@devrev-computer/skills 1.0.0

package/skills/create-workflow-template/operations/schemas/article_updated.md

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+# `article_updated` — Schema Reference
+
+## Input Port: `input`
+
+- **`fields_to_watch`** (`[]uenum`) **REQUIRED** — Fields to watch for changes. The trigger will only be fired if any of these fields are updated.
+
+## Output Port: `output`
+
+- **`applies_to_parts`** (`[]composite`)
+  - Composite: `_gen:part-summary`
+  - **`display_id`** (`text`) — Human-readable object ID unique to the Dev organization.
+  - **`name`** (`text`) **REQUIRED** — Name of the part.
+  - **`type`** (`enum`) **REQUIRED**
+    - Allowed: `capability`, `enhancement`, `feature`, `linkable`, `product`, `runnable`
+  - **`id`** (`id`) **REQUIRED** — Globally unique object ID.
+    - ID type: `capability`, `feature`, `product`, `runnable`, `linkable`, `enhancement`
+- **`article_type`** (`enum`) — Type of the article.
+  - Allowed: `article`, `content_block`, `page`
+- **`authored_by`** (`[]composite`)
+  - Composite: `_gen:user-summary`
+  - **`display_id`** (`text`) — Human-readable object ID unique to the Dev organization.
+  - **`display_name`** (`text`) — The user's display name. The name is non-unique and mutable.
+  - **`display_picture`** (`composite`)
+    - Composite: `_gen:display_picture`
+  - **`email`** (`text`) — Email address of the user.
+  - **`external_ref`** (`text`) — External ref is a mutable unique identifier for a user within the Rev organization from your primary customer record. If none is available, a good alternative is the email address/phone number which could uniquely identify the user. If none is specified, a system-generated identifier will be assigned to the user.
+  - **`full_name`** (`text`) — Full name of the user.
+  - **`state`** (`enum`) — State of the user.
+    - Allowed: `active`, `deactivated`, `deleted`, `locked`, `shadow`, `unassigned`
+  - **`type`** (`enum`) **REQUIRED**
+    - Allowed: `dev_user`, `rev_user`, `service_account`, `sys_user`
+  - **`id`** (`id`) **REQUIRED** — Globally unique object ID.
+    - ID type: `devu`, `sysu`, `svcacc`
+- **`created_by`** (`composite`)
+  - Composite: `_gen:created_by`
+  - **`display_id`** (`text`) — Human-readable object ID unique to the Dev organization.
+  - **`display_name`** (`text`) — The user's display name. The name is non-unique and mutable.
+  - **`email`** (`text`) — Email address of the user.
+  - **`full_name`** (`text`) — Full name of the user.
+  - **`state`** (`enum`) — State of the user.
+    - Allowed: `active`, `deactivated`, `deleted`, `locked`, `shadow`, `unassigned`
+  - **`id`** (`id`) **REQUIRED** — Globally unique object ID.
+    - ID type: `devu`, `sysu`, `svcacc`
+  - **`type`** (`enum`) **REQUIRED** — Type of the user.
+    - Allowed: `dev_user`, `service_account`, `sys_user`
+- **`created_date`** (`timestamp`) — Timestamp when the article was created.
+- **`description`** (`text`) — The description of the article.
+- **`display_id`** (`text`) — Human-readable object ID unique to the Dev organization.
+- **`extracted_content`** (`[]composite`)
+  - Composite: `_gen:artifact-summary`
+  - **`display_id`** (`text`) — Human-readable object ID unique to the Dev organization.
+  - **`file`** (`composite`) — Defines a file object.
+    - Composite: `_gen:file`
+  - **`id`** (`id`) **REQUIRED** — Globally unique object ID.
+    - ID type: `artifact`
+- **`owned_by`** (`[]composite`) **REQUIRED**
+  - Composite: `_gen:user-summary`
+  - **`display_id`** (`text`) — Human-readable object ID unique to the Dev organization.
+  - **`display_name`** (`text`) — The user's display name. The name is non-unique and mutable.
+  - **`display_picture`** (`composite`)
+    - Composite: `_gen:display_picture`
+  - **`email`** (`text`) — Email address of the user.
+  - **`external_ref`** (`text`) — External ref is a mutable unique identifier for a user within the Rev organization from your primary customer record. If none is available, a good alternative is the email address/phone number which could uniquely identify the user. If none is specified, a system-generated identifier will be assigned to the user.
+  - **`full_name`** (`text`) — Full name of the user.
+  - **`state`** (`enum`) — State of the user.
+    - Allowed: `active`, `deactivated`, `deleted`, `locked`, `shadow`, `unassigned`
+  - **`type`** (`enum`) **REQUIRED**
+    - Allowed: `dev_user`, `rev_user`, `service_account`, `sys_user`
+  - **`id`** (`id`) **REQUIRED** — Globally unique object ID.
+    - ID type: `devu`, `sysu`, `svcacc`
+- **`parent`** (`composite`)
+  - Composite: `_gen:parent`
+  - **`display_id`** (`text`) — Human-readable object ID unique to the Dev organization.
+  - **`title`** (`text`) — Title of the directory.
+  - **`id`** (`id`) **REQUIRED** — Globally unique object ID.
+    - ID type: `directory`
+- **`rank`** (`text`) — Rank of the article.
+- **`resource`** (`composite`) — Resource details.
+  - Composite: `_gen:resource`
+  - **`artifacts`** (`[]composite`)
+    - Composite: `_gen:artifact-summary`
+  - **`url`** (`text`) — URL of the resource (relevant only for type url).
+- **`scope`** (`composite`) — The properties of an enum value.
+  - Composite: `_gen:scope`
+  - **`id`** (`int`) **REQUIRED** — The unique ID of the enum value.
+  - **`label`** (`text`) **REQUIRED** — The display label of the enum value.
+  - **`ordinal`** (`int`) **REQUIRED** — Used for determining the relative order of the enum value.
+  - **`value`** (`json_value`) — The actual value of the enum value.
+- **`status`** (`enum`) — Status of the article.
+  - Allowed: `archived`, `draft`, `published`, `review_needed`
+- **`tags`** (`[]composite`) — Tags associated with the article.
+  - Composite: `_gen:tags`
+  - **`tag`** (`composite`)
+    - Composite: `_gen:tag`
+- **`title`** (`text`) — Title of the article.
+- **`old_article`** (`composite`) — Old article object
+  - Composite: `_gen:implicit:article`
+  - **`applies_to_parts`** (`[]composite`)
+    - Composite: `_gen:part-summary`
+  - **`article_type`** (`enum`) — Type of the article.
+    - Allowed: `article`, `content_block`, `page`
+  - **`authored_by`** (`[]composite`)
+    - Composite: `_gen:user-summary`
+  - **`created_by`** (`composite`)
+    - Composite: `_gen:created_by`
+  - **`created_date`** (`timestamp`) — Timestamp when the object was created.
+  - **`description`** (`text`) — Description of the article.
+  - **`display_id`** (`text`) — Human-readable object ID unique to the Dev organization.
+  - **`extracted_content`** (`[]composite`)
+    - Composite: `_gen:artifact-summary`
+  - **`modified_by`** (`composite`)
+    - Composite: `_gen:modified_by`
+  - **`modified_date`** (`timestamp`) — Timestamp when the object was last modified.
+  - **`num_downvotes`** (`int`) — Number of downvotes on the article.
+  - **`num_upvotes`** (`int`) — Number of upvotes on the article.
+  - **`owned_by`** (`[]composite`) **REQUIRED**
+    - Composite: `_gen:user-summary`
+  - **`parent`** (`composite`)
+    - Composite: `_gen:parent`
+  - **`rank`** (`text`) — Rank of the article.
+  - **`resource`** (`composite`) — Resource details.
+    - Composite: `_gen:resource`
+  - **`scope`** (`composite`) — The properties of an enum value.
+    - Composite: `_gen:scope`
+  - **`status`** (`enum`) — Status of the article.
+    - Allowed: `archived`, `draft`, `published`, `review_needed`
+  - **`sync_metadata`** (`composite`) — Sync information for records synced into/from DevRev.
+    - Composite: `_gen:article-properties.sync_metadata`
+  - **`tags`** (`[]composite`) — Tags associated with the article.
+    - Composite: `_gen:tags`
+  - **`title`** (`text`) — Title of the article.
+  - **`id`** (`id`) **REQUIRED** — Globally unique object ID.
+    - ID type: `article`
+- **`id`** (`id`) **REQUIRED** — Globally unique object ID.
+  - ID type: `article`

