@elqnt/chat 2.0.8 → 3.0.1

package/dist/hooks/use-websocket-chat-customer.js

@@ -1,1092 +0,0 @@
-"use client";
-"use strict";
-"use client";
-var __defProp = Object.defineProperty;
-var __getOwnPropDesc = Object.getOwnPropertyDescriptor;
-var __getOwnPropNames = Object.getOwnPropertyNames;
-var __hasOwnProp = Object.prototype.hasOwnProperty;
-var __export = (target, all) => {
-  for (var name in all)
-    __defProp(target, name, { get: all[name], enumerable: true });
-};
-var __copyProps = (to, from, except, desc) => {
-  if (from && typeof from === "object" || typeof from === "function") {
-    for (let key of __getOwnPropNames(from))
-      if (!__hasOwnProp.call(to, key) && key !== except)
-        __defProp(to, key, { get: () => from[key], enumerable: !(desc = __getOwnPropDesc(from, key)) || desc.enumerable });
-  }
-  return to;
-};
-var __toCommonJS = (mod) => __copyProps(__defProp({}, "__esModule", { value: true }), mod);
-
-// hooks/use-websocket-chat-customer.ts
-var use_websocket_chat_customer_exports = {};
-__export(use_websocket_chat_customer_exports, {
-  useWebSocketChatCustomer: () => useWebSocketChatCustomer
-});
-module.exports = __toCommonJS(use_websocket_chat_customer_exports);
-var import_react2 = require("react");
-
-// hooks/use-websocket-chat-base.ts
-var import_react = require("react");
-var createDefaultLogger = (debug) => ({
-  debug: debug ? console.log : () => {
-  },
-  info: console.info,
-  warn: console.warn,
-  error: console.error
-});
-var DEFAULT_RETRY_CONFIG = {
-  maxRetries: 10,
-  intervals: [1e3, 2e3, 5e3],
-  backoffMultiplier: 1.5,
-  maxBackoffTime: 3e4
-};
-var DEFAULT_QUEUE_CONFIG = {
-  maxSize: 100,
-  dropStrategy: "oldest"
-};
-var DEFAULT_HEARTBEAT_INTERVAL = 3e4;
-var DEFAULT_HEARTBEAT_TIMEOUT = 5e3;
-var DEFAULT_TRANSPORT = "websocket";
-function isChatEvent(data) {
-  return data && typeof data === "object" && (typeof data.type === "string" || data.message);
-}
-var useWebSocketChatBase = ({
-  serverBaseUrl,
-  orgId,
-  clientType,
-  product,
-  onMessage,
-  retryConfig = DEFAULT_RETRY_CONFIG,
-  queueConfig = DEFAULT_QUEUE_CONFIG,
-  debug = false,
-  logger = createDefaultLogger(debug),
-  heartbeatInterval = DEFAULT_HEARTBEAT_INTERVAL,
-  heartbeatTimeout = DEFAULT_HEARTBEAT_TIMEOUT,
-  transport = DEFAULT_TRANSPORT
-}) => {
-  const [connectionState, setConnectionState] = (0, import_react.useState)("disconnected");
-  const [error, setError] = (0, import_react.useState)(void 0);
-  const [startTime, setStartTime] = (0, import_react.useState)(void 0);
-  const [metrics, setMetrics] = (0, import_react.useState)({
-    latency: 0,
-    messagesSent: 0,
-    messagesReceived: 0,
-    messagesQueued: 0,
-    reconnectCount: 0,
-    transportType: transport
-  });
-  const wsRef = (0, import_react.useRef)(void 0);
-  const sseRef = (0, import_react.useRef)(void 0);
-  const transportRef = (0, import_react.useRef)(transport);
-  (0, import_react.useEffect)(() => {
-    transportRef.current = transport;
-  }, [transport]);
-  const reconnectTimeoutRef = (0, import_react.useRef)(void 0);
-  const retryCountRef = (0, import_react.useRef)(0);
-  const messageQueueRef = (0, import_react.useRef)([]);
-  const mountedRef = (0, import_react.useRef)(false);
-  const currentChatKeyRef = (0, import_react.useRef)(void 0);
-  const currentUserIdRef = (0, import_react.useRef)(void 0);
-  const intentionalDisconnectRef = (0, import_react.useRef)(false);
-  const eventHandlersRef = (0, import_react.useRef)(
-    /* @__PURE__ */ new Map()
-  );
-  const onMessageRef = (0, import_react.useRef)(onMessage);
-  const pendingMessagesRef = (0, import_react.useRef)(/* @__PURE__ */ new Map());
-  const heartbeatIntervalRef = (0, import_react.useRef)(void 0);
-  const heartbeatTimeoutRef = (0, import_react.useRef)(void 0);
-  const lastPongRef = (0, import_react.useRef)(Date.now());
-  const chatCreationPromiseRef = (0, import_react.useRef)(null);
-  const loadChatRetryMapRef = (0, import_react.useRef)(/* @__PURE__ */ new Map());
-  (0, import_react.useEffect)(() => {
-    onMessageRef.current = onMessage;
-  }, [onMessage]);
-  const isConnected = connectionState === "connected";
-  const on = (0, import_react.useCallback)((eventType, handler) => {
-    if (!eventHandlersRef.current.has(eventType)) {
-      eventHandlersRef.current.set(eventType, /* @__PURE__ */ new Set());
-    }
-    eventHandlersRef.current.get(eventType).add(handler);
-    return () => off(eventType, handler);
-  }, []);
-  const off = (0, import_react.useCallback)((eventType, handler) => {
-    const handlers = eventHandlersRef.current.get(eventType);
-    if (handlers) {
-      handlers.delete(handler);
-      if (handlers.size === 0) {
-        eventHandlersRef.current.delete(eventType);
-      }
-    }
-  }, []);
-  const emit = (0, import_react.useCallback)(
-    (eventType, data) => {
-      const handlers = eventHandlersRef.current.get(eventType);
-      if (handlers) {
-        handlers.forEach((handler) => {
-          try {
-            handler(data);
-          } catch (error2) {
-            logger.error(`Error in event handler for ${eventType}:`, error2);
-          }
-        });
-      }
-    },
-    [logger]
-  );
-  const updateMetrics = (0, import_react.useCallback)((updates) => {
-    setMetrics((prev) => ({ ...prev, ...updates }));
-  }, []);
-  const addToQueue = (0, import_react.useCallback)(
-    (event) => {
-      const currentQueueSize = messageQueueRef.current.length;
-      const maxSize = queueConfig.maxSize || DEFAULT_QUEUE_CONFIG.maxSize;
-      if (currentQueueSize >= maxSize) {
