@falai/agent 3.4.5 → 4.0.0-alpha.2

package/docs/concepts/runs-and-waits.md

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+---
+title: "Runs and waits"
+description: "How one run at a time holds the floor, how a parked run wakes up, and how every key is built."
+type: concept
+order: 3
+---
+
+# Runs and waits
+
+A **run** is one live execution of a flow inside a session. A session holds many runs at once: a triage asking for a name, a follow-up parked for two days, a reminder waiting for an event. Code decides which one moves, which one speaks and which one wakes. This page is that code, in words. The code itself is `src/core/Runner.ts`.
+
+## A run
+
+A message that starts a flow creates a run:
+
+```ts
+import type { Agent } from "@falai/agent";
+declare const agent: Agent;
+
+const r = await agent.turn({ sessionId: "s1", message: "oi" });
+console.log(r.session.runs[0].status); // "asking": the run spoke and waits for the answer
+```
+
+| Status | Meaning | Moves again when |
+|---|---|---|
+| `running` | Between steps, inside a turn. | Now |
+| `asking` | Its talk step spoke and waits for the answer. This run holds the floor. | The next message arrives |
+| `waiting` | Parked on a `wait`, a deferred `do`, a speak retry, or the trigger's `after`. | Its wake fires, the customer replies (a timer wait with `else`), or its event arrives |
+| `suspended` | Was asking; another run took the floor. | Nobody is asking any more |
+
+Here is everything the session keeps about that run:
+
+```ts fragment
+interface Run {
+  id: string;                 // `${flowId}#${triggerKey}`
+  flowId: string;
+  anchor: string;             // the session id, or a host anchor key
+  dedupeKey: string;          // `${flowId}:${anchor}:${nonce}`
+  stepId: string | null;      // null before the first step
+  status: "running" | "asking" | "waiting" | "suspended";
+  trigger: { kind: "message" | "mention" | "silence" | "event" | "start" | "flow"; key: string; payload?: unknown };
+  input?: unknown;            // the trigger payload, read as {{input.x}}
+  hop: number;                // flow-to-flow chaining depth, capped at 5
+  startedAt: string;
+  suspendedAt?: string;       // set while suspended
+  waiting?: { kind: "timer" | "event"; key?: string; until?: string; setAt: string; event?: string };
+  asked: Record<string, number>;   // times each field was asked
+  visits: Record<string, number>;  // times each step was entered
+  outcomes: StepOutcome[];         // the last 50
+}
+```
+
+`session.runs` holds live runs only. A run that ends leaves the session and appears once in `TurnResult.ended` with a reason: `end` (the last step, or `then: 'end'`), `flow` (it chained into another flow), `reset` (`onEnd: 'reset'`), `skipped` (a premise failed, the flow or step is gone, or it was silenced), `failed` (the step cap), `replaced` (it was still parked on its trigger's `after` when the same flow started again for that anchor).
+
+## Starting a run
+
+Every start, whatever the trigger, goes through the same checks in `Runner.startRun`, in this order. The first check that fails stops the start, and most leave a line in `TurnResult.skipped`.
+
+1. The trigger's `if`, with the payload as `input`. False: no run, no line.
+2. The claim. `repeat: 'once'` with a claim held: `code: 'already-claimed'`. A cooldown still running: `code: 'cooldown'`.
+3. The hop cap. A start at `hop` 5: `code: 'hop-limit'`.
+4. One live run per flow and anchor. A live run in this session, or a `${flowId}:${anchor}` pair in the host's `claims.active`: `code: 'already-running'`. One exception: a run still parked on its own `after` timer ends with reason `replaced`, and the new one takes its place.
+5. The claim is written, `clearOnStart` clears its fields, the run joins `session.runs`, `started[]` gets a line.
+6. An `event` trigger with `after` parks the run before its first step (`code: 'awaiting-trigger'`).
+
+## The floor
+
+At most one run in a session is `asking`. That run holds the floor: its talk step spoke last, and the next message is read as its answer.
