@d19n/youfibre-odin-sdk 2.0.239 → 2.0.241

package/dist/entities-v2/Call.d.ts

@@ -5,70 +5,27 @@
  *
  * @module NotificationModule
  * @entity Call
- * @schemaId e157f15c-6846-4bfb-bc92-aed4c4084e9f
+ * @schemaId 66858fef-d90a-4306-8415-01457b754cfb
  *
  * AUTO-GENERATED - DO NOT EDIT DIRECTLY
  * Generated from Odin schema definition
  */
 import { OdinRecord, OdinLink, LinkedOdinRecord } from '@d19n/odin-types/dist/core';
-import { LeadProperties } from './Lead';
 import { FileProperties } from './File';
+import { TwilioCallEventProperties } from './TwilioCallEvent';
 import { ActivityLogProperties } from './ActivityLog';
+import { LeadProperties } from './Lead';
 import { ContactProperties } from './Contact';
-import { CallLegProperties } from './CallLeg';
 import { CaseProperties } from './Case';
 import { WorkOrderProperties } from './WorkOrder';
-import { TwilioCallEventProperties } from './TwilioCallEvent';
-import { OutboundDialCampaignProperties } from './OutboundDialCampaign';
-import { OutboundDialCampaignCaseProperties } from './OutboundDialCampaignCase';
-import { OutboundDialSessionProperties } from './OutboundDialSession';
+import { CallLegProperties } from './CallLeg';
 /**
  * Available types for Call records
  */
 export declare enum CallEntityTypes {
-    /** This is the default record type */
+    /** Default */
     DEFAULT = "DEFAULT"
 }
-/**
- * Valid values for Call.Direction
- *
- * Direction of call (Communications - Call)
- *
- * @remarks Available options:
- * - `inbound` - Inbound
- * - `outbound` - Outbound
- */
-export declare enum CallDirection {
-    INBOUND = "inbound",
-    OUTBOUND = "outbound"
-}
-/**
- * Valid values for Call.CallStage
- *
- * The granular stage of a call, more extensive than CallStatus (Communications - Call)
- *
- * @remarks Available options:
- * - `Abandoned`
- * - `Active`
- * - `Answered`
- * - `Conferenced`
- * - `Created`
- * - `Done`
- * - `Ended`
- * - `Transferred`
- * - `Waiting`
- */
-export declare enum CallCallStage {
-    ABANDONED = "Abandoned",
-    ACTIVE = "Active",
-    ANSWERED = "Answered",
-    CONFERENCED = "Conferenced",
-    CREATED = "Created",
-    DONE = "Done",
-    ENDED = "Ended",
-    TRANSFERRED = "Transferred",
-    WAITING = "Waiting"
-}
 /**
  * Valid values for Call.WhoHungUp
  *
@@ -84,38 +41,6 @@ export declare enum CallWhoHungUp {
     CUSTOMER = "Customer",
     UNKNOWN = "Unknown"
 }
-/**
- * Valid values for Call.AmdResult
- *
- * AmdResult
- *
- * @remarks Available options:
- * - `FAX` - Fax
- * - `HUMAN` - Human
- * - `MACHINE` - Machine
- * - `UNKNOWN` - Unknown
- */
-export declare enum CallAmdResult {
-    FAX = "FAX",
-    HUMAN = "HUMAN",
-    MACHINE = "MACHINE",
-    UNKNOWN = "UNKNOWN"
-}
-/**
- * Valid values for Call.DialOrigin
- *
- * DialOrigin
- *
- * @remarks Available options:
- * - `AGENT` - Agent
- * - `CAMPAIGN_AUTO` - Campaign Auto
- * - `CAMPAIGN_MANUAL` - Campaign Manual
- */
-export declare enum CallDialOrigin {
-    AGENT = "AGENT",
-    CAMPAIGN_AUTO = "CAMPAIGN_AUTO",
-    CAMPAIGN_MANUAL = "CAMPAIGN_MANUAL"
-}
 /**
  * Valid values for Call.CallEndReason
  *
@@ -139,107 +64,176 @@ export declare enum CallCallEndReason {
     FAILED = "failed",
     NO_ANSWER = "no_answer"
 }
+/**
+ * Valid values for Call.Direction
+ *
+ * Direction of call (Communications - Call)
+ *
+ * @remarks Available options:
+ * - `inbound` - Inbound
+ * - `outbound` - Outbound
+ */
+export declare enum CallDirection {
+    INBOUND = "inbound",
+    OUTBOUND = "outbound"
+}
+/**
+ * Valid values for Call.CallType
+ *
+ * Classification type for Call records. Used by Communications team for categorization.