package/skills/create-workflow-template/operations/schemas/ask_ai.md

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+# `ask_ai` — Schema Reference
+
+AI-powered action node for transforming, analyzing, and generating text content. Use Normal mode for everyday tasks like classification, simple decisions. Use Reasoning mode for advanced analysis.
+
+## Input Port: `input`
+
+- **`ai_input`** (`text`) **REQUIRED** — The input prompt based on which the AI response is generated.
+
+## Output Port: `output`
+
+- **`ai_output`** (`text`) — Output string from the AI Action node.

package/skills/create-workflow-template/operations/schemas/classify_object.md

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+# `classify_object` — Schema Reference
+
+Classifies an object into a set of customizable categories.
+
+## Input Port: `input`
+
+- **`object_id`** (`id`) **REQUIRED** — ID of the object.
+  - ID type: `issue`, `ticket`, `conversation`, `enhancement`
+- **`object_type`** (`enum`) **REQUIRED** — Type of the object.
+  - Allowed: `issue`, `ticket`, `conversation`, `enhancement`
+  - Default: `issue`
+- **`categories`** (`[]composite`) **REQUIRED** — Specify the categories into which the object should be classified.
+  - Composite: `object_category`
+  - **`name`** (`tokens`) **REQUIRED** — Name of the category into which the object can be classified.
+  - **`description`** (`text`) — Describe which type of objects should be categorized into this category.
+- **`guidelines`** (`text`) — Specify any special instructions or examples that should be used by the classifier.
+
+## Output Port: `output`
+
+- **`category`** (`text`) — Output category from the object classification action node.
+- **`justification`** (`text`) — Output category justification from the object classification action node.
+- **`session_id`** (`tokens`) **REQUIRED** — Session ID generated for this AI operation.

