@elqnt/chat 3.0.0 → 3.0.2

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Files changed (28) hide show
  1. package/README.md +60 -13
  2. package/dist/api/index.d.mts +2 -0
  3. package/dist/api/index.d.ts +2 -0
  4. package/dist/hooks/index.d.mts +7 -3
  5. package/dist/hooks/index.d.ts +7 -3
  6. package/dist/hooks/index.js +62 -30
  7. package/dist/hooks/index.js.map +1 -1
  8. package/dist/hooks/index.mjs +62 -30
  9. package/dist/hooks/index.mjs.map +1 -1
  10. package/dist/index.d.mts +4 -2
  11. package/dist/index.d.ts +4 -2
  12. package/dist/index.js +62 -30
  13. package/dist/index.js.map +1 -1
  14. package/dist/index.mjs +62 -30
  15. package/dist/index.mjs.map +1 -1
  16. package/dist/models/index.d.mts +3 -20
  17. package/dist/models/index.d.ts +3 -20
  18. package/dist/models/index.js.map +1 -1
  19. package/dist/models/index.mjs.map +1 -1
  20. package/dist/transport/index.d.mts +4 -2
  21. package/dist/transport/index.d.ts +4 -2
  22. package/dist/transport/index.js +99 -2
  23. package/dist/transport/index.js.map +1 -1
  24. package/dist/transport/index.mjs +99 -2
  25. package/dist/transport/index.mjs.map +1 -1
  26. package/dist/{types-BB5nRdZs.d.mts → types-7UNI1iYv.d.ts} +29 -1
  27. package/dist/{types-CNvuxtcv.d.ts → types-CQHtUQ6p.d.mts} +29 -1
  28. package/package.json +5 -3
package/dist/models/index.js.map CHANGED
@@ -1 +1 @@
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- {"version":3,"sources":["../../models/index.ts","../../models/chat-models.ts"],"sourcesContent":["export * from \"./chat-models\";\n","// Code generated by tygo. DO NOT EDIT.\n// NOTE: @elqnt/kg and @elqnt/docs imports made generic for platform independence.\n// If you need strong typing for these, import the types separately and cast.\n\nimport { Variable } from \"@elqnt/types\";\nimport { ResponseMetadata, ProductNameTS } from \"@elqnt/types\";\n\n/**\n * Generic placeholder for KGNode when @elqnt/kg is not available.\n * Import from @elqnt/kg for full type support.\n */\nexport type KGNode = {\n id: string;\n type: string;\n properties?: Record<string, unknown>;\n [key: string]: unknown;\n};\n\n/**\n * Generic placeholder for DocumentAnalysisResult when @elqnt/docs is not available.\n * Import from @elqnt/docs for full type support.\n */\nexport type DocumentAnalysisResult = {\n pages?: unknown[];\n content?: string;\n [key: string]: unknown;\n};\n\n//////////\n// source: chat-models.go\n\nexport type ChatStatusTS = 'active' | 'disconnected' | 'abandoned' | 'closed' | 'archived';\nexport type ChatStatus = string;\nexport const ChatStatusActive: ChatStatus = \"active\";\nexport const ChatStatusDisconnected: ChatStatus = \"disconnected\";\nexport const ChatStatusAbandoned: ChatStatus = \"abandoned\";\nexport const ChatStatusClosed: ChatStatus = \"closed\";\nexport const ChatStatusArchived: ChatStatus = \"archived\";\nexport type ChatTypeTS = 'customer_support' | 'public_room' | 'private_room' | 'direct' | 'group';\nexport type ChatType = string;\nexport const ChatTypeCustomerSupport: ChatType = \"customer_support\"; // Existing customer support chats\nexport const ChatTypePublicRoom: ChatType = \"public_room\"; // Public collaboration room\nexport const ChatTypePrivateRoom: ChatType = \"private_room\"; // Private collaboration room\nexport const ChatTypeDirect: ChatType = \"direct\"; // 1-on-1 direct message\nexport const ChatTypeGroup: ChatType = \"group\"; // Group chat/room\nexport interface Chat {\n orgId: string;\n key: string;\n title: string;\n messages: ChatMessage[];\n lastUpdated: number /* int64 */;\n startTime: number /* int64 */;\n users: ChatUser[];\n status: ChatStatusTS;\n aiEngaged: boolean;\n humanAgentEngaged: boolean;\n isWaiting: boolean;\n isWaitingForAgent: boolean;\n callRequested?: boolean;\n callStarted?: boolean;\n userRating?: number /* int */;\n metadata?: { [key: string]: any};\n grading?: ChatGrading;\n flow?: ChatFlow;\n context?: ChatContext;\n csatSent?: boolean;\n csatSentTime?: number /* int64 */;\n csatResponse?: any /* agents.CSATResponse */;\n /**\n * Active skills for this chat session\n */\n activeSkills?: any /* agents.Skill */[];\n /**\n * OpenAI Responses API - stores the last response ID for conversation continuity\n */\n lastResponseId?: string;\n /**\n * AgentContext - reference to structured context stored in separate NATS KV bucket\n * Key format: {agentId}:{chatKey} in bucket agent-contexts-org-{orgId}\n */\n agentContextKey?: string;\n /**\n * Chat Pin\n */\n pinned?: boolean;\n /**\n * Collab-specific fields\n */\n chatType?: ChatTypeTS;\n description?: string;\n}\nexport interface ChatContext {\n memory: { [key: string]: any};\n turnCount: number /* int */;\n lastIntent: string;\n activeTopic: string;\n}\nexport interface ChatFlow {\n flowDefinitionId: string;\n flowInstanceId?: string;\n flowInstanceLastUpdated?: number /* int64 */;\n tools?: ChatTool[];\n}\nexport interface ChatTool {\n name: string;\n description: string;\n type: string; // function, action, data_query etc\n parameters?: { [key: string]: any};\n}\nexport type ChatRoleTS = 'user' | 'ai' | 'event' | 'humanAgent' | 'observer' | 'dataQuery' | 'system' | 'tool';\nexport type ChatRole = string;\nexport const ChatRoleUser: ChatRole = \"user\";\nexport const ChatRoleAI: ChatRole = \"ai\";\nexport const ChatRoleEvent: ChatRole = \"event\";\nexport const ChatRoleHumanAgent: ChatRole = \"humanAgent\";\nexport const ChatRoleObserver: ChatRole = \"observer\";\nexport const ChatRoleDataQuery: ChatRole = \"dataQuery\";\nexport const ChatRoleSystem: ChatRole = \"system\";\nexport const ChatRoleTool: ChatRole = \"tool\";\nexport interface ChatUser {\n id: string;\n role: ChatRoleTS;\n name: string;\n email: string;\n phone?: string;\n authProvider: string;\n authToken: string;\n metadata?: { [key: string]: any};\n}\nexport type AgentStatusTS = 'online' | 'away' | 'busy' | 'offline';\nexport type AgentStatus = string;\nexport const AgentStatusOnline: AgentStatus = \"online\";\nexport const AgentStatusAway: AgentStatus = \"away\";\nexport const AgentStatusBusy: AgentStatus = \"busy\";\nexport const AgentStatusOffline: AgentStatus = \"offline\";\n/**\n * AgentSession represents an active agent session stored in Redis\n */\nexport interface AgentSession {\n agentId: string;\n orgId: string;\n onlineSince: number /* int64 */; // Unix timestamp\n lastActivity: number /* int64 */; // Unix timestamp\n status: AgentStatusTS;\n chatsHandled: number /* int */;\n activeChats: string[]; // Chat keys currently handling\n userAgent?: string;\n ipAddress?: string;\n metadata?: { [key: string]: any};\n}\nexport type ChatEventType = string;\n/**\n * ** user events\n */\nexport const ChatEventTypeUserJoined: ChatEventType = \"user_joined\";\nexport const ChatEventTypeUserLeft: ChatEventType = \"user_left\";\nexport const ChatEventTypeTyping: ChatEventType = \"typing\";\nexport const ChatEventTypeStoppedTyping: ChatEventType = \"stopped_typing\";\nexport const ChatEventTypeRead: ChatEventType = \"read\";\nexport const ChatEventTypeDelivered: ChatEventType = \"delivered\";\nexport const ChatEventTypeReconnected: ChatEventType = \"reconnected\";\nexport const ChatEventTypeError: ChatEventType = \"error\";\nexport const ChatEventTypeWaiting: ChatEventType = \"waiting\";\nexport const ChatEventTypeLoadChat: ChatEventType = \"load_chat\";\nexport const ChatEventTypeLoadChatResponse: ChatEventType = \"load_chat_response\";\nexport const ChatEventTypeMessage: ChatEventType = \"message\";\nexport const ChatEventTypeWaitingForAgent: ChatEventType = \"waiting_for_agent\";\nexport const ChatEventTypeMessageStatusUpdate: ChatEventType = \"message_status_update\";\nexport const ChatEventTypeHumanAgentJoined: ChatEventType = \"human_agent_joined\";\nexport const ChatEventTypeHumanAgentLeft: ChatEventType = \"human_agent_left\";\nexport const ChatEventTypeObserverJoined: ChatEventType = \"observer_joined\";\nexport const ChatEventTypeObserverLeft: ChatEventType = \"observer_left\";\nexport const ChatEventTypeListChats: ChatEventType = \"list_chats\";\nexport const ChatEventTypeChatUpdated: ChatEventType = \"chat_updated\";\nexport const ChatEventTypeChatRemoved: ChatEventType = \"chat_removed\";\nexport const ChatEventTypeSyncMetadata: ChatEventType = \"sync_metadata\";\nexport const ChatEventTypeSyncMetadataResponse: ChatEventType = \"sync_metadata_response\";\nexport const ChatEventTypeSyncUserSession: ChatEventType = \"sync_user_session\";\nexport const ChatEventTypeSyncUserSessionResponse: ChatEventType = \"sync_user_session_response\";\nexport const ChatEventTypeClientAction: ChatEventType = \"client_action\";\nexport const ChatEventTypeClientActionCallback: ChatEventType = \"client_action_callback\";\nexport const ChatEventTypeBlockUser: ChatEventType = \"block_user\";\n/**\n * ** collab room management events\n */\nexport const ChatEventTypeCreateRoom: ChatEventType = \"create_room\";\nexport const ChatEventTypeRoomCreated: ChatEventType = \"room_created\";\nexport const ChatEventTypeJoinRoom: ChatEventType = \"join_room\";\nexport const ChatEventTypeLeaveRoom: ChatEventType = \"leave_room\";\nexport const ChatEventTypeDeleteRoom: ChatEventType = \"delete_room\";\nexport const ChatEventTypeRoomDeleted: ChatEventType = \"room_deleted\";\nexport const ChatEventTypeUpdateRoom: ChatEventType = \"update_room\";\nexport const ChatEventTypeRoomUpdated: ChatEventType = \"room_updated\";\nexport const ChatEventTypeInviteUser: ChatEventType = \"invite_user\";\nexport const ChatEventTypeUserInvited: ChatEventType = \"user_invited\";\nexport const ChatEventTypeRoomUserJoined: ChatEventType = \"room_user_joined\";\nexport const ChatEventTypeRoomUserLeft: ChatEventType = \"room_user_left\";\nexport const ChatEventTypeUserRemoved: ChatEventType = \"user_removed\";\nexport const ChatEventTypeListRooms: ChatEventType = \"list_rooms\";\nexport const ChatEventTypeRoomsResponse: ChatEventType = \"rooms_response\";\n/**\n * ** collab message events\n */\nexport const ChatEventTypeMessageEdited: ChatEventType = \"message_edited\";\nexport const ChatEventTypeMessageDeleted: ChatEventType = \"message_deleted\";\nexport const ChatEventTypeMessageReaction: ChatEventType = \"message_reaction\";\nexport const ChatEventTypeMessageReply: ChatEventType = \"message_reply\";\nexport const ChatEventTypeMentionUser: ChatEventType = \"mention_user\";\nexport const ChatEventTypeMessageEditedResponse: ChatEventType = \"message_edited_response\";\nexport const ChatEventTypeMessageDeletedResponse: ChatEventType = \"message_deleted_response\";\nexport const ChatEventTypeMessageReactionResponse: ChatEventType = \"message_reaction_response\";\n/**\n * ** collab user presence events\n */\nexport const ChatEventTypeUserPresenceStart: ChatEventType = \"user_presence_start\";\nexport const ChatEventTypeUserPresenceEnd: ChatEventType = \"user_presence_end\";\nexport const ChatEventTypeUserStatusChange: ChatEventType = \"user_status_change\";\nexport const ChatEventTypeUserActivity: ChatEventType = \"user_activity\";\nexport const ChatEventTypeUserPresenceChanged: ChatEventType = \"user_presence_changed\";\nexport const ChatEventTypeUserActivityUpdate: ChatEventType = \"user_activity_update\";\nexport const ChatEventTypeGetOnlineUsers: ChatEventType = \"get_online_users\";\nexport const ChatEventTypeOnlineUsersResponse: ChatEventType = \"online_users\";\n/**\n * ** shop assist events\n */\nexport const ChatEventTypeEndChat: ChatEventType = \"end_chat\";\nexport const ChatEventTypeChatEnded: ChatEventType = \"chat_ended\";\n/**\n * ** agent session events\n */\nexport const ChatEventTypeAgentSessionStart: ChatEventType = \"agent_session_start\";\nexport const ChatEventTypeAgentSessionEnd: ChatEventType = \"agent_session_end\";\nexport const ChatEventTypeAgentStatusChange: ChatEventType = \"agent_status_change\";\nexport const ChatEventTypeAgentActivityPing: ChatEventType = \"agent_activity_ping\";\nexport const ChatEventTypeAgentChatAssigned: ChatEventType = \"agent_chat_assigned\";\nexport const ChatEventTypeAgentChatCompleted: ChatEventType = \"agent_chat_completed\";\n/**\n * ** AI agents retrieval events\n */\nexport const ChatEventTypeGetAgents: ChatEventType = \"get_agents\";\nexport const ChatEventTypeGetAgentsResponse: ChatEventType = \"get_agents_response\";\n/**\n * ** CSAT events\n */\nexport const ChatEventTypeCSATRequest: ChatEventType = \"csat_request\"; // Internal: scheduler requests chat to send CSAT\nexport const ChatEventTypeCSATSurvey: ChatEventType = \"show_csat_survey\";\nexport const ChatEventTypeCSATResponse: ChatEventType = \"csat_response\";\n/**\n * ** User Suggested Actions events\n */\nexport const ChatEventTypeUserSuggestedActions: ChatEventType = \"user_suggested_actions\";\nexport const ChatEventTypeUserSuggestedActionSelected: ChatEventType = \"user_suggested_action_selected\";\n/**\n * ** Summary events\n */\nexport const ChatEventTypeSummaryUpdate: ChatEventType = \"summary_update\";\n/**\n * ** Agent Context events\n */\nexport const ChatEventTypeAgentContextUpdate: ChatEventType = \"agent_context_update\";\nexport const ChatEventTypeAgentExecutionStarted: ChatEventType = \"agent_execution_started\";\nexport const ChatEventTypeAgentExecutionEnded: ChatEventType = \"agent_execution_ended\";\nexport const ChatEventTypeLoadAgentContext: ChatEventType = \"load_agent_context\";\nexport const ChatEventTypeLoadAgentContextResponse: ChatEventType = \"load_agent_context_response\";\n/**\n * ** Plan → Approve → Execute events\n */\nexport const ChatEventTypePlanPendingApproval: ChatEventType = \"plan_pending_approval\";\nexport const ChatEventTypePlanApproved: ChatEventType = \"plan_approved\";\nexport const ChatEventTypePlanRejected: ChatEventType = \"plan_rejected\";\nexport const ChatEventTypePlanCompleted: ChatEventType = \"plan_completed\";\nexport const ChatEventTypeStepStarted: ChatEventType = \"step_started\";\nexport const ChatEventTypeStepCompleted: ChatEventType = \"step_completed\";\nexport const ChatEventTypeStepFailed: ChatEventType = \"step_failed\";\n/**\n * ** New Chat events\n */\nexport const ChatEventTypeNewChat: ChatEventType = \"new_chat\";\nexport const ChatEventTypeNewChatCreated: ChatEventType = \"new_chat_created\";\n/**\n * ** Heartbeat events\n */\nexport const ChatEventTypePing: ChatEventType = \"ping\";\nexport const ChatEventTypePong: ChatEventType = \"pong\";\n/**\n * ** Skill activation events\n */\nexport const ChatEventTypeSkillActivate: ChatEventType = \"skill_activate\";\nexport const ChatEventTypeSkillDeactivate: ChatEventType = \"skill_deactivate\";\nexport const ChatEventTypeSkillsChanged: ChatEventType = \"skills_changed\";\n/**\n * ** Attachment processing events (deferred document processing)\n */\nexport const ChatEventTypeAttachmentProcessingStarted: ChatEventType = \"attachment_processing_started\";\nexport const ChatEventTypeAttachmentProcessingProgress: ChatEventType = \"attachment_processing_progress\";\nexport const ChatEventTypeAttachmentProcessingComplete: ChatEventType = \"attachment_processing_complete\";\nexport const ChatEventTypeAttachmentProcessingError: ChatEventType = \"attachment_processing_error\";\nexport const ChatEventTypeRetryAttachment: ChatEventType = \"retry_attachment\";\nexport type ChatEventTypeTS =\n | \"message\"\n | \"user_joined\"\n | \"user_left\"\n | \"typing\"\n | \"stopped_typing\"\n | \"read\"\n | \"delivered\"\n | \"reconnected\"\n | \"error\"\n | \"message_status_update\"\n | \"load_chat\"\n | \"load_chat_response\"\n | \"waiting\"\n | \"waiting_for_agent\"\n | \"human_agent_joined\"\n | \"end_chat\"\n | \"chat_ended\"\n | \"human_agent_left\"\n | \"observer_joined\"\n | \"observer_left\"\n | \"list_chats\"\n | \"chat_updated\"\n | \"chat_removed\"\n | \"sync_metadata\"\n | \"sync_metadata_response\"\n | \"sync_user_session\"\n | \"sync_user_session_response\"\n | \"agent_session_start\"\n | \"agent_session_end\"\n | \"agent_status_change\"\n | \"agent_activity_ping\"\n | \"agent_chat_assigned\"\n | \"agent_chat_completed\"\n | \"client_action\"\n | \"client_action_callback\"\n | \"show_csat_survey\"\n | \"csat_response\"\n | \"user_suggested_actions\"\n | \"user_suggested_action_selected\"\n | \"summary_update\"\n | \"agent_context_update\"\n | \"agent_execution_started\"\n | \"agent_execution_ended\"\n | \"load_agent_context\"\n | \"load_agent_context_response\"\n | \"plan_pending_approval\"\n | \"plan_approved\"\n | \"plan_rejected\"\n | \"plan_completed\"\n | \"step_started\"\n | \"step_completed\"\n | \"step_failed\"\n | \"new_chat\"\n | \"new_chat_created\"\n | \"block_user\"\n | \"ping\"\n | \"pong\"\n | \"create_room\"\n | \"room_created\"\n | \"join_room\"\n | \"leave_room\"\n | \"delete_room\"\n | \"room_deleted\"\n | \"update_room\"\n | \"room_updated\"\n | \"invite_user\"\n | \"user_invited\"\n | \"room_user_joined\"\n | \"room_user_left\"\n | \"user_removed\"\n | \"list_rooms\"\n | \"rooms_response\"\n | \"message_edited\"\n | \"message_deleted\"\n | \"message_reaction\"\n | \"message_reply\"\n | \"mention_user\"\n | \"message_edited_response\"\n | \"message_deleted_response\"\n | \"message_reaction_response\"\n | \"user_presence_start\"\n | \"user_presence_end\"\n | \"user_status_change\"\n | \"user_activity\"\n | \"user_presence_changed\"\n | \"user_activity_update\"\n | \"get_online_users\"\n | \"online_users\"\n | \"get_agents\"\n | \"get_agents_response\"\n | \"skill_activate\"\n | \"skill_deactivate\"\n | \"skills_changed\"\n | \"attachment_processing_started\"\n | \"attachment_processing_progress\"\n | \"attachment_processing_complete\"\n | \"attachment_processing_error\"\n | \"retry_attachment\";\nexport type MessageStatus = string;\nexport const MessageStatusSending: MessageStatus = \"sending\";\nexport const MessageStatusSent: MessageStatus = \"sent\";\nexport const MessageStatusDelivered: MessageStatus = \"delivered\";\nexport const MessageStatusRead: MessageStatus = \"read\";\nexport const MessageStatusFailed: MessageStatus = \"failed\";\nexport type MessageStatusTS =\n | \"sending\"\n | \"sent\"\n | \"delivered\"\n | \"read\"\n | \"failed\";\n/**\n * EmojiReaction represents an emoji reaction to a message\n */\nexport interface EmojiReaction {\n emoji: string;\n count: number /* int */;\n users?: string[]; // List of user IDs who reacted\n}\n/**\n * Location represents geographical coordinates\n */\nexport interface Location {\n latitude: number /* float64 */;\n longitude: number /* float64 */;\n address?: string;\n}\n/**\n * AttachmentFile represents a file within an attachment\n */\nexport interface AttachmentFile {\n type: string;\n url: string;\n thumbnailUrl?: string;\n name?: string;\n size?: number /* int64 */;\n}\nexport type AttachmentType = string;\n/**\n * Attachment types for both user and system attachments\n */\nexport const AttachmentTypeDocument: AttachmentType = \"document\";\nexport const AttachmentTypeDocumentAnalysis: AttachmentType = \"document_analysis\";\nexport const AttachmentTypeImage: AttachmentType = \"image\";\nexport const AttachmentTypeAudio: AttachmentType = \"audio\";\nexport const AttachmentTypeVideo: AttachmentType = \"video\";\nexport const AttachmentTypeLocation: AttachmentType = \"location\";\nexport const AttachmentTypeReferences: