@keystrokehq/zendesk 0.0.16 → 0.1.2

package/dist/actions/get-ticket-metric.cjs

@@ -0,0 +1,73 @@
+const require_action = require("../action.cjs");
+let zod = require("zod");
+//#region src/actions/get-ticket-metric.ts
+const ZendeskGetTicketMetricInput = zod.z.object({ ticket_metric_id: zod.z.number().int().describe("The numeric ID of the ticket metric to retrieve. This is the metric ID associated with a ticket, found in ticket_metric responses or ticket data.") }).describe("Request parameters for retrieving a specific ticket metric.");
+const ZendeskGetTicketMetric_TimeInMinutesSchema = zod.z.object({
+	business: zod.z.number().int().describe("Time in business hours (minutes)").nullable().optional(),
+	calendar: zod.z.number().int().describe("Time in calendar hours (minutes)").nullable().optional()
+}).describe("Time measurement in minutes with business and calendar values.");
+const ZendeskGetTicketMetric_ReplyTimeInSecondsSchema = zod.z.object({ calendar: zod.z.number().int().describe("Reply time in calendar seconds").nullable().optional() }).describe("Reply time measured in seconds.");
+const ZendeskGetTicketMetric_TicketMetricSchema = zod.z.object({
+	id: zod.z.number().int().describe("Unique identifier of the ticket metric").nullable().optional(),
+	cki: zod.z.string().describe("Channel-key identifier for tracking the communication channel").nullable().optional(),
+	url: zod.z.string().describe("API URL to access this ticket metric").nullable().optional(),
+	reopens: zod.z.number().int().describe("Number of times the ticket was reopened").nullable().optional(),
+	replies: zod.z.number().int().describe("Number of agent replies in the ticket").nullable().optional(),
+	solved_at: zod.z.string().describe("Timestamp when the ticket was solved/resolved").nullable().optional(),
+	ticket_id: zod.z.number().int().describe("The ID of the ticket this metric belongs to").nullable().optional(),
+	created_at: zod.z.string().describe("Timestamp when the metric was created").nullable().optional(),
+	updated_at: zod.z.string().describe("Timestamp when the metric was last updated").nullable().optional(),
+	assigned_at: zod.z.string().describe("Timestamp when the ticket was first assigned to an agent").nullable().optional(),
+	first_reply: zod.z.string().describe("Timestamp of the first agent reply").nullable().optional(),
+	resolved_at: zod.z.string().describe("Timestamp when the ticket was resolved").nullable().optional(),
+	escalated_at: zod.z.string().describe("Timestamp when the ticket was escalated").nullable().optional(),
+	agent_replies: zod.z.number().int().describe("Number of replies from agents").nullable().optional(),
+	last_reply_at: zod.z.string().describe("Timestamp of the most recent public reply").nullable().optional(),
+	unassigned_at: zod.z.string().describe("Timestamp when the ticket was last unassigned").nullable().optional(),
+	group_stations: zod.z.number().int().describe("Number of groups the ticket has been routed through").nullable().optional(),
+	tags_updated_at: zod.z.string().describe("Timestamp when ticket tags were last modified").nullable().optional(),
+	type_updated_at: zod.z.string().describe("Timestamp when the ticket type was last changed").nullable().optional(),
+	custom_status_id: zod.z.number().int().describe("ID of the custom status").nullable().optional(),
+	assignee_stations: zod.z.number().int().describe("Number of agents who have been assigned the ticket").nullable().optional(),
+	latest_comment_id: zod.z.number().int().describe("ID of the most recent comment").nullable().optional(),
+	status_updated_at: zod.z.string().describe("Timestamp when the ticket status was last updated").nullable().optional(),
+	channel_updated_at: zod.z.string().describe("Timestamp when the ticket channel was last changed").nullable().optional(),
+	assignee_updated_at: zod.z.string().describe("Timestamp when the ticket's assignee was last changed").nullable().optional(),
+	filename_updated_at: zod.z.string().describe("Timestamp when attachments were last added or removed").nullable().optional(),
+	priority_updated_at: zod.z.string().describe("Timestamp when the ticket priority was last changed").nullable().optional(),
+	first_reply_to_agent: zod.z.string().describe("Timestamp of the first reply to an agent").nullable().optional(),
+	requester_updated_at: zod.z.string().describe("Timestamp when the ticket requester was last changed").nullable().optional(),
+	initially_assigned_at: zod.z.string().describe("Timestamp when the ticket was first assigned (accounting for reassignments)").nullable().optional(),
+	reply_time_in_minutes: ZendeskGetTicketMetric_TimeInMinutesSchema.nullable().optional(),
+	reply_time_in_seconds: ZendeskGetTicketMetric_ReplyTimeInSecondsSchema.nullable().optional(),
+	description_updated_at: zod.z.string().describe("Timestamp when the ticket description was last edited").nullable().optional(),
+	first_reply_to_customer: zod.z.string().describe("Timestamp of the first reply to a customer").nullable().optional(),
+	latest_comment_added_at: zod.z.string().describe("Timestamp when the latest comment was added").nullable().optional(),
+	on_hold_time_in_minutes: ZendeskGetTicketMetric_TimeInMinutesSchema.nullable().optional(),
+	custom_status_updated_at: zod.z.string().describe("Timestamp when custom status was last updated").nullable().optional(),
+	latest_comment_is_public: zod.z.boolean().describe("Whether the latest comment is public").nullable().optional(),
+	agent_wait_time_in_minutes: ZendeskGetTicketMetric_TimeInMinutesSchema.nullable().optional(),
+	agent_work_time_in_minutes: ZendeskGetTicketMetric_TimeInMinutesSchema.nullable().optional(),
+	next_reply_time_in_minutes: ZendeskGetTicketMetric_TimeInMinutesSchema.nullable().optional(),
+	first_reply_time_in_minutes: ZendeskGetTicketMetric_TimeInMinutesSchema.nullable().optional(),
+	full_breach_time_in_minutes: ZendeskGetTicketMetric_TimeInMinutesSchema.nullable().optional(),
+	current_hold_time_in_minutes: ZendeskGetTicketMetric_TimeInMinutesSchema.nullable().optional(),
+	first_breach_time_in_minutes: ZendeskGetTicketMetric_TimeInMinutesSchema.nullable().optional(),
+	requester_wait_time_in_minutes: ZendeskGetTicketMetric_TimeInMinutesSchema.nullable().optional(),
+	full_resolution_time_in_minutes: ZendeskGetTicketMetric_TimeInMinutesSchema.nullable().optional(),
+	first_resolution_time_in_minutes: ZendeskGetTicketMetric_TimeInMinutesSchema.nullable().optional(),
+	next_reply_time_in_business_minutes: ZendeskGetTicketMetric_TimeInMinutesSchema.nullable().optional(),
+	first_reply_time_in_business_minutes: ZendeskGetTicketMetric_TimeInMinutesSchema.nullable().optional()
+}).describe("Individual ticket metric data.");
+const ZendeskGetTicketMetricOutput = zod.z.object({ ticket_metric: ZendeskGetTicketMetric_TicketMetricSchema.nullable() }).describe("Response containing a single ticket metric.");
+const zendeskGetTicketMetric = require_action.action("ZENDESK_GET_TICKET_METRIC", {
+	slug: "zendesk-get-ticket-metric",
+	name: "Get Ticket Metric",
+	description: "Retrieve a specific ticket metric from Zendesk by its ID. Use this action when you have a ticket_metric_id and need to fetch the detailed metrics for that ticket, including resolution times, wait times, reply times, and SLA breaches. This action is read-only and idempotent — fetching the same metric multiple times has no side effects.",
+	input: ZendeskGetTicketMetricInput,
+	output: ZendeskGetTicketMetricOutput
+});
+//#endregion
+exports.zendeskGetTicketMetric = zendeskGetTicketMetric;
+
+//# sourceMappingURL=get-ticket-metric.cjs.map