package/skills/create-workflow-template/operations/schemas/contact_created.md

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+# `contact_created` — Schema Reference
+
+## Input Port: `input`
+
+_No input fields (trigger or system-provided)._
+
+## Output Port: `output`
+
+- **`created_by`** (`composite`)
+  - Composite: `_gen:created_by`
+  - **`display_id`** (`text`) — Human-readable object ID unique to the Dev organization.
+  - **`display_name`** (`text`) — The user's display name. The name is non-unique and mutable.
+  - **`email`** (`text`) — Email address of the user.
+  - **`full_name`** (`text`) — Full name of the user.
+  - **`id`** (`id`) **REQUIRED** — Globally unique object ID.
+    - ID type: `devu`, `sysu`, `svcacc`
+  - **`type`** (`enum`) **REQUIRED** — Type of the contact.
+    - Allowed: `dev_user`, `service_account`, `sys_user`
+- **`created_date`** (`timestamp`) — Timestamp when the contact was created.
+- **`description`** (`text`) — The description of the contact.
+- **`display_id`** (`text`) — Human-readable object ID unique to the Dev organization.
+- **`display_name`** (`text`) — The user's display name. The name is non-unique and mutable.
+- **`email`** (`text`) — Email address of the user.
+- **`full_name`** (`text`) — Full name of the user.
+- **`is_verified`** (`bool`) — Whether the contact is verified.
+- **`modified_by`** (`composite`)
+  - Composite: `_gen:modified_by`
+  - **`display_id`** (`text`) — Human-readable object ID unique to the Dev organization.
+  - **`display_name`** (`text`) — The user's display name. The name is non-unique and mutable.
+  - **`email`** (`text`) — Email address of the user.
+  - **`full_name`** (`text`) — Full name of the user.
+  - **`type`** (`enum`) **REQUIRED**
+    - Allowed: `dev_user`, `rev_user`, `service_account`, `sys_user`
+  - **`id`** (`id`) **REQUIRED** — Globally unique object ID.
+    - ID type: `devu`, `sysu`, `svcacc`
+- **`modified_date`** (`timestamp`) — Timestamp when the contact was last modified.
+- **`phone_numbers`** (`[]text`) — Phone numbers of the user.
+- **`tags`** (`[]composite`) — Tags associated with the contact.
+  - Composite: `_gen:tags`
+  - **`tag`** (`composite`)
+    - Composite: `_gen:tag`
+- **`id`** (`id`) **REQUIRED** — Globally unique object ID.
+  - ID type: `revu`

package/skills/create-workflow-template/operations/schemas/contact_updated.md

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+# `contact_updated` — Schema Reference
+
+## Input Port: `input`
+
+- **`fields_to_watch`** (`[]enum`) **REQUIRED** — Fields to watch for changes. The trigger will only be fired if any of these fields are updated.
+  - Allowed: `description`, `display_name`, `email`, `phone_numbers`, `external_refs`, `tags`
+
+## Output Port: `output`
+
+- **`created_by`** (`composite`)
+  - Composite: `_gen:created_by`
+  - **`display_id`** (`text`) — Human-readable object ID unique to the Dev organization.
+  - **`display_name`** (`text`) — The user's display name. The name is non-unique and mutable.
+  - **`email`** (`text`) — Email address of the user.
+  - **`full_name`** (`text`) — Full name of the user.
+  - **`id`** (`id`) **REQUIRED** — Globally unique object ID.
+    - ID type: `devu`, `sysu`, `svcacc`
+  - **`type`** (`enum`) **REQUIRED** — User type
+    - Allowed: `dev_user`, `service_account`, `sys_user`
+- **`created_date`** (`timestamp`) — Timestamp when the contact was created.
+- **`description`** (`text`) — Description of the contact.
+- **`display_id`** (`text`) — Human-readable object ID unique to the Dev organization.
+- **`display_name`** (`text`) — The user's display name. The name is non-unique and mutable.
+- **`email`** (`text`) — Email address of the user.
+- **`full_name`** (`text`) — Full name of the user.
+- **`is_verified`** (`bool`) — Whether the contact is verified or not.
+- **`modified_by`** (`composite`)
+  - Composite: `_gen:modified_by`
+  - **`display_id`** (`text`) — Human-readable object ID unique to the Dev organization.
+  - **`display_name`** (`text`) — The user's display name. The name is non-unique and mutable.
+  - **`email`** (`text`) — Email address of the user.
+  - **`full_name`** (`text`) — Full name of the user.
+  - **`id`** (`id`) **REQUIRED** — Globally unique object ID.
+    - ID type: `devu`, `sysu`, `svcacc`
+  - **`type`** (`enum`) **REQUIRED** — User type
+    - Allowed: `dev_user`, `service_account`, `sys_user`
+- **`modified_date`** (`timestamp`) — Timestamp when the contact was last modified.
+- **`phone_numbers`** (`[]text`) — Phone numbers of the user.
+- **`rev_org`** (`composite`)
+  - Composite: `_gen:rev_org`
+- **`tags`** (`[]composite`) — Tags associated with the contact.
+  - Composite: `_gen:tags`
+  - **`tag`** (`composite`)
+    - Composite: `_gen:tag`
+- **`old_rev_user`** (`composite`) — Old contact object
+  - Composite: `_gen:implicit:rev-user`
+  - **`created_by`** (`composite`)
+    - Composite: `_gen:created_by`
+  - **`created_date`** (`timestamp`) — Timestamp when the object was created.
+  - **`description`** (`text`) — Description of the Rev user.
+  - **`display_id`** (`text`) — Human-readable object ID unique to the Dev organization.
+  - **`display_name`** (`text`) — The user's display name. The name is non-unique and mutable.
+  - **`email`** (`text`) — Email address of the user.
+  - **`full_name`** (`text`) — Full name of the user.
+  - **`is_verified`** (`bool`) — Whether the Rev user is verified or not.
+  - **`modified_by`** (`composite`)
+    - Composite: `_gen:modified_by`
+  - **`modified_date`** (`timestamp`) — Timestamp when the object was last modified.
+  - **`phone_numbers`** (`[]text`) — Phone numbers of the user.
+  - **`tags`** (`[]composite`) — Tags associated with the object.
+    - Composite: `_gen:tags`
+  - **`id`** (`id`) **REQUIRED** — Globally unique object ID.
+    - ID type: `revu`
+- **`id`** (`id`) **REQUIRED** — Globally unique object ID.
+  - ID type: `revu`

