@consilioweb/payload-support 2.0.0 → 3.0.0

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
Files changed (222) hide show
  1. package/README.md +656 -355
  2. package/dist/components/RichTextEditor/index.d.ts +19 -0
  3. package/dist/components/TicketConversation/RewriteDropdown.d.ts +6 -0
  4. package/dist/components/TicketConversation/SkeletonText.d.ts +4 -0
  5. package/dist/components/TicketConversation/components/AISummaryPanel.d.ts +14 -0
  6. package/dist/components/TicketConversation/components/ActionPanels.d.ts +47 -0
  7. package/dist/components/TicketConversation/components/ActivityLog.d.ts +5 -0
  8. package/dist/components/TicketConversation/components/ClientBar.d.ts +5 -0
  9. package/dist/components/TicketConversation/components/ClientHistory.d.ts +24 -0
  10. package/dist/components/TicketConversation/components/CodeBlock.d.ts +26 -0
  11. package/dist/components/TicketConversation/components/CodeBlockInserter.d.ts +12 -0
  12. package/dist/components/TicketConversation/components/QuickActions.d.ts +32 -0
  13. package/dist/components/TicketConversation/components/TicketHeader.d.ts +19 -0
  14. package/dist/components/TicketConversation/components/TimeTrackingPanel.d.ts +24 -0
  15. package/dist/components/TicketConversation/config.d.ts +10 -0
  16. package/dist/components/TicketConversation/config.js +1 -40
  17. package/dist/components/TicketConversation/constants.d.ts +56 -0
  18. package/dist/components/TicketConversation/context.d.ts +53 -0
  19. package/dist/components/TicketConversation/hooks/useAI.d.ts +21 -0
  20. package/dist/components/TicketConversation/hooks/useDocumentIdFromUrl.d.ts +3 -0
  21. package/dist/components/TicketConversation/hooks/useFeatures.d.ts +23 -0
  22. package/dist/components/TicketConversation/hooks/useFeatures.js +61 -0
  23. package/dist/components/TicketConversation/hooks/useMessageActions.d.ts +20 -0
  24. package/dist/components/TicketConversation/hooks/useReply.d.ts +27 -0
  25. package/dist/components/TicketConversation/hooks/useTicketActions.d.ts +58 -0
  26. package/dist/components/TicketConversation/hooks/useTimeTracking.d.ts +18 -0
  27. package/dist/components/TicketConversation/hooks/useTranslation.d.ts +33 -0
  28. package/dist/components/TicketConversation/hooks/useTranslation.js +22 -3
  29. package/dist/components/TicketConversation/index.d.ts +4 -0
  30. package/dist/components/TicketConversation/index.js +2 -2
  31. package/dist/components/TicketConversation/types.d.ts +56 -0
  32. package/dist/components/TicketConversation/utils.d.ts +2 -0
  33. package/dist/index.cjs +392 -320
  34. package/dist/index.d.cts +100 -3
  35. package/dist/index.d.ts +100 -3
  36. package/dist/index.js +388 -321
  37. package/dist/utils/features.d.ts +123 -0
  38. package/dist/utils/features.js +147 -0
  39. package/dist/views/BillingView/client.d.ts +2 -0
  40. package/dist/views/BillingView/index.d.ts +4 -0
  41. package/dist/views/ChatView/client.d.ts +2 -0
  42. package/dist/views/ChatView/client.js +9 -9
  43. package/dist/views/ChatView/index.d.ts +4 -0
  44. package/dist/views/CrmView/client.d.ts +2 -0
  45. package/dist/views/CrmView/client.js +6 -9
  46. package/dist/views/CrmView/index.d.ts +4 -0
  47. package/dist/views/EmailTrackingView/client.d.ts +2 -0
  48. package/dist/views/EmailTrackingView/index.d.ts +4 -0
  49. package/dist/views/ImportConversationView/client.d.ts +2 -0
  50. package/dist/views/ImportConversationView/index.d.ts +4 -0
  51. package/dist/views/LogsView/client.d.ts +2 -0
  52. package/dist/views/LogsView/index.d.ts +4 -0
  53. package/dist/views/NewTicketView/client.d.ts +2 -0
  54. package/dist/views/NewTicketView/index.d.ts +4 -0
  55. package/dist/views/PendingEmailsView/client.d.ts +2 -0
  56. package/dist/views/PendingEmailsView/index.d.ts +4 -0
  57. package/dist/views/SupportDashboardView/client.d.ts +2 -0
  58. package/dist/views/SupportDashboardView/client.js +1 -1
  59. package/dist/views/SupportDashboardView/index.d.ts +4 -0