AttachmentType = \"references\";\nexport const AttachmentTypeSubsections: AttachmentType = \"subsections\";\nexport const AttachmentTypeArticles: AttachmentType = \"articles\";\nexport const AttachmentTypeRecords: AttachmentType = \"records\";\nexport const AttachmentTypeActions: AttachmentType = \"actions\";\nexport const AttachmentTypeBullets: AttachmentType = \"bullets\";\nexport const AttachmentTypeSticker: AttachmentType = \"sticker\";\nexport const AttachmentTypeData: AttachmentType = \"data\";\nexport const AttachmentTypeKGNodes: AttachmentType = \"kgNodes\";\nexport const AttachmentTypeDocumentSources: AttachmentType = \"document_sources\";\nexport const AttachmentTypeSpreadsheet: AttachmentType = \"spreadsheet\"; // Excel, CSV files\nexport const AttachmentTypeDataFile: AttachmentType = \"data_file\"; // JSON, XML, YAML files\n\nexport type AttachmentTypeTS =\n | \"document\"\n | \"document_analysis\"\n | \"image\"\n | \"audio\"\n | \"video\"\n | \"location\"\n | \"references\"\n | \"subsections\"\n | \"articles\"\n | \"records\"\n | \"actions\"\n | \"bullets\"\n | \"sticker\"\n | \"data\"\n | \"kgNodes\"\n | \"document_sources\"\n | \"spreadsheet\"\n | \"data_file\";\n\n/**\n * DocumentSource represents an aggregated document source with page references\n * Used to display source cards in chat responses after document search\n */\nexport interface DocumentSource {\n doc_id: string;\n title: string;\n url: string;\n page_numbers: number /* int */[];\n reference_count: number /* int */;\n bounding_regions?: any /* docs.BoundingRegion */[];\n page_infos?: any /* docs.PageInfo */[]; // Page dimensions for coordinate scaling\n}\n/**\n * Attachment represents any type of attachment to a message\n */\nexport interface Attachment {\n type: AttachmentTypeTS;\n documentAnalysis?: DocumentAnalysisResult;\n title?: string;\n url: string;\n files?: AttachmentFile[]; // Associated files\n location?: Location; // Location data if applicable\n data?: { [key: string]: Variable};\n kgNodes?: KGNode[];\n actions?: Action[];\n documentSources?: DocumentSource[];\n /**\n * Smart document processing fields\n */\n fileMetadata?: any /* docs.AttachmentFileMetadata */; // Client-side extracted file metadata\n processing?: any /* docs.ProcessingResult */; // Smart processing result\n}\nexport interface Action {\n id: string;\n title: string;\n icon?: string;\n description?: string;\n onAction?: () => void;\n}\n/**\n * ChatMessage represents the core message structure\n */\nexport interface ChatMessage {\n /**\n * Core fields\n */\n id: string;\n role: ChatRoleTS;\n content: string;\n time: number /* int64 */;\n status: MessageStatusTS;\n /**\n * Sender information\n */\n senderId: string;\n senderName?: string;\n /**\n * Timing\n */\n createdAt: number /* int64 */;\n updatedAt?: number /* int64 */;\n /**\n * Message relations\n */\n replyTo?: string;\n threadId?: string;\n mentions?: string[];\n /**\n * Attachments and reactions\n */\n attachments?: Attachment[];\n reactions?: EmojiReaction[];\n /**\n * Additional data\n */\n variables?: { [key: string]: Variable};\n /**\n * Tool call\n */\n name?: string;\n toolCallId?: string;\n toolCalls?: ToolCall[];\n /**\n * LLM usage\n */\n llmUsage?: LLMUsage;\n}\nexport interface ChatEvent {\n type: ChatEventTypeTS;\n orgId: string;\n chatKey: string;\n userId: string;\n timestamp: number /* int64 */;\n data?: { [key: string]: any};\n message?: ChatMessage;\n}\nexport interface ChatGrading {\n chatKey: string;\n grade: number /* int */;\n topic: string;\n summary: string;\n}\nexport interface ChatSession {\n id: string;\n status: ChatSessionStatus;\n user?: ChatUser;\n activeChatKey?: string;\n preferences?: ChatSessionPreferences;\n lastActivity: number /* int64 */;\n expiresAt: number /* int64 */;\n metadata?: { [key: string]: any};\n}\nexport type ChatSessionStatus = string;\nexport const ChatSessionStatusActive: ChatSessionStatus = \"active\";\nexport const ChatSessionStatusIdle: ChatSessionStatus = \"idle\";\nexport const ChatSessionStatusExpired: ChatSessionStatus = \"expired\";\nexport interface ChatSessionPreferences {\n language: string;\n theme: string;\n notifications: boolean;\n timeZone: string;\n messageDisplay: string; // compact/expanded\n autoTranslate: boolean;\n rateLimits?: ChatRateLimits;\n}\nexport interface ChatRateLimits {\n maxMessagesPerMinute: number /* int */;\n maxTokensPerDay: number /* int */;\n cooldownPeriod: number /* int */; // seconds\n}\n/**\n * ==========================\n * todo: move to common/llm\n */\nexport interface LLMConfig {\n Provider: string;\n Model: string;\n Temperature: number /* float64 */;\n MaxTokens: number /* int */;\n SystemPrompt: string;\n Tools: LLMTool[];\n Memory?: LLMMemoryConfig;\n}\nexport interface LLMMemoryConfig {\n MaxMessages: number /* int */;\n IncludeSystem: boolean;\n WindowSize: number /* int */; // Token window size\n Strategy: string; // e.g., \"sliding\", \"summarize\"\n}\nexport interface LLMTool {\n Name: string;\n Type: string;\n Function: LLMFunction;\n}\nexport interface LLMFunction {\n Name: string;\n Description: string;\n Parameters: any /* types.JSONSchema */;\n}\nexport interface ToolCall {\n Name: string;\n Arguments: { [key: string]: any};\n ID: string;\n Description: string;\n}\nexport interface LLMResponse {\n Content: string;\n ToolCalls: ToolCall[];\n Usage?: LLMUsage;\n ResponseId: string; // OpenAI Responses API - the response ID for conversation continuity\n}\nexport interface LLMUsage {\n inputTokens: number /* int64 */;\n outputTokens: number /* int64 */;\n totalTokens: number /* int64 */;\n}\n/**\n * ChatSummary represents lightweight chat information for caching and listing\n */\nexport interface ChatSummary {\n chatKey: string;\n title: string;\n userId?: string;\n status: ChatStatus;\n lastUpdated: number /* int64 */;\n waitingSince?: number /* int64 */; // Only populated for waiting chats\n pinned?: boolean;\n metadata?: { [key: string]: any};\n}\nexport interface GetChatRequest {\n orgId: string;\n chatKey: string;\n}\nexport interface GetChatResponse {\n chat?: Chat;\n metadata: ResponseMetadata;\n}\nexport interface ChatProductReference {\n id: string;\n title: string;\n price: number /* float64 */;\n image?: string;\n url?: string;\n}\n/**\n * Chat Archival Models\n */\nexport interface ChatArchivalRequest {\n orgId: string;\n chatKey: string;\n chat: Chat;\n}\nexport interface ChatArchivalResponse {\n success: boolean;\n error?: string;\n message?: string;\n}\n/**\n * Agent Session Request/Response Models\n */\nexport interface StartAgentSessionRequest {\n orgId: string;\n agentId: string;\n userAgent?: string;\n ipAddress?: string;\n}\nexport interface StartAgentSessionResponse {\n metadata: ResponseMetadata;\n}\nexport interface EndAgentSessionRequest {\n orgId: string;\n agentId: string;\n}\nexport interface EndAgentSessionResponse {\n metadata: ResponseMetadata;\n}\nexport interface UpdateAgentStatusRequest {\n orgId: string;\n agentId: string;\n status: AgentStatusTS;\n}\nexport interface UpdateAgentStatusResponse {\n metadata: ResponseMetadata;\n}\nexport interface UpdateAgentLastActivityRequest {\n orgId: string;\n agentId: string;\n}\nexport interface UpdateAgentLastActivityResponse {\n metadata: ResponseMetadata;\n}\nexport interface AssignChatToAgentRequest {\n orgId: string;\n agentId: string;\n chatKey: string;\n}\nexport interface AssignChatToAgentResponse {\n metadata: ResponseMetadata;\n}\nexport interface CompleteChatByAgentRequest {\n orgId: string;\n agentId: string;\n chatKey: string;\n}\nexport interface CompleteChatByAgentResponse {\n metadata: ResponseMetadata;\n}\nexport interface GetAgentSessionRequest {\n orgId: string;\n agentId: string;\n}\nexport interface GetAgentSessionResponse {\n session?: AgentSession;\n metadata: ResponseMetadata;\n}\nexport interface GetOnlineAgentsRequest {\n orgId: string;\n}\nexport interface GetOnlineAgentsResponse {\n sessions: AgentSession[];\n metadata: ResponseMetadata;\n}\nexport interface GetOnlineAgentCountRequest {\n orgId: string;\n}\nexport interface GetOnlineAgentCountResponse {\n count: number /* int */;\n metadata: ResponseMetadata;\n}\n/**\n * Queue-specific chat request/response types\n */\nexport interface GetQueueChatsRequest {\n orgId: string;\n queueId: string;\n}\nexport interface GetQueueChatsResponse {\n chats: ChatSummary[];\n metadata: ResponseMetadata;\n}\nexport interface GetQueueChatCountRequest {\n orgId: string;\n queueId: string;\n}\nexport interface GetQueueChatCountResponse {\n count: number /* int */;\n metadata: ResponseMetadata;\n}\nexport type UserStatusTS = 'online' | 'away' | 'busy' | 'offline';\nexport type UserStatus = string;\nexport const UserStatusOnline: UserStatus = \"online\";\nexport const UserStatusAway: UserStatus = \"away\";\nexport const UserStatusBusy: UserStatus = \"busy\";\nexport const UserStatusOffline: UserStatus = \"offline\";\n/**\n * UserSession for tracking online users\n */\nexport interface UserSession {\n orgId: string;\n userId: string;\n userName: string;\n status: UserStatusTS;\n onlineSince: number /* int64 */;\n lastActivity: number /* int64 */;\n}\n/**\n * User status update requests\n */\nexport interface UpdateUserStatusRequest {\n orgId: string;\n userId: string;\n status: UserStatusTS;\n}\nexport interface UpdateUserStatusResponse {\n metadata: ResponseMetadata;\n}\n/**\n * Get online users\n */\nexport interface GetOnlineUsersRequest {\n orgId: string;\n}\nexport interface GetOnlineUsersResponse {\n metadata: ResponseMetadata;\n users: UserSession[];\n}\n/**\n * Analytics Trigger Models\n */\nexport interface TriggerAnalyticsScanRequest {\n org_id?: string; // Optional: if empty, scans all orgs\n}\nexport interface TriggerAnalyticsScanResponse {\n metadata: ResponseMetadata;\n chats_archived: number /* int */;\n}\n/**\n * AttachmentProcessingStartedData is sent when attachment processing begins\n */\nexport interface AttachmentProcessingStartedData {\n attachmentId: string;\n fileName: string;\n strategy: string;\n}\n/**\n * AttachmentProcessingProgressData is sent during attachment processing\n */\nexport interface AttachmentProcessingProgressData {\n attachmentId: string;\n percent: number /* int */;\n stage: string;\n message: string;\n}\n/**\n * AttachmentProcessingCompleteData is sent when attachment processing completes\n */\nexport interface AttachmentProcessingCompleteData {\n attachmentId: string;\n result?: any /* docs.ProcessingResult */;\n}\n/**\n * AttachmentProcessingErrorData is sent when attachment processing fails\n */\nexport interface AttachmentProcessingErrorData {\n attachmentId: string;\n error: string;\n retryable: boolean;\n}\n/**\n * RetryAttachmentData is sent by frontend to retry a failed attachment\n */\nexport interface RetryAttachmentData {\n attachmentId: string;\n}\n\n//////////\n// source: chat-stats-models.go\n\n/**\n * Active chat requests/responses\n */\nexport interface GetActiveChatCountRequest {\n orgId: string;\n}\nexport interface GetActiveChatCountResponse {\n count: number /* int */;\n metadata: ResponseMetadata;\n}\nexport interface GetActiveChatsRequest {\n orgId: string;\n pastHours?: number /* float64 */; // 0 means all, 0.5 means past 30 min, 1 means past hour, etc.\n}\nexport interface GetActiveChatsResponse {\n chats: ChatSummary[];\n metadata: ResponseMetadata;\n}\n/**\n * Waiting for agent requests/responses\n */\nexport interface GetWaitingForAgentChatCountRequest {\n orgId: string;\n}\nexport interface GetWaitingForAgentChatCountResponse {\n count: number /* int */;\n metadata: ResponseMetadata;\n}\nexport interface GetWaitingForAgentChatsRequest {\n orgId: string;\n}\nexport interface GetWaitingForAgentChatsResponse {\n chats: ChatSummary[];\n metadata: ResponseMetadata;\n}\n/**\n * User chats requests/responses\n */\nexport interface GetUserChatsRequest {\n orgId: string;\n userId: string;\n limit?: number /* int */; // Number of chats to return (default 15)\n offset?: number /* int */; // Number of chats to skip (for pagination)\n}\nexport interface GetUserChatsResponse {\n chats: ChatSummary[];\n total: number /* int */; // Total number of chats for this user\n hasMore: boolean; // Whether there are more chats to load\n metadata: ResponseMetadata;\n}\n/**\n * Daily counter requests/responses\n */\nexport interface GetDailyChatCountRequest {\n orgId: string;\n date: string /* RFC3339 */;\n timezone: string;\n}\nexport interface GetDailyChatCountResponse {\n count: number /* int64 */;\n date: string;\n timezone: string;\n metadata: any /* types.ResponseMetadata */;\n}\n\n//////////\n// source: queue-models.go\n\n\n// Queue types\nexport const QueueTypes = {\n skill: { value: 'skill', label: 'Skill-based', description: 'Route by agent expertise and skills' },\n priority: { value: 'priority', label: 'Priority-based', description: 'Route by customer tier and urgency level' },\n department: { value: 'department', label: 'Department-based', description: 'Route by business function alignment' },\n complexity: { value: 'complexity', label: 'Complexity-based', description: 'Route by issue difficulty assessment' },\n} as const;\n\nexport type QueueTypeTS = keyof typeof QueueTypes;\nexport type QueueTypeOptionTS = typeof QueueTypes[QueueTypeTS];\n\n/**\n * QueueType represents the routing algorithm type\n */\nexport type QueueType = string;\n/**\n * Queue Type Constants - These are hardcoded routing algorithms, not admin-configurable\n */\nexport const QueueTypeSkill: QueueType = \"skill\";\n/**\n * Queue Type Constants - These are hardcoded routing algorithms, not admin-configurable\n */\nexport const QueueTypePriority: QueueType = \"priority\";\n/**\n * Queue Type Constants - These are hardcoded routing algorithms, not admin-configurable\n */\nexport const QueueTypeDepartment: QueueType = \"department\";\n/**\n * Queue Type Constants - These are hardcoded routing algorithms, not admin-configurable\n */\nexport const QueueTypeComplexity: QueueType = \"complexity\";\n/**\n * AgentQueue represents an individual queue within a queue type\n */\nexport interface AgentQueue {\n id: string /* uuid */;\n orgId: string;\n type: QueueTypeTS; // \"skill\", \"priority\", etc.\n name: string; // 'technical_support', 'sales', etc. (snake_case for metadata matching)\n title: string; // 'Technical Support', 'Sales', etc. (human-readable display name)\n description: string;\n agentIds: string[]; // Agents assigned to this queue\n config: { [key: string]: any}; // Extensible configuration\n isActive: boolean;\n isDefault: boolean; // Default queue for unmatched chats\n createdAt: string /* RFC3339 */;\n updatedAt: string /* RFC3339 */;\n createdBy?: string;\n updatedBy?: string;\n}\n/**\n * GetAgentQueuesFilter represents filtering options for agent queues\n */\nexport interface GetAgentQueuesFilter {\n type?: QueueType;\n isActive?: boolean;\n}\n/**\n * Agent Queue Operations\n */\nexport interface CreateAgentQueueRequest {\n orgId: string;\n type: QueueType; // QueueTypeSkill, QueueTypePriority, etc.\n name: string; // 'technical_support', 'sales', etc. (snake_case)\n title: string; // 'Technical Support', 'Sales', etc. (human-readable)\n description: string;\n agentIds?: string[];\n config?: { [key: string]: any};\n isDefault?: boolean;\n createdBy?: string;\n updatedBy?: string;\n}\nexport interface CreateAgentQueueResponse {\n queue?: AgentQueue;\n metadata: any /* types.ResponseMetadata */;\n}\nexport interface GetAgentQueuesRequest {\n orgId: string;\n type?: QueueType; // Filter by queue type\n isActive?: boolean; // Filter by active status\n}\nexport interface GetAgentQueuesResponse {\n queues: (AgentQueue | undefined)[];\n metadata: any /* types.ResponseMetadata */;\n}\nexport interface UpdateAgentQueueRequest {\n orgId: string;\n id: string;\n type: QueueType; // QueueTypeSkill, QueueTypePriority, etc.\n name: string; // 'technical_support', 'sales', etc. (snake_case)\n title: string; // 'Technical Support', 'Sales', etc. (human-readable)\n description: string;\n agentIds?: string[];\n config?: { [key: string]: any};\n isDefault?: boolean;\n updatedBy?: string;\n}\nexport interface UpdateAgentQueueResponse {\n queue?: AgentQueue;\n metadata: any /* types.ResponseMetadata */;\n}\nexport interface DeleteAgentQueueRequest {\n orgId: string;\n id: string;\n}\nexport interface DeleteAgentQueueResponse {\n metadata: any /* types.ResponseMetadata */;\n}\n/**\n * ChatQueueInfo extends Chat with queue routing information\n */\nexport interface ChatQueueInfo {\n recommendedQueueId?: string /* uuid */;\n recommendedQueueName?: string;\n assignedQueueId?: string /* uuid */;\n assignedQueueName?: string;\n}\n\n//////////\n// source: subjects.go\n\nexport const GetWaitingForAgentChatCountSubject = \"chat.get_waiting_for_agent_chat_count\";\nexport const GetActiveChatCountSubject = \"chat.get_active_chat_count\";\nexport const GetWaitingForAgentChatsSubject = \"chat.get_waiting_for_agent_chats\";\nexport const GetActiveChatsSubject = \"chat.get_active_chats\";\nexport const GetUserChatsSubject = \"chat.get_user_chats\";\nexport const GetChatSubject = \"chat.get_chat\";\n/**\n * Chat Archival Subjects\n */\nexport const ChatArchiveSubjectPattern = \"chat.archive.%s.server\"; // %s = channel/product (e.g., shop-assist, gov-services)\n/**\n * Agent Session Subjects\n */\nexport const StartAgentSessionSubject = \"chat.agent_session.start\";\nexport const EndAgentSessionSubject = \"chat.agent_session.end\";\nexport const UpdateAgentStatusSubject = \"chat.agent_session.update_status\";\nexport const UpdateAgentLastActivitySubject = \"chat.agent_session.update_last_activity\";\nexport const AssignChatToAgentSubject = \"chat.agent_session.assign_chat\";\nexport const CompleteChatByAgentSubject = \"chat.agent_session.complete_chat\";\nexport const GetAgentSessionSubject = \"chat.agent_session.get\";\nexport const GetOnlineAgentsSubject = \"chat.agent_session.get_online_agents\";\nexport const GetOnlineAgentCountSubject = \"chat.agent_session.get_online_agent_count\";\n/**\n * Queue Management Subjects\n */\nexport const CreateAgentQueueSubject = \"chat.agent_queue.create\";\nexport const GetAgentQueuesSubject = \"chat.agent_queue.get\";\nexport const UpdateAgentQueueSubject = \"chat.agent_queue.update\";\nexport const DeleteAgentQueueSubject = \"chat.agent_queue.delete\";\n/**\n * Queue-specific Chat Subjects\n */\nexport const GetQueueChatsSubject = \"chat.queue.get_chats\";\nexport const GetQueueChatCountSubject = \"chat.queue.get_chat_count\";\n/**\n * Daily Counter Subjects\n */\nexport const GetDailyChatCountSubject = \"chat.get_daily_chat_count\";\n/**\n * User Status Subjects\n */\nexport const UpdateUserStatusSubject = \"chat.user.status.update\";\nexport const GetOnlineUsersSubject = \"chat.users.online.get\";\n/**\n * Analytics Trigger Subjects\n */\nexport const TriggerAnalyticsScanSubject = 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1