+ *
+ * @remarks Available options:
+ * - `cold-call` - Cold Call
+ * - `other` - Other
+ * - `sales`
+ * - `support` - Support
+ * - `warm-call` - Warm Call
+ */
+export declare enum CallCallType {
+    COLD_CALL = "cold-call",
+    OTHER = "other",
+    SALES = "sales",
+    SUPPORT = "support",
+    WARM_CALL = "warm-call"
+}
+/**
+ * Valid values for Call.CallStage
+ *
+ * The granular stage of a call, more extensive than CallStatus (Communications - Call)
+ *
+ * @remarks Available options:
+ * - `Answered`
+ * - `Created`
+ * - `Done`
+ * - `Abandoned`
+ * - `Active`
+ * - `Conferenced`
+ * - `Ended`
+ * - `Transferred`
+ * - `Waiting`
+ */
+export declare enum CallCallStage {
+    ANSWERED = "Answered",
+    CREATED = "Created",
+    DONE = "Done",
+    ABANDONED = "Abandoned",
+    ACTIVE = "Active",
+    CONFERENCED = "Conferenced",
+    ENDED = "Ended",
+    TRANSFERRED = "Transferred",
+    WAITING = "Waiting"
+}
 /**
  * Property keys for Call
  * Use these constants instead of string literals for type safety
  */
 export declare enum CallPropertyKeys {
+    /** RecordingDuration (Communications - Call) */
+    RecordingDurationText = "RecordingDurationText",
+    /** ActiveTransferId */
+    ActiveTransferId = "ActiveTransferId",
+    /** Title of the call record */
+    Title = "Title",
+    /** RingingTimeTotalec */
+    RingingTimeTotalec = "RingingTimeTotalec",
     /** CustomerHoldTotalSec */
     CustomerHoldTotalSec = "CustomerHoldTotalSec",
-    /** Data field for Call records. Used by Communications team. */
-    To = "To",
-    /** RecordingStatus (Communications - Call) */
-    RecordingStatus = "RecordingStatus",
-    /** Twilio ID for Recording (Communications - Call) */
-    RecordingSid = "RecordingSid",
-    /** Display name/title for Call records. Primary identifier for Communications team. */
-    QueueName = "QueueName",
-    /** Reference identifier for Call relationships. Used for data integrity. */
-    ContactId = "ContactId",
-    /** When customer call was answered (Communications - Call) */
-    AnswerTime = "AnswerTime",
     /** AgentHoldTotalSec */
     AgentHoldTotalSec = "AgentHoldTotalSec",
-    /** Data field for Call records. Used by Communications team. */
-    Source = "Source",
-    /** the status of the call (Communications - Call) */
-    CallStatus = "CallStatus",
-    /** transcription url from AWS (Communications - Call) */
-    TranscriptionUrl = "TranscriptionUrl",
+    /** MuteTotalSec */
+    MuteTotalSec = "MuteTotalSec",
+    /** TaskQueueSid */
+    TaskQueueSid = "TaskQueueSid",
+    /** WhoHungUp */
+    WhoHungUp = "WhoHungUp",
+    /** Queue entry time */
+    QueueEntryTime = "QueueEntryTime",
+    /** CallEndReason */
+    CallEndReason = "CallEndReason",
+    /** IVRDuration */
+    IvrDuration = "IVRDuration",
+    /** RoutingAttempts */
+    RoutingAttempts = "RoutingAttempts",
+    /** RingingTimeTotalSec */
+    RingingTimeTotalSec = "RingingTimeTotalSec",
+    /** Seconds spent in queue (Communications - Call) */
+    QueueTime = "QueueTime",
     /** the source channel (Communications - Call) */
     Channel = "Channel",
     /** RecordingUrl (Communications - Call) */
     RecordingUrl = "RecordingUrl",
+    /** Data field for Call records. Used by Communications team. */
+    To = "To",
+    /** Classification type for Call records. Used by Communications team for categorization. */
+    Type = "Type",
     /** The Odin user that handled the call (Communications - Call) */
     UserId = "UserId",
+    /** Data field for Call records. Used by Communications team. */
+    From = "From",
+    /** AirCallAgentId (Communications - Call) */
+    AirCallAgentId = "AirCallAgentId",
+    /** Data field for Call records. Used by Communications team. */
+    Source = "Source",
+    /** the status of the call (Communications - Call) */
+    CallStatus = "CallStatus",
+    /** When customer call was answered (Communications - Call) */
+    AnswerTime = "AnswerTime",
+    /** Reference identifier for Call relationships. Used for data integrity. */
+    LeadId = "LeadId",
+    /** the Id of the parent call (used in conference calls) (Communications - Call) */
+    ExternalParentCallId = "ExternalParentCallId",
+    /** WorkOrderId (Communications - Call) */
+    WorkOrderId = "WorkOrderId",
     /** Reference identifier for Call relationships. Used for data integrity. */
     CaseId = "CaseId",
-    /** Direction of call (Communications - Call) */
-    Direction = "Direction",
-    /** The granular stage of a call, more extensive than CallStatus (Communications - Call) */