  60. package/dist/views/TicketDetailView/NextActionItem.d.ts +6 -0
  61. package/dist/views/TicketDetailView/RewriteDropdown.d.ts +7 -0
  62. package/dist/views/TicketDetailView/client.d.ts +2 -0
  63. package/dist/views/TicketDetailView/client.js +2 -2
  64. package/dist/views/TicketDetailView/constants.d.ts +13 -0
  65. package/dist/views/TicketDetailView/helpers.d.ts +2 -0
  66. package/dist/views/TicketDetailView/index.d.ts +4 -0
  67. package/dist/views/TicketDetailView/types.d.ts +40 -0
  68. package/dist/views/TicketInboxView/client.d.ts +2 -0
  69. package/dist/views/TicketInboxView/client.js +5 -5
  70. package/dist/views/TicketInboxView/index.d.ts +4 -0
  71. package/dist/views/TicketingSettingsView/client.d.ts +2 -0
  72. package/dist/views/TicketingSettingsView/client.js +6 -5
  73. package/dist/views/TicketingSettingsView/index.d.ts +4 -0
  74. package/dist/views/TimeDashboardView/client.d.ts +2 -0
  75. package/dist/views/TimeDashboardView/index.d.ts +4 -0
  76. package/dist/views/shared/AdminViewHeader.d.ts +13 -0
  77. package/dist/views/shared/ErrorBoundary.d.ts +17 -0
  78. package/dist/views/shared/Skeleton.d.ts +21 -0
  79. package/dist/views/shared/StatusPill.d.ts +8 -0
  80. package/dist/views/shared/adminTokens.d.ts +19 -0
  81. package/dist/views/shared/config.d.ts +8 -0
  82. package/dist/views/shared/config.js +1 -40
  83. package/dist/views/shared/dateLocale.d.ts +5 -0
  84. package/dist/views/shared/index.d.ts +12 -0
  85. package/dist/views/shared/index.js +2 -1
  86. package/dist/views/shared/locales/en.json +708 -0
  87. package/dist/views/shared/locales/fr.json +708 -0
  88. package/dist/views/shared/sla.d.ts +14 -0
  89. package/dist/views.d.ts +13 -13
  90. package/package.json +26 -41
  91. package/src/collections/SupportClients.ts +29 -0
  92. package/src/collections/TicketCollaborators.ts +6 -1
  93. package/src/collections/TicketMessages.ts +46 -24
  94. package/src/collections/Tickets.ts +117 -79
  95. package/src/collections/TimeEntries.ts +57 -32
  96. package/src/components/TicketConversation/config.ts +16 -80
  97. package/src/components/TicketConversation/hooks/useFeatures.ts +109 -0
  98. package/src/components/TicketConversation/hooks/useTranslation.ts +38 -4
  99. package/src/components/TicketConversation/index.tsx +2 -2
  100. package/src/endpoints/ai.ts +2 -1
  101. package/src/endpoints/client-intelligence.ts +2 -1
  102. package/src/endpoints/process-scheduled.ts +13 -8
  103. package/src/endpoints/round-robin-config.ts +30 -20
  104. package/src/endpoints/settings.ts +28 -77
  105. package/src/index.ts +6 -2
  106. package/src/portal/LiveChat.tsx +33 -22
  107. package/src/portal/auth/tickets/detail/TicketPolling.tsx +5 -1
  108. package/src/types/lucide-react.d.ts +10 -2
  109. package/src/utils/aiAgent.ts +2 -1
  110. package/src/utils/aiProvider.ts +21 -0
  111. package/src/utils/features.ts +297 -0
  112. package/src/utils/fireWebhooks.ts +6 -0
  113. package/src/utils/generateTicketSynthesis.ts +2 -1
  114. package/src/utils/index.ts +4 -2
  115. package/src/utils/readSettings.ts +82 -9
  116. package/src/utils/webhookDispatcher.ts +19 -7
  117. package/src/views/ChatView/client.tsx +13 -9
  118. package/src/views/CrmView/client.tsx +10 -11
  119. package/src/views/SupportDashboardView/client.tsx +1 -1
  120. package/src/views/TicketDetailView/client.tsx +2 -2
  121. package/src/views/TicketInboxView/client.tsx +10 -5
  122. package/src/views/TicketingSettingsView/client.tsx +9 -7
  123. package/src/views/shared/config.ts +14 -80
  124. package/src/views/shared/index.ts +3 -1
  125. package/src/views/shared/locales/en.json +2 -2
  126. package/src/views/shared/locales/fr.json +2 -2
  127. package/dist/components/RichTextEditor/index.cjs +0 -279
  128. package/dist/components/TicketConversation/RewriteDropdown.cjs +0 -98
  129. package/dist/components/TicketConversation/SkeletonText.cjs +0 -21
  130. package/dist/components/TicketConversation/components/AISummaryPanel.cjs +0 -85
