@droz-js/sdk 0.26.22 → 0.26.24

package/src/sdks/ai.d.ts

@@ -168,11 +168,24 @@ export type AiAgentApprovalPage = {
     nextCursor?: Maybe<Scalars['String']['output']>;
     nodes: Array<AiAgentApproval>;
 };
+export type AiAgentApprovalQueueAlert = {
+    aiAgentId: Scalars['ID']['output'];
+    approvalQueueId: Scalars['ID']['output'];
+    procedureId: Scalars['ID']['output'];
+    procedureName: Scalars['String']['output'];
+};
+export declare enum AiAgentApprovalRouting {
+    Chat = "CHAT",
+    Legacy = "LEGACY"
+}
 export declare enum AiAgentApprovalStatus {
     Approved = "approved",
+    Cancelled = "cancelled",
     Expired = "expired",
     Pending = "pending",
-    Rejected = "rejected"
+    Rejected = "rejected",
+    Requesting = "requesting",
+    Unavailable = "unavailable"
 }
 export type AiAgentAuthoringRefInput = {
     aiAgentId: Scalars['ID']['input'];
@@ -202,6 +215,57 @@ export type AiAgentBudgetInput = {
     maxToolCalls: Scalars['Int']['input'];
     onExceeded: BudgetExceededAction;
 };
+export type AiAgentBusinessHours = {
+    alert?: Maybe<AiAgentBusinessHoursAlert>;
+    days: Array<AiAgentBusinessHoursDay>;
+    product?: Maybe<Scalars['String']['output']>;
+    receivedAt?: Maybe<Scalars['DateTime']['output']>;
+    recordId?: Maybe<Scalars['String']['output']>;
+    source: AiAgentBusinessHoursSource;
+    status: AiAgentBusinessHoursStatus;
+};
+export declare enum AiAgentBusinessHoursAlert {
+    NotConfigured = "NOT_CONFIGURED",
+    NotReceived = "NOT_RECEIVED",
+    NoDayOn = "NO_DAY_ON",
+    RecordRenamed = "RECORD_RENAMED"
+}
+export type AiAgentBusinessHoursDay = {
+    enabled: Scalars['Boolean']['output'];
+    slots: Array<AiAgentBusinessHoursSlot>;
+    weekday: AiAgentBusinessHoursWeekday;
+};
+export type AiAgentBusinessHoursDayInput = {
+    enabled: Scalars['Boolean']['input'];
+    slots: Array<AiAgentBusinessHoursSlotInput>;
+    weekday: AiAgentBusinessHoursWeekday;
+};
+export type AiAgentBusinessHoursSlot = {
+    end: Scalars['String']['output'];
+    start: Scalars['String']['output'];
+};
+export type AiAgentBusinessHoursSlotInput = {
+    end: Scalars['String']['input'];
+    start: Scalars['String']['input'];
+};
+export declare enum AiAgentBusinessHoursSource {
+    DrozChat = "DROZ_CHAT",
+    Manual = "MANUAL"
+}
+export declare enum AiAgentBusinessHoursStatus {
+    Inside = "INSIDE",
+    Outside = "OUTSIDE",
+    Unknown = "UNKNOWN"
+}
+export declare enum AiAgentBusinessHoursWeekday {
+    Friday = "FRIDAY",
+    Monday = "MONDAY",
+    Saturday = "SATURDAY",
+    Sunday = "SUNDAY",
+    Thursday = "THURSDAY",
+    Tuesday = "TUESDAY",
+    Wednesday = "WEDNESDAY"
+}
 export type AiAgentCampaignInput = {
     message?: InputMaybe<Scalars['String']['input']>;
     name?: InputMaybe<Scalars['String']['input']>;
@@ -698,7 +762,18 @@ export type AiAgentObjectionInput = {
     objection: Scalars['String']['input'];
     response: Scalars['String']['input'];
 };
+export type AiAgentPlatformTextRef = {
+    key: AiAgentPromptTextKey;
+    scope: AiAgentPlatformTextScope;
+    version: Scalars['Int']['output'];
+};
+export declare enum AiAgentPlatformTextScope {
+    Code = "code",
+    Global = "global",
+    Tenant = "tenant"
+}
 export type AiAgentProcedure = {
+    approvalQueueId?: Maybe<Scalars['String']['output']>;
     approvedReplyTemplate?: Maybe<Scalars['String']['output']>;
     contingency: Scalars['String']['output'];
     continuesAfterApproval: Scalars['Boolean']['output'];
@@ -717,6 +792,20 @@ export type AiAgentProcedure = {
     toolIds: Array<Scalars['ID']['output']>;
     updatedAt: Scalars['Number']['output'];
 };
+export declare enum AiAgentPromptTextKey {
+    CampaignHeader = "campaignHeader",
+    CannotTransfer = "cannotTransfer",
+    CustomerDataRule = "customerDataRule",
+    HeldHandoffRule = "heldHandoffRule",
+    MasterRule = "masterRule",
+    PersonalDataMarkerRule = "personalDataMarkerRule",
+    PrecedenceFooter = "precedenceFooter",
+    PrecedenceHeader = "precedenceHeader",
+    RefusalAcceptRule = "refusalAcceptRule",
+    RefusalRetryRule = "refusalRetryRule",
+    ReplyLanguageRule = "replyLanguageRule",
+    StopMessagesRule = "stopMessagesRule"
+}
 export type AiAgentRefInput = {
     aiAgentId: Scalars['ID']['input'];
 };
@@ -817,6 +906,7 @@ export declare enum AiAgentSortDirection {
 export type AiAgentSpec = {
     /** @deprecated Ignorado. O tipo da ferramenta sai do método do conector. O campo sai na próxima versão. */
     allowWriteTools?: Maybe<Scalars['Boolean']['output']>;
+    approvalRouting: AiAgentApprovalRouting;
     budget: AiAgentBudget;
     can: Array<Scalars['String']['output']>;
     cannot: Array<Scalars['String']['output']>;
@@ -833,6 +923,7 @@ export type AiAgentSpec = {
 export type AiAgentSpecInput = {
     /** @deprecated Ignorado. O tipo da ferramenta sai do método do conector. O campo sai na próxima versão. */
     allowWriteTools?: InputMaybe<Scalars['Boolean']['input']>;
+    approvalRouting?: InputMaybe<AiAgentApprovalRouting>;
     budget: AiAgentBudgetInput;
     can: Array<Scalars['String']['input']>;
     cannot: Array<Scalars['String']['input']>;
@@ -849,6 +940,7 @@ export type AiAgentSpecInput = {
 export type AiAgentSummary = {
     aiAgentId: Scalars['ID']['output'];
     channels: Array<Scalars['String']['output']>;
+    hasHumanIntervention: Scalars['Boolean']['output'];
     liveVersion?: Maybe<Scalars['Int']['output']>;
     name: Scalars['String']['output'];
     queuedApprovals: Scalars['Number']['output'];
@@ -862,8 +954,6 @@ export declare enum AiAgentTechnicalFailure {
     ToolUnavailable = "TOOL_UNAVAILABLE"
 }
 export type AiAgentTool = {
-    /** @deprecated Use approvalMode */
-    approval?: Maybe<Scalars['String']['output']>;
     approvalMode?: Maybe<ToolApprovalMode>;
     availability: ToolAvailability;
     concludedWhen?: Maybe<Scalars['JSON']['output']>;
@@ -904,6 +994,7 @@ export type AiAgentToolParameter = {
     type: ToolParameterType;
 };
 export type AiAgentToolParameterInput = {
+    critical?: InputMaybe<Scalars['Boolean']['input']>;
     description: Scalars['String']['input'];
     format?: InputMaybe<ToolParameterFormat>;
     groundedBy?: InputMaybe<Array<Scalars['String']['input']>>;