-    CallStage = "CallStage",
     /** the external id from the call management system (Communications - Call) */
     ExternalId = "ExternalId",
-    /** WorkOrderId (Communications - Call) */
-    WorkOrderId = "WorkOrderId",
-    /** Seconds spent in queue (Communications - Call) */
-    QueueTime = "QueueTime",
+    /** RecordingStatus (Communications - Call) */
+    RecordingStatus = "RecordingStatus",
+    /** Reference identifier for Call relationships. Used for data integrity. */
+    ContactId = "ContactId",
+    /** Data field for Call records. Used by Communications team. */
+    Duration = "Duration",
+    /** Twilio ID for Recording (Communications - Call) */
+    RecordingSid = "RecordingSid",
+    /** ParentCallId (Communications - Call) */
+    ParentCallId = "ParentCallId",
+    /** Direction of call (Communications - Call) */
+    Direction = "Direction",
     /** TransferCallId (Communications - Call) */
     TransferCallId = "TransferCallId",
     /** Wrap up taskSid (Communications - Call) */
     TaskSid = "TaskSid",
+    /** Classification type for Call records. Used by Communications team for categorization. */
+    CallType = "CallType",
     /** Data field for Call records. Used by Communications team. */
     Metadata = "Metadata",
+    /** RecordingDuration (Communications - Call) */
+    RecordingDuration = "RecordingDuration",
+    /** Display name/title for Call records. Primary identifier for Communications team. */
+    QueueName = "QueueName",
     /** Email of currently assigned agent (Communications - Call) */
     CurrentAgentEmail = "CurrentAgentEmail",
-    /** Data field for Call records. Used by Communications team. */
-    Duration = "Duration",
     /** Number of times this call was transferred (Communications - Call) */
     TransferCount = "TransferCount",
-    /** TimeInQueued (Communications - Call) */
-    TimeInQueued = "TimeInQueued",
-    /** TimeInProgress (Communications - Call) */
-    TimeInProgress = "TimeInProgress",
-    /** OutboundDialCampaignId */
-    OutboundDialCampaignId = "OutboundDialCampaignId",
-    /** Title of the call record */
-    Title = "Title",
-    /** OutboundDialSessionId */
-    OutboundDialSessionId = "OutboundDialSessionId",
-    /** TaskQueueSid */
-    TaskQueueSid = "TaskQueueSid",
-    /** RingingDuration */
-    RingingDuration = "RingingDuration",
-    /** WhoHungUp */
-    WhoHungUp = "WhoHungUp",
-    /** AmdResult */
-    AmdResult = "AmdResult",
-    /** CustomerConnection */
-    CustomerConnection = "CustomerConnection",
     /** Total call duration in seconds from customer perspective (Communications - Call) */
     TotalDuration = "TotalDuration",
-    /** DialOrigin */
-    DialOrigin = "DialOrigin",
-    /** RecordingDuration (Communications - Call) */
-    RecordingDuration = "RecordingDuration",
-    /** Data field for Call records. Used by Communications team. */
-    EndTime = "EndTime",
-    /** ParentCallId (Communications - Call) */
-    ParentCallId = "ParentCallId",
     /** Data field for Call records. Used by Communications team. */
     StartTime = "StartTime",
-    /** ActiveTransferId */
-    ActiveTransferId = "ActiveTransferId",
     /** Data field for Call records. Used by Communications team. */
-    From = "From",
-    /** Classification type for Call records. Used by Communications team for categorization. */
-    Type = "Type",
-    /** Queue entry time */
-    QueueEntryTime = "QueueEntryTime",
-    /** IVRDuration */
-    IvrDuration = "IVRDuration",
-    /** CallEndReason */
-    CallEndReason = "CallEndReason"
+    EndTime = "EndTime",
+    /** The granular stage of a call, more extensive than CallStatus (Communications - Call) */
+    CallStage = "CallStage",
+    /** transcription url from AWS (Communications - Call) */
+    TranscriptionUrl = "TranscriptionUrl",
+    /** TimeInQueued (Communications - Call) */
+    TimeInQueued = "TimeInQueued",
+    /** TimeInInitiated (Communications - Call) */
+    TimeInInitiated = "TimeInInitiated",
+    /** LastStatusUpdate (Communications - Call) */
+    LastStatusUpdate = "LastStatusUpdate",
+    /** TimeInProgress (Communications - Call) */
+    TimeInProgress = "TimeInProgress"
 }
 /**
  * Properties for Call records
@@ -247,64 +241,83 @@ export declare enum CallPropertyKeys {
  * @see NotificationModule:Call
  */
 export interface CallProperties {
-    /** CustomerHoldTotalSec
+    /** RecordingDuration (Communications - Call)
      *
      * @type {TEXT}
      */
-    CustomerHoldTotalSec: string;
-    /** Data field for Call records. Used by Communications team.