+
+- A talk step reached by any other run suspends the asker (`status: 'suspended'`, `suspendedAt: now`) and takes the floor. A follow-up nudge that fires while triage is mid-question does exactly this.
+- Whenever nobody is asking, at the start of phase 5 and again after Speak, the **most recently suspended** run returns to asking. It is a stack: `suspendedAt` decides, not `startedAt`. `tests/runner.test.ts` ("the floor") pins this with three runs.
+- An asking run re-speaks only on a message. Wakes and events leave it alone.
+- On a message, routing may move the floor to another flow: it needs a score of at least 40 and at least 15 above the asker's. Then that flow's suspended run resumes, or a new run starts. Routing never takes the floor from a run that took it in Ingest (a resolved wait, a wake). [Triggers](../guides/triggers.md) has the routing rules.
+- One answer per message. When a run other than the floor holder answered this turn (a `say`, or a `do` returning `spoke: true`), the floor's talk is skipped (`code: 'another-reply'`) and the asker stays asking.
+
+## Waits
+
+A `wait` step parks the run. There are two kinds.
+
+**Timer**: `{ wait: '2d', else?, businessHours?, branches? }`. `then` means the time passed; `else` means the customer replied first.
+
+- **Ten seconds or less**, when the next step is a `say` or a talk step: no wake at all. The delay rides on that message as `afterMs` (`wait: '3s'` gives `afterMs: 3000`) and the run keeps moving. Any other short wait behaves like a long one.
+- **Longer**: the run parks with `waiting: { kind: 'timer', key, until, setAt }`, and `schedule[]` gets `{ key, at }`. `businessHours: true` moves `at` forward to the next open hour, using the agent's `businessHours` function.
+- A message, or an inbound event, while parked: every timer wait with an `else` takes it at Ingest, outcome `code: 'replied'`. An `if` branch on the wait step is checked first and wins over `else`; `when` branches on a wait step are not judged.
+- The wake fires: `code: 'no-reply'`, `then`. Unless the customer wrote after `waiting.setAt` and the step has an `else`: then `code: 'replied'`, `else`. The reply beat the job.
+
+**Event**: `{ wait: { event: 'meeting_booked', upTo?: '7d' }, else? }`. The event arrives: `code: 'event-arrived'`, `then`. `upTo` passes (default 30 days): `code: 'no-event'`, `else`, or the run ends when there is no `else`.
+
+Two more things park a run: a `do` step that returns `{ defer: '24h', detail }`, whose wake re-runs the same step under the same key; and a speak call that failed in a way a wait can fix, which gets a retry wake at 1, 5 and 15 minutes, then an hour, then six (see [the pipeline](./pipeline.md#7-settle)).
+
+```ts
+import type { Agent } from "@falai/agent";
+declare const agent: Agent;
+
+const t1 = await agent.turn({ sessionId: "s1", start: { flow: "lembrete", key: "k1" } });
+// t1.llmCalls === 0; t1.schedule[0].key === "lembrete#k1:espera:<atMs>", one day out
+```
+
+The agent behind it, with a fake clock so the wake can be replayed:
+
+```ts
+import { falai, fakeClock } from "@falai/agent";
+import type { AiProvider } from "@falai/agent";
+
+declare const provider: AiProvider;
+
+const clock = fakeClock("2026-09-20T10:00:00.000Z");
+const f = falai().fields({});
+const agent = f.agent({
+  name: "Ana",
+  provider,
+  clock,
+  flows: [
+    f.flow({
+      id: "lembrete",
+      name: "Lembrete",
+      steps: [
+        { id: "espera", wait: "1d" },
+        { id: "aviso", prompt: "Lembre a pessoa da reunião de amanhã, em uma frase." },
+      ],
+    }),
+  ],
+});
+
+const t1 = await agent.turn({ sessionId: "s1", start: { flow: "lembrete", key: "k1" } });
+// t1.llmCalls === 0; t1.schedule[0].key === `lembrete#k1:espera:${Date.parse("2026-09-21T10:00:00.000Z")}`
+
+clock.advance("1d");
+const t2 = await agent.turn({ sessionId: "s1", session: t1.session, wake: t1.schedule[0].key });
+// t2.llmCalls === 1; t2.messages[0].key === "lembrete#k1:aviso:1"
+```
+
+## Wakes
+
+A wake is `turn({ wake: key })`, called by the host when a `schedule[]` entry comes due. The framework never cancels one. A wake that no longer means anything is ignored, and an ignored wake is `changed: false`, so the host saves nothing.