-        if (queueConfig.dropStrategy === "newest") {
-          logger.warn("Message queue full, dropping new message");
-          return false;
-        } else {
-          const dropped = messageQueueRef.current.shift();
-          logger.warn("Message queue full, dropped oldest message", dropped);
-        }
-      }
-      messageQueueRef.current.push(event);
-      updateMetrics({ messagesQueued: messageQueueRef.current.length });
-      return true;
-    },
-    [queueConfig, logger, updateMetrics]
-  );
-  const calculateRetryInterval = (0, import_react.useCallback)(
-    (retryCount) => {
-      const config = { ...DEFAULT_RETRY_CONFIG, ...retryConfig };
-      const {
-        intervals = [],
-        backoffMultiplier = 1.5,
-        maxBackoffTime = 3e4
-      } = config;
-      if (retryCount < intervals.length) {
-        return intervals[retryCount];
-      }
-      const baseInterval = intervals[intervals.length - 1] || 5e3;
-      const backoffTime = baseInterval * Math.pow(backoffMultiplier, retryCount - intervals.length + 1);
-      return Math.min(backoffTime, maxBackoffTime);
-    },
-    [retryConfig]
-  );
-  const startHeartbeat = (0, import_react.useCallback)(() => {
-    if (!heartbeatInterval || heartbeatInterval <= 0) return;
-    const sendPing = () => {
-      if (wsRef.current?.readyState === WebSocket.OPEN) {
-        const pingTime = Date.now();
-        wsRef.current.send(
-          JSON.stringify({ type: "ping", timestamp: pingTime })
-        );
-        heartbeatTimeoutRef.current = setTimeout(() => {
-          logger.warn("Heartbeat timeout - no pong received");
-          if (wsRef.current) {
-            wsRef.current.close(4e3, "Heartbeat timeout");
-          }
-        }, heartbeatTimeout);
-      }
-    };
-    if (heartbeatIntervalRef.current) {
-      clearInterval(heartbeatIntervalRef.current);
-    }
-    heartbeatIntervalRef.current = setInterval(sendPing, heartbeatInterval);
-    logger.debug("Heartbeat started");
-  }, [heartbeatInterval, heartbeatTimeout, logger]);
-  const stopHeartbeat = (0, import_react.useCallback)(() => {
-    if (heartbeatIntervalRef.current) {
-      clearInterval(heartbeatIntervalRef.current);
-      heartbeatIntervalRef.current = void 0;
-    }
-    if (heartbeatTimeoutRef.current) {
-      clearTimeout(heartbeatTimeoutRef.current);
-      heartbeatTimeoutRef.current = void 0;
-    }
-    logger.debug("Heartbeat stopped");
-  }, [logger]);
-  const cleanup = (0, import_react.useCallback)(() => {
-    if (wsRef.current && wsRef.current.readyState === WebSocket.OPEN) {
-      wsRef.current.close(1e3, "Cleanup");
-    }
-    wsRef.current = void 0;
-    if (sseRef.current) {
-      sseRef.current.close();
-      sseRef.current = void 0;
-    }
-    if (reconnectTimeoutRef.current) {
-      clearTimeout(reconnectTimeoutRef.current);
-      reconnectTimeoutRef.current = void 0;
-    }
-    stopHeartbeat();
-    pendingMessagesRef.current.forEach(({ reject, timeout }) => {
-      clearTimeout(timeout);
-      reject(new Error("Connection closed"));
-    });
-    pendingMessagesRef.current.clear();
-    loadChatRetryMapRef.current.forEach((retryState) => {
-      if (retryState.timeoutId) {
-        clearTimeout(retryState.timeoutId);
-      }
-    });
-    loadChatRetryMapRef.current.clear();
-  }, [stopHeartbeat]);
-  const getRestApiUrl = (0, import_react.useCallback)((endpoint) => {
-    return `${serverBaseUrl}/${endpoint}`;
-  }, [serverBaseUrl]);
-  const sendRestMessage = (0, import_react.useCallback)(
-    async (endpoint, body) => {
-      const url = getRestApiUrl(endpoint);
-      logger.debug(`SSE REST API call: POST ${endpoint}`, body);
-      try {
-        const response = await fetch(url, {
-          method: "POST",
-          headers: {
-            "Content-Type": "application/json"
-          },
-          body: JSON.stringify(body)
-        });
-        if (!response.ok) {
-          const errorText = await response.text();
-          throw new Error(`REST API error: ${response.status} - ${errorText}`);
-        }
-        const data = await response.json();
-        return data;
-      } catch (error2) {
-        logger.error(`SSE REST API error for ${endpoint}:`, error2);
-        throw error2;
-      }
-    },
-    [getRestApiUrl, logger]
-  );
-  const connect = (0, import_react.useCallback)(
-    async (userId) => {
-      if (!mountedRef.current) {
-        mountedRef.current = true;
-      }
-      if (!orgId) {
-        const error2 = {
-          code: "CONNECTION_FAILED",
-          message: "Cannot connect: orgId is undefined",
-          retryable: false,
-          timestamp: Date.now()
-        };
-        logger.error("Cannot connect: orgId is undefined");
-        setError(error2);
-        return Promise.reject(error2);
-      }
-      if (wsRef.current?.readyState === WebSocket.OPEN) {
-        logger.debug("Already connected (WebSocket)");
-        return Promise.resolve();
-      }
-      if (sseRef.current?.readyState === EventSource.OPEN) {
-        logger.debug("Already connected (SSE)");
-        return Promise.resolve();
-      }
-      if (connectionState === "connecting" || connectionState === "reconnecting") {
-        logger.debug("Connection already in progress");
-        return Promise.resolve();
-      }
-      const maxRetries = retryConfig.maxRetries ?? DEFAULT_RETRY_CONFIG.maxRetries;
-      if (retryCountRef.current >= maxRetries && !intentionalDisconnectRef.current) {
-        const error2 = {
-          code: "CONNECTION_FAILED",