+    RecordingDurationText: string;
+    /** ActiveTransferId
      *
      * @type {TEXT}
      */
-    To: string;
-    /** RecordingStatus (Communications - Call)
+    ActiveTransferId: string;
+    /** Title of the call record
      *
      * @type {TEXT}
      */
-    RecordingStatus: string;
-    /** Twilio ID for Recording (Communications - Call)
+    Title: string;
+    /** RingingTimeTotalec
      *
      * @type {TEXT}
      */
-    RecordingSid: string;
-    /** Display name/title for Call records. Primary identifier for Communications team.
+    RingingTimeTotalec: string;
+    /** CustomerHoldTotalSec
      *
      * @type {TEXT}
      */
-    QueueName: string;
-    /** Reference identifier for Call relationships. Used for data integrity.
+    CustomerHoldTotalSec: string;
+    /** AgentHoldTotalSec
      *
-     * @type {LOOKUP}
+     * @type {TEXT}
      */
-    ContactId: string;
-    /** When customer call was answered (Communications - Call)
+    AgentHoldTotalSec: string;
+    /** MuteTotalSec
      *
-     * @type {DATE_TIME}
+     * @type {TEXT}
      */
-    AnswerTime: string;
-    /** AgentHoldTotalSec
+    MuteTotalSec: string;
+    /** TaskQueueSid
      *
      * @type {TEXT}
      */
-    AgentHoldTotalSec: string;
-    /** Data field for Call records. Used by Communications team.
+    TaskQueueSid: string;
+    /** WhoHungUp
      *
-     * @type {TEXT}
-     * @default
+     * @type {ENUM}
+     * @enum {CallWhoHungUp}
      */
-    Source: string;
-    /** the status of the call (Communications - Call)
+    WhoHungUp: CallWhoHungUp;
+    /** Queue entry time
+     *
+     * @type {DATE_TIME}
+     */
+    QueueEntryTime: string;
+    /** CallEndReason
+     *
+     * @type {ENUM}
+     * @enum {CallCallEndReason}
+     */
+    CallEndReason: CallCallEndReason;
+    /** IVRDuration
+     *
+     * @type {NUMBER}
+     */
+    IvrDuration: number;
+    /** RoutingAttempts
      *
      * @type {TEXT}
-     * @hidden This field is hidden in the UI
-     * @tracked Changes to this field are tracked in audit history
      */
-    CallStatus: string;
-    /** transcription url from AWS (Communications - Call)
+    RoutingAttempts: string;
+    /** RingingTimeTotalSec
      *
      * @type {TEXT}
      */
-    TranscriptionUrl: string;
+    RingingTimeTotalSec: string;
+    /** Seconds spent in queue (Communications - Call)
+     *
+     * @type {NUMBER}
+     */
+    QueueTime: number;
     /** the source channel (Communications - Call)
      *
      * @type {TEXT}
@@ -315,190 +328,199 @@ export interface CallProperties {
      * @type {TEXT}
      */
     RecordingUrl: string;
+    /** Data field for Call records. Used by Communications team.
+     *
+     * @type {TEXT}
+     */
+    To: string;
+    /** Classification type for Call records. Used by Communications team for categorization.