@@ -923,8 +1014,6 @@ export type AiAgentToolRecordOwnerInput = {
     ownerParameters: Array<Scalars['String']['input']>;
 };
 export type AiAgentToolSpecInput = {
-    /** @deprecated Use approvalMode */
-    approval?: InputMaybe<Scalars['String']['input']>;
     approvalMode?: InputMaybe<ToolApprovalMode>;
     availability: ToolAvailability;
     concludedWhen?: InputMaybe<Scalars['JSON']['input']>;
@@ -946,6 +1035,7 @@ export type AiAgentToolSpecInput = {
     toolId: Scalars['ID']['input'];
 };
 export type AiAgentTrace = {
+    agentPromptTexts: Array<AiAgentPlatformTextRef>;
     agentVersion: Scalars['String']['output'];
     aiAgentId: Scalars['ID']['output'];
     answer: Scalars['String']['output'];
@@ -981,11 +1071,23 @@ export type AiAgentTracedToolCall = {
     result: Scalars['String']['output'];
     toolId: Scalars['ID']['output'];
 };
+export declare enum AiAgentTranscriptAuthor {
+    Agent = "agent",
+    Bot = "bot",
+    Customer = "customer",
+    Opening = "opening"
+}
+export type AiAgentTranscriptMessage = {
+    author: AiAgentTranscriptAuthor;
+    startedAt: Scalars['Float']['output'];
+    text: Scalars['String']['output'];
+};
 export declare enum AiAgentUnbackedClaimAction {
     Delivered = "delivered",
     Replaced = "replaced",
     Retried = "retried",
-    Transferred = "transferred"
+    Transferred = "transferred",
+    Trimmed = "trimmed"
 }
 export type AiAgentUseCase = {
     id: Scalars['ID']['output'];
@@ -1108,6 +1210,7 @@ export type Mutation = {
     saveAiAgentProcedure: AiAgentProcedure;
     saveAiAgentScenario?: Maybe<AiAgentScenario>;
     saveAiAgentUseCase: AiAgentUseCase;
+    setAiAgentBusinessHours: AiAgentBusinessHours;
     setAiAgentRetentionPolicy: AiAgentRetentionPolicy;
     unpublishAiAgentVersion: Array<AiAgentVersion>;
     unregisterAiAgentTool?: Maybe<Scalars['Boolean']['output']>;
@@ -1181,6 +1284,9 @@ export type MutationSaveAiAgentScenarioArgs = {
 export type MutationSaveAiAgentUseCaseArgs = {
     input: SaveAiAgentUseCaseInput;
 };
+export type MutationSetAiAgentBusinessHoursArgs = {
+    input: SetAiAgentBusinessHoursInput;
+};
 export type MutationSetAiAgentRetentionPolicyArgs = {
     input: AiAgentRetentionPolicyInput;
 };
@@ -1235,6 +1341,7 @@ export type PageInfo = {
     next?: Maybe<Scalars['Base64']['output']>;
 };
 export declare enum ParameterGrounding {
+    Chosen = "chosen",
     Free = "free",
     Required = "required"
 }
@@ -1248,7 +1355,9 @@ export type QnAInstance = {
     updatedAt: Scalars['DateTime']['output'];
 };
 export type Query = {
+    aiAgentApprovalQueueAlerts: Array<AiAgentApprovalQueueAlert>;
     aiAgentAuthoringRules: AiAgentAuthoringRules;
+    aiAgentBusinessHours: AiAgentBusinessHours;
     aiAgentCheckLimits: AiAgentCheckLimits;
     aiAgentConversationMetrics: AiAgentConversationMetricsPage;
     aiAgentConversationOutcome?: Maybe<AiAgentConversationOutcome>;
@@ -1259,6 +1368,7 @@ export type Query = {
     aiAgentRetentionPolicy: AiAgentRetentionPolicy;
     aiAgentRoutingPreview: AiAgentRoutingPreview;
     aiAgentTrace: Array<AiAgentTrace>;
+    aiAgentTranscript: Array<AiAgentTranscriptMessage>;
     aiAgentUseCaseOverlap: AiAgentUseCaseOverlap;
     app?: Maybe<Scalars['DRN']['output']>;
     getAiAgentCheckRun?: Maybe<AiAgentCheckRun>;
@@ -1305,6 +1415,10 @@ export type QueryAiAgentTraceArgs = {
     conversationId?: InputMaybe<Scalars['ID']['input']>;
     sessionId: Scalars['ID']['input'];
 };
+export type QueryAiAgentTranscriptArgs = {
+    conversationId?: InputMaybe<Scalars['ID']['input']>;
+    sessionId: Scalars['ID']['input'];
+};
 export type QueryAiAgentUseCaseOverlapArgs = {
     aiAgentId: Scalars['ID']['input'];
 };
@@ -1381,6 +1495,7 @@ export type ResolveAiAgentApprovalInput = {
 };
 export type SaveAiAgentProcedureInput = {
     aiAgentId: Scalars['ID']['input'];
+    approvalQueueId?: InputMaybe<Scalars['String']['input']>;
     approvedReplyTemplate?: InputMaybe<Scalars['String']['input']>;
     contingency: Scalars['String']['input'];
     continuesAfterApproval?: InputMaybe<Scalars['Boolean']['input']>;
@@ -1436,6 +1551,10 @@ export type SearchResultsStats = {
     searchTime: Scalars['Float']['output'];
     totalPages: Scalars['Float']['output'];
 };
+export type SetAiAgentBusinessHoursInput = {
+    days?: InputMaybe<Array<AiAgentBusinessHoursDayInput>>;
+    source: AiAgentBusinessHoursSource;
+};
 export type StringMatcher = {
     btw?: Maybe<Array<Maybe<Scalars['String']['output']>>>;
     ct?: Maybe<Scalars['String']['output']>;
@@ -1514,6 +1633,10 @@ export declare enum ToolParameterType {
 export declare enum Typenames {
     AiAgentAnswerCache = "AiAgentAnswerCache",
     AiAgentApproval = "AiAgentApproval",
+    AiAgentApprovalQueueCatalog = "AiAgentApprovalQueueCatalog",
+    AiAgentApprovalSessionLock = "AiAgentApprovalSessionLock",
+    AiAgentApprovalTaskKey = "AiAgentApprovalTaskKey",
+    AiAgentBusinessHours = "AiAgentBusinessHours",
     AiAgentCheckRun = "AiAgentCheckRun",
     AiAgentConsumption = "AiAgentConsumption",
     AiAgentConsumptionMark = "AiAgentConsumptionMark",
@@ -1556,9 +1679,9 @@ export type UpdateQnAInstanceInput = {
     name?: InputMaybe<Scalars['String']['input']>;
     tryToReplyOnTransition?: InputMaybe<Scalars['Boolean']['input']>;
 };
-export type AiAgentSummaryFragment = Pick<AiAgentSummary, 'aiAgentId' | 'name' | 'liveVersion' | 'channels' | 'updatedAt' | 'queuedApprovals' | 'status'>;
+export type AiAgentSummaryFragment = Pick<AiAgentSummary, 'aiAgentId' | 'name' | 'liveVersion' | 'channels' | 'updatedAt' | 'queuedApprovals' | 'hasHumanIntervention' | 'status'>;
 export type AiAgentVersionFragment = Pick<AiAgentVersion, 'aiAgentId' | 'version' | 'status' | 'createdAt'>;
-export type AiAgentSpecFragment = (Pick<AiAgentSpec, 'can' | 'cannot' | 'knowledgeBaseIds' | 'knowledgeFallback' | 'toolIds' | 'channels' | 'typingIndicator'> & {
+export type AiAgentSpecFragment = (Pick<AiAgentSpec, 'can' | 'cannot' | 'knowledgeBaseIds' | 'knowledgeFallback' | 'toolIds' | 'channels' | 'typingIndicator' | 'approvalRouting'> & {
     identity: Pick<AiAgentIdentity, 'displayName' | 'role' | 'tone' | 'toneNotes' | 'openingMessage' | 'outOfScopeBehaviour'>;