package/skills/create-workflow-template/operations/schemas/conversation_created.md

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+# `conversation_created` — Schema Reference
+
+## Input Port: `input`
+
+_No input fields (trigger or system-provided)._
+
+## Output Port: `output`
+
+- **`account`** (`composite`)
+  - Composite: `_gen:account`
+  - **`display_id`** (`text`) — Human-readable object ID unique to the Dev organization.
+  - **`display_name`** (`text`) — Name of the Organization.
+  - **`id`** (`id`) **REQUIRED** — The ID of the account.
+    - ID type: `account`
+- **`applies_to_parts`** (`[]composite`)
+  - Composite: `_gen:part-summary`
+  - **`display_id`** (`text`) — Human-readable object ID unique to the Dev organization.
+  - **`name`** (`text`) **REQUIRED** — Name of the part.
+  - **`owned_by`** (`[]composite`) **REQUIRED**
+    - Composite: `_gen:user-summary`
+  - **`type`** (`enum`) **REQUIRED**
+    - Allowed: `capability`, `enhancement`, `feature`, `linkable`, `product`, `runnable`
+  - **`id`** (`id`) **REQUIRED** — ID of the part attached to the conversation.
+    - ID type: `capability`, `feature`, `product`, `runnable`, `linkable`, `enhancement`
+- **`channels`** (`[]composite`)
+  - Composite: `_gen:external-communication-channel-summary`
+- **`created_by`** (`composite`)
+  - Composite: `_gen:created_by`
+  - **`display_id`** (`text`) — Human-readable object ID unique to the Dev organization.
+  - **`display_name`** (`text`) — The user's display name. The name is non-unique and mutable.
+  - **`email`** (`text`) — Email address of the user.
+  - **`external_ref`** (`text`) — External ref is a mutable unique identifier for a user within the Rev organization from your primary customer record. If none is available, a good alternative is the email address/phone number which could uniquely identify the user. If none is specified, a system-generated identifier will be assigned to the user.
+  - **`full_name`** (`text`) — Full name of the user.
+  - **`rev_org`** (`composite`)
+    - Composite: `_gen:rev_org`
+  - **`state`** (`enum`) — State of the user.
+    - Allowed: `active`, `deactivated`, `deleted`, `locked`, `shadow`, `unassigned`
+  - **`type`** (`enum`) **REQUIRED**
+    - Allowed: `dev_user`, `rev_user`, `service_account`, `sys_user`
+  - **`id`** (`id`) **REQUIRED** — ID of the user.
+    - ID type: `revu`
+- **`created_date`** (`timestamp`) — Timestamp when the conversation was created.
+- **`description`** (`text`) — The description of the conversation.
+- **`display_id`** (`text`) — Human-readable object ID unique to the Dev organization.
+- **`group`** (`composite`)
+  - Composite: `_gen:group`
+  - **`display_id`** (`text`) — Human-readable object ID unique to the Dev organization.
+  - **`id`** (`id`) **REQUIRED** — ID of the group
+    - ID type: `group`
+- **`is_frozen`** (`bool`) — Whether the object is frozen or not.
+- **`last_external_message_date`** (`timestamp`) — Timestamp of the last message in external discussion.
+- **`members`** (`[]composite`) **REQUIRED**
+  - Composite: `_gen:user-summary`
+  - **`display_id`** (`text`) — Human-readable object ID unique to the Dev organization.
+  - **`display_name`** (`text`) — The user's display name. The name is non-unique and mutable.
+  - **`email`** (`text`) — Email address of the user.
+  - **`external_ref`** (`text`) — External ref is a mutable unique identifier for a user within the Rev organization from your primary customer record. If none is available, a good alternative is the email address/phone number which could uniquely identify the user. If none is specified, a system-generated identifier will be assigned to the user.
+  - **`full_name`** (`text`) — Full name of the user.
+  - **`rev_org`** (`composite`)
+    - Composite: `_gen:rev_org`
+  - **`state`** (`enum`) — State of the user.
+    - Allowed: `active`, `deactivated`, `deleted`, `locked`, `shadow`, `unassigned`
+  - **`id`** (`id`) **REQUIRED** — ID of the user
+    - ID type: `devu`, `sysu`, `svcacc`
+  - **`type`** (`enum`) **REQUIRED**
+    - Allowed: `dev_user`, `sys_user`
+- **`metadata`** (`composite`) — Metadata on conversation.
+  - Composite: `_gen:metadata`
+  - **`url_context`** (`text`) — URL from which the conversation was created if the conversation was created via PLuG.
+- **`owned_by`** (`[]composite`)
+  - Composite: `_gen:user-summary`
+  - **`display_id`** (`text`) — Human-readable object ID unique to the Dev organization.
+  - **`display_name`** (`text`) — The user's display name. The name is non-unique and mutable.
+  - **`email`** (`text`) — Email address of the user.
+  - **`external_ref`** (`text`) — External ref is a mutable unique identifier for a user within the Rev organization from your primary customer record. If none is available, a good alternative is the email address/phone number which could uniquely identify the user. If none is specified, a system-generated identifier will be assigned to the user.
+  - **`full_name`** (`text`) — Full name of the user.
+  - **`rev_org`** (`composite`)
+    - Composite: `_gen:rev_org`
+  - **`state`** (`enum`) — State of the user.
+    - Allowed: `active`, `deactivated`, `deleted`, `locked`, `shadow`, `unassigned`
+  - **`id`** (`id`) **REQUIRED** — ID of the user
+    - ID type: `devu`, `sysu`, `svcacc`
+  - **`type`** (`enum`) **REQUIRED**
+    - Allowed: `dev_user`, `sys_user`
+- **`sentiment`** (`composite`) — The properties of an enum value.
+  - Composite: `_gen:sentiment`
+  - **`id`** (`int`) **REQUIRED** — The unique ID of the enum value.
+  - **`ordinal`** (`int`) **REQUIRED** — Used for determining the relative order of the enum value.
+  - **`label`** (`enum`) **REQUIRED** — The display label of the enum value.
+    - Allowed: `Delighted`, `Happy`, `Neutral`, `Unhappy`, `Frustrated`
+- **`sentiment_modified_date`** (`timestamp`) — Timestamp when the sentiment was last modified.
+- **`sentiment_summary`** (`text`) — Summary justifying the sentiment.
+- **`source_channel`** (`text`) — Source channel for the conversation.
+- **`source_channel_v2`** (`composite`)
+  - Composite: `_gen:source_channel_v2`
+  - **`display_id`** (`text`) — Human-readable object ID unique to the Dev organization.
+  - **`id`** (`id`) — Globally unique object ID.
+    - ID type: `ext_comm_channel`
+- **`stage`** (`composite`) — The stage of the conversation.
+  - Composite: `_gen:conversation-properties.stage`
+  - **`name`** (`text`) — Current stage name of the conversation.
+- **`tags`** (`[]composite`) — The tags associated with the conversation.
+  - Composite: `_gen:tags`
+  - **`tag`** (`composite`)
+    - Composite: `_gen:tag`
+- **`title`** (`text`) — The title of the conversation.
+- **`id`** (`id`) **REQUIRED** — The ID of the created conversation
+  - ID type: `conversation`

package/skills/create-workflow-template/operations/schemas/conversation_sla_tracker_updated.md