package/dist/actions/get-ticket-metric.cjs.map

@@ -0,0 +1 @@
+{"version":3,"file":"get-ticket-metric.cjs","names":["z","action"],"sources":["../../src/actions/get-ticket-metric.ts"],"sourcesContent":["import { z } from \"zod\";\n\nimport { action } from \"../action\";\n\nexport const ZendeskGetTicketMetricInput = z.object({\n  ticket_metric_id: z.number().int().describe(\"The numeric ID of the ticket metric to retrieve. This is the metric ID associated with a ticket, found in ticket_metric responses or ticket data.\"),\n}).describe(\"Request parameters for retrieving a specific ticket metric.\");\nconst ZendeskGetTicketMetric_TimeInMinutesSchema = z.object({\n  business: z.number().int().describe(\"Time in business hours (minutes)\").nullable().optional(),\n  calendar: z.number().int().describe(\"Time in calendar hours (minutes)\").nullable().optional(),\n}).describe(\"Time measurement in minutes with business and calendar values.\");\nconst ZendeskGetTicketMetric_ReplyTimeInSecondsSchema = z.object({\n  calendar: z.number().int().describe(\"Reply time in calendar seconds\").nullable().optional(),\n}).describe(\"Reply time measured in seconds.\");\nconst ZendeskGetTicketMetric_TicketMetricSchema = z.object({\n  id: z.number().int().describe(\"Unique identifier of the ticket metric\").nullable().optional(),\n  cki: z.string().describe(\"Channel-key identifier for tracking the communication channel\").nullable().optional(),\n  url: z.string().describe(\"API URL to access this ticket metric\").nullable().optional(),\n  reopens: z.number().int().describe(\"Number of times the ticket was reopened\").nullable().optional(),\n  replies: z.number().int().describe(\"Number of agent replies in the ticket\").nullable().optional(),\n  solved_at: z.string().describe(\"Timestamp when the ticket was solved/resolved\").nullable().optional(),\n  ticket_id: z.number().int().describe(\"The ID of the ticket this metric belongs to\").nullable().optional(),\n  created_at: z.string().describe(\"Timestamp when the metric was created\").nullable().optional(),\n  updated_at: z.string().describe(\"Timestamp when the metric was last updated\").nullable().optional(),\n  assigned_at: z.string().describe(\"Timestamp when the ticket was first assigned to an agent\").nullable().optional(),\n  first_reply: z.string().describe(\"Timestamp of the first agent reply\").nullable().optional(),\n  resolved_at: z.string().describe(\"Timestamp when the ticket was resolved\").nullable().optional(),\n  escalated_at: z.string().describe(\"Timestamp when the ticket was escalated\").nullable().optional(),\n  agent_replies: z.number().int().describe(\"Number of replies from agents\").nullable().optional(),\n  last_reply_at: z.string().describe(\"Timestamp of the most recent public reply\").nullable().optional(),\n  unassigned_at: z.string().describe(\"Timestamp when the ticket was last unassigned\").nullable().optional(),\n  group_stations: z.number().int().describe(\"Number of groups the ticket has been routed through\").nullable().optional(),\n  tags_updated_at: z.string().describe(\"Timestamp when ticket tags were last modified\").nullable().optional(),\n  type_updated_at: z.string().describe(\"Timestamp when the ticket type was last changed\").nullable().optional(),\n  custom_status_id: z.number().int().describe(\"ID of the custom status\").nullable().optional(),\n  assignee_stations: z.number().int().describe(\"Number of agents who have been assigned the ticket\").nullable().optional(),\n  latest_comment_id: z.number().int().describe(\"ID of the most recent comment\").nullable().optional(),\n  status_updated_at: z.string().describe(\"Timestamp when the ticket status was last updated\").nullable().optional(),\n  channel_updated_at: z.string().describe(\"Timestamp when the ticket channel was last changed\").nullable().optional(),\n  assignee_updated_at: z.string().describe(\"Timestamp when the ticket's assignee was last changed\").nullable().optional(),\n  filename_updated_at: z.string().describe(\"Timestamp when attachments were last added or removed\").nullable().optional(),\n  priority_updated_at: z.string().describe(\"Timestamp when the ticket priority was last changed\").nullable().optional(),\n  first_reply_to_agent: z.string().describe(\"Timestamp of the first reply to an agent\").nullable().optional(),\n  requester_updated_at: z.string().describe(\"Timestamp when the ticket requester was last changed\").nullable().optional(),\n  initially_assigned_at: z.string().describe(\"Timestamp when the ticket was first assigned (accounting for reassignments)\").nullable().optional(),\n  reply_time_in_minutes: ZendeskGetTicketMetric_TimeInMinutesSchema.nullable().optional(),\n  reply_time_in_seconds: ZendeskGetTicketMetric_ReplyTimeInSecondsSchema.nullable().optional(),\n  description_updated_at: z.string().describe(\"Timestamp when the ticket description was last edited\").nullable().optional(),\n  first_reply_to_customer: z.string().describe(\"Timestamp of the first reply to a customer\").nullable().optional(),\n  latest_comment_added_at: z.string().describe(\"Timestamp when the latest comment was added\").nullable().optional(),\n  on_hold_time_in_minutes: ZendeskGetTicketMetric_TimeInMinutesSchema.nullable().optional(),\n  custom_status_updated_at: z.string().describe(\"Timestamp when custom status was last updated\").nullable().optional(),\n  latest_comment_is_public: z.boolean().describe(\"Whether the latest comment is public\").nullable().optional(),\n  agent_wait_time_in_minutes: ZendeskGetTicketMetric_TimeInMinutesSchema.nullable().optional(),\n  agent_work_time_in_minutes: ZendeskGetTicketMetric_TimeInMinutesSchema.nullable().optional(),\n  next_reply_time_in_minutes: ZendeskGetTicketMetric_TimeInMinutesSchema.nullable().optional(),\n  first_reply_time_in_minutes: ZendeskGetTicketMetric_TimeInMinutesSchema.nullable().optional(),\n  full_breach_time_in_minutes: ZendeskGetTicketMetric_TimeInMinutesSchema.nullable().optional(),\n  current_hold_time_in_minutes: ZendeskGetTicketMetric_TimeInMinutesSchema.nullable().optional(),\n  first_breach_time_in_minutes: ZendeskGetTicketMetric_TimeInMinutesSchema.nullable().optional(),\n  requester_wait_time_in_minutes: ZendeskGetTicketMetric_TimeInMinutesSchema.nullable().optional(),\n  full_resolution_time_in_minutes: ZendeskGetTicketMetric_TimeInMinutesSchema.nullable().optional(),\n  first_resolution_time_in_minutes: ZendeskGetTicketMetric_TimeInMinutesSchema.nullable().optional(),\n  next_reply_time_in_business_minutes: ZendeskGetTicketMetric_TimeInMinutesSchema.nullable().optional(),\n  first_reply_time_in_business_minutes: ZendeskGetTicketMetric_TimeInMinutesSchema.nullable().optional(),\n}).describe(\"Individual ticket metric data.\");\nexport const ZendeskGetTicketMetricOutput = z.object({\n  ticket_metric: ZendeskGetTicketMetric_TicketMetricSchema.nullable(),\n}).describe(\"Response containing a single ticket metric.\");\n\nexport const zendeskGetTicketMetric = action(\"ZENDESK_GET_TICKET_METRIC\", {\n  slug: \"zendesk-get-ticket-metric\",\n  name: \"Get Ticket Metric\",\n  description: \"Retrieve a specific ticket metric from Zendesk by its ID. 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package/dist/actions/get-ticket-metric.d.cts

@@ -0,0 +1,110 @@
+import { z } from "zod";
+
+//#region src/actions/get-ticket-metric.d.ts
+declare const ZendeskGetTicketMetricInput: z.ZodObject<{
+  ticket_metric_id: z.ZodNumber;
+}, z.core.$strip>;
+declare const ZendeskGetTicketMetricOutput: z.ZodObject<{
+  ticket_metric: z.ZodNullable<z.ZodObject<{
+    id: z.ZodOptional<z.ZodNullable<z.ZodNumber>>;
+    cki: z.ZodOptional<z.ZodNullable<z.ZodString>>;
+    url: z.ZodOptional<z.ZodNullable<z.ZodString>>;
+    reopens: z.ZodOptional<z.ZodNullable<z.ZodNumber>>;
+    replies: z.ZodOptional<z.ZodNullable<z.ZodNumber>>;
+    solved_at: z.ZodOptional<z.ZodNullable<z.ZodString>>;
+    ticket_id: z.ZodOptional<z.ZodNullable<z.ZodNumber>>;
+    created_at: z.ZodOptional<z.ZodNullable<z.ZodString>>;
+    updated_at: z.ZodOptional<z.ZodNullable<z.ZodString>>;
+    assigned_at: z.ZodOptional<z.ZodNullable<z.ZodString>>;
+    first_reply: z.ZodOptional<z.ZodNullable<z.ZodString>>;
+    resolved_at: z.ZodOptional<z.ZodNullable<z.ZodString>>;
+    escalated_at: z.ZodOptional<z.ZodNullable<z.ZodString>>;
+    agent_replies: z.ZodOptional<z.ZodNullable<z.ZodNumber>>;
+    last_reply_at: z.ZodOptional<z.ZodNullable<z.ZodString>>;
+    unassigned_at: z.ZodOptional<z.ZodNullable<z.ZodString>>;
+    group_stations: z.ZodOptional<z.ZodNullable<z.ZodNumber>>;
+    tags_updated_at: z.ZodOptional<z.ZodNullable<z.ZodString>>;
+    type_updated_at: z.ZodOptional<z.ZodNullable<z.ZodString>>;
+    custom_status_id: z.ZodOptional<z.ZodNullable<z.ZodNumber>>;
+    assignee_stations: z.ZodOptional<z.ZodNullable<z.ZodNumber>>;
+    latest_comment_id: z.ZodOptional<z.ZodNullable<z.ZodNumber>>;
+    status_updated_at: z.ZodOptional<z.ZodNullable<z.ZodString>>;
+    channel_updated_at: z.ZodOptional<z.ZodNullable<z.ZodString>>;
+    assignee_updated_at: z.ZodOptional<z.ZodNullable<z.ZodString>>;
+    filename_updated_at: z.ZodOptional<z.ZodNullable<z.ZodString>>;
+    priority_updated_at: z.ZodOptional<z.ZodNullable<z.ZodString>>;
+    first_reply_to_agent: z.ZodOptional<z.ZodNullable<z.ZodString>>;
+    requester_updated_at: z.ZodOptional<z.ZodNullable<z.ZodString>>;
+    initially_assigned_at: z.ZodOptional<z.ZodNullable<z.ZodString>>;
+    reply_time_in_minutes: z.ZodOptional<z.ZodNullable<z.ZodObject<{
+      business: z.ZodOptional<z.ZodNullable<z.ZodNumber>>;
+      calendar: z.ZodOptional<z.ZodNullable<z.ZodNumber>>;
+    }, z.core.$strip>>>;
+    reply_time_in_seconds: z.ZodOptional<z.ZodNullable<z.ZodObject<{
+      calendar: z.ZodOptional<z.ZodNullable<z.ZodNumber>>;
+    }, z.core.$strip>>>;
+    description_updated_at: z.ZodOptional<z.ZodNullable<z.ZodString>>;
+    first_reply_to_customer: z.ZodOptional<z.ZodNullable<z.ZodString>>;
+    latest_comment_added_at: z.ZodOptional<z.ZodNullable<z.ZodString>>;
+    on_hold_time_in_minutes: z.ZodOptional<z.ZodNullable<z.ZodObject<{
+      business: z.ZodOptional<z.ZodNullable<z.ZodNumber>>;
+      calendar: z.ZodOptional<z.ZodNullable<z.ZodNumber>>;
+    }, z.core.$strip>>>;
+    custom_status_updated_at: z.ZodOptional<z.ZodNullable<z.ZodString>>;
+    latest_comment_is_public: z.ZodOptional<z.ZodNullable<z.ZodBoolean>>;
+    agent_wait_time_in_minutes: z.ZodOptional<z.ZodNullable<z.ZodObject<{
+      business: z.ZodOptional<z.ZodNullable<z.ZodNumber>>;
+      calendar: z.ZodOptional<z.ZodNullable<z.ZodNumber>>;
+    }, z.core.$strip>>>;
+    agent_work_time_in_minutes: z.ZodOptional<z.ZodNullable<z.ZodObject<{
+      business: z.ZodOptional<z.ZodNullable<z.ZodNumber>>;
+      calendar: z.ZodOptional<z.ZodNullable<z.ZodNumber>>;
+    }, z.core.$strip>>>;
+    next_reply_time_in_minutes: z.ZodOptional<z.ZodNullable<z.ZodObject<{
+      business: z.ZodOptional<z.ZodNullable<z.ZodNumber>>;
+      calendar: z.ZodOptional<z.ZodNullable<z.ZodNumber>>;
+    }, z.core.$strip>>>;
+    first_reply_time_in_minutes: z.ZodOptional<z.ZodNullable<z.ZodObject<{
+      business: z.ZodOptional<z.ZodNullable<z.ZodNumber>>;
+      calendar: z.ZodOptional<z.ZodNullable<z.ZodNumber>>;
+    }, z.core.$strip>>>;
+    full_breach_time_in_minutes: z.ZodOptional<z.ZodNullable<z.ZodObject<{
+      business: z.ZodOptional<z.ZodNullable<z.ZodNumber>>;
+      calendar: z.ZodOptional<z.ZodNullable<z.ZodNumber>>;
+    }, z.core.$strip>>>;
+    current_hold_time_in_minutes: z.ZodOptional<z.ZodNullable<z.ZodObject<{
+      business: z.ZodOptional<z.ZodNullable<z.ZodNumber>>;
+      calendar: z.ZodOptional<z.ZodNullable<z.ZodNumber>>;
+    }, z.core.$strip>>>;
+    first_breach_time_in_minutes: z.ZodOptional<z.ZodNullable<z.ZodObject<{
+      business: z.ZodOptional<z.ZodNullable<z.ZodNumber>>;
+      calendar: z.ZodOptional<z.ZodNullable<z.ZodNumber>>;
+    }, z.core.$strip>>>;
+    requester_wait_time_in_minutes: z.ZodOptional<z.ZodNullable<z.ZodObject<{
+      business: z.ZodOptional<z.ZodNullable<z.ZodNumber>>;
+      calendar: z.ZodOptional<z.ZodNullable<z.ZodNumber>>;
+    }, z.core.$strip>>>;
+    full_resolution_time_in_minutes: z.ZodOptional<z.ZodNullable<z.ZodObject<{
+      business: z.ZodOptional<z.ZodNullable<z.ZodNumber>>;
+      calendar: z.ZodOptional<z.ZodNullable<z.ZodNumber>>;
+    }, z.core.$strip>>>;
+    first_resolution_time_in_minutes: z.ZodOptional<z.ZodNullable<z.ZodObject<{
+      business: z.ZodOptional<z.ZodNullable<z.ZodNumber>>;
+      calendar: z.ZodOptional<z.ZodNullable<z.ZodNumber>>;
+    }, z.core.$strip>>>;
+    next_reply_time_in_business_minutes: z.ZodOptional<z.ZodNullable<z.ZodObject<{
+      business: z.ZodOptional<z.ZodNullable<z.ZodNumber>>;
+      calendar: z.ZodOptional<z.ZodNullable<z.ZodNumber>>;
+    }, z.core.$strip>>>;
+    first_reply_time_in_business_minutes: z.ZodOptional<z.ZodNullable<z.ZodObject<{
+      business: z.ZodOptional<z.ZodNullable<z.ZodNumber>>;
+      calendar: z.ZodOptional<z.ZodNullable<z.ZodNumber>>;
+    }, z.core.$strip>>>;
+  }, z.core.$strip>>;
+}, z.core.$strip>;
+declare const zendeskGetTicketMetric: import("@keystrokehq/action").WorkflowActionDefinition<{
+  ticket_metric_id: number;
+}, unknown, import("@keystrokehq/shared").ResolvedCredentials<readonly [import("@keystrokehq/shared").Credential]>, readonly [import("@keystrokehq/shared").Credential]>;
+//#endregion
+export { zendeskGetTicketMetric };
+//# sourceMappingURL=get-ticket-metric.d.cts.map