     budget: Pick<AiAgentBudget, 'maxSteps' | 'maxToolCalls' | 'maxTokens' | 'maxCostMicroUsd' | 'maxPeriodCostMicroUsd' | 'onExceeded'>;
     handoff?: Maybe<Pick<AiAgentHandoff, 'transition' | 'target' | 'toolFailureMessage'>>;
@@ -1628,7 +1751,7 @@ export type RemoveAiAgentMutationVariables = Exact<{
 }>;
 export type RemoveAiAgentMutation = Pick<Mutation, 'removeAiAgent'>;
 export type AiAgentUseCaseFragment = Pick<AiAgentUseCase, 'id' | 'name' | 'subjectDescription' | 'procedureId' | 'tag' | 'status' | 'updatedAt'>;
-export type AiAgentProcedureFragment = (Pick<AiAgentProcedure, 'id' | 'name' | 'guidanceSteps' | 'toolIds' | 'contingency' | 'executionAutonomy' | 'endsConversationAfterInforming' | 'continuesAfterApproval' | 'approvedReplyTemplate' | 'deniedReplyTemplate' | 'expiredReplyTemplate' | 'replyEmailSubject' | 'objective' | 'nextStep' | 'status' | 'updatedAt'> & {
+export type AiAgentProcedureFragment = (Pick<AiAgentProcedure, 'id' | 'name' | 'guidanceSteps' | 'toolIds' | 'contingency' | 'executionAutonomy' | 'endsConversationAfterInforming' | 'continuesAfterApproval' | 'approvalQueueId' | 'approvedReplyTemplate' | 'deniedReplyTemplate' | 'expiredReplyTemplate' | 'replyEmailSubject' | 'objective' | 'nextStep' | 'status' | 'updatedAt'> & {
     objections: Array<Pick<AiAgentObjection, 'objection' | 'response'>>;
 });
 export type AiAgentToolFragment = (Pick<AiAgentTool, 'toolId' | 'name' | 'description' | 'effect' | 'availability' | 'requiresAuthenticatedCustomer' | 'onFailure' | 'concludedWhen' | 'emptyResultMessage' | 'customerScope' | 'returns' | 'deliverAsIs' | 'approvalMode'> & {
@@ -1637,6 +1760,7 @@ export type AiAgentToolFragment = (Pick<AiAgentTool, 'toolId' | 'name' | 'descri
     parameters: Array<Pick<AiAgentToolParameter, 'name' | 'type' | 'required' | 'description' | 'grounding' | 'format'>>;
 });
 export type AiAgentTraceFragment = (Pick<AiAgentTrace, 'sessionId' | 'turn' | 'aiAgentId' | 'agentVersion' | 'input' | 'promptBuilderVersion' | 'platformTextVersions' | 'identificationRequired' | 'promptFingerprint' | 'knowledgeOrigins' | 'knowledgeQuery' | 'outcome' | 'haltReason' | 'handoffHeld' | 'unbackedClaim' | 'unbackedClaimKinds' | 'steps' | 'answer' | 'startedAt' | 'model' | 'reasoningEffort'> & {
+    agentPromptTexts: Array<Pick<AiAgentPlatformTextRef, 'key' | 'scope' | 'version'>>;
     excludedTools?: Maybe<Array<AiAgentToolExclusionFragment>>;
     toolCalls: Array<Pick<AiAgentTracedToolCall, 'toolId' | 'name' | 'result' | 'ok' | 'empty' | 'connection' | 'errorClass' | 'held'>>;
 });
@@ -1700,6 +1824,29 @@ export type AiAgentRetentionPolicyQuery = {
         days: Pick<AiAgentRetentionDays, 'transcript' | 'session_state' | 'long_term_memory'>;
     });
 };
+export type AiAgentBusinessHoursFragment = (Pick<AiAgentBusinessHours, 'source' | 'product' | 'recordId' | 'status' | 'alert' | 'receivedAt'> & {
+    days: Array<(Pick<AiAgentBusinessHoursDay, 'weekday' | 'enabled'> & {
+        slots: Array<Pick<AiAgentBusinessHoursSlot, 'start' | 'end'>>;
+    })>;
+});
+export type SetAiAgentBusinessHoursMutationVariables = Exact<{
+    input: SetAiAgentBusinessHoursInput;
+}>;
+export type SetAiAgentBusinessHoursMutation = {
+    setAiAgentBusinessHours: AiAgentBusinessHoursFragment;
+};
+export type AiAgentApprovalQueueAlertsQueryVariables = Exact<{
+    [key: string]: never;
+}>;
+export type AiAgentApprovalQueueAlertsQuery = {
+    aiAgentApprovalQueueAlerts: Array<Pick<AiAgentApprovalQueueAlert, 'aiAgentId' | 'procedureId' | 'procedureName' | 'approvalQueueId'>>;
+};
+export type AiAgentBusinessHoursQueryVariables = Exact<{
+    [key: string]: never;
+}>;
+export type AiAgentBusinessHoursQuery = {
+    aiAgentBusinessHours: AiAgentBusinessHoursFragment;
+};
 export type AiAgentConversationMetricsQueryVariables = Exact<{
     input: AiAgentConversationMetricsInput;
 }>;
@@ -1906,6 +2053,14 @@ export type AiAgentKnowledgeBasesQueryVariables = Exact<{
 export type AiAgentKnowledgeBasesQuery = {
     aiAgentKnowledgeBases: Array<Pick<AiAgentKnowledgeBase, 'id' | 'title' | 'isPublic'>>;
 };
+export type AiAgentTranscriptMessageFragment = Pick<AiAgentTranscriptMessage, 'author' | 'text' | 'startedAt'>;
+export type AiAgentTranscriptQueryVariables = Exact<{
+    sessionId: Scalars['ID']['input'];
+    conversationId?: InputMaybe<Scalars['ID']['input']>;
+}>;
+export type AiAgentTranscriptQuery = {
+    aiAgentTranscript: Array<AiAgentTranscriptMessageFragment>;
+};
 export type ExtractImageMetadataMutationVariables = Exact<{
     input: ExtractImageMetadataInput;
 }>;
@@ -1995,25 +2150,27 @@ export type RemoveQnAInstanceMutationVariables = Exact<{
 export type RemoveQnAInstanceMutation = {
     removeQnAInstance?: Maybe<QnaFragmentFragment>;
 };
-export declare const AiAgentSummaryFragmentDoc = "\n    fragment aiAgentSummary on AiAgentSummary {\n  aiAgentId\n  name\n  liveVersion\n  channels\n  updatedAt\n  queuedApprovals\n  status\n}\n    ";
+export declare const AiAgentSummaryFragmentDoc = "\n    fragment aiAgentSummary on AiAgentSummary {\n  aiAgentId\n  name\n  liveVersion\n  channels\n  updatedAt\n  queuedApprovals\n  hasHumanIntervention\n  status\n}\n    ";
 export declare const AiAgentVersionFragmentDoc = "\n    fragment aiAgentVersion on AiAgentVersion {\n  aiAgentId\n  version\n  status\n  createdAt\n}\n    ";
-export declare const AiAgentSpecFragmentDoc = "\n    fragment aiAgentSpec on AiAgentSpec {\n  identity {\n    displayName\n    role\n    tone\n    toneNotes\n    openingMessage\n    outOfScopeBehaviour\n  }\n  can\n  cannot\n  knowledgeBaseIds\n  knowledgeFallback\n  toolIds\n  budget {\n    maxSteps\n    maxToolCalls\n    maxTokens\n    maxCostMicroUsd\n    maxPeriodCostMicroUsd\n    onExceeded\n  }\n  handoff {\n    transition\n    target\n    toolFailureMessage\n  }\n  insistence {\n    retriesAfterRefusal\n    handoffOnRequest\n  }\n  channels\n  conversationTiming {\n    channel\n    abandonAfterMs\n    remindAfterMs\n    metaWindowMs\n    reminderMessage\n    renewalMessage\n  }\n  typingIndicator\n}\n    ";