+ {"version":3,"sources":["../../models/index.ts","../../models/chat-models.ts"],"sourcesContent":["export * from \"./chat-models\";\n","// Code generated by tygo. DO NOT EDIT.\nimport { KGNode } from \"@elqnt/kg\";\nimport { Variable } from \"@elqnt/types\";\nimport { ResponseMetadata, ProductNameTS } from \"@elqnt/types\";\nimport { DocumentAnalysisResult } from \"@elqnt/docs\";\n\n//////////\n// source: chat-models.go\n\nexport type ChatStatusTS = 'active' | 'disconnected' | 'abandoned' | 'closed' | 'archived';\nexport type ChatStatus = string;\nexport const ChatStatusActive: ChatStatus = \"active\";\nexport const ChatStatusDisconnected: ChatStatus = \"disconnected\";\nexport const ChatStatusAbandoned: ChatStatus = \"abandoned\";\nexport const ChatStatusClosed: ChatStatus = \"closed\";\nexport const ChatStatusArchived: ChatStatus = \"archived\";\nexport type ChatTypeTS = 'customer_support' | 'public_room' | 'private_room' | 'direct' | 'group';\nexport type ChatType = string;\nexport const ChatTypeCustomerSupport: ChatType = \"customer_support\"; // Existing customer support chats\nexport const ChatTypePublicRoom: ChatType = \"public_room\"; // Public collaboration room\nexport const ChatTypePrivateRoom: ChatType = \"private_room\"; // Private collaboration room\nexport const ChatTypeDirect: ChatType = \"direct\"; // 1-on-1 direct message\nexport const ChatTypeGroup: ChatType = \"group\"; // Group chat/room\nexport interface Chat {\n orgId: string;\n key: string;\n title: string;\n messages: ChatMessage[];\n lastUpdated: number /* int64 */;\n startTime: number /* int64 */;\n users: ChatUser[];\n status: ChatStatusTS;\n aiEngaged: boolean;\n humanAgentEngaged: boolean;\n isWaiting: boolean;\n isWaitingForAgent: boolean;\n callRequested?: boolean;\n callStarted?: boolean;\n userRating?: number /* int */;\n metadata?: { [key: string]: any};\n grading?: ChatGrading;\n flow?: ChatFlow;\n context?: ChatContext;\n csatSent?: boolean;\n csatSentTime?: number /* int64 */;\n csatResponse?: any /* agents.CSATResponse */;\n /**\n * Active skills for this chat session\n */\n activeSkills?: any /* agents.Skill */[];\n /**\n * OpenAI Responses API - stores the last response ID for conversation continuity\n */\n lastResponseId?: string;\n /**\n * AgentContext - reference to structured context stored in separate NATS KV bucket\n * Key format: {agentId}:{chatKey} in bucket agent-contexts-org-{orgId}\n */\n agentContextKey?: string;\n /**\n * Chat Pin\n */\n pinned?: boolean;\n /**\n * Collab-specific fields\n */\n chatType?: ChatTypeTS;\n description?: string;\n}\nexport interface ChatContext {\n memory: { [key: string]: any};\n turnCount: number /* int */;\n lastIntent: string;\n activeTopic: string;\n}\nexport interface ChatFlow {\n flowDefinitionId: string;\n flowInstanceId?: string;\n flowInstanceLastUpdated?: number /* int64 */;\n tools?: ChatTool[];\n}\nexport interface ChatTool {\n name: string;\n description: string;\n type: string; // function, action, data_query etc\n parameters?: { [key: string]: any};\n}\nexport type ChatRoleTS = 'user' | 'ai' | 'event' | 'humanAgent' | 'observer' | 'dataQuery' | 'system' | 'tool';\nexport type ChatRole = string;\nexport const ChatRoleUser: ChatRole = \"user\";\nexport const ChatRoleAI: ChatRole = \"ai\";\nexport const ChatRoleEvent: ChatRole = \"event\";\nexport const ChatRoleHumanAgent: ChatRole = \"humanAgent\";\nexport const ChatRoleObserver: ChatRole = \"observer\";\nexport const ChatRoleDataQuery: ChatRole = \"dataQuery\";\nexport const ChatRoleSystem: ChatRole = \"system\";\nexport const ChatRoleTool: ChatRole = \"tool\";\nexport interface ChatUser {\n id: string;\n role: ChatRoleTS;\n name: string;\n email: string;\n phone?: string;\n authProvider: string;\n authToken: string;\n metadata?: { [key: string]: any};\n}\nexport type AgentStatusTS = 'online' | 'away' | 'busy' | 'offline';\nexport type AgentStatus = string;\nexport const AgentStatusOnline: AgentStatus = \"online\";\nexport const AgentStatusAway: AgentStatus = \"away\";\nexport const AgentStatusBusy: AgentStatus = \"busy\";\nexport const AgentStatusOffline: AgentStatus = \"offline\";\n/**\n * AgentSession represents an active agent session stored in Redis\n */\nexport interface AgentSession {\n agentId: string;\n orgId: string;\n onlineSince: number /* int64 */; // Unix timestamp\n lastActivity: number /* int64 */; // Unix timestamp\n status: AgentStatusTS;\n chatsHandled: number /* int */;\n activeChats: string[]; // Chat keys currently handling\n userAgent?: string;\n ipAddress?: string;\n metadata?: { [key: string]: any};\n}\nexport type ChatEventType = string;\n/**\n * ** user events\n */\nexport const ChatEventTypeUserJoined: ChatEventType = \"user_joined\";\nexport const ChatEventTypeUserLeft: ChatEventType = \"user_left\";\nexport const ChatEventTypeTyping: ChatEventType = \"typing\";\nexport const ChatEventTypeStoppedTyping: ChatEventType = \"stopped_typing\";\nexport const ChatEventTypeRead: ChatEventType = \"read\";\nexport const ChatEventTypeDelivered: ChatEventType = \"delivered\";\nexport const ChatEventTypeReconnected: ChatEventType = \"reconnected\";\nexport const ChatEventTypeError: ChatEventType = \"error\";\nexport const ChatEventTypeWaiting: ChatEventType = \"waiting\";\nexport const ChatEventTypeLoadChat: ChatEventType = \"load_chat\";\nexport const ChatEventTypeLoadChatResponse: ChatEventType = \"load_chat_response\";\nexport const ChatEventTypeMessage: ChatEventType = \"message\";\nexport const ChatEventTypeWaitingForAgent: ChatEventType = \"waiting_for_agent\";\nexport const ChatEventTypeMessageStatusUpdate: ChatEventType = \"message_status_update\";\nexport const ChatEventTypeHumanAgentJoined: ChatEventType = \"human_agent_joined\";\nexport const ChatEventTypeHumanAgentLeft: ChatEventType = \"human_agent_left\";\nexport const ChatEventTypeObserverJoined: ChatEventType = \"observer_joined\";\nexport const ChatEventTypeObserverLeft: ChatEventType = \"observer_left\";\nexport const ChatEventTypeListChats: ChatEventType = \"list_chats\";\nexport const ChatEventTypeChatUpdated: ChatEventType = \"chat_updated\";\nexport const ChatEventTypeChatRemoved: ChatEventType = \"chat_removed\";\nexport const ChatEventTypeSyncMetadata: ChatEventType = \"sync_metadata\";\nexport const ChatEventTypeSyncMetadataResponse: ChatEventType = \"sync_metadata_response\";\nexport const ChatEventTypeSyncUserSession: ChatEventType = \"sync_user_session\";\nexport const ChatEventTypeSyncUserSessionResponse: ChatEventType = \"sync_user_session_response\";\nexport const ChatEventTypeClientAction: ChatEventType = \"client_action\";\nexport const ChatEventTypeClientActionCallback: ChatEventType = \"client_action_callback\";\nexport const ChatEventTypeBlockUser: ChatEventType = \"block_user\";\n/**\n * ** collab room management events\n */\nexport const ChatEventTypeCreateRoom: ChatEventType = \"create_room\";\nexport const ChatEventTypeRoomCreated: ChatEventType = \"room_created\";\nexport const ChatEventTypeJoinRoom: ChatEventType = \"join_room\";\nexport const ChatEventTypeLeaveRoom: ChatEventType = \"leave_room\";\nexport const ChatEventTypeDeleteRoom: ChatEventType = \"delete_room\";\nexport const ChatEventTypeRoomDeleted: ChatEventType = \"room_deleted\";\nexport const ChatEventTypeUpdateRoom: ChatEventType = \"update_room\";\nexport const ChatEventTypeRoomUpdated: ChatEventType = \"room_updated\";\nexport const ChatEventTypeInviteUser: ChatEventType = \"invite_user\";\nexport const ChatEventTypeUserInvited: ChatEventType = \"user_invited\";\nexport const ChatEventTypeRoomUserJoined: ChatEventType = \"room_user_joined\";\nexport const ChatEventTypeRoomUserLeft: ChatEventType = \"room_user_left\";\nexport const ChatEventTypeUserRemoved: ChatEventType = \"user_removed\";\nexport const ChatEventTypeListRooms: ChatEventType = \"list_rooms\";\nexport const ChatEventTypeRoomsResponse: ChatEventType = \"rooms_response\";\n/**\n * ** collab message events\n */\nexport const ChatEventTypeMessageEdited: ChatEventType = \"message_edited\";\nexport const ChatEventTypeMessageDeleted: ChatEventType = \"message_deleted\";\nexport const ChatEventTypeMessageReaction: ChatEventType = \"message_reaction\";\nexport const ChatEventTypeMessageReply: ChatEventType = \"message_reply\";\nexport const ChatEventTypeMentionUser: ChatEventType = \"mention_user\";\nexport const ChatEventTypeMessageEditedResponse: ChatEventType = \"message_edited_response\";\nexport const ChatEventTypeMessageDeletedResponse: ChatEventType = \"message_deleted_response\";\nexport const ChatEventTypeMessageReactionResponse: ChatEventType = \"message_reaction_response\";\n/**\n * ** collab user presence events\n */\nexport const ChatEventTypeUserPresenceStart: ChatEventType = \"user_presence_start\";\nexport const ChatEventTypeUserPresenceEnd: ChatEventType = \"user_presence_end\";\nexport const ChatEventTypeUserStatusChange: ChatEventType = \"user_status_change\";\nexport const ChatEventTypeUserActivity: ChatEventType = \"user_activity\";\nexport const ChatEventTypeUserPresenceChanged: ChatEventType = \"user_presence_changed\";\nexport const ChatEventTypeUserActivityUpdate: ChatEventType = \"user_activity_update\";\nexport const ChatEventTypeGetOnlineUsers: ChatEventType = \"get_online_users\";\nexport const ChatEventTypeOnlineUsersResponse: ChatEventType = \"online_users\";\n/**\n * ** shop assist events\n */\nexport const ChatEventTypeEndChat: ChatEventType = \"end_chat\";\nexport const ChatEventTypeChatEnded: ChatEventType = \"chat_ended\";\n/**\n * ** agent session events\n */\nexport const ChatEventTypeAgentSessionStart: ChatEventType = \"agent_session_start\";\nexport const ChatEventTypeAgentSessionEnd: ChatEventType = \"agent_session_end\";\nexport const ChatEventTypeAgentStatusChange: ChatEventType = \"agent_status_change\";\nexport const ChatEventTypeAgentActivityPing: ChatEventType = \"agent_activity_ping\";\nexport const ChatEventTypeAgentChatAssigned: ChatEventType = \"agent_chat_assigned\";\nexport const ChatEventTypeAgentChatCompleted: ChatEventType = \"agent_chat_completed\";\n/**\n * ** AI agents retrieval events\n */\nexport const ChatEventTypeGetAgents: ChatEventType = \"get_agents\";\nexport const ChatEventTypeGetAgentsResponse: ChatEventType = \"get_agents_response\";\n/**\n * ** CSAT events\n */\nexport const ChatEventTypeCSATRequest: ChatEventType = \"csat_request\"; // Internal: scheduler requests chat to send CSAT\nexport const ChatEventTypeCSATSurvey: ChatEventType = \"show_csat_survey\";\nexport const ChatEventTypeCSATResponse: ChatEventType = \"csat_response\";\n/**\n * ** User Suggested Actions events\n */\nexport const ChatEventTypeUserSuggestedActions: ChatEventType = \"user_suggested_actions\";\nexport const ChatEventTypeUserSuggestedActionSelected: ChatEventType = \"user_suggested_action_selected\";\n/**\n * ** Summary events\n */\nexport const ChatEventTypeSummaryUpdate: ChatEventType = \"summary_update\";\n/**\n * ** Agent Context events\n */\nexport const ChatEventTypeAgentContextUpdate: ChatEventType = \"agent_context_update\";\nexport const ChatEventTypeAgentExecutionStarted: ChatEventType = \"agent_execution_started\";\nexport const ChatEventTypeAgentExecutionEnded: ChatEventType = \"agent_execution_ended\";\nexport const ChatEventTypeLoadAgentContext: ChatEventType = \"load_agent_context\";\nexport const ChatEventTypeLoadAgentContextResponse: ChatEventType = \"load_agent_context_response\";\n/**\n * ** Plan → Approve → Execute events\n */\nexport const ChatEventTypePlanPendingApproval: ChatEventType = \"plan_pending_approval\";\nexport const ChatEventTypePlanApproved: ChatEventType = \"plan_approved\";\nexport const ChatEventTypePlanRejected: ChatEventType = \"plan_rejected\";\nexport const ChatEventTypePlanCompleted: ChatEventType = \"plan_completed\";\nexport const ChatEventTypeStepStarted: ChatEventType = \"step_started\";\nexport const ChatEventTypeStepCompleted: ChatEventType = \"step_completed\";\nexport const ChatEventTypeStepFailed: ChatEventType = \"step_failed\";\n/**\n * ** New Chat events\n */\nexport const ChatEventTypeNewChat: ChatEventType = \"new_chat\";\nexport const ChatEventTypeNewChatCreated: ChatEventType = \"new_chat_created\";\n/**\n * ** Heartbeat events\n */\nexport const ChatEventTypePing: ChatEventType = \"ping\";\nexport const ChatEventTypePong: ChatEventType = \"pong\";\n/**\n * ** Skill activation events\n */\nexport const ChatEventTypeSkillActivate: ChatEventType = \"skill_activate\";\nexport const ChatEventTypeSkillDeactivate: ChatEventType = \"skill_deactivate\";\nexport const ChatEventTypeSkillsChanged: ChatEventType = \"skills_changed\";\n/**\n * ** Attachment processing events (deferred document processing)\n */\nexport const ChatEventTypeAttachmentProcessingStarted: ChatEventType = \"attachment_processing_started\";\nexport const ChatEventTypeAttachmentProcessingProgress: ChatEventType = \"attachment_processing_progress\";\nexport const ChatEventTypeAttachmentProcessingComplete: ChatEventType = \"attachment_processing_complete\";\nexport const ChatEventTypeAttachmentProcessingError: ChatEventType = \"attachment_processing_error\";\nexport const ChatEventTypeRetryAttachment: ChatEventType = \"retry_attachment\";\nexport type ChatEventTypeTS =\n | \"message\"\n | \"user_joined\"\n | \"user_left\"\n | \"typing\"\n | \"stopped_typing\"\n | \"read\"\n | \"delivered\"\n | \"reconnected\"\n | \"error\"\n | \"message_status_update\"\n | \"load_chat\"\n | \"load_chat_response\"\n | \"waiting\"\n | \"waiting_for_agent\"\n | \"human_agent_joined\"\n | \"end_chat\"\n | \"chat_ended\"\n | \"human_agent_left\"\n | \"observer_joined\"\n | \"observer_left\"\n | \"list_chats\"\n | \"chat_updated\"\n | \"chat_removed\"\n | \"sync_metadata\"\n | \"sync_metadata_response\"\n | \"sync_user_session\"\n | \"sync_user_session_response\"\n | \"agent_session_start\"\n | \"agent_session_end\"\n | \"agent_status_change\"\n | \"agent_activity_ping\"\n | \"agent_chat_assigned\"\n | \"agent_chat_completed\"\n | \"client_action\"\n | \"client_action_callback\"\n | \"show_csat_survey\"\n | \"csat_response\"\n | \"user_suggested_actions\"\n | \"user_suggested_action_selected\"\n | \"summary_update\"\n | \"agent_context_update\"\n | \"agent_execution_started\"\n | \"agent_execution_ended\"\n | \"load_agent_context\"\n | \"load_agent_context_response\"\n | \"plan_pending_approval\"\n | \"plan_approved\"\n | \"plan_rejected\"\n | \"plan_completed\"\n | \"step_started\"\n | \"step_completed\"\n | \"step_failed\"\n | \"new_chat\"\n | \"new_chat_created\"\n | \"block_user\"\n | \"ping\"\n | \"pong\"\n | \"create_room\"\n | \"room_created\"\n | \"join_room\"\n | \"leave_room\"\n | \"delete_room\"\n | \"room_deleted\"\n | \"update_room\"\n | \"room_updated\"\n | \"invite_user\"\n | \"user_invited\"\n | \"room_user_joined\"\n | \"room_user_left\"\n | \"user_removed\"\n | \"list_rooms\"\n | \"rooms_response\"\n | \"message_edited\"\n | \"message_deleted\"\n | \"message_reaction\"\n | \"message_reply\"\n | \"mention_user\"\n | \"message_edited_response\"\n | \"message_deleted_response\"\n | \"message_reaction_response\"\n | \"user_presence_start\"\n | \"user_presence_end\"\n | \"user_status_change\"\n | \"user_activity\"\n | \"user_presence_changed\"\n | \"user_activity_update\"\n | \"get_online_users\"\n | \"online_users\"\n | \"get_agents\"\n | \"get_agents_response\"\n | \"skill_activate\"\n | \"skill_deactivate\"\n | \"skills_changed\"\n | \"attachment_processing_started\"\n | \"attachment_processing_progress\"\n | \"attachment_processing_complete\"\n | \"attachment_processing_error\"\n | \"retry_attachment\";\nexport type MessageStatus = string;\nexport const MessageStatusSending: MessageStatus = \"sending\";\nexport const MessageStatusSent: MessageStatus = \"sent\";\nexport const MessageStatusDelivered: MessageStatus = \"delivered\";\nexport const MessageStatusRead: MessageStatus = \"read\";\nexport const MessageStatusFailed: MessageStatus = \"failed\";\nexport type MessageStatusTS =\n | \"sending\"\n | \"sent\"\n | \"delivered\"\n | \"read\"\n | \"failed\";\n/**\n * EmojiReaction represents an emoji reaction to a message\n */\nexport interface EmojiReaction {\n emoji: string;\n count: number /* int */;\n users?: string[]; // List of user IDs who reacted\n}\n/**\n * Location represents geographical coordinates\n */\nexport interface Location {\n latitude: number /* float64 */;\n longitude: number /* float64 */;\n address?: string;\n}\n/**\n * AttachmentFile represents a file within an attachment\n */\nexport interface AttachmentFile {\n type: string;\n url: string;\n thumbnailUrl?: string;\n name?: string;\n size?: number /* int64 */;\n}\nexport type AttachmentType = string;\n/**\n * Attachment types for both user and system attachments\n */\nexport const AttachmentTypeDocument: AttachmentType = \"document\";\nexport const AttachmentTypeDocumentAnalysis: AttachmentType = \"document_analysis\";\nexport const AttachmentTypeImage: AttachmentType = \"image\";\nexport const AttachmentTypeAudio: AttachmentType = \"audio\";\nexport const AttachmentTypeVideo: AttachmentType = \"video\";\nexport const AttachmentTypeLocation: AttachmentType = \"location\";\nexport const AttachmentTypeReferences: AttachmentType = \"references\";\nexport const AttachmentTypeSubsections: AttachmentType = \"subsections\";\nexport const AttachmentTypeArticles: AttachmentType = \"articles\";\nexport const AttachmentTypeRecords: AttachmentType = \"records\";\nexport const AttachmentTypeActions: AttachmentType = \"actions\";\nexport const AttachmentTypeBullets: AttachmentType = \"bullets\";\nexport const AttachmentTypeSticker: AttachmentType = \"sticker\";\nexport const AttachmentTypeData: AttachmentType = \"data\";\nexport const AttachmentTypeKGNodes: AttachmentType = \"kgNodes\";\nexport const AttachmentTypeDocumentSources: AttachmentType = \"document_sources\";\nexport const AttachmentTypeSpreadsheet: AttachmentType = \"spreadsheet\"; // Excel, CSV files\nexport const AttachmentTypeDataFile: AttachmentType = \"data_file\"; // JSON, XML, YAML files\n\nexport type AttachmentTypeTS =\n | \"document\"\n | \"document_analysis\"\n | \"image\"\n | \"audio\"\n | \"video\"\n | \"location\"\n | \"references\"\n | \"subsections\"\n | \"articles\"\n | \"records\"\n | \"actions\"\n | \"bullets\"\n | \"sticker\"\n | \"data\"\n | \"kgNodes\"\n | \"document_sources\"\n | \"spreadsheet\"\n | \"data_file\";\n\n/**\n * DocumentSource represents an aggregated document source with page references\n * Used to display source cards in chat responses after document search\n */\nexport interface DocumentSource {\n doc_id: string;\n title: string;\n url: string;\n page_numbers: number /* int */[];\n reference_count: number /* int */;\n bounding_regions?: any /* docs.BoundingRegion */[];\n page_infos?: any /* docs.PageInfo */[]; // Page dimensions for coordinate scaling\n}\n/**\n * Attachment represents any type of attachment to a message\n */\nexport interface Attachment {\n type: AttachmentTypeTS;\n documentAnalysis?: DocumentAnalysisResult;\n title?: string;\n url: string;\n files?: AttachmentFile[]; // Associated files\n location?: Location; // Location data if applicable\n data?: { [key: string]: Variable};\n kgNodes?: KGNode[];\n actions?: Action[];\n documentSources?: DocumentSource[];\n /**\n * Smart document processing fields\n */\n fileMetadata?: any /* docs.AttachmentFileMetadata */; // Client-side extracted file metadata\n processing?: any /* docs.ProcessingResult */; // Smart processing result\n}\nexport interface Action {\n id: string;\n title: string;\n icon?: string;\n description?: string;\n onAction?: () => void;\n}\n/**\n * ChatMessage represents the core message structure\n */\nexport interface ChatMessage {\n /**\n * Core fields\n */\n id: string;\n role: ChatRoleTS;\n content: string;\n time: number /* int64 */;\n status: MessageStatusTS;\n /**\n * Sender information\n */\n senderId: string;\n senderName?: string;\n /**\n * Timing\n */\n createdAt: number /* int64 */;\n updatedAt?: number /* int64 */;\n /**\n * Message relations\n */\n replyTo?: string;\n threadId?: string;\n mentions?: string[];\n /**\n * Attachments and reactions\n */\n attachments?: Attachment[];\n reactions?: EmojiReaction[];\n /**\n * Additional data\n */\n variables?: { [key: string]: Variable};\n /**\n * Tool call\n */\n name?: string;\n toolCallId?: string;\n toolCalls?: ToolCall[];\n /**\n * LLM usage\n */\n llmUsage?: LLMUsage;\n}\nexport interface ChatEvent {\n type: ChatEventTypeTS;\n orgId: string;\n chatKey: string;\n userId: string;\n timestamp: number /* int64 */;\n data?: { [key: string]: any};\n message?: ChatMessage;\n}\nexport interface ChatGrading {\n chatKey: string;\n grade: number /* int */;\n topic: string;\n summary: string;\n}\nexport interface ChatSession {\n id: string;\n status: ChatSessionStatus;\n user?: ChatUser;\n activeChatKey?: string;\n preferences?: ChatSessionPreferences;\n lastActivity: number /* int64 */;\n expiresAt: number /* int64 */;\n metadata?: { [key: string]: any};\n}\nexport type ChatSessionStatus = string;\nexport const ChatSessionStatusActive: ChatSessionStatus = \"active\";\nexport const ChatSessionStatusIdle: ChatSessionStatus = \"idle\";\nexport const ChatSessionStatusExpired: ChatSessionStatus = \"expired\";\nexport interface ChatSessionPreferences {\n language: string;\n theme: string;\n notifications: boolean;\n timeZone: string;\n messageDisplay: string; // compact/expanded\n autoTranslate: boolean;\n rateLimits?: ChatRateLimits;\n}\nexport interface ChatRateLimits {\n maxMessagesPerMinute: number /* int */;\n maxTokensPerDay: number /* int */;\n cooldownPeriod: number /* int */; // seconds\n}\n/**\n * ==========================\n * todo: move to common/llm\n */\nexport interface LLMConfig {\n Provider: string;\n Model: string;\n Temperature: number /* float64 */;\n MaxTokens: number /* int */;\n SystemPrompt: string;\n Tools: LLMTool[];\n Memory?: LLMMemoryConfig;\n}\nexport interface LLMMemoryConfig {\n MaxMessages: number /* int */;\n IncludeSystem: boolean;\n WindowSize: number /* int */; // Token window size\n Strategy: string; // e.g., \"sliding\", \"summarize\"\n}\nexport interface LLMTool {\n Name: string;\n Type: string;\n Function: LLMFunction;\n}\nexport interface LLMFunction {\n Name: string;\n Description: string;\n Parameters: any /* types.JSONSchema */;\n}\nexport interface ToolCall {\n Name: string;\n Arguments: { [key: string]: any};\n ID: string;\n Description: string;\n}\nexport interface LLMResponse {\n Content: string;\n ToolCalls: ToolCall[];\n Usage?: LLMUsage;\n ResponseId: string; // OpenAI Responses API - the response ID for conversation continuity\n}\nexport interface LLMUsage {\n inputTokens: number /* int64 */;\n outputTokens: number /* int64 */;\n totalTokens: number /* int64 */;\n}\n/**\n * ChatSummary represents lightweight chat information for caching and listing\n */\nexport interface ChatSummary {\n chatKey: string;\n title: string;\n userId?: string;\n status: ChatStatus;\n lastUpdated: number /* int64 */;\n waitingSince?: number /* int64 */; // Only populated for waiting chats\n pinned?: boolean;\n metadata?: { [key: string]: any};\n}\nexport interface GetChatRequest {\n orgId: string;\n chatKey: string;\n}\nexport interface GetChatResponse {\n chat?: Chat;\n metadata: ResponseMetadata;\n}\nexport interface ChatProductReference {\n id: string;\n title: string;\n price: number /* float64 */;\n image?: string;\n url?: string;\n}\n/**\n * Chat Archival Models\n */\nexport interface ChatArchivalRequest {\n orgId: string;\n chatKey: string;\n chat: Chat;\n}\nexport interface ChatArchivalResponse {\n success: boolean;\n error?: string;\n message?: string;\n}\n/**\n * Agent Session Request/Response Models\n */\nexport interface StartAgentSessionRequest {\n orgId: string;\n agentId: string;\n userAgent?: string;\n ipAddress?: string;\n}\nexport interface StartAgentSessionResponse {\n metadata: ResponseMetadata;\n}\nexport interface EndAgentSessionRequest {\n orgId: string;\n agentId: string;\n}\nexport interface EndAgentSessionResponse {\n metadata: ResponseMetadata;\n}\nexport interface UpdateAgentStatusRequest {\n orgId: string;\n agentId: string;\n status: AgentStatusTS;\n}\nexport interface UpdateAgentStatusResponse {\n metadata: ResponseMetadata;\n}\nexport interface UpdateAgentLastActivityRequest {\n orgId: string;\n agentId: string;\n}\nexport interface UpdateAgentLastActivityResponse {\n metadata: ResponseMetadata;\n}\nexport interface AssignChatToAgentRequest {\n orgId: string;\n agentId: string;\n chatKey: string;\n}\nexport interface AssignChatToAgentResponse {\n metadata: ResponseMetadata;\n}\nexport interface CompleteChatByAgentRequest {\n orgId: string;\n agentId: string;\n chatKey: string;\n}\nexport interface CompleteChatByAgentResponse {\n metadata: ResponseMetadata;\n}\nexport interface GetAgentSessionRequest {\n orgId: string;\n agentId: string;\n}\nexport interface GetAgentSessionResponse {\n session?: AgentSession;\n metadata: ResponseMetadata;\n}\nexport interface GetOnlineAgentsRequest {\n orgId: string;\n}\nexport interface GetOnlineAgentsResponse {\n sessions: AgentSession[];\n metadata: ResponseMetadata;\n}\nexport interface GetOnlineAgentCountRequest {\n orgId: string;\n}\nexport interface GetOnlineAgentCountResponse {\n count: number /* int */;\n metadata: ResponseMetadata;\n}\n/**\n * Queue-specific chat request/response types\n */\nexport interface GetQueueChatsRequest {\n orgId: string;\n queueId: string;\n}\nexport interface GetQueueChatsResponse {\n chats: ChatSummary[];\n metadata: ResponseMetadata;\n}\nexport interface GetQueueChatCountRequest {\n orgId: string;\n queueId: string;\n}\nexport interface GetQueueChatCountResponse {\n count: number /* int */;\n metadata: ResponseMetadata;\n}\nexport type UserStatusTS = 'online' | 'away' | 'busy' | 'offline';\nexport type UserStatus = string;\nexport const UserStatusOnline: UserStatus = \"online\";\nexport const UserStatusAway: UserStatus = \"away\";\nexport const UserStatusBusy: UserStatus = \"busy\";\nexport const UserStatusOffline: UserStatus = \"offline\";\n/**\n * UserSession for tracking online users\n */\nexport interface UserSession {\n orgId: string;\n userId: string;\n userName: string;\n status: UserStatusTS;\n onlineSince: number /* int64 */;\n lastActivity: number /* int64 */;\n}\n/**\n * User status update requests\n */\nexport interface UpdateUserStatusRequest {\n orgId: string;\n userId: string;\n status: UserStatusTS;\n}\nexport interface UpdateUserStatusResponse {\n metadata: ResponseMetadata;\n}\n/**\n * Get online users\n */\nexport interface GetOnlineUsersRequest {\n orgId: string;\n}\nexport interface GetOnlineUsersResponse {\n metadata: ResponseMetadata;\n users: UserSession[];\n}\n/**\n * Analytics Trigger Models\n */\nexport interface TriggerAnalyticsScanRequest {\n org_id?: string; // Optional: if empty, scans all orgs\n}\nexport interface TriggerAnalyticsScanResponse {\n metadata: ResponseMetadata;\n chats_archived: number /* int */;\n}\n/**\n * AttachmentProcessingStartedData is sent when attachment processing begins\n */\nexport interface AttachmentProcessingStartedData {\n attachmentId: string;\n fileName: string;\n strategy: string;\n}\n/**\n * AttachmentProcessingProgressData is sent during attachment processing\n */\nexport interface AttachmentProcessingProgressData {\n attachmentId: string;\n percent: number /* int */;\n stage: string;\n message: string;\n}\n/**\n * AttachmentProcessingCompleteData is sent when attachment processing completes\n */\nexport interface AttachmentProcessingCompleteData {\n attachmentId: string;\n result?: any /* docs.ProcessingResult */;\n}\n/**\n * AttachmentProcessingErrorData is sent when attachment processing fails\n */\nexport interface AttachmentProcessingErrorData {\n attachmentId: string;\n error: string;\n retryable: boolean;\n}\n/**\n * RetryAttachmentData is sent by frontend to retry a failed attachment\n */\nexport interface RetryAttachmentData {\n attachmentId: string;\n}\n\n//////////\n// source: chat-stats-models.go\n\n/**\n * Active chat requests/responses\n */\nexport interface GetActiveChatCountRequest {\n orgId: string;\n}\nexport interface GetActiveChatCountResponse {\n count: number /* int */;\n metadata: ResponseMetadata;\n}\nexport interface GetActiveChatsRequest {\n orgId: string;\n pastHours?: number /* float64 */; // 0 means all, 0.5 means past 30 min, 1 means past hour, etc.\n}\nexport interface GetActiveChatsResponse {\n chats: ChatSummary[];\n metadata: ResponseMetadata;\n}\n/**\n * Waiting for agent requests/responses\n */\nexport interface GetWaitingForAgentChatCountRequest {\n orgId: string;\n}\nexport interface GetWaitingForAgentChatCountResponse {\n count: number /* int */;\n metadata: ResponseMetadata;\n}\nexport interface GetWaitingForAgentChatsRequest {\n orgId: string;\n}\nexport interface GetWaitingForAgentChatsResponse {\n chats: ChatSummary[];\n metadata: ResponseMetadata;\n}\n/**\n * User chats requests/responses\n */\nexport interface GetUserChatsRequest {\n orgId: string;\n userId: string;\n limit?: number /* int */; // Number of chats to return (default 15)\n offset?: number /* int */; // Number of chats to skip (for pagination)\n}\nexport interface GetUserChatsResponse {\n chats: ChatSummary[];\n total: number /* int */; // Total number of chats for this user\n hasMore: boolean; // Whether there are more chats to load\n metadata: ResponseMetadata;\n}\n/**\n * Daily counter requests/responses\n */\nexport interface GetDailyChatCountRequest {\n orgId: string;\n date: string /* RFC3339 */;\n timezone: string;\n}\nexport interface GetDailyChatCountResponse {\n count: number /* int64 */;\n date: string;\n timezone: string;\n metadata: any /* types.ResponseMetadata */;\n}\n\n//////////\n// source: queue-models.go\n\n\n// Queue types\nexport const QueueTypes = {\n skill: { value: 'skill', label: 'Skill-based', description: 'Route by agent expertise and skills' },\n priority: { value: 'priority', label: 'Priority-based', description: 'Route by customer tier and urgency level' },\n department: { value: 'department', label: 'Department-based', description: 'Route by business function alignment' },\n complexity: { value: 'complexity', label: 'Complexity-based', description: 'Route by issue difficulty assessment' },\n} as const;\n\nexport type QueueTypeTS = keyof typeof QueueTypes;\nexport type QueueTypeOptionTS = typeof QueueTypes[QueueTypeTS];\n\n/**\n * QueueType represents the routing algorithm type\n */\nexport type QueueType = string;\n/**\n * Queue Type Constants - These are hardcoded routing algorithms, not admin-configurable\n */\nexport const QueueTypeSkill: QueueType = \"skill\";\n/**\n * Queue Type Constants - These are hardcoded routing algorithms, not admin-configurable\n */\nexport const QueueTypePriority: QueueType = \"priority\";\n/**\n * Queue Type Constants - These are hardcoded routing algorithms, not admin-configurable\n */\nexport const QueueTypeDepartment: QueueType = \"department\";\n/**\n * Queue Type Constants - These are hardcoded routing algorithms, not admin-configurable\n */\nexport const QueueTypeComplexity: QueueType = \"complexity\";\n/**\n * AgentQueue represents an individual queue within a queue type\n */\nexport interface AgentQueue {\n id: string /* uuid */;\n orgId: string;\n type: QueueTypeTS; // \"skill\", \"priority\", etc.\n name: string; // 'technical_support', 'sales', etc. (snake_case for metadata matching)\n title: string; // 'Technical Support', 'Sales', etc. (human-readable display name)\n description: string;\n agentIds: string[]; // Agents assigned to this queue\n config: { [key: string]: any}; // Extensible configuration\n isActive: boolean;\n isDefault: boolean; // Default queue for unmatched chats\n createdAt: string /* RFC3339 */;\n updatedAt: string /* RFC3339 */;\n createdBy?: string;\n updatedBy?: string;\n}\n/**\n * GetAgentQueuesFilter represents filtering options for agent queues\n */\nexport interface GetAgentQueuesFilter {\n type?: QueueType;\n isActive?: boolean;\n}\n/**\n * Agent Queue Operations\n */\nexport interface CreateAgentQueueRequest {\n orgId: string;\n type: QueueType; // QueueTypeSkill, QueueTypePriority, etc.\n name: string; // 'technical_support', 'sales', etc. (snake_case)\n title: string; // 'Technical Support', 'Sales', etc. (human-readable)\n description: string;\n agentIds?: string[];\n config?: { [key: string]: any};\n isDefault?: boolean;\n createdBy?: string;\n updatedBy?: string;\n}\nexport interface CreateAgentQueueResponse {\n queue?: AgentQueue;\n metadata: any /* types.ResponseMetadata */;\n}\nexport interface GetAgentQueuesRequest {\n orgId: string;\n type?: QueueType; // Filter by queue type\n isActive?: boolean; // Filter by active status\n}\nexport interface GetAgentQueuesResponse {\n queues: (AgentQueue | undefined)[];\n metadata: any /* types.ResponseMetadata */;\n}\nexport interface UpdateAgentQueueRequest {\n orgId: string;\n id: string;\n type: QueueType; // QueueTypeSkill, QueueTypePriority, etc.\n name: string; // 'technical_support', 'sales', etc. (snake_case)\n title: string; // 'Technical Support', 'Sales', etc. (human-readable)\n description: string;\n agentIds?: string[];\n config?: { [key: string]: any};\n isDefault?: boolean;\n updatedBy?: string;\n}\nexport interface UpdateAgentQueueResponse {\n queue?: AgentQueue;\n metadata: any /* types.ResponseMetadata */;\n}\nexport interface DeleteAgentQueueRequest {\n orgId: string;\n id: string;\n}\nexport interface DeleteAgentQueueResponse {\n metadata: any /* types.ResponseMetadata */;\n}\n/**\n * ChatQueueInfo extends Chat with queue routing information\n */\nexport interface ChatQueueInfo {\n recommendedQueueId?: string /* uuid */;\n recommendedQueueName?: string;\n assignedQueueId?: string /* uuid */;\n assignedQueueName?: string;\n}\n\n//////////\n// source: subjects.go\n\nexport const GetWaitingForAgentChatCountSubject = \"chat.get_waiting_for_agent_chat_count\";\nexport const GetActiveChatCountSubject = \"chat.get_active_chat_count\";\nexport const GetWaitingForAgentChatsSubject = \"chat.get_waiting_for_agent_chats\";\nexport const GetActiveChatsSubject = \"chat.get_active_chats\";\nexport const GetUserChatsSubject = \"chat.get_user_chats\";\nexport const GetChatSubject = \"chat.get_chat\";\n/**\n * Chat Archival Subjects\n */\nexport const ChatArchiveSubjectPattern = \"chat.archive.%s.server\"; // %s = channel/product (e.g., shop-assist, gov-services)\n/**\n * Agent Session Subjects\n */\nexport const StartAgentSessionSubject = \"chat.agent_session.start\";\nexport const EndAgentSessionSubject = \"chat.agent_session.end\";\nexport const UpdateAgentStatusSubject = \"chat.agent_session.update_status\";\nexport const UpdateAgentLastActivitySubject = \"chat.agent_session.update_last_activity\";\nexport const AssignChatToAgentSubject = \"chat.agent_session.assign_chat\";\nexport const CompleteChatByAgentSubject = \"chat.agent_session.complete_chat\";\nexport const GetAgentSessionSubject = \"chat.agent_session.get\";\nexport const GetOnlineAgentsSubject = \"chat.agent_session.get_online_agents\";\nexport const GetOnlineAgentCountSubject = \"chat.agent_session.get_online_agent_count\";\n/**\n * Queue Management Subjects\n */\nexport const CreateAgentQueueSubject = \"chat.agent_queue.create\";\nexport const GetAgentQueuesSubject = \"chat.agent_queue.get\";\nexport const UpdateAgentQueueSubject = \"chat.agent_queue.update\";\nexport const DeleteAgentQueueSubject = \"chat.agent_queue.delete\";\n/**\n * Queue-specific Chat Subjects\n */\nexport const GetQueueChatsSubject = \"chat.queue.get_chats\";\nexport const GetQueueChatCountSubject = \"chat.queue.get_chat_count\";\n/**\n * Daily Counter Subjects\n */\nexport const GetDailyChatCountSubject = \"chat.get_daily_chat_count\";\n/**\n * User Status Subjects\n */\nexport const UpdateUserStatusSubject = \"chat.user.status.update\";\nexport const GetOnlineUsersSubject = \"chat.users.online.get\";\n/**\n * Analytics Trigger Subjects\n */\nexport const TriggerAnalyticsScanSubject = \"chat.analytics.trigger-scan\";\n/**\n * Org Setup Subject\n */\nexport const SetupOrgSubject = 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package/dist/models/index.mjs.map CHANGED
@@ -1 +1 @@
1