+
+| Wake key | Honoured by | Otherwise |
+|---|---|---|
+| A run wake (any key below except the silence key) | The one run whose `waiting.key` equals it | `code: 'stale-wake'` |
+| `silence:<flowId>:<sessionId>:<ms>` | Nobody yet: it starts the silence flow, provided `session.lastAssistantAt` is still exactly `<ms>` and the customer has not written since (`lastUserAt`, plus the anchor's `lastInboundAt` for anchored flows) | `code: 'silence-broken'`; a flow the agent no longer has is `code: 'flow-gone'` |
+| Any wake, no session | Nobody | `code: 'no-session'` |
+
+An honoured wake then re-checks the run's premise before it moves: `while`, or the trigger's `if`, with this turn's context (`code: 'premise-changed'` when false); and for a silence run, that the customer has not written since the run started (`code: 'customer-replied'`).
+
+`ScheduleEntry.replaces` names the wake this one supersedes: a new silence wake after the assistant spoke again. Removing it from your queue is a courtesy; the old key is ignored anyway.
+
+## The keys
+
+Every key is built from the input, so a replay of the same input builds the same keys and a new visit builds new ones.
+
+| Key | Format | Where |
+|---|---|---|
+| Trigger key | `message` and `mention`: the message `id`, or `at` when there is none. `event` and `start`: the host's `key`. `silence`: `lastAssistantAt` in ms. `flow`: the parent's step key | `run.trigger.key` |
+| Run id | `${flowId}#${triggerKey}` | `run.id` |
+| Message and action key | `${runId}:${stepId}:${visit}` | `OutboundMessage.key`, `ActionCtx.key`, `StepOutcome.key` |
+| Idle message key | `idle:${triggerKey}` | `OutboundMessage.key` |
+| Timer, event and deferral wake | `${runId}:${stepId}:${atMs}` | `run.waiting.key`, `ScheduleEntry.key` |
+| Trigger `after` wake | `${runId}:start:${atMs}` | same |
+| Speak retry wake | `${runId}:${stepId}:${visit}:retry:${atMs}` | same |
+| Silence wake | `silence:${flowId}:${sessionId}:${lastAssistantAtMs}` | `ScheduleEntry.key` |
+| Dedupe key | `${flowId}:${anchor}:${nonce}` | `run.dedupeKey`, `ActionCtx.dedupeKey`, `session.claims` |
+| `say` once claim | `${flowId}:${stepId}:${sessionId}` | `session.claims` |
+
+`visit` is the number of times the run has entered the step. Going back to a step with `then: { step, clear }` or `onEnd: 'stay'` enters it again, so the second message from the same step is `…:2`, not a duplicate of `…:1`.
+
+## Claims and repeat
+
+`repeat` on a trigger says how often a flow may start for one session or anchor: `'once'`, `'always'`, or `{ cooldown: '7d' }`. The default is `'once'` for `message`, `mention` and `silence` triggers and `'always'` for `event` triggers, manual starts and chained flows.
+
+A claim is one row in `session.claims`, keyed by the dedupe key `${flowId}:${anchor}:${nonce}` (the nonce is a suffix that tells one start from another), holding the time it was written.
+
+- `'once'` and cooldown use an empty nonce, so there is one key per flow and anchor. `once`: any claim blocks. Cooldown: a claim younger than the window blocks (`code: 'cooldown'`); an older one is overwritten.
+- `'always'` uses the trigger key as the nonce, so every start has its own claim. The last 50 per flow and anchor are kept; `once` and cooldown claims are never pruned.
+- The claim is written in the same turn as the run's first step, so a run never exists without its claim, and a replayed input finds the claim and skips.