+export declare const AiAgentSpecFragmentDoc = "\n    fragment aiAgentSpec on AiAgentSpec {\n  identity {\n    displayName\n    role\n    tone\n    toneNotes\n    openingMessage\n    outOfScopeBehaviour\n  }\n  can\n  cannot\n  knowledgeBaseIds\n  knowledgeFallback\n  toolIds\n  budget {\n    maxSteps\n    maxToolCalls\n    maxTokens\n    maxCostMicroUsd\n    maxPeriodCostMicroUsd\n    onExceeded\n  }\n  handoff {\n    transition\n    target\n    toolFailureMessage\n  }\n  insistence {\n    retriesAfterRefusal\n    handoffOnRequest\n  }\n  channels\n  conversationTiming {\n    channel\n    abandonAfterMs\n    remindAfterMs\n    metaWindowMs\n    reminderMessage\n    renewalMessage\n  }\n  typingIndicator\n  approvalRouting\n}\n    ";
 export declare const AiAgentToolExclusionFragmentDoc = "\n    fragment aiAgentToolExclusion on AiAgentToolExclusion {\n  toolId\n  reason\n}\n    ";
 export declare const AiAgentVersionWithSpecFragmentDoc = "\n    fragment aiAgentVersionWithSpec on AiAgentVersion {\n  aiAgentId\n  version\n  status\n  createdAt\n  spec {\n    ...aiAgentSpec\n  }\n  excludedTools {\n    ...aiAgentToolExclusion\n  }\n}\n    ";
 export declare const AiAgentListingMetricsFieldsFragmentDoc = "\n    fragment aiAgentListingMetricsFields on AiAgentListingMetrics {\n  aiAgentId\n  conversations\n  conversationsResolved\n  conversationsHandoffRequested\n  resolutionRate\n  resolvedRate\n  costMicroUsd\n}\n    ";
 export declare const AiAgentUseCaseFragmentDoc = "\n    fragment aiAgentUseCase on AiAgentUseCase {\n  id\n  name\n  subjectDescription\n  procedureId\n  tag\n  status\n  updatedAt\n}\n    ";
-export declare const AiAgentProcedureFragmentDoc = "\n    fragment aiAgentProcedure on AiAgentProcedure {\n  id\n  name\n  guidanceSteps\n  toolIds\n  contingency\n  executionAutonomy\n  endsConversationAfterInforming\n  continuesAfterApproval\n  approvedReplyTemplate\n  deniedReplyTemplate\n  expiredReplyTemplate\n  replyEmailSubject\n  objective\n  nextStep\n  objections {\n    objection\n    response\n  }\n  status\n  updatedAt\n}\n    ";
+export declare const AiAgentProcedureFragmentDoc = "\n    fragment aiAgentProcedure on AiAgentProcedure {\n  id\n  name\n  guidanceSteps\n  toolIds\n  contingency\n  executionAutonomy\n  endsConversationAfterInforming\n  continuesAfterApproval\n  approvalQueueId\n  approvedReplyTemplate\n  deniedReplyTemplate\n  expiredReplyTemplate\n  replyEmailSubject\n  objective\n  nextStep\n  objections {\n    objection\n    response\n  }\n  status\n  updatedAt\n}\n    ";
 export declare const AiAgentToolFragmentDoc = "\n    fragment aiAgentTool on AiAgentTool {\n  toolId\n  name\n  description\n  effect\n  availability\n  requiresAuthenticatedCustomer\n  onFailure\n  concludedWhen\n  emptyResultMessage\n  customerScope\n  recordOwner {\n    listPath\n    ownerField\n    ownerParameters\n  }\n  returns\n  deliverAsIs\n  approvalMode\n  confirmation {\n    summaryField\n    tokenField\n    tokenArg\n  }\n  parameters {\n    name\n    type\n    required\n    description\n    grounding\n    format\n  }\n}\n    ";
-export declare const AiAgentTraceFragmentDoc = "\n    fragment aiAgentTrace on AiAgentTrace {\n  sessionId\n  turn\n  aiAgentId\n  agentVersion\n  input\n  promptBuilderVersion\n  platformTextVersions\n  identificationRequired\n  promptFingerprint\n  knowledgeOrigins\n  knowledgeQuery\n  outcome\n  haltReason\n  handoffHeld\n  unbackedClaim\n  unbackedClaimKinds\n  steps\n  answer\n  startedAt\n  model\n  reasoningEffort\n  excludedTools {\n    ...aiAgentToolExclusion\n  }\n  toolCalls {\n    toolId\n    name\n    result\n    ok\n    empty\n    connection\n    errorClass\n    held\n  }\n}\n    ";
+export declare const AiAgentTraceFragmentDoc = "\n    fragment aiAgentTrace on AiAgentTrace {\n  sessionId\n  turn\n  aiAgentId\n  agentVersion\n  input\n  promptBuilderVersion\n  platformTextVersions\n  agentPromptTexts {\n    key\n    scope\n    version\n  }\n  identificationRequired\n  promptFingerprint\n  knowledgeOrigins\n  knowledgeQuery\n  outcome\n  haltReason\n  handoffHeld\n  unbackedClaim\n  unbackedClaimKinds\n  steps\n  answer\n  startedAt\n  model\n  reasoningEffort\n  excludedTools {\n    ...aiAgentToolExclusion\n  }\n  toolCalls {\n    toolId\n    name\n    result\n    ok\n    empty\n    connection\n    errorClass\n    held\n  }\n}\n    ";
 export declare const AiAgentScenarioFragmentDoc = "\n    fragment aiAgentScenario on AiAgentScenario {\n  scenarioId\n  description\n  customerId\n  turns\n  expectations\n}\n    ";
+export declare const AiAgentBusinessHoursFragmentDoc = "\n    fragment aiAgentBusinessHours on AiAgentBusinessHours {\n  source\n  product\n  recordId\n  days {\n    weekday\n    enabled\n    slots {\n      start\n      end\n    }\n  }\n  status\n  alert\n  receivedAt\n}\n    ";
 export declare const AiAgentDashboardIndicatorFragmentDoc = "\n    fragment aiAgentDashboardIndicator on AiAgentDashboardIndicator {\n  value\n  polarity\n  variation {\n    unit\n    value\n  }\n}\n    ";
 export declare const AiAgentDashboardSentimentFragmentDoc = "\n    fragment aiAgentDashboardSentiment on AiAgentDashboardSentiment {\n  sentiment\n  count\n  percent\n  polarity\n  variation {\n    unit\n    value\n  }\n}\n    ";
 export declare const AiAgentDashboardContactReasonFragmentDoc = "\n    fragment aiAgentDashboardContactReason on AiAgentDashboardContactReason {\n  key\n  count\n  percent\n}\n    ";
 export declare const AiAgentApprovalFragmentDoc = "\n    fragment aiAgentApproval on AiAgentApproval {\n  aiAgentId\n  sessionId\n  toolId\n  toolName\n  args\n  channelId\n  customerId\n  requestedAt\n  expiresAt\n  status\n  decidedBy\n  decidedByName\n  decidedAt\n}\n    ";
 export declare const AiAgentCheckRunFragmentDoc = "\n    fragment aiAgentCheckRun on AiAgentCheckRun {\n  runId\n  aiAgentId\n  version\n  status\n  requestedAt\n  startedAt\n  finishedAt\n  totalRuns\n  completedRuns\n  error\n  excludedTools {\n    ...aiAgentToolExclusion\n  }\n  result {\n    safeToPublish\n    authoring {\n      useCases\n      procedures\n      updatedAt\n    }\n    reports {\n      scenarioId\n      runs\n      cut\n      measured\n      passed\n      rate\n      handoffReasons {\n        key\n        count\n      }\n      turns {\n        turn\n        runs\n        answered\n        grounded\n        blocked\n        identificationRequired\n        toolNames {\n          key\n          count\n        }\n        rejectedCalls {\n          toolName\n          reason\n          count\n        }\n        heldCalls {\n          key\n          count\n        }\n        blockCategories {\n          key\n          count\n        }\n      }\n    }\n    regressions {\n      scenarioId\n      before\n      after\n    }\n  }\n}\n    ";
