@elqnt/chat 2.0.8 → 3.0.1

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
Files changed (52) hide show
  1. package/README.md +433 -0
  2. package/dist/api/index.d.mts +250 -8
  3. package/dist/api/index.d.ts +250 -8
  4. package/dist/api/index.js +115 -0
  5. package/dist/api/index.js.map +1 -1
  6. package/dist/api/index.mjs +109 -0
  7. package/dist/api/index.mjs.map +1 -1
  8. package/dist/hooks/index.d.mts +80 -0
  9. package/dist/hooks/index.d.ts +80 -0
  10. package/dist/hooks/index.js +741 -0
  11. package/dist/hooks/index.js.map +1 -0
  12. package/dist/hooks/index.mjs +715 -0
  13. package/dist/hooks/index.mjs.map +1 -0
  14. package/dist/index.d.mts +4 -109
  15. package/dist/index.d.ts +4 -109
  16. package/dist/index.js +731 -2039
  17. package/dist/index.js.map +1 -1
  18. package/dist/index.mjs +722 -2016
  19. package/dist/index.mjs.map +1 -1
  20. package/dist/models/index.d.mts +76 -6
  21. package/dist/models/index.d.ts +76 -6
  22. package/dist/models/index.js +21 -0
  23. package/dist/models/index.js.map +1 -1
  24. package/dist/models/index.mjs +14 -0
  25. package/dist/models/index.mjs.map +1 -1
  26. package/dist/transport/index.d.mts +243 -0
  27. package/dist/transport/index.d.ts +243 -0
  28. package/dist/transport/index.js +972 -0
  29. package/dist/transport/index.js.map +1 -0
  30. package/dist/transport/index.mjs +940 -0
  31. package/dist/transport/index.mjs.map +1 -0
  32. package/dist/types-7UNI1iYv.d.ts +250 -0
  33. package/dist/types-CQHtUQ6p.d.mts +250 -0
  34. package/package.json +20 -38
  35. package/dist/hooks/use-websocket-chat-admin.d.mts +0 -17
  36. package/dist/hooks/use-websocket-chat-admin.d.ts +0 -17
  37. package/dist/hooks/use-websocket-chat-admin.js +0 -1196
  38. package/dist/hooks/use-websocket-chat-admin.js.map +0 -1
  39. package/dist/hooks/use-websocket-chat-admin.mjs +0 -1172
  40. package/dist/hooks/use-websocket-chat-admin.mjs.map +0 -1
  41. package/dist/hooks/use-websocket-chat-base.d.mts +0 -81
  42. package/dist/hooks/use-websocket-chat-base.d.ts +0 -81
  43. package/dist/hooks/use-websocket-chat-base.js +0 -1025
  44. package/dist/hooks/use-websocket-chat-base.js.map +0 -1
  45. package/dist/hooks/use-websocket-chat-base.mjs +0 -1001
  46. package/dist/hooks/use-websocket-chat-base.mjs.map +0 -1
  47. package/dist/hooks/use-websocket-chat-customer.d.mts +0 -24
  48. package/dist/hooks/use-websocket-chat-customer.d.ts +0 -24
  49. package/dist/hooks/use-websocket-chat-customer.js +0 -1092
  50. package/dist/hooks/use-websocket-chat-customer.js.map +0 -1
  51. package/dist/hooks/use-websocket-chat-customer.mjs +0 -1068
  52. package/dist/hooks/use-websocket-chat-customer.mjs.map +0 -1
@@ -0,0 +1,940 @@
1
+ "use client";
2
+
3
+ // transport/types.ts
4
+ function createLogger(debug = false) {
5
+ return {
6
+ debug: debug ? console.log.bind(console, "[chat]") : () => {
7
+ },
8
+ info: console.info.bind(console, "[chat]"),
9
+ warn: console.warn.bind(console, "[chat]"),
10
+ error: console.error.bind(console, "[chat]")
11
+ };
12
+ }
13
+ var DEFAULT_RETRY_CONFIG = {
14
+ maxRetries: 10,
15
+ intervals: [1e3, 2e3, 5e3],
16
+ backoffMultiplier: 1.5,
17
+ maxBackoffTime: 3e4
18
+ };
19
+ function calculateRetryInterval(retryCount, config = DEFAULT_RETRY_CONFIG) {
20
+ const {
21
+ intervals = DEFAULT_RETRY_CONFIG.intervals,
22
+ backoffMultiplier = DEFAULT_RETRY_CONFIG.backoffMultiplier,
23
+ maxBackoffTime = DEFAULT_RETRY_CONFIG.maxBackoffTime
24
+ } = config;
25
+ if (retryCount < intervals.length) {
26
+ return intervals[retryCount];
27
+ }
28
+ const baseInterval = intervals[intervals.length - 1] || 5e3;