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+# `conversation_sla_tracker_updated` — Schema Reference
+
+## Input Port: `input`
+
+- **`fields_to_watch`** (`[]enum`) **REQUIRED** — Fields to watch for changes. The trigger will only be fired if any of these fields are updated.
+  - Allowed: `stage`
+
+## Output Port: `output`
+
+- **`metric_target_summaries`** (`[]composite`) **REQUIRED** — Summary of the metrics target being tracked in the SLA tracker.
+  - Composite: `_gen:metric_target_summaries`
+  - **`breached_at`** (`timestamp`) — For breached metrics the time they entered into breach. This is the same as what the target date was, unless the breach happened due to a different policy starting to apply.
+  - **`completed_in`** (`int`) — For completed metrics the time (in minutes) it took to complete them. (Taking into account the schedule if any).
+  - **`completed_in_seconds`** (`int`) — For completed metrics the time (in seconds) it took to complete them. (Taking into account the schedule if any).
+  - **`is_out_of_schedule`** (`bool`) — If true, the schedule attached to this metric is out of schedule at the time of the query. It is not set for metrics in *completed* stage.
+  - **`metric_definition`** (`composite`)
+    - Composite: `_gen:metric_definition`
+  - **`next_schedule_transition`** (`timestamp`) — The next time the schedule will change its state, if such is known.
+  - **`org_schedule`** (`composite`)
+    - Composite: `_gen:org_schedule`
+  - **`org_schedule_version`** (`int`) — The version of the org schedule at the time this tracker was created.
+  - **`remaining_time`** (`int`) — Time in minutes that remains on a paused metric.
+  - **`target_time`** (`timestamp`) — Time at which the metric would breach SLA if no action taken.
+  - **`warning_target_time`** (`timestamp`) — Time at which the metric would reach the SLA warning limit if no action taken.
+  - **`stage`** (`enum`) **REQUIRED** — SLA stage of the object being tracked.
+    - Allowed: `active`, `breached`, `completed`, `paused`, `warning`
+  - **`status`** (`enum`) **REQUIRED** — Status of the object being tracked.
+    - Allowed: `hit`, `in_progress`, `miss`
+- **`modified_date`** (`timestamp`) — Timestamp when the object was last modified.
+- **`sla`** (`composite`)
+  - Composite: `_gen:sla`
+  - **`name`** (`text`) **REQUIRED** — Human-readable name.
+  - **`status`** (`enum`) **REQUIRED** — Status determines how an item can be used. In 'draft' status an item can be edited but can't be used. When 'published' the item can longer be edited but can be used. 'Archived' is read-only.
+    - Allowed: `archived`, `draft`, `published`
+  - **`id`** (`id`) **REQUIRED** — Globally unique object ID.
+    - ID type: `sla`
+  - **`sla_type`** (`enum`) **REQUIRED** — Type of the SLA. Internal - for internal objects (issues, etc) external - for customer facing objects (tickets, conversations etc)
+    - Allowed: `external`, `internal`
+- **`id`** (`id`) **REQUIRED** — Globally unique object ID.
+  - ID type: `sla_tracker`
+- **`applies_to_id`** (`id`) **REQUIRED** — The id of the conversation.
+  - ID type: `conversation`
+- **`stage`** (`enum`) **REQUIRED** — SLA stage of the object being tracked.
+  - Allowed: `active`, `breached`, `completed`, `paused`, `warning`
+- **`status`** (`enum`) **REQUIRED** — Status of the object being tracked.
+  - Allowed: `hit`, `in_progress`, `miss`

package/skills/create-workflow-template/operations/schemas/conversation_updated.md