+export declare const AiAgentTranscriptMessageFragmentDoc = "\n    fragment aiAgentTranscriptMessage on AiAgentTranscriptMessage {\n  author\n  text\n  startedAt\n}\n    ";
 export declare const NlpInstanceFragmentDoc = "\n    fragment nlpInstance on NlpInstance {\n  id\n  name\n  drn\n  options {\n    transition\n    samples\n  }\n  createdAt\n  updatedAt\n}\n    ";
 export declare const QnaFragmentFragmentDoc = "\n    fragment qnaFragment on QnAInstance {\n  id\n  name\n  drn\n  credentialsId\n  tryToReplyOnTransition\n  createdAt\n  updatedAt\n}\n    ";
-export declare const ListAiAgentsDocument = "\n    query listAiAgents {\n  listAiAgents {\n    ...aiAgentSummary\n  }\n}\n    \n    fragment aiAgentSummary on AiAgentSummary {\n  aiAgentId\n  name\n  liveVersion\n  channels\n  updatedAt\n  queuedApprovals\n  status\n}\n    ";
+export declare const ListAiAgentsDocument = "\n    query listAiAgents {\n  listAiAgents {\n    ...aiAgentSummary\n  }\n}\n    \n    fragment aiAgentSummary on AiAgentSummary {\n  aiAgentId\n  name\n  liveVersion\n  channels\n  updatedAt\n  queuedApprovals\n  hasHumanIntervention\n  status\n}\n    ";
 export declare const ListAiAgentVersionsDocument = "\n    query listAiAgentVersions($aiAgentId: ID!) {\n  listAiAgentVersions(aiAgentId: $aiAgentId) {\n    ...aiAgentVersion\n  }\n}\n    \n    fragment aiAgentVersion on AiAgentVersion {\n  aiAgentId\n  version\n  status\n  createdAt\n}\n    ";
 export declare const AiAgentListingMetricsDocument = "\n    query aiAgentListingMetrics($input: AiAgentMetricsWindowInput!) {\n  aiAgentListingMetrics(input: $input) {\n    ...aiAgentListingMetricsFields\n  }\n}\n    \n    fragment aiAgentListingMetricsFields on AiAgentListingMetrics {\n  aiAgentId\n  conversations\n  conversationsResolved\n  conversationsHandoffRequested\n  resolutionRate\n  resolvedRate\n  costMicroUsd\n}\n    ";
 export declare const DraftAiAgentDocument = "\n    mutation draftAiAgent($input: DraftAiAgentInput!) {\n  draftAiAgent(input: $input) {\n    ...aiAgentVersion\n    excludedTools {\n      ...aiAgentToolExclusion\n    }\n  }\n}\n    \n    fragment aiAgentVersion on AiAgentVersion {\n  aiAgentId\n  version\n  status\n  createdAt\n}\n    \n\n    fragment aiAgentToolExclusion on AiAgentToolExclusion {\n  toolId\n  reason\n}\n    ";
@@ -2023,20 +2180,23 @@ export declare const RollbackAiAgentVersionDocument = "\n    mutation rollbackAi
 export declare const RemoveAiAgentVersionDocument = "\n    mutation removeAiAgentVersion($input: AiAgentVersionRefInput!) {\n  removeAiAgentVersion(input: $input) {\n    ...aiAgentVersion\n  }\n}\n    \n    fragment aiAgentVersion on AiAgentVersion {\n  aiAgentId\n  version\n  status\n  createdAt\n}\n    ";
 export declare const RemoveAiAgentDocument = "\n    mutation removeAiAgent($input: AiAgentRefInput!) {\n  removeAiAgent(input: $input)\n}\n    ";
 export declare const ListAiAgentUseCasesDocument = "\n    query listAiAgentUseCases($aiAgentId: ID!) {\n  listAiAgentUseCases(aiAgentId: $aiAgentId) {\n    ...aiAgentUseCase\n  }\n}\n    \n    fragment aiAgentUseCase on AiAgentUseCase {\n  id\n  name\n  subjectDescription\n  procedureId\n  tag\n  status\n  updatedAt\n}\n    ";
-export declare const ListAiAgentProceduresDocument = "\n    query listAiAgentProcedures($aiAgentId: ID!) {\n  listAiAgentProcedures(aiAgentId: $aiAgentId) {\n    ...aiAgentProcedure\n  }\n}\n    \n    fragment aiAgentProcedure on AiAgentProcedure {\n  id\n  name\n  guidanceSteps\n  toolIds\n  contingency\n  executionAutonomy\n  endsConversationAfterInforming\n  continuesAfterApproval\n  approvedReplyTemplate\n  deniedReplyTemplate\n  expiredReplyTemplate\n  replyEmailSubject\n  objective\n  nextStep\n  objections {\n    objection\n    response\n  }\n  status\n  updatedAt\n}\n    ";
+export declare const ListAiAgentProceduresDocument = "\n    query listAiAgentProcedures($aiAgentId: ID!) {\n  listAiAgentProcedures(aiAgentId: $aiAgentId) {\n    ...aiAgentProcedure\n  }\n}\n    \n    fragment aiAgentProcedure on AiAgentProcedure {\n  id\n  name\n  guidanceSteps\n  toolIds\n  contingency\n  executionAutonomy\n  endsConversationAfterInforming\n  continuesAfterApproval\n  approvalQueueId\n  approvedReplyTemplate\n  deniedReplyTemplate\n  expiredReplyTemplate\n  replyEmailSubject\n  objective\n  nextStep\n  objections {\n    objection\n    response\n  }\n  status\n  updatedAt\n}\n    ";
 export declare const ListAiAgentToolsDocument = "\n    query listAiAgentTools {\n  listAiAgentTools {\n    ...aiAgentTool\n  }\n}\n    \n    fragment aiAgentTool on AiAgentTool {\n  toolId\n  name\n  description\n  effect\n  availability\n  requiresAuthenticatedCustomer\n  onFailure\n  concludedWhen\n  emptyResultMessage\n  customerScope\n  recordOwner {\n    listPath\n    ownerField\n    ownerParameters\n  }\n  returns\n  deliverAsIs\n  approvalMode\n  confirmation {\n    summaryField\n    tokenField\n    tokenArg\n  }\n  parameters {\n    name\n    type\n    required\n    description\n    grounding\n    format\n  }\n}\n    ";
 export declare const AiAgentUseCaseOverlapDocument = "\n    query aiAgentUseCaseOverlap($aiAgentId: ID!) {\n  aiAgentUseCaseOverlap(aiAgentId: $aiAgentId) {\n    threshold\n    pairs {\n      left\n      right\n      score\n    }\n  }\n}\n    ";
-export declare const AiAgentTraceDocument = "\n    query aiAgentTrace($sessionId: ID!, $conversationId: ID) {\n  aiAgentTrace(sessionId: $sessionId, conversationId: $conversationId) {\n    ...aiAgentTrace\n  }\n}\n    \n    fragment aiAgentTrace on AiAgentTrace {\n  sessionId\n  turn\n  aiAgentId\n  agentVersion\n  input\n  promptBuilderVersion\n  platformTextVersions\n  identificationRequired\n  promptFingerprint\n  knowledgeOrigins\n  knowledgeQuery\n  outcome\n  haltReason\n  handoffHeld\n  unbackedClaim\n  unbackedClaimKinds\n  steps\n  answer\n  startedAt\n  model\n  reasoningEffort\n  excludedTools {\n    ...aiAgentToolExclusion\n  }\n  toolCalls {\n    toolId\n    name\n    result\n    ok\n    empty\n    connection\n    errorClass\n    held\n  }\n}\n    \n\n    fragment aiAgentToolExclusion on AiAgentToolExclusion {\n  toolId\n  reason\n}\n    ";