package/dist/actions/get-ticket-metric.d.cts.map

@@ -0,0 +1 @@
+{"version":3,"file":"get-ticket-metric.d.cts","names":[],"sources":["../../src/actions/get-ticket-metric.ts"],"mappings":";;;cAIa,2BAAA,EAA2B,CAAA,CAAA,SAAA;;;cA8D3B,4BAAA,EAA4B,CAAA,CAAA,SAAA;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;cAI5B,sBAAA,gCAAsB,wBAAA"}

package/dist/actions/get-ticket-metric.d.mts

@@ -0,0 +1,110 @@
+import { z } from "zod";
+
+//#region src/actions/get-ticket-metric.d.ts
+declare const ZendeskGetTicketMetricInput: z.ZodObject<{
+  ticket_metric_id: z.ZodNumber;
+}, z.core.$strip>;
+declare const ZendeskGetTicketMetricOutput: z.ZodObject<{
+  ticket_metric: z.ZodNullable<z.ZodObject<{
+    id: z.ZodOptional<z.ZodNullable<z.ZodNumber>>;
+    cki: z.ZodOptional<z.ZodNullable<z.ZodString>>;
+    url: z.ZodOptional<z.ZodNullable<z.ZodString>>;
+    reopens: z.ZodOptional<z.ZodNullable<z.ZodNumber>>;
+    replies: z.ZodOptional<z.ZodNullable<z.ZodNumber>>;
+    solved_at: z.ZodOptional<z.ZodNullable<z.ZodString>>;
+    ticket_id: z.ZodOptional<z.ZodNullable<z.ZodNumber>>;
+    created_at: z.ZodOptional<z.ZodNullable<z.ZodString>>;
+    updated_at: z.ZodOptional<z.ZodNullable<z.ZodString>>;
+    assigned_at: z.ZodOptional<z.ZodNullable<z.ZodString>>;
+    first_reply: z.ZodOptional<z.ZodNullable<z.ZodString>>;
+    resolved_at: z.ZodOptional<z.ZodNullable<z.ZodString>>;
+    escalated_at: z.ZodOptional<z.ZodNullable<z.ZodString>>;
+    agent_replies: z.ZodOptional<z.ZodNullable<z.ZodNumber>>;
+    last_reply_at: z.ZodOptional<z.ZodNullable<z.ZodString>>;
+    unassigned_at: z.ZodOptional<z.ZodNullable<z.ZodString>>;
+    group_stations: z.ZodOptional<z.ZodNullable<z.ZodNumber>>;
+    tags_updated_at: z.ZodOptional<z.ZodNullable<z.ZodString>>;
+    type_updated_at: z.ZodOptional<z.ZodNullable<z.ZodString>>;
+    custom_status_id: z.ZodOptional<z.ZodNullable<z.ZodNumber>>;
+    assignee_stations: z.ZodOptional<z.ZodNullable<z.ZodNumber>>;
+    latest_comment_id: z.ZodOptional<z.ZodNullable<z.ZodNumber>>;
+    status_updated_at: z.ZodOptional<z.ZodNullable<z.ZodString>>;
+    channel_updated_at: z.ZodOptional<z.ZodNullable<z.ZodString>>;
+    assignee_updated_at: z.ZodOptional<z.ZodNullable<z.ZodString>>;
+    filename_updated_at: z.ZodOptional<z.ZodNullable<z.ZodString>>;
+    priority_updated_at: z.ZodOptional<z.ZodNullable<z.ZodString>>;
+    first_reply_to_agent: z.ZodOptional<z.ZodNullable<z.ZodString>>;
+    requester_updated_at: z.ZodOptional<z.ZodNullable<z.ZodString>>;
+    initially_assigned_at: z.ZodOptional<z.ZodNullable<z.ZodString>>;
+    reply_time_in_minutes: z.ZodOptional<z.ZodNullable<z.ZodObject<{
+      business: z.ZodOptional<z.ZodNullable<z.ZodNumber>>;
+      calendar: z.ZodOptional<z.ZodNullable<z.ZodNumber>>;
+    }, z.core.$strip>>>;
+    reply_time_in_seconds: z.ZodOptional<z.ZodNullable<z.ZodObject<{
+      calendar: z.ZodOptional<z.ZodNullable<z.ZodNumber>>;
+    }, z.core.$strip>>>;
+    description_updated_at: z.ZodOptional<z.ZodNullable<z.ZodString>>;
+    first_reply_to_customer: z.ZodOptional<z.ZodNullable<z.ZodString>>;
+    latest_comment_added_at: z.ZodOptional<z.ZodNullable<z.ZodString>>;
+    on_hold_time_in_minutes: z.ZodOptional<z.ZodNullable<z.ZodObject<{
+      business: z.ZodOptional<z.ZodNullable<z.ZodNumber>>;
+      calendar: z.ZodOptional<z.ZodNullable<z.ZodNumber>>;
+    }, z.core.$strip>>>;
+    custom_status_updated_at: z.ZodOptional<z.ZodNullable<z.ZodString>>;
+    latest_comment_is_public: z.ZodOptional<z.ZodNullable<z.ZodBoolean>>;
+    agent_wait_time_in_minutes: z.ZodOptional<z.ZodNullable<z.ZodObject<{
+      business: z.ZodOptional<z.ZodNullable<z.ZodNumber>>;
+      calendar: z.ZodOptional<z.ZodNullable<z.ZodNumber>>;
+    }, z.core.$strip>>>;
+    agent_work_time_in_minutes: z.ZodOptional<z.ZodNullable<z.ZodObject<{
+      business: z.ZodOptional<z.ZodNullable<z.ZodNumber>>;
+      calendar: z.ZodOptional<z.ZodNullable<z.ZodNumber>>;
+    }, z.core.$strip>>>;
+    next_reply_time_in_minutes: z.ZodOptional<z.ZodNullable<z.ZodObject<{
+      business: z.ZodOptional<z.ZodNullable<z.ZodNumber>>;
+      calendar: z.ZodOptional<z.ZodNullable<z.ZodNumber>>;
+    }, z.core.$strip>>>;
+    first_reply_time_in_minutes: z.ZodOptional<z.ZodNullable<z.ZodObject<{
+      business: z.ZodOptional<z.ZodNullable<z.ZodNumber>>;
+      calendar: z.ZodOptional<z.ZodNullable<z.ZodNumber>>;
+    }, z.core.$strip>>>;
+    full_breach_time_in_minutes: z.ZodOptional<z.ZodNullable<z.ZodObject<{
+      business: z.ZodOptional<z.ZodNullable<z.ZodNumber>>;
+      calendar: z.ZodOptional<z.ZodNullable<z.ZodNumber>>;
+    }, z.core.$strip>>>;
+    current_hold_time_in_minutes: z.ZodOptional<z.ZodNullable<z.ZodObject<{
+      business: z.ZodOptional<z.ZodNullable<z.ZodNumber>>;
+      calendar: z.ZodOptional<z.ZodNullable<z.ZodNumber>>;
+    }, z.core.$strip>>>;
+    first_breach_time_in_minutes: z.ZodOptional<z.ZodNullable<z.ZodObject<{
+      business: z.ZodOptional<z.ZodNullable<z.ZodNumber>>;
+      calendar: z.ZodOptional<z.ZodNullable<z.ZodNumber>>;
+    }, z.core.$strip>>>;
+    requester_wait_time_in_minutes: z.ZodOptional<z.ZodNullable<z.ZodObject<{
+      business: z.ZodOptional<z.ZodNullable<z.ZodNumber>>;
+      calendar: z.ZodOptional<z.ZodNullable<z.ZodNumber>>;
+    }, z.core.$strip>>>;
+    full_resolution_time_in_minutes: z.ZodOptional<z.ZodNullable<z.ZodObject<{
+      business: z.ZodOptional<z.ZodNullable<z.ZodNumber>>;
+      calendar: z.ZodOptional<z.ZodNullable<z.ZodNumber>>;
+    }, z.core.$strip>>>;
+    first_resolution_time_in_minutes: z.ZodOptional<z.ZodNullable<z.ZodObject<{
+      business: z.ZodOptional<z.ZodNullable<z.ZodNumber>>;
+      calendar: z.ZodOptional<z.ZodNullable<z.ZodNumber>>;
+    }, z.core.$strip>>>;
+    next_reply_time_in_business_minutes: z.ZodOptional<z.ZodNullable<z.ZodObject<{
+      business: z.ZodOptional<z.ZodNullable<z.ZodNumber>>;
+      calendar: z.ZodOptional<z.ZodNullable<z.ZodNumber>>;
+    }, z.core.$strip>>>;
+    first_reply_time_in_business_minutes: z.ZodOptional<z.ZodNullable<z.ZodObject<{
+      business: z.ZodOptional<z.ZodNullable<z.ZodNumber>>;
+      calendar: z.ZodOptional<z.ZodNullable<z.ZodNumber>>;
+    }, z.core.$strip>>>;
+  }, z.core.$strip>>;
+}, z.core.$strip>;
+declare const zendeskGetTicketMetric: import("@keystrokehq/action").WorkflowActionDefinition<{
+  ticket_metric_id: number;
+}, unknown, import("@keystrokehq/shared").ResolvedCredentials<readonly [import("@keystrokehq/shared").Credential]>, readonly [import("@keystrokehq/shared").Credential]>;
+//#endregion
+export { zendeskGetTicketMetric };
+//# sourceMappingURL=get-ticket-metric.d.mts.map