+
+Across a customer's sessions the host does the sharing: pass `claims.held` (dedupe key to time) and `claims.active` (live `${flowId}:${anchor}` pairs) on every turn, and write `started[].dedupeKey` into a unique index in the same transaction as the save.
+
+## Anchors
+
+A flow's `anchor` is `'session'` by default: the run belongs to this conversation. Any other name (`'lead'`) is looked up in the turn's `anchors` (`{ lead: { key: 'lead:456', lastInboundAt } }`), and that key becomes `run.anchor`, so there is one run per customer across every conversation with them. A missing anchor falls back to the session id. `lastInboundAt` lets a silence wake see that the customer wrote in another conversation.
+
+## Five rules that always hold
+
+From the design record, `docs/rfc/v4-one-flow.md` §5, adjusted only where the code differs.
+
+- I1. The saved session is the unit of consistency: `load(v) → turn → save(expectedVersion = v)`. A losing turn is discarded and the same input replayed.
+- I2. Messages, schedules, claims and ended runs leave the host's hands only after a successful save. `do` handlers are the exception: they run inside the turn, **at-least-once**, and must be idempotent on `ctx.key` (or `ctx.dedupeKey` for `once`/cooldown flows shared across a customer's sessions). `always` flows cannot be made exactly-once across sessions by the framework.
+- I3. A run wake is honoured only by the run whose `waiting.key` equals it; a silence wake only when the saved session still shows that silence. Everything else is ignored, `changed: false`. Nothing is ever cancelled; `replaces` is a best-effort hint.
+- I4. Every `do` and message carries `key = ${runId}:${stepId}:${visit}`; run ids come from host keys (message `id`, event/start `key`, the silence timestamp, parent run), so a replay of the same input builds the same keys and a revisit builds new ones.
+- I5. A run's claim is written in the same save as its first step; a run never exists without its claim.
+
+The one adjustment is in I4. The RFC says "wake key"; the code keys a silence run by `lastAssistantAt` in milliseconds (`retomar#1789898400000`), not by the whole wake key.

package/docs/guides/actions-and-events.md

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+---
+title: "Actions and events"
+description: "Actions are code a do step runs; events are things your program reports with turn({ event }) so flows start or stop waiting."
+type: guide
+order: 5
+---
+
+# Actions and events
+
+An action is a function of yours that a flow runs in a `do` step. An event is a fact your program reports to the agent, so a flow can start on it or stop waiting for it. Both are registered on the agent once and named in flows as strings.
+
+```ts
+import { falai, GeminiProvider } from "@falai/agent";
+
+const f = falai().fields({});
+
+const agent = f.agent({
+  name: "Ana",
+  // Set GEMINI_API_KEY in your environment before running this.
+  provider: new GeminiProvider({ apiKey: process.env.GEMINI_API_KEY ?? "", model: "gemini-2.5-flash" }),
+  actions: {
+    avisar: f.action({
+      parameters: { para: { type: "string" }, texto: { type: "string" } },
+      run: (params) => {
+        console.log(`${params.para}: ${params.texto}`);
+        return { ok: true };
+      },
+    }),
+  },
+  flows: [
+    f.flow({
+      id: "cadastro",
+      name: "Cadastro",
+      steps: [{ id: "n", do: "avisar", with: { para: "vendedor", texto: "Novo cadastro: {{input.email}}" } }],
+    }),
+  ],
+});
+
+const r = await agent.turn({ sessionId: "s1", start: { flow: "cadastro", input: { email: "ana@zeta.com" }, key: "signup:1" } });
+console.log(r.outcomes[0]?.key, r.outcomes[0]?.status); // "cadastro#signup:1:n:1", "ok"
+console.log(r.llmCalls); // 0
+```
+
+## Define an action
+
+`f.action({ description?, parameters, run })`.
+
+`parameters` is a `ParamDefs`: one entry per parameter, each `{ type: 'string' | 'number' | 'integer' | 'boolean', enum?, description?, optional? }` or `{ type: 'array', items: <scalar>, optional? }`. Every parameter is required unless `optional: true`. `run` receives `params` typed from them.
