@datasynx/agentic-crm 0.1.0

package/dist/chunk-DakpK96I.cjs

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+//#region \0rolldown/runtime.js
+var __create = Object.create;
+var __defProp = Object.defineProperty;
+var __getOwnPropDesc = Object.getOwnPropertyDescriptor;
+var __getOwnPropNames = Object.getOwnPropertyNames;
+var __getProtoOf = Object.getPrototypeOf;
+var __hasOwnProp = Object.prototype.hasOwnProperty;
+var __exportAll = (all, no_symbols) => {
+	let target = {};
+	for (var name in all) __defProp(target, name, {
+		get: all[name],
+		enumerable: true
+	});
+	if (!no_symbols) __defProp(target, Symbol.toStringTag, { value: "Module" });
+	return target;
+};
+var __copyProps = (to, from, except, desc) => {
+	if (from && typeof from === "object" || typeof from === "function") for (var keys = __getOwnPropNames(from), i = 0, n = keys.length, key; i < n; i++) {
+		key = keys[i];
+		if (!__hasOwnProp.call(to, key) && key !== except) __defProp(to, key, {
+			get: ((k) => from[k]).bind(null, key),
+			enumerable: !(desc = __getOwnPropDesc(from, key)) || desc.enumerable
+		});
+	}
+	return to;
+};
+var __toESM = (mod, isNodeMode, target) => (target = mod != null ? __create(__getProtoOf(mod)) : {}, __copyProps(isNodeMode || !mod || !mod.__esModule ? __defProp(target, "default", {
+	value: mod,
+	enumerable: true
+}) : target, mod));
+//#endregion
+Object.defineProperty(exports, "__exportAll", {
+	enumerable: true,
+	get: function() {
+		return __exportAll;
+	}
+});
+Object.defineProperty(exports, "__toESM", {
+	enumerable: true,
+	get: function() {
+		return __toESM;
+	}
+});

package/dist/churn-C28IgnAj.js

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+import { r as listCustomerSlugs } from "./customer-dir-DIylZ8Q6.js";
+import { t as computeCustomerHealth } from "./relationship-health-odxEoQdJ.js";
+//#region src/core/churn.ts
+function levelFromScore(score) {
+	if (score >= 60) return "high";
+	if (score >= 30) return "medium";
+	return "low";
+}
+/**
+* Assess one customer's churn risk. Risk is the inverse of relationship health,
+* amplified by explicit risk flags (no-contact windows, silent champions) and
+* declining/cold trends across the customer's contacts.
+*/
+function assessChurn(dataDir, slug, today = (/* @__PURE__ */ new Date()).toISOString().slice(0, 10)) {
+	const health = computeCustomerHealth(dataDir, slug, today);
+	const signals = [];
+	let risk = 100 - health.overallHealth;
+	if (health.contacts.length === 0) {
+		signals.push("No logged interactions — relationship never established");
+		risk = Math.max(risk, 65);
+	}
+	const flagged = /* @__PURE__ */ new Set();
+	for (const c of health.contacts) {
+		for (const f of c.riskFlags) flagged.add(f);
+		if (c.trend === "cold") signals.push(`${c.name} has gone cold (${c.daysSinceContact}d silent)`);
+		else if (c.trend === "declining") signals.push(`${c.name}'s engagement is declining`);
+	}
+	if (flagged.has("NO_CONTACT_30D")) {
+		signals.push("A key contact has had no contact in 30+ days");
+		risk += 15;
+	} else if (flagged.has("NO_CONTACT_14D")) {
+		signals.push("A key contact has had no contact in 14+ days");
+		risk += 5;
+	}
+	if (flagged.has("CHAMPION_SILENT")) {
+		signals.push("Champion has gone silent — high-leverage risk");
+		risk += 20;
+	}
+	const riskScore = Math.max(0, Math.min(100, Math.round(risk)));
+	return {
+		slug,
+		riskScore,
+		level: levelFromScore(riskScore),
+		signals
+	};
+}
+/** Assess every customer and return them ranked by churn risk (highest first). */
+function scanChurn(dataDir, today = (/* @__PURE__ */ new Date()).toISOString().slice(0, 10)) {
+	return listCustomerSlugs(dataDir).map((slug) => assessChurn(dataDir, slug, today)).sort((a, b) => b.riskScore - a.riskScore);
+}
+//#endregion
+export { assessChurn, scanChurn };
+
+//# sourceMappingURL=churn-C28IgnAj.js.map

