().optional(),\n  follower_ids: z.array(z.number().int()).describe(\"List of follower user IDs\").nullable().optional(),\n  requester_id: z.number().int().describe(\"ID of the user who requested the ticket\").nullable().optional(),\n  submitter_id: z.number().int().describe(\"ID of the submitter\").nullable().optional(),\n  custom_fields: z.array(ZendeskGetTicketSkips_TicketCustomFieldSchema).describe(\"Custom field values\").nullable().optional(),\n  has_incidents: z.boolean().describe(\"Whether ticket has incidents\").nullable().optional(),\n  organization_id: z.number().int().describe(\"ID of the requester's organization\").nullable().optional(),\n  collaborator_ids: z.array(z.number().int()).describe(\"List of collaborator user IDs\").nullable().optional(),\n  generated_timestamp: z.number().int().describe(\"Generated timestamp\").nullable().optional(),\n  satisfaction_rating: ZendeskGetTicketSkips_TicketSatisfactionRatingSchema.nullable().optional(),\n  sharing_agreement_ids: z.array(z.number().int()).describe(\"List of sharing agreement IDs\").nullable().optional(),\n  from_messaging_channel: z.boolean().describe(\"Whether from messaging channel\").nullable().optional(),\n}).describe(\"Minimal ticket information embedded in a skip object.\");\nconst ZendeskGetTicketSkips_TicketSkipSchema = z.object({\n  id: z.number().int().describe(\"Unique skip identifier\").nullable().optional(),\n  reason: z.string().describe(\"Reason for the skip\").nullable().optional(),\n  ticket: ZendeskGetTicketSkips_TicketInfoSchema.nullable().optional(),\n  user_id: z.number().int().describe(\"ID of the user who created the skip\").nullable().optional(),\n  ticket_id: z.number().int().describe(\"ID of the ticket this skip belongs to\").nullable().optional(),\n  created_at: z.string().describe(\"Timestamp when the skip was created\").nullable().optional(),\n  updated_at: z.string().describe(\"Timestamp when the skip was last updated\").nullable().optional(),\n}).describe(\"A skip object associated with a ticket.\");\nexport const ZendeskGetTicketSkipsOutput = z.object({\n  skips: z.array(ZendeskGetTicketSkips_TicketSkipSchema).describe(\"List of ticket skips\"),\n}).describe(\"Response containing list of ticket skips.\");\n\nexport const zendeskGetTicketSkips = action(\"ZENDESK_GET_TICKET_SKIPS\", {\n  slug: \"zendesk-get-ticket-skips\",\n  name: \"List Ticket Skips\",\n  description: \"List ticket skips for a specific ticket from Zendesk. Use when you need to retrieve all skip records associated with a particular ticket, such as when reviewing which agents skipped working on a ticket or analyzing skip patterns. This action is read-only and idempotent. 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package/dist/actions/get-tickets-audits-count.cjs

@@ -0,0 +1,20 @@
+const require_action = require("../action.cjs");
+let zod = require("zod");
+//#region src/actions/get-tickets-audits-count.ts
+const ZendeskGetTicketsAuditsCountInput = zod.z.object({ ticket_id: zod.z.number().int().describe("The ID of the ticket to count audits for") }).describe("Request parameters for counting ticket audits in Zendesk.");
+const ZendeskGetTicketsAuditsCount_AuditsCountSchema = zod.z.object({
+	value: zod.z.number().int().describe("Approximate count of ticket audits").nullable(),
+	refreshed_at: zod.z.string().describe("Timestamp when the count was last refreshed (ISO 8601 format)").nullable().optional()
+}).describe("Count of audits object.");
+const ZendeskGetTicketsAuditsCountOutput = zod.z.object({ count: ZendeskGetTicketsAuditsCount_AuditsCountSchema.nullable() }).describe("Response containing the count of ticket audits.");
+const zendeskGetTicketsAuditsCount = require_action.action("ZENDESK_GET_TICKETS_AUDITS_COUNT", {
+	slug: "zendesk-get-tickets-audits-count",
+	name: "Count Ticket Audits",
+	description: "Count audits for a specific ticket in Zendesk. Returns an approximate count of audits associated with the specified ticket. Use when you need to know how many audit records exist for a ticket for reporting, analytics, or operational purposes.",
+	input: ZendeskGetTicketsAuditsCountInput,
+	output: ZendeskGetTicketsAuditsCountOutput
+});
+//#endregion
+exports.zendeskGetTicketsAuditsCount = zendeskGetTicketsAuditsCount;
+
+//# sourceMappingURL=get-tickets-audits-count.cjs.map