+     *
+     * @type {TEXT}
+     */
+    Type: string;
     /** The Odin user that handled the call (Communications - Call)
      *
      * @type {UUID}
      * @hidden This field is hidden in the UI
      */
     UserId: string;
-    /** Reference identifier for Call relationships. Used for data integrity.
+    /** Data field for Call records. Used by Communications team.
      *
-     * @type {LOOKUP}
+     * @type {TEXT}
      */
-    CaseId: string;
-    /** Direction of call (Communications - Call)
+    From: string;
+    /** AirCallAgentId (Communications - Call)
      *
-     * @type {ENUM}
-     * @enum {CallDirection}
+     * @type {NUMBER}
      */
-    Direction: CallDirection;
-    /** The granular stage of a call, more extensive than CallStatus (Communications - Call)
+    AirCallAgentId: number;
+    /** Data field for Call records. Used by Communications team.
      *
-     * @type {ENUM}
-     * @enum {CallCallStage}
+     * @type {TEXT}
+     * @default
      */
-    CallStage: CallCallStage;
-    /** the external id from the call management system (Communications - Call)
+    Source: string;
+    /** the status of the call (Communications - Call)
      *
      * @type {TEXT}
      * @hidden This field is hidden in the UI
+     * @tracked Changes to this field are tracked in audit history
      */
-    ExternalId: string;
-    /** WorkOrderId (Communications - Call)
+    CallStatus: string;
+    /** When customer call was answered (Communications - Call)
+     *
+     * @type {DATE_TIME}
+     */
+    AnswerTime: string;
+    /** Reference identifier for Call relationships. Used for data integrity.
      *
      * @type {LOOKUP}
      * @hidden This field is hidden in the UI
      */
-    WorkOrderId: string;
-    /** Seconds spent in queue (Communications - Call)
+    LeadId: string;
+    /** the Id of the parent call (used in conference calls) (Communications - Call)
      *
      * @type {TEXT}
+     * @hidden This field is hidden in the UI
      */
-    QueueTime: string;
-    /** TransferCallId (Communications - Call)
-     *
-     * @type {UUID}
-     */
-    TransferCallId: string;
-    /** Wrap up taskSid (Communications - Call)
+    ExternalParentCallId: string;
+    /** WorkOrderId (Communications - Call)
      *
-     * @type {TEXT}
+     * @type {LOOKUP}
+     * @hidden This field is hidden in the UI
      */
-    TaskSid: string;
-    /** Data field for Call records. Used by Communications team.
+    WorkOrderId: string;
+    /** Reference identifier for Call relationships. Used for data integrity.
      *
-     * @type {JSON}
+     * @type {LOOKUP}
+     * @hidden This field is hidden in the UI
      */
-    Metadata: string;
-    /** Email of currently assigned agent (Communications - Call)
+    CaseId: string;
+    /** the external id from the call management system (Communications - Call)
      *
      * @type {TEXT}
+     * @hidden This field is hidden in the UI
      */
-    CurrentAgentEmail: string;
-    /** Data field for Call records. Used by Communications team.
+    ExternalId: string;
+    /** RecordingStatus (Communications - Call)
      *
      * @type {TEXT}
      */
-    Duration: string;
-    /** Number of times this call was transferred (Communications - Call)
+    RecordingStatus: string;
+    /** Reference identifier for Call relationships. Used for data integrity.
      *
-     * @type {NUMBER}
+     * @type {LOOKUP}
+     * @hidden This field is hidden in the UI
      */
-    TransferCount: number;
-    /** TimeInQueued (Communications - Call)
+    ContactId: string;
+    /** Data field for Call records. Used by Communications team.
      *
      * @type {TEXT}
      */
-    TimeInQueued: string;
-    /** TimeInProgress (Communications - Call)
+    Duration: string;
+    /** Twilio ID for Recording (Communications - Call)
      *
      * @type {TEXT}
      */
-    TimeInProgress: string;
-    /** OutboundDialCampaignId
+    RecordingSid: string;
+    /** ParentCallId (Communications - Call)
      *
-     * @type {LOOKUP}
+     * @type {UUID}
      */
-    OutboundDialCampaignId: string;
-    /** Title of the call record
+    ParentCallId: string;
+    /** Direction of call (Communications - Call)
      *
-     * @type {TEXT}
+     * @type {ENUM}
+     * @enum {CallDirection}
      */
-    Title: string;
-    /** OutboundDialSessionId
+    Direction: CallDirection;
+    /** TransferCallId (Communications - Call)
      *
-     * @type {LOOKUP}
+     * @type {UUID}
      */
-    OutboundDialSessionId: string;
-    /** TaskQueueSid
+    TransferCallId: string;
+    /** Wrap up taskSid (Communications - Call)
      *
      * @type {TEXT}
      */
-    TaskQueueSid: string;
-    /** RingingDuration
+    TaskSid: string;
+    /** Classification type for Call records. Used by Communications team for categorization.