-          message: `Max retries (${maxRetries}) exceeded`,
-          retryable: false,
-          timestamp: Date.now()
-        };
-        setError(error2);
-        updateMetrics({ lastError: error2 });
-        return Promise.reject(error2);
-      }
-      cleanup();
-      setConnectionState(
-        retryCountRef.current > 0 ? "reconnecting" : "connecting"
-      );
-      intentionalDisconnectRef.current = false;
-      return new Promise((resolve, reject) => {
-        try {
-          const connectionStartTime = Date.now();
-          logger.info(`\u{1F504} Connecting with transport: ${transportRef.current}`);
-          if (transportRef.current === "sse") {
-            const sseUrl = getRestApiUrl(`stream?orgId=${orgId}&userId=${userId}&clientType=${clientType}&chatId=${currentChatKeyRef.current || ""}`);
-            logger.debug("Connecting to SSE:", sseUrl);
-            console.log(`\u23F3 Initiating SSE connection to ${sseUrl}...`);
-            const eventSource = new EventSource(sseUrl);
-            eventSource.onopen = () => {
-              if (!mountedRef.current) {
-                eventSource.close();
-                reject(new Error("Component unmounted"));
-                return;
-              }
-              const connectionTimeMs = Date.now() - connectionStartTime;
-              const connectionTimeSec = (connectionTimeMs / 1e3).toFixed(2);
-              logger.info("\u2705 SSE connected", {
-                userId,
-                retryCount: retryCountRef.current,
-                connectionTime: `${connectionTimeSec}s (${connectionTimeMs}ms)`
-              });
-              console.log(`\u{1F50C} SSE connection established in ${connectionTimeSec} seconds`);
-              setConnectionState("connected");
-              setError(void 0);
-              const wasReconnecting = retryCountRef.current > 0;
-              retryCountRef.current = 0;
-              updateMetrics({
-                connectedAt: Date.now(),
-                latency: connectionTimeMs,
-                transportType: "sse",
-                reconnectCount: wasReconnecting ? metrics.reconnectCount + 1 : metrics.reconnectCount
-              });
-              currentUserIdRef.current = userId;
-              if (currentChatKeyRef.current) {
-                logger.info("Loading chat after SSE reconnection:", currentChatKeyRef.current);
-                sendRestMessage("load", {
-                  orgId,
-                  chatKey: currentChatKeyRef.current,
-                  userId
-                }).then((response) => {
-                  if (response.success && response.data?.chat) {
-                    const chatEvent = {
-                      type: "load_chat_response",
-                      orgId,
-                      chatKey: currentChatKeyRef.current,
-                      userId,
-                      timestamp: Date.now(),
-                      data: response.data
-                    };
-                    emit("load_chat_response", chatEvent);
-                    if (onMessageRef.current) {
-                      onMessageRef.current(chatEvent);
-                    }
-                  }
-                }).catch((err) => {
-                  logger.error("Failed to load chat after SSE reconnection:", err);
-                });
-              }
-              emit("connected", { userId, wasReconnecting, transport: "sse" });
-              resolve();
-            };
-            const handleSSEMessage = (event) => {
-              if (!mountedRef.current) return;
-              if (!event.data || event.data === "") {
-                return;
-              }
-              try {
-                const data = JSON.parse(event.data);
-                if (!isChatEvent(data)) {
-                  logger.warn("Received invalid SSE message format:", data);
-                  return;
-                }
-                const chatEvent = data;
-                logger.debug("SSE message received:", chatEvent.type);
-                updateMetrics({
-                  messagesReceived: metrics.messagesReceived + 1,
-                  lastMessageAt: Date.now()
-                });
-                switch (chatEvent.type) {
-                  case "new_chat_created":
-                    const newChatKey = chatEvent.data?.chatKey;
-                    if (newChatKey) {
-                      logger.info("New chat created with key:", newChatKey);
-                      currentChatKeyRef.current = newChatKey;
-                      if (chatCreationPromiseRef.current) {
-                        chatCreationPromiseRef.current.resolve(newChatKey);
-                        chatCreationPromiseRef.current = null;
-                      }
-                    }
-                    break;
-                  case "load_chat_response":
-                    const chat = chatEvent.data?.chat;
-                    if (chat && chat.key) {
-                      logger.info("Chat loaded with key:", chat.key);
-                      currentChatKeyRef.current = chat.key;
-                    }
-                    break;
-                  case "chat_ended":
-                    logger.info("Chat ended, clearing key");
-                    currentChatKeyRef.current = void 0;
-                    break;
-                }
-                emit(chatEvent.type || "message", chatEvent);
-                if (onMessageRef.current) {
-                  onMessageRef.current(chatEvent);
-                }
-              } catch (error2) {
-                logger.error("Failed to parse SSE message:", error2);
-              }