+
+A `do` step fills the parameters with `with`. When the agent is built, `validateFlow` checks every `with` against the action and throws `FlowConfigurationError` when:
+
+- a required parameter is missing: `action "avisar" needs parameter "texto"`;
+- a value has the wrong type; nothing is coerced, so `"3"` is not a number. A template such as `"{{data.cep}}"` is a string, so templates can only fill string parameters (and the items of a string array);
+- `with` names a parameter the action does not have.
+
+Templates in `with` are rendered right before `run` is called, against `data` (collected fields), `context` (this turn's host context) and `input` (the run's input). A path that resolves to nothing keeps its `{{...}}`, so a typo stays visible.
+
+## What `run` sees
+
+The second argument is an `ActionCtx`:
+
+| Field | What it is |
+|---|---|
+| `context` | the host context of this `turn()` |
+| `data` | the collected fields so far |
+| `input` | the run's input: event payload, start input or mention extract |
+| `run` | the run, with `id`, `flowId`, `stepId`, `visits` and more |
+| `key` | `<runId>:<stepId>:<visit>`; the same on a replay of the same input |
+| `dedupeKey` | `<flowId>:<anchor>:<nonce>`; shared across a customer's sessions |
+| `silenced` | the host's reason the assistant cannot speak now; absent when it can |
+| `now` | the agent's clock |
+| `set(patch)` | write collected fields from inside the action |
+
+## What `run` returns
+
+`run` returns an `ActionResult`, or a promise of one. Each variant tells the runner something different:
+
+| Return | Outcome line | What the run does next |
+|---|---|---|
+| `{ ok: true, detail?, spoke? }` | `status: 'ok'`, `detail` as given | follows `then` |
+| `{ skipped: 'motivo' }` | `status: 'skipped'`, `code: 'action-skipped'`, `detail: 'motivo'` | follows `then` |
+| `{ failed: 'motivo' }` | `status: 'failed'`, `code: 'action-failed'`, `detail: 'motivo'` | follows `onFail`, or `then` when there is none |
+| `{ defer: '24h', detail: 'motivo' }` | `status: 'deferred'`, `detail` as given, `until` set | parks; a wake runs the same step again with the same `key` |
+
+A `run` that throws is treated as `{ failed: error.message }`.
+
+```ts
+import { falai } from "@falai/agent";
+
+const f = falai().fields({});
+
+declare const canal: { enviar(templateId: string, variaveis: string[]): Promise<void> };
+const creditos = { restantes: 0 };
+
+const enviarTemplate = f.action({
+  description: "Envia um template aprovado pelo canal.",
+  parameters: {
+    templateId: { type: "string" },
+    variaveis: { type: "array", items: { type: "string" }, optional: true },
+  },
+  run: async (params, ctx) => {
+    if (ctx.silenced) return { skipped: "assistente silenciado" };
+    if (creditos.restantes === 0) return { defer: "24h", detail: "sem créditos" };
+    try {
+      await canal.enviar(params.templateId, params.variaveis ?? []);
+    } catch (error) {
+      return { failed: error instanceof Error ? error.message : String(error) };
+    }
+    return { ok: true, spoke: true, detail: "template enviado" };
+  },
+});
+```
+
+**`defer`** is for "not now": no credits, a rate limit, a window that is closed. The run parks under the wake key `<runId>:<stepId>:<atMs>` and the host schedules it like any other wake. When it fires, the step runs again at the same visit, so `ctx.key` is the same. The outcome carries your `detail` and the `until` time.
+
+**`spoke: true`** says the action itself sent something to the customer, a template through the channel for example. The framework then treats the turn as the assistant having spoken: `lastAssistantAt` is stamped and silence flows are armed. On a message turn, it also means another run's talk step does not speak (`code: 'another-reply'`): one answer per message.
+
+## Idempotency: `key` and `dedupeKey`
+
+Actions run inside the turn, before the host saves the session. If the save fails (`SessionConflictError`) the host replays the same input, and the action runs again. So an action runs at least once, and it must be safe to run twice.