package/dist/actions/get-ticket-metric.d.mts.map

@@ -0,0 +1 @@
+{"version":3,"file":"get-ticket-metric.d.mts","names":[],"sources":["../../src/actions/get-ticket-metric.ts"],"mappings":";;;cAIa,2BAAA,EAA2B,CAAA,CAAA,SAAA;;;cA8D3B,4BAAA,EAA4B,CAAA,CAAA,SAAA;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;cAI5B,sBAAA,gCAAsB,wBAAA"}

package/dist/actions/get-ticket-metric.mjs

@@ -0,0 +1,72 @@
+import { action } from "../action.mjs";
+import { z } from "zod";
+//#region src/actions/get-ticket-metric.ts
+const ZendeskGetTicketMetricInput = z.object({ ticket_metric_id: z.number().int().describe("The numeric ID of the ticket metric to retrieve. This is the metric ID associated with a ticket, found in ticket_metric responses or ticket data.") }).describe("Request parameters for retrieving a specific ticket metric.");
+const ZendeskGetTicketMetric_TimeInMinutesSchema = z.object({
+	business: z.number().int().describe("Time in business hours (minutes)").nullable().optional(),
+	calendar: z.number().int().describe("Time in calendar hours (minutes)").nullable().optional()
+}).describe("Time measurement in minutes with business and calendar values.");
+const ZendeskGetTicketMetric_ReplyTimeInSecondsSchema = z.object({ calendar: z.number().int().describe("Reply time in calendar seconds").nullable().optional() }).describe("Reply time measured in seconds.");
+const ZendeskGetTicketMetric_TicketMetricSchema = z.object({
+	id: z.number().int().describe("Unique identifier of the ticket metric").nullable().optional(),
+	cki: z.string().describe("Channel-key identifier for tracking the communication channel").nullable().optional(),
+	url: z.string().describe("API URL to access this ticket metric").nullable().optional(),
+	reopens: z.number().int().describe("Number of times the ticket was reopened").nullable().optional(),
+	replies: z.number().int().describe("Number of agent replies in the ticket").nullable().optional(),
+	solved_at: z.string().describe("Timestamp when the ticket was solved/resolved").nullable().optional(),
+	ticket_id: z.number().int().describe("The ID of the ticket this metric belongs to").nullable().optional(),
+	created_at: z.string().describe("Timestamp when the metric was created").nullable().optional(),
+	updated_at: z.string().describe("Timestamp when the metric was last updated").nullable().optional(),
+	assigned_at: z.string().describe("Timestamp when the ticket was first assigned to an agent").nullable().optional(),
+	first_reply: z.string().describe("Timestamp of the first agent reply").nullable().optional(),
+	resolved_at: z.string().describe("Timestamp when the ticket was resolved").nullable().optional(),
+	escalated_at: z.string().describe("Timestamp when the ticket was escalated").nullable().optional(),
+	agent_replies: z.number().int().describe("Number of replies from agents").nullable().optional(),
+	last_reply_at: z.string().describe("Timestamp of the most recent public reply").nullable().optional(),
+	unassigned_at: z.string().describe("Timestamp when the ticket was last unassigned").nullable().optional(),
+	group_stations: z.number().int().describe("Number of groups the ticket has been routed through").nullable().optional(),
+	tags_updated_at: z.string().describe("Timestamp when ticket tags were last modified").nullable().optional(),
+	type_updated_at: z.string().describe("Timestamp when the ticket type was last changed").nullable().optional(),
+	custom_status_id: z.number().int().describe("ID of the custom status").nullable().optional(),
+	assignee_stations: z.number().int().describe("Number of agents who have been assigned the ticket").nullable().optional(),
+	latest_comment_id: z.number().int().describe("ID of the most recent comment").nullable().optional(),
+	status_updated_at: z.string().describe("Timestamp when the ticket status was last updated").nullable().optional(),
+	channel_updated_at: z.string().describe("Timestamp when the ticket channel was last changed").nullable().optional(),
+	assignee_updated_at: z.string().describe("Timestamp when the ticket's assignee was last changed").nullable().optional(),
+	filename_updated_at: z.string().describe("Timestamp when attachments were last added or removed").nullable().optional(),
+	priority_updated_at: z.string().describe("Timestamp when the ticket priority was last changed").nullable().optional(),
+	first_reply_to_agent: z.string().describe("Timestamp of the first reply to an agent").nullable().optional(),
+	requester_updated_at: z.string().describe("Timestamp when the ticket requester was last changed").nullable().optional(),
+	initially_assigned_at: z.string().describe("Timestamp when the ticket was first assigned (accounting for reassignments)").nullable().optional(),
+	reply_time_in_minutes: ZendeskGetTicketMetric_TimeInMinutesSchema.nullable().optional(),
+	reply_time_in_seconds: ZendeskGetTicketMetric_ReplyTimeInSecondsSchema.nullable().optional(),
+	description_updated_at: z.string().describe("Timestamp when the ticket description was last edited").nullable().optional(),
+	first_reply_to_customer: z.string().describe("Timestamp of the first reply to a customer").nullable().optional(),
+	latest_comment_added_at: z.string().describe("Timestamp when the latest comment was added").nullable().optional(),
+	on_hold_time_in_minutes: ZendeskGetTicketMetric_TimeInMinutesSchema.nullable().optional(),
+	custom_status_updated_at: z.string().describe("Timestamp when custom status was last updated").nullable().optional(),
+	latest_comment_is_public: z.boolean().describe("Whether the latest comment is public").nullable().optional(),
+	agent_wait_time_in_minutes: ZendeskGetTicketMetric_TimeInMinutesSchema.nullable().optional(),
+	agent_work_time_in_minutes: ZendeskGetTicketMetric_TimeInMinutesSchema.nullable().optional(),
+	next_reply_time_in_minutes: ZendeskGetTicketMetric_TimeInMinutesSchema.nullable().optional(),
+	first_reply_time_in_minutes: ZendeskGetTicketMetric_TimeInMinutesSchema.nullable().optional(),
+	full_breach_time_in_minutes: ZendeskGetTicketMetric_TimeInMinutesSchema.nullable().optional(),
+	current_hold_time_in_minutes: ZendeskGetTicketMetric_TimeInMinutesSchema.nullable().optional(),
+	first_breach_time_in_minutes: ZendeskGetTicketMetric_TimeInMinutesSchema.nullable().optional(),
+	requester_wait_time_in_minutes: ZendeskGetTicketMetric_TimeInMinutesSchema.nullable().optional(),
+	full_resolution_time_in_minutes: ZendeskGetTicketMetric_TimeInMinutesSchema.nullable().optional(),
+	first_resolution_time_in_minutes: ZendeskGetTicketMetric_TimeInMinutesSchema.nullable().optional(),
+	next_reply_time_in_business_minutes: ZendeskGetTicketMetric_TimeInMinutesSchema.nullable().optional(),
+	first_reply_time_in_business_minutes: ZendeskGetTicketMetric_TimeInMinutesSchema.nullable().optional()
+}).describe("Individual ticket metric data.");
+const zendeskGetTicketMetric = action("ZENDESK_GET_TICKET_METRIC", {
+	slug: "zendesk-get-ticket-metric",
+	name: "Get Ticket Metric",
+	description: "Retrieve a specific ticket metric from Zendesk by its ID. Use this action when you have a ticket_metric_id and need to fetch the detailed metrics for that ticket, including resolution times, wait times, reply times, and SLA breaches. This action is read-only and idempotent — fetching the same metric multiple times has no side effects.",
+	input: ZendeskGetTicketMetricInput,
+	output: z.object({ ticket_metric: ZendeskGetTicketMetric_TicketMetricSchema.nullable() }).describe("Response containing a single ticket metric.")
+});
+//#endregion
+export { zendeskGetTicketMetric };
+
+//# sourceMappingURL=get-ticket-metric.mjs.map