-            };
-            eventSource.addEventListener("message", handleSSEMessage);
-            eventSource.addEventListener("reconnected", handleSSEMessage);
-            eventSource.addEventListener("typing", handleSSEMessage);
-            eventSource.addEventListener("stopped_typing", handleSSEMessage);
-            eventSource.addEventListener("waiting", handleSSEMessage);
-            eventSource.addEventListener("waiting_for_agent", handleSSEMessage);
-            eventSource.addEventListener("human_agent_joined", handleSSEMessage);
-            eventSource.addEventListener("human_agent_left", handleSSEMessage);
-            eventSource.addEventListener("chat_ended", handleSSEMessage);
-            eventSource.addEventListener("chat_updated", handleSSEMessage);
-            eventSource.addEventListener("load_chat_response", handleSSEMessage);
-            eventSource.addEventListener("new_chat_created", handleSSEMessage);
-            eventSource.addEventListener("show_csat_survey", handleSSEMessage);
-            eventSource.addEventListener("csat_response", handleSSEMessage);
-            eventSource.addEventListener("user_suggested_actions", handleSSEMessage);
-            eventSource.addEventListener("agent_execution_started", handleSSEMessage);
-            eventSource.addEventListener("agent_execution_ended", handleSSEMessage);
-            eventSource.addEventListener("agent_context_update", handleSSEMessage);
-            eventSource.addEventListener("plan_pending_approval", handleSSEMessage);
-            eventSource.addEventListener("step_started", handleSSEMessage);
-            eventSource.addEventListener("step_completed", handleSSEMessage);
-            eventSource.addEventListener("step_failed", handleSSEMessage);
-            eventSource.addEventListener("plan_completed", handleSSEMessage);
-            eventSource.addEventListener("skills_changed", handleSSEMessage);
-            eventSource.addEventListener("summary_update", handleSSEMessage);
-            eventSource.onerror = (error2) => {
-              logger.error("SSE error:", error2);
-              if (!mountedRef.current) return;
-              if (eventSource.readyState === EventSource.CLOSED) {
-                const sseError = {
-                  code: "CONNECTION_FAILED",
-                  message: "SSE connection failed",
-                  retryable: true,
-                  timestamp: Date.now()
-                };
-                setError(sseError);
-                updateMetrics({ lastError: sseError });
-                setConnectionState("disconnected");
-                emit("disconnected", { reason: "SSE error" });
-                if (!intentionalDisconnectRef.current && mountedRef.current) {
-                  const retryInterval = calculateRetryInterval(retryCountRef.current);
-                  retryCountRef.current++;
-                  logger.info(`SSE reconnecting in ${retryInterval}ms (attempt ${retryCountRef.current})`);
-                  if (reconnectTimeoutRef.current) {
-                    clearTimeout(reconnectTimeoutRef.current);
-                  }
-                  reconnectTimeoutRef.current = setTimeout(() => {
-                    connect(userId);
-                  }, retryInterval);
-                }
-              }
-            };
-            sseRef.current = eventSource;
-            return;
-          }
-          const wsUrl = `${serverBaseUrl}?orgId=${orgId}&userId=${userId}&clientType=${clientType}&product=${product}`;
-          logger.debug("Connecting to WebSocket:", wsUrl);
-          console.log(`\u23F3 Initiating WebSocket connection to ${serverBaseUrl}...`);
-          const ws = new WebSocket(wsUrl);
-          ws.onopen = () => {
-            if (!mountedRef.current) {
-              ws.close(1e3, "Component unmounted");
-              reject(new Error("Component unmounted"));
-              return;
-            }
-            const connectionTimeMs = Date.now() - connectionStartTime;
-            const connectionTimeSec = (connectionTimeMs / 1e3).toFixed(2);
-            logger.info("\u2705 WebSocket connected", {
-              userId,
-              retryCount: retryCountRef.current,
-              connectionTime: `${connectionTimeSec}s (${connectionTimeMs}ms)`
-            });
-            console.log(`\u{1F50C} WebSocket connection established in ${connectionTimeSec} seconds`);
-            setConnectionState("connected");
-            setError(void 0);
-            const wasReconnecting = retryCountRef.current > 0;
-            retryCountRef.current = 0;
-            updateMetrics({
-              connectedAt: Date.now(),
-              latency: connectionTimeMs,
-              reconnectCount: wasReconnecting ? metrics.reconnectCount + 1 : metrics.reconnectCount
-            });
-            while (messageQueueRef.current.length > 0 && ws.readyState === WebSocket.OPEN) {
-              const event = messageQueueRef.current.shift();
-              if (event) {
-                ws.send(JSON.stringify({ ...event, timestamp: Date.now() }));
-                updateMetrics({
-                  messagesSent: metrics.messagesSent + 1,
-                  messagesQueued: messageQueueRef.current.length
-                });
-              }
-            }
-            currentUserIdRef.current = userId;
-            if (currentChatKeyRef.current) {
-              if (!orgId) {
-                logger.error("Cannot resubscribe to chat: orgId is undefined");
-              } else {
-                logger.info(
-                  "Resubscribing to chat after reconnection:",