package/dist/actions/get-tickets-audits-count.cjs.map

@@ -0,0 +1 @@
+{"version":3,"file":"get-tickets-audits-count.cjs","names":["z","action"],"sources":["../../src/actions/get-tickets-audits-count.ts"],"sourcesContent":["import { z } from \"zod\";\n\nimport { action } from \"../action\";\n\nexport const ZendeskGetTicketsAuditsCountInput = z.object({\n  ticket_id: z.number().int().describe(\"The ID of the ticket to count audits for\"),\n}).describe(\"Request parameters for counting ticket audits in Zendesk.\");\nconst ZendeskGetTicketsAuditsCount_AuditsCountSchema = z.object({\n  value: z.number().int().describe(\"Approximate count of ticket audits\").nullable(),\n  refreshed_at: z.string().describe(\"Timestamp when the count was last refreshed (ISO 8601 format)\").nullable().optional(),\n}).describe(\"Count of audits object.\");\nexport const ZendeskGetTicketsAuditsCountOutput = z.object({\n  count: ZendeskGetTicketsAuditsCount_AuditsCountSchema.nullable(),\n}).describe(\"Response containing the count of ticket audits.\");\n\nexport const zendeskGetTicketsAuditsCount = action(\"ZENDESK_GET_TICKETS_AUDITS_COUNT\", {\n  slug: \"zendesk-get-tickets-audits-count\",\n  name: \"Count Ticket Audits\",\n  description: \"Count audits for a specific ticket in Zendesk. Returns an approximate count of audits associated with the specified ticket. Use when you need to know how many audit records exist for a ticket for reporting, analytics, or operational purposes.\",\n  input: ZendeskGetTicketsAuditsCountInput,\n  output: ZendeskGetTicketsAuditsCountOutput,\n});\n"],"mappings":";;;AAIA,MAAa,oCAAoCA,IAAAA,EAAE,OAAO,EACxD,WAAWA,IAAAA,EAAE,OAAO,CAAC,CAAC,IAAI,CAAC,CAAC,SAAS,0CAA0C,EACjF,CAAC,CAAC,CAAC,SAAS,2DAA2D;AACvE,MAAM,iDAAiDA,IAAAA,EAAE,OAAO;CAC9D,OAAOA,IAAAA,EAAE,OAAO,CAAC,CAAC,IAAI,CAAC,CAAC,SAAS,oCAAoC,CAAC,CAAC,SAAS;CAChF,cAAcA,IAAAA,EAAE,OAAO,CAAC,CAAC,SAAS,+DAA+D,CAAC,CAAC,SAAS,CAAC,CAAC,SAAS;AACzH,CAAC,CAAC,CAAC,SAAS,yBAAyB;AACrC,MAAa,qCAAqCA,IAAAA,EAAE,OAAO,EACzD,OAAO,+CAA+C,SAAS,EACjE,CAAC,CAAC,CAAC,SAAS,iDAAiD;AAE7D,MAAa,+BAA+BC,eAAAA,OAAO,oCAAoC;CACrF,MAAM;CACN,MAAM;CACN,aAAa;CACb,OAAO;CACP,QAAQ;AACV,CAAC"}