package/dist/actions/get-ticket-metric.mjs.map

@@ -0,0 +1 @@
+{"version":3,"file":"get-ticket-metric.mjs","names":[],"sources":["../../src/actions/get-ticket-metric.ts"],"sourcesContent":["import { z } from \"zod\";\n\nimport { action } from \"../action\";\n\nexport const ZendeskGetTicketMetricInput = z.object({\n  ticket_metric_id: z.number().int().describe(\"The numeric ID of the ticket metric to retrieve. This is the metric ID associated with a ticket, found in ticket_metric responses or ticket data.\"),\n}).describe(\"Request parameters for retrieving a specific ticket metric.\");\nconst ZendeskGetTicketMetric_TimeInMinutesSchema = z.object({\n  business: z.number().int().describe(\"Time in business hours (minutes)\").nullable().optional(),\n  calendar: z.number().int().describe(\"Time in calendar hours (minutes)\").nullable().optional(),\n}).describe(\"Time measurement in minutes with business and calendar values.\");\nconst ZendeskGetTicketMetric_ReplyTimeInSecondsSchema = z.object({\n  calendar: z.number().int().describe(\"Reply time in calendar seconds\").nullable().optional(),\n}).describe(\"Reply time measured in seconds.\");\nconst ZendeskGetTicketMetric_TicketMetricSchema = z.object({\n  id: z.number().int().describe(\"Unique identifier of the ticket metric\").nullable().optional(),\n  cki: z.string().describe(\"Channel-key identifier for tracking the communication channel\").nullable().optional(),\n  url: z.string().describe(\"API URL to access this ticket metric\").nullable().optional(),\n  reopens: z.number().int().describe(\"Number of times the ticket was reopened\").nullable().optional(),\n  replies: z.number().int().describe(\"Number of agent replies in the ticket\").nullable().optional(),\n  solved_at: z.string().describe(\"Timestamp when the ticket was solved/resolved\").nullable().optional(),\n  ticket_id: z.number().int().describe(\"The ID of the ticket this metric belongs to\").nullable().optional(),\n  created_at: z.string().describe(\"Timestamp when the metric was created\").nullable().optional(),\n  updated_at: z.string().describe(\"Timestamp when the metric was last updated\").nullable().optional(),\n  assigned_at: z.string().describe(\"Timestamp when the ticket was first assigned to an agent\").nullable().optional(),\n  first_reply: z.string().describe(\"Timestamp of the first agent reply\").nullable().optional(),\n  resolved_at: z.string().describe(\"Timestamp when the ticket was resolved\").nullable().optional(),\n  escalated_at: z.string().describe(\"Timestamp when the ticket was escalated\").nullable().optional(),\n  agent_replies: z.number().int().describe(\"Number of replies from agents\").nullable().optional(),\n  last_reply_at: z.string().describe(\"Timestamp of the most recent public reply\").nullable().optional(),\n  unassigned_at: z.string().describe(\"Timestamp when the ticket was last unassigned\").nullable().optional(),\n  group_stations: z.number().int().describe(\"Number of groups the ticket has been routed through\").nullable().optional(),\n  tags_updated_at: z.string().describe(\"Timestamp when ticket tags were last modified\").nullable().optional(),\n  type_updated_at: z.string().describe(\"Timestamp when the ticket type was last changed\").nullable().optional(),\n  custom_status_id: z.number().int().describe(\"ID of the custom status\").nullable().optional(),\n  assignee_stations: z.number().int().describe(\"Number of agents who have been assigned the ticket\").nullable().optional(),\n  latest_comment_id: z.number().int().describe(\"ID of the most recent comment\").nullable().optional(),\n  status_updated_at: z.string().describe(\"Timestamp when the ticket status was last updated\").nullable().optional(),\n  channel_updated_at: z.string().describe(\"Timestamp when the ticket channel was last changed\").nullable().optional(),\n  assignee_updated_at: z.string().describe(\"Timestamp when the ticket's assignee was last changed\").nullable().optional(),\n  filename_updated_at: z.string().describe(\"Timestamp when attachments were last added or removed\").nullable().optional(),\n  priority_updated_at: z.string().describe(\"Timestamp when the ticket priority was last changed\").nullable().optional(),\n  first_reply_to_agent: z.string().describe(\"Timestamp of the first reply to an agent\").nullable().optional(),\n  requester_updated_at: z.string().describe(\"Timestamp when the ticket requester was last changed\").nullable().optional(),\n  initially_assigned_at: z.string().describe(\"Timestamp when the ticket was first assigned (accounting for reassignments)\").nullable().optional(),\n  reply_time_in_minutes: ZendeskGetTicketMetric_TimeInMinutesSchema.nullable().optional(),\n  reply_time_in_seconds: ZendeskGetTicketMetric_ReplyTimeInSecondsSchema.nullable().optional(),\n  description_updated_at: z.string().describe(\"Timestamp when the ticket description was last edited\").nullable().optional(),\n  first_reply_to_customer: z.string().describe(\"Timestamp of the first reply to a customer\").nullable().optional(),\n  latest_comment_added_at: z.string().describe(\"Timestamp when the latest comment was added\").nullable().optional(),\n  on_hold_time_in_minutes: ZendeskGetTicketMetric_TimeInMinutesSchema.nullable().optional(),\n  custom_status_updated_at: z.string().describe(\"Timestamp when custom status was last updated\").nullable().optional(),\n  latest_comment_is_public: z.boolean().describe(\"Whether the latest comment is public\").nullable().optional(),\n  agent_wait_time_in_minutes: ZendeskGetTicketMetric_TimeInMinutesSchema.nullable().optional(),\n  agent_work_time_in_minutes: ZendeskGetTicketMetric_TimeInMinutesSchema.nullable().optional(),\n  next_reply_time_in_minutes: ZendeskGetTicketMetric_TimeInMinutesSchema.nullable().optional(),\n  