      *
-     * @type {TEXT}
+     * @type {ENUM}
+     * @enum {CallCallType}
      */
-    RingingDuration: string;
-    /** WhoHungUp
+    CallType: CallCallType;
+    /** Data field for Call records. Used by Communications team.
      *
-     * @type {ENUM}
-     * @enum {CallWhoHungUp}
+     * @type {JSON}
      */
-    WhoHungUp: CallWhoHungUp;
-    /** AmdResult
+    Metadata: string;
+    /** RecordingDuration (Communications - Call)
      *
-     * @type {ENUM}
-     * @enum {CallAmdResult}
+     * @type {TEXT}
      */
-    AmdResult: CallAmdResult;
-    /** CustomerConnection
+    RecordingDuration: string;
+    /** Display name/title for Call records. Primary identifier for Communications team.
      *
      * @type {TEXT}
      */
-    CustomerConnection: string;
-    /** Total call duration in seconds from customer perspective (Communications - Call)
+    QueueName: string;
+    /** Email of currently assigned agent (Communications - Call)
      *
      * @type {TEXT}
      */
-    TotalDuration: string;
-    /** DialOrigin
+    CurrentAgentEmail: string;
+    /** Number of times this call was transferred (Communications - Call)
      *
-     * @type {ENUM}
-     * @enum {CallDialOrigin}
+     * @type {NUMBER}
      */
-    DialOrigin: CallDialOrigin;
-    /** RecordingDuration (Communications - Call)
+    TransferCount: number;
+    /** Total call duration in seconds from customer perspective (Communications - Call)
      *
-     * @type {TEXT}
+     * @type {NUMBER}
      */
-    RecordingDuration: string;
+    TotalDuration: number;
     /** Data field for Call records. Used by Communications team.
      *
      * @type {DATE_TIME}
      */
-    EndTime: string;
-    /** ParentCallId (Communications - Call)
-     *
-     * @type {UUID}
-     */
-    ParentCallId: string;
+    StartTime: string;
     /** Data field for Call records. Used by Communications team.
      *
      * @type {DATE_TIME}
      */
-    StartTime: string;
-    /** ActiveTransferId
+    EndTime: string;
+    /** The granular stage of a call, more extensive than CallStatus (Communications - Call)
+     *
+     * @type {ENUM}
+     * @enum {CallCallStage}
+     */
+    CallStage: CallCallStage;
+    /** transcription url from AWS (Communications - Call)
      *
      * @type {TEXT}
      */
-    ActiveTransferId: string;
-    /** Data field for Call records. Used by Communications team.
+    TranscriptionUrl: string;
+    /** TimeInQueued (Communications - Call)
      *
      * @type {TEXT}
      */
-    From: string;
-    /** Classification type for Call records. Used by Communications team for categorization.