@@ -0,0 +1,130 @@
+# `conversation_updated` — Schema Reference
+
+## Input Port: `input`
+
+- **`fields_to_watch`** (`[]enum`) **REQUIRED** — Fields to watch for changes. The trigger will only be fired if any of these fields are updated.
+  - Allowed: `stage`, `tags`, `owned_by`, `group`, `is_frozen`, `sentiment`
+
+## Output Port: `output`
+
+- **`account`** (`composite`)
+  - Composite: `_gen:account`
+  - **`display_id`** (`text`) — Human-readable object ID unique to the Dev organization.
+  - **`display_name`** (`text`) — Name of the Organization.
+  - **`id`** (`id`) **REQUIRED** — The id of the account.
+    - ID type: `account`
+- **`applies_to_parts`** (`[]composite`)
+  - Composite: `_gen:part-summary`
+  - **`display_id`** (`text`) — Human-readable object ID unique to the Dev organization.
+  - **`name`** (`text`) **REQUIRED** — Name of the part.
+  - **`owned_by`** (`[]composite`) **REQUIRED**
+    - Composite: `_gen:user-summary`
+  - **`type`** (`enum`) **REQUIRED**
+    - Allowed: `capability`, `enhancement`, `feature`, `linkable`, `product`, `runnable`
+  - **`id`** (`id`) **REQUIRED** — ID of the part attached to the conversation.
+    - ID type: `capability`, `feature`, `product`, `runnable`, `linkable`, `enhancement`
+- **`created_by`** (`composite`)
+  - Composite: `_gen:created_by`
+  - **`display_id`** (`text`) — Human-readable object ID unique to the Dev organization.
+  - **`display_name`** (`text`) — The user's display name. The name is non-unique and mutable.
+  - **`email`** (`text`) — Email address of the user.
+  - **`external_ref`** (`text`) — External ref is a mutable unique identifier for a user within the Rev organization from your primary customer record. If none is available, a good alternative is the email address/phone number which could uniquely identify the user. If none is specified, a system-generated identifier will be assigned to the user.
+  - **`full_name`** (`text`) — Full name of the user.
+  - **`rev_org`** (`composite`)
+    - Composite: `_gen:rev_org`
+  - **`state`** (`enum`) — State of the user.
+    - Allowed: `active`, `deactivated`, `deleted`, `locked`, `shadow`, `unassigned`
+  - **`type`** (`enum`) **REQUIRED**
+    - Allowed: `dev_user`, `rev_user`, `service_account`, `sys_user`
+  - **`id`** (`id`) **REQUIRED** — ID of the user.
+    - ID type: `revu`
+- **`created_date`** (`timestamp`) — Timestamp when the conversation was created.
+- **`description`** (`text`) — The description of the conversation.
+- **`display_id`** (`text`) — Human-readable object ID unique to the Dev organization.
+- **`group`** (`composite`)
+  - Composite: `_gen:group`
+  - **`display_id`** (`text`) — Human-readable object ID unique to the Dev organization.
+  - **`id`** (`id`) **REQUIRED** — ID of the group
+    - ID type: `group`
+- **`is_frozen`** (`bool`) — Whether the object is frozen or not.
+- **`last_external_message_date`** (`timestamp`) — Timestamp of the last message in external discussion.
+- **`members`** (`[]composite`) **REQUIRED**
+  - Composite: `_gen:user-summary`
+  - **`display_id`** (`text`) — Human-readable object ID unique to the Dev organization.
+  - **`display_name`** (`text`) — The user's display name. The name is non-unique and mutable.
+  - **`email`** (`text`) — Email address of the user.
+  - **`external_ref`** (`text`) — External ref is a mutable unique identifier for a user within the Rev organization from your primary customer record. If none is available, a good alternative is the email address/phone number which could uniquely identify the user. If none is specified, a system-generated identifier will be assigned to the user.
+  - **`full_name`** (`text`) — Full name of the user.
+  - **`rev_org`** (`composite`)
+    - Composite: `_gen:rev_org`
+  - **`state`** (`enum`) — State of the user.
+    - Allowed: `active`, `deactivated`, `deleted`, `locked`, `shadow`, `unassigned`
+  - **`id`** (`id`) **REQUIRED** — ID of the user
+    - ID type: `devu`, `sysu`, `svcacc`
+  - **`type`** (`enum`) **REQUIRED**
+    - Allowed: `dev_user`, `sys_user`