first_reply_time_in_minutes: ZendeskGetTicketMetric_TimeInMinutesSchema.nullable().optional(),\n  full_breach_time_in_minutes: ZendeskGetTicketMetric_TimeInMinutesSchema.nullable().optional(),\n  current_hold_time_in_minutes: ZendeskGetTicketMetric_TimeInMinutesSchema.nullable().optional(),\n  first_breach_time_in_minutes: ZendeskGetTicketMetric_TimeInMinutesSchema.nullable().optional(),\n  requester_wait_time_in_minutes: ZendeskGetTicketMetric_TimeInMinutesSchema.nullable().optional(),\n  full_resolution_time_in_minutes: ZendeskGetTicketMetric_TimeInMinutesSchema.nullable().optional(),\n  first_resolution_time_in_minutes: ZendeskGetTicketMetric_TimeInMinutesSchema.nullable().optional(),\n  next_reply_time_in_business_minutes: ZendeskGetTicketMetric_TimeInMinutesSchema.nullable().optional(),\n  first_reply_time_in_business_minutes: ZendeskGetTicketMetric_TimeInMinutesSchema.nullable().optional(),\n}).describe(\"Individual ticket metric data.\");\nexport const ZendeskGetTicketMetricOutput = z.object({\n  ticket_metric: ZendeskGetTicketMetric_TicketMetricSchema.nullable(),\n}).describe(\"Response containing a single ticket metric.\");\n\nexport const zendeskGetTicketMetric = action(\"ZENDESK_GET_TICKET_METRIC\", {\n  slug: \"zendesk-get-ticket-metric\",\n  name: \"Get Ticket Metric\",\n  description: \"Retrieve a specific ticket metric from Zendesk by its ID. Use this action when you have a ticket_metric_id and need to fetch the detailed metrics for that ticket, including resolution times, wait times, reply times, and SLA breaches. This action is read-only and idempotent — fetching the same metric multiple times has no side effects.\",\n  input: ZendeskGetTicketMetricInput,\n  output: ZendeskGetTicketMetricOutput,\n});\n"],"mappings":";;;AAIA,MAAa,8BAA8B,EAAE,OAAO,EAClD,kBAAkB,EAAE,OAAO,CAAC,CAAC,IAAI,CAAC,CAAC,SAAS,mJAAmJ,EACjM,CAAC,CAAC,CAAC,SAAS,6DAA6D;AACzE,MAAM,6CAA6C,EAAE,OAAO;CAC1D,UAAU,EAAE,OAAO,CAAC,CAAC,IAAI,CAAC,CAAC,SAAS,kCAAkC,CAAC,CAAC,SAAS,CAAC,CAAC,SAAS;CAC5F,UAAU,EAAE,OAAO,CAAC,CAAC,IAAI,CAAC,CAAC,SAAS,kCAAkC,CAAC,CAAC,SAAS,CAAC,CAAC,SAAS;AAC9F,CAAC,CAAC,CAAC,SAAS,gEAAgE;AAC5E,MAAM,kDAAkD,EAAE,OAAO,EAC/D,UAAU,EAAE,OAAO,CAAC,CAAC,IAAI,CAAC,CAAC,SAAS,gCAAgC,CAAC,CAAC,SAAS,CAAC,CAAC,SAAS,EAC5F,CAAC,CAAC,CAAC,SAAS,iCAAiC;AAC7C,MAAM,4CAA4C,EAAE,OAAO;CACzD,IAAI,EAAE,OAAO,CAAC,CAAC,IAAI,CAAC,CAAC,SAAS,wCAAwC,CAAC,CAAC,SAAS,CAAC,CAAC,SAAS;CAC5F,KAAK,EAAE,OAAO,CAAC,CAAC,SAAS,+DAA+D,CAAC,CAAC,SAAS,CAAC,CAAC,SAAS;CAC9G,KAAK,EAAE,OAAO,CAAC,CAAC,SAAS,sCAAsC,CAAC,CAAC,SAAS,CAAC,CAAC,SAAS;CACrF,SAAS,EAAE,OAAO,CAAC,CAAC,IAAI,CAAC,CAAC,SAAS,yCAAyC,CAAC,CAAC,SAAS,CAAC,CAAC,SAAS;CAClG,SAAS,EAAE,OAAO,CAAC,CAAC,IAAI,CAAC,CAAC,SAAS,uCAAuC,CAAC,CAAC,SAAS,CAAC,CAAC,SAAS;CAChG,WAAW,EAAE,OAAO,CAAC,CAAC,SAAS,+CAA+C,CAAC,CAAC,SAAS,CAAC,CAAC,SAAS;CACpG,WAAW,EAAE,OAAO,CAAC,CAAC,IAAI,CAAC,CAAC,SAAS,6CAA6C,CAAC,CAAC,SAAS,CAAC,CAAC,SAAS;CACxG,YAAY,EAAE,OAAO,CAAC,CAAC,SAAS,uCAAuC,CAAC,CAAC,SAAS,CAAC,CAAC,SAAS;CAC7F,YAAY,EAAE,OAAO,CAAC,CAAC,SAAS,4CAA4C,CAAC,CAAC,SAAS,CAAC,CAAC,SAAS;CAClG,aAAa,EAAE,OAAO,CAAC,CAAC,SAAS,0DAA0D,CAAC,CAAC,SAAS,CAAC,CAAC,SAAS;CACjH,aAAa,EAAE,OAAO,CAAC,CAAC,SAAS,oCAAoC,CAAC,CAAC,SAAS,CAAC,CAAC,SAAS;CAC3F,aAAa,EAAE,OAAO,CAAC,CAAC,SAAS,wCAAwC,CAAC,CAAC,SAAS,CAAC,CAAC,SAAS;CAC/F,cAAc,EAAE,OAAO,CAAC,CAAC,SAAS,yCAAyC,CAAC,CAAC,SAAS,CAAC,CAAC,SAAS;CACjG,eAAe,EAAE,OAAO,CAAC,CAAC,IAAI,CAAC,CAAC,SAAS,+BAA+B,CAAC,CAAC,SAAS,CAAC,CAAC,SAAS;CAC9F,eAAe,EAAE,OAAO,CAAC,CAAC,SAAS,2CAA2C,CAAC,CAAC,SAAS,CAAC,CAAC,SAAS;CACpG,eAAe,EAAE,OAAO,CAAC,CAAC,SAAS,+CAA+C,CAAC,CAAC,SAAS,CAAC,CAAC,SAAS;CACxG,gBAAgB,EAAE,OAAO,CAAC,CAAC,IAAI,CAAC,CAAC,SAAS,qDAAqD,CAAC,CAAC,SAAS,CAAC,CAAC,SAAS;CACrH,iBAAiB,EAAE,OAAO,CAAC,CAAC,SAAS,+CAA+C,CAAC,CAAC,SAAS,CAAC,CAAC,SAAS;CAC1G,iBAAiB,EAAE,OAAO,CAAC,CAAC,SAAS,iDAAiD,CAAC,CAAC,SAAS,CAAC,CAAC,SAAS;CAC5G,kBAAkB,EAAE,OAAO,CAAC,CAAC,IAAI,CAAC,CAAC,SAAS,yBAAyB,CAAC,CAAC,SAAS,CAAC,CAAC,SAAS;CAC3F,mBAAmB,EAAE,OAAO,CAAC,CAAC,IAAI,CAAC,CAAC,SAAS,oDAAoD,CAAC,CAAC,SAAS,CAAC,CAAC,SAAS;CACvH,mBAAmB,EAAE,OAAO,CAAC,CAAC,IAAI,CAAC,CAAC,SAAS,+BAA+B,CAAC,CAAC,SAAS,CAAC,CAAC,SAAS;CAClG,mBAAmB,EAAE,OAAO,CAAC,CAAC,SAAS,mDAAmD,CAAC,CAAC,SAAS,CAAC,CAAC,SAAS;CAChH,oBAAoB,EAAE,OAAO,CAAC,CAAC,SAAS,oDAAoD,CAAC,CAAC,SAAS,CAAC,CAAC,SAAS;CAClH,qBAAqB,EAAE,OAAO,CAAC,CAAC,SAAS,uDAAuD,CAAC,CAAC,SAAS,CAAC,CAAC,SAAS;CACtH,qBAAqB,EAAE,OAAO,CAAC,CAAC,SAAS,uDAAuD,CAAC,CAAC,SAAS,CAAC,CAAC,SAAS;CACtH,qBAAqB,EAAE,OAAO,CAAC,CAAC,SAAS,qDAAqD,CAAC,CAAC,SAAS,CAAC,CAAC,SAAS;CACpH,sBAAsB,EAAE,OAAO,CAAC,CAAC,SAAS,0CAA0C,CAAC,CAAC,SAAS,CAAC,CAAC,SAAS;CAC1G,sBAAsB,EAAE,OAAO,CAAC,CAAC,SAAS,sDAAsD,CAAC,CAAC,SAAS,CAAC,CAAC,SAAS;CACtH,uBAAuB,EAAE,OAAO,CAAC,CAAC,SAAS,6EAA6E,CAAC,CAAC,SAAS,CAAC,CAAC,SAAS;CAC9I,uBAAuB,2CAA2C,SAAS,CAAC,CAAC,SAAS;CACtF,uBAAuB,gDAAgD,SAAS,CAAC,CAAC,SAAS;CAC3F,wBAAwB,EAAE,OAAO,CAAC,CAAC,SAAS,uDAAuD,CAAC,CAAC,SAAS,CAAC,CAAC,SAAS;CACzH,yBAAyB,EAAE,OAAO,CAAC,CAAC,SAAS,4CAA4C,CAAC,CAAC,SAAS,CAAC,CAAC,SAAS;CAC/G,yBAAyB,EAAE,OAAO,CAAC,CAAC,SAAS,6CAA6C,CAAC,CAAC,SAAS,CAAC,CAAC,SAAS;CAChH,yBAAyB,2CAA2C,SAAS,CAAC,CAAC,SAAS;CACxF,0BAA0B,EAAE,OAAO,CAAC,CAAC,SAAS,+CAA+C,CAAC,CAAC,SAAS,CAAC,CAAC,SAAS;CACnH,0BAA0B,EAAE,QAAQ,CAAC,CAAC,SAAS,sCAAsC,CAAC,CAAC,SAAS,CAAC,CAAC,SAAS;CAC3G,4BAA4B,2CAA2C,SAAS,CAAC,CAAC,SAAS;CAC3F,4BAA4B,2CAA2C,SAAS,CAAC,CAAC,SAAS;CAC3F,4BAA4B,2CAA2C,SAAS,CAAC,CAAC,SAAS;CAC3F,6BAA6B,2CAA2C,SAAS,CAAC,CAAC,SAAS;CAC5F,6BAA6B,2CAA2C,SAAS,CAAC,CAAC,SAAS;CAC5F,8BAA8B,2CAA2C,SAAS,CAAC,CAAC,SAAS;CAC7F,8BAA8B,2CAA2C,SAAS,CAAC,CAAC,SAAS;CAC7F,gCAAgC,2CAA2C,SAAS,CAAC,CAAC,SAAS;CAC/F,iCAAiC,2CAA2C,SAAS,CAAC,CAAC,SAAS;CAChG,kCAAkC,2CAA2C,SAAS,CAAC,CAAC,SAAS;CACjG,qCAAqC,2CAA2C,SAAS,CAAC,CAAC,SAAS;CACpG,sCAAsC,2CAA2C,SAAS,CAAC,CAAC,SAAS;AACvG,CAAC,CAAC,CAAC,SAAS,gCAAgC;AAK5C,MAAa,yBAAyB,OAAO,6BAA6B;CACxE,MAAM;CACN,MAAM;CACN,aAAa;CACb,OAAO;CACP,QAT0C,EAAE,OAAO,EACnD,eAAe,0CAA0C,SAAS,EACpE,CAAC,CAAC,CAAC,SAAS,6CAOF;AACV,CAAC"}