package/dist/actions/get-tickets-audits-count.d.cts

@@ -0,0 +1,18 @@
+import { z } from "zod";
+
+//#region src/actions/get-tickets-audits-count.d.ts
+declare const ZendeskGetTicketsAuditsCountInput: z.ZodObject<{
+  ticket_id: z.ZodNumber;
+}, z.core.$strip>;
+declare const ZendeskGetTicketsAuditsCountOutput: z.ZodObject<{
+  count: z.ZodNullable<z.ZodObject<{
+    value: z.ZodNullable<z.ZodNumber>;
+    refreshed_at: z.ZodOptional<z.ZodNullable<z.ZodString>>;
+  }, z.core.$strip>>;
+}, z.core.$strip>;
+declare const zendeskGetTicketsAuditsCount: import("@keystrokehq/action").WorkflowActionDefinition<{
+  ticket_id: number;
+}, unknown, import("@keystrokehq/shared").ResolvedCredentials<readonly [import("@keystrokehq/shared").Credential]>, readonly [import("@keystrokehq/shared").Credential]>;
+//#endregion
+export { zendeskGetTicketsAuditsCount };
+//# sourceMappingURL=get-tickets-audits-count.d.cts.map

package/dist/actions/get-tickets-audits-count.d.cts.map

@@ -0,0 +1 @@
+{"version":3,"file":"get-tickets-audits-count.d.cts","names":[],"sources":["../../src/actions/get-tickets-audits-count.ts"],"mappings":";;;cAIa,iCAAA,EAAiC,CAAA,CAAA,SAAA;;;cAOjC,kCAAA,EAAkC,CAAA,CAAA,SAAA;;;;;;cAIlC,4BAAA,gCAA4B,wBAAA"}

package/dist/actions/get-tickets-audits-count.d.mts

@@ -0,0 +1,18 @@
+import { z } from "zod";
+
+//#region src/actions/get-tickets-audits-count.d.ts
+declare const ZendeskGetTicketsAuditsCountInput: z.ZodObject<{
+  ticket_id: z.ZodNumber;
+}, z.core.$strip>;
+declare const ZendeskGetTicketsAuditsCountOutput: z.ZodObject<{
+  count: z.ZodNullable<z.ZodObject<{
+    value: z.ZodNullable<z.ZodNumber>;
+    refreshed_at: z.ZodOptional<z.ZodNullable<z.ZodString>>;
+  }, z.core.$strip>>;
+}, z.core.$strip>;
+declare const zendeskGetTicketsAuditsCount: import("@keystrokehq/action").WorkflowActionDefinition<{
+  ticket_id: number;
+}, unknown, import("@keystrokehq/shared").ResolvedCredentials<readonly [import("@keystrokehq/shared").Credential]>, readonly [import("@keystrokehq/shared").Credential]>;
+//#endregion
+export { zendeskGetTicketsAuditsCount };
+//# sourceMappingURL=get-tickets-audits-count.d.mts.map

package/dist/actions/get-tickets-audits-count.d.mts.map

@@ -0,0 +1 @@
+{"version":3,"file":"get-tickets-audits-count.d.mts","names":[],"sources":["../../src/actions/get-tickets-audits-count.ts"],"mappings":";;;cAIa,iCAAA,EAAiC,CAAA,CAAA,SAAA;;;cAOjC,kCAAA,EAAkC,CAAA,CAAA,SAAA;;;;;;cAIlC,4BAAA,gCAA4B,wBAAA"}