- {"version":3,"sources":["../../models/chat-models.ts"],"sourcesContent":["// Code generated by tygo. DO NOT EDIT.\n// NOTE: @elqnt/kg and @elqnt/docs imports made generic for platform independence.\n// If you need strong typing for these, import the types separately and cast.\n\nimport { Variable } from \"@elqnt/types\";\nimport { ResponseMetadata, ProductNameTS } from \"@elqnt/types\";\n\n/**\n * Generic placeholder for KGNode when @elqnt/kg is not available.\n * Import from @elqnt/kg for full type support.\n */\nexport type KGNode = {\n id: string;\n type: string;\n properties?: Record<string, unknown>;\n [key: string]: unknown;\n};\n\n/**\n * Generic placeholder for DocumentAnalysisResult when @elqnt/docs is not available.\n * Import from @elqnt/docs for full type support.\n */\nexport type DocumentAnalysisResult = {\n pages?: unknown[];\n content?: string;\n [key: string]: unknown;\n};\n\n//////////\n// source: chat-models.go\n\nexport type ChatStatusTS = 'active' | 'disconnected' | 'abandoned' | 'closed' | 'archived';\nexport type ChatStatus = string;\nexport const ChatStatusActive: ChatStatus = \"active\";\nexport const ChatStatusDisconnected: ChatStatus = \"disconnected\";\nexport const ChatStatusAbandoned: ChatStatus = \"abandoned\";\nexport const ChatStatusClosed: ChatStatus = \"closed\";\nexport const ChatStatusArchived: ChatStatus = \"archived\";\nexport type ChatTypeTS = 'customer_support' | 'public_room' | 'private_room' | 'direct' | 'group';\nexport type ChatType = string;\nexport const ChatTypeCustomerSupport: ChatType = \"customer_support\"; // Existing customer support chats\nexport const ChatTypePublicRoom: ChatType = \"public_room\"; // Public collaboration room\nexport const ChatTypePrivateRoom: ChatType = \"private_room\"; // Private collaboration room\nexport const ChatTypeDirect: ChatType = \"direct\"; // 1-on-1 direct message\nexport const ChatTypeGroup: ChatType = \"group\"; // Group chat/room\nexport interface Chat {\n orgId: string;\n key: string;\n title: string;\n messages: ChatMessage[];\n lastUpdated: number /* int64 */;\n startTime: number /* int64 */;\n users: ChatUser[];\n status: ChatStatusTS;\n aiEngaged: boolean;\n humanAgentEngaged: boolean;\n isWaiting: boolean;\n isWaitingForAgent: boolean;\n callRequested?: boolean;\n callStarted?: boolean;\n userRating?: number /* int */;\n metadata?: { [key: string]: any};\n grading?: ChatGrading;\n flow?: ChatFlow;\n context?: ChatContext;\n csatSent?: boolean;\n csatSentTime?: number /* int64 */;\n csatResponse?: any /* agents.CSATResponse */;\n /**\n * Active skills for this chat session\n */\n activeSkills?: any /* agents.Skill */[];\n /**\n * OpenAI Responses API - stores the last response ID for conversation continuity\n */\n lastResponseId?: string;\n /**\n * AgentContext - reference to structured context stored in separate NATS KV bucket\n * Key format: {agentId}:{chatKey} in bucket agent-contexts-org-{orgId}\n */\n agentContextKey?: string;\n /**\n * Chat Pin\n */\n pinned?: boolean;\n /**\n * Collab-specific fields\n */\n chatType?: ChatTypeTS;\n description?: string;\n}\nexport interface ChatContext {\n memory: { [key: string]: any};\n turnCount: number /* int */;\n lastIntent: string;\n activeTopic: string;\n}\nexport interface ChatFlow {\n flowDefinitionId: string;\n flowInstanceId?: string;\n flowInstanceLastUpdated?: number /* int64 */;\n tools?: ChatTool[];\n}\nexport interface ChatTool {\n name: string;\n description: string;\n type: string; // function, action, data_query etc\n parameters?: { [key: string]: any};\n}\nexport type ChatRoleTS = 'user' | 'ai' | 'event' | 'humanAgent' | 'observer' | 'dataQuery' | 'system' | 'tool';\nexport type ChatRole = string;\nexport const ChatRoleUser: ChatRole = \"user\";\nexport const ChatRoleAI: ChatRole = \"ai\";\nexport const ChatRoleEvent: ChatRole = \"event\";\nexport const ChatRoleHumanAgent: ChatRole = \"humanAgent\";\nexport const ChatRoleObserver: ChatRole = \"observer\";\nexport const ChatRoleDataQuery: ChatRole = \"dataQuery\";\nexport const ChatRoleSystem: ChatRole = \"system\";\nexport const ChatRoleTool: ChatRole = \"tool\";\nexport interface ChatUser {\n id: string;\n role: ChatRoleTS;\n name: string;\n email: string;\n phone?: string;\n authProvider: string;\n authToken: string;\n metadata?: { [key: string]: any};\n}\nexport type AgentStatusTS = 'online' | 'away' | 'busy' | 'offline';\nexport type AgentStatus = string;\nexport const AgentStatusOnline: AgentStatus = \"online\";\nexport const AgentStatusAway: AgentStatus = \"away\";\nexport const AgentStatusBusy: AgentStatus = \"busy\";\nexport const AgentStatusOffline: AgentStatus = \"offline\";\n/**\n * AgentSession represents an active agent session stored in Redis\n */\nexport interface AgentSession {\n agentId: string;\n orgId: string;\n onlineSince: number /* int64 */; // Unix timestamp\n lastActivity: number /* int64 */; // Unix timestamp\n status: AgentStatusTS;\n chatsHandled: number /* int */;\n activeChats: string[]; // Chat keys currently handling\n userAgent?: string;\n ipAddress?: string;\n metadata?: { [key: string]: any};\n}\nexport type ChatEventType = string;\n/**\n * ** user events\n */\nexport const ChatEventTypeUserJoined: ChatEventType = \"user_joined\";\nexport const ChatEventTypeUserLeft: ChatEventType = \"user_left\";\nexport const ChatEventTypeTyping: ChatEventType = \"typing\";\nexport const ChatEventTypeStoppedTyping: ChatEventType = \"stopped_typing\";\nexport const ChatEventTypeRead: ChatEventType = \"read\";\nexport const ChatEventTypeDelivered: ChatEventType = \"delivered\";\nexport const ChatEventTypeReconnected: ChatEventType = \"reconnected\";\nexport const ChatEventTypeError: ChatEventType = \"error\";\nexport const ChatEventTypeWaiting: ChatEventType = \"waiting\";\nexport const ChatEventTypeLoadChat: ChatEventType = \"load_chat\";\nexport const ChatEventTypeLoadChatResponse: ChatEventType = \"load_chat_response\";\nexport const ChatEventTypeMessage: ChatEventType = \"message\";\nexport const ChatEventTypeWaitingForAgent: ChatEventType = \"waiting_for_agent\";\nexport const ChatEventTypeMessageStatusUpdate: ChatEventType = \"message_status_update\";\nexport const ChatEventTypeHumanAgentJoined: ChatEventType = \"human_agent_joined\";\nexport const ChatEventTypeHumanAgentLeft: ChatEventType = \"human_agent_left\";\nexport const ChatEventTypeObserverJoined: ChatEventType = \"observer_joined\";\nexport const ChatEventTypeObserverLeft: ChatEventType = \"observer_left\";\nexport const ChatEventTypeListChats: ChatEventType = \"list_chats\";\nexport const ChatEventTypeChatUpdated: ChatEventType = \"chat_updated\";\nexport const ChatEventTypeChatRemoved: ChatEventType = \"chat_removed\";\nexport const ChatEventTypeSyncMetadata: ChatEventType = \"sync_metadata\";\nexport const ChatEventTypeSyncMetadataResponse: ChatEventType = \"sync_metadata_response\";\nexport const ChatEventTypeSyncUserSession: ChatEventType = \"sync_user_session\";\nexport const ChatEventTypeSyncUserSessionResponse: ChatEventType = \"sync_user_session_response\";\nexport const ChatEventTypeClientAction: ChatEventType = \"client_action\";\nexport const ChatEventTypeClientActionCallback: ChatEventType = \"client_action_callback\";\nexport const ChatEventTypeBlockUser: ChatEventType = \"block_user\";\n/**\n * ** collab room management events\n */\nexport const ChatEventTypeCreateRoom: ChatEventType = \"create_room\";\nexport const ChatEventTypeRoomCreated: ChatEventType = \"room_created\";\nexport const ChatEventTypeJoinRoom: ChatEventType = \"join_room\";\nexport const ChatEventTypeLeaveRoom: ChatEventType = \"leave_room\";\nexport const ChatEventTypeDeleteRoom: ChatEventType = \"delete_room\";\nexport const ChatEventTypeRoomDeleted: ChatEventType = \"room_deleted\";\nexport const ChatEventTypeUpdateRoom: ChatEventType = \"update_room\";\nexport const ChatEventTypeRoomUpdated: ChatEventType = \"room_updated\";\nexport const ChatEventTypeInviteUser: ChatEventType = \"invite_user\";\nexport const ChatEventTypeUserInvited: ChatEventType = \"user_invited\";\nexport const ChatEventTypeRoomUserJoined: ChatEventType = \"room_user_joined\";\nexport const ChatEventTypeRoomUserLeft: ChatEventType = \"room_user_left\";\nexport const ChatEventTypeUserRemoved: ChatEventType = \"user_removed\";\nexport const ChatEventTypeListRooms: ChatEventType = \"list_rooms\";\nexport const ChatEventTypeRoomsResponse: ChatEventType = \"rooms_response\";\n/**\n * ** collab message events\n */\nexport const ChatEventTypeMessageEdited: ChatEventType = \"message_edited\";\nexport const ChatEventTypeMessageDeleted: ChatEventType = \"message_deleted\";\nexport const ChatEventTypeMessageReaction: ChatEventType = \"message_reaction\";\nexport const ChatEventTypeMessageReply: ChatEventType = \"message_reply\";\nexport const ChatEventTypeMentionUser: ChatEventType = \"mention_user\";\nexport const ChatEventTypeMessageEditedResponse: ChatEventType = \"message_edited_response\";\nexport const ChatEventTypeMessageDeletedResponse: ChatEventType = \"message_deleted_response\";\nexport const ChatEventTypeMessageReactionResponse: ChatEventType = \"message_reaction_response\";\n/**\n * ** collab user presence events\n */\nexport const ChatEventTypeUserPresenceStart: ChatEventType = \"user_presence_start\";\nexport const ChatEventTypeUserPresenceEnd: ChatEventType = \"user_presence_end\";\nexport const ChatEventTypeUserStatusChange: ChatEventType = \"user_status_change\";\nexport const ChatEventTypeUserActivity: ChatEventType = \"user_activity\";\nexport const ChatEventTypeUserPresenceChanged: ChatEventType = \"user_presence_changed\";\nexport const ChatEventTypeUserActivityUpdate: ChatEventType = \"user_activity_update\";\nexport const ChatEventTypeGetOnlineUsers: ChatEventType = \"get_online_users\";\nexport const ChatEventTypeOnlineUsersResponse: ChatEventType = \"online_users\";\n/**\n * ** shop assist events\n */\nexport const ChatEventTypeEndChat: ChatEventType = \"end_chat\";\nexport const ChatEventTypeChatEnded: ChatEventType = \"chat_ended\";\n/**\n * ** agent session events\n */\nexport const ChatEventTypeAgentSessionStart: ChatEventType = \"agent_session_start\";\nexport const ChatEventTypeAgentSessionEnd: ChatEventType = \"agent_session_end\";\nexport const ChatEventTypeAgentStatusChange: ChatEventType = \"agent_status_change\";\nexport const ChatEventTypeAgentActivityPing: ChatEventType = \"agent_activity_ping\";\nexport const ChatEventTypeAgentChatAssigned: ChatEventType = \"agent_chat_assigned\";\nexport const ChatEventTypeAgentChatCompleted: ChatEventType = \"agent_chat_completed\";\n/**\n * ** AI agents retrieval events\n */\nexport const ChatEventTypeGetAgents: ChatEventType = \"get_agents\";\nexport const ChatEventTypeGetAgentsResponse: ChatEventType = \"get_agents_response\";\n/**\n * ** CSAT events\n */\nexport const ChatEventTypeCSATRequest: ChatEventType = \"csat_request\"; // Internal: scheduler requests chat to send CSAT\nexport const ChatEventTypeCSATSurvey: ChatEventType = \"show_csat_survey\";\nexport const ChatEventTypeCSATResponse: ChatEventType = \"csat_response\";\n/**\n * ** User Suggested Actions events\n */\nexport const ChatEventTypeUserSuggestedActions: ChatEventType = \"user_suggested_actions\";\nexport const ChatEventTypeUserSuggestedActionSelected: ChatEventType = \"user_suggested_action_selected\";\n/**\n * ** Summary events\n */\nexport const ChatEventTypeSummaryUpdate: ChatEventType = \"summary_update\";\n/**\n * ** Agent Context events\n */\nexport const ChatEventTypeAgentContextUpdate: ChatEventType = \"agent_context_update\";\nexport const ChatEventTypeAgentExecutionStarted: ChatEventType = \"agent_execution_started\";\nexport const ChatEventTypeAgentExecutionEnded: ChatEventType = \"agent_execution_ended\";\nexport const ChatEventTypeLoadAgentContext: ChatEventType = \"load_agent_context\";\nexport const ChatEventTypeLoadAgentContextResponse: ChatEventType = \"load_agent_context_response\";\n/**\n * ** Plan → Approve → Execute events\n */\nexport const ChatEventTypePlanPendingApproval: ChatEventType = \"plan_pending_approval\";\nexport const ChatEventTypePlanApproved: ChatEventType = \"plan_approved\";\nexport const ChatEventTypePlanRejected: ChatEventType = \"plan_rejected\";\nexport const ChatEventTypePlanCompleted: ChatEventType = \"plan_completed\";\nexport const ChatEventTypeStepStarted: ChatEventType = \"step_started\";\nexport const ChatEventTypeStepCompleted: ChatEventType = \"step_completed\";\nexport const ChatEventTypeStepFailed: ChatEventType = \"step_failed\";\n/**\n * ** New Chat events\n */\nexport const ChatEventTypeNewChat: ChatEventType = \"new_chat\";\nexport const ChatEventTypeNewChatCreated: ChatEventType = \"new_chat_created\";\n/**\n * ** Heartbeat events\n */\nexport const ChatEventTypePing: ChatEventType = \"ping\";\nexport const ChatEventTypePong: ChatEventType = \"pong\";\n/**\n * ** Skill activation events\n */\nexport const ChatEventTypeSkillActivate: ChatEventType = \"skill_activate\";\nexport const ChatEventTypeSkillDeactivate: ChatEventType = \"skill_deactivate\";\nexport const ChatEventTypeSkillsChanged: ChatEventType = \"skills_changed\";\n/**\n * ** Attachment processing events (deferred document processing)\n */\nexport const ChatEventTypeAttachmentProcessingStarted: ChatEventType = \"attachment_processing_started\";\nexport const ChatEventTypeAttachmentProcessingProgress: ChatEventType = \"attachment_processing_progress\";\nexport const ChatEventTypeAttachmentProcessingComplete: ChatEventType = \"attachment_processing_complete\";\nexport const ChatEventTypeAttachmentProcessingError: ChatEventType = \"attachment_processing_error\";\nexport const ChatEventTypeRetryAttachment: ChatEventType = \"retry_attachment\";\nexport type ChatEventTypeTS =\n | \"message\"\n | \"user_joined\"\n | \"user_left\"\n | \"typing\"\n | \"stopped_typing\"\n | \"read\"\n | \"delivered\"\n | \"reconnected\"\n | \"error\"\n | \"message_status_update\"\n | \"load_chat\"\n | \"load_chat_response\"\n | \"waiting\"\n | \"waiting_for_agent\"\n | \"human_agent_joined\"\n | \"end_chat\"\n | \"chat_ended\"\n | \"human_agent_left\"\n | \"observer_joined\"\n | \"observer_left\"\n | \"list_chats\"\n | \"chat_updated\"\n | \"chat_removed\"\n | \"sync_metadata\"\n | \"sync_metadata_response\"\n | \"sync_user_session\"\n | \"sync_user_session_response\"\n | \"agent_session_start\"\n | \"agent_session_end\"\n | \"agent_status_change\"\n | \"agent_activity_ping\"\n | \"agent_chat_assigned\"\n | \"agent_chat_completed\"\n | \"client_action\"\n | \"client_action_callback\"\n | \"show_csat_survey\"\n | \"csat_response\"\n | \"user_suggested_actions\"\n | \"user_suggested_action_selected\"\n | \"summary_update\"\n | \"agent_context_update\"\n | \"agent_execution_started\"\n | \"agent_execution_ended\"\n | \"load_agent_context\"\n | \"load_agent_context_response\"\n | \"plan_pending_approval\"\n | \"plan_approved\"\n | \"plan_rejected\"\n | \"plan_completed\"\n | \"step_started\"\n | \"step_completed\"\n | \"step_failed\"\n | \"new_chat\"\n | \"new_chat_created\"\n | \"block_user\"\n | \"ping\"\n | \"pong\"\n | \"create_room\"\n | \"room_created\"\n | \"join_room\"\n | \"leave_room\"\n | \"delete_room\"\n | \"room_deleted\"\n | \"update_room\"\n | \"room_updated\"\n | \"invite_user\"\n | \"user_invited\"\n | \"room_user_joined\"\n | \"room_user_left\"\n | \"user_removed\"\n | \"list_rooms\"\n | \"rooms_response\"\n | \"message_edited\"\n | \"message_deleted\"\n | \"message_reaction\"\n | \"message_reply\"\n | \"mention_user\"\n | \"message_edited_response\"\n | \"message_deleted_response\"\n | \"message_reaction_response\"\n | \"user_presence_start\"\n | \"user_presence_end\"\n | \"user_status_change\"\n | \"user_activity\"\n | \"user_presence_changed\"\n | \"user_activity_update\"\n | \"get_online_users\"\n | \"online_users\"\n | \"get_agents\"\n | \"get_agents_response\"\n | \"skill_activate\"\n | \"skill_deactivate\"\n | \"skills_changed\"\n | \"attachment_processing_started\"\n | \"attachment_processing_progress\"\n | \"attachment_processing_complete\"\n | \"attachment_processing_error\"\n | \"retry_attachment\";\nexport type MessageStatus = string;\nexport const MessageStatusSending: MessageStatus = \"sending\";\nexport const MessageStatusSent: MessageStatus = \"sent\";\nexport const MessageStatusDelivered: MessageStatus = \"delivered\";\nexport const MessageStatusRead: MessageStatus = \"read\";\nexport const MessageStatusFailed: MessageStatus = \"failed\";\nexport type MessageStatusTS =\n | \"sending\"\n | \"sent\"\n | \"delivered\"\n | \"read\"\n | \"failed\";\n/**\n * EmojiReaction represents an emoji reaction to a message\n */\nexport interface EmojiReaction {\n emoji: string;\n count: number /* int */;\n users?: string[]; // List of user IDs who reacted\n}\n/**\n * Location represents geographical coordinates\n */\nexport interface Location {\n latitude: number /* float64 */;\n longitude: number /* float64 */;\n address?: string;\n}\n/**\n * AttachmentFile represents a file within an attachment\n */\nexport interface AttachmentFile {\n type: string;\n url: string;\n thumbnailUrl?: string;\n name?: string;\n size?: number /* int64 */;\n}\nexport type AttachmentType = string;\n/**\n * Attachment types for both user and system attachments\n */\nexport const AttachmentTypeDocument: AttachmentType = \"document\";\nexport const AttachmentTypeDocumentAnalysis: AttachmentType = \"document_analysis\";\nexport const AttachmentTypeImage: AttachmentType = \"image\";\nexport const AttachmentTypeAudio: AttachmentType = \"audio\";\nexport const AttachmentTypeVideo: AttachmentType = \"video\";\nexport const AttachmentTypeLocation: AttachmentType = \"location\";\nexport const AttachmentTypeReferences: AttachmentType = \"references\";\nexport const AttachmentTypeSubsections: AttachmentType = \"subsections\";\nexport const AttachmentTypeArticles: AttachmentType = \"articles\";\nexport const AttachmentTypeRecords: AttachmentType = \"records\";\nexport const AttachmentTypeActions: AttachmentType = \"actions\";\nexport const AttachmentTypeBullets: AttachmentType = \"bullets\";\nexport const AttachmentTypeSticker: AttachmentType = \"sticker\";\nexport const AttachmentTypeData: AttachmentType = \"data\";\nexport const AttachmentTypeKGNodes: AttachmentType = \"kgNodes\";\nexport const AttachmentTypeDocumentSources: AttachmentType = \"document_sources\";\nexport const AttachmentTypeSpreadsheet: AttachmentType = \"spreadsheet\"; // Excel, CSV files\nexport const AttachmentTypeDataFile: AttachmentType = \"data_file\"; // JSON, XML, YAML files\n\nexport type AttachmentTypeTS =\n | \"document\"\n | \"document_analysis\"\n | \"image\"\n | \"audio\"\n | \"video\"\n | \"location\"\n | \"references\"\n | \"subsections\"\n | \"articles\"\n | \"records\"\n | \"actions\"\n | \"bullets\"\n | \"sticker\"\n | \"data\"\n | \"kgNodes\"\n | \"document_sources\"\n | \"spreadsheet\"\n | \"data_file\";\n\n/**\n * DocumentSource represents an aggregated document source with page references\n * Used to display source cards in chat responses after document search\n */\nexport interface DocumentSource {\n doc_id: string;\n title: string;\n url: string;\n page_numbers: number /* int */[];\n reference_count: number /* int */;\n bounding_regions?: any /* docs.BoundingRegion */[];\n page_infos?: any /* docs.PageInfo */[]; // Page dimensions for coordinate scaling\n}\n/**\n * Attachment represents any type of attachment to a message\n */\nexport interface Attachment {\n type: AttachmentTypeTS;\n documentAnalysis?: DocumentAnalysisResult;\n title?: string;\n url: string;\n files?: AttachmentFile[]; // Associated files\n location?: Location; // Location data if applicable\n data?: { [key: string]: Variable};\n kgNodes?: KGNode[];\n actions?: Action[];\n documentSources?: DocumentSource[];\n /**\n * Smart document processing fields\n */\n fileMetadata?: any /* docs.AttachmentFileMetadata */; // Client-side extracted file metadata\n processing?: any /* docs.ProcessingResult */; // Smart processing result\n}\nexport interface Action {\n id: string;\n title: string;\n icon?: string;\n description?: string;\n onAction?: () => void;\n}\n/**\n * ChatMessage represents the core message structure\n */\nexport interface ChatMessage {\n /**\n * Core fields\n */\n id: string;\n role: ChatRoleTS;\n content: string;\n time: number /* int64 */;\n status: MessageStatusTS;\n /**\n * Sender information\n */\n senderId: string;\n senderName?: string;\n /**\n * Timing\n */\n createdAt: number /* int64 */;\n updatedAt?: number /* int64 */;\n /**\n * Message relations\n */\n replyTo?: string;\n threadId?: string;\n mentions?: string[];\n /**\n * Attachments and reactions\n */\n attachments?: Attachment[];\n reactions?: EmojiReaction[];\n /**\n * Additional data\n */\n variables?: { [key: string]: Variable};\n /**\n * Tool call\n */\n name?: string;\n toolCallId?: string;\n toolCalls?: ToolCall[];\n /**\n * LLM usage\n */\n llmUsage?: LLMUsage;\n}\nexport interface ChatEvent {\n type: ChatEventTypeTS;\n orgId: string;\n chatKey: string;\n userId: string;\n timestamp: number /* int64 */;\n data?: { [key: string]: any};\n message?: ChatMessage;\n}\nexport interface ChatGrading {\n chatKey: string;\n grade: number /* int */;\n topic: string;\n summary: string;\n}\nexport interface ChatSession {\n id: string;\n status: ChatSessionStatus;\n user?: ChatUser;\n activeChatKey?: string;\n preferences?: ChatSessionPreferences;\n lastActivity: number /* int64 */;\n expiresAt: number /* int64 */;\n metadata?: { [key: string]: any};\n}\nexport type ChatSessionStatus = string;\nexport const ChatSessionStatusActive: ChatSessionStatus = \"active\";\nexport const ChatSessionStatusIdle: ChatSessionStatus = \"idle\";\nexport