package/dist/actions/get-ticket-metrics.cjs

@@ -0,0 +1,56 @@
+const require_action = require("../action.cjs");
+let zod = require("zod");
+//#region src/actions/get-ticket-metrics.ts
+const ZendeskGetTicketMetricsInput = zod.z.object({
+	sort_by: zod.z.string().describe("Field to sort results by. Prefix with '-' for descending order.").optional(),
+	page_size: zod.z.number().int().describe("Number of records per page for cursor pagination (max 100). Use this for large datasets.").optional(),
+	page_after: zod.z.string().describe("Cursor token to fetch records after this position. Obtain from previous response's 'after_cursor'.").optional(),
+	page_before: zod.z.string().describe("Cursor token to fetch records before this position. Obtain from previous response's 'before_cursor'.").optional()
+}).describe("Request parameters for listing ticket metrics with cursor-based pagination and sorting.");
+const ZendeskGetTicketMetrics_TimeMetricsSchema = zod.z.object({
+	business: zod.z.number().int().describe("Business hours duration in minutes").nullable().optional(),
+	calendar: zod.z.number().int().describe("Calendar duration in minutes").nullable().optional()
+}).describe("Time metrics with business and calendar durations in minutes.");
+const ZendeskGetTicketMetrics_TicketMetricSchema = zod.z.object({
+	id: zod.z.number().int().describe("Unique ticket metric ID").nullable(),
+	url: zod.z.string().describe("API URL of the ticket metric").nullable().optional(),
+	reopens: zod.z.number().int().describe("Number of times ticket was reopened").nullable().optional(),
+	replies: zod.z.number().int().describe("Number of replies on the ticket").nullable().optional(),
+	solved_at: zod.z.string().describe("Timestamp when ticket was solved").nullable().optional(),
+	ticket_id: zod.z.number().int().describe("ID of the associated ticket").nullable(),
+	created_at: zod.z.string().describe("Timestamp when the metric was created").nullable().optional(),
+	updated_at: zod.z.string().describe("Timestamp when the metric was last updated").nullable().optional(),
+	assigned_at: zod.z.string().describe("Timestamp when the ticket was assigned").nullable().optional(),
+	group_stations: zod.z.number().int().describe("Number of group changes").nullable().optional(),
+	assignee_stations: zod.z.number().int().describe("Number of assignee changes").nullable().optional(),
+	status_updated_at: zod.z.string().describe("Timestamp of last status change").nullable().optional(),
+	assignee_updated_at: zod.z.string().describe("Timestamp of last assignee update").nullable().optional(),
+	requester_updated_at: zod.z.string().describe("Timestamp of last requester update").nullable().optional(),
+	initially_assigned_at: zod.z.string().describe("Timestamp of initial assignment").nullable().optional(),
+	reply_time_in_minutes: ZendeskGetTicketMetrics_TimeMetricsSchema.nullable().optional(),
+	reply_time_in_seconds: ZendeskGetTicketMetrics_TimeMetricsSchema.nullable().optional(),
+	latest_comment_added_at: zod.z.string().describe("Timestamp of latest comment").nullable().optional(),
+	on_hold_time_in_minutes: ZendeskGetTicketMetrics_TimeMetricsSchema.nullable().optional(),
+	custom_status_updated_at: zod.z.string().describe("Timestamp of custom status update").nullable().optional(),
+	agent_wait_time_in_minutes: ZendeskGetTicketMetrics_TimeMetricsSchema.nullable().optional(),
+	requester_wait_time_in_minutes: ZendeskGetTicketMetrics_TimeMetricsSchema.nullable().optional(),
+	full_resolution_time_in_minutes: ZendeskGetTicketMetrics_TimeMetricsSchema.nullable().optional(),
+	first_resolution_time_in_minutes: ZendeskGetTicketMetrics_TimeMetricsSchema.nullable().optional()
+}).describe("Individual ticket metric record.");
+const ZendeskGetTicketMetricsOutput = zod.z.object({
+	count: zod.z.number().int().describe("Total count of ticket metrics").nullable(),
+	next_page: zod.z.string().describe("URL for next page of results").nullable().optional(),
+	previous_page: zod.z.string().describe("URL for previous page of results").nullable().optional(),
+	ticket_metrics: zod.z.array(ZendeskGetTicketMetrics_TicketMetricSchema).describe("List of ticket metric records")
+}).describe("Response containing list of ticket metrics with pagination info.");
+const zendeskGetTicketMetrics = require_action.action("ZENDESK_GET_TICKET_METRICS", {
+	slug: "zendesk-get-ticket-metrics",
+	name: "Get Ticket Metrics",
+	description: "List Ticket Metrics from Zendesk. Returns a list of tickets with their associated metrics including response times, resolution times, and assignment statistics. Use when analyzing ticket performance, agent productivity, or customer satisfaction metrics. This action supports cursor-based pagination via page_size, page_after, and page_before parameters for efficient traversal of large datasets.",
+	input: ZendeskGetTicketMetricsInput,
+	output: ZendeskGetTicketMetricsOutput
+});
+//#endregion
+exports.zendeskGetTicketMetrics = zendeskGetTicketMetrics;
+
+//# sourceMappingURL=get-ticket-metrics.cjs.map

package/dist/actions/get-ticket-metrics.cjs.map

@@ -0,0 +1 @@
+{"version":3,"file":"get-ticket-metrics.cjs","names":["z","action"],"sources":["../../src/actions/get-ticket-metrics.ts"],"sourcesContent":["import { z } from \"zod\";\n\nimport { action } from \"../action\";\n\nexport const ZendeskGetTicketMetricsInput = z.object({\n  sort_by: z.string().describe(\"Field to sort results by. Prefix with '-' for descending order.\").optional(),\n  page_size: z.number().int().describe(\"Number of records per page for cursor pagination (max 100). Use this for large datasets.\").optional(),\n  page_after: z.string().describe(\"Cursor token to fetch records after this position. Obtain from previous response's 'after_cursor'.\").optional(),\n  page_before: z.string().describe(\"Cursor token to fetch records before this position. Obtain from previous response's 'before_cursor'.\").optional(),\n}).describe(\"Request parameters for listing ticket metrics with cursor-based pagination and sorting.\");\nconst ZendeskGetTicketMetrics_TimeMetricsSchema = z.object({\n  business: z.number().int().describe(\"Business hours duration in minutes\").nullable().optional(),\n  calendar: z.number().int().describe(\"Calendar duration in minutes\").nullable().optional(),\n}).describe(\"Time metrics with business and calendar durations in minutes.\");\nconst ZendeskGetTicketMetrics_TicketMetricSchema = z.object({\n  id: z.number().int().describe(\"Unique ticket metric ID\").nullable(),\n  url: z.string().describe(\"API URL of the ticket metric\").nullable().optional(),\n  reopens: z.number().int().describe(\"Number of times ticket was reopened\").nullable().optional(),\n  replies: z.number().int().describe(\"Number of replies on the ticket\").nullable().optional(),\n  solved_at: z.string().describe(\"Timestamp when ticket was solved\").nullable().optional(),\n  ticket_id: z.number().int().describe(\"ID of the associated ticket\").nullable(),\n  created_at: z.string().describe(\"Timestamp when the metric was created\").nullable().optional(),\n  updated_at: z.string().describe(\"Timestamp when the metric was last updated\").nullable().optional(),\n  assigned_at: z.string().describe(\"Timestamp when the ticket was assigned\").nullable().optional(),\n  group_stations: z.number().int().describe(\"Number of group changes\").nullable().optional(),\n  assignee_stations: z.number().int().describe(\"Number of assignee changes\").nullable().optional(),\n  status_updated_at: z.string().describe(\"Timestamp of last status change\").nullable().optional(),\n  assignee_updated_at: z.string().describe(\"Timestamp of last assignee update\").nullable().optional(),\n  requester_updated_at: z.string().describe(\"Timestamp of last requester update\").nullable().optional(),\n  initially_assigned_at: z.string().describe(\"Timestamp of initial assignment\").nullable().optional(),\n  reply_time_in_minutes: ZendeskGetTicketMetrics_TimeMetricsSchema.nullable().optional(),\n  reply_time_in_seconds: ZendeskGetTicketMetrics_TimeMetricsSchema.nullable().optional(),\n  latest_comment_added_at: z.string().describe(\"Timestamp of latest comment\").nullable().optional(),\n  on_hold_time_in_minutes: ZendeskGetTicketMetrics_TimeMetricsSchema.nullable().optional(),\n  custom_status_updated_at: z.string().describe(\"Timestamp of custom status update\").nullable().optional(),\n  agent_wait_time_in_minutes: ZendeskGetTicketMetrics_TimeMetricsSchema.nullable().optional(),\n  requester_wait_time_in_minutes: ZendeskGetTicketMetrics_TimeMetricsSchema.nullable().optional(),\n  full_resolution_time_in_minutes: ZendeskGetTicketMetrics_TimeMetricsSchema.nullable().optional(),\n  first_resolution_time_in_minutes: ZendeskGetTicketMetrics_TimeMetricsSchema.nullable().optional(),\n}).describe(\"Individual ticket metric record.\");\nexport const ZendeskGetTicketMetricsOutput = z.object({\n  count: z.number().int().describe(\"Total count of ticket metrics\").nullable(),\n  next_page: z.string().describe(\"URL for next page of results\").nullable().optional(),\n  previous_page: z.string().describe(\"URL for previous page of results\").nullable().optional(),\n  ticket_metrics: z.array(ZendeskGetTicketMetrics_TicketMetricSchema).describe(\"List of ticket metric records\"),\n}).describe(\"Response containing list of ticket metrics with pagination info.\");\n\nexport const zendeskGetTicketMetrics = action(\"ZENDESK_GET_TICKET_METRICS\", {\n  slug: \"zendesk-get-ticket-metrics\",\n  name: \"Get Ticket Metrics\",\n  description: \"List Ticket Metrics from Zendesk. Returns a list of tickets with their associated metrics including response times, resolution times, and assignment statistics. Use when analyzing ticket performance, agent productivity, or customer satisfaction metrics. This action supports cursor-based pagination via page_size, page_after, and page_before parameters for efficient traversal of large datasets.\",\n  input: ZendeskGetTicketMetricsInput,\n  output: ZendeskGetTicketMetricsOutput,\n});\n"],"mappings":";;;AAIA,MAAa,+BAA+BA,IAAAA,EAAE,OAAO;CACnD,SAASA,IAAAA,EAAE,OAAO,CAAC,CAAC,SAAS,iEAAiE,CAAC,CAAC,SAAS;CACzG,WAAWA,IAAAA,EAAE,OAAO,CAAC,CAAC,IAAI,CAAC,CAAC,SAAS,0FAA0F,CAAC,CAAC,SAAS;CAC1I,YAAYA,IAAAA,EAAE,OAAO,CAAC,CAAC,SAAS,oGAAoG,CAAC,CAAC,SAAS;CAC/I,aAAaA,IAAAA,EAAE,OAAO,CAAC,CAAC,SAAS,sGAAsG,CAAC,CAAC,SAAS;AACpJ,CAAC,CAAC,CAAC,SAAS,yFAAyF;AACrG,MAAM,4CAA4CA,IAAAA,EAAE,OAAO;CACzD,UAAUA,IAAAA,EAAE,OAAO,CAAC,CAAC,IAAI,CAAC,CAAC,SAAS,oCAAoC,CAAC,CAAC,SAAS,CAAC,CAAC,SAAS;CAC9F,UAAUA,IAAAA,EAAE,OAAO,CAAC,CAAC,IAAI,CAAC,CAAC,SAAS,8BAA8B,CAAC,CAAC,SAAS,CAAC,CAAC,SAAS;AAC1F,CAAC,CAAC,CAAC,SAAS,+DAA+D;AAC3E,MAAM,6CAA6CA,IAAAA,EAAE,OAAO;CAC1D,IAAIA,IAAAA,EAAE,OAAO,CAAC,CAAC,IAAI,CAAC,CAAC,SAAS,yBAAyB,CAAC,CAAC,SAAS;CAClE,KAAKA,IAAAA,EAAE,OAAO,CAAC,CAAC,SAAS,8BAA8B,CAAC,CAAC,SAAS,CAAC,CAAC,SAAS;CAC7E,SAASA,IAAAA,EAAE,OAAO,CAAC,CAAC,IAAI,CAAC,CAAC,SAAS,qCAAqC,CAAC,CAAC,SAAS,CAAC,CAAC,SAAS;CAC9F,SAASA,IAAAA,EAAE,OAAO,CAAC,CAAC,IAAI,CAAC,CAAC,SAAS,iCAAiC,CAAC,CAAC,SAAS,CAAC,CAAC,SAAS;CAC1F,WAAWA,IAAAA,EAAE,OAAO,CAAC,CAAC,SAAS,kCAAkC,CAAC,CAAC,SAAS,CAAC,CAAC,SAAS;CACvF,WAAWA,IAAAA,EAAE,OAAO,CAAC,CAAC,IAAI,CAAC,CAAC,SAAS,6BAA6B,CAAC,CAAC,SAAS;CAC7E,YAAYA,IAAAA,EAAE,OAAO,CAAC,CAAC,SAAS,uCAAuC,CAAC,CAAC,SAAS,CAAC,CAAC,SAAS;CAC7F,YAAYA,IAAAA,EAAE,OAAO,CAAC,CAAC,SAAS,4CAA4C,CAAC,CAAC,SAAS,CAAC,CAAC,SAAS;CAClG,aAAaA,IAAAA,EAAE,OAAO,CAAC,CAAC,SAAS,wCAAwC,CAAC,CAAC,SAAS,CAAC,CAAC,SAAS;CAC/F,gBAAgBA,IAAAA,EAAE,OAAO,CAAC,CAAC,IAAI,CAAC,CAAC,SAAS,yBAAyB,CAAC,CAAC,SAAS,CAAC,CAAC,SAAS;CACzF,mBAAmBA,IAAAA,EAAE,OAAO,CAAC,CAAC,IAAI,CAAC,CAAC,SAAS,4BAA4B,CAAC,CAAC,SAAS,CAAC,CAAC,SAAS;CAC/F,mBAAmBA,IAAAA,EAAE,OAAO,CAAC,CAAC,SAAS,iCAAiC,CAAC,CAAC,SAAS,CAAC,CAAC,SAAS;CAC9F,qBAAqBA,IAAAA,EAAE,OAAO,CAAC,CAAC,SAAS,mCAAmC,CAAC,CAAC,SAAS,CAAC,CAAC,SAAS;CAClG,sBAAsBA,IAAAA,EAAE,OAAO,CAAC,CAAC,SAAS,oCAAoC,CAAC,CAAC,SAAS,CAAC,CAAC,SAAS;CACpG,uBAAuBA,IAAAA,EAAE,OAAO,CAAC,CAAC,SAAS,iCAAiC,CAAC,CAAC,SAAS,CAAC,CAAC,SAAS;CAClG,uBAAuB,0CAA0C,SAAS,CAAC,CAAC,SAAS;CACrF,uBAAuB,0CAA0C,SAAS,CAAC,CAAC,SAAS;CACrF,yBAAyBA,IAAAA,EAAE,OAAO,CAAC,CAAC,SAAS,6BAA6B,CAAC,CAAC,SAAS,CAAC,CAAC,SAAS;CAChG,yBAAyB,0CAA0C,SAAS,CAAC,CAAC,SAAS;CACvF,0BAA0BA,IAAAA,EAAE,OAAO,CAAC,CAAC,SAAS,mCAAmC,CAAC,CAAC,SAAS,CAAC,CAAC,SAAS;CACvG,4BAA4B,0CAA0C,SAAS,CAAC,CAAC,SAAS;CAC1F,gCAAgC,0CAA0C,SAAS,CAAC,CAAC,SAAS;CAC9F,iCAAiC,0CAA0C,SAAS,CAAC,CAAC,SAAS;CAC/F,kCAAkC,0CAA0C,SAAS,CAAC,CAAC,SAAS;AAClG,CAAC,CAAC,CAAC,SAAS,kCAAkC;AAC9C,MAAa,gCAAgCA,IAAAA,EAAE,OAAO;CACpD,OAAOA,IAAAA,EAAE,OAAO,CAAC,CAAC,IAAI,CAAC,CAAC,SAAS,+BAA+B,CAAC,CAAC,SAAS;CAC3E,WAAWA,IAAAA,EAAE,OAAO,CAAC,CAAC,SAAS,8BAA8B,CAAC,CAAC,SAAS,CAAC,CAAC,SAAS;CACnF,eAAeA,IAAAA,EAAE,OAAO,CAAC,CAAC,SAAS,kCAAkC,CAAC,CAAC,SAAS,CAAC,CAAC,SAAS;CAC3F,gBAAgBA,IAAAA,EAAE,MAAM,0CAA0C,CAAC,CAAC,SAAS,+BAA+B;AAC9G,CAAC,CAAC,CAAC,SAAS,kEAAkE;AAE9E,MAAa,0BAA0BC,eAAAA,OAAO,8BAA8B;CAC1E,MAAM;CACN,MAAM;CACN,aAAa;CACb,OAAO;CACP,QAAQ;AACV,CAAC"}