package/dist/actions/get-tickets-audits-count.mjs

@@ -0,0 +1,19 @@
+import { action } from "../action.mjs";
+import { z } from "zod";
+//#region src/actions/get-tickets-audits-count.ts
+const ZendeskGetTicketsAuditsCountInput = z.object({ ticket_id: z.number().int().describe("The ID of the ticket to count audits for") }).describe("Request parameters for counting ticket audits in Zendesk.");
+const ZendeskGetTicketsAuditsCount_AuditsCountSchema = z.object({
+	value: z.number().int().describe("Approximate count of ticket audits").nullable(),
+	refreshed_at: z.string().describe("Timestamp when the count was last refreshed (ISO 8601 format)").nullable().optional()
+}).describe("Count of audits object.");
+const zendeskGetTicketsAuditsCount = action("ZENDESK_GET_TICKETS_AUDITS_COUNT", {
+	slug: "zendesk-get-tickets-audits-count",
+	name: "Count Ticket Audits",
+	description: "Count audits for a specific ticket in Zendesk. Returns an approximate count of audits associated with the specified ticket. Use when you need to know how many audit records exist for a ticket for reporting, analytics, or operational purposes.",
+	input: ZendeskGetTicketsAuditsCountInput,
+	output: z.object({ count: ZendeskGetTicketsAuditsCount_AuditsCountSchema.nullable() }).describe("Response containing the count of ticket audits.")
+});
+//#endregion
+export { zendeskGetTicketsAuditsCount };
+
+//# sourceMappingURL=get-tickets-audits-count.mjs.map

package/dist/actions/get-tickets-audits-count.mjs.map

@@ -0,0 +1 @@
+{"version":3,"file":"get-tickets-audits-count.mjs","names":[],"sources":["../../src/actions/get-tickets-audits-count.ts"],"sourcesContent":["import { z } from \"zod\";\n\nimport { action } from \"../action\";\n\nexport const ZendeskGetTicketsAuditsCountInput = z.object({\n  ticket_id: z.number().int().describe(\"The ID of the ticket to count audits for\"),\n}).describe(\"Request parameters for counting ticket audits in Zendesk.\");\nconst ZendeskGetTicketsAuditsCount_AuditsCountSchema = z.object({\n  value: z.number().int().describe(\"Approximate count of ticket audits\").nullable(),\n  refreshed_at: z.string().describe(\"Timestamp when the count was last refreshed (ISO 8601 format)\").nullable().optional(),\n}).describe(\"Count of audits object.\");\nexport const ZendeskGetTicketsAuditsCountOutput = z.object({\n  count: ZendeskGetTicketsAuditsCount_AuditsCountSchema.nullable(),\n}).describe(\"Response containing the count of ticket audits.\");\n\nexport const zendeskGetTicketsAuditsCount = action(\"ZENDESK_GET_TICKETS_AUDITS_COUNT\", {\n  slug: \"zendesk-get-tickets-audits-count\",\n  name: \"Count Ticket Audits\",\n  description: \"Count audits for a specific ticket in Zendesk. Returns an approximate count of audits associated with the specified ticket. Use when you need to know how many audit records exist for a ticket for reporting, analytics, or operational purposes.\",\n  input: ZendeskGetTicketsAuditsCountInput,\n  output: ZendeskGetTicketsAuditsCountOutput,\n});\n"],"mappings":";;;AAIA,MAAa,oCAAoC,EAAE,OAAO,EACxD,WAAW,EAAE,OAAO,CAAC,CAAC,IAAI,CAAC,CAAC,SAAS,0CAA0C,EACjF,CAAC,CAAC,CAAC,SAAS,2DAA2D;AACvE,MAAM,iDAAiD,EAAE,OAAO;CAC9D,OAAO,EAAE,OAAO,CAAC,CAAC,IAAI,CAAC,CAAC,SAAS,oCAAoC,CAAC,CAAC,SAAS;CAChF,cAAc,EAAE,OAAO,CAAC,CAAC,SAAS,+DAA+D,CAAC,CAAC,SAAS,CAAC,CAAC,SAAS;AACzH,CAAC,CAAC,CAAC,SAAS,yBAAyB;AAKrC,MAAa,+BAA+B,OAAO,oCAAoC;CACrF,MAAM;CACN,MAAM;CACN,aAAa;CACb,OAAO;CACP,QATgD,EAAE,OAAO,EACzD,OAAO,+CAA+C,SAAS,EACjE,CAAC,CAAC,CAAC,SAAS,iDAOF;AACV,CAAC"}