-                  currentChatKeyRef.current
-                );
-                const resubscribeEvent = {
-                  type: "load_chat",
-                  orgId,
-                  chatKey: currentChatKeyRef.current,
-                  userId,
-                  timestamp: Date.now(),
-                  data: {}
-                };
-                ws.send(JSON.stringify(resubscribeEvent));
-              }
-            }
-            startHeartbeat();
-            emit("connected", { userId, wasReconnecting });
-            resolve();
-          };
-          ws.onmessage = (event) => {
-            if (!mountedRef.current) return;
-            try {
-              const data = JSON.parse(event.data);
-              if (!isChatEvent(data)) {
-                logger.warn("Received invalid message format:", data);
-                return;
-              }
-              const chatEvent = data;
-              logger.debug("Message received:", chatEvent.type);
-              updateMetrics({
-                messagesReceived: metrics.messagesReceived + 1,
-                lastMessageAt: Date.now()
-              });
-              if (chatEvent.type === "pong") {
-                if (heartbeatTimeoutRef.current) {
-                  clearTimeout(heartbeatTimeoutRef.current);
-                  heartbeatTimeoutRef.current = void 0;
-                }
-                const latency = Date.now() - (chatEvent.timestamp || Date.now());
-                lastPongRef.current = Date.now();
-                updateMetrics({ latency });
-                return;
-              }
-              switch (chatEvent.type) {
-                case "new_chat_created":
-                  const newChatKey = chatEvent.data?.chatKey;
-                  if (newChatKey) {
-                    logger.info("New chat created with key:", newChatKey);
-                    currentChatKeyRef.current = newChatKey;
-                    if (chatCreationPromiseRef.current) {
-                      chatCreationPromiseRef.current.resolve(newChatKey);
-                      chatCreationPromiseRef.current = null;
-                    }
-                    if (!orgId) {
-                      logger.error("Cannot send load_chat: orgId is undefined");
-                      return;
-                    }
-                    const loadChatEvent = {
-                      type: "load_chat",
-                      orgId,
-                      chatKey: newChatKey,
-                      userId: currentUserIdRef.current || userId,
-                      timestamp: Date.now(),
-                      data: {}
-                    };
-                    ws.send(JSON.stringify(loadChatEvent));
-                  }
-                  break;
-                case "load_chat_response":
-                  const chat = chatEvent.data?.chat;
-                  if (chat && chat.key) {
-                    logger.info("Chat loaded with key:", chat.key);
-                    currentChatKeyRef.current = chat.key;
-                    const retryState = loadChatRetryMapRef.current.get(chat.key);
-                    if (retryState) {
-                      if (retryState.timeoutId) {
-                        clearTimeout(retryState.timeoutId);
-                      }
-                      loadChatRetryMapRef.current.delete(chat.key);
-                    }
-                  } else if (!chat) {
-                    logger.warn("Chat load failed, clearing key");
-                    currentChatKeyRef.current = void 0;
-                  }
-                  break;
-                case "chat_ended":
-                  logger.info("Chat ended, clearing key");
-                  currentChatKeyRef.current = void 0;
-                  break;
-                case "error":
-                  const errorMessage = chatEvent.data?.message || "Unknown error";
-                  logger.error("Received error from server:", errorMessage);
-                  if (errorMessage.includes("nats: key not found") || errorMessage.includes("Failed to load chat")) {
-                    const chatKeyFromError = currentChatKeyRef.current;
-                    if (chatKeyFromError) {
-                      const maxRetries2 = 5;
-                      let retryState = loadChatRetryMapRef.current.get(chatKeyFromError);
-                      if (!retryState) {
-                        retryState = { retryCount: 0, timeoutId: null };
-                        loadChatRetryMapRef.current.set(chatKeyFromError, retryState);
-                      }
-                      if (retryState.retryCount < maxRetries2) {
-                        const delay = 200 * Math.pow(2, retryState.retryCount);
-                        retryState.retryCount++;
-                        logger.info(
-                          `Chat load failed, retrying (${retryState.retryCount}/${maxRetries2}) in ${delay}ms...`,
-                          chatKeyFromError
-                        );
-                        retryState.timeoutId = setTimeout(() => {
-                          if (!wsRef.current || !mountedRef.current) return;
-                          if (!orgId) {
-                            logger.error("Cannot retry load_chat: orgId is undefined", chatKeyFromError);
-                            loadChatRetryMapRef.current.delete(chatKeyFromError);
-                            return;
-                          }
-                          logger.debug("Retrying load_chat:", chatKeyFromError);
-                          const retryLoadEvent = {
-                            type: "load_chat",