package/dist/actions/get-ticket-metrics.d.cts

@@ -0,0 +1,70 @@
+import { z } from "zod";
+
+//#region src/actions/get-ticket-metrics.d.ts
+declare const ZendeskGetTicketMetricsInput: z.ZodObject<{
+  sort_by: z.ZodOptional<z.ZodString>;
+  page_size: z.ZodOptional<z.ZodNumber>;
+  page_after: z.ZodOptional<z.ZodString>;
+  page_before: z.ZodOptional<z.ZodString>;
+}, z.core.$strip>;
+declare const ZendeskGetTicketMetricsOutput: z.ZodObject<{
+  count: z.ZodNullable<z.ZodNumber>;
+  next_page: z.ZodOptional<z.ZodNullable<z.ZodString>>;
+  previous_page: z.ZodOptional<z.ZodNullable<z.ZodString>>;
+  ticket_metrics: z.ZodArray<z.ZodObject<{
+    id: z.ZodNullable<z.ZodNumber>;
+    url: z.ZodOptional<z.ZodNullable<z.ZodString>>;
+    reopens: z.ZodOptional<z.ZodNullable<z.ZodNumber>>;
+    replies: z.ZodOptional<z.ZodNullable<z.ZodNumber>>;
+    solved_at: z.ZodOptional<z.ZodNullable<z.ZodString>>;
+    ticket_id: z.ZodNullable<z.ZodNumber>;
+    created_at: z.ZodOptional<z.ZodNullable<z.ZodString>>;
+    updated_at: z.ZodOptional<z.ZodNullable<z.ZodString>>;
+    assigned_at: z.ZodOptional<z.ZodNullable<z.ZodString>>;
+    group_stations: z.ZodOptional<z.ZodNullable<z.ZodNumber>>;
+    assignee_stations: z.ZodOptional<z.ZodNullable<z.ZodNumber>>;
+    status_updated_at: z.ZodOptional<z.ZodNullable<z.ZodString>>;
+    assignee_updated_at: z.ZodOptional<z.ZodNullable<z.ZodString>>;
+    requester_updated_at: z.ZodOptional<z.ZodNullable<z.ZodString>>;
+    initially_assigned_at: z.ZodOptional<z.ZodNullable<z.ZodString>>;
+    reply_time_in_minutes: z.ZodOptional<z.ZodNullable<z.ZodObject<{
+      business: z.ZodOptional<z.ZodNullable<z.ZodNumber>>;
+      calendar: z.ZodOptional<z.ZodNullable<z.ZodNumber>>;
+    }, z.core.$strip>>>;
+    reply_time_in_seconds: z.ZodOptional<z.ZodNullable<z.ZodObject<{
+      business: z.ZodOptional<z.ZodNullable<z.ZodNumber>>;
+      calendar: z.ZodOptional<z.ZodNullable<z.ZodNumber>>;
+    }, z.core.$strip>>>;
+    latest_comment_added_at: z.ZodOptional<z.ZodNullable<z.ZodString>>;
+    on_hold_time_in_minutes: z.ZodOptional<z.ZodNullable<z.ZodObject<{
+      business: z.ZodOptional<z.ZodNullable<z.ZodNumber>>;
+      calendar: z.ZodOptional<z.ZodNullable<z.ZodNumber>>;
+    }, z.core.$strip>>>;
+    custom_status_updated_at: z.ZodOptional<z.ZodNullable<z.ZodString>>;
+    agent_wait_time_in_minutes: z.ZodOptional<z.ZodNullable<z.ZodObject<{
+      business: z.ZodOptional<z.ZodNullable<z.ZodNumber>>;
+      calendar: z.ZodOptional<z.ZodNullable<z.ZodNumber>>;
+    }, z.core.$strip>>>;
+    requester_wait_time_in_minutes: z.ZodOptional<z.ZodNullable<z.ZodObject<{
+      business: z.ZodOptional<z.ZodNullable<z.ZodNumber>>;
+      calendar: z.ZodOptional<z.ZodNullable<z.ZodNumber>>;
+    }, z.core.$strip>>>;
+    full_resolution_time_in_minutes: z.ZodOptional<z.ZodNullable<z.ZodObject<{
+      business: z.ZodOptional<z.ZodNullable<z.ZodNumber>>;
+      calendar: z.ZodOptional<z.ZodNullable<z.ZodNumber>>;
+    }, z.core.$strip>>>;
+    first_resolution_time_in_minutes: z.ZodOptional<z.ZodNullable<z.ZodObject<{
+      business: z.ZodOptional<z.ZodNullable<z.ZodNumber>>;
+      calendar: z.ZodOptional<z.ZodNullable<z.ZodNumber>>;
+    }, z.core.$strip>>>;
+  }, z.core.$strip>>;
+}, z.core.$strip>;
+declare const zendeskGetTicketMetrics: import("@keystrokehq/action").WorkflowActionDefinition<{
+  sort_by?: string | undefined;
+  page_size?: number | undefined;
+  page_after?: string | undefined;
+  page_before?: string | undefined;
+}, unknown, import("@keystrokehq/shared").ResolvedCredentials<readonly [import("@keystrokehq/shared").Credential]>, readonly [import("@keystrokehq/shared").Credential]>;
+//#endregion
+export { zendeskGetTicketMetrics };
+//# sourceMappingURL=get-ticket-metrics.d.cts.map

package/dist/actions/get-ticket-metrics.d.cts.map

@@ -0,0 +1 @@
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