29
+ const backoffTime = baseInterval * Math.pow(backoffMultiplier, retryCount - intervals.length + 1);
30
+ return Math.min(backoffTime, maxBackoffTime);
31
+ }
32
+
33
+ // transport/sse.ts
34
+ function createSSETransport(options = {}) {
35
+ const {
36
+ retryConfig = DEFAULT_RETRY_CONFIG,
37
+ debug = false,
38
+ logger = createLogger(debug)
39
+ } = options;
40
+ let eventSource;
41
+ let config;
42
+ let state = "disconnected";
43
+ let error;
44
+ let retryCount = 0;
45
+ let reconnectTimeout;
46
+ let intentionalDisconnect = false;
47
+ const metrics = {
48
+ latency: 0,
49
+ messagesSent: 0,
50
+ messagesReceived: 0,
51
+ messagesQueued: 0,
52
+ reconnectCount: 0,
53
+ transportType: "sse"
54
+ };
55
+ const globalHandlers = /* @__PURE__ */ new Set();
56
+ const typeHandlers = /* @__PURE__ */ new Map();
57
+ function emit(event) {
58
+ metrics.messagesReceived++;
59
+ metrics.lastMessageAt = Date.now();
60
+ globalHandlers.forEach((handler) => {
61
+ try {
62
+ handler(event);
63
+ } catch (err) {
64
+ logger.error("Error in message handler:", err);
65
+ }
66
+ });
67
+ const handlers = typeHandlers.get(event.type);
68
+ if (handlers) {
69
+ handlers.forEach((handler) => {
70
+ try {
71
+ handler(event);
72
+ } catch (err) {
73
+ logger.error(`Error in ${event.type} handler:`, err);
74
+ }
75
+ });
76
+ }
77
+ }
78
+ async function sendRest(endpoint, body) {
79
+ if (!config) {
80
+ throw new Error("Transport not connected");
81
+ }
82
+ const url = `${config.baseUrl}/${endpoint}`;
83
+ logger.debug(`POST ${endpoint}`, body);
84
+ const response = await fetch(url, {
85
+ method: "POST",
86
+ headers: { "Content-Type": "application/json" },
87
+ body: JSON.stringify(body)
88
+ });
89
+ if (!response.ok) {
90
+ const errorText = await response.text();
91
+ throw new Error(`API error: ${response.status} - ${errorText}`);
92
+ }
93
+ const json = await response.json();
94
+ if (json && typeof json === "object" && "data" in json) {
95
+ return json.data;
96
+ }
97
+ return json;
98
+ }
99
+ function handleMessage(event) {
100
+ if (!event.data || event.data === "") return;
101
+ try {
102
+ const data = JSON.parse(event.data);
103
+ logger.debug("Received:", data.type);
104
+ emit(data);
105
+ } catch (err) {
106
+ logger.error("Failed to parse SSE message:", err);
107
+ }
108
+ }
109
+ function setupEventListeners(es) {
110
+ es.addEventListener("message", handleMessage);
111
+ const eventTypes = [
112
+ "reconnected",
113
+ "typing",
114
+ "stopped_typing",
115
+ "waiting",
116
+ "waiting_for_agent",
117
+ "human_agent_joined",
118
+ "human_agent_left",
119
+ "chat_ended",
120
+ "chat_updated",
121
+ "load_chat_response",
122
+ "new_chat_created",
123
+ "show_csat_survey",
124
+ "csat_response",
125
+ "user_suggested_actions",
126
+ "agent_execution_started",
127
+ "agent_execution_ended",
128
+ "agent_context_update",
129
+ "plan_pending_approval",
130
+ "step_started",
131
+ "step_completed",
132
+ "step_failed",
133
+ "plan_completed",
134
+ "skills_changed",
135
+ "summary_update"
136
+ ];
137
+ eventTypes.forEach((type) => {
138
+ es.addEventListener(type, handleMessage);
139
+ });
140
+ }
141
+ function scheduleReconnect() {
142
+ if (intentionalDisconnect || !config) return;
143
+ const maxRetries = retryConfig.maxRetries ?? DEFAULT_RETRY_CONFIG.maxRetries;
144
+ if (retryCount >= maxRetries) {
145
+ logger.error(`Max retries (${maxRetries}) exceeded`);
146
+ error = {
147
+ code: "CONNECTION_FAILED",
148
+ message: `Max retries (${maxRetries}) exceeded`,
149
+ retryable: false,
150
+ timestamp: Date.now()
151
+ };