  131. package/dist/components/TicketConversation/components/ActionPanels.cjs +0 -193
  132. package/dist/components/TicketConversation/components/ActivityLog.cjs +0 -24
  133. package/dist/components/TicketConversation/components/ClientBar.cjs +0 -43
  134. package/dist/components/TicketConversation/components/ClientHistory.cjs +0 -138
  135. package/dist/components/TicketConversation/components/CodeBlock.cjs +0 -171
  136. package/dist/components/TicketConversation/components/CodeBlockInserter.cjs +0 -156
  137. package/dist/components/TicketConversation/components/QuickActions.cjs +0 -87
  138. package/dist/components/TicketConversation/components/TicketHeader.cjs +0 -93
  139. package/dist/components/TicketConversation/components/TimeTrackingPanel.cjs +0 -134
  140. package/dist/components/TicketConversation/config.cjs +0 -44
  141. package/dist/components/TicketConversation/constants.cjs +0 -127
  142. package/dist/components/TicketConversation/context.cjs +0 -13
  143. package/dist/components/TicketConversation/hooks/useAI.cjs +0 -196
  144. package/dist/components/TicketConversation/hooks/useDocumentIdFromUrl.cjs +0 -20
  145. package/dist/components/TicketConversation/hooks/useMessageActions.cjs +0 -136
  146. package/dist/components/TicketConversation/hooks/useReply.cjs +0 -188
  147. package/dist/components/TicketConversation/hooks/useTicketActions.cjs +0 -290
  148. package/dist/components/TicketConversation/hooks/useTimeTracking.cjs +0 -123
  149. package/dist/components/TicketConversation/hooks/useTranslation.cjs +0 -78
  150. package/dist/components/TicketConversation/index.cjs +0 -1114
  151. package/dist/components/TicketConversation/types.cjs +0 -2
  152. package/dist/components/TicketConversation/utils.cjs +0 -27
  153. package/dist/views/BillingView/client.cjs +0 -469
  154. package/dist/views/BillingView/index.cjs +0 -34
  155. package/dist/views/ChatView/client.cjs +0 -301
  156. package/dist/views/ChatView/index.cjs +0 -34
  157. package/dist/views/CrmView/client.cjs +0 -458
  158. package/dist/views/CrmView/index.cjs +0 -34
  159. package/dist/views/EmailTrackingView/client.cjs +0 -171
  160. package/dist/views/EmailTrackingView/index.cjs +0 -34
  161. package/dist/views/ImportConversationView/client.cjs +0 -238
  162. package/dist/views/ImportConversationView/index.cjs +0 -34
  163. package/dist/views/LogsView/client.cjs +0 -148
  164. package/dist/views/LogsView/index.cjs +0 -32
  165. package/dist/views/NewTicketView/client.cjs +0 -213
  166. package/dist/views/NewTicketView/index.cjs +0 -32
  167. package/dist/views/PendingEmailsView/client.cjs +0 -471
  168. package/dist/views/PendingEmailsView/index.cjs +0 -34
  169. package/dist/views/SupportDashboardView/client.cjs +0 -437
  170. package/dist/views/SupportDashboardView/index.cjs +0 -34
  171. package/dist/views/TicketDetailView/NextActionItem.cjs +0 -40
  172. package/dist/views/TicketDetailView/RewriteDropdown.cjs +0 -80
  173. package/dist/views/TicketDetailView/client.cjs +0 -1412
  174. package/dist/views/TicketDetailView/constants.cjs +0 -20
  175. package/dist/views/TicketDetailView/helpers.cjs +0 -23
  176. package/dist/views/TicketDetailView/index.cjs +0 -34
  177. package/dist/views/TicketDetailView/types.cjs +0 -2
  178. package/dist/views/TicketInboxView/client.cjs +0 -359
  179. package/dist/views/TicketInboxView/index.cjs +0 -32
  180. package/dist/views/TicketingSettingsView/client.cjs +0 -740
  181. package/dist/views/TicketingSettingsView/index.cjs +0 -34
  182. package/dist/views/TimeDashboardView/client.cjs +0 -180
  183. package/dist/views/TimeDashboardView/index.cjs +0 -34
  184. package/dist/views/shared/AdminViewHeader.cjs +0 -68
  185. package/dist/views/shared/ErrorBoundary.cjs +0 -55
  186. package/dist/views/shared/Skeleton.cjs +0 -77
  187. package/dist/views/shared/StatusPill.cjs +0 -47
  188. package/dist/views/shared/adminTokens.cjs +0 -34
  189. package/dist/views/shared/config.cjs +0 -44