-                            orgId,
-                            chatKey: chatKeyFromError,
-                            userId: currentUserIdRef.current || "",
-                            timestamp: Date.now(),
-                            data: {}
-                          };
-                          ws.send(JSON.stringify(retryLoadEvent));
-                        }, delay);
-                      } else {
-                        logger.error("Max retries reached for loading chat:", chatKeyFromError);
-                        loadChatRetryMapRef.current.delete(chatKeyFromError);
-                      }
-                    }
-                  }
-                  const wsError = {
-                    code: "NETWORK_ERROR",
-                    message: errorMessage,
-                    retryable: true,
-                    timestamp: Date.now()
-                  };
-                  setError(wsError);
-                  updateMetrics({ lastError: wsError });
-                  break;
-              }
-              emit(chatEvent.type || "message", chatEvent);
-              if (onMessageRef.current) {
-                onMessageRef.current(chatEvent);
-              }
-            } catch (error2) {
-              logger.error("Failed to parse WebSocket message:", error2);
-              const parseError = {
-                code: "PARSE_ERROR",
-                message: "Failed to parse message",
-                retryable: false,
-                timestamp: Date.now()
-              };
-              setError(parseError);
-              updateMetrics({ lastError: parseError });
-            }
-          };
-          ws.onclose = (event) => {
-            if (!mountedRef.current) return;
-            logger.info("WebSocket closed", {
-              code: event.code,
-              reason: event.reason
-            });
-            setConnectionState("disconnected");
-            wsRef.current = void 0;
-            stopHeartbeat();
-            emit("disconnected", { code: event.code, reason: event.reason });
-            if (event.code !== 1e3 && !intentionalDisconnectRef.current && mountedRef.current) {
-              const retryInterval = calculateRetryInterval(
-                retryCountRef.current
-              );
-              retryCountRef.current++;
-              logger.info(
-                `Reconnecting in ${retryInterval}ms (attempt ${retryCountRef.current})`
-              );
-              if (reconnectTimeoutRef.current) {
-                clearTimeout(reconnectTimeoutRef.current);
-              }
-              reconnectTimeoutRef.current = setTimeout(() => {
-                connect(userId);
-              }, retryInterval);
-            }
-          };
-          ws.onerror = (error2) => {
-            logger.error("WebSocket error:", error2);
-            if (!mountedRef.current) return;
-            const wsError = {
-              code: "CONNECTION_FAILED",
-              message: "WebSocket connection failed",
-              retryable: true,
-              timestamp: Date.now()
-            };
-            setError(wsError);
-            updateMetrics({ lastError: wsError });
-            reject(wsError);
-          };
-          wsRef.current = ws;
-        } catch (error2) {
-          logger.error("Failed to create WebSocket:", error2);
-          const wsError = {
-            code: "CONNECTION_FAILED",
-            message: error2 instanceof Error ? error2.message : "Failed to create connection",
-            retryable: true,
-            timestamp: Date.now()
-          };
-          setError(wsError);
-          updateMetrics({ lastError: wsError });
-          reject(wsError);
-        }
-      });
-    },
-    [
-      serverBaseUrl,
-      orgId,
-      clientType,
-      product,
-      connectionState,
-      logger,
-      retryConfig,
-      metrics,
-      updateMetrics,
-      cleanup,
-      calculateRetryInterval,
-      startHeartbeat,
-      emit
-    ]
-  );
-  const sendMessage = (0, import_react.useCallback)(
-    (event, overrideUserId) => {
-      return new Promise(async (resolve, reject) => {
-        if (!mountedRef.current) {
-          reject(new Error("Component not mounted"));
-          return;
-        }
-        const fullEvent = {
-          ...event,
-          timestamp: Date.now()
-        };
-        logger.debug("Sending message:", fullEvent.type);
-        if (transportRef.current === "sse") {
-          if (!sseRef.current || sseRef.current.readyState !== EventSource.OPEN) {
-            logger.debug("SSE not connected, attempting to connect");
-            if (connectionState === "disconnected" && overrideUserId) {
-              try {
-                await connect(overrideUserId);
-              } catch (error2) {
-                reject(error2);
-                return;
-              }
-            } else {
-              reject(new Error("SSE not connected"));
-              return;
-            }
-          }
-          try {
-            switch (fullEvent.type) {
-              case "message":
-                await sendRestMessage("send", {
-                  orgId: fullEvent.orgId || orgId,
-                  chatKey: fullEvent.chatKey || currentChatKeyRef.current,
-                  userId: fullEvent.userId || currentUserIdRef.current,
-                  message: fullEvent.message
-                });
-                break;
-              case "typing":
-                await sendRestMessage("typing", {
-                  orgId: fullEvent.orgId || orgId,
-                  chatKey: fullEvent.chatKey || currentChatKeyRef.current,