152
+ return;
153
+ }
154
+ const interval = calculateRetryInterval(retryCount, retryConfig);
155
+ retryCount++;
156
+ metrics.reconnectCount++;
157
+ logger.info(`Reconnecting in ${interval}ms (attempt ${retryCount})`);
158
+ state = "reconnecting";
159
+ reconnectTimeout = setTimeout(() => {
160
+ if (config) {
161
+ transport.connect(config).catch((err) => {
162
+ logger.error("Reconnect failed:", err);
163
+ });
164
+ }
165
+ }, interval);
166
+ }
167
+ const transport = {
168
+ async connect(cfg) {
169
+ config = cfg;
170
+ intentionalDisconnect = false;
171
+ if (eventSource) {
172
+ eventSource.close();
173
+ eventSource = void 0;
174
+ }
175
+ if (reconnectTimeout) {
176
+ clearTimeout(reconnectTimeout);
177
+ reconnectTimeout = void 0;
178
+ }
179
+ state = retryCount > 0 ? "reconnecting" : "connecting";
180
+ return new Promise((resolve, reject) => {
181
+ const connectionStart = Date.now();
182
+ const url = `${cfg.baseUrl}/stream?orgId=${cfg.orgId}&userId=${cfg.userId}&clientType=${cfg.clientType}${cfg.chatKey ? `&chatId=${cfg.chatKey}` : ""}`;
183
+ logger.debug("Connecting to:", url);
184
+ const es = new EventSource(url);
185
+ es.onopen = () => {
186
+ const connectionTime = Date.now() - connectionStart;
187
+ logger.info(`Connected in ${connectionTime}ms`);
188
+ state = "connected";
189
+ error = void 0;
190
+ retryCount = 0;
191
+ metrics.connectedAt = Date.now();
192
+ metrics.latency = connectionTime;
193
+ setupEventListeners(es);
194
+ resolve();
195
+ };
196
+ es.onerror = () => {
197
+ if (es.readyState === EventSource.CLOSED) {
198
+ const sseError = {
199
+ code: "CONNECTION_FAILED",
200
+ message: "SSE connection failed",
201
+ retryable: true,
202
+ timestamp: Date.now()
203
+ };
204
+ error = sseError;
205
+ metrics.lastError = sseError;
206
+ state = "disconnected";
207
+ if (!intentionalDisconnect) {
208
+ scheduleReconnect();
209
+ }
210
+ if (retryCount === 0) {
211
+ reject(sseError);
212
+ }
213
+ }
214
+ };
215
+ eventSource = es;
216
+ });
217
+ },
218
+ disconnect(intentional = true) {
219
+ logger.info("Disconnecting", { intentional });
220
+ intentionalDisconnect = intentional;
221
+ if (reconnectTimeout) {
222
+ clearTimeout(reconnectTimeout);
223
+ reconnectTimeout = void 0;
224
+ }
225
+ if (eventSource) {
226
+ eventSource.close();
227
+ eventSource = void 0;
228
+ }
229
+ state = "disconnected";
230
+ retryCount = 0;
231
+ },
232
+ async send(event) {
233
+ if (!config) {
234
+ throw new Error("Transport not connected");
235
+ }
236
+ switch (event.type) {
237
+ case "message":
238
+ await sendRest("send", {
239
+ orgId: event.orgId,
240
+ chatKey: event.chatKey,
241
+ userId: event.userId,
242
+ message: event.message
243
+ });
244
+ break;
245
+ case "typing":
246
+ await sendRest("typing", {
247
+ orgId: event.orgId,
248
+ chatKey: event.chatKey,
249
+ userId: event.userId,
250
+ typing: true
251
+ });
252
+ break;
253
+ case "stopped_typing":
254
+ await sendRest("typing", {
255
+ orgId: event.orgId,
256
+ chatKey: event.chatKey,
257
+ userId: event.userId,
258
+ typing: false
259
+ });
260
+ break;
261
+ case "load_chat":
262
+ await sendRest("load", {
263
+ orgId: event.orgId,
264
+ chatKey: event.chatKey,
265
+ userId: event.userId
266
+ });
267
+ break;
268
+ case "new_chat":
269
+ await sendRest("create", {
270
+ orgId: event.orgId,
271
+ userId: event.userId,
272
+ metadata: event.data
273
+ });
274
+ break;
275
+ case "end_chat":
276
+ await sendRest("end", {
277
+ orgId: event.orgId,
278
+ chatKey: event.chatKey,
279
+ userId: event.userId,
280
+ data: event.data
281
+ });
282
+ break;
283