  190. package/dist/views/shared/dateLocale.cjs +0 -5
  191. package/dist/views/shared/index.cjs +0 -72
  192. package/dist/views/shared/sla.cjs +0 -37
  193. package/dist/views.cjs +0 -86
  194. package/dist/views.d.cts +0 -13
  195. package/src/__tests__/aiSummaryRendering.test.ts +0 -21
  196. package/src/__tests__/authResponses.test.ts +0 -69
  197. package/src/__tests__/capabilities.test.ts +0 -71
  198. package/src/__tests__/generateTrackingToken.test.ts +0 -67
  199. package/src/__tests__/integration/ai-agent.test.ts +0 -46
  200. package/src/__tests__/integration/auth.test.ts +0 -43
  201. package/src/__tests__/integration/automation-rules.test.ts +0 -68
  202. package/src/__tests__/integration/buildTestPayload.ts +0 -52
  203. package/src/__tests__/integration/channels.test.ts +0 -52
  204. package/src/__tests__/integration/core-behaviors.test.ts +0 -81
  205. package/src/__tests__/integration/dashboard-volume.test.ts +0 -31
  206. package/src/__tests__/integration/digest.test.ts +0 -48
  207. package/src/__tests__/integration/invoice-pdf.test.ts +0 -30
  208. package/src/__tests__/integration/isolation.test.ts +0 -81
  209. package/src/__tests__/integration/mentions-invoice.test.ts +0 -50
  210. package/src/__tests__/integration/nps.test.ts +0 -37
  211. package/src/__tests__/integration/per-team-sla.test.ts +0 -44
  212. package/src/__tests__/integration/push.test.ts +0 -75
  213. package/src/__tests__/integration/sanitization.test.ts +0 -35
  214. package/src/__tests__/integration/sla-pause.test.ts +0 -39
  215. package/src/__tests__/integration/smoke.test.ts +0 -26
  216. package/src/__tests__/integration/snooze.test.ts +0 -68
  217. package/src/__tests__/integration/teams.test.ts +0 -38
  218. package/src/__tests__/rateLimiter.test.ts +0 -83
  219. package/src/__tests__/sanitizeHtml.test.ts +0 -165
  220. package/src/__tests__/sla.test.ts +0 -258
  221. package/src/__tests__/trackOpenEndpoint.test.ts +0 -54
  222. package/src/__tests__/webhookSecurity.test.ts +0 -58
@@ -0,0 +1,17 @@
1
+ import React from 'react';
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+ interface ErrorBoundaryProps {
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+ children: React.ReactNode;
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+ fallback?: React.ReactNode;
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+ viewName?: string;
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+ }
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+ interface ErrorBoundaryState {
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+ hasError: boolean;
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+ error: Error | null;
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+ }
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+ export declare class AdminErrorBoundary extends React.Component<ErrorBoundaryProps, ErrorBoundaryState> {
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+ constructor(props: ErrorBoundaryProps);
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+ static getDerivedStateFromError(error: Error): ErrorBoundaryState;
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+ componentDidCatch(error: Error, errorInfo: React.ErrorInfo): void;
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+ render(): React.ReactNode;
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+ }
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+ export {};
@@ -0,0 +1,21 @@
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+ import React from 'react';
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+ interface SkeletonProps {
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+ width?: string | number;
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+ height?: string | number;
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+ borderRadius?: string;
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+ style?: React.CSSProperties;