+export declare const AiAgentTraceDocument = "\n    query aiAgentTrace($sessionId: ID!, $conversationId: ID) {\n  aiAgentTrace(sessionId: $sessionId, conversationId: $conversationId) {\n    ...aiAgentTrace\n  }\n}\n    \n    fragment aiAgentTrace on AiAgentTrace {\n  sessionId\n  turn\n  aiAgentId\n  agentVersion\n  input\n  promptBuilderVersion\n  platformTextVersions\n  agentPromptTexts {\n    key\n    scope\n    version\n  }\n  identificationRequired\n  promptFingerprint\n  knowledgeOrigins\n  knowledgeQuery\n  outcome\n  haltReason\n  handoffHeld\n  unbackedClaim\n  unbackedClaimKinds\n  steps\n  answer\n  startedAt\n  model\n  reasoningEffort\n  excludedTools {\n    ...aiAgentToolExclusion\n  }\n  toolCalls {\n    toolId\n    name\n    result\n    ok\n    empty\n    connection\n    errorClass\n    held\n  }\n}\n    \n\n    fragment aiAgentToolExclusion on AiAgentToolExclusion {\n  toolId\n  reason\n}\n    ";
 export declare const ListAiAgentScenariosDocument = "\n    query listAiAgentScenarios($aiAgentId: ID!) {\n  listAiAgentScenarios(aiAgentId: $aiAgentId) {\n    ...aiAgentScenario\n  }\n}\n    \n    fragment aiAgentScenario on AiAgentScenario {\n  scenarioId\n  description\n  customerId\n  turns\n  expectations\n}\n    ";
 export declare const ReindexAiAgentDashboardDocument = "\n    mutation reindexAiAgentDashboard($input: ReindexAiAgentDashboardInput!) {\n  reindexAiAgentDashboard(input: $input)\n}\n    ";
 export declare const SetAiAgentRetentionPolicyDocument = "\n    mutation setAiAgentRetentionPolicy($input: AiAgentRetentionPolicyInput!) {\n  setAiAgentRetentionPolicy(input: $input) {\n    days {\n      transcript\n      session_state\n      long_term_memory\n    }\n    masksPersonalData\n  }\n}\n    ";
 export declare const AiAgentRetentionPolicyDocument = "\n    query aiAgentRetentionPolicy {\n  aiAgentRetentionPolicy {\n    days {\n      transcript\n      session_state\n      long_term_memory\n    }\n    masksPersonalData\n  }\n}\n    ";
+export declare const SetAiAgentBusinessHoursDocument = "\n    mutation setAiAgentBusinessHours($input: SetAiAgentBusinessHoursInput!) {\n  setAiAgentBusinessHours(input: $input) {\n    ...aiAgentBusinessHours\n  }\n}\n    \n    fragment aiAgentBusinessHours on AiAgentBusinessHours {\n  source\n  product\n  recordId\n  days {\n    weekday\n    enabled\n    slots {\n      start\n      end\n    }\n  }\n  status\n  alert\n  receivedAt\n}\n    ";
+export declare const AiAgentApprovalQueueAlertsDocument = "\n    query aiAgentApprovalQueueAlerts {\n  aiAgentApprovalQueueAlerts {\n    aiAgentId\n    procedureId\n    procedureName\n    approvalQueueId\n  }\n}\n    ";
+export declare const AiAgentBusinessHoursDocument = "\n    query aiAgentBusinessHours {\n  aiAgentBusinessHours {\n    ...aiAgentBusinessHours\n  }\n}\n    \n    fragment aiAgentBusinessHours on AiAgentBusinessHours {\n  source\n  product\n  recordId\n  days {\n    weekday\n    enabled\n    slots {\n      start\n      end\n    }\n  }\n  status\n  alert\n  receivedAt\n}\n    ";
 export declare const AiAgentConversationMetricsDocument = "\n    query aiAgentConversationMetrics($input: AiAgentConversationMetricsInput!) {\n  aiAgentConversationMetrics(input: $input) {\n    items {\n      conversationId\n      sessionId\n      channel\n      turns\n      startedAt\n      lastTurnAt\n      totalTokens\n      costMicroUsd\n      durationMs\n      lastOutcome\n      state\n      status\n      subcategory\n      reversibleUntil\n      provisional\n      contactReason\n      contactReasonTag\n      channelType\n    }\n    total\n    limit\n    offset\n    facets {\n      name\n      values {\n        value\n        count\n      }\n    }\n    hasRiskAlerts\n    dateRange {\n      min\n      max\n    }\n    truncated\n  }\n}\n    ";
 export declare const AiAgentMetricsSeriesDocument = "\n    query aiAgentMetricsSeries($input: AiAgentMetricsSeriesInput!) {\n  aiAgentMetricsSeries(input: $input) {\n    points {\n      date\n      conversations\n      conversationsEligible\n      conversationsResolved\n      conversationsUnresolved\n      conversationsHandoffNeed\n      conversationsAbandoned\n      resolvedRate\n      unresolvedRate\n      handoffNeedRate\n      abandonmentRate\n    }\n    truncated\n  }\n}\n    ";
 export declare const AiAgentDashboardDocument = "\n    query aiAgentDashboard($input: AiAgentDashboardInput!) {\n  aiAgentDashboard(input: $input) {\n    aiAgentId\n    timezone\n    window {\n      from\n      to\n    }\n    previousWindow {\n      from\n      to\n    }\n    bucket\n    conversations {\n      ...aiAgentDashboardIndicator\n    }\n    resolved {\n      ...aiAgentDashboardIndicator\n    }\n    unresolved {\n      ...aiAgentDashboardIndicator\n    }\n    handoffProcedure {\n      ...aiAgentDashboardIndicator\n    }\n    handoffNeed {\n      ...aiAgentDashboardIndicator\n    }\n    qualifiedLead {\n      ...aiAgentDashboardIndicator\n    }\n    offerAccepted {\n      ...aiAgentDashboardIndicator\n    }\n    abandonment {\n      ...aiAgentDashboardIndicator\n    }\n    scoreBands {\n      band\n      count\n      percent\n      polarity\n      variation {\n        unit\n        value\n      }\n    }\n    agentScoreAvg\n    agentScoreAvgBand\n    analyzedConversations\n    conversationsProvisional\n    conversationsAwaitingClassification\n    hasActiveDispatches\n    activeDispatches {\n      sent {\n        ...aiAgentDashboardIndicator\n      }\n      answered {\n        ...aiAgentDashboardIndicator\n      }\n      unanswered {\n        ...aiAgentDashboardIndicator\n      }\n    }\n    sentimentAtStart {\n      ...aiAgentDashboardSentiment\n    }\n    sentimentAtEnd {\n      ...aiAgentDashboardSentiment\n    }\n    contactReasons {\n      all {\n        ...aiAgentDashboardContactReason\n      }\n      handoff {\n        ...aiAgentDashboardContactReason\n      }\n      abandonment {\n        ...aiAgentDashboardContactReason\n      }\n    }\n    procedures {\n      key\n      name\n      count\n      level\n    }\n    knowledgeGaps {\n      key\n      count\n      level\n    }\n    series {\n      date\n      endDate\n      conversations\n      conversationsEligible\n      conversationsResolved\n      conversationsUnresolved\n      conversationsHandoffNeed\n      conversationsAbandoned\n      resolvedRate\n      unresolvedRate\n      handoffNeedRate\n      abandonmentRate\n    }\n    truncated\n    analysesTruncated\n  }\n}\n    \n    fragment aiAgentDashboardIndicator on AiAgentDashboardIndicator {\n  value\n  polarity\n  variation {\n    unit\n    value\n  }\n}\n    \n\n    fragment aiAgentDashboardSentiment on AiAgentDashboardSentiment {\n  sentiment\n  count\n  percent\n  polarity\n  variation {\n    unit\n    value\n  }\n}\n    \n\n    fragment aiAgentDashboardContactReason on AiAgentDashboardContactReason {\n  key\n  count\n  percent\n}\n    ";