+ default:
284
+ await sendRest("event", {
285
+ type: event.type,
286
+ orgId: event.orgId,
287
+ chatKey: event.chatKey,
288
+ userId: event.userId,
289
+ data: event.data
290
+ });
291
+ }
292
+ metrics.messagesSent++;
293
+ },
294
+ async sendMessage(message) {
295
+ if (!config) {
296
+ throw new Error("Transport not connected");
297
+ }
298
+ await sendRest("send", {
299
+ orgId: config.orgId,
300
+ chatKey: config.chatKey,
301
+ userId: config.userId,
302
+ message
303
+ });
304
+ metrics.messagesSent++;
305
+ },
306
+ async createChat(options2) {
307
+ if (!config) {
308
+ throw new Error("Transport not connected");
309
+ }
310
+ const response = await sendRest("create", {
311
+ orgId: options2.orgId,
312
+ userId: options2.userId,
313
+ metadata: options2.metadata
314
+ });
315
+ if (!response?.chatKey) {
316
+ throw new Error("Failed to create chat: no chatKey returned");
317
+ }
318
+ return { chatKey: response.chatKey };
319
+ },
320
+ async loadChatData(options2) {
321
+ if (!config) {
322
+ throw new Error("Transport not connected");
323
+ }
324
+ const response = await sendRest("load", {
325
+ orgId: options2.orgId,
326
+ chatKey: options2.chatKey,
327
+ userId: options2.userId
328
+ });
329
+ if (!response?.chat) {
330
+ throw new Error("Failed to load chat: no chat data returned");
331
+ }
332
+ return {
333
+ chat: response.chat,
334
+ agentId: response.agentId
335
+ };
336
+ },
337
+ onMessage(handler) {
338
+ globalHandlers.add(handler);
339
+ return () => globalHandlers.delete(handler);
340
+ },
341
+ on(eventType, handler) {
342
+ if (!typeHandlers.has(eventType)) {
343
+ typeHandlers.set(eventType, /* @__PURE__ */ new Set());
344
+ }
345
+ typeHandlers.get(eventType).add(handler);
346
+ return () => {
347
+ const handlers = typeHandlers.get(eventType);
348
+ if (handlers) {
349
+ handlers.delete(handler);
350
+ if (handlers.size === 0) {
351
+ typeHandlers.delete(eventType);
352
+ }
353
+ }
354
+ };
355
+ },
356
+ getState() {
357
+ return state;
358
+ },
359
+ getMetrics() {
360
+ return { ...metrics };
361
+ },
362
+ getError() {
363
+ return error;
364
+ },
365
+ clearError() {
366
+ error = void 0;
367
+ }
368
+ };
369
+ return transport;
370
+ }
371
+
372
+ // transport/sse-fetch.ts
373
+ function createFetchSSETransport(options = {}) {
374
+ const {
375
+ retryConfig = DEFAULT_RETRY_CONFIG,
376
+ debug = false,
377
+ logger = createLogger(debug),
378
+ customFetch = fetch
379
+ } = options;
380
+ let abortController;
381
+ let config;
382
+ let state = "disconnected";
383
+ let error;
384
+ let retryCount = 0;
385
+ let reconnectTimeout;
386
+ let intentionalDisconnect = false;
387
+ const metrics = {
388
+ latency: 0,
389
+ messagesSent: 0,
390
+ messagesReceived: 0,
391
+ messagesQueued: 0,
392
+ reconnectCount: 0,
393
+ transportType: "sse-fetch"
394
+ };
395
+ const globalHandlers = /* @__PURE__ */ new Set();
396
+ const typeHandlers = /* @__PURE__ */ new Map();
397
+ function emit(event) {
398
+ metrics.messagesReceived++;
399
+ metrics.lastMessageAt = Date.now();
400
+ globalHandlers.forEach((handler) => {
401
+ try {
402
+ handler(event);
403
+ } catch (err) {
404
+ logger.error("Error in message handler:", err);
405
+ }
406
+ });
407
+ const handlers = typeHandlers.get(event.type);
408
+ if (handlers) {
409
+ handlers.forEach((handler) => {
410
+ try {
411
+ handler(event);
412
+ } catch (err) {
413
+ logger.error(`Error in ${event.type} handler:`, err);
414
+ }
415
+ });
416
+ }
417
+ }
418
+ async function sendRest(endpoint, body) {
419
+ if (!config) {
420
+ throw new Error("Transport not connected");
421
+ }
422