+- **`owned_by`** (`[]composite`)
+  - Composite: `_gen:user-summary`
+  - **`display_id`** (`text`) — Human-readable object ID unique to the Dev organization.
+  - **`display_name`** (`text`) — The user's display name. The name is non-unique and mutable.
+  - **`email`** (`text`) — Email address of the user.
+  - **`external_ref`** (`text`) — External ref is a mutable unique identifier for a user within the Rev organization from your primary customer record. If none is available, a good alternative is the email address/phone number which could uniquely identify the user. If none is specified, a system-generated identifier will be assigned to the user.
+  - **`full_name`** (`text`) — Full name of the user.
+  - **`rev_org`** (`composite`)
+    - Composite: `_gen:rev_org`
+  - **`state`** (`enum`) — State of the user.
+    - Allowed: `active`, `deactivated`, `deleted`, `locked`, `shadow`, `unassigned`
+  - **`id`** (`id`) **REQUIRED** — ID of the user
+    - ID type: `devu`, `sysu`, `svcacc`
+  - **`type`** (`enum`) **REQUIRED**
+    - Allowed: `dev_user`, `sys_user`
+- **`sentiment`** (`composite`) — The properties of an enum value.
+  - Composite: `_gen:sentiment`
+  - **`id`** (`int`) **REQUIRED** — The unique ID of the enum value.
+  - **`ordinal`** (`int`) **REQUIRED** — Used for determining the relative order of the enum value.
+  - **`label`** (`enum`) **REQUIRED** — The display label of the enum value.
+    - Allowed: `Delighted`, `Happy`, `Neutral`, `Unhappy`, `Frustrated`
+- **`sentiment_modified_date`** (`timestamp`) — Timestamp when the sentiment was last modified.
+- **`sentiment_summary`** (`text`) — Summary justifying the sentiment.
+- **`source_channel`** (`text`) — Source channel for the conversation.
+- **`stage`** (`composite`) — The stage of the conversation.
+  - Composite: `_gen:conversation-properties.stage`
+  - **`name`** (`text`) — Current stage name of the conversation.
+- **`tags`** (`[]composite`) — The tags associated with the conversation.
+  - Composite: `_gen:tags`
+  - **`tag`** (`composite`)
+    - Composite: `_gen:tag`
+- **`title`** (`text`) — The title of the conversation.
+- **`old_conversation`** (`composite`) — Old conversation object
+  - Composite: `_gen:implicit:conversation`
+  - **`account`** (`composite`)
+    - Composite: `_gen:account`
+  - **`applies_to_parts`** (`[]composite`)
+    - Composite: `_gen:part-summary`
+  - **`created_by`** (`composite`)
+    - Composite: `_gen:created_by`
+  - **`created_date`** (`timestamp`) — Timestamp when the object was created.
+  - **`description`** (`text`) — Description of the conversation object.
+  - **`display_id`** (`text`) — Human-readable object ID unique to the Dev organization.
+  - **`group`** (`composite`)
+    - Composite: `_gen:group`
+  - **`is_frozen`** (`bool`) — Whether the object is frozen or not.
+  - **`last_external_message_date`** (`timestamp`) — Timestamp of the last message in external discussion.
+  - **`members`** (`[]composite`) **REQUIRED**
+    - Composite: `_gen:user-summary`
+  - **`owned_by`** (`[]composite`)
+    - Composite: `_gen:user-summary`
+  - **`sentiment`** (`composite`) — The properties of an enum value.
+    - Composite: `_gen:sentiment`
+  - **`sentiment_modified_date`** (`timestamp`) — Timestamp when the sentiment was last modified.
+  - **`sentiment_summary`** (`text`) — Summary justifying the sentiment.
+  - **`source_channel`** (`text`) — Source channel for the conversation.
+  - **`stage`** (`composite`) — Describes the current stage of a work item.
+    - Composite: `_gen:conversation-properties.stage`
+  - **`tags`** (`[]composite`) — Tags associated with the object.
+    - Composite: `_gen:tags`
+  - **`title`** (`text`) — Title of the conversation object.
+  - **`id`** (`id`) **REQUIRED** — Globally unique object ID.
+    - ID type: `conversation`
+- **`id`** (`id`) **REQUIRED** — The ID of the created conversation
+  - ID type: `conversation`

package/skills/create-workflow-template/operations/schemas/convert_conversation_to_ticket.md