 export declare const AiAgentConversationOutcomeDocument = "\n    query aiAgentConversationOutcome($sessionId: ID!, $conversationId: ID) {\n  aiAgentConversationOutcome(\n    sessionId: $sessionId\n    conversationId: $conversationId\n  ) {\n    conversationId\n    sessionId\n    aiAgentId\n    agentVersion\n    resolution\n    resolutionDefinition\n    collectedData\n    collectedDataAvailable\n    turns\n    startedAt\n    lastTurnAt\n    haltReason\n    handoffReason\n    agentSummary\n    promisedNextStep\n    classification {\n      state\n      status\n      classification\n      subcategory\n      technicalFailure\n      eligibleForResolution\n      consumesAllowance\n      inactivityWindowMs\n      definitionVersion\n    }\n    channelType\n    reversibleUntil\n    actions {\n      toolId\n      name\n      ok\n      result\n      at\n    }\n    contactReason {\n      name\n      useCaseId\n      tag\n      other\n      source\n    }\n    analysis {\n      analysisVersion\n      failed\n      failureReason\n      sentimentStart\n      sentimentEnd\n      estimatedSatisfaction\n      riskAlerts\n      knowledgeGaps\n      repeatedInformation\n      humanRequests\n      contactReason\n      contactReasonId\n      contactReasonTag\n      contactReasonOther\n      contactReasonSource\n      summary\n      agentScore\n      agentScoreBand\n      agentClarity\n      customerEffortScore\n      model\n      costMicroUsd\n      analyzedAt\n    }\n  }\n}\n    ";
 export declare const SaveAiAgentUseCaseDocument = "\n    mutation saveAiAgentUseCase($input: SaveAiAgentUseCaseInput!) {\n  saveAiAgentUseCase(input: $input) {\n    ...aiAgentUseCase\n  }\n}\n    \n    fragment aiAgentUseCase on AiAgentUseCase {\n  id\n  name\n  subjectDescription\n  procedureId\n  tag\n  status\n  updatedAt\n}\n    ";
-export declare const SaveAiAgentProcedureDocument = "\n    mutation saveAiAgentProcedure($input: SaveAiAgentProcedureInput!) {\n  saveAiAgentProcedure(input: $input) {\n    ...aiAgentProcedure\n  }\n}\n    \n    fragment aiAgentProcedure on AiAgentProcedure {\n  id\n  name\n  guidanceSteps\n  toolIds\n  contingency\n  executionAutonomy\n  endsConversationAfterInforming\n  continuesAfterApproval\n  approvedReplyTemplate\n  deniedReplyTemplate\n  expiredReplyTemplate\n  replyEmailSubject\n  objective\n  nextStep\n  objections {\n    objection\n    response\n  }\n  status\n  updatedAt\n}\n    ";
+export declare const SaveAiAgentProcedureDocument = "\n    mutation saveAiAgentProcedure($input: SaveAiAgentProcedureInput!) {\n  saveAiAgentProcedure(input: $input) {\n    ...aiAgentProcedure\n  }\n}\n    \n    fragment aiAgentProcedure on AiAgentProcedure {\n  id\n  name\n  guidanceSteps\n  toolIds\n  contingency\n  executionAutonomy\n  endsConversationAfterInforming\n  continuesAfterApproval\n  approvalQueueId\n  approvedReplyTemplate\n  deniedReplyTemplate\n  expiredReplyTemplate\n  replyEmailSubject\n  objective\n  nextStep\n  objections {\n    objection\n    response\n  }\n  status\n  updatedAt\n}\n    ";
 export declare const RemoveAiAgentUseCaseDocument = "\n    mutation removeAiAgentUseCase($input: AiAgentAuthoringRefInput!) {\n  removeAiAgentUseCase(input: $input)\n}\n    ";
 export declare const RemoveAiAgentProcedureDocument = "\n    mutation removeAiAgentProcedure($input: AiAgentAuthoringRefInput!) {\n  removeAiAgentProcedure(input: $input)\n}\n    ";
 export declare const RememberAiAgentSessionFactsDocument = "\n    mutation rememberAiAgentSessionFacts($input: RememberAiAgentSessionFactsInput!) {\n  rememberAiAgentSessionFacts(input: $input)\n}\n    ";
@@ -2052,9 +2212,10 @@ export declare const CheckAiAgentVersionDocument = "\n    mutation checkAiAgentV
 export declare const GetAiAgentCheckRunDocument = "\n    query getAiAgentCheckRun($aiAgentId: ID!, $runId: ID!) {\n  getAiAgentCheckRun(aiAgentId: $aiAgentId, runId: $runId) {\n    ...aiAgentCheckRun\n  }\n}\n    \n    fragment aiAgentCheckRun on AiAgentCheckRun {\n  runId\n  aiAgentId\n  version\n  status\n  requestedAt\n  startedAt\n  finishedAt\n  totalRuns\n  completedRuns\n  error\n  excludedTools {\n    ...aiAgentToolExclusion\n  }\n  result {\n    safeToPublish\n    authoring {\n      useCases\n      procedures\n      updatedAt\n    }\n    reports {\n      scenarioId\n      runs\n      cut\n      measured\n      passed\n      rate\n      handoffReasons {\n        key\n        count\n      }\n      turns {\n        turn\n        runs\n        answered\n        grounded\n        blocked\n        identificationRequired\n        toolNames {\n          key\n          count\n        }\n        rejectedCalls {\n          toolName\n          reason\n          count\n        }\n        heldCalls {\n          key\n          count\n        }\n        blockCategories {\n          key\n          count\n        }\n      }\n    }\n    regressions {\n      scenarioId\n      before\n      after\n    }\n  }\n}\n    \n\n    fragment aiAgentToolExclusion on AiAgentToolExclusion {\n  toolId\n  reason\n}\n    ";
 export declare const AiAgentAuthoringRulesDocument = "\n    query aiAgentAuthoringRules {\n  aiAgentAuthoringRules {\n    maxAuthoredFieldLength\n    maxToneNotesLength\n    maxAutomaticMessageChars\n    maxReplySubjectChars\n    knowledgeFallbacks\n    defaultKnowledgeFallback\n  }\n}\n    ";
 export declare const AiAgentCheckLimitsDocument = "\n    query aiAgentCheckLimits($aiAgentId: ID!) {\n  aiAgentCheckLimits(aiAgentId: $aiAgentId) {\n    minRunsPerScenario\n    maxRunsPerScenario\n    maxSuiteRuns\n    scenarioCount\n  }\n}\n    ";