+ const url = `${config.baseUrl}/${endpoint}`;
423
+ logger.debug(`POST ${endpoint}`, body);
424
+ const response = await customFetch(url, {
425
+ method: "POST",
426
+ headers: { "Content-Type": "application/json" },
427
+ body: JSON.stringify(body)
428
+ });
429
+ if (!response.ok) {
430
+ const errorText = await response.text();
431
+ throw new Error(`API error: ${response.status} - ${errorText}`);
432
+ }
433
+ const json = await response.json();
434
+ if (json && typeof json === "object" && "data" in json) {
435
+ return json.data;
436
+ }
437
+ return json;
438
+ }
439
+ function parseSSEChunk(chunk) {
440
+ const events = [];
441
+ const lines = chunk.split("\n");
442
+ let eventType = "message";
443
+ let data = "";
444
+ for (const line of lines) {
445
+ if (line.startsWith("event:")) {
446
+ eventType = line.slice(6).trim();
447
+ } else if (line.startsWith("data:")) {
448
+ data = line.slice(5).trim();
449
+ } else if (line === "" && data) {
450
+ try {
451
+ const parsed = JSON.parse(data);
452
+ events.push(parsed);
453
+ } catch {
454
+ logger.warn("Failed to parse SSE data:", data);
455
+ }
456
+ eventType = "message";
457
+ data = "";
458
+ }
459
+ }
460
+ return events;
461
+ }
462
+ async function startStream(cfg) {
463
+ const url = `${cfg.baseUrl}/stream?orgId=${cfg.orgId}&userId=${cfg.userId}&clientType=${cfg.clientType}${cfg.chatKey ? `&chatId=${cfg.chatKey}` : ""}`;
464
+ logger.debug("Connecting to:", url);
465
+ abortController = new AbortController();
466
+ const response = await customFetch(url, {
467
+ method: "GET",
468
+ headers: {
469
+ Accept: "text/event-stream",
470
+ "Cache-Control": "no-cache"
471
+ },
472
+ signal: abortController.signal
473
+ });
474
+ if (!response.ok) {
475
+ throw new Error(`Stream connection failed: ${response.status}`);
476
+ }
477
+ if (!response.body) {
478
+ throw new Error("Response body is null - ReadableStream not supported");
479
+ }
480
+ const reader = response.body.getReader();
481
+ const decoder = new TextDecoder();
482
+ let buffer = "";
483
+ const readStream = async () => {
484
+ try {
485
+ while (true) {
486
+ const { done, value } = await reader.read();
487
+ if (done) {
488
+ logger.info("Stream ended");
489
+ break;
490
+ }
491
+ buffer += decoder.decode(value, { stream: true });
492
+ const lastNewline = buffer.lastIndexOf("\n\n");
493
+ if (lastNewline !== -1) {
494
+ const complete = buffer.slice(0, lastNewline + 2);
495
+ buffer = buffer.slice(lastNewline + 2);
496
+ const events = parseSSEChunk(complete);
497
+ events.forEach(emit);
498
+ }
499
+ }
500
+ } catch (err) {
501
+ if (err.name === "AbortError") {
502
+ logger.debug("Stream aborted");
503
+ return;
504
+ }
505
+ logger.error("Stream error:", err);
506
+ throw err;
507
+ }
508
+ if (!intentionalDisconnect) {
509
+ state = "disconnected";
510
+ scheduleReconnect();
511
+ }
512
+ };
513
+ readStream().catch((err) => {
514
+ if (!intentionalDisconnect) {
515
+ error = {
516
+ code: "CONNECTION_FAILED",
517
+ message: err.message,
518
+ retryable: true,
519
+ timestamp: Date.now(),
520
+ originalError: err
521
+ };
522
+ metrics.lastError = error;
523
+ state = "disconnected";
524
+ scheduleReconnect();
525
+ }
526
+ });
527
+ }
528
+ function scheduleReconnect() {
529
+ if (intentionalDisconnect || !config) return;
530
+ const maxRetries = retryConfig.maxRetries ?? DEFAULT_RETRY_CONFIG.maxRetries;
531
+ if (retryCount >= maxRetries) {
532
+ logger.error(`Max retries (${maxRetries}) exceeded`);
533
+ error = {
534
+ code: "CONNECTION_FAILED",
535
+ message: `Max retries (${maxRetries}) exceeded`,
536
+ retryable: false,