+    TimeInQueued: string;
+    /** TimeInInitiated (Communications - Call)
      *
      * @type {TEXT}
      */
-    Type: string;
-    /** Queue entry time
+    TimeInInitiated: string;
+    /** LastStatusUpdate (Communications - Call)
      *
      * @type {DATE_TIME}
      */
-    QueueEntryTime: string;
-    /** IVRDuration
+    LastStatusUpdate: string;
+    /** TimeInProgress (Communications - Call)
      *
      * @type {TEXT}
      */
-    IvrDuration: string;
-    /** CallEndReason
-     *
-     * @type {ENUM}
-     * @enum {CallCallEndReason}
-     */
-    CallEndReason: CallCallEndReason;
+    TimeInProgress: string;
 }
 /**
  * Call entity from NotificationModule
@@ -507,7 +529,7 @@ export interface CallProperties {
  *
  * @module NotificationModule
  * @entity Call
- * @schemaId e157f15c-6846-4bfb-bc92-aed4c4084e9f
+ * @schemaId 66858fef-d90a-4306-8415-01457b754cfb
  * @recordPrefix CALL
  * @menuLabel calls
  * @capabilities searchable, updateable, undeletable, triggerable
@@ -515,30 +537,24 @@ export interface CallProperties {
 export declare class Call extends OdinRecord<CallProperties> {
     entity: 'NotificationModule:Call';
     type: CallEntityTypes;
-    schemaId: 'e157f15c-6846-4bfb-bc92-aed4c4084e9f';
+    schemaId: '66858fef-d90a-4306-8415-01457b754cfb';
     properties: CallProperties;
-    /** Linked Lead records (Call__Lead) */
-    Lead: OdinLink<LinkedOdinRecord<LeadProperties>>;
     /** Linked File records (Call__File) */
     File: OdinLink<LinkedOdinRecord<FileProperties>>;
+    /** Linked TwilioCallEvent records (Call__TwilioCallEvents) */
+    TwilioCallEvent: OdinLink<LinkedOdinRecord<TwilioCallEventProperties>>;
     /** Linked ActivityLog records (CallActivity) */
     ActivityLog: OdinLink<LinkedOdinRecord<ActivityLogProperties>>;
+    /** Linked Lead records (Call__Lead) */
+    Lead: OdinLink<LinkedOdinRecord<LeadProperties>>;
     /** Linked Contact records (Call__Contact) */
     Contact: OdinLink<LinkedOdinRecord<ContactProperties>>;
-    /** Linked CallLeg records (Call__CallLeg) */
-    CallLeg: OdinLink<LinkedOdinRecord<CallLegProperties>>;
     /** Linked Case records (Call__Case) */
     Case: OdinLink<LinkedOdinRecord<CaseProperties>>;
     /** Linked WorkOrder records (Call__WorkOrder) */
     WorkOrder: OdinLink<LinkedOdinRecord<WorkOrderProperties>>;
-    /** Linked TwilioCallEvent records (Call__TwilioCallEvents) */
-    TwilioCallEvent: OdinLink<LinkedOdinRecord<TwilioCallEventProperties>>;
-    /** Linked OutboundDialCampaign records (Call__OutboundDialCampaign) */
-    OutboundDialCampaign: OdinLink<LinkedOdinRecord<OutboundDialCampaignProperties>>;
-    /** Linked OutboundDialCampaignCase records (OutboundDialCampaignCase__Call) */
-    OutboundDialCampaignCase: OdinLink<LinkedOdinRecord<OutboundDialCampaignCaseProperties>>;
-    /** Linked OutboundDialSession records (OutboundDialSession__Call) */
-    OutboundDialSession: OdinLink<LinkedOdinRecord<OutboundDialSessionProperties>>;
+    /** Linked CallLeg records (Call__CallLeg) */
+    CallLeg: OdinLink<LinkedOdinRecord<CallLegProperties>>;
 }
 /**
  * RabbitMQ routing keys for Call events
@@ -550,32 +566,32 @@ export declare const ROUTING_KEY_CALL_DELETED = "NotificationModule.Call.SubDbRe
  * Type-specific routing keys for Call events
  * Subscribe to these for events on specific entity types only
  */
-/** This is the default record type created */
+/** Default created */
 export declare const ROUTING_KEY_CALL_DEFAULT_CREATED = "NotificationModule.Call.DEFAULT.SubDbRecordCreated";
-/** This is the default record type updated */
+/** Default updated */
 export declare const ROUTING_KEY_CALL_DEFAULT_UPDATED = "NotificationModule.Call.DEFAULT.SubDbRecordUpdated";
-/** This is the default record type deleted */
+/** Default deleted */
 export declare const ROUTING_KEY_CALL_DEFAULT_DELETED = "NotificationModule.Call.DEFAULT.SubDbRecordDeleted";
-/** Event: Call__Lead link created */
-export declare const ROUTING_KEY_LINK_CALL_LEAD_CREATED = "NotificationModule.Call.Lead.SubDbRecordAssociationCreated";