-export declare const AiAgentVersionSpecDocument = "\n    query aiAgentVersionSpec($aiAgentId: ID!) {\n  listAiAgentVersions(aiAgentId: $aiAgentId) {\n    ...aiAgentVersionWithSpec\n  }\n}\n    \n    fragment aiAgentVersionWithSpec on AiAgentVersion {\n  aiAgentId\n  version\n  status\n  createdAt\n  spec {\n    ...aiAgentSpec\n  }\n  excludedTools {\n    ...aiAgentToolExclusion\n  }\n}\n    \n\n    fragment aiAgentSpec on AiAgentSpec {\n  identity {\n    displayName\n    role\n    tone\n    toneNotes\n    openingMessage\n    outOfScopeBehaviour\n  }\n  can\n  cannot\n  knowledgeBaseIds\n  knowledgeFallback\n  toolIds\n  budget {\n    maxSteps\n    maxToolCalls\n    maxTokens\n    maxCostMicroUsd\n    maxPeriodCostMicroUsd\n    onExceeded\n  }\n  handoff {\n    transition\n    target\n    toolFailureMessage\n  }\n  insistence {\n    retriesAfterRefusal\n    handoffOnRequest\n  }\n  channels\n  conversationTiming {\n    channel\n    abandonAfterMs\n    remindAfterMs\n    metaWindowMs\n    reminderMessage\n    renewalMessage\n  }\n  typingIndicator\n}\n    \n\n    fragment aiAgentToolExclusion on AiAgentToolExclusion {\n  toolId\n  reason\n}\n    ";
+export declare const AiAgentVersionSpecDocument = "\n    query aiAgentVersionSpec($aiAgentId: ID!) {\n  listAiAgentVersions(aiAgentId: $aiAgentId) {\n    ...aiAgentVersionWithSpec\n  }\n}\n    \n    fragment aiAgentVersionWithSpec on AiAgentVersion {\n  aiAgentId\n  version\n  status\n  createdAt\n  spec {\n    ...aiAgentSpec\n  }\n  excludedTools {\n    ...aiAgentToolExclusion\n  }\n}\n    \n\n    fragment aiAgentSpec on AiAgentSpec {\n  identity {\n    displayName\n    role\n    tone\n    toneNotes\n    openingMessage\n    outOfScopeBehaviour\n  }\n  can\n  cannot\n  knowledgeBaseIds\n  knowledgeFallback\n  toolIds\n  budget {\n    maxSteps\n    maxToolCalls\n    maxTokens\n    maxCostMicroUsd\n    maxPeriodCostMicroUsd\n    onExceeded\n  }\n  handoff {\n    transition\n    target\n    toolFailureMessage\n  }\n  insistence {\n    retriesAfterRefusal\n    handoffOnRequest\n  }\n  channels\n  conversationTiming {\n    channel\n    abandonAfterMs\n    remindAfterMs\n    metaWindowMs\n    reminderMessage\n    renewalMessage\n  }\n  typingIndicator\n  approvalRouting\n}\n    \n\n    fragment aiAgentToolExclusion on AiAgentToolExclusion {\n  toolId\n  reason\n}\n    ";
 export declare const AiAgentRoutingPreviewDocument = "\n    query aiAgentRoutingPreview($input: AiAgentRoutingPreviewInput!) {\n  aiAgentRoutingPreview(input: $input) {\n    high\n    medium\n    examples {\n      message\n      useCaseId\n      score\n      confidence\n    }\n  }\n}\n    ";
 export declare const AiAgentKnowledgeBasesDocument = "\n    query aiAgentKnowledgeBases {\n  aiAgentKnowledgeBases {\n    id\n    title\n    isPublic\n  }\n}\n    ";
+export declare const AiAgentTranscriptDocument = "\n    query aiAgentTranscript($sessionId: ID!, $conversationId: ID) {\n  aiAgentTranscript(sessionId: $sessionId, conversationId: $conversationId) {\n    ...aiAgentTranscriptMessage\n  }\n}\n    \n    fragment aiAgentTranscriptMessage on AiAgentTranscriptMessage {\n  author\n  text\n  startedAt\n}\n    ";
 export declare const ExtractImageMetadataDocument = "\n    mutation extractImageMetadata($input: ExtractImageMetadataInput!) {\n  extractImageMetadata(input: $input) {\n    success\n    model\n    extractedMetadata\n    tokenUsage {\n      prompt\n      completion\n      total\n    }\n  }\n}\n    ";
 export declare const GetNlpInstanceDocument = "\n    query getNlpInstance($id: ID!) {\n  getNlpInstance(id: $id) {\n    ...nlpInstance\n  }\n}\n    \n    fragment nlpInstance on NlpInstance {\n  id\n  name\n  drn\n  options {\n    transition\n    samples\n  }\n  createdAt\n  updatedAt\n}\n    ";
 export declare const ListNlpInstancesDocument = "\n    query listNlpInstances {\n  listNlpInstances {\n    ...nlpInstance\n  }\n}\n    \n    fragment nlpInstance on NlpInstance {\n  id\n  name\n  drn\n  options {\n    transition\n    samples\n  }\n  createdAt\n  updatedAt\n}\n    ";
@@ -2088,6 +2249,9 @@ export declare function getSdk<C>(requester: Requester<C>): {
     reindexAiAgentDashboard(variables: ReindexAiAgentDashboardMutationVariables, options?: C): Promise<ReindexAiAgentDashboardMutation>;
     setAiAgentRetentionPolicy(variables: SetAiAgentRetentionPolicyMutationVariables, options?: C): Promise<SetAiAgentRetentionPolicyMutation>;
     aiAgentRetentionPolicy(variables?: AiAgentRetentionPolicyQueryVariables, options?: C): Promise<AiAgentRetentionPolicyQuery>;
+    setAiAgentBusinessHours(variables: SetAiAgentBusinessHoursMutationVariables, options?: C): Promise<SetAiAgentBusinessHoursMutation>;
+    aiAgentApprovalQueueAlerts(variables?: AiAgentApprovalQueueAlertsQueryVariables, options?: C): Promise<AiAgentApprovalQueueAlertsQuery>;
+    aiAgentBusinessHours(variables?: AiAgentBusinessHoursQueryVariables, options?: C): Promise<AiAgentBusinessHoursQuery>;
     aiAgentConversationMetrics(variables: AiAgentConversationMetricsQueryVariables, options?: C): Promise<AiAgentConversationMetricsQuery>;
     aiAgentMetricsSeries(variables: AiAgentMetricsSeriesQueryVariables, options?: C): Promise<AiAgentMetricsSeriesQuery>;
     aiAgentDashboard(variables: AiAgentDashboardQueryVariables, options?: C): Promise<AiAgentDashboardQuery>;
@@ -2112,6 +2276,7 @@ export declare function getSdk<C>(requester: Requester<C>): {
     aiAgentVersionSpec(variables: AiAgentVersionSpecQueryVariables, options?: C): Promise<AiAgentVersionSpecQuery>;
     aiAgentRoutingPreview(variables: AiAgentRoutingPreviewQueryVariables, options?: C): Promise<AiAgentRoutingPreviewQuery>;
     aiAgentKnowledgeBases(variables?: AiAgentKnowledgeBasesQueryVariables, options?: C): Promise<AiAgentKnowledgeBasesQuery>;
+    aiAgentTranscript(variables: AiAgentTranscriptQueryVariables, options?: C): Promise<AiAgentTranscriptQuery>;
     extractImageMetadata(variables: ExtractImageMetadataMutationVariables, options?: C): Promise<ExtractImageMetadataMutation>;
     getNlpInstance(variables: GetNlpInstanceQueryVariables, options?: C): Promise<GetNlpInstanceQuery>;
     listNlpInstances(variables?: ListNlpInstancesQueryVariables, options?: C): Promise<ListNlpInstancesQuery>;