537
+ timestamp: Date.now()
538
+ };
539
+ return;
540
+ }
541
+ const interval = calculateRetryInterval(retryCount, retryConfig);
542
+ retryCount++;
543
+ metrics.reconnectCount++;
544
+ logger.info(`Reconnecting in ${interval}ms (attempt ${retryCount})`);
545
+ state = "reconnecting";
546
+ reconnectTimeout = setTimeout(() => {
547
+ if (config) {
548
+ transport.connect(config).catch((err) => {
549
+ logger.error("Reconnect failed:", err);
550
+ });
551
+ }
552
+ }, interval);
553
+ }
554
+ const transport = {
555
+ async connect(cfg) {
556
+ config = cfg;
557
+ intentionalDisconnect = false;
558
+ if (abortController) {
559
+ abortController.abort();
560
+ abortController = void 0;
561
+ }
562
+ if (reconnectTimeout) {
563
+ clearTimeout(reconnectTimeout);
564
+ reconnectTimeout = void 0;
565
+ }
566
+ state = retryCount > 0 ? "reconnecting" : "connecting";
567
+ const connectionStart = Date.now();
568
+ try {
569
+ await startStream(cfg);
570
+ const connectionTime = Date.now() - connectionStart;
571
+ logger.info(`Connected in ${connectionTime}ms`);
572
+ state = "connected";
573
+ error = void 0;
574
+ retryCount = 0;
575
+ metrics.connectedAt = Date.now();
576
+ metrics.latency = connectionTime;
577
+ } catch (err) {
578
+ const connectError = {
579
+ code: "CONNECTION_FAILED",
580
+ message: err.message,
581
+ retryable: true,
582
+ timestamp: Date.now(),
583
+ originalError: err
584
+ };
585
+ error = connectError;
586
+ metrics.lastError = connectError;
587
+ state = "disconnected";
588
+ if (!intentionalDisconnect) {
589
+ scheduleReconnect();
590
+ }
591
+ throw connectError;
592
+ }
593
+ },
594
+ disconnect(intentional = true) {
595
+ logger.info("Disconnecting", { intentional });
596
+ intentionalDisconnect = intentional;
597
+ if (reconnectTimeout) {
598
+ clearTimeout(reconnectTimeout);
599
+ reconnectTimeout = void 0;
600
+ }
601
+ if (abortController) {
602
+ abortController.abort();
603
+ abortController = void 0;
604
+ }
605
+ state = "disconnected";
606
+ retryCount = 0;
607
+ },
608
+ async send(event) {
609
+ if (!config) {
610
+ throw new Error("Transport not connected");
611
+ }
612
+ switch (event.type) {
613
+ case "message":
614
+ await sendRest("send", {
615
+ orgId: event.orgId,
616
+ chatKey: event.chatKey,
617
+ userId: event.userId,
618
+ message: event.message
619
+ });
620
+ break;
621
+ case "typing":
622
+ await sendRest("typing", {
623
+ orgId: event.orgId,
624
+ chatKey: event.chatKey,
625
+ userId: event.userId,
626
+ typing: true
627
+ });
628
+ break;
629
+ case "stopped_typing":
630
+ await sendRest("typing", {
631
+ orgId: event.orgId,
632
+ chatKey: event.chatKey,
633
+ userId: event.userId,
634
+ typing: false
635
+ });
636
+ break;
637
+ case "load_chat":
638
+ await sendRest("load", {
639
+ orgId: event.orgId,
640
+ chatKey: event.chatKey,
641
+ userId: event.userId
642
+ });
643
+ break;
644
+ case "new_chat":
645
+ await sendRest("create", {
646
+ orgId: event.orgId,
647
+ userId: event.userId,
648
+ metadata: event.data
649
+ });
650
+ break;
651
+ case "end_chat":
652
+ await sendRest("end", {
653
+ orgId: event.orgId,
654
+ chatKey: event.chatKey,
655
+ userId: event.userId,
656
+ data: event.data
657
+ });
658
+ break;
659
+ default:
660
+ await sendRest("event", {
661
+ type: event.type,
662
+ orgId: event.orgId,
663
+ chatKey: event.chatKey,
664
+ userId: event.userId,
665
+ data: event.data
666
+ });
667
+ }
668
+ metrics.messagesSent++;
669
+ },
670
+ async sendMessage(message) {
671
+ if (!config) {
672
+ throw new Error("Transport not connected");
673
+ }
674
+ await sendRest("send", {