-/** Event: Call__Lead link deleted */
-export declare const ROUTING_KEY_LINK_CALL_LEAD_DELETED = "NotificationModule.Call.Lead.SubDbRecordAssociationDeleted";
 /** Event: Call__File link created */
 export declare const ROUTING_KEY_LINK_CALL_FILE_CREATED = "NotificationModule.Call.File.SubDbRecordAssociationCreated";
 /** Event: Call__File link deleted */
 export declare const ROUTING_KEY_LINK_CALL_FILE_DELETED = "NotificationModule.Call.File.SubDbRecordAssociationDeleted";
+/** Event: Call__TwilioCallEvents link created */
+export declare const ROUTING_KEY_LINK_CALL_TWILIO_CALL_EVENTS_CREATED = "NotificationModule.Call.TwilioCallEvent.SubDbRecordAssociationCreated";
+/** Event: Call__TwilioCallEvents link deleted */
+export declare const ROUTING_KEY_LINK_CALL_TWILIO_CALL_EVENTS_DELETED = "NotificationModule.Call.TwilioCallEvent.SubDbRecordAssociationDeleted";
 /** Event: CallActivity link created */
 export declare const ROUTING_KEY_LINK_CALL_ACTIVITY_CREATED = "NotificationModule.Call.ActivityLog.SubDbRecordAssociationCreated";
 /** Event: CallActivity link deleted */
 export declare const ROUTING_KEY_LINK_CALL_ACTIVITY_DELETED = "NotificationModule.Call.ActivityLog.SubDbRecordAssociationDeleted";
+/** Event: Call__Lead link created */
+export declare const ROUTING_KEY_LINK_CALL_LEAD_CREATED = "NotificationModule.Call.Lead.SubDbRecordAssociationCreated";
+/** Event: Call__Lead link deleted */
+export declare const ROUTING_KEY_LINK_CALL_LEAD_DELETED = "NotificationModule.Call.Lead.SubDbRecordAssociationDeleted";
 /** Event: Call__Contact link created */
 export declare const ROUTING_KEY_LINK_CALL_CONTACT_CREATED = "NotificationModule.Call.Contact.SubDbRecordAssociationCreated";
 /** Event: Call__Contact link deleted */
 export declare const ROUTING_KEY_LINK_CALL_CONTACT_DELETED = "NotificationModule.Call.Contact.SubDbRecordAssociationDeleted";
-/** Event: Call__CallLeg link created */
-export declare const ROUTING_KEY_LINK_CALL_CALL_LEG_CREATED = "NotificationModule.Call.CallLeg.SubDbRecordAssociationCreated";
-/** Event: Call__CallLeg link deleted */
-export declare const ROUTING_KEY_LINK_CALL_CALL_LEG_DELETED = "NotificationModule.Call.CallLeg.SubDbRecordAssociationDeleted";
 /** Event: Call__Case link created */
 export declare const ROUTING_KEY_LINK_CALL_CASE_CREATED = "NotificationModule.Call.Case.SubDbRecordAssociationCreated";
 /** Event: Call__Case link deleted */
@@ -584,11 +600,7 @@ export declare const ROUTING_KEY_LINK_CALL_CASE_DELETED = "NotificationModule.Ca
 export declare const ROUTING_KEY_LINK_CALL_WORK_ORDER_CREATED = "NotificationModule.Call.WorkOrder.SubDbRecordAssociationCreated";
 /** Event: Call__WorkOrder link deleted */
 export declare const ROUTING_KEY_LINK_CALL_WORK_ORDER_DELETED = "NotificationModule.Call.WorkOrder.SubDbRecordAssociationDeleted";
-/** Event: Call__TwilioCallEvents link created */
-export declare const ROUTING_KEY_LINK_CALL_TWILIO_CALL_EVENTS_CREATED = "NotificationModule.Call.TwilioCallEvent.SubDbRecordAssociationCreated";
-/** Event: Call__TwilioCallEvents link deleted */
-export declare const ROUTING_KEY_LINK_CALL_TWILIO_CALL_EVENTS_DELETED = "NotificationModule.Call.TwilioCallEvent.SubDbRecordAssociationDeleted";
-/** Event: OutboundDialSession__Call link created */
-export declare const ROUTING_KEY_LINK_OUTBOUND_DIAL_SESSION_CALL_CREATED = "NotificationModule.Call.OutboundDialSession.SubDbRecordAssociationCreated";
-/** Event: OutboundDialSession__Call link deleted */
-export declare const ROUTING_KEY_LINK_OUTBOUND_DIAL_SESSION_CALL_DELETED = "NotificationModule.Call.OutboundDialSession.SubDbRecordAssociationDeleted";
+/** Event: Call__CallLeg link created */
+export declare const ROUTING_KEY_LINK_CALL_CALL_LEG_CREATED = "NotificationModule.Call.CallLeg.SubDbRecordAssociationCreated";
+/** Event: Call__CallLeg link deleted */
+export declare const ROUTING_KEY_LINK_CALL_CALL_LEG_DELETED = "NotificationModule.Call.CallLeg.SubDbRecordAssociationDeleted";