+
+`ctx.key` is the handle. A replay of the same input mints the same key; a revisit of the step mints a new one. Record it where you do the work:
+
+```ts
+import { falai } from "@falai/agent";
+
+const f = falai().fields({});
+
+const feitos = new Set<string>(); // in production: a unique index on the key
+
+const notificar = f.action({
+  parameters: { texto: { type: "string" } },
+  run: (params, ctx) => {
+    if (feitos.has(ctx.key)) return { ok: true, detail: "já enviado" };
+    feitos.add(ctx.key);
+    console.log(params.texto);
+    return { ok: true };
+  },
+});
+```
+
+`ctx.dedupeKey` is coarser: `<flowId>:<anchor>:<nonce>`, where the nonce is empty for `repeat: 'once'` and cooldown flows. It is the same in every session of the same customer, so a welcome message anchored to the customer goes out once even when the customer writes on two channels. For `repeat: 'always'` flows the nonce is the trigger key, and the framework cannot make them exactly-once across sessions; the host's own index on `dedupeKey` can.
+
+## Writing data from an action: `ctx.set`
+
+An action may fill collected fields, typed against the agent's fields:
+
+```ts
+import { falai } from "@falai/agent";
+
+const f = falai().fields({
+  cep: { type: "string", ask: "Pergunte o CEP." },
+  cidade: { type: "string" },
+});
+
+declare function viaCep(cep: string): Promise<string | undefined>;
+
+const buscarCidade = f.action({
+  parameters: { cep: { type: "string" } },
+  run: async (params, ctx) => {
+    const cidade = await viaCep(params.cep);
+    if (!cidade) return { failed: `CEP ${params.cep} não encontrado` };
+    ctx.set({ cidade });
+    return { ok: true, detail: cidade };
+  },
+});
+
+const entrega = f.flow({
+  id: "entrega",
+  name: "Prazo de entrega",
+  on: [{ message: ["quer saber o prazo de entrega"] }],
+  steps: [
+    { id: "cep", collect: ["cep"] },
+    { id: "cidade", do: "buscarCidade", with: { cep: "{{data.cep}}" }, onFail: "cep_errado" },
+    { id: "prazo", prompt: "Informe o prazo de entrega para {{data.cidade}}.", then: "end" },
+    { id: "cep_errado", prompt: "Diga que não achou o CEP e peça de novo.", then: { step: "cep", clear: ["cep"] } },
+  ],
+});
+```
+
+`cidade` has no `ask`, so no step ever asks for it; the action is the only writer. A field written by `set` is known from then on: a later collect step that lists it is skipped.
+
+## Actions run while silenced
+
+When the host passes `silenced: 'motivo'`, nothing is phrased and no model call is spent, but `do` steps still run. `ctx.silenced` carries the reason, so an action that talks to the customer can decide for itself, as `enviarTemplate` does above.
+
+## Define an event
+
+`f.event<Payload>({ direction? })` declares an event. Register it under `events`; flows name it in a trigger or in a `wait`. The agent refuses a flow that names an event it does not know.
+
+```ts
+import { falai, GeminiProvider } from "@falai/agent";
+
+const f = falai().fields({});
+
+const events = {
+  // No direction: nothing about the conversation changes; flows may start or stop waiting.
+  reuniao_marcada: f.event<{ quando: string }>(),
+  // The customer did something that counts as speaking: a reaction, a button tap.
+  reacao: f.event<{ emoji: string }>({ direction: "inbound" }),
+  // A person on your team wrote to the customer: counts as the assistant speaking.
+  mensagem_humana: f.event<{ texto: string }>({ direction: "outbound" }),
+};
+
+const agent = f.agent({
+  name: "Ana",
+  provider: new GeminiProvider({ apiKey: process.env.GEMINI_API_KEY ?? "", model: "gemini-2.5-flash" }),
+  events,
+  flows: [
+    f.flow({
+      id: "confirmacao",
+      name: "Confirmação de reunião",
+      on: [{ event: "reuniao_marcada" }],
+      steps: [{ id: "s", say: "Reunião confirmada para {{input.quando}}. Até lá." }],
+    }),
+  ],
+});
+
+const r = await agent.turn({ sessionId: "s1", event: "reuniao_marcada", payload: { quando: "terça às 10h" }, key: "meet:9" });
+console.log(r.messages[0]?.text); // "Reunião confirmada para terça às 10h. Até lá."