@@ -0,0 +1,13 @@
+# `convert_conversation_to_ticket` — Schema Reference
+
+Converts a conversation to a ticket. Only conversations from PLuG and Slack can be converted to tickets.
+
+## Input Port: `input`
+
+- **`conversation_id`** (`id`) **REQUIRED** — ID of the conversation to be converted to a ticket.
+  - ID type: `conversation`
+
+## Output Port: `output`
+
+- **`ticket_id`** (`id`) **REQUIRED** — ID of the ticket created from the conversation.
+  - ID type: `ticket`

package/skills/create-workflow-template/operations/schemas/create_account.md

@@ -0,0 +1,62 @@
+# `create_account` — Schema Reference
+
+## Input Port: `input`
+
+- **`description`** (`text`) — Description of the account.
+- **`display_name`** (`text`) **REQUIRED** — Name of the account.
+- **`domains`** (`[]text`) — List of company's domain names. Example - ['devrev.ai'].
+- **`tags`** (`[]composite`) — Tags associated with the account.
+  - Composite: `_gen:tags`
+  - **`id`** (`id`) **REQUIRED** — The ID of the tag.
+    - ID type: `tag`
+
+## Output Port: `output`
+
+- **`created_by`** (`composite`)
+  - Composite: `_gen:created_by`
+  - **`display_id`** (`text`) — Human-readable object ID unique to the Dev organization.
+  - **`display_name`** (`text`) — The user's display name. The name is non-unique and mutable.
+  - **`email`** (`text`) — Email address of the user.
+  - **`full_name`** (`text`) — Full name of the user.
+  - **`state`** (`enum`) — State of the user.
+    - Allowed: `active`, `deactivated`, `deleted`, `locked`, `shadow`, `unassigned`
+  - **`id`** (`id`) **REQUIRED** — Globally unique object ID.
+    - ID type: `devu`, `sysu`, `svcacc`
+  - **`type`** (`enum`) **REQUIRED**
+    - Allowed: `dev_user`, `sys_user`, `service_account`
+- **`created_date`** (`timestamp`) — Timestamp when the object was created.
+- **`description`** (`text`) — Description of the corresponding Account.
+- **`display_id`** (`text`) — Human-readable object ID unique to the Dev organization.
+- **`display_name`** (`text`) — Name of the Organization.
+- **`domains`** (`[]text`) — Company's domain names. Example - 'devrev.ai'.
+- **`modified_by`** (`composite`)
+  - Composite: `_gen:modified_by`
+  - **`display_id`** (`text`) — Human-readable object ID unique to the Dev organization.
+  - **`display_name`** (`text`) — The user's display name. The name is non-unique and mutable.
+  - **`email`** (`text`) — Email address of the user.
+  - **`full_name`** (`text`) — Full name of the user.
+  - **`state`** (`enum`) — State of the user.
+    - Allowed: `active`, `deactivated`, `deleted`, `locked`, `shadow`, `unassigned`
+  - **`id`** (`id`) **REQUIRED** — Globally unique object ID.
+    - ID type: `devu`, `sysu`, `svcacc`
+  - **`type`** (`enum`) **REQUIRED**
+    - Allowed: `dev_user`, `sys_user`, `service_account`
+- **`modified_date`** (`timestamp`) — Timestamp when the object was last modified.
+- **`owned_by`** (`[]composite`) **REQUIRED**
+  - Composite: `_gen:user-summary`
+  - **`display_id`** (`text`) — Human-readable object ID unique to the Dev organization.
+  - **`display_name`** (`text`) — The user's display name. The name is non-unique and mutable.
+  - **`email`** (`text`) — Email address of the user.
+  - **`full_name`** (`text`) — Full name of the user.
+  - **`state`** (`enum`) — State of the user.
+    - Allowed: `active`, `deactivated`, `deleted`, `locked`, `shadow`, `unassigned`
+  - **`id`** (`id`) **REQUIRED** — Globally unique object ID.
+    - ID type: `devu`, `sysu`
+  - **`type`** (`enum`) **REQUIRED**
+    - Allowed: `dev_user`, `service_account`, `sys_user`
+- **`tags`** (`[]composite`) — Tags associated with an object.
+  - Composite: `_gen:tags`
+  - **`tag`** (`composite`)
+    - Composite: `_gen:tag`
+- **`id`** (`id`) **REQUIRED** — Globally unique Account ID.
+  - ID type: `account`