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+ }
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+ export declare function Skeleton({ width, height, borderRadius, style }: SkeletonProps): React.JSX.Element;
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+ export declare function SkeletonText({ lines, width }: {
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+ lines?: number;
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+ width?: string | number;
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+ }): React.JSX.Element;
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+ export declare function SkeletonCard({ height }: {
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+ height?: string;
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+ }): React.JSX.Element;
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+ export declare function SkeletonTable({ rows, columns }: {
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+ rows?: number;
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+ columns?: number;
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+ }): React.JSX.Element;
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+ export declare function SkeletonDashboard(): React.JSX.Element;
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+ export {};
@@ -0,0 +1,8 @@
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+ import React from 'react';
2
+ export type TicketStatusVariant = 'open' | 'pending' | 'waiting_client' | 'resolved' | 'closed' | 'escalated' | 'sla-breach';
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+ export interface StatusPillProps {
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+ status: TicketStatusVariant | string;
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+ label?: string;
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+ className?: string;
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+ }
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+ export declare const StatusPill: React.FC<StatusPillProps>;
@@ -0,0 +1,19 @@
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+ import type React from 'react';
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+ export declare const V: {
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+ readonly text: "var(--theme-text)";
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+ readonly textSecondary: "var(--theme-elevation-500)";
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+ readonly bg: "var(--theme-elevation-50)";
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+ readonly bgCard: "var(--theme-elevation-100)";
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+ readonly border: "var(--theme-elevation-300)";
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+ readonly blue: "#2563eb";
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+ readonly amber: "#d97706";
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+ readonly orange: "#ea580c";
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+ readonly green: "#16a34a";
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+ readonly red: "#dc2626";
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+ readonly cyan: "#2563eb";
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+ readonly yellow: "#d97706";
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+ };
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+ export declare const btnStyle: (bg: string, opts?: {
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+ disabled?: boolean;
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+ small?: boolean;
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+ }) => React.CSSProperties;
@@ -0,0 +1,8 @@
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+ /**
2
+ * Ticketing feature flags — re-export of the shared implementation.
3
+ *
4
+ * See `utils/features.ts`. This module is kept so that
5
+ * `views/shared/index.ts` and existing view imports keep resolving.