+console.log(r.started[0]?.runId); // "confirmacao#meet:9"
+```
+
+The payload type is for your own `turn` calls and the flows' `{{input.x}}`; the framework carries the payload as `unknown` and never validates it.
+
+## Publish an event
+
+`turn({ sessionId, session, context, event, payload, key })`. The framework never picks a session: you say which conversation the event belongs to. `key` is yours and must be unique per occurrence; the run is `<flowId>#<key>`.
+
+In one event turn, in this order:
+
+1. **Direction.** `inbound` stamps `lastUserAt`, and every run parked on a timer `wait` with `else` takes `else` (`code: 'replied'`). `outbound` stamps `lastAssistantAt`, and silence flows are armed again from that moment. No direction: nothing is stamped.
+2. **Waiting runs resume.** Every run parked on `wait: { event }` for this name writes `code: 'event-arrived'` and takes `then`. The payload is not handed to it; the run keeps its own `input`.
+3. **Flows start.** Every flow with a trigger for this name goes through the start order: `if` (with the payload as `input`), `repeat`, hop, one live run per flow and anchor. `after` parks the new run with `code: 'awaiting-trigger'`.
+4. **Runs move.** A talk step reached now speaks first, one model call. `say` and `do` steps cost none.
+
+An event carries no text, so nothing is routed or extracted, and the idle speaker stays quiet. Events repeat by default: the same `key` twice is skipped with `code: 'already-claimed'`, so re-publishing after a crash is safe.
+
+## Wait for an event
+
+A step can park until an event arrives:
+
+```ts
+import { falai } from "@falai/agent";
+
+const f = falai().fields({});
+
+const proposta = f.flow({
+  id: "proposta",
+  name: "Acompanhar proposta",
+  on: [{ event: "entrou_na_etapa", after: "1h" }],
+  steps: [
+    { id: "fala", prompt: "Pergunte se a proposta chegou bem e se há dúvidas." },
+    // then (the next step) = the event came; else = 7 days passed without it.
+    { id: "espera", wait: { event: "reuniao_marcada", upTo: "7d" }, else: "lembra" },
+    { id: "ok", do: "etiquetar", with: { tags: ["reunião marcada"] }, then: "end" },
+    { id: "lembra", do: "avisar", with: { para: "vendedor", texto: "Sem reunião em 7 dias." } },
+  ],
+});
+```
+
+- Parking writes `code: 'awaiting-event'` with `detail: 'reuniao_marcada'` and `until`, and puts a wake in `schedule[]` under `<runId>:<stepId>:<atMs>` for the deadline. `upTo` defaults to 30 days.
+- The event arrives: `code: 'event-arrived'`, the run takes `then`.
+- The deadline fires first: `code: 'no-event'`, the run takes `else`. Without `else`, the run ends.
+- The customer writing does not end an event wait; only the event or the deadline does.
+
+## `after` on an event trigger
+
+`{ event: 'entrou_na_etapa', after: '1h' }` starts the run when the event arrives but parks it for an hour before its first step, with the trigger's `if` re-checked when it wakes. A second event for the same flow and anchor during that hour replaces the parked run. Details in [Triggers](triggers.md#event).
+
+## Read next
+
+- [Triggers](triggers.md): `event` and `silence` triggers, `repeat`, `businessHours`.
+- [Flow control](flow-control.md): `onFail`, `then` and the hop cap.
+- [Go to production](../start/05-go-to-production.md): the save, the outbox and the queue around `turn()`.
+- [Actions, events and conditions reference](../reference/actions-events-conditions.md): `Action`, `ActionCtx`, `ActionResult`, `EventDef`.