const ChatSessionStatusExpired: ChatSessionStatus = \"expired\";\nexport interface ChatSessionPreferences {\n language: string;\n theme: string;\n notifications: boolean;\n timeZone: string;\n messageDisplay: string; // compact/expanded\n autoTranslate: boolean;\n rateLimits?: ChatRateLimits;\n}\nexport interface ChatRateLimits {\n maxMessagesPerMinute: number /* int */;\n maxTokensPerDay: number /* int */;\n cooldownPeriod: number /* int */; // seconds\n}\n/**\n * ==========================\n * todo: move to common/llm\n */\nexport interface LLMConfig {\n Provider: string;\n Model: string;\n Temperature: number /* float64 */;\n MaxTokens: number /* int */;\n SystemPrompt: string;\n Tools: LLMTool[];\n Memory?: LLMMemoryConfig;\n}\nexport interface LLMMemoryConfig {\n MaxMessages: number /* int */;\n IncludeSystem: boolean;\n WindowSize: number /* int */; // Token window size\n Strategy: string; // e.g., \"sliding\", \"summarize\"\n}\nexport interface LLMTool {\n Name: string;\n Type: string;\n Function: LLMFunction;\n}\nexport interface LLMFunction {\n Name: string;\n Description: string;\n Parameters: any /* types.JSONSchema */;\n}\nexport interface ToolCall {\n Name: string;\n Arguments: { [key: string]: any};\n ID: string;\n Description: string;\n}\nexport interface LLMResponse {\n Content: string;\n ToolCalls: ToolCall[];\n Usage?: LLMUsage;\n ResponseId: string; // OpenAI Responses API - the response ID for conversation continuity\n}\nexport interface LLMUsage {\n inputTokens: number /* int64 */;\n outputTokens: number /* int64 */;\n totalTokens: number /* int64 */;\n}\n/**\n * ChatSummary represents lightweight chat information for caching and listing\n */\nexport interface ChatSummary {\n chatKey: string;\n title: string;\n userId?: string;\n status: ChatStatus;\n lastUpdated: number /* int64 */;\n waitingSince?: number /* int64 */; // Only populated for waiting chats\n pinned?: boolean;\n metadata?: { [key: string]: any};\n}\nexport interface GetChatRequest {\n orgId: string;\n chatKey: string;\n}\nexport interface GetChatResponse {\n chat?: Chat;\n metadata: ResponseMetadata;\n}\nexport interface ChatProductReference {\n id: string;\n title: string;\n price: number /* float64 */;\n image?: string;\n url?: string;\n}\n/**\n * Chat Archival Models\n */\nexport interface ChatArchivalRequest {\n orgId: string;\n chatKey: string;\n chat: Chat;\n}\nexport interface ChatArchivalResponse {\n success: boolean;\n error?: string;\n message?: string;\n}\n/**\n * Agent Session Request/Response Models\n */\nexport interface StartAgentSessionRequest {\n orgId: string;\n agentId: string;\n userAgent?: string;\n ipAddress?: string;\n}\nexport interface StartAgentSessionResponse {\n metadata: ResponseMetadata;\n}\nexport interface EndAgentSessionRequest {\n orgId: string;\n agentId: string;\n}\nexport interface EndAgentSessionResponse {\n metadata: ResponseMetadata;\n}\nexport interface UpdateAgentStatusRequest {\n orgId: string;\n agentId: string;\n status: AgentStatusTS;\n}\nexport interface UpdateAgentStatusResponse {\n metadata: ResponseMetadata;\n}\nexport interface UpdateAgentLastActivityRequest {\n orgId: string;\n agentId: string;\n}\nexport interface UpdateAgentLastActivityResponse {\n metadata: ResponseMetadata;\n}\nexport interface AssignChatToAgentRequest {\n orgId: string;\n agentId: string;\n chatKey: string;\n}\nexport interface AssignChatToAgentResponse {\n metadata: ResponseMetadata;\n}\nexport interface CompleteChatByAgentRequest {\n orgId: string;\n agentId: string;\n chatKey: string;\n}\nexport interface CompleteChatByAgentResponse {\n metadata: ResponseMetadata;\n}\nexport interface GetAgentSessionRequest {\n orgId: string;\n agentId: string;\n}\nexport interface GetAgentSessionResponse {\n session?: AgentSession;\n metadata: ResponseMetadata;\n}\nexport interface GetOnlineAgentsRequest {\n orgId: string;\n}\nexport interface GetOnlineAgentsResponse {\n sessions: AgentSession[];\n metadata: ResponseMetadata;\n}\nexport interface GetOnlineAgentCountRequest {\n orgId: string;\n}\nexport interface GetOnlineAgentCountResponse {\n count: number /* int */;\n metadata: ResponseMetadata;\n}\n/**\n * Queue-specific chat request/response types\n */\nexport interface GetQueueChatsRequest {\n orgId: string;\n queueId: string;\n}\nexport interface GetQueueChatsResponse {\n chats: ChatSummary[];\n metadata: ResponseMetadata;\n}\nexport interface GetQueueChatCountRequest {\n orgId: string;\n queueId: string;\n}\nexport interface GetQueueChatCountResponse {\n count: number /* int */;\n metadata: ResponseMetadata;\n}\nexport type UserStatusTS = 'online' | 'away' | 'busy' | 'offline';\nexport type UserStatus = string;\nexport const UserStatusOnline: UserStatus = \"online\";\nexport const UserStatusAway: UserStatus = \"away\";\nexport const UserStatusBusy: UserStatus = \"busy\";\nexport const UserStatusOffline: UserStatus = \"offline\";\n/**\n * UserSession for tracking online users\n */\nexport interface UserSession {\n orgId: string;\n userId: string;\n userName: string;\n status: UserStatusTS;\n onlineSince: number /* int64 */;\n lastActivity: number /* int64 */;\n}\n/**\n * User status update requests\n */\nexport interface UpdateUserStatusRequest {\n orgId: string;\n userId: string;\n status: UserStatusTS;\n}\nexport interface UpdateUserStatusResponse {\n metadata: ResponseMetadata;\n}\n/**\n * Get online users\n */\nexport interface GetOnlineUsersRequest {\n orgId: string;\n}\nexport interface GetOnlineUsersResponse {\n metadata: ResponseMetadata;\n users: UserSession[];\n}\n/**\n * Analytics Trigger Models\n */\nexport interface TriggerAnalyticsScanRequest {\n org_id?: string; // Optional: if empty, scans all orgs\n}\nexport interface TriggerAnalyticsScanResponse {\n metadata: ResponseMetadata;\n chats_archived: number /* int */;\n}\n/**\n * AttachmentProcessingStartedData is sent when attachment processing begins\n */\nexport interface AttachmentProcessingStartedData {\n attachmentId: string;\n fileName: string;\n strategy: string;\n}\n/**\n * AttachmentProcessingProgressData is sent during attachment processing\n */\nexport interface AttachmentProcessingProgressData {\n attachmentId: string;\n percent: number /* int */;\n stage: string;\n message: string;\n}\n/**\n * AttachmentProcessingCompleteData is sent when attachment processing completes\n */\nexport interface AttachmentProcessingCompleteData {\n attachmentId: string;\n result?: any /* docs.ProcessingResult */;\n}\n/**\n * AttachmentProcessingErrorData is sent when attachment processing fails\n */\nexport interface AttachmentProcessingErrorData {\n attachmentId: string;\n error: string;\n retryable: boolean;\n}\n/**\n * RetryAttachmentData is sent by frontend to retry a failed attachment\n */\nexport interface RetryAttachmentData {\n attachmentId: string;\n}\n\n//////////\n// source: chat-stats-models.go\n\n/**\n * Active chat requests/responses\n */\nexport interface GetActiveChatCountRequest {\n orgId: string;\n}\nexport interface GetActiveChatCountResponse {\n count: number /* int */;\n metadata: ResponseMetadata;\n}\nexport interface GetActiveChatsRequest {\n orgId: string;\n pastHours?: number /* float64 */; // 0 means all, 0.5 means past 30 min, 1 means past hour, etc.\n}\nexport interface GetActiveChatsResponse {\n chats: ChatSummary[];\n metadata: ResponseMetadata;\n}\n/**\n * Waiting for agent requests/responses\n */\nexport interface GetWaitingForAgentChatCountRequest {\n orgId: string;\n}\nexport interface GetWaitingForAgentChatCountResponse {\n count: number /* int */;\n metadata: ResponseMetadata;\n}\nexport interface GetWaitingForAgentChatsRequest {\n orgId: string;\n}\nexport interface GetWaitingForAgentChatsResponse {\n chats: ChatSummary[];\n metadata: ResponseMetadata;\n}\n/**\n * User chats requests/responses\n */\nexport interface GetUserChatsRequest {\n orgId: string;\n userId: string;\n limit?: number /* int */; // Number of chats to return (default 15)\n offset?: number /* int */; // Number of chats to skip (for pagination)\n}\nexport interface GetUserChatsResponse {\n chats: ChatSummary[];\n total: number /* int */; // Total number of chats for this user\n hasMore: boolean; // Whether there are more chats to load\n metadata: ResponseMetadata;\n}\n/**\n * Daily counter requests/responses\n */\nexport interface GetDailyChatCountRequest {\n orgId: string;\n date: string /* RFC3339 */;\n timezone: string;\n}\nexport interface GetDailyChatCountResponse {\n count: number /* int64 */;\n date: string;\n timezone: string;\n metadata: any /* types.ResponseMetadata */;\n}\n\n//////////\n// source: queue-models.go\n\n\n// Queue types\nexport const QueueTypes = {\n skill: { value: 'skill', label: 'Skill-based', description: 'Route by agent expertise and skills' },\n priority: { value: 'priority', label: 'Priority-based', description: 'Route by customer tier and urgency level' },\n department: { value: 'department', label: 'Department-based', description: 'Route by business function alignment' },\n complexity: { value: 'complexity', label: 'Complexity-based', description: 'Route by issue difficulty assessment' },\n} as const;\n\nexport type QueueTypeTS = keyof typeof QueueTypes;\nexport type QueueTypeOptionTS = typeof QueueTypes[QueueTypeTS];\n\n/**\n * QueueType represents the routing algorithm type\n */\nexport type QueueType = string;\n/**\n * Queue Type Constants - These are hardcoded routing algorithms, not admin-configurable\n */\nexport const QueueTypeSkill: QueueType = \"skill\";\n/**\n * Queue Type Constants - These are hardcoded routing algorithms, not admin-configurable\n */\nexport const QueueTypePriority: QueueType = \"priority\";\n/**\n * Queue Type Constants - These are hardcoded routing algorithms, not admin-configurable\n */\nexport const QueueTypeDepartment: QueueType = \"department\";\n/**\n * Queue Type Constants - These are hardcoded routing algorithms, not admin-configurable\n */\nexport const QueueTypeComplexity: QueueType = \"complexity\";\n/**\n * AgentQueue represents an individual queue within a queue type\n */\nexport interface AgentQueue {\n id: string /* uuid */;\n orgId: string;\n type: QueueTypeTS; // \"skill\", \"priority\", etc.\n name: string; // 'technical_support', 'sales', etc. (snake_case for metadata matching)\n title: string; // 'Technical Support', 'Sales', etc. (human-readable display name)\n description: string;\n agentIds: string[]; // Agents assigned to this queue\n config: { [key: string]: any}; // Extensible configuration\n isActive: boolean;\n isDefault: boolean; // Default queue for unmatched chats\n createdAt: string /* RFC3339 */;\n updatedAt: string /* RFC3339 */;\n createdBy?: string;\n updatedBy?: string;\n}\n/**\n * GetAgentQueuesFilter represents filtering options for agent queues\n */\nexport interface GetAgentQueuesFilter {\n type?: QueueType;\n isActive?: boolean;\n}\n/**\n * Agent Queue Operations\n */\nexport interface CreateAgentQueueRequest {\n orgId: string;\n type: QueueType; // QueueTypeSkill, QueueTypePriority, etc.\n name: string; // 'technical_support', 'sales', etc. (snake_case)\n title: string; // 'Technical Support', 'Sales', etc. (human-readable)\n description: string;\n agentIds?: string[];\n config?: { [key: string]: any};\n isDefault?: boolean;\n createdBy?: string;\n updatedBy?: string;\n}\nexport interface CreateAgentQueueResponse {\n queue?: AgentQueue;\n metadata: any /* types.ResponseMetadata */;\n}\nexport interface GetAgentQueuesRequest {\n orgId: string;\n type?: QueueType; // Filter by queue type\n isActive?: boolean; // Filter by active status\n}\nexport interface GetAgentQueuesResponse {\n queues: (AgentQueue | undefined)[];\n metadata: any /* types.ResponseMetadata */;\n}\nexport interface UpdateAgentQueueRequest {\n orgId: string;\n id: string;\n type: QueueType; // QueueTypeSkill, QueueTypePriority, etc.\n name: string; // 'technical_support', 'sales', etc. (snake_case)\n title: string; // 'Technical Support', 'Sales', etc. (human-readable)\n description: string;\n agentIds?: string[];\n config?: { [key: string]: any};\n isDefault?: boolean;\n updatedBy?: string;\n}\nexport interface UpdateAgentQueueResponse {\n queue?: AgentQueue;\n metadata: any /* types.ResponseMetadata */;\n}\nexport interface DeleteAgentQueueRequest {\n orgId: string;\n id: string;\n}\nexport interface DeleteAgentQueueResponse {\n metadata: any /* types.ResponseMetadata */;\n}\n/**\n * ChatQueueInfo extends Chat with queue routing information\n */\nexport interface ChatQueueInfo {\n recommendedQueueId?: string /* uuid */;\n recommendedQueueName?: string;\n assignedQueueId?: string /* uuid */;\n assignedQueueName?: string;\n}\n\n//////////\n// source: subjects.go\n\nexport const GetWaitingForAgentChatCountSubject = \"chat.get_waiting_for_agent_chat_count\";\nexport const GetActiveChatCountSubject = \"chat.get_active_chat_count\";\nexport const GetWaitingForAgentChatsSubject = \"chat.get_waiting_for_agent_chats\";\nexport const GetActiveChatsSubject = \"chat.get_active_chats\";\nexport const GetUserChatsSubject = \"chat.get_user_chats\";\nexport const GetChatSubject = \"chat.get_chat\";\n/**\n * Chat Archival Subjects\n */\nexport const ChatArchiveSubjectPattern = \"chat.archive.%s.server\"; // %s = channel/product (e.g., shop-assist, gov-services)\n/**\n * Agent Session Subjects\n */\nexport const StartAgentSessionSubject = \"chat.agent_session.start\";\nexport const EndAgentSessionSubject = \"chat.agent_session.end\";\nexport const UpdateAgentStatusSubject = \"chat.agent_session.update_status\";\nexport const UpdateAgentLastActivitySubject = \"chat.agent_session.update_last_activity\";\nexport const AssignChatToAgentSubject = \"chat.agent_session.assign_chat\";\nexport const CompleteChatByAgentSubject = \"chat.agent_session.complete_chat\";\nexport const GetAgentSessionSubject = \"chat.agent_session.get\";\nexport const GetOnlineAgentsSubject = \"chat.agent_session.get_online_agents\";\nexport const GetOnlineAgentCountSubject = \"chat.agent_session.get_online_agent_count\";\n/**\n * Queue Management Subjects\n */\nexport const CreateAgentQueueSubject = \"chat.agent_queue.create\";\nexport const GetAgentQueuesSubject = \"chat.agent_queue.get\";\nexport const UpdateAgentQueueSubject = \"chat.agent_queue.update\";\nexport const DeleteAgentQueueSubject = \"chat.agent_queue.delete\";\n/**\n * Queue-specific Chat Subjects\n */\nexport const GetQueueChatsSubject = \"chat.queue.get_chats\";\nexport const GetQueueChatCountSubject = \"chat.queue.get_chat_count\";\n/**\n * Daily Counter Subjects\n */\nexport const GetDailyChatCountSubject = \"chat.get_daily_chat_count\";\n/**\n * User Status Subjects\n */\nexport const UpdateUserStatusSubject = \"chat.user.status.update\";\nexport const GetOnlineUsersSubject = \"chat.users.online.get\";\n/**\n * Analytics Trigger Subjects\n */\nexport const TriggerAnalyticsScanSubject = 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1
+ {"version":3,"sources":["../../models/chat-models.ts"],"sourcesContent":["// Code generated by tygo. DO NOT EDIT.\nimport { KGNode } from \"@elqnt/kg\";\nimport { Variable } from \"@elqnt/types\";\nimport { ResponseMetadata, ProductNameTS } from \"@elqnt/types\";\nimport { DocumentAnalysisResult } from \"@elqnt/docs\";\n\n//////////\n// source: chat-models.go\n\nexport type ChatStatusTS = 'active' | 'disconnected' | 'abandoned' | 'closed' | 'archived';\nexport type ChatStatus = string;\nexport const ChatStatusActive: ChatStatus = \"active\";\nexport const ChatStatusDisconnected: ChatStatus = \"disconnected\";\nexport const ChatStatusAbandoned: ChatStatus = \"abandoned\";\nexport const ChatStatusClosed: ChatStatus = \"closed\";\nexport const ChatStatusArchived: ChatStatus = \"archived\";\nexport type ChatTypeTS = 'customer_support' | 'public_room' | 'private_room' | 'direct' | 'group';\nexport type ChatType = string;\nexport const ChatTypeCustomerSupport: ChatType = \"customer_support\"; // Existing customer support chats\nexport const ChatTypePublicRoom: ChatType = \"public_room\"; // Public collaboration room\nexport const ChatTypePrivateRoom: ChatType = \"private_room\"; // Private collaboration room\nexport const ChatTypeDirect: ChatType = \"direct\"; // 1-on-1 direct message\nexport const ChatTypeGroup: ChatType = \"group\"; // Group chat/room\nexport interface Chat {\n orgId: string;\n key: string;\n title: string;\n messages: ChatMessage[];\n lastUpdated: number /* int64 */;\n startTime: number /* int64 */;\n users: ChatUser[];\n status: ChatStatusTS;\n aiEngaged: boolean;\n humanAgentEngaged: boolean;\n isWaiting: boolean;\n isWaitingForAgent: boolean;\n callRequested?: boolean;\n callStarted?: boolean;\n userRating?: number /* int */;\n metadata?: { [key: string]: any};\n grading?: ChatGrading;\n flow?: ChatFlow;\n context?: ChatContext;\n csatSent?: boolean;\n csatSentTime?: number /* int64 */;\n csatResponse?: any /* agents.CSATResponse */;\n /**\n * Active skills for this chat session\n */\n activeSkills?: any /* agents.Skill */[];\n /**\n * OpenAI Responses API - stores the last response ID for conversation continuity\n */\n lastResponseId?: string;\n /**\n * AgentContext - reference to structured context stored in separate NATS KV bucket\n * Key format: {agentId}:{chatKey} in bucket agent-contexts-org-{orgId}\n */\n agentContextKey?: string;\n /**\n * Chat Pin\n */\n pinned?: boolean;\n /**\n * Collab-specific fields\n */\n chatType?: ChatTypeTS;\n description?: string;\n}\nexport interface ChatContext {\n memory: { [key: string]: any};\n turnCount: number /* int */;\n lastIntent: string;\n activeTopic: string;\n}\nexport interface ChatFlow {\n flowDefinitionId: string;\n flowInstanceId?: string;\n flowInstanceLastUpdated?: number /* int64 */;\n tools?: ChatTool[];\n}\nexport interface ChatTool {\n name: string;\n description: string;\n type: string; // function, action, data_query etc\n parameters?: { [key: string]: any};\n}\nexport type ChatRoleTS = 'user' | 'ai' | 'event' | 'humanAgent' | 'observer' | 'dataQuery' | 'system' | 'tool';\nexport type ChatRole = string;\nexport const ChatRoleUser: ChatRole = \"user\";\nexport const ChatRoleAI: ChatRole = \"ai\";\nexport const ChatRoleEvent: ChatRole = \"event\";\nexport const ChatRoleHumanAgent: ChatRole = \"humanAgent\";\nexport const ChatRoleObserver: ChatRole = \"observer\";\nexport const ChatRoleDataQuery: ChatRole = \"dataQuery\";\nexport const ChatRoleSystem: ChatRole = \"system\";\nexport const ChatRoleTool: ChatRole = \"tool\";\nexport interface ChatUser {\n id: string;\n role: ChatRoleTS;\n name: string;\n email: string;\n phone?: string;\n authProvider: string;\n authToken: string;\n metadata?: { [key: string]: any};\n}\nexport type AgentStatusTS = 'online' | 'away' | 'busy' | 'offline';\nexport type AgentStatus = string;\nexport const AgentStatusOnline: AgentStatus = \"online\";\nexport const AgentStatusAway: AgentStatus = \"away\";\nexport const AgentStatusBusy: AgentStatus = \"busy\";\nexport const AgentStatusOffline: AgentStatus = \"offline\";\n/**\n * AgentSession represents an active agent session stored in Redis\n */\nexport interface AgentSession {\n agentId: string;\n orgId: string;\n onlineSince: number /* int64 */; // Unix timestamp\n lastActivity: number /* int64 */; // Unix timestamp\n status: AgentStatusTS;\n chatsHandled: number /* int */;\n activeChats: string[]; // Chat keys currently handling\n userAgent?: string;\n ipAddress?: string;\n metadata?: { [key: string]: any};\n}\nexport type ChatEventType = string;\n/**\n * ** user events\n */\nexport const ChatEventTypeUserJoined: ChatEventType = \"user_joined\";\nexport const ChatEventTypeUserLeft: ChatEventType = \"user_left\";\nexport const ChatEventTypeTyping: ChatEventType = \"typing\";\nexport const ChatEventTypeStoppedTyping: ChatEventType = \"stopped_typing\";\nexport const ChatEventTypeRead: ChatEventType = \"read\";\nexport const ChatEventTypeDelivered: ChatEventType = \"delivered\";\nexport const ChatEventTypeReconnected: ChatEventType = \"reconnected\";\nexport const ChatEventTypeError: ChatEventType = \"error\";\nexport const ChatEventTypeWaiting: ChatEventType = \"waiting\";\nexport const ChatEventTypeLoadChat: ChatEventType = \"load_chat\";\nexport const ChatEventTypeLoadChatResponse: ChatEventType = \"load_chat_response\";\nexport const ChatEventTypeMessage: ChatEventType = \"message\";\nexport const ChatEventTypeWaitingForAgent: ChatEventType = \"waiting_for_agent\";\nexport const ChatEventTypeMessageStatusUpdate: ChatEventType = \"message_status_update\";\nexport const ChatEventTypeHumanAgentJoined: ChatEventType = \"human_agent_joined\";\nexport const ChatEventTypeHumanAgentLeft: ChatEventType = \"human_agent_left\";\nexport const ChatEventTypeObserverJoined: ChatEventType = \"observer_joined\";\nexport const ChatEventTypeObserverLeft: ChatEventType = \"observer_left\";\nexport const ChatEventTypeListChats: ChatEventType = \"list_chats\";\nexport const ChatEventTypeChatUpdated: ChatEventType = \"chat_updated\";\nexport const ChatEventTypeChatRemoved: ChatEventType = \"chat_removed\";\nexport const ChatEventTypeSyncMetadata: ChatEventType = \"sync_metadata\";\nexport const ChatEventTypeSyncMetadataResponse: ChatEventType = \"sync_metadata_response\";\nexport const ChatEventTypeSyncUserSession: ChatEventType = \"sync_user_session\";\nexport const ChatEventTypeSyncUserSessionResponse: ChatEventType = \"sync_user_session_response\";\nexport const ChatEventTypeClientAction: ChatEventType = \"client_action\";\nexport const ChatEventTypeClientActionCallback: ChatEventType = \"client_action_callback\";\nexport const ChatEventTypeBlockUser: ChatEventType = \"block_user\";\n/**\n * ** collab room management events\n */\nexport const ChatEventTypeCreateRoom: ChatEventType = \"create_room\";\nexport const ChatEventTypeRoomCreated: ChatEventType = \"room_created\";\nexport const ChatEventTypeJoinRoom: ChatEventType = \"join_room\";\nexport const ChatEventTypeLeaveRoom: ChatEventType = \"leave_room\";\nexport const ChatEventTypeDeleteRoom: ChatEventType = \"delete_room\";\nexport const ChatEventTypeRoomDeleted: ChatEventType = \"room_deleted\";\nexport const ChatEventTypeUpdateRoom: ChatEventType = \"update_room\";\nexport const ChatEventTypeRoomUpdated: ChatEventType = \"room_updated\";\nexport const ChatEventTypeInviteUser: ChatEventType = \"invite_user\";\nexport const ChatEventTypeUserInvited: ChatEventType = \"user_invited\";\nexport const ChatEventTypeRoomUserJoined: ChatEventType = \"room_user_joined\";\nexport const ChatEventTypeRoomUserLeft: ChatEventType = \"room_user_left\";\nexport const ChatEventTypeUserRemoved: ChatEventType = \"user_removed\";\nexport const ChatEventTypeListRooms: ChatEventType = \"list_rooms\";\nexport const ChatEventTypeRoomsResponse: ChatEventType = \"rooms_response\";\n/**\n * ** collab message events\n */\nexport const ChatEventTypeMessageEdited: ChatEventType = \"message_edited\";\nexport const ChatEventTypeMessageDeleted: ChatEventType = \"message_deleted\";\nexport const ChatEventTypeMessageReaction: ChatEventType = \"message_reaction\";\nexport const ChatEventTypeMessageReply: ChatEventType = \"message_reply\";\nexport const ChatEventTypeMentionUser: ChatEventType = \"mention_user\";\nexport const ChatEventTypeMessageEditedResponse: ChatEventType = \"message_edited_response\";\nexport const ChatEventTypeMessageDeletedResponse: ChatEventType = \"message_deleted_response\";\nexport const ChatEventTypeMessageReactionResponse: ChatEventType = \"message_reaction_response\";\n/**\n * ** collab user presence events\n */\nexport const ChatEventTypeUserPresenceStart: ChatEventType = \"user_presence_start\";\nexport const ChatEventTypeUserPresenceEnd: ChatEventType = \"user_presence_end\";\nexport const ChatEventTypeUserStatusChange: ChatEventType = \"user_status_change\";\nexport const ChatEventTypeUserActivity: ChatEventType = \"user_activity\";\nexport const ChatEventTypeUserPresenceChanged: ChatEventType = \"user_presence_changed\";\nexport const ChatEventTypeUserActivityUpdate: ChatEventType = \"user_activity_update\";\nexport const ChatEventTypeGetOnlineUsers: ChatEventType = \"get_online_users\";\nexport const ChatEventTypeOnlineUsersResponse: ChatEventType = \"online_users\";\n/**\n * ** shop assist events\n */\nexport const ChatEventTypeEndChat: ChatEventType = \"end_chat\";\nexport const ChatEventTypeChatEnded: ChatEventType = \"chat_ended\";\n/**\n * ** agent session events\n */\nexport const ChatEventTypeAgentSessionStart: ChatEventType = \"agent_session_start\";\nexport const ChatEventTypeAgentSessionEnd: ChatEventType = \"agent_session_end\";\nexport const ChatEventTypeAgentStatusChange: ChatEventType = \"agent_status_change\";\nexport const ChatEventTypeAgentActivityPing: ChatEventType = \"agent_activity_ping\";\nexport const ChatEventTypeAgentChatAssigned: ChatEventType = \"agent_chat_assigned\";\nexport const ChatEventTypeAgentChatCompleted: ChatEventType = \"agent_chat_completed\";\n/**\n * ** AI agents retrieval events\n */\nexport const ChatEventTypeGetAgents: ChatEventType = \"get_agents\";\nexport const ChatEventTypeGetAgentsResponse: ChatEventType = \"get_agents_response\";\n/**\n * ** CSAT events\n */\nexport const ChatEventTypeCSATRequest: ChatEventType = \"csat_request\"; // Internal: scheduler requests chat to send CSAT\nexport const ChatEventTypeCSATSurvey: ChatEventType = \"show_csat_survey\";\nexport const ChatEventTypeCSATResponse: ChatEventType = \"csat_response\";\n/**\n * ** User Suggested Actions events\n */\nexport const ChatEventTypeUserSuggestedActions: ChatEventType = \"user_suggested_actions\";\nexport const ChatEventTypeUserSuggestedActionSelected: ChatEventType = \"user_suggested_action_selected\";\n/**\n * ** Summary events\n */\nexport const ChatEventTypeSummaryUpdate: ChatEventType = \"summary_update\";\n/**\n * ** Agent Context events\n */\nexport const ChatEventTypeAgentContextUpdate: ChatEventType = \"agent_context_update\";\nexport const ChatEventTypeAgentExecutionStarted: ChatEventType = \"agent_execution_started\";\nexport const ChatEventTypeAgentExecutionEnded: ChatEventType = \"agent_execution_ended\";\nexport const ChatEventTypeLoadAgentContext: ChatEventType = \"load_agent_context\";\nexport const ChatEventTypeLoadAgentContextResponse: ChatEventType = \"load_agent_context_response\";\n/**\n * ** Plan → Approve → Execute events\n */\nexport const ChatEventTypePlanPendingApproval: ChatEventType = \"plan_pending_approval\";\nexport const ChatEventTypePlanApproved: ChatEventType = \"plan_approved\";\nexport const ChatEventTypePlanRejected: ChatEventType = \"plan_rejected\";\nexport const ChatEventTypePlanCompleted: ChatEventType = \"plan_completed\";\nexport const ChatEventTypeStepStarted: ChatEventType = \"step_started\";\nexport const ChatEventTypeStepCompleted: ChatEventType = \"step_completed\";\nexport const ChatEventTypeStepFailed: ChatEventType = \"step_failed\";\n/**\n * ** New Chat events\n */\nexport const ChatEventTypeNewChat: ChatEventType = \"new_chat\";\nexport const ChatEventTypeNewChatCreated: ChatEventType = \"new_chat_created\";\n/**\n * ** Heartbeat events\n */\nexport const ChatEventTypePing: ChatEventType = \"ping\";\nexport const ChatEventTypePong: ChatEventType = \"pong\";\n/**\n * ** Skill activation events\n */\nexport const ChatEventTypeSkillActivate: ChatEventType = \"skill_activate\";\nexport const ChatEventTypeSkillDeactivate: ChatEventType = \"skill_deactivate\";\nexport const ChatEventTypeSkillsChanged: ChatEventType = \"skills_changed\";\n/**\n * ** Attachment processing events (deferred document processing)\n */\nexport const ChatEventTypeAttachmentProcessingStarted: ChatEventType = \"attachment_processing_started\";\nexport const ChatEventTypeAttachmentProcessingProgress: ChatEventType = \"attachment_processing_progress\";\nexport const ChatEventTypeAttachmentProcessingComplete: ChatEventType = \"attachment_processing_complete\";\nexport const ChatEventTypeAttachmentProcessingError: ChatEventType = \"attachment_processing_error\";\nexport const ChatEventTypeRetryAttachment: ChatEventType = \"retry_attachment\";\nexport type ChatEventTypeTS =\n | \"message\"\n | \"user_joined\"\n | \"user_left\"\n | \"typing\"\n | \"stopped_typing\"\n | \"read\"\n | \"delivered\"\n | \"reconnected\"\n | \"error\"\n | \"message_status_update\"\n | \"load_chat\"\n | \"load_chat_response\"\n | \"waiting\"\n | \"waiting_for_agent\"\n | \"human_agent_joined\"\n | \"end_chat\"\n | \"chat_ended\"\n | \"human_agent_left\"\n | \"observer_joined\"\n | \"observer_left\"\n | \"list_chats\"\n | \"chat_updated\"\n | \"chat_removed\"\n | \"sync_metadata\"\n | \"sync_metadata_response\"\n | \"sync_user_session\"\n | \"sync_user_session_response\"\n | \"agent_session_start\"\n | \"agent_session_end\"\n | \"agent_status_change\"\n | \"agent_activity_ping\"\n | \"agent_chat_assigned\"\n | \"agent_chat_completed\"\n | \"client_action\"\n | \"client_action_callback\"\n | \"show_csat_survey\"\n | \"csat_response\"\n | \"user_suggested_actions\"\n | \"user_suggested_action_selected\"\n | \"summary_update\"\n | \"agent_context_update\"\n | \"agent_execution_started\"\n | \"agent_execution_ended\"\n | \"load_agent_context\"\n | \"load_agent_context_response\"\n | \"plan_pending_approval\"\n | \"plan_approved\"\n | \"plan_rejected\"\n | \"plan_completed\"\n | \"step_started\"\n | \"step_completed\"\n | \"step_failed\"\n | \"new_chat\"\n | \"new_chat_created\"\n | \"block_user\"\n | \"ping\"\n | \"pong\"\n | \"create_room\"\n | \"room_created\"\n | \"join_room\"\n | \"leave_room\"\n | \"delete_room\"\n | \"room_deleted\"\n | \"update_room\"\n | \"room_updated\"\n | \"invite_user\"\n | \"user_invited\"\n | \"room_user_joined\"\n | \"room_user_left\"\n | \"user_removed\"\n | \"list_rooms\"\n | \"rooms_response\"\n | \"message_edited\"\n | \"message_deleted\"\n | \"message_reaction\"\n | \"message_reply\"\n | \"mention_user\"\n | \"message_edited_response\"\n | \"message_deleted_response\"\n | \"message_reaction_response\"\n | \"user_presence_start\"\n | \"user_presence_end\"\n | \"user_status_change\"\n | \"user_activity\"\n | \"user_presence_changed\"\n | \"user_activity_update\"\n | \"get_online_users\"\n | \"online_users\"\n | \"get_agents\"\n | \"get_agents_response\"\n | \"skill_activate\"\n | \"skill_deactivate\"\n | \"skills_changed\"\n | \"attachment_processing_started\"\n | \"attachment_processing_progress\"\n | \"attachment_processing_complete\"\n | \"attachment_processing_error\"\n | \"retry_attachment\";\nexport type MessageStatus = string;\nexport const MessageStatusSending: MessageStatus = \"sending\";\nexport const MessageStatusSent: MessageStatus = \"sent\";\nexport const MessageStatusDelivered: MessageStatus = \"delivered\";\nexport const MessageStatusRead: MessageStatus = \"read\";\nexport const MessageStatusFailed: MessageStatus = \"failed\";\nexport type MessageStatusTS =\n | \"sending\"\n | \"sent\"\n | \"delivered\"\n | \"read\"\n | \"failed\";\n/**\n * EmojiReaction represents an emoji reaction to a message\n */\nexport interface EmojiReaction {\n emoji: string;\n count: number /* int */;\n users?: string[]; // List of user IDs who reacted\n}\n/**\n * Location represents geographical coordinates\n */\nexport interface Location {\n latitude: number /* float64 */;\n longitude: number /* float64 */;\n address?: string;\n}\n/**\n * AttachmentFile represents a file within an attachment\n */\nexport interface AttachmentFile {\n type: string;\n url: string;\n thumbnailUrl?: string;\n name?: string;\n size?: number /* int64 */;\n}\nexport type AttachmentType = string;\n/**\n * Attachment types for both user and system attachments\n */\nexport const AttachmentTypeDocument: AttachmentType = \"document\";\nexport const AttachmentTypeDocumentAnalysis: AttachmentType = \"document_analysis\";\nexport const AttachmentTypeImage: AttachmentType = \"image\";\nexport const AttachmentTypeAudio: AttachmentType = \"audio\";\nexport const AttachmentTypeVideo: AttachmentType = \"video\";\nexport const AttachmentTypeLocation: AttachmentType = \"location\";\nexport const AttachmentTypeReferences: AttachmentType = \"references\";\nexport const AttachmentTypeSubsections: AttachmentType = \"subsections\";\nexport const AttachmentTypeArticles: AttachmentType = \"articles\";\nexport const AttachmentTypeRecords: AttachmentType = \"records\";\nexport const AttachmentTypeActions: AttachmentType = \"actions\";\nexport const AttachmentTypeBullets: AttachmentType = \"bullets\";\nexport const AttachmentTypeSticker: AttachmentType = \"sticker\";\nexport const AttachmentTypeData: AttachmentType = \"data\";\nexport const AttachmentTypeKGNodes: AttachmentType = \"kgNodes\";\nexport const AttachmentTypeDocumentSources: AttachmentType = \"document_sources\";\nexport const AttachmentTypeSpreadsheet: AttachmentType = \"spreadsheet\"; // Excel, CSV files\nexport const AttachmentTypeDataFile: AttachmentType = \"data_file\"; // JSON, XML, YAML files\n\nexport type AttachmentTypeTS =\n | \"document\"\n | \"document_analysis\"\n | \"image\"\n | \"audio\"\n | \"video\"\n | \"location\"\n | \"references\"\n | \"subsections\"\n | \"articles\"\n | \"records\"\n | \"actions\"\n | \"bullets\"\n | \"sticker\"\n | \"data\"\n | \"kgNodes\"\n | \"document_sources\"\n | \"spreadsheet\"\n | \"data_file\";\n\n/**\n * DocumentSource represents an aggregated document source with page references\n * Used to display source cards in chat responses after document search\n */\nexport interface DocumentSource {\n doc_id: string;\n title: string;\n url: string;\n page_numbers: number /* int */[];\n reference_count: number /* int */;\n bounding_regions?: any /* docs.BoundingRegion */[];\n page_infos?: any /* docs.PageInfo */[]; // Page dimensions for coordinate scaling\n}\n/**\n * Attachment represents any type of attachment to a message\n */\nexport interface Attachment {\n type: AttachmentTypeTS;\n documentAnalysis?: DocumentAnalysisResult;\n title?: string;\n url: string;\n files?: AttachmentFile[]; // Associated files\n location?: Location; // Location data if applicable\n data?: { [key: string]: Variable};\n kgNodes?: KGNode[];\n actions?: Action[];\n documentSources?: DocumentSource[];\n /**\n * Smart document processing fields\n */\n fileMetadata?: any /* docs.AttachmentFileMetadata */; // Client-side extracted file metadata\n processing?: any /* docs.ProcessingResult */; // Smart processing result\n}\nexport interface Action {\n id: string;\n title: string;\n icon?: string;\n description?: string;\n onAction?: () => void;\n}\n/**\n * ChatMessage represents the core message structure\n */\nexport interface ChatMessage {\n /**\n * Core fields\n */\n id: string;\n role: ChatRoleTS;\n content: string;\n time: number /* int64 */;\n status: MessageStatusTS;\n /**\n * Sender information\n */\n senderId: string;\n senderName?: string;\n /**\n * Timing\n */\n createdAt: number /* int64 */;\n updatedAt?: number /* int64 */;\n /**\n * Message relations\n */\n replyTo?: string;\n threadId?: string;\n mentions?: string[];\n /**\n * Attachments and reactions\n */\n attachments?: Attachment[];\n reactions?: EmojiReaction[];\n /**\n * Additional data\n */\n variables?: { [key: string]: Variable};\n /**\n * Tool call\n */\n name?: string;\n toolCallId?: string;\n toolCalls?: ToolCall[];\n /**\n * LLM usage\n */\n llmUsage?: LLMUsage;\n}\nexport interface ChatEvent {\n type: ChatEventTypeTS;\n orgId: string;\n chatKey: string;\n userId: string;\n timestamp: number /* int64 */;\n data?: { [key: string]: any};\n message?: ChatMessage;\n}\nexport interface ChatGrading {\n chatKey: string;\n grade: number /* int */;\n topic: string;\n summary: string;\n}\nexport interface ChatSession {\n id: string;\n status: ChatSessionStatus;\n user?: ChatUser;\n activeChatKey?: string;\n preferences?: ChatSessionPreferences;\n lastActivity: number /* int64 */;\n expiresAt: number /* int64 */;\n metadata?: { [key: string]: any};\n}\nexport type ChatSessionStatus = string;\nexport const ChatSessionStatusActive: ChatSessionStatus = \"active\";\nexport const ChatSessionStatusIdle: ChatSessionStatus = \"idle\";\nexport const ChatSessionStatusExpired: ChatSessionStatus = \"expired\";\nexport interface ChatSessionPreferences {\n language: string;\n theme: string;\n notifications: boolean;\n timeZone: string;\n messageDisplay: string; // compact/expanded\n autoTranslate: boolean;\n rateLimits?: ChatRateLimits;\n}\nexport interface ChatRateLimits {\n maxMessagesPerMinute: number /* int */;\n maxTokensPerDay: number /* int */;\n cooldownPeriod: number /* int */; // seconds\n}\n/**\n * ==========================\n * todo: move to common/llm\n */\nexport interface LLMConfig {\n Provider: string;\n Model: string;\n Temperature: number /* float64 */;\n MaxTokens: number /* int */;\n SystemPrompt: string;\n Tools: LLMTool[];\n Memory?: LLMMemoryConfig;\n}\nexport interface LLMMemoryConfig {\n MaxMessages: number /* int */;\n IncludeSystem: boolean;\n WindowSize: number /* int */; // Token window size\n Strategy: string; // e.g., \"sliding\", \"summarize\"\n}\nexport interface LLMTool {\n Name: string;\n Type: string;\n Function: LLMFunction;\n}\nexport interface LLMFunction {\n Name: string;\n Description: string;\n Parameters: any /* types.JSONSchema */;\n}\nexport interface ToolCall {\n Name: string;\n Arguments: { [key: string]: any};\n ID: string;\n Description: string;\n}\nexport interface LLMResponse {\n Content: string;\n ToolCalls: ToolCall[];\n Usage?: LLMUsage;\n ResponseId: string; // OpenAI Responses API - the response ID for conversation continuity\n}\nexport interface LLMUsage {\n inputTokens: number /* int64 */;\n outputTokens: number /* int64 */;\n totalTokens: number /* int64 */;\n}\n/**\n * ChatSummary represents lightweight chat information for caching and listing\n */\nexport interface ChatSummary {\n chatKey: string;\n title: string;\n userId?: string;\n status: ChatStatus;\n lastUpdated: number /* int64 */;\n waitingSince?: number /* int64 */; // Only populated for waiting chats\n pinned?: boolean;\n metadata?: { [key: string]: any};\n}\nexport interface GetChatRequest {\n orgId: string;\n chatKey: string;\n}\nexport interface GetChatResponse {\n chat?: Chat;\n metadata: ResponseMetadata;\n}\nexport interface ChatProductReference {\n id: string;\n title: string;\n price: number /* float64 */;\n image?: string;\n url?: string;\n}\n/**\n * Chat Archival Models\n */\nexport interface ChatArchivalRequest {\n orgId: string;\n chatKey: string;\n chat: Chat;\n}\nexport interface ChatArchivalResponse {\n success: boolean;\n error?: string;\n message?: string;\n}\n/**\n * Agent Session Request/Response Models\n */\nexport interface StartAgentSessionRequest {\n orgId: string;\n agentId: string;\n userAgent?: string;\n ipAddress?: string;\n}\nexport interface StartAgentSessionResponse {\n metadata: ResponseMetadata;\n}\nexport interface EndAgentSessionRequest {\n orgId: string;\n agentId: string;\n}\nexport interface EndAgentSessionResponse {\n metadata: ResponseMetadata;\n}\nexport interface UpdateAgentStatusRequest {\n orgId: string;\n agentId: string;\n status: AgentStatusTS;\n}\nexport interface UpdateAgentStatusResponse {\n metadata: ResponseMetadata;\n}\nexport interface UpdateAgentLastActivityRequest {\n orgId: string;\n agentId: string;\n}\nexport interface UpdateAgentLastActivityResponse {\n metadata: ResponseMetadata;\n}\nexport interface AssignChatToAgentRequest {\n orgId: string;\n agentId: string;\n chatKey: string;\n}\nexport interface AssignChatToAgentResponse {\n metadata: ResponseMetadata;\n}\nexport interface CompleteChatByAgentRequest {\n orgId: string;\n agentId: string;\n chatKey: string;\n}\nexport interface CompleteChatByAgentResponse {\n metadata: ResponseMetadata;\n}\nexport interface GetAgentSessionRequest {\n orgId: string;\n agentId: string;\n}\nexport interface GetAgentSessionResponse {\n session?: AgentSession;\n metadata: ResponseMetadata;\n}\nexport interface GetOnlineAgentsRequest {\n orgId: string;\n}\nexport interface GetOnlineAgentsResponse {\n sessions: AgentSession[];\n metadata: ResponseMetadata;\n}\nexport interface GetOnlineAgentCountRequest {\n orgId: string;\n}\nexport interface GetOnlineAgentCountResponse {\n count: number /* int */;\n metadata: ResponseMetadata;\n}\n/**\n * Queue-specific chat request/response types\n */\nexport interface GetQueueChatsRequest {\n orgId: string;\n queueId: string;\n}\nexport interface GetQueueChatsResponse {\n chats: ChatSummary[];\n metadata: ResponseMetadata;\n}\nexport interface GetQueueChatCountRequest {\n orgId: string;\n queueId: string;\n}\nexport interface GetQueueChatCountResponse {\n count: number /* int */;\n metadata: ResponseMetadata;\n}\nexport type UserStatusTS = 'online' | 'away' | 'busy' | 'offline';\nexport type UserStatus = string;\nexport const UserStatusOnline: UserStatus = \"online\";\nexport const UserStatusAway: UserStatus = \"away\";\nexport const UserStatusBusy: UserStatus = \"busy\";\nexport const UserStatusOffline: UserStatus = \"offline\";\n/**\n * UserSession for tracking online users\n */\nexport interface UserSession {\n orgId: string;\n userId: string;\n userName: string;\n status: UserStatusTS;\n onlineSince: number /* int64 */;\n lastActivity: number /* int64 */;\n}\n/**\n * User status update requests\n */\nexport interface UpdateUserStatusRequest {\n orgId: string;\n userId: string;\n status: UserStatusTS;\n}\nexport interface UpdateUserStatusResponse {\n metadata: ResponseMetadata;\n}\n/**\n * Get online users\n */\nexport interface GetOnlineUsersRequest {\n orgId: string;\n}\nexport interface GetOnlineUsersResponse {\n metadata: ResponseMetadata;\n users: UserSession[];\n}\n/**\n * Analytics Trigger Models\n */\nexport interface TriggerAnalyticsScanRequest {\n org_id?: string; // Optional: if empty, scans all orgs\n}\nexport interface TriggerAnalyticsScanResponse {\n metadata: ResponseMetadata;\n chats_archived: number /* int */;\n}\n/**\n * AttachmentProcessingStartedData is sent when attachment processing begins\n */\nexport interface AttachmentProcessingStartedData {\n attachmentId: string;\n fileName: string;\n strategy: string;\n}\n/**\n * AttachmentProcessingProgressData is sent during attachment processing\n */\nexport interface AttachmentProcessingProgressData {\n attachmentId: string;\n percent: number /* int */;\n stage: string;\n message: string;\n}\n/**\n * AttachmentProcessingCompleteData is sent when attachment processing completes\n */\nexport interface AttachmentProcessingCompleteData {\n attachmentId: string;\n result?: any /* docs.ProcessingResult */;\n}\n/**\n * AttachmentProcessingErrorData is sent when attachment processing fails\n */\nexport interface AttachmentProcessingErrorData {\n attachmentId: string;\n error: string;\n retryable: boolean;\n}\n/**\n * RetryAttachmentData is sent by frontend to retry a failed attachment\n */\nexport interface RetryAttachmentData {\n attachmentId: string;\n}\n\n//////////\n// source: chat-stats-models.go\n\n/**\n * Active chat requests/responses\n */\nexport interface GetActiveChatCountRequest {\n orgId: string;\n}\nexport interface GetActiveChatCountResponse {\n count: number /* int */;\n metadata: ResponseMetadata;\n}\nexport interface GetActiveChatsRequest {\n orgId: string;\n pastHours?: number /* float64 */; // 0 means all, 0.5 means past 30 min, 1 means past hour, etc.\n}\nexport interface GetActiveChatsResponse {\n chats: ChatSummary[];\n metadata: ResponseMetadata;\n}\n/**\n * Waiting for agent requests/responses\n */\nexport interface GetWaitingForAgentChatCountRequest {\n orgId: string;\n}\nexport interface GetWaitingForAgentChatCountResponse {\n count: number /* int */;\n metadata: ResponseMetadata;\n}\nexport interface GetWaitingForAgentChatsRequest {\n orgId: string;\n}\nexport interface GetWaitingForAgentChatsResponse {\n chats: ChatSummary[];\n metadata: ResponseMetadata;\n}\n/**\n * User chats requests/responses\n */\nexport interface GetUserChatsRequest {\n orgId: string;\n userId: string;\n limit?: number /* int */; // Number of chats to return (default 15)\n offset?: number /* int */; // Number of chats to skip (for pagination)\n}\nexport interface GetUserChatsResponse {\n chats: ChatSummary[];\n total: number /* int */; // Total number of chats for this user\n hasMore: boolean; // Whether there are more chats to load\n metadata: ResponseMetadata;\n}\n/**\n * Daily counter requests/responses\n */\nexport interface GetDailyChatCountRequest {\n orgId: string;\n date: string /* RFC3339 */;\n timezone: string;\n}\nexport interface GetDailyChatCountResponse {\n count: number /* int64 */;\n date: string;\n timezone: string;\n metadata: any /* types.ResponseMetadata */;\n}\n\n//////////\n// source: queue-models.go\n\n\n// Queue types\nexport const QueueTypes = {\n skill: { value: 'skill', label: 'Skill-based', description: 'Route by agent expertise and skills' },\n priority: { value: 'priority', label: 'Priority-based', description: 'Route by customer tier and urgency level' },\n department: { value: 'department', label: 'Department-based', description: 'Route by business function alignment' },\n complexity: { value: 'complexity', label: 'Complexity-based', description: 'Route by issue difficulty assessment' },\n} as const;\n\nexport type QueueTypeTS = keyof typeof QueueTypes;\nexport type QueueTypeOptionTS = typeof QueueTypes[QueueTypeTS];\n\n/**\n * QueueType represents the routing algorithm type\n */\nexport type QueueType = string;\n/**\n * Queue Type Constants - These are hardcoded routing algorithms, not admin-configurable\n */\nexport const QueueTypeSkill: QueueType = \"skill\";\n/**\n * Queue Type Constants - These are hardcoded routing algorithms, not admin-configurable\n */\nexport const QueueTypePriority: QueueType = \"priority\";\n/**\n * Queue Type Constants - These are hardcoded routing algorithms, not admin-configurable\n */\nexport const QueueTypeDepartment: QueueType = \"department\";\n/**\n * Queue Type Constants - These are hardcoded routing algorithms, not admin-configurable\n */\nexport const QueueTypeComplexity: QueueType = \"complexity\";\n/**\n * AgentQueue represents an individual queue within a queue type\n */\nexport interface AgentQueue {\n id: string /* uuid */;\n orgId: string;\n type: QueueTypeTS; // \"skill\", \"priority\", etc.\n name: string; // 'technical_support', 'sales', etc. (snake_case for metadata matching)\n title: string; // 'Technical Support', 'Sales', etc. (human-readable display name)\n description: string;\n agentIds: string[]; // Agents assigned to this queue\n config: { [key: string]: any}; // Extensible configuration\n isActive: boolean;\n isDefault: boolean; // Default queue for unmatched chats\n createdAt: string /* RFC3339 */;\n updatedAt: string /* RFC3339 */;\n createdBy?: string;\n updatedBy?: string;\n}\n/**\n * GetAgentQueuesFilter represents filtering options for agent queues\n */\nexport interface GetAgentQueuesFilter {\n type?: QueueType;\n isActive?: boolean;\n}\n/**\n * Agent Queue Operations\n */\nexport interface CreateAgentQueueRequest {\n orgId: string;\n type: QueueType; // QueueTypeSkill, QueueTypePriority, etc.\n name: string; // 'technical_support', 'sales', etc. (snake_case)\n title: string; // 'Technical Support', 'Sales', etc. (human-readable)\n description: string;\n agentIds?: string[];\n config?: { [key: string]: any};\n isDefault?: boolean;\n createdBy?: string;\n updatedBy?: string;\n}\nexport interface CreateAgentQueueResponse {\n queue?: AgentQueue;\n metadata: any /* types.ResponseMetadata */;\n}\nexport interface GetAgentQueuesRequest {\n orgId: string;\n type?: QueueType; // Filter by queue type\n isActive?: boolean; // Filter by active status\n}\nexport interface GetAgentQueuesResponse {\n queues: (AgentQueue | undefined)[];\n metadata: any /* types.ResponseMetadata */;\n}\nexport interface UpdateAgentQueueRequest {\n orgId: string;\n id: string;\n type: QueueType; // QueueTypeSkill, QueueTypePriority, etc.\n name: string; // 'technical_support', 'sales', etc. (snake_case)\n title: string; // 'Technical Support', 'Sales', etc. (human-readable)\n description: string;\n agentIds?: string[];\n config?: { [key: string]: any};\n isDefault?: boolean;\n updatedBy?: string;\n}\nexport interface UpdateAgentQueueResponse {\n queue?: AgentQueue;\n metadata: any /* types.ResponseMetadata */;\n}\nexport interface DeleteAgentQueueRequest {\n orgId: string;\n id: string;\n}\nexport interface DeleteAgentQueueResponse {\n metadata: any /* types.ResponseMetadata */;\n}\n/**\n * ChatQueueInfo extends Chat with queue routing information\n */\nexport interface ChatQueueInfo {\n recommendedQueueId?: string /* uuid */;\n recommendedQueueName?: string;\n assignedQueueId?: string /* uuid */;\n assignedQueueName?: string;\n}\n\n//////////\n// source: subjects.go\n\nexport const GetWaitingForAgentChatCountSubject = \"chat.get_waiting_for_agent_chat_count\";\nexport const GetActiveChatCountSubject = \"chat.get_active_chat_count\";\nexport const GetWaitingForAgentChatsSubject = \"chat.get_waiting_for_agent_chats\";\nexport const GetActiveChatsSubject = \"chat.get_active_chats\";\nexport const GetUserChatsSubject = \"chat.get_user_chats\";\nexport const GetChatSubject = \"chat.get_chat\";\n/**\n * Chat Archival Subjects\n */\nexport const ChatArchiveSubjectPattern = \"chat.archive.%s.server\"; // %s = channel/product (e.g., shop-assist, gov-services)\n/**\n * Agent Session Subjects\n */\nexport const StartAgentSessionSubject = \"chat.agent_session.start\";\nexport const EndAgentSessionSubject = \"chat.agent_session.end\";\nexport const UpdateAgentStatusSubject = \"chat.agent_session.update_status\";\nexport const UpdateAgentLastActivitySubject = \"chat.agent_session.update_last_activity\";\nexport const AssignChatToAgentSubject = \"chat.agent_session.assign_chat\";\nexport const CompleteChatByAgentSubject = \"chat.agent_session.complete_chat\";\nexport const GetAgentSessionSubject = \"chat.agent_session.get\";\nexport const GetOnlineAgentsSubject = \"chat.agent_session.get_online_agents\";\nexport const GetOnlineAgentCountSubject = \"chat.agent_session.get_online_agent_count\";\n/**\n * Queue Management Subjects\n */\nexport const CreateAgentQueueSubject = \"chat.agent_queue.create\";\nexport const GetAgentQueuesSubject = \"chat.agent_queue.get\";\nexport const UpdateAgentQueueSubject = \"chat.agent_queue.update\";\nexport const DeleteAgentQueueSubject = \"chat.agent_queue.delete\";\n/**\n * Queue-specific Chat Subjects\n */\nexport const GetQueueChatsSubject = \"chat.queue.get_chats\";\nexport const GetQueueChatCountSubject = \"chat.queue.get_chat_count\";\n/**\n * Daily Counter Subjects\n */\nexport const GetDailyChatCountSubject = \"chat.get_daily_chat_count\";\n/**\n * User Status Subjects\n */\nexport const UpdateUserStatusSubject = \"chat.user.status.update\";\nexport const GetOnlineUsersSubject = \"chat.users.online.get\";\n/**\n * Analytics Trigger Subjects\n */\nexport const TriggerAnalyticsScanSubject = \"chat.analytics.trigger-scan\";\n/**\n * Org Setup Subject\n */\nexport const SetupOrgSubject = 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package/dist/transport/index.d.mts CHANGED
@@ -1,7 +1,9 @@
1
- import { R as RetryConfig, T as TransportLogger, C as ChatTransport, a as TransportConfig } from '../types-BB5nRdZs.mjs';
2
- export { b as ConnectionMetrics, c as CreateChatOptions, D as DEFAULT_RETRY_CONFIG, E as EndChatOptions, d as EventHandler, L as LoadChatOptions, S as SendMessageOptions, e as TransportError, f as TransportFactory, g as TransportState, U as Unsubscribe, h as calculateRetryInterval, i as createLogger } from '../types-BB5nRdZs.mjs';
1
+ import { R as RetryConfig, T as TransportLogger, C as ChatTransport, a as TransportConfig } from '../types-CQHtUQ6p.mjs';
2
+ export { b as ConnectionMetrics, c as CreateChatOptions, D as DEFAULT_RETRY_CONFIG, E as EndChatOptions, d as EventHandler, L as LoadChatOptions, S as SendMessageOptions, e as TransportError, f as TransportFactory, g as TransportState, U as Unsubscribe, h as calculateRetryInterval, i as createLogger } from '../types-CQHtUQ6p.mjs';
3
3
  import { ChatEvent } from '../models/index.mjs';
4
+ import '@elqnt/kg';
4
5
  import '@elqnt/types';
6
+ import '@elqnt/docs';
5
7
 
6
8
  /**
7
9
  * SSE Transport (Browser)
package/dist/transport/index.d.ts CHANGED
@@ -1,7 +1,9 @@
1
- import { R as RetryConfig, T as TransportLogger, C as ChatTransport, a as TransportConfig } from '../types-CNvuxtcv.js';
2
- export { b as ConnectionMetrics, c as CreateChatOptions, D as DEFAULT_RETRY_CONFIG, E as EndChatOptions, d as EventHandler, L as LoadChatOptions, S as SendMessageOptions, e as TransportError, f as TransportFactory, g as TransportState, U as Unsubscribe, h as calculateRetryInterval, i as createLogger } from '../types-CNvuxtcv.js';
1
+ import { R as RetryConfig, T as TransportLogger, C as ChatTransport, a as TransportConfig } from '../types-7UNI1iYv.js';
2
+ export { b as ConnectionMetrics, c as CreateChatOptions, D as DEFAULT_RETRY_CONFIG, E as EndChatOptions, d as EventHandler, L as LoadChatOptions, S as SendMessageOptions, e as TransportError, f as TransportFactory, g as TransportState, U as Unsubscribe, h as calculateRetryInterval, i as createLogger } from '../types-7UNI1iYv.js';
3
3
  import { ChatEvent } from '../models/index.js';
4
+ import '@elqnt/kg';
4
5
  import '@elqnt/types';
6
+ import '@elqnt/docs';
5
7
 
6
8
  /**
7
9
  * SSE Transport (Browser)
package/dist/transport/index.js CHANGED
@@ -121,7 +121,11 @@ function createSSETransport(options = {}) {
121
121
  const errorText = await response.text();
122
122
  throw new Error(`API error: ${response.status} - ${errorText}`);
123
123
  }
124
- return response.json();
124
+ const json = await response.json();
125
+ if (json && typeof json === "object" && "data" in json) {
126
+ return json.data;
127
+ }
128
+ return json;
125
129
  }
126
130
  function handleMessage(event) {
127
131
  if (!event.data || event.data === "") return;
@@ -330,6 +334,37 @@ function createSSETransport(options = {}) {
330
334
  });
331
335
  metrics.messagesSent++;
332
336
  },
337
+ async createChat(options2) {
338
+ if (!config) {
339
+ throw new Error("Transport not connected");
340
+ }
341
+ const response = await sendRest("create", {
342
+ orgId: options2.orgId,
343
+ userId: options2.userId,
344
+ metadata: options2.metadata
345
+ });
346
+ if (!response?.chatKey) {
347
+ throw new Error("Failed to create chat: no chatKey returned");
348
+ }
349
+ return { chatKey: response.chatKey };
350
+ },
351
+ async loadChatData(options2) {
352
+ if (!config) {
353
+ throw new Error("Transport not connected");
354
+ }
355
+ const response = await sendRest("load", {
356
+ orgId: options2.orgId,
357
+ chatKey: options2.chatKey,
358
+ userId: options2.userId
359
+ });
360
+ if (!response?.chat) {
361
+ throw new Error("Failed to load chat: no chat data returned");
362
+ }
363
+ return {
364
+ chat: response.chat,
365
+ agentId: response.agentId
366
+ };
367
+ },
333
368
  onMessage(handler) {
334
369
  globalHandlers.add(handler);
335
370
  return () => globalHandlers.delete(handler);
@@ -426,7 +461,11 @@ function createFetchSSETransport(options = {}) {
426
461
  const errorText = await response.text();
427
462
  throw new Error(`API error: ${response.status} - ${errorText}`);
428
463
  }
429
- return response.json();
464
+ const json = await response.json();
465
+ if (json && typeof json === "object" && "data" in json) {
466
+ return json.data;
467
+ }
468
+ return json;
430
469
  }
431
470
  function parseSSEChunk(chunk) {
432
471
  const events = [];
@@ -671,6 +710,37 @@ function createFetchSSETransport(options = {}) {
671
710
  });
672
711
  metrics.messagesSent++;
673
712
  },
713
+ async createChat(options2) {
714
+ if (!config) {
715
+ throw new Error("Transport not connected");
716
+ }
717
+ const response = await sendRest("create", {
718
+ orgId: options2.orgId,
719
+ userId: options2.userId,
720
+ metadata: options2.metadata
721
+ });
722
+ if (!response?.chatKey) {
723
+ throw new Error("Failed to create chat: no chatKey returned");
724
+ }
725
+ return { chatKey: response.chatKey };
726
+ },
727
+ async loadChatData(options2) {
728
+ if (!config) {
729
+ throw new Error("Transport not connected");
730
+ }
731
+ const response = await sendRest("load", {
732
+ orgId: options2.orgId,
733
+ chatKey: options2.chatKey,
734
+ userId: options2.userId
735
+ });
736
+ if (!response?.chat) {
737
+ throw new Error("Failed to load chat: no chat data returned");
738
+ }
739
+ return {
740
+ chat: response.chat,
741
+ agentId: response.agentId
742
+ };
743
+ },
674
744
  onMessage(handler) {
675
745
  globalHandlers.add(handler);
676
746
  return () => globalHandlers.delete(handler);
@@ -753,6 +823,33 @@ function createWhatsAppTransport(options = {}) {
753
823
  );
754
824
  metrics.messagesSent++;
755
825
  },
826
+ async createChat(options2) {
827
+ logger.warn(
828
+ "WhatsApp createChat is a stub. WhatsApp chats are created via incoming webhooks."
829
+ );
830
+ return { chatKey: `whatsapp_${options2.userId}_${Date.now()}` };
831
+ },
832
+ async loadChatData(options2) {
833
+ logger.warn(
834
+ "WhatsApp loadChatData is a stub. Implement backend API call."
835
+ );
836
+ return {
837
+ chat: {
838
+ orgId: options2.orgId,
839
+ key: options2.chatKey,
840
+ title: "WhatsApp Chat",
841
+ messages: [],
842
+ lastUpdated: Date.now(),
843
+ startTime: Date.now(),
844
+ users: [],
845
+ status: "active",
846
+ aiEngaged: false,
847
+ humanAgentEngaged: false,
848
+ isWaiting: false,
849
+ isWaitingForAgent: false
850
+ }
851
+ };
852
+ },
756
853
  onMessage(handler) {
757
854
  globalHandlers.add(handler);
758
855
  return () => globalHandlers.delete(handler);