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+ */
7
+ export { DEFAULT_TICKETING_FEATURES, DEFAULT_TICKETING_FEATURES as DEFAULT_FEATURES, FEATURES_CACHE_KEY, fetchFeatures, getFeatures, normalizeFeatures, saveFeatures, } from '../../utils/features.js';
8
+ export type { TicketingFeatures } from '../../utils/features.js';
@@ -1,40 +1 @@
1
- const DEFAULT_FEATURES = {
2
- timeTracking: true,
3
- ai: true,
4
- satisfaction: true,
5
- chat: true,
6
- emailTracking: true,
7
- canned: true,
8
- merge: true,
9
- snooze: true,
10
- externalMessages: true,
11
- clientHistory: true,
12
- activityLog: true,
13
- splitTicket: true,
14
- scheduledReplies: true,
15
- autoClose: true,
16
- autoCloseDays: 7,
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- roundRobin: false
18
- };
19
- const STORAGE_KEY = "ticketing_features";
20
- function getFeatures() {
21
- if (typeof window === "undefined") return DEFAULT_FEATURES;
22
- try {
23
- const stored = localStorage.getItem(STORAGE_KEY);
24
- if (stored) {
25
- const parsed = JSON.parse(stored);
26
- return { ...DEFAULT_FEATURES, ...parsed };
27
- }
28
- } catch {
29
- }
30
- return DEFAULT_FEATURES;
31
- }
32
- function saveFeatures(features) {
33
- if (typeof window === "undefined") return;
34
- try {
35
- localStorage.setItem(STORAGE_KEY, JSON.stringify(features));
36
- } catch {
37
- }
38
- }
39
-
40
- export { DEFAULT_FEATURES, getFeatures, saveFeatures };
1
+ export { DEFAULT_TICKETING_FEATURES as DEFAULT_FEATURES, DEFAULT_TICKETING_FEATURES, FEATURES_CACHE_KEY, fetchFeatures, getFeatures, normalizeFeatures, saveFeatures } from '../../utils/features.js';
@@ -0,0 +1,5 @@
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+ /**
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+ * Default date locale constant for formatting functions.
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+ * Extracted from user preferences at runtime when available.
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+ */
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+ export declare const DATE_LOCALE = "fr-FR";
@@ -0,0 +1,12 @@
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+ export { AdminErrorBoundary } from './ErrorBoundary.js';
2
+ export { V, btnStyle } from './adminTokens.js';
3
+ export { AdminViewHeader } from './AdminViewHeader.js';
4
+ export { Skeleton, SkeletonText, SkeletonCard, SkeletonTable, SkeletonDashboard } from './Skeleton.js';
5
+ export { getFeatures, saveFeatures, fetchFeatures, normalizeFeatures, DEFAULT_FEATURES } from './config.js';
6
+ export type { TicketingFeatures } from './config.js';
7
+ export { useFeatures } from '../../components/TicketConversation/hooks/useFeatures.js';
8
+ export type { UseFeaturesResult } from '../../components/TicketConversation/hooks/useFeatures.js';
9
+ export { StatusPill } from './StatusPill.js';
10
+ export type { StatusPillProps, TicketStatusVariant } from './StatusPill.js';
11
+ export { computeSlaState, formatSlaRemaining } from './sla.js';
12
+ export type { SlaState } from './sla.js';
@@ -2,6 +2,7 @@ export { AdminErrorBoundary } from './ErrorBoundary.js';
2
2
  export { V, btnStyle } from './adminTokens.js';
3
3
  export { AdminViewHeader } from './AdminViewHeader.js';
4
4
  export { Skeleton, SkeletonCard, SkeletonDashboard, SkeletonTable, SkeletonText } from './Skeleton.js';
5
- export { DEFAULT_FEATURES, getFeatures, saveFeatures } from './config.js';
5
+ export { DEFAULT_FEATURES, fetchFeatures, getFeatures, normalizeFeatures, saveFeatures } from './config.js';
6
+ export { useFeatures } from '../../components/TicketConversation/hooks/useFeatures.js';
6
7
  export { StatusPill } from './StatusPill.js';
7
8
  export { computeSlaState, formatSlaRemaining } from './sla.js';