package/dist/churn-C28IgnAj.js.map

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+{"version":3,"file":"churn-C28IgnAj.js","names":[],"sources":["../src/core/churn.ts"],"sourcesContent":["import { computeCustomerHealth } from \"./relationship-health.js\";\nimport { listCustomerSlugs } from \"../fs/customer-dir.js\";\n\n/**\n * Churn early-warning (domino D13 / C4): turns the per-contact relationship\n * health signals (recency, cadence, momentum, champion-silence) into an\n * account-level churn-risk read with plain-language signals, so the agent can\n * surface at-risk customers before they quietly lapse. Builds on the D5-clean\n * data and the existing relationship-health engine — no new data required.\n */\nexport type ChurnLevel = \"low\" | \"medium\" | \"high\";\n\nexport interface ChurnAssessment {\n  slug: string;\n  riskScore: number; // 0–100, higher = more likely to churn\n  level: ChurnLevel;\n  signals: string[];\n}\n\nfunction levelFromScore(score: number): ChurnLevel {\n  if (score >= 60) return \"high\";\n  if (score >= 30) return \"medium\";\n  return \"low\";\n}\n\n/**\n * Assess one customer's churn risk. Risk is the inverse of relationship health,\n * amplified by explicit risk flags (no-contact windows, silent champions) and\n * declining/cold trends across the customer's contacts.\n */\nexport function assessChurn(\n  dataDir: string,\n  slug: string,\n  today: string = new Date().toISOString().slice(0, 10)\n): ChurnAssessment {\n  const health = computeCustomerHealth(dataDir, slug, today);\n  const signals: string[] = [];\n\n  // Base risk is the inverse of overall relationship health.\n  let risk = 100 - health.overallHealth;\n\n  if (health.contacts.length === 0) {\n    signals.push(\"No logged interactions — relationship never established\");\n    risk = Math.max(risk, 65);\n  }\n\n  const flagged = new Set<string>();\n  for (const c of health.contacts) {\n    for (const f of c.riskFlags) flagged.add(f);\n    if (c.trend === \"cold\") signals.push(`${c.name} has gone cold (${c.daysSinceContact}d silent)`);\n    else if (c.trend === \"declining\") signals.push(`${c.name}'s engagement is declining`);\n  }\n\n  if (flagged.has(\"NO_CONTACT_30D\")) {\n    signals.push(\"A key contact has had no contact in 30+ days\");\n    risk += 15;\n  } else if (flagged.has(\"NO_CONTACT_14D\")) {\n    signals.push(\"A key contact has had no contact in 14+ days\");\n    risk += 5;\n  }\n  if (flagged.has(\"CHAMPION_SILENT\")) {\n    signals.push(\"Champion has gone silent — high-leverage risk\");\n    risk += 20;\n  }\n\n  const riskScore = Math.max(0, Math.min(100, Math.round(risk)));\n  return { slug, riskScore, level: levelFromScore(riskScore), signals };\n}\n\n/** Assess every customer and return them ranked by churn risk (highest first). */\nexport function scanChurn(\n  dataDir: string,\n  today: string = new Date().toISOString().slice(0, 10)\n): ChurnAssessment[] {\n  return listCustomerSlugs(dataDir)\n    .map((slug) => assessChurn(dataDir, slug, today))\n    .sort((a, b) => b.riskScore - a.riskScore);\n}\n"],"mappings":";;;AAmBA,SAAS,eAAe,OAA2B;CACjD,IAAI,SAAS,IAAI,OAAO;CACxB,IAAI,SAAS,IAAI,OAAO;CACxB,OAAO;AACT;;;;;;AAOA,SAAgB,YACd,SACA,MACA,yBAAgB,IAAI,KAAK,GAAE,YAAY,EAAE,MAAM,GAAG,EAAE,GACnC;CACjB,MAAM,SAAS,sBAAsB,SAAS,MAAM,KAAK;CACzD,MAAM,UAAoB,CAAC;CAG3B,IAAI,OAAO,MAAM,OAAO;CAExB,IAAI,OAAO,SAAS,WAAW,GAAG;EAChC,QAAQ,KAAK,yDAAyD;EACtE,OAAO,KAAK,IAAI,MAAM,EAAE;CAC1B;CAEA,MAAM,0BAAU,IAAI,IAAY;CAChC,KAAK,MAAM,KAAK,OAAO,UAAU;EAC/B,KAAK,MAAM,KAAK,EAAE,WAAW,QAAQ,IAAI,CAAC;EAC1C,IAAI,EAAE,UAAU,QAAQ,QAAQ,KAAK,GAAG,EAAE,KAAK,kBAAkB,EAAE,iBAAiB,UAAU;OACzF,IAAI,EAAE,UAAU,aAAa,QAAQ,KAAK,GAAG,EAAE,KAAK,2BAA2B;CACtF;CAEA,IAAI,QAAQ,IAAI,gBAAgB,GAAG;EACjC,QAAQ,KAAK,8CAA8C;EAC3D,QAAQ;CACV,OAAO,IAAI,QAAQ,IAAI,gBAAgB,GAAG;EACxC,QAAQ,KAAK,8CAA8C;EAC3D,QAAQ;CACV;CACA,IAAI,QAAQ,IAAI,iBAAiB,GAAG;EAClC,QAAQ,KAAK,+CAA+C;EAC5D,QAAQ;CACV;CAEA,MAAM,YAAY,KAAK,IAAI,GAAG,KAAK,IAAI,KAAK,KAAK,MAAM,IAAI,CAAC,CAAC;CAC7D,OAAO;EAAE;EAAM;EAAW,OAAO,eAAe,SAAS;EAAG;CAAQ;AACtE;;AAGA,SAAgB,UACd,SACA,yBAAgB,IAAI,KAAK,GAAE,YAAY,EAAE,MAAM,GAAG,EAAE,GACjC;CACnB,OAAO,kBAAkB,OAAO,EAC7B,KAAK,SAAS,YAAY,SAAS,MAAM,KAAK,CAAC,EAC/C,MAAM,GAAG,MAAM,EAAE,YAAY,EAAE,SAAS;AAC7C"}