-                  userId: fullEvent.userId || currentUserIdRef.current,
-                  typing: true
-                });
-                break;
-              case "stopped_typing":
-                await sendRestMessage("typing", {
-                  orgId: fullEvent.orgId || orgId,
-                  chatKey: fullEvent.chatKey || currentChatKeyRef.current,
-                  userId: fullEvent.userId || currentUserIdRef.current,
-                  typing: false
-                });
-                break;
-              case "load_chat":
-                const loadResponse = await sendRestMessage("load", {
-                  orgId: fullEvent.orgId || orgId,
-                  chatKey: fullEvent.chatKey,
-                  userId: fullEvent.userId || currentUserIdRef.current
-                });
-                if (loadResponse.success && loadResponse.data?.chat) {
-                  currentChatKeyRef.current = loadResponse.data.chat.key;
-                  const chatEvent = {
-                    type: "load_chat_response",
-                    orgId: fullEvent.orgId,
-                    chatKey: loadResponse.data.chat.key,
-                    userId: fullEvent.userId,
-                    timestamp: Date.now(),
-                    data: loadResponse.data
-                  };
-                  emit("load_chat_response", chatEvent);
-                  if (onMessageRef.current) {
-                    onMessageRef.current(chatEvent);
-                  }
-                }
-                break;
-              case "new_chat":
-                const createResponse = await sendRestMessage("create", {
-                  orgId: fullEvent.orgId || orgId,
-                  userId: fullEvent.userId || currentUserIdRef.current,
-                  metadata: fullEvent.data
-                });
-                if (createResponse.success && createResponse.data?.chatKey) {
-                  currentChatKeyRef.current = createResponse.data.chatKey;
-                  const newChatEvent = {
-                    type: "new_chat_created",
-                    orgId: fullEvent.orgId,
-                    chatKey: createResponse.data.chatKey,
-                    userId: fullEvent.userId,
-                    timestamp: Date.now(),
-                    data: { chatKey: createResponse.data.chatKey }
-                  };
-                  emit("new_chat_created", newChatEvent);
-                  if (onMessageRef.current) {
-                    onMessageRef.current(newChatEvent);
-                  }
-                  if (chatCreationPromiseRef.current) {
-                    chatCreationPromiseRef.current.resolve(createResponse.data.chatKey);
-                    chatCreationPromiseRef.current = null;
-                  }
-                }
-                break;
-              case "end_chat":
-                await sendRestMessage("end", {
-                  orgId: fullEvent.orgId || orgId,
-                  chatKey: fullEvent.chatKey || currentChatKeyRef.current,
-                  userId: fullEvent.userId || currentUserIdRef.current,
-                  data: fullEvent.data
-                });
-                break;
-              case "human_agent_joined":
-                await sendRestMessage("agent-join", {
-                  orgId: fullEvent.orgId || orgId,
-                  chatKey: fullEvent.chatKey || currentChatKeyRef.current,
-                  user: fullEvent.data?.user
-                });
-                break;
-              case "human_agent_left":
-                await sendRestMessage("agent-leave", {
-                  orgId: fullEvent.orgId || orgId,
-                  chatKey: fullEvent.chatKey || currentChatKeyRef.current,
-                  user: fullEvent.data?.user
-                });
-                break;
-              // Event types that use the generic /event endpoint
-              case "load_agent_context":
-              case "skill_activate":
-              case "skill_deactivate":
-              case "sync_metadata":
-              case "sync_user_session":
-              case "csat_response":
-              case "plan_approved":
-              case "plan_rejected":
-                await sendRestMessage("event", {
-                  type: fullEvent.type,
-                  orgId: fullEvent.orgId || orgId,
-                  chatKey: fullEvent.chatKey || currentChatKeyRef.current,
-                  userId: fullEvent.userId || currentUserIdRef.current,
-                  data: fullEvent.data
-                });
-                break;
-              default:
-                logger.warn("Sending unrecognized event type via generic endpoint:", fullEvent.type);
-                await sendRestMessage("event", {
-                  type: fullEvent.type,
-                  orgId: fullEvent.orgId || orgId,
-                  chatKey: fullEvent.chatKey || currentChatKeyRef.current,
-                  userId: fullEvent.userId || currentUserIdRef.current,
-                  data: fullEvent.data
-                });
-                break;
-            }
-            updateMetrics({ messagesSent: metrics.messagesSent + 1 });
-            logger.debug("SSE REST message sent successfully");
-            resolve();
-          } catch (error2) {
-            logger.error("Failed to send SSE REST message:", error2);
-            const sendError = {
-              code: "SEND_FAILED",
-              message: error2 instanceof Error ? error2.message : "Failed to send message",
-              retryable: true,
-              timestamp: Date.now()
-            };