675
+ orgId: config.orgId,
676
+ chatKey: config.chatKey,
677
+ userId: config.userId,
678
+ message
679
+ });
680
+ metrics.messagesSent++;
681
+ },
682
+ async createChat(options2) {
683
+ if (!config) {
684
+ throw new Error("Transport not connected");
685
+ }
686
+ const response = await sendRest("create", {
687
+ orgId: options2.orgId,
688
+ userId: options2.userId,
689
+ metadata: options2.metadata
690
+ });
691
+ if (!response?.chatKey) {
692
+ throw new Error("Failed to create chat: no chatKey returned");
693
+ }
694
+ return { chatKey: response.chatKey };
695
+ },
696
+ async loadChatData(options2) {
697
+ if (!config) {
698
+ throw new Error("Transport not connected");
699
+ }
700
+ const response = await sendRest("load", {
701
+ orgId: options2.orgId,
702
+ chatKey: options2.chatKey,
703
+ userId: options2.userId
704
+ });
705
+ if (!response?.chat) {
706
+ throw new Error("Failed to load chat: no chat data returned");
707
+ }
708
+ return {
709
+ chat: response.chat,
710
+ agentId: response.agentId
711
+ };
712
+ },
713
+ onMessage(handler) {
714
+ globalHandlers.add(handler);
715
+ return () => globalHandlers.delete(handler);
716
+ },
717
+ on(eventType, handler) {
718
+ if (!typeHandlers.has(eventType)) {
719
+ typeHandlers.set(eventType, /* @__PURE__ */ new Set());
720
+ }
721
+ typeHandlers.get(eventType).add(handler);
722
+ return () => {
723
+ const handlers = typeHandlers.get(eventType);
724
+ if (handlers) {
725
+ handlers.delete(handler);
726
+ if (handlers.size === 0) {
727
+ typeHandlers.delete(eventType);
728
+ }
729
+ }
730
+ };
731
+ },
732
+ getState() {
733
+ return state;
734
+ },
735
+ getMetrics() {
736
+ return { ...metrics };
737
+ },
738
+ getError() {
739
+ return error;
740
+ },
741
+ clearError() {
742
+ error = void 0;
743
+ }
744
+ };
745
+ return transport;
746
+ }
747
+
748
+ // transport/whatsapp.ts
749
+ function createWhatsAppTransport(options = {}) {
750
+ const { debug = false, logger = createLogger(debug) } = options;
751
+ let state = "disconnected";
752
+ let error;
753
+ let config;
754
+ const metrics = {
755
+ latency: 0,
756
+ messagesSent: 0,
757
+ messagesReceived: 0,
758
+ messagesQueued: 0,
759
+ reconnectCount: 0,
760
+ transportType: "whatsapp"
761
+ };
762
+ const globalHandlers = /* @__PURE__ */ new Set();
763
+ const typeHandlers = /* @__PURE__ */ new Map();
764
+ const transport = {
765
+ async connect(cfg) {
766
+ logger.warn(
767
+ "WhatsApp transport is a stub. WhatsApp integration happens via backend webhooks."
768
+ );
769
+ logger.info(
770
+ "See transport/whatsapp.ts for integration documentation."
771
+ );
772
+ config = cfg;
773
+ state = "connected";
774
+ metrics.connectedAt = Date.now();
775
+ },
776
+ disconnect() {
777
+ state = "disconnected";
778
+ },
779
+ async send(event) {
780
+ if (!config) {
781
+ throw new Error("Transport not connected");
782
+ }
783
+ logger.warn("WhatsApp send is a stub. Implement backend webhook relay.");
784
+ metrics.messagesSent++;
785
+ },
786
+ async sendMessage(message) {
787
+ if (!config) {
788
+ throw new Error("Transport not connected");
789
+ }
790
+ logger.warn(
791
+ "WhatsApp sendMessage is a stub. Implement backend webhook relay."
792
+ );
793
+ metrics.messagesSent++;
794
+ },
795
+ async createChat(options2) {
796
+ logger.warn(
797
+ "WhatsApp createChat is a stub. WhatsApp chats are created via incoming webhooks."
798
+ );
799
+ return { chatKey: `whatsapp_${options2.userId}_${Date.now()}` };
800
+ },
801
+ async loadChatData(options2) {
802
+ logger.warn(
803
+ "WhatsApp loadChatData is a stub. Implement backend API call."
804
+ );
805
+ return {
806
+ chat: {
807
+ orgId: options2.orgId,
808
+ key: options2.chatKey,
809
+ title: "WhatsApp Chat",
810
+ messages: [],
811
+ lastUpdated: Date.now(),
812
+ startTime: Date.now(),
813
+ users: [],
814
+ status: "active",
815
+ aiEngaged: false,
816
+ humanAgentEngaged: false,
817
+ isWaiting: false,
818
+ isWaitingForAgent: false
819
+ }
820
+ };
821
+ },
822
+ onMessage(handler) {
823
+ globalHandlers.add(handler);
824
+ return () => globalHandlers.delete(handler);
825
+ },
826
+ on(eventType, handler) {
827
+ if (!typeHandlers.has(eventType)) {
828
+ typeHandlers.set(eventType, /* @__PURE__ */ new Set());
829
+ }
830
+ typeHandlers.get(eventType).add(handler);
831
+ return () => {
832
+ const handlers = typeHandlers.get(eventType);
833
+ if (handlers) {
834
+ handlers.delete(handler);
835
+ if (handlers.size === 0) {
836
+ typeHandlers.delete(eventType);
837
+ }
838
+ }
839
+ };
840
+ },
841
+ getState() {
842
+ return state;
843
+ },
844
+ getMetrics() {
845
+ return { ...metrics };
846
+ },
847
+ getError() {
848
+ return error;
849
+ },
850
+ clearError() {
851
+ error = void 0;
852
+ }
853
+ };
854
+ return transport;
855
+ }
856
+ function mapWhatsAppToChatEvent(payload, orgId) {
857
+ const events = [];
858
+ for (const entry of payload.entry) {
859
+ for (const change of entry.changes) {
860
+ const value = change.value;
861
+ if (value.messages) {
862
+ for (const msg of value.messages) {
863
+ const contact = value.contacts?.find((c) => c.wa_id === msg.from);
864
+ events.push({
865
+ type: "message",
866
+ orgId,
867
+ chatKey: `wa_${msg.from}`,
868
+ // Use phone number as chat key
869
+ userId: msg.from,
870
+ timestamp: parseInt(msg.timestamp) * 1e3,
871
+ message: {
872
+ id: msg.id,
873
+ role: "user",
874
+ content: msg.text?.body || "",
875
+ time: parseInt(msg.timestamp) * 1e3,
876
+ status: "delivered",
877
+ senderId: msg.from,
878
+ senderName: contact?.profile.name,
879
+ createdAt: parseInt(msg.timestamp) * 1e3,
880
+ // Map attachments if present
881
+ attachments: mapWhatsAppAttachments(msg)
882
+ }
883
+ });
884
+ }
885
+ }
886
+ if (value.statuses) {
887
+ for (const status of value.statuses) {
888
+ events.push({
889
+ type: "message_status_update",
890
+ orgId,
891
+ chatKey: `wa_${status.recipient_id}`,
892
+ userId: status.recipient_id,
893
+ timestamp: parseInt(status.timestamp) * 1e3,
894
+ data: {
895
+ messageId: status.id,
896
+ status: status.status
897
+ }
898
+ });
899
+ }
900
+ }
901
+ }
902
+ }
903
+ return events;
904
+ }
905
+ function mapWhatsAppAttachments(msg) {
906
+ switch (msg.type) {
907
+ case "image":
908
+ return msg.image ? [{ type: "image", url: `whatsapp://media/${msg.image.id}` }] : void 0;
909
+ case "document":
910
+ return msg.document ? [
911
+ {
912
+ type: "document",
913
+ url: `whatsapp://media/${msg.document.id}`
914
+ }
915
+ ] : void 0;
916
+ case "audio":
917
+ return msg.audio ? [{ type: "audio", url: `whatsapp://media/${msg.audio.id}` }] : void 0;
918
+ case "video":
919
+ return msg.video ? [{ type: "video", url: `whatsapp://media/${msg.video.id}` }] : void 0;
920
+ case "location":
921
+ return msg.location ? [
922
+ {
923
+ type: "location",
924
+ url: `geo:${msg.location.latitude},${msg.location.longitude}`
925
+ }
926
+ ] : void 0;
927
+ default:
928
+ return void 0;
929
+ }
930
+ }
931
+ export {
932
+ DEFAULT_RETRY_CONFIG,
933
+ calculateRetryInterval,
934
+ createFetchSSETransport,
935
+ createLogger,
936
+ createSSETransport,
937
+ createWhatsAppTransport,
938
+ mapWhatsAppToChatEvent
939
+ };
940
+ //# sourceMappingURL=index.mjs.map