-            setError(sendError);
-            updateMetrics({ lastError: sendError });
-            reject(sendError);
-          }
-          return;
-        }
-        if (!wsRef.current || wsRef.current.readyState !== WebSocket.OPEN) {
-          if (addToQueue(fullEvent)) {
-            logger.debug("Message queued, attempting to connect");
-            if (connectionState === "disconnected" && overrideUserId) {
-              connect(overrideUserId).then(() => resolve()).catch(reject);
-            } else {
-              resolve();
-            }
-          } else {
-            reject(new Error("Message queue full"));
-          }
-          return;
-        }
-        try {
-          wsRef.current.send(JSON.stringify(fullEvent));
-          updateMetrics({ messagesSent: metrics.messagesSent + 1 });
-          logger.debug("Message sent successfully");
-          resolve();
-        } catch (error2) {
-          logger.error("Failed to send message:", error2);
-          if (addToQueue(fullEvent)) {
-            resolve();
-          } else {
-            const sendError = {
-              code: "SEND_FAILED",
-              message: error2 instanceof Error ? error2.message : "Failed to send message",
-              retryable: true,
-              timestamp: Date.now()
-            };
-            setError(sendError);
-            updateMetrics({ lastError: sendError });
-            reject(sendError);
-          }
-        }
-      });
-    },
-    [connectionState, connect, addToQueue, logger, metrics, updateMetrics, sendRestMessage, emit, orgId]
-  );
-  const startNewChat = (0, import_react.useCallback)(
-    (userId, data) => {
-      return new Promise((resolve, reject) => {
-        if (!userId) {
-          reject(new Error("User ID is required"));
-          return;
-        }
-        logger.info("Requesting new chat from server with userId:", userId);
-        setStartTime(/* @__PURE__ */ new Date());
-        chatCreationPromiseRef.current = { resolve, reject };
-        sendMessage(
-          {
-            type: "new_chat",
-            orgId,
-            chatKey: "",
-            // Server will generate
-            userId,
-            data: data ?? {}
-          },
-          userId
-        ).catch((error2) => {
-          chatCreationPromiseRef.current = null;
-          reject(error2);
-        });
-        setTimeout(() => {
-          if (chatCreationPromiseRef.current) {
-            chatCreationPromiseRef.current = null;
-            reject(new Error("Chat creation timed out"));
-          }
-        }, 3e4);
-      });
-    },
-    [sendMessage, orgId, logger]
-  );
-  const disconnect = (0, import_react.useCallback)(
-    (intentional = true) => {
-      logger.info("Disconnecting", { intentional, transport: transportRef.current });
-      intentionalDisconnectRef.current = intentional;
-      cleanup();
-      setConnectionState("disconnected");
-      messageQueueRef.current = [];
-      retryCountRef.current = 0;
-      mountedRef.current = false;
-      currentChatKeyRef.current = void 0;
-      currentUserIdRef.current = void 0;
-    },
-    [cleanup, logger]
-  );
-  const clearError = (0, import_react.useCallback)(() => {
-    setError(void 0);
-  }, []);
-  (0, import_react.useEffect)(() => {
-    mountedRef.current = true;
-    return () => {
-      mountedRef.current = false;
-      disconnect(true);
-    };
-  }, []);
-  return {
-    connectionState,
-    isConnected,
-    sendMessage,
-    error,
-    connect,
-    startNewChat,
-    startTime,
-    disconnect,
-    metrics,
-    on,
-    off,
-    clearError
-  };
-};
-
-// hooks/use-websocket-chat-customer.ts
-var useWebSocketChatCustomer = ({
-  serverBaseUrl,
-  orgId,
-  chatKey,
-  product
-}) => {
-  const [currentChat, setCurrentChat] = (0, import_react2.useState)(void 0);
-  const handleMessage = (0, import_react2.useCallback)((chatEvent) => {
-    console.log("Received event:", chatEvent.type);
-    switch (chatEvent.type) {
-      case "message":
-        if (!chatEvent.message) return;
-        console.log(
-          "got message:",
-          chatEvent.message.role,
-          ":",
-          chatEvent.message.content
-        );
-        setCurrentChat((prev) => {
-          if (!prev) return prev;
-          return {
-            ...prev,
-            messages: [...prev.messages, chatEvent.message]
-          };
-        });
-        break;
-      case "chat_updated":
-        const chat = chatEvent.data?.chat?.value;
-        if (chat) {
-          setCurrentChat(chat);
-        }
-        break;
-      case "load_chat":
-        const history = chatEvent.data?.chat;
-        if (!history) return;
-        setCurrentChat(history);
-        break;
-      default:
-        break;
-    }
-  }, []);
-  const base = useWebSocketChatBase({
-    serverBaseUrl,
-    orgId,
-    clientType: "customer",
-    onMessage: handleMessage,
-    product
-  });
-  return {
-    ...base,
-    chatKey,
-    title: currentChat?.title,
-    messages: currentChat?.messages ?? [],
-    users: currentChat?.users ?? [],
-    isWaiting: currentChat?.isWaiting ?? false,
-    isWaitingForAgent: currentChat?.isWaitingForAgent ?? false,
-    aiEngaged: currentChat?.aiEngaged ?? false,
-    humanAgentEngaged: currentChat?.humanAgentEngaged ?? false,
-    metadata: currentChat?.metadata ?? {},
-    status: currentChat?.status
-  };
-};
-// Annotate the CommonJS export names for ESM import in node:
-0 && (module.exports = {
-  useWebSocketChatCustomer
-});
-//# sourceMappingURL=use-websocket-chat-customer.js.map